Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
Jul 04, 2026
Full time
Ruleguard have an exciting opportunity for a Solutions Engineer to join the team based in London on a hybrid basis . You will join us on a full-time, permanent contract and in return, you will receive a competitive salary of £100,000 - £120,000 per annum. The Solutions Engineer role: This is a pre-sales and solutions role sitting at the intersection of compliance expertise and technology. You will lead the technical and functional dimension of the sales process, running product demonstrations, shaping solution narratives, and ensuring that what we propose is grounded in industry realities and how the platform actually works. You will work closely with our sales team, providing the compliance depth and platform fluency that turns an interested prospect into a confident buyer. Responsibilities of our Solutions Engineer include: Demonstrations and Pre-Sales Engagement Lead product demonstrations across the full Ruleguard platform, tailoring the narrative to the prospect's regulatory profile, firm type, and priority compliance obligations Prepare thoroughly for each demo, researching the prospect's context and structuring the session around their specific pain points rather than a generic feature walkthrough Handle functional and technical questions during demonstrations with confidence, distinguishing clearly between current platform capability and the product roadmap Work with sales colleagues to plan and sequence the pre-sales process, advising on when and how to deploy demonstrations, proof-of-concept exercises, and follow-up sessions Coach and support sales colleagues through demonstrations where a subject matter lead is not present, providing briefing materials, talk tracks, and objection-handling guidance Configure AI agents using goals, intent, constraints, guardrails and context to demonstrate real efficiencies that this technology can bring to our clients Solution Design and Proposals Translate prospect requirements into clear, well-structured solution design and scoping documents for internal use and client presentation Map client workflows to platform capabilities, identifying where configuration can meet requirements directly, where bespoke approaches are needed, and where gaps exist Contribute to proposal and RFP responses, providing the functional and technical content that underpins the commercial offer Collaborate closely with Product and Engineering teams to surface recurring customer requirements, implementation patterns, and opportunities for product enhancement. Support proof-of-concept and implementation activities, helping clients configure workflows, troubleshoot issues, and optimise operational adoption. Translate complex compliance and operational requirements into scalable platform configurations, workflow logic, governance controls, and solution designs. Work with clients to operationalise Ruleguard within real-world enterprise environments, including integration into internal systems, workflows, data sources, and approval processes. Maintain a working knowledge of how Ruleguard is configured across different client types, using that pattern recognition to sharpen pre-sales conversations Platform Knowledge and Collateral Develop and maintain deep working knowledge of the Ruleguard platform across all solution modules, including regulatory change, policy management, conflicts of interest, personal account trading, gifts and entertainment, and related areas Stay current with regulatory developments relevant to Ruleguard's client base, ensuring that demonstrations and solution narratives reflect the compliance environment prospects are operating in Contribute to the development of demo environments, scenario libraries, and pre-sales collateral, improving the quality and consistency of how the platform is presented to market What we are looking for in our Solutions Engineer: Compliance and Domain Knowledge Prior experience working within or alongside a risk or compliance function in financial services, whether as a compliance analyst, associate, or officer, or in a consulting or advisory role serving compliance teams Solid working knowledge of core compliance disciplines including regulatory change management, conflicts of interest, policy and procedure governance, and employee monitoring Familiarity with the regulatory environment relevant to asset managers, wealth managers, broker-dealers, or similar regulated firms Genuine curiosity about how regulation is evolving and how technology can help compliance teams keep pace Pre-Sales and Client-Facing Skills Confident and credible in front of senior compliance and risk stakeholders, able to lead a conversation rather than present slides Able to read a room, adapt a demonstration in real time, and handle questions without losing the thread of the narrative Clear written communication; produces documentation that is precise, well-organised, and appropriate for a client audience Technical and Analytical Comfortable learning and administering SaaS platforms; picks up new systems quickly and applies that knowledge practically Proficient with data, dashboards, and reporting, and able to work with the outputs of a compliance platform and interpret them for a client audience Comfortable troubleshooting complex SaaS implementations across integrations, workflow configuration, user permissions, and data quality issues. Familiarity with workflow automation, AI-assisted operations, or agentic SaaS concepts, including approval flows, retrieval-driven workflows, permissions, and human-in-the-loop controls. Familiar with AI tools and their application in compliance operations and the broader GRC technology market Organised and methodical; able to manage multiple pre-sales engagements in parallel without losing track of detail or follow-up If you are looking for a new challenge, please click apply now to be considered as our Solutions Engineer - we d love to hear from you!
