638 jobs found

SCUK Contact Centre Team Leader (12 Month FTC) Country: United Kingdom Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the UK. SCUK are pleased to share we have an excellent opportunity for a Contact Centre Team Leader to join our team on a 12 Month Fixed Term Contract. In this rewarding role you will be responsible for the daily management of a team of 12-15 employees, providing them with direction and guidance, and ensure they are set individual and team goals to ensure an excellent customer journey and that SLA's are met. You will also ensure team members are continuously developing through coaching, mentoring and training, review performance evaluations through quality checks, resolve escalated customer issues and conduct recruitment. Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered. Responsibilities will include: Service Levels Agreements - Proactive resolution to problems that may impact service levels, whilst ensuring the quality of service is not sacrificed to achieve. Managing resources with flexibility to adjust depending on the priorities Compliance - A sound knowledge in line with corporate governance and regulators Quality Assurance and Control - To ensure quality of work produced by team is at a high standard Managing People - To recruit, lead, develop, coach and manage a team to ensure that the people are both skilled and motivated to deliver performance and collate monthly results and deliver to team members in a one to one meetings. To act as point of reference for team colleagues Motivational - Ensuring people are both skilled and motivated to deliver high performance Continuous Improvement - To involve the team in the development of ideas which improve business performance and establish best practices Projects - To complete ad hoc tasks/projects as requested by Team Manager Risk - Dealing with/escalating identified risks in relation to SCUK risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework What we're looking for someone who: Has previous management, coaching or supervisory experience Substantial customer service experience Has their own initiative to resolve complex queries Strong Microsoft Office skills (i.e. Word, Excel & Outlook) Has a positive, enthusiastic outlook and is receptive to change Has excellent planning and organisation skills, thus the ability to work to tight deadlines Possesses strong interpersonal skills Has previous Contact Centre experience (desirable - not essential) We have a range of benefits available which include: Competitive salary of £35,000 - £38,000 (dependent on skills & experience) 27 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Training: You will be required to work full time in the office for the first 3 months, after that time hybrid working will be available (as per your line managers discretion) Other things you need to know: The working hours for the role are 35 hours per week across the below shift pattern: Week 1 - 08:00-15:00 & Saturday 09:00-14:00 Week 2 - 09:00-17:00 Week 3 - 10:00-18:00 Week 4 - 08:00-16:00 Week 5 - 09:00-17:00 Week 6 - 10:00-18:00 You will also be required to work 2 bank holidays a year. Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.

Renewables Electrician (Progression to Supervisor) South Wales / Bristol 45,000 - 50,000 + Van + Progression + Incentives + Pension + Holidays! Are you an experienced renewables electrician who is looking for the opportunity to progress your career towards supervisor and eventually management level? Do you want to work for a company who will actively invest in you allowing you to progress your career as well as advance your skills? The company specialise in the design, installation and maintenance of Solar PV, Battery, and EV systems on a domestic and commercial basis. They are growing as the industry expands continuing to pride themselves on a high-quality service. The ideal candidate will be a fully qualified electrician who has prior experience working on renewable energy technologies such as solar, battery storage or EV. They must have their NVQ Level 3 and 18th edition as well as a driving license. They will also have good communication and take pride in their work. If you are looking to progress your career, within an organisation who are offering a pathway into a supervisor role and a fast route to management - this is the position for you. The Role: Installation, maintenance and service of renewable energy systems Domestic and Commercial Training on renewables Fast progression route to Supervisor and Management. Field based covering the South Wales and parts of the South West The Candidate: Fully qualified electrician NVQ Level 3 and 18th edition Experience working on renewable energy technologies such as solar, battery storage or EV Good communication and takes pride in their work. Happy to cover the South Wales and parts of the South West Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Chris Andrews at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Transport Administration Supervisor Full time, permanent We are looking for a confident and organised Transport Administration Supervisor to support team performance, manage workloads, and ensure accurate processing of line haulage, supplier payments, and invoices while liaising with internal teams and suppliers. How you will help us and what you can expect Continually develop and improve individual and team efficiency and performance. Hold monthly one-to-one meetings and quarterly team meetings. Ensure training and development plans are in place for each team member and support in line with performance development reviews. Guide, coach and empower the team to achieve business excellence and ensure a confident and progressive department Contribute to a positive work climate through a flexible attitude to work and support for colleagues and other team members Maximize Operational efficiency and the elimination of avoidable cost/waste/loss Ensure all applicable costs are invoiced accurately and timely Take queries generated via QMS to a final resolution, maximising recovery where possible. Take queries generated via Fiori to a final resolution, maximising recovery where possible. Ensure weekly / monthly KPI's are consistently achieved, including RCN production with weekly finalization within required timeframe. Review regular audits ensuring accuracy of costs paid Maintain haulier tariffs both within SharePoint and Internal software packages. Updating and reconciliation of Geneva run IAN software Full review of departmental procedures making recommendations for efficiency improvements Support the Transport Administration Manager with process improvements to ensure that productivities and improvements are delivered within the team. Skills and experience you'll bring to us Excellent communication skills Ability to develop and maximize the skills and productivity of the team Ability to prioritize workloads Ability to remain calm and resilient under pressure Previous supervisory/management experience preferred, ideally within transport / logistics Thorough working knowledge of Microsoft packages essential, including Word and Excel High attention to detail Flexible attitude and approach What we offer Competitive salary Private Health Care for everyone from day 1 (non contractual) Generous pension scheme Life Assurance - 4x salary 22 days + a day to take on Christmas Eve or New Year's Eve Free parking (within walking distance from the office) On-site artisan restaurant Discounted gym membership Cycle to work scheme Flu vaccines and eye care vouchers Buy or sell holiday scheme Christmas club saving MSC Cruises friends and family discount Full induction day and training provided Learning and development opportunities Dress for the day policy/modern office environment

