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Service Delivery Manager Permanent role Based in Helston, Culdrose Offering 68,000 Do you have experience in service delivery management? Do you have experience with ILS delivery frameworks? Do you want to work with an industry-leading company? If your answers are yes to these, then this could be the role for you! As the Service Delivery Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry! You will be involved in: Act as the primary point of contact for the Sustainment Organisation and the programme, building and maintaining strong relationships to understand their needs and expectations Manage and be accountable for the delivery of the agreed Sustainment activities to the programme, ensuring timely and effective delivery of services including key activities such as Logistics, Deployed Operations, Service Management and Trade Compliance Create, own, and maintain Business Continuity Plans (BCPs) for the sustainment function, ensuring they are accessible, current, and tested Own and maintain the sustainment risk register, ensuring risks are assessed, owned, and reviewed on a regular cadence Support compliance activities including CONDO process coordination, export controls liaison, and audit readiness Manage requests for change and work with the Sustainment Service Architects to deliver new requirements when required Develop and implement processes and procedures in line with industry best practices Control Account Management Monitor and report on service performance metrics, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators Create a culture of Continuous Improvement Collaborate with internal and external stakeholders to resolve issues and implement solutions to enhance service delivery Conduct regular service reviews with clients and internal teams, recommending improvements Manage and coordinate service transitions, ensuring smooth handover and minimal disruption to our customers Identify and mitigate risks and opportunities related to service delivery, implementing contingency plans as necessary Ensure compliance with relevant regulations, standards and best practices Your skillset may include: Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting complex programmes Experience in planning, organising, and co-ordinating resources, timelines, and deliverables Ability to build and maintain relationships in complex environments Adept at analysing complex situations, identifying problems, and proposing effective solutions Strong customer service skills, empathy, communication and product knowledge Knowledge of Airworthiness support frameworks (e.g MAA - MAOS, MAP, DAOS or CAA Part 145) If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Service Delivery Manager Permanent role Based in Helston, Culdrose Offering 68,000 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to 525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned into support. Working closely with Service Architects, Solution Architects, Project Managers, Professional Services teams and Operational stakeholders, you'll be responsible for designing, enabling and embedding service management capabilities that support the successful delivery of complex managed services. Key Responsibilities Service Design & Transition Support project and programme delivery teams throughout the service lifecycle. Conduct operational due diligence assessments and support transition planning activities. Design and implement service operating models for bespoke managed service solutions. Lead operational readiness activities and service transition into live support environments. Identify operational risks, dependencies and readiness requirements. Develop early life support plans, service acceptance criteria, test plans and test scripts. Coordinate and execute service acceptance testing. Ensure all operational prerequisites are completed prior to service handover. Managed Services Development Design and implement support models across: WAN services LAN services WLAN services Third-party managed services Define operational processes, governance models, escalation paths and support responsibilities. Develop service management policies, procedures and standards. Contribute to ongoing service improvement initiatives. ServiceNow CSM Define and configure ServiceNow Customer Service Management (CSM) capabilities to support new services. Configure and administer: Service Catalogue Workflows Entitlements Asset Management Configuration Items (CIs) Service Request Processes Support ServiceNow integrations within non-domain separated environments. Configure and maintain IT Asset Management (ITAM) functionality. Ensure tooling accurately reflects delivered service models and operational processes. Documentation & Operational Readiness Produce high-quality operational documentation including: Service Descriptions Support Models Runbooks Operational Procedures Work Instructions Escalation Processes Knowledge Articles Develop and deliver training materials for operational teams. Facilitate operational readiness and service support training. Ensure documentation standards are consistently applied. Governance & Compliance Define operational policies and procedures aligned to customer and business requirements. Support service readiness reviews and operational sign-off activities. Ensure services meet contractual, operational and governance obligations. Maintain audit-ready documentation and records. Essential Experience We're looking for candidates with strong experience across: Service Design, Service Transition and Operational Readiness. Implementing complex managed service solutions. Managed network services including WAN, LAN, WLAN and third-party providers. Service acceptance planning, testing and operational handover. Creating operational documentation, policies, procedures and training materials. Delivering operational readiness training and knowledge transfer. ServiceNow Customer Service Management (CSM) administration and configuration, including: Service Catalogue Workflows Entitlements Asset Management Configuration Item (CI) Management Integrations IT Asset Management (ITAM) Stakeholder management across technical and operational teams. Risk assessment, mitigation and process improvement. Desirable Experience ITIL Foundation or higher. ServiceNow certifications. Relevant service management, project delivery or technology qualifications. Experience with platforms such as Juniper Mist and NinjaOne. Business Continuity and Disaster Recovery (BCDR). Service continuity planning and testing. Managed service governance, reporting and charging models. About You You will be a self-sufficient and collaborative consultant who thrives in fast-paced delivery environments. Strong communication skills, excellent attention to detail and the ability to work across multidisciplinary teams are essential. If you're an experienced Service Consultant with a strong background in service transition, operational readiness and ServiceNow CSM, we'd love to hear from you.

