Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. The beginning of the Equity Release journey starts in our Customer Engagement team, where customers have the opportunity to discuss products available to them and to book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone. Our CET Agents offer a complete service to new and existing customers, taking inbound calls to ensure our proposition is promoted effectively. The team is proactive, making outbound calls in response to customer enquiries, qualifying referrals and booking appointments for Advisers as well as responding to enquiries from customers. Role and Responsibilities: Positive engagement with customers through inbound and outbound calls. Establish customer need and qualify opportunities Discuss services available and progress into appointments with Advisers. Remaining compliant and ensuring call quality metrics are achieved Desired Skills: Excellent direct customer engagement via telephone. Financial services or similar regulated working environment Experience and ability to handle complex queries A track record of exceeding targets, achieving and above average performance would be an advantage Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops Work the following hours; 9am - 5:30pm (Monday to Friday) with one late shift per week 11:30am - 8pm. One day per week work from home.
Jul 01, 2026
Full time
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company. The beginning of the Equity Release journey starts in our Customer Engagement team, where customers have the opportunity to discuss products available to them and to book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone. Our CET Agents offer a complete service to new and existing customers, taking inbound calls to ensure our proposition is promoted effectively. The team is proactive, making outbound calls in response to customer enquiries, qualifying referrals and booking appointments for Advisers as well as responding to enquiries from customers. Role and Responsibilities: Positive engagement with customers through inbound and outbound calls. Establish customer need and qualify opportunities Discuss services available and progress into appointments with Advisers. Remaining compliant and ensuring call quality metrics are achieved Desired Skills: Excellent direct customer engagement via telephone. Financial services or similar regulated working environment Experience and ability to handle complex queries A track record of exceeding targets, achieving and above average performance would be an advantage Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops Work the following hours; 9am - 5:30pm (Monday to Friday) with one late shift per week 11:30am - 8pm. One day per week work from home.
Excellent opportunity for a Legal Assistant with Conveyancing experience to learn and develop their experience in a permanent role in a fantastic location. THE ROLE: To handle estate agent and IFA calls To deal with general updates by phone or email To set matters up for completion and then attend to exchanges and completions To handle the day-to-day running of sale files, remortgages and transfers/assents in the team, with supervision where required (subject to experience and training) To assist the fee earner on the purchase files, as and when required To take payments from clients when required by phone To deal with incoming and outgoing monies via the case management system To take new enquiries and give quotes to clients on the phone and over the internet, as instructed, as and when required, and to accurately record sources of business or reason for non-instruction To assist with post completion work, as and when required To prepare correspondence and documents through visual files To administer team filing, which will include daily filing To prepare own mail and enclosures for despatch To arrange for all copying to be done To provide guidance to junior and temporary assistants when required to do so To attend to clients both in person and on the phone and provide such support in a professional, efficient and friendly manner in keeping with the firm's standards of client care To attend to external contacts on the phone and provide such support in a professional, efficient and friendly manner in keeping with the firm's standards of client care THE CANDIDATE: Experience of working in a busy Conveyancing Department Able to use own initiative Excellent communication skills Able to prioritise workload Can work independently and as part of a team THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer
Jul 01, 2026
Full time
Excellent opportunity for a Legal Assistant with Conveyancing experience to learn and develop their experience in a permanent role in a fantastic location. THE ROLE: To handle estate agent and IFA calls To deal with general updates by phone or email To set matters up for completion and then attend to exchanges and completions To handle the day-to-day running of sale files, remortgages and transfers/assents in the team, with supervision where required (subject to experience and training) To assist the fee earner on the purchase files, as and when required To take payments from clients when required by phone To deal with incoming and outgoing monies via the case management system To take new enquiries and give quotes to clients on the phone and over the internet, as instructed, as and when required, and to accurately record sources of business or reason for non-instruction To assist with post completion work, as and when required To prepare correspondence and documents through visual files To administer team filing, which will include daily filing To prepare own mail and enclosures for despatch To arrange for all copying to be done To provide guidance to junior and temporary assistants when required to do so To attend to clients both in person and on the phone and provide such support in a professional, efficient and friendly manner in keeping with the firm's standards of client care To attend to external contacts on the phone and provide such support in a professional, efficient and friendly manner in keeping with the firm's standards of client care THE CANDIDATE: Experience of working in a busy Conveyancing Department Able to use own initiative Excellent communication skills Able to prioritise workload Can work independently and as part of a team THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer
Business Development Manager - Premium Travel Scotland Competitive salary + bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is a field-based role where you'll work closely with travel agent partners, grow market share, deliver inspiring presentations, and bring premium travel experiences to life. If you're passionate about travel, commercially minded, and love being out on the road building strong partnerships, this could be your next big move. What You'll Be Doing as a Business Development Manager Growing sales and developing strategic relationships with retail travel partners Delivering engaging product training, workshops and presentations Identifying new business opportunities and growth markets Representing the brand at travel events, trade shows and conferences Driving awareness of premium and luxury travel products Monitoring market trends and competitor activity Working closely with internal teams to maximise performance and results What We're Looking For in our next Business Development Manager Previous experience in Business Development, Account Management or Sales Travel industry experience preferred (retail or wholesale) Confident presenter with strong communication skills Commercially driven with a passion for relationship building Highly organised, self-motivated and proactive Comfortable with regular travel and overnight stays What's On Offer Competitive salary + uncapped bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is an exciting opportunity to join a respected global travel business and represent a premium product portfolio in a high-impact, relationship-focused role. Apply now to take your travel career to the next level. Or send your CV to / call Nichola on
Jul 01, 2026
Full time
