3.5T Driver Ealing 32,000 - 35,000 per annum Permanent ARM have an exciting opportunity for a 3.5t Driver to join a high-end interior designer on a permanent basis. The Role: Daily multi-drop runs across London/UK (occasionally EU); plan sensible routes, respect site booking windows and restrictions (ULEZ, access, loading bays). Perform daily walk-around checks and defect reporting; keep the van clean, stocked and compliant. Pick and load with the Road/Warehouse teams, apply protection (blankets, edge guards, foam, shrink, straps) to white-glove standard. Secure loads CTU-style, correct strapping, weight distribution, zero movement. Be the polite, can-do face of B&B, call ahead with ETAs, liaise with concierge/contractors, solve access/parking issues. Capture PODs, site photos, and notes for a clear job trail. Look after tools/consumables issued (tool-bag sign-in/out), basic van kit and report shortages. Requirements: Full UK driving licence (3.5T) Confident London driver: bus lanes/loading bays/parking rules; comfortable with large vans in tight streets. Strong manual handling, safe lifting, and teamwork. Clear, friendly communication with clients and site teams. Basic smartphone skills (maps, photos, apps). Experience in Removals/Art/FF&E Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jun 30, 2026
Full time
3.5T Driver Ealing 32,000 - 35,000 per annum Permanent ARM have an exciting opportunity for a 3.5t Driver to join a high-end interior designer on a permanent basis. The Role: Daily multi-drop runs across London/UK (occasionally EU); plan sensible routes, respect site booking windows and restrictions (ULEZ, access, loading bays). Perform daily walk-around checks and defect reporting; keep the van clean, stocked and compliant. Pick and load with the Road/Warehouse teams, apply protection (blankets, edge guards, foam, shrink, straps) to white-glove standard. Secure loads CTU-style, correct strapping, weight distribution, zero movement. Be the polite, can-do face of B&B, call ahead with ETAs, liaise with concierge/contractors, solve access/parking issues. Capture PODs, site photos, and notes for a clear job trail. Look after tools/consumables issued (tool-bag sign-in/out), basic van kit and report shortages. Requirements: Full UK driving licence (3.5T) Confident London driver: bus lanes/loading bays/parking rules; comfortable with large vans in tight streets. Strong manual handling, safe lifting, and teamwork. Clear, friendly communication with clients and site teams. Basic smartphone skills (maps, photos, apps). Experience in Removals/Art/FF&E Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Temporary Scheme Manager/concierge Birmingham £15.00-£17.00 p/h X2 5 hour shifts per week Acting as a lone worker to provide day-to-day management of an independent living scheme(s) of mixed tenure for older persons. Managing risk, compliance and change (Health and Safety, Fire, Safeguarding etc.). Background Checks: Basic DBS, plus Social Media Check Main Duties and Responsibilities Undertake weekly well being calls to residents who opt into the service. Carry out and record a settling in visit with new residents. Attendance, where necessary, to Resident Meetings to engage with residents about where they live/building related issues and/or signposting to appropriate support Undertake and accurately record compliance checks at scheme on a weekly basis including Fire Risk and Fire Safety, ensuring all Fire Risk Actions are completed on time to a high standard and working closely and collaboratively with colleagues to achieve these. Ensure all areas of health and safety around the scheme are managed effectively, ensuring that schemes are safe and compliant with all regulatory and contractual requirements. Promote Fire Safety, Health and Safety to customers. Ensure GDPR compliance of all documentation/communication. To take responsibility for and monitor the day-to-day administration of the service, including housekeeping, ordering of supplies, notification of repairs and arrangements for replacements, as required. Ensure the scheme is a great place to live by conducting regular inspections and ensuring contractors meet customer needs and deliver against specification. To provide cover for absent Scheme Managers. Respond to complaints or breaches of agreements/leases. Support the process of successful assignment/purchase of properties to new occupants, including interviewing prospective buyers and liaison with estate agents/solicitors. Regular travel to Midland Heart's Head Office in Birmingham for training and meetings is required. Contract Management Oversee management of planned and unplanned programs of work; ensuring compliance and adherence to quality standards. To contribute to the effective contract management of designated contracts to ensure value for money and delivery of business and service objectives. Ensure regular contractual estate management inspections are undertaken and any breach of contracts are escalated accordingly with the relevant contractor and if appropriate, through the internal contract management escalation process. Ensure customers are aware of the specification of contracts and the outcome of the completed inspections. Formulate action plans with the relevant contractor where agreed specifications are breached. Participate in the management and procurement of environmental and maintenance contracts. Work with the procurement team to develop tenders for contracts where there are not suitable contractors in place to meet the needs of the scheme. Financial and Budget Management Ensure all capital expenditure requirements are delivered to timescale and remains within agreed budget levels. To monitor local spend at scheme throughout the financial year and to work with Managers and Governance Officers to review this at the financial year end of the scheme. Ensure compliance by raising purchase order numbers, prior to works being carried out, through relevant software. Ensure compliance with Midland Heart Policies and Procedures. To represent Midland Heart as Managing Agent at internal and external meetings in a professional manner. To take accurate minutes at meetings and circulate those to attendees in a timely manner. Build effective and constructive relationships with organisation staff and work effectively with other members of the Midland Heart support functions. Complete all mandatory training and any additional training relevant to your job role Day to Day supervision of a part-time Administrator
