Our client a Public Sector provider are looking for a Technical Support Officer 6 month assignment poss temp to perm rates are 15.31 or 20.40 Umbrella per hour . Role Summary : This role supports service charge, leasehold, and communal compliance functions through accurate financial administration, customer communication, statutory coordination, and record management. 1. Service Charge Administration Manage service charge records, reporting, recharges, leaseholder queries, and Section 20 consultation support using CX, TechOne, and related systems. 2. Customer & Stakeholder Engagement Respond to tenants, leaseholders, contractors, and managers to resolve enquiries, explain charges, and provide progress updates. 3. Compliance Coordination (Communal Areas) Coordinate inspections, certification, remedial works, and follow-up actions across communal compliance workstreams, ensuring accurate records are maintained. Gas Safety Coordinate gas safety checks, remedials, and certification. Asbestos Management Support asbestos surveys, monitoring, and action tracking. Fire Safety Coordinate fire inspections, maintenance, and remedial works. Electrical Safety Arrange electrical inspections and track certification and remedials. Water Hygiene (Legionella) Support water hygiene monitoring, risk assessments, and remedial actions. Lifts & Lifting Equipment Arrange lift inspections, maintenance, and defect follow-up. Interested , apply today ! Eden Brown is acting as an Employment Business in relation to this vacancy.
Jul 04, 2026
Contractor
Our client a Public Sector provider are looking for a Technical Support Officer 6 month assignment poss temp to perm rates are 15.31 or 20.40 Umbrella per hour . Role Summary : This role supports service charge, leasehold, and communal compliance functions through accurate financial administration, customer communication, statutory coordination, and record management. 1. Service Charge Administration Manage service charge records, reporting, recharges, leaseholder queries, and Section 20 consultation support using CX, TechOne, and related systems. 2. Customer & Stakeholder Engagement Respond to tenants, leaseholders, contractors, and managers to resolve enquiries, explain charges, and provide progress updates. 3. Compliance Coordination (Communal Areas) Coordinate inspections, certification, remedial works, and follow-up actions across communal compliance workstreams, ensuring accurate records are maintained. Gas Safety Coordinate gas safety checks, remedials, and certification. Asbestos Management Support asbestos surveys, monitoring, and action tracking. Fire Safety Coordinate fire inspections, maintenance, and remedial works. Electrical Safety Arrange electrical inspections and track certification and remedials. Water Hygiene (Legionella) Support water hygiene monitoring, risk assessments, and remedial actions. Lifts & Lifting Equipment Arrange lift inspections, maintenance, and defect follow-up. Interested , apply today ! Eden Brown is acting as an Employment Business in relation to this vacancy.
Job Title: Parking Appeals and Monitoring Officer Location: Hounslow - Hybrid working - 1 day a week in office Hourly rate 19.78 PAYE / 26.27 UMB Per Hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours, Flexible hours 8am-7pm (core hours, 10am-12pm and 2pm-4pm . First few weeks, 9am-5pm) ASAP Start About the Role We are looking for a motivated and detail-oriented Appeals and Monitoring Officer to join our busy Parking and Customer Engagement team. In this role, you will take ownership of investigating and responding to formal representations and appeals relating to Penalty Charge Notices (PCNs). You'll play a key part in ensuring cases are processed accurately, fairly, and within statutory timescales, helping us deliver a high-quality service to residents and businesses. This is an exciting opportunity for someone who is analytical, outcome-focused, and thrives in a fast-paced environment. Key Responsibilities Investigate and respond to all formal representations, appeals, and correspondence relating to PCNs Assess cases in line with legislation, council policies, and procedures Prepare and submit evidence packs for adjudication hearings, attending hearings where required Liaise with legal services, courts, and enforcement agencies as part of the statutory process Ensure performance targets for quality and productivity are consistently met or exceeded Monitor and report performance data as required Manage incoming queries via email and provide support to customer services teams Identify and escalate issues relating to parking infrastructure and enforcement processes Support contract monitoring activities and contribute to continuous service improvement What We're Looking For Experience working in a similar parking or notice processing role (in a local authority environment preferred) Strong knowledge of parking enforcement legislation and statutory processes Excellent attention to detail and ability to make well-reasoned decisions Strong organisational skills with the ability to manage and prioritise workload effectively Confident communicator with experience handling written correspondence Proficiency in Microsoft Office (Word, Excel, Outlook) A proactive, flexible, and customer-focused approach Desirable: City & Guilds Level 3 Award in Notice Processing About You You'll be: Highly motivated and able to work both independently and as part of a team Organised, efficient, and committed to delivering high-quality outcomes Adaptable and solutions-focused with a strong sense of accountability Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 04, 2026
Contractor
Job Title: Parking Appeals and Monitoring Officer Location: Hounslow - Hybrid working - 1 day a week in office Hourly rate 19.78 PAYE / 26.27 UMB Per Hour Contract Length: 6 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours, Flexible hours 8am-7pm (core hours, 10am-12pm and 2pm-4pm . First few weeks, 9am-5pm) ASAP Start About the Role We are looking for a motivated and detail-oriented Appeals and Monitoring Officer to join our busy Parking and Customer Engagement team. In this role, you will take ownership of investigating and responding to formal representations and appeals relating to Penalty Charge Notices (PCNs). You'll play a key part in ensuring cases are processed accurately, fairly, and within statutory timescales, helping us deliver a high-quality service to residents and businesses. This is an exciting opportunity for someone who is analytical, outcome-focused, and thrives in a fast-paced environment. Key Responsibilities Investigate and respond to all formal representations, appeals, and correspondence relating to PCNs Assess cases in line with legislation, council policies, and procedures Prepare and submit evidence packs for adjudication hearings, attending hearings where required Liaise with legal services, courts, and enforcement agencies as part of the statutory process Ensure performance targets for quality and productivity are consistently met or exceeded Monitor and report performance data as required Manage incoming queries via email and provide support to customer services teams Identify and escalate issues relating to parking infrastructure and enforcement processes Support contract monitoring activities and contribute to continuous service improvement What We're Looking For Experience working in a similar parking or notice processing role (in a local authority environment preferred) Strong knowledge of parking enforcement legislation and statutory processes Excellent attention to detail and ability to make well-reasoned decisions Strong organisational skills with the ability to manage and prioritise workload effectively Confident communicator with experience handling written correspondence Proficiency in Microsoft Office (Word, Excel, Outlook) A proactive, flexible, and customer-focused approach Desirable: City & Guilds Level 3 Award in Notice Processing About You You'll be: Highly motivated and able to work both independently and as part of a team Organised, efficient, and committed to delivering high-quality outcomes Adaptable and solutions-focused with a strong sense of accountability Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Senior Local Land Charges Officer Location: Newham Department: Planning & Development Rate: 22.79 PAYE Term - up to 6 months Are you an experienced and detail-oriented professional ready to make a difference? Our client is seeking a Senior Local Land Charges Officer to join their dynamic Local Land Charges team. This is a fantastic opportunity to ensure property search information is accurate, up-to-date, and delivered efficiently to customers! What You'll Be Doing: In this vital role, you will: Manage and organise day-to-day Local Land Charges operations Process official search applications and respond to inquiries Maintain and update the Land Charges Register and related systems Quality check search reports to ensure accuracy Provide information to customers and support personal search inquiries Monitor team performance and drive improvements in processes and systems Handle complex and technical cases independently Guide and support colleagues as needed Represent the team in meetings and working groups Step in for the manager when required What We're Looking For: Knowledge & Experience: Strong understanding of Local Land Charges and relevant legislation At least 5 years' experience in a similar role Proven experience in completing searches and managing queries Knowledge of local government pressures and service delivery Confident working with databases and business systems Skills: Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage a busy workload and meet deadlines Problem-solving mindset with a proactive approach Good organisational and planning skills Experience improving systems or processes Personal Attributes: Customer-focused with a professional approach Collaborative and supportive team player Positive attitude with a drive to enhance services Committed to equality, diversity, and high standards of service If you're ready to take your career to the next level and contribute to an important service, we'd love to hear from you! Apply now and be part of a team dedicated to excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 04, 2026
Seasonal
Job Title: Senior Local Land Charges Officer Location: Newham Department: Planning & Development Rate: 22.79 PAYE Term - up to 6 months Are you an experienced and detail-oriented professional ready to make a difference? Our client is seeking a Senior Local Land Charges Officer to join their dynamic Local Land Charges team. This is a fantastic opportunity to ensure property search information is accurate, up-to-date, and delivered efficiently to customers! What You'll Be Doing: In this vital role, you will: Manage and organise day-to-day Local Land Charges operations Process official search applications and respond to inquiries Maintain and update the Land Charges Register and related systems Quality check search reports to ensure accuracy Provide information to customers and support personal search inquiries Monitor team performance and drive improvements in processes and systems Handle complex and technical cases independently Guide and support colleagues as needed Represent the team in meetings and working groups Step in for the manager when required What We're Looking For: Knowledge & Experience: Strong understanding of Local Land Charges and relevant legislation At least 5 years' experience in a similar role Proven experience in completing searches and managing queries Knowledge of local government pressures and service delivery Confident working with databases and business systems Skills: Excellent attention to detail and accuracy Strong written and verbal communication skills Ability to manage a busy workload and meet deadlines Problem-solving mindset with a proactive approach Good organisational and planning skills Experience improving systems or processes Personal Attributes: Customer-focused with a professional approach Collaborative and supportive team player Positive attitude with a drive to enhance services Committed to equality, diversity, and high standards of service If you're ready to take your career to the next level and contribute to an important service, we'd love to hear from you! Apply now and be part of a team dedicated to excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Get Recruited (UK) Ltd
Stoke-on-trent, Staffordshire
Compliance Manager Stoke on Trent - Office Based Up to £45,000 + Benefits The Opportunity: Get Recruited are recruiting on behalf of a well-established professional services organisation with a strong reputation within its sector. They are seeking someone experienced to join their team where you will be responsible for leading financial compliance activities across the business, managing a small team, ensuring regulatory requirements, financial controls and internal processes are effectively maintained. This is a great opportunity for someone from a Finance Compliance Officer, Compliance Team Leader, Legal Compliance Officer, Compliance Analyst Manager, Senior Compliance Officer or similar. The Responsibilities: Lead and develop a team of Compliance Analysts while acting as a key point of contact for finance and compliance-related matters across the business. Ensure ongoing compliance with SRA Accounts Rules, AML regulations and internal controls, overseeing audits, maintaining compliance records and driving improvements where required. Review and strengthen finance processes, controls and procedures to minimise risk, improve efficiency and ensure best practice is maintained. Oversee client account balances, banking administration, file closure activities and internal compliance reviews, ensuring accurate record keeping and regulatory compliance. Produce and enhance management reporting, providing insight into compliance performance, key risks and areas for improvement. Build strong relationships with stakeholders across Finance, Compliance and operational teams, providing guidance, resolving queries and supporting consistency across multiple locations when required. Experience Required: Previous experience in a Finance Compliance, Risk, Audit or Governance role, ideally within a law firm or professional services environment. Strong understanding of working within a regulated environment, with experience gained in legal services, banking, financial services, accountancy or a similar sector. Experience managing, coaching, or mentoring a small team. Knowledge of financial controls, compliance frameworks, and risk management principles. Understanding of SRA Accounts Rules and AML regulations would be beneficial. Excellent communication and stakeholder management skills. High attention to detail and the ability to manage multiple priorities and deadlines. Strong Microsoft Excel and reporting skills. A proactive and collaborative approach, with a focus on continuous improvement. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 03, 2026
