Senior Commercial Claims Handler Winchester £42,000 - £55,000 + Benefits Looking for a fresh challenge where your experience will be valued and your career can genuinely progress? We're delighted to be partnering with a growing insurance broker that forms part of one of the UK's leading insurance groups, to recruit a Senior Commercial Claims Handler for their Winchester office. This is a fantastic opportunity to join a business that's investing heavily in its claims function and has ambitious plans for growth. If you're an experienced Commercial Claims professional who enjoys building relationships, taking ownership of claims, and delivering outstanding client service, this could be the perfect next move. The Opportunity You'll become an integral part of a thriving and supportive brokerage, managing a varied portfolio of Commercial Property and Liability claims for clients across the UK. This is a role where you'll have genuine autonomy, working closely with clients, insurers and wholesale broker partners to ensure claims are handled efficiently and professionally from notification through to settlement. You'll also have the opportunity to attend client meetings and visits, giving you greater exposure to clients and allowing you to become a trusted adviser throughout the claims process. Your Responsibilities As Senior Commercial Claims Handler, you'll be responsible for: Managing a portfolio of Commercial Property and Liability claims from cradle to grave. Proactively managing your own diary of open claims, ensuring prompt progression and reducing claim lifecycles. Delivering an exceptional claims experience for clients while keeping them fully informed throughout the process. Developing strong working relationships with insurers, loss adjusters and wholesale broker partners. Supporting clients during what can often be challenging situations with professionalism and empathy. Attending client meetings and site visits where appropriate. Assisting the wider team with additional claims-related activities as required. What We're Looking For To be considered, you'll need: A minimum of three years' Commercial Claims handling experience . Strong knowledge of Commercial Property and Casualty/Liability claims . Previous experience working within an insurance broking claims role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage a busy and varied workload. A proactive, client-focused approach and a genuine passion for delivering outstanding service. What's On Offer? Salary of £42,000 - £55,000 , depending on experience. 21 days annual leave, plus Bank Holidays. Company pension. Death in Service benefit. Monday to Friday, 9.00am to 5.00pm. A business that believes in giving people the autonomy to "get the job done" rather than watching the clock. Genuine opportunities for career progression within a growing broker backed by one of the UK's leading insurance groups. Why Apply? Opportunities like this don't come along every day. You'll be joining a business that's growing, investing in its people and committed to developing its claims proposition. Whether your ambition is to deepen your technical expertise or progress into a leadership role in the future, you'll be joining at an exciting stage of the company's journey. If you're ready to take the next step in your Commercial Claims career, we'd love to hear from you. For a confidential discussion, or to find out more, contact Kieran at CKB Recruitment today.
Jul 03, 2026
Full time
Senior Commercial Claims Handler Winchester £42,000 - £55,000 + Benefits Looking for a fresh challenge where your experience will be valued and your career can genuinely progress? We're delighted to be partnering with a growing insurance broker that forms part of one of the UK's leading insurance groups, to recruit a Senior Commercial Claims Handler for their Winchester office. This is a fantastic opportunity to join a business that's investing heavily in its claims function and has ambitious plans for growth. If you're an experienced Commercial Claims professional who enjoys building relationships, taking ownership of claims, and delivering outstanding client service, this could be the perfect next move. The Opportunity You'll become an integral part of a thriving and supportive brokerage, managing a varied portfolio of Commercial Property and Liability claims for clients across the UK. This is a role where you'll have genuine autonomy, working closely with clients, insurers and wholesale broker partners to ensure claims are handled efficiently and professionally from notification through to settlement. You'll also have the opportunity to attend client meetings and visits, giving you greater exposure to clients and allowing you to become a trusted adviser throughout the claims process. Your Responsibilities As Senior Commercial Claims Handler, you'll be responsible for: Managing a portfolio of Commercial Property and Liability claims