15 jobs found

We are currently recruiting for an experienced Housing Support Officer to join a supported housing provider in Leicester on a temporary basis. This role is ideal for a housing professional with experience within social housing and supported housing environments, who can effectively balance tenancy management responsibilities with resident support. Key Responsibilities of a Housing Support Officer: Managing a caseload of residents within supported housing schemes. Delivering tenancy sustainment support to help residents maintain successful tenancies and achieve greater independence. Conducting property inspections, health and safety checks, and estate visits. Carrying out tenancy sign-ups, reviews, and ongoing tenancy management activities. Providing occasional 1-to-1 support sessions with residents to assess needs, monitor progress, and encourage positive outcomes. Supporting individuals with medium-level support needs, including those affected by: Mental health issues Drug and alcohol misuse Homelessness and housing instability Social exclusion and complex needs Identifying safeguarding concerns and making appropriate referrals where required. Working closely with support agencies, local authorities, healthcare professionals, and community organisations. Managing low-level anti-social behaviour cases and tenancy breaches in line with policy and procedure. Maintaining accurate records, support plans, risk assessments, and case notes. Essential Requirements: Previous experience working as a Supported Housing Officer, Housing Officer, Tenancy Support Officer, or similar role. Proven experience within a social housing or supported housing setting. Strong understanding of tenancy management, tenancy sustainment, and housing support. Experience conducting property inspections and resident welfare visits. Experience supporting vulnerable adults with mental health challenges, substance misuse issues, or other complex support needs. Knowledge of safeguarding procedures and relevant housing legislation. Excellent communication, interpersonal, and case management skills. Ability to work independently and manage a varied caseload What's on Offer: 28 hours per week Short term temporary cover open for extension Opportunity to work with a very reputable housing assocaiton Immediate start available If this Housing Support Officer role is of interest, please apply or contact (url removed)

JOB TITLE: Service Manager RESPONSIBLE TO: Chief Executive Officer HOURS OF WORK: 37 hours per week BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN HOLIDAYS: 28 days - including statutory holidays (pro rata) SALARY : £34,000 per annum plus benefits Main Duties and Responsibilities Direct the work of Accommodation Officers and Wardens, ensuring that the team are working efficiently and effectively, providing continuity of service for clients. Ensure organisational standards are being met in the accommodation service across all Hope properties. Draw up rotas in advance for sign-off from the CEO. Monitor staff attendance and report absences promptly to the Management Team. Motivate the team through regular one to one supervisions and by modelling good practice. Monitor and manage team performance and progress reporting issues at the Management Team meetings. Identify staff training needs and submit requests to the Office Manager. Ensure adequate procedures are in place, policy is clear and understood by both staff and clients. Supervise the delivery of other services provided on site. Ensure that weekly property inspections are undertaken by the Wardens and that all health and safety requirements are being met, and they are reporting and recording any actions and concerns promptly to you on a weekly basis. Carry out monthly property inspections on all Hope properties. Work with the Office Manager to manage all Health and Safety issues. Assist in the recruitment and selection of staff. Undertake regular file reviews ensuring all client files are regularly updated and are maintained in line with Hope's requirements. Ensure that Accommodation Officers are monitoring the needs of clients, and monitor the initial and further risk assessments against the clients support plan to ensure progress is being made and monitored. Monitor Accommodation Officers caseloads and ensure that reports are completed thoroughly and accurately by the Accommodation Officer and in an acceptable timeframe. Ensure housing benefit and council tax applications are completed adequately and submit-ted in a timely fashion. Undertake disciplinary and grievance procedures as necessary. Undertake evictions if these arise. Develop assessment criteria to determine suitability of clients applying for accommodation, and confirm applications submitted by Accommodation Officer on behalf of clients. Deal with complaints from clients. Implement the warnings and exclusions' policy where necessary. Ensure work with clients is tangible and leads to positive outcomes, and that Accommodation Officers are recording all outcomes. Submit verified staff timesheets and rotas to the Finance Manager/CEO for payment. Take overall responsibility for the hostel petty cash system. Ensure client charges are received, recorded and received by Finance Manager. Identify Health and Safety issues and action in line with policy and procedures. Keep up to date Health and Safety records in line with regulations. Take overall responsibility for accurate risk assessment recordings and actions. Take overall responsibility for the safeguarding of accommodation service staff and clients. Keep up to date incident reports. Work in partnership with other agencies to ensure a high standard of service is delivered. Monitor equality and diversity, ensuring an accessible service to all clients. Attend case conferences, joint assessments and meetings as necessary and directed by the CEO. Promote the service to a wider community. Provide written monthly reports for management/board meetings as required by the CEO. Provide statistical information as required by the CEO. To respect the confidential nature of the work. To participate in appropriate training and staff development programmes. To promote and ensure the implementation and compliance with Hope's policies. To ensure that organisational services are delivered in accordance with Hope's equal opportunity policy. Meet the requirements of rota systems. Work closely with the Finance Manager/Deputy CEO in CEO absence. To be on the on-call rota and available, when on call, to be on site when required in an emergency. Person Specification Essential Experience of motivating and managing staff. Excellent writing skills with the ability to produce concise and relevant proposals with meticulous attention to detail. Proven work experience and in-depth understanding of funding procedures, rules and regulations. Ability to be flexible and your skills in problem solving. High standard of computer literacy (Excel, Word, Outlook). Ability to plan, prioritise and work within agreed timeframes. Excellent communication, presentation and interpersonal skills. A working knowledge of and commitment to, equal opportunities and anti-discriminatory practice. An understanding of the need and practice for confidentiality. Ability to work on your own initiative, as part of a team, under pressure and with high levels of self-motivation. A thorough understanding of adult safeguarding and working with vulnerable people. Experience in managing contracts including quality assurance of services and the importance of monitoring and evaluating services. Desirable An understanding of homelessness and relevant issues. Job Types: Full-time, Permanent Pay: £34,000 per year Benefits: Casual dress Company pension Schedule: Monday to Friday Weekend availability Ability to commute/relocate: Worksop: reliably commute or plan to relocate before starting work (required) Safeguarding Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant. Work Location: In person Reference ID: ServiceManager26

