Alexander James Recruiting is currently working with a well-established supplier of specialist materials handling equipment who are looking for a new Area Sales Manager across the North East & Yorkshire. Due to recent expansion, the company now require a capable individual to manage and develop their client base across the region working with mainly end users but also forklift providers. With excellent commission potential and a focus on new and existing business this is a great opportunity for an experienced sales professional looking for a new challenge. Responsibilities Managing an existing client base across the North East & Yorkshire Developing this client base further through mainly end users whilst also working alongside forklift providers Sell through various other channels within the warehouse sector Providing a full warehouse solution in selling a specialist forklift product Provide a consultative approach and ensure you can advise customers with the right material handling solution Requirements This is an exceptional sales role within the material handling sector and the company as such, require an individual with the tenacity, self-sufficiency and the drive to succeed. You will either have a proven track record of selling forklift trucks ideally with a warehouse product focus and a solid job history. However, the company would also consider exceptional sales professionals from various industries as long as you have the right attitude and are willing to learn. Crucially, you will have a reasonable technical ability given that the role requires a strong overall understanding of putting warehouse projects together and being able to consult customers effectively is key. In terms of locality, you can be based anywhere across the North East, Yorkshire or the surrounding areas. Benefits Competitive salary of up to 40k (depending on experience) Unrivalled commission potential with genuine opportunity to earn 100k Competitive car allowance 25 days holiday + statutory Phone & Laptop Health care scheme Competitive Pension The Company A true innovator within the material handling sector, our customer has been operating for over half a century and is a supplier of specialist material handling equipment in the form of warehouse forklifts. They have gone from strength to strength since their inception and are known for providing a strong solution across the UK. Due to this continued expansion, they now require an experienced sales professional who is driven and self-sufficient to develop their client base across the North East & Yorkshire.
Jul 11, 2026
Full time
Alexander James Recruiting is currently working with a well-established supplier of specialist materials handling equipment who are looking for a new Area Sales Manager across the North East & Yorkshire. Due to recent expansion, the company now require a capable individual to manage and develop their client base across the region working with mainly end users but also forklift providers. With excellent commission potential and a focus on new and existing business this is a great opportunity for an experienced sales professional looking for a new challenge. Responsibilities Managing an existing client base across the North East & Yorkshire Developing this client base further through mainly end users whilst also working alongside forklift providers Sell through various other channels within the warehouse sector Providing a full warehouse solution in selling a specialist forklift product Provide a consultative approach and ensure you can advise customers with the right material handling solution Requirements This is an exceptional sales role within the material handling sector and the company as such, require an individual with the tenacity, self-sufficiency and the drive to succeed. You will either have a proven track record of selling forklift trucks ideally with a warehouse product focus and a solid job history. However, the company would also consider exceptional sales professionals from various industries as long as you have the right attitude and are willing to learn. Crucially, you will have a reasonable technical ability given that the role requires a strong overall understanding of putting warehouse projects together and being able to consult customers effectively is key. In terms of locality, you can be based anywhere across the North East, Yorkshire or the surrounding areas. Benefits Competitive salary of up to 40k (depending on experience) Unrivalled commission potential with genuine opportunity to earn 100k Competitive car allowance 25 days holiday + statutory Phone & Laptop Health care scheme Competitive Pension The Company A true innovator within the material handling sector, our customer has been operating for over half a century and is a supplier of specialist material handling equipment in the form of warehouse forklifts. They have gone from strength to strength since their inception and are known for providing a strong solution across the UK. Due to this continued expansion, they now require an experienced sales professional who is driven and self-sufficient to develop their client base across the North East & Yorkshire.
We are looking for a Qualified Social Worker to join a Children's Locality Team. This role requires a Social Work Qualification and or Degree with a minimum of 3 years permanent in a English Local Authority. About the team The team work with children and families to better understand the support the children need to live safely and happily. This team will be responsible for creating plans for the children and families as well as carrying out Section 47 assessments and 17. This team do offer free parking near the council offices. About you A successful candidate will need to have a good understanding of working in a Childrens service the ability to carry out legislative assessments as well as report write. The successful candidate will need to have a Social Work Degree with a minimum of 3 years permanent experience in a English LA. You will need to have a valid drivers licences and car for this post. What's on Offer £38 /hr per hour umbrella (PAYE option will also be available) Hybrid Working Longer term cases - Connecting with the families Parking in a staff car park is available on site For more information, please get in touch Zoe Bellinger - Team Manager -
Jul 10, 2026
Full time