from cradle to grave. Proactively managing your own diary of open claims, ensuring prompt progression and reducing claim lifecycles. Delivering an exceptional claims experience for clients while keeping them fully informed throughout the process. Developing strong working relationships with insurers, loss adjusters and wholesale broker partners. Supporting clients during what can often be challenging situations with professionalism and empathy. Attending client meetings and site visits where appropriate. Assisting the wider team with additional claims-related activities as required. What We're Looking For To be considered, you'll need: A minimum of three years' Commercial Claims handling experience . Strong knowledge of Commercial Property and Casualty/Liability claims . Previous experience working within an insurance broking claims role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage a busy and varied workload. A proactive, client-focused approach and a genuine passion for delivering outstanding service. What's On Offer? Salary of £42,000 - £55,000 , depending on experience. 21 days annual leave, plus Bank Holidays. Company pension. Death in Service benefit. Monday to Friday, 9.00am to 5.00pm. A business that believes in giving people the autonomy to "get the job done" rather than watching the clock. Genuine opportunities for career progression within a growing broker backed by one of the UK's leading insurance groups. Why Apply? Opportunities like this don't come along every day. You'll be joining a business that's growing, investing in its people and committed to developing its claims proposition. Whether your ambition is to deepen your technical expertise or progress into a leadership role in the future, you'll be joining at an exciting stage of the company's journey. If you're ready to take the next step in your Commercial Claims career, we'd love to hear from you. For a confidential discussion, or to find out more, contact Kieran at CKB Recruitment today.
INSURANCE MANAGER (PROPERTY) Trinity Estates • £Competitive, aligned to experience • Hybrid (following 6-month probation) ROLE OVERVIEW We need an Insurance Manager who can take full ownership of our insurance operations and run them confidently, commercially and compliantly, without being micromanaged. You'll be trusted to manage our organisation's insurance portfolio, oversee claims handling, lead annual renewals and ensure the business has appropriate coverage in place. This is a role for someone who balances commercial awareness with risk protection and takes a proactive approach to identifying gaps and improving processes. ROLE EXPECTATIONS This is a broad, hands-on role that requires strong technical knowledge, sound judgement and confidence dealing with brokers, underwriters, legal advisers and internal stakeholders across the business. You will need to balance coverage adequacy, cost control and regulatory compliance at the same time and be comfortable making decisions rather than escalating them. You will be expected to run your portfolio of policies and claims, spotting issues early, managing risk and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Insurance coverage is comprehensive, compliant and aligned to business needs Renewals are completed smoothly, on time and at competitive terms Claims are handled efficiently from notification through to settlement Senior management have clear visibility of insurance performance, claims trends and risk exposure HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the organisation's insurance portfolio, including renewals, policy reviews and documentation Overseeing claims handling from notification through to settlement Liaising with brokers, underwriters, claims handlers and legal advisers Reviewing policies, endorsements and exclusions to identify coverage gaps or risks Supporting contract reviews by assessing insurance clauses and compliance requirements Preparing reports for senior management on insurance performance and renewal outcomes Working with finance, legal, procurement and operations to support effective risk management Identifying opportunities to improve processes, reduce costs and strengthen controls WHO THIS ROLE IS FOR This role suits someone who: Has proven experience in insurance management, claims management, broking or underwriting Has strong knowledge of property insurance products, policy structures and claims processes Is confident managing renewals and negotiating with brokers and insurers Can review complex documentation and identify coverage issues quickly Takes pride in delivering a well-controlled, compliant insurance function EXPERIENCE THAT HELPS Professional insurance qualification such as CII Experience in corporate insurance, property insurance, liability insurance, professional indemnity or financial lines Experience working in a regulated environment Strong analytical, negotiation and problem-solving skills Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint WHAT WE OFFER Competitive salary and benefits package 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to clear processes, strong internal support and genuine opportunities for progression within a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Jul 02, 2026
