Sustainable Building Services
Wingerworth, Derbyshire
Contracts Manager Location: Covering the East Midlands Salary: £55,000 £62,000 per annum + £5,500 Car Allowance or Company Car & Benefits! Contract: Full time, Permanent Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! Due to our exciting growth plans, we are looking for an experienced Contracts Manager to support the Company's ambitious expansion plans in the Southern Region as we continue to build teams across the UK. In your role as Contracts Manager, you will be responsible for the management of all Site Managers, Supervisors, Quality Administrators, and Tenant Liaison Officers under your supervision. Ensuring that all on-site activities are delivered safely to the highest quality, on programme and within budget, from conception through to completion. As our Contracts Manager you will be responsible for: Managing setting up each project, from allocating the site team, handover from estimating, agreeing budgets, reviewing retrofit information, sub-con procurement & formulating programmes. Day-to-day management of site managers, Site Supervisors, Tenants Liaison Officers, and any Site Operatives under your control. Holding regular team briefings (formal and informal) to ensure that staff are kept informed of Programme priorities, changes, and to review key project milestones. Ensuring all sites are adequately resourced, both from a company perspective and the supply chain. Monitoring the performance of the supply chain on a regular basis, ensuring all supply chain members are adhering to their programme and contractual requirements. Attending regular operations meetings and produce necessary reports. Ensuring all properties are completed to the required contract specification standards and all retrofit compliance requirements are adhered to in order that all properties are lodged in line with client deadlines. In order to be successful in this role you must have: SMSTS CSCS Card Full UK Driving License Minimum 10 years Construction experience EFAW High Level of Leadership and management skills with the ability to influence and mentor Ability to plan and organise resources to meet tight deadlines Proficient in IT, Particularly Outlook & Excel Problem-solving skills and analytical thinking Experience of retrofit process, from assessments, designs, and lodgements It would be great if you had: NVQ L7 Diploma in Construction Senior Management IOSH Managing Safely Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Jun 27, 2026
Full time
Contracts Manager Location: Covering the East Midlands Salary: £55,000 £62,000 per annum + £5,500 Car Allowance or Company Car & Benefits! Contract: Full time, Permanent Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! Due to our exciting growth plans, we are looking for an experienced Contracts Manager to support the Company's ambitious expansion plans in the Southern Region as we continue to build teams across the UK. In your role as Contracts Manager, you will be responsible for the management of all Site Managers, Supervisors, Quality Administrators, and Tenant Liaison Officers under your supervision. Ensuring that all on-site activities are delivered safely to the highest quality, on programme and within budget, from conception through to completion. As our Contracts Manager you will be responsible for: Managing setting up each project, from allocating the site team, handover from estimating, agreeing budgets, reviewing retrofit information, sub-con procurement & formulating programmes. Day-to-day management of site managers, Site Supervisors, Tenants Liaison Officers, and any Site Operatives under your control. Holding regular team briefings (formal and informal) to ensure that staff are kept informed of Programme priorities, changes, and to review key project milestones. Ensuring all sites are adequately resourced, both from a company perspective and the supply chain. Monitoring the performance of the supply chain on a regular basis, ensuring all supply chain members are adhering to their programme and contractual requirements. Attending regular operations meetings and produce necessary reports. Ensuring all properties are completed to the required contract specification standards and all retrofit compliance requirements are adhered to in order that all properties are lodged in line with client deadlines. In order to be successful in this role you must have: SMSTS CSCS Card Full UK Driving License Minimum 10 years Construction experience EFAW High Level of Leadership and management skills with the ability to influence and mentor Ability to plan and organise resources to meet tight deadlines Proficient in IT, Particularly Outlook & Excel Problem-solving skills and analytical thinking Experience of retrofit process, from assessments, designs, and lodgements It would be great if you had: NVQ L7 Diploma in Construction Senior Management IOSH Managing Safely Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Schools Coordinator We have an exciting and rewarding opportunity for a Schools Coordinator (School Programme Impact Officer) to work as the primary link between partner schools and the CYUK programme. City Year UK is a youth and education charity which empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, our volunteers support children who are furthest away from opportunity in the UK. Position: Schools Coordinator (internal title School Programme Impact Officer) School location: WS9 9PA (2 Days a week) Training location: Hybrid/B15 2HU/Online (Fridays) Salary: £15,717 actual (FTE £26,195 per annum) Working schedule: Term-time working (except for the second half of August) Hours: Part-time, working hours are 8:00-4:30 Duration: Permanent Start date: August 2026 Closing Date: 9am 6th July 2025 The Role The Impact Officer is based predominantly in a school (Monday to Thursday) and is the primary link between our partner schools and the City Year UK (CYUK) programme. The Impact Officer is the enabler of the programme delivery. This is achieved by supporting a team of volunteer mentors, who support school activities. Impact Officers coordinate, manage and evaluate the programme. The volunteer mentors also complete a Leadership and Development programme (delivered most Fridays during term-time) over their year of service. Impact Officers work with them on a professional development plan to chart their continuous professional development and prepare them for employment. The Impact Officer plays a key role in the engagement, training and retention of Volunteer mentors. They have pastoral oversight for the team and their relationships with those they come into contact with (children, parents, education professionals, funders, members of parliament and other stakeholders). The Impact Officer is primarily a school-based post from Monday to Thursday and is office-based on most Fridays. See locations above. About You To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity. You will have: Excellent communication and interpersonal skills Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders Ability to understand school leadership priorities and an ability to represent CYUK in this context Flexibility in approach to meet volunteers and pupils developmental needs The ability to cope well with multiple demands and to ask for support in ambiguous situations Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively Good IT knowledge and skills (essential), including Google Apps (desirable) and Salesforce (desirable) A proactive attitude, with the ability to use initiative, and a professional manner and approach Strong commitment to CYUK's mission and values Whilst not essential experience of working in a school or with schools would be an advantage in this role. If you want to make a real difference and believe that young people can change the world, we want to hear from you! Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates. Employee Benefits A range of additional benefits is also available, including up to 5% employer-matched pension contribution, two paid volunteer days per year, amazing training opportunities, interest-free travel and bike loans. Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children's Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jun 27, 2026
Full time
Schools Coordinator We have an exciting and rewarding opportunity for a Schools Coordinator (School Programme Impact Officer) to work as the primary link between partner schools and the CYUK programme. City Year UK is a youth and education charity which empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, our volunteers support children who are furthest away from opportunity in the UK. Position: Schools Coordinator (internal title School Programme Impact Officer) School location: WS9 9PA (2 Days a week) Training location: Hybrid/B15 2HU/Online (Fridays) Salary: £15,717 actual (FTE £26,195 per annum) Working schedule: Term-time working (except for the second half of August) Hours: Part-time, working hours are 8:00-4:30 Duration: Permanent Start date: August 2026 Closing Date: 9am 6th July 2025 The Role The Impact Officer is based predominantly in a school (Monday to Thursday) and is the primary link between our partner schools and the City Year UK (CYUK) programme. The Impact Officer is the enabler of the programme delivery. This is achieved by supporting a team of volunteer mentors, who support school activities. Impact Officers coordinate, manage and evaluate the programme. The volunteer mentors also complete a Leadership and Development programme (delivered most Fridays during term-time) over their year of service. Impact Officers work with them on a professional development plan to chart their continuous professional development and prepare them for employment. The Impact Officer plays a key role in the engagement, training and retention of Volunteer mentors. They have pastoral oversight for the team and their relationships with those they come into contact with (children, parents, education professionals, funders, members of parliament and other stakeholders). The Impact Officer is primarily a school-based post from Monday to Thursday and is office-based on most Fridays. See locations above. About You To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity. You will have: Excellent communication and interpersonal skills Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders Ability to understand school leadership priorities and an ability to represent CYUK in this context Flexibility in approach to meet volunteers and pupils developmental needs The ability to cope well with multiple demands and to ask for support in ambiguous situations Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively Good IT knowledge and skills (essential), including Google Apps (desirable) and Salesforce (desirable) A proactive attitude, with the ability to use initiative, and a professional manner and approach Strong commitment to CYUK's mission and values Whilst not essential experience of working in a school or with schools would be an advantage in this role. If you want to make a real difference and believe that young people can change the world, we want to hear from you! Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates. Employee Benefits A range of additional benefits is also available, including up to 5% employer-matched pension contribution, two paid volunteer days per year, amazing training opportunities, interest-free travel and bike loans. Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children's Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Annual salary: up to £29,856.80 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £29,856.80 per annum + company van and fuel card 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities." About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively Coordinate and carry out customer-related operational tasks, including communications and updates Ensure all customer appointments are attended on time and to the required standard Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated Support and deliver customer engagement activities across a range of channels Work with the Customer Service Centre to resolve front-line queries and complaints effectively Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process Provide clear, accurate, and timely information to both customers and operational teams Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement Identify opportunities and contribute to service improvements Work collaboratively with internal teams and external partners to support service delivery Plan and manage workload effectively to meet deadlines and service standards Use internal systems to accurately record and manage customer and operational information Communicate confidently with customers and colleagues, both verbally and in writing Support and contribute to community-focused initiatives and projects as required Key Criteria: Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment Proven ability to manage a high volume of work in a fast-paced, changing environment Strong communication skills, with the ability to explain information clearly and manage customer expectations Experience handling customer queries and complaints, with a focus on resolution and positive outcomes Ability to build and maintain effective relationships with customers and internal teams Good organisational and time management skills, with the ability to prioritise workload effectively Experience using computerised systems to manage customer information and track activity A proactive approach to customer engagement and improving service delivery Ability to work collaboratively across teams and with external partners Experience or interest in supporting community initiatives or projects (desirable) Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jun 26, 2026
Full time
Annual salary: up to £29,856.80 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £29,856.80 per annum + company van and fuel card 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities." About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively Coordinate and carry out customer-related operational tasks, including communications and updates Ensure all customer appointments are attended on time and to the required standard Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated Support and deliver customer engagement activities across a range of channels Work with the Customer Service Centre to resolve front-line queries and complaints effectively Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process Provide clear, accurate, and timely information to both customers and operational teams Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement Identify opportunities and contribute to service improvements Work collaboratively with internal teams and external partners to support service delivery Plan and manage workload effectively to meet deadlines and service standards Use internal systems to accurately record and manage customer and operational information Communicate confidently with customers and colleagues, both verbally and in writing Support and contribute to community-focused initiatives and projects as required Key Criteria: Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment Proven ability to manage a high volume of work in a fast-paced, changing environment Strong communication skills, with the ability to explain information clearly and manage customer expectations Experience handling customer queries and complaints, with a focus on resolution and positive outcomes Ability to build and maintain effective relationships with customers and internal teams Good organisational and time management skills, with the ability to prioritise workload effectively Experience using computerised systems to manage customer information and track activity A proactive approach to customer engagement and improving service delivery Ability to work collaboratively across teams and with external partners Experience or interest in supporting community initiatives or projects (desirable) Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better under
Jun 26, 2026
Full time
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better under
Great Places Housing Association
Blackburn, Lancashire
Housing and Wellbeing Officer - Floating Support - 9 Months Fixed Term Contract Location: Blackburn Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for providing floating support to customers living in a range of tenancies, including social housing, private rented and other settled accommodation. The role focuses on tenancy sustainment, promoting independence, preventing homelessness and supporting customers to manage their tenancy successfully within a customer-focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on supporting customers who may have a history of drug or alcohol use, mental health needs and other complex circumstances, working with landlords, housing providers and partner agencies to identify risks early, resolve tenancy-related issues and help customers remain settled in their homes. What you'll be doing To assist customers to identify their strengths, support needs and risks, including needs linked to drug or alcohol use, mental health and other complex circumstances, and jointly develop tenancy sustainment plans that help them maintain their tenancy and build independence; To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity. To assist customers to access other agencies and their services and know of the services within the wider community; To coach and assist customers to understand and meet the responsibilities of their tenancy, including rent payments, property care, neighbour relationships, communication with landlords or housing providers, and understanding their rights and obligations; To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To provide flexible, community-based floating support through home visits, outreach and partnership working, responding to changing customer needs and tenancy risks; To develop and maintain effective working relationships with social housing providers, private landlords, letting agents, local authorities, health services, substance use services and partner agencies to ensure customers receive coordinated support to sustain their tenancy; To work proactively with customers, landlords, housing providers and tenants to prevent tenancy breakdown, resolve issues at the earliest opportunity and promote long-term housing stability. What you'll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 4 in English and Maths Evidence of well-developed IT and keyboard skills Hold a full UK driving license and have access to a vehicle for use at work. What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Experience of working in Housing Management is desirable. Experience of providing floating support, tenancy sustainment or homelessness prevention support to customers living in a range of tenancy types, including social housing and private rented accommodation, is required. Experience of supporting customers with complex needs, including a history of drug or alcohol use, mental health needs, trauma or other barriers to maintaining a tenancy, is desirable. Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Good written and verbal communication. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Closing date: 1st July 2026 Shortlist date: 2nd July 2026 Interview date: TBC
Jun 26, 2026
Contractor
