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Are you someone with some experience in the Insurance Industry and keen to pursue your career further? We're on the hunt for a Claims Handler to join our Telford office, you will use your knowledge and experience of the Insurance Industry to build strong and trusted client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on So, what does the role of a Claims Handler here involve? Claims is at the forefront of our service. Our clients rely upon us to deliver when they most need us, resolve issues, keep them in the loop and generally fight their corner. This role will be made for you if you love providing an end-to-end claims service, building on new and existing client and Insurer relationships by way of first class service within motor claims. Our Claims Handlers are excellent at reporting, chasing and advising customers on their claims and liaise from the First Notification of Loss through to the settlement of claims. Requirements Some insurance experience Strong Customer Service Experience Microsoft Office knowledge - Word, Outlook, Excel Person Specification Excellent communication and interpersonal skills Proactive attitude, with the ability to use initiative Excellent organisational skills The ability to work under pressure, while maintaining attention to detail Effective teamworking skills Confident oral and written communication skills Willingness to learn Resilience, to enable you to deal with problems and constructive criticism Proactive attitude, with the ability to use initiative In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays, increasing with length of service 35 hour working week Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,938 - £30,916 per annum, Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

We are currently looking for a Store and Parts Administrator to join a team in Aylesbury! Key Responsibilities Handle incoming calls, emails, and customer enquiries. Identify and source spare parts using manuals and parts catalogues. Prepare quotations, process orders, and follow up sales opportunities. Liaise with customers, suppliers, and engineers to ensure accurate order fulfilment. Maintain stock levels, receive deliveries, prepare parts for dispatch, and update stock records. Use company software to manage enquiries, orders, warranty claims, service requests, and stock control. Assist with stock takes and inventory reconciliation. Maintain a safe, clean, and organised working environment. Requirements Strong communication, customer service, and organisational skills. Good computer literacy and numeracy. Experience in parts administration, stock control, or a similar role. Ability to read parts catalogues and schematic drawings is advantageous. Clean driving licence, CSCS card, and telehandler licence are desirable. Personal Attributes Professional and courteous manner. Team player with a proactive approach. Reliable and dependable. Ability to work independently and use initiative. Commitment to maintaining high standards of accuracy, safety, and customer service. Hours - 8.30am - 5pm with a 1 hour lunch break Salary - 30,000 - 35,000 DOE For more information about the role, apply today! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.

Commercial Account Handler Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims. Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures. Handle client complaints in line with regulatory requirements and the Company's Conduct Policy, ensuring timely and appropriate resolution. Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining competency and proactively identifying areas for personal development. Deliver and maintain a consistently high standard of customer service, promoting excellent client care at all times. Develop and maintain strong professional relationships with clients, providing clear product guidance and support to meet their insurance needs. Support client retention by assisting with renewal processes, including re-broking existing business where appropriate to ensure clients are offered suitable and competitive cover. Promote the use of in-house premium finance options and insurer facilities where appropriate. Provide support to Account Executives and wider team members as required to ensure smooth client servicing and operational efficiency. What we're looking for: To be successful in this role, you must have the following skills; Previous experience as a Commercial Account Handler, ideally with 1-2 years industry exposure. Strong understanding of commercial insurance products. Experience of working to high standards of FCA compliance. Consistent record of target achievement and business growth. I.T. skills including use of an insurance IT system, ideally Acturis. Strong organisation skills. The ability to work to a high level of accuracy. Exemplary customer service skills with the ability to build solid relationships with clients and insurers. Regulatory and compliance awareness. Willingness to work towards Cert CII or already hold qualifications. What we offer: Competitive salary commensurate with level of experience Free parking Company Pension scheme Generous holiday entitlement, including birthday day off. Bupa Healthcare Cash Plan Life Assurance Many more REF-

Michael Page have just registered a new exciting Permanent Claims Handler Opportunity in Leeds to work for a reputable Insurance Organisation! No claims experience required the business would be open to the customer service background full training would be provided! Immediate interviews being held please apply now! Client Details Michael Page have just registered a new exciting Permanent Claims Handler Opportunity in Leeds to work for a reputable Insurance Organisation! No claims experience required the business would be open to the customer service background full training would be provided! Immediate interviews being held please apply now! Description As a Claims Handler you will be working in a busy Contact Centre Environment supporting customers throughout their claim from start to finish. You will dealing with a high volume of inbound and outbound calls ensuring an exceptional service and targets are achieved. If you thrive in busy environments are passionate about helping and supporting customers we would love to hear from you! Profile Previous contact centre/customer service experience A confident communicator with an excellent telephone manner Thrive in fast paced settings A keen eye for detail and good organisation An excellent team player Job Offer Salary of 26200+ reputable insurance business+ central location in Leeds+ full training provided+ excellent progression and development+ no shift patterns or weekends+ great team and culture+ good benefits package+ immediate interviews being held

