33 jobs found

Telecoms Commissioning Engineer - Contract - Glasgow (Onsite) Evolve IT is supporting a major telecommunications programme and is looking for experienced Telecoms Commissioning Engineers to join a large-scale network deployment across Scotland. This is a hands-on technical role responsible for the commissioning, integration and support of critical telecoms infrastructure within a complex utilities environment. You'll work alongside Project Engineers and Field Engineers to deliver network implementations, produce configuration scripts and support technical project delivery from build through to deployment. Key Responsibilities Commission and integrate telecoms and network infrastructure Produce configuration scripts across multiple network technologies Support implementation, testing and network changes Review implementation plans and network designs Monitor network performance during planned changes Produce technical documentation and commissioning records Support project delivery and technical issue resolution Technical Experience We're keen to speak with engineers who have experience across several of the following: Cisco IOS Routing & Switching LAN, WAN & MPLS Cisco 2800, 2900, 3800, 3900 & ASR900 Routers Cisco Catalyst 2520 & 4010 Switches SDH/PDH XTran Fibre, Copper, Radio & Leased Line Networks Network Configuration & Commissioning Network Topology & Circuit Design CCNA or CCDA certification is essential, with CCNP or CCDP highly desirable. Contract Details 6 Month Contract Immediate Start Onsite - Glasgow (5 days per week) BPSS Clearance Required Full UK Driving Licence Essential If you're an experienced Telecoms Commissioning Engineer looking for your next contract opportunity, we'd love to hear from you. Apply today with your latest CV for a confidential discussion.

NMS Recruit is recruiting an experienced Residential Fibre Installation Engineer on behalf of our client, a well-established and rapidly growing telecommunications infrastructure specialist trusted to deliver major network build projects across the UK.As a key partner to leading telecoms providers, they offer a full turnkey service, from initial survey and design through to construction, testing, and project delivery. With a strong pipeline of work and an excellent industry reputation, this is an exciting opportunity to join a business at the forefront of the UK's fibre and digital infrastructure rollout.Job PurposeThe Residential Fibre Installation Engineer is responsible for the installation, testing, commissioning, maintenance, and repair of fibre broadband services within residential customer properties across the North West. The role involves delivering high-quality customer service while ensuring all installations meet company, industry, and health and safety standards.Key ResponsibilitiesInstallation Duties• Install Fibre-to-the-Premises (FTTP) and associated broadband equipment in residential properties. • Route and secure internal and external fibre cabling in accordance with company standards. • Install and configure Optical Network Terminals (ONTs), routers, and customer equipment. • Complete fibre splicing, termination, and connections where required. • Conduct service activation and commissioning activities. Testing & Fault Resolution• Perform optical testing using approved test equipment (e.g., Optical Power Meters, OTDRs). • Diagnose and resolve fibre network faults and customer connectivity issues. • Verify signal quality and service performance following installation. • Escalate network issues to relevant support teams when necessary. Customer Service• Explain equipment operation and broadband services to customers. • Maintain a professional and courteous approach at all times. • Manage customer expectations regarding installation times and service delivery. • Obtain customer sign-off upon successful completion of work. Health, Safety & Compliance• Adhere to all company health and safety procedures. • Conduct site risk assessments before commencing work. • Use ladders, power tools, and specialist equipment safely. • Ensure all work complies with industry standards and regulatory requirements. • Maintain company vehicles, tools, and equipment in safe working order. Documentation & Reporting• Complete installation records and job reports accurately. • Update work management systems using mobile devices or tablets. • Record test results and installation photographs as required. • Report defects, incidents, and safety concerns promptly. Essential Skills & ExperienceTechnical Skills• Previous experience as a Residential Fibre Installation Engineer • Knowledge of fibre optic cabling principles and installation methods. • Ability to use fibre testing equipment. • Experience configuring broadband routers and customer networking equipment. • Strong understanding of telecommunications infrastructure and connectivity. General Skills• Strong problem-solving and fault-finding abilities. • Excellent customer service and communication skills. • Ability to work independently and manage workload effectively. • Good organisational and time-management skills. • Basic IT literacy and ability to use mobile work management systems. Essential Qualifications• Full UK Driving Licence. • NRSWA • Telecommunication qualifications• DBS Benefits • Up to £34,000 DOE• Company Van• Fuel Card• Pension• 25 days holiday plus bank holidays• Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

