Job Title: Business Development Manager Location: Fully Remote - on occasion some travel to London (which will be paid for by company) Salary: 34,000 per annum + Monthly Bonus up to 20% Job Type: Permanent, Full Time, WFH Are you an ambitious individual looking to work within a business to business sales role? If so we'd love to hear from you. Bluetownonline are on the lookout for money hungry, ambitious sales individuals who want to make an impression and win business by providing solutions to clients that will make them pay attention and use our services. If you're money hungry and want to earn 20% in commission when your hard work pays off then this is the role for you! Since our launch in 2010, our method of using the UK's largest online job boards to find companies the best fit, is by far the most efficient and speedy way for our clients to fill their job vacancies. With our rapid expansion plans due to kick off, we're looking for determined sales individuals who would love the opportunity to earn 20% in commissions plus a fantastic probationary scheme increasing your basic pay earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising / ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients and stakeholders. You'll have a proven track record within a business-to-business sales environment and be well versed in account managing clients. Day to Day Duties : Identify and generate potential new leads Seeking out new relationships with lapsed clients Actively sourcing new leads Account Manage high-level Accounts Producing proposals and converting to deals Provide weekly forecasts to and keeping an active, organised pipeline Being a supportive and productive member of the team Skills and Qualifications Required: 2 Years working within a business-to-business sales environment Proven delivery of targets Affable, personable and enjoys presenting to groups of all sizes and level Has previously worked in Recruitment, if you have worked in Recruitment Advertising or ATS in Sales this is preferable The Nitty Gritty: 20 days paid holiday, plus bank holidays and you'll get an extra 2 'duvet days' after the first year Fully Remote - no more paying for the commute Bi-annual trips abroad Up to 20% Bonus Structure Quarterly team socials including holidays abroad (we have taken at least 2 a year for the last 4 years - Krakow, Poznan, Prague, Dublin, Dubrovnik, Torun, Jordan, Lille, Bruges and Countryside Manors in the last 4 years alone) Early finish on Fridays FREE Gym membership Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more) Excellent pension scheme Dress as you want, Christmas closure, 2 extra days off after a year of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
Jun 30, 2026
Full time
Job Title: Business Development Manager Location: Fully Remote - on occasion some travel to London (which will be paid for by company) Salary: 34,000 per annum + Monthly Bonus up to 20% Job Type: Permanent, Full Time, WFH Are you an ambitious individual looking to work within a business to business sales role? If so we'd love to hear from you. Bluetownonline are on the lookout for money hungry, ambitious sales individuals who want to make an impression and win business by providing solutions to clients that will make them pay attention and use our services. If you're money hungry and want to earn 20% in commission when your hard work pays off then this is the role for you! Since our launch in 2010, our method of using the UK's largest online job boards to find companies the best fit, is by far the most efficient and speedy way for our clients to fill their job vacancies. With our rapid expansion plans due to kick off, we're looking for determined sales individuals who would love the opportunity to earn 20% in commissions plus a fantastic probationary scheme increasing your basic pay earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising / ATS. The successful candidate will have the finesse to close deals and build strong relationships with clients and stakeholders. You'll have a proven track record within a business-to-business sales environment and be well versed in account managing clients. Day to Day Duties : Identify and generate potential new leads Seeking out new relationships with lapsed clients Actively sourcing new leads Account Manage high-level Accounts Producing proposals and converting to deals Provide weekly forecasts to and keeping an active, organised pipeline Being a supportive and productive member of the team Skills and Qualifications Required: 2 Years working within a business-to-business sales environment Proven delivery of targets Affable, personable and enjoys presenting to groups of all sizes and level Has previously worked in Recruitment, if you have worked in Recruitment Advertising or ATS in Sales this is preferable The Nitty Gritty: 20 days paid holiday, plus bank holidays and you'll get an extra 2 'duvet days' after the first year Fully Remote - no more paying for the commute Bi-annual trips abroad Up to 20% Bonus Structure Quarterly team socials including holidays abroad (we have taken at least 2 a year for the last 4 years - Krakow, Poznan, Prague, Dublin, Dubrovnik, Torun, Jordan, Lille, Bruges and Countryside Manors in the last 4 years alone) Early finish on Fridays FREE Gym membership Multiple perks available through points scheme (Perkbox - cinema tickets, spa's, holidays + many more) Excellent pension scheme Dress as you want, Christmas closure, 2 extra days off after a year of service, 2 more after 3 years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales Account Manager, CRM Systems, B2B Sales, Sales Associate, B2B, Sales Development, B2B Sales Executive, Direct Sales, BDM, Internal Sales Person, New Business Executive, Key Sales, Sales Specialist may also be considered for this role.
Client Services Associate Teesside (Hybrid Working)£28,000 - £32,000 + Bonus + Excellent Benefits Are you passionate about delivering exceptional client service? Looking to build a long-term career in financial services with genuine progression opportunities? A growing and highly regarded wealth management firm is looking to recruit a Client Services Associate to join their supportive and collaborative team. The Role This is a fantastic opportunity to become a key part of a client-focused business where you will play a vital role in delivering a seamless and professional experience to clients. Working closely with Financial Planners and Paraplanners, you will act as a central point of contact, ensuring all client interactions are handled efficiently and to a high standard. Key Responsibilities Acting as the first point of contact for client enquiries (phone, email, and secure messaging) Managing diaries, booking client meetings, and preparing supporting documentation Supporting clients with requests including withdrawals, deposits, and account updates Liaising with advisers, paraplanners, and external providers Preparing for meetings and ensuring a professional client experience Maintaining accurate and compliant records of all client communication Supporting the onboarding process and ongoing service delivery About You Previous experience in a client service or administrative role Excellent organisational skills with strong attention to detail Professional communication skills, both written and verbal A proactive, positive attitude and willingness to learn Strong IT skills, particularly Microsoft 365 Experience within financial services or a regulated environment Familiarity with platforms such as Transact, XPLAN, or similar (Desirable) Experience dealing with third-party providers What's in it for you? Hybrid working (office and home-based flexibility) Generous annual leave package Discretionary bonus scheme Private medical insurance & income protection Pension and death in service benefits Full support toward professional qualifications Clear career progression pathways Supportive team culture with real development opportunities
Jun 30, 2026
Full time
Client Services Associate Teesside (Hybrid Working)£28,000 - £32,000 + Bonus + Excellent Benefits Are you passionate about delivering exceptional client service? Looking to build a long-term career in financial services with genuine progression opportunities? A growing and highly regarded wealth management firm is looking to recruit a Client Services Associate to join their supportive and collaborative team. The Role This is a fantastic opportunity to become a key part of a client-focused business where you will play a vital role in delivering a seamless and professional experience to clients. Working closely with Financial Planners and Paraplanners, you will act as a central point of contact, ensuring all client interactions are handled efficiently and to a high standard. Key Responsibilities Acting as the first point of contact for client enquiries (phone, email, and secure messaging) Managing diaries, booking client meetings, and preparing supporting documentation Supporting clients with requests including withdrawals, deposits, and account updates Liaising with advisers, paraplanners, and external providers Preparing for meetings and ensuring a professional client experience Maintaining accurate and compliant records of all client communication Supporting the onboarding process and ongoing service delivery About You Previous experience in a client service or administrative role Excellent organisational skills with strong attention to detail Professional communication skills, both written and verbal A proactive, positive attitude and willingness to learn Strong IT skills, particularly Microsoft 365 Experience within financial services or a regulated environment Familiarity with platforms such as Transact, XPLAN, or similar (Desirable) Experience dealing with third-party providers What's in it for you? Hybrid working (office and home-based flexibility) Generous annual leave package Discretionary bonus scheme Private medical insurance & income protection Pension and death in service benefits Full support toward professional qualifications Clear career progression pathways Supportive team culture with real development opportunities
We are partnering with a well-established vertically integrated fresh produce business, combining its own growing operations with an established network of UK based and international producers. The company sources, packs and supplies fresh salad produce to major retailers, foodservice operators and wholesale customers. The Role: This is an excellent opportunity for a commercially minded individual looking to develop a career within fresh produce account management. Working closely with customers, growers, procurement, and operations teams, you will play a key role in supporting customer relationships and ensuring the successful delivery of products across the supply chain. What are they looking for? Experience in an account executive, sales support, or commercial support role. Work history within the fresh produce, food manufacturing, foodservice, or FMCG sectors would be advantageous. A commercially aware individual with an interest in developing a career in sales and account management An ability to build credibility and develop strong working relationships across all levels of a business What's in it for you? An opportunity to develop a broad understanding of the fresh produce sector through cross-functional exposure across the wider business. Scope to progress into an Account Manager position as your experience and responsibilities grow. Working alongside experienced industry professionals who will support your development and provide ongoing mentoring. If you are interested in this exciting opportunity to join a growing business and would like to discuss the role in more detail, then please apply below or contact Kieran Clark on (phone number removed).
Jun 30, 2026
Full time
We are partnering with a well-established vertically integrated fresh produce business, combining its own growing operations with an established network of UK based and international producers. The company sources, packs and supplies fresh salad produce to major retailers, foodservice operators and wholesale customers. The Role: This is an excellent opportunity for a commercially minded individual looking to develop a career within fresh produce account management. Working closely with customers, growers, procurement, and operations teams, you will play a key role in supporting customer relationships and ensuring the successful delivery of products across the supply chain. What are they looking for? Experience in an account executive, sales support, or commercial support role. Work history within the fresh produce, food manufacturing, foodservice, or FMCG sectors would be advantageous. A commercially aware individual with an interest in developing a career in sales and account management An ability to build credibility and develop strong working relationships across all levels of a business What's in it for you? An opportunity to develop a broad understanding of the fresh produce sector through cross-functional exposure across the wider business. Scope to progress into an Account Manager position as your experience and responsibilities grow. Working alongside experienced industry professionals who will support your development and provide ongoing mentoring. If you are interested in this exciting opportunity to join a growing business and would like to discuss the role in more detail, then please apply below or contact Kieran Clark on (phone number removed).
