We re looking for a Fundraising Manager to help shape the future of our Charity. For over 15 years, we have supported people with acute financial difficulty across Shropshire, Herefordshire and Worcestershire. We are now looking for an experienced and commercially minded candidate to lead and grow our fundraising activities. This newly created part-time (25 hours per week) role offers the opportunity to build a sustainable income-generation programme from the ground up and make a lasting impact on local communities. What we offer Flexible remote working Laptop and mobile phone Mileage allowance for business travel Auto-enrolment pension The opportunity to create and shape a new function A supportive team and Trustee Board committed to future growth Your key responsibilities as Fundraising Manager at NILS: Working closely with the Charity Manager, Finance Officer and Board of Trustees, you will develop and deliver a fundraising strategy that increases income and supports the charity's long-term growth. Develop and deliver a multi-stream fundraising strategy. Secure income through grants, trusts, foundations, corporate partnerships and community fundraising. Research, write and manage funding applications and reporting. Build and maintain relationships with funders, businesses, donors and community partners. Develop campaigns, events and supporter engagement activities. Support social media and digital communications that promote initiatives, engage supporters and raise awareness of the charity's work. Monitor performance and maintain accurate records using HubSpot. Provide regular reports to the Board of Trustees. What we re looking for in a Fundraising Manager: A proven track record of securing grants, donations and partnerships within the UK charity sector. Experience across multiple fundraising income streams. Excellent bid-writing, communication and relationship-building skills. The ability to work independently and develop new opportunities. Strong organisational, project management and financial awareness. A good understanding of charity regulations and GDPR. Residence within Shropshire, Herefordshire or Worcestershire, with willingness to travel across the region as required. Apply Now If you are an experienced fundraiser looking for an opportunity to make a meaningful difference in your local communities, we'd love to hear from you. To apply for this role as Fundraising Manager, please click " Apply Online " and upload an updated copy of your CV. Please note that NILS has appointed Working Solutions as its exclusive recruitment partner for this vacancy. All applications, enquiries and communications relating to the role must be directed through Working Solutions. To ensure a fair and consistent recruitment process, candidates should not contact NILS directly regarding this opportunity. Any direct approaches to NILS may not be considered as part of the application process.
Jul 01, 2026
Full time
We re looking for a Fundraising Manager to help shape the future of our Charity. For over 15 years, we have supported people with acute financial difficulty across Shropshire, Herefordshire and Worcestershire. We are now looking for an experienced and commercially minded candidate to lead and grow our fundraising activities. This newly created part-time (25 hours per week) role offers the opportunity to build a sustainable income-generation programme from the ground up and make a lasting impact on local communities. What we offer Flexible remote working Laptop and mobile phone Mileage allowance for business travel Auto-enrolment pension The opportunity to create and shape a new function A supportive team and Trustee Board committed to future growth Your key responsibilities as Fundraising Manager at NILS: Working closely with the Charity Manager, Finance Officer and Board of Trustees, you will develop and deliver a fundraising strategy that increases income and supports the charity's long-term growth. Develop and deliver a multi-stream fundraising strategy. Secure income through grants, trusts, foundations, corporate partnerships and community fundraising. Research, write and manage funding applications and reporting. Build and maintain relationships with funders, businesses, donors and community partners. Develop campaigns, events and supporter engagement activities. Support social media and digital communications that promote initiatives, engage supporters and raise awareness of the charity's work. Monitor performance and maintain accurate records using HubSpot. Provide regular reports to the Board of Trustees. What we re looking for in a Fundraising Manager: A proven track record of securing grants, donations and partnerships within the UK charity sector. Experience across multiple fundraising income streams. Excellent bid-writing, communication and relationship-building skills. The ability to work independently and develop new opportunities. Strong organisational, project management and financial awareness. A good understanding of charity regulations and GDPR. Residence within Shropshire, Herefordshire or Worcestershire, with willingness to travel across the region as required. Apply Now If you are an experienced fundraiser looking for an opportunity to make a meaningful difference in your local communities, we'd love to hear from you. To apply for this role as Fundraising Manager, please click " Apply Online " and upload an updated copy of your CV. Please note that NILS has appointed Working Solutions as its exclusive recruitment partner for this vacancy. All applications, enquiries and communications relating to the role must be directed through Working Solutions. To ensure a fair and consistent recruitment process, candidates should not contact NILS directly regarding this opportunity. Any direct approaches to NILS may not be considered as part of the application process.
