24 jobs found

Business Support Officer Location: Birmingham, West Midlands Salary: £30,200 - £32,800 About the job. We re looking for a Business Support Officer to join our team based in Birmingham, Quinton. This is a full-time role offering hybrid working. As part of the role, you ll provide flexible business support within the wider team to assist the delivery of projects and workstreams. A core part of the role will be to collate relevant information and data and produce key performance indicator (KPI) reports and management information to support decision making within the wider team and directorate. This is an exciting opportunity to join a niche team who manage the contract for the National Traffic Information Service (NTIS), ensuring that all contractual obligations are met by the service provider. Collect and summarise relevant information and statistics from identified sources to enable production of key reports. Enter and maintain information on systems and files to ensure that information is up to date and in the right place. Produce relevant weekly and monthly KPI reports, for inclusion in higher level management reporting to support effective management decision making. Answer standard enquiries and act as a point of contact internally and externally, providing information to stakeholders to support service delivery, customer service and management decision making. Manage smaller pieces of work to complete, including a small part of finance receipting, and supporting project leads with business-as-usual tasks. Answer standard enquiries and provide drafts and background information to non-standard enquiries. Supporting meetings both internally and with suppliers. Management of the NTOC Tours and Visits inbox About you. Experience with standard Office 365 software products to enable production and maintenance of a range of complex documents and spreadsheets. Experience of financial acumen, including budgeting, forecasting and accruals Experience of working within an office environment, within a similar role (desirable) Strong administrative skills, with the ability to manage conflicting priorities. Excellent communication skills, both written and verbal, and confident communicating at all levels both internally and externally with stakeholders. About us. Here at National Highways, we manage and improve England s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. About Us Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it then you ll be a great fit for our organisation. A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home. We offer many different ways to work flexibly and we re open to discuss part-time working, job shares, and flexible start and finish times. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and an approach driven by connected and sustainable working which includes hybrid working Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly offering paid leave to volunteer, 3 days basic/year If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: - Right to work check - 3 year employment history references - DBS criminal record check - Social media and adverse journalism check - Driving licence check (if applicable) - Fit to work questionnaire (for all), followed by a medical check (if applicable) - Qualifications and/or professional membership check (if applicable) And finally We reserve the right to close before the advertisement expires.

Role : Senior Finance Officer - Children's Social Care (Local Government) Location : Hybrid Working, London Borough of Harrow, Forward Drive, Harrow, HA3 8NT Payrate : 29.51 per hour (Umbrella) If you're a seasoned finance professional with a strong track record in Children's Social Care finance and Local Government budgeting, this role puts you right at the heart of one of London's most dynamic boroughs. Harrow is seeking a Senior Finance Officer who can bring expertise, precision, and confidence to a fast paced environment where financial decisions directly impact vulnerable children and families. The Opportunity: You'll play a key role in supporting the Children's Services directorate, providing high quality financial analysis, budget monitoring, forecasting, and strategic advice. This is a hybrid role, giving you the flexibility to split your time between home and the Harrow Civic Centre. Key Responsibilities: Children's Social Care Finance - Lead on budget monitoring, forecasting, and financial modelling for placements, early help, safeguarding, and commissioning. Local Government Finance - Deliver accurate reporting, support budget holders, and ensure compliance with council financial regulations. Strategic Financial Support - Advise senior managers, contribute to savings plans, and support service transformation. Data & Reporting - Produce clear, insightful financial reports for senior leadership and stakeholders. Hybrid Collaboration - Work effectively across remote and on site settings with finance teams and Children's Services. About You: Proven experience in Children's Social Care finance within a UK local authority. Strong understanding of Local Government accounting, budget cycles, and financial frameworks. Confident communicator able to challenge, influence, and support senior stakeholders. Skilled in financial modelling, forecasting, and interpreting complex data. About Us : For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed).