Business Development Manager - Premium Travel Scotland Competitive salary + bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is a field-based role where you'll work closely with travel agent partners, grow market share, deliver inspiring presentations, and bring premium travel experiences to life. If you're passionate about travel, commercially minded, and love being out on the road building strong partnerships, this could be your next big move. What You'll Be Doing as a Business Development Manager Growing sales and developing strategic relationships with retail travel partners Delivering engaging product training, workshops and presentations Identifying new business opportunities and growth markets Representing the brand at travel events, trade shows and conferences Driving awareness of premium and luxury travel products Monitoring market trends and competitor activity Working closely with internal teams to maximise performance and results What We're Looking For in our next Business Development Manager Previous experience in Business Development, Account Management or Sales Travel industry experience preferred (retail or wholesale) Confident presenter with strong communication skills Commercially driven with a passion for relationship building Highly organised, self-motivated and proactive Comfortable with regular travel and overnight stays What's On Offer Competitive salary + uncapped bonus Monthly car allowance Familiarisation trips and travel perks 25 days holiday + bank holidays Flexible working with 1 day from home Strong company culture and career development opportunities This is an exciting opportunity to join a respected global travel business and represent a premium product portfolio in a high-impact, relationship-focused role. Apply now to take your travel career to the next level. Or send your CV to / call Nichola on
Associate Director of International Recruitment and Partnerships Location: United Kingdom Salary: £62,400 £88,400 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Associate Director of International Recruitment and Partnerships at BIMM University, you will shape and drive the University s international recruitment approach across all campuses, with a clear focus on growing the non-domestic student population. Activity is expected to be targeted, insight-led and aligned with wider commercial and academic priorities. Responsibility for recruitment across Berlin and Dublin sits within the role, including leading teams based in the UK and internationally to deliver against ambitious targets. Alongside this, the position oversees a global network of partners and agents, ensuring relationships are well managed, high quality and deliver consistent impact. What You ll Do: Lead the development and delivery of a global international recruitment strategy aligned to University growth plans. Shape targeted recruitment approaches for Berlin and Dublin, reflecting local market needs and opportunities. Use market intelligence, competitor insight and internal data to identify growth opportunities and inform decision-making. Provide leadership to the International Recruitment team, supporting a high-performance, collaborative and inclusive culture. Oversee international recruitment activity and partnerships, ensuring consistent quality and alignment with institutional priorities. Manage and develop relationships with agents and partners, focusing on quality, performance and long-term value. Build new partnerships with feeder institutions, including schools, colleges and creative organisations. Act as a representative of the University with external bodies such as BUILA, UUKi and the British Council. Work closely with Campus Deans in Berlin and Dublin to ensure recruitment activity is aligned, locally relevant and effective. Collaborate with Marketing and Admissions teams to ensure a smooth, joined-up applicant journey from enquiry through to enrolment. Lead the development and presentation of recruitment data and insights, identifying trends, risks and areas for improvement. Drive continuous improvement across recruitment processes, systems and ways of working. What You ll Bring: Significant experience leading international student recruitment within a UK university, with a track record of delivering against targets. A strong understanding of global recruitment markets, networks and student behaviours, and how to translate insight into effective strategy. Experience developing and implementing recruitment strategies that support wider organisational goals. Confidence leading and developing teams, including those working across multiple locations. Strong relationship-building skills, with the ability to work effectively with internal stakeholders and external partners. Experience managing agent networks and international partnerships, with a focus on quality and performance. A sound understanding of UKVI regulations relating to international students. Strong analytical capability, with experience using data to inform both strategic planning and day-to-day decisions. Clear and effective communication skills, both written and verbal. The ability to work at pace, manage competing priorities and operate in a target-driven environment. A collaborative, inclusive approach, with a commitment to equity, diversity and inclusion. Willingness to travel internationally as required. The postholder will be based within a commutable distance of one of BIMM University s seven UK campuses (Brighton, London, Essex, Bristol, Birmingham, Manchester or Leeds) with regular international travel to meet agents and partners, and occasional travel to campuses in the UK, Ireland, and Germany as required. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
Jul 01, 2026
Full time
Associate Director of International Recruitment and Partnerships Location: United Kingdom Salary: £62,400 £88,400 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Associate Director of International Recruitment and Partnerships at BIMM University, you will shape and drive the University s international recruitment approach across all campuses, with a clear focus on growing the non-domestic student population. Activity is expected to be targeted, insight-led and aligned with wider commercial and academic priorities. Responsibility for recruitment across Berlin and Dublin sits within the role, including leading teams based in the UK and internationally to deliver against ambitious targets. Alongside this, the position oversees a global network of partners and agents, ensuring relationships are well managed, high quality and deliver consistent impact. What You ll Do: Lead the development and delivery of a global international recruitment strategy aligned to University growth plans. Shape targeted recruitment approaches for Berlin and Dublin, reflecting local market needs and opportunities. Use market intelligence, competitor insight and internal data to identify growth opportunities and inform decision-making. Provide leadership to the International Recruitment team, supporting a high-performance, collaborative and inclusive culture. Oversee international recruitment activity and partnerships, ensuring consistent quality and alignment with institutional priorities. Manage and develop relationships with agents and partners, focusing on quality, performance and long-term value. Build new partnerships with feeder institutions, including schools, colleges and creative organisations. Act as a representative of the University with external bodies such as BUILA, UUKi and the British Council. Work closely with Campus Deans in Berlin and Dublin to ensure recruitment activity is aligned, locally relevant and effective. Collaborate with Marketing and Admissions teams to ensure a smooth, joined-up applicant journey from enquiry through to enrolment. Lead the development and presentation of recruitment data and insights, identifying trends, risks and areas for improvement. Drive continuous improvement across recruitment processes, systems and ways of working. What You ll Bring: Significant experience leading international student recruitment within a UK university, with a track record of delivering against targets. A strong understanding of global recruitment markets, networks and student behaviours, and how to translate insight into effective strategy. Experience developing and implementing recruitment strategies that support wider organisational goals. Confidence leading and developing teams, including those working across multiple locations. Strong relationship-building skills, with the ability to work effectively with internal stakeholders and external partners. Experience managing agent networks and international partnerships, with a focus on quality and performance. A sound understanding of UKVI regulations relating to international students. Strong analytical capability, with experience using data to inform both strategic planning and day-to-day decisions. Clear and effective communication skills, both written and verbal. The ability to work at pace, manage competing priorities and operate in a target-driven environment. A collaborative, inclusive approach, with a commitment to equity, diversity and inclusion. Willingness to travel internationally as required. The postholder will be based within a commutable distance of one of BIMM University s seven UK campuses (Brighton, London, Essex, Bristol, Birmingham, Manchester or Leeds) with regular international travel to meet agents and partners, and occasional travel to campuses in the UK, Ireland, and Germany as required. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