About International Students House (ISH) International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange. For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact. We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function. The Opportunity This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH. Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams. You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement. If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you. Key Responsibilities As Fundraising Manager, you will: Develop and implement a 3 5 year fundraising strategy aligned with ISH's strategic objectives. Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy. Identify, cultivate and steward major donors and strategic partners. Lead the development of compelling funding applications and grant proposals. Secure significant income from trusts, foundations, government bodies and corporate sponsors. Develop donor stewardship and recognition programmes that encourage long-term support. Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns. Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees. Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation. Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation. About You You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies. You'll bring: Essential Significant experience in fundraising, philanthropy or income generation. Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners. Experience developing and delivering fundraising strategies. Outstanding relationship management and networking skills. Excellent proposal and bid-writing abilities. Strong financial awareness and project management skills. Experience using CRM systems and analysing fundraising performance. Excellent communication and stakeholder engagement skills. A collaborative, proactive and results-driven approach. Desirable Experience within the charity, higher education or international education sectors. Alumni fundraising experience. Knowledge of UK trust and foundation fundraising. Experience securing international philanthropic funding, particularly in North America. Membership of the Chartered Institute of Fundraising or equivalent. Fundraising qualification or professional accreditation. Why Join ISH? This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world. In return we offer: Salary of £65,000 £70,000 (depending on experience) Full-time or part-time working options Hybrid working 25 days annual leave, increasing to 30 days with service Defined benefit contributory pension scheme Healthcare cash plan £3 daily meal allowance for use in our catering facilities Sage employee benefits platform Interest-free annual travel loan (after probation) Eligibility Applicants must have the legal right to work in the UK. Join Us If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you. Apply now and help shape the next chapter of International Students House.
Jun 30, 2026
Full time
About International Students House (ISH) International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange. For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact. We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function. The Opportunity This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH. Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams. You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement. If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you. Key Responsibilities As Fundraising Manager, you will: Develop and implement a 3 5 year fundraising strategy aligned with ISH's strategic objectives. Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy. Identify, cultivate and steward major donors and strategic partners. Lead the development of compelling funding applications and grant proposals. Secure significant income from trusts, foundations, government bodies and corporate sponsors. Develop donor stewardship and recognition programmes that encourage long-term support. Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns. Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees. Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation. Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation. About You You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies. You'll bring: Essential Significant experience in fundraising, philanthropy or income generation. Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners. Experience developing and delivering fundraising strategies. Outstanding relationship management and networking skills. Excellent proposal and bid-writing abilities. Strong financial awareness and project management skills. Experience using CRM systems and analysing fundraising performance. Excellent communication and stakeholder engagement skills. A collaborative, proactive and results-driven approach. Desirable Experience within the charity, higher education or international education sectors. Alumni fundraising experience. Knowledge of UK trust and foundation fundraising. Experience securing international philanthropic funding, particularly in North America. Membership of the Chartered Institute of Fundraising or equivalent. Fundraising qualification or professional accreditation. Why Join ISH? This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world. In return we offer: Salary of £65,000 £70,000 (depending on experience) Full-time or part-time working options Hybrid working 25 days annual leave, increasing to 30 days with service Defined benefit contributory pension scheme Healthcare cash plan £3 daily meal allowance for use in our catering facilities Sage employee benefits platform Interest-free annual travel loan (after probation) Eligibility Applicants must have the legal right to work in the UK. Join Us If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you. Apply now and help shape the next chapter of International Students House.