Description Our Local Government client in South Glamorgan is recruiting an Emergency Management Officer to ensure the wellbeing of residents and communities during periods of disruption, collaborating with the Local Resilience Forum to ensure a coordinated response, maintaining a strong Business Continuity Management system to protect critical services and collaborating with major event organisers to address safety requirements and residents' needs. Key responsibilities: To deliver the work programmes specifically in relation to the requirements of the Civil Contingencies Act and other statutory regulations. To be responsible for leading specialist work streams. Rotation of work streams will be at the discretion of the Principal Emergency Management Officer. To prepare plans and procedures to help facilitate an integrated internal and external response to incidents. To assist in the preparation and delivery of training programmes and exercises to help improve the council's emergency preparedness. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. Educated to degree level standard or equivalent work-related attainment experience Diploma (or equivalent in Emergency Planning, Business Continuity, or related field, government systems. Advanced Microsoft Office, Word, Excel, Outlook, social media, and CRM Criteria for Shortlisting - Ideal Candidate Profile: Experience in project development in fields with transferable skills. A good Understanding of local and regional. An Understanding of the Civil Contingencies Act and other relevant statutory legislation. Experience of multi-agency working. Experience in developing plans/procedures. Ability to remain calm and methodical under pressure. Ability to provide guidance and instruction to stakeholders and colleagues. Basic IT skills, including the ability to read maps and handheld tablets. Strong personal commitment to the provision and development of public services. Initiative-taking and self-disciplined. Self-confident. Helpful, fair and open-minded. Integrity and honesty. Essential Compliance Requirements 3 Years References/Work History Full and valid driving license and access to a vehicle for business purposes Non-Police Personnel Level 2 vetting required Enhanced DBS Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.

Indirect Buyer Location: Matlock, Derbyshire Salary: £40,000 - £50,000 + Benefits Elevation Recruitment Group's Procurement & Supply Chain division are delighted to be supporting a leading manufacturing business in Matlock as they look to recruit an experienced Indirect Buyer to join their growing procurement team. This is an exciting opportunity for a procurement professional who enjoys stakeholder engagement, supplier negotiation, and delivering commercial value across a diverse indirect spend portfolio. The successful candidate will play a key role in driving cost-saving initiatives, improving supplier performance, and supporting wider business objectives. The Role As Indirect Buyer, you will be responsible for managing a range of indirect spend categories across the business, ensuring robust sourcing strategies, effective supplier management, and best-value procurement solutions. Working closely with stakeholders across multiple departments, you will identify opportunities to optimise spend, improve service levels, and support continuous improvement initiatives. Key Responsibilities Manage procurement activities across a broad range of indirect spend categories. Develop and execute sourcing strategies aligned with business objectives. Lead supplier tenders, negotiations, and contract management activities. Build strong relationships with key suppliers and internal stakeholders. Identify and deliver cost reduction and value improvement opportunities. Monitor supplier performance and drive continuous improvement initiatives. Conduct spend analysis and support budget planning activities. Ensure procurement activities comply with company policies and procedures. Support risk management and supplier continuity planning. About You To be successful in this role, you will have previous procurement experience within a manufacturing, engineering, or industrial environment and be comfortable managing supplier relationships and commercial negotiations. We are keen to speak with candidates who have: Experience in a Buyer, Indirect Buyer, Procurement Specialist, or Purchasing role. Strong knowledge of indirect procurement and supplier management. Proven negotiation and contract management skills. Excellent communication and stakeholder management abilities. Strong analytical and problem-solving skills. Experience working with ERP/MRP systems and Microsoft Excel. CIPS qualification or working towards qualification would be advantageous. What's on Offer? Salary of £40,000 - £50,000 depending on experience. Competitive benefits package. Opportunities for career progression and professional development. Exposure to a varied and strategic procurement role. The chance to join a successful and growing manufacturing organisation.