A North East London Local Authority is seeking an experienced Housing Reviews Officer to join their specialist homelessness and allocations team on an initial 3-month contract. This is a key role at the forefront of statutory homelessness review functions following the Homelessness Reduction Act 2017, supporting high-quality decision-making and improving outcomes for vulnerable residents. You will be responsible for carrying out timely and legally robust statutory reviews under Section 202 of the Housing Act 1996, including negative homelessness decisions, suitability of accommodation, and discharge of duty reviews. The role also covers Part VI Housing Act 1996 reviews, including housing register assessments and decisions relating to choice-based lettings and housing offers. A significant part of the role involves managing cases progressing to Section 204 appeals in the County Court, as well as supporting higher-level challenges including judicial reviews and other housing-related litigation. You will play a key role in ensuring decisions are well-evidenced, legally compliant, and defensible. The postholder will also contribute to reducing reliance on temporary accommodation by ensuring reviews are used effectively as a preventative and relief tool, providing applicants with clear housing advice, and identifying suitable housing options where appropriate. You will maintain accurate and high-quality data on all review activity, supporting statutory reporting requirements and enabling analysis of homelessness trends, causes, and solutions. This insight will help inform service planning, demand management, and strategic responses across homelessness and allocations services. This is a highly specialist role requiring strong knowledge of housing legislation, homelessness duties, Part VI allocations, and relevant case law, as well as the ability to manage complex caseloads independently. The role is ideal for a housing professional with experience in statutory homelessness decision-making, reviews, and appeals, who is confident operating in a fast-evolving legislative environment and committed to improving outcomes for vulnerable households. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 2 working days, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

A reputable Local Authority is seeking an experienced Housing Solutions Officers to join its Housing Register Team. This is an excellent opportunity for housing professionals with experience in housing allocations, housing register assessments, or housing options to join a busy and supportive team delivering an essential frontline housing service. Rate: £ per hour PAYE Location: Greater London Contract: Interim Contract Working Pattern: Hybrid Working - 2 to 3 Days Per Week Office-BasedWorking within the Housing Register Team, you will manage a varied caseload of housing register applications, ensuring applications are assessed accurately, fairly, and in accordance with housing legislation and the Council's Allocation Scheme. Key Responsibilities Manage a caseload of housing register applications from initial application through to final decision. Assess eligibility and housing need in line with Part VI of the Housing Act 1996 and local allocation policies. Verify supporting documentation and carry out detailed application assessments. Make informed and legally compliant decisions on housing register applications. Provide advice and guidance to applicants regarding housing register applications and eligibility. Respond to enquiries via telephone, email, written correspondence, and face-to-face appointments. Support reception services on a rota basis, delivering excellent customer service to residents. Maintain accurate case records and update housing management systems. Liaise with internal departments and external agencies to obtain information required to progress applications. Ensure applications are processed within agreed service standards and performance targets. Assist with reviews, appeals, and complex housing register enquiries where required. Contribute to continuous service improvements and support wider administrative functions within the team. Essential Experience Previous experience working within a Housing Register, Housing Allocations, Housing Options, Homelessness, or Housing Solutions service. Good working knowledge of Part VI of the Housing Act 1996 and housing allocations legislation. Experience managing a busy caseload within a local authority or social housing environment. Excellent written and verbal communication skills. Strong customer service experience with the ability to manage sensitive conversations professionally. Experience using housing management systems and maintaining accurate records. Ability to work independently while contributing effectively within a team environment. Strong organisational skills with excellent attention to detail. Desirable Experience Experience working within a Local Authority Housing Service. Knowledge of housing allocation schemes and choice-based lettings. Experience handling reviews, appeals, and complex housing enquiries. Understanding of GDPR and information governance within housing services. What's on Offer Opportunity to work for a reputable Local Authority Supportive and collaborative team environment Valuable public sector experience Potential for contract extension Apply Now If you're an experienced Housing Solutions Officer , Housing Allocations Officer , Housing Register Officer , Housing Options Officer , or Housing Assessment Officer looking for your next interim opportunity, we'd love to hear from you.

