Job Title: Collections Officer Location: Oxfordshire Hybrid 3 days WFH per week Salary: Up to 35,000 depending on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: 23 days holiday plus bank and public holidays Simply Health Cash plan Employee assistance programme Bupa (after qualifying period) Free Legal and Conveyance fees Volunteering days off Enhanced Maternity and Paternity Leave Company sick pay Ongoing learning and development opportunities About the position of the Collections Officer: This is an exciting opportunity for an experienced Mortgage Collections or Arrears Specialist to join a growing team following the successful onboarding of a new client's mortgage portfolio. With this major project now complete, the business is expanding its team to support continued growth, creating genuine scope for long-term career development as the function evolves. You'll take full ownership of mortgage arrears cases end-to-end, supporting customers with empathy and professionalism, agreeing on sustainable repayment solutions, and gaining further exposure to litigation within a supportive environment. We are specifically seeking candidates with recent collections, arrears, or litigation experience from a lender, loan servicer or consumer lending business, looking to grow their careers alongside an expanding and ambitious team. Responsibilities for the role of Collections Officer: Manage customer enquiries and arrears cases in line with company policies and regulatory requirements. Engage with customers via inbound and outbound contact to discuss overdue balances and agree on sustainable repayment solutions. Assess financial circumstances, update affordability information, and identify appropriate arrears outcomes. Identify and support vulnerable customers in line with policy and client expectations. Escalate complaints, litigation matters, and risk issues appropriately, including potential financial crime concerns. Liaise with internal teams and third-party partners to ensure timely and compliant case progression. Experience and skills required for the role of Collections Officer: Proven experience in arrears, litigation, customer services with a mortgage lender or consumer lending-related business. Good understanding of the legal and regulatory framework for mortgage lending and administration. Strong customer-focused approach, with an awareness of Consumer Duty. Excellent communication skills, both written and verbal, with a high level of professionalism and integrity. For more information regarding the role of Collections Officer , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jul 02, 2026
Full time
Job Title: Collections Officer Location: Oxfordshire Hybrid 3 days WFH per week Salary: Up to 35,000 depending on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: 23 days holiday plus bank and public holidays Simply Health Cash plan Employee assistance programme Bupa (after qualifying period) Free Legal and Conveyance fees Volunteering days off Enhanced Maternity and Paternity Leave Company sick pay Ongoing learning and development opportunities About the position of the Collections Officer: This is an exciting opportunity for an experienced Mortgage Collections or Arrears Specialist to join a growing team following the successful onboarding of a new client's mortgage portfolio. With this major project now complete, the business is expanding its team to support continued growth, creating genuine scope for long-term career development as the function evolves. You'll take full ownership of mortgage arrears cases end-to-end, supporting customers with empathy and professionalism, agreeing on sustainable repayment solutions, and gaining further exposure to litigation within a supportive environment. We are specifically seeking candidates with recent collections, arrears, or litigation experience from a lender, loan servicer or consumer lending business, looking to grow their careers alongside an expanding and ambitious team. Responsibilities for the role of Collections Officer: Manage customer enquiries and arrears cases in line with company policies and regulatory requirements. Engage with customers via inbound and outbound contact to discuss overdue balances and agree on sustainable repayment solutions. Assess financial circumstances, update affordability information, and identify appropriate arrears outcomes. Identify and support vulnerable customers in line with policy and client expectations. Escalate complaints, litigation matters, and risk issues appropriately, including potential financial crime concerns. Liaise with internal teams and third-party partners to ensure timely and compliant case progression. Experience and skills required for the role of Collections Officer: Proven experience in arrears, litigation, customer services with a mortgage lender or consumer lending-related business. Good understanding of the legal and regulatory framework for mortgage lending and administration. Strong customer-focused approach, with an awareness of Consumer Duty. Excellent communication skills, both written and verbal, with a high level of professionalism and integrity. For more information regarding the role of Collections Officer , please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Halton Borough Council is seeking an experienced and highly motivated Interim Licensing Manager to lead and develop its Licensing Service within Legal Services. This is an excellent opportunity for a licensing professional with strong leadership capabilities and extensive knowledge of licensing legislation to make a significant impact within a forward-thinking local authority. The Role As Interim Licensing Manager, you will be responsible for leading, managing and developing the Council's licensing functions, ensuring the effective administration, regulation and enforcement of statutory licensing regimes. You will oversee the delivery of high-quality, customer-focused and legally compliant licensing services that promote public safety, safeguard vulnerable people and support the Council's wider corporate objectives. Key responsibilities will include: Leading and managing the Licensing Team to ensure effective service delivery across all licensing functions. Acting as the technical lead on complex licensing matters and overseeing the administration and enforcement of licences, permits and consents. Developing, reviewing and implementing licensing policies in accordance with statutory requirements and best practice. Managing service performance, monitoring KPIs and driving continuous improvement. Contributing to service planning and the development of operational work programmes. Supporting staff development, training and professional competence. Leading digital transformation and service modernisation initiatives. Managing licensing budgets, income streams and financial performance. Providing