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customer service advisor
The Portfolio Group
Customer Service Advisor - Resolutions
The Portfolio Group Burbage, Leicestershire
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR3 INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 07, 2026
Full time
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR3 INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Acorn Insurance Ltd
Customer Service Fire & Theft Claims Handler
Acorn Insurance Ltd Sevenoaks, Kent
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Jul 07, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
The Channel Recruiter
Customer Service Representative
The Channel Recruiter Wilford, Nottinghamshire
Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Jul 07, 2026
Full time
Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.
Yolk Recruitment
Independent Living Advisor Frome
Yolk Recruitment Frome, Somerset
Independent Living Advisor Location: Frome, Somerset Hourly rate: 14.87 PAYE Contract Type: 3 months (possibility of extension) Hours: 28 hours per week (To be agreed with manager) Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Carry out health and safety checks including site inspections, risk assessments, communal areas and lifts Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV.
Jul 07, 2026
Seasonal
Independent Living Advisor Location: Frome, Somerset Hourly rate: 14.87 PAYE Contract Type: 3 months (possibility of extension) Hours: 28 hours per week (To be agreed with manager) Overview We are working with a social housing provider to recruit a passionate and knowledgeable Independent Living Advisor to support older residents within a sheltered housing environment. This role is focused on delivering high-quality tenancy support, promoting independence, and ensuring the safety and smooth day-to-day running of the scheme. Role Purpose The postholder will provide effective housing management and customer service to older residents, supporting them with tenancy-related matters, day-to-day queries, and low-level emergencies. The role also involves coordinating Domestic Technicians, overseeing service delivery standards, and ensuring compliance with health and safety requirements. Key Responsibilities Build positive relationships with residents, delivering a warm, responsive, and customer-focused service Support prospective residents with viewings and assist new tenants in settling into their homes Provide guidance on tenancy agreements, rights, and responsibilities Conduct regular health & safety checks, inspections, and risk assessments across the scheme Monitor and manage contractor performance (e.g. cleaning, grounds maintenance, laundry services) Carry out health and safety checks including site inspections, risk assessments, communal areas and lifts Maintain accurate and up-to-date records, including resident and emergency contact information Respond to and report resident disputes or concerns Support referrals for aids, adaptations, and assistive technology to promote independence Respond appropriately to low-level emergencies and escalate where required Work collaboratively with internal teams to ensure seamless service delivery Coordinate and support Domestic Technicians in their daily duties and priorities Essential Requirements Experience working with older people in a housing, care, or support setting Strong communication skills with the ability to adapt to individual needs Good administrative and numeracy skills Ability to work independently and collaboratively within a team Proficient in Microsoft Office Commitment to equality, diversity, and inclusion Desirable Skills & Experience Knowledge of Housing Benefit Experience supporting individuals through bereavement or loss Understanding of housing management and support services Additional Requirements Relevant professional or vocational qualification Full UK driving licence Willingness to work flexibly, including evenings and weekends Ability to work in a mobile capacity For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV.
