CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in London. About the Role: To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client's facility. To ensure effective communication with client, peers, building tenants and management at all times. Key Tasks: Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly Ensure image of front of house is maintained Process and monitor requests to book meeting rooms / training rooms, ensuring all requirements are satisfied. (AV, seating layout, hospitality, climate). Monitor conference room booking system, ensure we deliver a proactive and professional service to client Assist with organisation of larger meeting and event bookings with the client. Coordinating with the back of house team to support events Log, monitor, update helpdesk calls for faults and required improvements; update and complete when applicable Ensure that clients security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures Fire Warden for the client floor Liaise with security to ensure overall service to users in the building is maintained Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained Continually communicate building issues to end users, client and CBRE Management team. Escalate urgent issues identified through to the Workplace Experience Manager Floor walks of client floor and rooms to ensure environment is presentable and everything is working, To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported on the Harbour App Work with and support other members of the team Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training Carry out any other reasonable tasks as and when required as requested by CBRE FM team. Work with other team members of the CBRE FM team within the Region and when required, UK & I team Skills and Experience: Customer Service Skills Excellent Communication skills Works well in a team environment Self-motivated and resourceful. Ability to organise and prioritise own workload Service orientated attitude combined with innovative thinking Good level of PC and MS office skills Experience of similar environment; commitment to team culture and approach to service delivery Evidence of Excellent Customer Service Delivery Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jun 30, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in London. About the Role: To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client's facility. To ensure effective communication with client, peers, building tenants and management at all times. Key Tasks: Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly Ensure image of front of house is maintained Process and monitor requests to book meeting rooms / training rooms, ensuring all requirements are satisfied. (AV, seating layout, hospitality, climate). Monitor conference room booking system, ensure we deliver a proactive and professional service to client Assist with organisation of larger meeting and event bookings with the client. Coordinating with the back of house team to support events Log, monitor, update helpdesk calls for faults and required improvements; update and complete when applicable Ensure that clients security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures Fire Warden for the client floor Liaise with security to ensure overall service to users in the building is maintained Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained Continually communicate building issues to end users, client and CBRE Management team. Escalate urgent issues identified through to the Workplace Experience Manager Floor walks of client floor and rooms to ensure environment is presentable and everything is working, To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported on the Harbour App Work with and support other members of the team Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training Carry out any other reasonable tasks as and when required as requested by CBRE FM team. Work with other team members of the CBRE FM team within the Region and when required, UK & I team Skills and Experience: Customer Service Skills Excellent Communication skills Works well in a team environment Self-motivated and resourceful. Ability to organise and prioritise own workload Service orientated attitude combined with innovative thinking Good level of PC and MS office skills Experience of similar environment; commitment to team culture and approach to service delivery Evidence of Excellent Customer Service Delivery Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Property Helpdesk Supervisor Location: Bracknell (Hybrid)Salary: Up to £35,000 + BenefitsHours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You: Experience within helpdesk, facilities or property support Previous team leadership or supervisory experience Strong organisational and customer service skills Confident managing multiple priorities and stakeholders What's on Offer: Competitive salary + benefits package Hybrid working Strong team culture within a growing organisation Opportunity to secure a permanent role
Jun 30, 2026
Contractor
Property Helpdesk Supervisor Location: Bracknell (Hybrid)Salary: Up to £35,000 + BenefitsHours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You: Experience within helpdesk, facilities or property support Previous team leadership or supervisory experience Strong organisational and customer service skills Confident managing multiple priorities and stakeholders What's on Offer: Competitive salary + benefits package Hybrid working Strong team culture within a growing organisation Opportunity to secure a permanent role
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Jun 30, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: London Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Property Helpdesk Supervisor Location: Bracknell (Hybrid) Salary: Up to £35,000 + Benefits Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You: Experience within helpdesk, facilities or property support Previous team leadership or supervisory experience Strong organisational and customer service skills Confident managing multiple priorities and stakeholders What's on Offer: Competitive salary + benefits package Hybrid working Strong team culture within a growing organisation Opportunity to secure a permanent role
Jun 28, 2026
Contractor
Property Helpdesk Supervisor Location: Bracknell (Hybrid) Salary: Up to £35,000 + Benefits Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You: Experience within helpdesk, facilities or property support Previous team leadership or supervisory experience Strong organisational and customer service skills Confident managing multiple priorities and stakeholders What's on Offer: Competitive salary + benefits package Hybrid working Strong team culture within a growing organisation Opportunity to secure a permanent role
Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.