We have an exciting job opportunity for Network Circuit Designer role at Glasgow, UK - Contract Role: Network Circuit Designer Duration: Contract Location: Glasgow, UK Key Responsibilities: EAD circuit design: Design Ethernet Access Direct/leased-line/carrier Ethernet access circuits for SPEN substation locations. Access feasibility: Review whether proposed circuits are technically feasible based on site type, BT/Openreach survey outputs, routing, access node/cabinet location and local constraints. BT/Openreach coordination Interpret BT/Openreach survey notes, site classifications, delivery assumptions and circuit provisioning constraints. EMI/EMC assessment : Identify design implications arising from electromagnetic interference and EMC requirements in substation environments. EPR risk awareness : Consider Earth Potential Rise implications and ensure high-risk sites are appropriately flagged for specialist assessment or design treatment. Fibre/copper assessment: Assess whether copper-based access is suitable or whether fibre-only/alternative access should be considered due to site conditions. Cabinet integration: Review cabinet and rack requirements, including 45U EMC cabinets, ventilation, extractor fans, air filters, EMC inlet filters, gland plates, cable entry and site-specific colour/specification requirements. Design documentation: Produce practical HLD/LLD/implementation design packs suitable for engineering, installation, commissioning and operational handover. PT task mapping: Review SPEN PT task sheets and translate task-level requirements into circuit, cabinet, material and implementation design requirements. Supplier support : Engage with cabinet suppliers and telecoms suppliers to confirm that manufactured solutions meet SPEN/Vodafone technical requirements. Delivery risk management : Identify design gaps, site-readiness issues, ordering risks and installation blockers early. AILS/handover readiness : Ensure designs include the information required for Acceptance Into Live Support, including as-built details, circuit references, inventory records and support notes. Stakeholder engagement: Work closely with Vodafone design authority, delivery managers, SPEN stakeholders, field engineers, commissioning engineers and suppliers. Required Skills and Experience Hands-on experience designing BT/Openreach EAD, Ethernet access, leased line or carrier Ethernet circuits Strong understanding of BT/Openreach delivery life cycle, including survey, order validation, civils, provisioning, wayleaves and site readiness Experience producing telecoms access design packs, HLDs, LLDs, implementation diagrams or as-built documentation Ability to interpret site surveys, task sheets, supplier notes and technical constraints Experience working with fibre access design and circuit routing Understanding of copper access limitations in electrically sensitive or high-voltage environments Awareness of electromagnetic interference, EMC requirements and their impact on telecoms design Awareness of Earth Potential Rise and why it affects telecoms delivery into substations Experience supporting telecoms delivery into substations, utilities, rail, power, industrial or other controlled environments Knowledge of telecoms cabinet/rack requirements, including EMC cabinets, gland plates, filters, ventilation and cable entry Experience coordinating with BT/Openreach, field engineers, commissioning teams and equipment suppliers Strong documentation discipline and ability to produce clear implementation-ready design outputs Technical Knowledge Required The candidate should understand or be able to work confidently with: EAD/Ethernet access : EAD circuit topology, NTE, access handoff, demarcation, access routing and carrier Ethernet delivery. BT/Openreach process : Survey outputs, order validation, route feasibility, access constraints, civils dependencies and delivery risk points. Substation environments : Access restrictions, safety constraints, electrical interference, cabinet requirements and site-specific engineering controls. EMI/EMC : How electromagnetic interference affects cable routing, copper usage, shielding, filtering and cabinet specification. EPR: Why Earth Potential Rise creates risk and when specialist assessment or design escalation is required. Fibre vs copper: Practical design implications of copper-based versus fibre-based delivery in high-voltage/EMI-sensitive locations. Cabinet design : EMC rack/cabinet standards, 45U cabinet considerations, fan/extractor requirements, air filters, EMC inlet filters, gland plates and cable entry. Design documentation : HLD, LLD, implementation pack, as-built pack, BoM, circuit inventory and AILS handover information. Deliverables Expected Site-level EAD circuit design : Design for each assigned SPEN site or task. Circuit feasibility assessment: Confirmation of whether proposed access design is viable, with risks and assumptions clearly captured. HLD/LLD pack : Practical design documentation for delivery and implementation teams. Cabinet/rack requirement validation : Confirmation that cabinet design meets required EMC, ventilation, cable entry and site requirements. BoM/task mapping : Mapping of SPEN PT task requirements to materials, circuit components and implementation activities. Risk and issue log : Early identification of EMI, EPR, copper/fibre, survey, site-readiness, supplier or installation risks. As-built/handover inputs : Circuit references, diagrams, inventory updates and support notes for AILS.

