The Financial Crime Manager - 2nd LOD role will play a vital role in identifying, mitigating, and managing financial crime risks within the financial services sector. Based in London, this role requires a strategic thinker with a strong understanding of risk and compliance frameworks. Client Details This Financial Crime Manager - 2nd LOD role is with a growing wealth management firm based in the UK. Description Develop and implement financial crime policies and procedures in line with regulatory requirements. Conduct risk assessments to identify potential financial crime risks and recommend mitigating actions. Oversee and manage anti-money laundering (AML) and fraud prevention programmes across the organisation. Monitor and report suspicious activities to the relevant authorities in compliance with legal obligations. Provide training and guidance to employees on financial crime prevention and compliance requirements. Collaborate with internal and external stakeholders to ensure best practices are followed in risk and compliance. Conduct internal audits and investigations related to financial crime. Stay updated on regulatory changes and ensure the organisation's policies remain compliant. Profile A successful Financial Crime Manager - 2nd LOD role should have: A strong background in risk and compliance within the financial services sector. Expertise in financial crime prevention, including AML and fraud detection practices. Proficiency in interpreting and applying regulatory requirements. Excellent analytical and problem-solving skills to assess and mitigate risks. Strong communication skills, both written and verbal, to deliver training and liaise with stakeholders. A relevant qualification in compliance, risk management, or financial crime prevention is advantageous. Job Offer A competitive salary ranging from £54,000 to £66,000 per annum. Comprehensive benefits, including a pension scheme, health insurance, and performance-based bonus. The chance to work in a well-regarded organisation within the financial services sector. Opportunities for professional development and career progression. A permanent role based in the heart of London. If you are ready to take the next step in your career as a Financial Crime Manager, apply today to join a respected team in the financial services industry.
Jun 27, 2026
Full time
The Financial Crime Manager - 2nd LOD role will play a vital role in identifying, mitigating, and managing financial crime risks within the financial services sector. Based in London, this role requires a strategic thinker with a strong understanding of risk and compliance frameworks. Client Details This Financial Crime Manager - 2nd LOD role is with a growing wealth management firm based in the UK. Description Develop and implement financial crime policies and procedures in line with regulatory requirements. Conduct risk assessments to identify potential financial crime risks and recommend mitigating actions. Oversee and manage anti-money laundering (AML) and fraud prevention programmes across the organisation. Monitor and report suspicious activities to the relevant authorities in compliance with legal obligations. Provide training and guidance to employees on financial crime prevention and compliance requirements. Collaborate with internal and external stakeholders to ensure best practices are followed in risk and compliance. Conduct internal audits and investigations related to financial crime. Stay updated on regulatory changes and ensure the organisation's policies remain compliant. Profile A successful Financial Crime Manager - 2nd LOD role should have: A strong background in risk and compliance within the financial services sector. Expertise in financial crime prevention, including AML and fraud detection practices. Proficiency in interpreting and applying regulatory requirements. Excellent analytical and problem-solving skills to assess and mitigate risks. Strong communication skills, both written and verbal, to deliver training and liaise with stakeholders. A relevant qualification in compliance, risk management, or financial crime prevention is advantageous. Job Offer A competitive salary ranging from £54,000 to £66,000 per annum. Comprehensive benefits, including a pension scheme, health insurance, and performance-based bonus. The chance to work in a well-regarded organisation within the financial services sector. Opportunities for professional development and career progression. A permanent role based in the heart of London. If you are ready to take the next step in your career as a Financial Crime Manager, apply today to join a respected team in the financial services industry.
Regulatory Advisor - 6 Months Contract - Farnborough Your new company Hays is partnering with a leading organisation operating within a highly regulated customer finance environment. With a strong focus on customer outcomes, compliance, and operational excellence, this business is committed to supporting customers through every stage of their journey while maintaining the highest standards of service and governance. This is an excellent opportunity to join a collaborative and fast-paced team where your contribution will have a direct impact on both customer experience and business performance. Your new role As a Collections Administrator, you will provide comprehensive administrative support across Collections, Recoveries, and Litigation activities. Working within a busy operational environment, you will be responsible for managing customer accounts, supporting vulnerable customers, handling correspondence, preparing legal documentation, and ensuring all activities are conducted in line with regulatory requirements and internal policies.Key responsibilities include: Providing end-to-end administrative support across Collections, Recoveries, and Litigation functions. Processing incoming and outgoing correspondence, including emails, letters, legal notices, and customer documentation. Identifying customers experiencing vulnerability or financial difficulty and ensuring appropriate support is provided. Preparing case files for escalation to Recoveries or Litigation teams, ensuring documentation is accurate and complete. Supporting account reviews and identifying suitable next steps to achieve positive customer outcomes. Preparing and submitting legal and litigation documentation where required. Monitoring legal case progression and maintaining accurate system updates. Managing customer complaints in line with FCA requirements and agreed timescales. Investigating contractual breaches and supporting case resolution activities. Working closely with Financial Crime, Risk, Compliance, Legal, and other business functions to manage higher-risk cases. Completing credit reference agency searches and reviewing customer financial circumstances. Investigating account irregularities and escalating potential risks appropriately. Supporting vulnerable customers through empathetic communication and tailored solutions. Managing tracing activities and "gone away" cases to re-establish customer contact. Ensuring service level agreements are maintained, and all regulatory obligations are met. Reviewing cases thoroughly before default notices are issued, ensuring all relevant checks and investigations have been completed. What you'll need to succeed To be successful in this role, you will have: Previous experience within a Collections, Customer Service, Financial Services, or Administrative environment. Strong administration and organisational skills with excellent attention to detail. The ability to manage multiple priorities while working to strict deadlines. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Experience handling sensitive customer situations professionally and empathetically. A proactive approach with the ability to work independently and collaboratively. Good working knowledge of Microsoft Office applications. GCSEs or equivalent qualifications; further education would be advantageous. Experience supporting vulnerable customers and working within regulated environments would be highly desirable. What you'll get in return Competitive salary and benefits package. Hybrid and flexible working opportunities where applicable. The opportunity to join a supportive and collaborative team environment. Exposure to a highly regulated and customer-focused business function. Ongoing training and professional development opportunities. Career progression within a growing and established organisation. The chance to make a meaningful impact by supporting customers through challenging circumstances. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 27, 2026
Seasonal
Regulatory Advisor - 6 Months Contract - Farnborough Your new company Hays is partnering with a leading organisation operating within a highly regulated customer finance environment. With a strong focus on customer outcomes, compliance, and operational excellence, this business is committed to supporting customers through every stage of their journey while maintaining the highest standards of service and governance. This is an excellent opportunity to join a collaborative and fast-paced team where your contribution will have a direct impact on both customer experience and business performance. Your new role As a Collections Administrator, you will provide comprehensive administrative support across Collections, Recoveries, and Litigation activities. Working within a busy operational environment, you will be responsible for managing customer accounts, supporting vulnerable customers, handling correspondence, preparing legal documentation, and ensuring all activities are conducted in line with regulatory requirements and internal policies.Key responsibilities include: Providing end-to-end administrative support across Collections, Recoveries, and Litigation functions. Processing incoming and outgoing correspondence, including emails, letters, legal notices, and customer documentation. Identifying customers experiencing vulnerability or financial difficulty and ensuring appropriate support is provided. Preparing case files for escalation to Recoveries or Litigation teams, ensuring documentation is accurate and complete. Supporting account reviews and identifying suitable next steps to achieve positive customer outcomes. Preparing and submitting legal and litigation documentation where required. Monitoring legal case progression and maintaining accurate system updates. Managing customer complaints in line with FCA requirements and agreed timescales. Investigating contractual breaches and supporting case resolution activities. Working closely with Financial Crime, Risk, Compliance, Legal, and other business functions to manage higher-risk cases. Completing credit reference agency searches and reviewing customer financial circumstances. Investigating account irregularities and escalating potential risks appropriately. Supporting vulnerable customers through empathetic communication and tailored solutions. Managing tracing activities and "gone away" cases to re-establish customer contact. Ensuring service level agreements are maintained, and all regulatory obligations are met. Reviewing cases thoroughly before default notices are issued, ensuring all relevant checks and investigations have been completed. What you'll need to succeed To be successful in this role, you will have: Previous experience within a Collections, Customer Service, Financial Services, or Administrative environment. Strong administration and organisational skills with excellent attention to detail. The ability to manage multiple priorities while working to strict deadlines. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Experience handling sensitive customer situations professionally and empathetically. A proactive approach with the ability to work independently and collaboratively. Good working knowledge of Microsoft Office applications. GCSEs or equivalent qualifications; further education would be advantageous. Experience supporting vulnerable customers and working within regulated environments would be highly desirable. What you'll get in return Competitive salary and benefits package. Hybrid and flexible working opportunities where applicable. The opportunity to join a supportive and collaborative team environment. Exposure to a highly regulated and customer-focused business function. Ongoing training and professional development opportunities. Career progression within a growing and established organisation. The chance to make a meaningful impact by supporting customers through challenging circumstances. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Information Security Engineer London (Barbican) Hybrid Working (2 days per week onsite) 80,000 - 90,000 + 8% Bonus + Excellent Pension & Benefits Must be eligible for UK Security Clearance Are you an Information Security Engineer looking to work on technology that genuinely makes a difference? This is an opportunity to join one of the world's leading enterprise software organisations, delivering mission-critical technology used by major government agencies, emergency services, financial institutions and global enterprises. Their platforms help protect communities, combat financial crime, secure critical infrastructure and support public safety on a global scale. With significant investment in cloud, AI, cyber security and digital transformation, you'll be joining a highly regarded security team where your work will directly influence the protection of systems, services and data relied upon by millions of users worldwide. This is an excellent opportunity for a hands-on security professional who enjoys solving complex challenges, working with modern security tooling, and having real influence within a large-scale global technology environment. The Role As an Information Security Engineer, you'll play a key role in maintaining and enhancing the organisation's security posture across both corporate and production environments. You'll work with a wide range of security technologies, helping to detect, investigate and respond to threats whilst supporting security initiatives driven by regulatory, compliance and operational requirements. Skills & Experience We're interested in candidates who have: Experience working within a Security Operations, Cyber Security or Information Security role Strong understanding of security principles, controls and best practices Experience with security technologies such as SIEM, XDR, Endpoint Protection, Vulnerability Management, WAF or DLP Experience investigating and responding to security incidents Strong analytical and problem-solving skills Excellent communication and stakeholder engagement abilities The ability to work independently and take ownership of security initiatives Desirable Experience Security certifications such as Security+, CISSP, SSCP, CISA, CCSK or similar Exposure to compliance frameworks including GDPR, PCI-DSS, SOC 2, HIPAA, FedRAMP or similar Experience within large-scale enterprise or highly regulated environments What's On Offer? Salary of 80,000 - 85,000 8% Annual Bonus Generous Pension Scheme Hybrid Working (2 Days Per Week in Central London) Modern cloud and security technology stack Exposure to large-scale global systems and infrastructure Ongoing training and professional development Clear progression opportunities within a global technology leader Security Clearance Eligibility Due to the nature of the work, applicants must be eligible to obtain security clearance. This typically requires British Citizenship or a minimum of 5 years continuous residency and employment within the UK. If you're looking for a role where you can make a genuine impact, work with cutting-edge security technologies and develop your career within a globally recognised technology organisation, we'd love to hear from you. If you have the relevant skills for this role and are ready for the challenge, then please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
Information Security Engineer London (Barbican) Hybrid Working (2 days per week onsite) 80,000 - 90,000 + 8% Bonus + Excellent Pension & Benefits Must be eligible for UK Security Clearance Are you an Information Security Engineer looking to work on technology that genuinely makes a difference? This is an opportunity to join one of the world's leading enterprise software organisations, delivering mission-critical technology used by major government agencies, emergency services, financial institutions and global enterprises. Their platforms help protect communities, combat financial crime, secure critical infrastructure and support public safety on a global scale. With significant investment in cloud, AI, cyber security and digital transformation, you'll be joining a highly regarded security team where your work will directly influence the protection of systems, services and data relied upon by millions of users worldwide. This is an excellent opportunity for a hands-on security professional who enjoys solving complex challenges, working with modern security tooling, and having real influence within a large-scale global technology environment. The Role As an Information Security Engineer, you'll play a key role in maintaining and enhancing the organisation's security posture across both corporate and production environments. You'll work with a wide range of security technologies, helping to detect, investigate and respond to threats whilst supporting security initiatives driven by regulatory, compliance and operational requirements. Skills & Experience We're interested in candidates who have: Experience working within a Security Operations, Cyber Security or Information Security role Strong understanding of security principles, controls and best practices Experience with security technologies such as SIEM, XDR, Endpoint Protection, Vulnerability Management, WAF or DLP Experience investigating and responding to security incidents Strong analytical and problem-solving skills Excellent communication and stakeholder engagement abilities The ability to work independently and take ownership of security initiatives Desirable Experience Security certifications such as Security+, CISSP, SSCP, CISA, CCSK or similar Exposure to compliance frameworks including GDPR, PCI-DSS, SOC 2, HIPAA, FedRAMP or similar Experience within large-scale enterprise or highly regulated environments What's On Offer? Salary of 80,000 - 85,000 8% Annual Bonus Generous Pension Scheme Hybrid Working (2 Days Per Week in Central London) Modern cloud and security technology stack Exposure to large-scale global systems and infrastructure Ongoing training and professional development Clear progression opportunities within a global technology leader Security Clearance Eligibility Due to the nature of the work, applicants must be eligible to obtain security clearance. This typically requires British Citizenship or a minimum of 5 years continuous residency and employment within the UK. If you're looking for a role where you can make a genuine impact, work with cutting-edge security technologies and develop your career within a globally recognised technology organisation, we'd love to hear from you. If you have the relevant skills for this role and are ready for the challenge, then please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a Customer Service Representative (Inbound) for an initial 4 month contract based in Bristol . Purpose of the role We're looking for Customer Service Representatives to join Computershare's Contact Centre team in Bristol . You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service. What you'll do Handle inbound customer calls, providing a professional and friendly service. Support customers with shareholder enquiries, including share valuations, account information and selling shares. Assist customers with account access and general account management queries. Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism. Accurately update customer records and complete account transactions. Investigate customer queries using internal systems and provide clear, accurate information. Work towards quality, productivity and customer service targets. Develop your knowledge through training and gradually take ownership of more complex customer enquiries. The Skills you'll need Previous customer service experience, ideally within an inbound contact centre environment. Excellent communication and listening skills with the ability to explain information clearly. Strong customer focus with a genuine passion for delivering outstanding service. Ability to remain calm and empathetic when handling sensitive or challenging conversations. Good attention to detail and accuracy when processing customer information. Comfortable working in a fast-paced, target-driven environment. Confident using multiple computer systems while speaking with customers. Financial services experience is desirable but not essential. Why Computershare Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via a PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Jun 27, 2026
Contractor