Vehicle Collection Agent (Field-Based) OTE £50,000 £70,000+ Location:Bristol/South West (essential) Reference: CM1 Application Deadline: 03/04/2025 About the Role We are seeking a professional and reliable Vehicle Collection Agent to join the UKs longest-established asset recovery firm click apply for full job details
Jun 30, 2026
Contractor
Vehicle Collection Agent (Field-Based) OTE £50,000 £70,000+ Location:Bristol/South West (essential) Reference: CM1 Application Deadline: 03/04/2025 About the Role We are seeking a professional and reliable Vehicle Collection Agent to join the UKs longest-established asset recovery firm click apply for full job details
Supply Chain Finance Manager Woking - Hybrid We are currently recruiting for a Supply Chain Finance Manager to join our team playing a key role in our daily finance operations. You will be working alongside a talented, like-minded team for some of Europe's largest frozen food brands including Birdseye, Aunt Bessie, Findus and Goodfella pizzas. About the role: Nomad Supply Chain has grown through acquisitions to a structure that is operating with 18 manufacturing entities, 60+ warehouses and 6000 FTEs. Nomad Foods Supply Chain ambition is to become a standardized and simplified customer-centric operation that is able to provide a competitive advantage for the company. To deliver that objective, we are going to embark on a Supply Chain finance transformation project to standardize / simplify ways of working, SC network and processes, make key interventions / improvements in certain areas and establish forecast capabilities in other areas. The incumbent will need to have knowledge / experience in finance / FP&A transformation projects and will be a key enabler in the execution of the individual projects. Key Accountabilities: Construct the business cases of the individual key projects in the program Create the needed reporting structure for the projects, review and report the actuals, ensure compliance with Group Accounting policy Run process mapping workshops for relevant projects, put together new processes / ways of working and deploy to the team Ensure the project deadlines are met Be a change agent for the individual project completion. Ensure accurate reporting and forecasting for all SC transformation projects and factory restructuring projects (non-recurring, capex and savings) Lead and drive the insourcing agenda, working with sites to seek out opportunities and validate financials Forecasting of TPV FX driving improvement in the process and improve forecast accuracy Support across wider Supply Chain Finance improvement initiatives About you: Essential Qualifed (ACCA, ACA, CIMA) Minimum 5 years of relevant experience in supply chain finance related fields Experience with planning systems and reporting technology SAP Positive attitude, pro-active, growth mindset, work to solve problems Attention to detail Excellent communication and written skills with the ability to engage and influence people at all levels both internally and externally Ability to constructively challenges assumptions and thinking Impactful report writing and presentation skills Desirable Previous Finance experience within an FMCG business Very strong analytical and forecasting abilities Strong modelling and solid database skills required What we can offer you: We're on an exceptional adventure and can offer a truly purpose led career with flexibility. In addition, you will benefit from the below: An ambitious employer with recognized brands and growth potential The potential to progress your career across different areas of Birds Eye and Nomad Foods A culture where your part of a team, where you feel encouraged to make a difference To view the full job profile and to apply, please click on the apply button above which will divert you to our careers site. We look forward to receiving your application. At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.
Jun 30, 2026
Full time
Supply Chain Finance Manager Woking - Hybrid We are currently recruiting for a Supply Chain Finance Manager to join our team playing a key role in our daily finance operations. You will be working alongside a talented, like-minded team for some of Europe's largest frozen food brands including Birdseye, Aunt Bessie, Findus and Goodfella pizzas. About the role: Nomad Supply Chain has grown through acquisitions to a structure that is operating with 18 manufacturing entities, 60+ warehouses and 6000 FTEs. Nomad Foods Supply Chain ambition is to become a standardized and simplified customer-centric operation that is able to provide a competitive advantage for the company. To deliver that objective, we are going to embark on a Supply Chain finance transformation project to standardize / simplify ways of working, SC network and processes, make key interventions / improvements in certain areas and establish forecast capabilities in other areas. The incumbent will need to have knowledge / experience in finance / FP&A transformation projects and will be a key enabler in the execution of the individual projects. Key Accountabilities: Construct the business cases of the individual key projects in the program Create the needed reporting structure for the projects, review and report the actuals, ensure compliance with Group Accounting policy Run process mapping workshops for relevant projects, put together new processes / ways of working and deploy to the team Ensure the project deadlines are met Be a change agent for the individual project completion. Ensure accurate reporting and forecasting for all SC transformation projects and factory restructuring projects (non-recurring, capex and savings) Lead and drive the insourcing agenda, working with sites to seek out opportunities and validate financials Forecasting of TPV FX driving improvement in the process and improve forecast accuracy Support across wider Supply Chain Finance improvement initiatives About you: Essential Qualifed (ACCA, ACA, CIMA) Minimum 5 years of relevant experience in supply chain finance related fields Experience with planning systems and reporting technology SAP Positive attitude, pro-active, growth mindset, work to solve problems Attention to detail Excellent communication and written skills with the ability to engage and influence people at all levels both internally and externally Ability to constructively challenges assumptions and thinking Impactful report writing and presentation skills Desirable Previous Finance experience within an FMCG business Very strong analytical and forecasting abilities Strong modelling and solid database skills required What we can offer you: We're on an exceptional adventure and can offer a truly purpose led career with flexibility. In addition, you will benefit from the below: An ambitious employer with recognized brands and growth potential The potential to progress your career across different areas of Birds Eye and Nomad Foods A culture where your part of a team, where you feel encouraged to make a difference To view the full job profile and to apply, please click on the apply button above which will divert you to our careers site. We look forward to receiving your application. At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.