Housing and Wellbeing Officer - Floating Support - 9 Months Fixed Term Contract Location: Blackburn Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for providing floating support to customers living in a range of tenancies, including social housing, private rented and other settled accommodation. The role focuses on tenancy sustainment, promoting independence, preventing homelessness and supporting customers to manage their tenancy successfully within a customer-focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on supporting customers who may have a history of drug or alcohol use, mental health needs and other complex circumstances, working with landlords, housing providers and partner agencies to identify risks early, resolve tenancy-related issues and help customers remain settled in their homes. What you'll be doing To assist customers to identify their strengths, support needs and risks, including needs linked to drug or alcohol use, mental health and other complex circumstances, and jointly develop tenancy sustainment plans that help them maintain their tenancy and build independence; To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity. To assist customers to access other agencies and their services and know of the services within the wider community; To coach and assist customers to understand and meet the responsibilities of their tenancy, including rent payments, property care, neighbour relationships, communication with landlords or housing providers, and understanding their rights and obligations; To ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken; To provide flexible, community-based floating support through home visits, outreach and partnership working, responding to changing customer needs and tenancy risks; To develop and maintain effective working relationships with social housing providers, private landlords, letting agents, local authorities, health services, substance use services and partner agencies to ensure customers receive coordinated support to sustain their tenancy; To work proactively with customers, landlords, housing providers and tenants to prevent tenancy breakdown, resolve issues at the earliest opportunity and promote long-term housing stability. What you'll need Relevant professional qualifications/ memberships (Institute of Customer Service qualification) OR willing to study towards Qualified to minimum level 4 in English and Maths Evidence of well-developed IT and keyboard skills Hold a full UK driving license and have access to a vehicle for use at work. What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Experience of working in Housing Management is desirable. Experience of providing floating support, tenancy sustainment or homelessness prevention support to customers living in a range of tenancy types, including social housing and private rented accommodation, is required. Experience of supporting customers with complex needs, including a history of drug or alcohol use, mental health needs, trauma or other barriers to maintaining a tenancy, is desirable. Experience of using a strength based approach to assist customers to achieve their goals is desirable. Experience of administration and recording procedures, with an in depth understanding of confidentiality. Ability to engage and to build relationships with partnering or potential partner agencies or organisations. Experience and understanding of safeguarding. Good written and verbal communication. Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems. Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem. Demonstrable coaching skills in promoting independence. Use of the relevant range of Microsoft Office applications What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. "Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Closing date: 1st July 2026 Shortlist date: 2nd July 2026 Interview date: TBC
Make a real difference to people, families and communities Our client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, families and carers. For more than 120 years we have worked at the intersection of criminal justice, family welfare, mental health and social care, using person-centred, trauma-informed and restorative approaches that respect people's lived experience. They are now looking for a Personal Wellbeing Manager (Family & Relationships) to join their multi-disciplinary team and help service users build the positive relationships and personal resilience that support desistance from offending and a fresh start. About the role As a Personal Wellbeing Manager, you will deliver a personal wellbeing service focused on helping service users improve their wellbeing and develop, maintain and strengthen positive relationships with family and loved ones. One-to-one support will be at the heart of your work: building trust, carrying out assessments, and agreeing individual action plans delivered face to face. You will also lead group sessions and workshops that help people develop wellbeing and relationship skills, drawing on Pact's family relationship groupwork modules. You will manage your own caseload, working in close partnership with Probation practitioners, Responsible Officers, fellow Advisors, Mentors and community services. Accurate record-keeping and working towards delivery targets will be an important part of evidencing the outcomes you achieve. What you'll be doing • Providing welcoming, safe and human support, treating every service user with respect, dignity and courtesy. • Acting as the family relationships expert within the Personal Wellbeing service. • Assessing referred service users and agreeing bespoke, person-centred action plans. • Delivering intensive one-to-one and group interventions, plus advocacy with statutory, VCS and complementary services. • Maintaining strong operational relationships with local Probation staff and partner agencies. • Staying alert to changes that could indicate a change in Risk of Serious Harm, and responding appropriately to challenging behaviour to de-escalate and keep people safe. • Using digital systems to record activity, review action plans and share information appropriately with partners. • Contributing to meetings, case conferences and the continuous improvement of the service. What they're looking for • Experience of working with people who have multiple or complex needs, with a proven track record of achieving outcomes. • The ability to deliver family work. • Knowledge of safeguarding children and vulnerable adults best practice. • Strong engagement skills: the ability to use empathy, build rapport and develop supportive professional relationships while maintaining clear boundaries. • Knowledge of the criminal justice system and the impact of criminality on family and relationships. • Experience of motivating others, with excellent interpersonal and advocacy skills. • High attention to detail and the ability to organise your workload, prioritise and meet performance targets. Desirable • Experience of the criminal justice system and of multi-agency working. • Experience of delivering services in group settings, with presentation and facilitation skills. • An adult training qualification (Level 3 in Adult Education and Training, PGCE or equivalent). • Experience of managing risk. • Lived experience of the criminal justice system. Above all, they are looking for someone who shares their values: empathy with the families of prisoners and people with convictions, high standards of integrity and accountability, emotional resilience, a commitment to equity and inclusion, and effective personal and professional boundaries, including the ability to recognise and manage grooming or conditioning behaviours. Why join their organisation You will be part of a diverse, inclusive and collaborative charity, working alongside skilled colleagues across courts, prisons, probation services and communities in England and Wales. This is a role where the support you provide has a direct and lasting impact on people, their families and the wider community. How to apply If you feel you meet the requirements of this post please complete an application form by clicking the 'Apply now' button. Applications are monitored as they are received and therefore should a number of suitable candidates apply before the closing date, they reserve the right to close the vacancy before the stated closing date. Other information Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Wellbeing Advisor, Family Support Worker, Offender Manager, Community Rehabilitation Worker, Probation Support Officer, Family Engagement Worker, Resettlement Support Worker, Case Manager, Community Keyworker, Victim and Family Liaison Officer REF-
Jun 25, 2026
Full time
Make a real difference to people, families and communities Our client is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community, and their children, families and carers. For more than 120 years we have worked at the intersection of criminal justice, family welfare, mental health and social care, using person-centred, trauma-informed and restorative approaches that respect people's lived experience. They are now looking for a Personal Wellbeing Manager (Family & Relationships) to join their multi-disciplinary team and help service users build the positive relationships and personal resilience that support desistance from offending and a fresh start. About the role As a Personal Wellbeing Manager, you will deliver a personal wellbeing service focused on helping service users improve their wellbeing and develop, maintain and strengthen positive relationships with family and loved ones. One-to-one support will be at the heart of your work: building trust, carrying out assessments, and agreeing individual action plans delivered face to face. You will also lead group sessions and workshops that help people develop wellbeing and relationship skills, drawing on Pact's family relationship groupwork modules. You will manage your own caseload, working in close partnership with Probation practitioners, Responsible Officers, fellow Advisors, Mentors and community services. Accurate record-keeping and working towards delivery targets will be an important part of evidencing the outcomes you