We are looking for a Qualified Social Worker to join a Children's Locality Team. This role requires a Social Work Qualification and or Degree with a minimum of 3 years permanent in a English Local Authority. About the team The team work with children and families to better understand the support the children need to live safely and happily. This team will be responsible for creating plans for the children and families as well as carrying out Section 47 assessments and 17. This team do offer free parking near the council offices. About you A successful candidate will need to have a good understanding of working in a Childrens service the ability to carry out legislative assessments as well as report write. The successful candidate will need to have a Social Work Degree with a minimum of 3 years permanent experience in a English LA. You will need to have a valid drivers licences and car for this post. What's on Offer £38 /hr per hour umbrella (PAYE option will also be available) Hybrid Working Longer term cases - Connecting with the families Parking in a staff car park is available on site For more information, please get in touch Zoe Bellinger - Team Manager -
Job Title: Administrator Location: Based at Wokingham hospital Barkham Road RG41 2RE for 2 days a week and Bracknell or St Mark s Hospital, Maidenhead SL6 6DU for 3 days a week. Trust: Berkshire Healthcare NHS Foundation Trust Payrate: Band 3, £13.13 per hour Shift Patterns: Monday - Friday Weekdays 8:00 -4:00 pm or weekdays 8:30-4:30pm (37.5 hours per week) Duration: Start - ASAP, End date - Unitl 31/12/2026 We need someone who can travel to Wokingham for training for the first month or so then canbe based at st marks. They would have to go to wokingham every now and then following that for meetings and catch ups. If someone is unwilling to travel to Wokingham then they can not be considered. SYSTEM KNOWLEDGE Knowledge of RiO Word Excel Good communicator-speaking to families and arranging appointments JOB SUMMARY To provide a high quality, comprehensive administrative service supporting the CYPIT Team within the Children, Families and All Age Service (CFAA). This role supports the CYPIT Therapists, enabling the delivery of an effective and efficient service to children and families from referral to discharge. The duties of this post will include direct administrative support and diary management for clinicians and providing reception cover when required. The post will include exchanging verbal and written information with patients, staff, and carers relating to appointments and meetings, requiring tact and diplomacy at all times. The post will require close liaison with the other teams within CYPF and outside agencies, GP practices, Social Services and Education on a daily basis RESPONSIBILITIES ADMINISTRATION To manage the administration processes required for the patient from referral to discharge. To support with scheduling appointments for clinicians, booking clinics, and liaising between clinicians and families. To lead on bookings for a speciality area including management of waiting lists as directed. To lead on a speciality area but to also provide support and cover for others as needed To support / manage the process of EHCP requests from point of receipt to completion of sending out EHCP health reports to expected deadlines, liaising with local authority partners as necessary. To support/manage the process of sending out correspondence, filing, discharging and archiving within the required timescales and alerting the administration manager for any priorities that needs to be addressed. To work unsupervised on a daily basis prioritising own workload using your own initiative as to determining what is routine or urgent across service. Support the Administration Team and Business Manager in developing common administration processes, agreeing rotas to cover staff absence and providing data performance and quality reports Maintain comprehensive office systems ensuring they are up to date and accessible. Operate in a flexible manner in order to ensure that the administration Team operates as efficiently and effectively as possible. To open and sort the post / electronic mail and take appropriate action as required. Take/Transcribe formal minutes as and when required. Photocopying and distribution of documents, articles etc. as required. To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks. The usual working day will from 8.30am 4.30pm in order to provide administration and telephone cover while the clinicians are working, assist with other administration work as requested by the Administration Team Lead / Line Manager / Service lead. To support and maintain, where required, elements of health, safety and security requirements across the service including reporting job requests to Berkshire shared services. To contribute toward the smooth running of the Enquiries Advice and Support service, receiving calls, transferring to therapists and processing referrals ORDERING / RESOURCES To order required stationery and clinical supplies / patient equipment as needed or directed. Ensure office supplies for the admin and secretarial teams are ordered in a timely manner using the Trust s online system. In collaboration with other administrators, ensure the department is always fully equipped of both central stock and non-stock items by regularly monitoring and ordering and to record and maintain equipment budget sheets for purchases of non-stock items, keeping managers informed. STAFF SUPPORT / SUPERVISION To contribute to the local induction of administration staff. To work collaboratively with other administrative staff within the locality. Support the training of new/temporary staff across the range of reception, switchboard and post duties. To support Educational Healthcare plan requests (EHCP) and booking appointments as needed. To cover other admin staff / reception staff when needed at times of absence i.e. annual leave or sickness. To cover other reception areas at other sites during times of absence i.e. annual leave, training or sickness. Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Jul 10, 2026
Seasonal
Job Title: Administrator Location: Based at Wokingham hospital Barkham Road RG41 2RE for 2 days a week and Bracknell or St Mark s Hospital, Maidenhead SL6 6DU for 3 days a week. Trust: Berkshire Healthcare NHS Foundation Trust Payrate: Band 3, £13.13 per hour Shift Patterns: Monday - Friday Weekdays 8:00 -4:00 pm or weekdays 8:30-4:30pm (37.5 hours per week) Duration: Start - ASAP, End date - Unitl 31/12/2026 We need someone who can travel to Wokingham for training for the first month or so then canbe based at st marks. They would have to go to wokingham every now and then following that for meetings and catch ups. If someone is unwilling to travel to Wokingham then they can not be considered. SYSTEM KNOWLEDGE Knowledge of RiO Word Excel Good communicator-speaking to families and arranging appointments JOB SUMMARY To provide a high quality, comprehensive administrative service supporting the CYPIT Team within the Children, Families and All Age Service (CFAA). This role supports the CYPIT Therapists, enabling the delivery of an effective and efficient service to children and families from referral to discharge. The duties of this post will include direct administrative support and diary