We have an opportunity for a Maintenance Engineer/Package Manager to join our team on The M6 Routine Operation & Maintenance project based near Lockerbie. As a Major Maintenance Engineer you will be a member of the contract team reporting to the Major Maintenance Manager This position is offered on a Fixed Term Contract until late 2027. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. Your profile What will your responsibilities be? Responsible for organisation and coordination of all logistical operations and procedures for several major maintenance contracts, to ensure organisational effectiveness, efficiency and safety of the contract. Responsible for liaison with Autolink and outside organisations for major maintenance contracts, including assisting with structures inspections, maintenance and upgrade schemes. This will involve the management and supervision of various works packages based on project requirements, which may involve nightshift and / or weekend works. Produce & implement Method Statements, Risk Assessments and Inspection and Test Plans. Carry out site reviews of Major Maintenance Scope of Works prior to packages commencing. Ensure that subcontractors provide proof of up to date, relevant CSCS cards and that all plant operatives have up to date, relevant CPCS cards appropriate to the plant used on site. Implement ITPs, ensuring that all checks are completed on works & hold points & check points are adhered to. All checklists will be signed off by subcontractors & SRM as work progresses. A final check will be completed prior to issue of the checklist to Autolink. Ensure you are familiar with the scope of works for each package & actively participate in start-up & progress meetings. Ensure all subcontractors are managed in line with CMS requirements, minutes of all meetings are recorded timeously in Pdrive & all subsequent resulting actions are completed timeously. Assist in liaising with the Employer's Agent, Statutory Undertakers, Emergency Services, Employer's Specialists, SEPA and other interested Third Parties and identify any attendance or works that may arise from such liaison. Assist the Project Manager to collate for submission to the Client information required for incorporation into the Health and Safety File. Ensure implementation of COSHH. Maintain driver log books & ensure livery of vehicles is clean and well maintained at all times. It is a core responsibility of all M6 ROM staff to report any breach of H&S. In the event of this occurring works must be stopped immediately & the situation rectified prior to works recommencing. The situation must be reported to site management & all relevant paperwork documented as per SRM procedures at the earliest opportunity. What Skills and Knowledge are essential? Experience in the Highways Maintenance Sector and a good understanding of all relevant processes. Good knowledge of maintenance products, construction details, relevant regulations and quality standards. Knowledge of packages including Insight, Highstone, IRIS & SMS. Degree or HNC in Civil Engineering or Highways related field Relevant Construction Skills Certificate Card Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is committed to being a truly inclusive employer. Even if you do not meet every single requirement, we would still love to hear from you, especially if you are part of a group that is under-represented in the construction industry. We recognise that talented people come from a wide range of backgrounds and circumstances, and we are committed to creating an environment where everyone can thrive. As part of this commitment, we support agile ways of working wherever possible, helping our people to balance their professional and personal responsibilities while delivering excellent results. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, we strive to create a supportive, empowering, and inclusive environment where every member of our team feels valued, respected, and able to achieve their full potential.
Jul 05, 2026
Full time
We have an opportunity for a Maintenance Engineer/Package Manager to join our team on The M6 Routine Operation & Maintenance project based near Lockerbie. As a Major Maintenance Engineer you will be a member of the contract team reporting to the Major Maintenance Manager This position is offered on a Fixed Term Contract until late 2027. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. Your profile What will your responsibilities be? Responsible for organisation and coordination of all logistical operations and procedures for several major maintenance contracts, to ensure organisational effectiveness, efficiency and safety of the contract. Responsible for liaison with Autolink and outside organisations for major maintenance contracts, including assisting with structures inspections, maintenance and upgrade schemes. This will involve the management and supervision of various works packages based on project requirements, which may involve nightshift and / or weekend works. Produce & implement Method Statements, Risk Assessments and Inspection and Test Plans. Carry out site reviews of Major Maintenance Scope of Works prior to packages commencing. Ensure that subcontractors provide proof of up to date, relevant CSCS cards and that all plant operatives have up to date, relevant CPCS cards appropriate to the plant used on site. Implement ITPs, ensuring that all checks are completed on works & hold points & check points are adhered to. All checklists will be signed off by subcontractors & SRM as work progresses. A final check will be completed prior to issue of the checklist to Autolink. Ensure you are familiar with the scope of works for each package & actively participate in start-up & progress meetings. Ensure all subcontractors are managed in line with CMS requirements, minutes of all meetings are recorded timeously in Pdrive & all subsequent resulting actions are completed timeously. Assist in liaising with the Employer's Agent, Statutory Undertakers, Emergency Services, Employer's Specialists, SEPA and other interested Third Parties and identify any attendance or works that may arise from such liaison. Assist the Project Manager to collate for submission to the Client information required for incorporation into the Health and Safety File. Ensure implementation of COSHH. Maintain driver log books & ensure livery of vehicles is clean and well maintained at all times. It is a core responsibility of all M6 ROM staff to report any breach of H&S. In the event of this occurring works must be stopped immediately & the situation rectified prior to works recommencing. The situation must be reported to site management & all relevant paperwork documented as per SRM procedures at the earliest opportunity. What Skills and Knowledge are essential? Experience in the Highways Maintenance Sector and a good understanding of all relevant processes. Good knowledge of maintenance products, construction details, relevant regulations and quality standards. Knowledge of packages including Insight, Highstone, IRIS & SMS. Degree or HNC in Civil Engineering or Highways related field Relevant Construction Skills Certificate Card Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is committed to being a truly inclusive employer. Even if you do not meet every single requirement, we would still love to hear from you, especially if you are part of a group that is under-represented in the construction industry. We recognise that talented people come from a wide range of backgrounds and circumstances, and we are committed to creating an environment where everyone can thrive. As part of this commitment, we support agile ways of working wherever possible, helping our people to balance their professional and personal responsibilities while delivering excellent results. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, we strive to create a supportive, empowering, and inclusive environment where every member of our team feels valued, respected, and able to achieve their full potential.
