978 jobs found

The CRM & Direct Sales Team Leader plays a key role in supporting customer retention and lifecycle management. This role is responsible for coordinating the customer database and executing targeted marketing campaigns to contact End of Contract customers and encourage renewal. Leading a small delivery team of two, the Team Leader will ensure campaigns are deployed efficiently and accurately. The successful candidate will work closely with the Brand Relationship team to deliver brand-aligned campaigns and gather customer feedback to help improve future conversion rates. Additionally, the Team Leader will drive proactive lead management, spearheading ad hoc initiatives and tactical campaigns specifically designed to optimize customer lead conversion across the business. The successful candidate will have the following skills - Experience within lead finalisation, automotive, finance, insurance, fintech, or data-rich consumer services is highly desirable (direct automotive experience is not required). A strong commercial mindset with a proven track record of converting database engagement into measurable financial results. Hands-on experience with marketing automation platforms, database segmentation, and analytics tools. Experience connecting paid acquisition channels to CRM is advantageous. Excellent written communication and copywriting skills, with the ability to tailor messaging to distinct consumer segments.

Are you ready to take your career to new heights? This is your opportunity to join a company at the forefront of defence technology, where innovation and excellence are at the heart of everything they do. As a Principal Systems Engineer, you'll be working on groundbreaking projects that redefine the future of defence, contributing to the development of advanced systems that ensure the highest levels of security and trust on a global scale. If you're ready to make a real impact, this role is your chance to shine. The role is to help implement and assure ISO 15288 processes across the full systems engineering life cycle on our projects. Responsible for enabling and assuring a consistent Systems Engineering approach across multi-discipline teams defining stakeholder requirements, supporting delivery of the required products and demonstrating compliance to customer satisfaction. What You Will Do: - Represent the Systems discipline as a senior leader, overseeing complex work packages and ensuring timely delivery. - Collaborate with Engineering Project Leads to meet project obligations within budget and schedule. - Develop and deliver high-quality Systems Engineering artefacts across the product lifecycle. - Provide technical direction and influence across multiple projects, ensuring optimal solutions and designs. - Lead internal and external design reviews, presenting to senior management and customers. - Manage external suppliers and customers, ensuring compliance with agreed processes and objectives. What You Will Bring: - A degree or equivalent qualification in Engineering, Mathematics, Physics, or relevant industry experience. - Proven expertise in Systems Engineering, including ISO/IEEE/IEC standards and the V lifecycle. - Strong technical documentation skills and experience with tools such as DOORS, UML, Enterprise Architect, and SysML. - Demonstrable experience in hardware, software, or firmware development, particularly in embedded environments. - Leadership experience, managing and coaching teams to achieve project goals. As a Principal Systems Engineer, you'll play a pivotal role in shaping the company's innovative solutions, ensuring they meet the stringent requirements of their customers and contribute to global security advancements. The company fosters a collaborative environment where your expertise will drive excellence and inspire others. This is more than a job; it's a chance to be part of something transformative. Location: This role is based onsite in Maidenhead Interested?: Don't miss this exceptional opportunity to make a difference in the defence sector. Apply now to become a Senior Systems Engineer and take the next step in your career journey. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)

An exciting opportunity has arisen for an experienced Head of Commercial (Works) to lead high-value procurement across a complex estate environment. This senior role will drive commercial strategy and oversee works procurement, including construction and FM. You'll act as a trusted advisor to stakeholders, ensuring compliant delivery, strong value, and best practice across procurement and contract management. Client Details Our client is a public sector organisation operating within the procurement and supply chain domain. As part of a larger framework, they are committed to delivering efficient and effective services to meet public needs. Description Lead the delivery of commercial strategy across works and capital programmes Oversee end-to-end procurement for high-value construction and FM contracts Provide expert advice on NEC contracts and commercial approaches Manage and develop a high-performing commercial team Ensure compliance with public sector procurement regulations (PCR 2015 & Procurement Act 2023) Act as a senior advisor to stakeholders, managing relationships and expectations Drive supplier performance, commercial risk management, and value for money Support governance, policy development, and continuous improvement initiatives Profile A successful Head of Commercial should have: Extensive experience in public sector commercial/procurement leadership Deep expertise in NEC contracts (essential) Strong track record delivering works/construction procurement Experience leading teams and managing complex commercial programmes Excellent stakeholder management and influencing skills Strong understanding of PCR 2015 and Procurement Act 2023 Able to operate effectively in a fast-paced, high-profile environment Job Offer Daily rate of 850 per day. Interim for 6 months. London based, hybrid working Opportunity to contribute to impactful public sector initiatives. Collaborative and professional working environment.

