Our client is a well established, leading software company within the ecommerce sector, offering bespoke ERP and point of sale solutions to a growing range of industries. To support on-going growth across the business, they now seek to appoint an experienced and capable Senior Software Developer to join their growing team. Reporting to the Development Manager, as a Senior Software Developer you will play a lead role in the development team, working to maintain and enhance the core application and related software and to develop new product features, support in the development of ongoing upgrades and in the creation of exciting new features. You will be responsible for upholding high standards and compliance with all business processes and core values, and be a key player in producing high-quality software and taking a prominent role in contributing to the design, development, and deployment of software solutions. Responsibilities Deliver high-quality software in a timely manner and always maintain coding standards and processes as defined within current company documentation. Suggest improvements/additions to the coding standards and development processes in conjunction with the Development Manager. Complete routine documentation for all changes and prepare additional explanatory documentation where necessary. Contribute to formulating requirement specifications and/or actively contribute to identifying how to achieve development requirements in conjunction with other team members. Take lead role for a project if requested by the Development Manager. Play an active role in scrums. Provide support to other members of the team using your knowledge and experience and actively encourage knowledge sharing throughout the team. Carry out code review for other members of the development team where appropriate. Collaborate on joint projects across other companies in the group. Provide advice/assistance to other departments in the business with regards to software functionality, support issue escalation and development requirements. Focus primarily on development targets and exercise good judgement when considering changes to priorities. Key Skills Minimum of 5 years' experience in a development role Significant technical expertise Driven and committed Communicator at all levels Team player and leader Analytical and attention to detail Positive, 'can do' attitude If this exciting opportunity interests you and you'd like more information, please apply now online.
Jul 05, 2026
Full time
Our client is a well established, leading software company within the ecommerce sector, offering bespoke ERP and point of sale solutions to a growing range of industries. To support on-going growth across the business, they now seek to appoint an experienced and capable Senior Software Developer to join their growing team. Reporting to the Development Manager, as a Senior Software Developer you will play a lead role in the development team, working to maintain and enhance the core application and related software and to develop new product features, support in the development of ongoing upgrades and in the creation of exciting new features. You will be responsible for upholding high standards and compliance with all business processes and core values, and be a key player in producing high-quality software and taking a prominent role in contributing to the design, development, and deployment of software solutions. Responsibilities Deliver high-quality software in a timely manner and always maintain coding standards and processes as defined within current company documentation. Suggest improvements/additions to the coding standards and development processes in conjunction with the Development Manager. Complete routine documentation for all changes and prepare additional explanatory documentation where necessary. Contribute to formulating requirement specifications and/or actively contribute to identifying how to achieve development requirements in conjunction with other team members. Take lead role for a project if requested by the Development Manager. Play an active role in scrums. Provide support to other members of the team using your knowledge and experience and actively encourage knowledge sharing throughout the team. Carry out code review for other members of the development team where appropriate. Collaborate on joint projects across other companies in the group. Provide advice/assistance to other departments in the business with regards to software functionality, support issue escalation and development requirements. Focus primarily on development targets and exercise good judgement when considering changes to priorities. Key Skills Minimum of 5 years' experience in a development role Significant technical expertise Driven and committed Communicator at all levels Team player and leader Analytical and attention to detail Positive, 'can do' attitude If this exciting opportunity interests you and you'd like more information, please apply now online.
Finance Manager - Financial Reporting Consumer Nottinghamshire £55,000 - £65,000 plus excellent benefits The Opportunity A fantastic opportunity has arisen for a qualified accountant with a strong background in financial reporting, technical accounting, and controls to join a large, complex consumer-facing organisation. The business is an incredible employer and a company where you can grow a fantastic career. This is a highly visible role offering exposure to senior stakeholders across multiple business areas. You'll play a key role in maintaining financial integrity, ensuring compliance, strengthening controls, and supporting strategic decision-making within a dynamic and evolving environment. The Role Reporting to the Head of Finance, the Finance Manager - Financial Reporting will play a critical role in safeguarding the organisation's financial integrity while supporting the delivery of accurate reporting, robust governance, and continuous improvement across the finance function. This role offers broad exposure across a diverse and complex business, providing the opportunity to work with a wide range of stakeholders and contribute to key finance initiatives. Key Responsibilities Provide technical accounting expertise across complex accounting matters, ensuring compliance with IFRS and relevant statutory requirements. Support business decision-making through technical accounting guidance and financial insight. Prepare and review technical accounting papers and supporting documentation for internal and external stakeholders. Support the development, implementation, and enhancement of financial policies, procedures, and internal controls. Partner with internal and external auditors to ensure the timely resolution of control and compliance matters. Support month-end reporting activities, helping to improve reporting quality, controls, and processes across multiple entities. Assist in the preparation and review of statutory accounts and financial statements. Support finance transformation projects and continuous improvement initiatives. Coach and develop junior members of the finance team, sharing technical expertise and best practice. About You We're keen to speak with individuals who can demonstrate: ACA, ACCA or equivalent professional qualification. Strong technical accounting knowledge and a solid understanding of IFRS. Experience within financial reporting, technical accounting, audit, controls, or governance-focused finance roles. Strong understanding of financial risk management and internal controls. Excellent communication skills with the ability to explain complex financial concepts to both finance and non-finance stakeholders. Proven stakeholder management skills with the ability to influence at all levels. A proactive approach with a passion for continuous improvement and process enhancement. Strong organisational skills with the ability to manage multiple priorities and deliver to tight deadlines. Desirable Experience External audit experience. Exposure to both IFRS and US GAAP reporting environments. Experience supporting statutory accounts preparation and audit processes. Experience documenting, reviewing, and improving financial controls. Experience operating within a large, complex organisation. What's on Offer Competitive salary Annual bonus Excellent pension scheme Hybrid working Generous employee benefits package Ongoing professional development opportunities Wellbeing and support programmes Why Apply? This is an excellent opportunity to join a well-established organisation where you'll gain exposure to senior stakeholders, work on complex technical accounting matters, and play a key role in strengthening financial reporting and governance processes. The role offers genuine breadth, visibility, and the opportunity to develop your career within a high-performing finance function. Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH36411
