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Our Mission Resurgo s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals. About the Team The Philanthropy team is a close-knit team of seven who work with High Net-Worth individuals, Trusts and Foundations, and Individual donors, raising over 60% of Resurgo s income (currently around £2.2million). They each play a key role in building and stewarding partnerships to secure income that will sustain the Spear Programme. They work individually as well as collaboratively, to ambitiously reach their target and have fun whilst doing it! Who You Are Do you have a flair for crafting compelling narratives that inspire action and unlock vital funding? Join our successful and vibrant Philanthropy team and play your part in enabling sustainable and ambitious growth. This is an exciting opportunity to take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with existing funders and identifying and pursuing new funding opportunities. If you are a relational person with excellent communication skills, are driven and looking for a role where you can really make a difference in the lives of young people, you could be the right person for this role. The important stuff Salary : from £40,000 Contract: Full-Time or Part-Time considered, Permanent Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations Location : Hammersmith, London Closing date : Tuesday 28th October (We interview on a rolling basis and might close the application early if we find the right candidate) Interviews: First interviews will be held online on Wednesday 5th November. Final in-person interviews will be held on Wednesday 12th November Application pack : Have a look at our application pack for more information about the role and Resurgo Benefits 28 days annual leave (including Christmas Gift Days) plus bank holidays Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000) Regular staff prayer meetings, conferences and retreats (one residential) Person Specification A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo s mission to inspire and equip organisations to bring about ambitious and sustainable social change. Excellent relationship building and proposal writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential. Excellent people skills, able to relate well to colleagues of all seniority levels as well as external stakeholders. Well organised and efficient; calm under pressure; able to juggle competing deadlines and priorities, splitting time across multiple projects. Confident with numbers and interpreting project budgets. Some knowledge of Trust fundraising is desirable. A desire to grow and develop, able to receive and give feedback confidently as well as share their ideas with the team. Key Responsibilities Relationship Management Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations. Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream. Prioritise research to constantly develop future pipeline. Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts partners. Write applications and reports Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants. Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way. Develop general communications on the work of Resurgo to inspire and update our Trust audience. Produce reports and updates on the impact of our work for funders in a timely manner. Data Management and Monitoring Update our internal database (Salesforce) with all donor interactions, donations and other details in a timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity. Manage the Trusts & Foundations pipeline and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines. Line Management Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role. Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.

About The Role Are you a highly effective communicator with proven success in raising five and six figure gifts from major donors? Would you like the opportunity to work with senior stakeholders to maximise fundraising opportunities and help deliver a meaningful impact on the lives of people affected by dementia? We are recruiting for a Senior Philanthropy Manager to join on a full-time basis, working 35 hours per week on a fixed-term contract for 12 months. As Senior Philanthropy Manager you will lead on the management and delivery of our highly successful Insurance United Against Dementia (IUAD) campaign. You will work closely with an exceptional board of senior volunteers from the insurance industry to deliver the campaign strategy. You will lead on securing income from personal philanthropy and Trusts from within the industry, working closely with Board members on peer-to-peer advocacy. In addition, the role has oversight and input to all IUAD campaign activities - including communications, events and corporate partnerships. You will lead on relationships with key IUAD board members to maximise fundraising opportunities and maintain their motivation and engagement in the campaign. This role will give you the chance to deliver meaningful impact on the lives of people affected by dementia. This is a home-based role with occasional travel to London to attend meetings with colleagues or stakeholders, with travel costs paid for by the Society. Although this is a 12-month fixed term contract, we regularly recruit for roles in this area internally so there may be the opportunity to secure a permanent role during the contract duration. About you Joining us, you'll have proven success in raising five and six figure gifts from major donors or equivalent. You'll have experience of managing fundraising, engagement and stewardship strategies combined with the ability to identify and maximise funding opportunities to meet and exceed targets. You'll also have good organisation skills and attention to detail, with the ability to analyse financial information and present proposals in an accessible format. Crucially for this role you'll be an effective and engaging communicator with the ability to influence, negotiate and act diplomatically with senior stakeholders and high-level donors. You'll have a high level of emotional intelligence and good interpersonal skills, enabling you to network and build credible, positive relationships and build rapport quickly and with a warmth that makes supporters feel valued and connected with a cause over a long period