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Job Description: Head of Services Reports to: Chief Executive Location: Woking, Surrey Hours of Work: Full time, 37.5hrs per week Salary: £42,000 - £45,000 (DOE, pro rata) About Us: At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence. The Role: We are looking for a proactive and organised Head of Services, providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision. This includes: Direct Access Accommodation (10 beds) Move-on properties (14 beds) Day Centre Services Frontline staff across both services The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive. The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams. Key Responsibilities: Service Oversight Provide operational leadership across both services, ensuring safe, consistent and effective delivery. Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards. Maintain service quality, structure and consistency, stepping in where required to resolve operational issues. Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively. Use service delivery data, client feedback and staff insight to support continuous improvement. Ensure accurate recording of service activity and outcomes is maintained. Accommodation & Day Centre Services Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery. Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions. Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams. Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required. Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently. Safeguarding & Risk Management Provide oversight of safeguarding across all services, ensuring procedures are followed consistently. Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively. Monitor safeguarding activity and ensure appropriate action and escalation. Support staff in managing safeguarding concerns, complex needs and high-risk incidents. Ensure safeguarding concerns are escalated in line with organisational and statutory requirements. Health & Safety Provide management oversight of health and safety across all services, ensuring safe and compliant working environments. Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained. Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately. Ensure safe systems of work are followed across services, including lone working procedures and site safety processes. Escalate serious health and safety concerns in line with organisational procedures. Staff Leadership & Management Provide supportive leadership across both services, fostering a stable and positive working environment. Lead supervision, reflective practice and performance management conversations. Promote a trauma-informed approach across the team. Build a culture of accountability, openness and professionalism. Oversee recruitment, induction, training and development. Manage rotas and staffing levels to support service delivery and wellbeing. Ensure staff are supported in managing complex and challenging situations. Reporting, Service Development & Operational Oversight Oversee referrals, allocations and engagement pathways across services. Maintain oversight of operational data, ensuring accuracy and reliability. Monitor service performance, demand, outcomes and operational pressures. Produce regular reports for the CEO covering activity, performance, risks and outcomes. Analyse data and feedback to identify trends and service improvement opportunities. Support development of effective client progression pathways. On-Call & Operational Cover Participate in a Monday-Friday on-call rota. Respond to urgent operational incidents and staffing issues. Professional Standards & Ways of Working Work in a trauma-informed, person-centred and non-judgemental way across all service delivery. Maintain confidentiality and comply with GDPR and organisational policies. Work collaboratively with partner agencies to support positive outcomes for clients Maintain clear and appropriate professional boundaries with clients, staff and external partners. Manage workload independently, prioritising competing demands effectively. Knowledge and Skills: Essential Significant experience leading frontline or community-based services delivering high quality, trauma informed emotional and practical support. Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth. Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes. Proven ability to oversee operational service delivery in complex or high pressure environments and make sound, independent decisions. Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards. Ability to reach, engage, and develop services for vulnerable or underserved groups. Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support. Skilled in managing competing priorities while maintaining service quality and compliance. Desirable Working within homelessness, supported housing or related sectors. Delivery of trauma-informed services. Involvement in service development, redesign or improvement projects Setting and monitoring KPIs or outcome frameworks Managing budgets or operational resources. Working with volunteers in service delivery. Personal Attributes Ability to manage competing priorities under pressure. Resilient and confident working in complex environments. Commitment to supporting people experiencing homelessness. Positive attitude, maintains a positive attitude even in challenging situations. Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly. Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome. Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes. Aligned with the values and mission of York Road Project. Benefits: Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) Pension Scheme. Birthday day off. Medicash healthcare plan, Flexible working and hybrid working opportunities.

