28 jobs found

Senior Microsoft Infrastructure Engineer Contract UK Remote Inside IR35 Up to 600/day Immediate starter required. Experis are supporting a client with an urgent short-term contract requirement for a Senior Microsoft Infrastructure Engineer to provide BAU infrastructure support while a member of their internal team moves onto a wider project. The client needs someone who can start on 1st July, pick things up quickly and provide confident hands-on support across a broad Microsoft infrastructure environment. The role: You'll be supporting BAU infrastructure activity across Microsoft cloud, EUC, server and core infrastructure services. This is not a project delivery role, the focus is keeping BAU moving, resolving issues, supporting users and internal IT teams, and helping maintain service stability. Key skills: Strong BAU infrastructure support experience Microsoft 365 Azure / Entra ID Active Directory / Group Policy Intune / MECM / SCCM Windows Server VMware / Hyper-V Citrix, SQL, backups or MFT experience would be useful Confident troubleshooting and stakeholder communication Contract details: Start date: 1st July Duration: 3 Months Location: UK Remote Rate: Up to 600/day IR35: Inside IR35 On-call: None This would suit an experienced Senior Infrastructure Engineer, Microsoft Infrastructure Engineer or strong 3rd Line Engineer who is available immediately and comfortable working independently in a broad BAU environment. Due to the urgency, the client needs someone who can interview and commit quickly. Please apply with your latest CV and confirmed availability. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Senior IT Engineer & Cloud Administrator St Albans (Hybrid) 42,550 + Benefits We're working with a globally established technology provider specialising in high-performance server, storage, cloud, and infrastructure solutions. Supporting organisations worldwide, the business has built its reputation on technical excellence, innovation, and delivering bespoke technology solutions. As part of its continued growth, they're looking to appoint a Senior IT Engineer & Cloud Administrator to support and develop their internal IT environment. This is a broad, hands-on infrastructure role supporting a globally dispersed user base across both on-premises and cloud environments. Working closely with the Head of IT Services, you'll play a key role in the day-to-day operation, development, and continual improvement of the organisation's IT infrastructure, while gaining exposure across the full IT lifecycle, from planning and implementation through to ongoing administration and support. Why Apply : Broad technical exposure: Work across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Hyper-V, and enterprise infrastructure. Cloud & infrastructure focus: Support both on-premises and cloud environments while helping shape future technology improvements. Varied responsibilities: Combine infrastructure support, cloud administration, system improvement, user support, and strategic IT projects. Global environment: Support an international user base across multiple business locations. Career development: Join a business that actively encourages continuous learning, technical development, and professional growth. Excellent benefits: Healthcare, life insurance, Perkbox, subsidised gym membership, flexible working, increasing holiday entitlement, and regular company events. What we're looking for: Experience providing 1st to 3rd Line support within a structured IT environment. Strong Microsoft 365 administration experience, including Exchange Online, SharePoint, Teams, and OneDrive. Experience administering Microsoft Azure, Windows Server, Active Directory, Entra ID, and Hyper-V environments. Good understanding of DNS, DHCP, TCP/IP networking, and core Microsoft infrastructure technologies. Experience supporting Windows 11, desktop hardware, and enterprise IT environments. Ability to manage infrastructure upgrades, system improvements, and ongoing operational support. Strong communication, organisation, and stakeholder management skills. If you're an experienced infrastructure professional looking for a varied role combining cloud administration, Microsoft technologies, infrastructure support, and continual improvement within a globally recognised technology business, this opportunity offers excellent technical exposure and long-term career development.

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About The Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount. Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge required to excel in their roles. Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations. Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek. Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team. Provide excellent customer service by communicating effectively and professionally with our partners. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service. Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching. Coach Team Leaders to take ownership of partner queries to deliver world class service. Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team. Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products. Solid experience in customer service (excellent verbal and written communication skills required). Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls. Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader. Ability to prioritise personal and team workload. Holds a Full UK valid driving license Benefits: Salary dependent on experience Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

