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service manager
Hard FM Service Manager
Rydon Group Ltd Epping, Essex
We are currently seeking a Hard Facilities Manager (Service Manager) to join our our Essex based NHS repairs and maintenance team. This role is responsible for managing a team of directly employed skilled trade operatives across planned, preventative and responsive maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management ser click apply for full job details
Jul 01, 2026
Full time
We are currently seeking a Hard Facilities Manager (Service Manager) to join our our Essex based NHS repairs and maintenance team. This role is responsible for managing a team of directly employed skilled trade operatives across planned, preventative and responsive maintenance. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management ser click apply for full job details
Hays Senior Finance
Personal Tax Senior
Hays Senior Finance City, Liverpool
Your new company This forward-thinking and regional firm, which has recently taken on investment to grow, has a long history of supporting a range of clients across the North West and the wider UK. They employ over 200 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million turnover corporate clients, owner-managed businesses and start-up businesses. They are currently searching for a Personal Tax Senior/Assistant Manager due to the growth and success of the current team. Your new role As the personal tax lead, you will oversee your own portfolio of around 200 personal tax clients, for which you will be responsible for the delivery of all their compliance needs in a timely manner. You will have a broad and interesting portfolio including high-net-worth individuals, non-doms and non-residents and assist with capital gains and other considerations. You will be responsible for liaising with these clients, preparing and submitting the personal tax return and liaising with both HMRC and the client throughout. What you'll need to succeed To be successful in this role, you will have a depth of personal tax compliance experience. You will have experience of working with entrepreneurs or high-net-worth individuals over the past 3-5 years. Whilst ATT qualified candidates will be welcomed, candidates who ae qualified by experience are also encouraged. What you'll get in return In return for this Widnes-based tax opportunity, you will receive a competitive salary, ranging from 35,000 to 45,000, dependent on experience. The firm also offers a generous good benefit package and holiday allowance. Whilst a majority of the work is compliance focussed, there is an opportunity to take on more advisory work moving forward. What you need to do now If you're interested in this Personal Tax Senior role in Widnes, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed)If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 01, 2026
Full time
Your new company This forward-thinking and regional firm, which has recently taken on investment to grow, has a long history of supporting a range of clients across the North West and the wider UK. They employ over 200 staff covering key service lines such as taxation, advisory, accounts/bookkeeping and audit. This firm has a unique portfolio of clients ranging from multi-million turnover corporate clients, owner-managed businesses and start-up businesses. They are currently searching for a Personal Tax Senior/Assistant Manager due to the growth and success of the current team. Your new role As the personal tax lead, you will oversee your own portfolio of around 200 personal tax clients, for which you will be responsible for the delivery of all their compliance needs in a timely manner. You will have a broad and interesting portfolio including high-net-worth individuals, non-doms and non-residents and assist with capital gains and other considerations. You will be responsible for liaising with these clients, preparing and submitting the personal tax return and liaising with both HMRC and the client throughout. What you'll need to succeed To be successful in this role, you will have a depth of personal tax compliance experience. You will have experience of working with entrepreneurs or high-net-worth individuals over the past 3-5 years. Whilst ATT qualified candidates will be welcomed, candidates who ae qualified by experience are also encouraged. What you'll get in return In return for this Widnes-based tax opportunity, you will receive a competitive salary, ranging from 35,000 to 45,000, dependent on experience. The firm also offers a generous good benefit package and holiday allowance. Whilst a majority of the work is compliance focussed, there is an opportunity to take on more advisory work moving forward. What you need to do now If you're interested in this Personal Tax Senior role in Widnes, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed)If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mandeville
Account Manager
Mandeville Perry Barr, Birmingham
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 01, 2026
Full time
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy.
Days Rental
Vehicle Rental Hire Administrator
Days Rental Watford, Hertfordshire
Vehicle Rental Hire Administrator Watford Full Time £32,500 per annum As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ. A subsidiary of the family-run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group. Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career in the motor industry. What can Day's Rental give to you? Pension scheme Bonus scheme Discounted uniform scheme Discounted staff rental scheme Free staff parking Are you the right person for the job? Previous experience in the vehicle rental sector is desirable, but not essential Applications welcomed from candidates with customer service or administrative experience Excellent communication skills (face-to-face, written, and telephone) Ability to work independently and as part of a team Computer literate Full UK driving licence held for a minimum of 12 months Eligible to work in the UK What will your role look like? Report to the Branch Rental Manager and work as part of a team Deal with customer enquiries Allocate vehicles and coordinate collections and deliveries Support the branch in achieving profit and performance targets Help ensure the branch operates safely, efficiently, and cost-effectively If you are ready to start your career at Day's Rental, then click APPLY now. Your data will be handled in line with GDPR.
Jul 01, 2026
Full time
Vehicle Rental Hire Administrator Watford Full Time £32,500 per annum As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ. A subsidiary of the family-run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group. Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career in the motor industry. What can Day's Rental give to you? Pension scheme Bonus scheme Discounted uniform scheme Discounted staff rental scheme Free staff parking Are you the right person for the job? Previous experience in the vehicle rental sector is desirable, but not essential Applications welcomed from candidates with customer service or administrative experience Excellent communication skills (face-to-face, written, and telephone) Ability to work independently and as part of a team Computer literate Full UK driving licence held for a minimum of 12 months Eligible to work in the UK What will your role look like? Report to the Branch Rental Manager and work as part of a team Deal with customer enquiries Allocate vehicles and coordinate collections and deliveries Support the branch in achieving profit and performance targets Help ensure the branch operates safely, efficiently, and cost-effectively If you are ready to start your career at Day's Rental, then click APPLY now. Your data will be handled in line with GDPR.
Mandeville
Account Manager
Mandeville Nottingham, Nottinghamshire
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy.
Jul 01, 2026
Full time
A fantastic opportunity has arisen for an Account Manager / Internal Sales Executive to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales. THE ROLE To maximise growth of sales within the branch and surrounding area Managing a ledger of existing accounts and building customer relationships Developing new business opportunities and calling lapsed and dormant accounts Answering general enquiries, advising product availability, delivery dates etc Issuing quotations in response to enquiries General sales administration Ensuring outstanding levels of customer service at all times. KNOWLEDGE/ EXPERIENCE REQUIREMENTS Previous internal sales and customer service experience within a sales environment Exceptional sales and customer relationship building skills at all levels Strong negotiation and facilitation experience with problem solving ability Ability to identify and understand business opportunities and build long term relationships with customers Strong commercial awareness and excellent communication skills For the right person there is a fantastic package on offer including: Generous basic salary Annual Bonus scheme Variety of additional incentives Mandeville is acting as an Employment Agency in relation to this vacancy.
