The Housing Officer (Temp) role in the not-for-profit sector involves managing housing services and ensuring tenants receive exceptional support. This temporary position requires a proactive approach to addressing tenant needs and maintaining efficient housing operations. Client Details This not-for-profit organisation operates within the housing sector and focuses on providing quality services to tenants and communities. As a medium-sized organisation, it is committed to delivering excellent housing solutions while fostering a supportive and professional environment. Description Manage a portfolio of properties and ensure effective tenancy management services. Provide guidance and support to tenants on housing-related issues. Handle tenancy agreements, including renewals and terminations, in line with regulations. Conduct property inspections and ensure compliance with health and safety standards. Address tenant complaints and resolve disputes efficiently and professionally. Collaborate with internal teams and external agencies to support tenant wellbeing. Maintain accurate records and prepare reports on housing operations. Assist in the allocation and letting of properties to suitable tenants. Profile A successful Housing Officer (Temp) should have: Experience in housing management or a similar role in the not-for-profit sector. Strong knowledge of tenancy regulations and housing policies. Excellent communication and problem-solving skills. Ability to work independently and manage a varied workload effectively. Proficiency in maintaining accurate records and using relevant software systems. A commitment to providing outstanding service to tenants and communities. Job Offer Competitive hourly rate between 18.00 and 22.00. Temporary contract offering flexibility and valuable experience in the not-for-profit sector. Opportunity to work in a medium-sized organisation focused on housing services. Professional and supportive working environment. This is an excellent opportunity for an experienced Housing Officer (Temp) to contribute to meaningful work within the housing sector. Interested candidates are encouraged to apply promptly.
Jul 06, 2026
Seasonal
The Housing Officer (Temp) role in the not-for-profit sector involves managing housing services and ensuring tenants receive exceptional support. This temporary position requires a proactive approach to addressing tenant needs and maintaining efficient housing operations. Client Details This not-for-profit organisation operates within the housing sector and focuses on providing quality services to tenants and communities. As a medium-sized organisation, it is committed to delivering excellent housing solutions while fostering a supportive and professional environment. Description Manage a portfolio of properties and ensure effective tenancy management services. Provide guidance and support to tenants on housing-related issues. Handle tenancy agreements, including renewals and terminations, in line with regulations. Conduct property inspections and ensure compliance with health and safety standards. Address tenant complaints and resolve disputes efficiently and professionally. Collaborate with internal teams and external agencies to support tenant wellbeing. Maintain accurate records and prepare reports on housing operations. Assist in the allocation and letting of properties to suitable tenants. Profile A successful Housing Officer (Temp) should have: Experience in housing management or a similar role in the not-for-profit sector. Strong knowledge of tenancy regulations and housing policies. Excellent communication and problem-solving skills. Ability to work independently and manage a varied workload effectively. Proficiency in maintaining accurate records and using relevant software systems. A commitment to providing outstanding service to tenants and communities. Job Offer Competitive hourly rate between 18.00 and 22.00. Temporary contract offering flexibility and valuable experience in the not-for-profit sector. Opportunity to work in a medium-sized organisation focused on housing services. Professional and supportive working environment. This is an excellent opportunity for an experienced Housing Officer (Temp) to contribute to meaningful work within the housing sector. Interested candidates are encouraged to apply promptly.
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
Jul 06, 2026
Seasonal
I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Jul 05, 2026
Contractor
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any pro click apply for full job details
Income Officer (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) Pay Rate: £21.41 PAYE / £28.19 Umbrella per hour Contract Role - 3 months (subject to change) Working Hours - Monday to Friday 9am to 5pm The Opportunity We're currently recruiting for an experienced Income Officer to join a busy Housing Management team based in Wembley Park. This is a fantastic opportunity to play a key role in maximising rental income, supporting tenants, and ensuring sustainable tenancies across a diverse housing portfolio. Key Responsibilities Manage rent accounts and drive effective arrears recovery across multiple tenures Provide high-quality customer service , supporting tenants to sustain their tenancies Offer advice on welfare benefits , including Universal Credit, and signpost to specialist support services Carry out home visits and tenant engagement to resolve arrears and support vulnerable residents Take enforcement action where required, including preparing cases for court and attending hearings Work collaboratively with internal teams (Housing, Social Care, Rent Accounting) to deliver a joined-up service Promote early intervention and income maximisation strategies , including Direct Debit sign-ups Maintain accurate case records and produce reports on arrears performance What We're Looking For Proven experience in rent arrears recovery / income collection within housing Strong knowledge of Housing Benefit, Universal Credit, and welfare reform Understanding of rent arrears pre-action protocols and relevant legislation Experience working in a multi-agency or partnership environment Excellent communication, negotiation, and problem-solving skills Ability to manage a varied caseload and work both independently and collaboratively Confident using IT systems and maintaining accurate records If you are interested in this role, please apply.
