Quality Administrator Uxbridge £25,000 to £28,000 per annum A lovely opportunity has arisen for a Quality Administrator to join a long standing, family run business based in the Uxbridge area. If you have some previous quality administration experience and are looking for a new role within a business that will encourage growth and development, this could be the ideal next step for you. What's in it for you? 25 days holiday plus Bank Holidays Birthday off every year Lovely working hours - Mon - Thu Fri - plus one half day on a Friday per month Company pension Life assurance scheme Annual numeration review Regular social activities across the business Hybrid working available after passing your probation period Role requirements: To investigate and resolve client complaints and non-conformances To conduct internal quality audits Supporting preparation for the annual ISO audit Liaising with other internal departments and advising on supplier issues Updating quality procedures in line with process changes To complete general administration duties including scanning in supplier certificates and other important documentation Checking orders and raising credit notes Reviewing contracts Sending out client reviews and questionnaires Previous experience and skills required: Strong communication skills Proficient with Microsoft Office, particularly Outlook, Word and Excel Excellent attention to detail and organisational/planning skills. Experience of working with Quality management systems such as ISO 9001/AS9102 What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Jun 30, 2026
Full time
Quality Administrator Uxbridge £25,000 to £28,000 per annum A lovely opportunity has arisen for a Quality Administrator to join a long standing, family run business based in the Uxbridge area. If you have some previous quality administration experience and are looking for a new role within a business that will encourage growth and development, this could be the ideal next step for you. What's in it for you? 25 days holiday plus Bank Holidays Birthday off every year Lovely working hours - Mon - Thu Fri - plus one half day on a Friday per month Company pension Life assurance scheme Annual numeration review Regular social activities across the business Hybrid working available after passing your probation period Role requirements: To investigate and resolve client complaints and non-conformances To conduct internal quality audits Supporting preparation for the annual ISO audit Liaising with other internal departments and advising on supplier issues Updating quality procedures in line with process changes To complete general administration duties including scanning in supplier certificates and other important documentation Checking orders and raising credit notes Reviewing contracts Sending out client reviews and questionnaires Previous experience and skills required: Strong communication skills Proficient with Microsoft Office, particularly Outlook, Word and Excel Excellent attention to detail and organisational/planning skills. Experience of working with Quality management systems such as ISO 9001/AS9102 What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
A 1st class position has just been created within a successful and extremely friendly Wealth and Asset Manager based in Essex. Working largely from the offices the role encompasses a full range of technical support administration and suitability report writing. Duties Include: Administration of a full range of Private client Pension and Investment products. Coordinating with external professionals, such as solicitors and accountants, to provide a holistic service to clients. Assisting in the training of new staff, sharing knowledge and best practices in support. Conducting comprehensive research on financial products to support planners in making informed recommendations. Implementing risk analysis techniques to assess and mitigate potential threats to clients' financial objectives. Streamlining processes for gathering client financial information, significantly improving efficiency and accuracy. Participating in professional development opportunities to stay abreast of industry trends and regulations. Maintaining meticulous records of client interactions and financial recommendations, upholding data protection laws. Daily use of Provider Platforms and back office systems. The role offers a very competitive salary and range of benefits and is available immediately.
Jun 30, 2026
Full time
A 1st class position has just been created within a successful and extremely friendly Wealth and Asset Manager based in Essex. Working largely from the offices the role encompasses a full range of technical support administration and suitability report writing. Duties Include: Administration of a full range of Private client Pension and Investment products. Coordinating with external professionals, such as solicitors and accountants, to provide a holistic service to clients. Assisting in the training of new staff, sharing knowledge and best practices in support. Conducting comprehensive research on financial products to support planners in making informed recommendations. Implementing risk analysis techniques to assess and mitigate potential threats to clients' financial objectives. Streamlining processes for gathering client financial information, significantly improving efficiency and accuracy. Participating in professional development opportunities to stay abreast of industry trends and regulations. Maintaining meticulous records of client interactions and financial recommendations, upholding data protection laws. Daily use of Provider Platforms and back office systems. The role offers a very competitive salary and range of benefits and is available immediately.
Sales Ledger / Accounts Receivable Assistant (Part Time) Loughton, Essex Monday to Thursday, 8:30am - 4:30pm Our client is a successful and well-established manufacturing business based in Loughton. Due to continued growth, they are seeking an experienced Sales Ledger / Accounts Receivable Assistant to join their finance team on a part-time basis. This is an excellent opportunity for an organised and detail-oriented individual looking to join a friendly and supportive business with a long-standing reputation within its sector. The Role Reporting to the Finance Manager, your responsibilities will include: • Maintaining the Sales Ledger function • Raising and processing customer invoices accurately and efficiently • Allocating incoming receipts and reconciling customer accounts • Chasing outstanding debt by telephone and email • Resolving invoice and payment queries in a professional manner • Producing aged debtor reports and assisting with credit control activities • Reconciling sales ledger accounts and investigating discrepancies • Assisting with month-end procedures and reporting requirements • Liaising with customers and internal departments to ensure smooth account management • Providing general finance and administrative support as required The Candidate The successful candidate will possess: • Previous Sales Ledger and/or Accounts Receivable experience • Strong attention to detail and high levels of accuracy • Good communication and customer service skills • Experience of credit control would be advantageous • Competent IT skills including Microsoft Excel • A proactive and organised approach to work • Ability to work effectively both independently and as part of a team The Company This is a well-established manufacturing business with a reputation for quality, reliability and innovation. The company offers a friendly and supportive working environment where employees are valued and encouraged to contribute to the continued success of the business. Package • Part-time hours, Monday to Thursday, 8:30am - 4:30pm • Competitive salary dependent upon experience • Friendly and supportive team environment • Stable and growing business • Free parking
Jun 30, 2026
Full time