Full time
INSURANCE MANAGER (PROPERTY) Trinity Estates • £Competitive, aligned to experience • Hybrid (following 6-month probation) ROLE OVERVIEW We need an Insurance Manager who can take full ownership of our insurance operations and run them confidently, commercially and compliantly, without being micromanaged. You'll be trusted to manage our organisation's insurance portfolio, oversee claims handling, lead annual renewals and ensure the business has appropriate coverage in place. This is a role for someone who balances commercial awareness with risk protection and takes a proactive approach to identifying gaps and improving processes. ROLE EXPECTATIONS This is a broad, hands-on role that requires strong technical knowledge, sound judgement and confidence dealing with brokers, underwriters, legal advisers and internal stakeholders across the business. You will need to balance coverage adequacy, cost control and regulatory compliance at the same time and be comfortable making decisions rather than escalating them. You will be expected to run your portfolio of policies and claims, spotting issues early, managing risk and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Insurance coverage is comprehensive, compliant and aligned to business needs Renewals are completed smoothly, on time and at competitive terms Claims are handled efficiently from notification through to settlement Senior management have clear visibility of insurance performance, claims trends and risk exposure HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the organisation's insurance portfolio, including renewals, policy reviews and documentation Overseeing claims handling from notification through to settlement Liaising with brokers, underwriters, claims handlers and legal advisers Reviewing policies, endorsements and exclusions to identify coverage gaps or risks Supporting contract reviews by assessing insurance clauses and compliance requirements Preparing reports for senior management on insurance performance and renewal outcomes Working with finance, legal, procurement and operations to support effective risk management Identifying opportunities to improve processes, reduce costs and strengthen controls WHO THIS ROLE IS FOR This role suits someone who: Has proven experience in insurance management, claims management, broking or underwriting Has strong knowledge of property insurance products, policy structures and claims processes Is confident managing renewals and negotiating with brokers and insurers Can review complex documentation and identify coverage issues quickly Takes pride in delivering a well-controlled, compliant insurance function EXPERIENCE THAT HELPS Professional insurance qualification such as CII Experience in corporate insurance, property insurance, liability insurance, professional indemnity or financial lines Experience working in a regulated environment Strong analytical, negotiation and problem-solving skills Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint WHAT WE OFFER Competitive salary and benefits package 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to clear processes, strong internal support and genuine opportunities for progression within a growing organisation. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.
Jul 02, 2026
Full time
Our client is currently seeking an experienced Building Surveyor for the London region. You will mainly deal with properties affected by general perils (fire, flood, storm etc) across a mixed portfolio of commercial major and complex material damage insurance claims. The Role Claim Evaluation : Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy coverage and scope. Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions. Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines. Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission. Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation. Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc) and provide clear instructions from the outset of the claim. Skills / Qualifications Relevant technical / Loss Adjusting experience is desired. Prior subsidence project management experience, perhaps. Degree in Building Surveying (BSC Hons). You will ideally be AssocRICS/MRICS/FRICS qualified. Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation. Strong communication skills, both written and verbal. Excellent customer service, organizational & communication skills. Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims Job Ref: DC1025. For all other vacancies, take a look at our website - exchange-street.co.uk.