Our client, Caerphilly council is looking for a housing advisor to join their team. Operate Part 2 of the Housing Act 2014 and the associated current Code of Guidance. Investigate all enquiries from persons homeless or threatened with homelessness, to assess their needs and to ensure satisfactory completion of all homeless duties required under the above legislation. Ensure that adequate homelessness prevention measures are carried out. Organise and maintain accurate records, statistics and administrative systems and ensure procedures are properly carried out. Refer homeless households and authorise placements to the Emergency Housing team. Provide advice on all housing related issues which includes providing customers with detailed advice and assistance on homelessness, housing options, the prevention of homelessness and other housing issues such as the legality of tenancy agreements, matrimonial/housing law, etc. Work closely with the Housing Register Team with regard to the re-housing requirements of Homeless prevention cases. Liaise with all other relevant agencies, statutory and voluntary in completing enquiries and the general management of the service, for example Department for Work and Pensions, Police, Probation, Housing Benefits and Domestic Violence Services. Assist with the preparation of detailed reports on individual cases when required. Contribute to regular reviews/updates of the Homelessness policies and procedures. Participate in corporate initiatives for improving service delivery of customer services, including occasional assistance with training and information sessions. Participate in the implementation of new initiatives in relation to the development of the service, e.g. Caerphilly Website, Focus Groups etc. Maintain a detailed understanding of the policies, procedures and legislation relating to Homelessness, Housing and Benefit changes and implement them effectively. Responsible for the referral of households to benefit from financial assistance from various funding resources available. Ensure management of case files in an efficient manner in accordance with specified timescales. Make complex decisions relating to homelessness in accordance with legislation and guidance and accurately record the decision making process. Remain calm and measured in extremely challenging circumstances whilst continuing to provide housing advice. Act as an advocate in tenancy disputes between landlords and tenants. React immediately to legal challenges made on behalf of clients. Compile risk assessments on clients referred to the Emergency Housing Team. Participate in the Homelessness Out of Hours Standby service. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Domestic Abuse Intervention Officer Hackney, London 24.96 PAYE / 33.64 Umbrella ASAP Start Locum Contract Connect2Hackney are recruiting for an experienced Domestic Abuse Intervention Officer to join the Domestic Abuse Intervention Service within Hackney Council on a locum basis. This is an excellent opportunity to play a key role in delivering Hackney's innovative and holistic domestic abuse intervention model, supporting victims of domestic abuse while working collaboratively with partners to reduce harm and improve outcomes across the borough. The Role As a Domestic Abuse Intervention Officer, you will manage a complex caseload, undertaking proactive interventions to reduce risk, safeguard victims, and promote long-term safety. You will work closely with victims, families, partner agencies and, where appropriate, perpetrators to deliver effective risk management and support plans. Key responsibilities include: Conducting comprehensive assessments of risk, need and vulnerability. Developing and implementing intervention and safety plans for victims of domestic abuse. Carrying out community and home visits, including assertive outreach to engage hard-to-reach individuals. Working alongside police, criminal justice agencies and other partners to manage and reduce risk. Participating in and chairing multi-agency case reviews and meetings. Preparing high-quality written reports for courts, panels and partner agencies. Advocating on behalf of victims and ensuring their rights, voices and needs are represented. Identifying and responding to safeguarding concerns for children and vulnerable adults. Delivering training and professional guidance on domestic abuse and gender-based violence. About You We're keen to hear from candidates who have: Experience working with victims and/or perpetrators of domestic abuse, gender-based violence or safeguarding services. Strong knowledge of risk assessment, risk management and safety planning. Experience working with individuals facing complex needs, including mental health, substance misuse or homelessness. The ability to build effective relationships with clients and partner agencies. Excellent written and verbal communication skills. Experience producing professional reports and case records. Strong understanding of safeguarding legislation and multi-agency working. Essential Qualifications IDVA (Independent Domestic Violence Advocate) qualification, Domestic Abuse Prevention Advocate qualification, Social Work England recognised Social Work qualification (with SWE registration), or equivalent recognised qualification. Enhanced DBS check. Why Apply? Opportunity to make a genuine impact supporting victims of domestic abuse. Work within a respected and forward-thinking local authority. Join a dedicated service committed to tackling violence against women and girls. Interested? Apply today or contact (url removed) for more information. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Reviews Officer East London Hybrid Working Available Rate: £35 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 6 Months Start Date: ASAP Working Hours: 35 Hours per Week The Role This role will focus on conducting statutory homelessness reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based, and issued within statutory timescales. The successful candidate will work closely with Housing Options, Accommodation Placement, Legal Services, and partner agencies to review complex homelessness decisions and contribute to the continuous improvement of the service. Key Responsibilities Conduct statutory Section 202 homelessness reviews under Part VII of the Housing Act 1996. Review decisions relating to duty owed, suitability of accommodation, priority need, intentionality, and local connection. Assess evidence and undertake detailed investigations to ensure legally sound decision-making. Apply the Homelessness Code of Guidance, Review Regulations, and relevant case law. Draft clear, comprehensive, and legally defensible review decision letters. Monitor compliance with statutory requirements and contribute to service improvements. Requirements Minimum of 3 years' experience working within homelessness or housing services. Demonstrable experience conducting Section 202 homelessness reviews. Strong knowledge of Part VII of the Housing Act 1996, the Homelessness Reduction Act 2017, and relevant case law. Experience making offers of accommodation under Part VII of the Housing Act 1996, including temporary accommodation and offers used to discharge relief or main housing duties. Experience managing Accommodation Placement Teams. Previous experience working within a London local authority. Excellent investigative, analytical, and decision-making skills. What's on Offer £35 per hour Umbrella. Inside IR35 contract. Initial 6-month contract with strong potential for extension. Opportunity to join a high-performing local authority housing team. Hybrid working arrangements. Apply If you have extensive experience conducting homelessness reviews and a strong understanding of housing legislation, apply today or get in touch for a confidential discussion.

