59 jobs found

Vehicle Technicians, Are you looking for an opportunity to work with a LUXURY BRAND, be part of a dealer group that can offer a great BASIC salary of up to £41,800 plus bonus! Then Look No Further . The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' premier brand, busy state of the art workshop based in the Lancashire area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and prestige brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Company benefits include: • 33 days of annual leave, increasing to 37 with length of service - giving you time to re charge and relax • Flexible working arrangements - allowing you to have a work life balance that suits. • Commitment to you to provide access to full manufacturer training to develop your skills and drive your earnings ability forward. Including dedicated EV Electrical training to keep you at the front edge of changes in the sector. • Access to Evolution Management Development program for those who want to grow into a management position • An enhanced maternity and paternity leave - Their enhanced maternity and paternity ensures that you can enjoy the early stages of your child's life without worrying about work. • Share incentive scheme which allows you to invest tax efficiently and share in the company's continued success. • Tool Insurance Programme to protect your valuable tools with a comprehensive tool insurance. • Pension scheme - Invest in your future with confidence through the pension scheme. • Online rewards platform offering cashback and serious discounts at various retailers. • Preferential service rates - As a member of the team, you'll enjoy access to preferential service rates • Colleague purchase scheme - Get ready to enjoy exclusive discounts on vehicles from our exceptional range. Vehicle Technician Requirements: • Main Stream Dealership experience is essential and you must have a minimum of 3 years' experience as a Vehicle Technician • Stable work history • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.

Flexible Workspace West-End, London Senior Front of House Reception Manager Permanent Full-time On-site £35,000 - £40,000 The Opportunity Our client is a dynamic, flexible business environment, the kind of place where first impressions genuinely matter and the front-of-house team sets the tone for everyone who walks through the door. They're looking for a polished, people-first Reception Manager to own that experience entirely. This is a senior role with real scope, you'll lead daily reception operations, manage a small team, and be the go-to person for clients, visitors, and internal stakeholders alike. If you take genuine pride in the standard of service you deliver, this one's worth a conversation. What You'll Own Day-to-day management of the reception and front-of-house function Delivering a consistently high standard of service to clients, visitors, and internal teams Meeting room bookings, visitor management, and office presentation standards Onboarding new clients and maintaining strong ongoing relationships Supervising, training, and scheduling reception staff Managing incoming calls, emails, and enquiries professionally and efficiently Coordinating office supplies, facilities requests, and general administration Upholding health & safety, security, and company procedures at all times Supporting events, hospitality, and community engagement activities Who You Are Experience: Previous experience in a senior receptionist, FOH, or reception management role Comfortable supervising a team and managing competing priorities Background in flexible workspace, hospitality, or a client-facing environment Character: Warm, professional, and keeps calm under pressure Strong communicator (written, verbal, and in-person) Highly organised with excellent attention to detailTakes genuine pride in the experience they create

Front of House Manager Luxury Hospitality Scottish Highlands Are you an experienced Front Office leader with a passion for delivering exceptional guest experiences? We're seeking an outstanding Front of House Manager to lead our Front Office operation, ensuring every guest receives a seamless, personalised and memorable experience from arrival to departure. Working closely with the senior leadership team, you will lead the Front Office Hosts, Night Team and Porters, driving service excellence, team engagement and operational efficiency within a luxury hospitality environment. The Role As Front of House Manager, you will be responsible for the smooth day-to-day running of the Front Office, ensuring the highest standards of guest service are consistently delivered. You will lead from the front, supporting your team in creating warm welcomes, handling guest requests with professionalism and care, and ensuring every interaction reflects the standards of a world-class luxury hotel. Key responsibilities include: Leading and developing the Front Office, Night and Porter teams. Delivering exceptional guest service throughout the guest journey. Managing arrivals, departures and VIP guest experiences. Handling guest feedback and resolving issues effectively. Driving upselling opportunities and maximising revenue. Ensuring departmental efficiency, compliance and cost control. Working closely with Housekeeping, Reservations, Events and Concierge teams to deliver a seamless guest experience. Coaching, mentoring and developing team members to achieve their full potential. Supporting wider hotel operations through Duty Management responsibilities. About You We're looking for someone who is: An experienced Front Office, Reception or Guest Services leader within a luxury hotel or resort environment. Passionate about delivering exceptional guest experiences. A confident and visible leader who enjoys developing high-performing teams. Highly organised, detail-oriented and commercially aware. An excellent communicator with strong interpersonal skills. Comfortable managing guest expectations and resolving challenges professionally. Proactive, adaptable and capable of thriving in a fast-paced environment. Confident using hotel systems and Microsoft 365 (Opera Cloud experience advantageous). Suitable Backgrounds We would be keen to speak with candidates currently working as: Front Office Manager Reception Manager Guest Services Manager Rooms Division Manager Assistant Front Office Manager Duty Manager Guest Experience Manager Hotel Operations Manager Luxury Resort Front Office Manager Experience working within a luxury hospitality environment is highly desirable, with exposure to Forbes or LQA standards considered an advantage. What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Excellent career development and progression opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required.