Join a Growing Leader in Flood Defence Solutions We are a specialist supplier and installer of flood defence products serving the Construction and Fenestration industry. As demand for sustainable and effective flood solutions grows, we're expanding our project delivery team. We are now seeking an experienced Projects Manager or Site Manager to oversee the execution of multiple small-scale construction sites across the South East As the Projects Manager you will be a driven and organised professional ideally with a background in windows and doors, double glazing or commercial glazing looking to take the next step in their career. With clear opportunities for progression, this position for a projects manager or contracts manager offers a chance to be part of an innovative and fast-growing company making a tangible impact in a rapidly growing sector. Key Responsibilities: The project manager or contracts manager will manage multiple concurrent flood defence installation projects from start to finish Liaise with clients, suppliers, and on-site teams to ensure timely, on-budget delivery Lead site planning, scheduling, and resource coordination. Ensure compliance with health and safety, quality standards, and contractual requirements Provide hands-on leadership, occasionally working on-site where required Travel to site locations across the South East and South, including nights away from home, average of 4 a month - Mainly office based. Requirements: Minimum 3 years of experience as a projects manager or contracts manager within the construction, or glazing, or fenestration industry Proven experience managing multiple small-scale construction sites simultaneously. NVQ Level 5 in Construction Site Management (or equivalent) would be a benefit, but not as essential as the application of common sense! Strong organisational and communication skills with the ability to lead and motivate site teams What We Offer: Competitive salary with regular reviews Generous travel and overnight allowance Clear path to progression in a growing business Ongoing professional development and training A chance to work on innovative and high-impact environmental protection projects in specialist double glazing, and flood defence construction products. Ready to take on a new challenge and grow your career in a future-focused sector, are you the projects manager / contracts manager looking for a truly refreshing and exciting role in a rapidly developing industry. Apply now with your CV in the strictest coincidence.
Jul 05, 2026
Full time
Join a Growing Leader in Flood Defence Solutions We are a specialist supplier and installer of flood defence products serving the Construction and Fenestration industry. As demand for sustainable and effective flood solutions grows, we're expanding our project delivery team. We are now seeking an experienced Projects Manager or Site Manager to oversee the execution of multiple small-scale construction sites across the South East As the Projects Manager you will be a driven and organised professional ideally with a background in windows and doors, double glazing or commercial glazing looking to take the next step in their career. With clear opportunities for progression, this position for a projects manager or contracts manager offers a chance to be part of an innovative and fast-growing company making a tangible impact in a rapidly growing sector. Key Responsibilities: The project manager or contracts manager will manage multiple concurrent flood defence installation projects from start to finish Liaise with clients, suppliers, and on-site teams to ensure timely, on-budget delivery Lead site planning, scheduling, and resource coordination. Ensure compliance with health and safety, quality standards, and contractual requirements Provide hands-on leadership, occasionally working on-site where required Travel to site locations across the South East and South, including nights away from home, average of 4 a month - Mainly office based. Requirements: Minimum 3 years of experience as a projects manager or contracts manager within the construction, or glazing, or fenestration industry Proven experience managing multiple small-scale construction sites simultaneously. NVQ Level 5 in Construction Site Management (or equivalent) would be a benefit, but not as essential as the application of common sense! Strong organisational and communication skills with the ability to lead and motivate site teams What We Offer: Competitive salary with regular reviews Generous travel and overnight allowance Clear path to progression in a growing business Ongoing professional development and training A chance to work on innovative and high-impact environmental protection projects in specialist double glazing, and flood defence construction products. Ready to take on a new challenge and grow your career in a future-focused sector, are you the projects manager / contracts manager looking for a truly refreshing and exciting role in a rapidly developing industry. Apply now with your CV in the strictest coincidence.
Job Title: Recruitment Team Leader Location: Thame (Hybrid Working - 2 days in the office, 3 days from home) Contract Details: Full-Time, Permanent Hours: Monday to Friday, 8:30am-5:00pm or 9:00am-5:30pm (1 hour lunch) Salary: 30,000 - 33,000 per annum, plus 5% company bonus Benefits & Perks: 5% annual company bonus 25 days holiday plus your birthday off, rising to 30 days with length of service plus bank holidays Pension scheme Free parking Hybrid working Opportunity to lead and develop a recruitment team Involvement in strategic recruitment projects and senior-level hiring Responsibilities: Lead, coach and develop the recruitment team to achieve vacancy targets and service level agreements Manage recruitment team performance, appraisals, PDPs and ongoing development Develop and implement effective recruitment strategies to attract high-quality candidates Oversee the full recruitment lifecycle, from attraction through to onboarding Write and review engaging job adverts and job descriptions Conduct video interviews and support hiring managers with assessment days and final-stage interviews Manage onboarding activities, including contracts, right-to-work checks and HR documentation Drive effective use of the Applicant Tracking System (ATS) and recruitment technology Build talent pipelines and stay ahead of market trends, including AI and behavioural assessment tools Lead recruitment campaigns for senior management positions Produce recruitment reports, insights and executive summaries using ATS data, Excel and Power BI Build strong relationships with internal stakeholders, field teams and client contacts Ensure compliance with recruitment legislation, GDPR and company policies Conduct quarterly field visits and attend client meetings as required Essential Skills Strong end-to-end recruitment experience, ideally in an in-house or agency environment Proven ability to manage multiple vacancies and stakeholders simultaneously Excellent communication and stakeholder management skills Strong organisational and administration skills Experience conducting interviews and supporting hiring managers through recruitment processes Data-driven approach with experience producing recruitment reports and analysing recruitment metrics Strong knowledge of recruitment compliance, onboarding processes and GDPR Proficient in Microsoft Excel and recruitment systems/ATS platforms Desirable skills: Experience recruiting for sales, field-based or commercial roles Experience using Power BI for reporting and data analysis How to Apply: If you're an experienced recruitment professional with a passion for enhancing processes, and delivering exceptional candidate and stakeholder experiences, we'd love to hear from you. Apply via this job site or contact us directly on (phone number removed). Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 05, 2026
Full time
