28 jobs found

Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

INTELLIGENCE ANALYST The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. Specific Role Purpose: The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. They deliver insights and offer value to the organisation in understanding the threat, risks and vulnerabilities that are identified through intelligence and investigations. Key Responsibilities: Force Intelligence Analysts require a wide skill set and maturity to ensure resilience and high pressure demands of the Force policing requirements for West Midlands are met across both Covert and Overt operational activities. Aspiring Force Intelligence analysts will ideally have experience of major investigations, strategic and partnership working. In addition they must have demonstrable analytical skills at a very high standard. Regardless of area of expertise, all analytical products are National Intelligence Model (NIM) compliant. Strategy Conduct analysis at a strategic, tactical and/or operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. To assist in the development of intelligence collection plans to ensure the effective communication of these to: operational officers; Senior Leaders; Force Executive Team; other Police Forces and external partners. Identification and assessment of the Tactical and Strategic Priorities for Force through use of MoRILE. To develop and maintain knowledge of current intelligence together with crime trends and patterns relevant to the force. To utilise their subject matter knowledge to advise upon and recommend likely targets or pathways of resolution from their analysis to senior officers. Professional Leadership To contribute to a system of governance, to deliver a clear and integrated approach to tackling crime and vulnerability threats across the organisation. Provide advice and interpret policies, legislation and practice to ensure internal customers are fully aware of all relevant facts to support informed decision making. Provide complex evidential analysis and professional witness testimony to the highest of standard to secure the successful prosecution of offenders involved in serious and organised crime. Maintain awareness of innovation within intelligence & analysis to ensure implementation of the latest techniques, tactics, products, best practice and information relevant to the role. Direct and guide research completed by others. Engagement Prepare briefing notes and deliver clear presentations where appropriate ensuring that the medium used is suitable for the audience. Through engagement with key stakeholders, establish and interpret requirements to ensure the needs of stakeholders are met. To maintain relationships and to liaise with staff across the force and other agencies to obtain and/or disseminate information, and actively participate in meetings. To interpret and work with investigators to retrieve and shape complex information/data from crime scenes for inclusions in analysis and reports. When required to do so, offer specialist guidance, influencing decision making of Force Executive Team, Police Senior Investigating Officers, Intelligence Managers and Intelligence Officers regarding crime, community tensions and operations. Compliance To undertake all analytical functions in preparation of National Intelligence Model products, in accordance with the Analysis Authorised Professional Practice guidance set by the College of Policing. To prepare evidence, attend court and give evidence in support of crime investigations. Perform regular dip samples for data quality, including evaluation information and its risk where appropriate (such as the use of the National Intelligence Record 3x5x2 ). Work to a high level of integrity, routinely handling Secret information, and as such following GPMS and other guidance with regard to handling and storing this data. Adhere to all legislation, working principles, policies & guidance relevant to the role. To ensure that a duty of care is shown and take appropriate action to comply with Health and Safety requirements at all times. Change Management & Delivery Be able to switch between tactical, operational and strategic roles to fulfil the analytical needs of the organisation. Monitor & Evaluate Provide detailed analysis to assist the organisational understanding of multiple facets of crime and vulnerability threats. Provide effective horizon and environmental scanning products. Achieved through proactive scanning research, and subsequent analysis of research. To communicate findings, inference and hypothesis. Provide comprehensive analytical products that interpret intelligence and provide clear understanding and guidance to drive the proactive acquisition of further intelligence and evidence. General College of Policing Intelligence Professionalisation Programme (IPP) Qualification (to complete within 12 months of appointment), and continued IPP compliance. The post holder will be expected to undertake training as and when required. The post holder will be expected to comply with health and safety requirements. Undertake any other duties commensurate with the role. SPECIFIC COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE Knowledge & Experience This section should detail the requirement of previous experiences and knowledge gained from academic qualifications if appropriate. e.g. significant experience of administrative duties, degree level educated. Essential: Degree level in relevant subject or equivalent qualification or experience within a similar environment Experience of collating, evaluating, structuring and processing data to identify patterns, series, similarities and discrepancies within a variety of information types. Ability to use software packages in the charting and analytical preparation of data Evidence of working with, Interpreting & simplifying complex data sets. Highly competent in the use of Microsoft packages, advanced skills in Microsoft Excel. Evidence a good understanding of the requirements of the National Intelligence Model (NIM) Understanding of, and ability to apply, relevant legislation (i.e ECHR, RIPA, Data Protection). Experience of working within a team and on own initiative, effectively planning and organising activities and resources to meet objectives. Desirable: Experience as an Intelligence Analyst within a law enforcement agency (LEA). Knowledge of current crime threat trends and organisational, policy issues relevant to policing. Experience of using databases to both input and extract data. Experience of the use of statistical and risk models Experience of relevant analytical tools, such as iBASE, i2 workstation, GIS applications and other customised databases; Understand the practical distinctions between analysis, policy and decision-making Skills This section should detail the competency requirement which could be developed through non formal training. e.g. effective time management, influencing and negotiating, effective communication including written and verbal. Refer to skills database for core operational skills Essential: Experience of research and analytical processes / techniques. Ability to work in a high pressure environment yet still providing accuracy at all times and a high level of detail. Articulate and able to discuss Influence and negotiate Ability to work as part of a team Evidence of preparing and delivering presentations. Ability to build positive relationships with colleagues, internal and external partners Self-motivated with the ability to work with minimum supervision and use own initiative. Desirable: Ability to recognise conscious / unconscious biases associated with intelligence analysis. Hours of Work and Flexibility: You will work on a shift pattern which could encompass early mornings, late evening shifts and weekends. The core hours of this role will be on an agreed shift pattern. Working outside of these hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement at times to travel to other locations within the Force area. Due to the nature of this role it is essential that you re flexible in terms of your working location and are prepared to work temporarily at other locations. Must have capability to travel to different locations across the Region and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times.

