Senior Operations and Sales Director Location: London, UK Salary: Up to 120,000pa (DOE) + Car Allowance + Bonus Are you an accomplished Director with extensive experience leading Operations, Commercial and Sales within the international logistics industry? Do you have the strategic vision and leadership capability to drive business growth, operational excellence and commercial success? This executive opportunity offers the chance to lead a significant UK operation within a globally recognised organisation. Package Benefits: Salary up to 120,000 per annum Car Allowance (Negotiable) Annual Bonus and Performance Bonus Scheme 25 days holiday + 8 banks Enhanced Pension Structure Private Medial, Dental Health Care Plan International Travel Opportunities Life Assurance Extended Executive Benefits Package Key Responsibilities: Provide strategic leadership and overall direction for a large UK business operating within the international logistics and supply chain industry. Drive commercial growth, operational performance, and profitability across all business functions. Lead and develop senior management teams across Operations, Sales, Commercial, Customer Service, and Shared Services. Deliver business objectives through effective leadership, strategic planning, and performance management. Develop and implement long-term business strategies to support continued growth and market expansion. Build and maintain strong relationships with key customers, strategic partners, and industry stakeholders. Identify new business opportunities and maximise revenue through commercial excellence. Ensure exceptional service delivery, operational efficiency, and continuous improvement across the organisation. Oversee financial performance, budgeting, forecasting, and cost control. Lead organisational change and business transformation initiatives where required. Promote a culture of collaboration, accountability, safety, and operational excellence. Represent the business at senior customer meetings, commercial negotiations, and industry events. Requirements: Previous Director or Senior Director experience within logistics, shipping, freight forwarding, or supply chain is essential. Proven leadership across Operations, Sales, Commercial, and Customer Service. Strong commercial and strategic leadership with a track record of driving business growth and profitability. Experience leading large, multi-functional teams within a complex international logistics environment. Strong financial management skills, including P&L responsibility and budget ownership. Excellent leadership, communication, negotiation, and stakeholder management abilities. Extensive knowledge of international logistics and supply chain operations. Container shipping or ocean freight experience would be highly advantageous. Willingness to travel within the UK and internationally as required. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Jul 06, 2026
Full time
Senior Operations and Sales Director Location: London, UK Salary: Up to 120,000pa (DOE) + Car Allowance + Bonus Are you an accomplished Director with extensive experience leading Operations, Commercial and Sales within the international logistics industry? Do you have the strategic vision and leadership capability to drive business growth, operational excellence and commercial success? This executive opportunity offers the chance to lead a significant UK operation within a globally recognised organisation. Package Benefits: Salary up to 120,000 per annum Car Allowance (Negotiable) Annual Bonus and Performance Bonus Scheme 25 days holiday + 8 banks Enhanced Pension Structure Private Medial, Dental Health Care Plan International Travel Opportunities Life Assurance Extended Executive Benefits Package Key Responsibilities: Provide strategic leadership and overall direction for a large UK business operating within the international logistics and supply chain industry. Drive commercial growth, operational performance, and profitability across all business functions. Lead and develop senior management teams across Operations, Sales, Commercial, Customer Service, and Shared Services. Deliver business objectives through effective leadership, strategic planning, and performance management. Develop and implement long-term business strategies to support continued growth and market expansion. Build and maintain strong relationships with key customers, strategic partners, and industry stakeholders. Identify new business opportunities and maximise revenue through commercial excellence. Ensure exceptional service delivery, operational efficiency, and continuous improvement across the organisation. Oversee financial performance, budgeting, forecasting, and cost control. Lead organisational change and business transformation initiatives where required. Promote a culture of collaboration, accountability, safety, and operational excellence. Represent the business at senior customer meetings, commercial negotiations, and industry events. Requirements: Previous Director or Senior Director experience within logistics, shipping, freight forwarding, or supply chain is essential. Proven leadership across Operations, Sales, Commercial, and Customer Service. Strong commercial and strategic leadership with a track record of driving business growth and profitability. Experience leading large, multi-functional teams within a complex international logistics environment. Strong financial management skills, including P&L responsibility and budget ownership. Excellent leadership, communication, negotiation, and stakeholder management abilities. Extensive knowledge of international logistics and supply chain operations. Container shipping or ocean freight experience would be highly advantageous. Willingness to travel within the UK and internationally as required. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy
Commercial Director - Heat Pump Maintenance & Social Housing We are currently partnering with a rapidly growing renewable heating and maintenance contractor to recruit an experienced Commercial Director to lead the next phase of business growth. This is a high-impact leadership role for someone with an exceptional track record of securing large-scale social housing contracts , particularly for heat pump maintenance, servicing, planned works, and renewable heating installations . If you have successfully won framework agreements and long-term contracts with local authorities, housing associations, ALMOs, or social housing providers, this is an opportunity to shape the commercial future of a business operating in one of the UK's fastest-growing sectors. The Company Our client is an established specialist in the installation, servicing, and maintenance of renewable heating systems. With an expanding national customer base and significant investment behind the business, they are looking to accelerate growth within the social housing and public sector by developing long-term maintenance partnerships and large-scale renewable heating programmes. The Role Working with the Managing Director, you will lead the company's commercial strategy, focusing on securing high-value maintenance and installation contracts across the social housing sector. This is a strategic role with responsibility for developing new markets, winning major tenders, and building long-term relationships with key decision-makers. The role is fully remote, with travel to customer meetings, framework presentations, and industry events as required. The Candidate This role requires a highly experienced commercial leader with an established reputation within the social housing sector. Essential: Significant experience in a Commercial Director, Sales Director, Business Development Director, or Strategic Account Director role Demonstrable success winning major social housing tenders for: Heat pump maintenance Heat pump servicing Renewable heating installations Planned maintenance contracts Decarbonisation programmes Existing relationships with: Housing Associations Local Authorities Procurement Frameworks Social Housing Asset Managers The Package Executive salary (DOE) Performance-related bonus Remote working Car allowance Pension Private healthcare Executive benefits package Significant autonomy and influence over business strategy Career Opportunity This is a rare opportunity to join a business at a pivotal stage of growth and take ownership of its commercial strategy. You'll work directly with the senior leadership team to build a national presence within the social housing sector, with the opportunity to shape the commercial function, influence strategic direction, and play a central role in the company's long-term success. Why Apply? Demand for heat pump servicing and long-term maintenance contracts is accelerating as social housing providers invest heavily in decarbonisation and asset management. This role is ideal for a commercially driven leader who has already built a successful career winning large-scale public sector contracts and is looking for the opportunity to make a significant impact within an ambitious and expanding renewable energy business. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.
Jul 04, 2026
Full time
Commercial Director - Heat Pump Maintenance & Social Housing We are currently partnering with a rapidly growing renewable heating and maintenance contractor to recruit an experienced Commercial Director to lead the next phase of business growth. This is a high-impact leadership role for someone with an exceptional track record of securing large-scale social housing contracts , particularly for heat pump maintenance, servicing, planned works, and renewable heating installations . If you have successfully won framework agreements and long-term contracts with local authorities, housing associations, ALMOs, or social housing providers, this is an opportunity to shape the commercial future of a business operating in one of the UK's fastest-growing sectors. The Company Our client is an established specialist in the installation, servicing, and maintenance of renewable heating systems. With an expanding national customer base and significant investment behind the business, they are looking to accelerate growth within the social housing and public sector by developing long-term maintenance partnerships and large-scale renewable heating programmes. The Role Working with the Managing Director, you will lead the company's commercial strategy, focusing on securing high-value maintenance and installation contracts across the social housing sector. This is a strategic role with responsibility for developing new markets, winning major tenders, and building long-term relationships with key decision-makers. The role is fully remote, with travel to customer meetings, framework presentations, and industry events as required. The Candidate This role requires a highly experienced commercial leader with an established reputation within the social housing sector. Essential: Significant experience in a Commercial Director, Sales Director, Business Development Director, or Strategic Account Director role Demonstrable success winning major social housing tenders for: Heat pump maintenance Heat pump servicing Renewable heating installations Planned maintenance contracts Decarbonisation programmes Existing relationships with: Housing Associations Local Authorities Procurement Frameworks Social Housing Asset Managers The Package Executive salary (DOE) Performance-related bonus Remote working Car allowance Pension Private healthcare Executive benefits package Significant autonomy and influence over business strategy Career Opportunity This is a rare opportunity to join a business at a pivotal stage of growth and take ownership of its commercial strategy. You'll work directly with the senior leadership team to build a national presence within the social housing sector, with the opportunity to shape the commercial function, influence strategic direction, and play a central role in the company's long-term success. Why Apply? Demand for heat pump servicing and long-term maintenance contracts is accelerating as social housing providers invest heavily in decarbonisation and asset management. This role is ideal for a commercially driven leader who has already built a successful career winning large-scale public sector contracts and is looking for the opportunity to make a significant impact within an ambitious and expanding renewable energy business. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.