BASC (British Association for Shooting and Conservation)
Wrexham, Clwyd
Title: ICT Support Technician Salary: Circa £25,000 Location: Office-based in Rossett Reporting to: Head of ICT Closing date: 19 July 2026 Reference: ICTST/JULY/2026 Directorate: Chief executive's office Purpose of role: Provide first-line helpdesk/desktop/network support for all the staffbased at head office, the countries and English regions including staffworking from home. Our vision All BASC employees are expected to contribute to our vision: Fight for sustainable shooting and conservation of the countryside. Key accountabilities and responsibilities Provide high quality technical ICT support as a first point of contact for head office,regional, home and remote staff, as well as visitors using BASC ICT devices andequipment. Provide efficient and effective hardware, software and network support across theassociation, including the setup, configuration and installation of laptops, dockingstations, tablets, printers, copiers, mobile devices and peripherals. Ensure telephone calls, emails and support requests received through the ICT Helpdeskare accurately logged, investigated, prioritised, actioned, or escalated through theHelpdesk system in a timely and effective manner. Escalate more complex or in-depth technical support issues to the ICT support engineer,ICT infrastructure manager or other appropriate team members, ensuring issues arefollowed through to completion. As directed by the ICT infrastructure manager, liaise with suppliers and assist in theprocurement, maintenance and management of ICT hardware, software and licencesand peripherals. Assist in the installation, setup, documentation and support of company-provided mobiledevices including connectivity and authentication to Microsoft 365 services Assist in the administration of the cloud based mobile device management system,including application approval, application rollout and regular iOS updates of mobiledevices and tablets. Provide routine administration, maintenance and support of ethernet & Wi-Fi networks,including cable port and patching management, basic troubleshooting and escalation ofonsite and remote connectivity issues where required. Provide user support of the cloud-based telephony systems, including basic troubleshooting, user guidance and escalation to suppliers or senior ICT staff where appropriate. Provide first-line support for system issues relating to the CRM systems and escalate to third-party support providers or internal system owners as required. Undertake routine administration of active directory including Microsoft 365, user accounts, email distribution groups, account unlocking, password resets and related user access tasks Support the administration of BASC SharePoint areas, particularly the ICT Team sections, including document uploads, while working with the web team where required. Assist and train staff in the correct use of the audio/video conferencing systems and provide support for meeting room setup requests. Support the reliable and secure operation of ICT and communications systems across the association, escalating risks, incidents or recurring issues to the ICT infrastructure manager or head of ICT as appropriate. Assist with the production and maintenance of technical documentation, user guides, training materials, support policies, procedures or process documents, ensuring these are understood, followed and kept up to date. Assist with ICT audits, information gathering and production of reports as required. Assist with the maintenance of the helpdesk system and ensure the ICT asset inventory for hardware and software is accurate and kept up to date. Assist with the delivery of technical elements of ICT project tasks under the direction of the ICT infrastructure manager. Ensure all loan equipment requested by staff is serviceable, recorded and returned through the helpdesk system, and safely stored when not in use. Assist with office desk moves, staff relocations and movement of ICT equipment, including ICT-related support for DSE requests where required. Assist with the secure disposal of redundant ICT hardware in accordance with organisational procedures, data protection requirements and applicable regulations. Ensure the communications rooms, ICT equipment and storage areas are kept secure, tidy and appropriately stocked with available spares. Provide ICT induction training for new staff in accordance with the HR induction process and agreed ICT guidance. Experience At least 5 GCSE passes or equivalent including Maths and English An accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL- or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft Windows client including autopilot laptop builds and rebuild, virtual server setups and support Proven user support experience of Microsoft 365 business suite (Office, Teams including Telephony, SharePoint, CoPilot) Knowledge of cloud-based security and management systems e.g., Mimecast, Microsoft Defender, Cisco Meraki, Microsoft Intune, Microsoft Sentinel / Purview would be beneficial Experience of communicating to internal customers at all levels and abilities while understanding their ICT requirements Experience of delivering excellent customer service in an ICT setting Minimum 2 years' experience in ICT support role Essential skills, knowledge and achievements Knowledge of relevant ICT hardware, including networks and support Willingness to undertake further training to ensure ICT skills remain contemporary. Keen eye for detail Professional and friendly approach Able to work on own initiative. Collaborates well with others in relation to ICT support requirements. Time management, able to prioritise and achieve deadlines. Excellent verbal and written communication skills Highly analytical with sound problem solving skills. Ability to meet deadlines and prioritise conflicting demands. Excellent team player - can do approach. Able to work flexibly.
Jun 30, 2026
Full time
Title: ICT Support Technician Salary: Circa £25,000 Location: Office-based in Rossett Reporting to: Head of ICT Closing date: 19 July 2026 Reference: ICTST/JULY/2026 Directorate: Chief executive's office Purpose of role: Provide first-line helpdesk/desktop/network support for all the staffbased at head office, the countries and English regions including staffworking from home. Our vision All BASC employees are expected to contribute to our vision: Fight for sustainable shooting and conservation of the countryside. Key accountabilities and responsibilities Provide high quality technical ICT support as a first point of contact for head office,regional, home and remote staff, as well as visitors using BASC ICT devices andequipment. Provide efficient and effective hardware, software and network support across theassociation, including the setup, configuration and installation of laptops, dockingstations, tablets, printers, copiers, mobile devices and peripherals. Ensure telephone calls, emails and support requests received through the ICT Helpdeskare accurately logged, investigated, prioritised, actioned, or escalated through theHelpdesk system in a timely and effective manner. Escalate more complex or in-depth technical support issues to the ICT support engineer,ICT infrastructure manager or other appropriate team members, ensuring issues arefollowed through to completion. As directed by the ICT infrastructure manager, liaise with suppliers and assist in theprocurement, maintenance and management of ICT hardware, software and licencesand peripherals. Assist in the installation, setup, documentation and support of company-provided mobiledevices including connectivity and authentication to Microsoft 365 services Assist in the administration of the cloud based mobile device management system,including application approval, application rollout and regular iOS updates of mobiledevices and tablets. Provide routine administration, maintenance and support of ethernet & Wi-Fi networks,including cable port and patching management, basic troubleshooting and escalation ofonsite and remote connectivity issues where required. Provide user support of the cloud-based telephony systems, including basic troubleshooting, user guidance and escalation to suppliers or senior ICT staff where appropriate. Provide first-line support for system issues relating to the CRM systems and escalate to third-party support providers or internal system owners as required. Undertake routine administration of active directory including Microsoft 365, user accounts, email distribution groups, account unlocking, password resets and related user access tasks Support the administration of BASC SharePoint areas, particularly the ICT Team sections, including document uploads, while working with the web team where required. Assist and train staff in the correct use of the audio/video conferencing systems and provide support for meeting room setup requests. Support the reliable and secure operation of ICT and communications systems across the association, escalating risks, incidents or recurring issues to the ICT infrastructure manager or head of ICT as appropriate. Assist with the production and maintenance of technical documentation, user guides, training materials, support policies, procedures or process documents, ensuring these are understood, followed and kept up to date. Assist with ICT audits, information gathering and production of reports as required. Assist with the maintenance of the helpdesk system and ensure the ICT asset inventory for hardware and software is accurate and kept up to date. Assist with the delivery of technical elements of ICT project tasks under the direction of the ICT infrastructure manager. Ensure all loan equipment requested by staff is serviceable, recorded and returned through the helpdesk system, and safely stored when not in use. Assist with office desk moves, staff relocations and movement of ICT equipment, including ICT-related support for DSE requests where required. Assist with the secure disposal of redundant ICT hardware in accordance with organisational procedures, data protection requirements and applicable regulations. Ensure the communications rooms, ICT equipment and storage areas are kept secure, tidy and appropriately stocked with available spares. Provide ICT induction training for new staff in accordance with the HR induction process and agreed ICT guidance. Experience At least 5 GCSE passes or equivalent including Maths and English An accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL- or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft Windows client including autopilot laptop builds and rebuild, virtual server setups and support Proven user support experience of Microsoft 365 business suite (Office, Teams including Telephony, SharePoint, CoPilot) Knowledge of cloud-based security and management systems e.g., Mimecast, Microsoft Defender, Cisco Meraki, Microsoft Intune, Microsoft Sentinel / Purview would be beneficial Experience of communicating to internal customers at all levels and abilities while understanding their ICT requirements Experience of delivering excellent customer service in an ICT setting Minimum 2 years' experience in ICT support role Essential skills, knowledge and achievements Knowledge of relevant ICT hardware, including networks and support Willingness to undertake further training to ensure ICT skills remain contemporary. Keen eye for detail Professional and friendly approach Able to work on own initiative. Collaborates well with others in relation to ICT support requirements. Time management, able to prioritise and achieve deadlines. Excellent verbal and written communication skills Highly analytical with sound problem solving skills. Ability to meet deadlines and prioritise conflicting demands. Excellent team player - can do approach. Able to work flexibly.
Operations Director Executive Leadership Opportunity - Multi-Site Operations A highly successful and growing equipment rental and support services business is seeking an accomplished Operations Director to lead a significant regional operation across London and the Home Counties. This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation. The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment. We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held. Package £80,000 - £85,000 Basic Salary Performance-related Bonuses of circa 25%-40%+ Company Vehicle Private Healthcare Pension Scheme Generous Holiday plus Bank Holidays, increasing with service Significant Autonomy and Executive-Level Decision-Making Authority Genuine Long-Term Career Progression Opportunities The Opportunity Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations. The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement. You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations. Key Responsibilities Provide strategic leadership across a geographically dispersed, multi-site operation Deliver agreed revenue, profit and operational performance targets Lead, coach and develop regional and depot management teams Drive continuous improvement initiatives across people, processes and performance Improve operational efficiency, productivity and service delivery standards Ensure optimal fleet availability, utilisation and return on investment Build and maintain strong relationships with key customers and stakeholders Produce, manage and deliver regional budgets and forecasts Analyse operational and commercial data to identify performance improvement opportunities Ensure compliance with all health, safety, quality and regulatory requirements Support strategic business initiatives, growth plans and operational development projects Promote consistency, accountability and best practice across all operational locations Enhance customer retention, service performance and overall customer experience Candidate Profile Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments. Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations. Essential Experience Senior leadership experience within a multi-site operational environment Responsibility for operational, commercial and financial performance across multiple locations Full P&L accountability and budget management experience Proven success in improving revenue, profitability and operational performance Experience leading and developing management teams across geographically dispersed operations Strong commercial, financial and analytical capability Experience implementing operational improvement programmes and driving sustainable change Demonstrable success in managing customer relationships and service performance metrics Strong stakeholder management and influencing skills Evidence of Achievement Applicants are encouraged to provide specific examples and measurable outcomes relating to: Revenue growth delivered under their leadership Profitability improvements and margin enhancement Operational efficiency gains and cost reduction initiatives Service performance improvements and customer retention achievements Team development, succession planning and leadership progression outcomes Fleet utilisation, asset productivity or operational optimisation improvements Safety, compliance or quality performance enhancements Successful implementation of business improvement, transformation or growth projects Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably. Personal Attributes Strategic thinker with strong operational execution capability Data-driven decision maker Highly credible leader capable of influencing at all organisational levels Commercially astute and results focused Committed to developing high-performing teams and future leaders Passionate about continuous improvement and operational excellence Why Apply? This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business. You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development. Application Process Selection will be based on demonstrable evidence of leadership impact, commercial performance, operational improvement and people development outcomes. Applicants are encouraged to highlight specific achievements, measurable business results and examples of lasting business impact within their application.