Full time
Compliance Manager Stoke on Trent - Office Based Up to £45,000 + Benefits The Opportunity: Get Recruited are recruiting on behalf of a well-established professional services organisation with a strong reputation within its sector. They are seeking someone experienced to join their team where you will be responsible for leading financial compliance activities across the business, managing a small team, ensuring regulatory requirements, financial controls and internal processes are effectively maintained. This is a great opportunity for someone from a Finance Compliance Officer, Compliance Team Leader, Legal Compliance Officer, Compliance Analyst Manager, Senior Compliance Officer or similar. The Responsibilities: Lead and develop a team of Compliance Analysts while acting as a key point of contact for finance and compliance-related matters across the business. Ensure ongoing compliance with SRA Accounts Rules, AML regulations and internal controls, overseeing audits, maintaining compliance records and driving improvements where required. Review and strengthen finance processes, controls and procedures to minimise risk, improve efficiency and ensure best practice is maintained. Oversee client account balances, banking administration, file closure activities and internal compliance reviews, ensuring accurate record keeping and regulatory compliance. Produce and enhance management reporting, providing insight into compliance performance, key risks and areas for improvement. Build strong relationships with stakeholders across Finance, Compliance and operational teams, providing guidance, resolving queries and supporting consistency across multiple locations when required. Experience Required: Previous experience in a Finance Compliance, Risk, Audit or Governance role, ideally within a law firm or professional services environment. Strong understanding of working within a regulated environment, with experience gained in legal services, banking, financial services, accountancy or a similar sector. Experience managing, coaching, or mentoring a small team. Knowledge of financial controls, compliance frameworks, and risk management principles. Understanding of SRA Accounts Rules and AML regulations would be beneficial. Excellent communication and stakeholder management skills. High attention to detail and the ability to manage multiple priorities and deadlines. Strong Microsoft Excel and reporting skills. A proactive and collaborative approach, with a focus on continuous improvement. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. Description Manage and recover former tenant arrears, including rent, service charges and rechargeable repairs. Negotiate affordable repayment plans and maintain regular contact with former residents. Trace former tenants using appropriate methods to maximise debt recovery. Prepare cases for legal action and support debt recovery through court processes where necessary. Work closely with Housing Officers and Money & Benefit Advisors to improve collection rates. Provide advice and signpost residents to internal and external support services. Maintain accurate records and customer information on housing management systems. Monitor arrears performance and ensure compliance with policies, procedures and data protection requirements. Profile Experience in housing income management, arrears recovery or debt collection. Strong communication and negotiation skills, with the ability to manage difficult conversations professionally and empathetically. Knowledge of social housing legislation, tenancy agreements and debt recovery processes. Experience preparing cases for legal action, including court proceedings and County Court Judgements (CCJs). Ability to build positive relationships with residents, colleagues and external agencies. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent attention to detail and experience maintaining accurate records and customer data. A proactive and solution-focused approach, with a genuine commitment to supporting residents while maximising income recovery Job Offer 31,000 Salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service. 33 days paid holiday including bank holidays with the option to buy or sell more. Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year. Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal. Emergency Leave, Carers Leave and enhanced new-parent and adoption pay. Health Care Cash Plan and gym membership discounts. Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.
Jul 03, 2026
Contractor
The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. Description Manage and recover former tenant arrears, including rent, service charges and rechargeable repairs. Negotiate affordable repayment plans and maintain regular contact with former residents. Trace former tenants using appropriate methods to maximise debt recovery. Prepare cases for legal action and support debt recovery through court processes where necessary. Work closely with Housing Officers and Money & Benefit Advisors to improve collection rates. Provide advice and signpost residents to internal and external support services. Maintain accurate records and customer information on housing management systems. Monitor arrears performance and ensure compliance with policies, procedures and data protection requirements. Profile Experience in housing income management, arrears recovery or debt collection. Strong communication and negotiation skills, with the ability to manage difficult conversations professionally and empathetically. Knowledge of social housing legislation, tenancy agreements and debt recovery processes. Experience preparing cases for legal action, including court proceedings and County Court Judgements (CCJs). Ability to build positive relationships with residents, colleagues and external agencies. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent attention to detail and experience maintaining accurate records and customer data. A proactive and solution-focused approach, with a genuine commitment to supporting residents while maximising income recovery Job Offer 31,000 Salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service. 33 days paid holiday including bank holidays with the option to buy or sell more. Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year. Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal. Emergency Leave, Carers Leave and enhanced new-parent and adoption pay. Health Care Cash Plan and gym membership discounts. Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.
Service Charge & Rent Officer Location: Long Stratton (Hybrid Working Available) Salary: Competitive Contract: Full-Time, Permanent Reports to: Service Charge & Rent Manager Make a Difference in Social Housing We are looking for an experienced and detail-oriented Service Charge & Rent Officer to join a busy Housing Operations team click apply for full job details
Jul 03, 2026
Full time
Service Charge & Rent Officer Location: Long Stratton (Hybrid Working Available) Salary: Competitive Contract: Full-Time, Permanent Reports to: Service Charge & Rent Manager Make a Difference in Social Housing We are looking for an experienced and detail-oriented Service Charge & Rent Officer to join a busy Housing Operations team click apply for full job details
Lead Policy Officer (Sport) £46,889 per annum - Grade 8 Leeds / Hybrid Full time - 37 hours per week Fixed term until 31 March 2029. Funding may be extended beyond this date. Closing date - Sunday 26 July 2026 at 23:55 Please note that the Combined Authority will consider requests for part-time working and/or job share. We currently have a fixed term vacancy for a Lead Policy Officer (with background in Sport and Physical Activity policy and delivery) to join our Culture, Heritage and Sport team. A new role opportunity in the Culture, Heritage and Sport team for someone with sport / physical activity policy and delivery background. The successful candidate will bring their significant experience and network to play a key role within the team, contributing to the delivery and development of programmes that increase participation across the region. The role will involve supporting activity that ensures sport and physical activity, as well as the wider work of the team, are woven into improving the health and wealth of people living in West Yorkshire. This will include working across policy, investment, influencing, collaboration and convening, as well as championing the sector. The postholder will also contribute to the delivery of key regional strategies, including the West Yorkshire Plan, Mayoral Pledges, the Local Growth Plan and the Culture, Heritage and Sport Action Plan and Framework. As powers and responsibilities continue to be devolved, the role will support efforts to target resources effectively and deliver strategic, collaborative interventions to further develop the region s sport and physical activity sectors as well as the wider team s brief. This includes supporting the Mayoral office such as briefings and events. The role will involve working closely with colleagues across the Inclusive Economy Directorate, particularly within Education and Skills and Business, as well as with wider Combined Authority teams including Research and Intelligence, Place, Marcomms and the Mayoral Office. The postholder will also engage with a wide range of external partners, including the five West Yorkshire Local Authorities (Bradford, Calderdale, Kirklees, Leeds and Wakefield), Arm s Length Bodies such as Sport England (with whom the CA has a Memorandum of Understanding), Government Departments, Sector Organisations, and Local Communities. This includes maintaining strong working relationships with Yorkshire Sport Foundation, the Active Partnership for the area, and the Local Visitor Economy Partnership (LVEP). Our Offer Work your way From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career. Time to recharge Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays. Free greener travel across West Yorkshire Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1 5). Secure your future Benefit from a highly competitive Local Government Pension Scheme. Investing in you Take advantage of supported professional development, regular training, and up to 3 paid volunteering days per year. Grow with us Incremental salary progression for most roles and annual cost of living increases. Family first We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most. Your wellbeing, our priority Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends. Modern workspace in a prime location Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech. The Role Reporting into the Head of Culture, Heritage and Sport Policy, your key responsibilities will include: Supporting the research and development of new policy initiatives to increase engagement in sport and physical activity, in alignment with Mayoral pledges, the West Yorkshire Plan, and Local Growth Plan, in line with the West Yorkshire Culture Heritage and Sport Framework and Evaluation Framework as well as supporting the Mayoral office. Growing proactive and positive relationships with internal and external stakeholders including local, regional and central government, Yorkshire Sport Foundation, Sport England, grassroots and elite sports clubs and foundations, the Local Visitor Economy Partnership (LVEP), and others. Ensuring sport and physical activity interventions are developed and delivered through authentic collaboration with relevant stakeholders, including representing the Combined Authority at external events, meetings and consultations. Please review the Role Profile for more information about the responsibilities. About You You will have the following key skills, attributes, education, and experience: Knowledge of sport, physical activity, and public health, including the West Yorkshire landscape and wider policy context. Strong collaborative, interpersonal, and problem-solving skills, with the ability to work effectively across diverse stakeholders. Confident communicator with excellent written, analytical, and presentation skills, including experience with business cases and public sector processes. Positive, team-oriented approach, able to represent the organisation in meetings, events, and policy development settings. Passion for the role of sport and physical activity in improving health, places, and economies, with desirable insight into links with cultural events and the visitor economy. To Apply If this sounds like your next role, please complete the application form on our website and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form. Further Information The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.