Annual salary: up to £29,865.80 Planner Location: Tower Hamlets Full time / Permanent Salary: £29,865.80? Per Annum Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £32,000.00 Co-ordinator Location: Tower Hamlets Full time / Permanent Salary: £32,000 Hours: 42.5 hours Monday - Friday "A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company". Duties: Co-ordinate the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focussed repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker and client regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your manager where damages occur. Provide back up to all other coordinators, covering any absences and attend informal and formal company & client meetings and training sessions as required Role Criteria: Experience in the above role with similar or the same duties Planning Experience Social Housing experience GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Laura Bourne () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

This role offers an excellent opportunity to investigate Complex credit hire claims. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000.The purpose of the role is to help our clients save hundreds of thousands of pounds each year in exaggerated and inflated credit hire claims. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims. Key Responsibilities The role will involve dealing with a caseload of DA & NDA pre-litigated credit hire files under the supervision of a Technical Supervisor. The main aspects of the role will involve:•Review and analysis of files throughout the life of the case, and in accordance with the client guidelines•Develop and maintain client relationships, always keeping the client at the heart of every decision•Formulating an initial strategy whilst assessing all intel and KYO strategies•Undertaking telephone negotiations with third party Solicitors•Liaising with the insured where necessary •Ensuring 'actions' are carried out as per the task list within the Case Management System•Accurately completing management information processes (MI)•Feedback successful "kick outs" to the pre proceedings handlers as well as clients via outcome reports•Ensuring all files are kept within ISO 9001 guidelines•To ensure compliance with the SRA standards and regulations•Adhere to the Keoghs Values•Ability to work in target driven environmentWorking Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch. Skills, Knowledge and Expertise Experience of handling Credit Hire files with evidence of managing own case load •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable•Ability to use own initiative•Ability to plan and prioritise workloads•Excellent listening and verbal communication skills•Good telephone negotiation skills•Ability to follow work processes and keep to Strategy•Ability to recognise when sensitivity and tact are required•Ability to make decisions•Ability to remain calm under pressure•Good IT skills including Word, Outlook, and experience of a Case Management System preferred•Adhere to the Keoghs ValuesDesirable:•Experience of handling PI claims•Knowledge of how to handle cases where indemnity may be an issueValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Your new company Hays are partnering with a well-established, highly reputable organisation experiencing strong growth and continued commercial success. They are now seeking an experienced Credit Controller to step into a supervisory position, playing a key role in shaping the credit function and driving best-practice across the team. Your new role You will take full ownership of the end-to-end Credit Control function, acting as the go-to specialist for all credit-related decisions. This is a hands-on, influential role where you will oversee one team member while working closely with senior stakeholders to protect cashflow and minimise risk.Key responsibilities include: Credit risk management - partnering with Sales and internal stakeholders to set and review credit limits, conduct credit checks, manage the stop list and proactively mitigate financial exposure Debt recovery - managing aged debt, reducing DSO, and ensuring timely collection through confident, professional communication Stakeholder collaboration - acting as the bridge between Finance and Sales, influencing decisions and ensuring credit policies are followed Problem resolution - investigating queries, resolving disputes, and ensuring customer accounts remain accurate and up to date Process improvement - identifying opportunities to streamline workflows, enhance reporting and strengthen credit governance This is a role where your voice will be heard, your expertise valued, and your decisions trusted. What you'll need to succeed You will be a seasoned Credit Controller with a proven track record of managing complex accounts and confidently influencing commercial teams. You'll bring: Strong experience working closely with Sales and the confidence to stand your ground when making credit decisions Excellent communication skills, with the ability to build rapport quickly and maintain strong internal and external relationships The gravitas to enforce credit policies, challenge decisions when necessary, and protect the business from unnecessary risk A proactive, solutions-focused mindset and the ability to work autonomously What you'll get in return You'll join a forward-thinking, supportive business where your expertise will directly shape the credit function. In return, you'll benefit from: The autonomy to make decisions and develop your credit risk capability further A collaborative culture where your input is valued Competitive salary, strong benefits package and excellent working hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