Job Title: Recruitment Team Leader Location: Thame (Hybrid Working - 2 days in the office, 3 days from home) Contract Details: Full-Time, Permanent Hours: Monday to Friday, 8:30am-5:00pm or 9:00am-5:30pm (1 hour lunch) Salary: 30,000 - 33,000 per annum, plus 5% company bonus Benefits & Perks: 5% annual company bonus 25 days holiday plus your birthday off, rising to 30 days with length of service plus bank holidays Pension scheme Free parking Hybrid working Opportunity to lead and develop a recruitment team Involvement in strategic recruitment projects and senior-level hiring Responsibilities: Lead, coach and develop the recruitment team to achieve vacancy targets and service level agreements Manage recruitment team performance, appraisals, PDPs and ongoing development Develop and implement effective recruitment strategies to attract high-quality candidates Oversee the full recruitment lifecycle, from attraction through to onboarding Write and review engaging job adverts and job descriptions Conduct video interviews and support hiring managers with assessment days and final-stage interviews Manage onboarding activities, including contracts, right-to-work checks and HR documentation Drive effective use of the Applicant Tracking System (ATS) and recruitment technology Build talent pipelines and stay ahead of market trends, including AI and behavioural assessment tools Lead recruitment campaigns for senior management positions Produce recruitment reports, insights and executive summaries using ATS data, Excel and Power BI Build strong relationships with internal stakeholders, field teams and client contacts Ensure compliance with recruitment legislation, GDPR and company policies Conduct quarterly field visits and attend client meetings as required Essential Skills Strong end-to-end recruitment experience, ideally in an in-house or agency environment Proven ability to manage multiple vacancies and stakeholders simultaneously Excellent communication and stakeholder management skills Strong organisational and administration skills Experience conducting interviews and supporting hiring managers through recruitment processes Data-driven approach with experience producing recruitment reports and analysing recruitment metrics Strong knowledge of recruitment compliance, onboarding processes and GDPR Proficient in Microsoft Excel and recruitment systems/ATS platforms Desirable skills: Experience recruiting for sales, field-based or commercial roles Experience using Power BI for reporting and data analysis How to Apply: If you're an experienced recruitment professional with a passion for enhancing processes, and delivering exceptional candidate and stakeholder experiences, we'd love to hear from you. Apply via this job site or contact us directly on (phone number removed). Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Costing Administrator Permanent Based in Harlow - Fully Office based 26,780 + Approx 500 bonus Main Purpose Carry out job costing across all Contracts to the agreed contracted rates; Invoice checking & approvals; Quality assurance for job costings carried out; Carry out profitability analysis across all contracts to ensure efficiencies Identify opportunities to improve processes across business units to drive revenue, decrease costs and potential further works Identify and effectively communicate efficiency improvements within the costing process Prepare customer valuations within the contracted timescales; Develop and maintain relationships with Group Finance, Contract Managers Heads of Departments, administration teams, Engineers & sub-contractors; customers and 3rd party suppliers.
Jul 05, 2026
Full time
Costing Administrator Permanent Based in Harlow - Fully Office based 26,780 + Approx 500 bonus Main Purpose Carry out job costing across all Contracts to the agreed contracted rates; Invoice checking & approvals; Quality assurance for job costings carried out; Carry out profitability analysis across all contracts to ensure efficiencies Identify opportunities to improve processes across business units to drive revenue, decrease costs and potential further works Identify and effectively communicate efficiency improvements within the costing process Prepare customer valuations within the contracted timescales; Develop and maintain relationships with Group Finance, Contract Managers Heads of Departments, administration teams, Engineers & sub-contractors; customers and 3rd party suppliers.
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
Jul 05, 2026
Full time
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
As our Commercial Administrator, youll play a key role in supporting the commercial and financial management of our Arboricultural operations. Working closely with the Commercial Manager, you will help maintain strong controls across orders, cost capture, billing, forecasting and reporting, ensuring accurate and timely information is available to support business performance click apply for full job details
Jul 05, 2026
Full time
As our Commercial Administrator, youll play a key role in supporting the commercial and financial management of our Arboricultural operations. Working closely with the Commercial Manager, you will help maintain strong controls across orders, cost capture, billing, forecasting and reporting, ensuring accurate and timely information is available to support business performance click apply for full job details
Join a Growing Leader in Flood Defence Solutions We are a specialist supplier and installer of flood defence products serving the Construction and Fenestration industry. As demand for sustainable and effective flood solutions grows, we're expanding our project delivery team. We are now seeking an experienced Projects Manager or Site Manager to oversee the execution of multiple small-scale construction sites across the South East As the Projects Manager you will be a driven and organised professional ideally with a background in windows and doors, double glazing or commercial glazing looking to take the next step in their career. With clear opportunities for progression, this position for a projects manager or contracts manager offers a chance to be part of an innovative and fast-growing company making a tangible impact in a rapidly growing sector. Key Responsibilities: The project manager or contracts manager will manage multiple concurrent flood defence installation projects from start to finish Liaise with clients, suppliers, and on-site teams to ensure timely, on-budget delivery Lead site planning, scheduling, and resource coordination. Ensure compliance with health and safety, quality standards, and contractual requirements Provide hands-on leadership, occasionally working on-site where required Travel to site locations across the South East and South, including nights away from home, average of 4 a month - Mainly office based. Requirements: Minimum 3 years of experience as a projects manager or contracts manager within the construction, or glazing, or fenestration industry Proven experience managing multiple small-scale construction sites simultaneously. NVQ Level 5 in Construction Site Management (or equivalent) would be a benefit, but not as essential as the application of common sense! Strong organisational and communication skills with the ability to lead and motivate site teams What We Offer: Competitive salary with regular reviews Generous travel and overnight allowance Clear path to progression in a growing business Ongoing professional development and training A chance to work on innovative and high-impact environmental protection projects in specialist double glazing, and flood defence construction products. Ready to take on a new challenge and grow your career in a future-focused sector, are you the projects manager / contracts manager looking for a truly refreshing and exciting role in a rapidly developing industry. Apply now with your CV in the strictest coincidence.
Jul 05, 2026
Full time
Join a Growing Leader in Flood Defence Solutions We are a specialist supplier and installer of flood defence products serving the Construction and Fenestration industry. As demand for sustainable and effective flood solutions grows, we're expanding our project delivery team. We are now seeking an experienced Projects Manager or Site Manager to oversee the execution of multiple small-scale construction sites across the South East As the Projects Manager you will be a driven and organised professional ideally with a background in windows and doors, double glazing or commercial glazing looking to take the next step in their career. With clear opportunities for progression, this position for a projects manager or contracts manager offers a chance to be part of an innovative and fast-growing company making a tangible impact in a rapidly growing sector. Key Responsibilities: The project manager or contracts manager will manage multiple concurrent flood defence installation projects from start to finish Liaise with clients, suppliers, and on-site teams to ensure timely, on-budget delivery Lead site planning, scheduling, and resource coordination. Ensure compliance with health and safety, quality standards, and contractual requirements Provide hands-on leadership, occasionally working on-site where required Travel to site locations across the South East and South, including nights away from home, average of 4 a month - Mainly office based. Requirements: Minimum 3 years of experience as a projects manager or contracts manager within the construction, or glazing, or fenestration industry Proven experience managing multiple small-scale construction sites simultaneously. NVQ Level 5 in Construction Site Management (or equivalent) would be a benefit, but not as essential as the application of common sense! Strong organisational and communication skills with the ability to lead and motivate site teams What We Offer: Competitive salary with regular reviews Generous travel and overnight allowance Clear path to progression in a growing business Ongoing professional development and training A chance to work on innovative and high-impact environmental protection projects in specialist double glazing, and flood defence construction products. Ready to take on a new challenge and grow your career in a future-focused sector, are you the projects manager / contracts manager looking for a truly refreshing and exciting role in a rapidly developing industry. Apply now with your CV in the strictest coincidence.