All Talent Solutions Ltd
Product Delivery Manager
All Talent Solutions Ltd Purfleet, Essex
Product Delivery Manager Role Overview The Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive can do, will do, with pleasure service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel and drive due to travel requirements. ideally have a revenue and guest experience background.
Jul 01, 2026
Full time
Product Delivery Manager Role Overview The Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities Guest Experience & Product Delivery Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. Support the development and implementation of new product and service enhancements across the fleet. Operational Performance Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. Produce monthly operational performance reports for the CXO and senior leadership team. Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. Support the planning and operational delivery of charter cruises in collaboration with the CXO. Develop project plans and recommendations for hotel refurbishment and enhancement projects. Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience Minimum of 3 years management experience within a full-service hotel, resort, or cruise ship environment in a senior operational role. Previous cruise ship experience is preferred but not essential. Strong organisational, leadership, and problem-solving abilities. Excellent verbal and written communication skills in English. Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. Ability to analyse operational performance and make data-driven decisions. Confident, accountable, proactive, and results-oriented approach. Flexible and willing to travel regularly, including working weekends as required. Committed to promoting a positive can do, will do, with pleasure service culture. Key Performance Indicators (KPIs) Onboard Revenue Margin (ONB REV) performance-related bonus applicable Onboard & Shoreside Operational Cost Performance (OPEX) Onboard & Shoreside Guest Satisfaction / Net Promoter Score (NPS) Product Delivery Compliance & Brand Standards Mystery Shopper Audit Results Operational Improvement & Project Delivery Metrics benefits : 20 days holiday increasing annually to 25 + bank holidays Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing Employee of the month reward Company performance annual reward Ex UK Cruise after 6 months to enjoy 1 day for off for your birthday after 1 year Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel and drive due to travel requirements. ideally have a revenue and guest experience background.
The Solution Auto
Warranty Administrator
The Solution Auto Penwortham, Lancashire
Warranty Administrator - Preston area Prestige Franchised Motor Dealership Our client is looking for an experienced and driven Warranty Administrator to join their team in Preston. It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have been followed. You'll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date. Working closely with frontline staff you'll give regular support and guidance for warranty work that is carried out and you'll be looking for ways to continually improve processes and systems. You'll be organised and be ready to be audited at any time. The job: - Completing all warranty claims - Providing feedback to frontline service teams - Ensuring all work is up to date and audit ready - Working with the Aftersales Manager on claims validity - Reconciling of all records About you: - Previous Warranty Administration experience - Experience of working within a dealership - Excellent attention to detail - Experience of managing your own workload - Strong communication skills - both written and verbal - Excellent organisation and time keeping skills Benefits: - Extremely competitive salary and bonus structure - 25 days holiday (plus bank holidays) - Additional day's holiday on your birthday - Discount retail shopping platform - Company pension scheme - Death in Service policy - Work wear supplied - Training, coaching, and development funded - Incentives and rewards - Free tickets to local and national events - On site car parking Monday - Friday 8am to 5pm or 8.30am - 5.30pm Two Saturday mornings a month 8.30am - 12.30pm Basic 34,580 with an achievable 42k OTE! If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Jul 01, 2026
Full time
Warranty Administrator - Preston area Prestige Franchised Motor Dealership Our client is looking for an experienced and driven Warranty Administrator to join their team in Preston. It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have been followed. You'll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date. Working closely with frontline staff you'll give regular support and guidance for warranty work that is carried out and you'll be looking for ways to continually improve processes and systems. You'll be organised and be ready to be audited at any time. The job: - Completing all warranty claims - Providing feedback to frontline service teams - Ensuring all work is up to date and audit ready - Working with the Aftersales Manager on claims validity - Reconciling of all records About you: - Previous Warranty Administration experience - Experience of working within a dealership - Excellent attention to detail - Experience of managing your own workload - Strong communication skills - both written and verbal - Excellent organisation and time keeping skills Benefits: - Extremely competitive salary and bonus structure - 25 days holiday (plus bank holidays) - Additional day's holiday on your birthday - Discount retail shopping platform - Company pension scheme - Death in Service policy - Work wear supplied - Training, coaching, and development funded - Incentives and rewards - Free tickets to local and national events - On site car parking Monday - Friday 8am to 5pm or 8.30am - 5.30pm Two Saturday mornings a month 8.30am - 12.30pm Basic 34,580 with an achievable 42k OTE! If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Nicholas Associates
Customer Care Administrator
Nicholas Associates Tamworth, Staffordshire
My client is an extremely well regarded civil engineering company, based in Tamworth, currently recruiting for a Customer Care Administrator, as the business continues to expand. The Customer Care Administrator will play a key role in supporting the Customer Care department by providing administrative assistance and ensuring excellent communication between customers, clients, and their construction teams. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and delivering exceptional customer support. Key Responsibilities Manage incoming customer and client communications via telephone and email. Log, monitor, and chase outstanding defects to ensure timely resolution. Liaise with construction teams regarding the progress of works and provide regular updates to clients. Produce weekly reports for Construction Managers. Request quotations for chargeable works, issue quotations to clients, and maintain accurate records. Support the Customer Care Manager in ensuring all works are completed within agreed service level agreements (SLAs). Raise purchase orders as required. Provide general administrative support to the Customer Care team. Undertake additional ad hoc duties as required to support the business. Essential Skills and Experience Previous experience in a customer service or administrative role. Good computer literacy and confidence using Microsoft Office applications. Excellent organisational skills with the ability to prioritise workload effectively. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Flexible, proactive, and able to meet deadlines in a busy environment. Professional and conscientious approach to work. Desirable Previous experience within the construction, civil engineering, or housebuilding industry. Personal Attributes Commitment and reliability. A positive and innovative approach to problem-solving. A willingness to learn and develop. Strong communication and engagement skills. The ability to remain calm under pressure. Excellent attention to detail and a reputation for delivering work on time. What is on offer? Competitive salary Company pension scheme Opportunities for training and career development Supportive and friendly working environment Long-term career prospects within a growing business About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 01, 2026