Jul 04, 2026
Seasonal
Income Officer (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) Pay Rate: £21.41 PAYE / £28.19 Umbrella per hour Contract Role - 3 months (subject to change) Working Hours - Monday to Friday 9am to 5pm The Opportunity We're currently recruiting for an experienced Income Officer to join a busy Housing Management team based in Wembley Park. This is a fantastic opportunity to play a key role in maximising rental income, supporting tenants, and ensuring sustainable tenancies across a diverse housing portfolio. Key Responsibilities Manage rent accounts and drive effective arrears recovery across multiple tenures Provide high-quality customer service , supporting tenants to sustain their tenancies Offer advice on welfare benefits , including Universal Credit, and signpost to specialist support services Carry out home visits and tenant engagement to resolve arrears and support vulnerable residents Take enforcement action where required, including preparing cases for court and attending hearings Work collaboratively with internal teams (Housing, Social Care, Rent Accounting) to deliver a joined-up service Promote early intervention and income maximisation strategies , including Direct Debit sign-ups Maintain accurate case records and produce reports on arrears performance What We're Looking For Proven experience in rent arrears recovery / income collection within housing Strong knowledge of Housing Benefit, Universal Credit, and welfare reform Understanding of rent arrears pre-action protocols and relevant legislation Experience working in a multi-agency or partnership environment Excellent communication, negotiation, and problem-solving skills Ability to manage a varied caseload and work both independently and collaboratively Confident using IT systems and maintaining accurate records If you are interested in this role, please apply.
Income Assistant (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) £18.65 PAYE / £24.56 Umbrella per hour 3-Month Contract Monday - Friday, 9:00am - 5:00pm The Role We're looking for a proactive and customer-focused Income Assistant to support a busy Rent Income Team within a local authority housing service. This role is key in delivering high-quality administrative and income collection support, helping residents manage their rent accounts and sustain their tenancies. You'll be part of a collaborative team, working closely with Income Officers, Tenancy Managers, and Welfare Advisors to ensure a seamless and supportive service for residents. Key Responsibilities Provide frontline support via phone, email, and face-to-face enquiries regarding rent accounts and arrears Assist tenants with rent payments, balances, and repayment arrangements for low-level arrears Set up and manage Direct Debits , take payments, and issue rent statements/cards Support the team with administration, data entry, and CRM task management Verify housing costs on Universal Credit portals and send relevant notifications Monitor and recover former tenant arrears and sundry debts Assist in preparing court documentation and case files where required Produce reports and maintain accurate records in line with audit and compliance requirements Provide welfare benefits guidance and signpost residents to additional support services What We're Looking For Experience working in a social housing or income / rent environment Strong customer service skills with the ability to manage sensitive conversations Good understanding of rent collection and arrears processes Knowledge of welfare benefits / Universal Credit Excellent organisational skills with high attention to detail Confident using MS Office (Excel) and housing/CRM systems Ability to work independently and as part of a team If you have the required skills and are interested in this role, please apply.
Jul 04, 2026
Seasonal
Income Assistant (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) £18.65 PAYE / £24.56 Umbrella per hour 3-Month Contract Monday - Friday, 9:00am - 5:00pm The Role We're looking for a proactive and customer-focused Income Assistant to support a busy Rent Income Team within a local authority housing service. This role is key in delivering high-quality administrative and income collection support, helping residents manage their rent accounts and sustain their tenancies. You'll be part of a collaborative team, working closely with Income Officers, Tenancy Managers, and Welfare Advisors to ensure a seamless and supportive service for residents. Key Responsibilities Provide frontline support via phone, email, and face-to-face enquiries regarding rent accounts and arrears Assist tenants with rent payments, balances, and repayment arrangements for low-level arrears Set up and manage Direct Debits , take payments, and issue rent statements/cards Support the team with administration, data entry, and CRM task management Verify housing costs on Universal Credit portals and send relevant notifications Monitor and recover former tenant arrears and sundry debts Assist in preparing court documentation and case files where required Produce reports and maintain accurate records in line with audit and compliance requirements Provide welfare benefits guidance and signpost residents to additional support services What We're Looking For Experience working in a social housing or income / rent environment Strong customer service skills with the ability to manage sensitive conversations Good understanding of rent collection and arrears processes Knowledge of welfare benefits / Universal Credit Excellent organisational skills with high attention to detail Confident using MS Office (Excel) and housing/CRM systems Ability to work independently and as part of a team If you have the required skills and are interested in this role, please apply.
Location: Wakefield (Hybrid Working) Rate: 13.69 per hour PAYE Contract: Until 9 August 2026, with potential to become permanent Hours: Full Time Lynx Employment Services are recruiting for an experienced Information Governance Officer to join a busy Corporate Information Governance Team. This role will play a key part in ensuring compliance with information governance legislation, policies and procedures, supporting the management of Freedom of Information requests, Data Protection matters, Subject Access Requests and records management activities. Key Responsibilities Process and respond to Freedom of Information (FOI) requests, Environmental Information Regulation (EIR) requests and Data Subject Access Requests (SARs). Undertake complex redaction of sensitive and confidential information using electronic redaction systems. Support compliance with Data Protection legislation and information governance requirements. Assist with information security investigations and data protection enquiries. Maintain accurate records management and archive systems. Liaise with internal departments and external stakeholders to obtain and review information. Handle confidential and sensitive information with a high degree of accuracy and discretion. Produce reports, management information and administrative support for the Information Governance Team. Essential Requirements Previous experience handling Freedom of Information requests and Data Protection matters. Experience processing and redacting complex Subject Access Requests. Knowledge of Data Protection legislation and Freedom of Information requirements. Strong communication and customer service skills. Excellent organisational skills and ability to manage competing deadlines. Good analytical and problem-solving abilities. Experience working with confidential and sensitive information. Strong IT skills, including Microsoft Office applications. Desirable Previous Local Authority experience. Experience within an Information Governance, Records Management or Compliance environment. Knowledge of archives and records retention processes. Experience dealing with information security matters. Comments This role would suit candidates from Local Government, NHS, Police, Housing Associations, Universities or other regulated environments who have hands-on experience of FOI requests, GDPR compliance, Subject Access Requests and redaction work . The client has specifically highlighted that previous Freedom of Information and Data Protection experience, together with complex SAR redaction experience, are essential requirements .