Housing Reviews Officer East London 3 to 6 month ongoing contract 42 p/hr umbrella 4 days remote and 1 day onsite per week Requirements Experience dealing of making a range of homelessness decisions and decisions on part VI Experience performing s202 Reviews is a requirement to be considered Extensive experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing. Experience of providing an excellent level of customer care and customer service in a comparable customer service environment. Experience of prioritising competing demands in a pressurised environment, recognising service priorities and managing a caseload within agreed targets. Experience of achieving performance targets, deadlines and meeting departmental objectives Experience of providing an effective advice service to members of the public Responsibilities Ensure the service carries out independent reviews of homeless decisions, suitability of offers of temporary accommodation and private sector offers to discharge duty, part VI offers of accommodation and part VI assessment reviews in a timely manner. Ensure the process minimises costs including expenditure on temporary accommodation and supports the efficient management of the service. Contribute to the achievement of Housing and Housing Needs service plan priorities and objectives and meet key targets. Recognising the critical impact of homelessness on customers, and delivering early, accurate and high quality advice Responsibility for accurate record keeping and use of systems to ensure comprehensive ability to report on customers individual service provision and overall homeless trends To ensure that casework is proactively managed and key deadlines - for the provision of actions on customers individual reviews, as well as key process deadlines on casework management are adhered to To answer members enquiries and draft responses to complaints / enquiries on individual cases as required. To provide statistical information on performance as requested. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.