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 04, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Sales & Renewals Advisor Location: Manchester Start date - End of July Salary - 24,730 OTE 30,000+ Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals dealing with customer queries and upselling on a non advised basis. What You'll Do: Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals Query handling in response to customer requests with the support of clear information and providing professional customer service Meet performance targets across sales, compliance, and customer satisfaction. Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty. Participate in training, team meetings, and continuous development activities. What You'll Bring: Experience telephone-based customer service or sales experience in a regulated, environment. FCA Environment experience Strong verbal communication and listening skills. Friendly, empathetic, and consultative approach to customer interactions. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jul 04, 2026
Full time
Sales & Renewals Advisor Location: Manchester Start date - End of July Salary - 24,730 OTE 30,000+ Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals dealing with customer queries and upselling on a non advised basis. What You'll Do: Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals Query handling in response to customer requests with the support of clear information and providing professional customer service Meet performance targets across sales, compliance, and customer satisfaction. Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty. Participate in training, team meetings, and continuous development activities. What You'll Bring: Experience telephone-based customer service or sales experience in a regulated, environment. FCA Environment experience Strong verbal communication and listening skills. Friendly, empathetic, and consultative approach to customer interactions. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Market-leading benefits Support customers through financial difficulties Growing specialist finance business Genuine opportunity to make a difference If you have experience in collections, recoveries, or payment support and want a role where customer outcomes matter, this Collections Agent opportunity offers the chance to make a real impact. You'll support customers experiencing financial difficulties, helping them find sustainable solutions while working within a supportive and well-resourced environment. This is an opportunity to join a business focused on improving customer experiences within a specialist finance sector. You'll have the autonomy to manage your caseload, contribute ideas for process improvements, and play an important role in delivering fair customer outcomes. Package & Benefits for the Collections Advisor: • Salary £28,000-£30,000 per annum. • Discretionary company bonus scheme. • 25 days holiday, increasing to 28 days after three years of service, plus bank holidays. • Private medical insurance and health cash plan for you and your family. • 5% employer pension contribution. • Employee discounts and free office refreshments. • Enhanced family leave and paid sick leave. About the Company You will be joining a customer-focused finance business committed to making a traditionally complex process simpler and more accessible. The organisation combines strong growth with a supportive culture that values customer care, continuous improvement, and employee wellbeing. Key Responsibilities for the Collections Advisor: • Supporting customers experiencing financial difficulties, identifying appropriate and sustainable payment solutions. • Agreeing payment arrangements and work closely with specialist teams to achieve positive customer outcomes. • Maintaining accurate records and ensure all customer interactions are managed in line with relevant processes and standards. • Identify potential risks and contribute recommendations for process improvements. About You • Experience within a Payment Support, Collections, or Recoveries role • Understanding of collections processes, customer support strategies, and financial principles. • Experience managing a caseload and handling customer communications across multiple channels.For consideration please click apply with your most recent CV for consideration or call Jenni on .JL_FIN
Jul 04, 2026
Full time
Market-leading benefits Support customers through financial difficulties Growing specialist finance business Genuine opportunity to make a difference If you have experience in collections, recoveries, or payment support and want a role where customer outcomes matter, this Collections Agent opportunity offers the chance to make a real impact. You'll support customers experiencing financial difficulties, helping them find sustainable solutions while working within a supportive and well-resourced environment. This is an opportunity to join a business focused on improving customer experiences within a specialist finance sector. You'll have the autonomy to manage your caseload, contribute ideas for process improvements, and play an important role in delivering fair customer outcomes. Package & Benefits for the Collections Advisor: • Salary £28,000-£30,000 per annum. • Discretionary company bonus scheme. • 25 days holiday, increasing to 28 days after three years of service, plus bank holidays. • Private medical insurance and health cash plan for you and your family. • 5% employer pension contribution. • Employee discounts and free office refreshments. • Enhanced family leave and paid sick leave. About the Company You will be joining a customer-focused finance business committed to making a traditionally complex process simpler and more accessible. The organisation combines strong growth with a supportive culture that values customer care, continuous improvement, and employee wellbeing. Key Responsibilities for the Collections Advisor: • Supporting customers experiencing financial difficulties, identifying appropriate and sustainable payment solutions. • Agreeing payment arrangements and work closely with specialist teams to achieve positive customer outcomes. • Maintaining accurate records and ensure all customer interactions are managed in line with relevant processes and standards. • Identify potential risks and contribute recommendations for process improvements. About You • Experience within a Payment Support, Collections, or Recoveries role • Understanding of collections processes, customer support strategies, and financial principles. • Experience managing a caseload and handling customer communications across multiple channels.For consideration please click apply with your most recent CV for consideration or call Jenni on .JL_FIN
This Tax Manager role is with an independent, well-established accountancy firm and will support the Tax Director with personal tax returns and advisory services to clients, alongside supporting and reviewing the work of Junior team members. This is a hands-on role that would suit someone who enjoys client facing work and thrives on being an integral part of a collaborative team working on a mixed click apply for full job details
Jul 04, 2026
Full time
This Tax Manager role is with an independent, well-established accountancy firm and will support the Tax Director with personal tax returns and advisory services to clients, alongside supporting and reviewing the work of Junior team members. This is a hands-on role that would suit someone who enjoys client facing work and thrives on being an integral part of a collaborative team working on a mixed click apply for full job details