GLL is currently recruiting a Leisure Centre Supervisor to join Bodmin Leisure Centre. As a Leisure Centre Supervisor you will be passionate about the leisure industry. A Leisure Centre Supervisor's role is highly varied, you could be doing anything from unlocking the leisure centre and setting up, to ordering supplies and checking everything is perfect for your customers. Then, once the day is in full swing, Leisure Centre Supervisor 's ensure it's all running as it should be - handling customer queries, managing your team and ensuring the successful operation of the gym, pool and other facilities. Your own development is just as important, as we'll train you to sharpen your skills in this diverse Leisure Centre Supervisor role. Leisure Centre Supervisor's are fast-thinkers, calm under pressure, responsible and a natural with people from all walks of life; this is your chance to progress as a Leisure Centre Supervisor. What you'll do: A can-do attitude. Ability to maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional pools and operational service. Assist customers with use of the facilities and activities and to encourage maximum use of the Centre. Assist customers with use of the facilities and activities and to encourage maximum use of the Centre. Prepare areas and equipment for sessions as appropriate. Responsible for the efficient and effective control of the day to day operations and service of the centre, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained. Ensure all pool safety / operating procedures are in place. To maintain all 'good housekeeping' systems and assist management to effect improvement plans for energy conservation and resource maximisation. Supervision of all staff on shift, effectively and efficiently allocating work and carrying out any other duties as required commensurate with posts level of responsibility. Ensure all members of the team are effectively supervised and that all people management procedures are effectively operated within the team (e.g recruitment, absence reporting, qualification maintenance, appraisals, discipline etc). As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A part time, maternity cover Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Annual salary: up to £31,717.37 Planner Location: Spennymoor Full time / Permanent Salary: £31,717.37 Hours: 42.5 hours Monday - Friday, 8-5, Office based Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. The ideal candidate will possess a good eye for detail and a proactive, can-do attitude. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Always Follow company policies and Health & Safety requirements. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: A customer-first approach, with the ability to handle challenging situations Experience working in a fast-paced environment Excellent problem-solving and decision-making skills Good verbal and written communication skills Desirable: Proven experience in a customer service-related role Previous experience in a call centre environment Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Job Title: Guest Relations Manager Location: Headcorn, Kent - Own transport required Salary: £33,000 - £36,000 per annum Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. About the role: Overseeing the on-site guest journey at the Big Cat Sanctuary from arrival through to departure, ensuring every guest receives an exceptional, personalised 5-star experience from the moment they arrive. The Guest Relations Manager leads the Guest Relations team, works hand-in-hand with the Keeper team to deliver our wildlife experiences, and coordinates closely with the Restaurant, Kitchen, Housekeeping and Reservations to ensure every product we offer is executed seamlessly and to the very highest standard. An integral part of the role is developing and motivating the Guest Relations Supervisor and Guest Relations Hosts, embedding consistent standards and a genuine passion for what makes the Big Cat Sanctuary special. Key areas of responsibilities Service Delivery Own the on-site guest journey across all Big Cat Sanctuary products, covering big cat encounters, guided tours, photo days, afternoon teas, lodge stays and special events, ensuring every touchpoint reflects our standards Liaise closely with the Keeper team to coordinate encounter/tour timings, group flow and daily scheduling, ensuring wildlife experiences run smoothly/safely Ensure photo days are coordinated and delivered to a high standard, with guests well briefed, supported and looked after throughout Oversee day guest experiences from check-in to departure, proactively managing group sizes, timings and on-site flow Work with Housekeeping Supervisor to ensure lodges are presented and ready to 5-star standard ahead of every arrival with welcome touches in place Coordinate with Kitchen/Restaurant teams around afternoon tea service, lodge dining and any food-related elements of the guest experience Handle guest feedback, concerns and complaints promptly and professionally, resolving issues with care/efficiency Team Support & Leadership Lead/manage Guest Relations team, including the Supervisor, Day Experience and Experience Hosts Support the planning and on-the-day delivery of events, ensuring Guest Relations team are briefed, prepared and represent Big Cat Sanctuary Oversee rota management and scheduling for the Guest Relations team to ensure appropriate cover at all times, including evenings, weekends & bank holidays Foster strong, collaborative working relationships across all departments, including Kitchen, Restaurant, Reservations, Housekeeping, Keepers and the wider team Coordinate/lead regular team meetings, ensuring agreed actions completed within set timeframes Guest Experience Monitor/act on online reviews and guest satisfaction data; implement improvements where required Identify/capitalise on upselling opportunities, including bolt-on experiences, add-ons and upgrades across all products Managing mystery shopper programmes, responding to online reviews and acting on feedback and comments to constantly strive/improve service standards Operational Tasks Manage recruitment, induction, training and ongoing development of the Guest Relations team Complete 1:1s, reviews and direct reports appraisals, maintaining accurate/useful staff records Work Health & Safety Procedures and Protocols, ensuring all Guest Relations staff do the same Assist other Big Cat Sanctuary departments, as and when required About you: Previous experience in a similar role with hands on leadership/managerial responsibilities Demonstrate a genuine commitment to delivering outstanding, personalised service, with a natural instinct for anticipating guest needs and exceeding expectations Demonstrates the confidence and presence to lead and inspire the team, maintaining high standards with a calm and fair approach Professional presence and confidence Team-oriented with the ability to collaborate across departments Maintain strong attention to detail and a proactive mindset, ensuring all preparations and service standards are consistently met and exceeded Genuine flexibility, weekends and Bank Holidays are a core and regular part of this role Full, clean driving licence and access to own transport Eligibility to live and work in the UK (proof required as part of the recruitment process) What we offer: £33,000 - £36,000 per annum, dependent on experience 40 hours per week, 10 shifts over 14 days, straight 8-hour shifts between 07:00 and 22:00 28 days paid annual leave, plus Christmas Day off as standard Free access to Big Cat Sanctuary and a network of UK and European zoos and wildlife collections Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Guest Services Supervisor, Customer Service Manager, Hospitality Manager, Client Services Executive, Front of House Manager, Visitor Services Manager also be considered for this role.