Job Title: UK/USA Strategic Sales Director Location: Cambridge / Hybrid Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Working closely with the Vice President/Managing Director UK, the UK/USA Strategic Sales Director will develop and implement the UK and US sales strategy, including clear goals, financial targets and resource plans. The role is responsible for ensuring the sales team is focused, appropriately resourced and aligned to deliver the agreed sales performance. The role will establish and manage a structured sales process and supporting systems to drive consistency, efficiency and effective management information. Through proactive leadership of the sales team and direct ownership of key new business opportunities, the postholder will be accountable for delivering, and where possible exceeding, agreed sales targets. Key Responsibilities: Sales Leadership & Strategy Formulate and propose to the Vice President for discussion and approval a UK and US sales strategy, operating plans, sales targets and budgets to achieve the objectives and ambitions of the organisation directed towards the growth and profitable operation of the organisation. Successfully communicate the sales strategy to the wider management team and employees in both UK and US. Be accountable for the overall company sales performance and in consultation with the VP/MD take remedial action on the sales activities, objectives or strategy where necessary. Creation and implementation of the company's sales process in the UK and US which includes the use of systems to monitor and report sales performance against plans and budgets. Ensure that the business complies with all applicable legal and regulatory requirements and, wherever possible, best practice. Prepare information for, present and implement actions identified at operational senior management meetings. Business Development & External Representation Proactively network and build relationships with external groups within key growth markets. Represent the organisation at key trade shows, meet the buyer events and conferences. Represent the organisation to clients, professional bodies, suppliers and general public in line with the company's ethos, culture and values. Leadership & People Management Manage and lead direct reports in the UK and US including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior sales leadership experience within a technical, engineering, industrial services, asset integrity, inspection, testing, maintenance, energy, infrastructure or related B2B environment. Proven track record of developing and delivering sales strategies that drive profitable growth across complex services and solution-led sales. Experience of selling high-value, technical, mission-critical or safety critical services to customers in sectors such as energy, utilities, oil and gas, manufacturing, infrastructure, aerospace, transport or public sector environments. Demonstrable success in leading, coaching and developing sales teams across multiple geographies, including setting targets, managing performance and building a high-performance sales culture. Strong commercial experience, including pricing, margin management, contract negotiation, forecasting, pipeline management and budget accountability. Experience of developing and managing key accounts, major bids, tenders and long-term customer relationships at senior decision-maker level. Experience of implementing or improving structured sales processes, CRM usage, sales reporting, pipeline discipline and performance management systems. Ability to translate technical service offerings into clear customer value propositions linked to risk reduction, compliance, asset life extension, operational efficiency and cost control. Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an exciting opportunity to shape and deliver the sales strategy of a growing organisation operating across the UK and US. You will have significant influence on commercial performance, lead a talented sales team, and play a key role in driving sustainable growth while building strong relationships across a range of technical and industrial sectors. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as a Sales Director, Business Development Director, Commercial Director, Head of Sales, Strategic Sales Manager, National Sales Director, International Sales Director, Commercial Manager, Key Account Director, Business Development Manager or Sales Leader may also be considered for this role.