Most IT support roles keep users moving. This one gives you broader ownership of how IT is supported, managed and improved across a real engineering business. You'll be the main internal IT point of contact for a long-established manufacturing and engineering company, supporting users at its Chessington site and working closely with external IT suppliers to make sure issues are resolved quickly and properly. IT Support Engineer Chessington, Surrey 45,000 to 50,000 The role is based in Chessington, with planned travel to a second engineering site in South Wales roughly once per quarter. Travel will be planned and expenses covered. What you'll be doing You'll provide day-to-day support across desktops, applications, Microsoft 365, hardware, networks and core business systems. Some issues you'll resolve directly; others you'll manage through the external IT systems and support providers. The work will include: Diagnosing and resolving software, hardware, account and connectivity issues Supporting Windows environments and Microsoft 365 administration Providing hands-on Microsoft SQL Server administration Acting as the main internal contact for IT queries across the business Escalating issues to third-party suppliers and making sure they are followed through Keeping users updated until issues are fully resolved Supporting Cyber Essentials and wider IT compliance activity Documenting technical knowledge, user guides and IT processes Creating and maintaining a clear IT induction process for new starters Managing software licences, upgrades and renewals Supporting annual IT budget planning with the Finance Director Working with suppliers to improve the reliability, security and value of the IT environment This is not just a ticket-passing role. You'll need to be comfortable taking ownership, prioritising issues, asking the right questions and keeping users informed. What you'll need The essentials are: Experience in an IT Support Engineer, Desktop Support, Helpdesk or similar role Strong hands-on support experience across Windows environments Microsoft 365 administration experience Microsoft SQL Server administration experience Good understanding of computer systems, mobile devices, networks and business applications Ability to diagnose and troubleshoot common technical issues Clear written and verbal communication skills A practical, organised approach to managing multiple open issues Confidence liaising with external IT suppliers and internal stakeholders It would also be useful if you have experience with: Remote desktop tools Enterprise antivirus solutions Cyber Essentials or similar IT compliance standards Microsoft, Cisco, Linux or similar certifications Working in a manufacturing, engineering or multi-site environment The environment You'll be joining a long-established engineering business with a strong reputation in subcontract machining, assembly services and cutting tool manufacture. The company has a practical, hands-on working culture, so the right person will be approachable, reliable and able to explain technical issues clearly to non-technical users. You'll report to the Finance Director and work closely with external IT systems and support providers. Package Salary of 45,000 to 50,000 25 days' holiday Pension scheme Life assurance Company bonus scheme after qualifying period 38-hour working week 12pm finish on Fridays If you're looking for a broad internal IT role where you can take ownership, support users directly and help improve the way technology is managed across a real engineering business, this would be worth a conversation. Apply now or contact Ruby Calver at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Looking for a leadership-level opportunity where you'll drive growth, expand customer partnerships, and capitalise on new market opportunities? Join Northwood Paper Sales and shape commercial strategy, sales and development, and enhance our market position in Specialty, Flexible Packaging, and Industrial Papers. Responsible to the Managing Director, you will play an instrumental role in advancing and expanding our market position within packaging, converting, industrial, and manufacturing sectors across the UK, Europe, and beyond. This role is fully remote, comprising of homeworking, site visits, and client visits. About the Role Main responsibilities: Devise and execute commercial strategy to achieve ambitious growth and profitability targets. Lead and inspire Sales, Key Account Managers, and Business Development teams. Build and maintain strategic relationships with customers, converters, and industry partners. Identify emerging market opportunities, customer trends, and product/sector innovations. Collaborate closely with our supply partner Mills, supply chain, product development, and finance teams to ensure alignment and supplier and customer satisfaction. Monitor market dynamics, competitor activity, and regulatory developments to inform strategic decision-making. Deliver accurate forecasting, budgeting, and performance reporting to and be part of the executive leadership team. Requirements About you: Proven senior commercial leadership experience within paper, packaging, industrial materials, or related manufacturing sectors. Strong understanding of specialty papers, packaging papers, converting processes, and industrial applications. Demonstrated track record of delivering revenue growth, margin improvement, and market expansion. Exceptional leadership, negotiation, and stakeholder management skills. Strategic thinker with strong commercial acumen and analytical capability. Experience managing complex customer relationships across national and international markets. What's in it for you: Opportunity to shape the future direction of a growing and innovative division within the Northwood businesses. Executive-level compensation and performance incentives. Collaborative leadership team and strong organisational support. A dynamic industry at the forefront of sustainability and packaging innovation. Remuneration is market and candidate driven and will be discussed at a later stage. About Northwood Paper Sales As an innovative growing business, we specialise in the supply Virgin and Recycled range of papers. We pride ourselves with our long term partnerships with our supply Mills and a wide range of industrial converter and distribution customers. We are ensuring adherence to ethical and eco-friendly process. We are positioned strongly with sales responsibility for several first class and competitive Paper Mills from UK, Europe and beyond.