Protection only Advisor An exciting opportunity for an experienced Protection only Advisor to join an award-winning Mortgage business in the Just Mortgages family. This principal is a very busy business that has a huge opportunity for a Protection advisor to earn a 6 figure income. Self employed Barking London Hybrid (office based 2-3 times a week) Leads provided - Average of 40 per month! Up to 75% commission splits As a self-employed Protection Advisor at Just Mortgages you will enjoy: Balanced workload Flexibility and independence Control over business decisions Experienced support Endless earning potential Personal growth opportunities and innovation Direct rewards for effort Work-life balance Free training Unlimited annual leave! Key responsibilities as a Protection Advisor with Just Mortgages: Provide expert Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay updated on i ndustry trends and regulations . Deliver exceptional customer service throughout the process. Key Skills: Experience of working with Mortgage leads Proven experience as an Advisor with a track record of successful client outcomes. Strong communication and interpersonal skills Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT! Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Jul 04, 2026
Full time
Protection only Advisor An exciting opportunity for an experienced Protection only Advisor to join an award-winning Mortgage business in the Just Mortgages family. This principal is a very busy business that has a huge opportunity for a Protection advisor to earn a 6 figure income. Self employed Barking London Hybrid (office based 2-3 times a week) Leads provided - Average of 40 per month! Up to 75% commission splits As a self-employed Protection Advisor at Just Mortgages you will enjoy: Balanced workload Flexibility and independence Control over business decisions Experienced support Endless earning potential Personal growth opportunities and innovation Direct rewards for effort Work-life balance Free training Unlimited annual leave! Key responsibilities as a Protection Advisor with Just Mortgages: Provide expert Protection advice to clients. Assess clients' financial situations and recommend suitable protection products. Build and maintain relationships with clients and lenders. Stay updated on i ndustry trends and regulations . Deliver exceptional customer service throughout the process. Key Skills: Experience of working with Mortgage leads Proven experience as an Advisor with a track record of successful client outcomes. Strong communication and interpersonal skills Experience of Financial Services sales and understanding of compliance regulations APPLY TODAY! Feel free to reach out for a CONFIDENTIAL CHAT! Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
Award-Winning Firm Are you an ambitious IFA Administrator looking for your next step? This highly respected Chartered Financial Planning firm, known for its market-leading brand and exceptional client care is expanding its Client Services function and seeking a motivated individual ready to grow. The Role Your responsibilities will include: Managing inbound adviser and client queries Ownership of Annual Review production, including plan updates Basic cashflow modelling using Voyant Collating data and checking complex cost disclosures Supporting pension/ISA top-ups and plan maintenance Investment administration: rebalancing, fee approvals, fund instructions, quarterly reporting Supporting unallocated fee resolution Responsibility for adviser and client diary management LOA's & dealing with 3rd party providers This is a role that will evolve over time, ideal for someone who enjoys variety, responsibility and continuous development. About You 12+ months IFA administration experience Working towards the Diploma in Regulated Financial Planning (1-2 exams completed advantageous) Strong communication skills and a confident telephone manner Experience with Word, Excel, Outlook Intelligent Office Exposure to cashflow tools or Analytics portfolio builder desirable Why Apply? You'll join an award-winning, supportive firm that invests heavily in training, mentoring and long-term career development. This is a genuine opportunity to progress toward paraplanning, advisory or senior client management pathways. Please send your CV to Ursula at Financial Divisions
Jul 04, 2026
Full time
Award-Winning Firm Are you an ambitious IFA Administrator looking for your next step? This highly respected Chartered Financial Planning firm, known for its market-leading brand and exceptional client care is expanding its Client Services function and seeking a motivated individual ready to grow. The Role Your responsibilities will include: Managing inbound adviser and client queries Ownership of Annual Review production, including plan updates Basic cashflow modelling using Voyant Collating data and checking complex cost disclosures Supporting pension/ISA top-ups and plan maintenance Investment administration: rebalancing, fee approvals, fund instructions, quarterly reporting Supporting unallocated fee resolution Responsibility for adviser and client diary management LOA's & dealing with 3rd party providers This is a role that will evolve over time, ideal for someone who enjoys variety, responsibility and continuous development. About You 12+ months IFA administration experience Working towards the Diploma in Regulated Financial Planning (1-2 exams completed advantageous) Strong communication skills and a confident telephone manner Experience with Word, Excel, Outlook Intelligent Office Exposure to cashflow tools or Analytics portfolio builder desirable Why Apply? You'll join an award-winning, supportive firm that invests heavily in training, mentoring and long-term career development. This is a genuine opportunity to progress toward paraplanning, advisory or senior client management pathways. Please send your CV to Ursula at Financial Divisions
Customer Advisor We are looking for a customer-focused and proactive Customer Advisor to join a busy front-line service team. Working across various library locations, this role offers up to 37 hours per week and provides an excellent opportunity to deliver high-quality customer service to library users and local communities. You will be the first point of contact for customers, assisting with enquiries, supporting access to library services, processing transactions, and helping to create a welcoming and inclusive environment for all visitors. The successful candidate will have excellent communication and customer service skills, strong attention to detail, and the ability to remain calm and professional when dealing with a wide range of customer needs. You should be confident using Microsoft Office and other IT systems, with the ability to manage multiple tasks and work to deadlines. Key responsibilities include: Responding to customer enquiries and providing advice and guidance. Processing applications and assessing supporting information against set criteria. Maintaining accurate records and updating internal systems. Handling payments and customer data securely and confidentially. Supporting service improvements and promoting available services. Working collaboratively with colleagues and external organisations to deliver excellent customer outcomes. Previous experience in a customer-facing role is essential. Experience handling financial transactions, working with complex enquiries, or supporting vulnerable customers would be advantageous. This is an excellent opportunity for someone who enjoys helping people, solving problems, and delivering a high-quality customer experience in a fast-paced environment.