management for clinicians and providing reception cover when required. The post will include exchanging verbal and written information with patients, staff, and carers relating to appointments and meetings, requiring tact and diplomacy at all times. The post will require close liaison with the other teams within CYPF and outside agencies, GP practices, Social Services and Education on a daily basis RESPONSIBILITIES ADMINISTRATION To manage the administration processes required for the patient from referral to discharge. To support with scheduling appointments for clinicians, booking clinics, and liaising between clinicians and families. To lead on bookings for a speciality area including management of waiting lists as directed. To lead on a speciality area but to also provide support and cover for others as needed To support / manage the process of EHCP requests from point of receipt to completion of sending out EHCP health reports to expected deadlines, liaising with local authority partners as necessary. To support/manage the process of sending out correspondence, filing, discharging and archiving within the required timescales and alerting the administration manager for any priorities that needs to be addressed. To work unsupervised on a daily basis prioritising own workload using your own initiative as to determining what is routine or urgent across service. Support the Administration Team and Business Manager in developing common administration processes, agreeing rotas to cover staff absence and providing data performance and quality reports Maintain comprehensive office systems ensuring they are up to date and accessible. Operate in a flexible manner in order to ensure that the administration Team operates as efficiently and effectively as possible. To open and sort the post / electronic mail and take appropriate action as required. Take/Transcribe formal minutes as and when required. Photocopying and distribution of documents, articles etc. as required. To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks. The usual working day will from 8.30am 4.30pm in order to provide administration and telephone cover while the clinicians are working, assist with other administration work as requested by the Administration Team Lead / Line Manager / Service lead. To support and maintain, where required, elements of health, safety and security requirements across the service including reporting job requests to Berkshire shared services. To contribute toward the smooth running of the Enquiries Advice and Support service, receiving calls, transferring to therapists and processing referrals ORDERING / RESOURCES To order required stationery and clinical supplies / patient equipment as needed or directed. Ensure office supplies for the admin and secretarial teams are ordered in a timely manner using the Trust s online system. In collaboration with other administrators, ensure the department is always fully equipped of both central stock and non-stock items by regularly monitoring and ordering and to record and maintain equipment budget sheets for purchases of non-stock items, keeping managers informed. STAFF SUPPORT / SUPERVISION To contribute to the local induction of administration staff. To work collaboratively with other administrative staff within the locality. Support the training of new/temporary staff across the range of reception, switchboard and post duties. To support Educational Healthcare plan requests (EHCP) and booking appointments as needed. To cover other admin staff / reception staff when needed at times of absence i.e. annual leave or sickness. To cover other reception areas at other sites during times of absence i.e. annual leave, training or sickness. Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
Social Worker - Locality Team, Adult Social Care Employer: Wokingham Borough Council Salary: £42,839 - £49,282 Per Annum, Plus Benefits (Pay award pending) Location: Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours. DBS Check: Enhanced Closing Date: 12/07/2026 at 23:00 Reference: 711681, 712695, 713437, 711550, 713424 We're excited to offer a fantastic opportunity for a qualified Social Worker to join our dedicated Adult Social Care Team here at Wokingham Borough Council, on a full-time, permanent basis. This role sits within one of our locality teams. We operate two teams across the borough East and West, both of which support the same range and type of cases. As a Social Worker, you will work with a diverse range of individuals supporting them to live the life they choose. You'll focus on what individuals can do, not just what support they need whilst getting to know the people you work with and what matters most to them. The work you do will enable carers to continue in their caring roles for as long as they choose and are able to. This is an exciting opportunity to join an Award-Winning Local Authority, and a service that currently scores amongst the highest in the country following our recent CQC inspection, and we were especially proud to be rated 'Outstanding' for how we learn, improve, and come up with new ideas. This reflects our commitment to supporting our social workers to grow, share ideas, and deliver the very best outcomes for the people we support. You'll be joining a friendly, supportive team that values collaboration and care. Whether you're new to the role or bringing years of experience, you'll be welcomed, encouraged, and supported to do your best work and make a real difference. Wokingham Borough Council is proud to support , a movement working to change how we think about social care. Its goal is simple: everyone should be able to live in a place they call home, with the people and things they love, in communities that care and help them do what matters most. Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 30 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme GP Helpline 7 days per week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities: Assessing and reviewing the needs of adults and carers in line with the Care Act 2014 Offering advice, guidance, and access to the right support services Carrying out risk assessments and developing safety plans Working in a person-centred way, respecting people's dignity, culture, and wishes Using a strengths-based approach to help people live independently Working closely with carers, families, and partner organisations Candidate requirements: Qualified Social Worker (registered with Social Work England) A good understanding of social care law and professional practice Full Driving License and Daily Access to a Car A solution focused, compassionate team player About Wokingham Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Wokingham Borough sits in the heart of Berkshire and has excellent transport links to Reading and London. It includes a historic market town, welcoming villages and miles of beautiful countryside. We have high performing schools, thriving businesses and a strong sense of community. With good public facilities, a growing local economy and low crime rates, it's a great place to live and work. We're also committed to becoming a Marmot Borough, focusing on prevention, early intervention, and reducing inequalities across our diverse community. Click the link below and apply Today! Alternatively, to arrange an informal chat contact - Emma Fox, West Team Manager or Phillipa Peters-Weir, East Team Manager Closing date: Sunday 12th July 2026, 11pm Interview date: Please note that applications will be reviewed on a rolling basis, and you may be invited to interview before the closing date. AI in Applications: We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation. However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected. We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Jul 09, 2026