Sales Ledger / Accounts Receivable Assistant (Part Time) Loughton, Essex Monday to Thursday, 8:30am - 4:30pm Our client is a successful and well-established manufacturing business based in Loughton. Due to continued growth, they are seeking an experienced Sales Ledger / Accounts Receivable Assistant to join their finance team on a part-time basis. This is an excellent opportunity for an organised and detail-oriented individual looking to join a friendly and supportive business with a long-standing reputation within its sector. The Role Reporting to the Finance Manager, your responsibilities will include: • Maintaining the Sales Ledger function • Raising and processing customer invoices accurately and efficiently • Allocating incoming receipts and reconciling customer accounts • Chasing outstanding debt by telephone and email • Resolving invoice and payment queries in a professional manner • Producing aged debtor reports and assisting with credit control activities • Reconciling sales ledger accounts and investigating discrepancies • Assisting with month-end procedures and reporting requirements • Liaising with customers and internal departments to ensure smooth account management • Providing general finance and administrative support as required The Candidate The successful candidate will possess: • Previous Sales Ledger and/or Accounts Receivable experience • Strong attention to detail and high levels of accuracy • Good communication and customer service skills • Experience of credit control would be advantageous • Competent IT skills including Microsoft Excel • A proactive and organised approach to work • Ability to work effectively both independently and as part of a team The Company This is a well-established manufacturing business with a reputation for quality, reliability and innovation. The company offers a friendly and supportive working environment where employees are valued and encouraged to contribute to the continued success of the business. Package • Part-time hours, Monday to Thursday, 8:30am - 4:30pm • Competitive salary dependent upon experience • Friendly and supportive team environment • Stable and growing business • Free parking
Customer Service/Administrator needed for a Warehouse & Trade Counter Chelmsford Temp to Perm Opportunity 40 hours per week Monday - Friday 8:00am - 5:00pm (1-hour unpaid lunch) On-site parking available We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment. About the Role This is a varied, hands-on position combining warehouse duties, customer service, and administration . You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations. Key Responsibilities Providing excellent customer service at the trade counter, via phone, and email Picking, packing, and preparing stock for collection or delivery Taking deliveries, unloading, sorting, and storing goods Maintaining accurate stock levels and supporting stock takes Raising quotations and processing customer orders Sourcing non-stock items from suppliers and other branches Handling returns, warranty items, and faulty products Keeping the warehouse and customer areas clean, organised, and well stocked Completing general administrative tasks and maintaining records Adhering to health & safety procedures (PPE provided) Manual handling and occasional heavy lifting About You Previous experience in a warehouse, trade counter, or similar environment an advantage Strong customer service skills with a professional and friendly manner Confident communicator with a good telephone manner Ability to multitask and work under pressure Good level of education, including Maths & English Comfortable working both independently and as part of a team A proactive, can-do attitude and willingness to learn Forklift experience is desirable but not essential What's in it for you? Temp to perm opportunity with long-term potential Free on-site parking Full training provided Supportive team environment If you're looking for a hands-on, varied role with the opportunity to grow within a stable company, we'd love to hear from you. Apply today to be considered! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 30, 2026
Contractor
Customer Service/Administrator needed for a Warehouse & Trade Counter Chelmsford Temp to Perm Opportunity 40 hours per week Monday - Friday 8:00am - 5:00pm (1-hour unpaid lunch) On-site parking available We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment. About the Role This is a varied, hands-on position combining warehouse duties, customer service, and administration . You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations. Key Responsibilities Providing excellent customer service at the trade counter, via phone, and email Picking, packing, and preparing stock for collection or delivery Taking deliveries, unloading, sorting, and storing goods Maintaining accurate stock levels and supporting stock takes Raising quotations and processing customer orders Sourcing non-stock items from suppliers and other branches Handling returns, warranty items, and faulty products Keeping the warehouse and customer areas clean, organised, and well stocked Completing general administrative tasks and maintaining records Adhering to health & safety procedures (PPE provided) Manual handling and occasional heavy lifting About You Previous experience in a warehouse, trade counter, or similar environment an advantage Strong customer service skills with a professional and friendly manner Confident communicator with a good telephone manner Ability to multitask and work under pressure Good level of education, including Maths & English Comfortable working both independently and as part of a team A proactive, can-do attitude and willingness to learn Forklift experience is desirable but not essential What's in it for you? Temp to perm opportunity with long-term potential Free on-site parking Full training provided Supportive team environment If you're looking for a hands-on, varied role with the opportunity to grow within a stable company, we'd love to hear from you. Apply today to be considered! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Shipping, Purchasing & Finance Administrator (12-Month FTC - Maternity Cover) Wembley £28,000 - £32,000 DOE Immediate Start Available A global business based in Wembley is looking for a Shipping, Purchasing & Finance Administrator to join their team on a 12-month fixed-term contract covering maternity leave. This is a varied role split across shipping, purchasing and finance administration, making it ideal for an organised and detail-oriented administrator with experience handling import/export documentation and coordinating purchasing activities. Key Responsibilities Prepare and process shipping and import/export documentation. Organise domestic and international shipments and track deliveries. Ensure compliance with shipping, VAT and import/export regulations. Create and process purchase orders and maintain supplier records. Monitor inventory levels and support stock accuracy. Liaise with suppliers, freight forwarders and internal departments. Support the Accounts team with invoicing and finance administration. Update and maintain CRM and ERP systems. Produce reports and maintain accurate records across all activities. Candidate Profile Previous experience within shipping, purchasing, logistics or supply chain administration. We are particularly interested in speaking with candidates who have experience preparing and managing shipping, import and export documentation. Experience using CRM and ERP systems is essential. Excellent organisational skills and attention to detail. Strong communication skills with the ability to manage multiple priorities. Available to start immediately or at short notice. What's on Offer? Salary of £28,000 - £32,000 DOE. 12-month maternity cover contract. Immediate start opportunity. Varied role within a successful global business. What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Jun 30, 2026
Contractor
Shipping, Purchasing & Finance Administrator (12-Month FTC - Maternity Cover) Wembley £28,000 - £32,000 DOE Immediate Start Available A global business based in Wembley is looking for a Shipping, Purchasing & Finance Administrator to join their team on a 12-month fixed-term contract covering maternity leave. This is a varied role split across shipping, purchasing and finance administration, making it ideal for an organised and detail-oriented administrator with experience handling import/export documentation and coordinating purchasing activities. Key Responsibilities Prepare and process shipping and import/export documentation. Organise domestic and international shipments and track deliveries. Ensure compliance with shipping, VAT and import/export regulations. Create and process purchase orders and maintain supplier records. Monitor inventory levels and support stock accuracy. Liaise with suppliers, freight forwarders and internal departments. Support the Accounts team with invoicing and finance administration. Update and maintain CRM and ERP systems. Produce reports and maintain accurate records across all activities. Candidate Profile Previous experience within shipping, purchasing, logistics or supply chain administration. We are particularly interested in speaking with candidates who have experience preparing and managing shipping, import and export documentation. Experience using CRM and ERP systems is essential. Excellent organisational skills and attention to detail. Strong communication skills with the ability to manage multiple priorities. Available to start immediately or at short notice. What's on Offer? Salary of £28,000 - £32,000 DOE. 12-month maternity cover contract. Immediate start opportunity. Varied role within a successful global business. What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice.