Jun 27, 2026
Full time
Service Coordinator (Repairs & Engineering) East Leeds, just off the M1 28,000 - 31,000 + Outstanding Benefits HVAC Recruitment is working with a rapidly growing national engineering and home services organisation to recruit a Service Coordinator for its Leeds operation. This is an excellent opportunity for someone from a planning, scheduling, repairs, customer service or engineering support background who enjoys working in a fast-paced environment and being at the centre of a busy operation. As a Service Coordinator, you'll be responsible for coordinating engineers, managing repair requests, liaising with customers and ensuring jobs are completed efficiently and on time. The role would suit candidates currently working as a Service Coordinator, Repairs Coordinator, Maintenance Coordinator, Engineering Coordinator, Scheduler, Planner or Helpdesk Coordinator. The Role You will be responsible for managing incoming repair requests, coordinating engineer attendance, updating customers, resolving scheduling issues and ensuring a high standard of customer service throughout the repair process. Working closely with engineers and operational teams, you'll play a key role in ensuring jobs are completed safely, efficiently and within agreed service levels. The Package The salary is 28,000 - 31,000 depending on experience, however the overall package is considerably stronger than most comparable roles in the region. Benefits include: 30 days annual leave plus bank holidays, private medical cover, life assurance, enhanced family-friendly policies, company pension, free breakfast, complimentary fruit, tea and coffee, regular social events and ongoing training and development. The company has invested heavily in creating a modern working environment and offers genuine long-term career progression. A number of employees have progressed from operational support positions into technical, management and leadership roles as the business has grown. Requirements Strong communication skills, good organisational ability, confidence working with customers and engineers, excellent attention to detail and the ability to remain calm when managing multiple priorities. Previous experience within planning, scheduling, repairs, maintenance, facilities management, housing, engineering or service environments would be advantageous. If you're looking for a long-term opportunity with a growing organisation that genuinely invests in its people, we'd love to hear from you.
Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites). This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis. As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide. The Role As the Inhouse Consultant CAFM Specialist, you ll: Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards. Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites. Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation. Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights. You To be successful in the role of In-house Consultant CAFM Specialist, you ll bring: Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle. Relevant experience is desirable: Experience in CAFM , FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge. Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable. Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders. Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe. What's in it for you? This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects. The position offers: A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate). A £5,000 car allowance and a performance-related bonus scheme worth up to 20% . A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations). Direct influence on high-profile operational projects that enhance business efficiency. Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to secure this impactful role!
Jun 27, 2026
Full time
Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites). This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis. As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide. The Role As the Inhouse Consultant CAFM Specialist, you ll: Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards. Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites. Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation. Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights. You To be successful in the role of In-house Consultant CAFM Specialist, you ll bring: Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle. Relevant experience is desirable: Experience in CAFM , FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge. Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable. Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders. Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe. What's in it for you? This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects. The position offers: A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate). A £5,000 car allowance and a performance-related bonus scheme worth up to 20% . A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations). Direct influence on high-profile operational projects that enhance business efficiency. Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to secure this impactful role!
Acs Business Performance Ltd
Willenhall, West Midlands
Facilities & Maintenance Manager We're working with a leading industrial business based in Willenhall , looking for an experienced Facilities and Maintenance Manager to lead their onsite maintenance team and drive key operational improvements. This is a hands-on leadership role responsible for managing site facilities, plant, and equipment, while ensuring full legal and safety compliance. You'll play a key part in facility restructuring, equipment upgrades, and layout optimisation to support long-term operational efficiency. Ideal for someone with a background in plant and building maintenance , and strong experience in mechanical, electrical, and factory services . Key Responsibilities Lead the facilities and maintenance function across the site Ensure legal compliance (e.g., insurance, F-Gas, fire systems, water risk, drawings) Maintain up-to-date records and systems (e.g., helpdesk, plant info, weekly tasks) Manage and coordinate contractors for repairs, servicing, and compliance Handle quote gathering, purchase requisitions, and contractor scheduling Act as Person in Charge (PIC) for on-site activities (RAMs, permits, inductions) Support operational layout changes and equipment reconditioning initiatives Skills & Experience Required Proven experience in facilities, plant, and mechanical/electrical maintenance Strong working knowledge of building services and factory equipment CAD experience (creating and modifying site/electrical layout drawings) Qualifications in Mechanical Engineering Maintenance (e.g., EITB or equivalent) Basic CNC programming knowledge (desirable) Strong organisational, leadership, and contractor management skills ACS are recruiting for a Facilities and Maintenance Manager. If you feel that you have the skills and experience required in this advertisement to be a Facilities and Maintenance Manager submit your CV including an outline of your experience as a Facilities and Maintenance Manager. It is always a good idea to include a covering letter outlining your experience as a Facilities and Maintenance Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Facilities and Maintenance Manager role you desire.