To carry out high quality, timely reviews of homelessness decisions (negative homeless decisions, suitability, discharge of duty) under section 202 of the Housing Act 1996; , reviews functions under the Homelessness Reduction Act 2017; part VI reviews of Housing register assessments and housing offers through choice-based lettings Manage cases that go to section 204 appeal in the County Court and t click apply for full job details

Adecco are currently recruiting on behalf of a local authority for an experienced Allocations Officer to join a busy Housing Demand team. This is a fantastic opportunity to play a key role in delivering housing services and supporting residents to secure suitable accommodation. Allocations Officer Public Sector - Local Authority Temporary Contract - 3 months with potential extensions Full Time - Monday to Friday, 35 hours per week Grade 8 - 22.02 per hour PAYE / 28.71 per hour Umbrella Hybrid Working Arrangement - 2 to 3 days per week in office (Ealing, W5) IT equipment provided ASAP Start The Role As an Allocations Officer, you will be responsible for the effective delivery of the Housing Allocation Scheme, ensuring properties are allocated fairly and efficiently. You'll work closely with housing partners, applicants, and internal teams to manage lettings and support residents with their housing options. Key Responsibilities Advertise and allocate social housing properties, including shortlisting and progressing applicants Provide clear advice to residents on rehousing options, including private sector and intermediate housing Work with housing providers to manage nominations and ensure allocation targets are met Let temporary accommodation, including private rented and hostel placements Maintain accurate case records and provide performance data/reporting Collaborate with internal teams to reduce void periods and improve service delivery Support service improvement initiatives and policy reviews Handle enquiries, complaints, and correspondence from residents and stakeholders What We're Looking For Experience in a housing allocations or lettings environment (local authority, housing association or similar). Strong understanding of housing legislation , including Homelessness and Allocations frameworks Knowledge of Choice Based Lettings systems Ability to assess housing needs and match suitable accommodation Excellent communication and customer service skills Strong organisational skills with the ability to manage workload independently Confident using IT systems and maintaining accurate records Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex housing and homelessness cases and produce well-reasoned review decisions. Make offers of Temporary Accommodation and settled accommodation in line with legislation and policy. Ensure all decisions comply with current housing legislation, case law and best practice. Liaise with applicants, legal representatives, housing providers and internal stakeholders. Maintain accurate case records and provide clear written communication throughout the review process. About You To be successful in this role, you will have: Proven experience conducting reviews under Part VII of the Housing Act 1996. Experience making offers of accommodation under homelessness legislation, including Temporary Accommodation. Strong knowledge of homelessness legislation, guidance and case law. Excellent written decision-making and report-writing skills. The ability to manage a demanding caseload and work independently. Previous Local Authority housing experience. This is a fantastic opportunity to join a busy and evolving Housing Service where your expertise will be highly valued. You will play a crucial role in ensuring fair, lawful and timely decisions for residents seeking housing assistance.

We are currently looking for an experienced Housing Complaints and Reviews Officer to join a busy Housing Needs service. This Housing Complaints and Reviews Officer role will primarily focus on investigating complex housing complaints, drafting complaint responses and supporting service improvements across Housing Needs and Housing Solutions services. The successful candidate will manage a high volume of complaints, undertake detailed investigations, draft responses on behalf of senior managers and identify learning outcomes to improve service delivery. Whilst the role includes statutory reviews work, the primary focus will be complaints handling. This Housing Complaints and Reviews Officer position would suit someone with extensive housing complaints experience, particularly within homelessness, housing needs and allocations services. The Role - Investigating complex complaints relating to Housing Needs, Homelessness and Housing Solutions services. - Drafting Stage 1 and Stage 2 complaint responses in line with corporate complaints procedures and Ombudsman guidance. - Preparing responses on behalf of senior managers and service leaders. - Identifying service failures, learning outcomes and service improvement actions. - Managing MP enquiries, Member enquiries and complex correspondence. - Liaising with operational teams to gather evidence and complete investigations. - Monitoring complaint cases to ensure compliance with statutory and corporate timescales. - Undertaking statutory reviews under Parts VI and VII of the Housing Act 1996 where required. - Drafting Section 202 review decisions and review outcome letters. - Maintaining knowledge of housing legislation, case law and Ombudsman determinations. - Supporting policy, procedure and service improvement initiatives. Key Requirements - Extensive experience handling housing complaints within a local authority environment. - Significant experience investigating and responding to Stage 1 and Stage 2 complaints. - Experience drafting complaint responses on behalf of senior managers or directors. - Knowledge of Housing Ombudsman and Local Government & Social Care Ombudsman complaint handling requirements. - Experience dealing with complaints relating to homelessness, housing needs, allocations or temporary accommodation. - Knowledge of Parts VI and VII of the Housing Act 1996. - Experience managing MP enquiries, Member enquiries and complex correspondence. - Experience undertaking statutory housing reviews would be advantageous. What You Need to Do Now If you are interested in this Housing Complaints and Reviews Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Complaints and Reviews Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Complaints Officers, Complaints & Reviews Officers, Housing Reviews Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority

Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.

Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)