Accounts and Purchasing Assistant We are currently recruiting for a permanent Accounts and Purchasing Assistant on behalf of a well-established and growing manufacturing business. This is a fantastic opportunity to join a newly created role that offers variety, development, and the chance to become a key part of a close-knit and supportive team. This position will suit someone who is organised, adaptable, and keen to develop their skills across both finance and purchasing functions within a dynamic working environment. The Role Working closely with the wider team, you will be responsible for a range of accounting and administrative duties, including: Purchase and sales ledger processing Invoice processing and reconciliation Month-end procedures and supporting reporting activities General finance and administrative support duties Supporting purchasing and planning activities as the role develops (full training provided) This is a varied position with the opportunity to grow and expand your responsibilities over time. About You Our client is looking for someone who is: A strong team player with a positive, proactive attitude Confident working independently when required Willing to learn and develop new skills Highly organised with good attention to detail Comfortable working in a fast-paced and evolving environment Desirable Experience: Previous experience in a similar Accounts Assistant or Finance Administrator role Experience using SAP Business One (SAP B1) or Sage Strong working knowledge of Microsoft Excel Exposure to purchasing or administrative functions (beneficial but not essential) The Details Full-time role: 37.5 hours per week (Monday to Friday, 9am 5pm) Permanent position Salary: circa £29,(Apply online only) £31,(Apply online only) Location: Long Stratton As this is a newly created role within the organisation, it is important that the successful candidate is a strong cultural fit and enjoys working as part of a collaborative and supportive team. This is an excellent opportunity to join a business where you can make a real impact and grow with the role. About Contract Personnel: Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!
Jun 30, 2026
Full time
Accounts and Purchasing Assistant We are currently recruiting for a permanent Accounts and Purchasing Assistant on behalf of a well-established and growing manufacturing business. This is a fantastic opportunity to join a newly created role that offers variety, development, and the chance to become a key part of a close-knit and supportive team. This position will suit someone who is organised, adaptable, and keen to develop their skills across both finance and purchasing functions within a dynamic working environment. The Role Working closely with the wider team, you will be responsible for a range of accounting and administrative duties, including: Purchase and sales ledger processing Invoice processing and reconciliation Month-end procedures and supporting reporting activities General finance and administrative support duties Supporting purchasing and planning activities as the role develops (full training provided) This is a varied position with the opportunity to grow and expand your responsibilities over time. About You Our client is looking for someone who is: A strong team player with a positive, proactive attitude Confident working independently when required Willing to learn and develop new skills Highly organised with good attention to detail Comfortable working in a fast-paced and evolving environment Desirable Experience: Previous experience in a similar Accounts Assistant or Finance Administrator role Experience using SAP Business One (SAP B1) or Sage Strong working knowledge of Microsoft Excel Exposure to purchasing or administrative functions (beneficial but not essential) The Details Full-time role: 37.5 hours per week (Monday to Friday, 9am 5pm) Permanent position Salary: circa £29,(Apply online only) £31,(Apply online only) Location: Long Stratton As this is a newly created role within the organisation, it is important that the successful candidate is a strong cultural fit and enjoys working as part of a collaborative and supportive team. This is an excellent opportunity to join a business where you can make a real impact and grow with the role. About Contract Personnel: Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!
Are you highly organised with excellent attention to detail and looking to build or develop your career within procurement? We are recruiting for a Procurement Support professional to join a busy and fast paced team. This is a fantastic opportunity to play a key role in supporting procurement activities, ensuring materials are ordered, tracked and delivered efficiently to meet business requirements. Key Responsibilities: Raising, maintaining and tracking purchase orders Confirming orders with suppliers and monitoring delivery schedules Calculating material requirements from MRP data and production plans Liaising with suppliers and internal teams to ensure continuity of supply Monitoring stock levels and proactively identifying potential shortages Expediting orders where required and resolving supplier issues Challenging invoice discrepancies and maintaining accurate records Supporting inventory management and reducing obsolete stock risks Providing general administrative support to the wider team What We're Looking For: Previous experience within procurement, purchasing, supply chain or a similar administrative role Strong understanding of MRP systems Advanced Microsoft Excel skills Excellent organisational and communication skills Strong numerical and analytical abilities Ability to manage multiple tasks and prioritise workloads effectively A proactive approach with strong attention to detail SAP experience would be advantageous To apply for this role, click Apply Now or contact Katie Kendall at our Northallerton office for further information.
Jun 30, 2026
Full time
Are you highly organised with excellent attention to detail and looking to build or develop your career within procurement? We are recruiting for a Procurement Support professional to join a busy and fast paced team. This is a fantastic opportunity to play a key role in supporting procurement activities, ensuring materials are ordered, tracked and delivered efficiently to meet business requirements. Key Responsibilities: Raising, maintaining and tracking purchase orders Confirming orders with suppliers and monitoring delivery schedules Calculating material requirements from MRP data and production plans Liaising with suppliers and internal teams to ensure continuity of supply Monitoring stock levels and proactively identifying potential shortages Expediting orders where required and resolving supplier issues Challenging invoice discrepancies and maintaining accurate records Supporting inventory management and reducing obsolete stock risks Providing general administrative support to the wider team What We're Looking For: Previous experience within procurement, purchasing, supply chain or a similar administrative role Strong understanding of MRP systems Advanced Microsoft Excel skills Excellent organisational and communication skills Strong numerical and analytical abilities Ability to manage multiple tasks and prioritise workloads effectively A proactive approach with strong attention to detail SAP experience would be advantageous To apply for this role, click Apply Now or contact Katie Kendall at our Northallerton office for further information.