Lead Data Engineer Location: London, City (Hybrid) £ Highly competitive base with bonus and benefits Lead Data Engineer is sought by expanding central data platform team within a prestigious global wealth management organisation. This role offers the opportunity to help shape enterprise-wide data engineering standards, contribute to platform strategy, and build modern, scalable data solutions that support business-critical decision-making. Essential to this role are strong python skills, expertise in MS Fabric, SQL, data warehousing, Data Lake and Azure technologies. The Role As the Lead Data Engineer, you will be responsible for designing, developing, and maintaining modern data solutions using Microsoft Fabric and Azure technologies. You will contribute to the development of engineering standards, optimise platform performance, and support the adoption of secure, scalable, and observable data architectures. Working closely with stakeholders, product owners, analysts, data scientists, and platform specialists, you will play a key role in delivering high-quality data products and promoting best practices across federated data teams. Key Responsibilities Define and implement data engineering standards, frameworks, and best practices. Design, build, and maintain secure, scalable, and observable data pipelines. Develop data solutions using Microsoft Fabric, Lakehouse, and Data Warehouse architectures. Implement and manage Medallion Architecture patterns for data ingestion and transformation. Ensure data quality, completeness, integrity, and governance across the platform. Optimise data processing workflows, pipelines, and storage solutions for performance and cost efficiency. Collaborate with Data Scientists, Analysts, Product Owners, and business stakeholders to deliver high-value data products. Support CI/CD implementation and engineering automation practices. Contribute to platform roadmap planning and adoption of emerging Microsoft Fabric capabilities. Design monitoring, disaster recovery, and business continuity strategies for critical data services. Promote effective data governance, metadata management, and catalogue standards. Mentor engineers and provide technical leadership across multiple data initiatives. Required Skills & Experience 5 years' experience in Data Engineering within cloud-based environments. Proven expertise with Microsoft Fabric and modern data platform technologies. Advanced Python and SQL development skills. Experience building and optimising ETL/ELT pipelines. Strong understanding of Lakehouse, Data Warehouse, and Data Lake architectures. Experience with Azure Data Factory, Azure Synapse, and Apache Spark. Knowledge of data modelling, semantic models, and enterprise reporting solutions. Experience implementing data governance, security, and quality frameworks. Strong understanding of modern data engineering practices, including observability and monitoring. Experience working with CI/CD pipelines and DevOps practices. Ability to engage effectively with both technical and non-technical stakeholders. What We're Looking For The successful candidate will be a proactive and commercially minded data engineering leader who combines strong technical capability with excellent communication skills. You will have experience delivering complex data platform initiatives, influencing stakeholders at all levels, and helping organisations realise the value of modern data technologies. If you are passionate about building scalable data platforms, driving engineering excellence, and shaping the future of enterprise data capabilities, we would love to hear from you.

Key Account Support Specialist Cardiff To £28k An exciting opportunity has arisen to join a well established and growing organisation that provides specialist support services to leading national brands. We are seeking a proactive and highly organised Account Manager Support professional to join a busy client services team. This position plays a key role in supporting customer accounts, coordinating operations, and ensuring clients receive an exceptional level of service at all times. Working closely with internal departments, suppliers, and key customer contacts, you will help manage account activity, maintain smooth day to day operations, and contribute to ongoing service improvements. Key Responsibilities Support the management of client accounts and maintain strong working relationships Coordinate communication between customers, suppliers, and internal teams Respond promptly to enquiries and resolve issues efficiently Monitor stock and ordering requirements to ensure continuity of supply Assist with reporting, data analysis, and operational updates Work collaboratively to identify process improvements and increase efficiency Support account managers with daily administration and client coordination tasks The Person Previous experience within customer support, account coordination, administration, or supply chain environments Excellent organisational skills with the ability to prioritise workloads effectively Strong communication skills and confidence dealing with clients and suppliers Good working knowledge of Microsoft Excel (Power BI experience advantageous) A positive, team-focused approach with strong attention to detail In return Opportunity to join a respected and expanding business Work alongside recognised retail and commercial brands Supportive team culture with ongoing development opportunities Full-time, permanent position with long-term career prospects

Your new company Hays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new role To deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence. Key Responsibilities Client Experience & Front-of-HouseProvide a professional meet-and-greet service for clients and guests, both in person and virtually. Deliver a high-end, hospitality-led experience, anticipating and responding to client needs. Offer a concierge-style service, including arranging transport and local recommendations. Build strong rapport with clients, acting as a trusted and approachable point of contact. Meeting & Events Coordination Manage meeting room setups, including furniture layouts, catering arrangements, and technical requirements. Coordinate end-to-end meeting support, from booking through to completion. Act as the primary contact for key meetings and events, offering guidance and expertise. Work closely with business development and events teams to support planning and delivery. Audio-Visual & Technical Support Support the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems. Troubleshoot AV and technical issues using structured problem-solving approaches. Provide user support for Wi-Fi, printing, and presentation software, including PowerPoint enhancements. Liaise with specialist teams to escalate and resolve technical faults. Operational Coordination Collaborate with internal teams (technology, catering, facilities, maintenance) to ensure smooth service delivery. Monitor room and space utilisation, ensuring efficient use of resources. Resolve scheduling conflicts and competing demands for space and services. Maintain high standards across meeting rooms and client areas, ensuring they are fully equipped and presentable. Coordinate deliveries, ensuring prompt communication with relevant teams Administration & ComplianceManage administrative tasks including reporting, financial reconciliation, and invoicing. Maintain accurate records of bookings and service usage. Adhere to organisational policies, procedures, and service standards. Follow all health and safety regulations, including emergency and business continuity procedures. Support additional workplace duties as required. What you'll need to succeed Proven experience in a corporate reception, hospitality, or meeting room environment. Experience using booking