Quantity Surveyor Shape the Commercial Success of Major Housing, NHS & MOD Projects Location: Norwich Salary: Competitive + Benefits Are you a commercially minded Quantity Surveyor who enjoys making a genuine impact once a project has been won? We're looking for someone who can take ownership of the commercial performance of a diverse portfolio of window and door replacement projects, working with some of the UK's most recognised Housing Associations, NHS Trusts and MOD contracts. Unlike many QS roles, you won't be spending your time preparing tenders. We have a dedicated pricing team that does that. Instead, you'll focus on what you do best - managing the commercials, protecting project margins, building strong client relationships and helping ensure every project is delivered successfully and profitably. This is an opportunity to join a growing business where your expertise will be valued, your opinion listened to, and your contribution directly linked to the success of the business. What You'll Be Doing No two days will be the same, but you'll typically be: Taking ownership of the commercial performance of multiple projects from award through to final account. Working closely with Contracts Managers and operational teams to keep projects on track financially. Preparing and managing applications for payment and client valuations. Pricing and negotiating variations and additional works. Monitoring project costs, forecasts and profitability. Managing subcontractor accounts and payment processes. Identifying commercial risks and opportunities before they become problems. Producing accurate financial reporting and forecasts for senior management. Building positive relationships with clients, suppliers and stakeholders. What We're Looking For We're less concerned about whether you've worked exclusively in windows and doors, and more interested in finding someone with solid commercial experience and a proactive approach. You'll likely have: Experience as a Quantity Surveyor within construction, refurbishment, maintenance or a related sector. A strong understanding of cost control, valuations, variations and final accounts. Experience working with JCT and/or NEC contracts. Excellent commercial awareness and negotiation skills. The confidence to challenge, influence and build relationships across all levels. A desire to be part of a collaborative team where everyone pulls in the same direction. It Would Be Great If You Also Have Experience within social housing, planned maintenance or refurbishment. Knowledge of glazing, windows, doors, façade or building envelope projects. Experience working with Housing Associations, NHS, MOD or other public-sector clients. Why Join Us? Competitive salary Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years), plus an additional paid day for your birthday Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services Heavily discounted employee purchase scheme on all Company products Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave , while potentially reducing your tax and NI contributions Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products Interested? If you're looking for a Quantity Surveyor role where you can take real ownership, work with great people and play a key part in delivering successful projects, we'd love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Jul 05, 2026
Full time
Quantity Surveyor Shape the Commercial Success of Major Housing, NHS & MOD Projects Location: Norwich Salary: Competitive + Benefits Are you a commercially minded Quantity Surveyor who enjoys making a genuine impact once a project has been won? We're looking for someone who can take ownership of the commercial performance of a diverse portfolio of window and door replacement projects, working with some of the UK's most recognised Housing Associations, NHS Trusts and MOD contracts. Unlike many QS roles, you won't be spending your time preparing tenders. We have a dedicated pricing team that does that. Instead, you'll focus on what you do best - managing the commercials, protecting project margins, building strong client relationships and helping ensure every project is delivered successfully and profitably. This is an opportunity to join a growing business where your expertise will be valued, your opinion listened to, and your contribution directly linked to the success of the business. What You'll Be Doing No two days will be the same, but you'll typically be: Taking ownership of the commercial performance of multiple projects from award through to final account. Working closely with Contracts Managers and operational teams to keep projects on track financially. Preparing and managing applications for payment and client valuations. Pricing and negotiating variations and additional works. Monitoring project costs, forecasts and profitability. Managing subcontractor accounts and payment processes. Identifying commercial risks and opportunities before they become problems. Producing accurate financial reporting and forecasts for senior management. Building positive relationships with clients, suppliers and stakeholders. What We're Looking For We're less concerned about whether you've worked exclusively in windows and doors, and more interested in finding someone with solid commercial experience and a proactive approach. You'll likely have: Experience as a Quantity Surveyor within construction, refurbishment, maintenance or a related sector. A strong understanding of cost control, valuations, variations and final accounts. Experience working with JCT and/or NEC contracts. Excellent commercial awareness and negotiation skills. The confidence to challenge, influence and build relationships across all levels. A desire to be part of a collaborative team where everyone pulls in the same direction. It Would Be Great If You Also Have Experience within social housing, planned maintenance or refurbishment. Knowledge of glazing, windows, doors, façade or building envelope projects. Experience working with Housing Associations, NHS, MOD or other public-sector clients. Why Join Us? Competitive salary Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years), plus an additional paid day for your birthday Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services Heavily discounted employee purchase scheme on all Company products Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave , while potentially reducing your tax and NI contributions Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products Interested? If you're looking for a Quantity Surveyor role where you can take real ownership, work with great people and play a key part in delivering successful projects, we'd love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
This is an exciting opportunity to join an expanding organisation within the electrical power distribution sector. The business is a recognised manufacturer and supplier of electrical power distribution equipment, with a strong reputation for innovation, energy efficiency, and sustainable technology solutions. Key Responsibilities: Create and implement strategic sales plans to achieve business objectives across distribution and power transformer product ranges. Support Regional and National Sales Managers in generating leads, progressing opportunities and securing new business. Review and agree customer visit plans. Promote and drive effective CRM utilisation across the sales team. Take ownership of sales order targets, pipeline management and KPI delivery. Utilise market and business data to forecast orders and set performance goals. Develop and maintain senior-level relationships with key customers, negotiating and closing major contracts. Identify opportunities to grow market share and penetrate new markets. Foster collaboration between sales, engineering, marketing and commercial functions. Build strategic customer relationships to identify future sales opportunities and long-term partnerships. Refocus and align team activities to meet evolving business priorities and sales targets. Develop and implement new sales initiatives, programmes and strategies. Ensure adherence to agreed sales processes. Produce monthly sales performance reports for senior leadership. Remove barriers to winning new business. Monitor and review strategic account plans. Ensure timely follow-up of marketing-generated leads. Lead regular sales meetings, sharing information and managing feedback. Chair and participate in relevant sales meetings, providing direction and support. Act as a proactive problem solver and prioritise business-critical challenges. Monitor competitor activity, products and market developments. Attend and present at industry events, exhibitions and technical seminars across the UK and internationally where required. Direct line management responsibility for relevant sales personnel. Lead, mentor and develop team members. Clearly communicate business goals and individual responsibilities. Conduct regular one-to-one performance reviews. Establish accountability and ensure employees understand performance expectations. Beneficial Skills / Experience: A proven technical sales background (10+ years) within the Electrical Power Supply sector or a related technical manufacturing environment. Experience at a senior sales leadership level. A track record of consistently achieving and exceeding sales targets. Strong business development and relationship-building skills. Experience managing departmental budgets. Proven leadership and people management capability. A proactive, positive and forward-thinking approach. Flexibility to travel throughout the UK and occasionally internationally. Strong commercial awareness and decision-making abilities. HNC/HND in Electrical Engineering (desirable). Full UK driving licence. Additional Details: Home-based role with travel to company offices and customer locations. Competitive salary, dependent on experience. 37.5-hour working week. 33 days annual leave including bank holidays. Sales bonus. Healthcare cash plan and Employee Assistance Programme. Electric vehicle and cycle-to-work salary sacrifice schemes. Car allowance. Pension scheme. Life assurance.
