About Us Connect2Hackney , the internal talent team dedicated to finding exceptional professionals for the London Borough of Hackney, are supporting our Digital team to find a skilled systems specialist to join the Finance & Corporate Resources (ICT & Workplace Services) department. The Role As a Digital Analyst (Enterprise Systems), you will play a key role within a multi-disciplinary team, focusing on the maintenance, development, and optimisation of our core enterprise systems, specifically iTrent and Business Objects. This is a fast-paced, 6-month temporary contract where you will support Senior Analysts to ensure system security, streamline HR workflows, and deliver high-quality data analysis. Key Responsibilities Assist with the creation, development, and scheduling of mid-to-high complexity reports via Business Objects. Perform data analysis and reconciliations where required. Support configuration changes, system processes, and upgrades within iTrent. Provide high-quality user support via the Halo CRM software, ensuring system functionality and security are maintained. Collaborate with internal teams and external software vendors to improve processes between HR and other systems, streamlining the overall staff lifecycle workflow. What We Are Looking For To be successful in this role, you must bring hands-on technical expertise and a proactive approach to problem-solving. Essential Criteria: iTrent Expertise: Proven experience supporting, configuring, and developing iTrent software. Strong experience creating Business Objects reports to a mid-to-high level of complexity. Mid-to-high level proficiency in Microsoft Excel and/or Google Sheets to perform detailed analysis and reconciliations. Experience working within multi-disciplinary teams and liaising with external vendors and internal stakeholders alike. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jul 15, 2026
Seasonal
About Us Connect2Hackney , the internal talent team dedicated to finding exceptional professionals for the London Borough of Hackney, are supporting our Digital team to find a skilled systems specialist to join the Finance & Corporate Resources (ICT & Workplace Services) department. The Role As a Digital Analyst (Enterprise Systems), you will play a key role within a multi-disciplinary team, focusing on the maintenance, development, and optimisation of our core enterprise systems, specifically iTrent and Business Objects. This is a fast-paced, 6-month temporary contract where you will support Senior Analysts to ensure system security, streamline HR workflows, and deliver high-quality data analysis. Key Responsibilities Assist with the creation, development, and scheduling of mid-to-high complexity reports via Business Objects. Perform data analysis and reconciliations where required. Support configuration changes, system processes, and upgrades within iTrent. Provide high-quality user support via the Halo CRM software, ensuring system functionality and security are maintained. Collaborate with internal teams and external software vendors to improve processes between HR and other systems, streamlining the overall staff lifecycle workflow. What We Are Looking For To be successful in this role, you must bring hands-on technical expertise and a proactive approach to problem-solving. Essential Criteria: iTrent Expertise: Proven experience supporting, configuring, and developing iTrent software. Strong experience creating Business Objects reports to a mid-to-high level of complexity. Mid-to-high level proficiency in Microsoft Excel and/or Google Sheets to perform detailed analysis and reconciliations. Experience working within multi-disciplinary teams and liaising with external vendors and internal stakeholders alike. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
The Middle Office Senior Analyst will play a vital role in supporting the Banking & Financial Services department by ensuring accurate and timely processing of financial transactions. This permanent position in London offers a rewarding opportunity for professionals in the financial services industry. Client Details The employer is a respected organisation within the financial services industry, known for delivering specialised pbanking and payment solutions to its clientele. As a medium-sized company, it is committed to providing high-quality services and fostering a professional and collaborative work environment. Description The Senior Analyst, Middle Office plays a critical role in ensuring the accurate and timely processing, control, and oversight of post-trade activities across multiple asset classes. The role holder is responsible for the daily execution and control of transaction reporting obligations, bond and derivative settlements, and collateral management activities, ensuring full compliance with internal policies, regulatory requirements, and market best practice. The role requires strong technical knowledge of trade lifecycles, settlement processes, and regulatory reporting frameworks, alongside the ability to identify, investigate, and resolve exceptions efficiently. The Senior Analyst will work closely with Front Office, Operations, Finance, Risk, and external counterparties to ensure trades are processed accurately, risks are mitigated, and operational integrity is maintained. As a senior member of the Middle Office function, the role holder is expected to act as a subject matter expert, providing guidance to colleagues, contributing to continuous improvement initiatives, and supporting a strong control environment across all assigned processes. Transaction Reporting & Regulatory Controls Perform daily processing, validation, and submission of transaction reporting in line with applicable regulatory requirements (e.g. EMIR, MiFID, SFTR where applicable). Ensure completeness, accuracy, and timeliness of reported data, investigating and resolving reporting breaks, rejections, and reconciliations. Maintain strong controls and evidence to support regulatory compliance and audit requirements. Support ongoing enhancements to transaction reporting processes, controls, and documentation. Bond, Repo and Derivative Settlements: Manage the end-to-end settlement process for bond, repo and derivative transactions, ensuring timely and accurate settlement in accordance with market conventions and contractual terms. Monitor settlement status, investigate and resolve fails, and escalate issues where required to minimise financial and operational risk. Liaise with counterparties, custodians, and internal stakeholders to resolve settlement issues efficiently. Ensure settlement instructions and static data are maintained accurately and in line with agreed controls. Collateral Management Perform daily collateral management activities, including margin calculations, margin calls, confirmations, and dispute resolution. Monitor collateral movements and exposures to ensure compliance with contractual and regulatory requirements. Reconcile collateral balances and investigate discrepancies in a timely manner. Maintain accurate records and reporting relating to collateral positions and movements. Controls, Risk & Governance Operate within a strong control framework, proactively identifying operational risks and control weaknesses. Support internal and external audits, regulatory reviews, and ad-hoc information requests. Ensure procedures, controls, and process documentation are kept up to date and adhered to. Stakeholder Engagement & Continuous Improvement Act as a key point of contact for Front Office, Risk, Operations, Finance and external parties on Middle Office processes. Provide guidance and support to junior team members, acting as a point of escalation where required. Identify opportunities for process improvement, automation, and efficiency gains, contributing to the ongoing development of the Middle Office function. Profile A successful Middle Office Senior Analyst should have: 3 years + experience in a Middle Office, Transaction Reporting or similar role within Banking Operations Strong working knowledge of trade lifecycles, settlement and confirmation processes, operational risks and controls Prior exposure to Transaction Reporting, Bond/Fixed Income settlements and/or Repos would be a distinct advantage Familiarity with Interest Rate and FX Derivatives and Collateral Management desired, but not essential Demonstrated experience in taking ownership, improving processes and adopting a proactive approach to your work and professional growth/development Job Offer Excellent Finsncial Services and Banking industry candidate Competitive salary between 50,000 and 55,000 per annum, plus bonus Comprehensive benefits package Hybrid working - 3 days per week in office City of London location Opportunity to work in a well-established organisation within the financial services industry. Permanent position based in London with a professional and collaborative company culture. If you are a skilled Middle Office Senior Analyst ready to contribute to a growing team in the financial services industry, we encourage you to apply today.
Jul 15, 2026
Full time
The Middle Office Senior Analyst will play a vital role in supporting the Banking & Financial Services department by ensuring accurate and timely processing of financial transactions. This permanent position in London offers a rewarding opportunity for professionals in the financial services industry. Client Details The employer is a respected organisation within the financial services industry, known for delivering specialised pbanking and payment solutions to its clientele. As a medium-sized company, it is committed to providing high-quality services and fostering a professional and collaborative work environment. Description The Senior Analyst, Middle Office plays a critical role in ensuring the accurate and timely processing, control, and oversight of post-trade activities across multiple asset classes. The role holder is responsible for the daily execution and control of transaction reporting obligations, bond and derivative settlements, and collateral management activities, ensuring full compliance with internal policies, regulatory requirements, and market best practice. The role requires strong technical knowledge of trade lifecycles, settlement processes, and regulatory reporting frameworks, alongside the ability to identify, investigate, and resolve exceptions efficiently. The Senior Analyst will work closely with Front Office, Operations, Finance, Risk, and external counterparties to ensure trades are processed accurately, risks are mitigated, and operational integrity is maintained. As a senior member of the Middle Office function, the role holder is expected to act as a subject matter expert, providing guidance to colleagues, contributing to continuous improvement initiatives, and supporting a strong control environment across all assigned processes. Transaction Reporting & Regulatory Controls Perform daily processing, validation, and submission of transaction reporting in line with applicable regulatory requirements (e.g. EMIR, MiFID, SFTR where applicable). Ensure completeness, accuracy, and timeliness of reported data, investigating and resolving reporting breaks, rejections, and reconciliations. Maintain strong controls and evidence to support regulatory compliance and audit requirements. Support ongoing enhancements to transaction reporting processes, controls, and documentation. Bond, Repo and Derivative Settlements: Manage the end-to-end settlement process for bond, repo and derivative transactions, ensuring timely and accurate settlement in accordance with market conventions and contractual terms. Monitor settlement status, investigate and resolve fails, and escalate issues where required to minimise financial and operational risk. Liaise with counterparties, custodians, and internal stakeholders to resolve settlement issues efficiently. Ensure settlement instructions and static data are maintained accurately and in line with agreed controls. Collateral Management Perform daily collateral management activities, including margin calculations, margin calls, confirmations, and dispute resolution. Monitor collateral movements and exposures to ensure compliance with contractual and regulatory requirements. Reconcile collateral balances and investigate discrepancies in a timely manner. Maintain accurate records and reporting relating to collateral positions and movements. Controls, Risk & Governance Operate within a strong control framework, proactively identifying operational risks and control weaknesses. Support internal and external audits, regulatory reviews, and ad-hoc information requests. Ensure procedures, controls, and process documentation are kept up to date and adhered to. Stakeholder Engagement & Continuous Improvement Act as a key point of contact for Front Office, Risk, Operations, Finance and external parties on Middle Office processes. Provide guidance and support to junior team members, acting as a point of escalation where required. Identify opportunities for process improvement, automation, and efficiency gains, contributing to the ongoing development of the Middle Office function. Profile A successful Middle Office Senior Analyst should have: 3 years + experience in a Middle Office, Transaction Reporting or similar role within Banking Operations Strong working knowledge of trade lifecycles, settlement and confirmation processes, operational risks and controls Prior exposure to Transaction Reporting, Bond/Fixed Income settlements and/or Repos would be a distinct advantage Familiarity with Interest Rate and FX Derivatives and Collateral Management desired, but not essential Demonstrated experience in taking ownership, improving processes and adopting a proactive approach to your work and professional growth/development Job Offer Excellent Finsncial Services and Banking industry candidate Competitive salary between 50,000 and 55,000 per annum, plus bonus Comprehensive benefits package Hybrid working - 3 days per week in office City of London location Opportunity to work in a well-established organisation within the financial services industry. Permanent position based in London with a professional and collaborative company culture. If you are a skilled Middle Office Senior Analyst ready to contribute to a growing team in the financial services industry, we encourage you to apply today.