Jul 04, 2026
Seasonal
Location: Wakefield (Hybrid Working) Rate: 13.69 per hour PAYE Contract: Until 9 August 2026, with potential to become permanent Hours: Full Time Lynx Employment Services are recruiting for an experienced Information Governance Officer to join a busy Corporate Information Governance Team. This role will play a key part in ensuring compliance with information governance legislation, policies and procedures, supporting the management of Freedom of Information requests, Data Protection matters, Subject Access Requests and records management activities. Key Responsibilities Process and respond to Freedom of Information (FOI) requests, Environmental Information Regulation (EIR) requests and Data Subject Access Requests (SARs). Undertake complex redaction of sensitive and confidential information using electronic redaction systems. Support compliance with Data Protection legislation and information governance requirements. Assist with information security investigations and data protection enquiries. Maintain accurate records management and archive systems. Liaise with internal departments and external stakeholders to obtain and review information. Handle confidential and sensitive information with a high degree of accuracy and discretion. Produce reports, management information and administrative support for the Information Governance Team. Essential Requirements Previous experience handling Freedom of Information requests and Data Protection matters. Experience processing and redacting complex Subject Access Requests. Knowledge of Data Protection legislation and Freedom of Information requirements. Strong communication and customer service skills. Excellent organisational skills and ability to manage competing deadlines. Good analytical and problem-solving abilities. Experience working with confidential and sensitive information. Strong IT skills, including Microsoft Office applications. Desirable Previous Local Authority experience. Experience within an Information Governance, Records Management or Compliance environment. Knowledge of archives and records retention processes. Experience dealing with information security matters. Comments This role would suit candidates from Local Government, NHS, Police, Housing Associations, Universities or other regulated environments who have hands-on experience of FOI requests, GDPR compliance, Subject Access Requests and redaction work . The client has specifically highlighted that previous Freedom of Information and Data Protection experience, together with complex SAR redaction experience, are essential requirements .
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 04, 2026
Full time
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Marks Consulting Partners Limited
Hemel Hempstead, Hertfordshire
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Jul 04, 2026
Contractor
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Homelessness Prevention Officer - Hertfordshire 6-month contract £28 per hour (Umbrella) Inside IR35 A Hertfordshire local authority is seeking an experienced Homelessness Prevention Officer to join their Housing Options team on a 6-month interim basis. This is a key frontline role supporting residents at risk of homelessness, ensuring timely, legally compliant interventions in line with statutory duties. You will play a central role in delivering an effective homelessness prevention service, providing comprehensive housing advice across both the private and public sectors. Working within the framework of current homelessness legislation and statutory guidance, you will manage a varied caseload, undertake detailed investigations into homelessness applications, and make informed decisions where prevention or relief is not possible. A core part of the role will involve early identification of households at risk, proactively engaging with service users and partner agencies to prevent homelessness before crisis point is reached. You will collaborate closely with housing associations, support services, and internal council departments to develop sustainable housing solutions. This is an excellent opportunity for someone who thrives in a fast-paced statutory housing environment and is confident applying housing legislation to real-world casework. You'll be joining a team committed to best practice, continuous improvement, and delivering meaningful outcomes for vulnerable residents. You'll also gain exposure to complex cases, strengthen your decision-making under the Homelessness Reduction Act framework, and contribute directly to improving homelessness prevention outcomes across the borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jul 04, 2026
Contractor
Homelessness Prevention Officer - Hertfordshire 6-month contract £28 per hour (Umbrella) Inside IR35 A Hertfordshire local authority is seeking an experienced Homelessness Prevention Officer to join their Housing Options team on a 6-month interim basis. This is a key frontline role supporting residents at risk of homelessness, ensuring timely, legally compliant interventions in line with statutory duties. You will play a central role in delivering an effective homelessness prevention service, providing comprehensive housing advice across both the private and public sectors. Working within the framework of current homelessness legislation and statutory guidance, you will manage a varied caseload, undertake detailed investigations into homelessness applications, and make informed decisions where prevention or relief is not possible. A core part of the role will involve early identification of households at risk, proactively engaging with service users and partner agencies to prevent homelessness before crisis point is reached. You will collaborate closely with housing associations, support services, and internal council departments to develop sustainable housing solutions. This is an excellent opportunity for someone who thrives in a fast-paced statutory housing environment and is confident applying housing legislation to real-world casework. You'll be joining a team committed to best practice, continuous improvement, and delivering meaningful outcomes for vulnerable residents. You'll also gain exposure to complex cases, strengthen your decision-making under the Homelessness Reduction Act framework, and contribute directly to improving homelessness prevention outcomes across the borough. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Your new company This is an excellent opportunity with one of the largest legal services teams within local government, committed to delivering high-quality, impactful legal advice to support vital council services. Their teams work collaboratively across departments to achieve the best outcomes for residents, helping to shape and protect essential public services.This organisation is expanding their Litigation Team and is looking to appoint a Principal Lawyer to play a key role in delivering this important work. Your new role As a Principal Lawyer within the Litigation Team, you will manage a varied and complex caseload covering a broad range of contentious and some non-contentious matters.The team undertakes diverse litigation work, including housing, employment, education and general civil litigation. You will: Lead on complex cases from start to finish Provide expert legal advice to officers and stakeholders Conduct advocacy where appropriate and instruct Counsel when required. Support and supervise junior lawyers and contribute to the development of the wider team. Play a key