Jul 03, 2026
Full time
Finance Manager - Financial Reporting Consumer Nottinghamshire £55,000 - £65,000 plus excellent benefits The Opportunity A fantastic opportunity has arisen for a qualified accountant with a strong background in financial reporting, technical accounting, and controls to join a large, complex consumer-facing organisation. The business is an incredible employer and a company where you can grow a fantastic career. This is a highly visible role offering exposure to senior stakeholders across multiple business areas. You'll play a key role in maintaining financial integrity, ensuring compliance, strengthening controls, and supporting strategic decision-making within a dynamic and evolving environment. The Role Reporting to the Head of Finance, the Finance Manager - Financial Reporting will play a critical role in safeguarding the organisation's financial integrity while supporting the delivery of accurate reporting, robust governance, and continuous improvement across the finance function. This role offers broad exposure across a diverse and complex business, providing the opportunity to work with a wide range of stakeholders and contribute to key finance initiatives. Key Responsibilities Provide technical accounting expertise across complex accounting matters, ensuring compliance with IFRS and relevant statutory requirements. Support business decision-making through technical accounting guidance and financial insight. Prepare and review technical accounting papers and supporting documentation for internal and external stakeholders. Support the development, implementation, and enhancement of financial policies, procedures, and internal controls. Partner with internal and external auditors to ensure the timely resolution of control and compliance matters. Support month-end reporting activities, helping to improve reporting quality, controls, and processes across multiple entities. Assist in the preparation and review of statutory accounts and financial statements. Support finance transformation projects and continuous improvement initiatives. Coach and develop junior members of the finance team, sharing technical expertise and best practice. About You We're keen to speak with individuals who can demonstrate: ACA, ACCA or equivalent professional qualification. Strong technical accounting knowledge and a solid understanding of IFRS. Experience within financial reporting, technical accounting, audit, controls, or governance-focused finance roles. Strong understanding of financial risk management and internal controls. Excellent communication skills with the ability to explain complex financial concepts to both finance and non-finance stakeholders. Proven stakeholder management skills with the ability to influence at all levels. A proactive approach with a passion for continuous improvement and process enhancement. Strong organisational skills with the ability to manage multiple priorities and deliver to tight deadlines. Desirable Experience External audit experience. Exposure to both IFRS and US GAAP reporting environments. Experience supporting statutory accounts preparation and audit processes. Experience documenting, reviewing, and improving financial controls. Experience operating within a large, complex organisation. What's on Offer Competitive salary Annual bonus Excellent pension scheme Hybrid working Generous employee benefits package Ongoing professional development opportunities Wellbeing and support programmes Why Apply? This is an excellent opportunity to join a well-established organisation where you'll gain exposure to senior stakeholders, work on complex technical accounting matters, and play a key role in strengthening financial reporting and governance processes. The role offers genuine breadth, visibility, and the opportunity to develop your career within a high-performing finance function. Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH36411
Golden Fox Recruitment Ltd
Bristol, Gloucestershire
Head of Supply Chain DTC Ecommerce 75,000 - 80,000 + Benefits Remote Regular travel to Pembrokeshire We're partnering with a fast-growing DTC consumer brand that's looking to appoint an experienced Head of Supply Chain to lead and develop its end-to-end supply chain function. Operating across ecommerce, wholesale and retail, the business is entering an exciting stage of growth and is looking for someone who can bring greater visibility across demand planning, forecasting, inventory management and procurement, while building the processes and systems needed to support future expansion. Reporting directly into the Managing Director, this is a high-impact leadership role where you'll combine strategic thinking with a hands-on approach, helping shape the future of the supply chain as the business continues to scale. The opportunity As Head of Supply Chain, you'll oversee the full supply chain operation, ensuring products are available when and where they're needed, while improving forecasting accuracy, inventory performance and supplier relationships. Working closely with Commercial, Finance and Operations teams, you'll help create a more connected planning process, providing the business with greater confidence around stock, purchasing and future demand. Key responsibilities Lead the end-to-end Supply Chain across DTC, wholesale and retail channels Own Sales & Operations Planning (S&OP), ensuring demand, supply and inventory are aligned Develop accurate Demand Planning and Forecasting processes to support business growth and new product launches Drive improvements across Inventory Management, Stock Planning and product availability Manage Procurement, purchasing activity and supplier relationships Balance inventory levels while optimising working capital Lead the implementation of a new ERP and forecasting platform Provide accurate stock and supply chain reporting to support commercial and financial planning Improve systems, processes and operational efficiency across the wider supply chain Work cross-functionally with Finance, Commercial, Operations and senior leadership to support business growth About you You'll be an experienced Head of Supply Chain, Supply Chain Manager or senior Supply Chain Leader with a background in DTC, ecommerce, retail or consumer goods. You'll also bring: Strong experience in Demand Planning, Supply Planning and Inventory Management Excellent knowledge of Forecasting, Procurement and supplier management Previous experience implementing or improving ERP systems Strong commercial awareness and confidence using data to support business decisions Experience working across ecommerce, wholesale and retail supply chains A hands-on approach with the ability to influence strategy and operational performance Why apply? High-impact role reporting directly into the Managing Director Genuine ownership of the end-to-end Supply Chain function Opportunity to shape Supply Chain strategy within a scaling ecommerce business Join a growing consumer brand with ambitious UK and international expansion plans Lead major Supply Chain improvement projects, including ERP implementation Remote working with travel to the Pembrokeshire warehouse (typically once or twice a month). Salary of 75,000 - 80,000 (with some flexibility for the right person) If you're an experienced supply chain professional looking for a role where you can make a genuine impact within a fast-growing ecommerce business, we'd love to hear from you! For more information, please contact Angelina at Golden Fox Recruitment.