We're looking for an experienced Workday HCM Lead to play a key role in the support, optimisation and ongoing development of a large-scale Workday environment. This is a senior position combining hands-on configuration expertise with technical leadership, stakeholder engagement and team mentoring. Key Responsibilities Provide SME expertise across Workday HCM modules including Core HCM, Organisations, Staffing Models, Compensation, Absence, Talent and Performance. Lead the design, configuration and continuous improvement of Workday solutions. Act as the escalation point for complex incidents and service issues. Facilitate workshops and translate business requirements into functional solutions. Provide technical leadership, assurance and mentoring to consultants and analysts. Support testing, releases, enhancements and regulatory changes. Engage with senior stakeholders and provide clear recommendations and guidance. Experience Required Strong Workday HCM configuration experience. Experience leading Workday implementations, support functions or optimisation programmes. Excellent understanding of end-to-end HR processes. Strong stakeholder management and workshop facilitation skills. Experience mentoring or leading teams. Knowledge of Workday integrations, reporting or payroll would be advantageous. What's on Offer Hybrid working. Excellent pension and benefits package. Workday training and certification opportunities. Long-term career progression within a growing enterprise applications function.
Jul 15, 2026
Full time
We're looking for an experienced Workday HCM Lead to play a key role in the support, optimisation and ongoing development of a large-scale Workday environment. This is a senior position combining hands-on configuration expertise with technical leadership, stakeholder engagement and team mentoring. Key Responsibilities Provide SME expertise across Workday HCM modules including Core HCM, Organisations, Staffing Models, Compensation, Absence, Talent and Performance. Lead the design, configuration and continuous improvement of Workday solutions. Act as the escalation point for complex incidents and service issues. Facilitate workshops and translate business requirements into functional solutions. Provide technical leadership, assurance and mentoring to consultants and analysts. Support testing, releases, enhancements and regulatory changes. Engage with senior stakeholders and provide clear recommendations and guidance. Experience Required Strong Workday HCM configuration experience. Experience leading Workday implementations, support functions or optimisation programmes. Excellent understanding of end-to-end HR processes. Strong stakeholder management and workshop facilitation skills. Experience mentoring or leading teams. Knowledge of Workday integrations, reporting or payroll would be advantageous. What's on Offer Hybrid working. Excellent pension and benefits package. Workday training and certification opportunities. Long-term career progression within a growing enterprise applications function.
An opportunity for an experienced Workday Finance Lead to provide technical leadership across a complex Workday Financials environment. This role combines hands-on functional expertise with leadership, governance, stakeholder engagement and continuous improvement responsibilities. Key Responsibilities Act as the senior Workday Financials SME across General Ledger, AP, AR, Expenses, Assets, Projects and Reporting. Lead the design, configuration and optimisation of Workday Financials solutions. Provide technical assurance and governance across change, enhancements and releases. Drive finance process improvement and standardisation initiatives. Facilitate workshops and translate business requirements into functional solutions. Act as an escalation point for complex issues and service challenges. Mentor and support consultants and analysts within the wider team. Experience Required Significant Workday Financials experience in a senior configuration, implementation or support role. Strong understanding of end-to-end finance processes. Experience leading ERP or SaaS-based finance platforms. Excellent stakeholder management and communication skills. Experience mentoring or leading teams. Knowledge of integrations, reporting, analytics and wider ERP platforms would be beneficial. What's on Offer Hybrid working. Excellent pension and benefits package. Professional development and certification support. Opportunity to shape the future direction of a major Workday platform.
Jul 15, 2026
Full time
An opportunity for an experienced Workday Finance Lead to provide technical leadership across a complex Workday Financials environment. This role combines hands-on functional expertise with leadership, governance, stakeholder engagement and continuous improvement responsibilities. Key Responsibilities Act as the senior Workday Financials SME across General Ledger, AP, AR, Expenses, Assets, Projects and Reporting. Lead the design, configuration and optimisation of Workday Financials solutions. Provide technical assurance and governance across change, enhancements and releases. Drive finance process improvement and standardisation initiatives. Facilitate workshops and translate business requirements into functional solutions. Act as an escalation point for complex issues and service challenges. Mentor and support consultants and analysts within the wider team. Experience Required Significant Workday Financials experience in a senior configuration, implementation or support role. Strong understanding of end-to-end finance processes. Experience leading ERP or SaaS-based finance platforms. Excellent stakeholder management and communication skills. Experience mentoring or leading teams. Knowledge of integrations, reporting, analytics and wider ERP platforms would be beneficial. What's on Offer Hybrid working. Excellent pension and benefits package. Professional development and certification support. Opportunity to shape the future direction of a major Workday platform.
Dev X Business Analyst Rate: up to 409 per day - Umbrella only Duration: 5 months Location: Sheffield 3 days in the office Role Purpose The DevX Standards and Controls function provides several products that enable software teams in Technology to understand and comply with different sets of standards and a related control framework. The function is particularly focused on the developer experience whilst they move code through the SDLC to production. We want to enable frictionless paths that are control compliant. Responsibilities To be a pro-active, collaborative and inquisitive member of the DevX Standards and Controls product team. Understanding customer problems and needs related to the strategy for the function Working with customers, developers and technical leads to develop solutions to problems Write functional requirements, descriptions of systems processes and designs. Write tests to validate these. Design for the customer; finding ways to understand customer behaviour, the impact of changes on them and ways of implementing our changes with minimal impact Collaborate closely with the product owner, customers and ICE development team . Business process modelling Flowcharting & data flow diagram Handovers, presentations and knowledge transfer Essential Experience / Skills A pro-active self-starting person that can seek out information and people to develop solutions and present them. System and application analysis skills Experience working with APIs and API/web application development teams Good communicator with strong interpersonal skills Translates ideas into requirements and specifications that are easy to understand Experienced with documenting functional specifications (agile stories and acceptance criteria), process flow diagrams Experience in working within and global organisation and globally distributed development teams Capturing explicit and implicit requirements and defining appropriate solutions, in combination with users, sponsors and the wider Technology department; Analysing systems and user impact in partnership with engineers and business stakeholders Experience of A/B testing, feature toggling, canary releases Contributing to improvements through innovative solutions, approaches, products or services. Communicating ideas, views, and concerns effectively and respectfully and actively participates in exchanges of ideas with others Nice-to-have Experience using BDD frameworks and writing tests for requirements If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 15, 2026
Contractor
Dev X Business Analyst Rate: up to 409 per day - Umbrella only Duration: 5 months Location: Sheffield 3 days in the office Role Purpose The DevX Standards and Controls function provides several products that enable software teams in Technology to understand and comply with different sets of standards and a related control framework. The function is particularly focused on the developer experience whilst they move code through the SDLC to production. We want to enable frictionless paths that are control compliant. Responsibilities To be a pro-active, collaborative and inquisitive member of the DevX Standards and Controls product team. Understanding customer problems and needs related to the strategy for the function Working with customers, developers and technical leads to develop solutions to problems Write functional requirements, descriptions of systems processes and designs. Write tests to validate these. Design for the customer; finding ways to understand customer behaviour, the impact of changes on them and ways of implementing our changes with minimal impact Collaborate closely with the product owner, customers and ICE development team . Business process modelling Flowcharting & data flow diagram Handovers, presentations and knowledge transfer Essential Experience / Skills A pro-active self-starting person that can seek out information and people to develop solutions and present them. System and application analysis skills Experience working with APIs and API/web application development teams Good communicator with strong interpersonal skills Translates ideas into requirements and specifications that are easy to understand Experienced with documenting functional specifications (agile stories and acceptance criteria), process flow diagrams Experience in working within and global organisation and globally distributed development teams Capturing explicit and implicit requirements and defining appropriate solutions, in combination with users, sponsors and the wider Technology department; Analysing systems and user impact in partnership with engineers and business stakeholders Experience of A/B testing, feature toggling, canary releases Contributing to improvements through innovative solutions, approaches, products or services. Communicating ideas, views, and concerns effectively and respectfully and actively participates in exchanges of ideas with others Nice-to-have Experience using BDD frameworks and writing tests for requirements If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Radiant Financial
Newcastle Upon Tyne, Tyne And Wear
Graduate Data Analyst Location: Gateshead / North East (Hybrid) Salary: £25,000 £32,000 + Benefits Kickstart Your Career in Data Radiant Financial are building a modern data platform (Project Helios on Microsoft Fabric) and we're looking for a Graduate Data Analyst to join our growing Technology & Data team. This is a genuine graduate development opportunity with hands-on experience, mentoring, and a clear pathway into Data Engineering / Analytics Engineering. If you're curious, analytical, and motivated to learn quickly, we would love to hear from you. What You ll Gain A structured graduate development scheme with clear progression Mentorship from an experienced Senior Data Engineer Early responsibility with real business impact A defined pathway into Data Engineering or Analytics Engineering Exposure to a modern tech stack including: SQL, Python, Power BI, Microsoft Fabric and Azure About the Opportunity You will begin with broad exposure across data systems, including testing, validation and analysis, before progressing into a more specialised data role. This approach builds a strong foundation and sets you up for long-term success. What We're Looking For Essentials: 2:1 or above in a numerate or data-focused degree (e.g. Computer Science, Data Science, Mathematics, Statistics, Engineering) Strong analytical and problem-solving skills Working knowledge of SQL (joins, filters, aggregations) Understanding of relational databases and structured data Good Excel skills High attention to detail and commitment to data accuracy Strong communication skills, both technical and non-technical A proactive attitude with a genuine desire to learn Desirable: Experience with Power BI or similar reporting tools Basic knowledge of Python or DAX Exposure to Azure, Microsoft Fabric or cloud data platforms Awareness of data quality processes, validation or testing Experience or interest in financial services or regulated environments What You'll Be Doing Build and maintain reports and dashboards used across the business Write SQL (and develop Python and DAX skills) for reporting and data extraction Perform data quality checks and reconciliations across key datasets Investigate discrepancies and ensure data accuracy and reliability Test and validate reports, data models and system changes Support KPI and management information reporting for stakeholders Document data definitions and reporting logic Assist with data ingestion and transformation within Microsoft Fabric Contribute to automation and continuous improvement initiatives Why Join Us? We believe people do their best work when they feel supported, valued, and part of a positive culture. At Radiant, you ll benefit from: Work-life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working, with only one day in the office required. Generous holiday package: 28 days annual leave + bank holidays, plus your birthday off. Financial security : 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions. Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts. Professional growth: Ongoing training and career development through the Radiant Academy. Friendly team culture: Join a collaborative, approachable group of professionals who value both excellence and support. Ready to Apply? If you are a graduate looking to build a long-term career in data, apply now and join a team where you can learn quickly, grow your skills, and make an impact from day one.