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a Customer Service Representative (Inbound) for an initial 4 month contract based in Bristol . Purpose of the role We're looking for Customer Service Representatives to join Computershare's Contact Centre team in Bristol . You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service. What you'll do Handle inbound customer calls, providing a professional and friendly service. Support customers with shareholder enquiries, including share valuations, account information and selling shares. Assist customers with account access and general account management queries. Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism. Accurately update customer records and complete account transactions. Investigate customer queries using internal systems and provide clear, accurate information. Work towards quality, productivity and customer service targets. Develop your knowledge through training and gradually take ownership of more complex customer enquiries. The Skills you'll need Previous customer service experience, ideally within an inbound contact centre environment. Excellent communication and listening skills with the ability to explain information clearly. Strong customer focus with a genuine passion for delivering outstanding service. Ability to remain calm and empathetic when handling sensitive or challenging conversations. Good attention to detail and accuracy when processing customer information. Comfortable working in a fast-paced, target-driven environment. Confident using multiple computer systems while speaking with customers. Financial services experience is desirable but not essential. Why Computershare Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via a PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people s lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 27, 2026
Full time
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people s lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY Digital Forensic Technician Digital Forensics Unit Protective Services, Crime Numerous full-time permanent posts. Various locations in West Yorkshire The Digital Forensic Unit has a number of offices across the district, these are Calder Park (Wakefield), Normanton Police Station, Huddersfield Police Station, Elland Road Police Station (Leeds), Halifax Police Station and Trafalgar House Police Station (Bradford). The role is Monday to Friday, flexi scheme working pattern. To support the investigation of serious crime, West Yorkshire Police is looking to appoint multiple Digital Forensic Technicians for its Digital Forensics Unit. This is an ideal role as a first position for someone who has no previous experience of working in digital forensics but would like to start a career in this area. Key Responsibilities: - Inform investigations, use Forensic software and hardware to recover an image from witnesses or suspects digital devices, including mobile phones in accordance with NPCC guidelines and maintain a log outlining steps taken during the process. Where necessary photograph or video proceedings. - Commence forensic processes on digital devices and images in accordance with DFU processes, and prepare reports for investigators. Data retrieved will be of a sensitive and confidential nature and is highly likely to contain material of an indecent, extreme and offensive material, including graphic child abuse imagery. Data must be retrieved and dealt with in a professional and forensically sound manner; recognising and handling sensitive information with the utmost confidentiality, discretion and integrity at all times. - Identify and collate the recovery of CCTV material using relevant software and hardware for intelligence and evidential purposes in line with requests, including fast-time assessment and recoveries; ensuring relevant legislations, policies and procedures are adhered to. - Provide administrative and technical support to the team Essential Criteria: - Intermediate knowledge and expertise of common operating systems and applications, and ability to use software packages relating to Digital Forensics and CCTV recovery. - Capacity to concentrate for long periods on technical tasks pay attention to detail. - An aptitude for problem solving, in a methodical and orderly manner. - Level 3 qualification or above in a technical based discipline or relevant experience and expertise in a technical environment. - Willingness & ability to complete the core courses in relation to the recovery and analysis of digital evidence, as specified by NPCC. - Physical and emotional resilience to deal with abusive and offensive imagery depicting extreme violence, obscenity and depravity; including graphic images of child abuse. Post holder must be willing to undergo regular Psychological Assessments. - Ability and willingness to work flexibly when required. You must have the willingness and ability to travel for business purposes and be prepared to work flexibly to suit the requirements of the department. Within this role, physical and emotional resilience is required to deal with abusive and offensive imagery depicting extreme violence, obscenity and depravity; including graphic images of child abuse. The jobholder must therefore be willing to undergo regular psychological assessment. Benefits/What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: Generous annual leave allowance -27 days annual leave, rising to 32 days after five years of service (plus bank holidays) Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card Option to sign up to our Cycle to work scheme (eligibility-dependent) Access to a wide range of internal wellbeing services and support programmes Opportunities for career development and training what can you offer to make the role appealing to potential candidates? For example, include paid for courses or qualifications such a Project Management course. Development is very important to candidates. Supportive HR policies, including maternity, paternity and other family-friendly provisions A meaningful career with a clear sense of purpose supporting policing services that protect communities Opportunities to join staff networks, wellbeing groups, and sports clubs The 2024 version of the Competency Values Framework applies to this process. Please disregard the old link to the 2016 version which is contained in the role profile. This post will close at 23:55 hours on 19th July 2026.
Jun 27, 2026
Full time
THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY Digital Forensic Technician Digital Forensics Unit Protective Services, Crime Numerous full-time permanent posts. Various locations in West Yorkshire The Digital Forensic Unit has a number of offices across the district, these are Calder Park (Wakefield), Normanton Police Station, Huddersfield Police Station, Elland Road Police Station (Leeds), Halifax Police Station and Trafalgar House Police Station (Bradford). The role is Monday to Friday, flexi scheme working pattern. To support the investigation of serious crime, West Yorkshire Police is looking to appoint multiple Digital Forensic Technicians for its Digital Forensics Unit. This is an ideal role as a first position for someone who has no previous experience of working in digital forensics but would like to start a career in this area. Key Responsibilities: - Inform investigations, use Forensic software and hardware to recover an image from witnesses or suspects digital devices, including mobile phones in accordance with NPCC guidelines and maintain a log outlining steps taken during the process. Where necessary photograph or video proceedings. - Commence forensic processes on digital devices and images in accordance with DFU processes, and prepare reports for investigators. Data retrieved will be of a sensitive and confidential nature and is highly likely to contain material of an indecent, extreme and offensive material, including graphic child abuse imagery. Data must be retrieved and dealt with in a professional and forensically sound manner; recognising and handling sensitive information with the utmost confidentiality, discretion and integrity at all times. - Identify and collate the recovery of CCTV material using relevant software and hardware for intelligence and evidential purposes in line with requests, including fast-time assessment and recoveries; ensuring relevant legislations, policies and procedures are adhered to. - Provide administrative and technical support to the team Essential Criteria: - Intermediate knowledge and expertise of common operating systems and applications, and ability to use software packages relating to Digital Forensics and CCTV recovery. - Capacity to concentrate for long periods on technical tasks pay attention to detail. - An aptitude for problem solving, in a methodical and orderly manner. - Level 3 qualification or above in a technical based discipline or relevant experience and expertise in a technical environment. - Willingness & ability to complete the core courses in relation to the recovery and analysis of digital evidence, as specified by NPCC. - Physical and emotional resilience to deal with abusive and offensive imagery depicting extreme violence, obscenity and depravity; including graphic images of child abuse. Post holder must be willing to undergo regular Psychological Assessments. - Ability and willingness to work flexibly when required. You must have the willingness and ability to travel for business purposes and be prepared to work flexibly to suit the requirements of the department. Within this role, physical and emotional resilience is required to deal with abusive and offensive imagery depicting extreme violence, obscenity and depravity; including graphic images of child abuse. The jobholder must therefore be willing to undergo regular psychological assessment. Benefits/What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work life balance, wellbeing, development and financial security. These include: Generous annual leave allowance -27 days annual leave, rising to 32 days after five years of service (plus bank holidays) Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme Membership options for the Police Treatment Centre and The Police Children s Charity (eligibility-dependent) Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card Option to sign up to our Cycle to work scheme (eligibility-dependent) Access to a wide range of internal wellbeing services and support programmes Opportunities for career development and training what can you offer to make the role appealing to potential candidates? For example, include paid for courses or qualifications such a Project Management course. Development is very important to candidates. Supportive HR policies, including maternity, paternity and other family-friendly provisions A meaningful career with a clear sense of purpose supporting policing services that protect communities Opportunities to join staff networks, wellbeing groups, and sports clubs The 2024 version of the Competency Values Framework applies to this process. Please disregard the old link to the 2016 version which is contained in the role profile. This post will close at 23:55 hours on 19th July 2026.