or space management systems (e.g. Eptura/Condeco) is desirable. Strong IT proficiency, including Microsoft Office, Outlook, and AV/conferencing platforms. Excellent written and verbal communication skills, with the ability to engage at all levels. Strong interpersonal skills with the ability to build rapport quickly. Well-organised with a structured and methodical approach to work. Ability to manage multiple priorities in a fast-paced environment. Confident in resolving conflicts and handling competing demands. Comfortable working independently as well as part of a team. Proactive, adaptable, and solutions-focused mindset. Must have administrative experience within professional services What you'll get in return This role is paying 25,000, excellent benefits and a fantastic business which promotes self-development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Part-Time Sales and Supply Chain Coordinator Location: Marden, Kent (Office-Based) Hours: 3-4 days per week (22.5-30hpw) Salary: 16,200 - 24,000pa (depending on rate and hours) Start Date: ASAP KHR are working with an established supplier of essential goods, who are looking to hire an accomplished all-rounder who can play a business-critical role on a part-time basis. This is a key operational support role within the business, responsible for coordinating customer orders, procurement, supplier relationships and logistics to ensure the smooth day-to-day running of the business. Working as part of a job share arrangement, you will work closely with an existing team member to provide seamless support across operations, purchasing, customer enquiries and warehouse coordination. Strong organisation, communication and attention to detail are essential to ensure continuity of service and effective handovers between working days. The successful candidate will play an important role in ensuring products are purchased, processed and delivered efficiently while providing excellent support to customers and internal teams. Key Responsibilities - Manage the end-to-end processing of customer orders from quotation through to delivery - Raise purchase orders, source products, obtain quotations, and liaise with suppliers to ensure timely procurement - Coordinate deliveries with suppliers, warehouse partners, fitters, and couriers, resolving any logistics issues proactively - Monitor stock availability, supplier lead times, and delivery schedules, communicating updates where required - Act as the first point of contact for customer enquiries via phone and email, providing order updates and excellent customer service - Prepare quotations, order confirmations, and maintain accurate customer, supplier, and order records - Update and maintain CRM, order management systems, and other business documentation - Build and maintain positive relationships with customers, suppliers, and internal teams to support smooth operations - Support warehouse fulfilment activities and contribute to the continuous improvement of operational processes and procedures -Work collaboratively within a job share arrangement, ensuring effective communication and seamless handovers Candidate Profile - Previous experience in operations, procurement, office administration, customer service or supply chain coordination - Experience working with suppliers and coordinating deliveries - Excellent organisational skills with the ability to manage multiple priorities - Strong communication skills and confidence dealing with customers and suppliers - Experience using Microsoft 365, particularly Outlook, Excel, Teams and Word - Experience using Xero, Hubspot and CRM or order management systems - A proactive approach with strong attention to detail - Experience within a manufacturing, distribution, technical or industrial environment - Experience with purchasing or procurement activities - Experience supporting warehouse or logistics operations At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market

Your new role You will be joining a busy and supportive HR team within the retail arm of a wider organisation, during a period of increased workload and ongoing transformation. Due to a number of long-term absences within the team, there is currently a backlog of operational HR activity. Reporting into an HR Business Partner and working closely with wider HR colleagues, you will play a key role in providing effective HR support across a high-volume, fast-paced environment. Key responsibilities Managing a central HR mailbox, triaging incoming queries and either resolving, delegating or escalating as appropriate Providing support on low-level ER cases. Providing guidance to managers on a range of HR matters Confidently handling more complex or sensitive conversations and appropriately challenging stakeholders where required Identifying which cases require escalation Supporting the wider HR function to ensure operational continuity What you'll need to succeed Confidence in managing challenging conversations with managers and providing constructive pushback where necessary Experience working in a fast-paced environment Strong judgement and ability to prioritise and escalate appropriately Excellent organisational and communication skills A proactive and resilient approach Experience in a generalist role Desirable : Experience within the public sector or charity sector What you'll get in return Flexible, predominantly home-based working (with monthly team meetings) 20- 25 per hour Opportunity to gain deeper exposure to employee relations within a supportive structure Involvement in an evolving HR function undergoing positive change and transformation A collaborative team environment focused on continuous improvement and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Join us as an Infrastructure & Resilience Manager! Lead the way in managing our critical UK infrastructure and data centres. Steer operational excellence and drive resilience. If you're a seasoned leader with a passion for mission-critical environments and continuous improvement, your future is here! Salary: Circa £65,500 depending on experience Dynamic (hybrid) working: 2 days per week on-site or to meet business demand Security Clearance: British Citizen Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. DV will be required for this role. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are seeking an experienced Infrastructure & Resilience Manager to be responsible for our critical UK infrastructure and data centre environments. You will lead, manage and ensure the stability, resilience, security and long-term operational capability of those environments. The successful candidate will oversee critical operational functions across all data centre environments, will coordinate facilities service providers, capacity plan, govern plus contribute and participate in continuously evolving business continuity in disaster recovery activities. This position requires a strong operational leader with experience in managing mission-critical infrastructure environments, leading teams through operational incidents including participating in a call out rota for crisis management and creating continuous improvement initiatives. The successful candidate will also manage, lead and support the UK Data Centre Operations Manager. You would be joining a highly respected, motivated, dynamic and supportive team. The team owns and manages the lifecycle of all Infrastructure & Cloud platforms in the UK. Team members are actively encouraged and supported to generate continuous improvement initiatives to grow and mature the areas their own. To help do this, a strong emphasis is placed on gaining technical knowledge and experience via exploiting the extensive technical and management training capabilities of MBDA. The team is expanding their scope and influence whilst continuing