Jul 15, 2026
Full time
Graduate Data Analyst Location: Gateshead / North East (Hybrid) Salary: £25,000 £32,000 + Benefits Kickstart Your Career in Data Radiant Financial are building a modern data platform (Project Helios on Microsoft Fabric) and we're looking for a Graduate Data Analyst to join our growing Technology & Data team. This is a genuine graduate development opportunity with hands-on experience, mentoring, and a clear pathway into Data Engineering / Analytics Engineering. If you're curious, analytical, and motivated to learn quickly, we would love to hear from you. What You ll Gain A structured graduate development scheme with clear progression Mentorship from an experienced Senior Data Engineer Early responsibility with real business impact A defined pathway into Data Engineering or Analytics Engineering Exposure to a modern tech stack including: SQL, Python, Power BI, Microsoft Fabric and Azure About the Opportunity You will begin with broad exposure across data systems, including testing, validation and analysis, before progressing into a more specialised data role. This approach builds a strong foundation and sets you up for long-term success. What We're Looking For Essentials: 2:1 or above in a numerate or data-focused degree (e.g. Computer Science, Data Science, Mathematics, Statistics, Engineering) Strong analytical and problem-solving skills Working knowledge of SQL (joins, filters, aggregations) Understanding of relational databases and structured data Good Excel skills High attention to detail and commitment to data accuracy Strong communication skills, both technical and non-technical A proactive attitude with a genuine desire to learn Desirable: Experience with Power BI or similar reporting tools Basic knowledge of Python or DAX Exposure to Azure, Microsoft Fabric or cloud data platforms Awareness of data quality processes, validation or testing Experience or interest in financial services or regulated environments What You'll Be Doing Build and maintain reports and dashboards used across the business Write SQL (and develop Python and DAX skills) for reporting and data extraction Perform data quality checks and reconciliations across key datasets Investigate discrepancies and ensure data accuracy and reliability Test and validate reports, data models and system changes Support KPI and management information reporting for stakeholders Document data definitions and reporting logic Assist with data ingestion and transformation within Microsoft Fabric Contribute to automation and continuous improvement initiatives Why Join Us? We believe people do their best work when they feel supported, valued, and part of a positive culture. At Radiant, you ll benefit from: Work-life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working, with only one day in the office required. Generous holiday package: 28 days annual leave + bank holidays, plus your birthday off. Financial security : 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions. Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts. Professional growth: Ongoing training and career development through the Radiant Academy. Friendly team culture: Join a collaborative, approachable group of professionals who value both excellence and support. Ready to Apply? If you are a graduate looking to build a long-term career in data, apply now and join a team where you can learn quickly, grow your skills, and make an impact from day one.
1st Line IT Support Analyst Location: Camberley (Office-based) Job Type: Permanent Salary: 28,000 - 30,000 + Excellent Benefits Kick-start or develop your IT support career We're looking for a customer-focused 1st Line IT Support Analyst to join a growing Managed Services team supporting a diverse portfolio of business customers across the UK. This is an excellent opportunity for someone with previous IT support experience who enjoys solving technical issues, delivering outstanding customer service and developing their technical skills within a collaborative, fast-paced environment. You'll be the first point of contact for customers, resolving a wide range of IT issues while working closely with experienced 2nd and 3rd Line Engineers. If you're passionate about technology, enjoy learning, and want to build a long-term career in IT, we'd love to hear from you. Your responsibilities will include: Acting as the first point of contact for IT support queries via phone, email and service desk. Logging, categorising and prioritising incidents using the ticketing system. Troubleshooting hardware, software, Microsoft 365 and networking issues. Resolving common support requests including password resets, user account administration and software installations. Escalating more complex issues to specialist support teams with clear documentation. Monitoring alerts and proactively identifying potential issues before they impact customers. Keeping customers informed throughout the lifecycle of their support requests. Maintaining accurate documentation and contributing to the knowledge base. Working to agreed Service Level Agreements (SLAs) while delivering an exceptional customer experience. Collaborating with colleagues across the wider IT support function to achieve successful outcomes. About you - You'll ideally have: Previous experience in a 1st Line IT Support or Service Desk role. Good knowledge of Windows and/or macOS operating systems. Experience supporting Microsoft technologies including Azure, Intune and Microsoft Defender. Familiarity with Active Directory and user administration. Experience using ITSM or ticketing platforms such as ServiceNow, Jira or similar. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Experience supporting Microsoft Outlook, Exchange and Microsoft 365 applications. Excellent communication and customer service skills. Strong problem-solving abilities with good attention to detail. A willingness to learn, develop and work as part of a supportive team. Benefits include: Generous annual leave Birthday day off Company pension with employer contribution Private health and dental support Employee Assistance Programme Life assurance Employee discounts platform Cycle to Work scheme Team incentives and recognition programmes Paid volunteering day Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".
Jul 15, 2026
Full time
1st Line IT Support Analyst Location: Camberley (Office-based) Job Type: Permanent Salary: 28,000 - 30,000 + Excellent Benefits Kick-start or develop your IT support career We're looking for a customer-focused 1st Line IT Support Analyst to join a growing Managed Services team supporting a diverse portfolio of business customers across the UK. This is an excellent opportunity for someone with previous IT support experience who enjoys solving technical issues, delivering outstanding customer service and developing their technical skills within a collaborative, fast-paced environment. You'll be the first point of contact for customers, resolving a wide range of IT issues while working closely with experienced 2nd and 3rd Line Engineers. If you're passionate about technology, enjoy learning, and want to build a long-term career in IT, we'd love to hear from you. Your responsibilities will include: Acting as the first point of contact for IT support queries via phone, email and service desk. Logging, categorising and prioritising incidents using the ticketing system. Troubleshooting hardware, software, Microsoft 365 and networking issues. Resolving common support requests including password resets, user account administration and software installations. Escalating more complex issues to specialist support teams with clear documentation. Monitoring alerts and proactively identifying potential issues before they impact customers. Keeping customers informed throughout the lifecycle of their support requests. Maintaining accurate documentation and contributing to the knowledge base. Working to agreed Service Level Agreements (SLAs) while delivering an exceptional customer experience. Collaborating with colleagues across the wider IT support function to achieve successful outcomes. About you - You'll ideally have: Previous experience in a 1st Line IT Support or Service Desk role. Good knowledge of Windows and/or macOS operating systems. Experience supporting Microsoft technologies including Azure, Intune and Microsoft Defender. Familiarity with Active Directory and user administration. Experience using ITSM or ticketing platforms such as ServiceNow, Jira or similar. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Experience supporting Microsoft Outlook, Exchange and Microsoft 365 applications. Excellent communication and customer service skills. Strong problem-solving abilities with good attention to detail. A willingness to learn, develop and work as part of a supportive team. Benefits include: Generous annual leave Birthday day off Company pension with employer contribution Private health and dental support Employee Assistance Programme Life assurance Employee discounts platform Cycle to Work scheme Team incentives and recognition programmes Paid volunteering day Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".
Senior IT Support Analyst Location: Coventry Head Office (Hybrid Working) Hours: Full time (37.5 hours) Monday to Friday (08:00-16:30) Package: Basic salary up to £37,000 (dependent on experience) plus bonus and flexible benefits package including hybrid working, up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than 75 years of heritage, we combine the stability of an established market leader with the ambition and pace of a business committed to continual growth. Every colleague has the opportunity to make a meaningful contribution, whilst benefiting from genuine career development and progression opportunities. We provide competitive rewards, flexible benefits and a culture built on teamwork, accountability, adaptability and continuous improvement. If you're looking to develop your career within an IT team that's embracing innovation, we'd love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. As our Senior IT Support Analyst , you'll take ownership of the day-to-day helpdesk operation, providing expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing a more efficient, AI-enabled support function. This is an ideal opportunity for someone who enjoys solving technical challenges whilst influencing how an IT support service continues to evolve. What you will be doing Taking ownership of the Freshservice helpdesk, ensuring tickets are prioritised and resolved within agreed service levels. Providing expert 2nd line support across Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint and core business applications. Acting as the first technical escalation point, providing guidance and support to colleagues where required. Championing the use of Freshservice Freddy AI, Microsoft Copilot and automation tools to improve service delivery. Identifying opportunities to streamline support processes and reduce manual administration through automation. Developing and maintaining knowledge base articles, documentation and standard operating procedures. Supporting user onboarding, offboarding, device provisioning and licence management. Monitoring helpdesk performance, identifying trends and recommending continuous improvements. Contributing to infrastructure projects, technology rollouts and site integrations across the wider business. Delivering an outstanding support experience through excellent communication and customer service. Core working hours are Monday to Friday, 08:00-16:30. Whilst out-of-hours support is not a routine requirement, occasional assistance may be required during major service incidents or critical cybersecurity events. What you will bring We're looking for an experienced IT professional who combines strong technical expertise with a genuine passion for delivering exceptional customer support. Ideally, you'll be able to demonstrate many of the following: At least three years' experience within an IT support or service desk environment, including 2nd line technical support. Strong working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. The confidence to manage a busy support queue independently whilst effectively prioritising competing demands. A genuine interest in AI technologies and how they can improve IT service delivery. Full UK driving licence is essential (with occasional travel required to other UK locations) Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus opportunities and a flexible employee benefits package which can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme Hybrid working Contributory pension scheme Free parking at the majority of our locations Annual paid volunteering day Employee assistance programme Extensive training, development and progression opportunities Employee discount scheme Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving initiatives Financial support with eye tests and DSE glasses EE mobile discount scheme Candidate referral scheme (£750 reward) Your future with us At Macfarlane Group, you'll have the opportunity to shape your own career within a large and growing business. Alongside exposure to a modern Microsoft 365 environment and significant investment in AI-powered technologies, you'll benefit from structured development plans, ongoing technical training and genuine opportunities to progress across our wider IT function and the Group as a whole. Apply Today We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Jul 15, 2026
Full time