Jul 04, 2026
Full time
Job Title: UK/USA Strategic Sales Director Location: Cambridge / Hybrid Salary: Competitive Job type: Permanent, Full-time About the Organisation: MISTRAS Group is a leading global provider of asset protection solutions, helping organisations maximise the safety, reliability and performance of their critical assets. Through a combination of inspection, engineering, testing, monitoring and data-driven solutions, MISTRAS supports customers across industries including energy, oil and gas, power generation, infrastructure, aerospace and manufacturing. With a strong focus on innovation, safety and operational excellence, MISTRAS helps clients reduce risk, ensure compliance and extend the life of their assets. About the Role: Working closely with the Vice President/Managing Director UK, the UK/USA Strategic Sales Director will develop and implement the UK and US sales strategy, including clear goals, financial targets and resource plans. The role is responsible for ensuring the sales team is focused, appropriately resourced and aligned to deliver the agreed sales performance. The role will establish and manage a structured sales process and supporting systems to drive consistency, efficiency and effective management information. Through proactive leadership of the sales team and direct ownership of key new business opportunities, the postholder will be accountable for delivering, and where possible exceeding, agreed sales targets. Key Responsibilities: Sales Leadership & Strategy Formulate and propose to the Vice President for discussion and approval a UK and US sales strategy, operating plans, sales targets and budgets to achieve the objectives and ambitions of the organisation directed towards the growth and profitable operation of the organisation. Successfully communicate the sales strategy to the wider management team and employees in both UK and US. Be accountable for the overall company sales performance and in consultation with the VP/MD take remedial action on the sales activities, objectives or strategy where necessary. Creation and implementation of the company's sales process in the UK and US which includes the use of systems to monitor and report sales performance against plans and budgets. Ensure that the business complies with all applicable legal and regulatory requirements and, wherever possible, best practice. Prepare information for, present and implement actions identified at operational senior management meetings. Business Development & External Representation Proactively network and build relationships with external groups within key growth markets. Represent the organisation at key trade shows, meet the buyer events and conferences. Represent the organisation to clients, professional bodies, suppliers and general public in line with the company's ethos, culture and values. Leadership & People Management Manage and lead direct reports in the UK and US including where appropriate: resource planning and recruitment. ensure that their performance effectively delivers the relevant company's services to its clients profitably. agree targets and objectives and regularly monitor their performance against these. regular communication through informal and formal channels such as team and one to one meetings. lead and promote business improvement, change and strategic projects. coach, mentor and train. Champion a culture of safety, quality, integrity, collaboration, innovation and customer focus. About you: Skills, Experience and Knowledge: Significant senior sales leadership experience within a technical, engineering, industrial services, asset integrity, inspection, testing, maintenance, energy, infrastructure or related B2B environment. Proven track record of developing and delivering sales strategies that drive profitable growth across complex services and solution-led sales. Experience of selling high-value, technical, mission-critical or safety critical services to customers in sectors such as energy, utilities, oil and gas, manufacturing, infrastructure, aerospace, transport or public sector environments. Demonstrable success in leading, coaching and developing sales teams across multiple geographies, including setting targets, managing performance and building a high-performance sales culture. Strong commercial experience, including pricing, margin management, contract negotiation, forecasting, pipeline management and budget accountability. Experience of developing and managing key accounts, major bids, tenders and long-term customer relationships at senior decision-maker level. Experience of implementing or improving structured sales processes, CRM usage, sales reporting, pipeline discipline and performance management systems. Ability to translate technical service offerings into clear customer value propositions linked to risk reduction, compliance, asset life extension, operational efficiency and cost control. Passion for providing service excellence, drive to achieve results and a mindset that puts the 'customer' at the centre of everything they do IT skills - Microsoft Office Outlook, Word, Excel. Hubspot or compatible CRM. Why Join Us? This is an exciting opportunity to shape and deliver the sales strategy of a growing organisation operating across the UK and US. You will have significant influence on commercial performance, lead a talented sales team, and play a key role in driving sustainable growth while building strong relationships across a range of technical and industrial sectors. How to Apply? Please click the APPLY button to submit your CV and Covering Letter for this role. Candidates with experience as a Sales Director, Business Development Director, Commercial Director, Head of Sales, Strategic Sales Manager, National Sales Director, International Sales Director, Commercial Manager, Key Account Director, Business Development Manager or Sales Leader may also be considered for this role.