A 1st class position support has just been created within a successful and extremely friendly Wealth and Asset Manager based in Hertfordshire. This would suit an individual with at least 12 month Investment or IFA Administration experience. Working largely from the offices ( with some flexibility for hybrid working) the role encompasses a full range of technical support administration and suitability report writing. Duties Include: Administration of a full range of Private client Pension and Investment products. Coordinating with external professionals, such as solicitors and accountants, to provide a holistic service to clients. Assisting in the training of new staff, sharing knowledge and best practices in support. Conducting comprehensive research on financial products to support planners in making informed recommendations. Implementing risk analysis techniques to assess and mitigate potential threats to clients' financial objectives. Streamlining processes for gathering client financial information, significantly improving efficiency and accuracy. Daily use of Provider Platforms and back office systems. The role offers a very competitive salary and range of benefits and is available immediately.
Jun 30, 2026
Full time
A 1st class position support has just been created within a successful and extremely friendly Wealth and Asset Manager based in Hertfordshire. This would suit an individual with at least 12 month Investment or IFA Administration experience. Working largely from the offices ( with some flexibility for hybrid working) the role encompasses a full range of technical support administration and suitability report writing. Duties Include: Administration of a full range of Private client Pension and Investment products. Coordinating with external professionals, such as solicitors and accountants, to provide a holistic service to clients. Assisting in the training of new staff, sharing knowledge and best practices in support. Conducting comprehensive research on financial products to support planners in making informed recommendations. Implementing risk analysis techniques to assess and mitigate potential threats to clients' financial objectives. Streamlining processes for gathering client financial information, significantly improving efficiency and accuracy. Daily use of Provider Platforms and back office systems. The role offers a very competitive salary and range of benefits and is available immediately.
A very well respected IFA Wealth Manager based in smart, professional offices in the Manningtree area are keen to appoint an experienced Senior IFA Support Administrator on a full time basis to assume greater responsibility as an Office manager. The duties will involve Office Management Partially looking after the team and partially the smooth running of the offices. Technical Support: Prepare and compile financial planning reports, including templated suitability reports and technical research. Client Support: Assist two advisers with client queries and provide administrative support to ensure a seamless client journey. Compliance: Ensure all documentation and processes adhere to FCA regulations and internal compliance standards. Data Management: Update and maintain client records on an " in house" and other relevant systems. The role is available immediately. For full details, please apply in confidence.
Jun 30, 2026
Full time
A very well respected IFA Wealth Manager based in smart, professional offices in the Manningtree area are keen to appoint an experienced Senior IFA Support Administrator on a full time basis to assume greater responsibility as an Office manager. The duties will involve Office Management Partially looking after the team and partially the smooth running of the offices. Technical Support: Prepare and compile financial planning reports, including templated suitability reports and technical research. Client Support: Assist two advisers with client queries and provide administrative support to ensure a seamless client journey. Compliance: Ensure all documentation and processes adhere to FCA regulations and internal compliance standards. Data Management: Update and maintain client records on an " in house" and other relevant systems. The role is available immediately. For full details, please apply in confidence.
Customer Service Administrator (Call Centre) vacancy! Annual Salary : £27,010 Location : Finchley Central, N3 Job Type : Permanent, Full-time Join our team as a Customer Service Administrator in a dynamic call centre environment. This role is perfect for someone who thrives in a fast-paced setting and is committed to delivering exceptional customer service. You will be handling a high volume of inbound calls, managing email correspondence, and processing data efficiently. Day-to-day of the role: Handle a high volume of inbound calls from homeowners, solicitors, and third parties. Identify caller needs, resolve queries, and manage expectations effectively. Coordinate with internal departments and direct calls as needed. Maintain accurate records and update the database consistently. Review information from systems, leases, and HM Land Registry. Escalate priority issues where required. Manage correspondence in line with company policies. Support team members and contribute to team objectives. Identify trends and suggest process improvements. Required Skills & Qualifications: GCSEs (or equivalent) in English and Maths (Grade C or above). Strong IT skills, including database use and data entry. Excellent communication and customer service skills. High attention to detail and strong organisational ability. Ability to multitask in a fast-paced environment. Strong understanding of data protection and accuracy. Benefits: Competitive salary with potential increase. Hybrid working option available after probation. Structured working hours with rotating shifts. Professional development and training opportunities. Apply now!
Jun 30, 2026
Full time
Customer Service Administrator (Call Centre) vacancy! Annual Salary : £27,010 Location : Finchley Central, N3 Job Type : Permanent, Full-time Join our team as a Customer Service Administrator in a dynamic call centre environment. This role is perfect for someone who thrives in a fast-paced setting and is committed to delivering exceptional customer service. You will be handling a high volume of inbound calls, managing email correspondence, and processing data efficiently. Day-to-day of the role: Handle a high volume of inbound calls from homeowners, solicitors, and third parties. Identify caller needs, resolve queries, and manage expectations effectively. Coordinate with internal departments and direct calls as needed. Maintain accurate records and update the database consistently. Review information from systems, leases, and HM Land Registry. Escalate priority issues where required. Manage correspondence in line with company policies. Support team members and contribute to team objectives. Identify trends and suggest process improvements. Required Skills & Qualifications: GCSEs (or equivalent) in English and Maths (Grade C or above). Strong IT skills, including database use and data entry. Excellent communication and customer service skills. High attention to detail and strong organisational ability. Ability to multitask in a fast-paced environment. Strong understanding of data protection and accuracy. Benefits: Competitive salary with potential increase. Hybrid working option available after probation. Structured working hours with rotating shifts. Professional development and training opportunities. Apply now!