Jun 30, 2026
Seasonal
Temporary Scheme Manager/concierge Birmingham £15.00-£17.00 p/h X2 5 hour shifts per week Acting as a lone worker to provide day-to-day management of an independent living scheme(s) of mixed tenure for older persons. Managing risk, compliance and change (Health and Safety, Fire, Safeguarding etc.). Background Checks: Basic DBS, plus Social Media Check Main Duties and Responsibilities Undertake weekly well being calls to residents who opt into the service. Carry out and record a settling in visit with new residents. Attendance, where necessary, to Resident Meetings to engage with residents about where they live/building related issues and/or signposting to appropriate support Undertake and accurately record compliance checks at scheme on a weekly basis including Fire Risk and Fire Safety, ensuring all Fire Risk Actions are completed on time to a high standard and working closely and collaboratively with colleagues to achieve these. Ensure all areas of health and safety around the scheme are managed effectively, ensuring that schemes are safe and compliant with all regulatory and contractual requirements. Promote Fire Safety, Health and Safety to customers. Ensure GDPR compliance of all documentation/communication. To take responsibility for and monitor the day-to-day administration of the service, including housekeeping, ordering of supplies, notification of repairs and arrangements for replacements, as required. Ensure the scheme is a great place to live by conducting regular inspections and ensuring contractors meet customer needs and deliver against specification. To provide cover for absent Scheme Managers. Respond to complaints or breaches of agreements/leases. Support the process of successful assignment/purchase of properties to new occupants, including interviewing prospective buyers and liaison with estate agents/solicitors. Regular travel to Midland Heart's Head Office in Birmingham for training and meetings is required. Contract Management Oversee management of planned and unplanned programs of work; ensuring compliance and adherence to quality standards. To contribute to the effective contract management of designated contracts to ensure value for money and delivery of business and service objectives. Ensure regular contractual estate management inspections are undertaken and any breach of contracts are escalated accordingly with the relevant contractor and if appropriate, through the internal contract management escalation process. Ensure customers are aware of the specification of contracts and the outcome of the completed inspections. Formulate action plans with the relevant contractor where agreed specifications are breached. Participate in the management and procurement of environmental and maintenance contracts. Work with the procurement team to develop tenders for contracts where there are not suitable contractors in place to meet the needs of the scheme. Financial and Budget Management Ensure all capital expenditure requirements are delivered to timescale and remains within agreed budget levels. To monitor local spend at scheme throughout the financial year and to work with Managers and Governance Officers to review this at the financial year end of the scheme. Ensure compliance by raising purchase order numbers, prior to works being carried out, through relevant software. Ensure compliance with Midland Heart Policies and Procedures. To represent Midland Heart as Managing Agent at internal and external meetings in a professional manner. To take accurate minutes at meetings and circulate those to attendees in a timely manner. Build effective and constructive relationships with organisation staff and work effectively with other members of the Midland Heart support functions. Complete all mandatory training and any additional training relevant to your job role Day to Day supervision of a part-time Administrator
Sales Executive (Field Based) Salary: 28,500 pro rata plus 2k car allowance plus commission Part-Time (3 days per week) Lloyd Recruitment Services is pleased to be working with a leading private healthcare organisation seeking a proactive Sales Executive to support referral growth and develop key external partnerships. This is a field-based role, focused on attending client appointments and building relationships with medical providers and local organisations to drive patient referrals and increase service awareness. While the head office is based on the outskirts of Crawley, the role is predominantly field based. It would suit a motivated individual with proven field sales experience who is confident working autonomously and managing their own workload. Head office is outskirts of Crawley, but this is a field-based role. Must be a driver with own car. Benefits: Private medical insurance 25 days holiday + bank holidays (pro rata) Free onsite parking Free eye tests Key Responsibilities for the Sales Executive: Build and maintain relationships with local Highstreet and health care and practices Conduct regular face-to-face visits to increase referral activity Deliver a structured