Administrator / Receptionist Location: Tyneside Salary: Up to 30,000 depending on skills and experience Hours: Full time, 35 hours per week, Monday to Friday We are recruiting for an organised and professional Centre Administrator / Receptionist to provide effective administration and front-of-house support at a busy centre in Tyneside, with wider support across regional sites in the North East. This is a varied role suited to someone with excellent communication skills, strong attention to detail, and a confident, customer-facing approach. The Role As Centre Administrator / Receptionist, you will be responsible for providing general administrative support to the centre and wider team, while ensuring visitors and callers receive a professional and welcoming service. Duties will include: Providing general administration support to centre staff Managing and maintaining timetabling systems Booking workshops, classrooms and meeting rooms across regional sites Answering incoming telephone calls promptly and professionally Welcoming visitors to the centre and ensuring their requirements are met Maintaining a safe and secure centre environment in line with policies Handling incoming and outgoing post as required Managing exam bookings, including rooming and invigilator arrangements Assisting with centre diaries, stationery and stock administration Opening and closing the centre when required Keeping tracking documents up to date Carrying out invoicing and raising purchase orders Supporting centre managers with additional duties as needed The Candidate The successful candidate will have: GCSE Maths and English, grade A-C or equivalent Good IT skills Strong organisational skills A professional telephone manner Good customer-facing skills A proactive and flexible approach to work Previous administration experience would be advantageous, although candidates with strong transferable skills will also be considered. Benefits 25 days' annual leave plus bank holidays Additional leave for long service Christmas shutdown Generous pension scheme with matched contributions and additional employer top-up Life assurance Occupational sick pay Optional private healthcare after probation Free annual health check after three years Gym membership discount scheme Cycle-to-work scheme Employee Assistance Programme for you and your family CPD support, including funding for professional qualifications Ongoing training and paid professional memberships Corporate wear allowance Retail discounts Season ticket loans This is an excellent opportunity to join a supportive organisation offering a varied role, strong benefits package, and ongoing development. Safeguarding The successful candidate will be required to complete an Enhanced DBS check.

Reception/Office Manager Location: Birmingham Hours: Monday - Friday, 08:00 - 17:00 Contract: 3 months potential to go perm Salary: 36- 42k DOE About the Role We are looking for a professional and proactive Reception/Office Manager to deliver an exceptional workplace experience while ensuring the smooth day-to-day running of office operations. This is a varied, hands-on role combining reception, facilities management, and office coordination. You will be the face of the business, providing a warm welcome to visitors while acting as the operational backbone of the workplace. You'll play a key part in maintaining high standards across both hard and soft FM services, ensuring compliance, safety, and outstanding service delivery at all times. Key Responsibilities Facilities Management Support delivery of both hard and soft FM services Assist with Planned Preventative Maintenance (PPM) and reactive maintenance Ensure compliance with health, safety, environmental and legislative requirements Monitor site activity to maintain safety, quality, and environmental standards Work closely with contractors and third-party suppliers Maintain accurate system data and records Support project delivery to agreed timelines Front of House & Client Experience Act as the first point of contact, greeting visitors with professionalism and warmth Manage meeting rooms, AV equipment, and catering arrangements Ensure reception and client areas are consistently clean, organised, and welcoming Build and maintain strong client and stakeholder relationships Office & Workplace Management Oversee office supplies, layouts, and workspace planning Conduct daily facilities checks and coordinate maintenance works Manage building access systems and security protocols Develop and maintain emergency procedures and documentation Hospitality & Workplace Support Ensure pantry and kitchen areas are clean, stocked, and well maintained Manage catering supplies, consumables, and ordering Support onboarding, inductions, and internal events Financial & Administrative Support Raise purchase orders, process invoices, and handle financial queries Attend meetings and track workloads effectively Skills & Experience Proven experience within Facilities