Jun 30, 2026
Full time
Operations Director Executive Leadership Opportunity - Multi-Site Operations A highly successful and growing equipment rental and support services business is seeking an accomplished Operations Director to lead a significant regional operation across London and the Home Counties. This appointment offers responsibility for multiple trading locations, substantial operational budgets, significant fleet assets, and the opportunity to influence strategic direction within a well-established organisation. The successful candidate will demonstrate a proven ability to improve operational performance, increase profitability, develop high-performing leadership teams, and deliver exceptional customer outcomes within a complex multi-site environment. We are particularly interested in leaders who can evidence measurable achievements and business impact rather than simply describe responsibilities held. Package £80,000 - £85,000 Basic Salary Performance-related Bonuses of circa 25%-40%+ Company Vehicle Private Healthcare Pension Scheme Generous Holiday plus Bank Holidays, increasing with service Significant Autonomy and Executive-Level Decision-Making Authority Genuine Long-Term Career Progression Opportunities The Opportunity Reporting to the senior leadership team, the Operations Director will hold full accountability for the operational, commercial and financial performance of a regional network of depots and service locations. The role requires a commercially astute leader capable of balancing strategic direction with operational execution. You will lead regional management teams, establish clear performance expectations, optimise operational efficiency, strengthen customer relationships, and drive sustainable improvements across revenue, profitability, service performance and employee engagement. You will be expected to create a culture of accountability, continuous improvement and operational excellence while ensuring consistent standards are delivered across all locations. Key Responsibilities Provide strategic leadership across a geographically dispersed, multi-site operation Deliver agreed revenue, profit and operational performance targets Lead, coach and develop regional and depot management teams Drive continuous improvement initiatives across people, processes and performance Improve operational efficiency, productivity and service delivery standards Ensure optimal fleet availability, utilisation and return on investment Build and maintain strong relationships with key customers and stakeholders Produce, manage and deliver regional budgets and forecasts Analyse operational and commercial data to identify performance improvement opportunities Ensure compliance with all health, safety, quality and regulatory requirements Support strategic business initiatives, growth plans and operational development projects Promote consistency, accountability and best practice across all operational locations Enhance customer retention, service performance and overall customer experience Candidate Profile Applications are welcomed from senior operational leaders with experience gained within equipment rental, specialist asset rental, construction support services, industrial services, powered access, plant hire, tool hire, pump hire, fleet-based operations or other operationally intensive, asset-led, multi-site environments. Successful candidates will demonstrate a track record of delivering measurable commercial and operational success within complex organisations. Essential Experience Senior leadership experience within a multi-site operational environment Responsibility for operational, commercial and financial performance across multiple locations Full P&L accountability and budget management experience Proven success in improving revenue, profitability and operational performance Experience leading and developing management teams across geographically dispersed operations Strong commercial, financial and analytical capability Experience implementing operational improvement programmes and driving sustainable change Demonstrable success in managing customer relationships and service performance metrics Strong stakeholder management and influencing skills Evidence of Achievement Applicants are encouraged to provide specific examples and measurable outcomes relating to: Revenue growth delivered under their leadership Profitability improvements and margin enhancement Operational efficiency gains and cost reduction initiatives Service performance improvements and customer retention achievements Team development, succession planning and leadership progression outcomes Fleet utilisation, asset productivity or operational optimisation improvements Safety, compliance or quality performance enhancements Successful implementation of business improvement, transformation or growth projects Applications that clearly demonstrate the scale of responsibility held, budgets managed, team sizes, operational scope and commercial impact achieved will be viewed particularly favourably. Personal Attributes Strategic thinker with strong operational execution capability Data-driven decision maker Highly credible leader capable of influencing at all organisational levels Commercially astute and results focused Committed to developing high-performing teams and future leaders Passionate about continuous improvement and operational excellence Why Apply? This is an outstanding opportunity for an accomplished operational leader seeking broader strategic responsibility, greater autonomy and the opportunity to influence the performance and growth of a substantial regional business. You will join a successful organisation with ambitious growth plans, strong market presence and a genuine commitment to investing in its people, operations and future development. Application Process Selection will be based on demonstrable evidence of leadership impact, commercial performance, operational improvement and people development outcomes. Applicants are encouraged to highlight specific achievements, measurable business results and examples of lasting business impact within their application.
Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
Jun 30, 2026
Full time
Operations Director - Car Parking and Events Services Competitive salary to £90K 25 days annual leave Private Medical Insurance (following qualifying period) Flexible working environment Performance-related bonus scheme Opportunity to play a key role in a growing and ambitious business Purpose of the Role Reporting to the Chief Operating Officer, the Operations Director will lead the operational delivery of our client's services, ensuring exceptional standards, commercial performance, and customer satisfaction across all contracts. This is a senior leadership role requiring a commercially minded and operationally driven individual who can lead high-performing teams, build strong client relationships, and drive continuous improvement across the business. Working closely with the executive leadership team and Board, you will contribute to strategic growth while ensuring operational excellence, efficiency, and compliance. The role is primarily based at Head Office with regular travel across the UK and occasional international travel. Key Responsibilities Leadership & Strategy Lead the operational strategy and departmental business plans. Support the delivery of company objectives and long-term growth plans. Develop, mentor and inspire operational leadership teams. Promote a culture of accountability, innovation and continuous improvement. Operational Management Ensure the consistent delivery of high-quality services across all contracts. Drive operational efficiency, productivity and service excellence. Build and maintain strong relationships with clients, partners and key stakeholders. Lead operational projects and business improvement initiatives. Commercial & Financial Performance Manage operational budgets and deliver strong financial performance. Identify opportunities for growth, contract expansion and improved profitability. Support tender submissions, contract renewals and client retention strategies. Risk, Compliance & Governance Champion a positive health, safety and compliance culture. Ensure all operations comply with legislative, regulatory and company standards. Oversee audits, risk management and continuous improvement programmes. Candidate Profile We are seeking an experienced senior operational leader with a proven track record of delivering service excellence within a multi-site, service-led environment. You will possess: Significant experience in a senior operational leadership role. Strong commercial acumen with budget and P&L responsibility. A track record of driving performance, efficiency and business growth. Exceptional people leadership and stakeholder management skills. The ability to operate effectively at both strategic and operational levels. Excellent communication, planning and organisational skills
A Global Electronic Security Solutions provider is currently recruiting for a General Manager to look after UK & Ire. This role would suit an Opertions Manager / Country Manager ready to step up. This role will require significant experience within the Integrated security systems industry and within an operational, or general management role. K nowledge of a variety of Access Control and Enterprise systems from installation to commissioning. Significant experience managing business performance and strong experience in business planning, regional growth, and performance improvement. Experience working across sales, service, operations, and project delivery environments This role will have full leadership responsibility for the commercial performance, operational direction, and people leadership across UK & Ireland. This position will act as the senior point of ownership for these countries, with responsibility for driving profitable growth, strengthening customer relationships, improving contribution to regional performance, and ensuring projects and service activity are delivered. The position will also play a key role in developing and managing major customer relationships and strategic projects, particularly larger and more complex opportunities while ensuring the business has the right operational and organisational structure, local partnerships, and regional support in place. General Manager responsibilities UK & Ire Take full accountability for stabilising and resetting business performance across UK & Ire, addressing underperformance across revenue, margin, delivery and leadership capability Rapidly diagnose performance gaps, risks and structural issues across the region (commercial, operational and organisational), and implement clear, time-bound corrective actions Own and drive commercial rigour across the region, ensuring disciplined pricing, margin management, cost control and deal governance Assume direct ownership of regional financial performance, including revenue, forecasting accuracy, budget management and cash discipline Intervene decisively where standards are not met, including addressing underperformance at leadership and team level with clarity, pace and fairness Reset expectations and accountability across Sales, Operations and Functional teams, ensuring clear ownership of outcomes rather than activity Rebuild credibility with key customers and partners, acting as the senior executive lead for major accounts and strategic projects (including opportunities above €1m) Experience working across sales, service, operations, and project delivery environments To apply please email a cv
Jun 30, 2026
Full time
A Global Electronic Security Solutions provider is currently recruiting for a General Manager to look after UK & Ire. This role would suit an Opertions Manager / Country Manager ready to step up. This role will require significant experience within the Integrated security systems industry and within an operational, or general management role. K nowledge of a variety of Access Control and Enterprise systems from installation to commissioning. Significant experience managing business performance and strong experience in business planning, regional growth, and performance improvement. Experience working across sales, service, operations, and project delivery environments This role will have full leadership responsibility for the commercial performance, operational direction, and people leadership across UK & Ireland. This position will act as the senior point of ownership for these countries, with responsibility for driving profitable growth, strengthening customer relationships, improving contribution to regional performance, and ensuring projects and service activity are delivered. The position will also play a key role in developing and managing major customer relationships and strategic projects, particularly larger and more complex opportunities while ensuring the business has the right operational and organisational structure, local partnerships, and regional support in place. General Manager responsibilities UK & Ire Take full accountability for stabilising and resetting business performance across UK & Ire, addressing underperformance across revenue, margin, delivery and leadership capability Rapidly diagnose performance gaps, risks and structural issues across the region (commercial, operational and organisational), and implement clear, time-bound corrective actions Own and drive commercial rigour across the region, ensuring disciplined pricing, margin management, cost control and deal governance Assume direct ownership of regional financial performance, including revenue, forecasting accuracy, budget management and cash discipline Intervene decisively where standards are not met, including addressing underperformance at leadership and team level with clarity, pace and fairness Reset expectations and accountability across Sales, Operations and Functional teams, ensuring clear ownership of outcomes rather than activity Rebuild credibility with key customers and partners, acting as the senior executive lead for major accounts and strategic projects (including opportunities above €1m) Experience working across sales, service, operations, and project delivery environments To apply please email a cv