People Partner Newcastle Under Lyme Contract £19.81 per hour PAYE or £26.38 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced People Partner 2-3 day per week in the office Got to be CIPD level 5 qualified No major project work Focus on disciplinary's Updating policies To provide business focussed and high quality advice and support on all employer relations issues in line with the appropriate HR policies and procedures, employment law and best practice. To take a lead role in the cultural and values development of the Council, embedding our values across the organisation and supporting teams to grow and develop skills, knowledge and behaviours which align to our vision. Through use of data and clear performance metrics, to engage services in continuous improvement, support efficiencies and encourage innovation. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Main Duties & Responsibilities To provide sound and professional people management advice, guidance and support to the officers of the council. To support a culture of autonomy and independence around people management whilst maintaining a framework aligned to best practice, policy and employment law. To engage in focussed and regular continuous professional development which includes the requirement to keep up to date with employment legislation changes and best practice as well as understanding national, regional and local policies, altering own practise where necessary. Develop and maintain effective and mutually challenging working relationships with Trade Unions and play a key role in the consultative framework To develop and deliver learning initiatives and support overall development and skill enhancement across services. To line manage the HR Assistant; including responsibility for appraisal, objective setting and support including acting as a mentor for professional development. To lead or participate in Job Evaluation panels as required in partnership with recognised Trade Unions To lead and support on key projects as appropriate such as Organisational Change/TUPE/Reviews of Pay and Benefits To support the delivery of the People Strategy including themes of: Engagement and Cultural Development Developing Compassionate Leadership Competencies and Behaviours Resourcing and Workforce Planning Inclusion, Diversity and Allyship Operational Excellence and Performance Wellbeing To support the People Business Manager and the Head of Strategy, People and Performance to: Contribute significantly to transformational change and encouraging and supporting innovation, learning and improvement in all areas of the Council s activities. Initiating and developing links and partnerships with other local authorities, regional and national bodies and other private, public and voluntary sector organisations, where appropriate, to achieve the Council s objectives. To support the reputational development of the Council as an employer of choice. Proactively identify areas for improvement and development, enacting change which positively impacts on service delivery. To be actively involved in the departmental meetings as well as represent the department / Council as required. To undertake any other duties as may be reasonably allocated to the post holder commensurate with the grading and responsibilities of the post. Relevant Degree or Professional / Management Qualification which offers a minimum of CIPD Level 5 . Chartered Member of CIPD Associate Member of CIPD Of providing effective and practical HR advice and support to both employees and managers on employer relation topics i.e. attendance management, capability, terms and conditions of employment, disciplinary and grievance Of developing and implementing effective and practical HR policies, procedures, guidance, processes and / or toolkits for managers and employees Of successfully working with and influencing Trade Unions Of proactively identifying areas for improvement and taking action to make changes Of analysing data in order to make evidence based decisions Undertaking job evaluation processes Of local Government terms and conditions of employment i.e. NJC & JNC Of employment law, best practice, and practical application within the field of HR PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Account Specialist Location: On-Site, Maidenhead Hours: 20 Hours per Week (Monday - Friday) Flexibility: 4 hours per day (Your choice of slot between 8am - 5pm) Are you the "Go-To" Person? We aren't looking for a typical recruiter. We are looking for an On-Site Operations Guru . If you love the satisfaction of a clean spreadsheet, the logic of a well-managed database, and the feeling of solving a problem before it even hits someone else's desk, this is your next move. You will be the backbone of our presence at one of our most prestigious client sites, ensuring every worker's journey from their first day to their last is seamless. What You'll Actually Be Doing: You'll spend the majority of your time managing data and systems , ensuring everything is "audit-ready" and running like clockwork. The Onboarding Architect: You'll manage the screening process and ensure every new starter is ready to hit the ground running. System Specialist: You'll become an expert in our in-house systems, managing assignments and keeping live data 100% accurate. The Closer: You'll proactively chase assignment extensions and manage the end-to-end leaver process. Financial Gatekeeper: You'll take charge of Purchase Orders and ensure the administrative front is rock solid. The Support System: When workers have issues or the Onsite Engagement lead is away, you are the face of the service, solving problems and keeping stakeholders happy. Why You'll Love This Role: Balance: A fixed 20-hour week with "pick-your-slot" flexibility. Whether you need to work around the school run or just prefer a specific rhythm, we can make it work. No Sales: This is a pure delivery and administration role. No cold calling, just high-quality service. Global Impact: You'll be part of one of the world's leading recruitment organisations, gaining experience with enterprise-level tech and clients. Who You Are: Admin Heavyweight: You have a "black belt" in administration and data management. Tech Savvy: If you have expierence in computer software before, that's a massive win. If not, you're the type of person who picks up new software in an afternoon. People Person (Without the Pitch): You enjoy helping people and solving their "day-to-day" workplace hurdles. Ready to apply? If you're organised, detail-oriented, and ready to own the operational side of a busy account, we want to hear from you. Apply today to chat with our ITA team! We are an inclusive employer. If you require any reasonable adjustments during the recruitment process, please reach out to our Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)