Jul 04, 2026
Contractor
Customer Advisor We are looking for a customer-focused and proactive Customer Advisor to join a busy front-line service team. Working across various library locations, this role offers up to 37 hours per week and provides an excellent opportunity to deliver high-quality customer service to library users and local communities. You will be the first point of contact for customers, assisting with enquiries, supporting access to library services, processing transactions, and helping to create a welcoming and inclusive environment for all visitors. The successful candidate will have excellent communication and customer service skills, strong attention to detail, and the ability to remain calm and professional when dealing with a wide range of customer needs. You should be confident using Microsoft Office and other IT systems, with the ability to manage multiple tasks and work to deadlines. Key responsibilities include: Responding to customer enquiries and providing advice and guidance. Processing applications and assessing supporting information against set criteria. Maintaining accurate records and updating internal systems. Handling payments and customer data securely and confidentially. Supporting service improvements and promoting available services. Working collaboratively with colleagues and external organisations to deliver excellent customer outcomes. Previous experience in a customer-facing role is essential. Experience handling financial transactions, working with complex enquiries, or supporting vulnerable customers would be advantageous. This is an excellent opportunity for someone who enjoys helping people, solving problems, and delivering a high-quality customer experience in a fast-paced environment.
Income Assistant (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) £18.65 PAYE / £24.56 Umbrella per hour 3-Month Contract Monday - Friday, 9:00am - 5:00pm The Role We're looking for a proactive and customer-focused Income Assistant to support a busy Rent Income Team within a local authority housing service. This role is key in delivering high-quality administrative and income collection support, helping residents manage their rent accounts and sustain their tenancies. You'll be part of a collaborative team, working closely with Income Officers, Tenancy Managers, and Welfare Advisors to ensure a seamless and supportive service for residents. Key Responsibilities Provide frontline support via phone, email, and face-to-face enquiries regarding rent accounts and arrears Assist tenants with rent payments, balances, and repayment arrangements for low-level arrears Set up and manage Direct Debits , take payments, and issue rent statements/cards Support the team with administration, data entry, and CRM task management Verify housing costs on Universal Credit portals and send relevant notifications Monitor and recover former tenant arrears and sundry debts Assist in preparing court documentation and case files where required Produce reports and maintain accurate records in line with audit and compliance requirements Provide welfare benefits guidance and signpost residents to additional support services What We're Looking For Experience working in a social housing or income / rent environment Strong customer service skills with the ability to manage sensitive conversations Good understanding of rent collection and arrears processes Knowledge of welfare benefits / Universal Credit Excellent organisational skills with high attention to detail Confident using MS Office (Excel) and housing/CRM systems Ability to work independently and as part of a team If you have the required skills and are interested in this role, please apply.
Jul 04, 2026
Seasonal
Income Assistant (Housing) Wembley Park (Hybrid: 3 days office / 2 days WFH) £18.65 PAYE / £24.56 Umbrella per hour 3-Month Contract Monday - Friday, 9:00am - 5:00pm The Role We're looking for a proactive and customer-focused Income Assistant to support a busy Rent Income Team within a local authority housing service. This role is key in delivering high-quality administrative and income collection support, helping residents manage their rent accounts and sustain their tenancies. You'll be part of a collaborative team, working closely with Income Officers, Tenancy Managers, and Welfare Advisors to ensure a seamless and supportive service for residents. Key Responsibilities Provide frontline support via phone, email, and face-to-face enquiries regarding rent accounts and arrears Assist tenants with rent payments, balances, and repayment arrangements for low-level arrears Set up and manage Direct Debits , take payments, and issue rent statements/cards Support the team with administration, data entry, and CRM task management Verify housing costs on Universal Credit portals and send relevant notifications Monitor and recover former tenant arrears and sundry debts Assist in preparing court documentation and case files where required Produce reports and maintain accurate records in line with audit and compliance requirements Provide welfare benefits guidance and signpost residents to additional support services What We're Looking For Experience working in a social housing or income / rent environment Strong customer service skills with the ability to manage sensitive conversations Good understanding of rent collection and arrears processes Knowledge of welfare benefits / Universal Credit Excellent organisational skills with high attention to detail Confident using MS Office (Excel) and housing/CRM systems Ability to work independently and as part of a team If you have the required skills and are interested in this role, please apply.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 04, 2026
Full time
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: July 2026 onwards Sales Advisors If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our North Tyneside OR Gosforth contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