Annual salary: up to £45,000.00 Voids ManagerLocation: BirminghamContract Start Date: 1 July 2026Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £45,000 + car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Void Manager to join our team in Birmingham. You will be responsible for leading the delivery of void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants. This includes managing supervisors, operatives and subcontractors, overseeing void programmes and performance, driving turnaround times, ensuring quality standards are met and providing technical and operational leadership. You will work closely with internal teams and stakeholders to optimise processes, meet targets and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in bringing properties back into use. We're looking for someone who is organised, proactive and focused on delivering high quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of void maintenance works across empty properties, ensuring efficient turnaround and readiness for new tenants Ensure all works are delivered safely, efficiently and to required quality standards Lead regular site visits and reviews to monitor progress, resolve issues and drive performance against void targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet programme demands Oversee void schedules and priorities to minimise turnaround times and reduce property downtime Ensure full compliance with Health & Safety regulations, COSHH and company procedures across all void activities Implement quality assurance processes, ensuring inspections are completed and corrective actions are addressed promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in turnaround, cost and quality Build and maintain strong relationships with clients, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and potential commercial gains Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer focused service at all times Role Criteria: Previous experience in a Void Manager, Void Supervisor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety and compliance activities across multiple teams Extensive experience delivering void property programmes, driving turnaround times and performance Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates and cost management within void works Excellent interpersonal and communication skills, with the ability to engage effectively at all levels Strong leadership capability with experience managing supervisors and developing highperforming teams Customer and client-focused mindset with a commitment to service excellence and continuous improvement Commercial awareness with a results driven approach to performance, cost and quality Strong planning, organisational and programme management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients and stakeholders IT literate with confident oral and written communication skills Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoure
Jun 30, 2026
Full time
Annual salary: up to £45,000.00 Voids ManagerLocation: BirminghamContract Start Date: 1 July 2026Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £45,000 + car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Void Manager to join our team in Birmingham. You will be responsible for leading the delivery of void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants. This includes managing supervisors, operatives and subcontractors, overseeing void programmes and performance, driving turnaround times, ensuring quality standards are met and providing technical and operational leadership. You will work closely with internal teams and stakeholders to optimise processes, meet targets and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in bringing properties back into use. We're looking for someone who is organised, proactive and focused on delivering high quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of void maintenance works across empty properties, ensuring efficient turnaround and readiness for new tenants Ensure all works are delivered safely, efficiently and to required quality standards Lead regular site visits and reviews to monitor progress, resolve issues and drive performance against void targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet programme demands Oversee void schedules and priorities to minimise turnaround times and reduce property downtime Ensure full compliance with Health & Safety regulations, COSHH and company procedures across all void activities Implement quality assurance processes, ensuring inspections are completed and corrective actions are addressed promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in turnaround, cost and quality Build and maintain strong relationships with clients, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and potential commercial gains Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer focused service at all times Role Criteria: Previous experience in a Void Manager, Void Supervisor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety and compliance activities across multiple teams Extensive experience delivering void property programmes, driving turnaround times and performance Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates and cost management within void works Excellent interpersonal and communication skills, with the ability to engage effectively at all levels Strong leadership capability with experience managing supervisors and developing highperforming teams Customer and client-focused mindset with a commitment to service excellence and continuous improvement Commercial awareness with a results driven approach to performance, cost and quality Strong planning, organisational and programme management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients and stakeholders IT literate with confident oral and written communication skills Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoure
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings up to higher in your first year Comprehensive benefits package - including 5 days leave carry over Regular socials, seasonal parties, complimentary tickets Extensive professional development opportunities and career growth A collaborative and supportive work environment Key Responsibilities: Develop and maintain strong relationships with existing clients to manage renewals, ensuring their needs are met and exceeded Identify and pursue new business opportunities to expand the company's client base with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented with a track record of achieving and exceeding sales targets. Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Jun 30, 2026
Full time
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings up to higher in your first year Comprehensive benefits package - including 5 days leave carry over Regular socials, seasonal parties, complimentary tickets Extensive professional development opportunities and career growth A collaborative and supportive work environment Key Responsibilities: Develop and maintain strong relationships with existing clients to manage renewals, ensuring their needs are met and exceeded Identify and pursue new business opportunities to expand the company's client base with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented with a track record of achieving and exceeding sales targets. Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Operational Resilience and Business Continuity Manager up to £70,000 per annum Bromley Full-Time Permanent We're looking for an Operational Resilience and Business Continuity Lead to help shape and strengthen our approach to resilience across the organisation. In this role, you'll be responsible for developing, enhancing, implementing, and maintaining an effective Operational Resilience and Business Continuity Management framework. You'll play a key part in ensuring Foresters is well-prepared to respond to business disruptions, helping minimise impacts on our operations and customers while supporting regulatory compliance. What You Will Do As our subject matter expert, you will: Lead the preparation of operational resilience papers, dashboards, self-assessments, policy updates and annual reviews for senior stakeholders, including the Executive Leadership Team, Risk and Investment Committee, and Board. Monitor regulatory developments and translate PRA/FCA requirements into practical plans, controls, testing activities and management reporting. Act as a key point of contact for audit reviews. Coordinate responses to regulatory requests, reviews, information submissions and follow-up actions in support of the accountable SMF. Take ownership of the Operational Resilience and Business Continuity Management framework, ensuring it continues to evolve and meet organisational needs. Provide guidance, training, oversight and constructive challenge to support strong decision-making. Define and maintain metrics, triggers, thresholds and management information to support oversight, escalation and continuous improvement. Maintain policies, standards, procedures and supporting documentation to ensure consistency, compliance and audit readiness. Develop and maintain the Self-Assessment document, working collaboratively with Important Business Services (IBS) owners and stakeholders to ensure all services, mapping and processes remain accurate and up to date. Design and run scenario-based testing against impact tolerances, including third-party testing where relevant. Own and maintain the Crisis Management Plan, including call cascades, escalation pathways and communication protocols. Oversee Business Impact Analysis (BIA) activities to identify critical processes, resources, recovery objectives and dependencies. Ensure Business Continuity arrangements, planning, documentation and testing align with resilience requirements. Work closely with Risk, Compliance and Business Unit Relationship Managers to support delivery of the Third-Party Risk Management framework, including resilience assurance, business continuity and exit planning/testing. Chair the Resilience Steering Committee and contribute as a member of the Crisis Management Team. This role is based on a 35-hour working week, Monday to Friday. Start times are flexible between 7:30am and 9:30am. Following an initial training period, there is the option to work from home for up to two days per week. What We're Looking For Experience working in an operational resilience and/or business continuity role, ideally at a senior level Understanding of financial services regulatory requirements would be beneficial Awareness of GDPR A strong understanding of current regulatory expectations and industry practices What We Offer Basic salary up to £70,000 per annum Discretionary annual bonus, based on individual and company performance (subject to eligibility) 28 days' annual leave plus bank holidays Life assurance (based on pensionable earnings) Generous contributory pension scheme One day of paid leave each year for charitable or community work Workplace health and wellbeing programm About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Jun 30, 2026
Full time
Operational Resilience and Business Continuity Manager up to £70,000 per annum Bromley Full-Time Permanent We're looking for an Operational Resilience and Business Continuity Lead to help shape and strengthen our approach to resilience across the organisation. In this role, you'll be responsible for developing, enhancing, implementing, and maintaining an effective Operational Resilience and Business Continuity Management framework. You'll play a key part in ensuring Foresters is well-prepared to respond to business disruptions, helping minimise impacts on our operations and customers while supporting regulatory compliance. What You Will Do As our subject matter expert, you will: Lead the preparation of operational resilience papers, dashboards, self-assessments, policy updates and annual reviews for senior stakeholders, including the Executive Leadership Team, Risk and Investment Committee, and Board. Monitor regulatory developments and translate PRA/FCA requirements into practical plans, controls, testing activities and management reporting. Act as a key point of contact for audit reviews. Coordinate responses to regulatory requests, reviews, information submissions and follow-up actions in support of the accountable SMF. Take ownership of the Operational Resilience and Business Continuity Management framework, ensuring it continues to evolve and meet organisational needs. Provide guidance, training, oversight and constructive challenge to support strong decision-making. Define and maintain metrics, triggers, thresholds and management information to support oversight, escalation and continuous improvement. Maintain policies, standards, procedures and supporting documentation to ensure consistency, compliance and audit readiness. Develop and maintain the Self-Assessment document, working collaboratively with Important Business Services (IBS) owners and stakeholders to ensure all services, mapping and processes remain accurate and up to date. Design and run scenario-based testing against impact tolerances, including third-party testing where relevant. Own and maintain the Crisis Management Plan, including call cascades, escalation pathways and communication protocols. Oversee Business Impact Analysis (BIA) activities to identify critical processes, resources, recovery objectives and dependencies. Ensure Business Continuity arrangements, planning, documentation and testing align with resilience requirements. Work closely with Risk, Compliance and Business Unit Relationship Managers to support delivery of the Third-Party Risk Management framework, including resilience assurance, business continuity and exit planning/testing. Chair the Resilience Steering Committee and contribute as a member of the Crisis Management Team. This role is based on a 35-hour working week, Monday to Friday. Start times are flexible between 7:30am and 9:30am. Following an initial training period, there is the option to work from home for up to two days per week. What We're Looking For Experience working in an operational resilience and/or business continuity role, ideally at a senior level Understanding of financial services regulatory requirements would be beneficial Awareness of GDPR A strong understanding of current regulatory expectations and industry practices What We Offer Basic salary up to £70,000 per annum Discretionary annual bonus, based on individual and company performance (subject to eligibility) 28 days' annual leave plus bank holidays Life assurance (based on pensionable earnings) Generous contributory pension scheme One day of paid leave each year for charitable or community work Workplace health and wellbeing programm About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