engagement plan across your territory Develop partnerships with local organisations (sports clubs, corporates, hotels, concierge networks) Support and attend events including education evenings and patient information sessions Work closely with marketing on campaigns and local outreach activity Maintain accurate CRM records (Salesforce) and report on activity, referrals, and ROI Represent the organisation as a professional brand ambassador Skills & Experience Essential: Experience in sales, account management, or relationship-based roles Strong communication and interpersonal skills Highly organised with strong attention to detail Experience using a CRM system (e.g. Salesforce or similar) Full UK driving licence and access to a vehicle Desirable: Experience in healthcare, optics, aesthetics, or similar sectors Experience supporting events or local business development activity Personal Attributes Confident, credible, and relationship-focused Self-motivated with strong initiative Commercially aware with a growth mindset Professional and well-presented Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Jun 30, 2026
Full time
Sales Executive (Field Based) Salary: 28,500 pro rata plus 2k car allowance plus commission Part-Time (3 days per week) Lloyd Recruitment Services is pleased to be working with a leading private healthcare organisation seeking a proactive Sales Executive to support referral growth and develop key external partnerships. This is a field-based role, focused on attending client appointments and building relationships with medical providers and local organisations to drive patient referrals and increase service awareness. While the head office is based on the outskirts of Crawley, the role is predominantly field based. It would suit a motivated individual with proven field sales experience who is confident working autonomously and managing their own workload. Head office is outskirts of Crawley, but this is a field-based role. Must be a driver with own car. Benefits: Private medical insurance 25 days holiday + bank holidays (pro rata) Free onsite parking Free eye tests Key Responsibilities for the Sales Executive: Build and maintain relationships with local Highstreet and health care and practices Conduct regular face-to-face visits to increase referral activity Deliver a structured engagement plan across your territory Develop partnerships with local organisations (sports clubs, corporates, hotels, concierge networks) Support and attend events including education evenings and patient information sessions Work closely with marketing on campaigns and local outreach activity Maintain accurate CRM records (Salesforce) and report on activity, referrals, and ROI Represent the organisation as a professional brand ambassador Skills & Experience Essential: Experience in sales, account management, or relationship-based roles Strong communication and interpersonal skills Highly organised with strong attention to detail Experience using a CRM system (e.g. Salesforce or similar) Full UK driving licence and access to a vehicle Desirable: Experience in healthcare, optics, aesthetics, or similar sectors Experience supporting events or local business development activity Personal Attributes Confident, credible, and relationship-focused Self-motivated with strong initiative Commercially aware with a growth mindset Professional and well-presented Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Job Title: DV Cleared Security Officer Location: Maidenhead, Berkshire Salary: £21.22 per hour, £46,469.00 per annum Job Type: Full Time/ Permanent Risk Management Security Services have been providing manned guarding since 1981 and sit in an enviable position between the very large national suppliers and small owner managed businesses. This enables us to compete with the national security organisations in terms of policies but maintain a close and personal approach to our customers and employees. We protect some of the largest organisations in the South of England and welcome new applicants who would like to become a valued Security Officer within a professional company. Job Description We are looking to enhance an exceptional team of high quality DV cleared Security Officers who can demonstrate strong communication skills and a high level of commitment to our customer and your colleagues. You will be working in an ultra-modern corporate office located within a business park in Maidenhead to a roster that offers a true work life balance providing an average of 42 hours per week. You will be required to work a 4 on, 4 off roster pattern working days, nights, weekends and be part of a standby roster. Duties will involve CCTV monitoring, patrolling, controlling access to the site, handling enquires, responding to alarms, incident handling, concierge and other security related duties that will be discussed during the interview. Essential experience / skills of the Security Officer: You will have previous security / forces experience SIA Licence The ability to remain calm in high pressure and stressful situations Ability to communicate at all levels Strong customer service skills Excellent verbal & written communication Outstanding professionalism at all times You will receive the below: £21.22/£46,469.00 per annum Up to £5,000 per annum for holiday cover Free Uniform Enhanced Bank Holiday Pay Paid Training Access to Pension Scheme Company Sick Pay Accident Scheme The successful candidate must be DV cleared and must be a sole UK National, holding a British passport. Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Jun 30, 2026
Full time
