2 jobs found

We are recruiting on behalf of a well-established international business operating within a fast-paced, product-driven environment. This is a fantastic opportunity for a detail-oriented and customer-focused professional to take ownership of the full order lifecycle, working at the heart of sales, logistics, and operations.This role is ideal for someone who enjoys variety, thrives on organisation, and takes pride in delivering an excellent customer experience from order to delivery.The Role As a key point of contact for customers, you will manage orders from initial enquiry through to final delivery and invoicing. You'll work closely with internal teams and external partners to ensure products are sourced, processed, and shipped accurately and on time.Key Responsibilities Act as the main contact for customer orders, providing a high level of service throughout the process Manage end-to-end order fulfilment, from order entry through to shipment and invoicing Coordinate with suppliers and internal inventory teams to ensure product availability and timely delivery Maintain clear and proactive communication with customers, providing updates on order progress, shipping details, and documentation Prepare accurate shipping and export documentation in line with requirements Liaise with logistics partners to ensure efficient and compliant shipment of goods Monitor payments and ensure adherence to agreed commercial terms Work closely with sales teams to provide updates on order status and highlight any risks or issues Ensure accurate invoicing and cost allocation, maintaining margin integrity Support customer account setup and maintain accurate records across systems Collaborate with finance teams on payments, reconciliations, and credit control Assist with trade finance processes (e.g. letters of credit) where required Contribute to reporting and support wider operational or administrative projects Build strong, long-term relationships with customers and stakeholders About You You'll be a highly organised and proactive individual with a strong customer focus and the ability to manage multiple priorities in a fast-moving environment.Key skills and experience include: Experience in sales order processing or order administration (end-to-end) Strong attention to detail and a structured, methodical approach Excellent customer service and communication skills Ability to multitask, prioritise, and solve problems effectively Comfortable working both independently and as part of a team Proficiency in Microsoft Excel (intermediate level or above) Understanding of basic accounting principles (e.g. invoicing, reconciliations) Experience working with ERP or order management systems Desirable: Experience within logistics, supply chain, or freight forwarding environments Exposure to international shipping or trade finance processes What's on Offer Competitive salary Opportunity to work in a collaborative, international environment Exposure to end-to-end operations and cross-functional teams Career development and progression opportunities Supportive and professional working culture

Sales Support Administrator 6 Month Fixed Term Contract Are you highly organised, proactive, and confident in a fast-paced administrative role? Our client, a well-established and fast-growing technology-led organisation in the energy sector, is looking for an experienced Sales Support Administrator to join their team on a 6-month Fixed Term Contract . With over 40 years in business, 3,500+ customers, and more than 300 employees, this company continues to lead the market in energy data and services. This role will be based at their Horley office, with a hybrid working model. Salary: £24,000 Location: Horley (Hybrid 3 days office / 2 days remote) Contract: 6-month FTC Hours: Monday to Friday, 9am 5pm (35 hours per week) Travel: Occasional travel to other offices (Blackpool/Bristol approx. 6 times per year) Benefits Include: Company pension scheme Holiday entitlement starting at 20 days (rising to 25 with service) Holiday EXTRA option to purchase up to 5 extra days Simply Health scheme Season ticket loans Employee Assistance Programme (legal, health, counselling) Company social events Summer BBQ, festive celebrations Discretionary bonus awards The Role: The Sales Support Administrator will be responsible for delivering high-quality administrative support to the sales function, ensuring sales enquiries are effectively managed and progressed from initial enquiry through to order completion. The role involves maintaining and enhancing internal processes, supporting customer satisfaction objectives, monitoring key performance indicators and ensuring all customer information and sales activity are accurately recorded and maintained within the customer relationship management (CRM) system. The successful candidate will play a key role in supporting efficient sales operations and fostering strong customer relationships. Key Responsibilities: Manage and respond to multiple shared inboxes. Qualify and direct incoming telephone and email enquiries. Accurately input and process orders in the CRM, billing, and management systems. Generate and manage maintenance agreements and contract variations. Respond to and process orders and queries within SLA timeframes. Maintain and update customer data, contracts, and system information. Identify and resolve or escalate order data discrepancies. Create and manage reporting in Excel (portfolios, stats, etc.). Maintain sales documentation and ensure materials are up to date. Organise and attend weekly/monthly internal sales meetings, with occasional external travel. Deliver accurate, professional support to both customers and internal teams. About You: Proven administrative experience in a fast-paced environment. Excellent organisation and attention to detail. Strong written and verbal communication skills. Proficient in Microsoft Excel, Word, and Outlook. Able to prioritise effectively and handle multiple tasks. Customer-focused and team-oriented with a professional approach. Confident and calm under pressure. Analytical thinker and effective problem solver. For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.