to grow significantly. What we're looking for from you: Essential Extensive knowledge in the management and operations of data centres, hosting environments and critical infrastructure components such as server, storage, network, and cloud infrastructure environments Strong knowledge of disaster recovery (DR) and business continuity planning (BC) Experience leading DR testing, failover exercises, and operational recovery activities Strength in applying robust operational governance, change control, and risk management practices Strong understanding of infrastructure & environment capacity planning and operational forecasting Strong understanding of: Power infrastructure including distribution, UPS and generator systems Cooling and environmental controls Building management monitoring systems (BMS) Redundancy and resilience models Operational experience of a BMS; capable of interpreting the performance of electrical and mechanical systems Capable builder of strong relationships; an effective communicator and organisational leader Experienced in managing vendor and supplier management of external specialist third parties Capable of proactively managing incidents, problems and changes to data centres and infrastructure components Capable of ensuring compliance with internal security and safety protocols Capable of creating management information, operational & maintenance procedures, runbooks, policies and standards for the data centres, hosting environments Desirable ITIL certification or equivalent operational framework experience Experience within highly secure and regulated environments Familiarity with one or more of the following: ISO27001, ISO 22301, MOD DCC & SbD Certified Data Centre Professional (CDCP) or Certified Data Centre Management Professional (CDCM) Experience with DCIM and infrastructure monitoring tools Experience in managing multi-site, national data centre environments Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

IMSERV is one of the UK s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: The purpose of the role is to design, build, and manage scalable data solutions focusing on the ingestion, transformation, and management of large datasets across and real-time analytics environments. This includes developing robust and efficient data pipelines, ensuring secure and well-governed data access, and optimising system performance. The role also involves analysing business requirements to ensure data is accessible and usable for decision-making, while carrying out platform administration, monitoring, and maintenance to support reliable and secure operations. MAIN RESPONSIBILITIES: Develop and maintain data infrastructure, data warehouses, and big data processing systems. Build data pipelines that clean, transform, and aggregate data from disparate sources. Build solutions for automated ingestion and data versioning i.e. Time Travel. Provide technical skills and support to other areas for Fabric components under the team s control. Ensure data accuracy, reliability, security, and compliance with policies. Work with analysis engineers, analysts, developers and business teams to understand needs and deliver solutions. Re-engineer manual processes for scalability and efficiency. Deliver project tasks to agreed timescales and provide technical expertise to ensure project success. Ensure business continuity strategy is appropriate for purpose and is always delivering. To report on work in progress and any problems and performance issues. To perform established procedures to accredited standards on an ongoing basis. Contribute to the planning, research, recommendation, and implementation of current and future IT strategies. PERSON SPECIFICATION: Essential Demonstrable experience of Spark (PySpark) and SQL. Demonstrable experience of Fabric components. Demonstrable experience of working on enterprise environments. Experience of designing architectural Fabric processes. Experience of Azure Data Factory. Desirable Demonstrable experience of Oracle PL/SQL or SQL Server. Demonstrable experience of data visualization/exploration tools. Understanding of Project Life Cycles. To be able to make recommendations that will benefit the organisation, which are where possible cost effective and timely. Able to deliver innovative solutions for problems encountered within the scope of Data Engineer duties. Continuous improvements to existing team processes / monitoring. COMPANY BENEFITS: 28 days annual leave plus Bank Holidays Annual leave Buy & Sell scheme Enhanced Salary Sacrifice Pension Contributions Life Assurance up to 6 X Base Salary Simply health Healthcare plan (Upgrades available) Car Salary Sacrifice Scheme ( Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of IMSERV s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business, that our customers really look to us for. (Please note that we reserve the right to close this position before the expiry date)

Your new roleAs the senior People Operations Manager, you will lead the day-to-day operations of the PSS operation, ensuring efficient, accurate and compliant HR service delivery. You'll oversee core processes including onboarding, offboarding, employee data management and benefits administration, while driving workflow management, performance and continuous improvement. You'll coach and develop a team of advisors, build clear career pathways into specialist HR roles, and support wider People projects. You'll also play a key role in governance, data accuracy, GDPR compliance and business continuity planning, working closely with senior stakeholders to ensure the People Hub meets evolving business needs. What you'll need to succeed Strong experience managing HR operations or Shared Service/Operations/Change environments Proven ability to lead, coach and develop HR teams Excellent organisational skills with the ability to manage workflows, SLAs and peak workloads Confidence resolving escalations and driving process improvements Solid understanding of employment law, GDPR and HR governance Ability to build strong relationships with stakeholders across HR, Payroll, ER and the wider business A continuous improvement mindset, with an interest in HR technology and automation What you'll get in returnYou'll play a key role in shaping a modern, efficient People Hub and have the opportunity to influence process design, service delivery and team development. You'll gain exposure across the full People function, with clear opportunities to grow your leadership capability and contribute to wider People transformation initiatives. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact your Hays consultant to discuss the opportunity in more detail. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company Hays are working exclusively with a large Manufacturing business who are looking for a Procurement Coordinator on a permanent basis. This role for Procurement Coordinator is responsible for coordinating direct procurement activities, managing material requirements in line with the Sales and Operations Planning (S&OP) process, and maintaining inventory levels to ensure uninterrupted production and supply continuity.The role is accountable for supplier coordination, procurement administration, inventory management, freight and logistics activities, customs and dangerous goods compliance, and supporting continuous improvement initiatives across the procurement function. The position also plays a key role in SAP system utilisation, procurement process optimisation, and the development of procurement capability within the business. Your new role As Procurement Coordinator, your role involves: Support annual and bi-annual procurement budget planning activities for raw materials and purchased goods. Monitor market conditions, supply risks, and pricing trends, providing recommendations for risk mitigation. Support procurement cost tracking and budget performance reporting. Contribute to procurement, KPI development and performance measurement activities. Conduct supplier benchmarking exercises to drive improvements in quality, delivery, cost, and competitiveness. Negotiate pricing and commercial terms for designated categories of materials. Coordinate material requirements with Manufacturing and Production Planning teams. Manage inventory targets and replenishment activities for identified materials. Monitor supplier delivery performance and communicate delivery schedules to stakeholders. Track inbound shipments and coordinate customs clearance activities. Supplier Management and Procurement Operations Source quotations for raw materials, laboratory materials, and other operational requirements. Coordinate supplier onboarding and new material introductions. Manage purchase order accuracy and minimise procurement transaction amendments. Drive supplier performance improvements through effective communication, monitoring, and escalation where required. Support procurement reporting and KPI tracking activities. Logistics, Freight and Customs Manage relationships with logistics service providers and freight partners. Obtain and evaluate freight quotations for road, sea, and air transportation. Coordinate transportation activities for manufacturing facilities, warehouses, and subcontracting locations. Ensure all import and export documentation is completed accurately and within required timescales. Support customs clearance processes and maintain compliance with all applicable regulations. What you'll need to succeed In order to be considered for this role you would need experience in the following: Degree qualification in any discipline. Postgraduate qualification in Business, Management, Supply Chain, Procurement, or a related field. Professional procurement or supply chain qualifications. Minimum three years' experience in Procurement, Supply Chain, Materials Planning, Logistics, or a related field. Experience operating within a manufacturing or operational environment. Knowledge of ISO 9001 or equivalent quality management systems. Experience managing the storage and transportation of dangerous goods. Proficiency in SAP or equivalent ERP systems. Strong Microsoft Office skills, particularly Excel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Programme Manager (CRM) 600 - 700 a day (Outside IR35) 6-9 Months 4 days a week Hybrid (one day a week in the North West) Currently looking for a Programme Manager to support a Programme in the final stages of build and development. It is due to be completed soon. The project is approx. 62% complete. Functional testing by the business is underway, with phases of E2E testing, cut over & business continuity planning and testing and end user training due to take place in summer. With a Go Live date scheduled for mid-October 2026. Following the launch there will be a period of hyper care and then a roadmap of development for delivery. Key deliverables for role Rapidly develop a high level understanding of the programme to add value to the core delivery team, with a strong focus on identifying, managing, and mitigating key project risks. Build effective working relationships with steering group and senior stakeholders to proactively surface and resolve concerns. Provide clear, concise assurance to the Project Board on delivery status, decisions, and risk impacts, enabling timely and informed action. Working alongside the suppliers, the programmer Manager prepares and delivers Steering Group and Project Board reports that provide the right level of clarity, assurance and oversight of progress. Key experience for the role Demonstrates the ability to lead cross-functional teams, including internal staff and external consultants. Fosters a culture of accountability and collaboration, driving team performance and cohesion in dynamic project environments. Skilled in engaging senior leadership, operational teams, and external partners. Able to translate complex technical concepts into clear business language for non-technical stakeholders, facilitating informed decision-making and project assurance. Proven experience in leading large-scale system implementations, with a track record of delivering complex IT programmes-especially those involving ERP, CRM, or housing management systems. Ability to navigate multifaceted project environments and drive successful outcomes Deep understanding of system architecture, integration points, and data migration challenges. Skilled in critically evaluating supplier technical solutions to ensure they align with organisational goals. Applies comprehensive knowledge of regulations (e.g., GDPR, data security standards) to guarantee compliance and audit readiness throughout system implementations. Expertise in managing third-party vendors, including negotiating service-level agreements (SLAs), monitoring performance, and ensuring contractual compliance. Builds collaborative relationships while maintaining accountability, ensuring that supplier contributions support project objectives and timelines Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you an experienced Business Travel Consultant who thrives on independence and loves solving complex logistical puzzles? This leading global travel management company, is seeking a self-sufficient professional to join their Out-of-Hours (OOH) team for a 12-month maternity cover contract. As a critical anchor of the 24/7 service delivery model, you will be the calm, confident voice supporting corporate travellers when the core day teams are offline. You must therefore be happy to work out of hours schedules which include weekday evenings up to 11pm and alternate weekends. Operating in a reduced-support environment, you will take full ownership of urgent requests, navigate flight disruptions, and ensure seamless service continuity. What you'll be doing: Independently manage end-to-end business travel bookings, fast-paced changes, reissues, and cancellations. Provide calm, decisive support to travellers during live flight disruptions. Accurately log customer interactions and construct clear escalation notes for day-side teams regarding high-risk issues. Produce highly structured handover notes for the morning teams to ensure zero gaps in service. Act decisively in line with corporate incident management processes. Maintain a comprehensive understanding of varied client travel policies by confidently navigating internal SharePoint knowledge systems. Assist with essential billing-related administration, bill-back processes, seat allocations, and refunds. This is a company that believes in meaningful connection, without the daily commute! This is a home working role, but you must be happy to visit the office in Glasgow, Scotland, once per month as a minimum (more if you want!) What you need: Proven background working as a Business Travel Consultant within a fast-paced TMC environment. Strong, fluid working knowledge of major GDS platforms (such as Sabre, Amadeus, or Travelport). A proven ability to work completely independently, make sound operational judgements, and handle urgent situations without direct supervision. Exceptional written and verbal communication skills, specifically for writing airtight team handovers. Previous experience specifically within an Out-of-Hours or 24/7 travel team, or exposure to incident management protocols. Why you'll love this job: Competitive basic salary circa £28-30k plus bonus 25 days annual leave plus bank holidays Pension, Company sick pay Staff discounts, health and wellbeing services If you enjoy the unique rhythm of the out-of-hours lifestyle, and take pride in delivering "first-time-right" solutions under pressure, this is the job for you. Apply today!