Jul 05, 2026
Full time
This is an exciting opportunity to join an expanding organisation within the electrical power distribution sector. The business is a recognised manufacturer and supplier of electrical power distribution equipment, with a strong reputation for innovation, energy efficiency, and sustainable technology solutions. Key Responsibilities: Create and implement strategic sales plans to achieve business objectives across distribution and power transformer product ranges. Support Regional and National Sales Managers in generating leads, progressing opportunities and securing new business. Review and agree customer visit plans. Promote and drive effective CRM utilisation across the sales team. Take ownership of sales order targets, pipeline management and KPI delivery. Utilise market and business data to forecast orders and set performance goals. Develop and maintain senior-level relationships with key customers, negotiating and closing major contracts. Identify opportunities to grow market share and penetrate new markets. Foster collaboration between sales, engineering, marketing and commercial functions. Build strategic customer relationships to identify future sales opportunities and long-term partnerships. Refocus and align team activities to meet evolving business priorities and sales targets. Develop and implement new sales initiatives, programmes and strategies. Ensure adherence to agreed sales processes. Produce monthly sales performance reports for senior leadership. Remove barriers to winning new business. Monitor and review strategic account plans. Ensure timely follow-up of marketing-generated leads. Lead regular sales meetings, sharing information and managing feedback. Chair and participate in relevant sales meetings, providing direction and support. Act as a proactive problem solver and prioritise business-critical challenges. Monitor competitor activity, products and market developments. Attend and present at industry events, exhibitions and technical seminars across the UK and internationally where required. Direct line management responsibility for relevant sales personnel. Lead, mentor and develop team members. Clearly communicate business goals and individual responsibilities. Conduct regular one-to-one performance reviews. Establish accountability and ensure employees understand performance expectations. Beneficial Skills / Experience: A proven technical sales background (10+ years) within the Electrical Power Supply sector or a related technical manufacturing environment. Experience at a senior sales leadership level. A track record of consistently achieving and exceeding sales targets. Strong business development and relationship-building skills. Experience managing departmental budgets. Proven leadership and people management capability. A proactive, positive and forward-thinking approach. Flexibility to travel throughout the UK and occasionally internationally. Strong commercial awareness and decision-making abilities. HNC/HND in Electrical Engineering (desirable). Full UK driving licence. Additional Details: Home-based role with travel to company offices and customer locations. Competitive salary, dependent on experience. 37.5-hour working week. 33 days annual leave including bank holidays. Sales bonus. Healthcare cash plan and Employee Assistance Programme. Electric vehicle and cycle-to-work salary sacrifice schemes. Car allowance. Pension scheme. Life assurance.
Finance Manager Annual Salary: £55,000 Location: East London, London Job Type: Full-time, Office-based Join a fast-growing, multi-site retail business that is experiencing exciting expansion across the UK. With a strong brand identity and ambitious growth plans, we are seeking a Finance Manager to take ownership of the finance function and support strategic decision-making at a senior level. This is a hands-on role where you'll operate at both operational and strategic levels, working closely with senior leadership and gaining real influence across the business. Day-to-day of the role: Oversee the full finance function, ensuring robust financial controls while delivering insight that drives performance. Manage cash flow, banking, and reconciliations across multiple locations. Lead month-end processes and management accounts. Oversee payroll, VAT returns, and statutory compliance. Partner with operational teams to drive cost control and profitability. Support budgeting, forecasting, and long-term financial planning. Manage supplier relationships, contracts, and financial records. Produce meaningful financial and operational reporting for leadership. Required Skills & Qualifications: Proven experience as a Finance Manager or Accounts Manager. Background in retail, FMCG, or multi-site environments (preferred). Strong knowledge of financial reporting, reconciliations, and controls. Experience with Xero or similar accounting systems. Solid understanding of VAT, payroll, and UK statutory requirements. Excellent communication skills and the ability to influence stakeholders. A proactive mindset with a focus on continuous improvement and cost control. Professional qualification ACCA/ACA/CIMA or equivalent. Benefits: Competitive salary (£50k-£55k). Opportunity to own and develop the finance function. Exposure to senior leadership and strategic decision-making. Growing business with genuine career development opportunities. Staff perks including employee discount and annual salary reviews. To apply for this Finance Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Jul 05, 2026
Full time
Finance Manager Annual Salary: £55,000 Location: East London, London Job Type: Full-time, Office-based Join a fast-growing, multi-site retail business that is experiencing exciting expansion across the UK. With a strong brand identity and ambitious growth plans, we are seeking a Finance Manager to take ownership of the finance function and support strategic decision-making at a senior level. This is a hands-on role where you'll operate at both operational and strategic levels, working closely with senior leadership and gaining real influence across the business. Day-to-day of the role: Oversee the full finance function, ensuring robust financial controls while delivering insight that drives performance. Manage cash flow, banking, and reconciliations across multiple locations. Lead month-end processes and management accounts. Oversee payroll, VAT returns, and statutory compliance. Partner with operational teams to drive cost control and profitability. Support budgeting, forecasting, and long-term financial planning. Manage supplier relationships, contracts, and financial records. Produce meaningful financial and operational reporting for leadership. Required Skills & Qualifications: Proven experience as a Finance Manager or Accounts Manager. Background in retail, FMCG, or multi-site environments (preferred). Strong knowledge of financial reporting, reconciliations, and controls. Experience with Xero or similar accounting systems. Solid understanding of VAT, payroll, and UK statutory requirements. Excellent communication skills and the ability to influence stakeholders. A proactive mindset with a focus on continuous improvement and cost control. Professional qualification ACCA/ACA/CIMA or equivalent. Benefits: Competitive salary (£50k-£55k). Opportunity to own and develop the finance function. Exposure to senior leadership and strategic decision-making. Growing business with genuine career development opportunities. Staff perks including employee discount and annual salary reviews. To apply for this Finance Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.
