Our client is currently recruiting for a Fundraising Manager to join their team. This is an exciting opportunity to develop and implement comprehensive fundraising strategies across multiple income streams, including trusts and foundations, corporate partnerships, individual giving, community fundraising, and events. Key Responsibilities for the Fundraising Manager Develop and execute annual fundraising plans to achieve revenue targets and diversify income streams Identify and pursue new funding opportunities across all income streams Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income Monitor fundraising performance against targets and report regularly on progress Conduct detailed research on prospective funding opportunities from trusts, foundations, and grant-making bodies Lead the process of effectively matching potential donors with appropriate projects and initiatives Develop and grow regular giving, single donations, and in-memory giving programs Write and design fundraising appeals to existing supporters to increase engagement and income Develop and implement a comprehensive donor stewardship program for new and existing supporters Oversee community fundraising initiatives and third-party fundraising activities Plan, coordinate, and deliver fundraising events that engage supporters and generate income Ensure accurate record-keeping of all fundraising activity and donor relationships on CRM database (Salesforce) Key Experience for the Fundraising Manager Minimum 3 years' experience working as a charity fundraiser Demonstrable experience of successfully raising funds from Trusts & Foundations Experience of securing grants from charitable trusts Experience with corporate partnerships and major donors Experience in community/event fundraising Experience with individual/regular giving programs Please apply as directed!
Jul 06, 2026
Full time
Our client is currently recruiting for a Fundraising Manager to join their team. This is an exciting opportunity to develop and implement comprehensive fundraising strategies across multiple income streams, including trusts and foundations, corporate partnerships, individual giving, community fundraising, and events. Key Responsibilities for the Fundraising Manager Develop and execute annual fundraising plans to achieve revenue targets and diversify income streams Identify and pursue new funding opportunities across all income streams Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income Monitor fundraising performance against targets and report regularly on progress Conduct detailed research on prospective funding opportunities from trusts, foundations, and grant-making bodies Lead the process of effectively matching potential donors with appropriate projects and initiatives Develop and grow regular giving, single donations, and in-memory giving programs Write and design fundraising appeals to existing supporters to increase engagement and income Develop and implement a comprehensive donor stewardship program for new and existing supporters Oversee community fundraising initiatives and third-party fundraising activities Plan, coordinate, and deliver fundraising events that engage supporters and generate income Ensure accurate record-keeping of all fundraising activity and donor relationships on CRM database (Salesforce) Key Experience for the Fundraising Manager Minimum 3 years' experience working as a charity fundraiser Demonstrable experience of successfully raising funds from Trusts & Foundations Experience of securing grants from charitable trusts Experience with corporate partnerships and major donors Experience in community/event fundraising Experience with individual/regular giving programs Please apply as directed!
The Events Manager will oversee the planning and execution of fundraising initiatives and events to support the organisation's objectives. Based in Manchester, this role requires strong organisational skills and a results-focused approach to deliver successful campaigns. Client Details This not-for-profit organisation operates within the Secretarial & Business Support department, dedicated to making a meaningful impact in the community. As a medium-sized organisation, it is committed to delivering excellence in its programmes and initiatives. Description Develop and deliver a long-term fundraising strategy to generate sustainable income and support organisational growth. Manage a diverse portfolio of fundraising initiatives, supporter engagement activities, donor stewardship programmes and fundraising events. Identify and implement opportunities to increase fundraising income while building and maintaining strong stakeholder relationships. Oversee fundraising products and campaigns, monitoring performance against budgets, targets and key performance indicators. Analyse fundraising data and performance insights to inform future planning and continuous improvement. Plan, coordinate and deliver fundraising events that provide an excellent supporter experience while achieving income objectives. Work collaboratively with internal departments to maximise fundraising opportunities and enhance supporter engagement. Build and maintain relationships with supporters, community groups, local businesses and key external stakeholders. Lead, coach and support team members to encourage collaboration, professional development and high performance. Ensure all fundraising activities comply with organisational policies, safeguarding requirements and relevant legislation. Contribute to the ongoing development of fundraising processes, initiatives and best practices to support organisational success. Profile A successful Events Manager should have: Relevant qualification in fundraising, event management or a related discipline, or equivalent practical experience. Demonstrated experience in planning and delivering successful fundraising initiatives, events or revenue-generating campaigns. Proven ability to build and maintain strong relationships with supporters, donors, colleagues and external stakeholders. Experience managing budgets, tracking performance against objectives and using data and insights to drive continuous improvement. Proficient in using fundraising CRM systems to manage donor relationships, improve engagement and enhance donor retention. Experience leading, mentoring or supporting colleagues, with the ability to motivate and develop high-performing teams. Excellent communication, organisational and presentation skills, with the ability to manage multiple priorities and deliver results within deadlines. A motivated, innovative and collaborative individual with a passion for fundraising and a commitment to making a meaningful impact within the charity sector. Job Offer Competitive salary depending on experience. Opportunity to work within the not-for-profit sector and make a real difference. Collaborative and supportive work environment in Manchester. Potential for professional growth and development within the organisation. Fixed-term contract offering a clear focus on impactful projects. If you are passionate about events management, and want to contribute to meaningful community initiatives, apply today!
Jul 06, 2026
Contractor
The Events Manager will oversee the planning and execution of fundraising initiatives and events to support the organisation's objectives. Based in Manchester, this role requires strong organisational skills and a results-focused approach to deliver successful campaigns. Client Details This not-for-profit organisation operates within the Secretarial & Business Support department, dedicated to making a meaningful impact in the community. As a medium-sized organisation, it is committed to delivering excellence in its programmes and initiatives. Description Develop and deliver a long-term fundraising strategy to generate sustainable income and support organisational growth. Manage a diverse portfolio of fundraising initiatives, supporter engagement activities, donor stewardship programmes and fundraising events. Identify and implement opportunities to increase fundraising income while building and maintaining strong stakeholder relationships. Oversee fundraising products and campaigns, monitoring performance against budgets, targets and key performance indicators. Analyse fundraising data and performance insights to inform future planning and continuous improvement. Plan, coordinate and deliver fundraising events that provide an excellent supporter experience while achieving income objectives. Work collaboratively with internal departments to maximise fundraising opportunities and enhance supporter engagement. Build and maintain relationships with supporters, community groups, local businesses and key external stakeholders. Lead, coach and support team members to encourage collaboration, professional development and high performance. Ensure all fundraising activities comply with organisational policies, safeguarding requirements and relevant legislation. Contribute to the ongoing development of fundraising processes, initiatives and best practices to support organisational success. Profile A successful Events Manager should have: Relevant qualification in fundraising, event management or a related discipline, or equivalent practical experience. Demonstrated experience in planning and delivering successful fundraising initiatives, events or revenue-generating campaigns. Proven ability to build and maintain strong relationships with supporters, donors, colleagues and external stakeholders. Experience managing budgets, tracking performance against objectives and using data and insights to drive continuous improvement. Proficient in using fundraising CRM systems to manage donor relationships, improve engagement and enhance donor retention. Experience leading, mentoring or supporting colleagues, with the ability to motivate and develop high-performing teams. Excellent communication, organisational and presentation skills, with the ability to manage multiple priorities and deliver results within deadlines. A motivated, innovative and collaborative individual with a passion for fundraising and a commitment to making a meaningful impact within the charity sector. Job Offer Competitive salary depending on experience. Opportunity to work within the not-for-profit sector and make a real difference. Collaborative and supportive work environment in Manchester. Potential for professional growth and development within the organisation. Fixed-term contract offering a clear focus on impactful projects. If you are passionate about events management, and want to contribute to meaningful community initiatives, apply today!