Job Title: Dispatch Team Leader Location: Leicestershire Shift: Monday - Thursday, 7:30am - 4:45pm and Friday, 7:30am - 12:30pm Pay: 14.25 per hour Overtime available if required Benefits: Permanent staff position Overtime opportunities Supportive team environment Varied supervisory role with progression responsibility The Company: A well-established manufacturing business is looking to strengthen its Stores department by appointing an experienced and reliable Charge Hand / Team Leader. This is a key role within the operation, supporting daily production flow and ensuring stock and picking accuracy are maintained to a high standard. The Role: We are seeking a hands-on Stores Charge Hand / Team Leader to support and lead a small stores team (two pickers). You will take responsibility for ensuring daily picking activities are completed efficiently and accurately, while also supporting stock control and communication across departments. You will act as the key point of contact within Stores on Friday mornings and provide cover for the Stores Manager during holidays. Key Responsibilities: Lead and support the Stores team (2 pickers) Ensure daily picking and fulfilment tasks are completed in a timely manner Maintain and improve stock accuracy Liaise with other team leaders across production Communicate effectively with the Production Office to resolve issues and identify problems Take responsibility for Stores operations on Friday mornings Cover for the Stores Manager during periods of absence or holiday Support a safe, organised, and efficient stores environment About You: Reliable, punctual, and committed Physically fit and comfortable with manual handling Previous experience in a Stores / Warehouse / Picking & Fulfilment environment Forklift experience desirable (training can be provided) Strong communication and team leadership skills Able to work proactively and solve problems on the job Organised with good attention to detail, particularly around stock control How to Apply: To apply for the Dispatch Team Leader position, click Apply Now and upload your CV. A member of the recruitment team will review your application and be in touch to discuss the next steps.