Our client is an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of a hugely successful group of companies who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually. They are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team. In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Key Skills Required Working understanding of Household insurance policies to include bedroom rated and HNW requirements. Working understanding of Residential Landlords covers and associated requirements Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR Salary, Benefits & Hours Generous salary (depending on experience) Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

This role offers an excellent opportunity to investigate Complex credit hire claims. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000.The purpose of the role is to help our clients save hundreds of thousands of pounds each year in exaggerated and inflated credit hire claims. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims. Key Responsibilities The role will involve dealing with a caseload of DA & NDA pre-litigated credit hire files under the supervision of a Technical Supervisor. The main aspects of the role will involve:•Review and analysis of files throughout the life of the case, and in accordance with the client guidelines•Develop and maintain client relationships, always keeping the client at the heart of every decision•Formulating an initial strategy whilst assessing all intel and KYO strategies•Undertaking telephone negotiations with third party Solicitors•Liaising with the insured where necessary •Ensuring 'actions' are carried out as per the task list within the Case Management System•Accurately completing management information processes (MI)•Feedback successful "kick outs" to the pre proceedings handlers as well as clients via outcome reports•Ensuring all files are kept within ISO 9001 guidelines•To ensure compliance with the SRA standards and regulations•Adhere to the Keoghs Values•Ability to work in target driven environmentWorking Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch. Skills, Knowledge and Expertise Experience of handling Credit Hire files with evidence of managing own case load •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable•Ability to use own initiative•Ability to plan and prioritise workloads•Excellent listening and verbal communication skills•Good telephone negotiation skills•Ability to follow work processes and keep to Strategy•Ability to recognise when sensitivity and tact are required•Ability to make decisions•Ability to remain calm under pressure•Good IT skills including Word, Outlook, and experience of a Case Management System preferred•Adhere to the Keoghs ValuesDesirable:•Experience of handling PI claims•Knowledge of how to handle cases where indemnity may be an issueValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our values are at the heart of everything we do; We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

? Shape the Future of Complex Injury Law at Keoghs We're looking for an ambitious and inspiring Senior Associate / Lead Lawyer to join our Complex Injury team in Birmingham . This is a standout opportunity to step into a leadership role where you will lead, develop and grow a high-performing team , while handling a stimulating caseload of high-value claims. At Keoghs, you'll be empowered to build your reputation , strengthen client relationships, and play a key role in developing both the team and our wider business. What You'll Be Doing As Lead Lawyer, you'll combine technical excellence with people leadership and client development , making a real impact across the firm. Your key responsibilities will include: Leading, motivating and developing a team of complex injury lawyers (2 direct reports initially, with scope to grow) Managing a caseload of complex injury claims, primarily RTA with some EL/PL exposure Handling large loss cases (250thousand - 1M+), supported by a Technical Director Advising clients on indemnity, liability, quantum and claims strategy Building and strengthening relationships with key insurance clients and senior claims handlers Developing your profile and supporting business development and client growth Delivering training internally and to clients Attending court hearings, trials and settlement conferences Driving team performance through objective setting, regular reviews, and development plans Supporting recruitment and team expansion as the function grows Ensuring compliance with SRA regulations and firm processes What we're looking for Technical Expertise: Qualified Solicitor with strong Defendant RTA experience Proven track record handling high-value complex injury claims Experience managing cases 250thousand - 1M+ Confident in advocacy Leadership Capability: Proven ability to lead, inspire and develop a team Strong communicator, able to deliver feedback and support performance effectively Passionate about people development, wellbeing and engagement Skilled at delegation and workload management Core Skills: Confident, proactive and driven Excellent communication and client relationship skills Strong analytical and decision-making abilities Commercially aware with business development acumen Highly organised, with the ability to prioritise and meet deadlines Why Join Keoghs? This is more than just a legal role - it's a chance to shape a team, build client relationships and develop your leadership career in a firm that values innovation and collaboration. You'll be joining a business that is committed to your growth, success and long-term career development . ? Ready to Lead? If you're ready to take the next step in your career and make a meaningful impact in a high-performing, forward-thinking team, we'd love to hear from you. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Insurance Claims & Client Services Specialist Ready to take the next step in your insurance career with a global market leader? Aon Business Services in Leicester is looking for an ambitious Insurance Claims & Premiums Handler to join our high-performing, collaborative team. You'll work with a diverse portfolio of international clients, becoming a trusted point of contact and playing a visible role in delivering outstanding service. This is a predominantly claims-focused position, initially centred on binder business, with the opportunity to broaden your expertise across Reinsurance Excess of Loss and Facultative claims. You'll be supported with structured learning, exposure to complex risks and clear pathways for career development. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You'll play a key role in keeping our client accounts running smoothly and accurately. On a typical day, you will: Co-ordinate and own post placement transactional activities Work collaboratively with our Global Capability Centre to manage your portfolio of clients, including the processing and submission of claims & premiums to both London and company markets, making sure everything is accurate, timely and compliant. Solve problems before they become issues Take the lead in resolving client and underwriter queries, working with colleagues and stakeholders to streamline the process and keep transactions moving. Take control of cash flow Proactively manage overdue balances, agreeing actions with clients and carriers to secure timely settlement and maintain strong relationships. Collaborate across the business Work closely with brokers, Client Managers and other internal teams to deliver a seamless client experience and support effective account management. You'll receive full, structured training and ongoing support from experienced colleagues. As your knowledge grows, you'll be encouraged to take ownership of your own portfolio of clients , build relationships with key contacts across the global market, and play a visible part in delivering an outstanding service for some of the world's leading organisations. How this opportunity is different This a rare opportunity to join an industry leading insurance broker with around 60,000 employees in over 120 offices across the world. The Leicester team services all classes of business, including Marine & Energy, Cyber, Aviation, Property & Casualty, Credit & Bonds, Accident & Health, UK Motor and Catastrophe, worldwide. Skills and experience that will lead to success We're open-minded about your background - you might already be working in insurance, or you may have office experience in financial services and be looking for your next step. What matters most is your potential and mindset. You're likely to be successful in this role if you can demonstrate: Strong analytical and problem-solving skills You enjoy getting into the detail, spotting patterns or discrepancies, and resolving issues in a structured way. Confident use of Microsoft Office Comfortable working with Outlook, Excel and Word in a professional environment (e.g. using spreadsheets, tracking information, preparing documents and emails). Proactive and organised working style Able to manage your own workload, meet deadlines and take ownership of tasks, while also contributing positively to a team. Clear, professional communication Good written and verbal communication skills, with the ability to explain information clearly and build effective working relationships. Experience in insurance or the wider financial sector is an advantage, but we're also keen to hear from candidates with transferable skills who are motivated to build a long-term career in insurance.