Job Title: DV Cleared Security Officer Location: Maidenhead, Berkshire Salary: £21.22 per hour, £46,469.00 per annum Job Type: Full Time/ Permanent Risk Management Security Services have been providing manned guarding since 1981 and sit in an enviable position between the very large national suppliers and small owner managed businesses. This enables us to compete with the national security organisations in terms of policies but maintain a close and personal approach to our customers and employees. We protect some of the largest organisations in the South of England and welcome new applicants who would like to become a valued Security Officer within a professional company. Job Description We are looking to enhance an exceptional team of high quality DV cleared Security Officers who can demonstrate strong communication skills and a high level of commitment to our customer and your colleagues. You will be working in an ultra-modern corporate office located within a business park in Maidenhead to a roster that offers a true work life balance providing an average of 42 hours per week. You will be required to work a 4 on, 4 off roster pattern working days, nights, weekends and be part of a standby roster. Duties will involve CCTV monitoring, patrolling, controlling access to the site, handling enquires, responding to alarms, incident handling, concierge and other security related duties that will be discussed during the interview. Essential experience / skills of the Security Officer: You will have previous security / forces experience SIA Licence The ability to remain calm in high pressure and stressful situations Ability to communicate at all levels Strong customer service skills Excellent verbal & written communication Outstanding professionalism at all times You will receive the below: £21.22/£46,469.00 per annum Up to £5,000 per annum for holiday cover Free Uniform Enhanced Bank Holiday Pay Paid Training Access to Pension Scheme Company Sick Pay Accident Scheme The successful candidate must be DV cleared and must be a sole UK National, holding a British passport. Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of: Corporate Security, Security Officer, Security Guard, Experienced Security Officer, Security, Security Enforcement Officer, SIA Licence, SIA Licenced Security Officer, CCTV, Security Support Officer may also be considered for this role.
Executive Assistant Location: London Role Type: Permanent Work Setup: Hybrid (Tues-Thurs in the office) Who We Are Vanguard is a global investment firm known for low-cost funds and ETFs, helping investors achieve long-term financial goals with transparent, disciplined strategies. What you'll do Manage the Head of Europe's diary, priorities and meeting schedule, ensuring time is focused on strategic objectives and business-critical activities. Anticipate changing demands, exercise sound judgement on competing priorities and proactively resolve issues to maintain momentum. Act as a trusted liaison for senior leaders, Board members, clients, regulators and external partners, building strong professional relationships. Coordinate executive engagements, including complex international travel, meetings, briefings, presentations and correspondence. Ensure efficient information flow across the Executive Office, synthesising key updates and highlighting matters requiring attention. Partner with the Chief of Staff and Executive Office team to enhance ways of working, leveraging digital tools, automation and AI to improve effectiveness and efficiency. What you bring Significant experience supporting senior executives within complex, global organisations. Exceptional organisational skills with the ability to manage competing priorities in a fast-paced environment. Strong judgement, discretion and professionalism when handling confidential and sensitive matters. Proven ability to build trusted relationships and engage confidently with senior stakeholders, both internally and externally. Digitally proficient, with experience using AI, automation and productivity tools to improve efficiency and effectiveness. Commercially aware, proactive and solutions-focused, with excellent attention to detail and problem-solving skills. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Jun 29, 2026
Full time
Executive Assistant Location: London Role Type: Permanent Work Setup: Hybrid (Tues-Thurs in the office) Who We Are Vanguard is a global investment firm known for low-cost funds and ETFs, helping investors achieve long-term financial goals with transparent, disciplined strategies. What you'll do Manage the Head of Europe's diary, priorities and meeting schedule, ensuring time is focused on strategic objectives and business-critical activities. Anticipate changing demands, exercise sound judgement on competing priorities and proactively resolve issues to maintain momentum. Act as a trusted liaison for senior leaders, Board members, clients, regulators and external partners, building strong professional relationships. Coordinate executive engagements, including complex international travel, meetings, briefings, presentations and correspondence. Ensure efficient information flow across the Executive Office, synthesising key updates and highlighting matters requiring attention. Partner with the Chief of Staff and Executive Office team to enhance ways of working, leveraging digital tools, automation and AI to improve effectiveness and efficiency. What you bring Significant experience supporting senior executives within complex, global organisations. Exceptional organisational skills with the ability to manage competing priorities in a fast-paced environment. Strong judgement, discretion and professionalism when handling confidential and sensitive matters. Proven ability to build trusted relationships and engage confidently with senior stakeholders, both internally and externally. Digitally proficient, with experience using AI, automation and productivity tools to improve efficiency and effectiveness. Commercially aware, proactive and solutions-focused, with excellent attention to detail and problem-solving skills. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Instructional Designer Location: Edinburgh Role Type: 6 months contract Work Setup: Onsite - 5 days in the office Who We Are JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services-including consumer banking, investment banking, commercial banking, and asset management-to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth. What You'll Do Design learner-centred curricula and assessments aligned to outcomes, which measure and improve proficiency against defined learning objectives. Create interactive e learning, scenario-based role plays and training videos using tools such as Camtasia, Synthesia and Zenarate, ensuring a consistent, executive-ready learner experience. Collaborate with subject-matter experts and stakeholders to translate business requirements into measurable learning outcomes. Analyse learner data to drive continuous improvement of content effectiveness. What You Bring Proven experience in Learning & Development or instructional design, with a strong portfolio of programmes designed and delivered end to end. Confident command of instructional design methodologies. Exceptional attention to detail and adherence to quality standards. Experience working with HCM learning platforms. High visual design capability, producing polished, executive ready learning assets. Proficient with digital learning and video authoring tools (for example Camtasia, Synthesia, Zenarate). Strong capability in learning analytics, reporting and automation. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Jun 29, 2026
Contractor
Instructional Designer Location: Edinburgh Role Type: 6 months contract Work Setup: Onsite - 5 days in the office Who We Are JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services-including consumer banking, investment banking, commercial banking, and asset management-to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth. What You'll Do Design learner-centred curricula and assessments aligned to outcomes, which measure and improve proficiency against defined learning objectives. Create interactive e learning, scenario-based role plays and training videos using tools such as Camtasia, Synthesia and Zenarate, ensuring a consistent, executive-ready learner experience. Collaborate with subject-matter experts and stakeholders to translate business requirements into measurable learning outcomes. Analyse learner data to drive continuous improvement of content effectiveness. What You Bring Proven experience in Learning & Development or instructional design, with a strong portfolio of programmes designed and delivered end to end. Confident command of instructional design methodologies. Exceptional attention to detail and adherence to quality standards. Experience working with HCM learning platforms. High visual design capability, producing polished, executive ready learning assets. Proficient with digital learning and video authoring tools (for example Camtasia, Synthesia, Zenarate). Strong capability in learning analytics, reporting and automation. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Head Concierge / Head Ghillie Luxury Hospitality Scottish Highlands Are you passionate about delivering exceptional guest experiences and leading from the front? We're looking for an experienced and personable Head Concierge / Head Ghillie to lead our Concierge, Ghillie and Driver teams, ensuring every guest enjoys a truly memorable stay. This is a unique role that combines team leadership, guest experience management and hands-on hosting in one of Scotland's most beautiful locations. The Role You'll coordinate the day-to-day operation of the Concierge, Ghillie and Driver teams, oversee external country sports and activity providers, and ensure the seamless delivery of bespoke guest experiences. This is a hands-on position where you'll actively engage with guests, including: Leading 4x4 safaris through the Cairngorms. Hosting guided tours and local experiences. Organising and hosting small-scale guest events. Coordinating fishing, shooting and other country sports activities with external providers. Acting as a knowledgeable ambassador for the local area and hotel. About You We're looking for someone who: Has experience leading teams in hospitality, guest services or tourism environments. Delivers exceptional service with warmth, personality and attention to detail. Is highly organised, proactive and commercially aware. Enjoys hosting guests and creating memorable experiences. Possesses excellent communication and relationship-building skills. Has a genuine passion for the Scottish outdoors, culture and visitor experience. Holds a full UK driving licence (essential). Country sports experience is advantageous but not essential. We welcome candidates with a genuine interest in learning and immersing themselves in activities such as fishing, shooting and other traditional outdoor pursuits. Suitable Backgrounds We would be particularly interested in speaking with candidates from: Head Concierge / Senior Concierge Guest Relations Manager Guest Experience Manager Resort Activities Manager Luxury Lodge Manager Country House Hotel Manager Outdoor Pursuits or Adventure Tourism Manager Sporting Estate or Country Sports Coordinator Events & Experiences Manager Safari, Wildlife or Tour Operations Manager What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Exceptional career development and learning opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required. This is a rare opportunity to combine luxury hospitality leadership with the adventure and variety of Scotland's outdoor lifestyle, creating unforgettable experiences for guests from around the world.
