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community safety officer
Construction Resources
Tenant Liaison Officer
Construction Resources City, Birmingham
Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Jul 05, 2026
Full time
Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Sellick Partnership
ASB Officer
Sellick Partnership
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start £CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social b click apply for full job details
Jul 04, 2026
Contractor
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start £CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social b click apply for full job details
Deekay Technical Recruitment
Intelligence Analyst
Deekay Technical Recruitment City, Birmingham
INTELLIGENCE ANALYST The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. Specific Role Purpose: The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. They deliver insights and offer value to the organisation in understanding the threat, risks and vulnerabilities that are identified through intelligence and investigations. Key Responsibilities: Force Intelligence Analysts require a wide skill set and maturity to ensure resilience and high pressure demands of the Force policing requirements for West Midlands are met across both Covert and Overt operational activities. Aspiring Force Intelligence analysts will ideally have experience of major investigations, strategic and partnership working. In addition they must have demonstrable analytical skills at a very high standard. Regardless of area of expertise, all analytical products are National Intelligence Model (NIM) compliant. Strategy Conduct analysis at a strategic, tactical and/or operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. To assist in the development of intelligence collection plans to ensure the effective communication of these to: operational officers; Senior Leaders; Force Executive Team; other Police Forces and external partners. Identification and assessment of the Tactical and Strategic Priorities for Force through use of MoRILE. To develop and maintain knowledge of current intelligence together with crime trends and patterns relevant to the force. To utilise their subject matter knowledge to advise upon and recommend likely targets or pathways of resolution from their analysis to senior officers. Professional Leadership To contribute to a system of governance, to deliver a clear and integrated approach to tackling crime and vulnerability threats across the organisation. Provide advice and interpret policies, legislation and practice to ensure internal customers are fully aware of all relevant facts to support informed decision making. Provide complex evidential analysis and professional witness testimony to the highest of standard to secure the successful prosecution of offenders involved in serious and organised crime. Maintain awareness of innovation within intelligence & analysis to ensure implementation of the latest techniques, tactics, products, best practice and information relevant to the role. Direct and guide research completed by others. Engagement Prepare briefing notes and deliver clear presentations where appropriate ensuring that the medium used is suitable for the audience. Through engagement with key stakeholders, establish and interpret requirements to ensure the needs of stakeholders are met. To maintain relationships and to liaise with staff across the force and other agencies to obtain and/or disseminate information, and actively participate in meetings. To interpret and work with investigators to retrieve and shape complex information/data from crime scenes for inclusions in analysis and reports. When required to do so, offer specialist guidance, influencing decision making of Force Executive Team, Police Senior Investigating Officers, Intelligence Managers and Intelligence Officers regarding crime, community tensions and operations. Compliance To undertake all analytical functions in preparation of National Intelligence Model products, in accordance with the Analysis Authorised Professional Practice guidance set by the College of Policing. To prepare evidence, attend court and give evidence in support of crime investigations. Perform regular dip samples for data quality, including evaluation information and its risk where appropriate (such as the use of the National Intelligence Record 3x5x2 ). Work to a high level of integrity, routinely handling Secret information, and as such following GPMS and other guidance with regard to handling and storing this data. Adhere to all legislation, working principles, policies & guidance relevant to the role. To ensure that a duty of care is shown and take appropriate action to comply with Health and Safety requirements at all times. Change Management & Delivery Be able to switch between tactical, operational and strategic roles to fulfil the analytical needs of the organisation. Monitor & Evaluate Provide detailed analysis to assist the organisational understanding of multiple facets of crime and vulnerability threats. Provide effective horizon and environmental scanning products. Achieved through proactive scanning research, and subsequent analysis of research. To communicate findings, inference and hypothesis. Provide comprehensive analytical products that interpret intelligence and provide clear understanding and guidance to drive the proactive acquisition of further intelligence and evidence. General College of Policing Intelligence Professionalisation Programme (IPP) Qualification (to complete within 12 months of appointment), and continued IPP compliance. The post holder will be expected to undertake training as and when required. The post holder will be expected to comply with health and safety requirements. Undertake any other duties commensurate with the role. SPECIFIC COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE Knowledge & Experience This section should detail the requirement of previous experiences and knowledge gained from academic qualifications if appropriate. e.g. significant experience of administrative duties, degree level educated. Essential: Degree level in relevant subject or equivalent qualification or experience within a similar