Full time
My client is an extremely well regarded civil engineering company, based in Tamworth, currently recruiting for a Customer Care Administrator, as the business continues to expand. The Customer Care Administrator will play a key role in supporting the Customer Care department by providing administrative assistance and ensuring excellent communication between customers, clients, and their construction teams. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and delivering exceptional customer support. Key Responsibilities Manage incoming customer and client communications via telephone and email. Log, monitor, and chase outstanding defects to ensure timely resolution. Liaise with construction teams regarding the progress of works and provide regular updates to clients. Produce weekly reports for Construction Managers. Request quotations for chargeable works, issue quotations to clients, and maintain accurate records. Support the Customer Care Manager in ensuring all works are completed within agreed service level agreements (SLAs). Raise purchase orders as required. Provide general administrative support to the Customer Care team. Undertake additional ad hoc duties as required to support the business. Essential Skills and Experience Previous experience in a customer service or administrative role. Good computer literacy and confidence using Microsoft Office applications. Excellent organisational skills with the ability to prioritise workload effectively. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Flexible, proactive, and able to meet deadlines in a busy environment. Professional and conscientious approach to work. Desirable Previous experience within the construction, civil engineering, or housebuilding industry. Personal Attributes Commitment and reliability. A positive and innovative approach to problem-solving. A willingness to learn and develop. Strong communication and engagement skills. The ability to remain calm under pressure. Excellent attention to detail and a reputation for delivering work on time. What is on offer? Competitive salary Company pension scheme Opportunities for training and career development Supportive and friendly working environment Long-term career prospects within a growing business About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Audit Manager
Wesleyan
Audit manager Salary: Up to £75,000 based on skills and experience Contract Type: Permanent- 35 hours a week Location: Hybrid working (office based in Birmingham or Oswestry) - typically 2 days in the office per week Shape Brighter Futures with Wesleyan Established in 1841, Wesleyan help trusted professionals-GPs, hospital doctors, dentists, and teachers-secure their financial future. Today, we're proud to continue that mission with passion and purpose. If you're looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we'd love to hear from you. Find out more about who we are: About Wesleyan Make a Difference in Corporate Audit Corporate Audit provides an independent, objective risk assurance and internal audit service, reporting to the Board via the Audit Committee. The team takes a disciplined, risk-based approach to strengthening governance, risk management and internal controls, helping protect the Society's assets, reputation and long-term sustainability. Your Impact Here's how you'll make a difference: Lead and deliver risk-based internal audit reviews across strategy, governance, finance and customer operations. Build and influence senior stakeholder relationships, acting as a key point of contact between Corporate Audit and the business. Provide expert insight into risk management frameworks, helping improve control environments and operational effectiveness. Contribute to the development and delivery of the annual risk-based Audit Plan, supporting the Audit Committee and senior leadership. Lead, coach and develop audit team members, driving high performance and continuous improvement within the function. What You'll Bring You're a credible and commercially minded audit leader who thrives on influencing senior stakeholders and delivering high-quality assurance in a complex, regulated environment. Proven experience delivering audits across finance, customer operations or wider financial services environments. Strong knowledge of UK insurance regulations, internal audit standards and IFRS, with the ability to apply these in practice. Excellent stakeholder management skills, with the presence and confidence to challenge and influence at Executive and Board level. Strong analytical thinking, commercial acumen and a proactive approach to continuous improvement. Relevant professional qualification (e.g. ACA, ACCA, CIIA or equivalent). Experience within professional services or Big 4 and exposure to actuarial or insurance modelling environments (desirable). Benefits That Work for You We believe rewards should reflect the life you live. Here's what you can expect: Annual bonus to recognise your contribution. 28 days holiday (plus a culture day!) - rising to 30 days with service. Flexible hybrid working for better work-life balance. Company pension scheme - matched plus 2% (up to 10%). Free secure underground Birmingham city centre parking (subject to availability, weekend use included). Salary sacrifice schemes that help you provide the things that matter - to include PMI, Electric Vehicle Leasing and cashback on everyday essentials. Enhanced family leave and two volunteering days to give back to causes you care about. Discover the full range of benefits: Wesleyan Careers Rewards Why Wesleyan? We're building a culture where everyone belongs. Diversity isn't just a policy-it's part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. We're proud supporters of the ABI Making Flexible Work campaign, which means we're open to discussing flexible working, job shares, and part-time options. If you need reasonable adjustments during the recruitment process, just let us know-we're here to support you. What to Know Before Applying Right to Work: We're unable to provide VISA sponsorship, so you'll need the legal right to live and work in the UK. Advert Closing: We typically advertise for two weeks but may close early if we receive a high volume of applications-apply early to avoid disappointment. Regulatory Requirements: As a financial services organisation, we adopt the highest standards. This role is subject to regulatory checks, including criminal record and credit checks, and ongoing assessments under the SMCR Framework. Ready to Shape Your Future? Apply today and join us in creating brighter financial futures-for our customers, our members, and you.