Location London, London (region), TW9 4DU About the job Job summary Build and run the infrastructure behind the UK's digital record We're growing our Infrastructure team and looking for two engineers to join us as we expand. At The National Archives, infrastructure underpins how the UK's digital record is preserved and accessed. This is a hands-on role supporting the platforms behind digital archiving and public services - with a clear focus on reliability, security and service recovery. You'll be joining a well-established team, including Senior Engineers with deep experience, who actively support and share knowledge as the team grows. Job description • Build, support and improve infrastructure across cloud and on-prem environments • Work across Azure, AWS, Microsoft 365 and core network and platform services • Act as a 2nd/3rd line escalation point for incidents and problems • Improve service reliability, performance and recovery • Contribute to change, delivery and continuous improvement • Infrastructure that supports long-term access and trust, not just short-term uptime • A strong focus on service resilience and recovery • A team environment where knowledge sharing and learning is expected • Space to develop your capability over time as the team grows Person specification An engineer ready to step into a broader, more complex environment Someone who wants to learn from experienced engineers and build depth over time Someone moving from reactive support into more ownership and improvement work Someone motivated by working on services that matter beyond the organisation This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. During the 1-year probation period, onsite presence is encouraged and advantageous (a minimum of 4 days in the office is required during the probation period). You will work a shared Saturday rota. This will equate to approximately one Saturday duty every month and this will be paid over-time. SC clearance/willingness to obtain SC clearance will be required for this role. This requires candidates to have been resident in the UK for at least the past three years. Please do not apply if you have been resident in the UK for less than three years as your application will be rejected. We are unable to offer sponsorship for this role. Application process As part of your application, you will be asked to provide a summary of your relevant work history (what you have done and how you have developed your skills) and respond to a scenario-based question (how you think and approach problems) Your work history can include: • Formal roles in IT or infrastructure • Self-taught experience, home labs or personal projects • Training courses, certifications or evening study • Transferable experience from other roles where you have developed relevant technical or problem-solving skills We are interested in how you have built your capability, not just job titles. Important: Please be as clear as possible about what you have actually worked on or learned. Both elements of your application will be assessed against the essential criteria below: Essential criteria: Demonstrate a background and hands-on experience in building, configuring, administering, supporting and developing infrastructure solutions and services in a complex enterprise environment, including computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), virtual and cloud computing and open-source packages and solutions. Proven track-record of developing infrastructure services and delivering projects to time and budget using structured project management techniques and methodologies to deliver high-quality, innovative, value for money services and systems Familiarity and competence with Microsoft technologies (On-premises and cloud) including Windows OS (client and server), Active Directory, Group Policy, Configuration Manager, Entra ID and Intune A good working knowledge of information security processes and government security policy and practice and of implementing security controls such as IPS, firewall, proxy and management and monitoring services to mitigate security threats Critical thinking and problem-solving skills and the ability to troubleshoot and solve problems logically and independently using techniques to identify root cause Demonstrate awareness of the scripting tools and software that are available to support the deployment and management of IT infrastructure components Excellent verbal and written communication skills: proven ability to communicate technical issues clearly and concisely to both technical and non-expert audiences and providing technical assurance to projects and developments; able to produce clear and accurate documentation Interviews will be held on-site on Thursday 30th and Friday 31st July. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section.

Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!

Contract Infrastructure & Cloud Engineer Duration: 6 Months IR35 Status: Inside IR35 Location: Hybrid working. 1 day per week in Southampton, Hampshire Our client is seeking an experienced contract Infrastructure & Cloud Engineer to join a leading financial services organisation on an initial 6-month contract. This is an exciting opportunity to play a key role within a modern Microsoft and Azure-focused environment, supporting both BAU operations and a range of strategic infrastructure transformation projects. The contract Infrastructure & Cloud engineer will act as a senior technical escalation point, helping to drive improvements across cloud, infrastructure, security, networking, and data platforms. Key Responsibilities Act as the 3rd Line escalation point for complex infrastructure, cloud, and identity-related issues. Administer and support Microsoft Azure environments, including Azure Virtual Desktop (AVD), Entra ID, RBAC, Conditional Access, and Privileged Identity Management. Support Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune. Manage and troubleshoot Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Support endpoint management through Microsoft Intune and Autopilot. Contribute to Azure infrastructure improvements and security remediation programmes. Assist with SQL Server infrastructure support, monitoring, and optimisation activities. Troubleshoot and maintain networking technologies including firewalls, VPNs, switching, routing, VLANs, and wireless environments. Participate in infrastructure projects, migrations, upgrades, and new technology deployments. Produce and maintain high-quality technical documentation, knowledge base articles, and network diagrams. Required Skills & Experience Strong hands-on experience with Microsoft Azure, including Azure virtual desktop, Entra ID, Intune and Conditional Access. Extensive Microsoft infrastructure experience covering Windows Server, Active Directory, DNS, DHCP, and Group Policy. Strong Microsoft 365 administration experience. Experience supporting and troubleshooting enterprise networking environments. Knowledge of VMware and/or Hyper-V virtualisation platforms. Working knowledge of SQL Server administration and infrastructure support. Ability to work autonomously and manage multiple concurrent workstreams. Excellent documentation and stakeholder communication skills. If you're a seasoned contract Infrastructure & Cloud Engineer with a strong Microsoft and Azure technology background and experience operating within complex enterprise environments, please apply for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