Family Liaison Officer Bradford, West Yorkshire Full-Time Term Time + Training Days Salary: 24,511.00 Start Date: September 2026 Make a Difference Where It Matters Most Are you an experienced Family Liaison Officer looking for your next opportunity in education? Do you have a proven track record of supporting families, improving attendance, and working effectively with vulnerable pupils and external agencies? We are seeking a dedicated and proactive Family Liaison Officer to join our supportive team in Bradford. This is a rewarding opportunity for an experienced professional who understands the challenges facing schools and families and can make an immediate impact within our school community. The Role As Family Liaison Officer, you will act as a key link between home and school, supporting families to overcome challenges that may impact a child's education, attendance, wellbeing and development. Key responsibilities include: Building positive and trusting relationships with pupils, parents and carers. Acting as the first point of contact for families requiring support or guidance. Conducting home visits where appropriate to support attendance, safeguarding and engagement. Working closely with school leaders to improve pupil attendance and punctuality. ️ Supporting vulnerable pupils and families experiencing social, emotional or financial challenges. ️ Contributing to safeguarding processes and maintaining accurate records. Signposting families to relevant support services and external agencies. Working collaboratively with pastoral teams, safeguarding staff and local organisations. Organising and facilitating parent workshops, meetings and family engagement events. ️ Maintaining confidential records and producing reports when required. Essential Requirements To be considered for this role, applicants must : Have previous experience working as a Family Liaison Officer, Parent Support Advisor, Family Support Worker, Attendance Officer, or in a similar school-based family support role. Have experience working within UK schools and a strong understanding of the education sector. Have a proven ability to engage positively with children, families and external agencies. Have experience supporting attendance, safeguarding, wellbeing and family engagement initiatives. Possess a sound understanding of safeguarding and child protection procedures. Demonstrate excellent communication, organisation and relationship-building skills. Be able to work independently whilst managing a varied caseload. Hold the right to work in the UK. Desirable Relevant qualifications in Education, Social Care, Youth Work, Family Support or a related field. Experience working within a multi-agency environment. Knowledge of attendance strategies and Early Help processes. What We Offer A welcoming and supportive school community. Opportunities for professional development and training. A rewarding role where you can make a genuine impact on children's lives. A committed leadership team focused on staff wellbeing. The opportunity to work alongside experienced pastoral and safeguarding professionals. ️ Safeguarding Statement This school is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. The successful candidate will be subject to an Enhanced DBS check, satisfactory references and all other pre-employment checks in line with Keeping Children Safe in Education (KCSIE) guidance. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ's on the Teaching Personnel website for details.All pay rates quoted will be inclusive of 12.07% statut

Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies

We are looking for a pro-active and enthusiastic Community Engagement and Training Officer to raise awareness of our services in Lincolnshire through a variety of engagement activities. This is a home based, part-time role but will require regular travel within the county. What we offer At Victim Support, we are committed to attracting and retaining the best talent click apply for full job details

Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads AoD s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD s values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities 1. Lead, plan and coordinate AoD s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. 2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. 3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. 4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. 5. Promote co-production practice across AoD s services, working with other managers to embed user involvement in service design and review. 6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. 7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. 8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. 9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. 10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection. 11. Represent AoD positively at external meetings, forums and events, promoting our work and values. 12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.

Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better under

Groundwork South is seeking a motivated and experienced Senior Project Officer to lead on the delivery of our Climate Action Fund project over the next five years. Senior Project Officer (Climate Action Fund Training and Development Lead) Contract: Fixed term until June 2031 Hours: Full-Time, 37.5 hours each week Salary: £28,000 - £32,000 per annum Location: Home-based (with travel across England) There is a focus on South West England during the pilot phase About Us Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people s prospects, and promote greener living and working. We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. About the Project Communities Prepared works with volunteers and communities across England to help them build the skills, confidence and knowledge needed to prepare for, respond to and recover from emergencies. This includes supporting communities to plan for climate-related risks such as flooding, storms, heatwaves, and severe weather. Despite the successes we have had through our programme to date, we are not currently reaching diverse enough audiences and too often there are people missing from the resilience sector. This needs to change. To address this we are now embarking on an exciting new UK-wide partnership programme funded through the National Lottery Community Fund s Climate Action Fund over the next five years. The programme responds to growing evidence that climate-related emergencies, including extreme heat, flooding, fire, cold and severe weather, disproportionately impact marginalised communities, while those same communities are often excluded from resilience planning and decision-making. The programme brings together Equally Ours, Communities Prepared (part of Groundwork South), and the VCS Emergencies Partnership (VCSEP, part of the British Red Cross) to strengthen climate resilience by ensuring that communities experiencing discrimination and disadvantage are at the heart of climate preparedness, response, recovery and policy-making. Through a rights-based and co-produced approach, the programme seeks to shift climate resilience policy and practice away from models that frame communities as vulnerable , and towards approaches grounded in agency, participation, equality and shared responsibility. Key Responsibilities As Senior Project Officer, you will: Work with the project team to map stakeholders and co-develop a structured engagement plan to recruit and work with marginalised communities. Build a collaborative and trusting relationship with the partner organisations and other stakeholders for this project, ensuring this work meets their expectations and complements areas of the work programme led by others. Work with project participants and partners to co-design Communities Prepared material and delivery methods that are more accessible and relevant to diverse audiences. Lead on the delivery of resilience training and workshop sessions with diverse audiences, both in-person and online. Work with project participants and partners to co-design a train the trainer model that will enable diverse audiences to deliver resilience training within their own communities, amplifying reach and impact. Work with the core Communities Prepared team to adapt our offer with the long-term goal of the Programme reaching more diverse audiences, especially those seldom heard in this sector. The role involves regular travel across the UK, with a focus on South West England during the project s pilot phase. We are looking for someone with: Experience in community engagement or community development. Experience delivering training or workshops. Strong organisational and project management skills. Excellent communication and relationship-building skills, confident to engage people from a range of different backgrounds. Experience working with multiple stakeholders or partners. Confidence working independently in a remote role. An interest in climate change, community resilience and wider community development. A willingness to travel across the country. Closing date for applications : 11.59pm, 30th June 2026 Interview date: 15th July over MS Teams Interview panel: Representatives from Groundwork South, Equally Ours and VCSEP (tbc) Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.

Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Family Support officer - DDSL Aurora Poppyfield School Join our dedicated team at Poppyfield School, where we support students aged 11-16 with Autism Spectrum Condition (ASC) through a nurturing and inclusive approach. We empower our young people to access the national curriculum in a way that works for them and to achieve meaningful vocational qualifications by the time they leave school. Due to internal promotion we're looking to recruit a Family Support Officer. You will work with our DSL/Pastoral lead, together with the therapy team in supporting families of our students. Why Apply? You want to make a real difference to pupils and their families. You enjoy working with an inspiring pupil community. You value collaboration within a committed multi-disciplinary team. You care about well-being and want an organisation that shares those values. You're looking for an employer that supports, develops, and invests in its staff. Key Duties: Act as a role model and support the development of supportive relationships between home and school. To coordinate the effective implementation of the Attendance Policy. Monitor, track and report on pupil attendance and those where there are concerns around attendance. To liaise with parents/carers who are currently open to family support and early help to ensure a multi-disciplinary approach. Deliver relevant staff training (CPD). To provide therapeutic support to pupils who are struggling to engage in class based learning or school, in consultation with the therapy team and key members of the teaching team, with the aim of re-engagement in class. Produce attendance and family-support data for SLT and Governors. Ensure that all relevant monitoring, recording and reporting has been completed, to ensure compliance with relevant policies, procedures and legislation. Please note that duties will vary and you will be expected to contribute to the overall aims of Poppyfield when required. Please see the link at the bottom of the page for our full job description. Skills and Qualifications GCSE Maths and English qualification minimum Grade 4 or equivalent is essential. A relevant professional qualification or the ability to gain L3 in working with children and young people. L3 in working with children and young people is highly desirable. Qualifications in psychology or social care would be desirable. How to Apply: For candidates that haven't worked in this sector before please be aware that for regulatory reasons the application process is far more detailed and thorough compared to other sectors. Please complete the online application form in full, including all employment and education details, and provide a personal statement that makes us keen to speak to you. If you need any assistance or would like any more information, please contact Liz in the Aurora Group Recruitment Team at Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search

Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.