This fixed term role is an exciting opportunity to be part of an innovative, forward-thinking partnership, combining holistic, patient-led care with trauma-informed values and support. KSS Provider Collaborative provides inpatient secure services to adults across the Kent, Surrey, and Sussex area, including women detained under the Mental Health Act. In partnership with The Women's Support Centre Surrey, Brighton Women's Centre (BWC) will be delivering 1:1 wellbeing support and group activities to women based in secure forensic units. The goal is to co-design and deliver weekly group activities aimed at improving well-being, confidence and support. The Women's Senior Enhancement Worker will also be responsible for a small caseload of women, providing 1-1 support around transitions into the next appropriate setting, which could mean another hospital, supported accommodation or independent living. Alongside your own caseload, you will provide trauma-informed, strengths-based line-management to a team of two Women's Enhancement Workers based in other hospitals. Together you will be creating safe, non-judgmental spaces in which to co-produce support across a range of needs, building on your service-users knowledge, confidence and connections. The Women's Secure Senior Enhancement Worker will be informed by BWC's values, policies and procedures and will understand the importance of building trust and self-esteem with service users while working collaboratively with key staff and agencies. You will be responsible for promoting this service within the partnership and across external pathways, as well as overseeing and completing reporting requirements for this project on the BWC database. This role is subject to an enhanced DBS and other new starter checks.

Your new company Our client is a well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Birmingham. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions. Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites. Your new role As Service Manager, you will take responsibility for the day-to-day management of a homelessness accommodation service operating across Birmingham. Leading a team of approximately 12-17 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping. You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership work, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives. What you'll need to succeed Previous experience managing homelessness, supported housing or housing-related support services. Proven experience leading and developing teams, including performance management, supervision and staff development. Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice. Experience working with vulnerable adults and managing services supporting individuals with complex needs. Excellent partnership-building skills with local authorities, health services, social care and external stakeholders. Strong organisational skills with the ability to manage multiple priorities across several sites. Knowledge of housing management, compliance, health and safety and service quality standards. A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes. What you'll get in return Opportunity to join a respected organisation making a real difference within the homelessness sector. A rewarding leadership role with significant autonomy and influence. Ongoing professional development and training opportunities. Supportive senior leadership team and collaborative working environment. Opportunity to shape service delivery and improve outcomes for vulnerable residents. Salary of up to 32,000 and benefits package. The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Stratford Upon Avon. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions. Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites. Your new role As Service Manager, you will take responsibility for the day-to-day management of a homelessness accommodation service operating across Stratford Upon Avon. Leading a team of 4 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping. You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership working, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives. What you'll need to succeed Previous experience managing homelessness, supported housing or housing-related supported services. Proven experience leading and developing teams, including performance management, supervision and staff development. Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice. Experience working with vulnerable adults and managing services supporting individuals with complex needs. Excellent partnership-building skills with local authorities, health services, social care and external stakeholders. Strong organisational skills with the ability to manage multiple priorities across several sites. Knowledge of housing management, compliance, health and safety and service quality standards. A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes. What you'll get in return Opportunity to join a respected organisation making a real difference within the homelessness sector. A rewarding leadership role with significant autonomy & influence. Ongoing professional development and training opportunities. Supportive senior leadership team and collaborative working environment. Opportunity to shape service delivery and improve outcomes for vulnerable residents. Salary of up to 32,000 and benefits packages. The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. Job Title: Contract and Compliance Officer Location: London Borough of Newham Contract Type: Temporary Working Pattern: Hybrid Rate: 21.91 per hour (PAYE) or 28.57 per hour (Umbrella) This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation. Key Responsibilities Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement Procure and assess offers of temporary accommodation through compliant routes to market Carry out pre- and post-inspections of properties, including photographic evidence and written reports Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella) Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution Work closely with managing agents to agree and monitor required works and improvements Maintain accurate records using housing systems such as Northgate and Adam Housing Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office Support enforcement of occupancy standards and ensure appropriate action is taken where necessary Attend meetings and occasionally work outside normal hours to meet service demands About You Experience in contract management, compliance, or housing/property services Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations Experience conducting property inspections and identifying defects, including damp and mould issues Understanding of working with vulnerable residents within a housing needs environment Proven ability to manage supplier relationships and work within a contract compliance framework Strong analytical skills with experience producing reports