Jun 27, 2026
Full time
Head Concierge / Head Ghillie Luxury Hospitality Scottish Highlands Are you passionate about delivering exceptional guest experiences and leading from the front? We're looking for an experienced and personable Head Concierge / Head Ghillie to lead our Concierge, Ghillie and Driver teams, ensuring every guest enjoys a truly memorable stay. This is a unique role that combines team leadership, guest experience management and hands-on hosting in one of Scotland's most beautiful locations. The Role You'll coordinate the day-to-day operation of the Concierge, Ghillie and Driver teams, oversee external country sports and activity providers, and ensure the seamless delivery of bespoke guest experiences. This is a hands-on position where you'll actively engage with guests, including: Leading 4x4 safaris through the Cairngorms. Hosting guided tours and local experiences. Organising and hosting small-scale guest events. Coordinating fishing, shooting and other country sports activities with external providers. Acting as a knowledgeable ambassador for the local area and hotel. About You We're looking for someone who: Has experience leading teams in hospitality, guest services or tourism environments. Delivers exceptional service with warmth, personality and attention to detail. Is highly organised, proactive and commercially aware. Enjoys hosting guests and creating memorable experiences. Possesses excellent communication and relationship-building skills. Has a genuine passion for the Scottish outdoors, culture and visitor experience. Holds a full UK driving licence (essential). Country sports experience is advantageous but not essential. We welcome candidates with a genuine interest in learning and immersing themselves in activities such as fishing, shooting and other traditional outdoor pursuits. Suitable Backgrounds We would be particularly interested in speaking with candidates from: Head Concierge / Senior Concierge Guest Relations Manager Guest Experience Manager Resort Activities Manager Luxury Lodge Manager Country House Hotel Manager Outdoor Pursuits or Adventure Tourism Manager Sporting Estate or Country Sports Coordinator Events & Experiences Manager Safari, Wildlife or Tour Operations Manager What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Exceptional career development and learning opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required. This is a rare opportunity to combine luxury hospitality leadership with the adventure and variety of Scotland's outdoor lifestyle, creating unforgettable experiences for guests from around the world.