Jul 05, 2026
Full time
We are recruiting on behalf of a leading designer, manufacturer, installer, and service provider of commercial HVAC systems across the UK a Service Coordinator to join their Service Department. Hours of work are Monday-Friday, 08.30-17.00 Location: Medway Towns. This is an exciting opportunity for an organised and customer-focused professional to play a key role in converting service remedials, deficiencies, and upgrade opportunities into confirmed orders. Working closely with Service Engineers, Coordinators, and Contracts Managers, you will take ownership of remedial quotation activity, helping to maximise conversion rates, increase service revenue, and deliver an excellent customer experience. You will be a confident and organised individual who enjoys building customer relationships and managing opportunities from enquiry through to order. Key Responsibilities include: Prepare, issue, and manage quotations for remedial works, deficiencies, upgrades, and small projects. Proactively follow up quotations to maximise conversion rates and secure orders. Engage with customers to discuss scope, pricing, and commercial queries. Maintain accurate records of quotations, customer interactions, and outcomes within Salesforce CRM Drive the conversion of quoted remedial works into confirmed sales. Identify and prioritise opportunities based on value, urgency, and likelihood of success. Deliver a professional, responsive, and commercially confident service to customers. Build and maintain strong relationships with repeat service clients. Essential Skills & Experience Experience in a sales administration or similar commercial support role. Experience working within a busy service, maintenance, or logistics environment. Experience preparing and managing quotations. Strong IT skills, including Microsoft Office applications. Strong written and verbal communication abilities. Customer-focused and self motivated. Desirable Skills Experience using CRM systems, ideally Salesforce. ERP system experience. HVAC, building services, or engineering industry knowledge. Benefits 25 days annual leave plus your birthday off and Bank Holidays. Contributory pension scheme. Life assurance. Employee Assistance Programme (EAP). Perks Direct employee benefits platform. Long-service recognition awards. Comprehensive in-house product training.
A leading defence technology business requires a Senior Commercial Manager. Applicants need commercial contract management expertise gained within a defence technology setting, and knowledge of MOD contracting Strong hybrid working arrangements available. A site presence in Leicester required 1-2 times per week. Applicants need to be eligble for DV level security clearance. This is an exciting full lifecycle commercial contracts role from supporting new bids/business activity, negotiation, contract management, change and close-out/disputes. Specific duties of the Senior Commercial Manager include: Liaison with bid and programme management function Deliver innovative and commercial strategies and solutions to support bids and working winning activities Serve as point of contact for the customer and foster strong relationships Commercial risk and contract mitigation activities Contract negotiations Change and post-signature activities Improve contract management process and governance Senior Commercial Manager should meet the following criteria: Commercial contract management experience, ideally within defence, space or technology An expert across the entire commercial contract lifecycle; bids/proposals/tenders, negotiation, change etc. Experience of both MOD and export bids Leadership qualities and gravitas Ability to provide commercial contractual support and governance to business and commercial teams Ability to obtain DV level of security clearance Comfortable with hybrid working - 1-2 times per week in Leicester
Jul 05, 2026
Full time
A leading defence technology business requires a Senior Commercial Manager. Applicants need commercial contract management expertise gained within a defence technology setting, and knowledge of MOD contracting Strong hybrid working arrangements available. A site presence in Leicester required 1-2 times per week. Applicants need to be eligble for DV level security clearance. This is an exciting full lifecycle commercial contracts role from supporting new bids/business activity, negotiation, contract management, change and close-out/disputes. Specific duties of the Senior Commercial Manager include: Liaison with bid and programme management function Deliver innovative and commercial strategies and solutions to support bids and working winning activities Serve as point of contact for the customer and foster strong relationships Commercial risk and contract mitigation activities Contract negotiations Change and post-signature activities Improve contract management process and governance Senior Commercial Manager should meet the following criteria: Commercial contract management experience, ideally within defence, space or technology An expert across the entire commercial contract lifecycle; bids/proposals/tenders, negotiation, change etc. Experience of both MOD and export bids Leadership qualities and gravitas Ability to provide commercial contractual support and governance to business and commercial teams Ability to obtain DV level of security clearance Comfortable with hybrid working - 1-2 times per week in Leicester
Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Jul 04, 2026
Full time
Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Contracts Manager Small Works & Restoration Projects Fulham, West London Hybrid Working £50,000 + £6,000 annual team performance bonus Build Your Career Managing London Property Projects Are you an ambitious Assistant Contracts Manager, Site Manager, Project Supervisor or experienced construction professional ready to step up? This is a fantastic opportunity to develop your career with a leading click apply for full job details
Jul 04, 2026
Full time
Contracts Manager Small Works & Restoration Projects Fulham, West London Hybrid Working £50,000 + £6,000 annual team performance bonus Build Your Career Managing London Property Projects Are you an ambitious Assistant Contracts Manager, Site Manager, Project Supervisor or experienced construction professional ready to step up? This is a fantastic opportunity to develop your career with a leading click apply for full job details
HR GO Recruitment
Bishop's Stortford, Hertfordshire
Project Manager - Aerospace Parts Manufacturing - Take end-to-end ownership of customer programmes and manufacturing projects in a high-precision aerospace environment, where delivery, compliance and detail matter. You'll act as the primary interface between customers, suppliers and internal teams, ensuring orders/contracts are delivered on time, within budget and fully compliant with quality and click apply for full job details
Jul 04, 2026
Full time
Project Manager - Aerospace Parts Manufacturing - Take end-to-end ownership of customer programmes and manufacturing projects in a high-precision aerospace environment, where delivery, compliance and detail matter. You'll act as the primary interface between customers, suppliers and internal teams, ensuring orders/contracts are delivered on time, within budget and fully compliant with quality and click apply for full job details
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Plymouth required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Plymouth