MOT Tester vacancy! Our client, a reputable and forward-thinking vehicle maintenance provider based in Havant, Hampshire, is seeking an experienced MOT Tester to join their expanding team. This is an excellent opportunity for a professional with a strong commitment to safety, quality, and customer satisfaction to advance their career within a dynamic, customer-focused environment. The role of MOT Tester is critical to uphold safety standards and deliver dealer-level service on vehicles up to 10 years old. Benefits for the successful MOT Tester: Competitive annual salary up to 41,000, with a potential OTE of 45,000 Regular performance-based pay reviews every six months Opportunity to develop and implement new MOT processes from scratch Clear progression pathways within the service department Supportive team environment with flexible working hours: Mon - Fri 08:00 - 17:00, and 1 in 3 Saturdays 08:00 - 12:00 Company pension scheme and holiday entitlement of 20 days plus bank holidays Opportunity to work within a forward-looking, customer-focused business that values quality and safety Duties: Conduct MOT tests in strict adherence to DVSA guidelines, ensuring safety and compliance Complete comprehensive vehicle inspections and provide transparent, honest reports to customers and service advisors Maintain MOT equipment, tools, and workspace to high safety and cleanliness standards Support the service team with vehicle inspections, repairs, and routine maintenance tasks as required Keep current with industry standards and MOT regulation changes to ensure ongoing compliance Build and maintain positive customer relationships through clear and trustworthy communication Requirements: Valid DVSA MOT Tester licence essential Previous experience as an MOT Tester within a dealership, independent garage, or fast-fit centre Strong knowledge of vehicle systems and maintenance practices Exceptional attention to detail with a focus on safety and quality standards Organised, with excellent time management skills, able to work efficiently in a fast-paced environment Self-motivated with ownership of work and a dedication to customer satisfaction Holder of a valid UK driving licence If you are ready to join a progressive company offering stability, career development, and a rewarding working environment, we encourage you to explore this opportunity further. Contact Consultant Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Havant and Hampshire, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jul 04, 2026
Full time
MOT Tester vacancy! Our client, a reputable and forward-thinking vehicle maintenance provider based in Havant, Hampshire, is seeking an experienced MOT Tester to join their expanding team. This is an excellent opportunity for a professional with a strong commitment to safety, quality, and customer satisfaction to advance their career within a dynamic, customer-focused environment. The role of MOT Tester is critical to uphold safety standards and deliver dealer-level service on vehicles up to 10 years old. Benefits for the successful MOT Tester: Competitive annual salary up to 41,000, with a potential OTE of 45,000 Regular performance-based pay reviews every six months Opportunity to develop and implement new MOT processes from scratch Clear progression pathways within the service department Supportive team environment with flexible working hours: Mon - Fri 08:00 - 17:00, and 1 in 3 Saturdays 08:00 - 12:00 Company pension scheme and holiday entitlement of 20 days plus bank holidays Opportunity to work within a forward-looking, customer-focused business that values quality and safety Duties: Conduct MOT tests in strict adherence to DVSA guidelines, ensuring safety and compliance Complete comprehensive vehicle inspections and provide transparent, honest reports to customers and service advisors Maintain MOT equipment, tools, and workspace to high safety and cleanliness standards Support the service team with vehicle inspections, repairs, and routine maintenance tasks as required Keep current with industry standards and MOT regulation changes to ensure ongoing compliance Build and maintain positive customer relationships through clear and trustworthy communication Requirements: Valid DVSA MOT Tester licence essential Previous experience as an MOT Tester within a dealership, independent garage, or fast-fit centre Strong knowledge of vehicle systems and maintenance practices Exceptional attention to detail with a focus on safety and quality standards Organised, with excellent time management skills, able to work efficiently in a fast-paced environment Self-motivated with ownership of work and a dedication to customer satisfaction Holder of a valid UK driving licence If you are ready to join a progressive company offering stability, career development, and a rewarding working environment, we encourage you to explore this opportunity further. Contact Consultant Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Havant and Hampshire, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
RM Recruit are supporting a regulated organisation in the recruitment of an Interim Financial Accountant for an August start. The postholder will operate as a key member of the senior finance team, responsible for demonstrating strong leadership, promoting best practice, and maintaining high standards of professionalism across the function. While the role has no direct line management responsibility, it requires providing guidance, training, and constructive feedback to colleagues on financial processes, controls, and compliance matters, including areas such as VAT and financial governance. The remit of the role will include, but not be limited to: Lead the annual external audit and statutory accounts process, ensuring compliance with all regulatory and reporting requirements across the organisation and its subsidiary entities. Serve as the technical accounting and tax specialist within the finance function, translating complex regulatory and legislative changes into clear, practical guidance for finance teams and key stakeholders. Manage relationships with external advisors, including auditors, banking partners, and tax/VAT specialists, ensuring effective support and value-added service delivery. Oversee the financial control environment across people, systems, and processes, including training, approval frameworks, policy compliance, and financial risk management. Champion continuous improvement across finance operations, strengthening controls, enhancing efficiency, and ensuring financial processes remain robust, scalable, and aligned to organisational needs. This role will have hybrid working place with 3 days per week required onsite. The assignment will have an initial 6 month period with the potential for an extension or possibly a permanent position. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin
Jul 04, 2026
Contractor
RM Recruit are supporting a regulated organisation in the recruitment of an Interim Financial Accountant for an August start. The postholder will operate as a key member of the senior finance team, responsible for demonstrating strong leadership, promoting best practice, and maintaining high standards of professionalism across the function. While the role has no direct line management responsibility, it requires providing guidance, training, and constructive feedback to colleagues on financial processes, controls, and compliance matters, including areas such as VAT and financial governance. The remit of the role will include, but not be limited to: Lead the annual external audit and statutory accounts process, ensuring compliance with all regulatory and reporting requirements across the organisation and its subsidiary entities. Serve as the technical accounting and tax specialist within the finance function, translating complex regulatory and legislative changes into clear, practical guidance for finance teams and key stakeholders. Manage relationships with external advisors, including auditors, banking partners, and tax/VAT specialists, ensuring effective support and value-added service delivery. Oversee the financial control environment across people, systems, and processes, including training, approval frameworks, policy compliance, and financial risk management. Champion continuous improvement across finance operations, strengthening controls, enhancing efficiency, and ensuring financial processes remain robust, scalable, and aligned to organisational needs. This role will have hybrid working place with 3 days per week required onsite. The assignment will have an initial 6 month period with the potential for an extension or possibly a permanent position. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin
Are you an experienced New Homes Sales Advisor looking for an exciting opportunity with a leading house builder across Hampshire? I am recruiting on behalf of a highly respected house builder seeking a motivated and customer-focused Roaming Sales Advisor to support multiple developments across Hampshire. This is a fantastic opportunity for an experienced sales professional who enjoys variety, thrives in a fast-paced environment, and is confident managing different sites while guiding customers through the entire home-buying journey. Key Responsibilities Support a number of new homes developments across Hampshire, providing cover where required. Engage with prospective buyers, offering expert advice on a range of new build homes. Conduct both in-person and virtual property viewings, showcasing the quality and lifestyle of each development. Manage the sales journey from initial enquiry through to legal completion and final handover, delivering an exceptional customer experience. Maintain up-to-date knowledge of each development, including house types, pricing, incentives, and availability. Build strong relationships with customers, solicitors, and internal teams to ensure smooth sales progression. Work closely with the wider sales team to achieve and exceed sales targets across multiple sites. Confidently manage both single-manned and multi-manned developments when required. Qualifications & Experience A minimum of 2 years' experience in New Homes sales. Previous experience working across multiple developments or the confidence to adapt quickly to different sites. Ability to manage a single-manned sales office independently. Excellent communication, organisational, and customer service skills. Full UK driving licence and access to a vehicle. Flexibility to work weekends, as developments operate on a 7-day basis. Why Apply? Join a well-established, award-winning house builder with an excellent reputation. Competitive basic salary with a market-leading commission structure and uncapped OTE. Paid mileage for travel between developments. Career progression and ongoing professional development opportunities. Additional bonus opportunities based on performance. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
Jul 04, 2026
Full time
Are you an experienced New Homes Sales Advisor looking for an exciting opportunity with a leading house builder across Hampshire? I am recruiting on behalf of a highly respected house builder seeking a motivated and customer-focused Roaming Sales Advisor to support multiple developments across Hampshire. This is a fantastic opportunity for an experienced sales professional who enjoys variety, thrives in a fast-paced environment, and is confident managing different sites while guiding customers through the entire home-buying journey. Key Responsibilities Support a number of new homes developments across Hampshire, providing cover where required. Engage with prospective buyers, offering expert advice on a range of new build homes. Conduct both in-person and virtual property viewings, showcasing the quality and lifestyle of each development. Manage the sales journey from initial enquiry through to legal completion and final handover, delivering an exceptional customer experience. Maintain up-to-date knowledge of each development, including house types, pricing, incentives, and availability. Build strong relationships with customers, solicitors, and internal teams to ensure smooth sales progression. Work closely with the wider sales team to achieve and exceed sales targets across multiple sites. Confidently manage both single-manned and multi-manned developments when required. Qualifications & Experience A minimum of 2 years' experience in New Homes sales. Previous experience working across multiple developments or the confidence to adapt quickly to different sites. Ability to manage a single-manned sales office independently. Excellent communication, organisational, and customer service skills. Full UK driving licence and access to a vehicle. Flexibility to work weekends, as developments operate on a 7-day basis. Why Apply? Join a well-established, award-winning house builder with an excellent reputation. Competitive basic salary with a market-leading commission structure and uncapped OTE. Paid mileage for travel between developments. Career progression and ongoing professional development opportunities. Additional bonus opportunities based on performance. For further information or to discuss your application, please contact Max at Fawkes & Reece London.