Risk Manager Location: RG7 4PR, Aldermaston. Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. Ready to play your part? At AWE, it's not just a job, it's far more than that. we are transforming how we deliver our Mission-Critical Programmes, and our Project, Programme & Portfolio (P3M) function is growing. The Risk Manager will be embedded within a designated Delivery Area, providing dedicated risk, assumptions, dependencies, issues, and opportunities management. The role is central to enabling informed decision-making, protecting delivery confidence and ensuring that threats and opportunities are proactively identified, assessed and managed effectively within the Delivery Area and in line with the programmes governance requirements. As a Risk Manager at AWE, your responsibilities may include: Develop maintain improve Delivery Area risk register aligned to ASTRAEA standards Facilitate risk workshops reviews with technical design manufacturing PMs stakeholders Perform qualitative quantitative risk analysis including scoring modelling Monte Carlo Define assign track mitigation contingency actions ensure accountability escalation Escalate risks breaches cross-area impacts maintain alignment with risk appetite Manage dependencies via ADMA ensure alignment with PMO programme schedule Identify resolve dependency conflicts gaps escalate to Programme Dependency Manager Maintain issues log distinguish risks vs issues drive resolution root cause analysis Identify assess track opportunities promote cost schedule performance improvements Produce RADIO reports dashboards support governance engage stakeholders provide guidance We do need you to have the following: Proven experience in risk and/or programme controls management within a large-scale, complex programme or project environment. Demonstrable knowledge of risk management frameworks, methodologies, and tools. Experience maintaining and managing RADIO or equivalent logs within a structured PMO or delivery environment. Strong analytical skills with the ability to assess complex risk landscapes and present findings clearly. Excellent written and verbal communication skills, with experience producing governance-ready reports and briefings. Ability to build effective working relationships and influence without direct authority. High level of personal integrity and professionalism, with the ability to handle sensitive information appropriately. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience working within a defence, nuclear, or other highly regulated programme environment. Familiarity with quantitative risk analysis techniques and tools ARM and Saffran) Experience working within or alongside a PMO. APM PMQ, APM RPQ, MoR, or equivalent professional qualification. Understanding of the Defence Nuclear Enterprise and associated governance structures. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.

Role: Cleaning Supervisor (temporary) Pay rate: 17.28 Duration: 3 months Hours: 6am to 2pm Location: Central London - fully based onsite The Cleaning Supervisor plays a key role in ensuring the cleanliness, safety and overall well-being of the UNIVERSITY environment, creating a welcoming and safe atmosphere for students, staff and visitors. Reporting directly to the Head of Housekeeping Services, the Supervisor will work collaboratively within a dynamic team to deliver high-quality, efficient services. This involves overseeing the day-to-day management of cleaning staff within a designated area, ensuring all duties are carried out in line with UNIVERSITY policies, procedures and service level agreements. This position requires a hands-on approach, coupled with excellent communication skills across all levels of the UNIVERSITY community. The successful candidate will need to be attentive to the specific needs of the space and must demonstrate a professional, diligent attitude in fulfilling their duties. Key responsibilities will include supervising cleaning staff to ensure consistent delivery of services, monitoring compliance with UNIVERSITY's health, safety and operational standards, responding promptly to service requests whilst maintaining flexibility to meet the needs of the University, and collaborating with other departments to enhance operational efficiency. The successful candidate will have a friendly and approachable manner, and should enjoy interacting with a diverse community. While experience within the Higher Education sector would be an advantage, strong supervisory skills and the ability to manage a variety of routine tasks are essential. A proactive approach and the ability to respond swiftly to new demands are highly valued in this role. If you would like to hear more about this role please send your CV. We will contact all shortlisted candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This is an exciting role within a forward-thinking business development and marketing team which provides integrated marketing, digital services, client relationship management and business development expertise to the Business. As Business Development Manager, you will work in conjunction with your colleagues and partners to support and drive the growth, client acquisition and revenue generation initiatives for the Energy & Infrastructure and/or Mobility, Logistics & Manufacturing Sectors. You will contribute to the planning and delivery of innovative, incisive, and value-added business development activities to ensure that the key objectives of the firm and the Sector business plans are achieved. You will collaborate closely with other division and sector business development teams, as well as the client relations and new business teams to ensure opportunities to cross-sell the business are maximised as well as contribute to firm wide campaigns and initiatives. The team Shoosmiths' Business Development and Marketing Directorate is at the forefront of our strategic growth, driven by a commitment to dynamic, tech-savvy, and operationally efficient practices. We understand that in today's rapidly evolving business landscape, adaptability is key. Our ambition for the team is to harness cutting-edge technology and data-driven insights to shape innovative marketing strategies, foster client relationships, and identify new opportunities that enable us to excel in our chosen markets. Main responsibilities Work with the Head of Sector and Market Insight and Sector Leads to identify growth opportunities nationally and internationally across the sectors and apply best practice across the firm. Be intellectually curious about the sectors and the markets in which we operate, continually keeping up to date with developments and know how - spot and/or anticipate any possible commercial opportunities to drive forward and keep our service offering front of mind for our clients. Develop a deep understanding of the key sectors clients and wider