Overview: Are you a high-performing operations leader ready to spearhead a premier traffic management operation? We are partnering with a market-leading delivery specialist to find a dynamic General Operations Manager. Reporting directly to the Managing Directors, you will champion the safe, compliant, and highly profitable delivery of all major contracts, high-speed motorway networks, and local authority works. If you are a strategic thinker who thrives on optimization, commercial growth, and leading elite field-based teams, this is your next career defining move. Key Responsibilities: Operational Leadership: Drive day-to-day delivery across 12D, 12AB, utilities, and major schemes, ensuring absolute service excellence. Resource & Fleet Optimization: Oversee workforce planning, fatigue management, and smart commercial procurement for fleet and plant assets to maximize return on investment. Commercial & KPI Management: Deliver operations within strict budgets, identifying margin-improvement opportunities whilst tracking high-performing operational KPIs. HSEQ & Compliance: Foster a flawless safety culture, working alongside the HSEQ Director to ensure strict alignment with Chapter 8, Sector Schemes, and Working Time Regulations. Client & Stakeholder Management: Build robust relationships with National Highways, principal contractors, and local authorities to secure long-term project success. Qualifications: Industry Expertise: Proven track record in a senior operations role within Traffic Management or a fast-paced, field-based logistics environment. Technical Knowledge: Deep understanding of Chapter 8, NRSWA, 12D/12AB sector schemes, and streetworks permitting systems. Leadership & Commercial Acumen: Exceptional capability in managing large, reactive field teams, complex rotas, and multi-million pound operational budgets. Agility: Elite organizational and communication skills, with the ability to pivot rapidly in a high-pressure, reactive market. Benefits: Highly competitive base salary tailored to attract top-tier industry talent. Comprehensive executive benefits package, including a premium company car or car allowance. Performance-driven bonus structure directly tied to operational profitability. Clear, accelerated progression pathways towards executive-level leadership within a rapidly growing organization. If you are ready to take full ownership of a market-leading operation and drive exceptional results, apply today for a confidential discussion.
Jul 03, 2026
Full time
Overview: Are you a high-performing operations leader ready to spearhead a premier traffic management operation? We are partnering with a market-leading delivery specialist to find a dynamic General Operations Manager. Reporting directly to the Managing Directors, you will champion the safe, compliant, and highly profitable delivery of all major contracts, high-speed motorway networks, and local authority works. If you are a strategic thinker who thrives on optimization, commercial growth, and leading elite field-based teams, this is your next career defining move. Key Responsibilities: Operational Leadership: Drive day-to-day delivery across 12D, 12AB, utilities, and major schemes, ensuring absolute service excellence. Resource & Fleet Optimization: Oversee workforce planning, fatigue management, and smart commercial procurement for fleet and plant assets to maximize return on investment. Commercial & KPI Management: Deliver operations within strict budgets, identifying margin-improvement opportunities whilst tracking high-performing operational KPIs. HSEQ & Compliance: Foster a flawless safety culture, working alongside the HSEQ Director to ensure strict alignment with Chapter 8, Sector Schemes, and Working Time Regulations. Client & Stakeholder Management: Build robust relationships with National Highways, principal contractors, and local authorities to secure long-term project success. Qualifications: Industry Expertise: Proven track record in a senior operations role within Traffic Management or a fast-paced, field-based logistics environment. Technical Knowledge: Deep understanding of Chapter 8, NRSWA, 12D/12AB sector schemes, and streetworks permitting systems. Leadership & Commercial Acumen: Exceptional capability in managing large, reactive field teams, complex rotas, and multi-million pound operational budgets. Agility: Elite organizational and communication skills, with the ability to pivot rapidly in a high-pressure, reactive market. Benefits: Highly competitive base salary tailored to attract top-tier industry talent. Comprehensive executive benefits package, including a premium company car or car allowance. Performance-driven bonus structure directly tied to operational profitability. Clear, accelerated progression pathways towards executive-level leadership within a rapidly growing organization. If you are ready to take full ownership of a market-leading operation and drive exceptional results, apply today for a confidential discussion.