EE
Customer Service Advisor - Uncapped Commission
EE Yarm, Yorkshire
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 07, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
EE
Customer Service Representative - Uncapped Commission
EE Yarm, Yorkshire
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 07, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Think Specialist Recruitment
Customer Service Advisor
Think Specialist Recruitment Hemel Hempstead, Hertfordshire
Customer Service Advisor Hemel Hempstead (Hybrid Working) £26,500 rising to £27,400 after 4 months and then another increase to £28,300 at the the 1 year point Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do. There a very competitive salary on offer starting at £26.5k and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you'd be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A team player with a proactive and positive approach What's on Offer In addition to a competitive salary and hybrid working model, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern office environment with flexible working arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 07, 2026
Full time
Customer Service Advisor Hemel Hempstead (Hybrid Working) £26,500 rising to £27,400 after 4 months and then another increase to £28,300 at the the 1 year point Full-time 35 hours per week Monday-Friday (8am-6pm shifts) We are currently working with a well-established and multi-award-winning business, a UK-wide organisation who are looking to expand their Customer Service team due to continued growth. This is a fantastic opportunity to join a collaborative and forward-thinking business that puts both its customers and employees at the heart of everything they do. There a very competitive salary on offer starting at £26.5k and increasing after probation and at the 1 year mark.This is very much a full-time and permanent role, you'd be working a shift pattern of 9-5 for the first 8 weeks, and then after this a rota that consists of 3x shifts, 8-4, 9-5 and 10-6 with an hours lunch. Please note that we can only consider candidates who will be able to interview in the coming 2x weeks and start asap. The Role As a Customer Service Advisor, you will play a key role in delivering a high level of support to a wide range of customers. This will involve handling queries, resolving issues, and ensuring a smooth and professional customer experience across multiple channels.Key responsibilities include: Handling inbound calls from customers and stakeholders Responding to email and live chat enquiries Updating and maintaining internal systems and customer records Supporting with general administrative tasks Managing client queries and building strong working relationships Ensuring all data is handled sensitively and in line with regulations About You Previous experience within a customer service environment Strong communication skills, both written and verbal Ability to multitask and manage a busy workload High attention to detail and accuracy Confident using Microsoft Office and CRM systems A team player with a proactive and positive approach What's on Offer In addition to a competitive salary and hybrid working model, the business offers an excellent benefits package, including: 33 days holiday (including bank holidays) plus your birthday off 4x salary life insurance Pension scheme with up to 8% employer contribution Private healthcare (including immediate family cover) 24/7 GP access Wellbeing cash plan and voluntary dental cover Cycle to work scheme Reward & discount platform Modern office environment with flexible working arrangements Regular social events including summer parties, Christmas events, pizza lunches and more Complimentary tea, coffee and fruit in the office If you're looking for a stable, long-term opportunity within a supportive and people-focused environment, I'd love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
EE
Call Centre Agent - Uncapped Commission
EE Yarm, Yorkshire
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 07, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Reed
Customer Service Advisor
Reed Hull, Yorkshire
Customer Operations Advisor/ Stores Operative Annual Salary: £26,500 - £28,000 Location: Hull, HU3 Job Type: Temp to Perm Working Hours: Monday to Friday, 8:00am - 4:00pm We are seeking a proactive and dedicated Customer Operations Advisor/Stores Operative to join our team in a busy on-site stores operation within a meat manufacturing plant. This hands-on role is ideal for someone comfortable in a fast-paced industrial environment, ready to manage stock efficiently and provide excellent customer service. Day-to-day of the role: Manage the daily operations of the on-site stores, ensuring efficient stock management. Receive, check, and accurately store deliveries. Issue stock to engineers and site staff as required. Maintain precise stock records and ensure data integrity in internal systems. Serve as the first point of contact for customer and site queries, delivering high-quality customer service. Keep the stores area organised and compliant with health and safety standards. Maintaining a tidy and clean store working environment. Coordinate with suppliers and internal teams to ensure consistent stock availability. Required Skills & Qualifications: Experience in stores, warehouse, or customer-facing roles. Physically fit and capable of manual handling duties. Comfortable working in a manufacturing environment, specifically within a meat processing facility. Excellent organisational skills and strong attention to detail. Proficient in using computers, particularly stock management systems. Excellent communication and customer service skills. A positive and hardworking attitude, willing to engage in all aspects of the role.