Email Marketing Coordinator These are exciting times for the charity, and we have an excellent opportunity for a proactive and professional team player with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team, as an Email Marketing Coordinator. Position: Email Marketing Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 1 day per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,177 annum Contract: Permanent Closing Date: Wednesday 22nd July. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting. Your principal duties and responsibilities will include: Leading the enhancement and optimisation of our email strategy to boost engagement, increase brand awareness, and drive revenue. Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial. Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns. Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement. Managing our email welcome journey for e-news sign-ups, and supporting the development of other supporter journeys for a range of audiences across the team. Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences. Working with colleagues and drawing on existing data to develop insights and understanding about our supporters, and using this information to develop content which is engaging, informative, and which meets supporters needs. About You We are looking for someone with: Degree level education or equivalent in experience. Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools. Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies. Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value. Excellent written English with experience of writing for the web, along with good copywriting skills and editorial capability, able to manage the content lifecycle, with a keen sense of brand awareness. Excellent consultancy skills, able to translate digital terminology and processes into clear and concise language for a variety of stakeholders. Solid project management skills. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Email Marketing, Direct Marketing, Marketing, Marketing and Communications, Digital Communications, Email Marketing Coordinator, Direct Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Communications Coordinator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Jul 06, 2026
Full time
Email Marketing Coordinator These are exciting times for the charity, and we have an excellent opportunity for a proactive and professional team player with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team, as an Email Marketing Coordinator. Position: Email Marketing Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 1 day per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,177 annum Contract: Permanent Closing Date: Wednesday 22nd July. Please note this role may close earlier than advertised so apply as soon as possible. About the Role As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting. Your principal duties and responsibilities will include: Leading the enhancement and optimisation of our email strategy to boost engagement, increase brand awareness, and drive revenue. Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial. Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns. Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement. Managing our email welcome journey for e-news sign-ups, and supporting the development of other supporter journeys for a range of audiences across the team. Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences. Working with colleagues and drawing on existing data to develop insights and understanding about our supporters, and using this information to develop content which is engaging, informative, and which meets supporters needs. About You We are looking for someone with: Degree level education or equivalent in experience. Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools. Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies. Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value. Excellent written English with experience of writing for the web, along with good copywriting skills and editorial capability, able to manage the content lifecycle, with a keen sense of brand awareness. Excellent consultancy skills, able to translate digital terminology and processes into clear and concise language for a variety of stakeholders. Solid project management skills. Benefits include: Competitive pension. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Email Marketing, Direct Marketing, Marketing, Marketing and Communications, Digital Communications, Email Marketing Coordinator, Direct Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Communications Coordinator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Individual Giving Officer We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Position: (phone number removed) Individual Giving Officer Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 19 July 2026 Interview Date: Monday 27 and Tuesday 28 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Working alongside other officers, you will report to either the Individual Giving Lead responsible for cause-related products or the Individual Giving Lead responsible for gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme. You ll be: Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face. Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS. Comfortable with figures and spreadsheets, as you ll be diving into the data and managing campaign costs. Responsible for maintaining and reporting accurate campaign results and reviews. Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling. Ensuring campaigns are fully compliant at all times. About You We re looking for an individual who: Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing. Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly! Loves data and insight and enjoys applying that insight to campaign testing. Is a great all-round communicator, with both internal and external audiences. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jul 03, 2026
Full time
Individual Giving Officer We are looking for an Individual Giving Officer to join an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Position: (phone number removed) Individual Giving Officer Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £35,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 19 July 2026 Interview Date: Monday 27 and Tuesday 28 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Working alongside other officers, you will report to either the Individual Giving Lead responsible for cause-related products or the Individual Giving Lead responsible for gaming products. Due to the demands of the role we are looking for someone with a willingness to work flexibly with regard to working patterns when required, to support the needs of the team and the ongoing success of the programme. You ll be: Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face. Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS. Comfortable with figures and spreadsheets, as you ll be diving into the data and managing campaign costs. Responsible for maintaining and reporting accurate campaign results and reviews. Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling. Ensuring campaigns are fully compliant at all times. About You We re looking for an individual who: Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing. Is fantastic at organising and prioritising a busy workload and knowledgeable of project management. Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly! Loves data and insight and enjoys applying that insight to campaign testing. Is a great all-round communicator, with both internal and external audiences. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Contract Manager - South East MLL Telecom Ltd is one of the UK s leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today s rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone s Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Our ED&I Statement At MLL, we are committed to building a diverse and inclusive workplace. We celebrate different perspectives, champion equality, and ensure every team member feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work MLL's Brand & Behaviours Accountability Builds Trust Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!' Data Delivers Distinction We need people to think in a data is valuable kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world. Challenging for Change We want people who want to challenge the status quo. Delivering Excellence This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre. Purpose of role and Ideal Candidate Details The Contract Manager will be responsible for the effective management, governance, and performance assurance of two complex service contracts, including a new managed network services contract and a second contract with a similar scope. The role will ensure that contractual obligations are actively tracked, risks are identified and mitigated, service performance is monitored, variations are controlled, and supplier delivery remains aligned to business and operational needs. This is a hands-on role. Our ideal candidate will have strong commercial judgement, attention to detail, and the ability to work across technical, operational, procurement and finance stakeholders. Ideally based in South East and able to travel to customer sites and head office as the job requires Job responsibilities & Areas of Knowledge and Expertise Responsibilities; Manage the end-to-end lifecycle of assigned contracts, ensuring obligations, milestones, deliverables and service levels are tracked and reported. Maintain contract registers, risk registers, issue logs, action logs, and governance trackers, ensuring they are accurate, up to date, and auditable. Lead contract governance meetings with suppliers and internal stakeholders, including preparation of agendas, papers, action logs and escalation items. Monitor supplier performance against contractual obligations, KPI/SLA requirements, milestone commitments and implementation plans, escalating concerns where necessary. Manage change control, variation requests and contractual amendments in line with agreed governance and approval processes. Support project implementation and transition activity, including mobilisation planning, readiness reviews, milestone tracking and service acceptance. Work with technical teams to ensure contractual requirements around service delivery, compliance, security, onboarding and operational readiness are translated into practical actions. Support supplier relationship management, issue resolution and continuous improvement across the contract term. Ensure contract records are complete, well governed and ready for audit, assurance or internal review. Main Deliverables; A live contract obligations tracker for each contract. An active risk register with mitigation actions and owners. A robust change control log and variation pipeline. Monthly governance reports and performance summaries. Timely escalation of contract risks, delays and noncompliance. Accurate commercial oversight of invoices, payments and contractual changes. Areas of Expertise; Minimum 5 years contract management experience. Experience in IT, telecommunications, managed services, or a similar complex outsourced service environment preferred. Strong understanding of contract governance, obligations management, risk registers, issue management and reporting. Demonstrable experience managing change control, variations and contract amendments. Experience supporting project implementation, mobilisation, transition or service onboarding. Excellent stakeholder management skills, with the ability to work confidently with suppliers, finance teams, operational leads and technical specialists. Strong commercial awareness and attention to detail, particularly around contract terms, service performance and invoice validation. Ability to produce clear written reports, governance papers and action logs. Desirable Criteria; Experience in public sector procurement or contract management. Experience managing telecoms or network services contracts, including service transitions and operational change. Familiarity with service acceptance, milestone-based delivery and supplier performance frameworks. Experience working with cross-functional delivery teams in technically complex environments. Knowledge of risk management best practices and formal change control disciplines. Core Competencies; Contract governance and assurance. Commercial and financial control. Risk identification and mitigation. Change management and variation control. Supplier and stakeholder relationship management. Analytical thinking and problem-solving. Clear written and verbal communication. Organisational discipline and follow-through Job Benefits & Engagement At MLL Telecom, we re passionate about transforming the world of telecoms and empowering our people to grow with us. Joining MLL means being part of an innovative company that values your skills, invests in your development, and provides real opportunities for career progression. Here, your passion for technology can shape the future of connectivity while building a rewarding career. You'll get; Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities MLL Proud Supporter of the Armed Forces Community Employer Recognition Scheme Real Living Wage Employer Work Placement & Apprenticeship Programmes Corporate & Social Responsibilities.