Are you an experienced Lifecycle Manager with a background in PFI, PPP or Facilities Management projects? We're recruiting for a Lifecycle Manager to oversee lifecycle activities on a major hospital project in Tyne and Wear, supporting asset performance, risk management and long-term value delivery. The Role As the Lifecycle Manager, you will: Manage lifecycle plans and assess their impact on project risk and performance. Provide technical guidance on lifecycle proposals from FM providers. Monitor planned and reactive lifecycle works across the hospital project. Support budgeting, financial reporting and lifecycle expenditure reviews. Deliver lifecycle analysis, spend tracking and replacement strategies. Promote best practice, identify efficiencies and drive value across the project. Ensure compliance with Health & Safety and CDM requirements. About You To be successful as a Lifecycle Manager, you'll have: Degree-level qualification in Construction, Facilities Management or a related discipline. Experience managing operational PFI or PPP projects. Strong knowledge of lifecycle management, asset management and project delivery. Understanding of project finance within the PFI sector. Knowledge of CDM requirements and Health & Safety regulations. Excellent communication, stakeholder management and analytical skills. What's in it for You? £60,000 - £70,000 salary Private medical insurance Life assurance and pension scheme Hybrid working (up to 2 days from home) Opportunity to work on a high-profile hospital project Career development within a specialist infrastructure and asset management business Location: Tyne and Wear (3 days onsite, 2 days remote). Apply Now If you're an experienced Lifecycle Manager looking for your next challenge in asset management, facilities management or PFI projects, we'd love to hear from you. Click Apply Now to submit your CV or contact Alfie Young for a confidential discussion. Interviews are taking place now, so don't miss this opportunity to further your Lifecycle Manager career.
Jul 03, 2026
Full time
Are you an experienced Lifecycle Manager with a background in PFI, PPP or Facilities Management projects? We're recruiting for a Lifecycle Manager to oversee lifecycle activities on a major hospital project in Tyne and Wear, supporting asset performance, risk management and long-term value delivery. The Role As the Lifecycle Manager, you will: Manage lifecycle plans and assess their impact on project risk and performance. Provide technical guidance on lifecycle proposals from FM providers. Monitor planned and reactive lifecycle works across the hospital project. Support budgeting, financial reporting and lifecycle expenditure reviews. Deliver lifecycle analysis, spend tracking and replacement strategies. Promote best practice, identify efficiencies and drive value across the project. Ensure compliance with Health & Safety and CDM requirements. About You To be successful as a Lifecycle Manager, you'll have: Degree-level qualification in Construction, Facilities Management or a related discipline. Experience managing operational PFI or PPP projects. Strong knowledge of lifecycle management, asset management and project delivery. Understanding of project finance within the PFI sector. Knowledge of CDM requirements and Health & Safety regulations. Excellent communication, stakeholder management and analytical skills. What's in it for You? £60,000 - £70,000 salary Private medical insurance Life assurance and pension scheme Hybrid working (up to 2 days from home) Opportunity to work on a high-profile hospital project Career development within a specialist infrastructure and asset management business Location: Tyne and Wear (3 days onsite, 2 days remote). Apply Now If you're an experienced Lifecycle Manager looking for your next challenge in asset management, facilities management or PFI projects, we'd love to hear from you. Click Apply Now to submit your CV or contact Alfie Young for a confidential discussion. Interviews are taking place now, so don't miss this opportunity to further your Lifecycle Manager career.
Assistant Project Manager - Highways & Infrastructure Rate: £300 per day (Umbrella, Inside IR35) Contract: 9-12 months Start: June 2026 Location: Hybrid - 3 days per week onsite at a local authority office in the East of England. The Opportunity We are recruiting for an experienced Assistant Project Manager to support the delivery of a major highways maintenance and infrastructure programme within a local authority. This is an excellent opportunity to join a busy project team delivering essential highway improvement works, with a particular focus on a critical winter readiness programme across an extensive highway network. You'll be responsible for coordinating preventative maintenance schemes and working collaboratively with internal teams, contractors and stakeholders to ensure works are completed ahead of the winter season. Key Responsibilities Deliver highway maintenance and infrastructure projects from inception through to completion. Manage project programmes, budgets, risks and delivery timelines. Prepare project reports, technical updates and progress reports. Support procurement processes and contract management activities. Build effective relationships with councillors, contractors, local communities and other stakeholders. Ensure projects comply with Health & Safety legislation and CDM Regulations. Undertake site visits and attend project meetings as required. About the Programme The successful candidate will support the delivery of a winter resilience workstream across a large highway network, including: Coordinating preventative highway maintenance through district-wide works programmes. Working closely with streetworks, reactive maintenance and contractor teams to maximise on-site delivery ahead of the winter period. Supporting the efficient planning and execution of maintenance activities to improve network resilience. About You To be considered for this role, you will have: A minimum of five years' experience working in Highways & Transport within a UK public sector organisation. Experience delivering capital highway maintenance or infrastructure projects. A strong understanding of project lifecycle management. Experience managing budgets, stakeholders and project delivery. Knowledge of NEC contracts and project management software (desirable). Excellent communication, organisation and stakeholder management skills. A full UK driving licence and access to your own vehicle. This is an excellent contract opportunity for an experienced Assistant Project Manager looking to contribute to a high-profile highways programme and play a key role in delivering essential infrastructure improvements.