Jul 01, 2026
Full time
Audit manager Salary: Up to £75,000 based on skills and experience Contract Type: Permanent- 35 hours a week Location: Hybrid working (office based in Birmingham or Oswestry) - typically 2 days in the office per week Shape Brighter Futures with Wesleyan Established in 1841, Wesleyan help trusted professionals-GPs, hospital doctors, dentists, and teachers-secure their financial future. Today, we're proud to continue that mission with passion and purpose. If you're looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we'd love to hear from you. Find out more about who we are: About Wesleyan Make a Difference in Corporate Audit Corporate Audit provides an independent, objective risk assurance and internal audit service, reporting to the Board via the Audit Committee. The team takes a disciplined, risk-based approach to strengthening governance, risk management and internal controls, helping protect the Society's assets, reputation and long-term sustainability. Your Impact Here's how you'll make a difference: Lead and deliver risk-based internal audit reviews across strategy, governance, finance and customer operations. Build and influence senior stakeholder relationships, acting as a key point of contact between Corporate Audit and the business. Provide expert insight into risk management frameworks, helping improve control environments and operational effectiveness. Contribute to the development and delivery of the annual risk-based Audit Plan, supporting the Audit Committee and senior leadership. Lead, coach and develop audit team members, driving high performance and continuous improvement within the function. What You'll Bring You're a credible and commercially minded audit leader who thrives on influencing senior stakeholders and delivering high-quality assurance in a complex, regulated environment. Proven experience delivering audits across finance, customer operations or wider financial services environments. Strong knowledge of UK insurance regulations, internal audit standards and IFRS, with the ability to apply these in practice. Excellent stakeholder management skills, with the presence and confidence to challenge and influence at Executive and Board level. Strong analytical thinking, commercial acumen and a proactive approach to continuous improvement. Relevant professional qualification (e.g. ACA, ACCA, CIIA or equivalent). Experience within professional services or Big 4 and exposure to actuarial or insurance modelling environments (desirable). Benefits That Work for You We believe rewards should reflect the life you live. Here's what you can expect: Annual bonus to recognise your contribution. 28 days holiday (plus a culture day!) - rising to 30 days with service. Flexible hybrid working for better work-life balance. Company pension scheme - matched plus 2% (up to 10%). Free secure underground Birmingham city centre parking (subject to availability, weekend use included). Salary sacrifice schemes that help you provide the things that matter - to include PMI, Electric Vehicle Leasing and cashback on everyday essentials. Enhanced family leave and two volunteering days to give back to causes you care about. Discover the full range of benefits: Wesleyan Careers Rewards Why Wesleyan? We're building a culture where everyone belongs. Diversity isn't just a policy-it's part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. We're proud supporters of the ABI Making Flexible Work campaign, which means we're open to discussing flexible working, job shares, and part-time options. If you need reasonable adjustments during the recruitment process, just let us know-we're here to support you. What to Know Before Applying Right to Work: We're unable to provide VISA sponsorship, so you'll need the legal right to live and work in the UK. Advert Closing: We typically advertise for two weeks but may close early if we receive a high volume of applications-apply early to avoid disappointment. Regulatory Requirements: As a financial services organisation, we adopt the highest standards. This role is subject to regulatory checks, including criminal record and credit checks, and ongoing assessments under the SMCR Framework. Ready to Shape Your Future? Apply today and join us in creating brighter financial futures-for our customers, our members, and you.
Wallace Hind Selection LTD
National Sales Manager
Wallace Hind Selection LTD
As our National Sales Manager, you will be leading a team of three Account Managers delivering c£15m of revenue. You'll be a coach, a mentor and client facing. Splitting your time between head office and client meetings, you'll be a commercially driven individual with a proven track record in the aerospace and defence sector. BASIC SALARY: £65,000 - £70,000 BENEFITS: Up to 10,000 - £15,000 Annual Bonus Car Allowance £6,500pa 25 Days Holiday Company quarterly incentive plan c£2,600 per annum 3 x Life Assurance, 5% Pension Contribution LOCATION: Office based 60% of the time (plus client meetings / WFH) - Milton Keynes COMMUTABLE LOCATIONS: Northampton, Bedford, Cambridge, Luton, Huntingdon, Leighton Buzzard, Stevenage, St Neots JOB DESCRIPTION: National Sales Manager - contract electronics This National Sales Manager role is a strategic leadership role where you will be the driving force behind key relationships with some of the most respected names in UK aerospace and defence sector - organisations where precision, process, and performance matter. KEY RESPONSIBILITIES: National Sales Manager - contract electronics As our National Sales Manager, you will: Lead, coach and inspire a team of 3 direct Account Managers, working closely with support teams to ensure client satisfaction. Oversee and develop major accounts worth c£15m, we are the partner of choice in key areas Work cross-functionally with engineering, operations, and quality to deliver world-class outcomes. Work closely with the Global Sales Director accurately reporting forecasts, budgets and performance. PERSON SPECIFICATION: National Sales Manager - contract electronics To be successful in your application, you'll be a people leader, someone who takes pride in developing others, consistently managing the fine balance between customer satisfaction, profit and what's right. The ideal candidate would have experience of the defence sector, electronics and sub-contracting. People Management (Sales, Operations and Production) Managing high value complex, demanding corporate clients with multi-million pound spends (£5m+) The Good to great methodology THE COMPANY: As an integrated partner to the major Aerospace / Defence players, we manufacturer key components for some of the most recognisable brands on the planet. With a global presence we pride ourselves on being a local business who values empathy best practice and world class service INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18503, Wallace Hind Selection
Jul 01, 2026
Full time
As our National Sales Manager, you will be leading a team of three Account Managers delivering c£15m of revenue. You'll be a coach, a mentor and client facing. Splitting your time between head office and client meetings, you'll be a commercially driven individual with a proven track record in the aerospace and defence sector. BASIC SALARY: £65,000 - £70,000 BENEFITS: Up to 10,000 - £15,000 Annual Bonus Car Allowance £6,500pa 25 Days Holiday Company quarterly incentive plan c£2,600 per annum 3 x Life Assurance, 5% Pension Contribution LOCATION: Office based 60% of the time (plus client meetings / WFH) - Milton Keynes COMMUTABLE LOCATIONS: Northampton, Bedford, Cambridge, Luton, Huntingdon, Leighton Buzzard, Stevenage, St Neots JOB DESCRIPTION: National Sales Manager - contract electronics This National Sales Manager role is a strategic leadership role where you will be the driving force behind key relationships with some of the most respected names in UK aerospace and defence sector - organisations where precision, process, and performance matter. KEY RESPONSIBILITIES: National Sales Manager - contract electronics As our National Sales Manager, you will: Lead, coach and inspire a team of 3 direct Account Managers, working closely with support teams to ensure client satisfaction. Oversee and develop major accounts worth c£15m, we are the partner of choice in key areas Work cross-functionally with engineering, operations, and quality to deliver world-class outcomes. Work closely with the Global Sales Director accurately reporting forecasts, budgets and performance. PERSON SPECIFICATION: National Sales Manager - contract electronics To be successful in your application, you'll be a people leader, someone who takes pride in developing others, consistently managing the fine balance between customer satisfaction, profit and what's right. The ideal candidate would have experience of the defence sector, electronics and sub-contracting. People Management (Sales, Operations and Production) Managing high value complex, demanding corporate clients with multi-million pound spends (£5m+) The Good to great methodology THE COMPANY: As an integrated partner to the major Aerospace / Defence players, we manufacturer key components for some of the most recognisable brands on the planet. With a global presence we pride ourselves on being a local business who values empathy best practice and world class service INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18503, Wallace Hind Selection
CORAM VOICE
Children's Rights Services Manager - West Midlands
CORAM VOICE Coventry, Warwickshire