Jul 04, 2026
Full time
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Plymouth required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Plymouth
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Leicester required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Leicester
Jul 04, 2026
Full time
A leading defence engineering services and manufacturing organisation requires a Commercial Contracts Manager to provide commercial and contract management expertise across a portfolio of in-life programmes and pre-signature business opportunities. Applicants should have commercial contracts management experience, within a defence, aerospace, engineering services, technology, government contracting or similar regulated environments. Strong hybrid working options available - a site presence in Leicester required 1-2 times per month. The Commercial Contracts Manager will join a large and growing commercial function supporting complex engineering and manufacturing programmes within the defence sector. The role will focus on contract management, commercial governance, pricing, negotiations and business growth activities, acting as the commercial lead for project teams while supporting the successful delivery of customer programmes. There will also be responsibility for mentoring commercial colleagues and driving commercial best practice across the business. Specific duties of the Commercial Contracts Manager include: Develop and implement commercial strategies that support programme delivery and business objectives Provide commercial governance and contract management expertise across a portfolio of defence and support services contracts Act as the primary commercial point of contact for project teams, providing commercial advice and guidance Lead commercial negotiations and pricing activities for both existing contracts and new business opportunities Prepare and review commercial proposals, supporting organic growth and competitive bids Identify commercial risks and opportunities, ensuring appropriate mitigation strategies are implemented Lead, mentor and develop commercial team members, promoting best practice and continuous improvement Build effective relationships with internal stakeholders and customers to support successful programme delivery Commercial Contracts Manager applicants should meet the following criteria: Commercial Management, Contracts Management or Procurement experience within a regulated industry (aerospace, defence, engineering services, FM, government contracting, technology, nuclear etc) Experience managing complex commercial contracts throughout the contract lifecycle Strong commercial awareness with the ability to identify opportunities for commercial improvement and business growth Experience supporting proposals, bid activities and contract negotiations Excellent stakeholder management and influencing skills Degree / Professional qualification - IACCM, WorldCC, MCIPS etc. Eligible to obtain UK SC level security clearance Comfortable with hybrid working - anticipated 1-2 times p/month in Leicester
Senior Commercial Manager & Commercial Manager London / Suffolk (Hybrid Working) £75,000 - £85,000 + Package Are you an experienced Commercial Manager or Senior Commercial Manager looking to play a key role on one of the UK's most high-profile infrastructure programmes? We are supporting a leading Tier 1 consultancy delivering major programme management services on a flagship energy and infrastructure project . With significant investment and long-term delivery ahead, they are now looking to strengthen their commercial team with multiple hires. This is a fantastic opportunity to join at a critical stage of the project, where you will have real influence over commercial strategy, contract delivery, and stakeholder engagement. The Opportunity You will be responsible for: Managing commercial activities across major infrastructure contracts (NEC 3/4 and FIDIC) Supporting or leading end-to-end commercial delivery Handling procurement, contract administration, change control, and final accounts Working closely with project teams and key stakeholders to drive value and performance Managing risk, claims, and commercial strategy across complex programmes About You We are keen to speak with candidates who have: Proven experience in commercial management on major projects Strong knowledge of NEC and/or FIDIC contracts Backgrounds in sectors such as infrastructure, utilities, oil and gas, rail, or public sector projects Experience managing stakeholders and working within large programme environments Professional membership (RICS, CICES, CIPS or similar) is desirable Nuclear experience is not essential. Working Arrangements Hybrid working with a base in London or Suffolk Typically 3 days in the office , with flexibility available Occasional travel to site as required What's on Offer Competitive salary and benefits package Strong career development within a growing project team Opportunity to work on a nationally significant, long-term programme A collaborative and forward-thinking environment focused on innovation and sustainability If you're looking for a role where you can make a tangible impact and be part of a major UK project, we'd love to hear from you.
Jul 04, 2026
Full time
Senior Commercial Manager & Commercial Manager London / Suffolk (Hybrid Working) £75,000 - £85,000 + Package Are you an experienced Commercial Manager or Senior Commercial Manager looking to play a key role on one of the UK's most high-profile infrastructure programmes? We are supporting a leading Tier 1 consultancy delivering major programme management services on a flagship energy and infrastructure project . With significant investment and long-term delivery ahead, they are now looking to strengthen their commercial team with multiple hires. This is a fantastic opportunity to join at a critical stage of the project, where you will have real influence over commercial strategy, contract delivery, and stakeholder engagement. The Opportunity You will be responsible for: Managing commercial activities across major infrastructure contracts (NEC 3/4 and FIDIC) Supporting or leading end-to-end commercial delivery Handling procurement, contract administration, change control, and final accounts Working closely with project teams and key stakeholders to drive value and performance Managing risk, claims, and commercial strategy across complex programmes About You We are keen to speak with candidates who have: Proven experience in commercial management on major projects Strong knowledge of NEC and/or FIDIC contracts Backgrounds in sectors such as infrastructure, utilities, oil and gas, rail, or public sector projects Experience managing stakeholders and working within large programme environments Professional membership (RICS, CICES, CIPS or similar) is desirable Nuclear experience is not essential. Working Arrangements Hybrid working with a base in London or Suffolk Typically 3 days in the office , with flexibility available Occasional travel to site as required What's on Offer Competitive salary and benefits package Strong career development within a growing project team Opportunity to work on a nationally significant, long-term programme A collaborative and forward-thinking environment focused on innovation and sustainability If you're looking for a role where you can make a tangible impact and be part of a major UK project, we'd love to hear from you.