environment Experience of collating, evaluating, structuring and processing data to identify patterns, series, similarities and discrepancies within a variety of information types. Ability to use software packages in the charting and analytical preparation of data Evidence of working with, Interpreting & simplifying complex data sets. Highly competent in the use of Microsoft packages, advanced skills in Microsoft Excel. Evidence a good understanding of the requirements of the National Intelligence Model (NIM) Understanding of, and ability to apply, relevant legislation (i.e ECHR, RIPA, Data Protection). Experience of working within a team and on own initiative, effectively planning and organising activities and resources to meet objectives. Desirable: Experience as an Intelligence Analyst within a law enforcement agency (LEA). Knowledge of current crime threat trends and organisational, policy issues relevant to policing. Experience of using databases to both input and extract data. Experience of the use of statistical and risk models Experience of relevant analytical tools, such as iBASE, i2 workstation, GIS applications and other customised databases; Understand the practical distinctions between analysis, policy and decision-making Skills This section should detail the competency requirement which could be developed through non formal training. e.g. effective time management, influencing and negotiating, effective communication including written and verbal. Refer to skills database for core operational skills Essential: Experience of research and analytical processes / techniques. Ability to work in a high pressure environment yet still providing accuracy at all times and a high level of detail. Articulate and able to discuss Influence and negotiate Ability to work as part of a team Evidence of preparing and delivering presentations. Ability to build positive relationships with colleagues, internal and external partners Self-motivated with the ability to work with minimum supervision and use own initiative. Desirable: Ability to recognise conscious / unconscious biases associated with intelligence analysis. Hours of Work and Flexibility: You will work on a shift pattern which could encompass early mornings, late evening shifts and weekends. The core hours of this role will be on an agreed shift pattern. Working outside of these hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement at times to travel to other locations within the Force area. Due to the nature of this role it is essential that you re flexible in terms of your working location and are prepared to work temporarily at other locations. Must have capability to travel to different locations across the Region and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times.
Jul 04, 2026
Contractor
INTELLIGENCE ANALYST The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. Specific Role Purpose: The Analyst provides expertise through the development and use of analytical products to assist decision making at a strategic, tactical and operational level. They deliver insights and offer value to the organisation in understanding the threat, risks and vulnerabilities that are identified through intelligence and investigations. Key Responsibilities: Force Intelligence Analysts require a wide skill set and maturity to ensure resilience and high pressure demands of the Force policing requirements for West Midlands are met across both Covert and Overt operational activities. Aspiring Force Intelligence analysts will ideally have experience of major investigations, strategic and partnership working. In addition they must have demonstrable analytical skills at a very high standard. Regardless of area of expertise, all analytical products are National Intelligence Model (NIM) compliant. Strategy Conduct analysis at a strategic, tactical and/or operational level, identifying and using appropriate analytical tools and techniques to interpret gaps, patterns and trends, assess threat, risk and harm and make recommendations in support of decision making, prioritisation and resource allocation. To assist in the development of intelligence collection plans to ensure the effective communication of these to: operational officers; Senior Leaders; Force Executive Team; other Police Forces and external partners. Identification and assessment of the Tactical and Strategic Priorities for Force through use of MoRILE. To develop and maintain knowledge of current intelligence together with crime trends and patterns relevant to the force. To utilise their subject matter knowledge to advise upon and recommend likely targets or pathways of resolution from their analysis to senior officers. Professional Leadership To contribute to a system of governance, to deliver a clear and integrated approach to tackling crime and vulnerability threats across the organisation. Provide advice and interpret policies, legislation and practice to ensure internal customers are fully aware of all relevant facts to support informed decision making. Provide complex evidential analysis and professional witness testimony to the highest of standard to secure the successful prosecution of offenders involved in serious and organised crime. Maintain awareness of innovation within intelligence & analysis to ensure implementation of the latest techniques, tactics, products, best practice and information relevant to the role. Direct and guide research completed by others. Engagement Prepare briefing notes and deliver clear presentations where appropriate ensuring that the medium used is suitable for the audience. Through engagement with key stakeholders, establish and interpret requirements to ensure the needs of stakeholders are met. To maintain relationships and to liaise with staff across the force and other agencies to obtain and/or disseminate information, and actively participate in meetings. To interpret and work with investigators to retrieve and shape complex information/data from crime scenes for inclusions in analysis and reports. When required to do so, offer specialist guidance, influencing decision making of Force Executive Team, Police Senior Investigating Officers, Intelligence Managers and Intelligence Officers regarding crime, community tensions and