firm clients, building relationships to spot opportunities for revenue generation and cross-selling, identify gaps in the market and relevant 'hot topics' to champion specialist knowledge and the best channels to take that forward. Conduct an annual review of the relevant Sector strategy plan and KPIs and revise as appropriate. Working with the Sector Leads, create a strategically-focussed annual marketing & business development activity plan with aligned budget spend. Manage the Sector budget ensuring there is a business case for significant spend and clear reporting on ROI. Develop relationships with key referral networks and industry/sector bodies to identify new opportunities. Create credentials documents and work closely with the bids and new business teams to contribute to specific bid responses for current or new Sector clients and opportunities. Run independent client listening and build direct relationships with key sector clients in conjunction with the Client Partners. Collaborate with the client relations team more generally to support specific client relationship activity, sharing objectives, knowledge and insight. Develop integrated marketing campaigns to raise the profile of our brand. This will include developing thought leadership and some event coordination (with support from the events team where appropriate). Seek out opportunities for thought provoking seminars/round tables and attendance at, or sponsorship of, relevant industry-related events to profile our Sector offering. Work with the Business Development team supporting divisions to identify and deliver cross-sector/ service projects with clear strategic relevance to the chosen markets aspect of our Clients and Markets strategy. Develop an awareness and understanding of the firm's brand and key messaging to draft sector- related content including, but not limited to, website copy and marketing literature. Collaborate with the research team to develop client and competitor research projects. Work with the Directories Manager and PR and Communications team to support and advise on Sector directory and award submissions. Work with the PR and Communications team to share information and updates that can be developed into meaningful press releases and external communications, writing copy as needed. Share stories and updates internally to raise the profile of the Sectors to foster opportunities for cross sector/division collaboration and projects. Mentor and coach junior members of the Business Development team. Provide BI & MI reporting for the sector to support quarterly and annual performance reviews. Contribute to ad-hoc Business Development projects. Skills and qualifications Previous business development and marketing experience gained within a professional services environment. Experience in, or an understanding of, the Energy & Infrastructure and/or Mobility, Logistics & Manufacturing Sector is advantageous. Strong commercial thinking, able to translate emerging business issues and developments into opportunities for our firm. Excellent networking skills - connecting people within the firm and help build their networks and works collaboratively across the board. Exceptional influencing and persuasion skills. Experience of working proactively with a solutions driven, growth mindset and the ability to identify key priorities and manage multiple projects. Strong content writing skills and experience. High levels of accuracy and attention to detail. Good analytical and communication skills with the ability to combine data and information to provide a high level of commercial insight. Click on "Apply Now" to fill the application form on our Careers website and review the Benefits package.

Recruitment Advisor Hull £30000 - £35000 Permanent full time At Another we are currently looking for an experienced Recruiter to work with an established client based in Hull. Reporting into the Head of HR, you will work in partnership with the business managers and HR to support the overall headcount delivery in entry level and specialist talent requirements whilst ensuring that the managers/supervisors are trained and equipped with the appropriate recruitment tools and processes. This is an exciting role for someone looking to join a growing organisation, who has a passion and skillset to be operational and creative in their approach to sourcing talent. The Role Hands on in day-to-day resourcing, prioritising competing demands across the business for talent searching ensuring that commercial demands are met Consult with the business on staffing, hiring and sourcing trends Keep recruitment metrics accurate and up to date. Support the development of resourcing policies and processors highlighting improvement processors and creating efficiencies. Develop and maintain a first-class resourcing and talent service to stakeholder and managers business wide. Providing ongoing support and development. Deliver a standout candidate experience. Support the development of recruitment materials that build the company brand and enhance awareness Working with the Head of HR to support the development of an employee value proposition. Work with senior managers to understand their recruitment requirements for specialist roles. Continuous improvement to processes and colleague experience optimising job postings for marketability for internal and external positions Utilise all sourcing tools available and provide innovative ideas on sourcing strategies when required. Screen and interview candidates, create the candidate funnel on requisitions to provide the hiring manager with a choice of candidates Participate in recruiting events when required Utilise all sourcing tools available and provide innovative ideas on sourcing strategies when required. Skills Proven experience of delivering 360 internal recruitment within a growth environment Excellent organisational skills, ability to prioritise & meet deadlines and multi-task in a fast-paced environment Experienced in competency based interviewing and delivering assessment centres Excellent verbal & written communication skills Excellent stakeholder management experience. Ability to problem solve effectively highly self-motivated, professional and have exceptional organisation skills. Fully proficient in Microsoft packages and general IT skills to be able to produce quality reports, documents and presentations along with creating and managing simple databases and spreadsheets Highly self-motivated, professional and have exceptional time management and organisation skills. This vacancy is being advertised by Another Recruitment ltd, an employment agency, in accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to equal opportunities and welcome applications from all suitably qualified individuals, regardless of their race, sex, disability, religion/belief, sexual orientation or age.

