46 jobs found

Are you an experienced General Manager or senior operational leader looking for a rewarding leadership opportunity? Would you like to lead a well-established charitable organisation in Scarborough area that operates a hospitality venue, where people, guest experience and high operational standards are at the heart of everything it does? We're working with a respected charitable organisation in the Scarborough area to recruit a General Manager on a permanent basis. This is an exciting opportunity to lead the day-to-day operation, develop an established team and work closely with the Board of Trustees to support the organisation's long-term success and sustainability. What the General Manager job involves As General Manager, you'll be responsible for the overall leadership and day-to-day management of the organisation, ensuring excellent operational standards, financial sustainability and an outstanding experience for guests and visitors. This is a varied role where you'll balance strategic planning with hands-on operational leadership, working closely with departmental managers and the Board of Trustees to deliver the organisation's objectives. Key duties will include: Providing visible, hands-on leadership across all departments, promoting a positive, inclusive and customer-focused culture. Leading, supporting and developing departmental managers and staff, encouraging high performance and continuous improvement. Overseeing the day-to-day operation of the hospitality venue, ensuring high standards of service, presentation and guest experience. Developing and delivering strategic plans that support the organisation's long-term sustainability and future growth. Maintaining responsibility for budgets, financial performance, forecasting and reporting to the Board of Trustees. Identifying opportunities to increase sustainable income, improve operational efficiency and enhance the customer experience. Overseeing the maintenance of the buildings, facilities and grounds, ensuring they remain safe, welcoming and fit for purpose. Taking ownership of guest feedback and complaints, ensuring issues are resolved professionally and using feedback to improve service delivery. Ensuring compliance with Health & Safety legislation, charity governance and all relevant statutory requirements. Working alongside external advisers and key stakeholders to support the continued success of the organisation. Skills required We're looking for an experienced and approachable leader who enjoys being close to the operation while also thinking strategically. You'll be confident leading teams, managing change and building strong relationships with colleagues, Trustees and external partners. You may already be working as a General Manager, Operations Manager, Hotel Manager, Venue Manager or in another senior leadership role within a service-led environment. You'll also have: Proven experience managing people, developing teams and creating a positive working culture. Strong commercial awareness with experience managing budgets and financial performance. Excellent communication skills and the confidence to work effectively with staff, Trustees, guests and external stakeholders. Strong organisational skills with the ability to prioritise, manage multiple responsibilities and remain calm under pressure. Good IT skills and the ability to use business systems confidently. Experience overseeing Health & Safety and operational compliance. A proactive, hands-on leadership style with the flexibility to support operational delivery when required. A professional, honest and reliable approach with a commitment to delivering high standards. Experience within hospitality would be advantageous, although we also welcome applications from candidates with transferable senior leadership experience gained in other customer-focused or service-led organisations. Other information Circa £45,000, depending on experience. Permanent, full-time position working 37.5 hours per week. Flexibility is required, including occasional evenings and weekends to meet the needs of the organisation. Free on-site parking. This vacancy is being advertised through KD Recruitment Limited, who are operating as an Employment Agency. Due to the volume of applications we receive, if you have not heard from us within two weeks, please assume you have not been shortlisted for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and is also committed to protecting your personal data. To read our Privacy Policy, please visit (url removed).

New Business Development Executive - Luxury Hospitality & Spa Products Location: SW London Salary: Competitive Basic + Uncapped Commission + BenefitsHours: Full-Time OR Part time considered Join this great luxury accessories company and help shape the future of Luxury Guest experiences My client is launching an exciting new range of premium spa accessories designed specifically for luxury hotels, boutique hospitality groups, resorts, spas, and serviced accommodation providers across the UK. They are seeking an ambitious, commercially driven New Business Development Executive to spearhead the introduction of our innovative product range into the luxury hospitality sector. This is a fantastic opportunity for a talented sales professional who thrives on opening doors, building relationships, and winning new business. The Role As a New Business Development Executive, you will be responsible for identifying and securing new customers throughout London and the UK. You will engage with decision-makers across luxury hotels, hospitality groups, wellness facilities, resorts, and high-end accommodation providers to showcase this companies new premium spa accessory solutions. This is a field-based role with a strong focus on business development, relationship building, and revenue growth. Key Responsibilities Identify and develop new business opportunities within the luxury hospitality and hotel sector. Build relationships with Hotel General Managers, Procurement Managers, Spa Directors, Operations Directors, and Hospitality Groups. Conduct face-to-face client meetings, product demonstrations, and presentations. Generate and manage a strong pipeline of prospective customers. Negotiate commercial agreements and close new business opportunities. Attend industry exhibitions, networking events, and trade shows. Maintain accurate records and sales activity through CRM systems. Work closely with internal teams to ensure exceptional customer onboarding and service. Achieve and exceed agreed sales and revenue targets. About You We're looking for someone who is naturally proactive, commercially aware, and passionate about sales. Essential Requirements Proven success in a Business Development, Sales Executive, or Account Management role. Strong experience generating and converting new business opportunities. Excellent communication, presentation, and negotiation skills. Ability to work independently and manage a territory effectively. Full UK driving licence and willingness to travel throughout the UK. Highly motivated with a results-driven mindset. Desirable Experience Background of Hospitality, hotel, wellness, interiors, luxury retail, or related sector experience. Experience selling premium products What We Offer Competitive basic salary. Uncapped commission structure. Full product training and ongoing support. Opportunity to play a key role in launching an exciting new product line. Career progression within a growing business. Flexible working arrangements. Why Join? This is a unique opportunity to become one of the first sales professionals driving the growth of a their new luxury spa accessory range in the UK market. If you're passionate about building relationships, winning new business, and working with some of the UK's most prestigious hospitality brands, we'd love to hear from you.