Head of Income Generation and Communications We are seeking an experienced fundraising and communications leader to drive sustainable growth, develop new income streams and strengthen organisational impact. Position: Head of Income Generation and Communications Salary: £30,600 (£51,000 FTE) Location: Essex (Hybrid Working) Hours: Part Time, 22.5 hours per week Contract: Permanent Closing Date: 17th July 2026 About the Role This is an exciting opportunity for an experienced fundraising or communications professional who wants to make a genuine difference in a values-led organisation. Reporting to the Chief Delivery Officer and working closely with colleagues across the organisation, you will lead fundraising, public sector contracting and communications activity. From securing new income streams and developing strategic partnerships to increasing organisational visibility, you will play a key role in ensuring future sustainability and growth. This is a varied, hands-on role where you will combine strategic leadership with practical delivery, supporting a small and flexible team to maximise impact. Key responsibilities include: Leading fundraising, contract tendering and communications functions Developing and growing income from grants, corporate partnerships, community fundraising and statutory contracts Building strategic partnerships that strengthen services and expand reach Overseeing communications and marketing activity to increase awareness and engagement Provide leadership and support to a high-performing team. Report on performance and ensure income generation remains sustainable. About You You will be an experienced leader with a strong understanding of fundraising and relationship management. You may already be working at Head of level or be ready to take the next step in your career. You will bring: Experience across a range of fundraising disciplines, particularly grants, corporate and community fundraising Strong relationship-building and influencing skills Experience developing partnerships and identifying new opportunities Financial awareness and confidence managing budgets and resources Previous experience leading and developing teams Strong communication skills with the ability to engage a range of stakeholders A proactive, collaborative and solutions-focused approach Experience of public sector tendering, commissioning or contract management would be advantageous. About the Organisation This values-led organisation supports autistic people and individuals with learning disabilities to live fulfilling lives and be part of inclusive communities. With a strong focus on innovation, partnership working and improving outcomes, the organisation is committed to building sustainable services that enable people to thrive and achieve their aspirations. Benefits include flexible working options, pension scheme, training and development opportunities, Employee Assistance Programme, Blue Light Card and free on-site parking. Although this role is advertised on a part-time basis, increased hours may be considered for the right candidate. Conversations about flexible working and hours are welcomed during the interview process. Other roles you may have experience of could include: Head of Fundraising, Head of Development, Head of Partnerships, Head of Income Generation, Fundraising Manager, Business Development Manager, Director of Fundraising, Head of Communications, Head of Marketing and Fundraising, Strategic Partnerships Manager. If you're passionate about creating sustainable growth and helping communities thrive, we'd love to hear from you. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Job Title: Male Senior Support Worker Forensic & Substance Misuse Company: Tezlom Location: Hounslow, London Salary: £14-£14.50 per hour Contract: Temp to Perm-Full time Hrs About the Role Tezlom is currently recruiting experienced and compassionate Mental Health Support Workers to work in the Hounslow area.This role involves supporting individuals with forensic backgrounds, including ex-offenders and those experiencing substance misuse challenges. You will play a vital role in helping service users rebuild their lives, maintain recovery, and reintegrate safely into the community. Key Responsibilities Provide high-quality support to individuals with complex mental health and substance misuse needs Work closely with ex-offenders in supported living settings Assist with care plans focused on recovery, rehabilitation, and independence Encourage engagement with substance misuse programmes and mental health services Support with daily living skills, appointments, and community integration Manage and de-escalate challenging behaviours in a professional manner Maintain accurate records and documentation Work collaboratively with multidisciplinary teams including probation officers, social workers, and healthcare professionals Adhere to safeguarding and risk management procedures at all times Requirements Previous experience in mental health, forensic, or substance misuse settings NVQ Level 3 in Health & Social Care (or equivalent) REQUIRED Strong understanding of the needs of ex-offenders and individuals in recovery Ability to work in challenging environments with resilience and empathy Excellent communication and interpersonal skills Knowledge of safeguarding and professional boundaries Enhanced DBS (or willingness to obtain one) What Tezlom Offers Competitive pay rates Weekly pay Ongoing training and development opportunities Friendly and supportive recruitment team Opportunity to gain experience across a variety of services How to Apply If you are passionate about supporting individuals to overcome barriers and make positive life changes, we would love to hear from you. Apply today and one of our Team Member will be in touch

Job Description: Security Officer Plymouth Community Diagnostic Centre and Derriford Hospital 10 Western Approach, Plymouth PL1 1TQ 6 hour shifts available between 07:30 and 20:30, across 7 days per week. Band 3 - £13.56 up to £22.92 Are you ready to play a vital role in keeping patients, staff, and visitors safe? As a Security Officer on the Bank team at Derriford Hospital, you will be an essential part of our Facilities team, delivering a professional, high-quality security service across all Trust sites. You will be predominantly based at Paignton Diagnostic Centre initially but will also be required to work at Derriford Hospital. From opening and closing the building, patrolling the site, responding to work requests to monitoring CCTV and supporting staff during challenging situations, your work ensures a safe, secure, and welcoming environment for everyone. This is a temporary role but ongoing placement with no set end date, providing a great opportunity for continued work and the potential for long-term engagement. Key Responsibilities Opening and locking up the building daily, dependant on whish shift you are on. Patrolling the site, maintain safety and prevent disorder across both sites. Protect patients, staff, visitors, and Trust property against theft, damage, or aggression. Respond to incidents, assist with challenging situations, and provide clear guidance to visitors. Operate communications systems, log incidents, and liaise with police or emergency services as required. Monitor and manage CCTV in line with the Trust s policies. Support colleagues and departments with timely security services. What We re Looking For: Essential: Previous experience working in Security roles, preferably in a Healthcare setting. Ability to communicate effectively with patients, staff, and visitors and de-escalation and Conflict Resolution. Experience using CCTV systems and basic IT skills. Must have SIA Licence (Security Industry Authority) Door Supervision. Physically fit to meet the demands of the role, including interventions and extended periods on your feet. Calm, approachable, and resilient, able to work under pressure and across a 24-hour shift rota. Training Provided: The successful applicant will be supported with a full induction and be expected to complete a comprehensive training programme which may include: Onsite Physical Intervention Training (GSA) Ligature Training and Room Search Conflict Resolution & De-escalation Mental Health Awareness Safeguarding Adults & Children Enhanced Observation & Risk Awareness Equality, Diversity & Inclusion Trauma-Informed Care Approaches Prevent/Counter-Terrorism (ACT) Awareness A 1-hour Teams course - Oliver McGowan Training A 3-hour Teams course Conflict Resolution Training Who are NHS Professionals? NHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS. Working through the NHSP bank means Trusts don t have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS. Register today for various flexible working options and long-term placement opportunities. In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: Competitive Pay Rates - work this week, get paid next week! First choice of placements at over 50 NHS Trusts in England Dedicated consultants Flexible working options Free DBS and free training Build holiday allowance Support when you need it 24/7 365 days Stakeholder pension scheme Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.