A highly successful Leeds-based retail business is seeking an experienced FP&A professional to join its team at its City Centre office. As FP&A Manager, you will play a pivotal role in analysing both historical and current business performance, as well as driving forward-looking forecasting. You will work closely with senior stakeholders across the organisation, providing key insights to support strategic decision-making. Key Responsibilities: Prepare and deliver high-level presentations for the Board, senior management, and external stakeholders. Provide insightful analysis to support evaluation of commercial opportunities, achievement of business objectives, and strategic planning, while identifying risks, trends, and future growth opportunities. Take ownership of reporting packs and deliver ad hoc analysis to support weekly, monthly, and quarterly reporting requirements for both internal leadership and external stakeholders. Lead and enhance the budgeting and strategic planning process, including long-term P&L, Balance Sheet, and Cash Flow forecasting, ensuring alignment with business strategy and funding requirements. Develop and maintain KPI reporting, advising leadership on metrics that drive meaningful improvements in performance. Support forecasting processes by reviewing operational assumptions, investigating variances, and providing constructive challenge to optimise decision-making. Assist in the annual budgeting cycle and delivery of a rolling two-year medium-term plan. Support the 13-week rolling cash flow forecasting process. Contribute to the Group's monthly management reporting, delivering clear and insightful analysis. Provide sales and margin analysis across channels, business units, and geographic regions. Support stock analysis, including optimisation levels, slow-moving inventory, purchase order timing, and open-to-buy planning. Work closely with the Finance Director, supporting all aspects of corporate financial management. Act as a business partner to both finance and non-finance teams, including Sales, Operations, and HR. Drive the development of Navision reporting capabilities and support the training of finance and non-finance teams to maximise system usage. About You: Proven FP&A experience, ideally within a retail environment. Experience with Navision is advantageous but not essential. Strong analytical, communication, and stakeholder management skills. This role is offered on a 12-month fixed-term contract. If you're looking to make an impact within a dynamic and growing business, we'd love to hear from you. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Jul 03, 2026
Contractor
A highly successful Leeds-based retail business is seeking an experienced FP&A professional to join its team at its City Centre office. As FP&A Manager, you will play a pivotal role in analysing both historical and current business performance, as well as driving forward-looking forecasting. You will work closely with senior stakeholders across the organisation, providing key insights to support strategic decision-making. Key Responsibilities: Prepare and deliver high-level presentations for the Board, senior management, and external stakeholders. Provide insightful analysis to support evaluation of commercial opportunities, achievement of business objectives, and strategic planning, while identifying risks, trends, and future growth opportunities. Take ownership of reporting packs and deliver ad hoc analysis to support weekly, monthly, and quarterly reporting requirements for both internal leadership and external stakeholders. Lead and enhance the budgeting and strategic planning process, including long-term P&L, Balance Sheet, and Cash Flow forecasting, ensuring alignment with business strategy and funding requirements. Develop and maintain KPI reporting, advising leadership on metrics that drive meaningful improvements in performance. Support forecasting processes by reviewing operational assumptions, investigating variances, and providing constructive challenge to optimise decision-making. Assist in the annual budgeting cycle and delivery of a rolling two-year medium-term plan. Support the 13-week rolling cash flow forecasting process. Contribute to the Group's monthly management reporting, delivering clear and insightful analysis. Provide sales and margin analysis across channels, business units, and geographic regions. Support stock analysis, including optimisation levels, slow-moving inventory, purchase order timing, and open-to-buy planning. Work closely with the Finance Director, supporting all aspects of corporate financial management. Act as a business partner to both finance and non-finance teams, including Sales, Operations, and HR. Drive the development of Navision reporting capabilities and support the training of finance and non-finance teams to maximise system usage. About You: Proven FP&A experience, ideally within a retail environment. Experience with Navision is advantageous but not essential. Strong analytical, communication, and stakeholder management skills. This role is offered on a 12-month fixed-term contract. If you're looking to make an impact within a dynamic and growing business, we'd love to hear from you. Sharp Consultancy is a finance and accountancy recruitment specialist assisting accounting and finance divisions of businesses in the Yorkshire and Derbyshire area. With over 30 years' experience we pride ourselves on sourcing excellent finance professionals across all divisions of an accounts function. Candidates must be eligible to work in the UK full time without restriction. To apply please send your CV to the e-mail address stated, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications, we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please note that on this occasion your application has not been successful.