Management (Hard & Soft Services) Previous experience in reception and/or office management Strong organisational skills with the ability to prioritise under pressure Professional, proactive, and solutions-focused approach Excellent communication and interpersonal skills Confident using Microsoft Office and workplace systems What We're Looking For We're seeking someone who is: Enthusiastic, self-motivated, and driven Highly organised with strong attention to detail Calm under pressure and adaptable to change A natural relationship-builder who can engage with stakeholders at all levels Culture & Values You'll be part of a collaborative environment where teamwork, trust, and accountability are key. We encourage a workplace culture that values wellbeing, diversity, and inclusion, ensuring everyone feels supported and empowered to succeed. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Housekeeping Manager Location: Headcorn, Kent - Own transport required Salary: 31,200 - 33,000 dependant experience Job Type: Permanent, Full Time About us: The Big Cat Sanctuary is a remarkable conservation destination. Our mission is to protect wild cats through Conservation, Rescue, Welfare, Breeding, and Education. We offer intimate, premium guest experiences where quality takes precedence over volume, ensuring every visit is memorable. About the role: The Housekeeping Manager is a pivotal role at the heart of the guest experience at The Big Cat Sanctuary. You will set and sustain the gold standard of cleanliness, presentation, and ambience across our luxury wildlife lodges, visitor-facing spaces, and operational back-of-house areas, ensuring every environment reflects the prestige and magic of the sanctuary. You'll be the custodian of first impressions and lasting memories, leading a dedicated team with passion, precision, and genuine pride in what makes The Big Cat Sanctuary an unrivalled destination in the UK. A polished, professional appearance and an instinctive understanding of luxury guest expectations is essential. Key duties Leadership & Team Development Recruit, induct, and develop a high-performing Housekeeping team, fostering a culture of pride, ownership, and continuous improvement. Create, manage, and communicate staff rotas to ensure seamless coverage across lodges, laundry, all guest-facing areas and operational back-of-house areas. Deliver ongoing coaching and formal training, embedding consistent standards and inspiring genuine passion for exceptional service. Conduct regular performance appraisals, supporting team members to grow and excel in their roles. Lodge & Estate Presentation Oversee the preparation, turndown, and daily servicing of at least eight luxury wildlife lodges to the exacting standards befitting a 5-Star Gold-accredited property. Conduct thorough daily inspections of lodges, guest reception areas, dining spaces, heritage rooms, and all operational back-of-house facilities. Ensure presentation across the estate is immaculate at all times, proactively addressing any concerns before they reach the guest. Manage linen, soft furnishings, and amenity presentation to the highest luxury standard, coordinating laundry and housekeeping operations efficiently. Guest Experience & Relations Champion a guest-first culture within the Housekeeping team, ensuring every interaction, however brief, is warm, professional, and attentive. Respond to guest feedback and housekeeping-related queries promptly and with grace, resolving issues in line with company values and procedures. Oversee lost property procedures meticulously, logging, storing, and returning guest items with care and discretion. Operations, Compliance & Budget Management Manage the housekeeping budget with commercial acumen, controlling labour costs and procurement of cleaning supplies, linens, and amenities. Maintain accurate inventory records, anticipating demand and placing orders to avoid shortfalls. Liaise closely with the Operations team to log, prioritise, and follow up on property maintenance and repair requirements. Coordinate with the Lodges, Founders' Suite, Welcome Centre, Restaurant, Animal Rescue Centre and Staff areas to ensure housekeeping services are delivered seamlessly across all facilities. Enforce all health, safety, and sanitation protocols in full, including COSHH compliance, correct PPE usage, and chemical handling procedures, in conjunction with the H&S Officer. Ensure all team members adhere to COSHH instructions and that relevant records and risk assessments are kept up to date. Collaboration & Continuous Improvement Attend and contribute to team meetings and cross-departmental briefings, sharing insight and championing housekeeping standards. Actively participate in formal and informal training and development opportunities. Contribute ideas and initiatives that support the sanctuary's journey towards 5-Star Gold hospitality accreditation. Carry out additional duties as reasonably required in support