Our client, a leading business in the Financial Services industry is seeking a Mortgage Administrator to join them on a full-time, permanent basis. Due to an exciting period our client is looking for a Mortgage Administrator to join their team, working closely with the team and Director to ensure a high-level of administrative support is maintained in line with the mortgage process, maintaining a high-level of accuracy and attention to detail at all times in line with regulations. The ideal candidate will have some form of Mortgage / Finance-related administration experience, and be a diligent, proactive candidate with excellent customer service experience. Key Responsibilities: Support the team of Advisors and Director with mortgage-related research for clients, administration, suitability reports and client communication Act as the first point of contact for any client or third-party questions Maintain a high-level of industry and regulatory knowledge Handle all compliance documentation Ensure all data and information is maintained accurately on the inhouse system Support with a combination of residential, commercial and BTL mortgages, through to completion Key Experience: Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential Strong administrative experience, able to work both independently and as part of a team Excellent communicator, confident working with colleagues, clients and third parties of all levels Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times Excellent written and verbal communication Great attitude to work, keen to learn and progress This is an excellent opportunity for a Mortgage Administrator to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high-level of support whilst dealing with clients and third parties. CVs are being reviewed, so please apply now for immediate consideration.
Jun 30, 2026
Full time
Our client, a leading business in the Financial Services industry is seeking a Mortgage Administrator to join them on a full-time, permanent basis. Due to an exciting period our client is looking for a Mortgage Administrator to join their team, working closely with the team and Director to ensure a high-level of administrative support is maintained in line with the mortgage process, maintaining a high-level of accuracy and attention to detail at all times in line with regulations. The ideal candidate will have some form of Mortgage / Finance-related administration experience, and be a diligent, proactive candidate with excellent customer service experience. Key Responsibilities: Support the team of Advisors and Director with mortgage-related research for clients, administration, suitability reports and client communication Act as the first point of contact for any client or third-party questions Maintain a high-level of industry and regulatory knowledge Handle all compliance documentation Ensure all data and information is maintained accurately on the inhouse system Support with a combination of residential, commercial and BTL mortgages, through to completion Key Experience: Previous experience in the Financial Services / Mortgage sector is advantageous, although not essential Strong administrative experience, able to work both independently and as part of a team Excellent communicator, confident working with colleagues, clients and third parties of all levels Able to work in a regulated environment, maintaining the highest standards of accuracy and attention to detail at all times Excellent written and verbal communication Great attitude to work, keen to learn and progress This is an excellent opportunity for a Mortgage Administrator to join a thriving business who are leaders in their field, experiencing an exciting period of change. You will be working closely with the Director, providing a high-level of support whilst dealing with clients and third parties. CVs are being reviewed, so please apply now for immediate consideration.
Job Title: Customer Service Administrator Location: Holmes Chapel Salary: £28,000 per annum Hours: Monday to Friday, 9:00am - 5:00pm (No evenings or weekends) About the Role We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service. Key Responsibilities Handling inbound customer calls in a professional and efficient manner Booking engineers and scheduling appointments Coordinating diaries to ensure smooth daily operations Ordering parts and necessary items for jobs Supporting general office administration duties Maintaining accurate records and updating internal systems What We're Looking For Strong communication and customer service skills Excellent organisational and time management abilities Confident using office systems and handling multiple tasks A proactive and positive attitude Previous experience in a similar role is desirable but not essential What We Offer Competitive salary of £28,000 Monday to Friday working hours - no evenings or weekends Supportive and friendly team environment Stable, full-time position If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we'd love to hear from you.
Jun 30, 2026
Full time
Job Title: Customer Service Administrator Location: Holmes Chapel Salary: £28,000 per annum Hours: Monday to Friday, 9:00am - 5:00pm (No evenings or weekends) About the Role We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service. Key Responsibilities Handling inbound customer calls in a professional and efficient manner Booking engineers and scheduling appointments Coordinating diaries to ensure smooth daily operations Ordering parts and necessary items for jobs Supporting general office administration duties Maintaining accurate records and updating internal systems What We're Looking For Strong communication and customer service skills Excellent organisational and time management abilities Confident using office systems and handling multiple tasks A proactive and positive attitude Previous experience in a similar role is desirable but not essential What We Offer Competitive salary of £28,000 Monday to Friday working hours - no evenings or weekends Supportive and friendly team environment Stable, full-time position If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we'd love to hear from you.
Financial Planning Administrator Manchester / Hybrid (3 days WFH) NJR Recruitment are pleased to be yet again working in Partnership with an impressive firm of Independent & Chartered Financial Planners based in the Heart of Manchester City Centre. Founded in 2016, Our client typically advises high net worth individuals or families, or high-income professionals across all sectors. They also work with business owners and entrepreneurs in all industries, from start-ups and established SMEs (small to medium enterprises) through to exit planning on sale. A Senior Administrator is now required to form part of their professional and friendly team in which the successful candidate will be fully responsible for a demanding and varied role. Duties will consist of: " Complete all compliance administration associated with new business. " Ensure new business submitted to the insurance company is fully completed and compliant. " Ensure that all new business is input to iO accurately, including fee/commission expectation. " Monitor new business progress and chase outstanding documentation. " Accurately check and issue policy documents. " Produce quotations as requested using Assure web or other databases as required and requesting illustrations from providers. " Complete all general correspondence as required ensuring that the Adviser and clients are provided with an effective and efficient service. " Produce client summaries/valuations as requested for new and existing clients within specified deadlines. " Advise product providers of changes of agency (LOA's) " Deal with clients in relation to queries on their policies/investments and ensuring that any necessary changes are completed by the product provider. " Maintain up to date records for new business submissions and pipeline. " Liaise effectively with clients, product providers and Directors. " Provide any general information as requested by clients, Directors or the management team. " Answer the telephone in a polite and professional manner. " Assist other Administrators/Advisers as required/requested. " General typing of correspondence. " Co-ordination of Adviser's diary, such as making appointments. " Attend relevant internal or external training. " Attend provider training sessions in relevant subjects. " Undertaking any other reasonable duties, as requested. Skills and Experience " Previous experience in an IFA environment " Interpersonal skills - able to work as part of a team and communicate professionally with clients " Proactive - willing to continue to develop, be enthusiastic " Highly organised, methodical, disciplined and meticulous " Ability to prioritise " Computer literate - Outlook, Word, Excel " Excellent keyboard skills " Knowledge of Intelliflo (iO), provider websites (particularly Cofunds/AJ Bell) would be preferable Candidates applying for the role should offer some form of experience working in the financial services sector from IFA firms or Product Providers. If you are interested in this role, then apply directly or for further information speak to one of our specialist consultants quoting reference NJR16773