Commercial Account Handler Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company's Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and maintain a consistently high standard of customer service, promoting excellent client care at all times. Develop and maintain strong professional relationships with clients, providing clear product guidance and support to meet their insurance needs. Support client retention by assisting with renewal processes, including re-broking existing business where appropriate to ensure clients are offered suitable and competitive cover. Promote the use of in-house premium finance options and insurer facilities where appropriate. Provide support to Account Executives and wider team members as required to ensure smooth client servicing and operational efficiency. What we're looking for: To be successful in this role, you must have the following skills; Previous experience as a Commercial Account Handler, ideally with 1-2 years industry exposure. Strong understanding of commercial insurance products. Experience of working to high standards of FCA compliance. Consistent record of target achievement and business growth. I.T. skills including use of an insurance IT system, ideally Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Regulatory and compliance awareness. Willingness to work towards Cert CII or already hold qualifications. What we offer: Competitive salary commensurate with level of experience Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance Many more REF-
Jun 30, 2026
Full time
Commercial Account Handler Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company's Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and maintain a consistently high standard of customer service, promoting excellent client care at all times. Develop and maintain strong professional relationships with clients, providing clear product guidance and support to meet their insurance needs. Support client retention by assisting with renewal processes, including re-broking existing business where appropriate to ensure clients are offered suitable and competitive cover. Promote the use of in-house premium finance options and insurer facilities where appropriate. Provide support to Account Executives and wider team members as required to ensure smooth client servicing and operational efficiency. What we're looking for: To be successful in this role, you must have the following skills; Previous experience as a Commercial Account Handler, ideally with 1-2 years industry exposure. Strong understanding of commercial insurance products. Experience of working to high standards of FCA compliance. Consistent record of target achievement and business growth. I.T. skills including use of an insurance IT system, ideally Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Regulatory and compliance awareness. Willingness to work towards Cert CII or already hold qualifications. What we offer: Competitive salary commensurate with level of experience Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance Many more REF-
Our client is an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of a hugely successful group of companies who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually. They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Key Skills Required Working understanding of Household insurance policies to include bedroom rated and HNW requirements. Working understanding of Residential Landlords covers and associated requirements Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours Generous salary (depending on experience) Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support
Jun 30, 2026
Full time
Our client is an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of a hugely successful group of companies who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually. They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Key Skills Required Working understanding of Household insurance policies to include bedroom rated and HNW requirements. Working understanding of Residential Landlords covers and associated requirements Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours Generous salary (depending on experience) Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support
Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Jun 30, 2026
Full time
Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression
Jun 30, 2026
Full time
An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression
Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Jun 29, 2026
Full time
Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.
Jun 29, 2026
Full time
Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.
Senior Claims Handler - Bradford - Up to 40,000 Join a leading insurance firm near Leeds and take ownership of a diverse commercial claims portfolio - with the autonomy, support and flexibility to do your best work. This is a role for an experienced claims professional who's ready to step up and make an impact. You'll handle a broad range of commercial claims across Motor/Fleet, Property and Liability, working within a supportive team that values expertise and takes professional development seriously. Salary: Up to 40,000 Location: Bradford Working pattern: Hybrid What you'll be doing Managing commercial claims from initial notification through to settlement Providing professional advice and maintaining high service standards throughout Negotiating effectively with clients, insurers and relevant third parties to achieve the best outcomes Authorising claim payments within delegated authority Maintaining accurate records and a robust diary system Contributing to management information on claims trends and issues What they're looking for Minimum 5 years' experience handling a diverse range of insurance claims Strong communication and negotiation skills Comfortable working with IT systems - particularly Excel Well organised, able to manage competing priorities and work to deadlines Brokerage background preferred Familiarity with scheme claims, binder procedures, PI, D&O or Cyber claims a bonus Acturis knowledge beneficial Why this role? Broad and varied commercial claims portfolio across multiple classes Genuine autonomy - including delegated authority for claim payments A supportive team environment within a well-established, respected firm Clear career advancement opportunities Hybrid working with real flexibility Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jun 28, 2026
Full time
Senior Claims Handler - Bradford - Up to 40,000 Join a leading insurance firm near Leeds and take ownership of a diverse commercial claims portfolio - with the autonomy, support and flexibility to do your best work. This is a role for an experienced claims professional who's ready to step up and make an impact. You'll handle a broad range of commercial claims across Motor/Fleet, Property and Liability, working within a supportive team that values expertise and takes professional development seriously. Salary: Up to 40,000 Location: Bradford Working pattern: Hybrid What you'll be doing Managing commercial claims from initial notification through to settlement Providing professional advice and maintaining high service standards throughout Negotiating effectively with clients, insurers and relevant third parties to achieve the best outcomes Authorising claim payments within delegated authority Maintaining accurate records and a robust diary system Contributing to management information on claims trends and issues What they're looking for Minimum 5 years' experience handling a diverse range of insurance claims Strong communication and negotiation skills Comfortable working with IT systems - particularly Excel Well organised, able to manage competing priorities and work to deadlines Brokerage background preferred Familiarity with scheme claims, binder procedures, PI, D&O or Cyber claims a bonus Acturis knowledge beneficial Why this role? Broad and varied commercial claims portfolio across multiple classes Genuine autonomy - including delegated authority for claim payments A supportive team environment within a well-established, respected firm Clear career advancement opportunities Hybrid working with real flexibility Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details