of the wider sanctuary operation. About you: Essential Proven experience in a housekeeping management/supervisory role within a luxury hotel, lodge, or premium hospitality environment An exceptional eye for detail and a natural instinct for standards of presentation that exceed expectation Strong people leadership skills, with the ability to motivate, develop, and hold a team to account with warmth and clarity Sound knowledge of COSHH regulations, health and safety requirements, and safe chemical handling Excellent communication and interpersonal skills, confident, professional, and warm with both guests and colleagues Highly organised, self-motivated, and able to prioritise effectively within a fast-paced, seasonal environment Flexibility to work across a 7-day rota including weekends and bank holidays What we offer: 28 days paid annual leave, plus Christmas Day off as standard. Overtime or TOIL available for additional hours worked. Free access to BCS and a network of UK and European zoos and wildlife collections. Enhanced family leave. Staff discounts and a genuinely special working environment, supporting a charity with a real conservation mission. Please click on the APPLY button to send your CV and Cover Letter for this role. The Big Cat Sanctuary is an equal opportunities employer and welcomes applications from all backgrounds. Candidates with experience of; Housekeeping Manager, Executive Housekeeper, Luxury Hotel Housekeeping, Boutique Lodge Manager, Head Housekeeper, Hospitality Operations Manager, 5-Star Hospitality, Front of House Management, Estate Presentation Manager, Accommodation Services Manager, Luxury Resort Housekeeping, Housekeeping Supervisor, Hospitality Team Leader also be considered for this role.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Front of House Manager Luxury Hospitality Scottish Highlands Are you an experienced Front Office leader with a passion for delivering exceptional guest experiences? We're seeking an outstanding Front of House Manager to lead our Front Office operation, ensuring every guest receives a seamless, personalised and memorable experience from arrival to departure. Working closely with the senior leadership team, you will lead the Front Office Hosts, Night Team and Porters, driving service excellence, team engagement and operational efficiency within a luxury hospitality environment. The Role As Front of House Manager, you will be responsible for the smooth day-to-day running of the Front Office, ensuring the highest standards of guest service are consistently delivered. You will lead from the front, supporting your team in creating warm welcomes, handling guest requests with professionalism and care, and ensuring every interaction reflects the standards of a world-class luxury hotel. Key responsibilities include: Leading and developing the Front Office, Night and Porter teams. Delivering exceptional guest service throughout the guest journey. Managing arrivals, departures and VIP guest experiences. Handling guest feedback and resolving issues effectively. Driving upselling opportunities and maximising revenue. Ensuring departmental efficiency, compliance and cost control. Working closely with Housekeeping, Reservations, Events and Concierge teams to deliver a seamless guest experience. Coaching, mentoring and developing team members to achieve their full potential. Supporting wider hotel operations through Duty Management responsibilities. About You We're looking for someone who is: An experienced Front Office, Reception or Guest Services leader within a luxury hotel or resort environment. Passionate about delivering exceptional guest experiences. A confident and visible leader who enjoys developing high-performing teams. Highly organised, detail-oriented and commercially aware. An excellent communicator with strong interpersonal skills. Comfortable managing guest expectations and resolving challenges professionally. Proactive, adaptable and capable of thriving in a fast-paced environment. Confident using hotel systems and Microsoft 365 (Opera Cloud experience advantageous). Suitable Backgrounds We would be keen to speak with candidates currently working as: Front Office Manager Reception Manager Guest Services Manager Rooms Division Manager Assistant Front Office Manager Duty Manager Guest Experience Manager Hotel Operations Manager Luxury Resort Front Office Manager Experience working within a luxury hospitality environment is highly desirable, with exposure to Forbes or LQA standards considered an advantage. What's on Offer Competitive salary plus TRONC. 30 days holiday. Enhanced pension scheme. Complimentary meals whilst on shift. Health Cash Plan. Employee Assistance Programme. Excellent career development and progression opportunities. Generous hotel, food, beverage and retail discounts. Annual complimentary overnight guest experience for you and a guest. Temporary staff accommodation available for an initial period if required.