Job Title: Head of Compliance (SMF16 & SMF17) Location: London (Mayfair) Working Pattern: Part-time - 2 days per week (office-based) Salary: 130k- 140k Competitive (pro-rata for 2 days per week) Deerfoot Recruitment is assisting a well-established independent financial planning business to recruit an experienced Head of Compliance to join its senior leadership team based in London. This is an excellent opportunity for a hands-on compliance professional to take ownership of a firm's compliance and financial crime framework while also operating at a strategic level. The successful individual will report directly to the Board and assume the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) responsibilities. The role combines strategic leadership with day-to-day operational involvement and is ideally suited to someone who enjoys working closely with financial planners and senior stakeholders to promote strong governance, regulatory adherence, and positive client outcomes. Key Responsibilities Hold SMF16 and SMF17 regulated responsibilities. Lead and enhance the firm's Compliance Monitoring Programme using a risk-based approach. Conduct suitability and client file reviews, identifying trends and areas for improvement. Produce compliance management information, Board reports, and trend analysis. Maintain and update compliance policies, procedures, and regulatory documentation. Provide clear, pragmatic regulatory guidance to advisers and the wider business. Oversee the financial crime framework, including AML, sanctions, and fraud controls. Monitor regulatory developments and implement required changes. Act as key liaison with the FCA where appropriate. Support Training & Competence and adviser oversight frameworks. Foster and maintain a strong culture of compliance across the business. Candidate Profile The successful candidate will be an experienced compliance professional with a strong background in the IFA or financial planning sector and proven experience within an FCA-regulated environment. They will be comfortable operating at both strategic and operational levels, engaging confidently with senior leadership while remaining actively involved in day-to-day compliance activity. Essential experience includes: Prior experience at SMF16/SMF17 level or equivalent responsibility. Strong background within an IFA or financial planning business. In-depth knowledge of FCA regulation, SMCR, Consumer Duty, AML, and financial crime. Proven experience conducting suitability and file reviews. Experience developing Compliance Monitoring Programmes. Strong report writing, MI production, and Board-level communication skills. Experience maintaining compliance policies and procedures. Strong stakeholder engagement and communication skills. Desirable: Experience with Intelligent Office (IO). Relevant compliance qualification (e.g. ICA). What's on Offer Senior leadership role within a respected independent financial planning business. Opportunity to shape and enhance the compliance framework. Direct exposure to Board and senior decision-making. Competitive pro-rata salary, discretionary bonus, and benefits. Supportive and collaborative London-based working environment. To apply, please contact Deerfoot Recruitment for a confidential discussion regarding this opportunity. Head of Compliance & MLRO / Head of Compliance (SMF16/SMF17) / Compliance Director & MLRO / Compliance Officer (SMF16/SMF17) / Compliance Oversight Director / Head of Compliance - Wealth Management / Head of Compliance - Financial Planning Compliance Director - IFA Business / Head of Risk & Compliance - Financial Planning / Senior Compliance Manager (SMF16/17) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
Job Title: Head of Compliance (SMF16 & SMF17) Location: London (Mayfair) Working Pattern: Part-time - 2 days per week (office-based) Salary: 130k- 140k Competitive (pro-rata for 2 days per week) Deerfoot Recruitment is assisting a well-established independent financial planning business to recruit an experienced Head of Compliance to join its senior leadership team based in London. This is an excellent opportunity for a hands-on compliance professional to take ownership of a firm's compliance and financial crime framework while also operating at a strategic level. The successful individual will report directly to the Board and assume the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) responsibilities. The role combines strategic leadership with day-to-day operational involvement and is ideally suited to someone who enjoys working closely with financial planners and senior stakeholders to promote strong governance, regulatory adherence, and positive client outcomes. Key Responsibilities Hold SMF16 and SMF17 regulated responsibilities. Lead and enhance the firm's Compliance Monitoring Programme using a risk-based approach. Conduct suitability and client file reviews, identifying trends and areas for improvement. Produce compliance management information, Board reports, and trend analysis. Maintain and update compliance policies, procedures, and regulatory documentation. Provide clear, pragmatic regulatory guidance to advisers and the wider business. Oversee the financial crime framework, including AML, sanctions, and fraud controls. Monitor regulatory developments and implement required changes. Act as key liaison with the FCA where appropriate. Support Training & Competence and adviser oversight frameworks. Foster and maintain a strong culture of compliance across the business. Candidate Profile The successful candidate will be an experienced compliance professional with a strong background in the IFA or financial planning sector and proven experience within an FCA-regulated environment. They will be comfortable operating at both strategic and operational levels, engaging confidently with senior leadership while remaining actively involved in day-to-day compliance activity. Essential experience includes: Prior experience at SMF16/SMF17 level or equivalent responsibility. Strong background within an IFA or financial planning business. In-depth knowledge of FCA regulation, SMCR, Consumer Duty, AML, and financial crime. Proven experience conducting suitability and file reviews. Experience developing Compliance Monitoring Programmes. Strong report writing, MI production, and Board-level communication skills. Experience maintaining compliance policies and procedures. Strong stakeholder engagement and communication skills. Desirable: Experience with Intelligent Office (IO). Relevant compliance qualification (e.g. ICA). What's on Offer Senior leadership role within a respected independent financial planning business. Opportunity to shape and enhance the compliance framework. Direct exposure to Board and senior decision-making. Competitive pro-rata salary, discretionary bonus, and benefits. Supportive and collaborative London-based working environment. To apply, please contact Deerfoot Recruitment for a confidential discussion regarding this opportunity. Head of Compliance & MLRO / Head of Compliance (SMF16/SMF17) / Compliance Director & MLRO / Compliance Officer (SMF16/SMF17) / Compliance Oversight Director / Head of Compliance - Wealth Management / Head of Compliance - Financial Planning Compliance Director - IFA Business / Head of Risk & Compliance - Financial Planning / Senior Compliance Manager (SMF16/17) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Jun 27, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU'LL DO Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives; Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami); Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team; Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards; Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making; Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures; Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team's best practices. YOU'RE GOOD AT Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences Champion the adoption and implementation of innovative tools and technologies Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring Bachelor's degree in Risk Management, Finance, Business Administration, or related field 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred Risk management designation/certification (CPCU/ARM) or working towards designation desirable Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team's strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Job Title: Head of Compliance (SMF16 & SMF17) Location: London (Mayfair) Working Pattern: part time - 2 days per week (office-based) Salary: £130k-£140k Competitive (pro-rata for 2 days per week) Deerfoot Recruitment is assisting a well-established independent financial planning business to recruit an experienced Head of Compliance to join its senior leadership team based in London. This is an excellent opportunity for a hands-on compliance professional to take ownership of a firm's compliance and financial crime framework while also operating at a strategic level. The successful individual will report directly to the Board and assume the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) responsibilities. The role combines strategic leadership with day-to-day operational involvement and is ideally suited to someone who enjoys working closely with financial planners and senior stakeholders to promote strong governance, regulatory adherence, and positive client outcomes. Key Responsibilities Hold SMF16 and SMF17 regulated responsibilities. Lead and enhance the firm's Compliance Monitoring Programme using a risk-based approach. Conduct suitability and client file reviews, identifying trends and areas for improvement. Produce compliance management information, Board reports, and trend analysis. Maintain and update compliance policies, procedures, and regulatory documentation. Provide clear, pragmatic regulatory guidance to advisers and the wider business. Oversee the financial crime framework, including AML, sanctions, and fraud controls. Monitor regulatory developments and implement required changes. Act as key liaison with the FCA where appropriate. Support Training & Competence and adviser oversight frameworks. Foster and maintain a strong culture of compliance across the business. Candidate Profile The successful candidate