and interpreting data Excellent communication skills with the ability to engage effectively with stakeholders at all levels Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Proficient in IT systems and case management databases If you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Trust Housing Association has an exciting opportunity for a Senior Care & Support Worker (supporting Older People) to join our team in Pollokshaws, Glasgow City . This is an excellent job opportunity for those who live in and around Glasgow . You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary of £16.05 per hour. What we re looking for in our Senior Care & Support Worker: Here at Trust we are dedicated to making a real difference in caring and supporting people in their everyday lives. As a Senior Care and Support Worker you'll play a vital role in supporting older and vulnerable adults in their own homes. Working on an alternating 3-week rolling rota with another senior, you will form a good working relationship; you will not work on the same shift as the other senior but are expected to communicate well between you both. Enthusiastic and a supportive team member, your duties would involve supporting and mentoring Support staff, managing rotas, identify training needs, supervision, and leading the writing of personal, care & support plans. There will also be some practical support with the tenant s daily life including homecare support, personal care and helping to promote a positive, active and healthy lifestyle. Your empathetic and respectful approach will make a real difference to our tenants' lives. In return for your enthusiasm and commitment we will offer you: - Hourly Rate: £16.05 per hour Hours: 35 hours per week Rota: Every 3-weeks Job Type: Permanent Contract On-Site Working: Our tenants are all based within one housing development, designed for later living and maximising independence. Living Wage Employer: We value our team members and offer competitive pay. Training and Development: Access to paid training, ongoing development, and SVQ qualifications. Supportive Environment: Join a welcoming, friendly, and inclusive culture. Career Progression: Real opportunities to grow within our committed team. Additional Benefits: Uniform, generous annual leave, pension contributions, paid SSSC membership and paid PVG Disclosure check. Care & Support Skills and Experience: Ideally you have experience in the care sector and working with older people or other vulnerable members of a community, so you will understand and have an appreciation of their needs and know how to meet these. You will demonstrate excellent written and verbal communication skills, and supervisory experience. An SVQ Level 3 in Health & Social Care or a commitment to achieve this qualification is also required to comply with the registration/timescale requirements of the SSSC. You will possess basic IT skills. Previous experience is preferred but not essential; we provide comprehensive training and support and fantastic opportunities to develop your experience or enhance your career in social care and assist with your ongoing continued personal development. What matters most is your passion, empathy, and dedication to helping our tenants live their lives to the fullest . It ll be rewarding looking after those who rely on the support and dedication you ll bring to this important role. Closing Date: 12 noon on Tuesday 14th July 2026 Join our outstanding and committed team, learn from experienced colleagues, and contribute to a supportive environment. Your role as a Senior Care & Support Worker will make a meaningful difference every day. Please note this role is subject to satisfactory interview, references and a PVG check. You will be required to register with the SSSC, complete mandatory training within a timeframe and the commitment to studying for an SVQ in Care & Support if you do not already hold this qualification. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. If you live in Glasgow or close by, are friendly, approachable, and committed to making a positive impact, then we want to hear from you! No Agencies Please! About Trust Housing: Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. Trust is a Fair Work First employer , a great place to work, and our Platinum Investors in People award recognises our commitment to our people and the values that we all share. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)

Your new company A respected specialist support organisation is seeking an experienced Manager to join its domestic abuse refuge service. The organisation provides safe accommodation and vital support to women, children and other victims of domestic abuse, helping individuals rebuild their lives, increase their safety, and move towards independent living. The service is committed to delivering high-quality, trauma-informed support and works closely with local authorities and partner agencies to achieve positive outcomes for those accessing its services. Your new role As Manager, you will play a key role in the day-to-day leadership and operational management of refuge accommodation services. You will support the Service Manager in ensuring the safe and effective running of the service, providing leadership to support workers and volunteers, overseeing safeguarding and risk management processes, and ensuring high standards of support for residents. You will be responsible for staff supervision and development, monitoring service performance, managing referrals and housing-related matters, supporting tenancy management processes, and working collaboratively with a range of statutory and voluntary sector partners. The position also offers the opportunity to contribute to service development, strategic planning, and the continuous improvement of domestic abuse services. What you'll need to succeed Previous management or senior-level experience within domestic abuse, supported housing, refuge, homelessness, or a related support service. Strong understanding of safeguarding, risk management and trauma-informed practice. Experience supervising, supporting and developing staff teams. Knowledge of housing management, tenancy-related issues and partnership working. Excellent communication, leadership and organisational skills. The ability to manage a varied workload and make sound decisions in a fast-paced environment. A genuine passion for supporting vulnerable individuals and improving outcomes for victims of domestic abuse. What you'll get in return The opportunity to make a meaningful difference to the lives of individuals affected by domestic abuse. A rewarding leadership role within a well-established and respected organisation. Ongoing professional development and training opportunities. A supportive working environment with a strong focus on quality service delivery. The chance to contribute to the development and growth of vital domestic abuse services. Competitive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A