We are looking for an articulate, highly numerate individual with good excel skills and excellent Client Relationship Manageement, ideally from within the charity sector. Trusts & Grants Delivery Manage a portfolio of trust, foundation and grant funders Writing applications and reports Budget management for restricted funds Working with FSM and Felix colleagues on bids Build strong relationships with programme officers, grant managers, funding panels. Managing restricted funding compliance Coordinating evaluation and evidence collection for funder reports Monitoring funder requirements and deadlines Pipeline Development & Prospect Research Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands Maintain a rolling 12 to 18 month pipeline Regular prospect research using databases (e.g. funds online, the charity commission website, idox etc) Prioritising opportunities by value, likelihood and strategic fit Assisting on project development working with colleagues to build in the needs and preferences of funders to ensure projects can attract support Funder Stewardship & Reporting Professional stewardship of trusts and foundations funders Managing funder communications in line with grant agreements Working with the stewardship officer and comms team to identify and develop impact stories and relevant data. Communication Writing funder-facing materials Ensuring clarity, evidence and compliance in all submissions Coordinating case studies and impact data for bids Compliance, Monitoring & Administration Application tracker ownership Reporting calendar management Income forecasting for trusts & grants Document management for funder requirements You will be successful in this role by: Consistently securing income from trusts, foundations and statutory funders in line with agreed targets Maintaining a strong, well-researched pipeline of trust and grant opportunities Submitting high-quality funding applications and reports to deadline Achieving a healthy success rate across applications through strong prospecting and proposal quality Ensuring full compliance with restricted funding requirements Building positive, professional relationships with funding partners Providing accurate income forecasting and pipeline reporting Bringing creativity and passion in communicating FSM's central mission to inspire funders to support us. Essential Demonstrable experience of restricted funding Ability to manage multiple deadlines Strong analytical and written skills Confidence working with budgets and impact data Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities Experience of securing gifts from trusts, grants and foundations Experience in writing compelling funding applications and impact reporting Experience in prospecting for new business and stewarding donors face to face Willingness to work flexibly including events and occasional weekends. To subscribe to the ethos, vision and mission of FareShare Midlands Full clean driving license and have access to a vehicle so that travel between depots or to stakeholder meetings is possible (all travel costs reimbursed) Skills, knowledge and abilities Knowledge of trust, grant and foundation fundraising, particularly around restricted funding Excellent communication skills, good persuading skills and good writing skills Excellent numeracy skills and use of Excel Good relationship building skills, both inside and outside an organisation Ability to work to meet objectives and deadlines Ability and experience of working well in a team Values and behaviours A commitment to Equal Opportunities An appreciation of FareShare Midlands' mission and vision Flexibility of approach and ability to work in a team Proven ability to develop and maintain good working relations, with both internal and external audiences
Jun 29, 2026
Full time
We are looking for an articulate, highly numerate individual with good excel skills and excellent Client Relationship Manageement, ideally from within the charity sector. Trusts & Grants Delivery Manage a portfolio of trust, foundation and grant funders Writing applications and reports Budget management for restricted funds Working with FSM and Felix colleagues on bids Build strong relationships with programme officers, grant managers, funding panels. Managing restricted funding compliance Coordinating evaluation and evidence collection for funder reports Monitoring funder requirements and deadlines Pipeline Development & Prospect Research Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands Maintain a rolling 12 to 18 month pipeline Regular prospect research using databases (e.g. funds online, the charity commission website, idox etc) Prioritising opportunities by value, likelihood and strategic fit Assisting on project development working with colleagues to build in the needs and preferences of funders to ensure projects can attract support Funder Stewardship & Reporting Professional stewardship of trusts and foundations funders Managing funder communications in line with grant agreements Working with the stewardship officer and comms team to identify and develop impact stories and relevant data. Communication Writing funder-facing materials Ensuring clarity, evidence and compliance in all submissions Coordinating case studies and impact data for bids Compliance, Monitoring & Administration Application tracker ownership Reporting calendar management Income forecasting for trusts & grants Document management for funder requirements You will be successful in this role by: Consistently securing income from trusts, foundations and statutory funders in line with agreed targets Maintaining a strong, well-researched pipeline of trust and grant opportunities Submitting high-quality funding applications and reports to deadline Achieving a healthy success rate across applications through strong prospecting and proposal quality Ensuring full compliance with restricted funding requirements Building positive, professional relationships with funding partners Providing accurate income forecasting and pipeline reporting Bringing creativity and passion in communicating FSM's central mission to inspire funders to support us. Essential Demonstrable experience of restricted funding Ability to manage multiple deadlines Strong analytical and written skills Confidence working with budgets and impact data Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities Experience of securing gifts from trusts, grants and foundations Experience in writing compelling funding applications and impact reporting Experience in prospecting for new business and stewarding donors face to face Willingness to work flexibly including events and occasional weekends. To subscribe to the ethos, vision and mission of FareShare Midlands Full clean driving license and have access to a vehicle so that travel between depots or to stakeholder meetings is possible (all travel costs reimbursed) Skills, knowledge and abilities Knowledge of trust, grant and foundation fundraising, particularly around restricted funding Excellent communication skills, good persuading skills and good writing skills Excellent numeracy skills and use of Excel Good relationship building skills, both inside and outside an organisation Ability to work to meet objectives and deadlines Ability and experience of working well in a team Values and behaviours A commitment to Equal Opportunities An appreciation of FareShare Midlands' mission and vision Flexibility of approach and ability to work in a team Proven ability to develop and maintain good working relations, with both internal and external audiences
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Oct 06, 2025
Full time
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