Jul 03, 2026
Full time
Contract Manager - South East MLL Telecom Ltd is one of the UK s leading cross-technology network integrators, delivering solutions across Fixed, Radio, and Mobile 4/5G. We enable our customers communication strategies by designing, developing, and maintaining robust network infrastructures that adapt to today s rapidly evolving environment. We specialise in architecting and managing some of the most complex and secure Data and Voice networks across the Public Sector and Mobile Network Operator markets. We are currently a key delivery partner in more than 15 major UK network deployments, supporting seamless communication for millions of users across businesses, the public sector, and local communities. Our Public Sector team plays a vital role in delivering critical network services for organisations such as the NHS and Emergency Services, including supporting the transition of NHS sites to a new, dedicated health network. Our Service Provider team, are trusted delivery partners in Vodafone s Radio Network Transformation Programme, helping to shape the future of mobile connectivity in the UK. Our ED&I Statement At MLL, we are committed to building a diverse and inclusive workplace. We celebrate different perspectives, champion equality, and ensure every team member feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and encourage you to bring your authentic self to work MLL's Brand & Behaviours Accountability Builds Trust Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!' Data Delivers Distinction We need people to think in a data is valuable kind of way, not just for efficient operations but also for winning in the market. This is not some mechanical thing, it is a way of thinking, of seeing the world. Challenging for Change We want people who want to challenge the status quo. Delivering Excellence This belief stems from being accountable to one another. Having confidence in our data enables us to be accountable. And being prepared to challenge means we don't settle for mediocre. Purpose of role and Ideal Candidate Details The Contract Manager will be responsible for the effective management, governance, and performance assurance of two complex service contracts, including a new managed network services contract and a second contract with a similar scope. The role will ensure that contractual obligations are actively tracked, risks are identified and mitigated, service performance is monitored, variations are controlled, and supplier delivery remains aligned to business and operational needs. This is a hands-on role. Our ideal candidate will have strong commercial judgement, attention to detail, and the ability to work across technical, operational, procurement and finance stakeholders. Ideally based in South East and able to travel to customer sites and head office as the job requires Job responsibilities & Areas of Knowledge and Expertise Responsibilities; Manage the end-to-end lifecycle of assigned contracts, ensuring obligations, milestones, deliverables and service levels are tracked and reported. Maintain contract registers, risk registers, issue logs, action logs, and governance trackers, ensuring they are accurate, up to date, and auditable. Lead contract governance meetings with suppliers and internal stakeholders, including preparation of agendas, papers, action logs and escalation items. Monitor supplier performance against contractual obligations, KPI/SLA requirements, milestone commitments and implementation plans, escalating concerns where necessary. Manage change control, variation requests and contractual amendments in line with agreed governance and approval processes. Support project implementation and transition activity, including mobilisation planning, readiness reviews, milestone tracking and service acceptance. Work with technical teams to ensure contractual requirements around service delivery, compliance, security, onboarding and operational readiness are translated into practical actions. Support supplier relationship management, issue resolution and continuous improvement across the contract term. Ensure contract records are complete, well governed and ready for audit, assurance or internal review. Main Deliverables; A live contract obligations tracker for each contract. An active risk register with mitigation actions and owners. A robust change control log and variation pipeline. Monthly governance reports and performance summaries. Timely escalation of contract risks, delays and noncompliance. Accurate commercial oversight of invoices, payments and contractual changes. Areas of Expertise; Minimum 5 years contract management experience. Experience in IT, telecommunications, managed services, or a similar complex outsourced service environment preferred. Strong understanding of contract governance, obligations management, risk registers, issue management and reporting. Demonstrable experience managing change control, variations and contract amendments. Experience supporting project implementation, mobilisation, transition or service onboarding. Excellent stakeholder management skills, with the ability to work confidently with suppliers, finance teams, operational leads and technical specialists. Strong commercial awareness and attention to detail, particularly around contract terms, service performance and invoice validation. Ability to produce clear written reports, governance papers and action logs. Desirable Criteria; Experience in public sector procurement or contract management. Experience managing telecoms or network services contracts, including service transitions and operational change. Familiarity with service acceptance, milestone-based delivery and supplier performance frameworks. Experience working with cross-functional delivery teams in technically complex environments. Knowledge of risk management best practices and formal change control disciplines. Core Competencies; Contract governance and assurance. Commercial and financial control. Risk identification and mitigation. Change management and variation control. Supplier and stakeholder relationship management. Analytical thinking and problem-solving. Clear written and verbal communication. Organisational discipline and follow-through Job Benefits & Engagement At MLL Telecom, we re passionate about transforming the world of telecoms and empowering our people to grow with us. Joining MLL means being part of an innovative company that values your skills, invests in your development, and provides real opportunities for career progression. Here, your passion for technology can shape the future of connectivity while building a rewarding career. You'll get; Pension Scheme Life Assurance HealthCare Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 days annual Leave + 8 Bank Holidays Social Engagement & Office Activities MLL Proud Supporter of the Armed Forces Community Employer Recognition Scheme Real Living Wage Employer Work Placement & Apprenticeship Programmes Corporate & Social Responsibilities.
About International Students House (ISH) International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange. For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact. We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function. The Opportunity This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH. Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams. You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement. If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you. Key Responsibilities As Fundraising Manager, you will: Develop and implement a 3 5 year fundraising strategy aligned with ISH's strategic objectives. Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy. Identify, cultivate and steward major donors and strategic partners. Lead the development of compelling funding applications and grant proposals. Secure significant income from trusts, foundations, government bodies and corporate sponsors. Develop donor stewardship and recognition programmes that encourage long-term support. Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns. Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees. Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation. Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation. About You You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies. You'll bring: Essential Significant experience in fundraising, philanthropy or income generation. Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners. Experience developing and delivering fundraising strategies. Outstanding relationship management and networking skills. Excellent proposal and bid-writing abilities. Strong financial awareness and project management skills. Experience using CRM systems and analysing fundraising performance. Excellent communication and stakeholder engagement skills. A collaborative, proactive and results-driven approach. Desirable Experience within the charity, higher education or international education sectors. Alumni fundraising experience. Knowledge of UK trust and foundation fundraising. Experience securing international philanthropic funding, particularly in North America. Membership of the Chartered Institute of Fundraising or equivalent. Fundraising qualification or professional accreditation. Why Join ISH? This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world. In return we offer: Salary of £65,000 £70,000 (depending on experience) Full-time or part-time working options Hybrid working 25 days annual leave, increasing to 30 days with service Defined benefit contributory pension scheme Healthcare cash plan £3 daily meal allowance for use in our catering facilities Sage employee benefits platform Interest-free annual travel loan (after probation) Eligibility Applicants must have the legal right to work in the UK. Join Us If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you. Apply now and help shape the next chapter of International Students House.