Jul 07, 2026
Seasonal
Customer Operations Advisor/ Stores Operative Annual Salary: £26,500 - £28,000 Location: Hull, HU3 Job Type: Temp to Perm Working Hours: Monday to Friday, 8:00am - 4:00pm We are seeking a proactive and dedicated Customer Operations Advisor/Stores Operative to join our team in a busy on-site stores operation within a meat manufacturing plant. This hands-on role is ideal for someone comfortable in a fast-paced industrial environment, ready to manage stock efficiently and provide excellent customer service. Day-to-day of the role: Manage the daily operations of the on-site stores, ensuring efficient stock management. Receive, check, and accurately store deliveries. Issue stock to engineers and site staff as required. Maintain precise stock records and ensure data integrity in internal systems. Serve as the first point of contact for customer and site queries, delivering high-quality customer service. Keep the stores area organised and compliant with health and safety standards. Maintaining a tidy and clean store working environment. Coordinate with suppliers and internal teams to ensure consistent stock availability. Required Skills & Qualifications: Experience in stores, warehouse, or customer-facing roles. Physically fit and capable of manual handling duties. Comfortable working in a manufacturing environment, specifically within a meat processing facility. Excellent organisational skills and strong attention to detail. Proficient in using computers, particularly stock management systems. Excellent communication and customer service skills. A positive and hardworking attitude, willing to engage in all aspects of the role.
perfect placement
Service Advisor
perfect placement
Service Advisor Vacancy In Heathrow! Our client, a reputable family-run dealer group established since the 1970s, is seeking an experienced Service Advisor to join their well-established dealership in the Heathrow area. This is an excellent opportunity for a dedicated motor trade professional with a focus on customer service to advance their career within a supportive and vibrant environment. Benefits for the successful the Service Advisor: Basic salary up to £32,000 plus bonus Monday to Friday working pattern, 40-hour week spread across three shifts One in three Saturday mornings, paid at 1.5x rate 22 days holiday plus bank holidays Discounted high street retail benefits Buy/sell holiday scheme and additional leave options Pension scheme MOT testing support Mental health assistance Referral bonus schemes Opportunities to develop skills and progress within a respected dealer group Duties of the Service Advisor: Provide exceptional customer service face-to-face and over the phone Manage workshop work in progress (WIP) and ensure efficient scheduling for MOT and services Keep customers updated on vehicle progress and address any delays proactively Maintain high standards of customer care to foster long-term relationships Assist with parts sales both within the branch and externally Support the sales team with vehicle and service promotion where appropriate Ensure workshop utilisation is maximised and all work is completed within deadlines Requirements: Previous experience in a Service Advisor role within the automotive or commercial vehicle industry (essential) Full UK valid driving licence Proven ability to deliver outstanding customer service and communication Strong organisational skills and attention to detail Ability to work independently and as part of a team Motivated with a proactive approach to learning and development Knowledge of the commercial vehicle sector is advantageous but not essential This Service Advisor position offers a fantastic platform for career growth within a well-regarded family-run dealership group. The successful individual will be a professional, customer-focused individual eager to contribute to the ongoing success of the service department. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Heathrow and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
Jul 07, 2026
Full time
Service Advisor Vacancy In Heathrow! Our client, a reputable family-run dealer group established since the 1970s, is seeking an experienced Service Advisor to join their well-established dealership in the Heathrow area. This is an excellent opportunity for a dedicated motor trade professional with a focus on customer service to advance their career within a supportive and vibrant environment. Benefits for the successful the Service Advisor: Basic salary up to £32,000 plus bonus Monday to Friday working pattern, 40-hour week spread across three shifts One in three Saturday mornings, paid at 1.5x rate 22 days holiday plus bank holidays Discounted high street retail benefits Buy/sell holiday scheme and additional leave options Pension scheme MOT testing support Mental health assistance Referral bonus schemes Opportunities to develop skills and progress within a respected dealer group Duties of the Service Advisor: Provide exceptional customer service face-to-face and over the phone Manage workshop work in progress (WIP) and ensure efficient scheduling for MOT and services Keep customers updated on vehicle progress and address any delays proactively Maintain high standards of customer care to foster long-term relationships Assist with parts sales both within the branch and externally Support the sales team with vehicle and service promotion where appropriate Ensure workshop utilisation is maximised and all work is completed within deadlines Requirements: Previous experience in a Service Advisor role within the automotive or commercial vehicle industry (essential) Full UK valid driving licence Proven ability to deliver outstanding customer service and communication Strong organisational skills and attention to detail Ability to work independently and as part of a team Motivated with a proactive approach to learning and development Knowledge of the commercial vehicle sector is advantageous but not essential This Service Advisor position offers a fantastic platform for career growth within a well-regarded family-run dealership group. The successful individual will be a professional, customer-focused individual eager to contribute to the ongoing success of the service department. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Heathrow and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.