Ref:23446 Title: Japanese Speaking HR Coordinator Salary: Up to 45K Location: London Office attendance required for the first 1 month, then hybrid working available. Job status: Permanent Working hours: 35 hours per week Start date: ASAP Responsibilities: Accounting & Finance Manage monthly expense records and coordinate with the external accounting firm. Review accounting reports and maintain supporting financial documentation. Prepare internal P&L reports and provide regular updates to the Japan headquarters. Manage vendor and service contracts, including office leases, mobile phones, housing, insurance, and internet services. Monitor budget performance and support tax filing administration in collaboration with external accountants. Payroll & Attendance Administration Prepare payroll statements and coordinate salary payments for local employees and expatriates. Manage attendance records, leave requests, annual leave balances, and remote working records. Ensure payroll records are accurate and up to date. HR & Employment Administration Support HR operations in compliance with UK employment law. Administer statutory leave, including sick leave, maternity leave, and annual leave. Process payroll and administrative procedures related to employee onboarding, resignation, and termination. Maintain and update employee handbooks and HR policies in coordination with external advisors. Keep up to date with employment law and HR regulatory developments. Corporate Secretarial & Compliance Manage statutory filings and corporate record updates with Companies House. Support compliance activities, including director verification and other regulatory requirements. Liaise with external consultants and advisors on legal and compliance matters. Office Administration Manage office supplies and general administrative operations. Provide administrative support, including expense claims and approval documentation. Coordinate effectively with the Japan headquarters across different time zones. Requirements: Basic knowledge of employment law and HR administration, including leave management (sick leave, maternity leave, annual leave), pensions, and payroll calculations related to termination and resignation, with a clear understanding of the compliance risks involved. Exceptional attention to detail and accuracy, particularly in payroll, accounting, corporate filings, and other compliance-related processes where errors are not acceptable. Self-motivated and proactive, with the ability to stay up to date with regulatory changes, collaborate with external advisors, and independently drive tasks through to completion. Flexible, hands-on, and highly accountable, with a strong sense of ownership and the ability to adapt to changing priorities in a startup or small-team environment. Business-level proficiency in both English and Japanese (JLPT N1/N2 or equivalent), with the ability to understand and communicate complex HR, legal, and accounting matters. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

SF are excited to be working exclusively with a business who are currently recruiting for a remote working Assistant Management Accountant on a full time, permanent basis. This is a fantastic opportunity for someone who is looking to progress further whilst working alongside a supportive Finance Director. Salary up to £35,000 Study support if required Fully remote 32 days holiday including bank holidays Opportunity to work closely with the Finance Director and progress further Job duties: Key Responsibilities will include: - To provide cover and support for Accounts Payable and Accounts Receivable functions - Preparation of weekly payment runs - Monthly Payroll and Pension Administration (Don't need experience in Payroll) - Assisting with Preparation and processing of quarterly VAT return - Assisting in the preparation of monthly management accounts. - Maintaining ledgers with precision, including accruals, prepayments, and monthly journals - Assisting in reconciling control accounts. - Supporting In House projects and improvements. - Ensuring best practices are adhered to in line with company policies and procedures - Any other tasks as and when required Skills & Experience Required: - AAT qualified - Strong Excel skills and attention to detail - Ability to work both independently and as part of a team with a hands-on approach. - Good interpersonal skills and ability to communicate with people of all levels throughout the business - Adaptable, with the ability to work under pressure and meet deadlines