expert advice to the public, trade representatives, elected members and senior officers. Ensuring compliance with all relevant licensing legislation and statutory duties. Leading and supporting enforcement activity, including inspections and investigations where required. Representing the Council at Court, licensing hearings and committee meetings. Preparing and presenting reports to Regulatory Committees and Sub-Committees. Developing strong partnerships with key stakeholders including Police, Home Office, HMRC, Gambling Commission, responsible authorities and local businesses. Overseeing statutory returns, public registers, FOI responses and performance monitoring. Reviewing and implementing licensing fees and charges in accordance with legal requirements. Participating in relevant Liverpool City Region and multi-agency groups. About You We are looking for an experienced licensing professional who can provide confident leadership whilst maintaining high standards of regulatory compliance and customer service. You will possess: Degree-level qualification or equivalent professional expertise. Evidence of continuous professional development. Significant experience and knowledge of licensing legislation, policy and enforcement practice, including: Licensing Act 2003 Gambling Act 2005 Hackney Carriage and Private Hire Licensing Street Trading House-to-House and Street Collections Scrap Metal Licensing Sexual Entertainment Venue (SEV) Licensing Proven experience managing staff, performance and service delivery. Experience drafting, reviewing and implementing licensing policies. Experience preparing committee reports and presenting evidence at hearings and Court. Experience managing budgets and financial performance. Strong leadership, communication and organisational skills. The ability to interpret and apply complex legislation and guidance. Experience using licensing systems such as Lalpac. The ability to manage competing priorities and work to tight deadlines. Additional Requirements Willingness to work outside normal office hours when required, including attendance at evening committee meetings and enforcement activities. Full UK driving licence and access to a vehicle, as regular travel across the borough and occasionally further afield is required. Why Join Halton Borough Council? This is a fantastic opportunity to join a committed local authority and play a key role in delivering effective licensing services that protect residents, support businesses and maintain public confidence in regulatory services. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 30, 2026
Seasonal
Halton Borough Council is seeking an experienced and highly motivated Interim Licensing Manager to lead and develop its Licensing Service within Legal Services. This is an excellent opportunity for a licensing professional with strong leadership capabilities and extensive knowledge of licensing legislation to make a significant impact within a forward-thinking local authority. The Role As Interim Licensing Manager, you will be responsible for leading, managing and developing the Council's licensing functions, ensuring the effective administration, regulation and enforcement of statutory licensing regimes. You will oversee the delivery of high-quality, customer-focused and legally compliant licensing services that promote public safety, safeguard vulnerable people and support the Council's wider corporate objectives. Key responsibilities will include: Leading and managing the Licensing Team to ensure effective service delivery across all licensing functions. Acting as the technical lead on complex licensing matters and overseeing the administration and enforcement of licences, permits and consents. Developing, reviewing and implementing licensing policies in accordance with statutory requirements and best practice. Managing service performance, monitoring KPIs and driving continuous improvement. Contributing to service planning and the development of operational work programmes. Supporting staff development, training and professional competence. Leading digital transformation and service modernisation initiatives. Managing licensing budgets, income streams and financial performance. Providing expert advice to the public, trade representatives, elected members and senior officers. Ensuring compliance with all relevant licensing legislation and statutory duties. Leading and supporting enforcement activity, including inspections and investigations where required. Representing the Council at Court, licensing hearings and committee meetings. Preparing and presenting reports to Regulatory Committees and Sub-Committees. Developing strong partnerships with key stakeholders including Police, Home Office, HMRC, Gambling Commission, responsible authorities and local businesses. Overseeing statutory returns, public registers, FOI responses and performance monitoring. Reviewing and implementing licensing fees and charges in accordance with legal requirements. Participating in relevant Liverpool City Region and multi-agency groups. About You We are looking for an experienced licensing professional who can provide confident leadership whilst maintaining high standards of regulatory compliance and customer service. You will possess: Degree-level qualification or equivalent professional expertise. Evidence of continuous professional development. Significant experience and knowledge of licensing legislation, policy and enforcement practice, including: Licensing Act 2003 Gambling Act 2005 Hackney Carriage and Private Hire Licensing Street Trading House-to-House and Street Collections Scrap Metal Licensing Sexual Entertainment Venue (SEV) Licensing Proven experience managing staff, performance and service delivery. Experience drafting, reviewing and implementing licensing policies. Experience preparing committee reports and presenting evidence at hearings and Court. Experience managing budgets and financial performance. Strong leadership, communication and organisational skills. The ability to interpret and apply complex legislation and guidance. Experience using licensing systems such as Lalpac. The ability to manage competing priorities and work to tight deadlines. Additional Requirements Willingness to work outside normal office hours when required, including attendance at evening committee meetings and enforcement activities. Full UK driving licence and access to a vehicle, as regular travel across the borough and occasionally further afield is required. Why Join Halton Borough Council? This is a fantastic opportunity to join a committed local authority and play a key role in delivering effective licensing services that protect residents, support businesses and maintain public confidence in regulatory services. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