achieve. What you'll be doing • Providing welcoming, safe and human support, treating every service user with respect, dignity and courtesy. • Acting as the family relationships expert within the Personal Wellbeing service. • Assessing referred service users and agreeing bespoke, person-centred action plans. • Delivering intensive one-to-one and group interventions, plus advocacy with statutory, VCS and complementary services. • Maintaining strong operational relationships with local Probation staff and partner agencies. • Staying alert to changes that could indicate a change in Risk of Serious Harm, and responding appropriately to challenging behaviour to de-escalate and keep people safe. • Using digital systems to record activity, review action plans and share information appropriately with partners. • Contributing to meetings, case conferences and the continuous improvement of the service. What they're looking for • Experience of working with people who have multiple or complex needs, with a proven track record of achieving outcomes. • The ability to deliver family work. • Knowledge of safeguarding children and vulnerable adults best practice. • Strong engagement skills: the ability to use empathy, build rapport and develop supportive professional relationships while maintaining clear boundaries. • Knowledge of the criminal justice system and the impact of criminality on family and relationships. • Experience of motivating others, with excellent interpersonal and advocacy skills. • High attention to detail and the ability to organise your workload, prioritise and meet performance targets. Desirable • Experience of the criminal justice system and of multi-agency working. • Experience of delivering services in group settings, with presentation and facilitation skills. • An adult training qualification (Level 3 in Adult Education and Training, PGCE or equivalent). • Experience of managing risk. • Lived experience of the criminal justice system. Above all, they are looking for someone who shares their values: empathy with the families of prisoners and people with convictions, high standards of integrity and accountability, emotional resilience, a commitment to equity and inclusion, and effective personal and professional boundaries, including the ability to recognise and manage grooming or conditioning behaviours. Why join their organisation You will be part of a diverse, inclusive and collaborative charity, working alongside skilled colleagues across courts, prisons, probation services and communities in England and Wales. This is a role where the support you provide has a direct and lasting impact on people, their families and the wider community. How to apply If you feel you meet the requirements of this post please complete an application form by clicking the 'Apply now' button. Applications are monitored as they are received and therefore should a number of suitable candidates apply before the closing date, they reserve the right to close the vacancy before the stated closing date. Other information Our client is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. You may have experience of the following: Wellbeing Advisor, Family Support Worker, Offender Manager, Community Rehabilitation Worker, Probation Support Officer, Family Engagement Worker, Resettlement Support Worker, Case Manager, Community Keyworker, Victim and Family Liaison Officer REF-
Business Support Officer (Children & Families Service) Location: London Borough of Hackney Hours: Full-time Start : ASAP Location : Hackney E8 - Hybrid Pay Rates: 19.98/hr (PAYE) OR 26.92/hr (Umbrella) Length: 3 Months Enhanced DBS required Are you a resourceful, highly organised administrative professional looking to make a meaningful impact? The London Borough of Hackney is seeking a Children & Families Service Business Support Officer to play a pivotal role in their centralised Business Support Hubs. In this dynamic position, you will deliver comprehensive operational and administrative support across Children and Education services, directly contributing to the smooth running of vital community provisions. Key Responsibilities As a versatile member of the hub, your duties will span across multiple functional areas, including: Administrative & Clerical Support: Deliver high-quality minute-taking (including complex, confidential meetings), data entry, filing, scanning, and mail handling. Financial Processes: Process invoices, payments, expenses, travel warrants, and local orders while ensuring strict regulatory compliance. Client & Service Support: Act as a key point of contact, handling complex and sensitive enquiries from service users, families, and external professionals. Data & Performance Management: Maintain the accuracy and integrity of critical data systems used for service planning and statutory reporting. Logistics & IT: Coordinate diaries, book travel, manage event logistics, and provide basic, first-line ICT troubleshooting for staff. HR Support: Assist with recruitment and onboarding processes, including interview scheduling and applicant liaison. What We Are Looking For Experience: Proven background in a busy administrative or business support role managing multiple competing priorities. Experience within a Local Authority or Children's Services environment is highly desirable. Technical Skills: Proficiency in digital tools (Microsoft Office / Google Workspace) and a proactive attitude toward learning new systems and AI tools. Communication & Minutes: Exceptional verbal and written communication skills, with a proven track record of accurate, high-level minute-taking. Discretion: A deep understanding of data protection regulations and the ability to maintain the absolute confidentiality required when handling sensitive children and family cases. Core Values: A strong personal and professional commitment to anti-racism, diversity, and dismantling systemic inequalities. Requirements A satisfactory Enhanced Disclosure and Barring Service (DBS) check is mandatory for this position. Flexibility to meet service demands, which may occasionally include working outside standard office hours or participating in cover rotas. Commitments to Culture & Equality Hackney aspires to be an anti-racist organisation. We expect all staff to make anti-racism and anti-oppressive ways of working a foundation of their practice, actively cultivating an inclusive learning environment that celebrates cultural, heritage, and religious diversity. Please note due to the high volume of applications only successful candidates will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jun 24, 2026
Seasonal
Business Support Officer (Children & Families Service) Location: London Borough of Hackney Hours: Full-time Start : ASAP Location : Hackney E8 - Hybrid Pay Rates: 19.98/hr (PAYE) OR 26.92/hr (Umbrella) Length: 3 Months Enhanced DBS required Are you a resourceful, highly organised administrative professional looking to make a meaningful impact? The London Borough of Hackney is seeking a Children & Families Service Business Support Officer to play a pivotal role in their centralised Business Support Hubs. In this dynamic position, you will deliver comprehensive operational and administrative support across Children and Education services, directly contributing to the smooth running of vital community provisions. Key Responsibilities As a versatile member of the hub, your duties will span across multiple functional areas, including: Administrative & Clerical Support: Deliver high-quality minute-taking (including complex, confidential meetings), data entry, filing, scanning, and mail handling. Financial Processes: Process invoices, payments, expenses, travel warrants, and local orders while ensuring strict regulatory compliance. Client & Service Support: Act as a key point of contact, handling complex and sensitive enquiries from service users, families, and external professionals. Data & Performance Management: Maintain the accuracy and integrity of critical data systems used for service planning and statutory reporting. Logistics & IT: Coordinate diaries, book travel, manage event logistics, and provide basic, first-line ICT troubleshooting for staff. HR Support: Assist with recruitment and onboarding processes, including interview scheduling and applicant liaison. What We Are Looking For Experience: Proven background in a busy administrative or business support role managing multiple competing priorities. Experience within a Local Authority or Children's Services environment is highly desirable. Technical Skills: Proficiency in digital tools (Microsoft Office / Google Workspace) and a proactive attitude toward learning new systems and AI tools. Communication & Minutes: Exceptional verbal and written communication skills, with a proven track record of accurate, high-level minute-taking. Discretion: A deep understanding of data protection regulations and the ability to maintain the absolute confidentiality required when handling sensitive children and family cases. Core Values: A strong personal and professional commitment to anti-racism, diversity, and dismantling systemic inequalities. Requirements A satisfactory Enhanced Disclosure and Barring Service (DBS) check is mandatory for this position. Flexibility to meet service demands, which may occasionally include working outside standard office hours or participating in cover rotas. Commitments to Culture & Equality Hackney aspires to be an anti-racist organisation. We expect all staff to make anti-racism and anti-oppressive ways of working a foundation of their practice, actively cultivating an inclusive learning environment that celebrates cultural, heritage, and religious diversity. Please note due to the high volume of applications only successful candidates will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process. The Role The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.