Jul 03, 2026
Contractor
Lead Policy Officer (Sport) £46,889 per annum - Grade 8 Leeds / Hybrid Full time - 37 hours per week Fixed term until 31 March 2029. Funding may be extended beyond this date. Closing date - Sunday 26 July 2026 at 23:55 Please note that the Combined Authority will consider requests for part-time working and/or job share. We currently have a fixed term vacancy for a Lead Policy Officer (with background in Sport and Physical Activity policy and delivery) to join our Culture, Heritage and Sport team. A new role opportunity in the Culture, Heritage and Sport team for someone with sport / physical activity policy and delivery background. The successful candidate will bring their significant experience and network to play a key role within the team, contributing to the delivery and development of programmes that increase participation across the region. The role will involve supporting activity that ensures sport and physical activity, as well as the wider work of the team, are woven into improving the health and wealth of people living in West Yorkshire. This will include working across policy, investment, influencing, collaboration and convening, as well as championing the sector. The postholder will also contribute to the delivery of key regional strategies, including the West Yorkshire Plan, Mayoral Pledges, the Local Growth Plan and the Culture, Heritage and Sport Action Plan and Framework. As powers and responsibilities continue to be devolved, the role will support efforts to target resources effectively and deliver strategic, collaborative interventions to further develop the region s sport and physical activity sectors as well as the wider team s brief. This includes supporting the Mayoral office such as briefings and events. The role will involve working closely with colleagues across the Inclusive Economy Directorate, particularly within Education and Skills and Business, as well as with wider Combined Authority teams including Research and Intelligence, Place, Marcomms and the Mayoral Office. The postholder will also engage with a wide range of external partners, including the five West Yorkshire Local Authorities (Bradford, Calderdale, Kirklees, Leeds and Wakefield), Arm s Length Bodies such as Sport England (with whom the CA has a Memorandum of Understanding), Government Departments, Sector Organisations, and Local Communities. This includes maintaining strong working relationships with Yorkshire Sport Foundation, the Active Partnership for the area, and the Local Visitor Economy Partnership (LVEP). Our Offer Work your way From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career. Time to recharge Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays. Free greener travel across West Yorkshire Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1 5). Secure your future Benefit from a highly competitive Local Government Pension Scheme. Investing in you Take advantage of supported professional development, regular training, and up to 3 paid volunteering days per year. Grow with us Incremental salary progression for most roles and annual cost of living increases. Family first We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most. Your wellbeing, our priority Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends. Modern workspace in a prime location Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech. The Role Reporting into the Head of Culture, Heritage and Sport Policy, your key responsibilities will include: Supporting the research and development of new policy initiatives to increase engagement in sport and physical activity, in alignment with Mayoral pledges, the West Yorkshire Plan, and Local Growth Plan, in line with the West Yorkshire Culture Heritage and Sport Framework and Evaluation Framework as well as supporting the Mayoral office. Growing proactive and positive relationships with internal and external stakeholders including local, regional and central government, Yorkshire Sport Foundation, Sport England, grassroots and elite sports clubs and foundations, the Local Visitor Economy Partnership (LVEP), and others. Ensuring sport and physical activity interventions are developed and delivered through authentic collaboration with relevant stakeholders, including representing the Combined Authority at external events, meetings and consultations. Please review the Role Profile for more information about the responsibilities. About You You will have the following key skills, attributes, education, and experience: Knowledge of sport, physical activity, and public health, including the West Yorkshire landscape and wider policy context. Strong collaborative, interpersonal, and problem-solving skills, with the ability to work effectively across diverse stakeholders. Confident communicator with excellent written, analytical, and presentation skills, including experience with business cases and public sector processes. Positive, team-oriented approach, able to represent the organisation in meetings, events, and policy development settings. Passion for the role of sport and physical activity in improving health, places, and economies, with desirable insight into links with cultural events and the visitor economy. To Apply If this sounds like your next role, please complete the application form on our website and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form. Further Information The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.
Town Planning Officer Coventry 24.05 per hour Umbrella Interim Contract A Local Authority is seeking an experienced Town Planning Officer to join its Development Management team and support the delivery of an efficient and effective Development Control Service. Key Responsibilities Process a wide range of planning applications from registration through to determination. Undertake consultations, negotiations and exercise delegated authority where appropriate. Prepare written statements for planning appeals and present evidence at hearings. Deal with the discharge of planning conditions and monitor development implementation. Negotiate and assist with Section 106 agreements. Present reports and recommendations to Planning Committee when required. Attend public meetings and engage with applicants, consultees and local communities. Process Tree Preservation Orders (TPOs), applications for works to trees and matters relating to High Hedges. Develop working relationships with related services including Building Control and Planning Policy. Requirements Qualified Town Planner (RTPI accredited or equivalent). Experience within Development Control/Development Management. Strong knowledge of planning legislation, policy and guidance. Experience of handling planning applications, appeals and enforcement matters. Understanding of Section 106 agreements and development monitoring. Excellent communication, negotiation and report-writing skills. Ability to manage a varied caseload and work effectively within a local authority environment.
Jul 03, 2026
Contractor
Town Planning Officer Coventry 24.05 per hour Umbrella Interim Contract A Local Authority is seeking an experienced Town Planning Officer to join its Development Management team and support the delivery of an efficient and effective Development Control Service. Key Responsibilities Process a wide range of planning applications from registration through to determination. Undertake consultations, negotiations and exercise delegated authority where appropriate. Prepare written statements for planning appeals and present evidence at hearings. Deal with the discharge of planning conditions and monitor development implementation. Negotiate and assist with Section 106 agreements. Present reports and recommendations to Planning Committee when required. Attend public meetings and engage with applicants, consultees and local communities. Process Tree Preservation Orders (TPOs), applications for works to trees and matters relating to High Hedges. Develop working relationships with related services including Building Control and Planning Policy. Requirements Qualified Town Planner (RTPI accredited or equivalent). Experience within Development Control/Development Management. Strong knowledge of planning legislation, policy and guidance. Experience of handling planning applications, appeals and enforcement matters. Understanding of Section 106 agreements and development monitoring. Excellent communication, negotiation and report-writing skills. Ability to manage a varied caseload and work effectively within a local authority environment.