This permanent role is an excellent opportunity for an organised and detail-oriented Claims Handler to join the professional services industry. You will handle customer service queries efficiently while ensuring claims are processed accurately and in a timely manner. Client Details This opportunity is with a well-established organisation within the professional services industry. They operate as a mid-sized company, offering a supportive environment with a focus on delivering exceptional service to their clients. Description Manage and process customer claims from initial enquiry to resolution. Accurately document and maintain records of all claims activity. Communicate effectively with clients to gather necessary information and provide updates. Collaborate with internal teams to ensure claims are resolved efficiently. Review and analyse documentation to assess claim validity and compliance. Provide excellent customer service while adhering to company policies and procedures. Resolve claims-related queries and escalate complex cases when necessary. Contribute to process improvements and ensure adherence to industry standards. Profile A successful Claims Handler should have: Strong organisational skills and attention to detail. Experience in customer service or a related field within the professional services industry. Ability to manage multiple tasks and prioritise effectively under pressure. Proficiency in using relevant software and tools for claims processing. Excellent communication and interpersonal skills. A problem-solving mindset with a focus on delivering high-quality outcomes. Job Offer Competitive salary of £27,000 + monthly bonus. 2pm finish on a Friday (1pm finish during winter)! Permanent role with opportunities for professional growth. Supportive work environment within the professional services industry. Potential for additional benefits subject to discussion during the hiring process. If you're ready to advance your career as a Claims Handler, apply today to become a valued part of this respected organisation.

Our client is looking to recruit a Subsidence / Property Claims handler within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of subsidence claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims / Job Ref: CD259. For all other vacancies, take a look at our website - exchange-street.co.uk

Motor Claims Handler (CH2) Location: Liverpool Contract: Permanent Hours: Full-time, 35 hours per week Are you an experienced Motor Claims Handler looking to take the next step in your career? Join Keoghs in Liverpool and become part of a high-performing team managing pre-litigated motor claims up to £15,000, including Personal Injury (PI), from inception through to settlement. If you're organised, detail-focused, and confident managing your own caseload - we want to hear from you. Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) efficiently and confidently from start to finish Delivering high standards of service and productivity Working collaboratively with colleagues to achieve the best outcomes Maintaining accurate data and ensuring systems are up to date Communicating clearly and professionally with clients Skills, Knowledge & Expertise What We're Looking For 12 months' relevant experience or 6 months' experience plus a law degree (or equivalent) Experience using the MOJ Claims Portal Excellent attention to detail Strong communication and negotiation skills Organised and able to manage your own workload effectively A client-focused mindset with great customer service skills Job Benefits Why Join Keoghs? At Keoghs , our values shape everything we do: We are Connected We are Dynamic We are Innovative We Succeed Together You'll be part of a collaborative and supportive environment where your contribution genuinely matters. What's in It for You? 25 days' holiday (increasing with service) + option to buy/sell 3 days Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support & wellbeing services Death in Service (after 1 year) Pension: 5% employee / 3% employer contribution Cycle to Work Scheme Tech Scheme Access to online discount platforms Local retail discounts If you're ready to build your career with a leading legal services provider and thrive in a fast-paced, supportive team - apply today and join Keoghs in Liverpool.