IT Team Lead Onsite working in Inverness Great salary and benefits on offer Head Resourcing is pleased to be working with a Scottish based organisation specialising in providing services to several sectors including Life Sciences, Renewables, Oil and Gas, Nuclear, and IT to name a few. Our client is looking to hire a talented IT Team Lead to join their Infrastructure team as they look to increase the team's capacity as the organisation continues to grow. The successful individual will take on a brand-new role within our clients IT structure and work closely with the IT manager on team training and coordination, as well as remaining fully hands on with day-to-day support and project work. This role requires experience across a range of Microsoft tools and technologies and the willingness to get involved at all levels as required. This is an excellent opportunity for an ambitious individual to join a growing team and well-established organisation. Essential skills: Experience in a Team Lead capacity OR coaching and mentoring junior engineers as a Senior Proven experience in 3rd line infrastructure support Microsoft Windows Server VMware O365 Active Directory Antivirus and Internet Security Software (Windows defender for End Point) Azure administration Intune If this role sounds of interest and you would like to have a confidential chat to find out more, please apply or send your CV to (url removed) to find out more.

Senior Systems Engineer (Network Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Network Technologies Specialist) with a keen interest in designing and delivering high-quality network solutions. You will support in the technical delivery of complex projects, working closely with stakeholders across the business, while also supporting operational excellence through incident resolution, preventative maintenance, and continuous service improvement. Skills and Experience Essential: Proven expertise in scoping, designing, implementing, and maintaining LAN / WAN architectures, VPNs, firewalls, and routing solutions. Strong knowledge of enterprise networking technologies, including switching, routing, firewalling, and wireless infrastructure. In-depth experience working with enterprise-grade network hardware. Solid understanding of network protocols and services, including TCP / IP, DNS, DHCP, BGP, OSPF, EIGRP, and MPLS. Experience with cloud networking concepts and integrations (e.g. Azure Virtual Networks, VPN gateways, load balancers). Strong analytical and troubleshooting skills across complex and diverse network environments. Demonstrable experience producing both high-level and low-level design documentation. Good working knowledge of network security principles and technologies, including IDS / IPS, NAC, SSL / TLS, and Zero Trust models. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Knowledge of Microsoft Windows Server technologies, particularly DNS, RADIUS, and PKI. Experience with networking solutions from vendors such as Fortinet, SonicWall, and Meraki. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.

Senior Systems Engineer (Server and Cloud Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Server and Cloud Technologies Specialist) with a keen interest in modern infrastructure and cloud technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server and cloud technologies, including Active Directory Domain Services (AD DS) / Active Directory Certificate Services (AD CS) and Public Key Infrastructure (PKI) / Microsoft System Centre Suite, including MECM, DPM, and SCOM / Microsoft Azure (including Azure Files, IaaS Virtual Machines, and Backup and Recovery solutions) / Microsoft 365 / Office 365 and Microsoft Intune. Strong experience in managing Windows Server environments (2016, 2019, 2022, 2025). Proficiency in automation and scripting using PowerShell. Experience with virtualisation and high availability solutions, including Hyper-V (clustered and standalone), Windows Admin Centre, and Failover Clustering. Working knowledge of SQL Server in both clustered and standalone deployments. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Experience designing and deploying highly available infrastructure within Microsoft Azure, including the use of Network Virtual Appliances and load balancers. Linux server administration experience. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.