Mosscare St Vincents Housing (MSV Housing)
Trafford Park, Manchester
At MSV Housing we re committed to making sure our customers have safe, well-managed homes and thriving neighbourhoods, and our Neighbourhood Officers are key to making this happen. We are looking to recruit an experienced housing professional or an enthusiastic individual with fantastic customer service and problem-solving skills to join our established team. Reporting to our Neighbourhood Manager, our Neighbourhood Officers provide a high-quality, customer-focused housing management service, covering tenancy, property, and estate management across the inner Greater Manchester area predominately in Moss Side, Hulme and Fallowfield. This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Neighbourhood Officers do: Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards. Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities. Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy. Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns. Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards. What we are looking for; A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English) Experience of working within a team and meeting deadlines in a fast-paced environment Strong customer service skills with a commitment to delivering high-quality outcomes Proven ability to manage and prioritise a demanding workload effectively Excellent communication, interpersonal and problem-solving skills A proactive, self-motivated approach with the ability to work under pressure Strong IT skills, including proficiency in Microsoft Office packages A full UK driving licence and willingness to travel across the Northwest This is an excellent opportunity for someone who is passionate about delivering great services and making a positive difference to communities We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. (url removed)> If you wish to discuss the roles informally, please contact Ryan Heywood, Neighbourhood Team Leader - (url removed) Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We re passionate about inclusion and we d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
Jul 03, 2026
Full time
At MSV Housing we re committed to making sure our customers have safe, well-managed homes and thriving neighbourhoods, and our Neighbourhood Officers are key to making this happen. We are looking to recruit an experienced housing professional or an enthusiastic individual with fantastic customer service and problem-solving skills to join our established team. Reporting to our Neighbourhood Manager, our Neighbourhood Officers provide a high-quality, customer-focused housing management service, covering tenancy, property, and estate management across the inner Greater Manchester area predominately in Moss Side, Hulme and Fallowfield. This role takes a proactive, holistic approach to managing homes and neighbourhoods, ensuring services are efficient, responsive, and cost-effective while identifying and mitigating risks. You will act as a visible local presence, working collaboratively with customers, colleagues, and partners to resolve issues, deliver the Neighbourhood Strategy, meet regulatory standards, and maximise rental income performance. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. What do our Neighbourhood Officers do: Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards. Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities. Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy. Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns. Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards. What we are looking for; A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English) Experience of working within a team and meeting deadlines in a fast-paced environment Strong customer service skills with a commitment to delivering high-quality outcomes Proven ability to manage and prioritise a demanding workload effectively Excellent communication, interpersonal and problem-solving skills A proactive, self-motivated approach with the ability to work under pressure Strong IT skills, including proficiency in Microsoft Office packages A full UK driving licence and willingness to travel across the Northwest This is an excellent opportunity for someone who is passionate about delivering great services and making a positive difference to communities We're committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues to share this commitment. As this job is based within our property care team where you ll be entering the homes of our customers, a basic criminal records background check (free of charge to you) is required. A criminal conviction does not necessarily stop you from working with us. All decisions regarding convictions will be made on a case-by-case basis. Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. (url removed)> If you wish to discuss the roles informally, please contact Ryan Heywood, Neighbourhood Team Leader - (url removed) Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We re passionate about inclusion and we d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.
We are seeking an experienced Quality Assurance and Standards Officer to support a key housing compliance and rent review programme, alongside wider housing rents, income and valuation responsibilities. For the initial 3 months, the successful candidate will lead a project to: Reconcile Affordable Rent agreements and confirm GLA approvals. Review and rationalise service charges on Affordable Rent properties. Investigate and correct London Affordable Rent (LAR) properties charged above prescribed rates. Review rents across the portfolio, identify any overcharges and implement appropriate refund processes. Undertake a valuation rationalisation exercise across approximately 7,500 properties ahead of rent convergence modelling. The ideal candidate will have substantial experience in social housing rents, rent compliance, service charges, housing finance and property valuations, with strong analytical and data management skills. This is an excellent opportunity to lead a high-profile project with significant impact across a large housing portfolio.
Jul 03, 2026
Contractor
We are seeking an experienced Quality Assurance and Standards Officer to support a key housing compliance and rent review programme, alongside wider housing rents, income and valuation responsibilities. For the initial 3 months, the successful candidate will lead a project to: Reconcile Affordable Rent agreements and confirm GLA approvals. Review and rationalise service charges on Affordable Rent properties. Investigate and correct London Affordable Rent (LAR) properties charged above prescribed rates. Review rents across the portfolio, identify any overcharges and implement appropriate refund processes. Undertake a valuation rationalisation exercise across approximately 7,500 properties ahead of rent convergence modelling. The ideal candidate will have substantial experience in social housing rents, rent compliance, service charges, housing finance and property valuations, with strong analytical and data management skills. This is an excellent opportunity to lead a high-profile project with significant impact across a large housing portfolio.
Relief Security Officer Glasgow (covering multiple locations) £12.75 - £14.35 per hour Various shifts between 8am - 8pm SG / DS SIA licence required Job Ref: 1TSSG (T145) Looking for a role where every day is different and your work really matters? We're looking for Relief Security Officers to support a range of retail sites across Glasgow . This is a varied role where you'll move between locations, helping keep people safe and sites running smoothly. If you like variety, enjoy meeting new people and take pride in doing a job well, this could be a great fit for you. You'll be joining a supportive team with ongoing training and genuine opportunities to build your career in security. Pay and Shift Details - £12.75 to £14.35 per hour - Various shifts available - Working between 8am and 8pm - Flexible, multi-site role What You'll Be Doing - Providing a visible security presence across different retail sites - Helping keep customers, colleagues and visitors safe - Monitoring and reporting incidents using the correct systems - Supporting loss prevention across stores - Responding calmly and professionally to any situations - Following all site procedures, including fire and evacuation processes - Keeping security areas clean and organised - Delivering a friendly and professional service wherever you're working - Carrying out searches in line with site requirements What We're Looking For You'll fit right in if you: - Enjoy variety and working across different locations - Communicate confidently and professionally - Stay calm under pressure - Take pride in doing your job properly - Work well both independently and as part of a team - Are comfortable using digital systems and devices Previous experience is helpful, but your attitude, reliability and professionalism are just as important. What's In It for You? - 5.6 weeks holiday per year - Workplace pension scheme - Ongoing training and development - Career progression opportunities - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Refer a friend scheme - Free uniform provided At Staffline, we believe good work is about feeling supported, valued and trusted to make a difference. That's why we work with partners who invest in their people and create opportunities to build rewarding careers. Important Information - Staffline is working in partnership with TSS to recruit security roles - TSS is a Disability Confident Leader, committed to creating an inclusive workplace - Staffline does not charge any fees to candidates at any stage of the recruitment process - Job adverts are correct at the time of publication, but details may change About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jul 03, 2026
Full time
Relief Security Officer Glasgow (covering multiple locations) £12.75 - £14.35 per hour Various shifts between 8am - 8pm SG / DS SIA licence required Job Ref: 1TSSG (T145) Looking for a role where every day is different and your work really matters? We're looking for Relief Security Officers to support a range of retail sites across Glasgow . This is a varied role where you'll move between locations, helping keep people safe and sites running smoothly. If you like variety, enjoy meeting new people and take pride in doing a job well, this could be a great fit for you. You'll be joining a supportive team with ongoing training and genuine opportunities to build your career in security. Pay and Shift Details - £12.75 to £14.35 per hour - Various shifts available - Working between 8am and 8pm - Flexible, multi-site role What You'll Be Doing - Providing a visible security presence across different retail sites - Helping keep customers, colleagues and visitors safe - Monitoring and reporting incidents using the correct systems - Supporting loss prevention across stores - Responding calmly and professionally to any situations - Following all site procedures, including fire and evacuation processes - Keeping security areas clean and organised - Delivering a friendly and professional service wherever you're working - Carrying out searches in line with site requirements What We're Looking For You'll fit right in if you: - Enjoy variety and working across different locations - Communicate confidently and professionally - Stay calm under pressure - Take pride in doing your job properly - Work well both independently and as part of a team - Are comfortable using digital systems and devices Previous experience is helpful, but your attitude, reliability and professionalism are just as important. What's In It for You? - 5.6 weeks holiday per year - Workplace pension scheme - Ongoing training and development - Career progression opportunities - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Refer a friend scheme - Free uniform provided At Staffline, we believe good work is about feeling supported, valued and trusted to make a difference. That's why we work with partners who invest in their people and create opportunities to build rewarding careers. Important Information - Staffline is working in partnership with TSS to recruit security roles - TSS is a Disability Confident Leader, committed to creating an inclusive workplace - Staffline does not charge any fees to candidates at any stage of the recruitment process - Job adverts are correct at the time of publication, but details may change About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation. Key Responsibilities of a Leasehold Officer: Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies. Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met. Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt. Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison. Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters. Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements. Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants. Conduct home visits, site inspections and customer meetings as required. Support budget monitoring, reporting and service improvement initiatives. Essential Requirements of a Leasehold Officer: Substantial experience within a Leasehold Officer or Leasehold Management role. Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes. Experience managing service charges, income collection and arrears recovery. Understanding of commercial lease management principles. Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities. Excellent communication, stakeholder management and problem-solving skills. Housing qualification at Level 3 or above (or equivalent professional qualification) desirable. What's on Offer: Temporary contract with immediate start available. Hybrid working arrangement. Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services. Competitive hourly rate dependent on experience. If this Leasehold Officer role is of interest, please apply or contact (url removed)
Jul 02, 2026
Contractor
A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation. Key Responsibilities of a Leasehold Officer: Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies. Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met. Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt. Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison. Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters. Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements. Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants. Conduct home visits, site inspections and customer meetings as required. Support budget monitoring, reporting and service improvement initiatives. Essential Requirements of a Leasehold Officer: Substantial experience within a Leasehold Officer or Leasehold Management role. Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes. Experience managing service charges, income collection and arrears recovery. Understanding of commercial lease management principles. Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities. Excellent communication, stakeholder management and problem-solving skills. Housing qualification at Level 3 or above (or equivalent professional qualification) desirable. What's on Offer: Temporary contract with immediate start available. Hybrid working arrangement. Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services. Competitive hourly rate dependent on experience. If this Leasehold Officer role is of interest, please apply or contact (url removed)
Leasehold Officer (Major Works) North London and Essex An excellent opportunity has arisen to join a well-regarded Local Authority as a Major Works & Dispute Resolution Officer within their Home Ownership team . This is a key role focused on delivering statutory consultations (Section 20) , supporting major works cost recovery , and ensuring leaseholder disputes are resolved efficiently and fairly . You'll act as the central point between residents, contractors, and internal teams - playing a vital role in delivering a transparent, compliant and customer-focused service . Key Responsibilities Lead on all statutory consultation processes (S20) for major works schemes Prepare, issue and manage Notices of Intention, Estimates and Award Provide clear guidance to leaseholders on works, costs, payment options and legal requirements Work closely with contractors and internal teams to ensure accurate information and cost recovery Attend consultation meetings and carry out site visits to verify works Maintain accurate records of all consultation and recharge activity Calculate and issue major works invoices , ensuring clear breakdowns for leaseholders Manage and resolve complex disputes and complaints , aiming for early resolution Prepare cases for County Court / First Tier Tribunal and attend hearings where required Contribute to performance targets and maintain high standards across customer service, H&S and compliance What we're looking for Strong experience delivering major works / S20 consultation processes Good understanding of leasehold legislation (incl. Landlord & Tenant Act 1985 & Commonhold & Leasehold Reform Act 2002) Experience handling leaseholder disputes, complaints or legal cases Ability to interpret leases and apply them in practice Confident engaging with residents, contractors and stakeholders Highly organised with strong attention to detail Why apply? Opportunity to work on high-value, complex major works schemes Mix of technical, customer-facing and dispute resolution work Join a collaborative Home Ownership / Leasehold team Competitive daily rate / salary Hybrid working (typically 2-3 days on site/office ) If this sounds like something you'd be keen to explore, please apply with an updated CV or get in touch for more information.