role in shaping legal strategy and service delivery This is a hybrid role, with a mix of office attendance, court attendance, and remote work. What you'll need to succeed To be successful in this role, you will: Be a qualified solicitor, barrister, or Fellow of CILEX with a current practising certificate. Have significant experience in handling a broad range of litigation matters Demonstrate strong expertise in housing law, particularly housing disrepair Be confident managing a complex caseload independently. Have experience of advocacy or supervising external counsel Be able to build strong working relationships with internal clients and stakeholders Possess excellent drafting, communication, and organisational skills Previous experience in a local authority or public sector setting is desirable but not essential. What you'll get in return In return, you will join a highly regarded legal team with a strong commitment to professional development and wellbeing.Benefits include: Generous annual leave entitlement, increasing with service (plus bank holidays) Flexible and hybrid working arrangements Local Government Pension Scheme Enhanced maternity and paternity leave Access to a wide range of health and wellbeing services, including counselling and occupational health support Cycle to work scheme and travel benefits Ongoing training and development opportunities to support your career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 04, 2026
Full time
Your new company This is an excellent opportunity with one of the largest legal services teams within local government, committed to delivering high-quality, impactful legal advice to support vital council services. Their teams work collaboratively across departments to achieve the best outcomes for residents, helping to shape and protect essential public services.This organisation is expanding their Litigation Team and is looking to appoint a Principal Lawyer to play a key role in delivering this important work. Your new role As a Principal Lawyer within the Litigation Team, you will manage a varied and complex caseload covering a broad range of contentious and some non-contentious matters.The team undertakes diverse litigation work, including housing, employment, education and general civil litigation. You will: Lead on complex cases from start to finish Provide expert legal advice to officers and stakeholders Conduct advocacy where appropriate and instruct Counsel when required. Support and supervise junior lawyers and contribute to the development of the wider team. Play a key role in shaping legal strategy and service delivery This is a hybrid role, with a mix of office attendance, court attendance, and remote work. What you'll need to succeed To be successful in this role, you will: Be a qualified solicitor, barrister, or Fellow of CILEX with a current practising certificate. Have significant experience in handling a broad range of litigation matters Demonstrate strong expertise in housing law, particularly housing disrepair Be confident managing a complex caseload independently. Have experience of advocacy or supervising external counsel Be able to build strong working relationships with internal clients and stakeholders Possess excellent drafting, communication, and organisational skills Previous experience in a local authority or public sector setting is desirable but not essential. What you'll get in return In return, you will join a highly regarded legal team with a strong commitment to professional development and wellbeing.Benefits include: Generous annual leave entitlement, increasing with service (plus bank holidays) Flexible and hybrid working arrangements Local Government Pension Scheme Enhanced maternity and paternity leave Access to a wide range of health and wellbeing services, including counselling and occupational health support Cycle to work scheme and travel benefits Ongoing training and development opportunities to support your career progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: 21.91 per hour (PAYE) or 28.57 per hour (Umbrella) This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demands About You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databases If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 04, 2026
Seasonal
Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: 21.91 per hour (PAYE) or 28.57 per hour (Umbrella) This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demands About You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databases If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
About the Role We are seeking a proactive and customer-focused Customer Services Officer to join our client's team on a 3-month temporary basis. This is a fantastic opportunity to support a busy housing organisation. Key Responsibilities: Act as the first point of contact for customers via phone, email, and in person. Resolve customer enquiries and complaints efficiently and professionally. Provide accurate information on housing, repairs, and related services Log and manage repair requests and liaise with contractors to schedule work Support tenancy and allocations processes, including applications and enquiries Maintain accurate records and update internal systems Work collaboratively with internal teams, including Income Management and Neighbourhood teams. Promote online services and assist customers with digital access Essential Requirements: Language skills (ESSENTIAL): You must be fluent in Urdu, Punjabi, Arabic, or another South Asian language Proven experience in a customer service role, ideally within housing or a similar environment Strong communication and interpersonal skills Ability to handle challenging situations and resolve complaints Good IT skills (MS Office and database systems) A calm, professional, and empathetic approach What We're Looking For: Passion for delivering excellent customer service Ability to remain calm under pressure A team player with a "can do" attitude Strong organisational and problem-solving skills Why Apply? Competitive hourly rate Immediate start available Opportunity to gain experience within a reputable organisation Meaningful role supporting diverse communities If you are a multilingual customer service professional looking for your next temporary opportunity, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jul 04, 2026
Seasonal
About the Role We are seeking a proactive and customer-focused Customer Services Officer to join our client's team on a 3-month temporary basis. This is a fantastic opportunity to support a busy housing organisation. Key Responsibilities: Act as the first point of contact for customers via phone, email, and in person. Resolve customer enquiries and complaints efficiently and professionally. Provide accurate information on housing, repairs, and related services Log and manage repair requests and liaise with contractors to schedule work Support tenancy and allocations processes, including applications and enquiries Maintain accurate records and update internal systems Work collaboratively with internal teams, including Income Management and Neighbourhood teams. Promote online services and assist customers with digital access Essential Requirements: Language skills (ESSENTIAL): You must be fluent in Urdu, Punjabi, Arabic, or another South Asian language Proven experience in a customer service role, ideally within housing or a similar environment Strong communication and interpersonal skills Ability to handle challenging situations and resolve complaints Good IT skills (MS