Senior IT Support Analyst Location: Coventry Head Office (Hybrid Working) Hours: Full time (37.5 hours) Monday to Friday (08:00-16:30) Package: Basic salary up to £37,000 (dependent on experience) plus bonus and flexible benefits package including hybrid working, up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With more than 75 years of heritage, we combine the stability of an established market leader with the ambition and pace of a business committed to continual growth. Every colleague has the opportunity to make a meaningful contribution, whilst benefiting from genuine career development and progression opportunities. We provide competitive rewards, flexible benefits and a culture built on teamwork, accountability, adaptability and continuous improvement. If you're looking to develop your career within an IT team that's embracing innovation, we'd love to hear from you. The Senior IT Support Analyst Role We're investing heavily in modern workplace technologies and AI-powered service management, including Freshservice Freddy AI, Microsoft Copilot and Claude Enterprise, giving you the opportunity to help shape the future of IT support across the business. As our Senior IT Support Analyst , you'll take ownership of the day-to-day helpdesk operation, providing expert 2nd line support whilst acting as the technical lead for the service desk. Working closely with the IT Manager, you'll help improve user experience, introduce smarter ways of working and play a key role in developing a more efficient, AI-enabled support function. This is an ideal opportunity for someone who enjoys solving technical challenges whilst influencing how an IT support service continues to evolve. What you will be doing Taking ownership of the Freshservice helpdesk, ensuring tickets are prioritised and resolved within agreed service levels. Providing expert 2nd line support across Microsoft 365, Entra ID, Intune, Exchange Online, Teams, SharePoint and core business applications. Acting as the first technical escalation point, providing guidance and support to colleagues where required. Championing the use of Freshservice Freddy AI, Microsoft Copilot and automation tools to improve service delivery. Identifying opportunities to streamline support processes and reduce manual administration through automation. Developing and maintaining knowledge base articles, documentation and standard operating procedures. Supporting user onboarding, offboarding, device provisioning and licence management. Monitoring helpdesk performance, identifying trends and recommending continuous improvements. Contributing to infrastructure projects, technology rollouts and site integrations across the wider business. Delivering an outstanding support experience through excellent communication and customer service. Core working hours are Monday to Friday, 08:00-16:30. Whilst out-of-hours support is not a routine requirement, occasional assistance may be required during major service incidents or critical cybersecurity events. What you will bring We're looking for an experienced IT professional who combines strong technical expertise with a genuine passion for delivering exceptional customer support. Ideally, you'll be able to demonstrate many of the following: At least three years' experience within an IT support or service desk environment, including 2nd line technical support. Strong working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. The confidence to manage a busy support queue independently whilst effectively prioritising competing demands. A genuine interest in AI technologies and how they can improve IT service delivery. Full UK driving licence is essential (with occasional travel required to other UK locations) Experience with Freshservice, Freddy AI, Microsoft Copilot, Claude Enterprise, NinjaOne, Microsoft certifications, ITIL and modern endpoint management technologies would all be advantageous, although not essential. What you will get We provide a competitive basic salary together with bonus opportunities and a flexible employee benefits package which can include: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional holiday purchasing scheme Hybrid working Contributory pension scheme Free parking at the majority of our locations Annual paid volunteering day Employee assistance programme Extensive training, development and progression opportunities Employee discount scheme Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving initiatives Financial support with eye tests and DSE glasses EE mobile discount scheme Candidate referral scheme (£750 reward) Your future with us At Macfarlane Group, you'll have the opportunity to shape your own career within a large and growing business. Alongside exposure to a modern Microsoft 365 environment and significant investment in AI-powered technologies, you'll benefit from structured development plans, ongoing technical training and genuine opportunities to progress across our wider IT function and the Group as a whole. Apply Today We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within 2-3 weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
An exciting opportunity has arisen to join our growing ICT Department as a member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. Having rationalised our infrastructure and established a modern, cloud-first security stack, it is an exciting time to join the business as we mature our detection, response, and automation capabilities across a global estate. You will work collaboratively with the business and the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - to provide security and governance for existing and new services. The purpose of this role is to deliver the day-to-day security operations of the InfoSec Team and to act as a first point of escalation and support for our Junior and Graduate analysts. Reporting to the Associate Director - Cyber Security, you will work closely with other team members, IT colleagues, and the wider business to ensure a consistent approach to information and cyber security across all areas of IT. You will analyse security events, investigate alerts, identify issues, and recommend and implement solutions, while keeping up to date with current threats, technologies, and techniques. You will be responsible for daily security operations, ensuring risks are identified and resolved in a timely manner. In practice, this means managing tickets and requests through Halo ITSM and working daily with Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will participate in security investigations and incident response, responding to events involving malware, data loss, phishing, or network intrusion, and supporting our data protection and vulnerability management activity. You will work both independently and collaboratively, sharing knowledge openly and supporting your colleagues across all regions. You will follow security best practice, apply the principles of layered security, and serve as a trusted resource to the wider business on all matters of information and cyber security. This is a customer-facing role, so you will be a strong communicator, able to explain complex concepts clearly to both technical and non-technical audiences, with your input helping to shape and improve our day-to-day monitoring, detection, and response. You will be self-motivated, bringing the knowledge and experience gained in previous roles, genuinely passionate about data and cyber security, and committed to continued learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Manage day-to-day security tickets, requests, and alerts through Halo ITSM, meeting SLAs and making full use of existing automation. Monitor, triage, and investigate alerts within Palo Alto Cortex XSIAM, responding and escalating as required. Respond to security incidents involving malware, data loss, phishing, or network intrusion, following established playbooks and incident response processes. Manage email security operations across Mimecast and Abnormal, including releases, journal pulls, and reported-phishing investigations. Monitor threat feeds and threat intelligence, applying relevant findings to the environment. Maintain and tune detections, correlation rules, and Cortex XSOAR playbooks to reduce noise and improve response times. Identify opportunities for automation and continual improvement across monitoring and response workflows. Contribute to the development and upkeep of SOC processes, runbooks, and documentation. Run and interpret vulnerability scans using Nessus, tracking remediation through to closure with the relevant teams. Support endpoint security and patch compliance across the Windows and macOS estates, working with Intune, Jamf, Alectrona, and Cortex XDR. Data Protection & Compliance Support and monitor the company's Data Loss Prevention controls within Microsoft Purview, and data classification through Azure Information Protection labelling. Help maintain the evidence and controls that support the company's accreditations, including ISO/IEC 27001, 27017, and 27018, Cyber Essentials Plus, and SOC 2. Learn and apply the principles of risk and information governance within the context of cyber security. Experience and Technical Requirements Two or more years' experience in a cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM, Microsoft Sentinel, Splunk, or equivalent). Experience with, or a strong aptitude to learn, SOAR and automation tooling (Cortex XSOAR). Experience with Endpoint Detection and Response (Cortex XDR or an equivalent EDR/XDR platform). Experience with email security platforms (O365, Mimecast, Abnormal, or equivalent). Understanding of Data Loss Prevention and data classification (Microsoft Purview and Azure labelling, or equivalent). Experience with vulnerability scanning and management (Nessus or equivalent). Working knowledge of endpoint management across Windows and macOS (Intune, Jamf). Strong knowledge of cloud environments, including Microsoft Azure, AWS, and Microsoft 365. Understanding of layered security, threat hunting, and incident response. Qualifications A degree in a computer-related subject, or equivalent experience in cyber security. Holding, or actively working towards, relevant industry certifications (e.g. SANS GCIH, EC-Council CEH, ISC2 SSCP, CompTIA CySA+, Blue Team Level 1, Microsoft SC-200, or equivalent), with a genuine commitment to continued professional development. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MS INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 15, 2026
Full time
An exciting opportunity has arisen to join our growing ICT Department as a member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. Having rationalised our infrastructure and established a modern, cloud-first security stack, it is an exciting time to join the business as we mature our detection, response, and automation capabilities across a global estate. You will work collaboratively with the business and the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - to provide security and governance for existing and new services. The purpose of this role is to deliver the day-to-day security operations of the InfoSec Team and to act as a first point of escalation and support for our Junior and Graduate analysts. Reporting to the Associate Director - Cyber Security, you will work closely with other team members, IT colleagues, and the wider business to ensure a consistent approach to information and cyber security across all areas of IT. You will analyse security events, investigate alerts, identify issues, and recommend and implement solutions, while keeping up to date with current threats, technologies, and techniques. You will be responsible for daily security operations, ensuring risks are identified and resolved in a timely manner. In practice, this means managing tickets and requests through Halo ITSM and working daily with Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will participate in security investigations and incident response, responding to events involving malware, data loss, phishing, or network intrusion, and supporting our data protection and vulnerability management activity. You will work both independently and collaboratively, sharing knowledge openly and supporting your colleagues across all regions. You will follow security best practice, apply the principles of layered security, and serve as a trusted resource to the wider business on all matters of information and cyber security. This is a customer-facing role, so you will be a strong communicator, able to explain complex concepts clearly to both technical and non-technical audiences, with your input helping to shape and improve our day-to-day monitoring, detection, and response. You will be self-motivated, bringing the knowledge and experience gained in previous roles, genuinely passionate about data and cyber security, and committed to continued learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Manage day-to-day security tickets, requests, and alerts through Halo ITSM, meeting SLAs and making full use of existing automation. Monitor, triage, and investigate alerts within Palo Alto Cortex XSIAM, responding and escalating as required. Respond to security incidents involving malware, data loss, phishing, or network intrusion, following established playbooks and incident response processes. Manage email security operations across Mimecast and Abnormal, including releases, journal pulls, and reported-phishing investigations. Monitor threat feeds and threat intelligence, applying relevant findings to the environment. Maintain and tune detections, correlation rules, and Cortex XSOAR playbooks to reduce noise and improve response times. Identify opportunities for automation and continual improvement across monitoring and response workflows. Contribute to the development and upkeep of SOC processes, runbooks, and documentation. Run and interpret vulnerability scans using Nessus, tracking remediation through to closure with the relevant teams. Support endpoint security and patch compliance across the Windows and macOS estates, working with Intune, Jamf, Alectrona, and Cortex XDR. Data Protection & Compliance Support and monitor the company's Data Loss Prevention controls within Microsoft Purview, and data classification through Azure Information Protection labelling. Help maintain the evidence and controls that support the company's accreditations, including ISO/IEC 27001, 27017, and 27018, Cyber Essentials Plus, and SOC 2. Learn and apply the principles of risk and information governance within the context of cyber security. Experience and Technical Requirements Two or more years' experience in a cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM, Microsoft Sentinel, Splunk, or equivalent). Experience with, or a strong aptitude to learn, SOAR and automation tooling (Cortex XSOAR). Experience with Endpoint Detection and Response (Cortex XDR or an equivalent EDR/XDR platform). Experience with email security platforms (O365, Mimecast, Abnormal, or equivalent). Understanding of Data Loss Prevention and data classification (Microsoft Purview and Azure labelling, or equivalent). Experience with vulnerability scanning and management (Nessus or equivalent). Working knowledge of endpoint management across Windows and macOS (Intune, Jamf). Strong knowledge of cloud environments, including Microsoft Azure, AWS, and Microsoft 365. Understanding of layered security, threat hunting, and incident response. Qualifications A degree in a computer-related subject, or equivalent experience in cyber security. Holding, or actively working towards, relevant industry certifications (e.g. SANS GCIH, EC-Council CEH, ISC2 SSCP, CompTIA CySA+, Blue Team Level 1, Microsoft SC-200, or equivalent), with a genuine commitment to continued professional development. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MS INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