We are currently seeking a skilled and experienced Car Sales Executive to join our client's well-established and expanding dealership in York, North Yorkshire. This is an excellent opportunity for a dedicated professional to progress within a reputable company that values customer service, professionalism, and career development. Benefits of the Car Sales Executive: Basic salary of 32,000 Realistic OTE of 62,000 Company car provided Sundays off Career progression opportunities Company events and team activities Pension scheme Employee discount On-site parking Duties of the Car Sales Executive: Assist customers throughout the entire vehicle purchase journey, including viewing, test drives, and final delivery Provide expert advice on finance, insurance, and accessory options Build rapport with customers to identify their needs and offer tailored solutions Deliver exceptional customer service at every stage of the sales process Generate new customer leads via proactive prospecting and lead generation strategies Maintain product knowledge to advise customers confidently Act with integrity and uphold the highest standards of professionalism Requirements of the Car Sales Executive: Full UK driving licence is essential Proven experience as a Sales Executive within the motor trade is required A proactive attitude with a drive to succeed as a Car Sales Executive Strong communication and interpersonal skills Demonstrable passion for delivering outstanding customer service Character and energy to thrive in a fast-paced environment Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering York and North Yorkshire, today to discover more about this fantastic Car Sales Executive opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 30, 2026
Full time
We are currently seeking a skilled and experienced Car Sales Executive to join our client's well-established and expanding dealership in York, North Yorkshire. This is an excellent opportunity for a dedicated professional to progress within a reputable company that values customer service, professionalism, and career development. Benefits of the Car Sales Executive: Basic salary of 32,000 Realistic OTE of 62,000 Company car provided Sundays off Career progression opportunities Company events and team activities Pension scheme Employee discount On-site parking Duties of the Car Sales Executive: Assist customers throughout the entire vehicle purchase journey, including viewing, test drives, and final delivery Provide expert advice on finance, insurance, and accessory options Build rapport with customers to identify their needs and offer tailored solutions Deliver exceptional customer service at every stage of the sales process Generate new customer leads via proactive prospecting and lead generation strategies Maintain product knowledge to advise customers confidently Act with integrity and uphold the highest standards of professionalism Requirements of the Car Sales Executive: Full UK driving licence is essential Proven experience as a Sales Executive within the motor trade is required A proactive attitude with a drive to succeed as a Car Sales Executive Strong communication and interpersonal skills Demonstrable passion for delivering outstanding customer service Character and energy to thrive in a fast-paced environment Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering York and North Yorkshire, today to discover more about this fantastic Car Sales Executive opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
We are recruiting on behalf of our client for a Car Sales Executive position in Malton, North Yorkshire. This is an excellent opportunity for an experienced motor trade sales professional to join a successful and expanding dealership. The Sales Executive role offers a competitive basic salary of 32,000 with an OTE of 62,000. The position operates Monday to Friday from 8:45 to 18:00, Saturday from 8:45 to 17:00, with a dedicated day off during the week and Sundays off. Benefits include a company car, career progression opportunities, company events, a pension scheme, employee discounts, and on-site parking. Duties for the Sales Executive position include: Assisting customers throughout the full vehicle sales process, from viewing and test drives to final delivery Providing expert advice on finance, insurance, and accessory products Building strong rapport with customers to identify their needs and preferences Delivering exceptional customer service at every stage of the sales process Generating new customer leads through proactive prospecting and follow-up Maintaining excellent product knowledge and professional demeanour at all times Requirements for the Sales Executive role: Full UK driving licence Proven experience as a Sales Executive within the motor industry Demonstrable drive, enthusiasm, and a positive attitude Excellent communication and interpersonal skills Passion for delivering outstanding customer service Integrity and professionalism at all times This role offers an exciting career opportunity within a well-established and expanding business. Our client values motivated sales professionals who are committed to delivering the highest standard of service and sales excellence. Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering Malton and North Yorkshire today to discover more about this fantastic Car Sales Executive opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jun 30, 2026
Full time
We are recruiting on behalf of our client for a Car Sales Executive position in Malton, North Yorkshire. This is an excellent opportunity for an experienced motor trade sales professional to join a successful and expanding dealership. The Sales Executive role offers a competitive basic salary of 32,000 with an OTE of 62,000. The position operates Monday to Friday from 8:45 to 18:00, Saturday from 8:45 to 17:00, with a dedicated day off during the week and Sundays off. Benefits include a company car, career progression opportunities, company events, a pension scheme, employee discounts, and on-site parking. Duties for the Sales Executive position include: Assisting customers throughout the full vehicle sales process, from viewing and test drives to final delivery Providing expert advice on finance, insurance, and accessory products Building strong rapport with customers to identify their needs and preferences Delivering exceptional customer service at every stage of the sales process Generating new customer leads through proactive prospecting and follow-up Maintaining excellent product knowledge and professional demeanour at all times Requirements for the Sales Executive role: Full UK driving licence Proven experience as a Sales Executive within the motor industry Demonstrable drive, enthusiasm, and a positive attitude Excellent communication and interpersonal skills Passion for delivering outstanding customer service Integrity and professionalism at all times This role offers an exciting career opportunity within a well-established and expanding business. Our client values motivated sales professionals who are committed to delivering the highest standard of service and sales excellence. Contact Sam Butcher, automotive recruitment specialist at Perfect Placement covering Malton and North Yorkshire today to discover more about this fantastic Car Sales Executive opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Your new company Our client is a leading and highly regarded legal services organisation that are continuing growth within their Complex Litigation function, which has created an opportunity for a Professional Negligence Senior Associate to join its Bristol office. Renowned for delivering high-quality, customer-focused legal solutions, the business has strong insurer relationships and a consistent flow of complex work. It promotes a collaborative, inclusive culture where leadership, autonomy, and continuous development are actively encouraged. With a modern approach to hybrid working and a clear commitment to employee wellbeing, this is an excellent environment for experienced lawyers ready to step into a senior leadership role. Your new role Joining the Professional Negligence team you will play a key leadership role combining technical legal expertise with operational oversight. You will be responsible for supervising and mentoring team members, promoting best practice and ensuring the delivery of high-quality legal advice, while also managing a targeted caseload of complex, multi-track professional negligence disputes. Matters may include claims involving professional advisers and misrepresentation, often funded through legal expenses insurance. Key responsibilities include: Leading, mentoring and developing junior lawyers, embedding high standards of technical excellence and client care Supervising case handling to ensure accuracy, efficiency and commercial outcomes Managing a small caseload of complex professional negligence and misrepresentation claims Conducting early case assessment and shaping dispute strategy Ensuring compliance with legal expenses insurance policy requirements and regulatory standards Driving performance against SLAs, KPIs and financial targets Supporting departmental strategy, change initiatives and continuous improvement Using management information to monitor performance and identify opportunities for optimisation Promoting a culture of collaboration, knowledge sharing and excellence in customer outcomes This is a hybrid role, with a requirement to attend the Bristol office for part of the working week. What you'll need to succeed You will have: Qualified as a Solicitor or Chartered Legal Executive (CILEX) (or equivalent) Strong experience handling professional negligence disputes, ideally within a supervised or senior capacity Proven experience of technical supervision, mentoring or team leadership Experience working in an SRA-regulated environment Strong commercial awareness and ability to manage complex litigation strategically Excellent communication, stakeholder management and client care skills The ability to prioritise effectively and work under pressure managing multiple demands Strong analytical skills, including identifying legal and operational risks A proactive approach, with the confidence to lead, influence and drive performance This role will suit a senior litigator or existing Senior Associate looking to combine high-level legal work with meaningful leadership responsibility. What you'll get in return In return, you will receive: A competitive salary and comprehensive benefits package Hybrid and flexible working arrangements High-quality, consistent complex litigation work from established insurer clients A clear leadership role with genuine influence on team and departmental performance A supportive, high-performing and inclusive culture Ongoing professional development and clear progression opportunities What you need to do now If you are a Professional Negligence Lawyer seeking a senior leadership opportunity in Bristol, we would be delighted to hear from you. Apply now or contact Sheldon Carlisle at Hays Legal for a confidential discussion about this opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 30, 2026
Full time
Your new company Our client is a leading and highly regarded legal services organisation that are continuing growth within their Complex Litigation function, which has created an opportunity for a Professional Negligence Senior Associate to join its Bristol office. Renowned for delivering high-quality, customer-focused legal solutions, the business has strong insurer relationships and a consistent flow of complex work. It promotes a collaborative, inclusive culture where leadership, autonomy, and continuous development are actively encouraged. With a modern approach to hybrid working and a clear commitment to employee wellbeing, this is an excellent environment for experienced lawyers ready to step into a senior leadership role. Your new role Joining the Professional Negligence team you will play a key leadership role combining technical legal expertise with operational oversight. You will be responsible for supervising and mentoring team members, promoting best practice and ensuring the delivery of high-quality legal advice, while also managing a targeted caseload of complex, multi-track professional negligence disputes. Matters may include claims involving professional advisers and misrepresentation, often funded through legal expenses insurance. Key responsibilities include: Leading, mentoring and developing junior lawyers, embedding high standards of technical excellence and client care Supervising case handling to ensure accuracy, efficiency and commercial outcomes Managing a small caseload of complex professional negligence and misrepresentation claims Conducting early case assessment and shaping dispute strategy Ensuring compliance with legal expenses insurance policy requirements and regulatory standards Driving performance against SLAs, KPIs and financial targets Supporting departmental strategy, change initiatives and continuous improvement Using management information to monitor performance and identify opportunities for optimisation Promoting a culture of collaboration, knowledge sharing and excellence in customer outcomes This is a hybrid role, with a requirement to attend the Bristol office for part of the working week. What you'll need to succeed You will have: Qualified as a Solicitor or Chartered Legal Executive (CILEX) (or equivalent) Strong experience handling professional negligence disputes, ideally within a supervised or senior capacity Proven experience of technical supervision, mentoring or team leadership Experience working in an SRA-regulated environment Strong commercial awareness and ability to manage complex litigation strategically Excellent communication, stakeholder management and client care skills The ability to prioritise effectively and work under pressure managing multiple demands Strong analytical skills, including identifying legal and operational risks A proactive approach, with the confidence to lead, influence and drive performance This role will suit a senior litigator or existing Senior Associate looking to combine high-level legal work with meaningful leadership responsibility. What you'll get in return In return, you will receive: A competitive salary and comprehensive benefits package Hybrid and flexible working arrangements High-quality, consistent complex litigation work from established insurer clients A clear leadership role with genuine influence on team and departmental performance A supportive, high-performing and inclusive culture Ongoing professional development and clear progression opportunities What you need to do now If you are a Professional Negligence Lawyer seeking a senior leadership opportunity in Bristol, we would be delighted to hear from you. Apply now or contact Sheldon Carlisle at Hays Legal for a confidential discussion about this opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Jun 30, 2026