Annual salary: up to £29,303.90 Planner Location: Milton Keynes - office based Contract Type: Full-Time, Permanent (42.5 hours per week, Monday to Friday) Salary Per Annum: £29,303.90 About Mears Group Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. About the Role We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Role Responsibilities Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Working on the call centre taking calls Role Criteria Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Call centre experience Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Company-wide Mears Fun Day to celebrate your hard work Volunteering leave to support community initiatives Mears Rewards - discounts on groceries, holidays, eye tests, and more Access to confidential EAP counselling and wellbeing support Family-friendly policies and flexible working support Share Save and You Earn schemes All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Beth Dunford () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £30,962.61 Planner Location: Ilford Full time / Permanent Salary: £30,962.61 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £32,091.99 Planner Location: Rotherham Full time / Permanent Salary: £32,091.99 Hours: 42.5 hours Monday - Friday shift patters covering from 7.30am - 6pm Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

We are looking for a compassionate and committed mental health professional to join our established team as Project Manager in Bradford. This role will be responsible for the operational management of Hill Top Cottages, our recovery-based MH supported living service in the area. You will have an extensive knowledge of mental health recovery approaches, with skills in promoting independence and community links. You will be motivated to drive the service forward, empowering service users to move to less supported accommodation. You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will have a person-centred approach and the ability to achieve positive outcomes through co-production with service users and creative multi-agency working. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos. A relevant qualification is desirable, such as RMN, Social Work, or a management qualification. Supervisory experience is essential, and experience of evidencing achievements and outcomes for service users is desirable. Vacancy Reference Number: 89805 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

CNC Machinist - Ipswich, Suffolk - Negotiable Salary (DOE) + Benefits Are you an experienced CNC Machinist with advanced multi-axis machinery in a high-spec engineering environment? We are currently recruiting for a Multi-Skilled CNC Machinist to join a leading manufacturing business based in Woodbridge. The company is a globally recognised producer of high-specification, end-to-end engineering solution to customers worldwide. Reporting into the Machine Shop Supervisor, you will play a key role in producing precision components to tight tolerances, working across a range of machinery including multi-axis mill-turn and 5-axis machines. This is a hands-on role suited to a skilled machinist who takes pride in quality and continuous improvement. This is an excellent opportunity to join a forward-thinking business that invests heavily in its people, technology, and processes. Key Responsibilities Program, set and operate CNC machines (Fanuc, Siemens & Haas controls) Work from detailed engineering drawings and specifications to tight tolerances Edit and prove CNC programs to ensure accuracy and efficiency Machine small batch and one-off components Work with a range of materials including exotic alloys such as Inconel, Titanium and Duplex steels Maintain high quality standards while working to deadlines Support continuous improvement initiatives within the machine shop Always ensure a safe and organised working environment About You Proven experience as Machinist (multi-axis experience preferred) Strong knowledge of Fanuc, Siemens and/or Haas control systems Ability to read and interpret complex technical drawings Experience machining a variety of materials, ideally including exotic alloys High attention to detail and commitment to quality Self-motivated, reliable and able to work independently Positive, proactive mindset with a passion for engineering CAD/CAM experience is beneficial but not essential What's on Offer Negotiable salary (dependent on experience) 37-hour week (early finish on Fridays) 25 days holiday + bank holidays Company pension and life cover Ongoing training and development opportunities Opportunity to join a growing, employee-owned business If you're looking for a new challenge within a high-quality engineering environment where you can develop your skills and make a real impact, apply today.