Jun 24, 2026
Full time
We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process. The Role The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.
Be the driving force behind safe, compliant, and operational buildings across Hampshire. We're recruiting for Mechanical Engineer to join Hampshire County Council's Property Services Team. This is your chance to make a real impact on a substantial & diverse estate that includes schools, libraries, historic buildings, and countryside sites. The Role: You will be a property professional surrounded by a team of 300+ in Property Services which includes engineers, building surveyors, structural engineers, architects, landscape architects & embedded fire officers. As a Mechanical Engineer (Operational Maintenance), you'll support the delivery of the mechanical maintenance services within a defined area across the HCC built estate. Working within our Engineering Term Maintenance Contract, you'll manage reactive, cyclical, and statutory maintenance programmes, ensuring compliance and minimising risk. You'll be working on a contract valued up to £200 million , covering planned preventative maintenance and reactive repairs to keep Hampshire County Council buildings safe, compliant, and operational. You'll play a key role in monitoring contract performance across a diverse portfolio of 10,000 assets spread across 1,000 sites , including: Schools Adult & Children's Homes Libraries Corporate Offices and Registration Buildings Countryside Parks and Farms Our estate ranges from listed historic buildings to brand-new facilities recently delivered by our Delivery Team of Architects in Property Services, offering you a unique and varied challenge. What you'll do: Ensure all operational maintenance activities, including inspections, servicing, and remedial works are carried out in line with contract and specification. Conduct onsite engineering and health and safety audits of TMC engineers and sub-contractors. Conduct financial audits of additional, reactive and planned works, ensuring good public value outcomes. Demonstrate and uphold high levels of technical competence and specialist knowledge. Acting as a key liaison for clients and contractors, providing technical advice and resolving issues. Ensuring full compliance with health and safety regulations, risk management protocols, and statutory servicing requirements. What we're looking for: Our people are what make us a vibrant and well-respected organisation. With a strong track record of delivering high quality services within a property or construction environment, you will be able to contribute to our purpose of delivering great public value outcomes at the same time as developing your own career. To be successful in the role you will have the following knowledge, skills and qualifications: Technical apprenticeship, or Equivalent qualification in Mechanical Services or Building Services Engineering. Recent, relevant experience in engineering maintenance programmes. Good knowledge of technical standards and legislation (e.g., GSUIR 98, PSSR 2000, ACOP L8, HSG274, F GAS, LOLER 98). Excellent organisational, communication, and project management skills. Proven ability to develop effective solutions to complex technical problems. Good understanding of CDM 2015 Regulations in regard to Health & Safety. Passionate about delivering public services as a collaborative team member. Commercially and financially aware and able to flex to meet the changing requirements of the role in line with service priorities and manage budgets effectively. Highly self-motivated, you will be able to effectively manage and prioritise a busy workload. Good networker, with the ability to build and maintain effective relationships across a range of stakeholders. An excellent listener and communicator, to both technical and non-technical audiences, in oral, written, presentation and briefing form. You will be required to travel to various locations within Hampshire (and the Isle of Wight or other local authority), and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis. Why join us? Hampshire County Council is a flexible employer interested in making the most of your skills and offers a great work life balance. Here are some of the reasons why we are a great choice for your next career move: Hybrid working - flexible blend of office and home working. Currently most teams working in Winchester a minimum of one day a week. Generous annual leave - 25 days plus bank holidays, rising to 28 after 5 years and paid sick leave. Local Government Pension scheme - with a substantial employer contribution. Family-friendly policies - including flexi-leave and compressed hours. Employee discounts - on gyms, retailers, travel, holidays, restaurants and more. Professional development - opportunities for CPD and career progression. Inclusive culture - we are committed to inclusion, diversity and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+) in accordance with our Inclusion Strategy. Hampshire County Council is nationally recognised as a high-performing, forward-thinking local authority. Join us and make a real difference while developing your career in a supportive environment.
Jun 24, 2026
Full time
Be the driving force behind safe, compliant, and operational buildings across Hampshire. We're recruiting for Mechanical Engineer to join Hampshire County Council's Property Services Team. This is your chance to make a real impact on a substantial & diverse estate that includes schools, libraries, historic buildings, and countryside sites. The Role: You will be a property professional surrounded by a team of 300+ in Property Services which includes engineers, building surveyors, structural engineers, architects, landscape architects & embedded fire officers. As a Mechanical Engineer (Operational Maintenance), you'll support the delivery of the mechanical maintenance services within a defined area across the HCC built estate. Working within our Engineering Term Maintenance Contract, you'll manage reactive, cyclical, and statutory maintenance programmes, ensuring compliance and minimising risk. You'll be working on a contract valued up to £200 million , covering planned preventative maintenance and reactive repairs to keep Hampshire County Council buildings safe, compliant, and operational. You'll play a key role in monitoring contract performance across a diverse portfolio of 10,000 assets spread across 1,000 sites , including: Schools Adult & Children's Homes Libraries Corporate Offices and Registration Buildings Countryside Parks and Farms Our estate ranges from listed historic buildings to brand-new facilities recently delivered by our Delivery Team of Architects in Property Services, offering you a unique and varied challenge. What you'll do: Ensure all operational maintenance activities, including inspections, servicing, and remedial works are carried out in line with contract and specification. Conduct onsite engineering and health and safety audits of TMC engineers and sub-contractors. Conduct financial audits of additional, reactive and planned works, ensuring good public value outcomes. Demonstrate and uphold high levels of technical competence and specialist knowledge. Acting as a key liaison for clients and contractors, providing technical advice and resolving issues. Ensuring full compliance with health and safety regulations, risk management protocols, and statutory servicing requirements. What we're looking for: Our people are what make us a vibrant and well-respected organisation. With a strong track record of delivering high quality services within a property or construction environment, you will be able to contribute to our purpose of delivering great public value outcomes at the same time as developing your own career. To be successful in the role you will have the following knowledge, skills and qualifications: Technical apprenticeship, or Equivalent qualification in Mechanical Services or Building Services Engineering. Recent, relevant experience in engineering maintenance programmes. Good knowledge of technical standards and legislation (e.g., GSUIR 98, PSSR 2000, ACOP L8, HSG274, F GAS, LOLER 98). Excellent organisational, communication, and project management skills. Proven ability to develop effective solutions to complex technical problems. Good understanding of CDM 2015 Regulations in regard to Health & Safety. Passionate about delivering public services as a collaborative team member. Commercially and financially aware and able to flex to meet the changing requirements of the role in line with service priorities and manage budgets effectively. Highly self-motivated, you will be able to effectively manage and prioritise a busy workload. Good networker, with the ability to build and maintain effective relationships across a range of stakeholders. An excellent listener and communicator, to both technical and non-technical audiences, in oral, written, presentation and briefing form. You will be required to travel to various locations within Hampshire (and the Isle of Wight or other local authority), and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis. Why join us? Hampshire County Council is a flexible employer interested in making the most of your skills and offers a great work life balance. Here are some of the reasons why we are a great choice for your next career move: Hybrid working - flexible blend of office and home working. Currently most teams working in Winchester a minimum of one day a week. Generous annual leave - 25 days plus bank holidays, rising to 28 after 5 years and paid sick leave. Local Government Pension scheme - with a substantial employer contribution. Family-friendly policies - including flexi-leave and compressed hours. Employee discounts - on gyms, retailers, travel, holidays, restaurants and more. Professional development - opportunities for CPD and career progression. Inclusive culture - we are committed to inclusion, diversity and wellbeing. Staff are encouraged to get involved in a variety of internal Networks (BME, staff disability, Carers and working parents, and LGBT+) in accordance with our Inclusion Strategy. Hampshire County Council is nationally recognised as a high-performing, forward-thinking local authority. Join us and make a real difference while developing your career in a supportive environment.