Facilities Coordinator (12-Month FTC) Full-Time Birmingham & Surrounding Offices Reed Property are partnered again with our client, a well-established professional services organisation to recruit a new Facilities Coordinator in their team This is a hands-on, varied role supporting the day-to-day running of multiple office locations with a prime focus on archiving for the company. Working closely with the Facilities Manager and wider team, you will play a key role in ensuring offices operate efficiently, providing a high standard of service across facilities, administration, and office support functions. You also play a key part with collecting documents from surrounding offices to take to storage facility as well as collecting documents from this site. This opportunity would suit someone early in their facilities career or looking to build on existing experience within a corporate environment. Key Responsibilities Facilities Support - Assist with routine maintenance checks, contractor coordination, and general building operations. Office & Hospitality - Prepare meeting rooms, coordinate refreshments, and maintain a professional office environment. Document Archiving - Securely organise and manage sensitive legal documents, including wills, ensuring strict confidentiality and distributing across locations. Reception Cover - Provide professional front-of-house support when required, handling calls and welcoming visitors. Facilities Coordination - Support the Facilities Manager with projects, administrative tasks, and general office logistics. About You We are looking for a proactive and adaptable individual who can confidently manage a varied workload. Background in facilities, estates or administration role with a focus on delivering high standards Highly organised with the ability to prioritise and multitask effectively Comfortable supporting both hard and soft facilities functions Strong communication skills and a professional approach Experience handling confidential or sensitive documents is desirable Previous exposure to facilities or office administration within a corporate setting is advantageous Good awareness of health & safety practices Full UK driving licence essential (travel between Birmingham City Centre, Solihull, and Ward End) Must be over the age of 25 due to insurance requirements for the pool car Available to start immediately/short notice and commit to a 12-month fixed-term contract What's on Offer Salary of 26-28,000 Highly likelihood of becoming a permanent role 24 days annual leave + bank holidays Additional leave over the Christmas period Option to purchase extra annual leave Pension (matched contributions) Life assurance (4x salary) Health cash plan Cycle to work scheme Employee Assistance Programme including bereavement support Free flu vaccinations Staff discounts on legal services This is an excellent opportunity to join a professional and supportive environment while gaining broad exposure to facilities operations across multiple sites. Apply now or reach out for a confidential discussion.

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face events sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Are you a dynamic and motivated leader with a passion for wellness and exceptional hospitality? We're looking for a Spa & Club Front of House Manager to oversee our clients front-of-house operations, ensuring a seamless and welcoming experience for their guests. If you thrive in a fast-paced environment and are dedicated to delivering outstanding customer service, we'd love to hear from you! The Role: Duty Management: Oversee daily operations during assigned shifts, ensuring smooth and efficient operation Team Leadership: Conduct regular team meetings to facilitate communication, foster new ideas, and monitor team performance. Promote achievements and identify areas for improvement Customer Service: Ensure prompt and accurate handling of customer enquiries and bookings. Address and resolve customer complaints effectively VIP & Group Management: Take control of all VIP, journalists and press arrivals, ensuring a seamless experience Interdepartmental Collaboration: Build and maintain strong relationships with other departments to enhance overall service delivery Performance Appraisals: Collaborate with the Spa Manager to conduct meaningful bi-annual appraisals for all team members Staff Management: Oversee staff absence, holidays, and sickness. Manage the team rota and approve shifts for timely payroll processing. Ensure part-time staff needs are met Facility Maintenance: Ensure that the spa's public spaces are well-maintained, tidy, and spotless at all times Food & Beverage Oversight: Manage and review food and beverage service, control beverage stock, and conduct allergen training for staff Revenue Growth: Liaise with the Spa Manager and Spa Director to explore revenue enhancement opportunities and innovative ideas for departmental growth Cleaning Standards: Coordinate with the cleaning team to maintain high cleaning standards in all spa areas Treatment Revenue Management: Manage online late availability in collaboration with the Treatments Manager Operational Responsibilities: Responsible for the opening and closing of the spa, processing and reconciling daily business transactions, and efficiently managing family swim time sessions Inventory Management: Conduct monthly stock takes of towels and robes, and oversee the ordering of stock as required Compliance: Ensure adherence to GDPR regulations at reception and oversee the functionality of reception equipment Miscellaneous Tasks: Carry out any reasonable tasks requested by the Management Team to ensure smooth spa operations. Be willing to step in during emergencies as needed Skills: Proven experience in a managerial role preferably within a spa or hospitality setting. Strong leadership and team management skills Excellent customer service and communication abilities Ability to handle complaints and resolve issues effectively Proficiency in scheduling software Flexibility to work varied shifts, including evenings and weekends