Jul 02, 2026
Contractor
Leasehold Officer (Major Works) North London and Essex An excellent opportunity has arisen to join a well-regarded Local Authority as a Major Works & Dispute Resolution Officer within their Home Ownership team . This is a key role focused on delivering statutory consultations (Section 20) , supporting major works cost recovery , and ensuring leaseholder disputes are resolved efficiently and fairly . You'll act as the central point between residents, contractors, and internal teams - playing a vital role in delivering a transparent, compliant and customer-focused service . Key Responsibilities Lead on all statutory consultation processes (S20) for major works schemes Prepare, issue and manage Notices of Intention, Estimates and Award Provide clear guidance to leaseholders on works, costs, payment options and legal requirements Work closely with contractors and internal teams to ensure accurate information and cost recovery Attend consultation meetings and carry out site visits to verify works Maintain accurate records of all consultation and recharge activity Calculate and issue major works invoices , ensuring clear breakdowns for leaseholders Manage and resolve complex disputes and complaints , aiming for early resolution Prepare cases for County Court / First Tier Tribunal and attend hearings where required Contribute to performance targets and maintain high standards across customer service, H&S and compliance What we're looking for Strong experience delivering major works / S20 consultation processes Good understanding of leasehold legislation (incl. Landlord & Tenant Act 1985 & Commonhold & Leasehold Reform Act 2002) Experience handling leaseholder disputes, complaints or legal cases Ability to interpret leases and apply them in practice Confident engaging with residents, contractors and stakeholders Highly organised with strong attention to detail Why apply? Opportunity to work on high-value, complex major works schemes Mix of technical, customer-facing and dispute resolution work Join a collaborative Home Ownership / Leasehold team Competitive daily rate / salary Hybrid working (typically 2-3 days on site/office ) If this sounds like something you'd be keen to explore, please apply with an updated CV or get in touch for more information.
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Jul 02, 2026
Contractor
Housing Officer Harrow l £22.00 per hour PAYE 37.5 hours Mon Fri Temp Are you passionate about delivering excellent housing services? Are you looking for a rewarding opportunity within Social Housing? My client, a well-established UK housing provider with a strong supported housing portfolio, is seeking a dedicated Housing Officer to join the team on an interim basis until August 2026 , with the potential for an extension. Vacancy Brief Role: Housing Officer Contract: Interim until August 2026 Hours: Full time 37.5 hours per week Location: Harrow (HA1) covering Harrow, Brent, Haringey and Enfield. Working Pattern: Monday Friday, 9am 5pm Pay Rate: £22.00 PAYE Compliance: Standard DBS required Travel: Full UK driving license & access to a vehicle required Mileage: Paid at 45p per mile (with business insurance) Key Responsibilities Manage a patch of supported living properties, ensuring they are safe, well-maintained, and compliant. Deliver high-quality housing management services, including tenancy management, arrears monitoring, allocations, lettings, and estate inspections. Handle anti-social behaviour (ASB) cases in line with policies, ensuring timely investigation, escalation, and resolution. Complete repairs inspections, report maintenance issues, and work closely with maintenance teams to ensure timely completion. Support customers to sustain their tenancies, promoting independence and ensuring they understand their rights and responsibilities. Identify vulnerable customers and make appropriate safeguarding referrals, working closely with multi-agency partners. Maximise rental income by proactively managing rent arrears, service charges, former tenant arrears, and financial inclusion support referrals. Work collaboratively with internal teams and external partners local authorities, police, fire service, contractors to ensure positive community outcomes. Support voids management by ensuring swift property turnaround and readiness for new tenants. Promote customer involvement, gather customer feedback, and support continuous improvement of local services. Use data, KPIs, and performance information to identify risks, resolve issues, and improve service delivery. Skills & Outcomes of This Role This role will strengthen your expertise across core housing management functions, including: Demonstrated experience in tenancy management, arrears recovery, ASB handling, and estate management. Excellent customer service skills with the ability to engage, listen, problem-solve and negotiate. Confidence in managing safeguarding concerns, supporting vulnerable clients, and working with multi-agency partners. Strong organisational skills and the ability to be a self-starter, managing a varied caseload across dispersed locations. Experience working with repairs teams, maintenance operatives and external contractors. Enhanced knowledge of compliance, tenancy law, housing legislation, and good neighbourhood management. Ability to analyse patch performance data and contribute to service improvement and community wellbeing. Housing Officer Housing Manager Supported Housing Supported Living Tenancy Management Income Management Rent Arrears ASB Officer Anti-Social Behaviour Void Management Allocations & Lettings Estate Management Housing Association Social Housing Housing Support Tenancy Sustainment Safeguarding Homelessness Community Housing Neighbourhood Officer Property Management Repairs & Maintenance Housing Advice Asset Management Housing Coordinator Local Authority Housing Customer Service Vulnerable Adults Multi-Agency Working Compliance Tenure Management Service Charges Housing Benefit Rent Recovery Harrow Brent Haringey Enfield
Security Officer (Relief) Magna Park, Milton Keynes £14.83 per hour 12-hour shifts (days and nights) SG / DS SIA licence required Job Ref: 1TSSG (T84) Looking for a role where your presence makes a real difference every shift? We're looking for Security Officers to support a busy distribution centre at Magna Park, Milton Keynes . This is a relief role, giving you variety in your work while playing an important part in keeping people, property and operations safe. If you take pride in staying alert, enjoy working in a professional environment and want a role where reliability really matters, this could be a great fit for you. You'll be part of a supportive team, with opportunities to build a long-term career with one of the UK's leading security providers. Pay and Shift Details - £14.83 per hour - Days and nights available, 12-hour shifts - Relief role with varied shifts What You'll Be Doing - Providing a visible security presence across the site - Helping keep colleagues, visitors and the distribution centre safe - Monitoring and reporting incidents using the correct systems - Supporting loss prevention and site security procedures - Carrying out searches in line with site requirements - Responding calmly and professionally to any issues - Following site processes, including fire and evacuation procedures - Carrying out site checks and maintaining awareness of activity - Keeping the security base clean, organised and ready for each shift - Delivering a professional and reliable service at all times What We're Looking For You'll fit right in if you: - Stay calm, focused and alert throughout your shift - Communicate clearly and confidently - Take pride in doing your job properly - Work well independently and as part of a team - Are comfortable using digital systems and devices - Enjoy working in a structured, professional environment Previous security experience is helpful, but your attitude, reliability and professionalism are just as important. What's In It for You? - 5.6 weeks holiday per year - Workplace pension scheme - Ongoing training and development - Career progression opportunities - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Refer a friend scheme - Free uniform provided At Staffline, we believe good work is about feeling supported, valued and trusted to make a difference. That's why we work with partners who invest in their people and create opportunities to build rewarding careers. Important Information - Staffline is working in partnership with TSS to recruit security roles - TSS is a Disability Confident Leader, committed to creating an inclusive workplace - Staffline does not charge any fees at any stage of the recruitment process - Job adverts are correct at the time of publication, but details may change About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jul 02, 2026
Full time
Security Officer (Relief) Magna Park, Milton Keynes £14.83 per hour 12-hour shifts (days and nights) SG / DS SIA licence required Job Ref: 1TSSG (T84) Looking for a role where your presence makes a real difference every shift? We're looking for Security Officers to support a busy distribution centre at Magna Park, Milton Keynes . This is a relief role, giving you variety in your work while playing an important part in keeping people, property and operations safe. If you take pride in staying alert, enjoy working in a professional environment and want a role where reliability really matters, this could be a great fit for you. You'll be part of a supportive team, with opportunities to build a long-term career with one of the UK's leading security providers. Pay and Shift Details - £14.83 per hour - Days and nights available, 12-hour shifts - Relief role with varied shifts What You'll Be Doing - Providing a visible security presence across the site - Helping keep colleagues, visitors and the distribution centre safe - Monitoring and reporting incidents using the correct systems - Supporting loss prevention and site security procedures - Carrying out searches in line with site requirements - Responding calmly and professionally to any issues - Following site processes, including fire and evacuation procedures - Carrying out site checks and maintaining awareness of activity - Keeping the security base clean, organised and ready for each shift - Delivering a professional and reliable service at all times What We're Looking For You'll fit right in if you: - Stay calm, focused and alert throughout your shift - Communicate clearly and confidently - Take pride in doing your job properly - Work well independently and as part of a team - Are comfortable using digital systems and devices - Enjoy working in a structured, professional environment Previous security experience is helpful, but your attitude, reliability and professionalism are just as important. What's In It for You? - 5.6 weeks holiday per year - Workplace pension scheme - Ongoing training and development - Career progression opportunities - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Refer a friend scheme - Free uniform provided At Staffline, we believe good work is about feeling supported, valued and trusted to make a difference. That's why we work with partners who invest in their people and create opportunities to build rewarding careers. Important Information - Staffline is working in partnership with TSS to recruit security roles - TSS is a Disability Confident Leader, committed to creating an inclusive workplace - Staffline does not charge any fees at any stage of the recruitment process - Job adverts are correct at the time