10 jobs found

Business Development Manager - Multimodal Freight Forwarding - £40,000 - £60,000 About the Role Our client, a well-established and growing freight forwarding and logistics provider, is seeking an ambitious Business Development Manager to join their Aberdeen office. This is an excellent opportunity for a driven sales professional with experience in the freight and logistics sector to play a key role in developing new business opportunities and driving revenue growth. The successful candidate will be responsible for generating new business across road, sea, and air freight services , building long-term customer relationships, and identifying opportunities to expand the company's market presence. Business Development Manager - The Details Competitive basic salary of £40,000 - £60,000 depending on experience Attractive and uncapped commission structure with strong earning potential Immediate start available Opportunity to join a respected and growing freight forwarding business Supportive management team and long-term career progression opportunities Office-based role in Aberdeen with a collaborative working environment Business Development Manager - Requirements Proven business development or sales experience within freight forwarding, logistics, or supply chain services Strong knowledge of one or more freight modes, including road, sea, and air freight Demonstrable track record of winning new business and achieving sales targets Excellent negotiation, presentation, and communication skills Commercially minded with strong relationship-building abilities Self-motivated, proactive, and results-driven Ability to manage multiple opportunities and priorities effectively Strong IT and CRM system proficiency Experience selling multimodal freight solutions Existing network of contacts within relevant industries Understanding of customs procedures and international trade Experience working with import and export freight services Business Development Manager - Responsibilities Identify, target, and secure new business opportunities across multimodal freight forwarding services Develop and implement effective sales strategies to achieve and exceed revenue targets Build and maintain a strong pipeline of prospective customers Conduct sales meetings, presentations, and negotiations with decision-makers Prepare and present tailored freight and logistics solutions to clients Generate and manage quotations, proposals, and tender submissions Work closely with operational teams to ensure seamless service delivery Develop strong relationships with customers to maximise retention and account growth Monitor market trends, competitor activity, and emerging business opportunities Maintain accurate sales records and pipeline management through CRM systems Represent the company professionally at industry events and networking opportunities This role would suit an experienced freight forwarding sales professional, account manager, or business development specialist who thrives on winning new business and developing long-term client partnerships. Whether your background is primarily in road, sea, air, or a combination of freight modes, our client is keen to speak with commercially driven individuals looking to take the next step in their career. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website/privacy-policy

Customer Service Team Leader - Airfreight Imports Reporting to: Import Manager About the Role We are seeking an experienced Customer Service Team Leader to oversee our Airfreight Imports Customer Service team. You will be responsible for delivering exceptional customer service, managing key import accounts, supporting operational efficiency, and leading a high-performing team within a fast-paced freight forwarding environment. Key Responsibilities Customer Service & Operations Act as the main escalation point for import customers and resolve complex issues. Manage customer enquiries relating to import shipments, customs clearance, documentation, and deliveries. Maintain proactive communication with customers, overseas agents, airlines, and internal departments. Ensure accurate and timely processing of import documentation and compliance requirements. Coordinate with Customs, Warehouse, and Transport teams to ensure smooth shipment delivery. Oversee job costing and billing accuracy. Team Leadership Lead, motivate, and develop the Import Customer Service team. Allocate workloads and monitor team performance against service targets. Provide coaching, training, and regular performance reviews. Ensure compliance with company policies and industry regulations. Commercial Support Assist with rate requests, quotations, and customer solutions. Support key customer relationships and service delivery. Identify operational risks and opportunities for improvement. Continuous Improvement Drive process improvements and service enhancements. Support the implementation of new systems and procedures. Contribute to achieving departmental KPIs and business objectives. Requirements Previous experience in Airfreight Imports within a freight forwarding environment. Strong customer service and account management skills. Experience leading or supervising a team. Good understanding of customs procedures and import documentation. Excellent communication, organisation, and problem-solving abilities. Commercial awareness and ability to work in a fast-paced environment. 4 on 4 off Days