Jul 02, 2026
Full time
Head of Supply Chain DTC Ecommerce 75,000 - 80,000 + Benefits Remote Regular travel to Pembrokeshire We're partnering with a fast-growing DTC consumer brand that's looking to appoint an experienced Head of Supply Chain to lead and develop its end-to-end supply chain function. Operating across ecommerce, wholesale and retail, the business is entering an exciting stage of growth and is looking for someone who can bring greater visibility across demand planning, forecasting, inventory management and procurement, while building the processes and systems needed to support future expansion. Reporting directly into the Managing Director, this is a high-impact leadership role where you'll combine strategic thinking with a hands-on approach, helping shape the future of the supply chain as the business continues to scale. The opportunity As Head of Supply Chain, you'll oversee the full supply chain operation, ensuring products are available when and where they're needed, while improving forecasting accuracy, inventory performance and supplier relationships. Working closely with Commercial, Finance and Operations teams, you'll help create a more connected planning process, providing the business with greater confidence around stock, purchasing and future demand. Key responsibilities Lead the end-to-end Supply Chain across DTC, wholesale and retail channels Own Sales & Operations Planning (S&OP), ensuring demand, supply and inventory are aligned Develop accurate Demand Planning and Forecasting processes to support business growth and new product launches Drive improvements across Inventory Management, Stock Planning and product availability Manage Procurement, purchasing activity and supplier relationships Balance inventory levels while optimising working capital Lead the implementation of a new ERP and forecasting platform Provide accurate stock and supply chain reporting to support commercial and financial planning Improve systems, processes and operational efficiency across the wider supply chain Work cross-functionally with Finance, Commercial, Operations and senior leadership to support business growth About you You'll be an experienced Head of Supply Chain, Supply Chain Manager or senior Supply Chain Leader with a background in DTC, ecommerce, retail or consumer goods. You'll also bring: Strong experience in Demand Planning, Supply Planning and Inventory Management Excellent knowledge of Forecasting, Procurement and supplier management Previous experience implementing or improving ERP systems Strong commercial awareness and confidence using data to support business decisions Experience working across ecommerce, wholesale and retail supply chains A hands-on approach with the ability to influence strategy and operational performance Why apply? High-impact role reporting directly into the Managing Director Genuine ownership of the end-to-end Supply Chain function Opportunity to shape Supply Chain strategy within a scaling ecommerce business Join a growing consumer brand with ambitious UK and international expansion plans Lead major Supply Chain improvement projects, including ERP implementation Remote working with travel to the Pembrokeshire warehouse (typically once or twice a month). Salary of 75,000 - 80,000 (with some flexibility for the right person) If you're an experienced supply chain professional looking for a role where you can make a genuine impact within a fast-growing ecommerce business, we'd love to hear from you! For more information, please contact Angelina at Golden Fox Recruitment.