An exciting opportunity has arisen to join our growing ICT Department as a junior member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. This is an entry-level role offering a structured route into a rewarding cyber security career. With a modern, cloud-first security stack already in place, it is an exciting time to join the business and learn your craft as we mature our detection, response, and automation capabilities across a global estate. You will work alongside the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - gaining a rounded understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance from our Cyber Security Analysts and Senior Cyber Security Analyst, you will develop the skills, knowledge, and confidence to grow into a Cyber Security Analyst over time. You will learn to analyse security alerts and incidents, help identify issues, and support the team in recommending solutions, while building familiarity with the tools we use every day - Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will manage your assigned tickets and requests through Halo ITSM and, under guidance, support our day-to-day security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. You will work both independently and collaboratively, sharing what you learn and contributing openly to team projects and meetings across all regions. We are looking for someone bright, enthusiastic, and quick to learn, with a genuine passion for data and cyber security and a real appetite for problem-solving. You will be a developing communicator, self-motivated, and reliable, and you will be actively encouraged and supported to study towards relevant certifications as part of a genuine commitment to continual learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Work alongside the team to actively support day-to-day security operations and monitoring. Learn to analyse security alerts and incidents within Cortex XSIAM and respond effectively under guidance. Build familiarity with the organisation's SIEM, SOAR, DLP, email security, and endpoint tooling and processes. Use developing analytical skills to help evaluate risks posed by cyber threats and support reporting for decision-making. Manage assigned tickets and requests through Halo ITSM. Strategic & Developmental Duties Learn how to develop effective controls to detect, prevent, and mitigate cyber-attacks. Provide regular status updates to the team and stakeholders. Support the team in preparing documentation, communications, and reports. Learn about risk and information governance within the context of cyber security. Participate in and contribute to relevant project and team meetings. Work towards becoming a recognised contact within the context of the role. Knowledge & Technical Skills A working understanding of cyber-attack techniques, tools, and mitigation controls. Awareness of up-to-date security threats and common exploits. Understanding of threat vectors against Windows, macOS, and Linux platforms. Awareness of anti-virus, anti-malware, and endpoint protection concepts. Familiarity with SIEM concepts (Cortex XSIAM, Microsoft Sentinel, or equivalent). Familiarity with cloud services (Microsoft Azure, Microsoft 365, AWS). Awareness of incident management processes. Understanding of adversary motivations in cybercrime and phishing attacks. Qualifications A degree in Information Security, Computer Science, Computer Forensics, or a similar subject; alternatively, equivalent prior experience or a demonstrable hands-on interest in cyber security. Holding, or actively working towards, an entry-level certification (e.g. ISC2 Certified in Cybersecurity, CompTIA Security+ or Blue Team Level 1) is desirable. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MS INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 15, 2026
Full time
An exciting opportunity has arisen to join our growing ICT Department as a junior member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. This is an entry-level role offering a structured route into a rewarding cyber security career. With a modern, cloud-first security stack already in place, it is an exciting time to join the business and learn your craft as we mature our detection, response, and automation capabilities across a global estate. You will work alongside the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - gaining a rounded understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance from our Cyber Security Analysts and Senior Cyber Security Analyst, you will develop the skills, knowledge, and confidence to grow into a Cyber Security Analyst over time. You will learn to analyse security alerts and incidents, help identify issues, and support the team in recommending solutions, while building familiarity with the tools we use every day - Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will manage your assigned tickets and requests through Halo ITSM and, under guidance, support our day-to-day security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. You will work both independently and collaboratively, sharing what you learn and contributing openly to team projects and meetings across all regions. We are looking for someone bright, enthusiastic, and quick to learn, with a genuine passion for data and cyber security and a real appetite for problem-solving. You will be a developing communicator, self-motivated, and reliable, and you will be actively encouraged and supported to study towards relevant certifications as part of a genuine commitment to continual learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Work alongside the team to actively support day-to-day security operations and monitoring. Learn to analyse security alerts and incidents within Cortex XSIAM and respond effectively under guidance. Build familiarity with the organisation's SIEM, SOAR, DLP, email security, and endpoint tooling and processes. Use developing analytical skills to help evaluate risks posed by cyber threats and support reporting for decision-making. Manage assigned tickets and requests through Halo ITSM. Strategic & Developmental Duties Learn how to develop effective controls to detect, prevent, and mitigate cyber-attacks. Provide regular status updates to the team and stakeholders. Support the team in preparing documentation, communications, and reports. Learn about risk and information governance within the context of cyber security. Participate in and contribute to relevant project and team meetings. Work towards becoming a recognised contact within the context of the role. Knowledge & Technical Skills A working understanding of cyber-attack techniques, tools, and mitigation controls. Awareness of up-to-date security threats and common exploits. Understanding of threat vectors against Windows, macOS, and Linux platforms. Awareness of anti-virus, anti-malware, and endpoint protection concepts. Familiarity with SIEM concepts (Cortex XSIAM, Microsoft Sentinel, or equivalent). Familiarity with cloud services (Microsoft Azure, Microsoft 365, AWS). Awareness of incident management processes. Understanding of adversary motivations in cybercrime and phishing attacks. Qualifications A degree in Information Security, Computer Science, Computer Forensics, or a similar subject; alternatively, equivalent prior experience or a demonstrable hands-on interest in cyber security. Holding, or actively working towards, an entry-level certification (e.g. ISC2 Certified in Cybersecurity, CompTIA Security+ or Blue Team Level 1) is desirable. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MS INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: 40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and guiding professional development. Service Delivery: Act as the guardian of SLAs, ensuring all incidents and requests are accurately categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are swiftly routed to higher-tier teams. Quality Assurance: Conduct regular ticket audits and call monitoring to maintain an exceptional standard of customer service and technical accuracy. Reporting & Analysis: Generate weekly and monthly KPI reports to identify technical trends, recurring faults, or team training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge Base to empower analysts and promote end-user self-service. What We Are Looking For: Leadership Experience: Proven experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Proficiency: Strong hands-on experience supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles, specifically Incident, Request, and Problem Management. Communication Skills: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for non-technical users. Problem-Solving: A logical, calm approach to troubleshooting, especially when under pressure during major service outages. If you are interested then apply with a copy of your CV or send your CV to khushboo .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jul 15, 2026
Contractor
Job Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: 40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and guiding professional development. Service Delivery: Act as the guardian of SLAs, ensuring all incidents and requests are accurately categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are swiftly routed to higher-tier teams. Quality Assurance: Conduct regular ticket audits and call monitoring to maintain an exceptional standard of customer service and technical accuracy. Reporting & Analysis: Generate weekly and monthly KPI reports to identify technical trends, recurring faults, or team training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge Base to empower analysts and promote end-user self-service. What We Are Looking For: Leadership Experience: Proven experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Proficiency: Strong hands-on experience supporting Windows/macOS environments, Microsoft 365, Active Directory, and basic networking (TCP/IP, VPNs). ITIL Framework: A solid understanding of ITIL foundation principles, specifically Incident, Request, and Problem Management. Communication Skills: Exceptional verbal and written communication skills, with the ability to translate complex technical concepts for non-technical users. Problem-Solving: A logical, calm approach to troubleshooting, especially when under pressure during major service outages. If you are interested then apply with a copy of your CV or send your CV to khushboo .co .uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Harnham - Data & Analytics Recruitment
Nottingham, Nottinghamshire
The Company A well-established UK financial services organisation undergoing a major data transformation , with significant investment in data engineering, governance, and a modern data platform (Microsoft Fabric). With strong foundations now in place, the focus is on building a central analytics capability to drive insight-led decision making across the business. The Opportunity This is a greenfield leadership role reporting into the Director of Delivery & Data, with a vision to create an AI-first, insight-driven organisation . You'll establish and lead an Analytics Centre of Excellence , partnering across key business areas such as performance, risk, and finance. This is a player-coach role , leading a small team (3-4 analysts/data scientists) while remaining close enough to delivery to ensure analytics drives real business value. Key Responsibilities Build & Lead Analytics Capability Establish the central Analytics CoE Define standards, processes, and priorities Manage and develop a high-performing team Drive Commercial Value Through Insight Deliver actionable analytics that influences decision-making Translate business problems into analytical solutions Identify opportunities to improve performance and efficiency Partner with Senior Stakeholders Work closely with C-Suite and senior leaders Challenge and shape business questions Embed analytics into decision-making Own the Analytics Layer Lead development of semantic models and datasets (Gold layer) Collaborate with Data Engineering teams Drive self-service analytics adoption Support Advanced Analytics Contribute to AI and advanced analytics initiatives Help drive a shift toward predictive, data-driven decisions What We're Looking For Experience Experience leading analytics, insight, or BI teams Background in data transformation or capability building Track record of delivering commercial impact through analytics Strong experience working with senior stakeholders / Exec level Technical & Analytical Skills Strong grounding in: SQL and data analysis Data visualisation tools (Power BI or similar) Understanding of: data / semantic modelling concepts working with data engineering teams Exposure to advanced analytics or AI is beneficial Leadership & Approach Comfortable in a player-coach role Strong communicator, able to translate data into business value Commercially focused and outcome-driven Curious, proactive, and confident challenging stakeholders Logistics Able to be onsite in Nottingham 2 days per week (Tuesdays & Wednesdays) Why Join? Genuine greenfield opportunity to build a function Modern data platform already in place High visibility with senior leadership Opportunity to influence how analytics is embedded across the business Strong benefits package (bonus, pension, holiday) Apply Now If you're looking to build an analytics function, influence senior stakeholders, and deliver real business impact , this is a standout opportunity within a forward-thinking organisation.
Jul 15, 2026
Full time
The Company A well-established UK financial services organisation undergoing a major data transformation , with significant investment in data engineering, governance, and a modern data platform (Microsoft Fabric). With strong foundations now in place, the focus is on building a central analytics capability to drive insight-led decision making across the business. The Opportunity This is a greenfield leadership role reporting into the Director of Delivery & Data, with a vision to create an AI-first, insight-driven organisation . You'll establish and lead an Analytics Centre of Excellence , partnering across key business areas such as performance, risk, and finance. This is a player-coach role , leading a small team (3-4 analysts/data scientists) while remaining close enough to delivery to ensure analytics drives real business value. Key Responsibilities Build & Lead Analytics Capability Establish the central Analytics CoE Define standards, processes, and priorities Manage and develop a high-performing team Drive Commercial Value Through Insight Deliver actionable analytics that influences decision-making Translate business problems into analytical solutions Identify opportunities to improve performance and efficiency Partner with Senior Stakeholders Work closely with C-Suite and senior leaders Challenge and shape business questions Embed analytics into decision-making Own the Analytics Layer Lead development of semantic models and datasets (Gold layer) Collaborate with Data Engineering teams Drive self-service analytics adoption Support Advanced Analytics Contribute to AI and advanced analytics initiatives Help drive a shift toward predictive, data-driven decisions What We're Looking For Experience Experience leading analytics, insight, or BI teams Background in data transformation or capability building Track record of delivering commercial impact through analytics Strong experience working with senior stakeholders / Exec level Technical & Analytical Skills Strong grounding in: SQL and data analysis Data visualisation tools (Power BI or similar) Understanding of: data / semantic modelling concepts working with data engineering teams Exposure to advanced analytics or AI is beneficial Leadership & Approach Comfortable in a player-coach role Strong communicator, able to translate data into business value Commercially focused and outcome-driven Curious, proactive, and confident challenging stakeholders Logistics Able to be onsite in Nottingham 2 days per week (Tuesdays & Wednesdays) Why Join? Genuine greenfield opportunity to build a function Modern data platform already in place High visibility with senior leadership Opportunity to influence how analytics is embedded across the business Strong benefits package (bonus, pension, holiday) Apply Now If you're looking to build an analytics function, influence senior stakeholders, and deliver real business impact , this is a standout opportunity within a forward-thinking organisation.