of time. What you'll focus on: - Working with IUAD board members to deliver IUAD campaign strategy, meeting annual fundraising targets for the campaign. - In conjunction with board members, leading the growth and development of the philanthropic income stream of the IUAD campaign, extending and uplifting current donors and broadening networks to secure new donors to deliver budgeted income. - Overseeing progress of all additional campaign activities including corporate partnerships, events and communications, working closely with the Development Board Lead to ensure campaign objectives and fundraising targets are met. - Managing the IUAD Board, in consultation with the Development Board Lead, to lead on recruitment, engagement, and relationship management, to ensure strong working relationships with all board members. - Delivering first class account management of major donors and board members, creating engagement and cultivation strategies. - Managing the Fundraising Development Manager, supporting them to meet their objectives and encouraging their development. About Alzheimer's Society - who are we and what's our mission? Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we're happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours' notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. Giving back to you At Alzheimer's Society, we value our people and take a total reward approach to pay and benefits. You'll enjoy a generous double-matched pension scheme, 27 days' annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people. Purpose of role The Head of Corporate Partnerships will join the Development department at a time of rapid and exciting growth for the team, with a remit to lead a high achieving and ambitious team of three to achieve significant revenue targets through partnerships and sponsorships, oversee a successful corporate masterclass programme and research and implement new opportunities to generate revenue. Who We Are Looking For This role is ideally suited to an ambitious and highly motivated individual who thrives in a busy and fast-paced environment with senior experience in corporate development, and who is interested in playing a critical role at one of the UK's leading producing theatres. The successful candidate will be a brilliant relationship builder and manager, both internally and externally. They will enjoy a close working relationship with the Director of Strategic Development and Fundraising, the wider development team and members of the senior management team. TERMS Salary: £55,000 per annum Applications Close at 10am on Tuesday 21 October. Round One Interviews: Monday 27 October Round Two Interviews: Week Commencing 4 November We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background. Duties and Responsibilities Partnerships and Sponsorships Work alongside the Head of Philanthropy and Head of Trusts and Events to deliver the Donmar s Development strategy in line with the wider Organizational strategy and following our core Donmar values. Lead the Corporate Development team to maximise revenue from corporate partnerships and the Donmar s growing corporate masterclass programme. Report to and work closely with the Director of Strategic Development and Fundraising to set ambitious yet realistic annual targets for the corporate team. Lead on new business, personally generating significant income through identifying prospective new corporate partners and delivering effective cultivation strategies, including engaging appropriate members of the Board and Development Committee. Take a commercial approach to income generation at the Donmar, identifying and developing new opportunities for further growth. Exploring new partnerships models in collaboration with our Partners, co-creating projects and being excited about change and innovation. Lead on the account management of the Donmar s major Partners. Manage a diverse portfolio of other partners and sponsors contributing to meeting corporate fundraising targets, including ensuring renewal or upgrade. Ensure that the Donmar s corporate partners are receiving the highest quality of service from the Corporate and wider Development team, and other Donmar staff members. Manage and report against income budgets for Corporate support, working closely with the Finance team on monthly forecasting of income. Develop and maintain strong relationships across the organisation to ensure the ability to identify opportunities for new partnership support. Ensure the efficient administration of the Corporate function (including contractual compliance, data management and adherence to all Donmar policies). Lead and support at relevant Corporate cultivation and stewardship events. Line Management Effectively line manage and nurture the Senior Corporate Development Manager, ensuring that their work is delivered to the highest standard and that financial targets are met. Oversee the professional growth of the Corporate team ensuring everyone works to the best of their ability, collaboratively, and upholding Donmar values. This is not an exhaustive list of duties and we may, at any time, allocate other tasks which are of a similar nature or level. Person Specification Essential Significant senior experience of managing corporate partnerships in house, ideally in the performing arts, heritage or higher education sector. Demonstrable success in securing six figure partnerships from a range of sectors. An experienced and strong relationship manager, with demonstrable ability to retain and grow partnerships. Experience of developing new commercial opportunities to generate earned income. An entrepreneurial and proactive approach to identifying opportunities for corporate partnerships. A team player, with experience leading and motivating a team to achieve and exceed targets. The ability to work independently to achieve objectives. The ability to operate effectively in a fast paced environment. Experience of budget setting and monitoring. Exceptional understanding of the corporate fundraising marketplace. Desirable Experience of working with CRM databases, preferably Spektrix Excellent IT skills, particularly in MS Office packages; Ambitious, motivated and results oriented. Experience of working with colleagues at a senior level including Senior Management Team, artistic staff and Development Board members.