Hospitality Supervisor £15.00 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded One of the UK s Best Companies to Work For Please note, we are unable to offer sponsorship for this role. Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support. This is an exciting opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. Our team member benefits include: Paid Breaks Uniforms Staff Meals Nest Pension Employee Assistance Programme Care Workers Charity Spice of Life Discount Retail Scheme Cycle Scheme Eye Care Refer a Friend Scheme Reward Vouchers Quarterly & Annual Company Recognition Awards The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times

InstaStaff are currently recruiting for a PA to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the PA will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the PA will be Monday Friday 8am 5.30pm The salary for the PA will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount

Luxury Country House Hotel Wiltshire, SN15 3QQ Full Time. Office-based. International Business Travel Competitive Salary. Performance Bonus. Service Charge. Excellent Staff Benefits. Lead the commercial future of one of the UK's most prestigious luxury country house hotels. A well-established agency has been retained to recruit an outstanding Commercial Director for a renowned luxury hospitality business in Wiltshire. This is a rare opportunity to join the senior leadership team of an established luxury hotel and play a key role in shaping its commercial strategy and long term growth. Reporting directly to the General Manager, you will oversee the commercial performance of the business across Sales, Revenue, Reservations, Events and Marketing. Working closely with operational leaders and an internationally recognised hotel brand, you will identify new opportunities, strengthen existing partnerships and drive sustainable revenue growth across both UK and international markets. Why join this business? Join the senior leadership team of an established luxury hospitality business. Lead the commercial strategy across multiple departments. Influence the future direction of a prestigious country house hotel. Build relationships across the UK and international luxury travel markets. Represent the business at industry events, trade shows and overseas sales visits. Work within a business committed to exceptional guest experiences and continuous growth. The Role As Commercial Director, you will provide strategic leadership across all commercial functions while maintaining a hands on approach to business development and client relationships. Your responsibilities will include: Developing and delivering the hotel's commercial strategy to achieve revenue and profit targets. Identifying new corporate, leisure, agency and international business opportunities. Leading and developing the Business Development, Events, Reservations, Revenue and Marketing teams. Working closely with operational departments to maximise commercial performance across the hotel. Monitoring market trends, competitor activity and demand to identify growth opportunities. Preparing commercial budgets, forecasts and annual sales plans. Building strong relationships with corporate clients, travel partners, agencies and tour operators. Representing the business at UK and international trade shows, networking events and client meetings. Producing regular commercial reports and presenting performance updates to senior leadership. What success looks like Revenue growth across all market segments. Increased corporate and agency business. Strong commercial collaboration across departments. Achievement and exceedance of budget targets. Growth in brand awareness across domestic and international markets. Development of a high performing commercial team. About You You are an experienced commercial leader with a passion for luxury hospitality and a proven ability to grow revenue, build relationships and inspire teams. You combine strategic thinking with a hands on leadership style and understand how sales, revenue, marketing and operations work together to deliver exceptional commercial performance. You will bring: A minimum of five years' experience in a senior commercial, sales or marketing leadership role within luxury hospitality. A proven track record of driving revenue growth and delivering commercial results. Experience leading and developing high performing commercial teams. Strong knowledge of hotel sales, revenue management and business development. Experience building corporate, leisure and group business. Strong commercial and financial awareness with experience preparing budgets and forecasts. Excellent communication, negotiation and relationship building skills. Willingness to travel within the UK and internationally. A full UK driving licence. Desirable Experience Experience within a luxury hotel, country house hotel or five star resort. Knowledge of Opera Cloud and Ideas RMS. Existing relationships within luxury travel, corporate and agency markets. Experience working alongside an international hotel brand. This opportunity would particularly suit an experienced: Commercial Director. Director of Sales & Marketing. Director of Sales. Head of Commercial. Senior commercial leader ready to step into a broader strategic role. Package