Lettings Manager Basic Salary £28,000 - £29,000 On Target Earnings: £50,000 Car Allowance or a Company Car Work Pattern: 5 days per week including some Saturdays (3 on, 1 off) Additional Benefits: 33 days paid Holiday, plus an extra day off for your birthday, Pension, Life Insurance, Phone Allowance, Company Rewards and Incentives, Structured Career Path. Lettings Manager Are you an OUTSTANDING Lettings Professional seeking a new challenge? Our client offers quality Letting Agents the platform to earn a great salary and become part of a rapidly growing part of their business. If you have the skill and ambition to work with a renowned, forward thinking operation, then you could be the perfect fit! Lettings Manager - What's in it for you? A competitive salary package (see below) with uncapped rewards and a brilliant career path. A company car or car allowance. Holiday Commission, 33 days paid Holiday, Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme. A company that values customers and colleagues alike (currently 4.8/5 on TrustPilot). A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+) A company that invests in its people from Day 1 with the best ongoing training and development. Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be". A company that embraces change and moves with the times. Access to up-to-date company communication via social media and WhatsApp groups. Being encouraged and sponsored to actively take part in charity and community events and really giving something back. Lettings Manager - Qualities you will demonstrate: An ability to build great relationships where customers really buy in to you as a person and a fantastic record for turning valuations into listings and lets. Drive and determination together with plenty of get up and go together with pace, passion, and enthusiasm! Ambitious and self-motivated with the ability to work in a pressurised environment. You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary". Getting stuck in and making things happen. And yes, you will be the type of person that has a genuine interest in people and helping them on their forwards journey and seeing their eyes light up when they secure their perfect home! Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust, and respect. You too will need a great work ethic and matching values with heaps of positivity and energy. You will need a full driving licence. Lettings Manager - The Role: Customer experience starts with YOU! In providing that personal, professional lettings expertise and advice, you help us make sure our customers get the best possible service at all times. Managing your own business both in relation to profitability and business development. Motivate, inspire, and manage your team, running morning meetings and coaching sessions. Successfully list a targeted number of properties, advising and helping our landlords let their homes for the best price and with the best service and support possible. Keep abreast of current market conditions and have a good knowledge of your local market developing a reputation for being an expert in your field. Work closely with your team, downloading new properties that you have brought to the market and agreeing a suitable strategy to match up potential tenants. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Jun 30, 2026
Full time
Lettings Manager Basic Salary £28,000 - £29,000 On Target Earnings: £50,000 Car Allowance or a Company Car Work Pattern: 5 days per week including some Saturdays (3 on, 1 off) Additional Benefits: 33 days paid Holiday, plus an extra day off for your birthday, Pension, Life Insurance, Phone Allowance, Company Rewards and Incentives, Structured Career Path. Lettings Manager Are you an OUTSTANDING Lettings Professional seeking a new challenge? Our client offers quality Letting Agents the platform to earn a great salary and become part of a rapidly growing part of their business. If you have the skill and ambition to work with a renowned, forward thinking operation, then you could be the perfect fit! Lettings Manager - What's in it for you? A competitive salary package (see below) with uncapped rewards and a brilliant career path. A company car or car allowance. Holiday Commission, 33 days paid Holiday, Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme. A company that values customers and colleagues alike (currently 4.8/5 on TrustPilot). A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+) A company that invests in its people from Day 1 with the best ongoing training and development. Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be". A company that embraces change and moves with the times. Access to up-to-date company communication via social media and WhatsApp groups. Being encouraged and sponsored to actively take part in charity and community events and really giving something back. Lettings Manager - Qualities you will demonstrate: An ability to build great relationships where customers really buy in to you as a person and a fantastic record for turning valuations into listings and lets. Drive and determination together with plenty of get up and go together with pace, passion, and enthusiasm! Ambitious and self-motivated with the ability to work in a pressurised environment. You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary". Getting stuck in and making things happen. And yes, you will be the type of person that has a genuine interest in people and helping them on their forwards journey and seeing their eyes light up when they secure their perfect home! Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust, and respect. You too will need a great work ethic and matching values with heaps of positivity and energy. You will need a full driving licence. Lettings Manager - The Role: Customer experience starts with YOU! In providing that personal, professional lettings expertise and advice, you help us make sure our customers get the best possible service at all times. Managing your own business both in relation to profitability and business development. Motivate, inspire, and manage your team, running morning meetings and coaching sessions. Successfully list a targeted number of properties, advising and helping our landlords let their homes for the best price and with the best service and support possible. Keep abreast of current market conditions and have a good knowledge of your local market developing a reputation for being an expert in your field. Work closely with your team, downloading new properties that you have brought to the market and agreeing a suitable strategy to match up potential tenants. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Technical Business Analyst (AI Transformation) The Role We are seeking a hands-on Technical Business Analyst to shape, drive, and scale AI and automation operations across a highly complex, fast-paced enterprise environment. You will not just be gathering requirements; you will be actively prototyping AI tools, redesigning business processes to be "AI-first," and partnering with engineers to push solutions from proof-of-concept into live production. Key Responsibilities Process Innovation: Identify and redesign core operations to eliminate manual, low-judgment work through intelligent automation. Solution Design: Analyse end-to-end processes and produce high-quality functional specifications, user journeys, and acceptance criteria for AI-enabled change. Prototyping & Enablement: Build, test, and maintain a curated internal library of optimized prompts, custom GPTs, autonomous agents, and automated workflows. Implementation & Scaling: Act as the primary partner for business units, collaborating with data and AI engineering teams to move strategic decisions into live, secure production deployments. What We Are Looking For Real-World AI Experience: You must have proven experience building and deploying actual AI solutions (LLMs, autonomous agents, workflow automation) within a large, regulated enterprise-not just as hobbies or standalone demos. Technical Acumen: Solid functional understanding of Generative AI, Document Processing, Human-in-the-Loop workflows, and data privacy principles. Methodology Mastery: A strong track record of delivering technical projects using hybrid Agile (Scrum/Kanban) alongside Jira and Confluence. Education: A Bachelor's degree (or equivalent) in Computer Science, Information Systems, Data Engineering, or a related technical field. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 30, 2026
Contractor
Technical Business Analyst (AI Transformation) The Role We are seeking a hands-on Technical Business Analyst to shape, drive, and scale AI and automation operations across a highly complex, fast-paced enterprise environment. You will not just be gathering requirements; you will be actively prototyping AI tools, redesigning business processes to be "AI-first," and partnering with engineers to push solutions from proof-of-concept into live production. Key Responsibilities Process Innovation: Identify and redesign core operations to eliminate manual, low-judgment work through intelligent automation. Solution Design: Analyse end-to-end processes and produce high-quality functional specifications, user journeys, and acceptance criteria for AI-enabled change. Prototyping & Enablement: Build, test, and maintain a curated internal library of optimized prompts, custom GPTs, autonomous agents, and automated workflows. Implementation & Scaling: Act as the primary partner for business units, collaborating with data and AI engineering teams to move strategic decisions into live, secure production deployments. What We Are Looking For Real-World AI Experience: You must have proven experience building and deploying actual AI solutions (LLMs, autonomous agents, workflow automation) within a large, regulated enterprise-not just as hobbies or standalone demos. Technical Acumen: Solid functional understanding of Generative AI, Document Processing, Human-in-the-Loop workflows, and data privacy principles. Methodology Mastery: A strong track record of delivering technical projects using hybrid Agile (Scrum/Kanban) alongside Jira and Confluence. Education: A Bachelor's degree (or equivalent) in Computer Science, Information Systems, Data Engineering, or a related technical field. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 30, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Jun 30, 2026
Full time
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Jun 30, 2026
Full time
Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They re looking for field based debt collection agents to join their growing team! Benefits An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you!