Jun 30, 2026
Full time
Financial Planning Administrator Manchester / Hybrid (3 days WFH) NJR Recruitment are pleased to be yet again working in Partnership with an impressive firm of Independent & Chartered Financial Planners based in the Heart of Manchester City Centre. Founded in 2016, Our client typically advises high net worth individuals or families, or high-income professionals across all sectors. They also work with business owners and entrepreneurs in all industries, from start-ups and established SMEs (small to medium enterprises) through to exit planning on sale. A Senior Administrator is now required to form part of their professional and friendly team in which the successful candidate will be fully responsible for a demanding and varied role. Duties will consist of: " Complete all compliance administration associated with new business. " Ensure new business submitted to the insurance company is fully completed and compliant. " Ensure that all new business is input to iO accurately, including fee/commission expectation. " Monitor new business progress and chase outstanding documentation. " Accurately check and issue policy documents. " Produce quotations as requested using Assure web or other databases as required and requesting illustrations from providers. " Complete all general correspondence as required ensuring that the Adviser and clients are provided with an effective and efficient service. " Produce client summaries/valuations as requested for new and existing clients within specified deadlines. " Advise product providers of changes of agency (LOA's) " Deal with clients in relation to queries on their policies/investments and ensuring that any necessary changes are completed by the product provider. " Maintain up to date records for new business submissions and pipeline. " Liaise effectively with clients, product providers and Directors. " Provide any general information as requested by clients, Directors or the management team. " Answer the telephone in a polite and professional manner. " Assist other Administrators/Advisers as required/requested. " General typing of correspondence. " Co-ordination of Adviser's diary, such as making appointments. " Attend relevant internal or external training. " Attend provider training sessions in relevant subjects. " Undertaking any other reasonable duties, as requested. Skills and Experience " Previous experience in an IFA environment " Interpersonal skills - able to work as part of a team and communicate professionally with clients " Proactive - willing to continue to develop, be enthusiastic " Highly organised, methodical, disciplined and meticulous " Ability to prioritise " Computer literate - Outlook, Word, Excel " Excellent keyboard skills " Knowledge of Intelliflo (iO), provider websites (particularly Cofunds/AJ Bell) would be preferable Candidates applying for the role should offer some form of experience working in the financial services sector from IFA firms or Product Providers. If you are interested in this role, then apply directly or for further information speak to one of our specialist consultants quoting reference NJR16773
Income Reconciliation Administrator 6 Month FTC Remote Competitive Salary This opportunity would suit an experienced Financial Services Administrator, Income Administrator or Reconciliation Administrator who has worked within an IFA, wealth management or financial services environment. If you enjoy working with detail, keeping records accurate, resolving queries and supporting the smooth running of a financial planning business, this could be a very good opportunity. This is a 6 month fixed term contract where you will support the income reconciliation function within a growing financial planning business. You will be involved in recording payments, allocating provider commissions, dealing with fee and commission queries, reviewing aged debt reports and supporting month end processes. You will be working closely with the Operations Support Manager and wider administration team, helping ensure fees, commissions and income records are accurate, up to date and properly maintained. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration, operations and accurate records are seen as key parts of delivering excellent outcomes for both clients and advisers. The Role Working as an Income Reconciliation Administrator, you will support the finance and operations function with fees, commissions and income reconciliation administration. This is a detailed and hands on role. Responsibilities will include accurately recording payments received into company bank accounts, allocating commissions received from providers against outstanding invoices, supporting fee and commission related queries, reviewing aged debt reports and helping resolve issues that may prevent payment. You will also ensure relevant documentation, including provider commission statements and bank account records, is saved correctly to internal systems. The role will involve supporting month end close off, helping produce management information and maintaining accurate records within the back office system. Previous experience within an IFA, wealth management or financial services environment will be important. Experience in income administration, fee and commission reconciliation or a similar operational role would be particularly useful. Good knowledge of financial services products and processes would be beneficial, along with strong Excel, Microsoft Office and administration skills. Experience using Curo would be an advantage, although training can be provided where needed. You will need to be organised, accurate and able to manage deadlines. This role would suit someone who enjoys working methodically, solving problems and making sure detail is right. The Benefits Competitive salary depending on experience Remote working 6 month fixed term contract Opportunity to join a growing national advice business Strong potential to move into other roles across the business Supportive team environment Training on internal systems where required Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.
Jun 30, 2026
Full time
Income Reconciliation Administrator 6 Month FTC Remote Competitive Salary This opportunity would suit an experienced Financial Services Administrator, Income Administrator or Reconciliation Administrator who has worked within an IFA, wealth management or financial services environment. If you enjoy working with detail, keeping records accurate, resolving queries and supporting the smooth running of a financial planning business, this could be a very good opportunity. This is a 6 month fixed term contract where you will support the income reconciliation function within a growing financial planning business. You will be involved in recording payments, allocating provider commissions, dealing with fee and commission queries, reviewing aged debt reports and supporting month end processes. You will be working closely with the Operations Support Manager and wider administration team, helping ensure fees, commissions and income records are accurate, up to date and properly maintained. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration, operations and accurate records are seen as key parts of delivering excellent outcomes for both clients and advisers. The Role Working as an Income Reconciliation Administrator, you will support the finance and operations function with fees, commissions and income reconciliation administration. This is a detailed and hands on role. Responsibilities will include accurately recording payments received into company bank accounts, allocating commissions received from providers against outstanding invoices, supporting fee and commission related queries, reviewing aged debt reports and helping resolve issues that may prevent payment. You will also ensure relevant documentation, including provider commission statements and bank account records, is saved correctly to internal systems. The role will involve supporting month end close off, helping produce management information and maintaining accurate records within the back office system. Previous experience within an IFA, wealth management or financial services environment will be important. Experience in income administration, fee and commission reconciliation or a similar operational role would be particularly useful. Good knowledge of financial services products and processes would be beneficial, along with strong Excel, Microsoft Office and administration skills. Experience using Curo would be an advantage, although training can be provided where needed. You will need to be organised, accurate and able to manage deadlines. This role would suit someone who enjoys working methodically, solving problems and making sure detail is right. The Benefits Competitive salary depending on experience Remote working 6 month fixed term contract Opportunity to join a growing national advice business Strong potential to move into other roles across the business Supportive team environment Training on internal systems where required Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.