Jun 30, 2026
Full time
About International Students House (ISH) International Students House (ISH) is a unique charity in the heart of London's West End, bringing together students from across the world through affordable accommodation, social activities, welfare support and cultural exchange. For over a century, ISH has been creating opportunities for young people from diverse backgrounds to live, learn and build lifelong international friendships. As we enter an exciting new phase of growth, we are investing in our fundraising capability to secure the long-term future of our charity and expand our impact. We are now seeking an ambitious, strategic and relationship-focused Fundraising Manager to establish and lead our fundraising function. The Opportunity This is a newly created senior role offering the opportunity to shape the future of fundraising at ISH. Working closely with the Chief Executive Officer, Board of Trustees and senior leadership team, you will develop and deliver a comprehensive fundraising strategy that grows philanthropic income and builds sustainable funding streams. You'll lead on developing relationships with trusts and foundations, major donors, alumni, corporate partners and international supporters while creating compelling fundraising campaigns that inspire long-term engagement. If you're an experienced fundraiser looking for the opportunity to build something meaningful and make a lasting impact, we'd love to hear from you. Key Responsibilities As Fundraising Manager, you will: Develop and implement a 3 5 year fundraising strategy aligned with ISH's strategic objectives. Build a diverse fundraising portfolio across trusts and foundations, major donors, corporate partnerships, alumni, community fundraising and international philanthropy. Identify, cultivate and steward major donors and strategic partners. Lead the development of compelling funding applications and grant proposals. Secure significant income from trusts, foundations, government bodies and corporate sponsors. Develop donor stewardship and recognition programmes that encourage long-term support. Work collaboratively with Marketing, Alumni Relations, Events and CRM colleagues to deliver integrated fundraising campaigns. Establish fundraising KPIs, monitor performance and report regularly to the CEO, Senior Management Team and Board of Trustees. Manage and develop the Fundraising Assistant while fostering a collaborative fundraising culture across the organisation. Ensure all fundraising activity complies with charity law, the Code of Fundraising Practice and data protection legislation. About You You will be a motivated fundraising professional with a proven track record of securing significant philanthropic income and developing successful fundraising strategies. You'll bring: Essential Significant experience in fundraising, philanthropy or income generation. Demonstrable success securing funding from trusts and foundations, major donors and/or corporate partners. Experience developing and delivering fundraising strategies. Outstanding relationship management and networking skills. Excellent proposal and bid-writing abilities. Strong financial awareness and project management skills. Experience using CRM systems and analysing fundraising performance. Excellent communication and stakeholder engagement skills. A collaborative, proactive and results-driven approach. Desirable Experience within the charity, higher education or international education sectors. Alumni fundraising experience. Knowledge of UK trust and foundation fundraising. Experience securing international philanthropic funding, particularly in North America. Membership of the Chartered Institute of Fundraising or equivalent. Fundraising qualification or professional accreditation. Why Join ISH? This is an exciting opportunity to build a fundraising function with significant scope for innovation and growth while helping transform the lives of students from around the world. In return we offer: Salary of £65,000 £70,000 (depending on experience) Full-time or part-time working options Hybrid working 25 days annual leave, increasing to 30 days with service Defined benefit contributory pension scheme Healthcare cash plan £3 daily meal allowance for use in our catering facilities Sage employee benefits platform Interest-free annual travel loan (after probation) Eligibility Applicants must have the legal right to work in the UK. Join Us If you are an experienced fundraiser who is excited by the opportunity to shape a new fundraising function, build meaningful donor relationships and help secure the future of an organisation that has supported generations of students from around the world, we would love to hear from you. Apply now and help shape the next chapter of International Students House.
Addenbrooke's Charitable Trust
Great Shelford, Cambridgeshire
Team and Events Assistant We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Philanthropy Team and Events Assistant Location: Cambridge / Hybrid (minimum of 3 days in the office) Salary: £26,000.00 - £28,000.00 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week (part-time considered) Contract: Permanent Closing Date: Sunday, 26th July 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role The Team and Events Assistant will play a critical role in the delivery of a successful fundraising programme. Reporting to the Special Events Manager, the role will provide fantastic exposure and experience across a successful philanthropy programme and wider events calendar. This is happening at an extremely exciting time for the charity as we are in the midst of two capital campaigns for two new ground breaking hospitals. Key responsibilities include: Act as the first point of contact for enquiries, providing administrative support and coordinating diaries, meetings and committee activities. Maintain and update CRM records, ensuring accurate data management, reporting and event administration. Coordinate financial processes, including purchase orders, invoices and budget-related administration. Support the planning and delivery of a diverse programme of fundraising, stewardship and special events. Manage event logistics, including invitations, RSVPs, guest communications, materials, supplier liaison and venue arrangements. Provide on-site event support, including registration, set-up, pack-down and stakeholder engagement. About You We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. You will have: Great communication skills An excellent eye for detail with strong organisational skills Experience of managing multiple priorities and strict deadlines Conscientious approach to your work A good team player Strong numeracy and computer literacy with Microsoft Office packages Ability to build strong relationships and inspire and motivate supporters Ability to work unsupervised whilst also being a team player Enthusiastic with a positive attitude but with empathy and understanding We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include admin, administration, coordination, administrator, events admin, events administration, events coordination, events administrator, fundraising admin, fundraising administration, fundraising coordination, fundraising administrator, events officer, fundraising assistant. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Jun 30, 2026
Full time
Team and Events Assistant We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. We re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children s hospital, your work will help transform the future of patient care. Position: Philanthropy Team and Events Assistant Location: Cambridge / Hybrid (minimum of 3 days in the office) Salary: £26,000.00 - £28,000.00 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week (part-time considered) Contract: Permanent Closing Date: Sunday, 26th July 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found. About the Role The Team and Events Assistant will play a critical role in the delivery of a successful fundraising programme. Reporting to the Special Events Manager, the role will provide fantastic exposure and experience across a successful philanthropy programme and wider events calendar. This is happening at an extremely exciting time for the charity as we are in the midst of two capital campaigns for two new ground breaking hospitals. Key responsibilities include: Act as the first point of contact for enquiries, providing administrative support and coordinating diaries, meetings and committee activities. Maintain and update CRM records, ensuring accurate data management, reporting and event administration. Coordinate financial processes, including purchase orders, invoices and budget-related administration. Support the planning and delivery of a diverse programme of fundraising, stewardship and special events. Manage event logistics, including invitations, RSVPs, guest communications, materials, supplier liaison and venue arrangements. Provide on-site event support, including registration, set-up, pack-down and stakeholder engagement. About You We are looking for someone with experience of working in a support role. This could include supporting various teams in general administration, events management or the fundraising function within and charity. You will have: Great communication skills An excellent eye for detail with strong organisational skills Experience of managing multiple priorities and strict deadlines Conscientious approach to your work A good team player Strong numeracy and computer literacy with Microsoft Office packages Ability to build strong relationships and inspire and motivate supporters Ability to work unsupervised whilst also being a team player Enthusiastic with a positive attitude but with empathy and understanding We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity. In Return This is an amazing place to work! You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Employee Assistance Programmes Cycle to Work Scheme Other roles you may have experience in include admin, administration, coordination, administrator, events admin, events administration, events coordination, events administrator, fundraising admin, fundraising administration, fundraising coordination, fundraising administrator, events officer, fundraising assistant. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Supporter Engagement Manager Grade 5 £35,500 to £39,587 per year Location: Barnet, Greater London Closing date: 4th July 2026 Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, our client s children s hospice was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. The organisation is able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. They have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as Outstanding by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and they are looking for high quality employees to come and be a part of that success. Their expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. They carefully adapt their support for every child and offer it wherever it is required - whether in their home, their community or at their state-of-the-art children s hospice, in Barnet. JOB DESCRIPTION The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in their Individual Giving programme through a mix of acquisition and retention campaigns. Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing the organisation s Cash and Regular Giving Supporter base. The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising. ABOUT YOU You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in the hospice. They are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. They help each other whenever they can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families they support. They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, they kindly advise you to submit your application as early as possible. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
Jun 27, 2026
Full time
Supporter Engagement Manager Grade 5 £35,500 to £39,587 per year Location: Barnet, Greater London Closing date: 4th July 2026 Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, our client s children s hospice was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. The organisation is able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. They have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as Outstanding by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and they are looking for high quality employees to come and be a part of that success. Their expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. They carefully adapt their support for every child and offer it wherever it is required - whether in their home, their community or at their state-of-the-art children s hospice, in Barnet. JOB DESCRIPTION The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in their Individual Giving programme through a mix of acquisition and retention campaigns. Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing the organisation s Cash and Regular Giving Supporter base. The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising. ABOUT YOU You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in the hospice. They are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. They help each other whenever they can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families they support. They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, they kindly advise you to submit your application as early as possible. PLEASE NOTE by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website.