Full time
Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Job Title: Commercial Administrator Location: Brentwood, Essex Salary: 27,976 per annum including the benefits below, depending on experience Job Type: Permanent, Full-Time (Office based) Who are Windsor Waste Management? Windsor Waste Management is a market leader in the asbestos disposal and hazardous waste management industry. With our expertise, we work with the construction, demolition and related industries across the UK providing storage, collection and disposal solutions for asbestos, hazardous, construction and demolition wastes. Key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. Candidates must own vehicle/drive as office location is not accessible via public transport. Please note the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. About the Role: We are looking for a Commercial Administrator to join our fantastic team. As part of the Sales department, you will support the Client Relationship Managers and Client Relationship Executive by: Producing prompt and accurate quotations for Client Relationship Managers. Establishing and maintaining strong customer relationship to make us the first choice for their waste management requirements. Reviewing Client Relationship Managers' diaries at least a week ahead and support their meeting preparation by providing them with the last 5 quotes, actions from last meeting and any other relevant information requested. Update HubSpot with: customer interaction feedback or intelligence gained from communications with customers; and Client Relationship Managers' & Client Relationship Executive meeting notes Responding to email or telephone enquiries, and support with pricing enquiries from Client Relationship Managers Completion of, or obtaining, customer purchase orders and overseeing the speedy resolution of customer invoice queries Supporting on marketing campaigns when requested by the Commercial Director. Organising the analysis and testing of waste when required. Communicating new customers and work gained to the Customer Service Team to place orders. Carrying out administration duties for Hazibag collections Liaising and build strong relationships with service partners for both sub-contact and Hazibag services and assist with sourcing new partners. Skills & Experience Required: An understanding and/or experience of waste operations is desirable Knowledge and understanding of the asbestos market and/or hazardous waste management, solutions and legislation is desirable A very personable 'can do' attitude A proven ability to maintain focused on client sales delivery. Good interpersonal skills with proven ability to quickly build relationships with clients. Demonstrates initiative and the ability to multi-task. Excellent verbal and written communication skills. Commercially aware and takes pride in the quality and standard of their work. PC literate with good knowledge of IT systems, Microsoft Office suite Benefits: As part of the Windsor family, you will receive: 25 days holiday plus 8 bank holidays Pension Free on-site parking Active company social programme Employee of the month awards NO AGENCIES If you're interested in the role and would like to put yourself forward, please hit APPLY. Candidates with experience or relevant job titles of; Client Services Administrator, Administration Assistant, Admin Support, Commercial Assistant, Admin Support, Business Support and Customer Service may also be considered for this role.
Jun 30, 2026
Full time
Job Title: Commercial Administrator Location: Brentwood, Essex Salary: 27,976 per annum including the benefits below, depending on experience Job Type: Permanent, Full-Time (Office based) Who are Windsor Waste Management? Windsor Waste Management is a market leader in the asbestos disposal and hazardous waste management industry. With our expertise, we work with the construction, demolition and related industries across the UK providing storage, collection and disposal solutions for asbestos, hazardous, construction and demolition wastes. Key to our success are professional and customer-oriented employees who take pride in the service they offer to our customers and enjoy being part of a committed team. Candidates must own vehicle/drive as office location is not accessible via public transport. Please note the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role. About the Role: We are looking for a Commercial Administrator to join our fantastic team. As part of the Sales department, you will support the Client Relationship Managers and Client Relationship Executive by: Producing prompt and accurate quotations for Client Relationship Managers. Establishing and maintaining strong customer relationship to make us the first choice for their waste management requirements. Reviewing Client Relationship Managers' diaries at least a week ahead and support their meeting preparation by providing them with the last 5 quotes, actions from last meeting and any other relevant information requested. Update HubSpot with: customer interaction feedback or intelligence gained from communications with customers; and Client Relationship Managers' & Client Relationship Executive meeting notes Responding to email or telephone enquiries, and support with pricing enquiries from Client Relationship Managers Completion of, or obtaining, customer purchase orders and overseeing the speedy resolution of customer invoice queries Supporting on marketing campaigns when requested by the Commercial Director. Organising the analysis and testing of waste when required. Communicating new customers and work gained to the Customer Service Team to place orders. Carrying out administration duties for Hazibag collections Liaising and build strong relationships with service partners for both sub-contact and Hazibag services and assist with sourcing new partners. Skills & Experience Required: An understanding and/or experience of waste operations is desirable Knowledge and understanding of the asbestos market and/or hazardous waste management, solutions and legislation is desirable A very personable 'can do' attitude A proven ability to maintain focused on client sales delivery. Good interpersonal skills with proven ability to quickly build relationships with clients. Demonstrates initiative and the ability to multi-task. Excellent verbal and written communication skills. Commercially aware and takes pride in the quality and standard of their work. PC literate with good knowledge of IT systems, Microsoft Office suite Benefits: As part of the Windsor family, you will receive: 25 days holiday plus 8 bank holidays Pension Free on-site parking Active company social programme Employee of the month awards NO AGENCIES If you're interested in the role and would like to put yourself forward, please hit APPLY. Candidates with experience or relevant job titles of; Client Services Administrator, Administration Assistant, Admin Support, Commercial Assistant, Admin Support, Business Support and Customer Service may also be considered for this role.
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we d love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We re a growing business with ambitious plans for the future, and we re looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you re curious, driven, coachable, and excited to build a successful career with us, you ll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You ll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We re far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you ve gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn t essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year s experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you ll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don t just deliver marketing campaigns - we become an extension of our clients businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Jun 30, 2026
Full time
This is an excellent opportunity for someone who has already gained around 12 months of marketing experience and is looking to take the next step in their career. If you enjoy working with people, have a passion for business and marketing, and want to build a long-term career within an organisation that genuinely invests in its people, we d love to hear from you. Hours: Full-Time, 35 Hours Per Week (9:00am - 5:00pm, Monday to Friday) Hybrid Working: Available following successful completion of probation We re a growing business with ambitious plans for the future, and we re looking for a Client Success Executive to join our friendly, supportive, and high-performing team. We are not looking for someone who knows everything already. We are looking for someone who has built a solid foundation through approximately one year of marketing experience and is now ready to accelerate their development. If you re curious, driven, coachable, and excited to build a successful career with us, you ll fit right in. Your New Role As a Client Success Executive, you will play a key role in helping our clients achieve their business goals through effective digital marketing. You will become a trusted point of contact for a portfolio of clients, supporting the delivery of marketing activity, coordinating projects, communicating recommendations, and ensuring an outstanding client experience throughout the customer journey. Working closely with both clients and our specialist delivery teams, you will gain exposure to a broad range of digital marketing disciplines whilst developing valuable commercial, project management, and relationship-building skills. Your responsibilities will include: - Building strong relationships with clients through multiple channels - Supporting the management of multiple client accounts, ensuring projects are delivered on time and to a high standard. - Analysing marketing performance data and identifying opportunities for improvement. - Assisting with the creation and management of client action plans. - Conducting keyword research and analysing customer behaviour. - Supporting content planning and campaign coordination. - Making website updates within content management systems (CMS). - Preparing reports, presentations, and client-facing documentation. - Maintaining accurate information within our CRM and workflow management systems. In particular - Collaborating with colleagues across SEO, PPC, Content, Social Media, AI, and Web teams. - Continually developing your knowledge of digital marketing, AI tools, and emerging technologies. This is a varied and rewarding role where no two days are the same. You ll work with organisations across a wide range of industries whilst developing skills that will support your long-term career progression. Your Background We re far more interested in attitude, potential, and ambition than a perfect CV. You may currently be working as a Marketing Executive, Marketing Assistant, Account Executive, Client Success Executive, Digital Marketing Executive, or in another client-facing marketing role where you ve gained exposure to campaign delivery, client communication, reporting, or project coordination. Whilst previous agency experience would be advantageous, it isn t essential. To thrive in this role, you will be: - A confident communicator who enjoys building relationships. - Comfortable presenting information and discussing performance data. - Highly organised and able to manage multiple priorities simultaneously. - Naturally inquisitive and eager to understand how marketing drives business growth. - Adaptable and able to respond positively to changing priorities. - Supportive and collaborative whilst also capable of working independently. - Commercially minded with a consultative approach to problem solving. - Passionate about delivering an excellent client experience. - Comfortable adapting your communication style to suit different personalities and situations. - Motivated by personal development and continuous learning. - Have at least one year s experience working within a marketing environment and a genuine enthusiasm for digital marketing. In Return In return, you ll join a growing agency that is committed to developing its people and promoting from within wherever possible. Benefits include: - Hybrid working following successful completion of probation. - Structured career progression pathway. - Ongoing training, mentoring, and professional development. - Exposure to AI and emerging marketing technologies. - Opportunity to work alongside experienced digital marketing specialists. - Christmas bonus scheme. - Team days, social events, and company initiatives. - Supportive and collaborative working environment. - Opportunity to work with businesses across a wide range of sectors. About our client We don t just deliver marketing campaigns - we become an extension of our clients businesses. As an award-winning digital marketing agency, we help ambitious organisations grow through SEO, PPC, social media, email marketing, content creation, web design, AI-powered marketing solutions, and digital strategy. Our clients trust us to deliver measurable results, expert guidance, and exceptional service.