This is an exciting role within a forward-thinking business development and marketing team which provides integrated marketing, digital services, client relationship management and business development expertise to the Business. As Business Development Manager, you will work in conjunction with your colleagues and partners to support and drive the growth, client acquisition and revenue generation initiatives for the Energy & Infrastructure and/or Mobility, Logistics & Manufacturing Sectors. You will contribute to the planning and delivery of innovative, incisive, and value-added business development activities to ensure that the key objectives of the firm and the Sector business plans are achieved. You will collaborate closely with other division and sector business development teams, as well as the client relations and new business teams to ensure opportunities to cross-sell the business are maximised as well as contribute to firm wide campaigns and initiatives. The team Shoosmiths' Business Development and Marketing Directorate is at the forefront of our strategic growth, driven by a commitment to dynamic, tech-savvy, and operationally efficient practices. We understand that in today's rapidly evolving business landscape, adaptability is key. Our ambition for the team is to harness cutting-edge technology and data-driven insights to shape innovative marketing strategies, foster client relationships, and identify new opportunities that enable us to excel in our chosen markets. Main responsibilities Work with the Head of Sector and Market Insight and Sector Leads to identify growth opportunities nationally and internationally across the sectors and apply best practice across the firm. Be intellectually curious about the sectors and the markets in which we operate, continually keeping up to date with developments and know how - spot and/or anticipate any possible commercial opportunities to drive forward and keep our service offering front of mind for our clients. Develop a deep understanding of the key sectors clients and wider firm clients, building relationships to spot opportunities for revenue generation and cross-selling, identify gaps in the market and relevant 'hot topics' to champion specialist knowledge and the best channels to take that forward. Conduct an annual review of the relevant Sector strategy plan and KPIs and revise as appropriate. Working with the Sector Leads, create a strategically-focussed annual marketing & business development activity plan with aligned budget spend. Manage the Sector budget ensuring there is a business case for significant spend and clear reporting on ROI. Develop relationships with key referral networks and industry/sector bodies to identify new opportunities. Create credentials documents and work closely with the bids and new business teams to contribute to specific bid responses for current or new Sector clients and opportunities. Run independent client listening and build direct relationships with key sector clients in conjunction with the Client Partners. Collaborate with the client relations team more generally to support specific client relationship activity, sharing objectives, knowledge and insight. Develop integrated marketing campaigns to raise the profile of our brand. This will include developing thought leadership and some event coordination (with support from the events team where appropriate). Seek out opportunities for thought provoking seminars/round tables and attendance at, or sponsorship of, relevant industry-related events to profile our Sector offering. Work with the Business Development team supporting divisions to identify and deliver cross-sector/ service projects with clear strategic relevance to the chosen markets aspect of our Clients and Markets strategy. Develop an awareness and understanding of the firm's brand and key messaging to draft sector- related content including, but not limited to, website copy and marketing literature. Collaborate with the research team to develop client and competitor research projects. Work with the Directories Manager and PR and Communications team to support and advise on Sector directory and award submissions. Work with the PR and Communications team to share information and updates that can be developed into meaningful press releases and external communications, writing copy as needed. Share stories and updates internally to raise the profile of the Sectors to foster opportunities for cross sector/division collaboration and projects. Mentor and coach junior members of the Business Development team. Provide BI & MI reporting for the sector to support quarterly and annual performance reviews. Contribute to ad-hoc Business Development projects. Skills and qualifications Previous business development and marketing experience gained within a professional services environment. Experience in, or an understanding of, the Energy & Infrastructure and/or Mobility, Logistics & Manufacturing Sector is advantageous. Strong commercial thinking, able to translate emerging business issues and developments into opportunities for our firm. Excellent networking skills - connecting people within the firm and help build their networks and works collaboratively across the board. Exceptional influencing and persuasion skills. Experience of working proactively with a solutions driven, growth mindset and the ability to identify key priorities and manage multiple projects. Strong content writing skills and experience. High levels of accuracy and attention to detail. Good analytical and communication skills with the ability to combine data and information to provide a high level of commercial insight. Click on "Apply Now" to fill the application form on our Careers website and review the Benefits package.

3rd Line IT Support Engineer Permanent, Full-time Work Location: Portishead, Bristol Salary: Flexible DOE About the Company: Our client is a growing and ambitious Managed Service Provider (MSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: This is an exciting opportunity for an experienced IT Support Engineer to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level 3rd Line IT Support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to cloud solutions, security enhancements, and system administration. As a 3rd Line IT Support Engineer in the team, you will have the chance to influence and develop innovative IT strategies for a range of clients, ensuring their IT systems remain secure, efficient, and ahead of the competition. Key Responsibilities: Provide expert 3rd Line IT support to clients across a range of IT disciplines. Lead the design, planning, and delivery of technical projects. Manage and maintain computer networks to ensure seamless connectivity. Implement and administer cloud deployments within Azure and AWS. Configure and manage firewalls, security policies, and DMZ environments. Administer Microsoft Exchange and Office 365 environments. Oversee data backup solutions, business continuity, and disaster recovery strategies. Implement network security measures to protect against cyber threats. Troubleshoot LAN/WAN networks and utilise tools like IPerf and WireShark. Manage and configure network switches, VLANs, and WiFi solutions. Ensure IT systems comply with security best practices, including Cyber Essentials and ISO standards. Your Experience and Skills: You should have hands-on experience and knowledge in: Server Administration Windows Server 2012, 2016, 2019, 2022. Active Directory & Entra Full administration and management. DNS & DHCP Configuration and troubleshooting. Cloud Solutions Azure and AWS deployment & management. Cyber Security Network protection, firewall configuration, and compliance with security standards. Network Troubleshooting VLAN setup, switch management, LAN/WAN troubleshooting. Virtualisation Experience with VMware / Hyper-V. IT Project Delivery Proven ability to manage and implement technical projects. Compliance & Best Practices Understanding of Cyber Essentials, PCI, ISO, and other security standards. Desirable Qualifications (or willingness to work towards): Microsoft Certifications (MCP, MCSA). Cisco Certifications (CCNA). Virtualisation Certifications (VMware / Hyper-V). Cloud Certifications (Azure / AWS). Firewall & Networking Certifications (Fortinet, Cisco, SonicWall, Ruckus). If you are a skilled and ambitious IT Support Engineer looking for a new challenge, we would love to hear from you. To apply for the 3rd Line IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment company that specialises in projects and programmes.