As a greeter you will be the very first smiling face that our guests see as they approach The Ned. You're there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they're a hotel guest, attending an event, dining in one of our 10 restaurants, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Greeter Where will you be working? The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a full floor of events spaces, a public spa, ten restaurants and bars and 250 hotel bedrooms. As part of the concierge team you will: Welcome arriving guests to our gorgeous grade I listed building With a particular focus on guests arriving excited to eat and drink at The Ned, you will welcome them, help them with their reservations, tell them about the food and drink available in each of our venues, and make recommendations to help them have the perfect visit Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences that The Ned is known for Shifts vary between an 0700 start and midnight What you can bring to the role: As the smiling face that greets every member and guest to our venue, you'll have a bright personality and genuine warmth, with a passion for outstanding hospitality First impressions and rapport building are what this role is all about, so you'll be the kind of person everyone feels better after even a brief interaction with This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable What can The Ned give you? Estimated yearly pay of £35,360 - £17.00 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Greeter
Oct 03, 2025
Full time
As a greeter you will be the very first smiling face that our guests see as they approach The Ned. You're there to make people feel welcomed, maintain a calm and inviting environment, and set the tone ready for an amazing experience, whether they're a hotel guest, attending an event, dining in one of our 10 restaurants, or anything in between. Do you want to join one of the best places to work in hospitality? What's the role? Greeter Where will you be working? The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time. The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a full floor of events spaces, a public spa, ten restaurants and bars and 250 hotel bedrooms. As part of the concierge team you will: Welcome arriving guests to our gorgeous grade I listed building With a particular focus on guests arriving excited to eat and drink at The Ned, you will welcome them, help them with their reservations, tell them about the food and drink available in each of our venues, and make recommendations to help them have the perfect visit Build rapport with guests, learning their names and preferences so you can tailor your service to provide the hospitality experiences that The Ned is known for Shifts vary between an 0700 start and midnight What you can bring to the role: As the smiling face that greets every member and guest to our venue, you'll have a bright personality and genuine warmth, with a passion for outstanding hospitality First impressions and rapport building are what this role is all about, so you'll be the kind of person everyone feels better after even a brief interaction with This can be a high-pressure role, so a calm demeanour and ability to defuse situations and turn them into a positive is extremely valuable What can The Ned give you? Estimated yearly pay of £35,360 - £17.00 per hour including service Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast Exciting learning and development programmes to help progress your career Exclusive rates at The Ned for staying and eating for you, your family and friends Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts Your birthday off after a year of service and more holiday after five years Paid volunteer day Refer a friend scheme Regular social events, including an annual pool party Employee assistance programme - 24/7 advice and support Reward and recognition initiatives At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must be eligible to live and work in the UK to be considered for this role. Apply today and join us as a Greeter
At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about?You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working?This is a multisite role, working across our small, homely houses where children live and our purpose-built school. Each setting offers a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose'. You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach?We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be workingOur houses work to a 3-week rolling rota. Generally, this means a mixture of early (7am3pm) and late (2pm10pm) shifts, as well as weekly sleepovers (with additional payment). The rota may change slightly depending on the needs of the young people. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Oct 02, 2025
Full time
At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about?You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working?This is a multisite role, working across our small, homely houses where children live and our purpose-built school. Each setting offers a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose'. You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach?We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be workingOur houses work to a 3-week rolling rota. Generally, this means a mixture of early (7am3pm) and late (2pm10pm) shifts, as well as weekly sleepovers (with additional payment). The rota may change slightly depending on the needs of the young people. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Finniescroft Farm is a place where young people can feel safe, supported, and ready to take their next steps. Set in a semi-rural spot near Lennoxtown, our home offers the space to settle, grow, and build confidence. Whether it is through learning, new experiences, or being part of the community, we focus on helping every child and young person feel valued and ready for what comes next. Looking for a job that actually means something? At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about? You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working? Our children live in small, homely houses and attend our purpose-built school. It's a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 - or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach? We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be working The house works to a 3 week rolling rota basis. Generally, this means that you would be working a mixture of early (2pm-10pm) and late (7am-3pm) shifts as well as weekly sleepover shifts, although these can change lightly depending on the needs of the young people at the time. And just so you know, you will receive additional payment for any sleepovers. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.
Oct 01, 2025
Full time
Finniescroft Farm is a place where young people can feel safe, supported, and ready to take their next steps. Set in a semi-rural spot near Lennoxtown, our home offers the space to settle, grow, and build confidence. Whether it is through learning, new experiences, or being part of the community, we focus on helping every child and young person feel valued and ready for what comes next. Looking for a job that actually means something? At CrossReach, every day brings something new and every moment has the power to change a life. What's the role all about? You'll be working directly with children who've had a tough start in life helping them feel safe, supported and ready to take on the world again. From making dinner together to beach walks or even just a good chat, you'll be that steady, trusted presence they can rely on. Where will you be working? Our children live in small, homely houses and attend our purpose-built school. It's a calm, caring environment with a strong, supportive team around you. Think less 'institution', more 'family home with purpose You'll be doing things like Being a key worker for individual children Helping with routines, relationships and care plans Creating structure and fun sometimes in the same hour! Making memories that really matter What you'll need: Experience in care HNC Social Care and SVQ Level 3 - or willing to work towards them A manual driving licence adventures await! A kind heart and calm head Why CrossReach? We're one of Scotland's biggest social care charities but we're all about the personal touch. You'll be listened to, supported, and encouraged to grow. Your work matters here and so do you. When you'll be working The house works to a 3 week rolling rota basis. Generally, this means that you would be working a mixture of early (2pm-10pm) and late (7am-3pm) shifts as well as weekly sleepover shifts, although these can change lightly depending on the needs of the young people at the time. And just so you know, you will receive additional payment for any sleepovers. Ready to find out more?We'd love to hear from you. Come and be part of something meaningful. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process : Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication : Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrian" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message.