will be an experienced compliance professional with a strong background in the IFA or financial planning sector and proven experience within an FCA-regulated environment. They will be comfortable operating at both strategic and operational levels, engaging confidently with senior leadership while remaining actively involved in day-to-day compliance activity. Essential experience includes: Prior experience at SMF16/SMF17 level or equivalent responsibility. Strong background within an IFA or financial planning business. In-depth knowledge of FCA regulation, SMCR, Consumer Duty, AML, and financial crime. Proven experience conducting suitability and file reviews. Experience developing Compliance Monitoring Programmes. Strong report writing, MI production, and Board-level communication skills. Experience maintaining compliance policies and procedures. Strong stakeholder engagement and communication skills. Desirable: Experience with Intelligent Office (IO). Relevant compliance qualification (eg ICA). What's on Offer Senior leadership role within a respected independent financial planning business. Opportunity to shape and enhance the compliance framework. Direct exposure to Board and senior decision-making. Competitive pro-rata salary, discretionary bonus, and benefits. Supportive and collaborative London-based working environment. To apply, please contact Deerfoot Recruitment for a confidential discussion regarding this opportunity. Head of Compliance & MLRO/Head of Compliance (SMF16/SMF17)/Compliance Director & MLRO/Compliance Officer (SMF16/SMF17)/Compliance Oversight Director/Head of Compliance - Wealth Management/Head of Compliance - Financial Planning Compliance Director - IFA Business/Head of Risk & Compliance - Financial Planning/Senior Compliance Manager (SMF16/17) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 26, 2026
Full time
Job Title: Head of Compliance (SMF16 & SMF17) Location: London (Mayfair) Working Pattern: part time - 2 days per week (office-based) Salary: £130k-£140k Competitive (pro-rata for 2 days per week) Deerfoot Recruitment is assisting a well-established independent financial planning business to recruit an experienced Head of Compliance to join its senior leadership team based in London. This is an excellent opportunity for a hands-on compliance professional to take ownership of a firm's compliance and financial crime framework while also operating at a strategic level. The successful individual will report directly to the Board and assume the SMF16 (Compliance Oversight) and SMF17 (Money Laundering Reporting Officer) responsibilities. The role combines strategic leadership with day-to-day operational involvement and is ideally suited to someone who enjoys working closely with financial planners and senior stakeholders to promote strong governance, regulatory adherence, and positive client outcomes. Key Responsibilities Hold SMF16 and SMF17 regulated responsibilities. Lead and enhance the firm's Compliance Monitoring Programme using a risk-based approach. Conduct suitability and client file reviews, identifying trends and areas for improvement. Produce compliance management information, Board reports, and trend analysis. Maintain and update compliance policies, procedures, and regulatory documentation. Provide clear, pragmatic regulatory guidance to advisers and the wider business. Oversee the financial crime framework, including AML, sanctions, and fraud controls. Monitor regulatory developments and implement required changes. Act as key liaison with the FCA where appropriate. Support Training & Competence and adviser oversight frameworks. Foster and maintain a strong culture of compliance across the business. Candidate Profile The successful candidate will be an experienced compliance professional with a strong background in the IFA or financial planning sector and proven experience within an FCA-regulated environment. They will be comfortable operating at both strategic and operational levels, engaging confidently with senior leadership while remaining actively involved in day-to-day compliance activity. Essential experience includes: Prior experience at SMF16/SMF17 level or equivalent responsibility. Strong background within an IFA or financial planning business. In-depth knowledge of FCA regulation, SMCR, Consumer Duty, AML, and financial crime. Proven experience conducting suitability and file reviews. Experience developing Compliance Monitoring Programmes. Strong report writing, MI production, and Board-level communication skills. Experience maintaining compliance policies and procedures. Strong stakeholder engagement and communication skills. Desirable: Experience with Intelligent Office (IO). Relevant compliance qualification (eg ICA). What's on Offer Senior leadership role within a respected independent financial planning business. Opportunity to shape and enhance the compliance framework. Direct exposure to Board and senior decision-making. Competitive pro-rata salary, discretionary bonus, and benefits. Supportive and collaborative London-based working environment. To apply, please contact Deerfoot Recruitment for a confidential discussion regarding this opportunity. Head of Compliance & MLRO/Head of Compliance (SMF16/SMF17)/Compliance Director & MLRO/Compliance Officer (SMF16/SMF17)/Compliance Oversight Director/Head of Compliance - Wealth Management/Head of Compliance - Financial Planning Compliance Director - IFA Business/Head of Risk & Compliance - Financial Planning/Senior Compliance Manager (SMF16/17) Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people's lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Jun 26, 2026
Full time
IT Infrastructure and Field Support Engineer We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation. This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people's lives. Position: 6800 IT Infrastructure & Field Support Engineer Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £30,775.03 per annum Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the technology infrastructure to ensure secure, reliable and efficient services across the organisation. As an IT Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. About You You will need: Experience in a Service Desk or infrastructure support role Strong troubleshooting skills A structured, organised approach to managing workload Knowledge of Microsoft technologies Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure Strong communication skills and the ability to support a wide range of users and stakeholders You will be required to join the on-call rota following successful completion of their probation period. Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting. In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support. Please note this role is being advertised by NFP People on behalf of our client.
Caseworker Multicrime We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required. There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply. Position: 6793 Caseworker Multicrime Location: Dyfed Powys area, Wales/Hybrid Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview Contract: Permanent Salary: £16,651.20 per annum (FTE £27,752.00 per annum) Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Caseworker you will: • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. • Help people cope and recover from the effects of crime. • Act as a single point of contact, undertaking effective need and risk assessments. • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. About You You will need: • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting • Previous experience of working with vulnerable adults and/or families • To be able to work without direct supervision, prioritising work and managing competing demands • The ability to complete needs and risk assessments • To demonstrate empathy You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: • Flexible Working Options: Including hybrid working. • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. • Birthday Leave: An extra day off for your birthday. • Pension Plan: 5% employer contribution. • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. • Wellbeing Support: Employee assistance programme and wellbeing support. • Inclusive Networks: Access to EDI networks and colleague cafes. • Sustainable Travel: Cycle to work scheme and season ticket loans. • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker. Please note this role is being advertised by NFP People on behalf of our client.
Jun 26, 2026
Full time
Caseworker Multicrime We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week. This is a hybrid role with regular travel around Dyfed Powys required. There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply. Position: 6793 Caseworker Multicrime Location: Dyfed Powys area, Wales/Hybrid Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview Contract: Permanent Salary: £16,651.20 per annum (FTE £27,752.00 per annum) Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As a Caseworker you will: • Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process. • Help people cope and recover from the effects of crime. • Act as a single point of contact, undertaking effective need and risk assessments. • Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims. About You You will need: • Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting • Previous experience of working with vulnerable adults and/or families • To be able to work without direct supervision, prioritising work and managing competing demands • The ability to complete needs and risk assessments • To demonstrate empathy You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: • Flexible Working Options: Including hybrid working. • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. • Birthday Leave: An extra day off for your birthday. • Pension Plan: 5% employer contribution. • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. • Wellbeing Support: Employee assistance programme and wellbeing support. • Inclusive Networks: Access to EDI networks and colleague cafes. • Sustainable Travel: Cycle to work scheme and season ticket loans. • Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker. Please note this role is being advertised by NFP People on behalf of our client.