This role leads the charity's digital marketing strategy, overseeing website performance, SEO, email marketing, paid media and content to drive fundraising, engagement and supporter growth. You will also manage and develop the Individual Giving & Legacy Marketing Lead while using data and insights to optimise campaigns and improve the supporter experience. Client Details Royal Brompton & Harefield Hospitals Charity supports world-leading heart and lung hospitals, funding pioneering research, patient care and life-changing projects that improve outcomes for patients and their families. Description Lead and optimise the charity's website, user journeys and CMS. Develop and deliver integrated digital marketing campaigns. Manage SEO strategy to increase visibility and engagement. Oversee analytics, reporting and performance optimisation. Create compelling digital content, including copy, images and video. Lead email marketing, automation, segmentation and A/B testing. Manage paid media campaigns across search, social and display. Line manage and support the Individual Giving & Legacy Marketing Lead. Profile Significant experience in digital marketing and website management. Proven track record delivering successful digital campaigns. Strong knowledge of SEO, analytics, UX and conversion optimisation. Experienced in email marketing, segmentation and automation. Excellent copywriting and content creation skills. Confident analysing data and turning insights into action. Strong stakeholder management and project delivery skills. Organised, proactive and passionate about purpose-driven work. Job Offer Salary - 40K London - Hybrid
Jun 25, 2026
Full time
This role leads the charity's digital marketing strategy, overseeing website performance, SEO, email marketing, paid media and content to drive fundraising, engagement and supporter growth. You will also manage and develop the Individual Giving & Legacy Marketing Lead while using data and insights to optimise campaigns and improve the supporter experience. Client Details Royal Brompton & Harefield Hospitals Charity supports world-leading heart and lung hospitals, funding pioneering research, patient care and life-changing projects that improve outcomes for patients and their families. Description Lead and optimise the charity's website, user journeys and CMS. Develop and deliver integrated digital marketing campaigns. Manage SEO strategy to increase visibility and engagement. Oversee analytics, reporting and performance optimisation. Create compelling digital content, including copy, images and video. Lead email marketing, automation, segmentation and A/B testing. Manage paid media campaigns across search, social and display. Line manage and support the Individual Giving & Legacy Marketing Lead. Profile Significant experience in digital marketing and website management. Proven track record delivering successful digital campaigns. Strong knowledge of SEO, analytics, UX and conversion optimisation. Experienced in email marketing, segmentation and automation. Excellent copywriting and content creation skills. Confident analysing data and turning insights into action. Strong stakeholder management and project delivery skills. Organised, proactive and passionate about purpose-driven work. Job Offer Salary - 40K London - Hybrid
Looking to develop your fundraising career and learn all aspects of the fundraising mix? We are promoting our current Fundraising Officer, so need a new one! The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS. As Fundraising Officer, you ll play a vital role in securing funding to help people with ME/ CFS. You can make a positive difference to thousands of people s lives. We are looking for someone who has experience of fundraising ideally in community or challenge event fundraising has excellent written and verbal skills with experience of building strong relationships Is an open and friendly person who takes pride in being a positive change in the world has excellent project management and time management skills has experience of delivering against targets has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance has used Raisers Edge or equivalent fundraising database has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies You will be responsible for: Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception. Developing our charity fundraising appeals Developing and promoting the challenge events portfolio. Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities. This position is home-based with occasional travel for fundraising events. Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate. A driving license isn t essential. Occasional evening and weekend work may be required for events. The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail. A background in fundraising is required, although this could be from intern or voluntary work. An understanding of ME/CFS is desirable. A bit more about the role Stewardship Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers. Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals. Nurturing our regular givers and looking for ways to grow our regular-giving donor base. Completing thanking processes efficiently for donations. Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested. Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement. Administration Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT. Optimising fundraising and donation opportunities at key charity events, researching and recording information. Supporting the Fundraising and Development Manager as and when needed. Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement. What happens next If you are interested in applying, send your CV and a covering letter via Charity Job Covering letters should be a maximum of one A4 side and give examples of: experience of fundraising building strong relationships project management skills delivering against targets using CRM databases Interviews with successful applicants will be held online. This post and final appointment are subject to satisfactory references and an enhanced DBS check. Good luck! Jim Morrison Fundraising and Development Manager The ME Association
Oct 06, 2025
Full time
Looking to develop your fundraising career and learn all aspects of the fundraising mix? We are promoting our current Fundraising Officer, so need a new one! The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS. As Fundraising Officer, you ll play a vital role in securing funding to help people with ME/ CFS. You can make a positive difference to thousands of people s lives. We are looking for someone who has experience of fundraising ideally in community or challenge event fundraising has excellent written and verbal skills with experience of building strong relationships Is an open and friendly person who takes pride in being a positive change in the world has excellent project management and time management skills has experience of delivering against targets has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance has used Raisers Edge or equivalent fundraising database has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies You will be responsible for: Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception. Developing our charity fundraising appeals Developing and promoting the challenge events portfolio. Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities. This position is home-based with occasional travel for fundraising events. Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate. A driving license isn t essential. Occasional evening and weekend work may be required for events. The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail. A background in fundraising is required, although this could be from intern or voluntary work. An understanding of ME/CFS is desirable. A bit more about the role Stewardship Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers. Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals. Nurturing our regular givers and looking for ways to grow our regular-giving donor base. Completing thanking processes efficiently for donations. Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested. Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement. Administration Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT. Optimising fundraising and donation opportunities at key charity events, researching and recording information. Supporting the Fundraising and Development Manager as and when needed. Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement. What happens next If you are interested in applying, send your CV and a covering letter via Charity Job Covering letters should be a maximum of one A4 side and give examples of: experience of fundraising building strong relationships project management skills delivering against targets using CRM databases Interviews with successful applicants will be held online. This post and final appointment are subject to satisfactory references and an enhanced DBS check. Good luck! Jim Morrison Fundraising and Development Manager The ME Association
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Oct 06, 2025
Full time
Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner. From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children s lives have been transformed by the essential services we provide. Within China s ever-changing social landscape, ICC s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity. Main purpose of the role As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. Main Responsibilities: Play a leading role in the development and delivery of ICC s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. Establish a robust donor stewardship strategy, building strong relationships with existing and potential donors and increasing donor retention and engagement Lead on the cultivation and stewardship of partnerships with churches. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. Work with the team to support the legacy giving strategy, to maximise long-term income. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. To assist and promote ICCs presence at fundraising and other events. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. Undertake additional duties as requested. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner. Fundraising Campaigns and Events Plan, coordinate, and manage our annual fundraising event. Support the Executive Director on other events. Project manage our newsletter and appeal campaigns. Safeguarding Statement International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures. All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards. Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts. We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve. We together are: Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share. For the full person spec and job description, please refer to the attachment below.
Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!
Oct 06, 2025
Full time
Job Title Database Officer Location Hybrid Home/London Office, EC4Y Hours of work 9:15 am 5:15 pm (35 hours PW) Salary £30,000 per annum Reporting to Database Manager Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. Premier, Europe s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier s mission, to help people encounter God through media. Role Overview In this role you will: • Import and accurately record all supporter engagement activities into the main database. • Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services. • Work across multiple databases including Raiser s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint). • Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates. Why Join Premier? • We offer competitive salary • Hybrid work • Additional leave on your birthday • Extra annual leave in addition to statutory • Competitive sickness absence pay scheme • Life Assurance scheme • Employee Assistance with online GP scheme • Working from home equipment allowance • Eye care scheme • Enhanced Maternity and Paternity leave pay In addition to competitive pay and benefits, Premier offers: • Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually. • Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide. • Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration. Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims. Ready to make a lasting Impact? Apply now!
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Oct 06, 2025
Full time
Warm Welcome Fundraising Assistant Location: Fully remote with flexible working arrangements Salary: £26,000 per year FTE, dependent on experience Contract: We are open to this role beingpart time (0.6 or 0.8 FTE) or full time. We offer fully flexible working. Closing date for applications: 19th October 2025, 11:59pm. Please note, both a CV and a cover letter must be submitted for applications to be considered. Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role. First interviews: w/c 20th October 2025 Start Date ASAP this is a new post. About the Warm Welcome Campaign Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. We re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting. We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives. It s an important moment for us in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners. On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together. The Opportunity This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people s lives, this could be the perfect role for you. You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects. Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign. In the role you will: Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities. Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions. Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator. Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities. Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed. Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice. Support the logistical planning for fundraising and wider team events. Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks. Take initiative to explore new areas of fundraising and contribute to innovation. Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. Essential Skills and Experience Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders. A reliable team player who can prioritise work effectively and manage tasks under pressure. Good numeracy skills and the ability to work on simple budgets. Desirable Skills and Experience Experience in fundraising or donor management within a charity or nonprofit organisation. Knowledge of data protection and GDPR compliance for handling donor information. Basic marketing skills, including experience with digital content creation and donor engagement. A proactive learner with a passion for exploring new areas of fundraising and personal growth. An interest in supporting community-focused initiatives like the Warm Welcome Campaign. Competencies and behaviours in our team The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: Committed to the power of relationships to facilitate social change Collaborative, inclusive, ambitious, aligning with our core values Self-starters with high levels of commitment, energy and motivation Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context Calm under pressure, and can adapt quickly in a fast-paced environment Willing to pitch in to help other team members if needed Organised with effective time management skills. Working arrangements Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. This role is remote, full-time, with flexible working arrangements All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation s programmes, operations or people. You will need to have the right to work in the UK. Supporting your application If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us. We d be very happy to answer any specific questions relating to this role - please email us with Query for Fundraising Assistant role in the email subject line and we ll get back to you as soon as we can. Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. For more information, visit our website or find us on X To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025. Please use Application for Fundraising Assistant role in the email subject line.
Age UK is looking to hire an experienced Senior Marketing Manager to help grow our biggest income stream: Legacies . In the role, you will drive and deliver multi-channel legacy acquisition and supporter journey strategies, developing cross-sell opportunities across Age UK's warm and future audiences to increase legacy pledges to Age UK . You will lead a small team, oversee budgets, KPIs, and campaign performance. This is an exciting moment to join us: a new Income Generation Strategy puts Legacies clearly at the heart of our growth plans - and this role is critical to the success of how we imbed this across all our audiences and communications. Ensuring excellent supporter care and efficient legacy enquiry management will be key responsibilities, alongside managing key stakeholder, agency, and supplier relationships. You will collaborate with other internal teams to help enhance supporter engagement whilst maintaining Age UK brand values and ensuring compliance with relevant regulations (Fundraising Regulator, ICO, DMA, Charity Commission etc). Join us to make a meaningful difference whilst managing a high-profile programme that powers Age UK's vital work with older people across the UK - helping change how we age today and in the future. For a more extensive list of responsibilities, please review the job description below. This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You would be expected to attend the office once a week (currently Thursdays), when our whole Fundraising division attend the office. From time to time, you may be required to attend on other days too, e.g. critical meetings with agencies and key internal colleagues. Travel costs to the London office are not covered by the charity. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Demonstrable and significant success in strategic planning and implementation of effective Legacy marketing programmes, including robust financial management and implementation of new legacy marketing products and channels. A, I, P Demonstrable and significant experiences driving multi-channel direct marketing acquisition campaigns and supporter retention programmes for mass public fundraising audiences. A, I, P Experience of line management, performance management and inspiring high-performing teams by setting a strong team culture. A, I Experience of negotiation and managing contracts and agencies. A, I Experience commissioning, and interpreting data across a variety of media (DRTV, print and digital) to report on performance of DM campaigns and to inform planning and continuous learning. A, T Proven experience prioritising and working on multiple projects concurrently with multiple internal and external stakeholders, ensuring they are delivered on time and within budget. A, I Skills and Knowledge A self-starter who can spot solutions and tenaciously seize opportunities. A, I Numerate with strong ability to analyse and interpret results and translating this analysis into action. A, T Proficient in MS Office applications particularly PowerPoint, Word, and Excel and in using databases for reporting and data strategies. A, P Excellent knowledge of the legacy giving and mass fundraising landscape in the UK. I The ability and credibility to communicate, influence and collaborate with people at all levels. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Skills and Knowledge An IDM diploma or an alternative recognised marketing qualification is desirable. A A genuine passion and interest in the work of Age UK and creating a world where every older person feels included and valued. I What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards recognition awards from £100-250. Additional Information This is a London-hybrid position with colleagues in the Fundraising Division required to attend Age UK's the London office at least once a week, currently Thursdays when all the Fundraising Division is in. From time to time, you may be required to attend on other days too e.g. for critical meetings with agencies, Age UK supporters and service-users and key internal colleagues. Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Oct 03, 2025
Full time
Age UK is looking to hire an experienced Senior Marketing Manager to help grow our biggest income stream: Legacies . In the role, you will drive and deliver multi-channel legacy acquisition and supporter journey strategies, developing cross-sell opportunities across Age UK's warm and future audiences to increase legacy pledges to Age UK . You will lead a small team, oversee budgets, KPIs, and campaign performance. This is an exciting moment to join us: a new Income Generation Strategy puts Legacies clearly at the heart of our growth plans - and this role is critical to the success of how we imbed this across all our audiences and communications. Ensuring excellent supporter care and efficient legacy enquiry management will be key responsibilities, alongside managing key stakeholder, agency, and supplier relationships. You will collaborate with other internal teams to help enhance supporter engagement whilst maintaining Age UK brand values and ensuring compliance with relevant regulations (Fundraising Regulator, ICO, DMA, Charity Commission etc). Join us to make a meaningful difference whilst managing a high-profile programme that powers Age UK's vital work with older people across the UK - helping change how we age today and in the future. For a more extensive list of responsibilities, please review the job description below. This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You would be expected to attend the office once a week (currently Thursdays), when our whole Fundraising division attend the office. From time to time, you may be required to attend on other days too, e.g. critical meetings with agencies and key internal colleagues. Travel costs to the London office are not covered by the charity. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Demonstrable and significant success in strategic planning and implementation of effective Legacy marketing programmes, including robust financial management and implementation of new legacy marketing products and channels. A, I, P Demonstrable and significant experiences driving multi-channel direct marketing acquisition campaigns and supporter retention programmes for mass public fundraising audiences. A, I, P Experience of line management, performance management and inspiring high-performing teams by setting a strong team culture. A, I Experience of negotiation and managing contracts and agencies. A, I Experience commissioning, and interpreting data across a variety of media (DRTV, print and digital) to report on performance of DM campaigns and to inform planning and continuous learning. A, T Proven experience prioritising and working on multiple projects concurrently with multiple internal and external stakeholders, ensuring they are delivered on time and within budget. A, I Skills and Knowledge A self-starter who can spot solutions and tenaciously seize opportunities. A, I Numerate with strong ability to analyse and interpret results and translating this analysis into action. A, T Proficient in MS Office applications particularly PowerPoint, Word, and Excel and in using databases for reporting and data strategies. A, P Excellent knowledge of the legacy giving and mass fundraising landscape in the UK. I The ability and credibility to communicate, influence and collaborate with people at all levels. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Skills and Knowledge An IDM diploma or an alternative recognised marketing qualification is desirable. A A genuine passion and interest in the work of Age UK and creating a world where every older person feels included and valued. I What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards recognition awards from £100-250. Additional Information This is a London-hybrid position with colleagues in the Fundraising Division required to attend Age UK's the London office at least once a week, currently Thursdays when all the Fundraising Division is in. From time to time, you may be required to attend on other days too e.g. for critical meetings with agencies, Age UK supporters and service-users and key internal colleagues. Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Full time (flexible working options available) Fixed Term Contract 12 months Closing Date:10 October 2025 Ref 7176 Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead , where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP). About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026. In this role, you will: • Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery. • Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone. • Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams. • Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates. • Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning. • Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout. About you Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working. To be successful, it is important that you have: • Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes. • Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous). • Excellent stakeholder management skills with experience engaging and influencing at all levels. • Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact. • Experience in planning and delivering training programmes to support adoption. • Familiarity with data migration processes and business validation. • A solid understanding of cutover and go-live planning in large programmes. • Charity/NGO or fundraising sector experience desirable but not essential. • Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Oct 03, 2025
Full time
Full time (flexible working options available) Fixed Term Contract 12 months Closing Date:10 October 2025 Ref 7176 Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead , where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP). About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026. In this role, you will: • Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery. • Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone. • Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams. • Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates. • Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning. • Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout. About you Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working. To be successful, it is important that you have: • Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes. • Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous). • Excellent stakeholder management skills with experience engaging and influencing at all levels. • Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact. • Experience in planning and delivering training programmes to support adoption. • Familiarity with data migration processes and business validation. • A solid understanding of cutover and go-live planning in large programmes. • Charity/NGO or fundraising sector experience desirable but not essential. • Commitment to Save the Children's vision, mission and values. What we offer you: Working for a charity provides one of the best benefits there is a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Location & Ways of Working: The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2 4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. Please note: travel costs to your contracted office will be at your own expense. Flexible Working - We are happy to discuss flexible working options at interview. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Oct 03, 2025
Full time
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity, As Head of Individual Giving , you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity s mission. You ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income. This is a senior leadership role with significant influence across the organisation. You ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes. As a Head of Individual Giving you will: Head the strategic development and delivery of all individual giving activity. Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship. Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys. Manage key relationships with creative agencies, suppliers, and contractors. Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies. Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer. Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns. To be successful, you must have experience: Significant experience in Direct Marketing, ideally within a charity. Proven success in individual giving and campaign management. Strong understanding of CRM systems, ideally Salesforce. Experienced team leader with excellent interpersonal skills. Ability to manage multiple projects, deadlines, and budgets. Excellent communication and copywriting skills. Salary: £54,000 per annum Location: London, hybrid working , 2 days in the office Contract: Permanent Closing date: 5th November at 9am Interview: 1st round interview 12th November 2nd round interview (if required) 13th November Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Main purpose of post To provide effective administrative support across the organisation, which will include minute taking and completion of expenses. Perform administrative tasks related to HR processes, to ensure the efficient delivery of HR services and the accurate maintenance of employee records. Requiring the candidate to be organised, detail-oriented, and able to handle sensitive information with confidentiality. Work on administrative projects and time-limited pieces of work to help improve systems and processes. Support colleagues from all different departments with increased activity at key times of the year, such as fundraising campaigns i.e., Christmas campaign, the governance meeting cycle and supporting our events. Providing reception cover at our Support Centre, Cavendish Centre and Charity Hub when required. What you do Administration You will support the whole organisation with a range of administrative tasks which will include: Completing minutes for key meetings. Processing of Expenses on behalf of the Senior Leadership Team. Arranging room bookings both internally and externally. Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering. Supporting with governance committee cycles, preparing documents and reports as required. Inputting data into relevant systems accurately and in a timely manner. Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner. Provide general administrative support to the wider team as required. Taking donations in any of the Weston Park Cancer Charity locations. Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets. You will work on time limited ad hoc projects, which could include: Creating and implementing new processes, including building templates / documentation / matrixes. The build-up to / during and/ or after a campaign / or event. HR Support You will provide support to the HR Manager which will include: Maintaining and update employee records. Assist in the recruitment processes (posting job ads, scheduling interviews, communicating with candidates). Support with preparing HR documents, such as onboarding paperwork, and employee letters. Coordinate new hire onboarding and offboarding processes. Organize training sessions and maintain training records. Assist with HR projects such as employee engagement programs. Cover Support You may be asked to provide cover on the front of desks of one of our sites: Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road or Cavendish Centre, Wilkinson Street which will include: Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries. Dealing with telephone, email and postal enquiries across the organisation During cover period, you may be required to open and close the patient spaces, as part of a wider team rota. Booking in and logging patients onto the relevant records and databases to provide accurate data. Sending appointment reminder calls/texts/letters to clients as required. Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers. Managing the consumables within this patient space and ordering replacement stock as and when required. The job description is not an exhaustive list of all duties required of the postholder.
Oct 03, 2025
Full time
Main purpose of post To provide effective administrative support across the organisation, which will include minute taking and completion of expenses. Perform administrative tasks related to HR processes, to ensure the efficient delivery of HR services and the accurate maintenance of employee records. Requiring the candidate to be organised, detail-oriented, and able to handle sensitive information with confidentiality. Work on administrative projects and time-limited pieces of work to help improve systems and processes. Support colleagues from all different departments with increased activity at key times of the year, such as fundraising campaigns i.e., Christmas campaign, the governance meeting cycle and supporting our events. Providing reception cover at our Support Centre, Cavendish Centre and Charity Hub when required. What you do Administration You will support the whole organisation with a range of administrative tasks which will include: Completing minutes for key meetings. Processing of Expenses on behalf of the Senior Leadership Team. Arranging room bookings both internally and externally. Support with co-ordinating organisation wide meetings i.e., monthly staff meetings, away days, including booking venues and arranging catering. Supporting with governance committee cycles, preparing documents and reports as required. Inputting data into relevant systems accurately and in a timely manner. Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner. Provide general administrative support to the wider team as required. Taking donations in any of the Weston Park Cancer Charity locations. Support with the administration of our grants programme, including preparing and issues letter to grant applicants as instructed, updating and maintaining grant budget spreadsheets. You will work on time limited ad hoc projects, which could include: Creating and implementing new processes, including building templates / documentation / matrixes. The build-up to / during and/ or after a campaign / or event. HR Support You will provide support to the HR Manager which will include: Maintaining and update employee records. Assist in the recruitment processes (posting job ads, scheduling interviews, communicating with candidates). Support with preparing HR documents, such as onboarding paperwork, and employee letters. Coordinate new hire onboarding and offboarding processes. Organize training sessions and maintain training records. Assist with HR projects such as employee engagement programs. Cover Support You may be asked to provide cover on the front of desks of one of our sites: Cancer Support Centre, Northumberland Road, our Charity Hub, Whitham Road or Cavendish Centre, Wilkinson Street which will include: Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries. Dealing with telephone, email and postal enquiries across the organisation During cover period, you may be required to open and close the patient spaces, as part of a wider team rota. Booking in and logging patients onto the relevant records and databases to provide accurate data. Sending appointment reminder calls/texts/letters to clients as required. Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers. Managing the consumables within this patient space and ordering replacement stock as and when required. The job description is not an exhaustive list of all duties required of the postholder.