Office and database systems) A calm, professional, and empathetic approach What We're Looking For: Passion for delivering excellent customer service Ability to remain calm under pressure A team player with a "can do" attitude Strong organisational and problem-solving skills Why Apply? Competitive hourly rate Immediate start available Opportunity to gain experience within a reputable organisation Meaningful role supporting diverse communities If you are a multilingual customer service professional looking for your next temporary opportunity, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Visiting Officer - Local Authority Surrey based 5 days a week Are you an experienced Housing professional with a strong background in tenancy auditing and property safety compliance? We're working with a proactive Local Authority in Surrey looking for a Visiting Officer to support their Housing Management team. This is a hands-on, field-based role focused on ensuring properties are safe, compliant, and tenancies are being managed effectively. Key Responsibilities: Carrying out tenancy audits and property visits across the borough Completing PCFRA's (Person-Centred Fire Risk Assessments) Undertaking and reviewing PEEPs (Personal Emergency Evacuation Plans) Identifying safeguarding concerns and escalating where appropriate Ensuring tenants are complying with tenancy agreements Providing accurate reporting and maintaining up-to-date case records Supporting wider housing management functions as required What We're Looking For: Proven experience in social housing / local authority housing services Strong background in tenancy audits, PEEPs and fire safety compliance Confidence working independently in a customer-facing, field-based role Full UK driving licence and access to a vehicle Why Apply? Immediate start with a supportive and experienced team Opportunity to make a tangible impact on tenant safety and compliance Flexible, field-based working If this role sounds like a good fit, apply today or drop me a message to find out more.
Jul 03, 2026
Contractor
Visiting Officer - Local Authority Surrey based 5 days a week Are you an experienced Housing professional with a strong background in tenancy auditing and property safety compliance? We're working with a proactive Local Authority in Surrey looking for a Visiting Officer to support their Housing Management team. This is a hands-on, field-based role focused on ensuring properties are safe, compliant, and tenancies are being managed effectively. Key Responsibilities: Carrying out tenancy audits and property visits across the borough Completing PCFRA's (Person-Centred Fire Risk Assessments) Undertaking and reviewing PEEPs (Personal Emergency Evacuation Plans) Identifying safeguarding concerns and escalating where appropriate Ensuring tenants are complying with tenancy agreements Providing accurate reporting and maintaining up-to-date case records Supporting wider housing management functions as required What We're Looking For: Proven experience in social housing / local authority housing services Strong background in tenancy audits, PEEPs and fire safety compliance Confidence working independently in a customer-facing, field-based role Full UK driving licence and access to a vehicle Why Apply? Immediate start with a supportive and experienced team Opportunity to make a tangible impact on tenant safety and compliance Flexible, field-based working If this role sounds like a good fit, apply today or drop me a message to find out more.
The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. Description Manage and recover former tenant arrears, including rent, service charges and rechargeable repairs. Negotiate affordable repayment plans and maintain regular contact with former residents. Trace former tenants using appropriate methods to maximise debt recovery. Prepare cases for legal action and support debt recovery through court processes where necessary. Work closely with Housing Officers and Money & Benefit Advisors to improve collection rates. Provide advice and signpost residents to internal and external support services. Maintain accurate records and customer information on housing management systems. Monitor arrears performance and ensure compliance with policies, procedures and data protection requirements. Profile Experience in housing income management, arrears recovery or debt collection. Strong communication and negotiation skills, with the ability to manage difficult conversations professionally and empathetically. Knowledge of social housing legislation, tenancy agreements and debt recovery processes. Experience preparing cases for legal action, including court proceedings and County Court Judgements (CCJs). Ability to build positive relationships with residents, colleagues and external agencies. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent attention to detail and experience maintaining accurate records and customer data. A proactive and solution-focused approach, with a genuine commitment to supporting residents while maximising income recovery Job Offer 31,000 Salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service. 33 days paid holiday including bank holidays with the option to buy or sell more. Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year. Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal. Emergency Leave, Carers Leave and enhanced new-parent and adoption pay. Health Care Cash Plan and gym membership discounts. Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.
Jul 03, 2026
Contractor
The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. Description Manage and recover former tenant arrears, including rent, service charges and rechargeable repairs. Negotiate affordable repayment plans and maintain regular contact with former residents. Trace former tenants using appropriate methods to maximise debt recovery. Prepare cases for legal action and support debt recovery through court processes where necessary. Work closely with Housing Officers and Money & Benefit Advisors to improve collection rates. Provide advice and signpost residents to internal and external support services. Maintain accurate records and customer information on housing management systems. Monitor arrears performance and ensure compliance with policies, procedures and data protection requirements. Profile Experience in housing income management, arrears recovery or debt collection. Strong communication and negotiation skills, with the ability to manage difficult conversations professionally and empathetically. Knowledge of social housing legislation, tenancy agreements and debt recovery processes. Experience preparing cases for legal action, including court proceedings and County Court Judgements (CCJs). Ability to build positive relationships with residents, colleagues and external agencies. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent attention to detail and experience maintaining accurate records and customer data. A proactive and solution-focused approach, with a genuine commitment to supporting residents while maximising income recovery Job Offer 31,000 Salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service. 33 days paid holiday including bank holidays with the option to buy or sell more. Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year. Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal. Emergency Leave, Carers Leave and enhanced new-parent and adoption pay. Health Care Cash Plan and gym membership discounts. Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.