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Front of House Manager Franchised Motor Dealership - Preston Area Our client is looking to recruit a strong and passionate Front of House Manager. Your key role will be to oversee the Service Advisors and everything front of house, maximising profitability through various methods. In addition to this, you will assist the Service Advisors as and when required, effectively deal with any customer issues and complaints. Working hours/days: Monday to Friday 8am - 5.30pm Salary: 35k Basic 42,300 OTE Your main responsibilities will include: To meet and exceed customer expectations in a customer focused environment. Be the first point of contact for customer queries and feedback within the department. Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets. Organise and prioritise work effectively to achieve targets in a timely and efficient manner. Responsible for the day to day running of the service reception and service advisors. You will also assist with the Service Manager with their day to day duties as this role is very much a stepping stone to further your career from a Senior Service Advisor to management! This role would be a great position for a Senior Service Advisor, looking to take the next step in their career. You should have the drive and leadership skills to push the department forward, implementing new ideas along the way. A successful Front of House Manager must have the ability to work effectively in what can be a high pressurised environment. There are also many other benefits our client is offering, but most importantly are the further training and development career prospects as a Front of House Manager. Interested? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Do you thrive on delivering exceptional guest experiences? We're looking for a confident and customer-focused Assistant Receptionist Manager to support our clients Reception Manager and help lead a busy front-of-house team. If you're passionate about hospitality, enjoy taking ownership, and can create memorable guest experiences whilst maintaining high operational standards, we'd love to hear from you. Key Benefits for an Assistant Receptionist Manager: 28 days annual leave (including bank holidays) Life insurance Discounted bedroom rates for staff and family and friends discount Free lunch/dinner provided Gym access at a discounted rate Free parking Key responsibilities for an Assistant Receptionist Manager: Deliver exceptional customer service, ensuring every guest receives a warm, professional, and memorable experience from arrival to departure. Support the day-to-day leadership of the Reception team, fostering a positive and collaborative working environment. Assist in driving revenue through upselling opportunities and promoting a sales-focused culture within the Front Office team. Ensure all guest information, charges, cash handling, and financial procedures are managed accurately and in line with company policies. Support the training, coaching, and development of Reception team members, ensuring adherence to departmental standards and procedures. Maintain compliance with all health & safety, fire, hygiene, licensing, and employment regulations while ensuring departmental SOPs are consistently followed. Key Skills for an Assistant Receptionist Manager: Previous Hotel Receptionist is essential Able to spin multiple plate and deliver on outstanding customer service Strong relationship building and customer engagement skills If you re someone who enjoys building relationships, creating exceptional customer experiences, we d love to hear from you apply now!

International Branded Hotel are looking for a Front Office Manager to lead the Front Office team and make sure every guest receives a smooth, friendly and professional experience from arrival to departure. The hotel is a full-service property near Fulwood, and well placed for business, events and leisure guests. With modern bedrooms, on-site dining, a fitness centre and flexible meeting and event space, the Front Office team plays a key role in keeping the guest journey running well. This is a hands-on leadership role for someone who enjoys being visible at the desk and around the hotel, supporting team members, improving standards and creating a warm welcome for every guest. You will join a hotel team where service matters, expectations are clear, and people are supported to grow through training, feedback and real responsibility. We are building a workplace where team members feel trusted, included and able to do a good job. In return, we look for people who care about guests, support their colleagues and take pride in keeping standards high, even when the hotel is busy. As Front Office Manager , you will bring calm, practical leadership to a busy Front Office environment, support the team with confidence and care, and help the hotel perform commercially while keeping guest experience, safety and team standards at the centre of every decision. WHAT YOU'LL DO • Lead the day-to-day Front Office operation, including reception, guest service, shift planning and team standards. • Support the team to deliver a smooth check-in, stay and check-out experience. • Monitor guest feedback and use it to improve service, communication and ways of working. • Recognise regular and VIP guests and support Hilton brand standards and loyalty activity. • Maximise room occupancy and revenue opportunities through strong availability awareness, upselling and rate discipline. • Coach, train and develop Front Office team members so they feel confident in their roles. • Manage performance, conduct and absence fairly and consistently, with support where