EE
Customer Service Representative - Uncapped Commission
EE Eaglescliffe, County Durham
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 07, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Pontoon
Customer Service Adviser
Pontoon Dundee, Angus
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3 August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor, you'll be the first point of contact for customers raising concerns. You'll take inbound calls to log and clarify new complaints, ensuring all details are captured accurately from the outset. You'll also review existing complaint cases to ensure records are complete and up to date, while supporting the team with associated administration. You'll build trust with customers on every call you take. By listening carefully, asking the right questions, and paying close attention to detail, you'll make sure complaints are clearly understood and recorded to help deliver the right outcomes. Day to day, you'll be: Taking a high volume of inbound calls to log and clarify new complaints. Ensuring accurate and detailed complaint records are created and maintained. Reviewing existing complaint logs to check for completeness and quality. Completing a range of back-office administrative tasks to support complaint handling. Multi-tasking between telephony work and system-based activities. Demonstrating strong attention to detail to ensure high-quality data capture. Supporting a fair and consistent customer experience through accurate record-keeping. Being proactive in your approach to learning and personal development. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Prime location in Dundee Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Strong communication and listening skills, with a professional and friendly telephone manner. High attention to detail and the ability to capture accurate information. Confidence in handling a high volume of calls. Good all-round IT skills, including experience of using Microsoft applications. A methodical and organised approach to tasks and administration. The ability to ask the right questions to fully understand customer concerns. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Jul 07, 2026
Seasonal
JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3 August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor, you'll be the first point of contact for customers raising concerns. You'll take inbound calls to log and clarify new complaints, ensuring all details are captured accurately from the outset. You'll also review existing complaint cases to ensure records are complete and up to date, while supporting the team with associated administration. You'll build trust with customers on every call you take. By listening carefully, asking the right questions, and paying close attention to detail, you'll make sure complaints are clearly understood and recorded to help deliver the right outcomes. Day to day, you'll be: Taking a high volume of inbound calls to log and clarify new complaints. Ensuring accurate and detailed complaint records are created and maintained. Reviewing existing complaint logs to check for completeness and quality. Completing a range of back-office administrative tasks to support complaint handling. Multi-tasking between telephony work and system-based activities. Demonstrating strong attention to detail to ensure high-quality data capture. Supporting a fair and consistent customer experience through accurate record-keeping. Being proactive in your approach to learning and personal development. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Prime location in Dundee Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Strong communication and listening skills, with a professional and friendly telephone manner. High attention to detail and the ability to capture accurate information. Confidence in handling a high volume of calls. Good all-round IT skills, including experience of using Microsoft applications. A methodical and organised approach to tasks and administration. The ability to ask the right questions to fully understand customer concerns. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Auto Skills UK
Fleet Administrator
Auto Skills UK Hounslow, London
FLEET ADMINISTRATOR Fleet Administrator job details Basic Salary: £32,500pa Working Hours: Monday - Friday 08:00-16:00pm Location: Heathrow My client is looking to recruit a Fleet Administrator / Fleet account manager to oversee one of their clients accounts. The company are specialists within the commercial vehicle industry and are looking for an experienced Service Advisor or Fleet administrator who has experience working in the HGV / Commercial vehicle industry. Skills and Qualifications of a Fleet Administrator Experience working in the commercial vehicle HGV/PSV/GSE industry Service advisor or Service administration experience Fleet coordinator, warranty, invoicing experience Excellent customer service Apply online or alternatively send an up to date CV to (url removed) or for further information call (phone number removed) ask for Russ and quote ref number 54094
Jul 07, 2026
Full time