Jul 01, 2026
Seasonal
Assistant Project Manager - Highways & Infrastructure Rate: £300 per day (Umbrella, Inside IR35) Contract: 9-12 months Start: June 2026 Location: Hybrid - 3 days per week onsite at a local authority office in the East of England. The Opportunity We are recruiting for an experienced Assistant Project Manager to support the delivery of a major highways maintenance and infrastructure programme within a local authority. This is an excellent opportunity to join a busy project team delivering essential highway improvement works, with a particular focus on a critical winter readiness programme across an extensive highway network. You'll be responsible for coordinating preventative maintenance schemes and working collaboratively with internal teams, contractors and stakeholders to ensure works are completed ahead of the winter season. Key Responsibilities Deliver highway maintenance and infrastructure projects from inception through to completion. Manage project programmes, budgets, risks and delivery timelines. Prepare project reports, technical updates and progress reports. Support procurement processes and contract management activities. Build effective relationships with councillors, contractors, local communities and other stakeholders. Ensure projects comply with Health & Safety legislation and CDM Regulations. Undertake site visits and attend project meetings as required. About the Programme The successful candidate will support the delivery of a winter resilience workstream across a large highway network, including: Coordinating preventative highway maintenance through district-wide works programmes. Working closely with streetworks, reactive maintenance and contractor teams to maximise on-site delivery ahead of the winter period. Supporting the efficient planning and execution of maintenance activities to improve network resilience. About You To be considered for this role, you will have: A minimum of five years' experience working in Highways & Transport within a UK public sector organisation. Experience delivering capital highway maintenance or infrastructure projects. A strong understanding of project lifecycle management. Experience managing budgets, stakeholders and project delivery. Knowledge of NEC contracts and project management software (desirable). Excellent communication, organisation and stakeholder management skills. A full UK driving licence and access to your own vehicle. This is an excellent contract opportunity for an experienced Assistant Project Manager looking to contribute to a high-profile highways programme and play a key role in delivering essential infrastructure improvements.
My client is seeking an experienced Block Manager to join their team, managing a varied residential portfolio of low & mid-rise blocks. This role would suit someone with a solid grounding in block management who is confident in handling both operational and more complex leasehold matters.The position offers exposure beyond traditional block management, including involvement in legal processes, major works and portfolio oversight. Key Responsibilities Acting as a primary point of contact for leaseholders, managing enquiries and providing a high level of service Oversee reactive maintenance issues, including site inspections, contractor coordination, and issuing purchase orders Manage insurance-related matters, including claims handling and overseeing associated works Ensure compliance across the portfolio, including arranging inspections, certifications, and statutory reports Handle day-to-day administration associated with property management Manage licence applications (alterations, sub-letting, lease variations), including liaising with solicitors where required Address breaches of lease, working alongside legal advisors where necessary Liaise with external managing agents regarding arrears, maintenance issues, and major works programmes Respond to queries from managing agents and leaseholders across the wider portfolio Manage sales enquiries, including preparation of LPE1 packs and undertaking property inspections when required Support and assist with the management of building insurance arrangements Oversee contractors operating under term agreements (e.g. cleaning, landscaping, maintenance) Assist with the delivery of major works projects, including involvement in Section 20 consultation processes Support arrears management across both in-house and externally managed properties Contribute to the preparation of annual service charge budgets Assist in managing ancillary income streams such as parking spaces and garages Prepare and contribute to reports covering arrears, breaches, licences, and major works Work closely with managing agents and landlords, reviewing budgets, demands, and expenditure approvals Candidate Requirements Minimum 5 years' block (residential) property management experience TPI qualification (essential) Strong working knowledge of leasehold management and relevant legislation Experience managing contractors, major works, and compliance requirements Confident handling leaseholder and stakeholder relationships Highly organised, proactive, and able to manage a busy and varied workload Strong communication and problem-solving skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 30, 2026
Full time