"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

We are actively looking to engage financial professional with a passion for strategic and operational finance for a new role as a Finance Manager in Rotherham, South Yorkshire! Client Details My client is a a large sporting organisation ,with an additional charitable element to their business, who are currently undergoing large scale growth within their sector. The operational history of the organisation spans over 50 years. The business has a modest turnover, however, it operates across multiple sites, alongside a growing international finance requirement. You will be joining a fast-pace environment assisting in the company's strategic growth, whilst also leading improvement within their current operation. Job Description As a Finance Manager you will report in to the Financial Director on a daily basis. You will be responsible for the following areas for responsibility across the Rotherham, South Yorkshire. Take the lead in building partnerships and strong relationships with all senior managers and their teams, and providing financial support to commercial decision-making Developing & presenting financial performance, cashflow and project forecasting, full-year forecasts and budget variances, including understanding financial opportunities and risk analysis. Undertaking the management of a small team of transitional finance specialist encompasses both AP, AR and payroll / expenses functions. The incumbent will be required to conduct operational (hands-on) and strategic requirements within these business functional Assisting the Finance Director with year-end audit. To act as a direct advisor to both to key business stakeholder upon operational commercial matters regarding the operation in Rotherham, South Yorkshire. Monitor & report upon financial performance, providing financial modelling and forecasts to the strategic leadership team / external stakeholders. Assist in the management of working capital and cash flow forecasts alongside the operational finance team. Utilising continuous improvement to promote cost reductions and financial improvements across all areas of the manufacturing & distribution operations. This includes liaising with key internal and external stakeholders. Delivering analysis and insight on business opportunities whilst providing cost centric financial solutions. The Ideal Candidate The successful candidate will have an expansive background in financial operations and strategy in past business partnering opportunities. The ideal Finance Manager will have the following skills and experience: 5+ years' experience in the financial field and ideally within a charity, sporting, event, or public sector background. Proven experience operating within a financial business partnering opportunity desirably within an SME business background. Qualified (CIMA / ACCA / ACA) Excellent strategic commercial acumen and leadership abilities Commutable to Rotherham, South Yorkshire on a hybrid basis. There are also options to conduct this role on part-time basis. What's On Offer? 40,000- 55,000 Private healthcare coverage Car allowance ( 8k) 32 days annual leave Comprehensive company benefits account. Hybrid / remote working Large opportunities to progress knowledge and job banding

We are actively looking to engage financial professional with a passion for strategic and operational finance for a new role as a Interim Finance Manager in Rotherham, South Yorkshire! Client Details My client is a a large sporting organisation ,with an additional charitable element to their business, who are currently undergoing large scale growth within their sector. The operational history of the organisation spans over 50 years. The business has a modest turnover, however, it operates across multiple sites, alongside a growing international finance requirement. You will be joining a fast-pace environment assisting in the company's strategic growth, whilst also leading improvement within their current operation. Job Description As a Interim Finance Manager you will report in to the Financial Director on a daily basis. You will be responsible for the following areas for responsibility across the Rotherham, South Yorkshire. Take the lead in building partnerships and strong relationships with all senior managers and their teams, and providing financial support to commercial decision-making Developing & presenting financial performance, cashflow and project forecasting, full-year forecasts and budget variances, including understanding financial opportunities and risk analysis. Undertaking the management of a small team of transitional finance specialist encompasses both AP, AR and payroll / expenses functions. The incumbent will be required to conduct operational (hands-on) and strategic requirements within these business functional Assisting the Finance Director with year-end audit. To act as a direct advisor to both to key business stakeholder upon operational commercial matters regarding the operation in Rotherham, South Yorkshire. Monitor & report upon financial performance, providing financial modelling and forecasts to the strategic leadership team / external stakeholders. Assist in the management of working capital and cash flow forecasts alongside the operational finance team. Utilising continuous improvement to promote cost reductions and financial improvements across all areas of the manufacturing & distribution operations. This includes liaising with key internal and external stakeholders. Delivering analysis and insight on business opportunities whilst providing cost centric financial solutions. The Ideal Candidate The successful candidate will have an expansive background in financial operations and strategy in past business partnering opportunities. The ideal Interim Finance Manager will have the following skills and experience: 5+ years' experience in the financial field and ideally within a charity, sporting, event, or public sector background. Proven experience operating within a financial business partnering opportunity desirably within an SME business background. Qualified (CIMA / ACCA / ACA) Excellent strategic commercial acumen and leadership abilities Commutable to Rotherham, South Yorkshire on a hybrid basis. There are also options to conduct this role on part-time basis. Available immediately to complete 6 or 12 month contract. What's On Offer? 40,000- 55,000 Private healthcare coverage Car allowance ( 8k) 32 days annual leave Comprehensive company benefits account. Hybrid / remote working Large opportunities to progress knowledge and job banding