Business Change Programme Manager Salary: £80,000 - £90,000 Benefits Location: London (4 days per week on-site) The Opportunity Retail is evolving at pace, and this organisation is investing heavily in the technology, data and operational improvements that will define its next stage of growth. As Business Change Programme Manager, you'll lead the delivery of a portfolio of strategic transformation initiatives spanning stores, head office and digital operations. Working across the business, you'll help modernise systems, simplify processes and introduce new ways of working that enhance both the customer journey and colleague experience. Whether it's supporting omnichannel growth, improving supply chain efficiency, delivering technology upgrades or embedding data-driven decision making, you'll ensure change is delivered in a structured, pragmatic way that creates measurable business value. This is a highly visible role, partnering with senior leaders to deliver programmes that improve operational performance, increase agility and enable the business to respond quickly to an ever-changing retail landscape. Key Responsibilities Lead the delivery of complex business and technology transformation programmes across the retail operation, ensuring projects are aligned to strategic objectives. Develop and embed a consistent change framework, providing governance, structure and best practice across all transformation initiatives. Deliver programmes that improve operational efficiency across stores, head office, logistics and digital channels. Support the implementation of new retail technologies, business systems and process improvements, ensuring successful adoption across the organisation. Oversee programme plans, budgets, risks and dependencies, ensuring projects are delivered on time and achieve their intended business benefits. Work closely with senior stakeholders to prioritise initiatives and adapt delivery plans as business priorities evolve. Coordinate resources across multiple programmes, ensuring teams remain focused on the highest-value initiatives. Partner with Technology, Operations, Supply Chain, Finance and Commercial teams to drive cross-functional change. Champion a culture of continuous improvement, encouraging innovation and embedding sustainable change throughout the business. Produce regular reporting for the leadership team, providing clear insight into programme progress, benefits realisation and key risks. About You You'll be an experienced Business Change or Transformation professional with a strong track record of delivering complex programmes within a retail, consumer or multi-site environment. You'll understand the pace and complexity of retail, balancing strategic priorities with operational realities while delivering change that positively impacts customers, colleagues and commercial performance. You'll be comfortable operating across multiple functions, influencing senior stakeholders and bringing together diverse teams to deliver successful outcomes. Experience & Skills Degree qualified or professionally accredited in Business, Change Management, Project Management or a related discipline. Significant experience leading business and technology transformation programmes within retail, consumer, ecommerce or other multi-site organisations. Experience delivering initiatives across areas such as store operations, omnichannel retail, supply chain, merchandising, finance or customer experience. Strong programme management capability, including governance, budgeting, resource planning and benefits realisation. Excellent stakeholder management skills with the ability to influence at Executive and Senior Leadership level. Experience supporting digital transformation, ERP implementations, data initiatives or operational improvement programmes. Commercially astute with a strong understanding of how transformation drives profitability, customer satisfaction and operational performance. Personal Qualities A collaborative leader who builds credibility quickly across both operational and corporate teams. Calm under pressure, with the ability to manage multiple priorities in a fast-paced retail environment. Commercially minded, with a focus on delivering tangible business outcomes rather than simply completing projects. Naturally curious, always looking for opportunities to improve processes and challenge established ways of working. An engaging communicator who brings people with them and creates enthusiasm for change. Resilient, adaptable and confident making decisions in a constantly evolving environment. Passionate about delivering transformation that improves the customer experience, empowers colleagues and supports long-term business growth.
Jul 01, 2026
Full time
Business Change Programme Manager Salary: £80,000 - £90,000 Benefits Location: London (4 days per week on-site) The Opportunity Retail is evolving at pace, and this organisation is investing heavily in the technology, data and operational improvements that will define its next stage of growth. As Business Change Programme Manager, you'll lead the delivery of a portfolio of strategic transformation initiatives spanning stores, head office and digital operations. Working across the business, you'll help modernise systems, simplify processes and introduce new ways of working that enhance both the customer journey and colleague experience. Whether it's supporting omnichannel growth, improving supply chain efficiency, delivering technology upgrades or embedding data-driven decision making, you'll ensure change is delivered in a structured, pragmatic way that creates measurable business value. This is a highly visible role, partnering with senior leaders to deliver programmes that improve operational performance, increase agility and enable the business to respond quickly to an ever-changing retail landscape. Key Responsibilities Lead the delivery of complex business and technology transformation programmes across the retail operation, ensuring projects are aligned to strategic objectives. Develop and embed a consistent change framework, providing governance, structure and best practice across all transformation initiatives. Deliver programmes that improve operational efficiency across stores, head office, logistics and digital channels. Support the implementation of new retail technologies, business systems and process improvements, ensuring successful adoption across the organisation. Oversee programme plans, budgets, risks and dependencies, ensuring projects are delivered on time and achieve their intended business benefits. Work closely with senior stakeholders to prioritise initiatives and adapt delivery plans as business priorities evolve. Coordinate resources across multiple programmes, ensuring teams remain focused on the highest-value initiatives. Partner with Technology, Operations, Supply Chain, Finance and Commercial teams to drive cross-functional change. Champion a culture of continuous improvement, encouraging innovation and embedding sustainable change throughout the business. Produce regular reporting for the leadership team, providing clear insight into programme progress, benefits realisation and key risks. About You You'll be an experienced Business Change or Transformation professional with a strong track record of delivering complex programmes within a retail, consumer or multi-site environment. You'll understand the pace and complexity of retail, balancing strategic priorities with operational realities while delivering change that positively impacts customers, colleagues and commercial performance. You'll be comfortable operating across multiple functions, influencing senior stakeholders and bringing together diverse teams to deliver successful outcomes. Experience & Skills Degree qualified or professionally accredited in Business, Change Management, Project Management or a related discipline. Significant experience leading business and technology transformation programmes within retail, consumer, ecommerce or other multi-site organisations. Experience delivering initiatives across areas such as store operations, omnichannel retail, supply chain, merchandising, finance or customer experience. Strong programme management capability, including governance, budgeting, resource planning and benefits realisation. Excellent stakeholder management skills with the ability to influence at Executive and Senior Leadership level. Experience supporting digital transformation, ERP implementations, data initiatives or operational improvement programmes. Commercially astute with a strong understanding of how transformation drives profitability, customer satisfaction and operational performance. Personal Qualities A collaborative leader who builds credibility quickly across both operational and corporate teams. Calm under pressure, with the ability to manage multiple priorities in a fast-paced retail environment. Commercially minded, with a focus on delivering tangible business outcomes rather than simply completing projects. Naturally curious, always looking for opportunities to improve processes and challenge established ways of working. An engaging communicator who brings people with them and creates enthusiasm for change. Resilient, adaptable and confident making decisions in a constantly evolving environment. Passionate about delivering transformation that improves the customer experience, empowers colleagues and supports long-term business growth.