Land Liaison Officer - Bury St Edmunds The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Land Liaison Officer to come and join our expanding team in Bury St Edmunds, working on Nationally Significant Infrastructure Projects across East Anglia. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. This is a permanent, full-time position (Mon-Fri), with our Bury St Edmunds being the base of operations with the main work being carried out on-site across East Anglia. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Liaise with stakeholders regarding land matters. Ensure Contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Advising landowners on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. Follow up on requests from the landowners as needed. The successful candidate will have Previous experience in a Land/Agricultural Liaison role would be advantageous. IT skills and system awareness. Up to date knowledge of Agricultural and Rural affairs. Knowledge of land drainage matters would be beneficial. Strong Organisational, planning and problem-solving skills with strong attention to detail. Clear and professional communicator with strong written and verbal skills. Health & Safety knowledge would be beneficial. Full UK Driving License. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. You can also apply for this role by clicking the Apply Button.
Jun 23, 2026
Full time
Land Liaison Officer - Bury St Edmunds The Team & Focus of the Role Our Infrastructure Services team continue to go from strength to strength and as such, we have an exciting opportunity for a Land Liaison Officer to come and join our expanding team in Bury St Edmunds, working on Nationally Significant Infrastructure Projects across East Anglia. At Fisher German our customers and clients are at the heart of what we do. We have long standing relationships with many of our clients through the generations (some up to 80+ years). This is down to the trust they have in us to deliver what we say we will, on time. Working closely with internal and external stakeholders, you will be responsible in managing land access for contractors, being the primary point of contact for landowners and occupiers and ensuring that contractors are adhering to regulations regarding land. This is a permanent, full-time position (Mon-Fri), with our Bury St Edmunds being the base of operations with the main work being carried out on-site across East Anglia. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Liaise with stakeholders regarding land matters. Ensure Contractors are aware of pre-entry notice provisions, that these are adhered to and manage agreement with landowners. Advising landowners on accommodation works (e.g. accesses, water supplies, fencing etc), construction matters and project requirements. Working closely with the wider project team. Follow up on requests from the landowners as needed. The successful candidate will have Previous experience in a Land/Agricultural Liaison role would be advantageous. IT skills and system awareness. Up to date knowledge of Agricultural and Rural affairs. Knowledge of land drainage matters would be beneficial. Strong Organisational, planning and problem-solving skills with strong attention to detail. Clear and professional communicator with strong written and verbal skills. Health & Safety knowledge would be beneficial. Full UK Driving License. Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. You can also apply for this role by clicking the Apply Button.
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. Reporting into our UK Division Security Officer, you'll plays a crucial role in ensuring the implementation and maintenance of security protocols on higher security projects. You will be responsible for conducting site audits, overseeing staff adherence to security briefings, and serving as the primary liaison between projects and corporate security department. Please note that this role is a minimum of 3 days a week in Hoddesdon with travel to our sites and projects nationally. About our role Information Security Policy Uphold staff awareness of their security obligations pertaining to the project and disseminate any policy and procedural alterations affecting the project or its personnel. Information Security Risk Management Initiate and facilitate measures aimed at reducing information security risks where appropriate and necessary. Identify all involved entities within the supply chain throughout the project lifecycle and conduct necessary due diligence concerning personnel vetting and IT system evaluations. Ensure all staff, including internal personnel and supply chain staff, are appropriately vetted in accordance with security requirements Information Security Awareness Collaborate closely with the UK Division Security Officer to disseminate information security awareness materials. Have an awareness and understanding of UK Government and Defence security conditions and standards including changes and updates that occur. Information Security Training Ensure all project personnel receive and comprehend vital security briefings, maintaining a consistent and high level of awareness and compliance. Facilitate effective communication and the creation of Toolbox Talks following project incidents. Assist in the delivery of security briefings to ensure all personnel are informed of relevant security policies and practices. Primary Point of Contact Serve as the primary liaison between the project and the Corporate Security Department, proficiently conveying messages, updates, and coordinating security-related affairs. Assurance and Reporting Report matters concerning Information Security to the UK Division Security Officer (DSO). Maintain precise and detailed records of security-related activities, reports, and incident logs for comprehensive reference and analysis. Auditing & Risk Notifications Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. About you You'll have demonstrable experience in a similar role. Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. Strong commitment to best practice in security management, ensuring high standards are consistently maintained. Clear and confident communicator, able to share information effectively and promote awareness across all levels. Detail-oriented and reliable, with a focus on accuracy, accountability, and continuous improvement. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Oct 07, 2025
Full time
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. Reporting into our UK Division Security Officer, you'll plays a crucial role in ensuring the implementation and maintenance of security protocols on higher security projects. You will be responsible for conducting site audits, overseeing staff adherence to security briefings, and serving as the primary liaison between projects and corporate security department. Please note that this role is a minimum of 3 days a week in Hoddesdon with travel to our sites and projects nationally. About our role Information Security Policy Uphold staff awareness of their security obligations pertaining to the project and disseminate any policy and procedural alterations affecting the project or its personnel. Information Security Risk Management Initiate and facilitate measures aimed at reducing information security risks where appropriate and necessary. Identify all involved entities within the supply chain throughout the project lifecycle and conduct necessary due diligence concerning personnel vetting and IT system evaluations. Ensure all staff, including internal personnel and supply chain staff, are appropriately vetted in accordance with security requirements Information Security Awareness Collaborate closely with the UK Division Security Officer to disseminate information security awareness materials. Have an awareness and understanding of UK Government and Defence security conditions and standards including changes and updates that occur. Information Security Training Ensure all project personnel receive and comprehend vital security briefings, maintaining a consistent and high level of awareness and compliance. Facilitate effective communication and the creation of Toolbox Talks following project incidents. Assist in the delivery of security briefings to ensure all personnel are informed of relevant security policies and practices. Primary Point of Contact Serve as the primary liaison between the project and the Corporate Security Department, proficiently conveying messages, updates, and coordinating security-related affairs. Assurance and Reporting Report matters concerning Information Security to the UK Division Security Officer (DSO). Maintain precise and detailed records of security-related activities, reports, and incident logs for comprehensive reference and analysis. Auditing & Risk Notifications Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. About you You'll have demonstrable experience in a similar role. Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. Strong commitment to best practice in security management, ensuring high standards are consistently maintained. Clear and confident communicator, able to share information effectively and promote awareness across all levels. Detail-oriented and reliable, with a focus on accuracy, accountability, and continuous improvement. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Oct 06, 2025