Area Sales Manager (Financial Solutions) cCompetitive Base + OTE (80-100k) + Car Allowance Remote - South East ABJ7402 As an experienced ambitious Area Sales Manager, you would be joining a national sales team with unparalleled growth within a leading financial services organisation that empowers British business. As a B2B Area Sales Manager you will be responsible for identifying and engaging with key industrial business partners to offer finance solutions, maximise sales, and increase business development for future business growth of the company. As area sales manager with a background in financial solutions expertise OR industry knowledge of the industrial sector, you would liaise with key stakeholders (procurement/ engineering managers, finance directors, decision makers ) to provide flexible uniquely tailored funding solutions to support and target SME /businesses across the UK for their purchase of e.g. industrial vehicles / haulage (vans/ trailers/ lorries etc) / plant machinery / manufacturing equipment etc. Home-based (remote) - Own vehicle required. What can we offer you? Uncapped commission structure with OTE 80-120k 1st year. Commission paid on every 'deal' Supportive team structure. Thorough training in HO to start the role quickly and informatively. Remote working environment. Superb benefits + car allowance + mileage (not car). Key Responsibilities Cold calling and generating new business from scratch for new customer engagement within the UK, targeting accounts and representing the company to increase current UK sales. Prepare, maintain and develop the Key Account Financial Plans to customers offering financial solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Liaise with key contacts /customers about medium and long-term sales forecasting. Updating the sales CRM systems with logging call activity key to organisation and follow-ups. Management of customer complaints in close liaison with teams, ensuring effective and proactive communication and resolution. Management of various customer projects both with the customer and internally within the company. Develop positive, proactive relationships across internal departments and with external stakeholders. Ensure that all company governance and compliance requirements are adhered to. Qualifications / Experience Experience of working in a commercial B2B environment. Solid experience in industr ial sales / business development OR financial services experience Evidence of new sales and business development with demonstrated success in achieving sales targets. Desirable - Experience of offering finance solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Full training given. Evidence of cold calling and travelling to customer sites. (Autonomy /freedom with your own customer base). Maintain a strong relationship within internal and external stakeholders. High levels commercial acumen with strong interpersonal skills Self-motivated, proactive & enthusiastic individual. Excellent communication and influencing skills, able to understand technical information and promote company financial solutions and products. Effectively manage and maintain peer and business relationships with a high degree of integrity and trust. Salary Base + uncapped commission (Base / OTE 80-100k) Pension- EC 10%: Private Medical Insurance; Life Assurance etc. Social events. Remote working. To Apply : Please contact Alison Basson, job ref ABJ7402 on (phone number removed) or preferably apply to

Head of Finance Location: Crewe, hybrid 2 days office, 3 days remote Salary: c£85k + Benefits Working Pattern: Full-time, 37.5hrs p/w Duration: 14-16 months contract (salaried) An exciting opportunity has arisen for an experienced Head of Finance to join a market-leading engineering and services business during a significant period of growth and transformation. Reporting to the Finance Director, you will be a key member of the senior leadership team, providing strategic financial leadership, commercial insight, and robust governance across the business. This role will play a critical part in shaping and delivering the company's long-term growth plans while ensuring strong financial control and performance. Key Responsibilities of the Head of Finance: Strategic Leadership Partner with senior leadership to develop and deliver the medium and long-term growth strategy Identify key financial risks and opportunities, ensuring appropriate action plans are in place Support business development initiatives, transformation projects, and operational improvements Provide financial insight and challenge to support strategic decision making Financial Performance & Control Lead budgeting, forecasting, and long-range financial planning activities Oversee the production of monthly management accounts, including P&L, balance sheet, and cash flow reporting Deliver meaningful financial analysis and KPI reporting to support business performance Ensure strong financial controls, governance, compliance, and risk management frameworks are maintained Manage internal and external audit requirements Leadership & Stakeholder Management Lead, develop, and mentor the finance team, building capability and succession plans Work closely with executive leadership and wider group stakeholders Foster a culture of accountability, continuous improvement, and commercial awareness Drive collaboration and best practice across finance and operational teams To be successful in this role you will need to be: Qualified accountant (ACA, ACCA, CIMA or equivalent) Significant senior finance leadership experience within a commercial or operational environment Strong background in financial planning, reporting, controls, and business partnering Demonstrable experience supporting growth, transformation, and change initiatives Commercially astute with the ability to influence senior stakeholders Strong leadership skills with a track record of developing high-performing teams Excellent communication, presentation, and stakeholder management skills What's on Offer? Opportunity to join a growing and ambitious business Strategic leadership position with significant influence across the organisation Exposure to senior leadership and group stakeholders Competitive salary and excellent benefits package If you're an experienced finance leader looking for a role where you can shape strategy, influence decision making, and drive business performance, we'd love to hear from you. To be considered for this Head of Finance opportunity, you must APPLY NOW, making sure to attach your up-to-date CV. Only shortlisted candidates will be contacted for an initial telephone interview. If selected from the shortlist, a formal interview process will then begin.