Senior PHP Developer OOP, PHP, LAMP, AI, HTML, CSS, JavaScript Hybrid options in Chichester, West Sussex Salary DOE A highly respected digital agency is seeking a Senior PHP Developer to join its growing technical team in Chichester. The business specialises in delivering bespoke websites, ecommerce platforms and business systems for clients across a range of sectors. Founded by developers and still highly technical in its approach, the company is known for building long-term client relationships, maintaining high engineering standards and investing heavily in its people. This is an excellent opportunity for a developer who enjoys solving complex problems, taking ownership of projects and working directly with clients to deliver meaningful business outcomes. The Role The successful candidate will be involved in designing, developing and maintaining bespoke web applications and business systems, working closely with colleagues and clients to understand requirements and deliver high-quality solutions. Unlike many development environments, there is no traditional project management layer. As a result, strong communication skills, commercial awareness and the ability to manage priorities effectively are essential. Required Skills & Experience Strong commercial experience with modern, object-oriented PHP 8. Experience working with a PHP framework or large-scale PHP applications. A passion for writing clean, maintainable and reusable code. Experience with code quality tools, including PHPUnit, static analysis or automated testing processes. Strong analytical and problem-solving skills. The ability to investigate and resolve complex technical issues. Excellent communication skills and confidence working directly with clients and colleagues. A proven track record of delivering projects successfully, estimating accurately and identifying risks early. Desirable Skills Candidates should be able to demonstrate experience in at least two of the following areas: AI-assisted and agentic software development. Front-end development using HTML, CSS/SASS and JavaScript. Ecommerce platforms and payment gateway integrations. PCI compliance. Web performance analysis and optimisation. Advanced SQL skills and database design, particularly with MariaDB. AWS infrastructure and cloud services. DevOps and systems administration. CloudFlare, Debian, Puppet and Terraform. Analytics implementation, including Google Tag Manager and server-side tracking. Consent management and privacy-focused measurement solutions. What's on Offer? Challenging, Meaningful Work Every project is bespoke, providing the opportunity to work on technically interesting solutions that have a direct impact on clients businesses. Employee Ownership As an employee-owned organisation, every member of the team has a genuine stake in the success of the business and the opportunity to influence its future direction. Career Progression The organisation actively rewards performance and offers clear opportunities for progression, increased responsibility and professional development. If you would like to apply for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 30, 2026
Full time
Senior PHP Developer OOP, PHP, LAMP, AI, HTML, CSS, JavaScript Hybrid options in Chichester, West Sussex Salary DOE A highly respected digital agency is seeking a Senior PHP Developer to join its growing technical team in Chichester. The business specialises in delivering bespoke websites, ecommerce platforms and business systems for clients across a range of sectors. Founded by developers and still highly technical in its approach, the company is known for building long-term client relationships, maintaining high engineering standards and investing heavily in its people. This is an excellent opportunity for a developer who enjoys solving complex problems, taking ownership of projects and working directly with clients to deliver meaningful business outcomes. The Role The successful candidate will be involved in designing, developing and maintaining bespoke web applications and business systems, working closely with colleagues and clients to understand requirements and deliver high-quality solutions. Unlike many development environments, there is no traditional project management layer. As a result, strong communication skills, commercial awareness and the ability to manage priorities effectively are essential. Required Skills & Experience Strong commercial experience with modern, object-oriented PHP 8. Experience working with a PHP framework or large-scale PHP applications. A passion for writing clean, maintainable and reusable code. Experience with code quality tools, including PHPUnit, static analysis or automated testing processes. Strong analytical and problem-solving skills. The ability to investigate and resolve complex technical issues. Excellent communication skills and confidence working directly with clients and colleagues. A proven track record of delivering projects successfully, estimating accurately and identifying risks early. Desirable Skills Candidates should be able to demonstrate experience in at least two of the following areas: AI-assisted and agentic software development. Front-end development using HTML, CSS/SASS and JavaScript. Ecommerce platforms and payment gateway integrations. PCI compliance. Web performance analysis and optimisation. Advanced SQL skills and database design, particularly with MariaDB. AWS infrastructure and cloud services. DevOps and systems administration. CloudFlare, Debian, Puppet and Terraform. Analytics implementation, including Google Tag Manager and server-side tracking. Consent management and privacy-focused measurement solutions. What's on Offer? Challenging, Meaningful Work Every project is bespoke, providing the opportunity to work on technically interesting solutions that have a direct impact on clients businesses. Employee Ownership As an employee-owned organisation, every member of the team has a genuine stake in the success of the business and the opportunity to influence its future direction. Career Progression The organisation actively rewards performance and offers clear opportunities for progression, increased responsibility and professional development. If you would like to apply for this position then please contact Tom Rayner on (phone number removed) or