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 30, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 30, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Dudley Building Society
Brierley Hill, West Midlands
Mortgage Collections Specialist As one of the fastest-growing building societies in the UK, we combine a proud heritage with bold ambitions for the future. Everything we do is driven by our purpose - Helping People Live Better Lives - whether that's supporting our members through financial challenges, strengthening our communities, or acting with integrity at every step. Due to an internal promotion, we're looking for a Mortgage Collections Specialist to join our Mortgage Servicing team. This is an opportunity to play a key role in supporting customers through financially difficult situations, delivering the right outcomes with empathy, professionalism and expertise. You'll be part of a supportive, purpose-driven organisation where your work will have real impact - helping customers stay on track and, where possible, remain in their homes. We are committed to flexible working and can consider part-time arrangements where needed. What you'll be doing Managing a portfolio of mortgage accounts in arrears, supporting customers to find sustainable solutions Contacting customers across telephone, digital and written channels to understand their circumstances and agree appropriate arrangements Using strong communication and negotiation skills to build trust and achieve positive outcomes Supporting vulnerable customers and those experiencing financial difficulty with care and empathy Managing accounts through the full collections lifecycle, including forbearance, litigation and redemption where required Ensuring all actions, decisions and communications are accurately recorded and fully compliant with regulatory expectations Handling complaints through to resolution in line with policy and providing excellent customer service throughout Liaising with third parties such as solicitors, field agents and external partners when formal action is needed Contributing to first-line assurance activities and maintaining high standards of quality and compliance Supporting continuous improvement through feedback, process enhancements and testing What we're looking for Experience in a regulated environment, ideally within mortgage collections or financial services A strong customer focus, with the ability to understand individual needs and provide tailored solutions Excellent communication and interpersonal skills, with the ability to influence and build rapport Resilience and the ability to work in a target-driven environment Strong attention to detail and ability to maintain accurate records Good problem-solving skills and ability to manage a varied workload An understanding of mortgage products and collections processes would be beneficial CeMAP qualification (or willingness to work towards it) is desirable Why join us? This is a fantastic opportunity to build or further your career in mortgage collections within a supportive and values-led organisation. You'll gain exposure to a wide range of cases, develop specialist skills, and make a genuine difference to customers' lives. If you're motivated, empathetic, and keen to grow your career - we'd love to hear from you. What you'll get in return Competitive salary of up to 27,263 (depending on skills and experience) Intelligent working - split your time between home and our Brierley Hill office 30 days' holiday + bank holidays + "Moments that Matter" days Up to 8% pension contribution Life assurance at 4 salary Private medical insurance for you and your family Healthcare plan covering everyday essentials such as dental and optical Access to salary sacrifice schemes including Cycle to Work and Electric Car Diversity, Equality & Inclusion We're building a culture where everyone feels respected, supported and valued. Diversity isn't a tick box for us - it's a strength we actively champion. Whoever you are, you'll be welcomed here and encouraged to thrive.
Jun 30, 2026
Full time
Mortgage Collections Specialist As one of the fastest-growing building societies in the UK, we combine a proud heritage with bold ambitions for the future. Everything we do is driven by our purpose - Helping People Live Better Lives - whether that's supporting our members through financial challenges, strengthening our communities, or acting with integrity at every step. Due to an internal promotion, we're looking for a Mortgage Collections Specialist to join our Mortgage Servicing team. This is an opportunity to play a key role in supporting customers through financially difficult situations, delivering the right outcomes with empathy, professionalism and expertise. You'll be part of a supportive, purpose-driven organisation where your work will have real impact - helping customers stay on track and, where possible, remain in their homes. We are committed to flexible working and can consider part-time arrangements where needed. What you'll be doing Managing a portfolio of mortgage accounts in arrears, supporting customers to find sustainable solutions Contacting customers across telephone, digital and written channels to understand their circumstances and agree appropriate arrangements Using strong communication and negotiation skills to build trust and achieve positive outcomes Supporting vulnerable customers and those experiencing financial difficulty with care and empathy Managing accounts through the full collections lifecycle, including forbearance, litigation and redemption where required Ensuring all actions, decisions and communications are accurately recorded and fully compliant with regulatory expectations Handling complaints through to resolution in line with policy and providing excellent customer service throughout Liaising with third parties such as solicitors, field agents and external partners when formal action is needed Contributing to first-line assurance activities and maintaining high standards of quality and compliance Supporting continuous improvement through feedback, process enhancements and testing What we're looking for Experience in a regulated environment, ideally within mortgage collections or financial services A strong customer focus, with the ability to understand individual needs and provide tailored solutions Excellent communication and interpersonal skills, with the ability to influence and build rapport Resilience and the ability to work in a target-driven environment Strong attention to detail and ability to maintain accurate records Good problem-solving skills and ability to manage a varied workload An understanding of mortgage products and collections processes would be beneficial CeMAP qualification (or willingness to work towards it) is desirable Why join us? This is a fantastic opportunity to build or further your career in mortgage collections within a supportive and values-led organisation. You'll gain exposure to a wide range of cases, develop specialist skills, and make a genuine difference to customers' lives. If you're motivated, empathetic, and keen to grow your career - we'd love to hear from you. What you'll get in return Competitive salary of up to 27,263 (depending on skills and experience) Intelligent working - split your time between home and our Brierley Hill office 30 days' holiday + bank holidays + "Moments that Matter" days Up to 8% pension contribution Life assurance at 4 salary Private medical insurance for you and your family Healthcare plan covering everyday essentials such as dental and optical Access to salary sacrifice schemes including Cycle to Work and Electric Car Diversity, Equality & Inclusion We're building a culture where everyone feels respected, supported and valued. Diversity isn't a tick box for us - it's a strength we actively champion. Whoever you are, you'll be welcomed here and encouraged to thrive.