re you an experienced Business Travel Consultant who thrives on independence and loves solving complex logistical puzzles? This leading global travel management company, is seeking a self-sufficient professional to join their Out-of-Hours (OOH) team for a 12-month maternity cover contract. As a critical anchor of the 24/7 service delivery model, you will be the calm, confident voice supporting corporate travellers when the core day teams are offline. You must therefore be happy to work out of hours schedules which include weekday evenings up to 11pm and alternate weekends. Operating in a reduced-support environment, you will take full ownership of urgent requests, navigate flight disruptions, and ensure seamless service continuity. What you'll be doing: Independently manage end-to-end business travel bookings, fast-paced changes, reissues, and cancellations. Provide calm, decisive support to travellers during live flight disruptions. Accurately log customer interactions and construct clear escalation notes for day-side teams regarding high-risk issues. Produce highly structured handover notes for the morning teams to ensure zero gaps in service. Act decisively in line with corporate incident management processes. Maintain a comprehensive understanding of varied client travel policies by confidently navigating internal SharePoint knowledge systems. Assist with essential billing-related administration, bill-back processes, seat allocations, and refunds. This is a company that believes in meaningful connection, without the daily commute! This is a home working role, but you must be happy to visit the office in Liss, Hampshire, once per month as a minimum (more if you want!) What you need: Proven background working as a Business Travel Consultant within a fast-paced TMC environment. Strong, fluid working knowledge of major GDS platforms (such as Sabre, Amadeus, or Travelport). A proven ability to work completely independently, make sound operational judgements, and handle urgent situations without direct supervision. Exceptional written and verbal communication skills, specifically for writing airtight team handovers. Previous experience specifically within an Out-of-Hours or 24/7 travel team, or exposure to incident management protocols. Why you'll love this job: Competitive basic salary circa £28-30k plus bonus Flexible start and finish times 25 days annual leave plus bank holidays Pension, Company sick pay Staff discounts, health and wellbeing services If you enjoy the unique rhythm of the out-of-hours lifestyle, and take pride in delivering "first-time-right" solutions under pressure, this is the job for you. Apply today!

Are you an experienced Business Travel Consultant who thrives on independence and loves solving complex logistical puzzles? This leading global travel management company, is seeking a self-sufficient professional to join their Out-of-Hours (OOH) team for a 12-month maternity cover contract. As a critical anchor of the 24/7 service delivery model, you will be the calm, confident voice supporting corporate travellers when the core day teams are offline. You must therefore be happy to work out of hours schedules which include weekday evenings up to 11pm and alternate weekends. Operating in a reduced-support environment, you will take full ownership of urgent requests, navigate flight disruptions, and ensure seamless service continuity. What you'll be doing: Independently manage end-to-end business travel bookings, fast-paced changes, reissues, and cancellations. Provide calm, decisive support to travellers during live flight disruptions. Accurately log customer interactions and construct clear escalation notes for day-side teams regarding high-risk issues. Produce highly structured handover notes for the morning teams to ensure zero gaps in service. Act decisively in line with corporate incident management processes. Maintain a comprehensive understanding of varied client travel policies by confidently navigating internal SharePoint knowledge systems. Assist with essential billing-related administration, bill-back processes, seat allocations, and refunds. This is a company that believes in meaningful connection, without the daily commute! This is a home working role, but you must be happy to visit the office in Kew, West London, once per month as a minimum (more if you want!) What you need: Proven background working as a Business Travel Consultant within a fast-paced TMC environment. Strong, fluid working knowledge of major GDS platforms (such as Sabre, Amadeus, or Travelport). A proven ability to work completely independently, make sound operational judgements, and handle urgent situations without direct supervision. Exceptional written and verbal communication skills, specifically for writing airtight team handovers. Previous experience specifically within an Out-of-Hours or 24/7 travel team, or exposure to incident management protocols. Why you'll love this job: Competitive basic salary circa £28-30k plus bonus Flexible start and finish times 25 days annual leave plus bank holidays Pension, Company sick pay Staff discounts, health and wellbeing services If you enjoy the unique rhythm of the out-of-hours lifestyle, and take pride in delivering "first-time-right" solutions under pressure, this is the job for you. Apply today!