email (url removed) for consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior Finance Manager 15 month FTC Multi-channel Retailer £90,000-£110,000 Central London (3 days in office) A Senior Finance Manager is required to join a fast-growing international omnichannel retailer on a 15-month maternity cover contract. Based at the company's London headquarters (3 days per week in the office), this is an opportunity to join a highly successful business with turnover approaching £500 million, continued international expansion plans and approximately 50 new store openings planned over the next 12 months. This is a key leadership role within the finance function. You will manage a team of 7 qualified and part-qualified accountants and will have significant exposure to senior stakeholders. The role has primary ownership of management accounting, financial controls and reporting across all channels, while also managing the business partnering team, supporting new initiatives and decision-making. A significant focus of the role will be driving finance transformation, particularly around improving and accelerating the month-end close process, alongside wider reporting and process improvements. Responsibilities include: Leading, developing and mentoring a team of 7 Accountants (Part Qualified & Qualified) Ensuring robust financial controls, balance sheet integrity and governance processes are maintained across the business Overseeing the month-end close process and management accounts across retail, ecommerce and supply chain Managing an established business partnering team, supporting with financial analysis, decision support, commercial projects and post-investment reviews Providing financial input and challenge on key business initiatives including new store openings, supply chain projects, logistics and transport reviews, payment provider evaluations and capital investment decisions Leading finance transformation initiatives, including reporting optimisation, process automation and a faster-close programme Identifying opportunities to leverage automation and AI to improve efficiency and scalability across the finance function Skill Set Required: To be considered, you will possess the following experience and attributes: Qualified accountant (ACA, ACCA, CIMA or equivalent) with 5+ years PQE Proven experience leading and developing a finance team of 3+ Strong financial controls and technical accounting background, including ownership of balance sheet integrity and month-end processes Track record of driving change, challenging existing processes and delivering finance transformation initiatives Experience working in a complex, multi-site business with 70+ sites and a turnover of £100 million+ Experience supporting business decisions through financial analysis, investment Comfortable working within a fast-paced, entrepreneurial and evolving environment In return , you will join a highly successful and ambitious retailer at a pivotal stage of growth. This is a high-profile role offering the opportunity to shape the future finance function, lead key transformation projects and work closely with an experienced Finance Director and senior leadership team.
Jun 30, 2026
Contractor
Senior Finance Manager 15 month FTC Multi-channel Retailer £90,000-£110,000 Central London (3 days in office) A Senior Finance Manager is required to join a fast-growing international omnichannel retailer on a 15-month maternity cover contract. Based at the company's London headquarters (3 days per week in the office), this is an opportunity to join a highly successful business with turnover approaching £500 million, continued international expansion plans and approximately 50 new store openings planned over the next 12 months. This is a key leadership role within the finance function. You will manage a team of 7 qualified and part-qualified accountants and will have significant exposure to senior stakeholders. The role has primary ownership of management accounting, financial controls and reporting across all channels, while also managing the business partnering team, supporting new initiatives and decision-making. A significant focus of the role will be driving finance transformation, particularly around improving and accelerating the month-end close process, alongside wider reporting and process improvements. Responsibilities include: Leading, developing and mentoring a team of 7 Accountants (Part Qualified & Qualified) Ensuring robust financial controls, balance sheet integrity and governance processes are maintained across the business Overseeing the month-end close process and management accounts across retail, ecommerce and supply chain Managing an established business partnering team, supporting with financial analysis, decision support, commercial projects and post-investment reviews Providing financial input and challenge on key business initiatives including new store openings, supply chain projects, logistics and transport reviews, payment provider evaluations and capital investment decisions Leading finance transformation initiatives, including reporting optimisation, process automation and a faster-close programme Identifying opportunities to leverage automation and AI to improve efficiency and scalability across the finance function Skill Set Required: To be considered, you will possess the following experience and attributes: Qualified accountant (ACA, ACCA, CIMA or equivalent) with 5+ years PQE Proven experience leading and developing a finance team of 3+ Strong financial controls and technical accounting background, including ownership of balance sheet integrity and month-end processes Track record of driving change, challenging existing processes and delivering finance transformation initiatives Experience working in a complex, multi-site business with 70+ sites and a turnover of £100 million+ Experience supporting business decisions through financial analysis, investment Comfortable working within a fast-paced, entrepreneurial and evolving environment In return , you will join a highly successful and ambitious retailer at a pivotal stage of growth. This is a high-profile role offering the opportunity to shape the future finance function, lead key transformation projects and work closely with an experienced Finance Director and senior leadership team.
