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Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially. Our Facilities Management client is looking for a Business Support Administrator to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis. The ideal candidate will have a Helpdesk background and should have experience working in Office Administration including costing and invoicing alongside good IT skills. Any previous experience working within a facilities management or construction environment would be beneficial. Working Hours: 9.00am - 5,00pm Monday to Friday Reporting to FM Business Support Manager Job Description Use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Produce Quotes, Purchase Orders and Invoices. Support accounts with inputting supplier invoices. Collate, produce and distribute reports from results generated by Subcontractors and send them out to clients. Experience of using a CAFM system such as Job logic, Maximo, Easybuild or similar. Scheduling and keeping up to date the PPM, periodic and inspection records. Dispatching certificates and new O&M style booklets for stores and FM service users. Keeping site addresses and details up to date as they change. Arrange travel and accommodation for staff or customers and other external contacts. Receive incoming calls from Clients and log/raise work orders in CAFM system. Deploy jobs to Technicians via the phone and CAFM system. Update CAFM system with subcontractor work details to ensure the system reflects all works carried out. Process Timesheets by updating CAFM system to ensure Technicians times are correctly allocated to individual jobs. Liaise with staff in other departments and with external contacts. Order and maintaining stationery and equipment. Sort and distribute incoming post and organising and sending outgoing post. Organise and store paperwork, documents and computer-based information. photocopying and printing various documents, sometimes on behalf of other colleagues. Prepare documentation for internal process as per ISO Standards. Liaise with our Health and Safety Forum and Human Resources Coordinator to engage with Learning and Development as necessary. Any other duties which are required by the business and within the scope of the role Personal Specification A background in Facilities Management or Construction desirable but not essential. Qualifications or Business skills/experience that relate to the position. Experience in costing and invoicing. Excellent Level of IT Literacy. Some experience using Business Software such as Joblogic, accounting software, Coins etc. Ability to use own initiative, working accurately with policies and procedures Prioritise workload and meet deadlines with attention to detail Written and Verbal communication skills Key Performance Indicators Technical skills and application- Demonstrates knowledge and application of the skills required for this position. This includes knowledge and understanding of appropriate equipment, legislation, policies and procedures. Continuous quality improvement- Commitment to ensuring quality services are delivered to both internal and external clients through continuous improvement activities Customer service- Excellent communication and interpersonal skills including demonstrated experience in liaising with a wide range of internal and external clients. Benefits Holiday Entitlement 33 days, including Bank Holidays pro-rata. All employees are eligible for a long service accrual of 1 day per 5 years of service, up to a maximum of 5 days. Bupa Private Healthcare and Cash Plan; available upon successful completion of your probation period, you will have the choice to be opted into their company healthcare scheme. Zurich Life Insurance Cover. Training- you will receive ongoing core competency training in your respective field of work.

The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for a HR Advisor, you will be the "go to" person working in collaboration with Managers and key stakeholders to help build organisation and people capability. You will have an excellent understanding of HR processes, and a very good understanding of the challenges people face, especially while working in challenging environments. To maintain and enhance Carlisle Support Service reputation and ensure costs are well managed, and effective processes and data protection best practice is followed, whilst always maintaining high corporate standards. Your core role will include but not be limited to the following activities: • Works in collaboration with the HR team to provide effective and efficient day to day HR service • Provides generalist HR advice and works with teams and people managers to support the business • Supports the HRBP mobilisations, demobilisations and HR Interventions • Works with the Head of HR & HRBP to execute the people plan across the business and within agreed timescales • Alongside our Employee Relations Partner, support Operations Managers with complex employee relations cases, ensuring they are resolved efficiently and in line with best practice. This includes cases involving disciplinary's, grievances, absenteeism and change management • Working alongside the HRBP, support with TUPE mobilisations and demobilisations across the business escalating to HRBP any complex issues • Support the HR Coordinator with any SAR requests including collation of documents and redaction ensuring the requests are completed within the relevant time frame • Work in partnership with external employee relations provider to manage and resolve employee relations issues ensuring cases are dealt within a timely manner and in line with relevant employment law as well as maintaining accurate records of HR cases • Create and deliver internal HR training to ensure we are consistently upskilling our line managers • Create new policies and guidance documents in line with employment law changes as well as current HR and organisational trends • Support and lead in areas of HR related projects derived from the overarching people strategy in areas including employee engagement, equality, diversity and inclusion and wellbeing The ideal candidate • Associate CIPD or human resources qualification up to level 5 • Experience in complex ER cases • Excellent organisational skills, able to set own priorities and reschedule work in a changing environment and with multiple demands and competing priorities. • Pro-active and enthusiastic with a can-do attitude to problem-solving and ad-hoc projects alongside normal day-to-day workloads. • Commercially astute, articulate, technically strong, with the ability to operate at both strategic and operational levels • Ability to remain calm under pressure and meet deadlines. • Ability to adopt a proactive and responsive approach to queries and escalation • Superb communication and influencing skills with the ability to build and maintain strong relationships with key stakeholders and customers • Knowledge and experience of implementing best practice HR solutions to drive a high-performance culture Experience of coaching and influencing managers Excellent technical HR Knowledge. Clean driving licence Desirable: • Worked within a service delivery business, with a variety of contract management • Experience of working within a unionised environment • Experience of change management including TUPE Once trained up this will be Hybrid working 3 days in the office. Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.