Full Time, Up to £32,000 Taunton Hybrid working (3 days in office) This opportunity would suit an experienced Financial Services Administrator or Client Administrator who enjoys being a key part of the advice process and wants to work in a modern, growing financial planning business. If you enjoy keeping things organised, supporting advisers and paraplanners, liaising with providers and making sure clients receive an excellent service, this could be a very good opportunity. This is a varied role where you will play an important part in supporting the delivery of the advice service. You will be involved in new business processing, keeping client records up to date, handling letters of authority, working with providers and third parties, and helping ensure Financial Planners have everything they need to support clients effectively. The role also involves maintaining accurate records, supporting pipeline progression, assisting with meeting preparation and helping deliver a high standard of service across the business. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration is seen as a key part of delivering excellent outcomes for both clients and advisers. The Role Working as a Client Administrator, you will support Financial Planners, Personal Assistants and Paraplanners with the administration involved in delivering the advice service. This is a broad and hands on role. Responsibilities will include taking ownership of the new business application process, processing new business within agreed service levels, working with providers and other third parties, handling letters of authority and transfer authorities, issuing documentation, maintaining accurate records on internal systems, assisting with pipeline updates and helping ensure planners are fully prepared for client meetings. You will also deal with telephone queries, support the management of incoming and outgoing post when required, help resolve outstanding issues, and look for ways to improve processes and client outcomes. Previous experience within financial services and in a client focused administration role will be important, along with strong organisational skills, good communication and the ability to manage multiple tasks effectively. Experience with industry systems or back office systems would be helpful, although training can be provided where needed. The Benefits Competitive salary depending on experience Hybrid working with 3 days in the office Private Medical Insurance Medicash Health Cash Plan Pension plan with 5% employer contribution and minimum 3% employee contribution Group Income Protection at 75% of base salary Group Life Assurance at 4x base salary 28 days holiday, rising to 30 days after 2 years of service Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.
Jun 30, 2026
Full time
Full Time, Up to £32,000 Taunton Hybrid working (3 days in office) This opportunity would suit an experienced Financial Services Administrator or Client Administrator who enjoys being a key part of the advice process and wants to work in a modern, growing financial planning business. If you enjoy keeping things organised, supporting advisers and paraplanners, liaising with providers and making sure clients receive an excellent service, this could be a very good opportunity. This is a varied role where you will play an important part in supporting the delivery of the advice service. You will be involved in new business processing, keeping client records up to date, handling letters of authority, working with providers and third parties, and helping ensure Financial Planners have everything they need to support clients effectively. The role also involves maintaining accurate records, supporting pipeline progression, assisting with meeting preparation and helping deliver a high standard of service across the business. The Business This is a growing and ambitious financial planning and wealth management business with a strong focus on delivering high quality advice and an exceptional client experience. The firm is investing heavily in technology, operational efficiency and the long term development of its people. It is building a modern advice business designed to make financial planning more accessible, efficient and valuable for clients, while also creating a supportive and progressive environment for staff. This is an opportunity to join a business that is continuing to evolve, where administration is seen as a key part of delivering excellent outcomes for both clients and advisers. The Role Working as a Client Administrator, you will support Financial Planners, Personal Assistants and Paraplanners with the administration involved in delivering the advice service. This is a broad and hands on role. Responsibilities will include taking ownership of the new business application process, processing new business within agreed service levels, working with providers and other third parties, handling letters of authority and transfer authorities, issuing documentation, maintaining accurate records on internal systems, assisting with pipeline updates and helping ensure planners are fully prepared for client meetings. You will also deal with telephone queries, support the management of incoming and outgoing post when required, help resolve outstanding issues, and look for ways to improve processes and client outcomes. Previous experience within financial services and in a client focused administration role will be important, along with strong organisational skills, good communication and the ability to manage multiple tasks effectively. Experience with industry systems or back office systems would be helpful, although training can be provided where needed. The Benefits Competitive salary depending on experience Hybrid working with 3 days in the office Private Medical Insurance Medicash Health Cash Plan Pension plan with 5% employer contribution and minimum 3% employee contribution Group Income Protection at 75% of base salary Group Life Assurance at 4x base salary 28 days holiday, rising to 30 days after 2 years of service Applying To find out more about this opportunity, simply apply here. One of our team will be in touch to talk you through the role in more detail and, if it feels like the right fit, we will support you through the interview process.
Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.
Jun 30, 2026
Contractor
Working for a well-established international business, we are looking for a Customer Service Advisor to join the team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is expected to last 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to ensure excellent customer service is maintained The Ideal Candidate The successful candidate will have previous customer service and complaint handling experience and be comfortable managing sometimes challenging conversations in a professional and empathetic manner. You should also have: Excellent written and verbal communication skills A professional and confident telephone manner Strong organisation and time management skills The ability to prioritise workload effectively A proactive approach and confidence using your own initiative Good attention to detail and accuracy Strong IT skills including Microsoft Office The ability to work well both independently and within a team Further Information Fixed-term maternity cover contract (12 months) Free parking Modern working environment Excellent company benefits Due to the volume of applications received, we may not be able to respond to every applicant individually. If you have not heard from us within 4 working days, please assume your application has not been successful on this occasion.
TRANSPORT CUSTOMER SERVICE/ADMINISTRATOR - IMMEDIATE START Temp to Perm opportunity £27000 to £28,500 per year Immediate Start Monday to Friday 9am - 5.30pm We have an opening for a TRANSPORT ADMINISTRATION based in Swadlincote (DE12) working for a large Transport & Logistics organisation. The role of TRANSPORT ADMINISTRATION will be working Monday to Friday 09.00am - 5.30pm, paying a salary of £27,000 to £28,500 and requires a candidate who is hard working, dedicated and loyal and looking to build a career in the Logistics industry, liaising with customers and other offices/depots across the UK, The duties of the role will be; Data Entry Updating systems Responding to customer enquiries Creating transport files Answering Transport and Logistic enquiries Allocating freight on the system and files Checking the location of freight within the warehouse General office administration Full on the job training will be offered to the successful candidate. The role requires a candidate who can work with a high level of attention to details, who is confident, outgoing and personable who is able to work well as part of a busy, fast paced team and who can communicate across all levels. Good general IT skills and an ability to be organised and work in an ever-changing environment is essential Previous experience of working in a Transport / Traffic office would be an advantage though not essential. Excellent Customer Service skills and use of the English language is essential for the role.