Analytics Manager (Customer Analytics & CRM)£550- £600pd via UmbrellaMostly remote, 2 days per month onsite/ Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics capability, driving best practice across analysis, forecasting and insight delivery Drive CRM and customer performance through data-led recommendations and optimisation Lead complex customer analytics projects, translating business challenges into actionable insights Prioritise and manage a varied analytics backlog using Agile methodologies Partner with stakeholders across CRM, Marketing, Digital, eCommerce and Commercial functions Develop forecasting models, analytical tools and reporting frameworks to support strategic decision making Skills/Experience Proven experience leading people/team Strong Retail, eCommerce or customer-focused industry experience Advanced SQL skills and experience working with large, complex datasets Experience delivering commercial insights that drive measurable business outcomes Hands-on experience with cloud-based analytics platforms such as Databricks, Snowflake, Redshift or Google BigQuery Strong stakeholder management and communication skills, with the ability to influence senior business leaders Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 30, 2026
Contractor
Analytics Manager (Customer Analytics & CRM)£550- £600pd via UmbrellaMostly remote, 2 days per month onsite/ Hampshire A leading Retail organisation is looking for an experienced Analytics Manager to join their Customer & Data function and lead a team of analysts driving customer, CRM and commercial insight across the business. You'll take ownership of a team of 4 Analysts, helping shape the future of customer analytics, CRM performance and data-driven decision making. The Role Lead, coach and develop a team of 4 Analysts Build and mature the analytics capability, driving best practice across analysis, forecasting and insight delivery Drive CRM and customer performance through data-led recommendations and optimisation Lead complex customer analytics projects, translating business challenges into actionable insights Prioritise and manage a varied analytics backlog using Agile methodologies Partner with stakeholders across CRM, Marketing, Digital, eCommerce and Commercial functions Develop forecasting models, analytical tools and reporting frameworks to support strategic decision making Skills/Experience Proven experience leading people/team Strong Retail, eCommerce or customer-focused industry experience Advanced SQL skills and experience working with large, complex datasets Experience delivering commercial insights that drive measurable business outcomes Hands-on experience with cloud-based analytics platforms such as Databricks, Snowflake, Redshift or Google BigQuery Strong stakeholder management and communication skills, with the ability to influence senior business leaders Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Retail Marketing Manager The Role We are seeking an experienced and driven Marketing Manager to take ownership of marketing activity across a fast-paced, multi-site consumer-facing business. This is a hands-on leadership role requiring someone who enjoys creating, delivering and optimising campaigns rather than simply managing external agencies or delegating work. The successful candidate will be commercially minded, highly organised and comfortable working at pace in a demanding environment where priorities can change quickly. Strong digital marketing capability is essential, as is the ability to lead a small team, drive performance and deliver engaging campaigns across both online and offline channels. This is a fully office-based role and requires a full UK driving licence and willingness to travel when required. Key Responsibilities Lead all marketing activity across digital, social, print and in-store channels Develop and deliver multi-channel campaigns that drive customer engagement, footfall and sales Manage website content, promotions, landing pages and ecommerce activity Create engaging content across social media, email marketing and digital platforms Work closely with the videography and creative teams to deliver compelling visual content Support new site openings, local marketing initiatives, PR activity and press releases Create in-store marketing materials including POS, promotional assets and campaign collateral Identify opportunities to utilise AI tools and emerging technologies to improve efficiency and campaign performance Monitor, analyse and report on campaign effectiveness, customer engagement and ROI Lead, coach and develop a small marketing team, creating a culture of accountability, collaboration and high performance Work closely with senior stakeholders to support wider business objectives and growth plans Candidate Requirements Proven experience in a Marketing Manager position within a fast-paced, consumer-facing environment Strong hands-on digital marketing experience is essential Experience managing websites, ecommerce content and online campaigns Ability to create and deliver marketing campaigns across multiple channels Previous experience leading, motivating and developing team members Strong commercial awareness with a focus on driving customer acquisition, engagement and sales Excellent organisational skills with the ability to manage multiple projects simultaneously Comfortable working in a fast-moving environment where priorities can shift quickly Experience using AI tools and modern marketing technologies Self-motivated, proactive and capable of taking ownership with minimal supervision Full UK driving licence required Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 30, 2026
Full time
Retail Marketing Manager The Role We are seeking an experienced and driven Marketing Manager to take ownership of marketing activity across a fast-paced, multi-site consumer-facing business. This is a hands-on leadership role requiring someone who enjoys creating, delivering and optimising campaigns rather than simply managing external agencies or delegating work. The successful candidate will be commercially minded, highly organised and comfortable working at pace in a demanding environment where priorities can change quickly. Strong digital marketing capability is essential, as is the ability to lead a small team, drive performance and deliver engaging campaigns across both online and offline channels. This is a fully office-based role and requires a full UK driving licence and willingness to travel when required. Key Responsibilities Lead all marketing activity across digital, social, print and in-store channels Develop and deliver multi-channel campaigns that drive customer engagement, footfall and sales Manage website content, promotions, landing pages and ecommerce activity Create engaging content across social media, email marketing and digital platforms Work closely with the videography and creative teams to deliver compelling visual content Support new site openings, local marketing initiatives, PR activity and press releases Create in-store marketing materials including POS, promotional assets and campaign collateral Identify opportunities to utilise AI tools and emerging technologies to improve efficiency and campaign performance Monitor, analyse and report on campaign effectiveness, customer engagement and ROI Lead, coach