Infrastructure Support Engineer (Projects) Colchester 30,000 - 40,000 Depending on Experience Are you an experienced IT Support Engineer looking to take the next step in your career? This is an exciting opportunity to join a growing technology consultancy where you'll move beyond traditional support and gain hands-on experience delivering infrastructure projects, cloud deployments and client solutions. As a smaller, ambitious business, you'll be given far greater exposure than you might find in a larger organisation. Working closely with experienced consultants and senior engineers, you'll play an active role across a variety of client projects while continuing to develop your technical skills. This role would suit somebody with a solid 2nd Line Support background who is keen to progress into infrastructure, projects and technical consultancy. Responsibilities include: Supporting the delivery of infrastructure and networking projects. Assisting with the installation and configuration of switches, routers, firewalls and wireless networks. Supporting cloud migrations and client onboarding projects. Assisting with data migration and implementation projects. Providing 2nd Line technical support to business clients. Troubleshooting Microsoft 365, Windows and network-related issues. Working alongside senior engineers on client deployments. Building strong relationships with customers and providing excellent technical support. Learning new technologies and developing your infrastructure knowledge. About You We're looking for somebody who enjoys solving technical problems and is keen to continue learning. You'll ideally have : Experience within a 2nd Line IT Support position. Good all-round knowledge of IT infrastructure. Exposure to Microsoft 365 and Windows environments. Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). Excellent troubleshooting skills. Strong communication and customer service skills. A genuine desire to develop your career. Full UK Driving Licence. Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies would be advantageous but is not essential. Salary 30,000 - 40,000 depending on experience. Ongoing training and mentoring from experienced consultants. Exposure to a wide variety of technologies, infrastructure and client environments. Genuine opportunity to develop into a Project Engineer or Technical Consultant. The chance to be part of a growing business where your contribution will make a real difference from day one. Searley Owen are acting as an Employment Agency in relation to this vacancy. We will never submit your CV without your permission.

Senior IT Engineer Fyfield, Oxfordshire Full Time £46,000-£58,000 per annum (depending on experience) Business/performance related bonus Are you ready to take your career to the next level with a company that has been a cornerstone of IT solutions for businesses for over 30 years? Our client is passionate about technology, innovation, and creativity. They are seeking a dynamic Senior IT Engineer with a focus on Cisco networking and Fortinet Firewalls to join their team and contribute to their continued success. The Role You will play a crucial role in implementing and managing new projects and installations, providing remote and on-site end-user support, and maintaining existing infrastructure. Your responsibilities will include problem analysis, documentation, and ensuring configurations are up to the highest standards. Key Responsibilities Network Design & Implementation Architect scalable networking solutions based on individual business requirements Work with senior management to define Aegis policies and procedures Create network topologies and diagrams Recommend network hardware and software improvements to enhance service delivery and profitability Implement new network technologies and infrastructure upgrades Support, Maintenance & Troubleshooting Monitor network performance and identify potential issues Conduct problem analysis and investigations, diagnosing and resolving complex network problems Ensure all systems are monitored and backed up at agreed intervals Perform routine network maintenance checks Provide and coordinate on-site end-user support Escalate critical network issues to management when required Network Security Implement network security policies and best practices Ensure network systems are protected and accessible only by engineers with the appropriate skillset Identify and mitigate network vulnerabilities Test and apply security patches and firmware updates to maintain system security Capacity Planning & Optimisation Assess network capacity and plan for future growth Optimise network performance through traffic analysis and necessary adjustments Implement network load-balancing strategies Team Leadership & Mentoring Provide technical guidance and support to junior engineers Train and develop team members on new technologies Review and approve network changes Support other teams when required to ensure customer systems remain operational and maintained Documentation & Reporting Maintain detailed network documentation, including procedures, configurations, and diagrams, to a high standard Generate network performance and security reports for management Network Management Responsibilities Operational management of networking systems Manage field engineers to ensure fixes and installations are completed within contractual and project timescales Advise senior management of any required changes to engineer schedules to ensure adequate team coverage Manage network-related projects Participate in management meetings relating to network projects and support tickets Collaborate with other teams to ensure projects are delivered as defined Participate in engineer reviews and training schedules Ensure all new deployments and upgrades are updated within WUG, SolarWinds, and IT Glue Requirements Essential 4-5+ years' experience in a similar IT infrastructure or network engineering role Proven ability to build and maintain lasting customer relationships Expertise in providing both remote and on-site support Ability to commute to Fyfield, Oxfordshire and work in a fully office-based role In-depth knowledge of Cisco routers and switches Experience with Fortinet firewall configuration, management, and reporting Strong networking knowledge, including TCP/IP, routing, connectivity, and IT security Windows Server administration experience Excellent written and verbal communication skills Active Directory and Azure AD administration Desirable Strong Microsoft technology experience, including Azure, Microsoft 365, and Intune Experience with Windows Hyper-V and Hyper-V clustering Experience supporting Windows 10/11 and Apple devices Experience with Intune, Apple, and Meraki MDM solutions Knowledge of backup technologies and disaster recovery processes Microsoft SQL Server experience What s In It For You Business/performance-related bonus Potential company vehicle for the right candidate Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR

Job Title: 3rd/4th Line Engineer Location: Bath, UK (Hybrid - 3 Days Onsite) Employment Type: Permanent About the Role We're hiring a 3rd/4th Line Engineer to join a growing Service Delivery team, supporting both BAU operations and infrastructure transformation projects. You'll play a key role in designing, delivering, and supporting modern cloud and on-prem infrastructure while driving security, resilience, and continual improvement. Key Responsibilities Lead infrastructure projects and provide 3rd line support Support and optimise cloud, server, storage, and network infrastructure Deliver security, backup, disaster recovery, and monitoring improvements Support Microsoft 365 and Azure environments Work with internal teams and external partners to deliver projects Produce high-quality technical documentation Required Experience Strong experience with Microsoft Azure and Microsoft 365 Windows Server, Active Directory & Group Policy VMware, HPE Servers & Storage Networking (Firewalls, Routing, Switching, Wi-Fi & SD-WAN) Veeam, Zerto & Disaster Recovery Exchange Online, SharePoint Online & Entra ID Intune & Autopilot Infrastructure security, monitoring, and 3rd line support Nice to Have Aruba Networking & Aruba Central Azure Virtual Desktop (AVD), RDS or FSLogix Dynamics 365 & Power Platform infrastructure Cyber Essentials or security remediation experience Microsoft or infrastructure certifications Interview Process Stage 1: Microsoft Teams interview Stage 2: On-site interview If you're passionate about modern cloud infrastructure, security, and enterprise technologies, this is an excellent opportunity to join a forward-thinking organisation and play a key role in its ongoing technology transformation.