HR Systems Assistant We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team. This is a full-time, home-based role, with occasional travel to Preston for meetings and training. Position: 6759 HR MIS Assistant Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £26,972.88 per annum Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role This is a varied and hands-on role where you'll support the day-to-day operation of the HR systems across the organisation. You'll work across several systems, with key platforms including: IRIS Cascade (HR system) Hireserve (recruitment system) Fresh Service (ticketing platform) Your responsibilities will include: Supporting employee data and processes within Cascade Assisting with recruitment workflows in Hireserve Managing and resolving system queries through the ticketing system Maintaining data accuracy and supporting data quality improvements Producing reports and responding to data requests Supporting testing and implementation of system updates You'll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation. About You You're someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly. You're comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You'll be naturally curious, proactive in solving problems, and keen to improve how things work. Ideally, you'll bring: Experience working with HR systems (IRIS Cascade is highly desirable) Strong data handling and reporting skills, with a focus on accuracy Attention to detail and a methodical approach Confidence using Excel and Microsoft Office Strong analytical and problem-solving ability Clear and effective communication skills, both written and verbal An understanding of HR processes (desirable) In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant. Please note this role is being advertised by NFP People on behalf of our client.
Jun 26, 2026
Full time
HR Systems Assistant We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team. This is a full-time, home-based role, with occasional travel to Preston for meetings and training. Position: 6759 HR MIS Assistant Location: Remote Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available) Contract: Permanent Salary: £26,972.88 per annum Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role This is a varied and hands-on role where you'll support the day-to-day operation of the HR systems across the organisation. You'll work across several systems, with key platforms including: IRIS Cascade (HR system) Hireserve (recruitment system) Fresh Service (ticketing platform) Your responsibilities will include: Supporting employee data and processes within Cascade Assisting with recruitment workflows in Hireserve Managing and resolving system queries through the ticketing system Maintaining data accuracy and supporting data quality improvements Producing reports and responding to data requests Supporting testing and implementation of system updates You'll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation. About You You're someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly. You're comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You'll be naturally curious, proactive in solving problems, and keen to improve how things work. Ideally, you'll bring: Experience working with HR systems (IRIS Cascade is highly desirable) Strong data handling and reporting skills, with a focus on accuracy Attention to detail and a methodical approach Confidence using Excel and Microsoft Office Strong analytical and problem-solving ability Clear and effective communication skills, both written and verbal An understanding of HR processes (desirable) In Return Benefits include: Flexible Working Options: Including hybrid working. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant. Please note this role is being advertised by NFP People on behalf of our client.
Family Support Practitioner - HMP Millsike Location: East Riding of Yorkshire Salary: £26,000 per annum About The Role We are recruiting for a Family Support Practitioner at HMP Millsike. Here at Forward Trust, we deliver a complex range of drug and alcohol services in the unique prison environment. Our support includes providing advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and treatment programmes. The Forward Trust services which are delivered within prison settings are commissioned by NHS England and are delivered in partnership with primary healthcare providers and HMPPS. Integration and partnership are integral to the work we do. We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending. Roles Responsibilities Part of the Family Support and Specialist Programmes department, the Family Support Practitioner role will work in both their allocated prison and local community, providing specialist support to clients and family members through the delivery of effective 1:1 and group interventions. The role is also required to work closely with other Forward staff and external partners to ensure a holistic package of care and support is provided. Recognising the importance of relationships in the lives of the people we support is crucial to providing the best possible treatment and services. This role will focus specifically on supporting clients to recognise healthy and unhealthy relationships, build new relationships and understand the role relationships play in their addiction, offending, mental health and other areas of need. The Family Support Practitioner will also directly support family members and affected others, helping them to improve their health and wellbeing and help them to support clients to make positive changes. This role may be expected to work directly with children and young people, to promote whole family recovery and rehabilitation. Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates The Ideal Candidate Experience of providing family related support to clients with a history of addiction, offending and mental health problems. Experience of providing support directly to family members/affected others. Experience of working with complex families and facilitating family meetings. Experience of delivering group interventions/facilitating group work with clients. A flexible and adaptable approach to meet the needs of the service as it develops. A positive problem-solving approach with the ability to focus on key issues quickly and clearly. Excellent communication skills. The ability to engage effectively with the client group. Understanding of the voluntary sector. Understanding of and sensitivity to diversity, equality and inclusion. A good understanding of adult and child/YP safeguarding responsibilities. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jun 25, 2026
Full time
Family Support Practitioner - HMP Millsike Location: East Riding of Yorkshire Salary: £26,000 per annum About The Role We are recruiting for a Family Support Practitioner at HMP Millsike. Here at Forward Trust, we deliver a complex range of drug and alcohol services in the unique prison environment. Our support includes providing advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and treatment programmes. The Forward Trust services which are delivered within prison settings are commissioned by NHS England and are delivered in partnership with primary healthcare providers and HMPPS. Integration and partnership are integral to the work we do. We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending. Roles Responsibilities Part of the Family Support and Specialist Programmes department, the Family Support Practitioner role will work in both their allocated prison and local community, providing specialist support to clients and family members through the delivery of effective 1:1 and group interventions. The role is also required to work closely with other Forward staff and external partners to ensure a holistic package of care and support is provided. Recognising the importance of relationships in the lives of the people we support is crucial to providing the best possible treatment and services. This role will focus specifically on supporting clients to recognise healthy and unhealthy relationships, build new relationships and understand the role relationships play in their addiction, offending, mental health and other areas of need. The Family Support Practitioner will also directly support family members and affected others, helping them to improve their health and wellbeing and help them to support clients to make positive changes. This role may be expected to work directly with children and young people, to promote whole family recovery and rehabilitation. Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates The Ideal Candidate Experience of providing family related support to clients with a history of addiction, offending and mental health problems. Experience of providing support directly to family members/affected others. Experience of working with complex families and facilitating family meetings. Experience of delivering group interventions/facilitating group work with clients. A flexible and adaptable approach to meet the needs of the service as it develops. A positive problem-solving approach with the ability to focus on key issues quickly and clearly. Excellent communication skills. The ability to engage effectively with the client group. Understanding of the voluntary sector. Understanding of and sensitivity to diversity, equality and inclusion. A good understanding of adult and child/YP safeguarding responsibilities. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
We have an exciting opportunity for a full-time Homicide Family Caseworker to join our team. You will be based in Central East of England Team, with a primary focus on Lincolnshire, Rutland and North Cambridgeshire and should live in one of these areas. Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families? Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload. Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience. As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards. You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. You will need: an understanding of the impact of crime on victims. effective verbal and written communication skills. a proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). the ability to balance competing needs and priorities. to be able to work independently and as part of a team. a successful track record of building effective working relationships across internal and external stakeholders Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 25, 2026
Full time
We have an exciting opportunity for a full-time Homicide Family Caseworker to join our team. You will be based in Central East of England Team, with a primary focus on Lincolnshire, Rutland and North Cambridgeshire and should live in one of these areas. Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families? Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload. Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience. As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards. You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. You will need: an understanding of the impact of crime on victims. effective verbal and written communication skills. a proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). the ability to balance competing needs and priorities. to be able to work independently and as part of a team. a successful track record of building effective working relationships across internal and external stakeholders Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a resilient and dedicated person to join our team in Avon & Somerset team as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV). The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid working both from home and our office in Bristol (a suitable and confidential workspace at home is required). Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Role You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline. If further funding became available there may be an opportunity for more hours. Key Responsibilities: Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist. Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support. Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet victim's needs as identified in the risks and needs assessment. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards. Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support victims through the criminal justice system. Support the empowerment of the victim. Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. About you You will need: A good command of the English language both verbally and in writing. A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children. Understand Safeguarding issues and the legal responsibilities surrounding these issues Direct service delivery experience to victims of domestic abuse or APV/CPV Experience of working within a multi-agency and legislative framework Experience of managing a complex caseload, to prioritise work and deal with competing demands Strong crisis management skills and the ability to deal with stressful and difficult situations Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 25, 2026
