3 jobs found

Telesales & Customer Service OperatorReports to: Office ManagerDepot: LWC North EastOverviewTo complete a daily Out Bound Diary, building relationships with customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc., contacting potential customers, order processing and arranging deliveries.Main Duties• To ensure high standards of customer services, taking and inputting orders efficiently and accurately.• Have the ability to convert incoming calls to Planned Out-Bound calls.• To have a clear and personable telephone manner.• Take ownership of solving customer issues through pro-active customer service.• To promote the sale of LWC Drinks own brand products.• To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs.• Building relationships with weekly telesales customers, being a regular point of contact.• To promote from our promotional brochure and up sell specific drives.• Understanding the need to target specific customers with products that are relevant to them.• Be responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc.• Plan calls and target GAPs in supply using relevant systems.Knowledge and Experience:• Excellent Customer Service Skills.• Use of Microsoft Excel for spreadsheets and records.• Ability to use the trinity system.• Good teamwork skills.• Good communication and relationship building skills.• Good product knowledge.Additional Information:• Working hours are Monday to Friday, 9:00 AM to 5:00 PM, with a weekend rota in place requiring availability on Saturdays and Sundays from 8:00 AM to 4:00 PM.LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,300 people, at 16 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.

Internal Commercial Sales Executive / Manager / Birmingham, Office Based / £25,000 - 35,000 D.O.E. + Uncapped Commission O.T.E. Circa £35,000 - £45,000 Per Annum Not Just Another Sales Job. Build Your Territory. Grow Your Career. Be Rewarded for Success. Most sales roles promise progression. Most promise rewards. Most promise opportunity. At Pathos Foods, we're actually delivering it. We're a fast-growing importer and distributor of premium Mediterranean and continental food products, supplying customers across the UK foodservice, hospitality and wholesale sectors. As our business continues to expand, we're looking for ambitious sales professionals who want more than just a job title and a yearly bonus review. If you're motivated by winning new business, building lasting customer relationships and seeing the direct impact of your efforts, this could be the opportunity you've been waiting for. Why Join Pathos Foods? £25,000 £35,000 DOE + uncapped commissions circa £35,000 - £45,000 per annum Yearly bonus of 20% of basic Outstanding performance shouldn't have to wait until year-end. We reward achievements throughout the year and celebrate the people driving our growth. We're not a large corporate where promotion takes years. As we grow, so do the opportunities for our people. Many of tomorrow's senior sales and management roles will come from within. We invest in our team through external sales training and personal development programmes, helping you sharpen your skills, increase your earnings and accelerate your career. No politics. No red tape. No unnecessary bureaucracy. Just a supportive, ambitious team working together towards shared success. You'll promote a growing range of high-quality Mediterranean and continental food brands to foodservice operators, hospitality businesses and wholesalers across your territory. What You'll Be Doing Developing new business opportunities across your territory Building strong relationships with foodservice, hospitality and wholesale customers Identifying opportunities to grow existing accounts Delivering commercial sales growth and achieving targets Becoming a trusted partner to your customers and helping them grow their businesses Who We're Looking For - You may already be working as a: Business Development Manager, Area Sales Manager, Territory Sales Executive, Field Sales Executive, or Account Manager and you're ready to bring that experience into an office-based, telesales role. Whether you're already in internal/telesales and want to join a growing foodservice business, or you're in a field-based role and would prefer to swap the car and the motorway for a desk, a headset, and a great team we'd love to hear from you. Comfortable making high volumes of outbound sales calls. Able to open new accounts from cold prospects. Organised enough to manage a pipeline and follow-up activity consistently. More importantly, you'll be: Driven by results and personal success and be commercially minded and proactive Confident opening new accounts, winning business and skilled at building long-term relationships Looking for a company where your contribution genuinely matters Ambitious and ready to grow with an expanding business Ready for Something Bigger? If you're looking for a sales role where your effort is recognised, your development is supported, and your career can genuinely accelerate, we'd love to hear from you. Join Pathos Foods and help shape the future of a growing food business with big ambitions.

Job Title: National Account Executive Location: Office based - Watford, WD24 7RY Salary: Dependant on experience Hours of work: Full Time, Permanent Abou the role: We are looking for sales driven individual to join our Field Sales Team and play a pivotal supportive role within the team. Reporting into a Senior National Account Manager (SNAM), you will provide proactive and effective sales presence for our largest customers to deliver growth. The role will be field based with some time spent in our Watford head office. You will be required to maintain high levels of customer interaction and ensure that the customer base is being supported and managed in line with the business plan. Key responsibilities: Support Line Manager (SNAM) in delivering monthly sales and margin targets Build and leverage strong customer relationships at Unit Level, demonstrating growth via proposition selling. Customer visits would be scheduled for at least three days from five in the week. Supporting Line Manager with Head Office activity such as monthly customer meetings and QBRs. Standing in for Line Manager for internal meetings when necessary Demonstrating effectively partnering with your customers to understand and identify their plans for growth, adding value, offering a wide range of practical solutions and products to drive margin and sales Maintain and complete all business reporting and customer records within any agreed timeframes utilising all data management systems available to you Understand competitor activity ensuring you are always offering your customers the best local and national solutions. Determine key contact strategy within customers and manage relationship across all levels; chefs, ops, purchasing and category teams Work alongside the Telesales and Customer service team to provide a best-in-class customer experience, ensuring that calls and activities are covered in a timely manner. Understand and interpret data, insight and a sound market understanding to qualify potential commercial opportunities. Explore inbound business development opportunities to maximise the lead. To work effectively as part of a Sales team including the cover of any function within the team should it be required including supporting colleagues on "pop ups" and trade shows Acting as a brand ambassador for the business in your local market including, as appropriate, attending customer events - i.e. charity occasions, awards, etc About us: We're on a mission to fill plates across the UK with plant-based goodness. Since 1987, we've been the rebel explorers of the food world, on a constant journey to discover and deliver the very best in vegetarian and vegan ingredients. Today, we are the go-to partner for over 5,000 chefs - from industry giants like Compass and Sodexo to the most innovative independent operators. We don't just deliver ingredients; we deliver the ideas and inspiration chefs need to master the plant-based learning curve. From A a to Za'atar, we speak fluent plant-based. We help our customers create enticing menus that are better for their guests' health, better for the planet, and - importantly - better for their bottom line. As a proud Certified B Corp, we balance people, planet, and profit. We don't just talk about change; we own it. We are committed to building an exceptional, supportive team where your opinions matter and you are empowered to challenge the norm to make a real difference. If you're passionate about food and want to help chefs succeed with plant-based menus, you'll fit right in. About you: We are seeking a self starter, results driven individual who is keen to progress their career in a sales and commercial role. You will ideally have: A minimum of 2 years sales experience selling face to face, B2B in the field Experience of presenting to groups Experience in organising and attending small and medium promotional events including product presentation and demonstrations Demonstratable knowledge and training in the "selling process" Understanding of the industry and market What will differentiate you? Experience within the foodservice and wholesale sector In return we offer: Competitive basic salary, dependant on experience 25 days holiday plus public holidays Company car Option to purchase additional annual leave (up to 3 days) Cash health plan (money back for dentist, opticians, physio etc.) Life assurance (4 x salary) Staff discount on all products Pension We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme all year round Candidates with the relevant experience or job titles of; Sales Executive, Sales Account Manager, B2B Sales, Field Sales, B2B Marketing, FMCG Sales, FMCG Account Manager Lead, Face to Face Sales may also be considered for this role.