Denholm Industrial Services is expanding and is now recruiting for the following role: Job Title: Project Scheduler / Planner Location: Plymouth Employment Type: Full-Time Salary: Competitive, dependent on experience About the Role We are looking for an experienced Project Scheduler / Planner to support the successful delivery of industrial service projects within the marine and ship repair sector. Working alongside Project Managers, Site Supervisors operational and commercial teams, you will play a pivotal role in planning, scheduling and coordinating resources across multiple marine refit, repair and maintenance projects. This role requires a proactive individual who can develop robust project schedules while accurately forecasting labour, plant and equipment requirements to ensure projects are delivered safely, efficiently and on schedule. Key Responsibilities Develop, maintain and update detailed project programmes from tender through to project completion. Produce short, medium and long-term labour forecasts across multiple projects. Forecast plant, equipment and material requirements in line with project schedules. Monitor actual labour and plant utilisation against forecasts and identify variances. Track project progress and update schedules using site information and progress reports. Identify programme risks, delays and resource constraints, proposing mitigation measures where required. Coordinate resource planning across multiple projects to maximise efficiency. Prepare weekly and monthly planning reports for senior management. Work collaboratively with project teams to ensure programme milestones are achieved. Support tender planning and resource estimation for new projects. Maintain accurate records of resource allocation, productivity and programme performance. Skills & Experience Essential Previous experience as a Project Planner, Scheduler or Project Controls professional within industrial services, engineering, ship repair or marine industry Experience producing labour, plant and equipment forecasts. Excellent knowledge of project scheduling software (Primavera P6, Microsoft Project or equivalent). Advanced Microsoft Excel skills. Ability to analyse project data and produce meaningful reports. Strong organisational and communication skills. Ability to manage multiple projects simultaneously. Desirable Experience within marine refits, dry dock operations, naval support, offshore services or heavy engineering. Understanding of critical path methodology (CPM) and resource-loaded scheduling. Knowledge of project reporting, earned value management and performance metrics. Familiarity with health, safety and quality requirements within industrial environments. What We Offer Competitive salary. Company pension. Professional development and training opportunities. Supportive and collaborative working environment. Opportunity to work on exciting and diverse projects. Career progression within a growing organisation. If you thrive in a dynamic industrial environment and have the planning expertise to coordinate people, plant and equipment across demanding marine projects, we'd like to hear from you. Apply today with your CV and a covering letter outlining your relevant experience.

Who We Are Owned by the Italian Frandino Group and originally founded in the 1950s as a fruit distillery, Sedamyl has grown to become one of Europe's leading manufacturers of wheat derivatives such as starches, sweeteners, proteins and alcohol for major food and industrial sectors worldwide. In 2012 the group expanded its international presence by opening a plant in Selby, UK. Role Purpose and Responsibilities We are seeking a proactive and detail-oriented Finance Administrator to become an integral part of our finance team within a busy manufacturing environment. This role involves working as part of a wider finance team of five, alongside another Finance Administrator, following a rota that covers all key financial administrative tasks to ensure the smooth running of daily financial operations. If you enjoy working with numbers, solving problems, and being part of a collaborative team, this is a great opportunity to grow your career. Main Responsibilities Manage purchase ledger accounts, ensuring accurate processing of all invoices (PO and non-PO) with appropriate approvals and preparing payment runs in a timely manner. Administer sales ledger accounts, including the preparation and issuance of invoices and credit notes (both automated and manual). Act as the first point of contact for suppliers and internal stakeholders to promptly resolve invoice-related queries. Monitor and follow up on outstanding debts to support effective credit control. Perform reconciliations of bank accounts, credit card statements, and both supplier and customer accounts. Maintain accurate SAP master data records. Undertake any additional tasks reasonably requested by the Finance Supervisor to support the smooth running of the finance function. Qualifications & Experience: Previous experience in a finance or accounts administration role (manufacturing experience advantageous but not essential) Experience using SAP is preferred, but full training will be provided Strong computer literacy (Microsoft Office essential, particularly Excel) Excellent attention to detail and high level of accuracy Strong organisational skills and ability to manage multiple tasks within deadlines Effective communication skills to liaise with internal and external stakeholders Team player with a proactive and positive attitude Company Benefits Competitive Salary 33 days holiday including Bank Holidays Private Medical Insurance Generous Pension Scheme - employee 5%, employer 6% Life insurance Length of Service Bonus Full training and support in using SAP and internal systems Healthcare scheme available after 6 months service Free on-site secure parking Lavazza coffee machines - free for staff use Pasta club

Annual salary: up to £28,751.00 Planner Location: Peterborough Full time / Permanent Salary: £28,751.00 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.