Technology Delivery Manager - Charity / Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead / Agile Delivery Manager) required to join a respected London-based Not-for-Profit / Membership Organisation in Central London. This is an exciting opportunity to become a key member of a growing Technology team, helping to shape the way technology projects, business change and BAU services are delivered across the organisation. Salary: Up to £60,000 + 12.5% non-contributory pension, annual bonus, private medical, 25 days holiday plus bank holidays, Employee Assistance Programme and regular social events. Location: Central London Hybrid working (2 days office / 3 days home) Environment: Innovative, collaborative and purpose-led organisation with a genuine investment in employee wellbeing and learning & development. You'll join a small Technology team where your ideas will make a real difference, helping to shape how technology is delivered across the business. Opportunity Reporting directly to the Chief Operating Officer this is a fantastic opportunity for someone currently working within a Charity, Membership Organisation or similar Not-for-Profit organisation who enjoys bringing order to ambiguity and wants to build something for the long term. Working across both Operations and Technology, you'll become the bridge between the business, engineers, analysts and third-party suppliers, ensuring technology projects and business change are delivered successfully while continuously improving the way the team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ideas will genuinely influence how technology is delivered. If you're someone who enjoys rolling up your sleeves, bringing clarity to complexity and becoming a trusted member of a growing leadership team, we'd love to hear from you. Key Responsibilities Project & Service Delivery Manage a portfolio of technology projects, business change initiatives and BAU services, ensuring priorities, timelines, risks and dependencies are effectively managed. Working closely with engineers, analysts and business stakeholders, you'll keep work flowing, identify risks early, remove blockers and coordinate dependencies to ensure successful delivery. You'll also assess change requests that fall outside normal BAU support, helping determine the most appropriate solution and whether the work should be delivered internally or through third-party suppliers. Process Improvement Review and improve existing ways of working, introducing practical Agile and delivery processes that genuinely help the team rather than adding unnecessary bureaucracy. Improve visibility of work, facilitate planning sessions, enhance communication and create greater transparency across projects. Business & Stakeholder Engagement Act as the bridge between Operations and Technology, working closely with the Chief Operating Officer, Infrastructure & Security Manager and stakeholders across the organisation. Facilitate workshops, gather requirements, coordinate priorities and ensure technology solutions meet business needs. Team Culture Contribute to a positive and inclusive team culture, helping colleagues collaborate effectively while supporting continuous improvement and knowledge sharing across the Technology function. Essential Experience Experience working within a Charity, Membership Organisation or Not-for-Profit organisation (essential) Degree educated Proven experience managing multiple technology, digital or software delivery projects simultaneously Experience working closely with engineers, analysts and third-party technology suppliers Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences Experience improving delivery processes and introducing more effective ways of working Comfortable facilitating workshops, gathering requirements and helping teams solve business problems Strong organisational and problem-solving skills, with the ability to remove blockers and keep projects moving Ability to work independently, prioritise effectively and make sound decisions Familiarity with Agile methodologies and the ability to apply them pragmatically to suit the needs of the team Desirable Experience Experience delivering digital, software development or web-based technology projects Previous technical background or experience working closely with engineering teams Experience with SAP and/or SQL Experience using Jira, Confluence, Microsoft 365, Miro or Zoho Experience working within a small, growing organisation where flexibility and adaptability are essential This is an opportunity to join a genuinely purpose-led organisation where you'll have the freedom to shape delivery processes, influence how technology supports the wider business and become a trusted member of a growing leadership team. We're looking for someone who enjoys bringing people together, creating structure from ambiguity and making a lasting impact within a collaborative organisation. Zorba Consulting is operating as an Employment Agency for permanent recruitment and Employment Business for the supply of temporary workers.
Jul 15, 2026
Full time
Technology Delivery Manager - Charity / Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead / Agile Delivery Manager) required to join a respected London-based Not-for-Profit / Membership Organisation in Central London. This is an exciting opportunity to become a key member of a growing Technology team, helping to shape the way technology projects, business change and BAU services are delivered across the organisation. Salary: Up to £60,000 + 12.5% non-contributory pension, annual bonus, private medical, 25 days holiday plus bank holidays, Employee Assistance Programme and regular social events. Location: Central London Hybrid working (2 days office / 3 days home) Environment: Innovative, collaborative and purpose-led organisation with a genuine investment in employee wellbeing and learning & development. You'll join a small Technology team where your ideas will make a real difference, helping to shape how technology is delivered across the business. Opportunity Reporting directly to the Chief Operating Officer this is a fantastic opportunity for someone currently working within a Charity, Membership Organisation or similar Not-for-Profit organisation who enjoys bringing order to ambiguity and wants to build something for the long term. Working across both Operations and Technology, you'll become the bridge between the business, engineers, analysts and third-party suppliers, ensuring technology projects and business change are delivered successfully while continuously improving the way the team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ideas will genuinely influence how technology is delivered. If you're someone who enjoys rolling up your sleeves, bringing clarity to complexity and becoming a trusted member of a growing leadership team, we'd love to hear from you. Key Responsibilities Project & Service Delivery Manage a portfolio of technology projects, business change initiatives and BAU services, ensuring priorities, timelines, risks and dependencies are effectively managed. Working closely with engineers, analysts and business stakeholders, you'll keep work flowing, identify risks early, remove blockers and coordinate dependencies to ensure successful delivery. You'll also assess change requests that fall outside normal BAU support, helping determine the most appropriate solution and whether the work should be delivered internally or through third-party suppliers. Process Improvement Review and improve existing ways of working, introducing practical Agile and delivery processes that genuinely help the team rather than adding unnecessary bureaucracy. Improve visibility of work, facilitate planning sessions, enhance communication and create greater transparency across projects. Business & Stakeholder Engagement Act as the bridge between Operations and Technology, working closely with the Chief Operating Officer, Infrastructure & Security Manager and stakeholders across the organisation. Facilitate workshops, gather requirements, coordinate priorities and ensure technology solutions meet business needs. Team Culture Contribute to a positive and inclusive team culture, helping colleagues collaborate effectively while supporting continuous improvement and knowledge sharing across the Technology function. Essential Experience Experience working within a Charity, Membership Organisation or Not-for-Profit organisation (essential) Degree educated Proven experience managing multiple technology, digital or software delivery projects simultaneously Experience working closely with engineers, analysts and third-party technology suppliers Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences Experience improving delivery processes and introducing more effective ways of working Comfortable facilitating workshops, gathering requirements and helping teams solve business problems Strong organisational and problem-solving skills, with the ability to remove blockers and keep projects moving Ability to work independently, prioritise effectively and make sound decisions Familiarity with Agile methodologies and the ability to apply them pragmatically to suit the needs of the team Desirable Experience Experience delivering digital, software development or web-based technology projects Previous technical background or experience working closely with engineering teams Experience with SAP and/or SQL Experience using Jira, Confluence, Microsoft 365, Miro or Zoho Experience working within a small, growing organisation where flexibility and adaptability are essential This is an opportunity to join a genuinely purpose-led organisation where you'll have the freedom to shape delivery processes, influence how technology supports the wider business and become a trusted member of a growing leadership team. We're looking for someone who enjoys bringing people together, creating structure from ambiguity and making a lasting impact within a collaborative organisation. Zorba Consulting is operating as an Employment Agency for permanent recruitment and Employment Business for the supply of temporary workers.
The Role The Senior Security Engineer (Team Leader) is responsible for leading a dedicated security engineering team, combining hands-on platform engineering with technical leadership and people management. You will own security platform architecture, act as the primary escalation point for complex issues, and ensure platforms remain secure, resilient, and compliant within a regulated environment. Key Responsibilities Act as technical lead for security engineering and platform architecture Serve as primary escalation point for complex and major incidents Provide technical leadership and mentoring to engineers and analysts Line manage and develop the security engineering and analyst teams Own platform maintenance, configuration, and lifecycle management Ensure security platforms are integrated across hybrid environments Oversee patching, upgrades, and platform performance Drive platform improvements and engineering enhancements Support detection engineering, tuning, and platform optimisation Lead automation and SOAR initiatives to improve efficiency Collaborate with SOC providers on SIEM governance and data ingestion Ensure platforms meet regulatory and compliance requirements Maintain engineering documentation, standards, and governance Represent engineering in client governance and audit activities Coordinate cross-team resolution of complex technical issues Experience & Knowledge Essential: Significant experience in security engineering and platform management Strong leadership experience managing technical teams Deep knowledge of Microsoft Defender and SIEM platforms (e.g. Sentinel) Experience in hybrid cloud and on-prem environments Strong understanding of security architecture and frameworks Experience in regulated environments (e.g. financial services) Strong stakeholder and client engagement skills Experience with automation and scripting (PowerShell, Python, etc.) Desirable: Experience with vulnerability and exposure management tools Knowledge of security frameworks (NIST, ISO 27001, CIS) Relevant security certifications (e.g. CISSP, AZ-500, SC-100)
Jul 15, 2026
Full time
The Role The Senior Security Engineer (Team Leader) is responsible for leading a dedicated security engineering team, combining hands-on platform engineering with technical leadership and people management. You will own security platform architecture, act as the primary escalation point for complex issues, and ensure platforms remain secure, resilient, and compliant within a regulated environment. Key Responsibilities Act as technical lead for security engineering and platform architecture Serve as primary escalation point for complex and major incidents Provide technical leadership and mentoring to engineers and analysts Line manage and develop the security engineering and analyst teams Own platform maintenance, configuration, and lifecycle management Ensure security platforms are integrated across hybrid environments Oversee patching, upgrades, and platform performance Drive platform improvements and engineering enhancements Support detection engineering, tuning, and platform optimisation Lead automation and SOAR initiatives to improve efficiency Collaborate with SOC providers on SIEM governance and data ingestion Ensure platforms meet regulatory and compliance requirements Maintain engineering documentation, standards, and governance Represent engineering in client governance and audit activities Coordinate cross-team resolution of complex technical issues Experience & Knowledge Essential: Significant experience in security engineering and platform management Strong leadership experience managing technical teams Deep knowledge of Microsoft Defender and SIEM platforms (e.g. Sentinel) Experience in hybrid cloud and on-prem environments Strong understanding of security architecture and frameworks Experience in regulated environments (e.g. financial services) Strong stakeholder and client engagement skills Experience with automation and scripting (PowerShell, Python, etc.) Desirable: Experience with vulnerability and exposure management tools Knowledge of security frameworks (NIST, ISO 27001, CIS) Relevant security certifications (e.g. CISSP, AZ-500, SC-100)