About Our Client At London Museum, we believe arts, culture, and heritage are central to shaping a vibrant, informed, and connected society. Our collections not only reflect where we've come from but help us imagine where we're going. Founded through the unification of London Museum (originally established in 1912) and the Guildhall Museum (dating back to 1826), we became London Museum in 2024-a new chapter rooted in a rich legacy.As one of the capital's most important cultural institutions, we are proud to house a diverse and historic collection that continues to educate, inspire, and connect people of all backgrounds. Through our exhibitions, events, and education programmes, we aim to make London's story accessible to everyone. Underpinning all of this is a need for robust financial management and strategic planning.With an ambitious new vision in place, including major capital developments and enhanced programming, London Museum is now looking for a talented Head of Finance to lead on financial strategy and operations. This role offers a unique opportunity to shape the future of the Museum and play a key role in ensuring long-term sustainability and excellence. Job Description You will lead the Finance Department, overseeing financial planning, budgeting, reporting, and control. You'll ensure compliance with relevant policies and regulations, while promoting financial best practices across the Museum. Lead and oversee all financial functions including accounting, reporting, budgeting, forecasting, and compliance with financial regulations. Provide strategic leadership to the finance team and collaborate with budget managers and the Executive Team on annual budgets and financial planning. Produce timely monthly management accounts, financial statements, and manage the full external audit process. Maintain and update key financial policies and ensure adherence to governance standards and audit recommendations. Liaise with external stakeholders such as the City of London Corporation, GLA finance team, and auditors to optimise funding and financial processes. Support project finance activities including budget preparation, expenditure monitoring, VAT recovery, and risk management, particularly for the New Museum programme. Prepare and present financial reports, board papers, and strategic financial forecasts; deputise for the Chief Financial Officer as required. Manage corporate administration tasks including insurance, risk management, and statutory company secretarial duties such as Charity Commission filings. The Successful Applicant Qualified accountant (CCAB or equivalent) with proven senior financial leadership in a complex organisation. Experienced team leader, with a track record of developing and motivating finance professionals. Strong technical and systems expertise, including financial reporting, audits, project accounting, and use of accounting software. Excellent communicator and strategic thinker, with the ability to influence at all levels and support organisational planning. Commercially focused, with experience managing multiple funding sources, driving efficiencies, and enabling growth. What's on Offer Location: London Terms: Full-time, Permanent Salary: £70,046 to £72,120 per annum plus benefits Reports to: Chief Financial Officer Responsible for: A team of up to 8, including 4 direct reports Contact Maria De Gracia Quote job ref JN-408Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Oct 01, 2025
Full time
About Our Client At London Museum, we believe arts, culture, and heritage are central to shaping a vibrant, informed, and connected society. Our collections not only reflect where we've come from but help us imagine where we're going. Founded through the unification of London Museum (originally established in 1912) and the Guildhall Museum (dating back to 1826), we became London Museum in 2024-a new chapter rooted in a rich legacy.As one of the capital's most important cultural institutions, we are proud to house a diverse and historic collection that continues to educate, inspire, and connect people of all backgrounds. Through our exhibitions, events, and education programmes, we aim to make London's story accessible to everyone. Underpinning all of this is a need for robust financial management and strategic planning.With an ambitious new vision in place, including major capital developments and enhanced programming, London Museum is now looking for a talented Head of Finance to lead on financial strategy and operations. This role offers a unique opportunity to shape the future of the Museum and play a key role in ensuring long-term sustainability and excellence. Job Description You will lead the Finance Department, overseeing financial planning, budgeting, reporting, and control. You'll ensure compliance with relevant policies and regulations, while promoting financial best practices across the Museum. Lead and oversee all financial functions including accounting, reporting, budgeting, forecasting, and compliance with financial regulations. Provide strategic leadership to the finance team and collaborate with budget managers and the Executive Team on annual budgets and financial planning. Produce timely monthly management accounts, financial statements, and manage the full external audit process. Maintain and update key financial policies and ensure adherence to governance standards and audit recommendations. Liaise with external stakeholders such as the City of London Corporation, GLA finance team, and auditors to optimise funding and financial processes. Support project finance activities including budget preparation, expenditure monitoring, VAT recovery, and risk management, particularly for the New Museum programme. Prepare and present financial reports, board papers, and strategic financial forecasts; deputise for the Chief Financial Officer as required. Manage corporate administration tasks including insurance, risk management, and statutory company secretarial duties such as Charity Commission filings. The Successful Applicant Qualified accountant (CCAB or equivalent) with proven senior financial leadership in a complex organisation. Experienced team leader, with a track record of developing and motivating finance professionals. Strong technical and systems expertise, including financial reporting, audits, project accounting, and use of accounting software. Excellent communicator and strategic thinker, with the ability to influence at all levels and support organisational planning. Commercially focused, with experience managing multiple funding sources, driving efficiencies, and enabling growth. What's on Offer Location: London Terms: Full-time, Permanent Salary: £70,046 to £72,120 per annum plus benefits Reports to: Chief Financial Officer Responsible for: A team of up to 8, including 4 direct reports Contact Maria De Gracia Quote job ref JN-408Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