Job Title: Children's Rights Services Manager Contract Type: Permanent Hours: Full Time - 35 hours per week Salary: £34,701 - £36,701 per annum Location: West Midlands (Home-based with regular travel across the region and occasional national travel) Are you passionate about championing children's rights and ensuring their voices influence decisions that affect their lives? Do you have the leadership skills and commitment to develop high-quality advocacy, independent visitor and children's rights services that empower children and young people to be heard, respected and involved in decision-making? We are seeking an experienced and motivated Children's Rights Services Manager to lead our advocacy and children's rights services across the West Midlands. This is an exciting opportunity to join a nationally recognised children's rights organisation and play a key role in ensuring children and young people receive high-quality, independent support that promotes their rights, wishes and feelings. You will lead a team of coordinators, advocates, independent visitor staff and volunteers, ensuring services are delivered in line with national standards, contractual requirements and best practice frameworks. You will also contribute to the development of innovative services that improve outcomes for children and young people across the region and nationally. If you are committed to empowering children and young people, promoting participation, and delivering excellent services that make a lasting difference, we would love to hear from you. About Coram Coram is committed to improving the lives of children and young people. We support children and young people from birth to independence, creating change that lasts a lifetime. Coram is the UK's oldest children's charity, founded by Thomas Coram in London in 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills, opportunities and support they need to thrive. About Coram Voice Coram Voice is a leading national children's rights organisation. We champion the rights of children and young people and ensure their voices are heard in decisions that matter to them. For over 50 years, we have worked alongside children in care, care leavers, children receiving social care support, and others who rely on the help of the state. Through advocacy, independent visitor services, participation and rights-based projects, we help children and young people understand and exercise their rights and influence the services they receive. Our vision is a society where every child and young person is treated with dignity and respect, free from inequality and discrimination, and where their views are at the heart of decision-making. About the Role We are pleased to offer an exciting opportunity to join Coram Voice as our new Children's Rights Services Manager for the West Midlands. In this pivotal leadership role, you will be responsible for the operational management of advocacy, independent visitor and other children's rights services delivered across the region. You will ensure that services are child-led, rights-based and delivered in accordance with the National Standards You will provide leadership and support to service delivery teams, oversee contract performance and compliance, manage service budgets, develop partnerships with local authorities and other stakeholders, and contribute to service innovation and growth. As Designated Safeguarding Person for the region, you will play a critical role in ensuring the safety and wellbeing of children and young people accessing our services. What You Will Receive Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days' annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. The recruitment process Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process. Returning Your Application We cannot accept CVs. When completing your application form, please address each point in the person specification and provide clear examples demonstrating how you meet the requirements of the role. Applications must be fully completed to be considered. Internal applicants should follow the internal recruitment process and contact HR for further information. Closing Date: Monday 20th July 2026 at Noon Interview Date: Wednesday 29th July General Information DBS Checks: All posts are subject to an enhanced Disclosure and Barring Service (DBS) check. Training: Successful candidates will complete our mandatory induction and training programme, including Advocacy in Action, Safeguarding, Equality, Diversity and Inclusion and GDPR . Conflict of Interest: The independence of our advocacy services is fundamental to our work. Applicants should declare any potential conflicts of interest during the recruitment process. Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
Jul 01, 2026
Full time
Job Title: Children's Rights Services Manager Contract Type: Permanent Hours: Full Time - 35 hours per week Salary: £34,701 - £36,701 per annum Location: West Midlands (Home-based with regular travel across the region and occasional national travel) Are you passionate about championing children's rights and ensuring their voices influence decisions that affect their lives? Do you have the leadership skills and commitment to develop high-quality advocacy, independent visitor and children's rights services that empower children and young people to be heard, respected and involved in decision-making? We are seeking an experienced and motivated Children's Rights Services Manager to lead our advocacy and children's rights services across the West Midlands. This is an exciting opportunity to join a nationally recognised children's rights organisation and play a key role in ensuring children and young people receive high-quality, independent support that promotes their rights, wishes and feelings. You will lead a team of coordinators, advocates, independent visitor staff and volunteers, ensuring services are delivered in line with national standards, contractual requirements and best practice frameworks. You will also contribute to the development of innovative services that improve outcomes for children and young people across the region and nationally. If you are committed to empowering children and young people, promoting participation, and delivering excellent services that make a lasting difference, we would love to hear from you. About Coram Coram is committed to improving the lives of children and young people. We support children and young people from birth to independence, creating change that lasts a lifetime. Coram is the UK's oldest children's charity, founded by Thomas Coram in London in 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills, opportunities and support they need to thrive. About Coram Voice Coram Voice is a leading national children's rights organisation. We champion the rights of children and young people and ensure their voices are heard in decisions that matter to them. For over 50 years, we have worked alongside children in care, care leavers, children receiving social care support, and others who rely on the help of the state. Through advocacy, independent visitor services, participation and rights-based projects, we help children and young people understand and exercise their rights and influence the services they receive. Our vision is a society where every child and young person is treated with dignity and respect, free from inequality and discrimination, and where their views are at the heart of decision-making. About the Role We are pleased to offer an exciting opportunity to join Coram Voice as our new Children's Rights Services Manager for the West Midlands. In this pivotal leadership role, you will be responsible for the operational management of advocacy, independent visitor and other children's rights services delivered across the region. You will ensure that services are child-led, rights-based and delivered in accordance with the National Standards You will provide leadership and support to service delivery teams, oversee contract performance and compliance, manage service budgets, develop partnerships with local authorities and other stakeholders, and contribute to service innovation and growth. As Designated Safeguarding Person for the region, you will play a critical role in ensuring the safety and wellbeing of children and young people accessing our services. What You Will Receive Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days' annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. The recruitment process Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process. Returning Your Application We cannot accept CVs. When completing your application form, please address each point in the person specification and provide clear examples demonstrating how you meet the requirements of the role. Applications must be fully completed to be considered. Internal applicants should follow the internal recruitment process and contact HR for further information. Closing Date: Monday 20th July 2026 at Noon Interview Date: Wednesday 29th July General Information DBS Checks: All posts are subject to an enhanced Disclosure and Barring Service (DBS) check. Training: Successful candidates will complete our mandatory induction and training programme, including Advocacy in Action, Safeguarding, Equality, Diversity and Inclusion and GDPR . Conflict of Interest: The independence of our advocacy services is fundamental to our work. Applicants should declare any potential conflicts of interest during the recruitment process. Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
The Woodland Trust
Service Delivery Manager
The Woodland Trust
The Woodland Trust is looking for a Service Delivery Manager to help us deliver strategic and operational plans. The Role: • Manage and deliver a successful call centre/back office operational process. • Lead a successful team, supporting and training where required. • Interpret the support services strategy and vision and apply to operational planning to achieve departmental and campaign KPI's. • Monitor and embed best practice across the team. • Review real time service performance and assign personnel to ensure financial goals, SLA's and quality metrics are achieved. • Recommend and implement system and procedure developments and improvements. • This role will require attendance at our head office in Grantham, Lincolnshire four out of five days per week. The Candidate: • Experience managing a successful call centre working at a senior leadership level. • Strong communication skills with the ability to build successful stakeholder relationships. • Experience shaping and implementing organisation strategy. • Knowledge of Microsoft suite, telephony, reporting and fulfilment solutions. • Experience in project management with the ability to coordinate multiple workstreams. • Strong problem solving skills with the ability to prioritise tasks as needed. • Knowledge of PCI:DSS, Gift Aid, Direct Debit, FRSB and data privacy. Benefits and Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: • Enhanced Employer Pension • Life Assurance • Flexible & Hybrid Working Options • Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata'd for part-time) • Buy and Sell Holiday Scheme • Enhanced Parental Pay • Employee Assistance Programme About Us: The Woodland Trust is the UK's largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Our Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates' personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. Interviews will take place via Microsoft Teams on 30th July 2026.