Jun 30, 2026
Full time
TRANSPORT CUSTOMER SERVICE/ADMINISTRATOR - IMMEDIATE START Temp to Perm opportunity £27000 to £28,500 per year Immediate Start Monday to Friday 9am - 5.30pm We have an opening for a TRANSPORT ADMINISTRATION based in Swadlincote (DE12) working for a large Transport & Logistics organisation. The role of TRANSPORT ADMINISTRATION will be working Monday to Friday 09.00am - 5.30pm, paying a salary of £27,000 to £28,500 and requires a candidate who is hard working, dedicated and loyal and looking to build a career in the Logistics industry, liaising with customers and other offices/depots across the UK, The duties of the role will be; Data Entry Updating systems Responding to customer enquiries Creating transport files Answering Transport and Logistic enquiries Allocating freight on the system and files Checking the location of freight within the warehouse General office administration Full on the job training will be offered to the successful candidate. The role requires a candidate who can work with a high level of attention to details, who is confident, outgoing and personable who is able to work well as part of a busy, fast paced team and who can communicate across all levels. Good general IT skills and an ability to be organised and work in an ever-changing environment is essential Previous experience of working in a Transport / Traffic office would be an advantage though not essential. Excellent Customer Service skills and use of the English language is essential for the role.
We currently have an exclusive role for an experienced Senior Pension Administrator to join an In House pension team to predominantly work on the Company's closed Defined Benefit (DB) scheme, with the opportunity to also get involved on the DC scheme including engagement with current employees as part of their general retirement planning journey. This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. This role would suit someone who enjoys a mix of operational delivery, technical problem-solving, and contributing to broader scheme projects. Main duties To play a key role in delivering accurate, timely, and compliant pension administration services to DB members. Handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end to end scheme events such as pensions increase. Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) Processing the monthly pensioner payroll, including associated reconciliations and payments Managing the annual pension increase exercise end-to-end Assisting with other annual and triennial projects What We're Looking For: Significant experience in Defined Benefit pension administration and an understanding of Defined Contribution Schemes. Strong technical knowledge of DB schemes, including benefit calculations and annual exercises. Pensioner payroll experience ideal although full training can be provided to successful candidate. Proven ability to handle complex cases and provide quality assurance / peer review on colleagues' work. Excellent attention to detail and a proactive approach to meeting SLAs and deadlines. What's in it for you? This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. There are opportunities to take an active role within various committees and employee engagement sessions as well as to develop skills in relation to governance and risk management. You will also be offered a Competitive salary Holiday entitlement and Generous Pension Scheme Please quote 52427 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Jun 30, 2026
Full time
We currently have an exclusive role for an experienced Senior Pension Administrator to join an In House pension team to predominantly work on the Company's closed Defined Benefit (DB) scheme, with the opportunity to also get involved on the DC scheme including engagement with current employees as part of their general retirement planning journey. This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. This role would suit someone who enjoys a mix of operational delivery, technical problem-solving, and contributing to broader scheme projects. Main duties To play a key role in delivering accurate, timely, and compliant pension administration services to DB members. Handle a varied workload that combines day-to-day operations with more complex technical work, pensioner payroll, project support and end to end scheme events such as pensions increase. Quality checking of casework completed by the team to ensure it meets high standards and is delivered in line with agreed Service Level Agreements (SLAs) Processing the monthly pensioner payroll, including associated reconciliations and payments Managing the annual pension increase exercise end-to-end Assisting with other annual and triennial projects What We're Looking For: Significant experience in Defined Benefit pension administration and an understanding of Defined Contribution Schemes. Strong technical knowledge of DB schemes, including benefit calculations and annual exercises. Pensioner payroll experience ideal although full training can be provided to successful candidate. Proven ability to handle complex cases and provide quality assurance / peer review on colleagues' work. Excellent attention to detail and a proactive approach to meeting SLAs and deadlines. What's in it for you? This is a great opportunity for a technically strong administrator looking to take on quality checking and key annual project responsibilities, as well as involvement in the wider workings of an in-house pension scheme. There are opportunities to take an active role within various committees and employee engagement sessions as well as to develop skills in relation to governance and risk management. You will also be offered a Competitive salary Holiday entitlement and Generous Pension Scheme Please quote 52427 when calling Sarah at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Idex Consulting are seeking an experienced Senior Pensions Administrator to join a growing pensions team, taking responsibility for the day-to-day administration of Defined Benefit (DB) pension schemes while supporting and mentoring junior colleagues. Key Responsibilities Manage the day-to-day administration of DB schemes. Perform and review complex benefit calculations. Act as a key contact for members, trustees, and advisers. Review and check the work of junior team members. Support scheme projects, including GMP reconciliations and wind-ups. Ensure service standards and deadlines are consistently met. Essential Experience Proven DB pensions administration experience. Strong knowledge of UK pensions legislation and scheme rules. Experience handling complex calculations and cases. Desirable Experience attending trustee or client meetings. Mentoring or coaching experience. Involvement in business development or client pitches. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Jun 30, 2026
Full time
Idex Consulting are seeking an experienced Senior Pensions Administrator to join a growing pensions team, taking responsibility for the day-to-day administration of Defined Benefit (DB) pension schemes while supporting and mentoring junior colleagues. Key Responsibilities Manage the day-to-day administration of DB schemes. Perform and review complex benefit calculations. Act as a key contact for members, trustees, and advisers. Review and check the work of junior team members. Support scheme projects, including GMP reconciliations and wind-ups. Ensure service standards and deadlines are consistently met. Essential Experience Proven DB pensions administration experience. Strong knowledge of UK pensions legislation and scheme rules. Experience handling complex calculations and cases. Desirable Experience attending trustee or client meetings. Mentoring or coaching experience. Involvement in business development or client pitches. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill, Leeds or Welwyn working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. (OGB2)
Jun 30, 2026
Full time
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill, Leeds or Welwyn working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. (OGB2)