Deskside Support Analyst Job Advertisement : Deskside Support Analyst Location : London Contract Type: Permanent, fully in the office Salary: 35,000 - 37,000 (depending on experience) Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm) Are you ready to elevate your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst ! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you! What You'll Do : As a Deskside Support Analyst, you will be the go-to person for 1st and 2nd line support for 80 hybrid users, including executives and board members. You'll tackle a variety of technical end-user computing issues and be the friendly face that keeps our clients smiling. Your responsibilities will include: Providing top-notch support across Windows 11, Dell laptops, iPhones, and iPads Managing AV support in our 7+ meeting rooms, ensuring seamless Teams meetings Handling incidents and requests through walk-ups, email tickets, Teams messages, and calls Maintaining hardware and software asset inventory, ensuring everything is up to date Offering excellent customer service, translating technical jargon into easy-to-understand terms Key Responsibilities : Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) end user hardware support, AV support Systems / Service support - Azure AD, Office 365 IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written) Floorwalking and interact with users and represent the brand calmly and professionally You will be proficient in IT support, both on IT hardware and Audio Visual (AV) support, dealing with a variety of user requests. You will maintain a high level of customer service at all times and adhering to company service delivery principles The Deskside Support Engineer will also be responsible for providing remote support services to colleagues for any service requests and issues relating to colleagues' IT hardware and software Manage colleague expectations remotely using effective communication, quick resolution in keeping with our outstanding customer support services, ensure service levels are maintained and provide highest level of colleague experience Track all requests maintaining ownership of the issue and providing consistent and timely resolutions. Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance Provide advice, direction and support to all users including executive members, board members and guests in professional manner Ensure quality standards are adhered to for any deliverables and raise any concerns that may impact on local level Effectively log issues using standard and approved tools and ensure follow up and feedback with the end user Excellent ability to multi-task and work on tasks and projects while being interrupted by users and colleagues requesting support; ability to constantly re-prioritise tasks is a must. Liaising with the cover team to ensure that they are site-familiar and aware of any procedural and or system changes Essential Skills : Strong knowledge of iOS mobile devices and Microsoft 365 (Entra ID, Intune, Teams, Defender, Exchange online, SharePoint) Proficiency in troubleshooting Windows 11 and common productivity tools Excellent knowledge of Intune including Autopilot laptop build Familiarity with Audio-Visual systems and Microsoft Teams Meeting Room technologies Excellent communication skills to articulate technical issues to a non-technical audience Desired Skills : Provide ad-hoc AV support for meetings and conferences Using service management tools to manage, update, escalate and create new Incident and Problem records Support, admin and replacement of smart devices, including tablets Installation, configuration and administration hardware (Dell) Maintenance and troubleshooting of MF Printers as directed by technical resources. Good knowledge of Active Directory - resetting passwords, creating users etc Key Competencies : Aptitude for providing exceptional customer service even when the environment becomes fast-paced or intense Excellent communication skills Ability to articulate technical information to a non-technical audience Excellent documentation and analytical skills Good verbal and written communication skills Excellent troubleshooting and problem resolution skills Able to work well to pressurised deadlines Excellent timekeeper and logical thinker To Apply : Send your CV outlining your relevant experience We look forward to meeting you! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 15, 2026
Full time
Deskside Support Analyst Job Advertisement : Deskside Support Analyst Location : London Contract Type: Permanent, fully in the office Salary: 35,000 - 37,000 (depending on experience) Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm) Are you ready to elevate your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst ! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you! What You'll Do : As a Deskside Support Analyst, you will be the go-to person for 1st and 2nd line support for 80 hybrid users, including executives and board members. You'll tackle a variety of technical end-user computing issues and be the friendly face that keeps our clients smiling. Your responsibilities will include: Providing top-notch support across Windows 11, Dell laptops, iPhones, and iPads Managing AV support in our 7+ meeting rooms, ensuring seamless Teams meetings Handling incidents and requests through walk-ups, email tickets, Teams messages, and calls Maintaining hardware and software asset inventory, ensuring everything is up to date Offering excellent customer service, translating technical jargon into easy-to-understand terms Key Responsibilities : Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) end user hardware support, AV support Systems / Service support - Azure AD, Office 365 IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written) Floorwalking and interact with users and represent the brand calmly and professionally You will be proficient in IT support, both on IT hardware and Audio Visual (AV) support, dealing with a variety of user requests. You will maintain a high level of customer service at all times and adhering to company service delivery principles The Deskside Support Engineer will also be responsible for providing remote support services to colleagues for any service requests and issues relating to colleagues' IT hardware and software Manage colleague expectations remotely using effective communication, quick resolution in keeping with our outstanding customer support services, ensure service levels are maintained and provide highest level of colleague experience Track all requests maintaining ownership of the issue and providing consistent and timely resolutions. Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle, allocation, and compliance Provide advice, direction and support to all users including executive members, board members and guests in professional manner Ensure quality standards are adhered to for any deliverables and raise any concerns that may impact on local level Effectively log issues using standard and approved tools and ensure follow up and feedback with the end user Excellent ability to multi-task and work on tasks and projects while being interrupted by users and colleagues requesting support; ability to constantly re-prioritise tasks is a must. Liaising with the cover team to ensure that they are site-familiar and aware of any procedural and or system changes Essential Skills : Strong knowledge of iOS mobile devices and Microsoft 365 (Entra ID, Intune, Teams, Defender, Exchange online, SharePoint) Proficiency in troubleshooting Windows 11 and common productivity tools Excellent knowledge of Intune including Autopilot laptop build Familiarity with Audio-Visual systems and Microsoft Teams Meeting Room technologies Excellent communication skills to articulate technical issues to a non-technical audience Desired Skills : Provide ad-hoc AV support for meetings and conferences Using service management tools to manage, update, escalate and create new Incident and Problem records Support, admin and replacement of smart devices, including tablets Installation, configuration and administration hardware (Dell) Maintenance and troubleshooting of MF Printers as directed by technical resources. Good knowledge of Active Directory - resetting passwords, creating users etc Key Competencies : Aptitude for providing exceptional customer service even when the environment becomes fast-paced or intense Excellent communication skills Ability to articulate technical information to a non-technical audience Excellent documentation and analytical skills Good verbal and written communication skills Excellent troubleshooting and problem resolution skills Able to work well to pressurised deadlines Excellent timekeeper and logical thinker To Apply : Send your CV outlining your relevant experience We look forward to meeting you! Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Data Architect Shape the future of enterprise data architecture within a modern cloud environment. We are seeking an experienced Data Architect to play a key role in designing, developing, and evolving a modern data platform. This position offers the opportunity to drive strategic data initiatives, implement Data Mesh principles, and help create scalable, secure, and high-performing data solutions that support business growth. The Role As a Data Architect, you will be responsible for defining and governing data platform architecture, ensuring data products are scalable, interoperable, and aligned to enterprise standards. Working closely with engineering teams and business stakeholders, you will provide technical leadership, architectural guidance, and strategic direction across the data landscape. Key Responsibilities Design and oversee the architecture of modern cloud-based data platforms. Develop architectural documentation, technical designs, and standards. Champion Data Mesh and Data-as-a-Product principles across development teams. Evaluate and recommend tools, technologies, and services to support platform growth. Establish and maintain architectural best practices and governance frameworks. Design secure, scalable, and high-performing data solutions. Create robust data pipelines supporting batch, event-driven, and streaming workloads. Ensure data products are discoverable, trustworthy, and interoperable. Provide technical leadership, mentoring, and guidance to engineers and analysts. Collaborate with stakeholders to shape data strategy, roadmaps, and future capabilities. About You You are an experienced Data Architect or Data Solutions Architect with strong cloud platform expertise and a passion for modern data architectures. You enjoy solving complex problems, influencing technical direction, and working collaboratively across both technical and non-technical teams. Skills & Experience Proven experience in a Data Architect, Data Solutions Architect, or similar role. Strong experience with cloud platforms such as Google Cloud Platform (GCP), AWS, or Azure . Good understanding of Google BigQuery and modern data platform technologies. Expertise in data architecture, data warehousing, and large-scale data platforms. Strong knowledge of Data Mesh , database design, and ETL/ELT methodologies. Experience designing scalable, secure, and governed data solutions. Understanding of data security, compliance, and GDPR requirements. Excellent analytical and problem-solving abilities. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring and supporting technical teams. Why Apply? Opportunity to influence the future direction of a modern cloud data platform. Work with cutting-edge data technologies and architectures. High-impact role with significant technical ownership. Collaborative environment focused on innovation, engineering excellence, and continuous improvement. SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION
Jul 15, 2026
Full time
Data Architect Shape the future of enterprise data architecture within a modern cloud environment. We are seeking an experienced Data Architect to play a key role in designing, developing, and evolving a modern data platform. This position offers the opportunity to drive strategic data initiatives, implement Data Mesh principles, and help create scalable, secure, and high-performing data solutions that support business growth. The Role As a Data Architect, you will be responsible for defining and governing data platform architecture, ensuring data products are scalable, interoperable, and aligned to enterprise standards. Working closely with engineering teams and business stakeholders, you will provide technical leadership, architectural guidance, and strategic direction across the data landscape. Key Responsibilities Design and oversee the architecture of modern cloud-based data platforms. Develop architectural documentation, technical designs, and standards. Champion Data Mesh and Data-as-a-Product principles across development teams. Evaluate and recommend tools, technologies, and services to support platform growth. Establish and maintain architectural best practices and governance frameworks. Design secure, scalable, and high-performing data solutions. Create robust data pipelines supporting batch, event-driven, and streaming workloads. Ensure data products are discoverable, trustworthy, and interoperable. Provide technical leadership, mentoring, and guidance to engineers and analysts. Collaborate with stakeholders to shape data strategy, roadmaps, and future capabilities. About You You are an experienced Data Architect or Data Solutions Architect with strong cloud platform expertise and a passion for modern data architectures. You enjoy solving complex problems, influencing technical direction, and working collaboratively across both technical and non-technical teams. Skills & Experience Proven experience in a Data Architect, Data Solutions Architect, or similar role. Strong experience with cloud platforms such as Google Cloud Platform (GCP), AWS, or Azure . Good understanding of Google BigQuery and modern data platform technologies. Expertise in data architecture, data warehousing, and large-scale data platforms. Strong knowledge of Data Mesh , database design, and ETL/ELT methodologies. Experience designing scalable, secure, and governed data solutions. Understanding of data security, compliance, and GDPR requirements. Excellent analytical and problem-solving abilities. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring and supporting technical teams. Why Apply? Opportunity to influence the future direction of a modern cloud data platform. Work with cutting-edge data technologies and architectures. High-impact role with significant technical ownership. Collaborative environment focused on innovation, engineering excellence, and continuous improvement. SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION
Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels of technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Job Purpose We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. Hours of work Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities: Provide all inbound support queries to the service desk via all Omni channels. Provide a response to all inbound email queries. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather information from the client, investigating any complex technical issues and escalate second line support. Take ownership of any complex technical queries and keep regular contact with client ensuring any updates and resolutions are communicated to the client. Keep CRM (salesforce) up to date ensuring all calls are logged as cases, accurately against the correct account. Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to the customer care team. Always ensure Service Level Agreement adherence. Meet and exceed Key Performance Indicators. Arrange and sit Microsoft Teams meetings alongside clients with support queries. Required skills and experience In-depth and current knowledge of computer programs and hardware. Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical and problem-solving skills. Advanced collaboration, communication, and interpersonal skills. Excellent organizational and time management skills. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ 51243LFR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 15, 2026
Full time
Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels of technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Job Purpose We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. Hours of work Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm Day-to-day responsibilities: Provide all inbound support queries to the service desk via all Omni channels. Provide a response to all inbound email queries. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather information from the client, investigating any complex technical issues and escalate second line support. Take ownership of any complex technical queries and keep regular contact with client ensuring any updates and resolutions are communicated to the client. Keep CRM (salesforce) up to date ensuring all calls are logged as cases, accurately against the correct account. Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to the customer care team. Always ensure Service Level Agreement adherence. Meet and exceed Key Performance Indicators. Arrange and sit Microsoft Teams meetings alongside clients with support queries. Required skills and experience In-depth and current knowledge of computer programs and hardware. Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical and problem-solving skills. Advanced collaboration, communication, and interpersonal skills. Excellent organizational and time management skills. Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ 51243LFR The Portfolio Group are acting on behalf of our client in recruiting for this position.