Research Engineer / Software Engineer - AI/ML Systems Location: London, Kings Cross Working Pattern: Hybrid onsite, 3 days per week Contract Length: 6 months, with possible extension Start Date: ASAP Working Hours: Monday-Friday, 9am-6pm, 40 hours per week Pay Rate: £36 PAYE per hour Role Overview The team is seeking a Research Engineer to support Fundamental AI Research work in London. The role will focus on building agents for machine learning and research, with an emphasis on LLM agents, Python engineering, PyTorch, and large-scale AI experimentation. The successful candidate will work with research engineers, research scientists, and other contingent workers on cutting-edge AI research projects. This is a high-impact, fast-paced role suited to someone who combines strong engineering execution with a scientific mindset. Responsibilities Carry out research engineering work to advance machine learning systems. Design tools, infrastructure, and methods for large language models and AI agents. Build code deliverables in partnership with engineering and research teams. Run complex experiments involving large AI models and datasets. Collaborate with researchers and cross-functional partners. Communicate research plans, progress, and results clearly. Gather requirements and contribute to effective feature roadmaps. Support research that may contribute to future product development. Required Skills and Experience 2+ years of hands-on experience in machine learning, AI, recommendation systems, pattern recognition, data mining, or related areas. Strong Python programming skills. Hands-on experience with PyTorch or similar machine learning frameworks. Experience developing machine learning models at scale. Experience querying or working with LLMs, LLM agents, or LLM post-training workflows. Ability to write high-quality code and execute complex experiments. Strong scientific mindset: organised, diligent, curious, and analytical. Strong engineering mindset: fast-moving, delivery-focused, and comfortable with high input/output coding work. Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. Preferred Skills Direct experience in generative AI or LLM research. Experience with LLM agents, pre-training, post-training, or agent evaluation. Research-focused Master's or PhD in machine learning or a related area. Background in maths, physics, machine learning, or applied science. Experience from high-calibre research, startup, internship, or major technology environments. Candidate Profile The ideal candidate will be motivated, hands-on, and passionate about frontier AI research. They should be comfortable working in a high-pressure environment, able to handle ambiguity, and ready to contribute quickly within a collaborative team. Candidate Value Proposition This is an opportunity to work on cutting-edge AI research in London with a team operating at the forefront of machine learning systems and LLM agent development. The role offers exposure to highly advanced research work, strong technical peers, and projects with significant scientific and real-world impact.
Jun 30, 2026
Seasonal
Research Engineer / Software Engineer - AI/ML Systems Location: London, Kings Cross Working Pattern: Hybrid onsite, 3 days per week Contract Length: 6 months, with possible extension Start Date: ASAP Working Hours: Monday-Friday, 9am-6pm, 40 hours per week Pay Rate: £36 PAYE per hour Role Overview The team is seeking a Research Engineer to support Fundamental AI Research work in London. The role will focus on building agents for machine learning and research, with an emphasis on LLM agents, Python engineering, PyTorch, and large-scale AI experimentation. The successful candidate will work with research engineers, research scientists, and other contingent workers on cutting-edge AI research projects. This is a high-impact, fast-paced role suited to someone who combines strong engineering execution with a scientific mindset. Responsibilities Carry out research engineering work to advance machine learning systems. Design tools, infrastructure, and methods for large language models and AI agents. Build code deliverables in partnership with engineering and research teams. Run complex experiments involving large AI models and datasets. Collaborate with researchers and cross-functional partners. Communicate research plans, progress, and results clearly. Gather requirements and contribute to effective feature roadmaps. Support research that may contribute to future product development. Required Skills and Experience 2+ years of hands-on experience in machine learning, AI, recommendation systems, pattern recognition, data mining, or related areas. Strong Python programming skills. Hands-on experience with PyTorch or similar machine learning frameworks. Experience developing machine learning models at scale. Experience querying or working with LLMs, LLM agents, or LLM post-training workflows. Ability to write high-quality code and execute complex experiments. Strong scientific mindset: organised, diligent, curious, and analytical. Strong engineering mindset: fast-moving, delivery-focused, and comfortable with high input/output coding work. Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. Preferred Skills Direct experience in generative AI or LLM research. Experience with LLM agents, pre-training, post-training, or agent evaluation. Research-focused Master's or PhD in machine learning or a related area. Background in maths, physics, machine learning, or applied science. Experience from high-calibre research, startup, internship, or major technology environments. Candidate Profile The ideal candidate will be motivated, hands-on, and passionate about frontier AI research. They should be comfortable working in a high-pressure environment, able to handle ambiguity, and ready to contribute quickly within a collaborative team. Candidate Value Proposition This is an opportunity to work on cutting-edge AI research in London with a team operating at the forefront of machine learning systems and LLM agent development. The role offers exposure to highly advanced research work, strong technical peers, and projects with significant scientific and real-world impact.
Agentic AI Engineer (.NET) - Contract Client: Global Technology Leader - NASDAQ Listed Location: Hybrid - Bristol / 1-2 Days Per Week Duration: 6 months + Intention to extend (Greenfield Multi-Year Programme) Day rate: £500 - Inside IR35 Start date: ASAP Our client, a global leader in software systems, is building AI agents that generate production .NET code under developer supervision. The goal of this greenfield is a spec-driven pipeline where a specification and technical plan drive what the agent builds, and a developer reviews and validates the output at every stage before it ships. We are looking for a contractor who has built and shipped AI agents in production and who brings a strong .NET background. This is a hands-on engineering role with scope to set the technical direction and bring the wider team up to speed on the approach. What you will do: Design and build agents that produce production-grade .NET code. Implement a spec-driven development workflow (spec, plan, tasks, implement), using Spec Kit. Build review and approval gates so developers can verify and correct agent output before it is merged. Integrate tools and data sources into the agents via MCP (Model Context Protocol). Set up evaluation, guardrails and tests to catch incorrect output early. Work alongside engineering team's and upskill them on agentic patterns and the spec-driven approach. Essential experience: Proven track record building and shipping AI agents in production, including tool calling, orchestration and multi-step workflows. Prototype-only experience will not be enough. Strong .NET and C# background (.NET 8/9, ASP.NET Core). Hands-on with a .NET-native agent framework, such as Microsoft Agent Framework or Semantic Kernel. Experience building agents whose output is code, with a clear focus on validating and verifying correctness. Familiarity with spec-driven development, ideally Spec Kit. Experience integrating tools via MCP. Designing human-in-the-loop review and approval gates within agent workflows. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 30, 2026
Contractor