of publication, but details may change About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Retail Security Officer Taunton £14.80 - £16.20 per hour Various shifts (early, mid and late) SG / DS SIA licence required Job Ref: 1TSSG (T1) Looking for a role where you're trusted to keep people safe and every shift has purpose? We're looking for Retail Security Officers to join a busy retail environment in Taunton . This is a role where you'll play an important part in keeping customers, colleagues and visitors safe, while being part of a supportive team. If you're confident, professional and enjoy working with people, this could be a great fit for you. Pay and Shift Details - £14.80 - £16.20 per hour (site-based rates may vary) - Various shifts available - early, mid and late - Weekend availability required What You'll Be Doing - Providing a visible security presence on site - Helping keep customers, colleagues and visitors safe - Supporting loss prevention across the store - Monitoring and reporting incidents using digital systems - Responding calmly and professionally to any issues - Following site procedures, including fire and evacuation processes - Keeping the security area clean and organised - Delivering a friendly and professional service every shift - Carrying out searches in line with site requirements What We're Looking For You'll fit right in if you: - Enjoy working with people and building trust - Communicate clearly and confidently - Stay calm under pressure - Take pride in doing your job properly - Work well as part of a team - Are comfortable using digital systems and devices You'll need to: - Be flexible and able to work weekends Previous experience is helpful, but your attitude and professionalism are what really matter. What's In It for You? - 5.6 weeks holiday per year - Workplace pension scheme - Ongoing training and development - Career progression opportunities - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Refer a friend scheme - Free uniform provided At Staffline, we believe good work is about feeling supported, valued and trusted to make a difference. That's why we work with partners who invest in their people and create opportunities to build rewarding careers. Important Information - Staffline is working in partnership with TSS to recruit security roles - TSS is a Disability Confident Leader, committed to creating an inclusive workplace - Staffline does not charge any fees at any stage of the recruitment process - Job adverts are correct at the time of publication, but details may change About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jul 02, 2026
Seasonal
Retail Security Officer Taunton £14.80 - £16.20 per hour Various shifts (early, mid and late) SG / DS SIA licence required Job Ref: 1TSSG (T1) Looking for a role where you're trusted to keep people safe and every shift has purpose? We're looking for Retail Security Officers to join a busy retail environment in Taunton . This is a role where you'll play an important part in keeping customers, colleagues and visitors safe, while being part of a supportive team. If you're confident, professional and enjoy working with people, this could be a great fit for you. Pay and Shift Details - £14.80 - £16.20 per hour (site-based rates may vary) - Various shifts available - early, mid and late - Weekend availability required What You'll Be Doing - Providing a visible security presence on site - Helping keep customers, colleagues and visitors safe - Supporting loss prevention across the store - Monitoring and reporting incidents using digital systems - Responding calmly and professionally to any issues - Following site procedures, including fire and evacuation processes - Keeping the security area clean and organised - Delivering a friendly and professional service every shift - Carrying out searches in line with site requirements What We're Looking For You'll fit right in if you: - Enjoy working with people and building trust - Communicate clearly and confidently - Stay calm under pressure - Take pride in doing your job properly - Work well as part of a team - Are comfortable using digital systems and devices You'll need to: - Be flexible and able to work weekends Previous experience is helpful, but your attitude and professionalism are what really matter. What's In It for You? - 5.6 weeks holiday per year - Workplace pension scheme - Ongoing training and development - Career progression opportunities - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Refer a friend scheme - Free uniform provided At Staffline, we believe good work is about feeling supported, valued and trusted to make a difference. That's why we work with partners who invest in their people and create opportunities to build rewarding careers. Important Information - Staffline is working in partnership with TSS to recruit security roles - TSS is a Disability Confident Leader, committed to creating an inclusive workplace - Staffline does not charge any fees at any stage of the recruitment process - Job adverts are correct at the time of publication, but details may change About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Senior Complaints Officer (Housing) Location : Hackney E8 - Hybrid Rate : 339 per day (Umbrella) / 252 per day (PAYE) Start: ASAP Directorate : Climate, Homes and Economy / Housing Reports To : Performance Improvement and Complaints Manager Job Purpose : The London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory systems are in place. You will work closely with Assistant Directors and managers across the service to deliver responsive, customer-focused, and value-for-money services. Key Responsibilities : Undertake thorough investigations into sensitive and complex resident and Housing Ombudsman complaints, as well as managing Member Enquiries. Check and quality-assure the work of team members. Lead on workstreams and projects that involve managing input from partners and teams across the wider organisation. Identify where service failures and inefficiencies create unnecessary demand. Capture lessons learned and highlight common trends to drive long-term service improvements. Provide support and guidance to less experienced staff and Performance Officers in complaints handling. Build effective relationships with external partners to share intelligence and coordinate joint action. What We Are Looking For: Extensive experience in housing complaints investigation and resolution, with a track record of achieving excellent outcomes for residents. Experience of dealing with stage 1 and stage 2 complaint s with confidence The ability to cut through complex evidence, identify root causes, and reach timely, independent decisions. Outstanding interpersonal skills, with the ability to manage relationships with senior managers, partners, and residents who may be frustrated or angry due to service failures. A flexible approach, capable of contributing to multiple projects across different parts of the Housing service simultaneously. Sector Knowledge: Experience or in-depth knowledge in one or more of the following priority housing areas is highly advantageous: Housing Repairs Anti-Social Behaviour Management / Community Safety Home Ownership and Service Charges Tenancy Services and Income Collection TMO Management, Resident Engagement, and Planned Works Resident Safety To Apply : If you have the relevant experience and the drive to thrive in a high-performing culture and want to help us shape a better housing service for Hackney residents, please submit your CV today! Please note due to the high number of applications only successful applicants will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jul 02, 2026
Seasonal
Senior Complaints Officer (Housing) Location : Hackney E8 - Hybrid Rate : 339 per day (Umbrella) / 252 per day (PAYE) Start: ASAP Directorate : Climate, Homes and Economy / Housing Reports To : Performance Improvement and Complaints Manager Job Purpose : The London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory systems are in place. You will work closely with Assistant Directors and managers across the service to deliver responsive, customer-focused, and value-for-money services. Key Responsibilities : Undertake thorough investigations into sensitive and complex resident and Housing Ombudsman complaints, as well as managing Member Enquiries. Check and quality-assure the work of team members. Lead on workstreams and projects that involve managing input from partners and teams across the wider organisation. Identify where service failures and inefficiencies create unnecessary demand. Capture lessons learned and highlight common trends to drive long-term service improvements. Provide support and guidance to less experienced staff and Performance Officers in complaints handling. Build effective relationships with external partners to share intelligence and coordinate joint action. What We Are Looking For: Extensive experience in housing complaints investigation and resolution, with a track record of achieving excellent outcomes for residents. Experience of dealing with stage 1 and stage 2 complaint s with confidence The ability to cut through complex evidence, identify root causes, and reach timely, independent decisions. Outstanding interpersonal skills, with the ability to manage relationships with senior managers, partners, and residents who may be frustrated or angry due to service failures. A flexible approach, capable of contributing to multiple projects across different parts of the Housing service simultaneously. Sector Knowledge: Experience or in-depth knowledge in one or more of the following priority housing areas is highly advantageous: Housing Repairs Anti-Social Behaviour Management / Community Safety Home Ownership and Service Charges Tenancy Services and Income Collection TMO Management, Resident Engagement, and Planned Works Resident Safety To Apply : If you have the relevant experience and the drive to thrive in a high-performing culture and want to help us shape a better housing service for Hackney residents, please submit your CV today! Please note due to the high number of applications only successful applicants will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Bedfordshire Fire and Rescue Service
Kempston, Bedfordshire