FLEET ADMINISTRATOR Fleet Administrator job details Basic Salary: £32,500pa Working Hours: Monday - Friday 08:00-16:00pm Location: Heathrow My client is looking to recruit a Fleet Administrator / Fleet account manager to oversee one of their clients accounts. The company are specialists within the commercial vehicle industry and are looking for an experienced Service Advisor or Fleet administrator who has experience working in the HGV / Commercial vehicle industry. Skills and Qualifications of a Fleet Administrator Experience working in the commercial vehicle HGV/PSV/GSE industry Service advisor or Service administration experience Fleet coordinator, warranty, invoicing experience Excellent customer service Apply online or alternatively send an up to date CV to (url removed) or for further information call (phone number removed) ask for Russ and quote ref number 54094
EE
Customer Service Representative
EE Wallsend, Tyne And Wear
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 07, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
SI Recruitment
Client Advisor
SI Recruitment Malton, Yorkshire
We are seeking a Client Advisor to join a busy Commercial Insurance team within a well-established independent brokerage. You will provide high-quality service and technical support to clients, helping to manage their insurance needs from new business through to renewals and mid-term adjustments. Working closely with Client Executives and insurers, youll play a key role in delivering excellent clie click apply for full job details
Jul 07, 2026
Full time
We are seeking a Client Advisor to join a busy Commercial Insurance team within a well-established independent brokerage. You will provide high-quality service and technical support to clients, helping to manage their insurance needs from new business through to renewals and mid-term adjustments. Working closely with Client Executives and insurers, youll play a key role in delivering excellent clie click apply for full job details
perfect placement
Service Manager
perfect placement Forest Hill, Oxfordshire
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager: Competitive basic salary of up to 40,000 per annum OTE of 40,000 with potential for performance-based bonuses Monday to Friday working hours, 8am - 6pm Rotational Saturday mornings, approximately once every two weeks Opportunities for ongoing career development Supportive and community-oriented team environment Duties of the Service Manager: Lead and manage the front of house team, ensuring high customer satisfaction levels Serve as the primary point of contact for customers, providing professional and friendly service Oversee workshop operations and liaise with technicians and service advisors Manage service booking schedules and ensure timely completion of work Uphold company standards and ensure compliance with health and safety regulations Assist with staff training and mentoring as needed Monitor service quality and implement improvements Requirements of the Service Manager: Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership Strong leadership, organisational, and communication skills Ability to manage multiple priorities effectively Full UK driving licence is essential Local individuals within 5 miles of Dulwich are preferred Prior experience managing customer relations and workshop operations is advantageous If you are a motivated and experienced Service Manager or Front of House Manager seeking your next career challenge, we would like to hear from you. Please get in touch to learn more about this exciting opportunity. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dulwich and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jul 07, 2026
Full time
We are currently seeking a Service Manager / Front of House Manager to join a reputable car garage in Dulwich. This is an excellent opportunity for a skilled professional to progress their career within a busy, customer-focused environment. Our client is offering a friendly working atmosphere and stable working hours, making this an attractive position for experienced individuals in the automotive industry. Key benefits of the Service Manager: Competitive basic salary of up to 40,000 per annum OTE of 40,000 with potential for performance-based bonuses Monday to Friday working hours, 8am - 6pm Rotational Saturday mornings, approximately once every two weeks Opportunities for ongoing career development Supportive and community-oriented team environment Duties of the Service Manager: Lead and manage the front of house team, ensuring high customer satisfaction levels Serve as the primary point of contact for customers, providing professional and friendly service Oversee workshop operations and liaise with technicians and service advisors Manage service booking schedules and ensure timely completion of work Uphold company standards and ensure compliance with health and safety regulations Assist with staff training and mentoring as needed Monitor service quality and implement improvements Requirements of the Service Manager: Proven experience as a Service Manager or in a similar senior customer service role within an automotive workshop or dealership Strong leadership, organisational, and communication skills Ability to manage multiple priorities effectively Full UK driving licence is essential Local individuals within 5 miles of Dulwich are preferred Prior experience managing customer relations and workshop operations is advantageous If you are a motivated and experienced Service Manager or Front of House Manager seeking your next career challenge, we would like to hear from you. Please get in touch to learn more about this exciting opportunity. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dulwich and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Team Jobs - Commercial