SPEN Field Engineer Location: Glasgow, Edinburgh, Ayrshire, Paisley, Renfrewshire, Greenock, Dumfries, Scottish Borders Rate: £200 £225 per day (Outside IR35) Contract: 6 Months (with potential to extend) Start: Immediate Clearance: BPSS (or ability to obtain) TechNest are partnering with one of Scotland's biggest providers of SPEN Engineers and currently looking for 6 experienced Telecom Field Engineers to support a major Scottish Power telecommunications programme across Scotland. This is a different opportunity to most, for you to join a high-profile project delivering and maintaining critical telecommunications infrastructure within the utilities sector. You'll be responsible for installing, commissioning, maintaining and supporting telecoms and IP networking equipment while working alongside experienced project engineers to deliver high-quality solutions. Key Responsibilities Installation and commissioning of telecoms and IP networking equipment. 1st line fault finding, maintenance and support. Carry out routine maintenance and assurance activities. Complete site surveys, testing and risk assessments. Produce project documentation and handover packs. Support project delivery while ensuring Health & Safety and quality standards are met. Participate in out-of-hours support when required. Essential Skills & Experience Previous experience as a Telecoms Field Engineer. Installation and commissioning of telecoms infrastructure. Strong IP networking knowledge (LAN, WAN & MPLS). Experience with Cisco and/or Alcatel networking equipment. Experience with PDH, SDH, Microwave Radio or Fibre Networks. Telecoms cabling, termination and testing experience. Excellent fault-finding and troubleshooting skills. Full UK Driving Licence. Desirable Scottish Power Authorisations. National Grid Authorisation. IOSH. EUSR. Emergency First Aid at Work. NRSWA. Experience working in HV Substations (11kV 400kV). What's on Offer? £200-£225 per day (Outside IR35). Immediate start. 6-month contract with extension potential. Work on critical national infrastructure projects. Join an experienced and supportive engineering team. Please note that expenses (travel, accommodation etc.) are not included in this opportunity. Apply today if you're an experienced Telecoms Field Engineer looking for your next contract opportunity. Interviews are taking place immediately.

Customer Support Advisor / Contact Centre Customer Service Agent A great opportunity for a Customer Support Advisor / Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent customer service and troubleshooting support. If you've also worked in the following roles, we'd also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £26,228 per annum + Benefits LOCATION: Altrincham, Greater Manchester, North West England (100% Office Based Monday to Friday) JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours Rota Based (Core Working Hours: Monday to Friday 8am-8pm, Every Other Weekend Saturday 10am-5pm, Sunday 10am-3pm JOB OVERVIEW We have a fantastic new job opportunity for a Customer Support Advisor / Contact Centre Customer Service Agent, joining a growing team where you will support customers with queries and provide first-class service. As a Customer Support Advisor / Contact Centre Customer Service Agent you will handle technical broadband enquiries, manage onboarding tasks and resolve issues through diagnostics, fault finding and troubleshooting. In your role as a Customer Support Advisor / Contact Centre Customer Service Agent you will contribute to a positive customer experience by managing cases, coordinating equipment requests and ensuring service issues are resolved quickly and efficiently. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Support Advisor / Contact Centre Customer Service Agent include: Responding to Enquiries : handling customer queries via phone, email and ticketing systems Technical Troubleshooting: diagnosing and resolving broadband faults, adopting a first-call resolution approach Managing Billing Queries: processing service credits, adjustments and payable charges Coordinating Equipment: arranging replacement routers or other devices and dispatching orders Case Managing Issues: owning complex cases and keeping customers updated Engineer Liaison: responding to engineer requests, troubleshooting and escalating errors Communications: sending SMS maintenance alerts and service updates CANDIDATE REQUIREMENTS A friendly, articulate communicator able to build rapport and demonstrate empathy Experience in a customer support or contact centre / call centre environment Telecoms experience is essential Experience with technical troubleshooting or an interest in technology GCSEs (or equivalent) in English and Maths Comfortable working in a phone-based environment on a rota including weekends and Bank Holidays BENEFITS Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14865 Full-Time, Permanent Telecoms Call Centre Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