CAD Data Quality Analyst - (phone number removed) - £30.28/hr umbrella rate Do you have a strong technical understanding of automotive architectures and systems? Do you have proficiency in PLM and CAD tools such as Dassault Systèmes 3DEXPERIENCE, CATIA V5, and Siemens Teamcenter? Are you ready to take your career to the next level? This exciting opportunity as a CAD Data Quality Analyst offers the chance to work on cutting-edge projects within the automotive industry. If you thrive in a fast-paced environment and are passionate about ensuring quality in engineering data, this role is perfect for you. Join a forward-thinking company that values precision, innovation, and excellence, and be part of a team that plays a pivotal role in shaping the future of vehicle development. What You Will Do: - Inspect geometric data to identify potential issues early in the development phase. - Ensure issues are clearly understood by engineers and documented in an accessible format. - Collaborate with cross-functional teams, presenting findings in CAD reviews and supporting issue resolution. - Drive compatibility across CAD systems to deliver exceptional products to customers. - Maintain high standards of output while supporting quality and continuous improvement initiatives. - Contribute to the optimisation of virtual build and test operations to enhance verification and validation strategies. What You Will Bring: - Proficiency in PLM and CAD tools such as Dassault Systèmes 3DEXPERIENCE, CATIA V5, and Siemens Teamcenter. - Strong technical understanding of automotive architectures, systems, or commodities. - Excellent communication skills, with the ability to simplify complex information and present it clearly. - Exceptional attention to detail and a methodical approach to problem-solving. - Ability to work independently while managing workloads effectively and meeting deadlines. As a CAD Data Quality Analyst, you will be instrumental in ensuring the geometric data underpinning vehicle validation is of the highest quality. Your contributions will directly impact the company's ability to transition from virtual to physical vehicle development, enabling the delivery of innovative products to customers. This role is ideal for someone who is technically curious, proactive, and eager to learn new tools, processes, and skills. Location: This role is based in Gaydon, offering a dynamic work environment at the heart of automotive innovation. Interested?: Don't miss out on this fantastic opportunity to grow your career as a CAD Data Quality Analyst. Apply today and take the first step towards joining a team that is redefining the future of vehicle development! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jul 15, 2026
Contractor
CAD Data Quality Analyst - (phone number removed) - £30.28/hr umbrella rate Do you have a strong technical understanding of automotive architectures and systems? Do you have proficiency in PLM and CAD tools such as Dassault Systèmes 3DEXPERIENCE, CATIA V5, and Siemens Teamcenter? Are you ready to take your career to the next level? This exciting opportunity as a CAD Data Quality Analyst offers the chance to work on cutting-edge projects within the automotive industry. If you thrive in a fast-paced environment and are passionate about ensuring quality in engineering data, this role is perfect for you. Join a forward-thinking company that values precision, innovation, and excellence, and be part of a team that plays a pivotal role in shaping the future of vehicle development. What You Will Do: - Inspect geometric data to identify potential issues early in the development phase. - Ensure issues are clearly understood by engineers and documented in an accessible format. - Collaborate with cross-functional teams, presenting findings in CAD reviews and supporting issue resolution. - Drive compatibility across CAD systems to deliver exceptional products to customers. - Maintain high standards of output while supporting quality and continuous improvement initiatives. - Contribute to the optimisation of virtual build and test operations to enhance verification and validation strategies. What You Will Bring: - Proficiency in PLM and CAD tools such as Dassault Systèmes 3DEXPERIENCE, CATIA V5, and Siemens Teamcenter. - Strong technical understanding of automotive architectures, systems, or commodities. - Excellent communication skills, with the ability to simplify complex information and present it clearly. - Exceptional attention to detail and a methodical approach to problem-solving. - Ability to work independently while managing workloads effectively and meeting deadlines. As a CAD Data Quality Analyst, you will be instrumental in ensuring the geometric data underpinning vehicle validation is of the highest quality. Your contributions will directly impact the company's ability to transition from virtual to physical vehicle development, enabling the delivery of innovative products to customers. This role is ideal for someone who is technically curious, proactive, and eager to learn new tools, processes, and skills. Location: This role is based in Gaydon, offering a dynamic work environment at the heart of automotive innovation. Interested?: Don't miss out on this fantastic opportunity to grow your career as a CAD Data Quality Analyst. Apply today and take the first step towards joining a team that is redefining the future of vehicle development! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: C# .NET Developer Location: Bromley - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: 650 - 750 inside umbrella. Overview We are seeking an experienced C# .NET Developer to develop, enhance, and support a suite of critical business applications built on modern Microsoft technologies, including .NET 6 and .NET 8. The successful candidate will work within a globally distributed development team, collaborating with both technical and business stakeholders across the UK (London, Bromley, Camberley) and internationally (Singapore, India, New York, and Chicago). The role offers the opportunity to contribute to business-critical systems while working in a collaborative and supportive environment. Key Responsibilities Design, develop, enhance, and maintain enterprise applications using C# and .NET technologies. Support and improve existing business-critical systems, ensuring stability, performance, and scalability. Work closely with business users, analysts, and technical teams to gather requirements and deliver solutions. Participate in the full software development lifecycle, including design, development, testing, deployment, and support. Collaborate with globally distributed development teams across multiple locations and time zones. Contribute to technical discussions, solution design, code reviews, and continuous improvement initiatives. Troubleshoot and resolve application, integration, and database-related issues. Required Technical Skills Core Development Strong experience with: C# development .NET 6.0 / .NET 8.0 .NET Core .NET Framework 4.7+ Web & API Development Experience designing and developing Web Services, including: REST APIs SOAP Services Strong understanding of API design principles and documentation standards. ASP.NET MVC 5 ASP.NET Web API 2 Front-End Development Angular (v2+) JavaScript Data & Persistence Experience with ORM frameworks such as: Entity Framework NHibernate Dapper Database development and support experience with: Microsoft SQL Server (2008+) IBM DB2 Key Competencies Strong analytical and problem-solving skills with excellent attention to detail. Ability to investigate, diagnose, and resolve complex technical issues. Excellent communication and stakeholder management skills. Comfortable working directly with both technical and non-technical colleagues. Effective team player with the ability to work independently when required. Proactive mindset with a strong interest in innovation, continuous improvement, and adoption of new technologies and ways of working. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 15, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: C# .NET Developer Location: Bromley - Hybrid ( 3 days in office is essential) Contract: 12 months with possible extension for one more year. Rate: 650 - 750 inside umbrella. Overview We are seeking an experienced C# .NET Developer to develop, enhance, and support a suite of critical business applications built on modern Microsoft technologies, including .NET 6 and .NET 8. The successful candidate will work within a globally distributed development team, collaborating with both technical and business stakeholders across the UK (London, Bromley, Camberley) and internationally (Singapore, India, New York, and Chicago). The role offers the opportunity to contribute to business-critical systems while working in a collaborative and supportive environment. Key Responsibilities Design, develop, enhance, and maintain enterprise applications using C# and .NET technologies. Support and improve existing business-critical systems, ensuring stability, performance, and scalability. Work closely with business users, analysts, and technical teams to gather requirements and deliver solutions. Participate in the full software development lifecycle, including design, development, testing, deployment, and support. Collaborate with globally distributed development teams across multiple locations and time zones. Contribute to technical discussions, solution design, code reviews, and continuous improvement initiatives. Troubleshoot and resolve application, integration, and database-related issues. Required Technical Skills Core Development Strong experience with: C# development .NET 6.0 / .NET 8.0 .NET Core .NET Framework 4.7+ Web & API Development Experience designing and developing Web Services, including: REST APIs SOAP Services Strong understanding of API design principles and documentation standards. ASP.NET MVC 5 ASP.NET Web API 2 Front-End Development Angular (v2+) JavaScript Data & Persistence Experience with ORM frameworks such as: Entity Framework NHibernate Dapper Database development and support experience with: Microsoft SQL Server (2008+) IBM DB2 Key Competencies Strong analytical and problem-solving skills with excellent attention to detail. Ability to investigate, diagnose, and resolve complex technical issues. Excellent communication and stakeholder management skills. Comfortable working directly with both technical and non-technical colleagues. Effective team player with the ability to work independently when required. Proactive mindset with a strong interest in innovation, continuous improvement, and adoption of new technologies and ways of working. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions. You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites. This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates. Key Responsibilities Plan, implement, and manage effective SEO campaigns across a variety of client accounts. Conduct comprehensive website audits to identify opportunities for optimisation and growth. Perform keyword research and implement on-page SEO improvements. Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance. Create and refine engaging, SEO-focused content while supporting link-building initiatives. Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports. Manage and enhance local SEO activity, including business listings and citations. Build strong relationships with clients, providing regular updates and demonstrating campaign success. Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively. Support paid search initiatives where required. What We're Looking For Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role. Ideally, 5-10 years' experience within agency environment. Proven experience managing SEO campaigns across multiple client accounts. Strong knowledge of organic search principles, including keyword research, metadata optimisation, and content strategy. Solid understanding of technical SEO and website architecture. Highly skilled in HTML and CSS. Hands-on experience with Google Search Console and Google Analytics. Demonstrated ability to develop content strategies and execute effective link-building campaigns. Up-to-date knowledge of search engine algorithms, emerging industry trends, and the evolving impact of AI within search. Excellent written English skills with the ability to produce compelling, audience-focused content. Experience with Google Ads and PPC would be advantageous. What's on Offer Competitive salary Occasional performance-related bonuses. 20 days' annual leave plus bank holidays, increasing by one additional day per year of service up to 25 days. Hybrid working arrangements available following successful completion of probation. Ongoing training and professional development opportunities. The opportunity to join a collaborative, forward-thinking agency where your ideas and expertise will make a genuine impact. If you're passionate about SEO, thrive in a fast-paced agency environment, and are looking to take the next step in your career with a business that values innovation and results, we'd love to hear from you. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 15, 2026
Full time
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions. You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites. This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates. Key Responsibilities Plan, implement, and manage effective SEO campaigns across a variety of client accounts. Conduct comprehensive website audits to identify opportunities for optimisation and growth. Perform keyword research and implement on-page SEO improvements. Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance. Create and refine engaging, SEO-focused content while supporting link-building initiatives. Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports. Manage and enhance local SEO activity, including business listings and citations. Build strong relationships with clients, providing regular updates and demonstrating campaign success. Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively. Support paid search initiatives where required. What We're Looking For Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role. Ideally, 5-10 years' experience within agency environment. Proven experience managing SEO campaigns across multiple client accounts. Strong knowledge of organic search principles, including keyword research, metadata optimisation, and content strategy. Solid understanding of technical SEO and website architecture. Highly skilled in HTML and CSS. Hands-on experience with Google Search Console and Google Analytics. Demonstrated ability to develop content strategies and execute effective link-building campaigns. Up-to-date knowledge of search engine algorithms, emerging industry trends, and the evolving impact of AI within search. Excellent written English skills with the ability to produce compelling, audience-focused content. Experience with Google Ads and PPC would be advantageous. What's on Offer Competitive salary Occasional performance-related bonuses. 20 days' annual leave plus bank holidays, increasing by one additional day per year of service up to 25 days. Hybrid working arrangements available following successful completion of probation. Ongoing training and professional development opportunities. The opportunity to join a collaborative, forward-thinking agency where your ideas and expertise will make a genuine impact. If you're passionate about SEO, thrive in a fast-paced agency environment, and are looking to take the next step in your career with a business that values innovation and results, we'd love to hear from you. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