Highly competitive salary. Performance bonus. Service charge. Comprehensive staff benefits. International travel opportunities. Career development within a leading luxury hospitality business. Opportunity to shape the commercial future of a prestigious country house hotel. To Apply Please submit your CV in confidence. If you are an ambitious commercial leader looking for the opportunity to influence the future of an exceptional luxury hospitality business, we would love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Front of House Manager - Private club Location: Front of House Clubhouse Manager- Cardiff - 30-25K salary Salary: 30 - 35K (dependent on experience) Hours: 40 hours per week, Wednesday to Sunday Reports to: General Manager Join Our Team We are seeking an experienced and passionate Front of House Manager to lead the day-to-day operation of our clubhouse hospitality services. This is an exciting opportunity for a hands-on hospitality professional to manage our bar and restaurant facilities, deliver exceptional member experiences, and play a key role in the continued success of their members club. As Front of House Manager, you will be responsible for overseeing all clubhouse food and beverage operations, leading and developing the team, managing financial performance, coordinating events, and ensuring the highest standards of customer service, compliance, and operational excellence. Key Responsibilities Operations Lead the daily operation of the clubhouse bar and restaurant facilities. Develop and implement standard operating procedures to ensure consistency and efficiency. Maintain exceptional customer service standards at all times. Work closely with the Head Chef to develop seasonal menus, event offerings, and promotions. Manage bar stock levels, ordering and inventory control. Ensure all facilities, equipment, and service areas are clean, safe, and well maintained. Monitor compliance with health, safety, food hygiene, and licensing regulations. Liaise with the Operations Manager regarding cleaning and maintenance requirements. Team Leadership Recruit, train, develop, and supervise front-of-house staff. Create effective staff rotas and manage team performance. Foster a positive, motivated, customer-focused culture. Support and coach team members to achieve high levels of service excellence. Customer Experience Act as a primary point of contact for members and visitors. Respond professionally to enquiries, feedback, and complaints. Promote the club's facilities, events, and hospitality services. Create a welcoming and inclusive environment that reflects the club's values. Financial Management Manage cash handling, floats, and daily takings. Control stock levels and minimise wastage. Conduct monthly stocktakes and implement actions to address discrepancies. Support financial performance through effective cost control and revenue generation. Health & Safety Complete all operational checks in line with club policies. Conduct regular inspections and risk assessments. Ensure compliance with all relevant hospitality legislation and best practice. Events & Hospitality Coordinate and oversee private functions, social events, and catering activities. Work with the chef team to develop attractive food and beverage offers. Support the delivery of memorable events that enhance member engagement and satisfaction. Additional Responsibilities Act as Duty Manager when required. Participate in ongoing professional development. Undertake any additional duties as requested by the General Manager. About You We are looking for an energetic and organised hospitality professional with strong leadership skills and a genuine passion for customer service. Essential Qualifications GCSE English and Maths (or equivalent). IOSH Managing Safely or equivalent Health & Safety qualification. First Aid qualification (or willingness to obtain). Level 3 Food Safety qualification. Essential Experience Proven experience in a management role within hospitality, ideally in a private members' club, yacht club, hotel, golf club, or similar environment. Strong background in bar and restaurant operations. Experience leading, motivating, and developing teams. Financial management experience, including stock control, budgeting, and cash handling. Sound understanding of health and safety, food safety, and licensing regulations. Experience engaging with a range of stakeholders and customers. Flexible approach to working hours, including evenings and weekends. Skills & Attributes Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Confident IT user, including POS systems and hospitality software. Ability to manage multiple priorities and work to deadlines. Customer-focused with excellent problem-solving skills. Proactive, hands-on, and able to work effectively using your own initiative. What We Offer Competitive salary. Supportive and collaborative team culture. Training and development opportunities. The chance to play a key role in delivering exceptional experiences for members and visitors. If you are a motivated hospitality professional with a passion for leadership and service excellence, we would love to hear from you. Apply today and help shape the future of our clubhouse hospitality experience. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