Senior Azure Engineer Travel Requirement: Regular travel to the Channel Islands will be required, typically one to two days per week during the first six months (and potentially beyond), as part of supporting a key customer engagement. Applicants should be willing and able to travel regularly. Shape the Future of Cloud Transformation Are you an experienced Azure professional who enjoys solving complex technical challenges while building trusted relationships with customers? We're looking for a Senior Azure Engineer to join our growing Technical Services team. This is an exciting opportunity for someone who combines deep Microsoft Azure expertise with a consultative mindset, helping customers design, deliver and optimise secure, scalable cloud solutions that make a real business impact. You'll work with a wide variety of customers, leading cloud transformation projects from discovery through to delivery, while collaborating with talented engineers, security specialists and pre-sales teams. If you enjoy working with cutting-edge Microsoft technologies, influencing technical strategy and delivering outstanding customer outcomes, we'd love to hear from you. What You'll Be Doing As a Senior Azure Engineer, you'll be responsible for: Designing and delivering enterprise-scale Microsoft Azure and hybrid cloud solutions. Leading customer workshops, technical discovery sessions and architecture discussions. Creating secure, resilient and cost-effective cloud platforms aligned to customer needs. Implementing Infrastructure as Code using Terraform or Azure Bicep. Driving automation, governance and DevOps best practices. Leading cloud migration and modernisation projects. Optimising Azure environments for performance, security and cost efficiency. Implementing Azure security best practices including Azure Policy, Azure Key Vault, Defender for Cloud and RBAC. Supporting pre-sales activities including technical scoping, effort estimation and proposal development. Collaborating closely with engineering, security and service teams to deliver exceptional customer outcomes. Mentoring junior engineers and promoting Azure and DevOps best practices across the team. Regular travel to customer sites will form part of this role, including frequent travel to the Channel Islands during the initial phase of a key customer engagement. What We're Looking For You'll be an experienced Azure Consultant or Cloud Engineer who enjoys both the technical and customer-facing aspects of the role. You'll have experience in: Designing, implementing and supporting enterprise Microsoft Azure environments. Building secure hybrid cloud solutions. Azure Virtual Machines, App Services, Azure Kubernetes Service (AKS), Virtual Networks, ExpressRoute and Load Balancers. Microsoft Entra ID, Conditional Access and Identity Governance. Infrastructure as Code using Terraform, Azure Bicep or ARM Templates. Azure DevOps and/or GitHub Actions. PowerShell, Bash or Python scripting. Windows Server administration including Active Directory, DNS, DHCP and Group Policy. Azure Monitor, Log Analytics and monitoring solutions. Cloud migration, optimisation and governance. You'll also be someone who can confidently engage with customers, challenge requirements where appropriate and build trusted relationships with both technical and non-technical stakeholders. About You We're looking for someone who is: Passionate about cloud technologies and continuous learning. Customer-focused with excellent communication skills. Comfortable presenting technical solutions to stakeholders at all levels. A proactive problem solver who enjoys tackling complex challenges. Collaborative and enjoys working alongside engineers, architects and security specialists. Happy mentoring and supporting junior colleagues. Organised, adaptable and able to manage multiple customer engagements. Desirable Skills It would be advantageous if you also have experience with: Docker and Kubernetes. Azure File Sync and hybrid storage. IIS administration. Enterprise Linux (Ubuntu or RHEL). Configuration management tools such as Ansible. Advanced PowerShell automation. Azure cost management and governance. Preferred Certifications Whilst certifications are not essential, the following would be highly desirable: Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Microsoft Certified: Azure DevOps Engineer Expert (AZ-400) Windows Server certifications (or equivalent practical experience) Why Join Us? This is an opportunity to join a collaborative, forward-thinking technical team where you'll have the autonomy to influence cloud strategy, work with the latest Microsoft technologies and help customers transform their environments. We invest in our people through continuous learning and professional development, offering exposure to varied and exciting customer projects across cloud, hybrid infrastructure and modern DevOps practices. If you're looking for a role where you can combine deep technical expertise with customer consultancy, while making a real impact on cloud transformation projects, we'd love to hear from you. Ready to take the next step in your Azure career? Apply today and help us build the next generation of cloud solutions. Senior Azure Engineer

Network & Infrastructure Engineer Location London / Hybrid Salary £45,000-£55,000 DOE About the Role Veritas Workspace Solutions is a growing Managed Service Provider (MSP) delivering networking, cloud, cyber security, telecommunications and IT infrastructure solutions to businesses across the UK. We are looking for an experienced Network & Infrastructure Engineer to join our technical team. This is a hands-on role combining project delivery, customer support, infrastructure design and technical consultancy across multiple client environments. This position is ideal for someone who enjoys working with a variety of technologies, visiting customer sites, delivering projects and acting as a trusted technical advisor. Key Responsibilities Design, implement and support customer network infrastructure. Configure and maintain routers, switches, firewalls and wireless networks. Support LAN, WAN, VPN and SD-WAN environments. Troubleshoot complex network and connectivity issues. Manage VLANs, routing and switching configurations. Support Microsoft 365 and Azure cloud environments. Maintain Windows Server and Active Directory infrastructure. Support VMware and Hyper-V virtualisation platforms. Deliver infrastructure upgrades, migrations and deployment projects. Monitor network performance, availability and security. Assist with cyber security improvements and best practices. Conduct customer infrastructure reviews and technical assessments. Participate in customer onboarding and service transitions. Assist with technical pre-sales and solution design activities. Produce and maintain technical documentation and network diagrams. Provide remote and onsite support across customer environments. Act as a senior escalation point for complex technical issues. Work closely with vendors, carriers and technology partners. Visit customer sites across London and the South East as required. Identify opportunities to improve customer infrastructure and resilience. Essential Skills & Experience 3+ years' experience in a Network Engineer, Infrastructure Engineer or similar role. Strong understanding of IP addressing, subnetting, DNS and DHCP. Knowledge of TCP/IP, UDP, ICMP and core networking protocols. Strong understanding of routing, switching and VLAN technologies. Experience with Fortinet, Sophos, Cisco Meraki or equivalent networking platforms. Experience supporting Windows Server, Active Directory and Microsoft 365. Experience with VMware or Hyper-V environments. Strong troubleshooting and diagnostic skills. Excellent customer-facing communication skills. Full UK driving licence preferred. Desirable • CCNA, CCNP or equivalent certification • MSP experience • Azure certifications • VoIP and telecommunications experience • Cyber security knowledge What You'll Get • £45,000-£55,000 DOE • Ongoing training and certification support • Exposure to a wide range of technologies and customer environments • Opportunities to work on networking, cloud and infrastructure projects • Involvement in customer onboarding and pre-sales consultancy • Genuine career progression within a growing MSP • Friendly and supportive team environment

Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

3rd Line Support Engineer - 40,000- 50,000 We're partnering with a well established organisation in Hampshire that is looking for a 3rd Line Support Engineer to join their internal IT team. This role will suit someone who enjoys a mix of BAU support and project work, with a strong focus on infrastructure and cloud technologies. Responsibilities : Acting as an escalation point for complex technical issues Managing and maintaining servers, networks, and cloud platforms Leading on small to medium IT projects Supporting Azure and Microsoft 365 environments Improving systems, performance, and security Tech environment: Azure / Office 365 Windows Server (2016/2019/2022) Virtualisation (VMware / Hyper-V) Networking (firewalls, switches, VPNs) Backup & disaster recovery solutions What we're looking for: 4+ years' experience in IT support/infrastructure Strong all-round technical knowledge Experience with cloud platforms (Azure preferred) Ability to take ownership of technical issues and projects Package: 40,000- 50,000 Hybrid working (2-3 days from home) Bonus scheme 25-28 days holiday Training and certification support Clear progression into infrastructure/cloud roles If this role isn't quite right, but you're working in IT Support and open to new opportunities, feel free to apply or get in touch. INDAV

Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

This senior role is responsible for leading the end-to-end design and delivery of the migration of existing FortiGate virtual firewalls to Azure Firewall across multiple global Azure regions. The Senior Azure Consultant acts as technical design authority, owning the target-state architecture, security and routing patterns, policy governance model, and migration approach. The role will lead discovery, rule and routing translation, Infrastructure-as-Code delivery, cutover/rollback execution, and operational handover ensuring alignment with security governance, SOC/logging requirements, and dependent services such as Azure Virtual WAN, ExpressRoute, Zscaler, Azure Front Door, and Application Gateway. Key responsibilities: Own technical discovery and solution definition: inventory current FortiGate policies, NAT, routing (UDRs/BGP), traffic flows and dependencies per region; drive requirements workshops and obtain design sign-off. Act as design authority for the target Azure Firewall architecture using Azure Virtual WAN hub/spoke (regional hubs), including cross-region inspection patterns and north-south/east-west segmentation. Define and implement a global base firewall policy and regional child policies, including governance model, recertification approach, and rule lifecycle. Lead translation and rationalisation of FortiGate rules (network, application, DNAT/SNAT, proxy requirements) into Azure Firewall Policy, managing feature gaps (e.g., TLS inspection, threat profiles) through agreed compensating controls. Own routing design and change execution (UDRs, vWAN routing, BGP/ExpressRoute considerations) to steer traffic through regional firewalls with minimal disruption. Lead public IP planning, SNAT port capacity analysis, and SKU sizing (Standard vs Premium) based on throughput, connection counts, and inspection requirements. Define logging, monitoring, and SOC integration with Log Analytics and Microsoft Sentinel, including retention, alerting, and operational dashboards aligned to incident response requirements. Lead integration design and validation with Zscaler (e.g., cloud connectors), Azure Front Door, and Application Gateway, including defined bypass vs inspection flows. Deliver and govern Infrastructure-as-Code (Terraform preferred): reusable modules, environment promotion, and Git-based change control; ensure changes are auditable and repeatable across regions. Develop and drive the migration strategy and runbooks per region, including sequencing, maintenance windows, validation plans, and clearly defined success/fail and rollback criteria. Lead migration execution and hypercare, coordinating application testing/validation and troubleshooting across teams and time zones. Mentor engineers and lead knowledge transfer; produce high-quality documentation (architecture, policy model, operations procedures) and support the transition to BAU operations. Design target Azure Firewall architecture using Azure Virtual WAN hub/spoke (regional hubs), including cross-region inspection patterns and north-south/east-west segmentation. Define and implement a global base firewall policy and regional child policies, including governance model and rule lifecycle. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Base Location: Reading / Havant / Perth Salary: 600 per day Working Pattern: 40 hours per week / Full time Embark on a transformative career journey with SSE energy company, where innovation meets impact in the heart of the IT sector. As a pivotal player in our forward-thinking team, you'll harness cutting-edge technology to drive change and propel the UK towards its ambitious net-zero targets. Your expertise will not only shape the future of energy but also carve a sustainable world for generations to come. Join us and be at the forefront of the green revolution, where every line of code contributes to a cleaner, brighter future. Key Responsibilities: Provide technical leadership and oversight to the group Data & Analytics platform team. Responsible for ensuring the reliability, security and scalability of analytics platform services. Deliver full automation of the deployment of Data & Analytics platform services via Infrastructure as code. Help to set development standards, configure operational support processes and provide technical assurance. Provide support to Data & Analytics platform users and internal development teams interacting with the Data & Analytics platform services. What do you need? Extensive experience of deploying Azure and ideally AWS cloud resources and be fully conversant with agile and DevOps development methodology. Extensive experience in using Terraform to deploy cloud resources as infrastructure as code. Excellent understanding of CI/CD principles and experience with related tools (e.g. Azure DevOps, GitHub Actions). Strong knowledge of scripting languages such as PowerShell, Python and Azure CLI and proven experience with automation runbooks, VM maintenance scripts and SQL. Strong understanding of cloud access control and governance such as RBAC and IAM. Strong knowledge on Cloud Networking (Azure) such as private endpoints, Firewalls, NSGs, NAT gateways and route tables. Good knowledge in Microsoft Entra ID such as managing App registrations, Enterprise Apps, AD groups, managed identities and Privileged Identity Management. Proven experience in IaaS such as virtual machines - both Windows and Linux. Familiarity with server patching and maintenance. Strong understanding of security best practices within Azure and ideally AWS. Experience of configuring cloud data services (preferably Databricks) in Azure and ideally AWS. Excellent communication and collaboration skills, with the ability to work across multiple technical and non-technical teams. What happens now? After submitting your application for the Data and Analytics Senior Development Operations Engineer role, we understand you're eager to hear back. We value your time and interest, and if your application is successful, you will be contacted directly by the team within 2 working days. We appreciate your patience and look forward to the possibility of welcoming you aboard.

We are seeking a Senior IT Engineer to join our clients dynamic and fast-paced team.This is a hands-on role requiring deep technical expertise, strategic thinking, and strong problem-solving skills.As a Senior IT Engineer, you will provide support to our clients customers via, phone email and remote support tools. You will be responsible for investigating and resolving customer IT related queries. Occasionally you will be required to visit customers sites for troubleshooting, project-related work, and onboarding. Responsibilities: Provide remote support to investigate and resolve customer technical issues. Assist with IT infrastructure projects, including cloud migrations and network upgrades. Maintain and troubleshoot core infrastructure components such as servers, firewalls, and networking equipment. Support and manage Microsoft 365 and Azure environments, including security policies, data management, and user administration. Configure, maintain, and troubleshoot backup solutions. Conduct site visits for onboarding, troubleshooting, and project-related work. Document processes and solutions clearly and accurately. Proactively monitor systems and perform regular health checks to ensure the stability of client environments. Stay up-to-date with new technologies and provide recommendations to improve IT systems and workflows. Skills & Qualifications: 5+ years' experience in a senior IT engineering or infrastructure role. Strong knowledge of network infrastructure, Windows environments, virtualization, and cloud technologies. Extensive knowledge of Azure environments Experience with tools such as Active Directory, Office 365, Exchange, Azure/AWS, VMware/Hyper-V. Networking technologies (e.g., Wireshark, routers, firewalls and switches) Proven ability to lead projects and solve complex technical challenges. Excellent communication, documentation, and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, AWS, CompTIA) are desirable. SharePoint