Head of Development x2 Location: Remote Salary: Competitive Vacancy Type: Permanent, Full Time (37.5 hours per week) Build homes. Shape communities. Lead delivery. They're looking for two dynamic and commercially astute Head's of Development to play a key leadership role in driving forward their ambitious growth plans. This is an exciting opportunity to shape and deliver a programme of new homes, making a tangible impact across the communities they serve. As part of their Senior Development Team, you will lead regional delivery, identifying and securing new opportunities, building strategic partnerships, and ensuring projects are delivered in line with their growth strategy and business plan. What You'll Be Doing In this pivotal role, you will: Lead the identification, appraisal and acquisition of new development opportunities Secure and deliver a pipeline of schemes across a defined geography, including partnerships and joint ventures Build and maintain strong relationships with key stakeholders including local authorities, developers, landowners and contractors Provide clear leadership to a regional team, fostering a high-performance, innovative and customer-focused culture Take ownership of financial modelling, budgets and development viability, ensuring robust decision-making and value for money Collaborate with senior leaders, executive teams and board members to secure approvals and drive strategic delivery Oversee due diligence, contract negotiations and the end-to-end development lifecycle Lead a team to ensure delivery of pre-contract and on-site projects to agreed timescales and budgets and achieving Homes England and internal targets on delivery and quality. What they're Looking For They're seeking an experienced development leader with a strong track record in delivering housing or construction projects at scale. You will bring: Extensive knowledge of the affordable housing sector, including funding, planning, and Homes England processes Proven experience leading teams and driving change in a complex, fast-paced environment Strong commercial acumen, including financial modelling and risk assessment Excellent communication and stakeholder management skills, with the ability to influence at all levels A proactive, solutions-focused mindset with the ability to identify and secure new opportunities Degree-level education (or equivalent experience) and strong project management expertise If you're passionate about delivering growth, building partnerships, and leading teams to success, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. Discover T he Organisation The organisation are a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Jun 30, 2026
Full time
Head of Development x2 Location: Remote Salary: Competitive Vacancy Type: Permanent, Full Time (37.5 hours per week) Build homes. Shape communities. Lead delivery. They're looking for two dynamic and commercially astute Head's of Development to play a key leadership role in driving forward their ambitious growth plans. This is an exciting opportunity to shape and deliver a programme of new homes, making a tangible impact across the communities they serve. As part of their Senior Development Team, you will lead regional delivery, identifying and securing new opportunities, building strategic partnerships, and ensuring projects are delivered in line with their growth strategy and business plan. What You'll Be Doing In this pivotal role, you will: Lead the identification, appraisal and acquisition of new development opportunities Secure and deliver a pipeline of schemes across a defined geography, including partnerships and joint ventures Build and maintain strong relationships with key stakeholders including local authorities, developers, landowners and contractors Provide clear leadership to a regional team, fostering a high-performance, innovative and customer-focused culture Take ownership of financial modelling, budgets and development viability, ensuring robust decision-making and value for money Collaborate with senior leaders, executive teams and board members to secure approvals and drive strategic delivery Oversee due diligence, contract negotiations and the end-to-end development lifecycle Lead a team to ensure delivery of pre-contract and on-site projects to agreed timescales and budgets and achieving Homes England and internal targets on delivery and quality. What they're Looking For They're seeking an experienced development leader with a strong track record in delivering housing or construction projects at scale. You will bring: Extensive knowledge of the affordable housing sector, including funding, planning, and Homes England processes Proven experience leading teams and driving change in a complex, fast-paced environment Strong commercial acumen, including financial modelling and risk assessment Excellent communication and stakeholder management skills, with the ability to influence at all levels A proactive, solutions-focused mindset with the ability to identify and secure new opportunities Degree-level education (or equivalent experience) and strong project management expertise If you're passionate about delivering growth, building partnerships, and leading teams to success, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. Discover T he Organisation The organisation are a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Commercial Partnerships Director Role Purpose Reporting to a senior executive leader, the Commercial Partnerships Director is responsible for shaping and delivering the organisation's commercial growth strategy, driving revenue generation, developing strategic partnerships, and ensuring the organisation remains closely aligned with the evolving needs of customers, partners, industry and government stakeholders. The role leads a multidisciplinary commercial function encompassing business development, sales operations, bid management and work-winning activities. Operating within a complex matrix environment, the successful candidate will be accountable for revenue growth, commercial performance, strategic partnerships, and the delivery of measurable organisational impact. Key Responsibilities Develop, refine and implement the organisation's commercial strategy, ensuring alignment with corporate objectives, market opportunities and broader sector priorities. Drive commercial success through the identification, development and conversion of high-value contracts, strategic partnerships and collaborative opportunities. Provide commercial leadership and governance across major bids, proposals and negotiations, ensuring commercially robust, strategically aligned and financially sound outcomes. Build and maintain senior-level relationships across industry, government, academia and partner organisations to influence strategic opportunities and secure long-term collaboration. Lead and develop a high-performing commercial leadership team, fostering a culture of growth, accountability and customer focus. Identify emerging market opportunities and translate them into compelling value propositions that deliver measurable customer and stakeholder outcomes. Coordinate cross-functional teams to ensure alignment between commercial objectives, programme delivery and organisational priorities. Maintain oversight of sales pipelines, forecasting, budgets and commercial performance, ensuring revenue and margin targets are achieved. Lead commercial negotiations, contract development and risk management activities across a diverse portfolio of opportunities. Monitor, analyse and report on key performance indicators, strategic milestones and commercial outcomes to executive leadership. Act as a senior escalation point for complex commercial challenges, providing innovative and pragmatic solutions to achieve business objectives. Make informed decisions in complex stakeholder environments, balancing commercial, operational and strategic considerations. Represent the organisation at conferences, industry forums and stakeholder events, acting as an ambassador for its capabilities and strategic ambitions. Identify opportunities to enhance market visibility, support sector growth and strengthen domestic and international engagement. Essential Experience and Knowledge Demonstrable success in business development, sales and commercial leadership, with a track record of securing high-value contracts and strategic partnerships. Extensive industry network and strong understanding of market dynamics, funding mechanisms, stakeholder landscapes and emerging commercial opportunities. Strong understanding of advanced technologies and their application in solving complex operational, industrial and governmental challenges. Proven ability to lead and inspire senior, cross-functional teams within complex matrix organisations. Significant experience developing and executing commercial strategies that deliver sustainable growth and market expansion. Strong stakeholder engagement skills, with the ability to build trusted relationships and translate customer requirements into actionable commercial and technical solutions. Excellent communication and influencing skills, with experience engaging senior executives, government stakeholders and industry leaders. Accomplished public speaker capable of translating complex technical concepts into compelling strategic narratives. Extensive experience leading high-value proposals, business cases and commercial negotiations. Strong analytical and strategic thinking capability, with the ability to navigate ambiguity and develop customer-centric solutions to complex challenges. Desirable Experience and Knowledge Understanding of dual-use technologies and their application across commercial, government, security and defence sectors. Experience working within technology, innovation, research, aerospace, space, defence or other advanced engineering environments. Knowledge of public sector procurement, innovation funding mechanisms and collaborative research programmes.
Jun 29, 2026
Full time
Commercial Partnerships Director Role Purpose Reporting to a senior executive leader, the Commercial Partnerships Director is responsible for shaping and delivering the organisation's commercial growth strategy, driving revenue generation, developing strategic partnerships, and ensuring the organisation remains closely aligned with the evolving needs of customers, partners, industry and government stakeholders. The role leads a multidisciplinary commercial function encompassing business development, sales operations, bid management and work-winning activities. Operating within a complex matrix environment, the successful candidate will be accountable for revenue growth, commercial performance, strategic partnerships, and the delivery of measurable organisational impact. Key Responsibilities Develop, refine and implement the organisation's commercial strategy, ensuring alignment with corporate objectives, market opportunities and broader sector priorities. Drive commercial success through the identification, development and conversion of high-value contracts, strategic partnerships and collaborative opportunities. Provide commercial leadership and governance across major bids, proposals and negotiations, ensuring commercially robust, strategically aligned and financially sound outcomes. Build and maintain senior-level relationships across industry, government, academia and partner organisations to influence strategic opportunities and secure long-term collaboration. Lead and develop a high-performing commercial leadership team, fostering a culture of growth, accountability and customer focus. Identify emerging market opportunities and translate them into compelling value propositions that deliver measurable customer and stakeholder outcomes. Coordinate cross-functional teams to ensure alignment between commercial objectives, programme delivery and organisational priorities. Maintain oversight of sales pipelines, forecasting, budgets and commercial performance, ensuring revenue and margin targets are achieved. Lead commercial negotiations, contract development and risk management activities across a diverse portfolio of opportunities. Monitor, analyse and report on key performance indicators, strategic milestones and commercial outcomes to executive leadership. Act as a senior escalation point for complex commercial challenges, providing innovative and pragmatic solutions to achieve business objectives. Make informed decisions in complex stakeholder environments, balancing commercial, operational and strategic considerations. Represent the organisation at conferences, industry forums and stakeholder events, acting as an ambassador for its capabilities and strategic ambitions. Identify opportunities to enhance market visibility, support sector growth and strengthen domestic and international engagement. Essential Experience and Knowledge Demonstrable success in business development, sales and commercial leadership, with a track record of securing high-value contracts and strategic partnerships. Extensive industry network and strong understanding of market dynamics, funding mechanisms, stakeholder landscapes and emerging commercial opportunities. Strong understanding of advanced technologies and their application in solving complex operational, industrial and governmental challenges. Proven ability to lead and inspire senior, cross-functional teams within complex matrix organisations. Significant experience developing and executing commercial strategies that deliver sustainable growth and market expansion. Strong stakeholder engagement skills, with the ability to build trusted relationships and translate customer requirements into actionable commercial and technical solutions. Excellent communication and influencing skills, with experience engaging senior executives, government stakeholders and industry leaders. Accomplished public speaker capable of translating complex technical concepts into compelling strategic narratives. Extensive experience leading high-value proposals, business cases and commercial negotiations. Strong analytical and strategic thinking capability, with the ability to navigate ambiguity and develop customer-centric solutions to complex challenges. Desirable Experience and Knowledge Understanding of dual-use technologies and their application across commercial, government, security and defence sectors. Experience working within technology, innovation, research, aerospace, space, defence or other advanced engineering environments. Knowledge of public sector procurement, innovation funding mechanisms and collaborative research programmes.