GBRS are currently looking for a part time Administrator to work with our client in Yatton. This is a part time role working 4 - 5 days a week, 5 hours each day. The main duties will be, general admin, printing, filing, filling in health and safety reports, organising cleaners for site, credit card receipt chasing, hotel bookings for staff, booking skips, they are looking for someone who can do general admin and also help manage the maintenance database etc. You will assist the managers and relieve them from more technical duties. If this role is of any interest, please apply with your CV or give the GBRS office a call.

This role is responsible for supporting the compilation and analysis of our client's Sustainability data to inform data-driven strategies and progress tracking, whilst supporting on the wider ESG agenda. The role spans Sustainability across acquisitions, asset management, operations, renovations and risk management. Client Details Our client is a multi-award winning Investor in iconic Hotels across Europe. They are passionate about continuing to improve the Sustainability of their portfolio, already evidenced with BREEAM, LEED and Green Key certs. In addition, they take great pride in their workplace culture and have featured 3 years in a row in the Sunday Times Best Places to Work SME list. Description Analysis & Reporting Take responsibility of energy, water, waste and social data collection, quality checking and subsequent analysis Review the sustainability of materials chosen for renovations of the hotels in accordance with our Circularity strategy, help maintain the materials database and promote knowledge sharing of compliant materials Work with the Senior Sustainability Analyst and Business Intelligence Manager to ensure timely updates to the Board BI data management system, including generating reports Support delivering key stakeholder reports such as quarterly shareholder reports, valuation surveys and net zero carbon action plans Support writing of the annual sustainability report as Archer progresses to CSRD alignment by 2028 and co-ordination of the external audit Scope 3 carbon tool implementation Support roll out of a new Scope 3 carbon reporting tool to calculate carbon from purchased goods and services such as food, laundry, amenities, other hotel consumables and IT. Improve data quality, advise hotels on the system and calculate impact to help set action plans for reduction. We aim to use this work for a future SBTi target submission. Engagement and Communications Be passionate in educating colleagues on Sustainability, sharing best practice, generating ideas and helping create training material. We have exciting hotel openings/re-openings planned for 2027 where new staff will need to be trained. Help onboard any new hotel acquisitions and ensuring handover of Sustainability information. Support with any BREEAM assessments and Green Key accreditations. Gather and share sustainability stories for internal and external communication Identify processes that can be improved to increase scale-ability and efficiency. As required, work with other teams / functions to provide analytical support Profile The successful Real Estate ESG / Sustainability Data Analyst should have: BA / BSc Degree in a relevant field (Sustainability, Environment, ESG, Green Buildings, Circular Economy or similar) would be advantageous but not a necessity 12-18 months' experience in Sustainability related Data or Assurance role Position requires knowledge of sustainability reporting and industry bench-marking (GHG Protocol, CSRD, BREEAM, CRREM etc.) General interest in the field of Sustainable Buildings highly desirable High proficiency in Microsoft Excel and data management. Strong communication skills. Lateral thinking/problem-solving skills. Ability to multi-task and manage priorities/deadlines. Experience and understanding of Sustainability and Assurance in processing energy, water and waste data will be highly regarded. Highly proficient in spoken and written English. Ability to work independently Excellent interpersonal skills with a professional manner. Strong team player Desirable but not essential: Knowledge of the Built Environment / Real Estate / Hotels & Hospitality (including Travel) industries Interest in Circular Economy and materials Skills or interest in Spanish or French Job Offer Competitive salary c. 40,000 Potential inclusion to market-leading benefits package. Opportunity to work on impactful Sustainability initiatives in an award-winning company. Subject to business requirements and personal performance, an opportunity to join the business permanently at contract end

Operations Manager - Luxury Hotel & Spa Outskirts of Ipswich, Suffolk £40,000 + Excellent Tips + Live-In Available An exciting opportunity has arisen for an experienced Operations Manager to join a luxury Hotel & Spa near Ipswich. Reporting to the General Manager, you will lead the Food & Beverage operation whilst supporting the wider hotel business, ensuring exceptional guest experiences and strong commercial performance. Key Responsibilities Oversee the day-to-day Food & Beverage operation. Lead, train and develop a high-performing team. Maintain exceptional service standards and guest satisfaction. Manage budgets, stock control and labour costs. Support weddings, events and wider hotel operations. Ensure compliance with Health & Safety and food hygiene regulations. Work closely with the General Manager and Heads of Department. Experience & Skills Required Previous experience as an Operations Manager , Food & Beverage Manager or in a senior hotel management role. A minimum of 3 years' experience in operations management . At least 5 years' experience within hotel management . Previous experience within a luxury hotel, spa resort, fine dining or high-end hospitality environment is essential. Experience within a 4 Red Star, 5-star or award-winning property would be highly advantageous. Spa hotel experience is desirable. Strong leadership, communication and organisational skills. Commercially focused with a hands-on approach. Passionate about delivering exceptional guest experiences. A full UK driving licence and access to your own transport are essential due to the location. What We Offer £40,000 salary Excellent tips Live-in accommodation available Company pension scheme Employee discounts Ongoing training and development Career progression opportunities Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this position.

Health & Safety Advisor/Manager Permanent, Manchester ( Travel sites as required ) Competitive salary package ( DOE )My client is a well-established main building contractor who are looking for a health and safety Advisor or Manager to join their team. You will be responsible for ensuring all HSE procedures are adhered to on site. You will provide authoritative advice and guidance to managers to ensure best practice is promoted, to help ensure a safe working environment. You will provide authoritative advice and guidance to the Site Management teams, to ensure best practice is promoted, to help ensure a safe working environment. My client deliver a good range of projects in commercial, residential, and largely hotels at the moment. They deliver both new builds and also complex heritage refurbishment project. Projects can range from £10million up to around £60million. Ensuring compliance with all relevant UK Health & Safety legislation, regulations, and industry best practiceConducting site inspections and internal audits, building strong relationships with project teams and stakeholders while providing assurance that Health & Safety processes remain effectiveYou will have worked on main contracting sites and have a construction background. Those with experience on projects over 10 million would be advantageous. You will have CDM experience with the ability to take Rams and risk assessment on active sites. The role will require travelling to sites, which will be largely the north west although some are in southern areas. You will be co coordinating tool box talks, risk assessments and Rams for live sitesCandidates should hold:• CSCS Professional Competence Card• NEBOSH General Certificate and/or NEBOSH Construction Certificate• Chartered Membership of IOSH (CMIOSH), or be actively working towards Chartered statusThis is an excellent opportunity to a growing and busy contractor, to apply please email your CV to or contact me on . Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