Full time
Social Worker - Locality Team, Adult Social Care Employer: Wokingham Borough Council Salary: £42,839 - £49,282 Per Annum, Plus Benefits (Pay award pending) Location: Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours. DBS Check: Enhanced Closing Date: 12/07/2026 at 23:00 Reference: 711681, 712695, 713437, 711550, 713424 We're excited to offer a fantastic opportunity for a qualified Social Worker to join our dedicated Adult Social Care Team here at Wokingham Borough Council, on a full-time, permanent basis. This role sits within one of our locality teams. We operate two teams across the borough East and West, both of which support the same range and type of cases. As a Social Worker, you will work with a diverse range of individuals supporting them to live the life they choose. You'll focus on what individuals can do, not just what support they need whilst getting to know the people you work with and what matters most to them. The work you do will enable carers to continue in their caring roles for as long as they choose and are able to. This is an exciting opportunity to join an Award-Winning Local Authority, and a service that currently scores amongst the highest in the country following our recent CQC inspection, and we were especially proud to be rated 'Outstanding' for how we learn, improve, and come up with new ideas. This reflects our commitment to supporting our social workers to grow, share ideas, and deliver the very best outcomes for the people we support. You'll be joining a friendly, supportive team that values collaboration and care. Whether you're new to the role or bringing years of experience, you'll be welcomed, encouraged, and supported to do your best work and make a real difference. Wokingham Borough Council is proud to support , a movement working to change how we think about social care. Its goal is simple: everyone should be able to live in a place they call home, with the people and things they love, in communities that care and help them do what matters most. Staff Benefits Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 30 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme GP Helpline 7 days per week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks And more! Key responsibilities: Assessing and reviewing the needs of adults and carers in line with the Care Act 2014 Offering advice, guidance, and access to the right support services Carrying out risk assessments and developing safety plans Working in a person-centred way, respecting people's dignity, culture, and wishes Using a strengths-based approach to help people live independently Working closely with carers, families, and partner organisations Candidate requirements: Qualified Social Worker (registered with Social Work England) A good understanding of social care law and professional practice Full Driving License and Daily Access to a Car A solution focused, compassionate team player About Wokingham Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Wokingham Borough sits in the heart of Berkshire and has excellent transport links to Reading and London. It includes a historic market town, welcoming villages and miles of beautiful countryside. We have high performing schools, thriving businesses and a strong sense of community. With good public facilities, a growing local economy and low crime rates, it's a great place to live and work. We're also committed to becoming a Marmot Borough, focusing on prevention, early intervention, and reducing inequalities across our diverse community. Click the link below and apply Today! Alternatively, to arrange an informal chat contact - Emma Fox, West Team Manager or Phillipa Peters-Weir, East Team Manager Closing date: Sunday 12th July 2026, 11pm Interview date: Please note that applications will be reviewed on a rolling basis, and you may be invited to interview before the closing date. AI in Applications: We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation. However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected. We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Hampshire) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts , and be responsible for installing/repairing heating system pipe work , while advising customers about gas safety and energy efficiency. As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket. What we're looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. About SNG SNG provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading 'homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.
Jul 08, 2026
Full time
Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Hampshire) locality, you will report directly to the Technical Manager - Gas and operate in a wider team. Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. As a Heating Engineer , you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service. You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts , and be responsible for installing/repairing heating system pipe work , while advising customers about gas safety and energy efficiency. As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket. What we're looking for: Gas qualifications: CCN1 - Core Gas Safety CENWAT1 - Central Heating Boilers & Water Heaters MET1 - Meters CKR1 - Domestic Cookers HTR1 - Gas Fires & Wall Heaters Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent) Great communication skills A full UK driving licence with the ability to drive a company van Previous experience as a domestic gas service and breakdown engineer Preferably, experience of working within social housing Comfortable working independently and as part of a team Confidence in using IT equipment such as iPads Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure. About SNG SNG provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading 'homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.