Jul 01, 2026
Full time
The Woodland Trust is looking for a Service Delivery Manager to help us deliver strategic and operational plans. The Role: • Manage and deliver a successful call centre/back office operational process. • Lead a successful team, supporting and training where required. • Interpret the support services strategy and vision and apply to operational planning to achieve departmental and campaign KPI's. • Monitor and embed best practice across the team. • Review real time service performance and assign personnel to ensure financial goals, SLA's and quality metrics are achieved. • Recommend and implement system and procedure developments and improvements. • This role will require attendance at our head office in Grantham, Lincolnshire four out of five days per week. The Candidate: • Experience managing a successful call centre working at a senior leadership level. • Strong communication skills with the ability to build successful stakeholder relationships. • Experience shaping and implementing organisation strategy. • Knowledge of Microsoft suite, telephony, reporting and fulfilment solutions. • Experience in project management with the ability to coordinate multiple workstreams. • Strong problem solving skills with the ability to prioritise tasks as needed. • Knowledge of PCI:DSS, Gift Aid, Direct Debit, FRSB and data privacy. Benefits and Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: • Enhanced Employer Pension • Life Assurance • Flexible & Hybrid Working Options • Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata'd for part-time) • Buy and Sell Holiday Scheme • Enhanced Parental Pay • Employee Assistance Programme About Us: The Woodland Trust is the UK's largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Our Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates' personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. Interviews will take place via Microsoft Teams on 30th July 2026.
Working Well Trust
IAG Worker
Working Well Trust
About Working Well Trust Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work. This is a full-time, permanent role working 35 hours per week. What you'll be doing If you were working with us, you would be: Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals Working collaboratively with clients to identify their individual needs and the level of support required Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective Enabling access to wider opportunities such as training, education, volunteering and other development pathways Making appropriate referrals to external services and partner organisations to ensure holistic support for clients This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes. What we offer 30 days annual leave plus public holidays (FTE) Flexible, paid Wellbeing Hour every fortnight (FTE) 35 hours working week 6% employer pension contribution 1 day per week working from home subject to completion of Homeworking Checklist Supportive environment within a small, dedicated team Meaningful, rewarding work supporting people into employment Paid carers' leave available Working Well Trust is an equal opportunities employer and Confident about Disabilities. What's next Before you apply, please note the following: We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. Start your application today and take the next step in a rewarding career. Please note that this is a re-advertised vacancy. Previous applicants who have already been assessed through the interview process for this role will not be reconsidered at this stage.
Jul 01, 2026
Full time
About Working Well Trust Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work. This is a full-time, permanent role working 35 hours per week. What you'll be doing If you were working with us, you would be: Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals Working collaboratively with clients to identify their individual needs and the level of support required Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective Enabling access to wider opportunities such as training, education, volunteering and other development pathways Making appropriate referrals to external services and partner organisations to ensure holistic support for clients This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes. What we offer 30 days annual leave plus public holidays (FTE) Flexible, paid Wellbeing Hour every fortnight (FTE) 35 hours working week 6% employer pension contribution 1 day per week working from home subject to completion of Homeworking Checklist Supportive environment within a small, dedicated team Meaningful, rewarding work supporting people into employment Paid carers' leave available Working Well Trust is an equal opportunities employer and Confident about Disabilities. What's next Before you apply, please note the following: We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. Start your application today and take the next step in a rewarding career. Please note that this is a re-advertised vacancy. Previous applicants who have already been assessed through the interview process for this role will not be reconsidered at this stage.