Customer Service Advisor (4 on/ 4 off nights) Salary: 16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: 4 on / 4 off shift pattern (18:00-07:00 nights, 07:00-18:00 days) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 04, 2026
Seasonal
Customer Service Advisor (4 on/ 4 off nights) Salary: 16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: 4 on / 4 off shift pattern (18:00-07:00 nights, 07:00-18:00 days) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
As a Delivery Lead, you will be responsible for leading the end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through up-selling or cross-selling. You are expected to be a subject matter expert with deep knowledge and experience, possessing strong influencing and advisory skills. Engaging with multiple teams, you will be responsible for team decisions and providing solutions to problems that apply across multiple teams as well as business area challenges. Core Responsibilities Shaping Delivery Approaches: Provide advanced guidance to teams to shape delivery frameworks and execution methodologies, ensuring tight alignment with corporate strategic objectives. Stakeholder Collaboration: Influence and collaborate with stakeholders across various functions to elevate service quality, remove operational bottlenecks, and drive delivery efficiency. Risk & Commitment Management: Lead proactive risk identification and mitigation efforts to safeguard project outcomes, protect financial margins, and secure contractual commitments. Continuous Improvement: Drive ongoing process optimization initiatives to enhance delivery workflows, velocity, and ultimate customer satisfaction. Innovation & Best Practices: Champion innovative delivery methods and promote best practices across the wider service delivery organization to foster a culture of continuous learning. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jul 04, 2026
Contractor
As a Delivery Lead, you will be responsible for leading the end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through up-selling or cross-selling. You are expected to be a subject matter expert with deep knowledge and experience, possessing strong influencing and advisory skills. Engaging with multiple teams, you will be responsible for team decisions and providing solutions to problems that apply across multiple teams as well as business area challenges. Core Responsibilities Shaping Delivery Approaches: Provide advanced guidance to teams to shape delivery frameworks and execution methodologies, ensuring tight alignment with corporate strategic objectives. Stakeholder Collaboration: Influence and collaborate with stakeholders across various functions to elevate service quality, remove operational bottlenecks, and drive delivery efficiency. Risk & Commitment Management: Lead proactive risk identification and mitigation efforts to safeguard project outcomes, protect financial margins, and secure contractual commitments. Continuous Improvement: Drive ongoing process optimization initiatives to enhance delivery workflows, velocity, and ultimate customer satisfaction. Innovation & Best Practices: Champion innovative delivery methods and promote best practices across the wider service delivery organization to foster a culture of continuous learning. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Customer Service Advisor (4 on/ 4 off days) Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 4 days on / 4 days off shift pattern, working 7:00am to 6:00pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping-stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jul 04, 2026
Seasonal
Customer Service Advisor (4 on/ 4 off days) Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 4 days on / 4 days off shift pattern, working 7:00am to 6:00pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping-stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients' vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS
Jul 04, 2026
Full time
CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients' vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service. CUSTOMER SERVICE JOB PURPOSE We are seeking a dedicated and enthusiastic Customer Service Representative to join our client's dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers. This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services. CUSTOMER SERVICE DUTIES Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Upsell products and services where appropriate to enhance customer satisfaction and drive sales. Maintain accurate records of customer interactions and transactions through data entry into our systems. Handling customer concerns and complaints through to resolution. Collaborate with team members to ensure consistent service quality across all channels. Stay informed about product updates and company policies to provide accurate information to customers. CUSTOMER SERVICE REQUIREMENTS Strong phone etiquette with the ability to communicate clearly and effectively in English. Experience in handling customer complaints essential. Excellent analytical skills to assess customer needs and provide tailored solutions. Proven ability to upsell products while maintaining a focus on customer satisfaction. Proficient in data entry with attention to detail for maintaining accurate records. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving skills and the ability to think on your feet when addressing customer concerns. PACKAGE AND BENEFITS Monday to Friday 9am-5.00pm £26,000 - £28,000 dependent on experience 20 days holiday plus Bank Holidays Onsite Parking Health and wellbeing programme Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Jul 04, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Start date: August 2026 If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Darlington team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Darlington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
An opportunity has arisen for a Bookkeeper / Accounts Assistant to join a well-established accountancy firm providing accounting, tax, payroll, bookkeeping, and business advisory services for small businesses, contractors, landlords, and individuals As a Bookkeeper / Accounts Assistant , you will manage day-to-day bookkeeping duties for a varied client portfolio, ensuring financial records are maintained accurately and key deadlines are consistently achieved. This role offers a salary range of £27,000 - £33,000 and benefits. You will be responsible for: Managing bookkeeping activities for a portfolio of clients across a range of sectors. Processing sales and purchase ledger transactions. Reconciling bank accounts and control accounts. Maintaining accurate financial records using Xero. Liaising with clients to obtain financial information and resolve bookkeeping queries. Supporting the preparation of VAT returns, management accounts and year-end financial information. Ensuring all bookkeeping work is completed accurately and within agreed timescales. What we are looking for: Previously worked as a Bookkeeper, Accounts Assistant, Finance Assistant, Assistant Accountant, Junior Accountant, Practice Bookkeeper or in a similar role. At least 3 years' experience within a small accountancy practice. Good understanding of UK bookkeeping procedures and VAT requirements. Experience using Xero is preferred (training can be provided) Strong organisational skills with the ability to manage multiple priorities and deadlines. Professional approach when dealing with clients. What's on offer Competitive salary. Flexible working hours. Company pension. Medical benefits. Long-term sickness cover. Paid overtime where required. Employee referral scheme. Free on-site parking. Flexible annual leave entitlement. Duvet days. Support for professional subscriptions. Genuine opportunities for career progression. Varied workload with responsibility and autonomy. Ongoing professional development and support. Supportive and collaborative working environment. Opportunity to develop long-term client relationships. This is an excellent opportunity for a Bookkeeper looking to join a supportive and progressive accountancy practice. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 04, 2026