Oct 08, 2025
Full time
Facilities & Maintenance Manager We're working with a leading industrial business based in Willenhall , looking for an experienced Facilities and Maintenance Manager to lead their onsite maintenance team and drive key operational improvements. This is a hands-on leadership role responsible for managing site facilities, plant, and equipment, while ensuring full legal and safety compliance. You'll play a key part in facility restructuring, equipment upgrades, and layout optimisation to support long-term operational efficiency. Ideal for someone with a background in plant and building maintenance , and strong experience in mechanical, electrical, and factory services . Key Responsibilities Lead the facilities and maintenance function across the site Ensure legal compliance (e.g., insurance, F-Gas, fire systems, water risk, drawings) Maintain up-to-date records and systems (e.g., helpdesk, plant info, weekly tasks) Manage and coordinate contractors for repairs, servicing, and compliance Handle quote gathering, purchase requisitions, and contractor scheduling Act as Person in Charge (PIC) for on-site activities (RAMs, permits, inductions) Support operational layout changes and equipment reconditioning initiatives Skills & Experience Required Proven experience in facilities, plant, and mechanical/electrical maintenance Strong working knowledge of building services and factory equipment CAD experience (creating and modifying site/electrical layout drawings) Qualifications in Mechanical Engineering Maintenance (e.g., EITB or equivalent) Basic CNC programming knowledge (desirable) Strong organisational, leadership, and contractor management skills ACS are recruiting for a Facilities and Maintenance Manager. If you feel that you have the skills and experience required in this advertisement to be a Facilities and Maintenance Manager submit your CV including an outline of your experience as a Facilities and Maintenance Manager. It is always a good idea to include a covering letter outlining your experience as a Facilities and Maintenance Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Facilities and Maintenance Manager role you desire.
Description About the Role We're looking for a passionate and detail-driven leader to join our Facilities Department at Butlin's Skegness Resort, where maintaining compliance isn't just a task-it's a fundamental priority. As our Helpdesk & Compliance Manager, you'll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You'll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards. In this fast-paced, high-energy environment, you'll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin's internal policies, and all relevant legislation. You'll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework. You'll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes-it's about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you'll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly. Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn. About You We're seeking a passionate and experienced leader from a detail-oriented environment such as maintenance, construction, or facilities management. You'll need to demonstrate strong planning and prioritisation skills, along with the confidence to communicate effectively and engage with teams across all levels of the organisation. A curious mindset is essential, as is the willingness to challenge existing processes and drive continuous improvement. You'll bring a proactive attitude and a high level of self-motivation, with the ability to solve problems independently while also working collaboratively within a team. While your technical skills and experience are valuable, we place equal importance on your mindset, approach, and attitude-these are what truly set exceptional leaders apart. A genuine passion for leading and developing others is key. You'll be committed to supporting your team through regular one-to-one conversations and coaching, helping them grow and succeed in their roles. Above all, you'll be driven by the desire to deliver outstanding experiences to our guests. Every interaction matters, and you'll constantly seek ways to enhance and elevate the guest journey wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Oct 06, 2025
Full time
Description About the Role We're looking for a passionate and detail-driven leader to join our Facilities Department at Butlin's Skegness Resort, where maintaining compliance isn't just a task-it's a fundamental priority. As our Helpdesk & Compliance Manager, you'll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You'll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards. In this fast-paced, high-energy environment, you'll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin's internal policies, and all relevant legislation. You'll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework. You'll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes-it's about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you'll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly. Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn. About You We're seeking a passionate and experienced leader from a detail-oriented environment such as maintenance, construction, or facilities management. You'll need to demonstrate strong planning and prioritisation skills, along with the confidence to communicate effectively and engage with teams across all levels of the organisation. A curious mindset is essential, as is the willingness to challenge existing processes and drive continuous improvement. You'll bring a proactive attitude and a high level of self-motivation, with the ability to solve problems independently while also working collaboratively within a team. While your technical skills and experience are valuable, we place equal importance on your mindset, approach, and attitude-these are what truly set exceptional leaders apart. A genuine passion for leading and developing others is key. You'll be committed to supporting your team through regular one-to-one conversations and coaching, helping them grow and succeed in their roles. Above all, you'll be driven by the desire to deliver outstanding experiences to our guests. Every interaction matters, and you'll constantly seek ways to enhance and elevate the guest journey wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Head of Facilities Salary: 50,000 - 56,000 per annum Location: Fife / Edinburgh Contract: Full-time, Permanent An excellent opportunity has arisen for a proactive and experienced Head of Facilities to join a leading independent team. Key responsibilities include: Leading and developing a high-performing Facilities team (maintenance, janitorial, and grounds) Overseeing all facilities operations including maintenance, cleaning, transport, lettings and security Managing health & safety across the campus, ensuring compliance and best practice Monitoring and delivering planned preventative maintenance and capital projects Supporting sustainability initiatives and the school's net-zero objectives Managing budgets, contracts, procurement and risk assessments Ensuring smooth delivery of major school events and external lettings About the Role: Reporting to the Business Director, the Head of Facilities plays a crucial leadership role in the effective and safe running of the school site. You will be a visible and approachable figure, ensuring high standards are maintained across the campus and that the needs of staff, pupils and visitors are consistently met. This is a varied and hands-on role, requiring excellent organisational, communication and leadership skills. You will also be part of the out-of-hours emergency rota and contribute to operational planning at a senior level. Essential Requirements: Proven experience managing a team in a customer-focused environment Strong facilities or maintenance background Excellent organisational and planning abilities Confident communicator and team leader Budget management and supplier procurement experience Proficient in Microsoft Office and facilities helpdesk systems Strong understanding of Health & Safety legislation and compliance Flexible, calm under pressure, and comfortable with hands-on tasks Desirable: Technical trade background Experience delivering capital or refurbishment projects Knowledge of school operations or educational settings Why Work With Us? This is a unique opportunity to shape and maintain the working environment of a prestigious private school while contributing to long-term improvements and sustainability goals. The school offers a supportive working culture, strong leadership, and an attractive location in one of Edinburgh's most desirable areas. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
Head of Facilities Salary: 50,000 - 56,000 per annum Location: Fife / Edinburgh Contract: Full-time, Permanent An excellent opportunity has arisen for a proactive and experienced Head of Facilities to join a leading independent team. Key responsibilities include: Leading and developing a high-performing Facilities team (maintenance, janitorial, and grounds) Overseeing all facilities operations including maintenance, cleaning, transport, lettings and security Managing health & safety across the campus, ensuring compliance and best practice Monitoring and delivering planned preventative maintenance and capital projects Supporting sustainability initiatives and the school's net-zero objectives Managing budgets, contracts, procurement and risk assessments Ensuring smooth delivery of major school events and external lettings About the Role: Reporting to the Business Director, the Head of Facilities plays a crucial leadership role in the effective and safe running of the school site. You will be a visible and approachable figure, ensuring high standards are maintained across the campus and that the needs of staff, pupils and visitors are consistently met. This is a varied and hands-on role, requiring excellent organisational, communication and leadership skills. You will also be part of the out-of-hours emergency rota and contribute to operational planning at a senior level. Essential Requirements: Proven experience managing a team in a customer-focused environment Strong facilities or maintenance background Excellent organisational and planning abilities Confident communicator and team leader Budget management and supplier procurement experience Proficient in Microsoft Office and facilities helpdesk systems Strong understanding of Health & Safety legislation and compliance Flexible, calm under pressure, and comfortable with hands-on tasks Desirable: Technical trade background Experience delivering capital or refurbishment projects Knowledge of school operations or educational settings Why Work With Us? This is a unique opportunity to shape and maintain the working environment of a prestigious private school while contributing to long-term improvements and sustainability goals. The school offers a supportive working culture, strong leadership, and an attractive location in one of Edinburgh's most desirable areas. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