First Choice Staff
Pricing Team Leader / Manager
First Choice Staff Staines, Middlesex
Role Overview The Freight Pricing Executive is responsible for preparing competitive, accurate, and profitable freight quotations across air, ocean, and road freight services. The role supports business growth by managing carrier rates, developing pricing solutions, and ensuring commercial profitability while delivering excellent service to internal and external customers click apply for full job details
Jul 01, 2026
Full time
Role Overview The Freight Pricing Executive is responsible for preparing competitive, accurate, and profitable freight quotations across air, ocean, and road freight services. The role supports business growth by managing carrier rates, developing pricing solutions, and ensuring commercial profitability while delivering excellent service to internal and external customers click apply for full job details
Coburg Banks Limited
Business Development Representative
Coburg Banks Limited Bracknell, Berkshire
Business Development Representative 25,000- 30,000 Basic + Uncapped Commission ( 35,000- 45,000 OTE) Office-Based Bracknell Area Are you a confident communicator who enjoys speaking with people, opening doors, and creating new business opportunities? We are recruiting for a growing technology-led organisation seeking a proactive Business Development Representative to join their sales team. This is an excellent opportunity for someone with telesales, appointment-setting, lead generation, or business development experience who enjoys engaging with senior decision-makers and building relationships. The Role Your primary focus will be identifying and engaging prospective clients, introducing the company's services, and securing appointments for the senior sales team. Key responsibilities include: Proactively researching and identifying target organisations Making outbound calls to key decision-makers within prospective client accounts Sending tailored follow-up emails and LinkedIn messages Building relationships and generating interest in the company's services Qualifying opportunities and booking appointments for Business Development Managers Managing and updating prospect information within the CRM system Working closely with the wider sales team to support business growth Achieving and exceeding activity and appointment-setting targets About You We're looking for someone who is: Comfortable spending a large part of their day on the phone Confident writing professional and engaging emails Experienced in telesales, appointment setting, lead generation, internal sales, or business development Resilient, self-motivated, and target-driven Organised with excellent attention to detail Comfortable using CRM systems, LinkedIn, and Microsoft Office Eager to develop a long-term career in sales It is likely you will have worked in Telesales, internal sales, Telemarketing or as a Business Development Executive in the past What's on Offer? Competitive basic salary Uncapped commission structure Clear career progression opportunities Supportive and collaborative team environment Full product and sales training Opportunity to work with a growing and ambitious business If you enjoy opening conversations, building relationships, and creating opportunities through phone and email outreach, we'd love to hear from you. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Jul 01, 2026
Full time
Business Development Representative 25,000- 30,000 Basic + Uncapped Commission ( 35,000- 45,000 OTE) Office-Based Bracknell Area Are you a confident communicator who enjoys speaking with people, opening doors, and creating new business opportunities? We are recruiting for a growing technology-led organisation seeking a proactive Business Development Representative to join their sales team. This is an excellent opportunity for someone with telesales, appointment-setting, lead generation, or business development experience who enjoys engaging with senior decision-makers and building relationships. The Role Your primary focus will be identifying and engaging prospective clients, introducing the company's services, and securing appointments for the senior sales team. Key responsibilities include: Proactively researching and identifying target organisations Making outbound calls to key decision-makers within prospective client accounts Sending tailored follow-up emails and LinkedIn messages Building relationships and generating interest in the company's services Qualifying opportunities and booking appointments for Business Development Managers Managing and updating prospect information within the CRM system Working closely with the wider sales team to support business growth Achieving and exceeding activity and appointment-setting targets About You We're looking for someone who is: Comfortable spending a large part of their day on the phone Confident writing professional and engaging emails Experienced in telesales, appointment setting, lead generation, internal sales, or business development Resilient, self-motivated, and target-driven Organised with excellent attention to detail Comfortable using CRM systems, LinkedIn, and Microsoft Office Eager to develop a long-term career in sales It is likely you will have worked in Telesales, internal sales, Telemarketing or as a Business Development Executive in the past What's on Offer? Competitive basic salary Uncapped commission structure Clear career progression opportunities Supportive and collaborative team environment Full product and sales training Opportunity to work with a growing and ambitious business If you enjoy opening conversations, building relationships, and creating opportunities through phone and email outreach, we'd love to hear from you. INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Additional Resources
Care Manager - Domiciliary
Additional Resources City, Manchester
An opportunity has arisen for a Care Manager to join a well-established home care provider offering personalised support to adults in their own homes. As a Care Manager, you will oversee care delivery, manage staff, and ensure compliance with regulatory and quality standards. This full-time, permanent role offers benefits, a salary of £40,000 which can be increased for right candidate. Deputy Managers with strong relevant experience will also be considered. You will be responsible for: Managing daily operations to ensure consistent, high-quality care provision Leading recruitment, onboarding, and ongoing development of care staff Supporting and guiding care teams to meet individual client needs Ensuring adherence to CQC standards and local authority requirements Building effective relationships with clients, families, and external partners Reviewing care plans and risk assessments, implementing improvements where required Driving quality assurance initiatives and maintaining service excellence What we are looking for: Previously worked as a Care Manager, Home Manager, Domiciliary Care Manager, Adult Care Manager, Homecare Manager, Deputy Manager, Deputy Care Manager, Deputy Home Manager or in a similar role. Prior experience of at least 2 years as a Manager within adult domiciliary care Level 5 Diploma in Leadership for Health and Social Care (or working towards), or equivalent Solid knowledge of CQC regulations and the Health and Social Care Act 2008 Understanding of safeguarding, mental capacity, DoLS, and medication practices Practical understanding of person-centred care delivery Full UK driving licence What s on offer: Competitive salary Travel support or subsidies Free on-site parking Gym membership Retail discounts If you are looking to take the next step in your care management career, this is a fantastic opportunity to join a progressive organisation making a real difference. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 01, 2026
Full time
An opportunity has arisen for a Care Manager to join a well-established home care provider offering personalised support to adults in their own homes. As a Care Manager, you will oversee care delivery, manage staff, and ensure compliance with regulatory and quality standards. This full-time, permanent role offers benefits, a salary of £40,000 which can be increased for right candidate. Deputy Managers with strong relevant experience will also be considered. You will be responsible for: Managing daily operations to ensure consistent, high-quality care provision Leading recruitment, onboarding, and ongoing development of care staff Supporting and guiding care teams to meet individual client needs Ensuring adherence to CQC standards and local authority requirements Building effective relationships with clients, families, and external partners Reviewing care plans and risk assessments, implementing improvements where required Driving quality assurance initiatives and maintaining service excellence What we are looking for: Previously worked as a Care Manager, Home Manager, Domiciliary Care Manager, Adult Care Manager, Homecare Manager, Deputy Manager, Deputy Care Manager, Deputy Home Manager or in a similar role. Prior experience of at least 2 years as a Manager within adult domiciliary care Level 5 Diploma in Leadership for Health and Social Care (or working towards), or equivalent Solid knowledge of CQC regulations and the Health and Social Care Act 2008 Understanding of safeguarding, mental capacity, DoLS, and medication practices Practical understanding of person-centred care delivery Full UK driving licence What s on offer: Competitive salary Travel support or subsidies Free on-site parking Gym membership Retail discounts If you are looking to take the next step in your care management career, this is a fantastic opportunity to join a progressive organisation making a real difference. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
LJ Recruitment
Head Housekeeper
LJ Recruitment Portsmouth, Hampshire
Head Housekeeper - Portsmouth (12 Month Fixed-Term Contract) 32,000 per annum Delivering Exceptional Housekeeping Standards A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Portsmouth on a 12 Month Fixed-Term Contract . The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards. This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment. Role Overview The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets. Key Responsibilities Lead, manage, and inspire the housekeeping team to meet high service standards. Build and maintain strong working relationships with hotel management and staff. Conduct regular room and floor inspections to ensure consistent quality. Monitor site budgets and contribute to cost efficiency. Report weekly performance updates to the Operations Manager. Oversee recruitment, training, and development of the on-site team. Ensure team members are trained, productive, and supported through coaching and mentoring. Maintain full compliance with health, safety, and company policies. Promote professionalism, reliability, and a positive team culture. Candidate Profile Proven experience as a Head Housekeeper or similar supervisory role in hospitality. Strong leadership skills with a track record of developing and motivating teams. Excellent communication abilities, both written and verbal. Confident using IT systems for scheduling, reporting, and team management. Skilled in delivering training and maintaining health and safety standards. Flexible, proactive, and approachable, with a professional attitude and a sense of humour. Salary & Benefits 32,000 per annum. 12 Month Fixed-Term Contract. Private medical insurance, including cover for pre-existing conditions. Early wage access available. 5.6 weeks' holiday (pro rata based on hours worked). Comprehensive training and ongoing development. Career progression opportunities. Discounts with major retailers. Access to confidential mental health and wellbeing support. Workplace pension scheme (eligibility applies). Life insurance after qualifying period. Apply Now This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role on a 12 Month Fixed-Term Contract and drive standards at a well-established hospitality site in Portsmouth . Applicants should be passionate about service quality, team success, and operational excellence.