needed. • Work closely with Housekeeping, Reservations, Sales, Food and Beverage, Maintenance and the Duty Management team. • Ensure Front Office procedures, cash handling, security, fire safety, health and safety and system use are followed correctly. WHAT YOU'LL BRING • Experience working at Front Office Manager level or in a similar hotel front office leadership role. • Strong understanding of hotel front office operations, guest service and team leadership. • A visible, approachable and hands-on leadership style. • Commercial awareness, including occupancy, rates, upselling and guest loyalty. • Confidence leading, coaching and developing team members. • Calm judgement under pressure and the ability to handle guest feedback or complaints professionally. • Good IT skills, including hotel systems, reports, email and Microsoft Office. • Strong communication skills and the ability to work well with other hotel departments. • A smart, professional approach in line with hotel and brand standards. • Hilton or branded full-service hotel experience would be an advantage, but is not essential. HOURS AND WORKING PATTERN This is a full-time hotel leadership role. The Front Office Manager working pattern will be based on the needs of the Front Office operation and will include shift work. Flexibility will be needed across weekdays, evenings, weekends and bank holidays, especially during peak arrival and departure times, major events, audits and busy guest periods. PAY AND BENEFITS • Salary: £33,000 to £35000 per annum plus Bonus • Contract: Full Time, Permanent • Benefits: Pension, Meals on Duty, Uniform, Hotel Discounts, Food & Drink Discounts, Training and Development opportunities, Gym Membership, Onsite Parking, Team Events and Celebrations, Company Sick Pay Scheme, Employee Assistance Scheme including Mental Health Support. WHERE THIS ROLE CAN LEAD The Front Office Manager role can provide progression into Rooms Division Manager, Operations Manager, Hotel Manager, cluster rooms leadership or wider senior hotel operations roles. WHAT HAPPENS NEXT To apply, please click on Apply, answer the screening questions and attach your CV for the Front Office Manager role. We aim to contact shortlisted candidates within 14 days. We welcome applications from people with different backgrounds and experiences. Reasonable adjustments will be considered throughout the recruitment process and in the role where required.

Customer Service Administrator - Temporary Location: Sheffield Working Pattern: Monday to Sunday on a rota basis Working Hours: 8:00 AM - 4:30 PM (flexibility may be required during peak periods, including student move-in and move-out weekends) Reporting To: Assistant Scheme Manager About the Role We are seeking a friendly, organised, and proactive Customer Service Administrator to join our student accommodation team in Sheffield. This is an exciting opportunity for someone who enjoys providing excellent customer service and supporting the day-to-day operation of a busy residential scheme. Key Responsibilities Acting as the first point of contact for student enquiries via telephone, email, letter, and face-to-face interactions, directing queries to the appropriate team members where required. Handling a wide range of enquiries from students, parents, universities, and other business stakeholders. Providing excellent customer service, ensuring enquiries and feedback are responded to promptly and professionally. Resolving customer issues where possible or escalating them through the appropriate channels. Managing incoming and outgoing post, including overseeing the student parcel collection system. Carrying out front-of-house and reception duties. Preparing written correspondence and administrative documentation as requested by the management team. Receiving and processing student payments. Supporting the Scheme Manager with financial administration, including daily cash and card banking reconciliation and updating booking systems with payments received and additional charges. Preparing arrival packs for new residents. Creating and distributing notices and signage across the scheme. Checking returned licence agreements and ensuring all required documentation has been received. Conducting room viewings for prospective residents. Providing administrative support to the Assistant Scheme Manager as required. Working closely with the marketing team to promote the accommodation and identify new marketing opportunities. Assisting with the organisation and hosting of on-site social events for residents. Additional Responsibilities Supporting the wider team with ad hoc duties as required to meet business needs. Assisting during busy operational periods, including student move-in and move-out weekends. Conducting and documenting regular inspections of resident studios. Maintaining accurate records and ensuring administrative tasks are completed efficiently. Skills & Experience Required Strong customer service skills and a passion for helping people. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks effectively. Good IT skills, including experience using Microsoft Office and computer systems. A proactive and positive approach to work. Ability to work independently and as part of a team. Excellent attention to detail and problem-solving skills. Benefits Supportive and friendly working environment. Opportunity to work within a vibrant student accommodation setting. Training and development opportunities. No benefits in kind are attached to this role. If you're an organised and customer-focused individual looking for a varied role in a fast-paced environment, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Receptionist/Administrator We are looking for a friendly, organised, and proactive Receptionist / Administrator to become a key part of our Admin & Finance team. This is a varied and fast-paced role where you will be the welcoming