Social Worker Localities Service Hampshire County Council New Forest Up to £42 per hour Locum Opportunity Hybrid Working 3 Days per Week in the Office Key Highlights Up to £42 per hour Locum Social Worker opportunity Localities Service Based in the New Forest Hybrid working 3 days per week in the office Supportive and experienced management team Manage Child in Need, Child Protection, and Court Work cases Strong focus on relationship-based practice Immediate interview and start opportunities available Are you an experienced Social Worker looking for your next locum opportunity within a supportive and well-established Localities Service? Hampshire County Council is seeking a dedicated practitioner to join its New Forest team, working with children and families to deliver meaningful interventions that create lasting positive outcomes. This is an exciting opportunity to join one of the country's most respected local authorities, where social workers are empowered to build strong relationships with children and families while being supported by experienced managers and a collaborative team culture. Offering a competitive rate of up to £42 per hour and a hybrid working arrangement requiring 3 days per week in the office , this role provides the perfect balance of flexibility and frontline practice. About Hampshire County Council Hampshire County Council has a longstanding reputation for delivering high-quality services to children and families. The authority continues to invest heavily in its workforce, ensuring social workers have access to excellent supervision, professional development opportunities, and the resources needed to deliver outstanding practice. The Localities Service works with children and families across Child in Need, Child Protection, Public Law Outline, and care proceedings, providing ongoing support and intervention where safeguarding concerns have been identified. Practitioners are encouraged to develop meaningful relationships with families while working collaboratively with partner agencies to achieve sustainable change. The New Forest team benefits from a strong management structure, experienced practitioners, and a supportive environment where professional judgement and reflective practice are highly valued. Key Responsibilities Manage a caseload of children and families requiring statutory intervention and support. Undertake Child and Family Assessments and develop outcome-focused plans. Hold and progress Child in Need, Child Protection, and Public Law Outline cases. Complete direct work with children, young people, and families. Undertake risk assessments and implement safeguarding plans where necessary. Prepare high-quality assessments, reports, and court documentation. Participate in Child Protection Conferences, Core Groups, Strategy Meetings, and Legal Planning Meetings. Work collaboratively with education, health, police, and other partner agencies. Promote permanence, stability, and positive outcomes for children. Ensure children's voices remain central to all assessments and decision-making. Candidate Requirements Qualified Social Worker with a recognised Social Work qualification. Registered with the Social Work England . Experience working within Child Protection, Child in Need, Safeguarding, Assessment, or Locality Services. Strong knowledge of safeguarding legislation and statutory guidance. Excellent assessment, analytical, and report-writing skills. Ability to manage complex caseloads and work effectively within a multi-agency environment. Strong communication and relationship-building skills. Commitment to delivering positive outcomes for children and families. Why Work With Us? Up to £42 per hour competitive locum rate Hybrid working with 3 office days per week Opportunity to work within a highly regarded Localities Service Supportive and accessible management team Regular supervision and reflective practice Stable and well-resourced service Strong multi-agency partnerships Dedicated consultant support throughout your assignment Access to a wide range of future local authority opportunities Generous referral bonus scheme Opportunity to make a genuine difference in the lives of children and families Apply Today For a confidential discussion about this opportunity, please contact: Josh Dhumisani &#(phone number removed); (phone number removed) ️ (url removed)
Jul 07, 2026
Contractor
Social Worker Localities Service Hampshire County Council New Forest Up to £42 per hour Locum Opportunity Hybrid Working 3 Days per Week in the Office Key Highlights Up to £42 per hour Locum Social Worker opportunity Localities Service Based in the New Forest Hybrid working 3 days per week in the office Supportive and experienced management team Manage Child in Need, Child Protection, and Court Work cases Strong focus on relationship-based practice Immediate interview and start opportunities available Are you an experienced Social Worker looking for your next locum opportunity within a supportive and well-established Localities Service? Hampshire County Council is seeking a dedicated practitioner to join its New Forest team, working with children and families to deliver meaningful interventions that create lasting positive outcomes. This is an exciting opportunity to join one of the country's most respected local authorities, where social workers are empowered to build strong relationships with children and families while being supported by experienced managers and a collaborative team culture. Offering a competitive rate of up to £42 per hour and a hybrid working arrangement requiring 3 days per week in the office , this role provides the perfect balance of flexibility and frontline practice. About Hampshire County Council Hampshire County Council has a longstanding reputation for delivering high-quality services to children and families. The authority continues to invest heavily in its workforce, ensuring social workers have access to excellent supervision, professional development opportunities, and the resources needed to deliver outstanding practice. The Localities Service works with children and families across Child in Need, Child Protection, Public Law Outline, and care proceedings, providing ongoing support and intervention where safeguarding concerns have been identified. Practitioners are encouraged to develop meaningful relationships with families while working collaboratively with partner agencies to achieve sustainable change. The New Forest team benefits from a strong management structure, experienced practitioners, and a supportive environment where professional judgement and reflective practice are highly valued. Key Responsibilities Manage a caseload of children and families requiring statutory intervention and support. Undertake Child and Family Assessments and develop outcome-focused plans. Hold and progress Child in Need, Child Protection, and Public Law Outline cases. Complete direct work with children, young people, and families. Undertake risk assessments and implement safeguarding plans where necessary. Prepare high-quality assessments, reports, and court documentation. Participate in Child Protection Conferences, Core Groups, Strategy Meetings, and Legal Planning Meetings. Work collaboratively with education, health, police, and other partner agencies. Promote permanence, stability, and positive outcomes for children. Ensure children's voices remain central to all assessments and decision-making. Candidate Requirements Qualified Social Worker with a recognised Social Work qualification. Registered with the Social Work England . Experience working within Child Protection, Child in Need, Safeguarding, Assessment, or Locality Services. Strong knowledge of safeguarding legislation and statutory guidance. Excellent assessment, analytical, and report-writing skills. Ability to manage complex caseloads and work effectively within a multi-agency environment. Strong communication and relationship-building skills. Commitment to delivering positive outcomes for children and families. Why Work With Us? Up to £42 per hour competitive locum rate Hybrid working with 3 office days per week Opportunity to work within a highly regarded Localities Service Supportive and accessible management team Regular supervision and reflective practice Stable and well-resourced service Strong multi-agency partnerships Dedicated consultant support throughout your assignment Access to a wide range of future local authority opportunities Generous referral bonus scheme Opportunity to make a genuine difference in the lives of children and families Apply Today For a confidential discussion about this opportunity, please contact: Josh Dhumisani &#(phone number removed); (phone number removed) ️ (url removed)