Full time
An opportunity has arisen for a Bookkeeper / Accounts Assistant to join a well-established accountancy firm providing accounting, tax, payroll, bookkeeping, and business advisory services for small businesses, contractors, landlords, and individuals As a Bookkeeper / Accounts Assistant , you will manage day-to-day bookkeeping duties for a varied client portfolio, ensuring financial records are maintained accurately and key deadlines are consistently achieved. This role offers a salary range of £27,000 - £33,000 and benefits. You will be responsible for: Managing bookkeeping activities for a portfolio of clients across a range of sectors. Processing sales and purchase ledger transactions. Reconciling bank accounts and control accounts. Maintaining accurate financial records using Xero. Liaising with clients to obtain financial information and resolve bookkeeping queries. Supporting the preparation of VAT returns, management accounts and year-end financial information. Ensuring all bookkeeping work is completed accurately and within agreed timescales. What we are looking for: Previously worked as a Bookkeeper, Accounts Assistant, Finance Assistant, Assistant Accountant, Junior Accountant, Practice Bookkeeper or in a similar role. At least 3 years' experience within a small accountancy practice. Good understanding of UK bookkeeping procedures and VAT requirements. Experience using Xero is preferred (training can be provided) Strong organisational skills with the ability to manage multiple priorities and deadlines. Professional approach when dealing with clients. What's on offer Competitive salary. Flexible working hours. Company pension. Medical benefits. Long-term sickness cover. Paid overtime where required. Employee referral scheme. Free on-site parking. Flexible annual leave entitlement. Duvet days. Support for professional subscriptions. Genuine opportunities for career progression. Varied workload with responsibility and autonomy. Ongoing professional development and support. Supportive and collaborative working environment. Opportunity to develop long-term client relationships. This is an excellent opportunity for a Bookkeeper looking to join a supportive and progressive accountancy practice. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Beauty Sales Advisor / Brand Ambassador Premium Hair & Beauty Westfield London Self Empolyed Contractor Agreement We're looking for an enthusiastic, confident, and sales-driven Beauty Advisor / Brand Ambassador to represent an innovative premium hair and beauty brand from a dedicated retail kiosk at Westfield London, Shepherd's Bush. If you have a passion for hairstyling, beauty, and delivering exceptional customer experiences, this is an exciting opportunity to work in one of London's busiest shopping destinations. You'll engage with customers, perform live product demonstrations, provide personalised recommendations, and help customers discover premium hair styling tools and haircare products while driving sales. Unlike a traditional retail store, you'll be based at an open retail kiosk, giving you the opportunity to proactively interact with passing shoppers throughout the day. This role is perfect for someone who enjoys meeting new people, thrives in a fast-paced retail environment, and is confident starting conversations. Hands-on hairstyling experience is essential. We welcome candidates with personal Hairstyling experience, they are not required to hold formal hairstyling qualifications. What You'll Do Deliver engaging live product demonstrations. Recommend products based on customers' hair type, styling goals, and needs. Drive sales through confident, proactive customer engagement. Process sales while providing outstanding customer service. Maintain excellent visual merchandising and kiosk presentation. Assist with stock management and support promotional campaigns. What We're Looking For Previous retail, beauty, salon, or customer-facing sales experience. Strong communication and relationship-building skills. Confidence demonstrating hair styling products. A positive, energetic, and results-driven attitude. Flexibility to work retail hours, including weekends. If you love beauty, enjoy connecting with people, and want to represent an exciting premium brand, we'd love to hear from you.
Jul 04, 2026
Seasonal
Beauty Sales Advisor / Brand Ambassador Premium Hair & Beauty Westfield London Self Empolyed Contractor Agreement We're looking for an enthusiastic, confident, and sales-driven Beauty Advisor / Brand Ambassador to represent an innovative premium hair and beauty brand from a dedicated retail kiosk at Westfield London, Shepherd's Bush. If you have a passion for hairstyling, beauty, and delivering exceptional customer experiences, this is an exciting opportunity to work in one of London's busiest shopping destinations. You'll engage with customers, perform live product demonstrations, provide personalised recommendations, and help customers discover premium hair styling tools and haircare products while driving sales. Unlike a traditional retail store, you'll be based at an open retail kiosk, giving you the opportunity to proactively interact with passing shoppers throughout the day. This role is perfect for someone who enjoys meeting new people, thrives in a fast-paced retail environment, and is confident starting conversations. Hands-on hairstyling experience is essential. We welcome candidates with personal Hairstyling experience, they are not required to hold formal hairstyling qualifications. What You'll Do Deliver engaging live product demonstrations. Recommend products based on customers' hair type, styling goals, and needs. Drive sales through confident, proactive customer engagement. Process sales while providing outstanding customer service. Maintain excellent visual merchandising and kiosk presentation. Assist with stock management and support promotional campaigns. What We're Looking For Previous retail, beauty, salon, or customer-facing sales experience. Strong communication and relationship-building skills. Confidence demonstrating hair styling products. A positive, energetic, and results-driven attitude. Flexibility to work retail hours, including weekends. If you love beauty, enjoy connecting with people, and want to represent an exciting premium brand, we'd love to hear from you.