Strategic Procurement Specialist (6-Month Contract) Are you an experienced procurement professional with a strong strategic background looking for a contract where you can make a real impact? Our client, a leading manufacturer within the defence sector, is looking to appoint a Strategic Procurement Specialist on an initial 6-month contract . This is a unique opportunity for an experienced procurement professional to take ownership of strategic sourcing activities, working alongside an established team of tactical and operational buyers to strengthen supplier performance, improve commercial outcomes and support long-term business objectives. This is a stand-alone strategic role, ideal for someone who enjoys influencing at all levels, building supplier partnerships and developing procurement strategies that deliver real value. The Role Reporting into senior leadership, you'll be responsible for developing and implementing procurement strategies that support a complex manufacturing operation. You'll act as the strategic procurement expert, complementing the work of the operational purchasing team and helping to shape the future direction of the supply chain. Key responsibilities include: Developing and delivering strategic sourcing and category management plans. Identifying and implementing cost reduction and value improvement initiatives. Leading supplier negotiations and establishing long-term commercial agreements. Building and managing strategic supplier relationships. Supporting and guiding the tactical and operational buying team on strategic procurement activities. Identifying and mitigating supply chain risks to ensure continuity of supply. Working closely with engineering, production, quality and planning functions to align procurement strategy with business needs. Driving supplier performance, innovation and continuous improvement. About You We're looking for someone who is commercially astute, influential and capable of operating independently while building strong relationships across the business. You'll have: Significant procurement and strategic sourcing experience within a manufacturing environment (essential). Proven experience developing procurement strategies and delivering measurable commercial benefits. Strong negotiation, supplier relationship management and contract management skills. The confidence to work autonomously while influencing stakeholders across multiple functions. Excellent analytical, communication and stakeholder management skills. Experience within aerospace, automotive, defence or another highly regulated manufacturing environment would be advantageous. What's on Offer? Initial 6-month contract with the opportunity to make an immediate impact. A highly autonomous role with genuine strategic influence. The chance to shape procurement best practice within a successful defence manufacturer. Excellent rate of pay, dependent on experience. If you're an experienced manufacturing procurement professional who enjoys taking ownership, influencing strategy and delivering commercial value, I'd love to hear from you. To apply, please follow the link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.

Secondary Supply Teaching in Redditch - are you looking for new teaching opportunities from September? Speak with Academics - WORCESTERSHIRE'S LEADING SUPPLY TEACHING AGENCY we can offer you a variety of LOCAL teaching work in Redditch, Studley and Bromsgrove schools! Whether you are an experienced teacher or an ECT who is looking for flexible teaching work or a long term/ permanent contract, you are available part time or full time, every week or every couple of weeks - your experienced consultant will be dedicated in finding local teaching work to suit you! Academics have been supporting our partner schools in Redditch and across Worcestershire for over seventeen years, for you this means you will be offered EXCLUSIVE bookings and positions. You will have opportunities to teach in an UNRIVALLED amount of secondary and middle schools because we are the PREFERRED education recruitment agency to academies, maintained, specialist and independent schools in and around: Redditch, Studley, Bromsgrove, Worcester, Droitwich, Evesham, Pershore, Kidderminster, Hagley, Bewdley, Stourport and Malvern. To meet the demand for daily supply, short term cover and long term/ permanent vacancies, our partnership schools require a skilled teacher like you to ensure continuity of learning for their students. Secondary Supply Teaching in Redditch - supply cover and vacancies available in all subjects - if you are a UK QUALIFIED teacher specialising in any of the following subjects then join Academics for consistent local day to day bookings, short term and long term work, contracted, permanent vacancies: English, Mathematics, Science, Art and Design, Business, DT, Food, Computing/ICT, Humanities, MFL, Performing Arts, Physical Education. Whatever your subject specialism and availability, we are confident that we can help. Maybe you: Are looking for flexibility so you can choose when, where and how often you work? Have recently relocated to the county and would like the opportunity to explore different schools with no commitment? Are an ECT looking for a reputable agency to help find your first job or seeking valuable experience before applying for a permanent post? Or, taking a step back from a permanent job and would like to enjoy teaching without the responsibilities of planning and marking? To find out more about Secondary Supply Teaching in Redditch and across Worcestershire, apply here or contact (phone number removed) / (url removed) As an experienced teacher or ECT, you will: Be passionate about your subject, reliable, resilient and versatile Engage all students through the delivery of lessons in a creative, vibrant and interactive style Have strong curriculum knowledge Have the expertise to effectively manage behaviour Possess a current enhanced DBS certificate (or be happy to apply for a new one - we can help with this) Browse our 5 Google reviews (search Academics Worcester) to discover genuine experiences from present and past teaching colleagues!