Social Worker Safeguarding Service Southampton City Council £38 per hour Locum Opportunity Hybrid Working 3 Days per Week in the Office Key Highlights £38 per hour Locum Social Worker opportunity Safeguarding Service Hybrid working only 2 days per week in the office Supportive and experienced management team Manageable caseloads and strong multi-agency working Immediate interview and start opportunities Opportunity to make a genuine impact on children's lives Are you an experienced Social Worker looking for your next locum opportunity within a dedicated Safeguarding Service? Southampton City Council is seeking a skilled and motivated practitioner to join its frontline team, working with children and families where long-term support and intervention are required to improve outcomes and reduce risk. This is an excellent opportunity to join a local authority that is committed to delivering high-quality services while providing social workers with the support, flexibility, and resources needed to undertake effective safeguarding work. With a competitive rate of £38 per hour and a hybrid working arrangement requiring only 2 days per week in the office, this role offers an excellent balance of flexibility and professional challenge. About Southampton City Council Southampton City Council is committed to ensuring children and young people are safe, supported, and able to achieve their full potential. The council continues to invest in its children's services and has developed a strong culture of collaboration, professional development, and relationship-based practice. Working within the Safeguarding Service, you'll manage a varied caseload of children subject to Child in Need, Child Protection, and Public Law Outline processes, undertaking meaningful direct work and ensuring children receive the right support at the right time. You'll join a supportive team environment where managers are accessible, supervision is regular, and practitioners are encouraged to focus on high-quality social work practice that delivers positive outcomes. Key Responsibilities Manage a caseload of children and families requiring statutory intervention. Undertake Child in Need, Child Protection, and safeguarding assessments. Complete Section 47 investigations and risk assessments where required. Develop and implement outcome-focused care and safety plans. Undertake direct work with children and families to assess needs, strengths, and risks. Prepare high-quality assessments, reports, and court documentation. Participate in Child Protection Conferences, Core Groups, Strategy Meetings, and Legal Planning Meetings. Work collaboratively with partner agencies including education, health, police, and legal services. Ensure children's voices are central to assessment, planning, and decision-making. Maintain accurate and timely case recordings in line with statutory requirements. Candidate Requirements Qualified Social Worker with a recognised Social Work qualification. Registered with the Social Work England . Previous experience within Safeguarding, Child Protection, CIN, or Locality Services. Strong knowledge of relevant legislation, statutory guidance, and safeguarding procedures. Excellent assessment, analytical, and report-writing skills. Ability to manage competing priorities within a busy frontline environment. Strong communication and relationship-building skills. Why Work With Us? £38 per hour competitive locum rate Hybrid working with only 3 office days per week Supportive and experienced management team Regular supervision and reflective practice Opportunity to work within a stable and collaborative safeguarding service Access to a wide range of future local authority opportunities Dedicated consultant support throughout your assignment Excellent referral bonus scheme Opportunity to make a meaningful difference to vulnerable children and families Apply Today For a confidential discussion about this opportunity, please contact: Josh Dhumisani &#(phone number removed); (phone number removed) ️ (url removed)
Jul 07, 2026
Contractor
Social Worker Safeguarding Service Southampton City Council £38 per hour Locum Opportunity Hybrid Working 3 Days per Week in the Office Key Highlights £38 per hour Locum Social Worker opportunity Safeguarding Service Hybrid working only 2 days per week in the office Supportive and experienced management team Manageable caseloads and strong multi-agency working Immediate interview and start opportunities Opportunity to make a genuine impact on children's lives Are you an experienced Social Worker looking for your next locum opportunity within a dedicated Safeguarding Service? Southampton City Council is seeking a skilled and motivated practitioner to join its frontline team, working with children and families where long-term support and intervention are required to improve outcomes and reduce risk. This is an excellent opportunity to join a local authority that is committed to delivering high-quality services while providing social workers with the support, flexibility, and resources needed to undertake effective safeguarding work. With a competitive rate of £38 per hour and a hybrid working arrangement requiring only 2 days per week in the office, this role offers an excellent balance of flexibility and professional challenge. About Southampton City Council Southampton City Council is committed to ensuring children and young people are safe, supported, and able to achieve their full potential. The council continues to invest in its children's services and has developed a strong culture of collaboration, professional development, and relationship-based practice. Working within the Safeguarding Service, you'll manage a varied caseload of children subject to Child in Need, Child Protection, and Public Law Outline processes, undertaking meaningful direct work and ensuring children receive the right support at the right time. You'll join a supportive team environment where managers are accessible, supervision is regular, and practitioners are encouraged to focus on high-quality social work practice that delivers positive outcomes. Key Responsibilities Manage a caseload of children and families requiring statutory intervention. Undertake Child in Need, Child Protection, and safeguarding assessments. Complete Section 47 investigations and risk assessments where required. Develop and implement outcome-focused care and safety plans. Undertake direct work with children and families to assess needs, strengths, and risks. Prepare high-quality assessments, reports, and court documentation. Participate in Child Protection Conferences, Core Groups, Strategy Meetings, and Legal Planning Meetings. Work collaboratively with partner agencies including education, health, police, and legal services. Ensure children's voices are central to assessment, planning, and decision-making. Maintain accurate and timely case recordings in line with statutory requirements. Candidate Requirements Qualified Social Worker with a recognised Social Work qualification. Registered with the Social Work England . Previous experience within Safeguarding, Child Protection, CIN, or Locality Services. Strong knowledge of relevant legislation, statutory guidance, and safeguarding procedures. Excellent assessment, analytical, and report-writing skills. Ability to manage competing priorities within a busy frontline environment. Strong communication and relationship-building skills. Why Work With Us? £38 per hour competitive locum rate Hybrid working with only 3 office days per week Supportive and experienced management team Regular supervision and reflective practice Opportunity to work within a stable and collaborative safeguarding service Access to a wide range of future local authority opportunities Dedicated consultant support throughout your assignment Excellent referral bonus scheme Opportunity to make a meaningful difference to vulnerable children and families Apply Today For a confidential discussion about this opportunity, please contact: Josh Dhumisani &#(phone number removed); (phone number removed) ️ (url removed)