Finance Business Partner - Hospitality Location: UK (multi-site exposure) Salary: Up to £90,000 + benefits Robert Half is partnering with a leading hospitality group to recruit a Finance Business Partner supporting a portfolio of hotel operations. This is a highly commercial role, acting as a true partner to operational leadership teams, driving performance, insight, and financial control across multiple sites. Key responsibilities: Deliver monthly management reporting, forecasts, and insightful performance analysis to support decision-making Partner with General Managers and operational teams to drive profitability and improve performance Lead budgeting and forecasting processes across multiple locations Ensure a robust financial control environment, including balance sheet reviews, cashflow management, and compliance Support investment appraisals, business planning, and strategic initiatives Lead and develop on-site finance teams and collaborate with central finance functions Requirements (must-haves): Fully qualified accountant with 4+ years PQE Proven experience within the hotel sector Strong commercial acumen with the ability to influence non-finance stakeholders Hands-on approach with the ability to operate across both strategic and operational tasks This is an excellent opportunity for a commercially minded finance professional to join a dynamic, multi-site hospitality environment with strong exposure to senior leadership. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Join a Leading International Build to Rent Company Our client is an award-winning international Build to Rent operator, recognised for delivering exceptional residential communities and first-class customer service. With a growing UK portfolio of high-quality developments, they are committed to creating outstanding living environments and investing in their people. An exciting opportunity has arisen for a Maintenance Technician to join the team at one of Manchester's flagship Build to Rent developments in Salford. This is an ideal opportunity for an experienced maintenance professional who enjoys a varied role, takes pride in delivering high standards, and has a strong customer-focused approach. The Role Reporting to the Facilities Manager, you'll be responsible for carrying out both reactive and planned maintenance across a large residential development of over 550 apartments and its premium resident amenities. You'll ensure apartments, communal areas and building services are maintained to an exceptional standard, helping deliver a safe, efficient and welcoming environment for residents. Working Hours: 8:00am - 5:00pm 5 days per week on a rota between Monday and Sunday Typically Monday to Friday, with 1 Saturday per month required. During peak periods, this may increase to 2 Saturdays per month, with a day off in lieu during the week to maintain a 5-day working week. Participation in an out-of-hours emergency call-out rota is also required. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive repairs. Complete a variety of maintenance tasks including: Basic plumbing Minor electrical works Carpentry Painting and decorating Tiling and general building repairs Respond promptly to resident maintenance requests. Inspect apartments, communal areas and plant rooms, identifying maintenance issues before they become larger problems. Support statutory compliance and Health & Safety inspections. Assist with fire alarm testing, emergency lighting checks and other planned compliance activities. Work alongside external contractors and monitor completed works. Maintain accurate maintenance records using the company's maintenance management system. Help maintain resident facilities including lounges, meeting spaces, gym and other communal amenities. Participate in the out-of-hours emergency call-out rota. Deliver an excellent level of customer service when interacting with residents and colleagues. About You We're looking for someone who has: Previous experience in a property maintenance, facilities management or building maintenance role. Strong multi-trade skills across general building maintenance. Experience carrying out plumbing, carpentry, decorating and minor electrical repairs. Excellent fault-finding and problem-solving abilities. A proactive approach with excellent attention to detail. Strong communication and customer service skills. Good understanding of Health & Safety and compliance within residential or commercial properties. Experience within Build to Rent, residential property, hotels, student accommodation or facilities management would be highly desirable. What's on Offer? Salary of £30,000 per annum Opportunity to join a market-leading international Build to Rent business. Work within a modern, high-specification residential development. Ongoing training and career development opportunities. Supportive team culture with genuine opportunities for progression. A varied, hands-on role where no two days are the same. If you're a skilled maintenance professional looking to join an organisation that genuinely values quality, customer service and career development, we'd love to hear from you. Apply today to find out more about this fantastic opportunity.