Vanta Staffing Limited
High Wycombe, Buckinghamshire
Sales Administrator & Customer Service Executive Salary: £26,000 - £30,000 Location: High Wycombe Job Type: Full Time Monday to Friday 0800 to 1700 & a Friday a 1600 finish Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What's on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
Jun 29, 2026
Full time
Sales Administrator & Customer Service Executive Salary: £26,000 - £30,000 Location: High Wycombe Job Type: Full Time Monday to Friday 0800 to 1700 & a Friday a 1600 finish Join a Fast-Paced, Customer-Focused Team We are seeking a driven and organised Sales Administrator & Customer Service Executive to join a busy and growing business in High Wycombe, where no two days are the same. This is an excellent opportunity for someone who enjoys working with customers, solving problems, and supporting the smooth day-to-day running of operations. You will be part of a supportive team of three , where your contribution is valued. The Role This is a varied, hands-on position combining customer service and sales administration responsibilities: Customer Service & Enquiries Handle a high volume of inbound calls professionally and efficiently Respond to website, email, and live chat enquiries Resolve delivery queries, complaints, and service issues Keep customers informed of order progress and delivery updates Order Processing & Logistics Process online and trade orders using internal systems Produce order confirmations, invoices, and relevant documentation Coordinate dispatch via DPD and other courier partners Ensure all orders meet daily dispatch deadlines Track shipments and resolve delivery issues Sales Administration Support Manage a shared inbox and prioritise incoming enquiries Accurately log and track orders within internal systems Liaise with sales, production, and factory teams Support customer collections and counter sales when required About You We are looking for someone who thrives in a busy environment and can manage multiple priorities: Previous experience in customer service, sales administration, or order processing A confident and professional telephone manner Strong organisational skills with high attention to detail Comfortable using internal systems or CRM platforms Ability to multitask and prioritise workload effectively A proactive and solutions-focused approach What's on Offer Full training and ongoing support A friendly and supportive working environment A varied and engaging role Long-term opportunity within a growing business Apply Now Submit your CV to be considered. Interviews are taking place immediately.
We are seeking a passionate, customer-focused Guardian Care Executive to take ownership of the guardian experience across our growing property portfolio. This is a unique opportunity for an experienced customer service, resident services, housing, or property professional to play a central role in ensuring our guardians receive an exceptional experience from move-in through to move-out. As the primary point of contact for guardian care, you will be responsible for guardian engagement, retention, welfare support, complaint resolution, satisfaction monitoring, and community development. You will work closely with operational teams to improve guardian satisfaction, reduce avoidable attrition, and help create safe, supportive, and well-managed communities. This role would suit someone who enjoys building relationships, solving problems, improving customer experiences, and making a genuine difference to people's day-to-day lives. What You'll Be Doing Guardian Experience & Retention Act as the owner of the guardian journey from onboarding through to departure. Proactively engage with guardians to improve satisfaction and reduce avoidable departures. Conduct retention conversations and identify opportunities to improve occupancy stability. Monitor guardian feedback and implement initiatives that enhance the overall guardian experience. Move-In & Onboarding Welcome new guardians and provide onboarding support. Ensure guardians understand licence agreements, house rules, reporting procedures, and key contacts. Complete move-in satisfaction checks and resolve any onboarding concerns. Guardian Engagement & Community Building Develop positive relationships with guardians across the portfolio. Promote engagement through company communication platforms and community initiatives. Support surveys, newsletters, operational updates, and engagement campaigns. Gather feedback, testimonials, and suggestions for service improvement. Complaints & Dispute Resolution Investigate and manage guardian complaints and disputes. Resolve issues relating to shared living environments, behaviour, cleanliness, maintenance concerns, and property-related matters. Work collaboratively with internal teams to deliver effective and timely resolutions. Maintain accurate records and ensure appropriate follow-up. Welfare & Safeguarding Respond to welfare concerns with professionalism, sensitivity, and empathy. Support guardians experiencing vulnerabilities, mental health challenges, safeguarding concerns, or other wellbeing issues. Escalate and manage high-risk situations in line with company procedures. Liaise with external agencies where appropriate. Compliance & Occupancy Management Monitor compliance with licence agreements and house rules. Investigate breaches and work with guardians to resolve issues. Support occupancy stability by identifying and addressing emerging risks. Property Performance & Continuous Improvement Identify properties experiencing recurring issues, high turnover, complaints, or welfare concerns. Work with operational teams to develop and implement improvement plans. Monitor effectiveness of interventions and recommend further action where required. Reporting & Insights Produce management information and performance reports. Analyse trends relating to guardian satisfaction, complaints, retention, welfare matters, engagement, and move-out reasons. Provide recommendations that improve service delivery and operational performance. Requirements What We're Looking For Essential Experience within customer service, resident services, housing, property management, customer retention, or operational support environments. Experience handling complaints, escalations, or customer care matters. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Ability to manage sensitive situations professionally and confidently. Strong problem-solving skills with a proactive approach. GCSEs (or equivalent) including English and Mathematics. Desirable Experience within property guardianship, residential management, housing, facilities management, or a similar sector. Experience in customer retention, community engagement, or resident experience roles. Experience using CRM, case management, or property management systems. Understanding of safeguarding and welfare processes. Qualifications in Housing, Property Management, Customer Service, Business Administration, or related disciplines. Safeguarding, Mental Health First Aid, First Aid, mediation, or conflict resolution training. Benefits Why Join Us? This is an opportunity to join a growing organisation where customer experience genuinely matters. You'll have the chance to shape and enhance the guardian journey, influence service improvements, and make a meaningful impact on the communities we support. If you're passionate about customer care, community engagement, housing, or resident services and enjoy solving problems while helping people thrive, we'd love to hear from you. Salary: £30,000 - £38,000 per annum Hours: Full-Time Travel: Occasional travel across the portfolio required
Jun 29, 2026
Full time
We are seeking a passionate, customer-focused Guardian Care Executive to take ownership of the guardian experience across our growing property portfolio. This is a unique opportunity for an experienced customer service, resident services, housing, or property professional to play a central role in ensuring our guardians receive an exceptional experience from move-in through to move-out. As the primary point of contact for guardian care, you will be responsible for guardian engagement, retention, welfare support, complaint resolution, satisfaction monitoring, and community development. You will work closely with operational teams to improve guardian satisfaction, reduce avoidable attrition, and help create safe, supportive, and well-managed communities. This role would suit someone who enjoys building relationships, solving problems, improving customer experiences, and making a genuine difference to people's day-to-day lives. What You'll Be Doing Guardian Experience & Retention Act as the owner of the guardian journey from onboarding through to departure. Proactively engage with guardians to improve satisfaction and reduce avoidable departures. Conduct retention conversations and identify opportunities to improve occupancy stability. Monitor guardian feedback and implement initiatives that enhance the overall guardian experience. Move-In & Onboarding Welcome new guardians and provide onboarding support. Ensure guardians understand licence agreements, house rules, reporting procedures, and key contacts. Complete move-in satisfaction checks and resolve any onboarding concerns. Guardian Engagement & Community Building Develop positive relationships with guardians across the portfolio. Promote engagement through company communication platforms and community initiatives. Support surveys, newsletters, operational updates, and engagement campaigns. Gather feedback, testimonials, and suggestions for service improvement. Complaints & Dispute Resolution Investigate and manage guardian complaints and disputes. Resolve issues relating to shared living environments, behaviour, cleanliness, maintenance concerns, and property-related matters. Work collaboratively with internal teams to deliver effective and timely resolutions. Maintain accurate records and ensure appropriate follow-up. Welfare & Safeguarding Respond to welfare concerns with professionalism, sensitivity, and empathy. Support guardians experiencing vulnerabilities, mental health challenges, safeguarding concerns, or other wellbeing issues. Escalate and manage high-risk situations in line with company procedures. Liaise with external agencies where appropriate. Compliance & Occupancy Management Monitor compliance with licence agreements and house rules. Investigate breaches and work with guardians to resolve issues. Support occupancy stability by identifying and addressing emerging risks. Property Performance & Continuous Improvement Identify properties experiencing recurring issues, high turnover, complaints, or welfare concerns. Work with operational teams to develop and implement improvement plans. Monitor effectiveness of interventions and recommend further action where required. Reporting & Insights Produce management information and performance reports. Analyse trends relating to guardian satisfaction, complaints, retention, welfare matters, engagement, and move-out reasons. Provide recommendations that improve service delivery and operational performance. Requirements What We're Looking For Essential Experience within customer service, resident services, housing, property management, customer retention, or operational support environments. Experience handling complaints, escalations, or customer care matters. Strong communication and relationship-building skills. Excellent organisational and administrative abilities. Ability to manage sensitive situations professionally and confidently. Strong problem-solving skills with a proactive approach. GCSEs (or equivalent) including English and Mathematics. Desirable Experience within property guardianship, residential management, housing, facilities management, or a similar sector. Experience in customer retention, community engagement, or resident experience roles. Experience using CRM, case management, or property management systems. Understanding of safeguarding and welfare processes. Qualifications in Housing, Property Management, Customer Service, Business Administration, or related disciplines. Safeguarding, Mental Health First Aid, First Aid, mediation, or conflict resolution training. Benefits Why Join Us? This is an opportunity to join a growing organisation where customer experience genuinely matters. You'll have the chance to shape and enhance the guardian journey, influence service improvements, and make a meaningful impact on the communities we support. If you're passionate about customer care, community engagement, housing, or resident services and enjoy solving problems while helping people thrive, we'd love to hear from you. Salary: £30,000 - £38,000 per annum Hours: Full-Time Travel: Occasional travel across the portfolio required