Agentic AI Engineer (.NET) - Contract Client: Global Technology Leader - NASDAQ Listed Location: Hybrid - Bristol / 1-2 Days Per Week Duration: 6 months + Intention to extend (Greenfield Multi-Year Programme) Day rate: £500 - Inside IR35 Start date: ASAP Our client, a global leader in software systems, is building AI agents that generate production .NET code under developer supervision. The goal of this greenfield is a spec-driven pipeline where a specification and technical plan drive what the agent builds, and a developer reviews and validates the output at every stage before it ships. We are looking for a contractor who has built and shipped AI agents in production and who brings a strong .NET background. This is a hands-on engineering role with scope to set the technical direction and bring the wider team up to speed on the approach. What you will do: Design and build agents that produce production-grade .NET code. Implement a spec-driven development workflow (spec, plan, tasks, implement), using Spec Kit. Build review and approval gates so developers can verify and correct agent output before it is merged. Integrate tools and data sources into the agents via MCP (Model Context Protocol). Set up evaluation, guardrails and tests to catch incorrect output early. Work alongside engineering team's and upskill them on agentic patterns and the spec-driven approach. Essential experience: Proven track record building and shipping AI agents in production, including tool calling, orchestration and multi-step workflows. Prototype-only experience will not be enough. Strong .NET and C# background (.NET 8/9, ASP.NET Core). Hands-on with a .NET-native agent framework, such as Microsoft Agent Framework or Semantic Kernel. Experience building agents whose output is code, with a clear focus on validating and verifying correctness. Familiarity with spec-driven development, ideally Spec Kit. Experience integrating tools via MCP. Designing human-in-the-loop review and approval gates within agent workflows. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Full Stack Developer Remote / Hybrid £50,000 A Niche Sports Technology business is looking for a full stack developer to take ownership of their core platform - a ground-up rebuild on a modern stack, with real commercial deadlines and genuine engineering ownership from day one. This is a first dedicated engineering hire, working directly with product and commercial leadership. If you want to own outcomes rather than work a ticket queue, this is worth a look. What You'll Work On Building client-facing dashboards, admin tooling, and a mobile-web field capture application Owning the data layer - PostgreSQL schema design, multi-tenant row-level security, analytics, and a significant legacy data migration Running CI/CD pipelines and keeping a live, revenue-bearing platform stable under real-world pressure Working AI-natively - directing and reviewing agent-produced code as part of a deliberate engineering culture Shaping architecture and delivery standards across a growing product portfolio The Stack Next.js 15 React 19 TypeScript Tailwind Supabase (PostgreSQL) Drizzle ORM Clerk TanStack Query Zod GitHub Actions DigitalOcean Depth in TypeScript/React and relational databases is the priority - you don't need every box ticked. What We're Looking For A product-minded generalist who has shipped and operated real applications end-to-end, ideally in a small team Strong database instincts - schemas, constraints, multi-tenant security models, and data migrations are your comfort zone Comfortable with AI-assisted development and able to hold the quality line when using it Pragmatic about scale - correctness and delivery pace matter more than distributed-systems complexity here Self-sufficient and happy working with close proximity to product and business decisions Ideally an interest in Sports Why It's Worth Considering Real product, real revenue, real users from day one Greenfield modern stack with a clear build plan already in place Genuine ownership - first engineering hire with a direct line to leadership An AI-native engineering culture built deliberately, not bolted on Interested? If you are interested in the Full Stack Developer position, please click APPLY NOW for immediate consideration
Jun 30, 2026
Full time
Full Stack Developer Remote / Hybrid £50,000 A Niche Sports Technology business is looking for a full stack developer to take ownership of their core platform - a ground-up rebuild on a modern stack, with real commercial deadlines and genuine engineering ownership from day one. This is a first dedicated engineering hire, working directly with product and commercial leadership. If you want to own outcomes rather than work a ticket queue, this is worth a look. What You'll Work On Building client-facing dashboards, admin tooling, and a mobile-web field capture application Owning the data layer - PostgreSQL schema design, multi-tenant row-level security, analytics, and a significant legacy data migration Running CI/CD pipelines and keeping a live, revenue-bearing platform stable under real-world pressure Working AI-natively - directing and reviewing agent-produced code as part of a deliberate engineering culture Shaping architecture and delivery standards across a growing product portfolio The Stack Next.js 15 React 19 TypeScript Tailwind Supabase (PostgreSQL) Drizzle ORM Clerk TanStack Query Zod GitHub Actions DigitalOcean Depth in TypeScript/React and relational databases is the priority - you don't need every box ticked. What We're Looking For A product-minded generalist who has shipped and operated real applications end-to-end, ideally in a small team Strong database instincts - schemas, constraints, multi-tenant security models, and data migrations are your comfort zone Comfortable with AI-assisted development and able to hold the quality line when using it Pragmatic about scale - correctness and delivery pace matter more than distributed-systems complexity here Self-sufficient and happy working with close proximity to product and business decisions Ideally an interest in Sports Why It's Worth Considering Real product, real revenue, real users from day one Greenfield modern stack with a clear build plan already in place Genuine ownership - first engineering hire with a direct line to leadership An AI-native engineering culture built deliberately, not bolted on Interested? If you are interested in the Full Stack Developer position, please click APPLY NOW for immediate consideration
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 30, 2026
Contractor
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate them as necessary for fair resolution. Provide clear and efficient responses in line with company guidelines. Accurately update our client database with key information. What You Bring: Fluent in Welsh (both written and verbal). Excellent communication skills. Experience in a fast-paced environment. Strong timekeeping abilities. Basic IT skills. Prior experience in a customer service environment is a plus! Why Join Us? We value our employees and offer a supportive work culture that prioritises your well-being. Here's what you can expect: Comprehensive training and shadowing before you start fielding calls. A friendly team environment that encourages growth and support. Access to our Mental Health & Wellbeing services and inclusive support networks. Employee Assistance Programme for additional support. Requirements: Full valid passport. Two proof of addresses. Must have lived in the UK for the last three years. Proof of national insurance (P45/P60 or payslip). A Basic DBS check will be required. If you're ready to take your customer service career to the next level and make a difference in our customers' lives, we want to hear from you! Join us in creating a positive impact through exceptional service. Apply today and become part of our dynamic team! We look forward to welcoming you on board! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Customer Service Agent / Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Jun 30, 2026
Full time
Customer Service Agent / Helpdesk Agent Salary Up to £26,000 depending on experience Hours • 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Appleton Woods | UK Lab Supplies
Nottingham, Nottinghamshire