Jul 01, 2026
Full time
Head Housekeeper - Portsmouth (12 Month Fixed-Term Contract) 32,000 per annum Delivering Exceptional Housekeeping Standards A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Portsmouth on a 12 Month Fixed-Term Contract . The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards. This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment. Role Overview The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets. Key Responsibilities Lead, manage, and inspire the housekeeping team to meet high service standards. Build and maintain strong working relationships with hotel management and staff. Conduct regular room and floor inspections to ensure consistent quality. Monitor site budgets and contribute to cost efficiency. Report weekly performance updates to the Operations Manager. Oversee recruitment, training, and development of the on-site team. Ensure team members are trained, productive, and supported through coaching and mentoring. Maintain full compliance with health, safety, and company policies. Promote professionalism, reliability, and a positive team culture. Candidate Profile Proven experience as a Head Housekeeper or similar supervisory role in hospitality. Strong leadership skills with a track record of developing and motivating teams. Excellent communication abilities, both written and verbal. Confident using IT systems for scheduling, reporting, and team management. Skilled in delivering training and maintaining health and safety standards. Flexible, proactive, and approachable, with a professional attitude and a sense of humour. Salary & Benefits 32,000 per annum. 12 Month Fixed-Term Contract. Private medical insurance, including cover for pre-existing conditions. Early wage access available. 5.6 weeks' holiday (pro rata based on hours worked). Comprehensive training and ongoing development. Career progression opportunities. Discounts with major retailers. Access to confidential mental health and wellbeing support. Workplace pension scheme (eligibility applies). Life insurance after qualifying period. Apply Now This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role on a 12 Month Fixed-Term Contract and drive standards at a well-established hospitality site in Portsmouth . Applicants should be passionate about service quality, team success, and operational excellence.
Amey Ltd
Assurance Manager
Amey Ltd Harpurhey, Manchester
We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Jul 01, 2026
Full time
We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Invictus Group
Workplace Coordinator
Invictus Group City, Birmingham
Workplace Coordinator - Birmingham - Temporary (Immediate Start) Location: Brimingham Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Brimingham on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
Jul 01, 2026
Contractor
Workplace Coordinator - Birmingham - Temporary (Immediate Start) Location: Brimingham Hourly Pay Rate: 17.50 Per Hour Hours Of Work: Mon - Fri 8am - 5pm A leading FM company is seeking a professional and highly organised Workplace Coordinator to support the smooth day-to-day running of a corporate site in Brimingham on a 3-4 Months Contract. This is a front-facing role focused on workplace experience, facilities coordination, client support, and operational administration. Key Responsibilities: Act as the main point of contact for workplace and facilities-related queries i.e.managing the FOH reception desk Coordinate meeting rooms, desk bookings, visitor management, and hospitality requests Support the Facilities Manager with daily operations and site compliance Raise and track reactive maintenance jobs through CAFM systems Liaise with contractors, cleaners, security, and building management teams Ensure office areas are maintained to a high standard at all times Manage office supplies, stationery, and workplace services Assist with health & safety checks, audits, and compliance records Deliver excellent customer service to staff, clients, and visitors Key Requirements: Previous experience in workplace coordination, facilities, front-of-house, or office management Strong administrative and organisational skills Excellent communication and customer service abilities Experience using Microsoft Office and FM/Helpdesk systems Professional presentation and ability to work in a corporate environment Able to manage multiple tasks and work independently If this role is of any interest then please do apply for the role below.
CBRE Enterprise EMEA
HSE EMEA Lead
CBRE Enterprise EMEA
About the Role: As a CBRE Health, Safety and Environment Lead, you will be responsible for the oversight of the department responsible for creating and implementing health, safety, and environmental programs across EMEA for a global technology client. This job is part of the Environment Health and Safety function. They are responsible for organizational programs and procedures to safeguard employees and surrounding communities. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Approve all playbook, and procedure changes. Ensure Health, Safety, and Environmental initiatives drive program consistency and efficiency. Review operational and safety risks. Execute all strategic risk management strategies to avoid potential incidents. Point of contact for government agencies, professional health, safety, and environmental organizations, community advisory boards, company health, safety, and environmental officers, and all internal safety efforts. Provide information to senior management about health, safety, and environmental issues, compliance, trends, performance, and concerns. Ensure all regulatory compliance needs are being met across all accounts. Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline. What You'll Need: Bachelor's Degree preferred. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage, and achieve targets with a direct impact on multiple departments results within a function. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jul 01, 2026
Full time
About the Role: As a CBRE Health, Safety and Environment Lead, you will be responsible for the oversight of the department responsible for creating and implementing health, safety, and environmental programs across EMEA for a global technology client. This job is part of the Environment Health and Safety function. They are responsible for organizational programs and procedures to safeguard employees and surrounding communities. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Approve all playbook, and procedure changes. Ensure Health, Safety, and Environmental initiatives drive program consistency and efficiency. Review operational and safety risks. Execute all strategic risk management strategies to avoid potential incidents. Point of contact for government agencies, professional health, safety, and environmental organizations, community advisory boards, company health, safety, and environmental officers, and all internal safety efforts. Provide information to senior management about health, safety, and environmental issues, compliance, trends, performance, and concerns. Ensure all regulatory compliance needs are being met across all accounts. Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline. What You'll Need: Bachelor's Degree preferred. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage, and achieve targets with a direct impact on multiple departments results within a function. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

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