Finance Business Partner - Assets, Repairs & Maintenance Manchester, Greater Manchester £55,500 per annum Permanent, Full Time (35 hours per week), Agile working arrangements in place Closing date: 13th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a proactive financial support and advice to budget holders based on a sound understanding of the relevant business area whilst supporting the Financial Controller. In this role, you will be responsible for Preparation of timely financial reporting for the Repairs and Assets directorate, in accordance with the monthly management accounts timetable. Undertake monthly meetings with budget holders for the relevant business area to discuss their management accounts (including team listings) and provide insight to enable operational decision making. Provide day to day management of the Assistant Business Partner and Assets and Insurance Officer, including appraisal, mentoring, training and development Contribute to the financial reports issued monthly to the Leadership Team and quarterly to Board We need people who are or have Accounting qualification, such as CIMA/ACCA Experience providing expert advice, support and challenge to colleagues and being able to communicate and present complex financial information to non-finance colleagues Knowledge of relevant accounting standards, recommended practice and guidance Experience working with financial and other systems Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Jul 03, 2026
Full time
Finance Business Partner - Assets, Repairs & Maintenance Manchester, Greater Manchester £55,500 per annum Permanent, Full Time (35 hours per week), Agile working arrangements in place Closing date: 13th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a proactive financial support and advice to budget holders based on a sound understanding of the relevant business area whilst supporting the Financial Controller. In this role, you will be responsible for Preparation of timely financial reporting for the Repairs and Assets directorate, in accordance with the monthly management accounts timetable. Undertake monthly meetings with budget holders for the relevant business area to discuss their management accounts (including team listings) and provide insight to enable operational decision making. Provide day to day management of the Assistant Business Partner and Assets and Insurance Officer, including appraisal, mentoring, training and development Contribute to the financial reports issued monthly to the Leadership Team and quarterly to Board We need people who are or have Accounting qualification, such as CIMA/ACCA Experience providing expert advice, support and challenge to colleagues and being able to communicate and present complex financial information to non-finance colleagues Knowledge of relevant accounting standards, recommended practice and guidance Experience working with financial and other systems Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Your new company You will be joining one of the largest in-house local authority legal teams in the UK, the team provides high-quality legal services across multiple local authorities and combined authorities, supporting a wide range of public sector functions. This opportunity sits within a significant and wide-ranging legal division covering key service areas across people, place and regulatory matters. The division brings together five specialist teams: Adults Social Care and Education, Employment and General Law, Housing, Litigation, and Regulatory & Licensing. Your new role As Interim Head of Legal, you will provide strategic leadership across the group, reporting directly to the Assistant Director. You will also deputise as required at a senior level, representing Legal Services internally and externally. You will lead and oversee a broad portfolio of complex legal work, ensuring high-quality delivery across multiple disciplines. The role requires strong corporate leadership, effective stakeholder management, and the ability to manage competing priorities and projects simultaneously. This is a highly visible position where you will engage with senior officers, elected members, and external partners, often dealing with sensitive and high-profile matters. What you'll need to succeed To be successful in this role, you will demonstrate: Proven experience operating at a senior level within a local authority legal environment Strong collaborative and corporate leadership skills Significant experience handling complex legal matters across one or more areas of people, place and regulation Qualification as a Solicitor, Barrister, or Chartered Legal Executive with relevant litigation rights In addition, you will bring: High levels of political awareness and the ability to influence at senior levels Excellent communication skills and a solution-focused, innovative approach Experience managing multiple projects to tight deadlines and budgets while maintaining exceptional quality standards A track record of building and maintaining effective client relationships, often involving sensitive issues Experience leading multidisciplinary legal teams within a large and complex organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 03, 2026
Seasonal
Your new company You will be joining one of the largest in-house local authority legal teams in the UK, the team provides high-quality legal services across multiple local authorities and combined authorities, supporting a wide range of public sector functions. This opportunity sits within a significant and wide-ranging legal division covering key service areas across people, place and regulatory matters. The division brings together five specialist teams: Adults Social Care and Education, Employment and General Law, Housing, Litigation, and Regulatory & Licensing. Your new role As Interim Head of Legal, you will provide strategic leadership across the group, reporting directly to the Assistant Director. You will also deputise as required at a senior level, representing Legal Services internally and externally. You will lead and oversee a broad portfolio of complex legal work, ensuring high-quality delivery across multiple disciplines. The role requires strong corporate leadership, effective stakeholder