Jun 27, 2026
Full time
Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local comm click apply for full job details
Commercial Account Handler Location: Chester Job Type: Full Time Permanent Salary: Competitive (dependent on experience) + Bonus + Benefits Commercial Account Handler - Chester Are you an experienced Commercial Account Handler looking for your next opportunity with a growing insurance brokerage? We're recruiting on behalf of a well-established commercial insurance broker that continues to invest in its people, technology and long-term growth. This is an excellent opportunity to join a supportive team where you'll work with a varied portfolio of commercial clients and play an integral role in delivering outstanding service. Following significant investment and continued expansion, the business is entering an exciting new phase of growth. With a strong presence in the commercial insurance market, access to specialist insurer facilities, and ambitious plans for the future, this is an ideal opportunity for someone looking to develop their career within a supportive and forward-thinking environment. The Role As a Commercial Account Handler, you will play a key role in delivering an exceptional service to a diverse portfolio of commercial clients. Working closely with Account Executives, while also managing your own portfolio, you'll be responsible for handling business from initial enquiry through to placement, renewal and ongoing servicing. This is a varied role requiring strong technical knowledge, excellent organisation and a genuine commitment to providing first-class client service. Key Responsibilities Manage a portfolio of commercial insurance clients. Support Account Executives with the servicing of larger client accounts. Arrange new business, renewals and mid-term adjustments. Obtain and assess client information to identify insurance requirements. Negotiate competitive terms with insurer partners. Prepare quotations, policy documentation and associated paperwork. Explain policy cover and terms to clients. Handle client enquiries promptly and professionally. Support clients throughout the claims process where required. Maintain accurate records and ensure FCA and regulatory compliance. Identify opportunities to generate additional commercial business. About You We're looking for someone who has: Previous experience within commercial insurance broking (essential) . A good understanding of commercial insurance products. Excellent communication and relationship-building skills. Strong organisational skills with excellent attention to detail. The ability to prioritise work in a busy environment. A proactive and customer-focused approach. Experience using Acturis would be advantageous but isn't essential. Cert CII qualification (or working towards it) would be beneficial, with study support available. What's on Offer Competitive salary. Discretionary annual bonus. Company pension scheme. Life Assurance. Income Protection. Healthcare Cash Plan. Support towards professional qualifications. Ongoing training and career development. A supportive and collaborative working environment. Apply Now If you're an experienced Commercial Account Handler looking to join a successful and growing commercial insurance brokerage, we'd love to hear from you. Apply today or contact us in confidence for more information.
Jun 27, 2026
Full time
Commercial Account Handler Location: Chester Job Type: Full Time Permanent Salary: Competitive (dependent on experience) + Bonus + Benefits Commercial Account Handler - Chester Are you an experienced Commercial Account Handler looking for your next opportunity with a growing insurance brokerage? We're recruiting on behalf of a well-established commercial insurance broker that continues to invest in its people, technology and long-term growth. This is an excellent opportunity to join a supportive team where you'll work with a varied portfolio of commercial clients and play an integral role in delivering outstanding service. Following significant investment and continued expansion, the business is entering an exciting new phase of growth. With a strong presence in the commercial insurance market, access to specialist insurer facilities, and ambitious plans for the future, this is an ideal opportunity for someone looking to develop their career within a supportive and forward-thinking environment. The Role As a Commercial Account Handler, you will play a key role in delivering an exceptional service to a diverse portfolio of commercial clients. Working closely with Account Executives, while also managing your own portfolio, you'll be responsible for handling business from initial enquiry through to placement, renewal and ongoing servicing. This is a varied role requiring strong technical knowledge, excellent organisation and a genuine commitment to providing first-class client service. Key Responsibilities Manage a portfolio of commercial insurance clients. Support Account Executives with the servicing of larger client accounts. Arrange new business, renewals and mid-term adjustments. Obtain and assess client information to identify insurance requirements. Negotiate competitive terms with insurer partners. Prepare quotations, policy documentation and associated paperwork. Explain policy cover and terms to clients. Handle client enquiries promptly and professionally. Support clients throughout the claims process where required. Maintain accurate records and ensure FCA and regulatory compliance. Identify opportunities to generate additional commercial business. About You We're looking for someone who has: Previous experience within commercial insurance broking (essential) . A good understanding of commercial insurance products. Excellent communication and relationship-building skills. Strong organisational skills with excellent attention to detail. The ability to prioritise work in a busy environment. A proactive and customer-focused approach. Experience using Acturis would be advantageous but isn't essential. Cert CII qualification (or working towards it) would be beneficial, with study support available. What's on Offer Competitive salary. Discretionary annual bonus. Company pension scheme. Life Assurance. Income Protection. Healthcare Cash Plan. Support towards professional qualifications. Ongoing training and career development. A supportive and collaborative working environment. Apply Now If you're an experienced Commercial Account Handler looking to join a successful and growing commercial insurance brokerage, we'd love to hear from you. Apply today or contact us in confidence for more information.