The Science Communications Manager leads an expert team that inspires and informs the public, donors and researchers about dementia research, the progress being made, wider developments in the field and the impact of Alzheimer s Research UK (ARUK) funding. With much of the charity s fundraising propositions centring around our research portfolio, this role and the team it leads, are the keystone that unites our research output and fundraising approaches. This means working closely with our Philanthropy and Gifts in Wills teams to create impactful research content, as well as supporting engagement activities. This means you will be an effective and inspiring communicator, creating and landing content covering ARUK research, impact and commentary across multiple communications channels and audiences. The postholder plays a vital role in helping tell the story and scientific narrative of ARUK to a variety of audiences, cementing the charity s role as a leading authority on dementia research in the UK and globally. They also help to create a clear, creative, and compelling case for the need for research and the progress being made towards finding a cure. You will also be expected to engage in broader communications and events work both within the team and beyond it. This is a challenging, creative and busy role, but one that oversees a function that is absolutely critical to ARUK and its mission. This is a 12 month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave. Key Responsibilities: Work with both the Senior Science Communications Manager and the Head of Communications, as well as colleagues in the Research team to plan and implement inspirational science communications programmes and initiatives that support the delivery of the charity s 10-year strategy. Lead and develop a team of two Officers, working closely across the wider science communications team. Develop and maintain a first-rate working knowledge of the dementia research field, including ARUK s portfolio, strategy, impact and history, and act as one of the go-to people for the latest information and insight in dementia research and able to communicate this effectively. Ensure the team develops and maintains relationships with a wide network of experts from across the dementia research field, including through attending research conferences and representing ARUK. Work closely with the Research team and wider Sci Comms team to develop and implement communications plans for dementia research stories both ARUK-funded and responding to other stories in the news. Responsible for regular out-of-hours science sign off, alongside the wider science communications management team (organised through an on-call rota, and occasional ad hoc). Supporting the Philanthropy and Gifts in Wills teams by ensuring progress reports are delivered on time and have met the required brief, producing other engaging research content when needed Oversee the charity s work to engage researchers, growing the field, sharing best practice, and coordinating events and development opportunities to ensure the UK remains a world-class place to conduct dementia research. Develop and maintain high-level narrative documents that make the case for research and the work of ARUK, and devise and develop innovative and creative communications products and campaigns based on this narrative. Manage and evolve the News and Views sections of the ARUK website, ensuring engaging and up-to-date content, video and graphics, and monitoring the performance of digital content. Support the public-facing communications for our major research initiatives such as the Drug Discovery Alliance, Clinical Accelerator programme and other funding initiatives. Represent ARUK to a high level within key relationships and partnership projects. Manage multiple short- and long-term projects, working with teams within the charity and key external stakeholders. Ensure activities comply with ARUK s branding and style guide. What we are looking for: Educated to Degree Level in life sciences or relevant experience. Experience of working with the media at a national level. Experience of developing multi-media communications including film content, infographics for a variety of audiences. Line management experience. Project management experience. Creating social media and digital content, such as blogs and website summaries; managing the progress reporting for a philanthropic audience and creating content for supporter and researcher newsletters. Ability to identify and develop creative and engaging public communications opportunities emanating from scientific research. Can lead and manage a team, taking on responsibility of their performance and helping career development. An eye for creativity and innovation in communications. Excellent organisational skills; the ability to manage a large number of tasks to multiple deadlines. Ability to communicate appropriately with people affected by dementia and their families. Excellent interpersonal and negotiation skills: can work collaboratively with and manage multiple stakeholders within and outside the organisation. First-rate editorial and writing skills, excellent journalistic and news sense. A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level. Working with drive, flair, independence, intelligence and initiative. A passion for, and curiosity about, dementia research. Willingness and ability to travel in the UK and beyond, to work outside of regular office hours when needed. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £44,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th October 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. In 2024 . click apply for full job details

Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details