Head of Health & Safety - Hotels & Hospitality London South of England MCR Property Group is seeking an experienced H&S Lead to support our growing hospitality portfolio across the South of England. Based in London, this role will focus on ensuring the highest standards of health, safety, fire, and environmental compliance across our hotel, serviced apartment, and hospitality operations. Working closely with operational teams, facilities management, and senior leadership, you will play a key role in developing a positive safety culture, driving compliance, delivering training, and ensuring our properties operate in accordance with all relevant legislation, industry standards, and company policies. This is an excellent opportunity for a proactive health and safety professional who thrives in fast-paced operational environments and has experience within hotels, hospitality, residential, or mixed-use developments. Key Responsibilities Conduct regular health, safety, fire, and environmental audits across hotels and hospitality assets throughout the South of England. Support General Managers, Operations Managers, Facilities Managers, and site-based teams in maintaining compliance with health, safety, fire, and environmental legislation. Lead investigations into accidents, incidents, near misses, and fire-related events, ensuring robust corrective actions are implemented and monitored. Ensure compliance with current health and safety legislation, fire safety regulations, and hospitality industry best practices. Review and monitor contractor safety management procedures, ensuring third-party suppliers operate safely and in line with company requirements. Deliver engaging training sessions, toolbox talks, and awareness programmes to ensure staff remain informed of company procedures and legislative updates. Provide expert guidance on fire safety systems, emergency procedures, evacuation strategies, and workplace safety initiatives. Maintain accurate health, safety, fire, and environmental records, ensuring compliance with legislative and company requirements. Support operational teams with risk assessments, safe systems of work, emergency planning, and compliance management. Carry out fire safety inspections and audits, ensuring fire detection, alarm, suppression, and emergency systems are maintained and compliant. Monitor compliance with internal management systems and identify opportunities for continuous improvement. Support the Group Health & Safety Manager in reviewing and developing policies, procedures, and management systems to align with evolving legislation and industry best practice. Promote a positive safety culture across all hospitality operations, encouraging engagement and accountability at every level. Experience Required Previous experience in a Health & Safety role within hospitality, hotels, residential, facilities management, property management, or a related operational environment. Strong understanding of UK health and safety legislation and fire safety regulations. Experience conducting audits, inspections, and compliance reviews across occupied buildings. Proven ability to investigate incidents and implement effective corrective actions. Strong communication and training delivery skills. Experience working with contractors and third-party service providers. Excellent organisational skills and attention to detail. Qualifications NEBOSH Diploma in Occupational Health and Safety or equivalent. NEBOSH Fire Safety qualification or equivalent (preferred). Environmental qualification (preferred). Membership of IOSH or equivalent professional body. Evidence of ongoing Continuing Professional Development (CPD). The Opportunity The successful candidate will work closely with the Group Health & Safety Manager to support the continued development and enhancement of health, safety, fire, and environmental management systems across MCR Property Group's expanding hospitality portfolio. This role offers the opportunity to make a tangible impact within a growing and ambitious business committed to operational excellence and guest safety.

Restaurant Manager - Luxury Residential Development London Up to 50,000 + Excellent Benefits An exceptional opportunity has become available for an experienced Restaurant Manager to lead the front-of-house operation within a prestigious new luxury residential development in London. This is a unique chance to be part of an exciting new opening, overseeing a high-end restaurant and hospitality offering designed exclusively for residents of a luxury apartment and penthouse development. The focus is on delivering a seamless 5-star experience, building strong relationships with residents, and creating a welcoming environment where service excellence is at the heart of everything you do. We are looking for a passionate and hands-on Restaurant Manager with experience in luxury hospitality, private members' clubs, 5-star hotels, fine dining restaurants, or premium residential developments. What Makes This Opportunity Different? - Brand-new opening with the opportunity to shape the service culture from day one - Monday to Friday working pattern available, with weekends generally free - No late-night finishes - Approximately 50 hours per week - Competitive salary of up to 50,000 - Excellent benefits package - Opportunity to build and develop your own front-of-house team - Work within one of London's most prestigious luxury developments - Focus on resident satisfaction, personalised service, and quality rather than high-volume trade The Role As Restaurant Manager, you will be responsible for leading the day-to-day operation of the restaurant and ensuring residents receive an exceptional dining and hospitality experience. In the opening stages, you will be very hands-on, helping establish service standards, operational procedures, and guest relationships before growing and developing your team as the operation expands. Key responsibilities include: - Managing the daily restaurant operation and guest experience - Delivering exceptional 5-star service standards at all times - Building strong relationships with residents and understanding their individual preferences - Leading, training, and motivating the front-of-house team - Managing staffing levels, rotas, and service standards - Working closely with the Executive Chef to ensure a seamless food and beverage offering - Handling guest feedback professionally and proactively - Supporting the recruitment and development of future team members - Ensuring compliance with all health, safety, and licensing requirements About You - Currently a Restaurant Manager, Assistant Restaurant Manager, Operations Manager, or similar hospitality leader - Experience within 5-star hotels, private members' clubs, luxury restaurants, luxury residential developments, or other premium hospitality environments - Passionate about delivering memorable guest experiences - Strong leadership and people management skills - Hands-on and comfortable working within a growing operation - Professional, personable, and confident building relationships with high-net-worth residents and guests - Commercially aware with excellent organisational skills This is a fantastic opportunity for an ambitious hospitality professional looking to join a luxury opening from the very beginning and play a key role in shaping an exceptional resident experience. If you are passionate about luxury hospitality, service excellence, and building something special while enjoying a healthy work-life balance, we would love to hear from you. INDLP