Payroll Officer Job reference: REQ (Apply online only) Location: Southfields Road, Kempston MK42 7NR Salary: Circa £30,024 - £32,061 per annum FTE (£19,475 rising to £20,796 per annum, actual for 24 hours per week) Hours: Part time, 24 hours per week Package: Flexitime scheme, Local Government Pension Scheme (LGPS), Holiday allowance of 25 days (pro rata) plus public holidays on joining. We are looking for an experienced Payroll Officer to join our team. You will play a key role in delivering comprehensive payroll administration across the organisation, ensuring all salary-related matters are investigated and resolved to support an accurate and timely monthly pay run. About Us: Working together to keep Bedfordshire safe. Bedfordshire Fire & Rescue Service s mission is to provide outstanding fire and rescue services that help make Bedfordshire safer. Our staff deliver this by working together to follow our Core Values. About the role The Payroll Officer provides key support to the Payroll Section, undertaking a range of activities including complex pay calculations, processing routine pay claims and queries, and supporting wider administrative tasks as required. The role involves working with large volumes of data across a variety of systems, so confidence in using software packages and a high level of attention to detail are essential to ensure accuracy within spreadsheets and information systems. Due to the manual nature of some processes, the post holder will need to be confident in checking their own and others work to maintain accuracy and minimise errors, while ensuring compliance with relevant Government legislation. Key Responsibilities: Review and verify payroll transactions, including expenses, overtime, additional hours, acting up and absence, ensuring accurate payments and deductions in line with Service policy and legislation. Maintain up to date knowledge of Local Government and Fire pension schemes including employee administration record keeping, abatement calculations, reconciling monthly pension extracts, uploading files to administrators, verifying pensioner payroll, and ensuring compliance with Auto Enrolment and statutory deadlines. Extract temporary data from Self Service and rostering systems and import into core payroll; reconciling the monthly payroll and ensuring any errors/out of balance records are investigated and corrected prior to Payroll Manager review. Liaise closely with Finance to ensure that monthly reconciliations and costings of the third-party payments are undertaken and manual recoding is actioned to ensure budgets are charged correctly. Undertake complex calculations and collate information in respect of payroll matters in order to provide responses to pension administrators, Freedom of Information requests, internal and external audits, costings and other related issues. Advise on and review working methods and controls relating to all payroll practices in conjunction with the Payroll Manager in order to identify effective and auditable methods of achieving the required output. Interpret and advise on statutory changes. National Joint Council (NJC), Local Government Association, Department of Work and Pensions (DWP) and His Majesty s Revenue and Customs (HMRC) guidance including mileage rates and legislation to ensure it is applied correctly to payroll matters. Process and verify employee changes in iTrent (starters, leavers, transfers, promotions), ensuring accurate and controlled payments. Liaise with Human Resources colleagues to ensure the correct rate of pay is remunerated for sick, maternity and other leave at relevant intervals in line with Service policy to ensure that occupational and statutory payments are processed appropriately. Manage payroll queries via the inbox, resolving issues promptly and in line with procedures and legislation. Apply the Schemes of Conditions of Service relating to Grey Book, Green Book and Gold Book, maintaining records in line with the Data Protection legislation, to ensure efficient and effective payroll administration is provided. About you You will have a strong eye for detail, be confident handling sensitive and confidential information, and able to maintain accuracy under pressure. With experience of payroll processes and complex data, you will bring excellent organisational and communication skills to support a high-quality and compliant payroll service. You will have: English and Maths (GCSE grade 4 or above or equivalent experience). In depth experience of using computer systems and a variety of software packages including use of a computerised Payroll/Time and Attendance systems. In depth experience of using Microsoft Office applications, including Word and Excel. In depth knowledge of complex numerical calculations. In depth experience working in a payroll environment (or similar) with knowledge of PAYE, Tax, National Insurance (NI), Real Time Information (RTI), Statutory payments (SSP, SMP etc). In depth experience of interpreting DWP and HRMC regulations and providing advice to employees and managers. Able to exercise strict confidentiality in handling information of a confidential or sensitive nature in line with data protection legislation. Good verbal and written communication skills and excellent telephone manner. Ability to work effectively to deadlines in a logical and methodical approach and to manage a number of tasks simultaneously. Closing date: Monday 20 July 2026 Previous applicants need not apply. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. N.B. This is a public-facing role, and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are spent under the provision of the Act. The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role. Bedfordshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safer recruitment, and to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment. Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community. As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process. As part of our commitment to the Armed Forces Covenant, we encourage applications from those who have served, are serving, or are part of a military family. Your skills and experience are valued here. No agencies please.
Jul 02, 2026
Full time
Payroll Officer Job reference: REQ (Apply online only) Location: Southfields Road, Kempston MK42 7NR Salary: Circa £30,024 - £32,061 per annum FTE (£19,475 rising to £20,796 per annum, actual for 24 hours per week) Hours: Part time, 24 hours per week Package: Flexitime scheme, Local Government Pension Scheme (LGPS), Holiday allowance of 25 days (pro rata) plus public holidays on joining. We are looking for an experienced Payroll Officer to join our team. You will play a key role in delivering comprehensive payroll administration across the organisation, ensuring all salary-related matters are investigated and resolved to support an accurate and timely monthly pay run. About Us: Working together to keep Bedfordshire safe. Bedfordshire Fire & Rescue Service s mission is to provide outstanding fire and rescue services that help make Bedfordshire safer. Our staff deliver this by working together to follow our Core Values. About the role The Payroll Officer provides key support to the Payroll Section, undertaking a range of activities including complex pay calculations, processing routine pay claims and queries, and supporting wider administrative tasks as required. The role involves working with large volumes of data across a variety of systems, so confidence in using software packages and a high level of attention to detail are essential to ensure accuracy within spreadsheets and information systems. Due to the manual nature of some processes, the post holder will need to be confident in checking their own and others work to maintain accuracy and minimise errors, while ensuring compliance with relevant Government legislation. Key Responsibilities: Review and verify payroll transactions, including expenses, overtime, additional hours, acting up and absence, ensuring accurate payments and deductions in line with Service policy and legislation. Maintain up to date knowledge of Local Government and Fire pension schemes including employee administration record keeping, abatement calculations, reconciling monthly pension extracts, uploading files to administrators, verifying pensioner payroll, and ensuring compliance with Auto Enrolment and statutory deadlines. Extract temporary data from Self Service and rostering systems and import into core payroll; reconciling the monthly payroll and ensuring any errors/out of balance records are investigated and corrected prior to Payroll Manager review. Liaise closely with Finance to ensure that monthly reconciliations and costings of the third-party payments are undertaken and manual recoding is actioned to ensure budgets are charged correctly. Undertake complex calculations and collate information in respect of payroll matters in order to provide responses to pension administrators, Freedom of Information requests, internal and external audits, costings and other related issues. Advise on and review working methods and controls relating to all payroll practices in conjunction with the Payroll Manager in order to identify effective and auditable methods of achieving the required output. Interpret and advise on statutory changes. National Joint Council (NJC), Local Government Association, Department of Work and Pensions (DWP) and His Majesty s Revenue and Customs (HMRC) guidance including mileage rates and legislation to ensure it is applied correctly to payroll matters. Process and verify employee changes in iTrent (starters, leavers, transfers, promotions), ensuring accurate and controlled payments. Liaise with Human Resources colleagues to ensure the correct rate of pay is remunerated for sick, maternity and other leave at relevant intervals in line with Service policy to ensure that occupational and statutory payments are processed appropriately. Manage payroll queries via the inbox, resolving issues promptly and in line with procedures and legislation. Apply the Schemes of Conditions of Service relating to Grey Book, Green Book and Gold Book, maintaining records in line with the Data Protection legislation, to ensure efficient and effective payroll administration is provided. About you You will have a strong eye for detail, be confident handling sensitive and confidential information, and able to maintain accuracy under pressure. With experience of payroll processes and complex data, you will bring excellent organisational and communication skills to support a high-quality and compliant payroll service. You will have: English and Maths (GCSE grade 4 or above or equivalent experience). In depth experience of using computer systems and a variety of software packages including use of a computerised Payroll/Time and Attendance systems. In depth experience of using Microsoft Office applications, including Word and Excel. In depth knowledge of complex numerical calculations. In depth experience working in a payroll environment (or similar) with knowledge of PAYE, Tax, National Insurance (NI), Real Time Information (RTI), Statutory payments (SSP, SMP etc). In depth experience of interpreting DWP and HRMC regulations and providing advice to employees and managers. Able to exercise strict confidentiality in handling information of a confidential or sensitive nature in line with data protection legislation. Good verbal and written communication skills and excellent telephone manner. Ability to work effectively to deadlines in a logical and methodical approach and to manage a number of tasks simultaneously. Closing date: Monday 20 July 2026 Previous applicants need not apply. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. N.B. This is a public-facing role, and it is essential to have the ability to converse at ease with members of the public and provide advice in accurate spoken English. This post will be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) (England and Wales) Order 2023. Therefore, applicants are not entitled to withhold information about convictions which for other purposes are spent under the provision of the Act. The appointment will be made subject to satisfactory pre-employment clearances, including an enhanced Disclosure and Barring Service (DBS) clearance at the level required for the role. Bedfordshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safer recruitment, and to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment. Bedfordshire Fire and Rescue Service is an equal opportunities employer that welcomes applications from all sections of the community. As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process. As part of our commitment to the Armed Forces Covenant, we encourage applications from those who have served, are serving, or are part of a military family. Your skills and experience are valued here. No agencies please.