Lead Developer / Software Development Manager Gloucestershire (Primarily Office-Based) Salary: c 70,000 + Benefits An established national profit-with-a-purpose organisation is seeking an experienced Lead Developer / Software Development Manager to lead the next phase of its software and digital transformation. This is a highly visible role responsible for shaping software strategy, building internal development capability and reducing reliance on external suppliers by bringing key systems and platforms in-house. You will combine strong technical expertise with excellent stakeholder management skills and the ability to drive organisational change. The Role Working closely with stakeholders across the business, you will develop and deliver a roadmap for transitioning externally managed systems and services into an internal development function. You will establish strong relationships with existing suppliers, influence technology strategy and help build a long-term software development capability. Key Responsibilities Lead, mentor and develop a small software development team, with scope to grow the function over time. Build strong relationships with stakeholders across the organisation. Manage relationships with third-party suppliers and development partners. Create and deliver a roadmap for transitioning externally managed systems in-house. Take ownership of software applications, web platforms, and digital products. Drive continuous improvement across systems, processes and development practices. Identify opportunities to improve efficiency and organisational performance through technology. Contribute to technical design, development and solution delivery where required. Promote best practice in software development, security and Agile delivery. Essential Skills & Experience Previous experience leading, mentoring or managing software developers. Strong stakeholder management and relationship-building skills. Excellent communication skills, able to engage both technical and non-technical audiences. Proven ability to drive change, improve systems and implement new ways of working. Commercial awareness and understanding of how technology supports organisational performance. Experience working with third-party suppliers and outsourced development partners. Proactive, solutions-focused approach with strong problem-solving skills. Technical Experience Experience in several of the following areas: PHP development C# / .NET development Web application development SQL and database technologies API integrations Cloud platforms (AWS, Azure or GCP) Agile delivery environments Modern software development practices Desirable Skills Microsoft Dynamics 365 Power Platform Power BI WordPress About You You may currently be a Lead Developer, Technical Lead, or Development Manager looking for an opportunity to shape a function and make a lasting impact. You will be collaborative, credible, commercially aware and comfortable balancing strategic leadership with hands-on involvement. Location The role is primarily based at the organisation's Gloucestershire headquarters, particularly during onboarding and the transition period. A London office location may be considered for the right candidate. What's On Offer Opportunity to shape and influence technology strategy. High levels of ownership and autonomy. Chance to build and develop an internal software capability. Significant stakeholder exposure. Long-term career growth and development opportunities. To apply, please send your CV to (url removed) Services advertised are those of an Employment Agency.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details

IFA Administrator Glasgow area - hybrid working Up to £40,000 If you are an experienced IFA Administrator looking for a role where you can be part of a genuinely supportive team, this could be a very good opportunity. This position would suit someone who enjoys working closely with advisers, keeping things organised, and being an important part of the client journey. It is ideal for someone who wants to be valued for the work they do, enjoys variety in their day, and is looking for a business where there is real scope to grow over time. You will be joining an established independent financial planning firm with a strong reputation for personalised advice and long term client relationships. Publicly, the business positions itself around clear guidance, trust, and tailored financial planning, while also highlighting a forward thinking approach and a commitment to helping people build rewarding careers within the firm. This is the sort of role where you can build on your existing experience, develop your technical knowledge, and increase your exposure over time. For someone who wants more than just a steady administration job, there is genuine long term potential here. The Business This is a well established independent financial planning firm with offices in the west of Scotland. The business provides advice across areas such as investment planning, retirement planning, estate planning, protection, business planning and broader financial planning, including work with private clients and high net worth clients. The culture appears professional, personable and quality driven. The business also publicly describes itself as a place for people looking to build a rewarding career within a forward thinking financial services organisation, which should appeal to candidates looking for more than just a job move. The Role You will support advisers with the day to day administration that underpins a high quality client service. A typical day may include: Preparing files, paperwork, illustrations and application forms ahead of client meetings Maintaining accurate client records on back office systems Producing valuations, annual review packs and other client documentation Liaising with providers and platforms for information, servicing requests and new business updates Processing withdrawals, fund switches and other client instructions Managing diaries and helping coordinate client appointments Supporting advisers with case progression and general case management Ensuring service standards and compliance requirements are met throughout the client journey You will also be a key point of contact for clients, so the role would suit someone who is professional, approachable and confident in dealing with people. For candidates who have not yet had exposure to report writing, this is something they can build towards over time as their knowledge and confidence grow. Experience with pensions, investments and protection business would be beneficial. Exposure to platforms and providers such as abrdn, Quilter, Wealthtime, Aviva, Scottish Widows, Aegon, LV, Prudential, Octopus or Rathbones would also be helpful. The Benefits Salary up to £40,000 Hybrid working - 3 days in the office Study support Genuine progression opportunities Supportive working culture Pension Competitive overall benefits package How to Apply Applying is quick and simple. Submit your CV through the advert and a consultant will contact you. Synonyms IFA Administrator, Financial Planning Administrator, Client Support Administrator, Financial Services Administrator, Wealth Management Administrator, Client Delivery Administrator