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Are you a dynamic leader with a passion for purpose-driven work? Do you thrive on empowering teams to deliver impactful, ethical fundraising and marketing strategies? If so, we d love to hear from you. We re looking for a Deputy Head of Fundraising & Marketing to help shape and deliver the next chapter of our story. Working closely with the Head of Fundraising & Marketing, you ll play a key leadership role, supporting strategic direction, driving innovation, and ensuring that all fundraising and marketing activity is safe, legal, ethical, and effective. You ll lead, coach, and develop a team of talented managers, enabling them to succeed in their roles and contribute meaningfully to our mission. From campaign development and supporter engagement to digital innovation and income generation, your leadership will help amplify our impact across the communities we serve. What you ll bring: Proven experience in leading fundraising and/or marketing teams A strong understanding of compliance and best practice across fundraising and marketing Strategic thinking with a hands-on, supportive leadership style A collaborative mindset, with the ability to inspire and empower others Why join us? We re a local charity with a big heart and bold ambitions. You ll be joining a passionate team that s committed to making a real difference in the local community. As our Deputy Head of Fundraising and Marketing, you ll play a pivotal role in ensuring our fundraising and marketing efforts drive income growth, boost brand awareness, and deepen engagement across all audiences. With a sharp focus on meeting objectives, KPIs, and budgets, you ll help keep the department running smoothly and effectively. You ll also deputise for the Head of Fundraising and Marketing when needed, providing confident leadership and continuity. Just as importantly, you ll help foster a collaborative, high-performing team culture, ensuring that everyone is empowered to do their best work in support of our mission at Havens Hospices. About Us: At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens. Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services. In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you ll be helping us continue Making every day count for those who need us most. At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment. We value diversity and welcome applications from all sections of the community. Main duties: Manage the operational delivery of agreed fundraising, marketing and digital engagement strategies, budgets, and plans across delegated areas, ensuring objectives and KPI s are met and the department runs effectively. Contribute to the development of departmental strategies, budgets, and plans in collaboration with the Head and Director of Fundraising and Marketing. Work with Managers to prioritise, coordinate, and delegate activity, ensuring effective use of resources across the department. Ensure high-quality supporter care and stewardship to nurture long-term relationships and donor loyalty. Monitor, analyse, and report on financial performance against budgets in partnership with Managers, the Data Insight Manager, and Finance Team. Lead on the preparation of regular reports for delegated areas, sharing insights to inform decision-making across the department and organisation. Stay up to date with sector trends and developments, applying insights to strengthen fundraising and marketing effectiveness. Foster innovation and creativity to diversify income streams, enhance donor and supporter engagement, and maintain brand relevance. Build a collaborative, supportive team culture that encourages cross-disciplinary working and professional development. Champion a positive culture and understanding of fundraising, marketing, and charity values across the organisation. Champion diversity, equity and inclusion in fundraising and marketing activities and within team culture. Provide effective line management to Managers, ensuring clarity of objectives, personal development, and collective achievement of departmental goals. Provide leadership, support, and guidance to the wider Fundraising and Marketing Team, enabling professional growth and high performance. Ensure compliance with the Fundraising Regulator, Charity Commission, Gambling Commission, Data Protection, and other relevant legislation, maintaining accurate and up-to-date systems and records. Represent Fundraising and Marketing at internal and external meetings, deputising for the Head or Director as required.
Sep 23, 2025
Full time
Are you a dynamic leader with a passion for purpose-driven work? Do you thrive on empowering teams to deliver impactful, ethical fundraising and marketing strategies? If so, we d love to hear from you. We re looking for a Deputy Head of Fundraising & Marketing to help shape and deliver the next chapter of our story. Working closely with the Head of Fundraising & Marketing, you ll play a key leadership role, supporting strategic direction, driving innovation, and ensuring that all fundraising and marketing activity is safe, legal, ethical, and effective. You ll lead, coach, and develop a team of talented managers, enabling them to succeed in their roles and contribute meaningfully to our mission. From campaign development and supporter engagement to digital innovation and income generation, your leadership will help amplify our impact across the communities we serve. What you ll bring: Proven experience in leading fundraising and/or marketing teams A strong understanding of compliance and best practice across fundraising and marketing Strategic thinking with a hands-on, supportive leadership style A collaborative mindset, with the ability to inspire and empower others Why join us? We re a local charity with a big heart and bold ambitions. You ll be joining a passionate team that s committed to making a real difference in the local community. As our Deputy Head of Fundraising and Marketing, you ll play a pivotal role in ensuring our fundraising and marketing efforts drive income growth, boost brand awareness, and deepen engagement across all audiences. With a sharp focus on meeting objectives, KPIs, and budgets, you ll help keep the department running smoothly and effectively. You ll also deputise for the Head of Fundraising and Marketing when needed, providing confident leadership and continuity. Just as importantly, you ll help foster a collaborative, high-performing team culture, ensuring that everyone is empowered to do their best work in support of our mission at Havens Hospices. About Us: At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens. Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services. In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you ll be helping us continue Making every day count for those who need us most. At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment. We value diversity and welcome applications from all sections of the community. Main duties: Manage the operational delivery of agreed fundraising, marketing and digital engagement strategies, budgets, and plans across delegated areas, ensuring objectives and KPI s are met and the department runs effectively. Contribute to the development of departmental strategies, budgets, and plans in collaboration with the Head and Director of Fundraising and Marketing. Work with Managers to prioritise, coordinate, and delegate activity, ensuring effective use of resources across the department. Ensure high-quality supporter care and stewardship to nurture long-term relationships and donor loyalty. Monitor, analyse, and report on financial performance against budgets in partnership with Managers, the Data Insight Manager, and Finance Team. Lead on the preparation of regular reports for delegated areas, sharing insights to inform decision-making across the department and organisation. Stay up to date with sector trends and developments, applying insights to strengthen fundraising and marketing effectiveness. Foster innovation and creativity to diversify income streams, enhance donor and supporter engagement, and maintain brand relevance. Build a collaborative, supportive team culture that encourages cross-disciplinary working and professional development. Champion a positive culture and understanding of fundraising, marketing, and charity values across the organisation. Champion diversity, equity and inclusion in fundraising and marketing activities and within team culture. Provide effective line management to Managers, ensuring clarity of objectives, personal development, and collective achievement of departmental goals. Provide leadership, support, and guidance to the wider Fundraising and Marketing Team, enabling professional growth and high performance. Ensure compliance with the Fundraising Regulator, Charity Commission, Gambling Commission, Data Protection, and other relevant legislation, maintaining accurate and up-to-date systems and records. Represent Fundraising and Marketing at internal and external meetings, deputising for the Head or Director as required.