Head of AI Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London /Hybrid Build one of the UK's most exciting AI consulting practices. Work directly with CIOs, CTOs, CDOs and AI leaders. Shape enterprise AI strategy and transformation programmes. Lead AI-enabled change across Government and regulated sectors. The Opportunity This is a senior, market-facing, revenue-generating leadership role within a newly established consulting capability backed by a major international technology, business services and transformation organisation. The organisation has substantial scale, established client relationships and strong technology, data, AI, operational and delivery capability. This role is focused on building a dedicated AI Consulting practice that combines business development, client engagement, delivery leadership and internal enablement. You will lead strategic discussions with CIOs, CTOs, CDOs, AI Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider executive stakeholder groups. Working across Government, Public Sector, Financial Services, Utilities and other regulated environments, you will help clients develop AI strategies, identify high-value use cases, design AI-enabled operating models and deliver transformation programmes that convert strategy into tangible outcomes. This role is uniquely positioned to combine advisory-led transformation with innovative technology solutions and industrialised, scalable business services delivery. A critical part of the role is acting as the bridge between consulting and technology delivery: shaping transformation agendas while ensuring they are successfully delivered at scale using AI, data and technology capability. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the AI Consulting go-to-market strategy, including market positioning, value propositions, commercial models and integrated sector propositions. Build and maintain senior technology relationships across target sectors. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored AI and technology-enabled recommendations that respond to client challenges. Leverage an existing senior client network to drive growth and account expansion. Drive thought leadership and support events, roundtables and conference activity to build market profile. Client Delivery & Engagement Leadership Lead AI-focused transformation programmes and AI workstreams within end-to-end transformation programmes. Help clients develop AI and data strategies, AI-enabled operating models and transformation approaches. Support clients to upskill, empower and redesign their workforce around AI-enabled services. Redesign workflow, process and governance models in collaboration with sector and functional consulting leads. Act as Engagement Lead on large-scale programmes and provide senior oversight, SME input and senior client relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure seamless alignment between consulting outputs, technology outputs and scalable operational delivery models. Internal Enablement & Practice Leadership Develop AI-related offerings and methodologies that align with the wider consulting proposition. Build and grow AI capability across the consulting team. Strengthen collaboration between consulting, operational delivery, AI and technology teams. Recruit, coach and develop specialist AI consulting talent. Create reusable assets, propositions and thought leadership. Essential Skills & Experience Proven track record developing AI-related propositions and go-to-market plans that deliver sales and revenue growth. Existing network of senior technology clients and experience building new senior relationships. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Strong understanding of AI use cases across Government, Public Sector, Financial Services, Utilities and business service environments. Experience scoping, designing and developing innovative technology-enabled solutions for complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting propositions, methodologies and high-performing teams. Subject matter expertise across AI and data strategy, high-value use case identification, modern data platforms, data governance, cloud AI platforms, generative AI, conversational AI, predictive AI, agentic AI, responsible AI and AI governance. Strong understanding of enterprise integration, scaling AI, operating model change and adoption strategies. Why Join? This is a rare chance to build a dedicated AI consulting practice from the beginning while being backed by a major organisation with significant technology capability, client reach and investment. You will shape the AI proposition, build the team, lead major programmes and influence how large organisations adopt AI responsibly and effectively. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