An exciting new position is available at Heathrow for this dynamic, rapidly expanding Forwarder for an Import Freight Account Manager (freight forwarding), the successful candidate will have a freight forwarding import & Customs background, cross training will be provided in the areas/modes needed, it is also essential they have excellent client interaction skills/commercial awareness. Employment Terms for the Import Freight Account Manager The company is offering a base salary between £35-40k NEG depending on level of experience. General hours are Monday to Friday 09:00 - 17:30hrs (Some flexibility when required). Hybrid opportunity post probation 25 days holiday (Rises quickly with service)/Pension/Healthcare & a Yearly Discretionary Bonus which is subject to profit and performance Full time permanent job offering opportunities for progression where individual performance is recognised and rewarded. Genuine support from a team of hard working, dedicated individuals Friendly working environment where opinions and fresh ideas are actively encouraged. Job Overview The role for an Import Freight Account Manager is extremely varied where you will become a key member of an operations team, actively involved in managing imports shipments from start to finish. You will be responsible for arranging shipments by the appropriate method to suit the clients requirement i.e. airfreight, road freight, courier, sea freight & cross trade movements. You will be hands on with every aspect of the forwarding process, ensuring the customer receives the highest level of service, and that they receive their goods safely and on-time. Tasks and responsibilities for the Import Freight Account Manager: Working to strict deadlines to co-ordinate Worldwide multimodal imports with end to end responsibility (liaising with overseas agents/airlines/transport providers and customers until point of delivery). Strong customer relationships to understand requirements and always deliver excellent customer service. Processing relevant import documentation including submitting Import Customs entries using ASM Sequoia. Liaising effectively and building close relationships with our supply chain including shippers, importers, agents and clients. Quotations, pricing and invoicing clients. Requirements, Skills & Experience for the Import Freight Account Manager: Minimum 3+ years experience in in a start to finish role in Air Freight Imports. Customs entry experience Customer service - excellent telephone manner and English communication skills (verbal & written) Computer literate - good level on Microsoft Word/Excel. In house systems - use of Cargowise One is considered an advantage. Desired characteristics for the Import Freight Account Manager: Hard working & enthusiastic with a high level of attention to detail. A positive can-do attitude, with a willingness to learn/take responsibility and develop new skills. Quick problem-solving ability, particularly when working under pressure. Excellent communication and customer service skills, with ability to build relationship with clients and deliver a high level of customer care. The ability to adapt to changing circumstances.

Freight Account Manager / BDM Location: Fully Remote Salary: Up to 70k + 20% Uncapped Commission Company Car Laptop Mobile Phone Pension 24 Days Holiday + Bank Holidays Build Something Bigger Are you an experienced Freight Sales professional looking for more than just another sales role? We're looking for an ambitious Freight Account Manager to join a growing freight forwarding business and play a key role in building and expanding the commercial function. This is an opportunity to make a real impact. You'll have the freedom to develop your own customer base, increase revenue and help shape the future direction of the business, with genuine progression opportunities available. The Role As a Freight Account Manager, you will be responsible for winning new business and developing long-term relationships with customers moving freight both within the UK and internationally. Your responsibilities will include: Developing and maintaining your own portfolio of freight forwarding customers Generating new business through proactive sales activity and networking Booking and attending customer meetings Providing quotations across Road, Sea and Air Freight services Advising customers on Customs solutions and international shipping Delivering exceptional customer service and building long-term relationships Working closely with the operations team to ensure a seamless customer experience Supporting operational teams during busy periods where required Managing your sales pipeline and achieving agreed revenue targets What They Are Looking For Previous experience within Freight Forwarding sales or account management Strong knowledge of Road, Air, Sea Freight and Customs A proven track record of winning and developing new business Commercially minded with excellent negotiation skills Self-motivated with a proactive approach to sales Excellent communication and relationship-building skills A desire to grow with an ambitious and expanding business What's on Offer 70,000 Basic DOE 20% uncapped commission with no upper earnings limit Company car Laptop and mobile phone Pension scheme 24 days holiday plus Bank Holidays Office-based, hybrid or fully remote working available depending on experience and location Genuine opportunity to build and develop your own customer portfolio Long-term career progression, including the opportunity to help build and lead a future sales team