An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression

We re committed to delivering outstanding service to our customers but that starts with looking after the people who make it happen: you . We re excited to be recruiting Claims Handlers (Third Party Property Damage) to join our team. You ll receive all the training and support you need to thrive, along with a fantastic benefits package and the flexibility of hybrid working. If this sounds like you, we d love to hear from you . Let s do great work together. Responsibilities Deliver customer solutions in line with policy and claims processes to ensure an excellent claims experience. Investigate and decide on liability and quantum early, identifying fraud risks and indemnity concerns. Provide effective solutions to enhance third-party customer experience and meet capture targets. Manage your caseload to a high standard, ensuring accurate documentation and up-to-date system records. Use claims knowledge and negligence principles to negotiate optimal liability and cost outcomes. Aim for first-call resolution, take ownership of issues, and keep customers informed until resolved. Act on feedback from quality audits to build technical capability and complete agreed development actions. Work collaboratively with Claims suppliers to build partnerships aligned with strategy. Recommend and implement solutions that meet service standards and minimise risk and leakage. Support the Claims function in meeting customer needs, including adherence to Treating Customers Fairly, and drive continuous improvement. Liaise effectively with internal teams to identify and manage Claims issues. Maintain ongoing compliance with FCA requirements and all relevant legal, regulatory, and risk frameworks. Knowledge, Experience and Qualifications Motor Claims knowledge (highly beneficial). Understanding of FCA regulations, FOS approach, and TCF principles. Strong planning and workload management skills. Effective negotiation and influencing abilities. Good verbal, numerical and analytical reasoning; objective problem-solver. Proficient with Word, Excel and general IT systems. Understanding of negligence principles and motor accident liability. Why Join Us? We re committed to helping you grow supporting your development in your current role and creating opportunities to explore new paths and advance your career. Here s what you can enjoy at AND-E: Award-Winning Employer: Best Large Insurance Employer 2023 (British Insurance Awards). Excellent Work Life Balance. Competitive Pay and Benefits that reflect your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: 25 days annual leave, increasing to 26 days after one year of service with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary & Hours: Salary of up to £35,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details

Commercial Account Handler Mansfield Hybrid Working (after probation) Independent Insurance Broker £28-38,000 Are you an experienced Commercial Account Handler looking for a role where you'll be genuinely valued and given the opportunity to build long-term relationships with clients? We are currently working with a highly regarded independent Insurance Broker in Mansfield who are looking to strengthen their team with the appointment of a Commercial Account Handler. This is a fantastic opportunity to join a business that has built an excellent reputation for delivering outstanding service and tailored insurance solutions to both commercial and personal clients. Unlike many larger corporate brokers, they pride themselves on offering a personal approach, both to their clients and their employees. The Opportunity As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, providing first-class service and technical support across a wide range of insurance products. You'll be working closely with clients, insurers and colleagues to ensure policies are administered efficiently and that clients receive the advice and support they need throughout the policy lifecycle. Your duties will include: Managing day-to-day client enquiries Processing mid-term adjustments and policy amendments Preparing and negotiating commercial renewals Obtaining and comparing quotations from insurers Producing policy documentation and ensuring records are maintained accurately Supporting clients with claims-related enquiries Building and maintaining strong client relationships Ensuring all work is completed in line with FCA and company compliance standards About You To be considered for this role, you'll need previous experience working within a commercial insurance broking environment and be comfortable managing your own portfolio of clients. We're particularly interested in speaking with individuals who have: Strong commercial insurance knowledge Experience handling renewals and general account management responsibilities Excellent customer service and relationship-building skills Strong organisational skills and attention to detail Experience using broking systems and CRM platforms The ability to work effectively both independently and as part of a team Progress towards Cert CII qualifications would be advantageous, although it is not essential. Why Join This Broker? This is a business that genuinely values its people and has created a supportive, close-knit working environment where everyone plays an important role. You'll benefit from: Hybrid working arrangements after probation (6 months) A friendly and collaborative team culture A varied portfolio of commercial clients Opportunities to further develop your technical knowledge Long-term career prospects within a growing independent brokerage The chance to work for a business that prioritises client relationships over call volumes and targets If you're looking to join a broker where quality service still matters and where you can make a genuine difference to your clients, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, please contact Lesley at CKB Recruitment.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details