Service Desk Advisor
Team Jobs - Commercial Bournemouth, Dorset
Service Desk Advisor Location: Bournemouth Salary: 28,000 to 31,000 per annum Job Type: Full Time Permanent About the Role TeamJobs are recruiting for a Service Desk Advisor to join a well established and growing business based in Bournemouth. This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience. Benefits 28,000 to 31,000 per annum 33 days annual leave including Bank Holidays Company pension Company sick pay Career development and progression opportunities Employee referral programme Performance related salary reviews Company events and team socials Free flu jabs Eye care vouchers Monday to Friday working Modern office environment The Role As a Service Desk Advisor, you will be the main point of contact for customers, ensuring they receive a first class service from enquiry through to resolution. You'll liaise with customers, engineers and internal teams to coordinate appointments, resolve issues and keep customers informed every step of the way. Key Responsibilities Respond to customer enquiries via telephone and email. Deliver a professional and friendly customer experience. Coordinate appointments and schedule engineers where required. Manage customer cases from enquiry through to resolution. Keep customers updated throughout the process. Liaise with internal departments to resolve queries efficiently. Support customers with technical and operational enquiries. Build strong relationships with customers and contractors. Maintain accurate records using the company's CRM system. About You We're looking for someone who has: At least two years' experience within a customer service, customer support or operations role. Excellent communication and telephone skills. Strong organisational skills with the ability to manage multiple priorities. A proactive approach to problem solving. The ability to remain calm and professional in a busy environment. A positive, team focused attitude. Good IT skills, including Microsoft Office, and confidence using CRM systems. If you're looking to join a growing business where you can develop your career and make a real difference to the customer experience, we'd love to hear from you. Apply today or contact TeamJobs for more information. TJCOM
Jul 07, 2026
Full time
Service Desk Advisor Location: Bournemouth Salary: 28,000 to 31,000 per annum Job Type: Full Time Permanent About the Role TeamJobs are recruiting for a Service Desk Advisor to join a well established and growing business based in Bournemouth. This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast paced environment. You'll be responsible for supporting customers throughout their journey, managing enquiries, coordinating appointments and working closely with internal teams to ensure a seamless customer experience. Benefits 28,000 to 31,000 per annum 33 days annual leave including Bank Holidays Company pension Company sick pay Career development and progression opportunities Employee referral programme Performance related salary reviews Company events and team socials Free flu jabs Eye care vouchers Monday to Friday working Modern office environment The Role As a Service Desk Advisor, you will be the main point of contact for customers, ensuring they receive a first class service from enquiry through to resolution. You'll liaise with customers, engineers and internal teams to coordinate appointments, resolve issues and keep customers informed every step of the way. Key Responsibilities Respond to customer enquiries via telephone and email. Deliver a professional and friendly customer experience. Coordinate appointments and schedule engineers where required. Manage customer cases from enquiry through to resolution. Keep customers updated throughout the process. Liaise with internal departments to resolve queries efficiently. Support customers with technical and operational enquiries. Build strong relationships with customers and contractors. Maintain accurate records using the company's CRM system. About You We're looking for someone who has: At least two years' experience within a customer service, customer support or operations role. Excellent communication and telephone skills. Strong organisational skills with the ability to manage multiple priorities. A proactive approach to problem solving. The ability to remain calm and professional in a busy environment. A positive, team focused attitude. Good IT skills, including Microsoft Office, and confidence using CRM systems. If you're looking to join a growing business where you can develop your career and make a real difference to the customer experience, we'd love to hear from you. Apply today or contact TeamJobs for more information. TJCOM