Senior Pensions Calculation Analyst As part of the Calculations & Benefits Team, this role delivers market-leading systems calculation work and is central to ensuring calculations are delivered efficiently and effectively across the Pensions Administration business. The role will report into the Calculations & Benefits Lead and will be part of the wider Client Onboarding & Change Team. The role will work closely with the Administration business as well as stakeholders from across Isio. This role can be based in our Manchester, Reading, Bristol, Birmingham or Croydon city centre office with a hybrid workstyle. What does the role entail? Work within a team to manage and deliver calculation work Deliver work in a consistent and efficient manner Work with stakeholders to understand how processes and systems can be utilised most effectively Liaise with the BAU admin team and prioritise work and resources Lead in the delivery of work through coding and configuration of the admin platforms Liaising with other team members to ensure that the delivery of solutions is consistent and effective Collaborate with others to develop and implement solutions for work as required Lead in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team Support the design and implementation of processes and procedures relating to Admin calculations Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery Promote a culture of continuous improvement within the team to develop and enhance understanding Participate in the training and development of the Calculations & Benefits Team as well as mentoring less experienced colleagues Ensure processes support Isio's ISO27001 What we're looking for Proven record of delivering calculation solutions across pensions admin systems Excellent knowledge of DB / DC pension schemes and their calculation requirements Management of key stakeholders at all levels in a typical corporate environment Experience of relational databases Demonstrable programming experience (e.g. SQL / .NET / VBA) Experience of management responsibilities such as, work prioritisation, holding others to account, risk management Experience of managing a small team Excellent communication (verbal and written) and good interpersonal skills Experience of modern pensions administration systems Ability to interpret benefit specification and translate into calculations Excellent Planning & Organisational skills Strong analytical and problem-solving skills and a creative approach to getting work delivered Thorough knowledge of robust audit, testing and sign off processes Willingness to identify and overcome barriers to delivery of work What you can expect in return A competitive salary and market leading bonus scheme Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work. Why Join Isio Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact. You can find out more about Isio and the benefits we offer on our career's website Isio - Careers & Benefits About Isio A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.

Michael Page are proud to partnering with Shropshire Fire & Rescue to support in the next phase of enhancing their Data Analytics and Reporting capabilities. As part of this evolution, they are seeking to appoint a Business Intelligence & Data Team Lead who will play a key role within the Digital and Data function to ensure high quality insights, robust governance, and effective data-driven decision making across the organisation. Client Details Shropshire Fire & Rescue Service Description Michael Page are proud to partnering with Shropshire Fire & Rescue Service to support in the next phase of enhancing their Data Analytics and Reporting capabilities. As part of this evolution, they are seeking to appoint a Business Intelligence & Data Team Lead who will play a key role within the Digital and Data function to ensure high quality insights, robust governance, and effective data-driven decision making across the organisation. This role is responsible for overseeing the delivery of reporting and analytical products (e.g. Power BI), maintaining data quality and data governance frameworks, and ensuring that SFRS aligns to national standards including the NFCC Data Management Fire Standard. The Data Team Lead will manage the Service's data team, fostering a high performing, collaborative and innovative culture. The post holder will work across departments to understand organisational needs, develop reporting solutions, and ensure the effective use of data to support the CRMP, corporate performance, community safety, operational response, and strategic planning. The role requires a minimum of 2 days per week onsite at their Headquarters in Shrewsbury. Key Responsibilities Leadership and Team Management Lead, manage, and develop a team of data analysts, ensuring capability, performance, and wellbeing. Provide direction on analytical priorities, balancing operational, strategic and statutory reporting needs. Promote a culture of continuous improvement, innovation and professional development. Support the Head of Digital and Data in embedding high standards of governance, ethics, and data quality across the organisation. Data Governance & Quality Management Implement and maintain data governance practices in line with NFCC standards and legislation. Monitor data quality, establishing controls to ensure accuracy, consistency, and reliability of key datasets. Support organisational compliance with GDPR, Data Protection Act, Information Security policies, and ethical data usage. Data Reporting & Visualisation Oversee the development of dashboards, reports, and performance frameworks using tools such as Power BI (DAX / Power Query etc). Ensure that analytical work applies appropriate statistical, quantitative and qualitative