A leading defence technology business requires a Senior Commercial Manager. Applicants need commercial contract management expertise gained within a defence technology setting, and knowledge of MOD contracting Strong hybrid working arrangements available. A site presence in Plymouth required 1-2 times per week. Applicants need to be eligble for DV level security clearance. This is an exciting full lifecycle commercial contracts role from supporting new bids/business activity, negotiation, contract management, change and close-out/disputes. Specific duties of the Senior Commercial Manager include: Liaison with bid and programme management function Deliver innovative and commercial strategies and solutions to support bids and working winning activities Serve as point of contact for the customer and foster strong relationships Commercial risk and contract mitigation activities Contract negotiations Change and post-signature activities Improve contract management process and governance Senior Commercial Manager should meet the following criteria: Commercial contract management experience, ideally within defence, space or technology An expert across the entire commercial contract lifecycle; bids/proposals/tenders, negotiation, change etc. Experience of both MOD and export bids Leadership qualities and gravitas Ability to provide commercial contractual support and governance to business and commercial teams Ability to obtain DV level of security clearance Comfortable with hybrid working - 1-2 times per week in Plymouth
Jul 04, 2026
Contractor
A leading defence technology business requires a Senior Commercial Manager. Applicants need commercial contract management expertise gained within a defence technology setting, and knowledge of MOD contracting Strong hybrid working arrangements available. A site presence in Plymouth required 1-2 times per week. Applicants need to be eligble for DV level security clearance. This is an exciting full lifecycle commercial contracts role from supporting new bids/business activity, negotiation, contract management, change and close-out/disputes. Specific duties of the Senior Commercial Manager include: Liaison with bid and programme management function Deliver innovative and commercial strategies and solutions to support bids and working winning activities Serve as point of contact for the customer and foster strong relationships Commercial risk and contract mitigation activities Contract negotiations Change and post-signature activities Improve contract management process and governance Senior Commercial Manager should meet the following criteria: Commercial contract management experience, ideally within defence, space or technology An expert across the entire commercial contract lifecycle; bids/proposals/tenders, negotiation, change etc. Experience of both MOD and export bids Leadership qualities and gravitas Ability to provide commercial contractual support and governance to business and commercial teams Ability to obtain DV level of security clearance Comfortable with hybrid working - 1-2 times per week in Plymouth
Commercial Director - Heat Pump Maintenance & Social Housing We are currently partnering with a rapidly growing renewable heating and maintenance contractor to recruit an experienced Commercial Director to lead the next phase of business growth. This is a high-impact leadership role for someone with an exceptional track record of securing large-scale social housing contracts , particularly for heat pump maintenance, servicing, planned works, and renewable heating installations . If you have successfully won framework agreements and long-term contracts with local authorities, housing associations, ALMOs, or social housing providers, this is an opportunity to shape the commercial future of a business operating in one of the UK's fastest-growing sectors. The Company Our client is an established specialist in the installation, servicing, and maintenance of renewable heating systems. With an expanding national customer base and significant investment behind the business, they are looking to accelerate growth within the social housing and public sector by developing long-term maintenance partnerships and large-scale renewable heating programmes. The Role Working with the Managing Director, you will lead the company's commercial strategy, focusing on securing high-value maintenance and installation contracts across the social housing sector. This is a strategic role with responsibility for developing new markets, winning major tenders, and building long-term relationships with key decision-makers. The role is fully remote, with travel to customer meetings, framework presentations, and industry events as required. The Candidate This role requires a highly experienced commercial leader with an established reputation within the social housing sector. Essential: Significant experience in a Commercial Director, Sales Director, Business Development Director, or Strategic Account Director role Demonstrable success winning major social housing tenders for: Heat pump maintenance Heat pump servicing Renewable heating installations Planned maintenance contracts Decarbonisation programmes Existing relationships with: Housing Associations Local Authorities Procurement Frameworks Social Housing Asset Managers The Package Executive salary (DOE) Performance-related bonus Remote working Car allowance Pension Private healthcare Executive benefits package Significant autonomy and influence over business strategy Career Opportunity This is a rare opportunity to join a business at a pivotal stage of growth and take ownership of its commercial strategy. You'll work directly with the senior leadership team to build a national presence within the social housing sector, with the opportunity to shape the commercial function, influence strategic direction, and play a central role in the company's long-term success. Why Apply? Demand for heat pump servicing and long-term maintenance contracts is accelerating as social housing providers invest heavily in decarbonisation and asset management. This role is ideal for a commercially driven leader who has already built a successful career winning large-scale public sector contracts and is looking for the opportunity to make a significant impact within an ambitious and expanding renewable energy business. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.
Jul 04, 2026
Full time
Commercial Director - Heat Pump Maintenance & Social Housing We are currently partnering with a rapidly growing renewable heating and maintenance contractor to recruit an experienced Commercial Director to lead the next phase of business growth. This is a high-impact leadership role for someone with an exceptional track record of securing large-scale social housing contracts , particularly for heat pump maintenance, servicing, planned works, and renewable heating installations . If you have successfully won framework agreements and long-term contracts with local authorities, housing associations, ALMOs, or social housing providers, this is an opportunity to shape the commercial future of a business operating in one of the UK's fastest-growing sectors. The Company Our client is an established specialist in the installation, servicing, and maintenance of renewable heating systems. With an expanding national customer base and significant investment behind the business, they are looking to accelerate growth within the social housing and public sector by developing long-term maintenance partnerships and large-scale renewable heating programmes. The Role Working with the Managing Director, you will lead the company's commercial strategy, focusing on securing high-value maintenance and installation contracts across the social housing sector. This is a strategic role with responsibility for developing new markets, winning major tenders, and building long-term relationships with key decision-makers. The role is fully remote, with travel to customer meetings, framework presentations, and industry events as required. The Candidate This role requires a highly experienced commercial leader with an established reputation within the social housing sector. Essential: Significant experience in a Commercial Director, Sales Director, Business Development Director, or Strategic Account Director role Demonstrable success winning major social housing tenders for: Heat pump maintenance Heat pump servicing Renewable heating installations Planned maintenance contracts Decarbonisation programmes Existing relationships with: Housing Associations Local Authorities Procurement Frameworks Social Housing Asset Managers The Package Executive salary (DOE) Performance-related bonus Remote working Car allowance Pension Private healthcare Executive benefits package Significant autonomy and influence over business strategy Career Opportunity This is a rare opportunity to join a business at a pivotal stage of growth and take ownership of its commercial strategy. You'll work directly with the senior leadership team to build a national presence within the social housing sector, with the opportunity to shape the commercial function, influence strategic direction, and play a central role in the company's long-term success. Why Apply? Demand for heat pump servicing and long-term maintenance contracts is accelerating as social housing providers invest heavily in decarbonisation and asset management. This role is ideal for a commercially driven leader who has already built a successful career winning large-scale public sector contracts and is looking for the opportunity to make a significant impact within an ambitious and expanding renewable energy business. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.