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the North Lincolnshire area. Position: 000014 Stroke Association Support Coordinator Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Our services are contracted, we currently have funding until 31 March 2028. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will: Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service. Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on our CRM database. Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Deliverig presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Stroke Association Finding strength through support The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. We're here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of our supporters and donors that we can provide vital support. Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity. We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work. We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jul 07, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the North Lincolnshire area. Position: 000014 Stroke Association Support Coordinator Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Our services are contracted, we currently have funding until 31 March 2028. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July 2026 Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will: Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service. Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on our CRM database. Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Deliverig presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Stroke Association Finding strength through support The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. We're here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of our supporters and donors that we can provide vital support. Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity. We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work. We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners. We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol , you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester . You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport. The Role Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include: Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money What you'll need You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstrable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need: Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance A track record of meeting deadlines and working effectively with others in a complex and dynamic environment Strong people skills and you'll be an effective communicator, with the ability to influence and challenge Evidence of excellent customer service achievements in a complex delivery environment Excellent oral and written communication and interpersonal skills Membership of a professional body - CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred Please note: Interviews will be held on 27th July in Bristol
Jul 07, 2026
Full time
At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners. We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol , you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester . You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport. The Role Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include: Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money What you'll need You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstrable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need: Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance A track record of meeting deadlines and working effectively with others in a complex and dynamic environment Strong people skills and you'll be an effective communicator, with the ability to influence and challenge Evidence of excellent customer service achievements in a complex delivery environment Excellent oral and written communication and interpersonal skills Membership of a professional body - CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred Please note: Interviews will be held on 27th July in Bristol
37.5 hours per week / permanent / working Monday to Friday . YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you an experienced maintenance professional looking to step into a rewarding role? Do you take pride in creating safe, welcoming homes that make a real difference in young people's lives? Our services provide supported housing for young people aged 16-25, offering both high (24 hour supported) and medium/low supported levels of housing including young families. We take a trauma informed, and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living. Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with project staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. This role will supervise a small team of maintenance workers within Brighton & Hove, and you will have previous experience of managing a team. You will be experienced of working in pressurised situations and will be able to prioritise your time and that of others in order to provide the best possible service, you will be a proven problem solver, and you will promptly identify where work expectations exceed capacity, or if external contractors are required to complete technical tasks. You will have excellent people skills and be able to communicate effectively with residents, contractors, maintenance staff, and project staff and managers. The postholder is responsible for the day to day delivery of maintenance, repairs and improvement works across their locality, monitoring team performance and ensuring compliance inspections and remedial actions are completed on time and to a high standard, with customer satisfaction at the centre of the service. You will manage a team of operatives, providing clear direction so all work is completed safely, professionally and efficiently. The role ensures safe working practices are consistently followed, supports value for money delivery, and contributes to organisational targets - including working towards Net Zero commitments. If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Experience and Knowledge Experience of leading and managing a high-performing team of operatives Knowledge of UK legislation and regulations relating to repairs and maintenance for landlords, compliance and Health & Safety in the workplace Knowledge of health and safety in the workplace NVQ2 or above, or relevant experience of working in a trade background (e.g. decorating, carpentry, plumbing, tiling) Good customer relationship skills, with the ability to build and maintain respectful relationships quickly and manage challenging behaviour, escalating issues as needed CLOSING DATE: Sunday 12th July at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Jul 07, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday . YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. Are you an experienced maintenance professional looking to step into a rewarding role? Do you take pride in creating safe, welcoming homes that make a real difference in young people's lives? Our services provide supported housing for young people aged 16-25, offering both high (24 hour supported) and medium/low supported levels of housing including young families. We take a trauma informed, and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations, enabling them to move on to fully independent living. Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with project staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. This role will supervise a small team of maintenance workers within Brighton & Hove, and you will have previous experience of managing a team. You will be experienced of working in pressurised situations and will be able to prioritise your time and that of others in order to provide the best possible service, you will be a proven problem solver, and you will promptly identify where work expectations exceed capacity, or if external contractors are required to complete technical tasks. You will have excellent people skills and be able to communicate effectively with residents, contractors, maintenance staff, and project staff and managers. The postholder is responsible for the day to day delivery of maintenance, repairs and improvement works across their locality, monitoring team performance and ensuring compliance inspections and remedial actions are completed on time and to a high standard, with customer satisfaction at the centre of the service. You will manage a team of operatives, providing clear direction so all work is completed safely, professionally and efficiently. The role ensures safe working practices are consistently followed, supports value for money delivery, and contributes to organisational targets - including working towards Net Zero commitments. If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Experience and Knowledge Experience of leading and managing a high-performing team of operatives Knowledge of UK legislation and regulations relating to repairs and maintenance for landlords, compliance and Health & Safety in the workplace Knowledge of health and safety in the workplace NVQ2 or above, or relevant experience of working in a trade background (e.g. decorating, carpentry, plumbing, tiling) Good customer relationship skills, with the ability to build and maintain respectful relationships quickly and manage challenging behaviour, escalating issues as needed CLOSING DATE: Sunday 12th July at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
Are you a skilled and reliable handyperson with a passion for creating safe, welcoming environments? We are looking for a Gardener / Handyperson to support our Leicestershire Residential Children's Services on a part-time permanent basis. At Barnardo's, we pride ourselves on delivering high-quality services that support some of the most vulnerable children and young people in the country. In this role, you will play an important part in ensuring our residential homes are safe, secure, and well-maintained environments where young people can thrive. Location Leicestershire - locality working. This role requires travel between sites. Our homes are located in Hinckley, Coalville, Market Harborough, Syston, Mountsorrel and Leicester. A full UK driving licence and access to your own vehicle (with fully comprehensive insurance including business use) is essential. Hours 16 hours per week. Flexible working pattern to be agreed. Key Responsibilities This list is not exhaustive but will include: Undertaking minor routine maintenance and repairs General gardening and upkeep of outdoor spaces Assembling flat-pack furniture and installing shelves and curtain poles Window cleaning (excluding excessive heights) Deep cleaning of carpets and surfaces as required Clearing minor drain blockages Moving furniture and equipment, including larger items across sites Completing health and safety checks and reporting any concerns to the Manager Ensuring all tools and equipment are clean, properly maintained, stored safely, and used in accordance with safety procedures Supporting the security of premises and ensuring homes remain safe environments Essential Requirements Applicants must clearly evidence in their application: A full UK driving licence and access to their own vehicle with comprehensive business-use insurance Experience of general maintenance and minor construction work (professional or demonstrable practical experience) Knowledge of the safe use and storage of tools, materials, and equipment Ability to identify matters requiring attention and take appropriate action Ability to take responsibility for the security of project premises Strong written and spoken English The ability to communicate positively and appropriately with young people Barnardo's is committed to safeguarding and promoting the welfare of children and young people. This role is subject to an enhanced DBS check and safer recruitment procedures. When completing your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and Additional Information document. This should be done with an understanding of the context of working within a residential children's home environment. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Jul 07, 2026
Full time
Are you a skilled and reliable handyperson with a passion for creating safe, welcoming environments? We are looking for a Gardener / Handyperson to support our Leicestershire Residential Children's Services on a part-time permanent basis. At Barnardo's, we pride ourselves on delivering high-quality services that support some of the most vulnerable children and young people in the country. In this role, you will play an important part in ensuring our residential homes are safe, secure, and well-maintained environments where young people can thrive. Location Leicestershire - locality working. This role requires travel between sites. Our homes are located in Hinckley, Coalville, Market Harborough, Syston, Mountsorrel and Leicester. A full UK driving licence and access to your own vehicle (with fully comprehensive insurance including business use) is essential. Hours 16 hours per week. Flexible working pattern to be agreed. Key Responsibilities This list is not exhaustive but will include: Undertaking minor routine maintenance and repairs General gardening and upkeep of outdoor spaces Assembling flat-pack furniture and installing shelves and curtain poles Window cleaning (excluding excessive heights) Deep cleaning of carpets and surfaces as required Clearing minor drain blockages Moving furniture and equipment, including larger items across sites Completing health and safety checks and reporting any concerns to the Manager Ensuring all tools and equipment are clean, properly maintained, stored safely, and used in accordance with safety procedures Supporting the security of premises and ensuring homes remain safe environments Essential Requirements Applicants must clearly evidence in their application: A full UK driving licence and access to their own vehicle with comprehensive business-use insurance Experience of general maintenance and minor construction work (professional or demonstrable practical experience) Knowledge of the safe use and storage of tools, materials, and equipment Ability to identify matters requiring attention and take appropriate action Ability to take responsibility for the security of project premises Strong written and spoken English The ability to communicate positively and appropriately with young people Barnardo's is committed to safeguarding and promoting the welfare of children and young people. This role is subject to an enhanced DBS check and safer recruitment procedures. When completing your application, please refer to your skills, knowledge, and experience in relation to the Person Specification, Job Description, and Additional Information document. This should be done with an understanding of the context of working within a residential children's home environment. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Locality Manager Location : Bury Salary : £47,250 per annum Job title: Locality Manager A fulfilling and exciting opportunity available for a Locality Manager to join our Association. The Locality Manager will be based in our offices in Bury but will be expected to travel across the region and outside of the region's service to meet the requirement for the role click apply for full job details
Jul 06, 2026
Seasonal
Locality Manager Location : Bury Salary : £47,250 per annum Job title: Locality Manager A fulfilling and exciting opportunity available for a Locality Manager to join our Association. The Locality Manager will be based in our offices in Bury but will be expected to travel across the region and outside of the region's service to meet the requirement for the role click apply for full job details
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: (phone number removed) Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 19, 2026
Full time
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: (phone number removed) Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Oct 06, 2025
Full time
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