The Role - Residential Concierge We are seeking a hardworking and reliable individual to work at a luxury residential development in Leatherhead.This is a full-time permanent role working 40 hours a week, which will include 2 out of every 4 Saturdays with a day off in the week in lieu. Working hours are: 8.30am to 5.30pm or 9am to 6pm on weekdays, 9am to 5pm on Saturdays. Salary is £27-28k depending upon experience. What's in it for you as Residential Concierge? A competitive salary A positive and fun working culture in a luxury environment Genuine career progression potential Opportunity to learn new skills Opportunity to work with a leading company Central location with easy transport links What will you be doing as a Residential Concierge? Welcome residents, guests and contractors with a warm, professional approach, ensuring a positive first impression and a welcoming environment for residents. Proactively manage visitor access, parcel deliveries and amenity bookings, maintaining high standards of service and security. Assist residents with queries about facilities, the local area and any local events, offering helpful recommendations and support. Oversee resident move-ins and move-outs, liaising with other teams to guarantee a seamless experience. Carry out regular checks on cleanliness, safety and building standards, promptly reporting and following up on issues. Ensure smooth handovers between shifts and contribute to continual improvements in resident services. What are we looking for in our Residential Concierge? A genuine passion for providing excellent customer service Experience in a customer-facing 'front of house' role. Confidence in dealing with a wide range of people Able to multitask and handle multiple priorities Good command of English, both written and verbal. Able to deal sensitively and effectively with queries and complaints Able to work under pressure and proactively take initiative INDLS If this sounds like the right role for you and you have the relevant experience, then please APPLY NOW with a copy of your CV!
Sep 26, 2025
Full time
The Role - Residential Concierge We are seeking a hardworking and reliable individual to work at a luxury residential development in Leatherhead.This is a full-time permanent role working 40 hours a week, which will include 2 out of every 4 Saturdays with a day off in the week in lieu. Working hours are: 8.30am to 5.30pm or 9am to 6pm on weekdays, 9am to 5pm on Saturdays. Salary is £27-28k depending upon experience. What's in it for you as Residential Concierge? A competitive salary A positive and fun working culture in a luxury environment Genuine career progression potential Opportunity to learn new skills Opportunity to work with a leading company Central location with easy transport links What will you be doing as a Residential Concierge? Welcome residents, guests and contractors with a warm, professional approach, ensuring a positive first impression and a welcoming environment for residents. Proactively manage visitor access, parcel deliveries and amenity bookings, maintaining high standards of service and security. Assist residents with queries about facilities, the local area and any local events, offering helpful recommendations and support. Oversee resident move-ins and move-outs, liaising with other teams to guarantee a seamless experience. Carry out regular checks on cleanliness, safety and building standards, promptly reporting and following up on issues. Ensure smooth handovers between shifts and contribute to continual improvements in resident services. What are we looking for in our Residential Concierge? A genuine passion for providing excellent customer service Experience in a customer-facing 'front of house' role. Confidence in dealing with a wide range of people Able to multitask and handle multiple priorities Good command of English, both written and verbal. Able to deal sensitively and effectively with queries and complaints Able to work under pressure and proactively take initiative INDLS If this sounds like the right role for you and you have the relevant experience, then please APPLY NOW with a copy of your CV!
We are currently recruiting for a new Night Concierge to become a part of the team at our luxury site in Mayfair (W1S), with 42 exclusive apartments and penthouses. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £31,000 per annum or £14.19 per hour Location: Mayfair (W1S) (nearest tube station is Piccadilly Circus) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Sep 24, 2025
Full time
We are currently recruiting for a new Night Concierge to become a part of the team at our luxury site in Mayfair (W1S), with 42 exclusive apartments and penthouses. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £31,000 per annum or £14.19 per hour Location: Mayfair (W1S) (nearest tube station is Piccadilly Circus) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