Full time
A little about us Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children s life chances. The Catholic Children s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis. We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership . What we are looking for We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You ll be part of a passionate team working to improve children s life chances through early intervention and family support. Duties and Responsibilities Service Analysis and Quality Assurance Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator). Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries. Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions. Maintain effective and up-to-date digital filing systems. Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children s lives. Family Liaison and Support Undertake office and reception duties from 4pm 6.30pm, including liaising with parents, answering calls, and welcoming visitors. Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options. Help develop a programme of workshops for parents/carers, assessing needs and tailoring support. Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery. Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside. Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract. Why join us? The successful candidate will receive an excellent package including: Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays. Up to 11% employer pension contribution. Access to a staff Health Plan and Employee Assistance Programme. Training opportunities, including Salesforce Administrator certification. The chance to make a meaningful difference every day. Salary: £15,600 per annum (pro rata of £34,125 FTE) Hours: 16 hours per week 2:30pm 6:30pm, four days per week (days negotiable) Location: St Francis Family Centre, 34 Wades Place, London E14 0DE Please note: homeworking is not possible for this role. Key dates: Closing Date: Sunday, 27th October 2025 Interview Date: Monday, 3rd November 2025 Safeguarding CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
Project Worker - Mockingbird Making a Difference in Foster Care! We are seeking a talented individual to join our team of passionate and dynamic project workers. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will help make a difference and improve the lives of foster families and of children and young people in foster care Position: Project Worker Mockingbird Salary: £32,480 £37,555 per annum Location:Home based in the North West / Yorkshire or Midlands England, with travel required throughout UK. Applicants MUST live in these areas to be considered. Hours: Full time, 35 hours per week Closing date: 31st October Interview dates: Friday 14th November (held in person in Leeds, venue TBC) About the Role As a Mockingbird Project Worker you will support services to deliver sustainable foster care. This exciting programme is currently working with over a hundred fostering services across England, Scotland and Wales, and is looking to grow further. Mockingbird is an evidence-based model structured around the support and relationships an extended family provides. The model nurtures the relationships between children, young people and foster families supporting them to build a resilient and caring community. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will work directly with fostering services to help make a difference and improve the lives of foster families and of children and young people in foster care. You will provide guidance and support to fostering services to enable them to understand, implement and sustain the Mockingbird model. This is a great opportunity to join the Mockingbird programme at an exciting time of continued growth in a role that offers the opportunity to have a genuine impact on the experiences and outcomes for looked after children and fostering families. About You We're seeking individuals who are: Experienced in delivering training and coaching, both online and in person within fostering or children s services. Passionate about improving the lives of children and young people in care. Skilled in relationship-building and confident working across multidisciplinary teams. Organised and self-motivated, able to manage a varied workload and travel regularly. Familiar with children s social care policy and practice (fostering knowledge is a strong advantage). Committed to equity, diversity, and inclusion. Essential: Experience in delivering training and support both online and in-person. Strong interpersonal and communication skills. Confident IT skills, including Microsoft Teams and Office 365. Willingness to travel and work flexibly across your region and the UK. Desirable: Understanding of the Mockingbird model. Experience working with foster carers, local authorities, or independent fostering agencies. Lived experience of the care system. The role is home based (applicants MUST live within the Northwest/Yorkshire or Midlands area) and will require extensive travel and occasional overnight stays within the UK on a regular basis. About the Organisation As the UK s leading fostering charity, they work with fostering services and foster families to transform children s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters. What We Offer 38 days annual leave (including bank holidays) Flexible and hybrid working arrangements Enhanced maternity, adoption, and sick pay Pension scheme and life assurance Employee Assistance Programme (24/7) Season ticket loan Eye care contributions Other roles you may have experience in could include: Mockingbird Liaison Worker, Family Support Worker, Children s Project Worker, Children s Support Worker, Therapeutic Fostering Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 03, 2025
Full time
Project Worker - Mockingbird Making a Difference in Foster Care! We are seeking a talented individual to join our team of passionate and dynamic project workers. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will help make a difference and improve the lives of foster families and of children and young people in foster care Position: Project Worker Mockingbird Salary: £32,480 £37,555 per annum Location:Home based in the North West / Yorkshire or Midlands England, with travel required throughout UK. Applicants MUST live in these areas to be considered. Hours: Full time, 35 hours per week Closing date: 31st October Interview dates: Friday 14th November (held in person in Leeds, venue TBC) About the Role As a Mockingbird Project Worker you will support services to deliver sustainable foster care. This exciting programme is currently working with over a hundred fostering services across England, Scotland and Wales, and is looking to grow further. Mockingbird is an evidence-based model structured around the support and relationships an extended family provides. The model nurtures the relationships between children, young people and foster families supporting them to build a resilient and caring community. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will work directly with fostering services to help make a difference and improve the lives of foster families and of children and young people in foster care. You will provide guidance and support to fostering services to enable them to understand, implement and sustain the Mockingbird model. This is a great opportunity to join the Mockingbird programme at an exciting time of continued growth in a role that offers the opportunity to have a genuine impact on the experiences and outcomes for looked after children and fostering families. About You We're seeking individuals who are: Experienced in delivering training and coaching, both online and in person within fostering or children s services. Passionate about improving the lives of children and young people in care. Skilled in relationship-building and confident working across multidisciplinary teams. Organised and self-motivated, able to manage a varied workload and travel regularly. Familiar with children s social care policy and practice (fostering knowledge is a strong advantage). Committed to equity, diversity, and inclusion. Essential: Experience in delivering training and support both online and in-person. Strong interpersonal and communication skills. Confident IT skills, including Microsoft Teams and Office 365. Willingness to travel and work flexibly across your region and the UK. Desirable: Understanding of the Mockingbird model. Experience working with foster carers, local authorities, or independent fostering agencies. Lived experience of the care system. The role is home based (applicants MUST live within the Northwest/Yorkshire or Midlands area) and will require extensive travel and occasional overnight stays within the UK on a regular basis. About the Organisation As the UK s leading fostering charity, they work with fostering services and foster families to transform children s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters. What We Offer 38 days annual leave (including bank holidays) Flexible and hybrid working arrangements Enhanced maternity, adoption, and sick pay Pension scheme and life assurance Employee Assistance Programme (24/7) Season ticket loan Eye care contributions Other roles you may have experience in could include: Mockingbird Liaison Worker, Family Support Worker, Children s Project Worker, Children s Support Worker, Therapeutic Fostering Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Positions - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £12.53/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting four admin officers for Slough County Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and possibly those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Positions - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £12.53/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting four admin officers for Slough County Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and possibly those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 01, 2025
Full time
How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Workshop Supervisor Leicester Our client is a family run, leading British hardware manufacturer, finisher and supplier for Ironmongery projects. They are looking for a Workshop Supervisor to run the workshop without Manager's direct involvement. Responsibilities: Stock management Day to Day running of the workshop Order management Order fulfilment Check in Deliveries Despatch orders - book out and hand over to DPD Courier liaison Project packing - training given. Engage with suppliers & subcontractors Key holder. Responsible for open and lock up. Driving to suppliers - pick ups & drop offs. Use own car and full clean driving license. Health & Safety officer Maintain clean & tidy workshop Cover other staff, filling in their tasks where required. Training provided. Train new team members as we grow. Opportunities for development in role: Streamline the workshop. (Stock control order management booking in and despatch) 'Pandemic-proof it' Implement stock management software such as TidyStock or custom built. Implement new/improved processes to raise efficiency. Re-organise the shelves, materials, parts, sundries etc. Reduce/eliminate inefficiencies in the workshop Customer liaison. Site visits and project planning. Hours - 8am - 4pm Monday - Friday Salary - Workshop Supervisor £35,000 - £38,000 Please apply using the apply here button.
Sep 23, 2025
Full time
Workshop Supervisor Leicester Our client is a family run, leading British hardware manufacturer, finisher and supplier for Ironmongery projects. They are looking for a Workshop Supervisor to run the workshop without Manager's direct involvement. Responsibilities: Stock management Day to Day running of the workshop Order management Order fulfilment Check in Deliveries Despatch orders - book out and hand over to DPD Courier liaison Project packing - training given. Engage with suppliers & subcontractors Key holder. Responsible for open and lock up. Driving to suppliers - pick ups & drop offs. Use own car and full clean driving license. Health & Safety officer Maintain clean & tidy workshop Cover other staff, filling in their tasks where required. Training provided. Train new team members as we grow. Opportunities for development in role: Streamline the workshop. (Stock control order management booking in and despatch) 'Pandemic-proof it' Implement stock management software such as TidyStock or custom built. Implement new/improved processes to raise efficiency. Re-organise the shelves, materials, parts, sundries etc. Reduce/eliminate inefficiencies in the workshop Customer liaison. Site visits and project planning. Hours - 8am - 4pm Monday - Friday Salary - Workshop Supervisor £35,000 - £38,000 Please apply using the apply here button.
EHCP Officer (Temporary) T ravel between Cambridge and Huntingdon £13.94 - £14.87 per hour + Hybrid Working + Full Time + Supportive Team Environment Are you passionate about supporting young people with Special Educational Needs and making a real difference to their education journey? Do you want a role that offers variety, hybrid working, and the chance to directly impact the lives of students with EHCPs? This College is a large, inspirational centre of learning with modern facilities, an excellent reputation, and Investors in People Gold status. With outstanding teaching and support services, this is a college to be proud of and to be part of. In this role, you'll work with students who have Education, Health & Care Plans, supporting their transition, retention and success at college. You'll liaise with families, advocates and external agencies, and play a key role in preparing, chairing and reporting on Annual Reviews. Working closely with lecturers and support teams, you'll ensure students receive the best possible support while meeting policy, statutory and contractual obligations. The ideal candidate will have experience working with students with Special Educational Needs, hold GCSEs in English and Maths (A-C or equivalent), and bring excellent communication, organisational and problem-solving skills. This is a brilliant opportunity for someone looking to make a meaningful impact in a rewarding and supportive role. The Role Temporary, full-time role up to Christmas Supporting students with EHCPs through direct and indirect interventions Family and advocate liaison, including leading and reporting on Annual Reviews Working collaboratively with staff and external agencies Hybrid working available, with flexibility required for business needs The Person Experience working with students with Special Educational Needs GCSEs in English and Maths (A-C or equivalent) Strong communication and interpersonal skills High attention to detail, able to follow procedures and problem solve independently Passion for supporting young people to succeed
Sep 22, 2025
Full time
EHCP Officer (Temporary) T ravel between Cambridge and Huntingdon £13.94 - £14.87 per hour + Hybrid Working + Full Time + Supportive Team Environment Are you passionate about supporting young people with Special Educational Needs and making a real difference to their education journey? Do you want a role that offers variety, hybrid working, and the chance to directly impact the lives of students with EHCPs? This College is a large, inspirational centre of learning with modern facilities, an excellent reputation, and Investors in People Gold status. With outstanding teaching and support services, this is a college to be proud of and to be part of. In this role, you'll work with students who have Education, Health & Care Plans, supporting their transition, retention and success at college. You'll liaise with families, advocates and external agencies, and play a key role in preparing, chairing and reporting on Annual Reviews. Working closely with lecturers and support teams, you'll ensure students receive the best possible support while meeting policy, statutory and contractual obligations. The ideal candidate will have experience working with students with Special Educational Needs, hold GCSEs in English and Maths (A-C or equivalent), and bring excellent communication, organisational and problem-solving skills. This is a brilliant opportunity for someone looking to make a meaningful impact in a rewarding and supportive role. The Role Temporary, full-time role up to Christmas Supporting students with EHCPs through direct and indirect interventions Family and advocate liaison, including leading and reporting on Annual Reviews Working collaboratively with staff and external agencies Hybrid working available, with flexibility required for business needs The Person Experience working with students with Special Educational Needs GCSEs in English and Maths (A-C or equivalent) Strong communication and interpersonal skills High attention to detail, able to follow procedures and problem solve independently Passion for supporting young people to succeed