Full time
We are looking for a resilient and dedicated person to join our team in Avon & Somerset team as an Independent Domestic Violence Advocate (IDVA) dealing with Adolescent and Child to Parent Violence (APV/CPV). The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid working both from home and our office in Bristol (a suitable and confidential workspace at home is required). Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Role You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline. If further funding became available there may be an opportunity for more hours. Key Responsibilities: Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist. Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support. Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet victim's needs as identified in the risks and needs assessment. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards. Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support victims through the criminal justice system. Support the empowerment of the victim. Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. About you You will need: A good command of the English language both verbally and in writing. A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children. Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children. Understand Safeguarding issues and the legal responsibilities surrounding these issues Direct service delivery experience to victims of domestic abuse or APV/CPV Experience of working within a multi-agency and legislative framework Experience of managing a complex caseload, to prioritise work and deal with competing demands Strong crisis management skills and the ability to deal with stressful and difficult situations Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a Customer Service Representative (Inbound) for an initial 4 month contract based in Bristol . Purpose of the role We're looking for Customer Service Representatives to join Computershare's Contact Centre team in Bristol . You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service. What you'll do Handle inbound customer calls, providing a professional and friendly service. Support customers with shareholder enquiries, including share valuations, account information and selling shares. Assist customers with account access and general account management queries. Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism. Accurately update customer records and complete account transactions. Investigate customer queries using internal systems and provide clear, accurate information. Work towards quality, productivity and customer service targets. Develop your knowledge through training and gradually take ownership of more complex customer enquiries. The Skills you'll need Previous customer service experience, ideally within an inbound contact centre environment. Excellent communication and listening skills with the ability to explain information clearly. Strong customer focus with a genuine passion for delivering outstanding service. Ability to remain calm and empathetic when handling sensitive or challenging conversations. Good attention to detail and accuracy when processing customer information. Comfortable working in a fast-paced, target-driven environment. Confident using multiple computer systems while speaking with customers. Financial services experience is desirable but not essential. Why Computershare Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via a PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Jun 25, 2026
Contractor
Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world's leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers. Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Computershare, we are looking for a Customer Service Representative (Inbound) for an initial 4 month contract based in Bristol . Purpose of the role We're looking for Customer Service Representatives to join Computershare's Contact Centre team in Bristol . You'll be the first point of contact for shareholders, handling inbound customer calls and delivering exceptional customer service while resolving a range of account-related queries. This is a fast-paced, customer-focused role where you'll build your knowledge over time, handling increasingly complex enquiries while ensuring every customer receives an accurate, professional and empathetic service. What you'll do Handle inbound customer calls, providing a professional and friendly service. Support customers with shareholder enquiries, including share valuations, account information and selling shares. Assist customers with account access and general account management queries. Handle sensitive conversations, including bereavement-related enquiries, with empathy and professionalism. Accurately update customer records and complete account transactions. Investigate customer queries using internal systems and provide clear, accurate information. Work towards quality, productivity and customer service targets. Develop your knowledge through training and gradually take ownership of more complex customer enquiries. The Skills you'll need Previous customer service experience, ideally within an inbound contact centre environment. Excellent communication and listening skills with the ability to explain information clearly. Strong customer focus with a genuine passion for delivering outstanding service. Ability to remain calm and empathetic when handling sensitive or challenging conversations. Good attention to detail and accuracy when processing customer information. Comfortable working in a fast-paced, target-driven environment. Confident using multiple computer systems while speaking with customers. Financial services experience is desirable but not essential. Why Computershare Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements. We can only accept workers operating via a PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
The Financial Crime Manager - 2nd LOD role will play a vital role in identifying, mitigating, and managing financial crime risks within the financial services sector. Based in London, this role requires a strategic thinker with a strong understanding of risk and compliance frameworks. Client Details This Financial Crime Manager - 2nd LOD role is with a growing wealth management firm based in the UK. Description Develop and implement financial crime policies and procedures in line with regulatory requirements. Conduct risk assessments to identify potential financial crime risks and recommend mitigating actions. Oversee and manage anti-money laundering (AML) and fraud prevention programmes across the organisation. Monitor and report suspicious activities to the relevant authorities in compliance with legal obligations. Provide training and guidance to employees on financial crime prevention and compliance requirements. Collaborate with internal and external stakeholders to ensure best practices are followed in risk and compliance. Conduct internal audits and investigations related to financial crime. Stay updated on regulatory changes and ensure the organisation's policies remain compliant. Profile A successful Financial Crime Manager - 2nd LOD role should have: A strong background in risk and compliance within the financial services sector. Expertise in financial crime prevention, including AML and fraud detection practices. Proficiency in interpreting and applying regulatory requirements. Excellent analytical and problem-solving skills to assess and mitigate risks. Strong communication skills, both written and verbal, to deliver training and liaise with stakeholders. A relevant qualification in compliance, risk management, or financial crime prevention is advantageous. Job Offer A competitive salary ranging from 54,000 to 66,000 per annum. Comprehensive benefits, including a pension scheme, health insurance, and performance-based bonus. The chance to work in a well-regarded organisation within the financial services sector. Opportunities for professional development and career progression. A permanent role based in the heart of London. If you are ready to take the next step in your career as a Financial Crime Manager, apply today to join a respected team in the financial services industry.
Jun 24, 2026
Full time
The Financial Crime Manager - 2nd LOD role will play a vital role in identifying, mitigating, and managing financial crime risks within the financial services sector. Based in London, this role requires a strategic thinker with a strong understanding of risk and compliance frameworks. Client Details This Financial Crime Manager - 2nd LOD role is with a growing wealth management firm based in the UK. Description Develop and implement financial crime policies and procedures in line with regulatory requirements. Conduct risk assessments to identify potential financial crime risks and recommend mitigating actions. Oversee and manage anti-money laundering (AML) and fraud prevention programmes across the organisation. Monitor and report suspicious activities to the relevant authorities in compliance with legal obligations. Provide training and guidance to employees on financial crime prevention and compliance requirements. Collaborate with internal and external stakeholders to ensure best practices are followed in risk and compliance. Conduct internal audits and investigations related to financial crime. Stay updated on regulatory changes and ensure the organisation's policies remain compliant. Profile A successful Financial Crime Manager - 2nd LOD role should have: A strong background in risk and compliance within the financial services sector. Expertise in financial crime prevention, including AML and fraud detection practices. Proficiency in interpreting and applying regulatory requirements. Excellent analytical and problem-solving skills to assess and mitigate risks. Strong communication skills, both written and verbal, to deliver training and liaise with stakeholders. A relevant qualification in compliance, risk management, or financial crime prevention is advantageous. Job Offer A competitive salary ranging from 54,000 to 66,000 per annum. Comprehensive benefits, including a pension scheme, health insurance, and performance-based bonus. The chance to work in a well-regarded organisation within the financial services sector. Opportunities for professional development and career progression. A permanent role based in the heart of London. If you are ready to take the next step in your career as a Financial Crime Manager, apply today to join a respected team in the financial services industry.