My client is seeking an experienced Block Manager to join their team, managing a varied residential portfolio of low & mid-rise blocks. This role would suit someone with a solid grounding in block management who is confident in handling both operational and more complex leasehold matters.The position offers exposure beyond traditional block management, including involvement in legal processes, major works and portfolio oversight. Key Responsibilities Acting as a primary point of contact for leaseholders, managing enquiries and providing a high level of service Oversee reactive maintenance issues, including site inspections, contractor coordination, and issuing purchase orders Manage insurance-related matters, including claims handling and overseeing associated works Ensure compliance across the portfolio, including arranging inspections, certifications, and statutory reports Handle day-to-day administration associated with property management Manage licence applications (alterations, sub-letting, lease variations), including liaising with solicitors where required Address breaches of lease, working alongside legal advisors where necessary Liaise with external managing agents regarding arrears, maintenance issues, and major works programmes Respond to queries from managing agents and leaseholders across the wider portfolio Manage sales enquiries, including preparation of LPE1 packs and undertaking property inspections when required Support and assist with the management of building insurance arrangements Oversee contractors operating under term agreements (e.g. cleaning, landscaping, maintenance) Assist with the delivery of major works projects, including involvement in Section 20 consultation processes Support arrears management across both in-house and externally managed properties Contribute to the preparation of annual service charge budgets Assist in managing ancillary income streams such as parking spaces and garages Prepare and contribute to reports covering arrears, breaches, licences, and major works Work closely with managing agents and landlords, reviewing budgets, demands, and expenditure approvals Candidate Requirements Minimum 5 years' block (residential) property management experience TPI qualification (essential) Strong working knowledge of leasehold management and relevant legislation Experience managing contractors, major works, and compliance requirements Confident handling leaseholder and stakeholder relationships Highly organised, proactive, and able to manage a busy and varied workload Strong communication and problem-solving skills If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Planning Manager - Utilities Transformation Excellent first step in moving from an operational role into a change and transformation position. Location: West Midlands (between Birmingham & Coventry) Salary: 60,000 - 65,000 + benefits Permanent position working on a Hybrid basis (3 days on-site, 2 days from home) The Resolute Group have been retained by a leading National Utilities Consultancy who are driving a major transformation programme within the Streetworks and Planning function. They are looking for two Planning Managers to join on a permanent basis, bringing expertise to shape processes, embed best practice, and support the successful implementation of new systems. Day to day duties could include: Supporting the client with the planning and scheduling of reactive and corrective maintenance activities across water and gas networks. Identifying the processes undertaken when prioritising work orders to ensure urgent faults and breakdowns are addressed quickly while balancing planned and preventative maintenance tasks. Mapping out the resources, skills, and equipment effectively to understand the productivity and minimise downtime. Ensuring compliance with health, safety, and industry regulations at all stages of the planning cycle. Supporting, training, and guiding the Planning team through the implementation of new planning systems. Embedding best practice in planning processes, ensuring consistency and efficiency across teams. Collaborating with Change Consultants and stakeholders to streamline workflows and reporting. This role is working on a client's site 3 days a week, then 2 days a week from home on a hybrid working pattern. The days will change to reflect your involvement with the project and client's expectations. Required Experience: Planning experience focused on Utilities and ideally reactive maintenance. Full UK driving licence as travel is a requirement to visit the client site. Living in a commutable location to the West Midlands (Birmingham / Coventry) PLEASE NOTE: You need to be living and eligible to work in the UK to be considered for this position. If you are interested in this position, please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on (phone number removed). If this role isn't quite right for you, please follow The Resolute Group on LinkedIn and view our website for all our latest opportunities. All correspondence will be dealt with in the strictest of confidence
Oct 08, 2025
Full time
Planning Manager - Utilities Transformation Excellent first step in moving from an operational role into a change and transformation position. Location: West Midlands (between Birmingham & Coventry) Salary: 60,000 - 65,000 + benefits Permanent position working on a Hybrid basis (3 days on-site, 2 days from home) The Resolute Group have been retained by a leading National Utilities Consultancy who are driving a major transformation programme within the Streetworks and Planning function. They are looking for two Planning Managers to join on a permanent basis, bringing expertise to shape processes, embed best practice, and support the successful implementation of new systems. Day to day duties could include: Supporting the client with the planning and scheduling of reactive and corrective maintenance activities across water and gas networks. Identifying the processes undertaken when