EE
Call Centre Operator
EE Cramlington, Northumberland
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 07, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Senior Service Advisor
Howards Group Taunton, Somerset
Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton If you have exceptional communication and customer care skills you will excel in our business. We need a Senior Aftersales Customer Relationship Manager to take ownership of the Aftersales customer journey and develop long term customer relationships click apply for full job details
Jul 07, 2026
Full time
Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton If you have exceptional communication and customer care skills you will excel in our business. We need a Senior Aftersales Customer Relationship Manager to take ownership of the Aftersales customer journey and develop long term customer relationships click apply for full job details
perfect placement
Service Advisor
perfect placement Bristol, Gloucestershire
Our client, a reputable multi-franchised approved dealership in Bristol, is seeking an experienced Vehicle Service Advisor to join their team. This is an excellent opportunity for a skilled professional to progress within a dynamic, customer-focused environment. Benefits of the Service Advisor: Starting salary up to 32,000 per annum, depending on experience and qualifications Uncapped performance-related bonus scheme exceeding 6,750 annually 22 days annual leave plus Bank Holidays, increasing with service Full manufacturer-accredited training to support your professional development Access to a car benefit scheme after six months of employment Company pension scheme and life assurance Staff purchase discounts Opportunity for long-term career growth within a business operating since 1971 Duties of the Service Advisor: Greet customers in the Service Department and handle vehicle bookings efficiently Liaise extensively with the workshop team to monitor work progress Upsell additional products and services where appropriate Keep customers informed of vehicle repair and service status Arrange courtesy vehicles for customers, where necessary Provide a high standard of customer service to ensure customer satisfaction Maintain accurate records using DMS systems (preferably Kerridge/Keyloop) Work collaboratively with colleagues to meet service targets and customer expectations Requirements of the Service Advisor: Previous experience as a Service Advisor or similar role within an automotive aftersales environment (franchise-approved dealer, service centre, or repair garage) Full, clean UK driving license with minimal points Excellent customer service and communication skills Strong organisational skills and IT literacy, including Microsoft Office and Excel Knowledge of DMS systems such as Kerridge or Keyloop (desirable) A professional attitude with the ability to deliver top-tier customer service Experience with commercial vehicles is advantageous but not essential Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jul 07, 2026
Full time
Our client, a reputable multi-franchised approved dealership in Bristol, is seeking an experienced Vehicle Service Advisor to join their team. This is an excellent opportunity for a skilled professional to progress within a dynamic, customer-focused environment. Benefits of the Service Advisor: Starting salary up to 32,000 per annum, depending on experience and qualifications Uncapped performance-related bonus scheme exceeding 6,750 annually 22 days annual leave plus Bank Holidays, increasing with service Full manufacturer-accredited training to support your professional development Access to a car benefit scheme after six months of employment Company pension scheme and life assurance Staff purchase discounts Opportunity for long-term career growth within a business operating since 1971 Duties of the Service Advisor: Greet customers in the Service Department and handle vehicle bookings efficiently Liaise extensively with the workshop team to monitor work progress Upsell additional products and services where appropriate Keep customers informed of vehicle repair and service status Arrange courtesy vehicles for customers, where necessary Provide a high standard of customer service to ensure customer satisfaction Maintain accurate records using DMS systems (preferably Kerridge/Keyloop) Work collaboratively with colleagues to meet service targets and customer expectations Requirements of the Service Advisor: Previous experience as a Service Advisor or similar role within an automotive aftersales environment (franchise-approved dealer, service centre, or repair garage) Full, clean UK driving license with minimal points Excellent customer service and communication skills Strong organisational skills and IT literacy, including Microsoft Office and Excel Knowledge of DMS systems such as Kerridge or Keyloop (desirable) A professional attitude with the ability to deliver top-tier customer service Experience with commercial vehicles is advantageous but not essential Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

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