Digital Assets & Financial Crime Lead Location: Twickenham (Fully Office Based) Contract Type: Fixed-Term Contract (2 Years) Reporting to: Corporate Investigations Manager About the Role We are seeking an experienced and analytical Digital Assets & Financial Crime Lead to join our Corporate Investigations team on a two-year fixed-term contract. This is a specialist role focused on cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. You will act as the organisation's subject matter expert, providing high-quality analysis and insight to support due diligence enquiries, enhanced due diligence reviews, and corporate investigations. Working closely with investigative teams, you will translate complex blockchain and cryptocurrency findings into clear, defensible, and commercially relevant intelligence for clients. Alongside casework, you will play a key role in developing internal expertise through training, mentoring, guidance materials, and the ongoing development of crypto-related investigative capabilities and services. Key Responsibilities Act as the organisation's lead specialist for cryptocurrency, digital assets, blockchain intelligence, and related financial crime risks. Conduct and support cryptocurrency-related due diligence, enhanced due diligence, and corporate investigations. Identify and assess blockchain-related risk indicators, including wallet activity, sanctions exposure, fraud typologies, source of funds and source of wealth concerns, and high-risk associations. Produce clear, proportionate, and commercially focused analysis for client reports. Advise investigation teams on appropriate research methodologies, investigative approaches, and specialist tools. Monitor developments in cryptocurrency regulation, sanctions, blockchain analytics, digital asset markets, and emerging financial crime trends. Review and quality assure crypto-related findings to ensure accuracy, defensibility, and alignment with client requirements. Corporate Investigations & Due Diligence Deliver enhanced due diligence analysis covering corporate structures, beneficial ownership, reputational risks, sanctions exposure, litigation history, and governance integrity. Support corporate investigations by identifying red flags, evidential gaps, and risk-relevant findings. Contribute to robust, evidence-based client reporting and investigative outcomes. Capability Development & Training Develop internal guidance, typologies, best-practice resources, and investigative frameworks. Train and mentor colleagues on cryptocurrency fundamentals, blockchain tracing concepts, investigative techniques, and risk indicators. Create client-facing training materials and technical content for delivery by senior managers. Support the development of crypto-related services, methodologies, and client propositions. Manage specialist research accounts, subscriptions, and investigative resources used across the team. About You Strong practical knowledge of cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. Experience conducting or supporting due diligence, enhanced due diligence, corporate investigations, intelligence analysis, or financial crime investigations. Ability to identify and assess crypto-related risk indicators, including sanctions exposure, fraud typologies, wallet activity, source of funds/source of wealth concerns, and high-risk links. Excellent analytical and investigative skills, with a methodical and evidence-based approach. Strong report-writing abilities, capable of translating complex technical findings into clear and commercially relevant insights. Experience advising colleagues and stakeholders on investigative approaches, research methods, and analytical tools. Confident communicator with the ability to train, mentor, and present to a variety of audiences. Highly organised, self-motivated, and capable of managing multiple priorities effectively. Demonstrable commitment to confidentiality, integrity, ethical research practices, and attention to detail. Desirable Skills & Experience Experience using blockchain analytics platforms, open-source intelligence (OSINT) tools, or specialist investigative systems. Experience developing investigative guidance, typologies, checklists, or best-practice frameworks. Experience creating and delivering training content for internal teams or external clients. Knowledge of emerging cryptocurrency regulation, sanctions developments, fraud trends, and digital asset market activity. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process. To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Jun 24, 2026
Full time
Digital Assets & Financial Crime Lead Location: Twickenham (Fully Office Based) Contract Type: Fixed-Term Contract (2 Years) Reporting to: Corporate Investigations Manager About the Role We are seeking an experienced and analytical Digital Assets & Financial Crime Lead to join our Corporate Investigations team on a two-year fixed-term contract. This is a specialist role focused on cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. You will act as the organisation's subject matter expert, providing high-quality analysis and insight to support due diligence enquiries, enhanced due diligence reviews, and corporate investigations. Working closely with investigative teams, you will translate complex blockchain and cryptocurrency findings into clear, defensible, and commercially relevant intelligence for clients. Alongside casework, you will play a key role in developing internal expertise through training, mentoring, guidance materials, and the ongoing development of crypto-related investigative capabilities and services. Key Responsibilities Act as the organisation's lead specialist for cryptocurrency, digital assets, blockchain intelligence, and related financial crime risks. Conduct and support cryptocurrency-related due diligence, enhanced due diligence, and corporate investigations. Identify and assess blockchain-related risk indicators, including wallet activity, sanctions exposure, fraud typologies, source of funds and source of wealth concerns, and high-risk associations. Produce clear, proportionate, and commercially focused analysis for client reports. Advise investigation teams on appropriate research methodologies, investigative approaches, and specialist tools. Monitor developments in cryptocurrency regulation, sanctions, blockchain analytics, digital asset markets, and emerging financial crime trends. Review and quality assure crypto-related findings to ensure accuracy, defensibility, and alignment with client requirements. Corporate Investigations & Due Diligence Deliver enhanced due diligence analysis covering corporate structures, beneficial ownership, reputational risks, sanctions exposure, litigation history, and governance integrity. Support corporate investigations by identifying red flags, evidential gaps, and risk-relevant findings. Contribute to robust, evidence-based client reporting and investigative outcomes. Capability Development & Training Develop internal guidance, typologies, best-practice resources, and investigative frameworks. Train and mentor colleagues on cryptocurrency fundamentals, blockchain tracing concepts, investigative techniques, and risk indicators. Create client-facing training materials and technical content for delivery by senior managers. Support the development of crypto-related services, methodologies, and client propositions. Manage specialist research accounts, subscriptions, and investigative resources used across the team. About You Strong practical knowledge of cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. Experience conducting or supporting due diligence, enhanced due diligence, corporate investigations, intelligence analysis, or financial crime investigations. Ability to identify and assess crypto-related risk indicators, including sanctions exposure, fraud typologies, wallet activity, source of funds/source of wealth concerns, and high-risk links. Excellent analytical and investigative skills, with a methodical and evidence-based approach. Strong report-writing abilities, capable of translating complex technical findings into clear and commercially relevant insights. Experience advising colleagues and stakeholders on investigative approaches, research methods, and analytical tools. Confident communicator with the ability to train, mentor, and present to a variety of audiences. Highly organised, self-motivated, and capable of managing multiple priorities effectively. Demonstrable commitment to confidentiality, integrity, ethical research practices, and attention to detail. Desirable Skills & Experience Experience using blockchain analytics platforms, open-source intelligence (OSINT) tools, or specialist investigative systems. Experience developing investigative guidance, typologies, checklists, or best-practice frameworks. Experience creating and delivering training content for internal teams or external clients. Knowledge of emerging cryptocurrency regulation, sanctions developments, fraud trends, and digital asset market activity. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process. To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
We are looking for resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA). As a new service, we have 4 x full time IDVA positions available. These posts are initially offered on a fixed-term basis for one year, with the potential for extension subject to future funding. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities As an Independent Domestic Violence Advocate you will: provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method. undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations. About You: Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one) You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate. An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. Organised and methodical approach to work with the ability to plan, prioritise and organise workload This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Jun 23, 2026
Full time
We are looking for resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA). As a new service, we have 4 x full time IDVA positions available. These posts are initially offered on a fixed-term basis for one year, with the potential for extension subject to future funding. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities As an Independent Domestic Violence Advocate you will: provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method. undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations. About You: Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one) You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate. An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. Organised and methodical approach to work with the ability to plan, prioritise and organise workload This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
We are seeking a dedicated and compassionate Fraud & Cyber Crime Caseworker to join our Operations team on a hybrid basis working both at home and from one of our South Yorkshire offices. We have several bases across South Yorkshire and regular travel throughout the region may be required. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. About You You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial. You will need: Strong written & verbal communication skills. Competent IT skills, able to use generic systems. Good organisational & time management skills, able to manage competing needs and priorities. To work effectively both as part of a team & independently To develop & maintain partnerships with internal & external organisations. The ability to maintain professional boundaries & confidentiality. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jun 23, 2026
Full time
We are seeking a dedicated and compassionate Fraud & Cyber Crime Caseworker to join our Operations team on a hybrid basis working both at home and from one of our South Yorkshire offices. We have several bases across South Yorkshire and regular travel throughout the region may be required. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. About You You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial. You will need: Strong written & verbal communication skills. Competent IT skills, able to use generic systems. Good organisational & time management skills, able to manage competing needs and priorities. To work effectively both as part of a team & independently To develop & maintain partnerships with internal & external organisations. The ability to maintain professional boundaries & confidentiality. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