face of the business, keep day-to-day operations running smoothly, and provide essential support across the wider team. Why join us? If you enjoy helping people, staying one step ahead, and being at the heart of a busy office, this could be the perfect opportunity for you. What you will be doing Be the first point of contact for incoming calls, directing enquiries quickly and professionally Create a warm, professional welcome for visitors and clients Manage deliveries and help keep the front of house running smoothly Administrative support Coordinate employee travel arrangements and hotel bookings Set up client records on the CRM system and support day-to-day CRM administration Carry out credit checks accurately and efficiently Send appraisal reminders to managers and directors Support the Finance team and help monitor the shared team inbox Keep office administration on track, including stationery orders, workwear, post, franking, and confidential waste Provide additional administrative support across the business as needed What we are looking for Previous experience in a reception, administration, or customer-facing role would be highly beneficial Strong administrative and IT skills, including a good working knowledge of Microsoft Office such as Word, Excel, and Outlook Excellent communication and interpersonal skills, with a professional and confident telephone manner The ability to multitask, prioritise effectively, and stay calm in a busy environment A proactive, positive, and flexible attitude with a willingness to support the wider team Full-time hours of 37 per week: 9.00am-5.30pm Monday to Thursday and 9.00am-5.00pm Friday, with a 1-hour lunch break each day What you will get in return 22 days holiday Your birthday off, or the nearest working day if it falls on a weekend Long service awards every 5 years, including extra annual leave and a tax-free bonus Pension contributions of 5% employee and 6% employer Annual eyecare support, including a free eye test voucher and 50 towards your first set of glasses if required for work Dental reimbursement of up to 65 per year for routine check-ups Death in service cover of four times salary on completion of probation Private medical insurance scheme, with employee contribution for up to 2 years and benefit-in-kind tax only after 2 years Access to an employee savings scheme with vouchers, discount cards, utilities, and more Early finish Fridays, with everyone leaving 30 minutes early Time off in lieu of up to 7.5 hours per month, subject to agreement and completion of probation Flu vaccinations reimbursed through expenses each year Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

Receptionist Location: Ferndown, Dorset Salary: Competitive Salary (DOE) + Excellent Benefits Job Type: Full Time Permanent Join a Leading Premium Serviced Office Business Are you passionate about delivering exceptional customer service and creating outstanding client experiences? Our client is an established and highly respected provider of premium serviced office space, offering beautifully designed workspaces and first-class business facilities across multiple locations in the South of England. Renowned for delivering a five-star customer experience, they provide a professional, welcoming environment where businesses can thrive. They are now looking to recruit an enthusiastic and proactive Receptionist/Assistant Centre Manager to join their flagship business centre in Ferndown. Working closely with the Centre Manager, you will play a key role in ensuring the smooth day-to-day running of the centre, providing an exceptional experience for clients and visitors while supporting office operations, facilities coordination and administration. The Role This is a varied and customer-facing position where no two days are the same. As the first point of contact, you'll provide a warm and professional welcome to clients, visitors and contractors, ensuring every interaction reflects the high standards of the business. You'll help maintain the presentation of the centre to five-star standards, ensuring offices, meeting rooms and communal areas are always immaculate and client-ready. You'll also support client move-ins and move-outs, coordinate meeting room bookings, manage post and deliveries, replenish refreshments and ensure shared facilities are maintained throughout the day. Alongside delivering an outstanding customer experience, you'll support the operational running of the business centre by coordinating maintenance requests, liaising with contractors, maintaining accurate client records and assisting with operational reporting. You'll also play an important role in organising client events and helping to create a welcoming business community where clients enjoy coming to work. About You We're looking for someone with previous experience in customer service, front of house, reception, hospitality, serviced offices, office management or business support. You'll be a confident communicator with a professional and positive approach, someone who enjoys building relationships and takes pride in delivering exceptional service. You'll be highly organised, able to manage multiple priorities, have excellent attention to detail and be confident using Microsoft Office. Most importantly, you'll enjoy working in a premium customer-focused environment where service excellence is at the heart of everything you do. What's on Offer This is an excellent opportunity to join a growing organisation that genuinely invests in its people. You'll receive a competitive salary, an excellent benefits package, ongoing training and development, and the opportunity to progress your career into Centre Management. If you're looking for a varied role where you can make a real impact while working within a premium business environment, we'd love to hear from you. Apply today to find out more about this exciting opportunity.