Time Appointments have been instructed to recruit for a Branch Manager to join a forward-thinking business based in Felixstowe. The successful candidate will oversee the day-to-day management of the office, driving profitability and growth. Key Duties: Accountable for the overall operational and financial success of the branch, ensuring business objectives are achieved. Identify and implement opportunities for local market growth, revenue generation, and business expansion. Build, nurture, and strengthen client relationships to support long-term business partnerships. Drive customer acquisition, retention, and development strategies to maximise account value and satisfaction. Oversee the delivery of services across the branch, ensuring high standards of quality, efficiency, and compliance. Lead, motivate, and develop team members, creating a positive culture focused on performance, accountability, and continuous improvement. Ensure adherence to company procedures, industry standards, and all relevant regulatory requirements. Develop and maintain strong relationships with key suppliers, partners, and stakeholders to support business objectives. Collaborate with finance teams to monitor outstanding balances, improve cash flow, and minimise financial risk. Previous Skills & Experience: Leadership experience is essential; you must be comfortable managing teams and performance. Previous experience from Ocean Freight Forwarding would be beneficial. Strong understanding of FCL and LCL operations. Benefits: Competitive Salary Pension Scheme Onsite parking

Business Development Manager (Ocean Freight) - Middlesbrough - 65,000 - 70,000 + Car Allowance + Bonus The Role This Business Development Manager opportunity is with a well-established freight forwarding business based in Middlesbrough, looking to strengthen its Ocean Freight offering across the UK. The business is seeking a commercially driven Business Development Manager with a proven track record of winning new business within Ocean Freight. You'll be responsible for developing strategic customer relationships, securing profitable new accounts and growing the company's presence across Ocean Import and Export services. Working closely with the wider Logistics distribution and supply chain function, you'll have the autonomy to develop your territory while ensuring customers receive an exceptional level of service from initial engagement through to implementation. Key Responsibilities Identifying and securing new Ocean Freight business opportunities across the UK Developing long-term relationships with importers, exporters and key decision-makers Managing the full sales cycle from prospecting through to commercial negotiation and account implementation Selling tailored Ocean Import and Export solutions to meet customer requirements Working closely with operational teams to ensure a seamless customer onboarding experience Growing existing customer accounts through cross-selling and strategic account development Maintaining an accurate sales pipeline, CRM records and revenue forecasts Monitoring market activity and identifying new commercial opportunities Collaborating with the wider Logistics distribution and supply chain teams to maximise customer service and long-term growth Key Experience Proven experience operating as a Business Development Manager, Business Development Executive or Senior Sales professional within Ocean Freight or Freight Forwarding Strong knowledge of Ocean Import, Ocean Export and international freight forwarding services Demonstrable track record of winning new business and consistently achieving sales targets Existing relationships within manufacturing, retail, industrial or import/export sectors would be advantageous Strong commercial awareness with excellent negotiation and relationship-building skills Experience working within a Logistics distribution and supply chain environment Self-motivated, target-driven and comfortable managing a regional sales territory Full UK driving licence required This Business Development Manager role in Middlesbrough offers an excellent opportunity to join a growing freight forwarding business, with a competitive salary of 65,000 - 70,000, alongside a car allowance, generous bonus structure and genuine long-term career progression.