prioritising work orders to ensure urgent faults and breakdowns are addressed quickly while balancing planned and preventative maintenance tasks. Mapping out the resources, skills, and equipment effectively to understand the productivity and minimise downtime. Ensuring compliance with health, safety, and industry regulations at all stages of the planning cycle. Supporting, training, and guiding the Planning team through the implementation of new planning systems. Embedding best practice in planning processes, ensuring consistency and efficiency across teams. Collaborating with Change Consultants and stakeholders to streamline workflows and reporting. This role is working on a client's site 3 days a week, then 2 days a week from home on a hybrid working pattern. The days will change to reflect your involvement with the project and client's expectations. Required Experience: Planning experience focused on Utilities and ideally reactive maintenance. Full UK driving licence as travel is a requirement to visit the client site. Living in a commutable location to the West Midlands (Birmingham / Coventry) PLEASE NOTE: You need to be living and eligible to work in the UK to be considered for this position. If you are interested in this position, please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on (phone number removed). If this role isn't quite right for you, please follow The Resolute Group on LinkedIn and view our website for all our latest opportunities. All correspondence will be dealt with in the strictest of confidence
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Oct 03, 2025
Full time
We're looking for a proactive and customer-focused Property Services Officer with solid experience in property maintenance and management to join our supportive housing team. You'll work closely with partners to deliver efficient property and asset management services, resolving issues, managing priorities, and ensuring high-quality, timely, and cost-effective outcomes. Success in this role requires strong people skills, a flexible mindset, and a commitment to delivering exceptional service to our residents. This is an 18-month fixed-term contract. About the Department The Church of England Pensions Board provide retirement housing and pensions, set by the Church of England, for those who have served or worked for the Church. Our Property Team manage repairs and major works to occupied rental and shared ownership properties located throughout England and Wales (around 1,300 homes in total), along with repairs, grounds maintenance and similar services to a small number of communal areas owned by the Board. What you'll be doing As part of the team, you will manage a specific region and oversee ad hoc daily repairs and major works and any specific projects assigned to you by the Property Services Manager. Budget & Portfolio Management: Oversee a £1M property services budget for repairs and major works across a regional portfolio of 240 properties. Contractor & Partner Coordination : Work with maintenance partners and third-party providers to ensure high-quality, cost-effective service delivery. Major Works Oversight : Collaborate with internal teams to assess property needs, manage resident communications, and issue work orders. Procurement & Quotations : Source quotes for various property works including landscaping, renewals, and structural repairs. Regulatory Compliance : Handle insurance claims, planning applications, building control, and statutory notices with internal and external professionals. Resident Engagement : Conduct satisfaction surveys and manage complaints to ensure service quality and fairness. Health & Safety & Safeguarding : Ensure resident safety during works, working closely with housing teams. Contractor Meetings : Organise and document meetings with contractors and consultants, ensuring follow-up on action plans. Transition Management : Support the shift from reactive to planned maintenance while maintaining service continuity. Data & Systems Management : Maintain accurate records, update housing systems, and ensure compliance documentation is complete. Financial Processing : Manage payments, invoices, and accounting processes in collaboration with Finance. About You To be successful in this role, you will need: Substantial experience of working within a Housing and/or Property Services environment Experience in Asset Management Knowledge of building construction and preventative maintenance Experience in delivering a customer-focused service Experience of providing support to residents/tenants Genuine skills in engagement and communication, including negotiation and persuasion. IT Literate with previous experience of using Microsoft Office and SAP Real Estate, Plant Maintenance and Finance platforms Good communication, negotiation and liaison skills Attention to detail, ability to follow defined processes and procedures, and good record keeping. For a full person specification, please see the attached job description. What we offer Your Salary A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary. Your Benefits 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time). We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance. We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships. Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines. Access to Occupational Health, and an Employee Assistance Programme Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest. Apply for eligibility for an Eyecare voucher. Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies. Please note: You must have the right to work in the UK to be considered for the role.