Life Sciences Sales Executive Salary: Competitive salary dependent on experience + bonus + company benefits + car allowance Location: Field based - Midlands & North England Full UK Driving licence essential (We are particularly interested in candidates based around Birmingham and the M62 corridor including Liverpool, Manchester and Leeds) Full-time, permanent About Appleton Woods Appleton Woods are a well-established and highly respected supplier to the life science sector, supporting customers across academia, biotechnology, pharmaceutical, healthcare, research and commercial laboratories throughout the UK. We pride ourselves on delivering exceptional customer service, technical expertise and long-term customer partnerships across our extensive portfolio of consumables, laboratory equipment, reagents, microscopy and associated laboratory products. Due to continued growth, we are now looking to recruit an experienced and commercially driven Sales Executive to manage and grow our Midlands & North territory. The role This is a field-based, customer-facing sales role focused on developing existing accounts and winning new business across the territory. You will build strong customer relationships, generate sales opportunities and drive growth across academia, biotechnology, pharmaceutical, healthcare, research and wider life science organisations. Working closely with internal teams and product specialists, you will ensure customers receive excellent service and support throughout the sales process. Regular travel across the territory is required, along with periodic attendance at the Birmingham Head Office. Occasional overnight stays may be required. Key Responsibilities Managing and developing existing customer accounts across the assigned territory Creating and executing account plans, contact strategies and customer development plans Identifying, prospecting and onboarding new customers across the territory Achieving agreed territory sales and profit targets, including targets by product category Conducting regular face-to-face customer meetings, site visits, demonstrations and product discussions Developing a strong understanding of customer needs, purchasing routes and future requirements Managing opportunities and customer activity accurately through the CRM system Working closely with internal specialists including equipment, microscopy and reagent teams Managing sales leads and progressing opportunities through the sales process Supporting supplier relationships, joint customer visits, exhibitions and product initiatives Representing Appleton Woods professionally at customer meetings, exhibitions and trade events Monitoring market activity, competitor activity and customer developments within the territory Reporting market intelligence, customer feedback and commercial opportunities Supporting pricing discussions, contract renewals and framework opportunities Working collaboratively with Customer Service, Internal Sales, Product Specialists and Marketing teams Key Performance Indicators (KPI) The role will be measured against a combination of sales performance, customer engagement and CRM compliance including: Sales Performance Achievement of territory sales and profit targets Achievement of product category sales targets Growth of existing customer accounts Acquisition and development of new customers Customer Engagement Achievement of meaningful customer interaction targets Completion of regular face-to-face customer meetings Development and execution of account plans Proactive pipeline generation and opportunity development CRM & Process Compliance Accurate and timely management of customer activity and opportunities within CRM Compliance with reporting requirements and sales processes Maintenance of accurate customer records and forecasting information About you Degree in a life sciences discipline is essential - Previous experience within a field-based sales, territory management, account management or business development role - Experience selling into laboratories, academia, biotechnology, pharmaceutical, healthcare, research or life science organisations would be advantageous - Strong commercial awareness and relationship-building skills - Confident communicator with a professional and credible approach - Self-motivated and able to manage a geographical territory independently - Strong organisational and time management skills - Comfortable working towards sales targets, KPIs and activity expectations - Strong attention to detail and accurate CRM usage - Full UK driving licence required If you are a proactive and customer-focused sales professional looking to join a growing and respected business within the life science sector, we would love to hear from you. Apply now with your updated CV. This role has previously been advertised. please do not apply again as your details have already been considered Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 30, 2026
Full time
Life Sciences Sales Executive Salary: Competitive salary dependent on experience + bonus + company benefits + car allowance Location: Field based - Midlands & North England Full UK Driving licence essential (We are particularly interested in candidates based around Birmingham and the M62 corridor including Liverpool, Manchester and Leeds) Full-time, permanent About Appleton Woods Appleton Woods are a well-established and highly respected supplier to the life science sector, supporting customers across academia, biotechnology, pharmaceutical, healthcare, research and commercial laboratories throughout the UK. We pride ourselves on delivering exceptional customer service, technical expertise and long-term customer partnerships across our extensive portfolio of consumables, laboratory equipment, reagents, microscopy and associated laboratory products. Due to continued growth, we are now looking to recruit an experienced and commercially driven Sales Executive to manage and grow our Midlands & North territory. The role This is a field-based, customer-facing sales role focused on developing existing accounts and winning new business across the territory. You will build strong customer relationships, generate sales opportunities and drive growth across academia, biotechnology, pharmaceutical, healthcare, research and wider life science organisations. Working closely with internal teams and product specialists, you will ensure customers receive excellent service and support throughout the sales process. Regular travel across the territory is required, along with periodic attendance at the Birmingham Head Office. Occasional overnight stays may be required. Key Responsibilities Managing and developing existing customer accounts across the assigned territory Creating and executing account plans, contact strategies and customer development plans Identifying, prospecting and onboarding new customers across the territory Achieving agreed territory sales and profit targets, including targets by product category Conducting regular face-to-face customer meetings, site visits, demonstrations and product discussions Developing a strong understanding of customer needs, purchasing routes and future requirements Managing opportunities and customer activity accurately through the CRM system Working closely with internal specialists including equipment, microscopy and reagent teams Managing sales leads and progressing opportunities through the sales process Supporting supplier relationships, joint customer visits, exhibitions and product initiatives Representing Appleton Woods professionally at customer meetings, exhibitions and trade events Monitoring market activity, competitor activity and customer developments within the territory Reporting market intelligence, customer feedback and commercial opportunities Supporting pricing discussions, contract renewals and framework opportunities Working collaboratively with Customer Service, Internal Sales, Product Specialists and Marketing teams Key Performance Indicators (KPI) The role will be measured against a combination of sales performance, customer engagement and CRM compliance including: Sales Performance Achievement of territory sales and profit targets Achievement of product category sales targets Growth of existing customer accounts Acquisition and development of new customers Customer Engagement Achievement of meaningful customer interaction targets Completion of regular face-to-face customer meetings Development and execution of account plans Proactive pipeline generation and opportunity development CRM & Process Compliance Accurate and timely management of customer activity and opportunities within CRM Compliance with reporting requirements and sales processes Maintenance of accurate customer records and forecasting information About you Degree in a life sciences discipline is essential - Previous experience within a field-based sales, territory management, account management or business development role - Experience selling into laboratories, academia, biotechnology, pharmaceutical, healthcare, research or life science organisations would be advantageous - Strong commercial awareness and relationship-building skills - Confident communicator with a professional and credible approach - Self-motivated and able to manage a geographical territory independently - Strong organisational and time management skills - Comfortable working towards sales targets, KPIs and activity expectations - Strong attention to detail and accurate CRM usage - Full UK driving licence required If you are a proactive and customer-focused sales professional looking to join a growing and respected business within the life science sector, we would love to hear from you. Apply now with your updated CV. This role has previously been advertised. please do not apply again as your details have already been considered Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