The Duty Security Manager (DSM) is required to command, coordinate and control day-to-day security operations at Sizewell C and Off Site Infrastructure (OSI), enabling the maintenance of situational awareness and deployment of appropriate resources to fulfil security tasks as required, ensuring compliance with our Nuclear and Security Industry regulated standards. This is a duty role, 24 hours a day, 365 days a year. Role holders will complete 12-hour shifts, on a rotation of 4-on-4-off, including days, nights, weekends and bank holidays. Your Time at Work £22.14 per hour Weekly Hours Average 42 hours per week, based on a 12 hour shift pattern rotating through days, nights and weekends Our Perfect Worker Key Responsibilities Be the G4S 'on duty' Security Operations Manager responsible for the following: - On behalf of the Main Development Site (MDS) and OSI Security Operations Managers, command, coordinate and control all day to day security operations at Sizewell C and associated sites, ensuring compliance with the Construction Site Security Plan (NSSP) and BS7499 standards - Ensure suitable security resources or assets are deployed in support of the SZC site emergency scheme and maintain an open, honest and trusting relationship with other site emergency scheme stakeholders - Lead the security team during silent hours, conduct notifications as required and when required lead site emergency arrangements as the Security Team Leader until relieved - Operationally lead, mentor and coach a team of on-duty security managers across the SZC estate - Maintain Data Protection - Liaise with, take guidance from and support the Security - Response Lead to ensure that the SZC SCR maintains constant situational awareness across the project security operation and when appropriate locates, gathers and records evidence as required in accordance with GDPR, ICO and G4S/SZC company policies and procedures - Liaise with the Community Safety Officer and ensure suitable security resources are deployed in response to security incidents to conduct post-incident enquiries to establish facts - Conduct shift briefings as advised - Understand, monitor and deliver service level requirements as per KPI's - Provide detailed reports as required - Assist reviewing Site Security Instructions as required - Assist in planning security operations and deliver the control function in execution. - Other tasks as allocated by Senior Management Skills and Competencies - Knowledge of Health & Safety procedures, policies and best working practices - Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills - Sound judgement and decision making, with a 'hands on', problem-solving approach, able to remain calm under pressure and take control of incidents - Innovative in approach, supportive and adaptable to change. Profile Educational Requirements/Qualifications - Formal Security qualification preferred but not essential - Minimum Level 3 educational qualification in Leadership & Management or equivalent Preferred Experience - A security professional with prior experience gained in a corporate, Critical National - Infrastructure, Police or Military environment - Experience of leading and supervising teams in a demanding environment - Enthusiastic and committed approach with a track record of building strong, trust-based relationships with colleagues and stakeholders at all levels - Experience of training and mentoring - Proven experience in a high tempo, operational theatre in a pressurised role Personal Qualities - Highest levels of integrity, respectfulness and professionalism - An engaging and proactive 'can do' attitude where successes and failures are shared - Doing what we say we are going to do and only committing to what can be done - Ability to plan ahead and share intelligence to prevent surprises Specific occupational requirements - Security Industry Authority (SIA) Licence (SG/DS/CP) - Ability to pass and hold National Security Clearance Vetting (NSV SC) - Driving Licence G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! Key Information and Benefits - Permanent Contract - 20 days leave per year. - G4S National Pension Scheme, - Dell, Vodafone and O2 discounts, - Perks at Work (national reward and discount scheme), - Aviva car, home and travel insurance discount, - Health Saturday Fund (health cash plan for you and your family) About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Contract Type: Full-time (37.5 hours), Permanent Location: Cardiff, Cardiff International Study Centre Salary: up to £ 30,000 per annum To be part of the Student Experience Team and be responsible for coordinating student wellbeing, enrichment and engagement within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Wellbeing Team. You will play a vital role in achieving the delivery of the best possible student experience. The role acts as DDSL or DSL ensuring the compliance of safeguarding with regulations and has the authority conferred on them to carry out this specific part of the role ABOUT THE ROLE Responsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading of the Welfare and Student Experience Officers. Ensure the safeguarding of students in line with Study Group policy and standard operating procedures. Act as Deputy Designated Safeguarding Lead or Designated Safeguarding Lead, with agreement of Centre Director) (responsibilities are set out in the DSL Handbook and authority is conferred to enable escalation and ability to raise safeguarding issues in line with regulations and the safeguarding escalation policy). As DSL or DDSL, monitor the escalation phone on a rota basis. Monitor student whereabouts and coordinate the procedure as required. Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed. Organise induction and other wellbeing, enrichment and engagement activities, produce related materials to help develop skills and sense of community in liaison with the Senior Coordinator Progression & Engagement where appropriate. Collaborate and share appropriate information with the Senior Coordinator Progression & Engagement which may impact individual student performance and support with appropriate interventions. Ensure escalation of any concerns to the Student Experience Leader and Central Student Wellbeing team as required. Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom. Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students. In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience. Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures. Contribute to developing, communicating and enacting Study Group's Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings. Support local awareness raising of safeguarding and safeguarding practices and procedures. Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report. ABOUT YOU Bachelor degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training Line management of staff Working to develop, build and maintain the Student Experience Ability to structure your work in order to support student welfare and progression, and generate new ideas which will improve performance A strong understanding of Student Support activities and their contribution to the ISC as a whole, or equivalent experience in a similar setting A commitment to improve the team's performance and the ability to provide constructive feedback to team members about their work Ability to work collaboratively within a team and across functional areas, adopting a flexible working style Experience in HR duties, such as delivering training and/or taking part in the recruitment process ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.