Carrington West are assisting their local authority client in London in the search for a Local Land Charges Officer, to join their Town Planning Department on an initial 6 month contract, then rolling. The main purpose of the role is to is to assist in the day to day running of an efficient and effective Local Land Charges service providing search results and making sure deadlines are met The successful candidate must have previous experience in a similar role and must have the ability to come in and hit the ground running whilst supporting and providing guidance to other members of staff. A list of responsibilities are highlighted below: -The role holder will register and assess land charges searches interpreting the search request against records held on the land charges register and other planning systems. -The role holder will be responsible for dispatching the completed search result documents integrating information supplied by other departments. -The role holder will also be responsible to updating and maintaining the land charges register with new land charges and removal of charges where required. -The role holder will also be responsible for providing exceptional customer service to all of our customers. -The role holder will also help support the team and junior members of staff The council are looking for candidates who will be able to hit the ground running with previous experience. Our client is looking for someone to start almost immediately, so if you are interested in going forward for the role then please don't hold back. Carrington West Pay Rate - £25-35 per/hour (DOE) Job Ref - 67294 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
Jul 02, 2026
Contractor
Carrington West are assisting their local authority client in London in the search for a Local Land Charges Officer, to join their Town Planning Department on an initial 6 month contract, then rolling. The main purpose of the role is to is to assist in the day to day running of an efficient and effective Local Land Charges service providing search results and making sure deadlines are met The successful candidate must have previous experience in a similar role and must have the ability to come in and hit the ground running whilst supporting and providing guidance to other members of staff. A list of responsibilities are highlighted below: -The role holder will register and assess land charges searches interpreting the search request against records held on the land charges register and other planning systems. -The role holder will be responsible for dispatching the completed search result documents integrating information supplied by other departments. -The role holder will also be responsible to updating and maintaining the land charges register with new land charges and removal of charges where required. -The role holder will also be responsible for providing exceptional customer service to all of our customers. -The role holder will also help support the team and junior members of staff The council are looking for candidates who will be able to hit the ground running with previous experience. Our client is looking for someone to start almost immediately, so if you are interested in going forward for the role then please don't hold back. Carrington West Pay Rate - £25-35 per/hour (DOE) Job Ref - 67294 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you.
? About Us At Harris Academy Tottenham, we are innovative, open and collaborative. We would like fellow innovators, passionate pedagogists and creative class leaders to join us during this exciting time. With a dedicated SLT team on hand for support and guidance, there are a multitude of CPD opportunities to thrive on. You can expect to be a part of a fantastic team of dedicated teachers and support staff as well as an attentive, supportive work culture. Our brand-new facilities allow us to continue expanding our curriculum offer, ensuring students experiences are both varied and enriching. The premises has undergone a comprehensive programme of refurbishment, and reached completion in May 2019. Our new Sports Block opened in May 2019, and has fantastic facilities including a Sports Hall, Activity Studio, Multi Use Game Areas. Having been recognised as 'Outstanding' by OFSTED in January 2023, we are excited to have new members of staff join us in delivering transformative learning experiences. The inspectors commented that 'learning is the business of the day' and that sentiment underpins all that we do. Since then, the school continues to grow and strive for the highest standards. "At our Academy, children will develop their academic scholarship alongside their character; becoming citizens who are a credit to their local community. We provide an extensive extracurricular programme to allow students to develop as a well-rounded person, ready and prepared to embark upon whichever pathway they desire. That is only possible through the partnership that exists between families and colleagues and partners at the academy. We are incredibly proud of the close relationships that develop between colleagues, parents, governors and pupils, and indeed they are central to all that we do." Nick Soar, Executive Principal ? Summary We are looking for an experienced individual to effectively take charge of the day-to-day health of each student within the Academy and support with admissions. The actual salary for this role will be £29,506.74-£ hours per week, 41 weeks per year - term time + three weeks). ? Main Areas of Responsibility Your responsibilities will include: Being the first point of contact in respect of administering first aid, and the named responsible officer for all first aid matters Managing the register of suitably qualified first aiders within the Academy and ensuring that there are sufficient qualified staff Administration of student medication Delivering the specific medical related needs of students Administering the programme of student medical examinations, assessments and inoculations, assisting if necessary Advising and training Academy staff in specific procedures which they may be expected to carry out in the absence of a trained nurse Promoting health education in partnership with the teaching/support staff and the Health Authority Maintaining the highest possible standards of clinical procedures Liaising with parents and medical personnel to ensure that the health needs of students are satisfied Ensuring that suitable and sufficient stocks of first aid consumables and equipment are maintained Working within current Child Protection Procedures and to liaising with the campus nominated Child Protection Officer Ensuring confidentiality of all medical information Maintaining up-to-date clinical and professional practice Administration of admissions in to the Academy Main point of contact for Admissions, Open Evening, Transition and other student Induction events, with parents, students, staff and Local Authority Admissions Team Administration of Open Morning, including arranging publicity. Attending Open Morning to assist in the event and to give advice to parents on our Admissions Procedure Ensuring that transition and enrolment with the Academy goes smoothly by Regularly contacting parents Sending out Admissions Packs and collating consent and information forms Raising new student folders, management of student records and archiving Inputting student details on the MIS System, following up missing data Qualifications & Experience We would like to hear from you if you have: A good level of education Good communication skills, including a good telephone manner A good level of competency in ICT, including Microsoft Office Strong organisation skills A recognised First Aid Qualification or higher educational achievement Experience of working in a busy office environment Experience of working with adults and pupils For a full job description and person specification, please download the Job Pack. ? Rewards & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more abouton our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qua
Jul 02, 2026
Full time
? About Us At Harris Academy Tottenham, we are innovative, open and collaborative. We would like fellow innovators, passionate pedagogists and creative class leaders to join us during this exciting time. With a dedicated SLT team on hand for support and guidance, there are a multitude of CPD opportunities to thrive on. You can expect to be a part of a fantastic team of dedicated teachers and support staff as well as an attentive, supportive work culture. Our brand-new facilities allow us to continue expanding our curriculum offer, ensuring students experiences are both varied and enriching. The premises has undergone a comprehensive programme of refurbishment, and reached completion in May 2019. Our new Sports Block opened in May 2019, and has fantastic facilities including a Sports Hall, Activity Studio, Multi Use Game Areas. Having been recognised as 'Outstanding' by OFSTED in January 2023, we are excited to have new members of staff join us in delivering transformative learning experiences. The inspectors commented that 'learning is the business of the day' and that sentiment underpins all that we do. Since then, the school continues to grow and strive for the highest standards. "At our Academy, children will develop their academic scholarship alongside their character; becoming citizens who are a credit to their local community. We provide an extensive extracurricular programme to allow students to develop as a well-rounded person, ready and prepared to embark upon whichever pathway they desire. That is only possible through the partnership that exists between families and colleagues and partners at the academy. We are incredibly proud of the close relationships that develop between colleagues, parents, governors and pupils, and indeed they are central to all that we do." Nick Soar, Executive Principal ? Summary We are looking for an experienced individual to effectively take charge of the day-to-day health of each student within the Academy and support with admissions. The actual salary for this role will be £29,506.74-£ hours per week, 41 weeks per year - term time + three weeks). ? Main Areas of Responsibility Your responsibilities will include: Being the first point of contact in respect of administering first aid, and the named responsible officer for all first aid matters Managing the register of suitably qualified first aiders within the Academy and ensuring that there are sufficient qualified staff Administration of student medication Delivering the specific medical related needs of students Administering the programme of student medical examinations, assessments and inoculations, assisting if necessary Advising and training Academy staff in specific procedures which they may be expected to carry out in the absence of a trained nurse Promoting health education in partnership with the teaching/support staff and the Health Authority Maintaining the highest possible standards of clinical procedures Liaising with parents and medical personnel to ensure that the health needs of students are satisfied Ensuring that suitable and sufficient stocks of first aid consumables and equipment are maintained Working within current Child Protection Procedures and to liaising with the campus nominated Child Protection Officer Ensuring confidentiality of all medical information Maintaining up-to-date clinical and professional practice Administration of admissions in to the Academy Main point of contact for Admissions, Open Evening, Transition and other student Induction events, with parents, students, staff and Local Authority Admissions Team Administration of Open Morning, including arranging publicity. Attending Open Morning to assist in the event and to give advice to parents on our Admissions Procedure Ensuring that transition and enrolment with the Academy goes smoothly by Regularly contacting parents Sending out Admissions Packs and collating consent and information forms Raising new student folders, management of student records and archiving Inputting student details on the MIS System, following up missing data Qualifications & Experience We would like to hear from you if you have: A good level of education Good communication skills, including a good telephone manner A good level of competency in ICT, including Microsoft Office Strong organisation skills A recognised First Aid Qualification or higher educational achievement Experience of working in a busy office environment Experience of working with adults and pupils For a full job description and person specification, please download the Job Pack. ? Rewards & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more abouton our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qua