Restaurant Supervisor/ Assistant Manager On Site Parking, Great Development Opportunities Stunning 2aa rosette Awarded Hotel Weybridge £31k + package (27k basic + generous £4k service charge and tips) The Client Our client have a fantastic opportunity for a Restaurant Supervisor to join their highly talented team, for a central popular 4 star hotel in Weybridge. Responsibilities The hotel has recently be awarded 2aa rosettes so a successful candidate should have a similar strong service background from their previous experience This is a role for a strong restaurant supervisor, to be able to run a new informal dining area or a section of the main busy hotel restaurant (Apply online only) covers). General responsibilities also as follows: - Main Duties: Interact with guests in a warm and inspirational manner and acknowledge our regulars and special occasions Lead and train the Restaurant team to high standards of service with great product knowledge Organise and manage day to day running of the restaurant Take food & drink orders and post them accurately using micros and manage stock in line with targets Complaint handling to ensure satisfied customers and efficient service Management of the team on duty and work closely with Food & Beverage Manager Requirements Ideally, The successful candidate should have some previous experience within a relevant Restaurant related role Exceptional Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) Strong knowledge of service and wine knowledge Additional certification in hospitality is a plus Hours 5/7 days a week Benefits Additional leave Fantastic opportunities to grow and develop within the company Company events Company pension Employee discount Free parking Gym membership On-site parking Referral programme Wellness programme If you are a passionate, driven and dedicated Supervisor looking for a fantastic opportunity and have the skills and experience required please apply now. Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.

A Sales and Customer Service Administrator in required to join a well-established training provider in the Gloucestershire region. This is a varied role suited to someone who enjoys working with clients, supporting sales teams and keeping processes running smoothly behind the scenes. The Sales and Customer Service Administrator will support account managers, senior sales leaders and wider departments with day-to-day administration across course bookings, delegate enquiries, onsite course requests and client communication. This role requires strong organisation, a confident telephone manner and the ability to manage multiple tasks at once. The successful candidate will play an important part in delivering a professional customer experience while ensuring course administration is completed accurately and on time. This is a great opportunity for an organised administrator who enjoys being part of a busy commercial team. Role Overview Manage provisional delegate lists and ensure timelines are followed accurately. Support account managers with onsite course requests, required forms and purchase order tracking. Maintain course number reports and liaise with senior sales colleagues regarding courses that may need to be cancelled. Contact clients regarding course cancellations and manage the follow-up process including rebooking delegates or arranging credits. Handle incoming customer enquiries relating to certificates, hotel bookings, joining instructions, course results and general course information. Raise hotel bookings through the relevant booking system for client accommodation requirements. Liaise with sales colleagues and wider departments when additional courses are required. Support the process of adding new courses to the training programme where needed. Locate and resend certificates to clients once payment checks have been completed. Build and maintain strong working relationships with clients. Provide administrative support to management, sales colleagues and course tutors. Support colleagues across the business when required. Work in line with company values, internal processes and performance objectives. Follow safe working practices and support a positive health and safety culture. Carry out any other reasonable duties required to support the smooth running of the business. Experience & Skills Required The successful candidate will demonstrate the following: Previous experience in a sales support, admin, customer service, training coordination, events support or a similar client-facing role. Strong communication skills with a clear and confident telephone manner. Excellent organisational skills with the ability to prioritise workload effectively. Ability to manage multiple enquiries and tasks across different departments. Strong attention to detail when managing bookings, records and client information. Confident using Microsoft Word, Excel, Outlook, Teams and CRM systems. A proactive approach with the ability to solve problems and suggest improvements. A positive team player who can also work independently when required. A professional and helpful approach when dealing with clients and internal colleagues. Experience within training, education, course bookings or events administration would be beneficial. What's on Offer This Sales and Customer Service Administrator role offers the opportunity to join a professional and supportive business where no two days are quite the same. You will work closely with sales, account management and operational teams while playing a key role in supporting clients and delegates throughout the course booking process. The role would suit someone who enjoys being organised, solving problems and keeping things moving with a calm and professional approach. Salary :- £28,000 Base salary & Benefits. Location :- Wooton Under Edge - Gloucestershire. Hours: - Mon Thurs 8am 4pm, Fri 8am 3:30pm Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.