Salary: 30,000 per annum plus Veolia benefits Hours: 40 hours per week, Monday to Friday 8.30am - 5.00pm Location: Clay Lane Depot, High Wycombe (including travel to London Road and Dropmore Road depots) When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our people's pension scheme - Free physiotherapy service - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - Ongoing training and development opportunities, allowing you to reach your full potential - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household What you'll be doing; Develop strategies for reducing contamination of residential recycling streams Lead projects to encourage compliance with new Simpler Recycling legislation Work collaboratively with Buckinghamshire Council Officers to develop and deliver projects Conduct site visits and area assessments to identify problem zones and improvement opportunities. Engage in community outreach and engagement activities. Document and track community feedback and suggestions. Develop and maintain project documentation, progress reports and action plans. Implement standardised processes for data collection and reporting. Monitor project timelines and ensure deliverables are met. Perform geographic area analysis and needs assessment. Handle project documentation and reporting responsibilities. Manage stakeholder relationship management. Focus on sustainable solution development. Conduct compliance monitoring and tracking. Coordinate cross-functional team activities. Prepare effective communication material for residents. Prepare reports and present information. Deliver service training to operational waste and recycling collection crews. What we're looking for; Essential Full UK Driving Licence. Good understanding of Google Suite, specifically Slides, Sheets & Docs. Good attention to detail skills Excellent verbal and written communication skills Desirable Prior experience of knowledge of the Waste Industry. Understanding of behaviour change and environmental communication projects. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.