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager. Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month. As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation. This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work. This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact. Responsibilities will include: HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance. Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement. Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams. Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal. Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities. Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions. To be considered you will require: Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting Confidence to manage the full range of employee lifecycle activity independently Strong working knowledge of UK employment law and HR best practice Payroll administration experience CIPD Level 5 qualified (or equivalent) Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners Experience in the charity, not-for-profit, or membership sectors Familiarity with safeguarding frameworks would be desirable

Manpower are currently seeking an interim Investment and Reporting Accountant, to work with The Leverhulme Trust, an independent charity that was established in 1925 under the terms of the Will of the Founder of Lever Brothers - the global FMCG company that is today Unilever. The position is based close to Fleet Street in the city area of Central London. This is a full-time temporary role to last until the end of March 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 60,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The Leverhulme Trust was established in 1925 under the will of the First Viscount Leverhulme with the instruction that its resources should be used to help in "scholarships for the purposes of research and education." The Trust is a charity that supports ambitious blue skies research. Awarding between (Apply online only) million annually, the Trust is amongst the largest all-subject providers of research funding in the UK, primarily in the university sector. The Trust's income comes from an endowment; it does not fundraise. The role of Investment and Reporting Accountant is to provide additional qualified accountant resource to support the Director of Finance during a busy period at the Trust. The role will include project and development work and would provide good experience for anyone interesting in supporting a significant investment portfolio. The main area of focus of the role will be in relation to the administration of and accounting for the Trust's investments. The other area of work will be financial reporting including the statutory accounts of the Trust and developing management reporting from the newly implemented finance system. Key Responsibilities Doing the investment accounting for both the Leverhulme Trust and the Leverhulme Trade Charities Trust and the investment related disclosures in both sets of accounts under the supervision of the Director of Finance. Work with the Trust's custodian to automate the investment accounting process for the Leverhulme Trust. Attend Investment Committee meetings and support the Director of Finance in preparing for these and completing actions arising from them Support all work related to obtaining investment confirmations to support audit process Lead on the production of the statutory accounts for the Leverhulme Trust and work with Director of Finance and Assistant Director of Finance on producing the Trustees Annual Report Work with the Assistant Director of Finance to develop standard management reporting from the newly implemented finance system (Microsoft Business Central) Supporting the Director of Finance in preparing financial papers to go to the Board Supporting the Director of Finance on work related to the new Charity SORP Supporting the Director of Finance in her wider responsibilities which includes work in the following areas: Governance, Risk, IT and HR Working closely with the Assistant Director of Finance especially on reporting Liaising with staff especially on the operations side at the Trust's outsourced investment managers Liaising with the Trust's custodian Co-ordinating with and answering questions received from the Trust's auditors Key Responsibilities Qualified accountant (part qualified not considered). Experience of accounting for financial investments whether as a preparer or auditor of accounts is highly desirable. Knowledge of Charity Accounting is desirable but not essential Interest in financial and management accounting is critical Interest in developing and improving processes to make them more efficient and less manual Experience of using financial systems is necessary and experience of Microsoft Business Central would be desirable Willingness to learn how to create reports in finance system and then to create such reports Excellent interpersonal skills; Good communication and writing skills; The ability to work flexibly and as part of a cohesive team-based organization Detail focussed Well-organised and able to manage own work IT literate and interest in understanding and using systems Additional Information The Leverhulme Trust working environment: Contemporary office environment supporting agile working and interdisciplinary collaboration. Nearest train stations are City Thameslink or Chancery Lane tube station. Nearest car park is Snowhill NCP.

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.

About Peer Power Youth Peer Power Youth is an empathy-led charity co-producing programs with young people to empower them to influence change in services and systems. We champion the voices of young people and work collaboratively across communities and sectors to create meaningful impact. About the role The Bookkeeper will manage day-to-day financial operations, ensuring accuracy, compliance, and efficiency across payments, invoicing, and reporting. This includes supporting young partner payments, maintaining financial records, and assisting with payroll and reconciliations. This role can be undertaken remotely but applicants must be UK-based in order to be considered. Key Responsibilities Finance Operations Manage supplier payments, expenses, and BACS runs Raise invoices, track payments, and reconcile bank transactions Record donations and grant income; maintain the grants register Support reconciliations, audit preparation, and payroll data checks Assist with payments for Young Partners Conducting fraud check process Systems & Reporting Maintain accurate records in QuickBooks (or similar) Support production of management reports and financial summaries Work closely with the Finance & Operations team (Interim Director of Operations, Treasurer and Accountant) to streamline processes How to apply Please see the attached application pack for information on how to apply. We look forward to hearing from you!