This role is responsible for supporting the compilation and analysis of our client's Sustainability data to inform data-driven strategies and progress tracking, whilst supporting on the wider ESG agenda. The role spans Sustainability across acquisitions, asset management, operations, renovations and risk management. Client Details Our client is a multi-award winning Investor in iconic Hotels across Europe. They are passionate about continuing to improve the Sustainability of their portfolio, already evidenced with BREEAM, LEED and Green Key certs. In addition, they take great pride in their workplace culture and have featured 3 years in a row in the Sunday Times Best Places to Work SME list. Description Analysis & Reporting Take responsibility of energy, water, waste and social data collection, quality checking and subsequent analysis Review the sustainability of materials chosen for renovations of the hotels in accordance with our Circularity strategy, help maintain the materials database and promote knowledge sharing of compliant materials Work with the Senior Sustainability Analyst and Business Intelligence Manager to ensure timely updates to the Board BI data management system, including generating reports Support delivering key stakeholder reports such as quarterly shareholder reports, valuation surveys and net zero carbon action plans Support writing of the annual sustainability report as Archer progresses to CSRD alignment by 2028 and co-ordination of the external audit Scope 3 carbon tool implementation Support roll out of a new Scope 3 carbon reporting tool to calculate carbon from purchased goods and services such as food, laundry, amenities, other hotel consumables and IT. Improve data quality, advise hotels on the system and calculate impact to help set action plans for reduction. We aim to use this work for a future SBTi target submission. Engagement and Communications Be passionate in educating colleagues on Sustainability, sharing best practice, generating ideas and helping create training material. We have exciting hotel openings/re-openings planned for 2027 where new staff will need to be trained. Help onboard any new hotel acquisitions and ensuring handover of Sustainability information. Support with any BREEAM assessments and Green Key accreditations. Gather and share sustainability stories for internal and external communication Identify processes that can be improved to increase scale-ability and efficiency. As required, work with other teams / functions to provide analytical support Profile The successful Real Estate ESG / Sustainability Data Analyst should have: BA / BSc Degree in a relevant field (Sustainability, Environment, ESG, Green Buildings, Circular Economy or similar) would be advantageous but not a necessity 12-18 months' experience in Sustainability related Data or Assurance role Position requires knowledge of sustainability reporting and industry bench-marking (GHG Protocol, CSRD, BREEAM, CRREM etc.) General interest in the field of Sustainable Buildings highly desirable High proficiency in Microsoft Excel and data management. Strong communication skills. Lateral thinking/problem-solving skills. Ability to multi-task and manage priorities/deadlines. Experience and understanding of Sustainability and Assurance in processing energy, water and waste data will be highly regarded. Highly proficient in spoken and written English. Ability to work independently Excellent interpersonal skills with a professional manner. Strong team player Desirable but not essential: Knowledge of the Built Environment / Real Estate / Hotels & Hospitality (including Travel) industries Interest in Circular Economy and materials Skills or interest in Spanish or French Job Offer Competitive salary c.£40,000 Potential inclusion to market-leading benefits package. Opportunity to work on impactful Sustainability initiatives in an award-winning company. Subject to business requirements and personal performance, an opportunity to join the business permanently at contract end

We are recruiting for a Duty Manager to join one of the UK's most sought after and delightful wellness and spa destinations. The Duty Manager will be part of one of the most renown wellness and spa retreats that attracts guests from all over the country, and will be an opportunity that will truly allow you to be proud of what you are a part of. This is a hands on role where the Duty Manager will help lead and develop the team within the resort with complete creative freedom, while creating memorable experiences for guests. What you will be doing - Maintain exceptional hotel standards, ensuring service, presentation, and cleanliness are consistently upheld. Lead by example, ensuring team appearance, conduct, and professionalism meet company standards. Support the day to day operation of all hotel departments, providing hands on assistance where required. Act as the main point of contact for staff, providing direction, making decisions, and resolving operational issues. Work closely with the General Manager to ensure the smooth and efficient running of the hotel. Develop, implement, and monitor hotel policies, procedures, and service standards to ensure compliance. Handle guest enquiries and complaints promptly, implementing improvements to enhance the guest experience. Support Heads of Department with daily operational responsibilities and cross department collaboration. Ensure compliance with health and safety, data protection, confidentiality, and all company policies. Carry out any additional duties reasonably required to support the successful operation of the hotel, including flexible working when necessary. This is a fantastic opportunity for a Duty Manager to express their passion for hospitality and wellness while developing their career with great career opportunities and progression. PLEASE NOTE Due to location you must have your own transport. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

General Manager York 37,000- 40,000 + 10% Bonus + Excellent Benefits Retail, Hospitality & Hotel Managers - Ready for a New Challenge? You've built your career leading teams, delivering exceptional customer experiences and running fast-paced operations. Now you're looking for something different. We're recruiting on behalf of a premium, customer-focused organisation seeking an ambitious General Manager to take ownership of a busy operation in York. This is a fantastic opportunity to use your leadership and operational experience in a completely different environment, offering genuine career progression and a better work-life balance than many retail and hospitality management roles. The Role You'll be responsible for leading the day-to-day operation, developing your team and ensuring an outstanding customer experience. Key responsibilities include: Leading, coaching and motivating a high-performing team Delivering exceptional customer service and operational excellence Driving performance, standards and compliance Creating a positive, engaging team culture Taking ownership of daily operations and solving challenges as they arise Who We're Looking For We're keen to hear from experienced managers from: Retail Hotels Hospitality Leisure Restaurants Whether you're currently a Store Manager, Hotel Manager, Duty Manager, Operations Manager, Restaurant Manager or similar, we'd love to hear from you. You'll be a hands-on leader who enjoys developing people, thrives in a fast-paced environment and takes pride in delivering outstanding service. What's On Offer? 37,000- 40,000 basic salary 10% annual bonus Excellent benefits package Better work-life balance than many retail and hospitality roles Genuine career progression A varied leadership role where no two days are the same If you're ready to take your management career in a new direction while using the skills you've already mastered, we'd love to hear from you.