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Jun 27, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowl click apply for full job details
Jun 27, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowl click apply for full job details
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Oct 09, 2025
Full time
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with Commercial Insurance (3 years experience preferred) Excellent administrative skills and background Working knowledge of the current insurance market Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques
Oct 07, 2025
Full time
Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Oct 03, 2025
Full time
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Sep 23, 2025
Full time
ACCOUNT HANDLER - INSURANCE BROKERAGE - DORSET/HAMPSHIRE REGION - HYBRID ROLE - UP TO £35,000 STARTING SALARY Launched in 2024, Carlton Young specialises in the recruitment of professionals across the Accountancy, Finance, HR, and Insurance sectors. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses. We are currently partnering an Insurance Brokerage who are expanding and growing their internal team and are looking to recruit an experienced Insurance professional as an Account Handler in the SME Commercial team. This company has offices in Dorset & Hampshire and are keen to recruit someone who can support their Account Executives and obtain accurate underwriting quotes from their panel of Insurers. The role includes: Manage a portfolio of SME business, ensuring communication with the companies regarding to insurance related requirements Prepare information accurately and liaise with a panel of Insurers to obtain competitive quotes Work closely with the Account Executives and provide full support regarding renewal information Prepare and present new business quotations Respond quickly and efficiently to queries Notify insurers of any new claims and ensure you liaise with relevant claims teams We are looking for someone with some knowledge of the insurance sector and has strong communication skills, able to communicate to individuals across multiple communication streams. You will: Understand basic insurance principles, CII qualification preferred but not essential Be organised and able to work to strict deadlines Seek opportunities to develop new business for the company through referrals and lead generation Understand the requirements of preparing presentations and ensure work is accurately presented Have good telephony skills The company are a progressive business and offer a hybrid working environment, with full equipment for home working provided. They are offering a competitive starting salary and a benefits package that includes: Support towards professional qualifications Auto enrolment in pension scheme 25 days holiday + Stats Free parking Bonus scheme For more information please submit a current CV for consideration. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques
Sep 21, 2025
Full time
Due to expansion, out client is looking to recruit a Building Surveyor to project manage domestic and commercial perils and subsidence claims from start to finish. In this role, you ll be: Visiting the insured properties and assessing the extent and cause of the damage Preparing detailed reports and estimates of the repair or replacement costs Negotiating and agreeing the settlement of claims with the insured, insurers, and contractors Managing the claims process from start to finish, ensuring a high level of customer satisfaction and compliance with industry standards and regulations Working closely with other members of the claims team, such as claims handlers, loss adjusters, and engineers To be successful in this role, you will need: A minimum of 5 years of experience in domestic insurance perils claims surveying or a related field A relevant qualification, such as BSc Hons Building Surveying, MCIOB, Assoc / MRICS, (or working towards one) A good knowledge of building construction, materials, and repair techniques