Jul 01, 2026
Full time
Head of AI Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London /Hybrid Build one of the UK's most exciting AI consulting practices. Work directly with CIOs, CTOs, CDOs and AI leaders. Shape enterprise AI strategy and transformation programmes. Lead AI-enabled change across Government and regulated sectors. The Opportunity This is a senior, market-facing, revenue-generating leadership role within a newly established consulting capability backed by a major international technology, business services and transformation organisation. The organisation has substantial scale, established client relationships and strong technology, data, AI, operational and delivery capability. This role is focused on building a dedicated AI Consulting practice that combines business development, client engagement, delivery leadership and internal enablement. You will lead strategic discussions with CIOs, CTOs, CDOs, AI Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider executive stakeholder groups. Working across Government, Public Sector, Financial Services, Utilities and other regulated environments, you will help clients develop AI strategies, identify high-value use cases, design AI-enabled operating models and deliver transformation programmes that convert strategy into tangible outcomes. This role is uniquely positioned to combine advisory-led transformation with innovative technology solutions and industrialised, scalable business services delivery. A critical part of the role is acting as the bridge between consulting and technology delivery: shaping transformation agendas while ensuring they are successfully delivered at scale using AI, data and technology capability. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the AI Consulting go-to-market strategy, including market positioning, value propositions, commercial models and integrated sector propositions. Build and maintain senior technology relationships across target sectors. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored AI and technology-enabled recommendations that respond to client challenges. Leverage an existing senior client network to drive growth and account expansion. Drive thought leadership and support events, roundtables and conference activity to build market profile. Client Delivery & Engagement Leadership Lead AI-focused transformation programmes and AI workstreams within end-to-end transformation programmes. Help clients develop AI and data strategies, AI-enabled operating models and transformation approaches. Support clients to upskill, empower and redesign their workforce around AI-enabled services. Redesign workflow, process and governance models in collaboration with sector and functional consulting leads. Act as Engagement Lead on large-scale programmes and provide senior oversight, SME input and senior client relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure seamless alignment between consulting outputs, technology outputs and scalable operational delivery models. Internal Enablement & Practice Leadership Develop AI-related offerings and methodologies that align with the wider consulting proposition. Build and grow AI capability across the consulting team. Strengthen collaboration between consulting, operational delivery, AI and technology teams. Recruit, coach and develop specialist AI consulting talent. Create reusable assets, propositions and thought leadership. Essential Skills & Experience Proven track record developing AI-related propositions and go-to-market plans that deliver sales and revenue growth. Existing network of senior technology clients and experience building new senior relationships. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Strong understanding of AI use cases across Government, Public Sector, Financial Services, Utilities and business service environments. Experience scoping, designing and developing innovative technology-enabled solutions for complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting propositions, methodologies and high-performing teams. Subject matter expertise across AI and data strategy, high-value use case identification, modern data platforms, data governance, cloud AI platforms, generative AI, conversational AI, predictive AI, agentic AI, responsible AI and AI governance. Strong understanding of enterprise integration, scaling AI, operating model change and adoption strategies. Why Join? This is a rare chance to build a dedicated AI consulting practice from the beginning while being backed by a major organisation with significant technology capability, client reach and investment. You will shape the AI proposition, build the team, lead major programmes and influence how large organisations adopt AI responsibly and effectively. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
Oct 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details
Oct 06, 2025
Full time
The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