methods. Ensure that data visualisation outputs are accessible, user centred, and aligned to corporate reporting requirements. Engage with service areas to continuously improve reporting and analytical services with a view to enhancing end user / self-service capabilities Technology, Tools & Data Platforms Maintain awareness of emerging data technologies and advise on their relevance to SFRS. Oversee Data Integration and data outputs using SQL, SSIS, SSRS and PowerBI (incl. DAX / Power Query etc) Lead the adoption, configuration, and optimisation of data analytics tools, data warehouse environments, and reporting platforms. Contribute to the development of SFRS's data architecture and long term data capability. Organisational and Sector-wide Responsibilities Uphold and promote the NFCC Core Code of Ethics and SFRS Values. Support compliance with Health & Safety, Equality, Safeguarding, Information Security and Business Continuity policies. Contribute to sector-wide initiatives, national data standards, and collaborative work with partners where required. Project & Workload Management Working within an agile framework, plan and manage data projects and activities, ensuring scope, timelines and quality standards are met. Lead sprint planning sessions / daily standups Identify risks and dependencies, implementing mitigation where required. Ensure alignment between data project outputs and organisational objectives including the CRMP, Service Plan, and the digital and data roadmap. Profile Key Skills & Experience Degree in a relevant field (Essential) Commitment to continuous professional development (Essential) Proven experience in a data analysis or data management role (Essential) Experience with Power BI / DAX / Power Query (Essential) Strong proficiency in SQL / SSIS / SSRS is essential, further analytical tools and programming languages (e.g. Python and R) is desirable Experience with data warehousing technologies (e.g., Azure) (Desirable) Knowledge or experience of fire sector, emergency services or similar public sector environment (Desirable) Excellent analytical and problem solving skills Strong communication and interpersonal abilities Ability to work collaboratively and manage stakeholder expectations Understanding of data governance, GDPR and data quality principles Job Offer Opportunity to join in a newly created role Opportunity to lead on analytics and reporting capability enhancement

Be the person to define and embed our approach to Business Analysis. As we evolve and mature, we are looking to build our in-house capabilities and become less reliant on third-party partners. You will play a key role in shaping the future of Business Analysis at Gigaclear, ensuring best practice, governance, standards and methodologies are defined, adopted and continuously improved across the organisation. Importantly, your background will include leading or managing Business Analysts and establishing effective Business Analysis practices across an organisation. You will be experienced in working across multiple delivery methodologies, from traditional project delivery through to agile product development, and able to ensure Business Analysis remains focused on delivering value, clarity and successful outcomes. This is not just a hands-on delivery role sitting within individual Scrum teams or undertaking analysis for specific projects. Instead, you will provide leadership and direction across our portfolio of change, ensuring disciplined Business Analysis practices are consistently applied and that our BA community is supported, developed and empowered to succeed. The role offers significant breadth and variety. You will be comfortable influencing at all levels, building strong stakeholder relationships, facilitating discussions, driving alignment, gaining buy-in and constructively challenging where required. You will be a champion for Business Analysis, helping to raise capability, embed standards and establish a culture of continuous improvement. Please note: This is a hybrid role and you will be required to attend our Head Office in Abingdon, Oxfordshire, at least two days per week. Candidates should live within a reasonable commuting distance or clearly state any relocation plans within their application. If you have experience leading Business Analysts, developing BA capability and bringing people with you on a journey of change, we'd love to hear from you. Apply now or find out more about Gigaclear. Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Customer Service Assistant Location: Maidenhead Job Type: Permanent Reporting to: Customer Service Manager Fully Office Based Monday-Friday 8:30AM-5PM Overview We are seeking a proactive and detail-oriented Customer Service Assistant to join a fast-paced and supportive team based in Maidenhead. This role is ideal for someone who enjoys delivering excellent customer service while managing administrative tasks and order processing within a structured environment. You will play a key role in ensuring customer orders are handled efficiently, queries are resolved promptly, and internal processes run smoothly. Key Responsibilities: Order Processing Accurately process customer orders using SAP, ensuring timely and efficient dispatch Manage documentation related to orders, including invoicing where required Liaise with internal teams to ensure seamless fulfilment of orders Customer Support Act as a point of contact for customer queries via email and internal systems Provide updates on order status, stock availability, and delivery timelines Maintain a professional and customer-focused approach at all times Administration & Documentation Monitor and resolve order discrepancies, including returns and adjustments Process credits and debits in line with company procedures Maintain accurate records and documentation across systems Quotations & Reporting Prepare and issue customer quotations using SAP Review open order reports and highlight any pricing or processing issues Internal Coordination Work closely with sales and warehouse teams to support customer requirements Assist with processing requests for stock, demonstrations, or loan items Ensure orders are shipped in line with agreed timelines Skills & Experience Essential: Previous experience in a customer service or order processing role Strong data entry skills with excellent attention to detail Experience using SAP (or a similar ERP system) Good communication and organisational skills Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.