and develop a small marketing team, creating a culture of accountability, collaboration and high performance Work closely with senior stakeholders to support wider business objectives and growth plans Candidate Requirements Proven experience in a Marketing Manager position within a fast-paced, consumer-facing environment Strong hands-on digital marketing experience is essential Experience managing websites, ecommerce content and online campaigns Ability to create and deliver marketing campaigns across multiple channels Previous experience leading, motivating and developing team members Strong commercial awareness with a focus on driving customer acquisition, engagement and sales Excellent organisational skills with the ability to manage multiple projects simultaneously Comfortable working in a fast-moving environment where priorities can shift quickly Experience using AI tools and modern marketing technologies Self-motivated, proactive and capable of taking ownership with minimal supervision Full UK driving licence required Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Development Team Lead (PHP8, API's, MySQL)UK Remote Working£65000 - £75000 + Equity Please note my client cannot offer VISA sponsorship for this position. Your new company I am working to recruit an experienced PHP Development Team Lead for a hyper-growth business in the UK as they look to expand globally. It's a really unique opportunity working for an online, technology first organisation that are looking to challenge the leading names in Ecommerce.The role is offered fully remote but you must be within the UK and must not require any form of Visa Sponsorship to apply. Your new role The Development team has mirrored the general pattern in the company; grow quickly, iterate, have fun, make an impact. As they've scaled over the last year Development squads have been formed so you'll join a team of 4-5 to ensure everyone is focussed and to provide a progression path for all.This company operates like a start-up but with a product that's been in Development for 10+ years. You will understand there is some legacy/maintenance as part of the role building on a custom monolith - but plenty of new work in Laravel to sink your teeth into.Under the guidance of a new Head of Development the team have invested heavily in software best practice and development processes so it's an exciting environment to be joining as they move into new territories globally and launch a mobile app.To fit in here you'll collaborate openly with other Devs, enjoy problem solving and will buy into the vision of the company to disrupt and become number 1 in their field. What you'll need to succeed A hands-on technical leader responsible for developing and maintaining high-quality PHP8 code, managing backend services and APIs, and optimising system performance. 10 years of programming experience as a minimum, experience with Laravel is a bonus.Oversees a team of developers, providing mentorship, setting priorities, and ensuring timely project delivery through Agile practices. Collaborates closely with Product Managers and stakeholders to align development with business goals, while championing coding standards, CI/CD practices, and continuous improvement. Acts as a key liaison across departments, fostering a collaborative and high-performing engineering culture.Experience building RESTful API's and working with MySQL is essential, and desirable skills include GCP Cloud, RabbitMQ, NoSQL and TDD/Microservices exposure.If you've worked on large scale Ecommerce applications with multiple service calls and databases that would be standout, as would experience working in Agile squads. What you'll get in return The company offers good flexibility both in terms of working hours and remote working (within the UK). There's no micromanagement here and joining at this stage in their journey you'll have a chance to share in the profits (Sharesave scheme) plus there's annual pay reviews. You'll get 26 days holiday + bank holidays and funding for technical courses/training. The company have bi-annual socials to meet and celebrate success. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 07, 2025
Full time
Development Team Lead (PHP8, API's, MySQL)UK Remote Working£65000 - £75000 + Equity Please note my client cannot offer VISA sponsorship for this position. Your new company I am working to recruit an experienced PHP Development Team Lead for a hyper-growth business in the UK as they look to expand globally. It's a really unique opportunity working for an online, technology first organisation that are looking to challenge the leading names in Ecommerce.The role is offered fully remote but you must be within the UK and must not require any form of Visa Sponsorship to apply. Your new role The Development team has mirrored the general pattern in the company; grow quickly, iterate, have fun, make an impact. As they've scaled over the last year Development squads have been formed so you'll join a team of 4-5 to ensure everyone is focussed and to provide a progression path for all.This company operates like a start-up but with a product that's been in Development for 10+ years. You will understand there is some legacy/maintenance as part of the role building on a custom monolith - but plenty of new work in Laravel to sink your teeth into.Under the guidance of a new Head of Development the team have invested heavily in software best practice and development processes so it's an exciting environment to be joining as they move into new territories globally and launch a mobile app.To fit in here you'll collaborate openly with other Devs, enjoy problem solving and will buy into the vision of the company to disrupt and become number 1 in their field. What you'll need to succeed A hands-on technical leader responsible for developing and maintaining high-quality PHP8 code, managing backend services and APIs, and optimising system performance. 10 years of programming experience as a minimum, experience with Laravel is a bonus.Oversees a team of developers, providing mentorship, setting priorities, and ensuring timely project delivery through Agile practices. Collaborates closely with Product Managers and stakeholders to align development with business goals, while championing coding standards, CI/CD practices, and continuous improvement. Acts as a key liaison across departments, fostering a collaborative and high-performing engineering culture.Experience building RESTful API's and working with MySQL is essential, and desirable skills include GCP Cloud, RabbitMQ, NoSQL and TDD/Microservices exposure.If you've worked on large scale Ecommerce applications with multiple service calls and databases that would be standout, as would experience working in Agile squads. What you'll get in return The company offers good flexibility both in terms of working hours and remote working (within the UK). There's no micromanagement here and joining at this stage in their journey you'll have a chance to share in the profits (Sharesave scheme) plus there's annual pay reviews. You'll get 26 days holiday + bank holidays and funding for technical courses/training. The company have bi-annual socials to meet and celebrate success. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Senior Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