Gleeson has partnered with an exciting freight business searching for an experienced and driven Customs & Brokerage Manager to take ownership of customs activities and lead the delivery of high-quality, compliant operational services. This role is well suited to a proactive leader who performs well in a high-pressure environment, enjoys solving complex operational challenges, and is passionate about developing teams while improving service standards and efficiency. As the lead for Customs & Brokerage Operations, you will oversee all customs-related services, including brokerage, transit movements, and associated non-transport offerings. Job Title: Customs & Brokerage Manager Location: Birmingham ( Hybrid) Salary: £ + Car Key Responsibilities Oversee and manage all UK customs, brokerage, and related service operations Ensure consistent, compliant, and efficient service delivery across all functions Lead, coach, and develop operational teams to maximise performance Foster a culture of accountability, collaboration, and continuous improvement Build and maintain strong relationships with clients, partners, and internal teams Support client onboarding and ensure high service standards are met Ensure adherence to UK customs regulations and internal policies Proactively identify and manage operational and compliance risks Drive process improvements to increase efficiency and productivity Promote the use of automation and technology to enhance operations Monitor key performance indicators and operational metrics Use data insights to guide decision-making and improve outcomes Attend customer meetings, audits, and operational reviews as needed Travel within the UK and Europe when required to support operations Ideal Experience: Experience in customs leadership teams 5 + with Progression planning Background in logistics, freight forwarding, or supply chain environments Strong knowledge of UK customs processes and compliance rules Strong communication and stakeholder engagement skills Commercial awareness with a customer-focused approach Experience using customs systems such as CDS & other TMS. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Business Development Manager - Lichfield - Up to 45,000 Our client who are a known freight forwarder with a strong and established presence in the Midlands. As part of their ongoing expansion, they are seeking an experienced Business Development Manager to drive growth within European Road Freight and Contract Logistics. This is an exciting opportunity to join a highly respected logistics provider and play a key role in developing new business streams and strengthening their customer portfolio across the region. Job type: Permanent Location: West Midlands Package & Benefits Salary: Up to 45,000 Performance-based commission Car allowance 25 days holiday plus bank holidays Retail discount scheme Career development and progression opportunities Key Responsibilities Identify and secure new business opportunities across European road freight. Build and manage a sales pipeline to meet revenue and profit targets. Understand customer needs and tailor logistics solutions accordingly. Manage sales activity and reporting via the CRM system. Ensure timely onboarding of new clients and smooth handover to operations. Collaborate with internal teams to maximise customer satisfaction. Consistently achieve gross profit and revenue objectives. Skills, Experience & Requirements Proven experience in European Road Freight Sales within a UK freight forwarding environment. Strong B2B field sales or account management background. Good understanding of international logistics and storage solutions. Track record in winning and developing new business. Excellent communication, negotiation, and relationship-building skills. Highly motivated, proactive, and detail-oriented. Full UK driving licence and willingness to travel across the Midlands. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

We are recruiting for a client based in Crawley, Hours are Monday- Friday () This is on site, no hybrid working Salary NEG Minimum 10 years' experience at General management/Directorship level in Freight Forwarding The Operations manager is accountable for various aspects of the business. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse. The Operations manager is responsible for the company's performance, sustainable growth, and efficiency. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to deliver high levels and standards of customer service both internal and external. Duties Include: Ensuring the business is run in accordance with the directives of the Directors Responsible for business operation performance and results, ensuring sustainable growth and profitability. Active involvement in profitability from the operations department (Forwarding and warehouse) Active responsibility to ensure operators are compliant to all areas including and H&S, quality assurance, airside operators and IATA inline with compliance and senior management. Responsibility to evaluate each customer's worth and act accordingly Maximise staff resources and effectiveness (drive efficiency and optimisation) Develop a culture of continuous improvement while building a strong relationship with relevant parties both internal and external. Control and focus on costs across all aspects of the business Operations: Coordinate Air, Road and Sea shipments to/from the UK and Cross Trade moments from start to finish. • Ensure accuracy with billing and strong commercial judgement on margins per customer. • Support the operations team in fulfilling all customer requirements. • Accurately complete job files & book jobs onto the internal job management system. • Update track/trace customer portals on relevant jobs ensuring accurate data entry and milestone reports via email. • Prepare and present quotations for projects, ad-hoc and regular movements. Customer Requirements: • Fully understand our customers needs and requirements • Responsible for growth and development of the business through customer development, retention and working closely with Sales to maximise opportunities • Work closely with other colleagues to seek improvements on customer service using digital solutions • Constantly look to improve quality and service provided • Meet customers and perform guided tours of the facility as required • Attend external meetings with customers and suppliers as required • Handle customer complaints/issues escalating where necessary to ensure full resolution Key Skills: Management skills - ability to grow and develop a strong team Strong commercial skills Results orientated Self-starter/multi-tasker, with adaptable 'hands on' approach suitable for SME Proven project management ability including excellent organisational/administrative, analytical, problem solving and time management skills Excellent spoken and written communication skills gained within a customer interfacing role Computer skills - proficient in all Microsoft office applications, Transport/logistics software application Accuracy and attention to detail particularly when working under pressure Company provides excellent benefits including a pension and social days

Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.