Fantastic Opportunity for a motivated Building Surveyor based in the Southwest Your new company Your new Organisation is responsible for the management of some 2,600 residential properties across 65 developments throughout England. Forty-eight of these developments, representing 2,000 units, are 'retirement' developments where ownership of property is restricted to those over the age of at least 55 years old. The retirement portfolio is the predominant part of the organisation's management business. Your new role As Building Surveyor, you will have overall responsibility for the maintenance of the buildings and equipment on each of the developments within your geographical 'patch'. You should appreciate that in retirement developments there are usually lifts, alarms, automatic doors and other related equipment, so a surveyor who has an understanding of such M&E-related systems would be an ideal addition to the team. You will report to the Technical Director, who is part of the company's management team, on all aspects of contracts and the technical administration of estates under management. Furthermore, on most of the retirement developments there is also an Owners' Board, constituted of those living in the development. You will also be expected to account to these boards on relevant technical issues. The organisation has two home-based Regional Estates Managers, each covering an appropriate geographical area. You will be expected to liaise with your Regional Manager as necessary and to keep him or her fully apprised of progress on matters on which you are working. Day-to-day duties will include the following: Undertake new build development inspections/surveys Condition Surveys Mechanical and Electrical equipment surveys Undertake Small Works (reactive maintenance projects) Undertake Major Works across all sites/projects Risk assessments/Health and Safety responsibilities. What you'll need to succeed Essential Knowledge/Experience Extensive knowledge of the common faults in the methods of repairing, maintaining and improving a residential property, while also having a good knowledge of the legal framework relating to the construction and maintenance of residential properties. Knowledge of Leasehold Management and the preparation or issuing of Section 20 notices. Good understanding of the fundamentals of stock condition assessments and planned maintenance programming. At least 3 years' worth of experience of commissioning or supervising maintenance work. Ability to write specifications for all common areas of repair, maintenance and small-scale improvement in residential property. Maths and English to GCSE or equivalent and HNC/HND in Building. Ability to carry out basic technical drawings to explain detailed requests to contractors. Must have a UK driving licence. Desirable Knowledge/Experience. Knowledge of the Retirement Housing Sector. Previous use of hand-held maintenance IT equipment Presentation skills in small group settings. To staff and tenants. Membership of a professional body i.e., CIOB or similar. What you'll get in return Car allowance and 45p a mile mileage 25 days annual leave 6% company pension contribution Hybrid working What you need to do now If you are interested in the opportunity, please apply online today! Or feel free to contact a member of the Hays team today to discuss opportunities across the market. #
Sep 24, 2025
Full time
Fantastic Opportunity for a motivated Building Surveyor based in the Southwest Your new company Your new Organisation is responsible for the management of some 2,600 residential properties across 65 developments throughout England. Forty-eight of these developments, representing 2,000 units, are 'retirement' developments where ownership of property is restricted to those over the age of at least 55 years old. The retirement portfolio is the predominant part of the organisation's management business. Your new role As Building Surveyor, you will have overall responsibility for the maintenance of the buildings and equipment on each of the developments within your geographical 'patch'. You should appreciate that in retirement developments there are usually lifts, alarms, automatic doors and other related equipment, so a surveyor who has an understanding of such M&E-related systems would be an ideal addition to the team. You will report to the Technical Director, who is part of the company's management team, on all aspects of contracts and the technical administration of estates under management. Furthermore, on most of the retirement developments there is also an Owners' Board, constituted of those living in the development. You will also be expected to account to these boards on relevant technical issues. The organisation has two home-based Regional Estates Managers, each covering an appropriate geographical area. You will be expected to liaise with your Regional Manager as necessary and to keep him or her fully apprised of progress on matters on which you are working. Day-to-day duties will include the following: Undertake new build development inspections/surveys Condition Surveys Mechanical and Electrical equipment surveys Undertake Small Works (reactive maintenance projects) Undertake Major Works across all sites/projects Risk assessments/Health and Safety responsibilities. What you'll need to succeed Essential Knowledge/Experience Extensive knowledge of the common faults in the methods of repairing, maintaining and improving a residential property, while also having a good knowledge of the legal framework relating to the construction and maintenance of residential properties. Knowledge of Leasehold Management and the preparation or issuing of Section 20 notices. Good understanding of the fundamentals of stock condition assessments and planned maintenance programming. At least 3 years' worth of experience of commissioning or supervising maintenance work. Ability to write specifications for all common areas of repair, maintenance and small-scale improvement in residential property. Maths and English to GCSE or equivalent and HNC/HND in Building. Ability to carry out basic technical drawings to explain detailed requests to contractors. Must have a UK driving licence. Desirable Knowledge/Experience. Knowledge of the Retirement Housing Sector. Previous use of hand-held maintenance IT equipment Presentation skills in small group settings. To staff and tenants. Membership of a professional body i.e., CIOB or similar. What you'll get in return Car allowance and 45p a mile mileage 25 days annual leave 6% company pension contribution Hybrid working What you need to do now If you are interested in the opportunity, please apply online today! Or feel free to contact a member of the Hays team today to discuss opportunities across the market. #