management, and the ability to manage competing priorities and projects simultaneously. This is a highly visible position where you will engage with senior officers, elected members, and external partners, often dealing with sensitive and high-profile matters. What you'll need to succeed To be successful in this role, you will demonstrate: Proven experience operating at a senior level within a local authority legal environment Strong collaborative and corporate leadership skills Significant experience handling complex legal matters across one or more areas of people, place and regulation Qualification as a Solicitor, Barrister, or Chartered Legal Executive with relevant litigation rights In addition, you will bring: High levels of political awareness and the ability to influence at senior levels Excellent communication skills and a solution-focused, innovative approach Experience managing multiple projects to tight deadlines and budgets while maintaining exceptional quality standards A track record of building and maintaining effective client relationships, often involving sensitive issues Experience leading multidisciplinary legal teams within a large and complex organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Closing date for applications is Wednesday 22nd July at 12 noon. Interviews will be held on Wednesday 29th July. Salary: £27,068 £35,332 (EVH Grade 4 -5) Job Type: Permanent (35 hours per 5-day week, Monday Friday) Following a successful probationary period of 6 months, there will be an option for working condensed hours i.e. 4-day week or 9-day fortnight) Location: Office Based Glenrothes, Fife Are you looking for an admin role where you can make a real difference every day? We have an exciting opportunity to join our small, dedicated team within the Corporate Services & Administration Department. At Glen Housing Association, we re passionate about delivering high-quality services and supporting our communities. We re looking for someone who not only understands the values of social housing but truly believes in them. As the first point of contact for our customers, you ll play a vital role in shaping their experience whether that s over the phone, online, or face-to-face. You ll be confident, approachable, and proactive, with the ability to think on your feet and respond to a variety of customer needs. Getting it right the first time is at the heart of what we do, and you ll be key to making that happen. This role is perfect for someone who thrives in a fast-moving environment, enjoys working with people, and can juggle competing priorities with a positive, can-do attitude. You ll work both independently and as part of a supportive team, always striving to deliver the best possible service to both internal and external customers. Most importantly, you ll have a genuine desire to learn, grow, and develop because we believe in investing in our people as much as we do in our communities. What we offer In return for your commitment, we offer: A friendly and supportive working environment A competitive benefits package, including Defined contribution pension scheme Generous annual leave entitlement (40 days, inclusive of public holidays) Access to private healthcare (after 24 months) Enhanced maternity, paternity, adoption and shared parental leave Access to training and personal development opportunities If this sounds like you, apply now and become a part of our team. We look forward to hearing from you! Completed applications should be sent to mail or posted to: 28 Heimdal Gardens, Glenrothes, KY7 6TZ Glen Housing Association is committed to equality and diversity. All applications will be considered fairly and on merit. CVS WILL NOT BE ACKNOWLEDGED OR ACCEPTED. NO AGENCIES.
Jul 03, 2026
Full time
Closing date for applications is Wednesday 22nd July at 12 noon. Interviews will be held on Wednesday 29th July. Salary: £27,068 £35,332 (EVH Grade 4 -5) Job Type: Permanent (35 hours per 5-day week, Monday Friday) Following a successful probationary period of 6 months, there will be an option for working condensed hours i.e. 4-day week or 9-day fortnight) Location: Office Based Glenrothes, Fife Are you looking for an admin role where you can make a real difference every day? We have an exciting opportunity to join our small, dedicated team within the Corporate Services & Administration Department. At Glen Housing Association, we re passionate about delivering high-quality services and supporting our communities. We re looking for someone who not only understands the values of social housing but truly believes in them. As the first point of contact for our customers, you ll play a vital role in shaping their experience whether that s over the phone, online, or face-to-face. You ll be confident, approachable, and proactive, with the ability to think on your feet and respond to a variety of customer needs. Getting it right the first time is at the heart of what we do, and you ll be key to making that happen. This role is perfect for someone who thrives in a fast-moving environment, enjoys working with people, and can juggle competing priorities with a positive, can-do attitude. You ll work both independently and as part of a supportive team, always striving to deliver the best possible service to both internal and external customers. Most importantly, you ll have a genuine desire to learn, grow, and develop because we believe in investing in our people as much as we do in our communities. What we offer In return for your commitment, we offer: A friendly and supportive working environment A competitive benefits package, including Defined contribution pension scheme Generous annual leave entitlement (40 days, inclusive of public holidays) Access to private healthcare (after 24 months) Enhanced maternity, paternity, adoption and shared parental leave Access to training and personal development opportunities If this sounds like you, apply now and become a part of our team. We look forward to hearing from you! Completed applications should be sent to mail or posted to: 28 Heimdal Gardens, Glenrothes, KY7 6TZ Glen Housing Association is committed to equality and diversity. All applications will be considered fairly and on merit. CVS WILL NOT BE ACKNOWLEDGED OR ACCEPTED. NO AGENCIES.