Are you ready to work with cutting-edge SaaS and life sciences clients? Your new company Our client is a progressive and fast-growing firm that blends deep financial expertise with a personal, client-focused approach. Their talented team brings a wealth of experience and accessibility, enabling them to truly understand their clients' ambitions and support them in achieving their goals.They offer a comprehensive suite of integrated, innovative, and value-driven services across accounting, tax, and corporate finance. These solutions empower businesses, investors, and private clients to make smarter, more informed decisions. Your new role This is a fantastic opportunity to join a vibrant team working with high-growth start-ups, seed-stage ventures, and entrepreneurial clients in the tech sector-including software, SaaS, and life sciences. In this role, you will: Collaborate within the accounts team to deliver high-quality work and provide an advisory-led service to clients.Take ownership of preparing complex accounts under UK GAAP for review by partners and directors.Support clients with funding applications, due diligence processes, and business valuations.Prepare financial statements, reports, and other assignments as required.Build and maintain strong relationships with clients and third parties.Contribute to business development by promoting the firm's services to existing and prospective clients What you'll need to succeed Strong experience in preparing accounts under UK GAAP.A background in working with start-ups or entrepreneurial clients, ideally within the tech or life sciences sectors.Excellent communication and relationship-building skills.A proactive and advisory-led mindset.ACA/ACCA qualification (or equivalent) is preferred but not essential. What you'll get in return Hybrid working - enjoy flexibility with a mix of office and remote work.Flexible hours - designed to support work-life balance.Fast-paced, collaborative culture - with no expectation of overtime.Generous holiday allowance• What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Senior Desktop Analyst 3 months Milton Keynes - onsite x5 times £274 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Senior Desktop Analyst role is responsible for providing all employees including field based staff with support for all VPN Desktops, Laptops, iPhones, iPads and all associated client based applications. They are also responsible for all audio and visual equipment in meeting rooms and ensuring that these are regularly checked and maintained. The main part of the role is to maintain and update the laptop estate and support all mobile devices following the build and security design from the Technical Lead - Desktop Services. They will also be available via the IT Tech Bar (and virtual Teams based IT Tech Bar) to effectively support the business in real time. This role reports to the Technical Lead - Desktop Services. MAIN RESPONSIBILITIES Responsible for providing 2nd line IT support to business colleagues with laptops, printers and meeting room AV equipment. Responsible for provisioning and supporting iPhones & iPads to business colleagues and resolving associated incidents and service requests. Responsible for provisioning of laptops with VPN, Windows 10, configuring user profile, supporting business colleagues and initial handover. Responsible for covering the IT Tech Bar to support business colleagues for both pre-booked appointments and "walk-ups". Producing and acting upon monthly reports showing Microsoft patching status, backups and antivirus status of laptops, desktops & meeting room devices to ensure there are no gaps in security patches and backups, remediating where required. Ensuring the IT Asset register is kept updated with all changes to hardware devices, correlate with a monthly export from Active Directory. Ensuring incidents and requests from senior management are correctly logged and resolved as a priority with outstanding issues escalated. Responsible for maintaining the IT Desktop Local Working Instructions (LWI) documents, creating new LWIs where necessary. Responsible for IT Desktop Incident and Request queues in ITSM (via FS.GET or Service Desk), working on root cause of incidents and long-term solutions. Responsible for keeping the laptop build image updated with the latest patches and software components EDUCATION, TRAINING AND EXPERIENCE Essential Previous experience of supporting M365 suite on large laptop estate Previous experience of working with a largely remote laptop workforce Previous IT Desktop Support experience focusing on Windows clients and shrink wrap applications. Experience of working to agreed Service Level Agreements and managing incident support queues to resolution Experience of IT 2nd line support of Microsoft Office suite of products Experience of creating and maintaining laptop build images using SCCM Hardware technical support of Workstations, Laptops, printers, video conferencing and mobile phones Strong customer service focus Desirable Knowledge of antivirus products and configurations, Trellix (formerly McAfee) suites Previous experience working with video conferencing hardware and support using Microsoft Teams Experience of working in a highly regulated industry such as Finance ITIL Foundation Certification If you are interested in this role please apply at first instance!