Not for Profit organisation based in central Cardiff. Your new role Working as a Welsh Speaking Office Administrator, you will be responsible for the following To carry out a range of administrative support services for the organisation, including the handling of all enquiries (electronic and postal) through the medium of Welsh and English, ensuring confidentiality is maintained at all times, handling of translation requests and accommodation / travel bookings for staff. Welcome visitors, ensuring that every visitor receives a professional and welcoming experience by following the correct processes, informing the relevant person of their arrival. Coordination of office events and meetings, including making arrangements for visitors, parking spaces, accommodation, room booking, refreshments and organising catering with local suppliers. Ensure the offices are presentable and welcoming for staff and visitors, including the managing of supplies and equipment. Ensure office supplies and equipment are maintained effectively and replenish stocks by ordering from nominated external providers and raising the necessary purchase orders for approval. Assist the Senior Programme Delivery Officer (Systems Engagement) with the office health and safety requirements, including the reporting of accidents / incidents, provision of first aid, fire marshal duties and first aid stock inventory. Maintain the corporate contacts database and global calendar, ensuring all entries are reviewed and updated. Organise and provide administrative support for meetings, including the arranging and attending meetings, booking venues or setting up virtual sessions, issuing invitations, taking clear and accurate minutes and distributing of agendas and papers, as required. Provide general support and assistance to staff in relation to IT or mobile phone issues, escalating the issue to providers if the issue cannot be resolved easily. Oversee locker facilities, recycling, and waste management, including on-site and off-site storage arrangements, as well as providing an initial office induction for new employees at the facilities. To assist other employees with clerical support on request. What you'll need to succeed You will be fluent in Welsh and English, you'll have administrative experience relevant to the role and duties. You will have a can-do attitude, be a strong team player coupled with good IT skills and the ability to pick up processes and systems quickly. What you'll get in return This is a 12-month fixed-term contract to start ASAP. This is a fully office-based role. There may be the opportunity in the future to potentially move to a hybrid working, but the role initially will be fully office-based. The offices are located in central Cardiff near major transport links. Salary for the role is 27,694 to 29,539 based on experience. Please note this is an essential Welsh role and part of the interview process will be conducted in Welsh. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Support Worker - Semi-Independent Accommodation (Croydon & Sutton) About Us We provide safe, nurturing semi-independent accommodation and bespoke support for young people, helping them develop the skills and confidence they need for independent living. We work to the highest care standards, ensuring a positive and structured environment for every young person we support. What You'll Do Support young people in gaining essential life skills: cooking, cleaning, personal hygiene, shopping, budgeting, and more. Help them attend important appointments (health, education, social) and accompany them where needed. Safeguard children and young people, knowing when and how to escalate concerns. Build positive, professional relationships-even with those whose behaviour may challenge-by understanding their needs and responding appropriately. Work effectively with external agencies, including social services. Work independently with young people and keep detailed, accurate records and reports. Use strong organisational and administrative skills to manage tasks effectively. Provide guidance and oversight to colleagues where required. Attend training to keep skills and knowledge up to date. What We're Looking For At least 2 years' experience in Health & Social Care, with recent experience working in an OFSTED-registered children's home. Proven ability to work with children and young people aged 5 to 18, supporting their development and safeguarding their welfare. Hold a Level 3 qualification (QCF/NVQ) in Health & Social Care (Children) within the required timeframe. Enhanced DBS check - (Update Service). Full UK driving licence - having your own vehicle is a strong advantage. Why apply? Competitive pay and fully funded induction and mandatory training. Strong management support and clear career progression opportunities. A chance to make a genuine difference in the lives of children and young people. To Apply: Send your CV and a short cover letter explaining your recent OFSTED experience and passion for supporting young people to our recruitment team.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Carramar, Thatcham, Berkshire. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The Carramar team focuses on providing care for clients in a 24 hour, 7 day a week supported housing service in Thatcham. The Carramar team creates a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Bank Night Senior Mental Health Support Worker - £14.22 per Hour. Hours Monday Sunday, shifts include days, evenings, nights and weekends. Service Rowan House, Littlemore. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Bank Senior Night Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends. Service Rowan House, Littlemore. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

We are looking for an enthusiastic and dedicated Senior Support Worker to become part of our Supported Accommodation services in Tameside. Our staff play a vital role in ensuring that positive mental health and housing related support is delivered to all of our service users in a personalised way. We want people who will engage with those we care for, and build trusting relationships with them and their wider support networks. As a Senior Support Worker, your role may include visiting service users in their own home or within other settings and offering them practical and emotional support. We encourage our service users to live as independently as possible, and work towards this in accordance with their individual support plans. Experience of working in the Care and Mental Health sector is preferred, however if you share our drive, passion and values for helping those with mental health needs, then do not hesitate to apply. You will receive full training, excellent peer support and a work environment that wants to see you succeed. Vacancy Reference Number: 87575 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK- t his post will not be open to Sponsorship under the UKVI scheme.

Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Part Time: 14.8 Hours Per Week / 2 Days Per Week (Which days negotiated at interview) Location: Swindon & Wiltshire Countywide (travel expenses covered) Do you want to help build a brighter future for communities and individuals in Swindon & Wiltshire doing a highly rewarding job. Turning Point's mental health treatment requirement service are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Peer Support Worker we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, rising to £25,550 per year (Pro-Rata). (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a Recovery Worker role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility As a Peer Support Worker we are looking for a new colleague with a passion to support individuals with mental health and/or substance use issues. Your role will be to work alongside Turning Point senior assistant psychologists and assistant psychologists to support service users to access person centred support and navigate the different opportunities for support available to them across the treatment and housing system. Peer Support Workers act as 'advocates, mentors and coaches' to service users supporting them to succeed in their chosen goals around treatment. The role includes maintaining regular contact with your clients, offering advice, information as well as supporting service users to access support in the community utilising lived experience to provide hope, inspiration and support. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. As a Peer Support worker you yourself will have lived experience around the issues experienced by our service users, you may come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of mental health, substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be useful but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. This role is specifically aimed at people with lived experience and an excellent role for those wishing to progress from voluntary roles as a peer mentor or looking to develop in a career in substance use. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Peer Support Worker.pdf Apply

Location: Cheltenham, Gloucestershire Salary: £12.75 per hour + £50 per sleep-in Hours: Full Time rota includes evenings, weekends & sleep-ins (average 155 hours per month) Make a difference. Shape futures. Inspire independence. Spectrum Children s Services (part of the Rehability UK Group) are looking for dedicated Youth Independence Mentors / Youth Support Workers to join our Supported Accommodation teams. You ll support young people aged as they prepare for adulthood teaching essential life skills, encouraging personal growth, and ensuring their safety and wellbeing. What you ll be doing: Supporting young people day-to-day in line with their individual plans. Teaching independence skills cooking, budgeting, cleaning, travel, health, and community access. Encouraging education, training, and employment opportunities. Acting as a positive role model and building safe, trusting relationships. Promoting safeguarding, safety, and well-being at all times. Recording progress and outcomes using Clear Care Solutions. Working collaboratively with colleagues and professionals to ensure the best outcomes. What we re looking for: Experience working with young people (care, supported accommodation, youth work, education, or transferable skills). Ability to teach and encourage independence skills. Understanding of safeguarding and professional boundaries. Empathy, patience, and strong communication skills. Flexibility to work evenings, weekends, and sleep-ins. Desirable: Level 3 NVQ/QCF in Children & Young People / Health & Social Care, mentoring experience, full UK driving licence. What we offer: Competitive pay (£12.75 per hour + £50 sleep-in) and pension scheme. Funded qualifications (QCF Level 3, 4 and beyond). Career progression routes to Senior Mentor, Team Leader, and Management. Comprehensive induction and ongoing training. Benefits: Blue Light Card, MyPerks discounts, Wisdom EAP. Supportive environment with regular supervision and reflective practice. Why Spectrum? At Spectrum, we believe in openness, empowerment, aspiration, reliability, and personalisation . We are committed to helping young people thrive and transition into adulthood with confidence. Join us and be part of a team that truly changes lives . Safeguarding: All roles are subject to an enhanced DBS check and full compliance with safeguarding standards. Ready to make a difference? Apply today and help young people build brighter, independent futures.