Ashfield District Council
Kirkby-in-ashfield, Nottinghamshire
Ashfield District Council have an exciting opportunity for a Service Manager Housing Regulations and Improvement to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £47,181 - £50,269 per annum (pay award pending). We have an exciting opportunity for a Service Manager Housing Regulation and Improvement to join our Housing Management Department. We are looking for someone who has experience of working in social housing, project management or a governance role in a local authority who can identify gaps in services, areas of improvement and liaise with other managers to ensure that we deliver core functions in accordance with regulation. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient. Reporting to the Assistant Director, the Service Manager Housing Regulation and Improvement will have direct responsibility for: - Social Housing Regulatory Compliance Housing Complaints management Tenant Engagement and Involvement Housing Performance and Insight You will have excellent investigative, problem solving and project management skills. You will also be a strong communicator as the role involves working with other departments to ensure our tenants are able live in safe and good quality homes. The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension Closing date: 19 July 2026 Interview date: 5 and 6 August 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Service Manager. To apply please submit a CV and a separate supporting statement (maximum 3 pages. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Jul 03, 2026
Full time
Ashfield District Council have an exciting opportunity for a Service Manager Housing Regulations and Improvement to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £47,181 - £50,269 per annum (pay award pending). We have an exciting opportunity for a Service Manager Housing Regulation and Improvement to join our Housing Management Department. We are looking for someone who has experience of working in social housing, project management or a governance role in a local authority who can identify gaps in services, areas of improvement and liaise with other managers to ensure that we deliver core functions in accordance with regulation. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient. Reporting to the Assistant Director, the Service Manager Housing Regulation and Improvement will have direct responsibility for: - Social Housing Regulatory Compliance Housing Complaints management Tenant Engagement and Involvement Housing Performance and Insight You will have excellent investigative, problem solving and project management skills. You will also be a strong communicator as the role involves working with other departments to ensure our tenants are able live in safe and good quality homes. The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension Closing date: 19 July 2026 Interview date: 5 and 6 August 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Service Manager. To apply please submit a CV and a separate supporting statement (maximum 3 pages. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an Income Officer . Location: Gloucestershire Start date: ASAP Home-working: Three days working from home per week Length of Contract : 12 months Pay: 32,750 to 33,050 Hours of work: 35 hours per week (Monday to Friday) Your duties in this role would include: Chasing rent arrears from tenants, ranging in value of account Arranging repayment plans with tenants and giving out benefits/UC advice Offering advice on housing benefits to clients Enabling clients to maximise their income Attending clients' homes for visits to discuss their rental accounts Handling court paperwork process, attending court if required and service notices Helping clients to sustain their tenancies and signposting them to external support services Essential requirements for this role: Ability to support clients, ensuring they understand any issues and advising them Experience in chasing rent arrears in some capacity Ability to manage a patch of properties and manage time effectively Added benefits for you: 25 days annual leave per year Great pension scheme Flexible client with a friendly environment If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
Jul 03, 2026
Contractor
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint an Income Officer . Location: Gloucestershire Start date: ASAP Home-working: Three days working from home per week Length of Contract : 12 months Pay: 32,750 to 33,050 Hours of work: 35 hours per week (Monday to Friday) Your duties in this role would include: Chasing rent arrears from tenants, ranging in value of account Arranging repayment plans with tenants and giving out benefits/UC advice Offering advice on housing benefits to clients Enabling clients to maximise their income Attending clients' homes for visits to discuss their rental accounts Handling court paperwork process, attending court if required and service notices Helping clients to sustain their tenancies and signposting them to external support services Essential requirements for this role: Ability to support clients, ensuring they understand any issues and advising them Experience in chasing rent arrears in some capacity Ability to manage a patch of properties and manage time effectively Added benefits for you: 25 days annual leave per year Great pension scheme Flexible client with a friendly environment If this position is of interest to you and feel you possess the required skills set, please apply via this advert and we will get in contact with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
Brent, London £21.41 per hour (PAYE) / £28.19 per hour (Umbrella) We are currently recruiting for an experienced Income Project Officer to join a busy Housing Management team within a London Borough on a 3-month temporary contract . This is an excellent opportunity for a proactive housing professional to play a key role in income maximisation and tenant support. The Role As an Income Project Officer, you will be responsible for maximising rental income through effective arrears management, providing support to tenants, and delivering targeted income recovery projects across a range of housing services. Key Responsibilities Maximise income through rent collection and arrears management across varied tenures Provide advice and support on welfare benefits , including Universal Credit Engage directly with tenants through home visits and case management to resolve arrears issues Work across services to deliver a joined-up, person-centred approach Monitor accounts and take appropriate action to reduce arrears and prevent debt escalation Support tenancy sign-ups to ensure rent is collected from day one Prepare reports and maintain accurate records in line with performance and compliance requirements Identify and manage fraud risks and misrepresentation cases Attend court and enforcement proceedings where required About You We're looking for candidates who have: Experience in income collection, rent arrears, or housing management Strong knowledge of housing benefits and welfare reform Experience supporting vulnerable tenants and complex cases Excellent communication and negotiation skills Ability to manage a busy caseload independently Good IT skills and experience using housing or case management systems A proactive, customer-focused approach with a strong sense of accountability What's on Offer Competitive rate: £21.41 PAYE / £28.19 Umbrella Opportunity to contribute to a high-performing income service Valuable local authority experience Immediate start available
Jul 03, 2026
Seasonal
Brent, London £21.41 per hour (PAYE) / £28.19 per hour (Umbrella) We are currently recruiting for an experienced Income Project Officer to join a busy Housing Management team within a London Borough on a 3-month temporary contract . This is an excellent opportunity for a proactive housing professional to play a key role in income maximisation and tenant support. The Role As an Income Project Officer, you will be responsible for maximising rental income through effective arrears management, providing support to tenants, and delivering targeted income recovery projects across a range of housing services. Key Responsibilities Maximise income through rent collection and arrears management across varied tenures Provide advice and support on welfare benefits , including Universal Credit Engage directly with tenants through home visits and case management to resolve arrears issues Work across services to deliver a joined-up, person-centred approach Monitor accounts and take appropriate action to reduce arrears and prevent debt escalation Support tenancy sign-ups to ensure rent is collected from day one Prepare reports and maintain accurate records in line with performance and compliance requirements Identify and manage fraud risks and misrepresentation cases Attend court and enforcement proceedings where required About You We're looking for candidates who have: Experience in income collection, rent arrears, or housing management Strong knowledge of housing benefits and welfare reform Experience supporting vulnerable tenants and complex cases Excellent communication and negotiation skills Ability to manage a busy caseload independently Good IT skills and experience using housing or case management systems A proactive, customer-focused approach with a strong sense of accountability What's on Offer Competitive rate: £21.41 PAYE / £28.19 Umbrella Opportunity to contribute to a high-performing income service Valuable local authority experience Immediate start available