operations. Compliance To undertake all analytical functions in preparation of National Intelligence Model products, in accordance with the Analysis Authorised Professional Practice guidance set by the College of Policing. To prepare evidence, attend court and give evidence in support of crime investigations. Perform regular dip samples for data quality, including evaluation information and its risk where appropriate (such as the use of the National Intelligence Record 3x5x2 ). Work to a high level of integrity, routinely handling Secret information, and as such following GPMS and other guidance with regard to handling and storing this data. Adhere to all legislation, working principles, policies & guidance relevant to the role. To ensure that a duty of care is shown and take appropriate action to comply with Health and Safety requirements at all times. Change Management & Delivery Be able to switch between tactical, operational and strategic roles to fulfil the analytical needs of the organisation. Monitor & Evaluate Provide detailed analysis to assist the organisational understanding of multiple facets of crime and vulnerability threats. Provide effective horizon and environmental scanning products. Achieved through proactive scanning research, and subsequent analysis of research. To communicate findings, inference and hypothesis. Provide comprehensive analytical products that interpret intelligence and provide clear understanding and guidance to drive the proactive acquisition of further intelligence and evidence. General College of Policing Intelligence Professionalisation Programme (IPP) Qualification (to complete within 12 months of appointment), and continued IPP compliance. The post holder will be expected to undertake training as and when required. The post holder will be expected to comply with health and safety requirements. Undertake any other duties commensurate with the role. SPECIFIC COMPETENCIES REQUIRED FOR EFFECTIVE PERFORMANCE Knowledge & Experience This section should detail the requirement of previous experiences and knowledge gained from academic qualifications if appropriate. e.g. significant experience of administrative duties, degree level educated. Essential: Degree level in relevant subject or equivalent qualification or experience within a similar environment Experience of collating, evaluating, structuring and processing data to identify patterns, series, similarities and discrepancies within a variety of information types. Ability to use software packages in the charting and analytical preparation of data Evidence of working with, Interpreting & simplifying complex data sets. Highly competent in the use of Microsoft packages, advanced skills in Microsoft Excel. Evidence a good understanding of the requirements of the National Intelligence Model (NIM) Understanding of, and ability to apply, relevant legislation (i.e ECHR, RIPA, Data Protection). Experience of working within a team and on own initiative, effectively planning and organising activities and resources to meet objectives. Desirable: Experience as an Intelligence Analyst within a law enforcement agency (LEA). Knowledge of current crime threat trends and organisational, policy issues relevant to policing. Experience of using databases to both input and extract data. Experience of the use of statistical and risk models Experience of relevant analytical tools, such as iBASE, i2 workstation, GIS applications and other customised databases; Understand the practical distinctions between analysis, policy and decision-making Skills This section should detail the competency requirement which could be developed through non formal training. e.g. effective time management, influencing and negotiating, effective communication including written and verbal. Refer to skills database for core operational skills Essential: Experience of research and analytical processes / techniques. Ability to work in a high pressure environment yet still providing accuracy at all times and a high level of detail. Articulate and able to discuss Influence and negotiate Ability to work as part of a team Evidence of preparing and delivering presentations. Ability to build positive relationships with colleagues, internal and external partners Self-motivated with the ability to work with minimum supervision and use own initiative. Desirable: Ability to recognise conscious / unconscious biases associated with intelligence analysis. Hours of Work and Flexibility: You will work on a shift pattern which could encompass early mornings, late evening shifts and weekends. The core hours of this role will be on an agreed shift pattern. Working outside of these hours may be required. There is a requirement to work flexibly at all times with due regard to prevailing workloads and priorities. There may be a requirement at times to travel to other locations within the Force area. Due to the nature of this role it is essential that you re flexible in terms of your working location and are prepared to work temporarily at other locations. Must have capability to travel to different locations across the Region and undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times.
Sellick Partnership
ASB Officer
Sellick Partnership
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 04, 2026
Full time
Anti-Social Behaviour (ASB) Officer - Housing Surrey, South East England - Hybrid options available Part Time, 4 days a week - 30 Hours (typically 9:00am - 5:00pm, flexible) 3 Months +, Temporary, Mid-late June start CNegotiable A reputable housing organisation in Surrey is seeking an experienced ASB / Community Safety Officer to support with a complex caseload, focusing on higher-level anti-social behaviour within a community setting Duties of the ASB Officer, will include: Managing a caseload of complex and high-risk ASB cases, taking ownership from investigation through to resolution Gathering evidence, preparing case files and supporting enforcement action, including court proceedings where required Working collaboratively with internal teams and partner agencies (Police, local authority, support services) Supporting and safeguarding victims, ensuring a proactive and preventative approach to ASB Attending community meetings and engage directly with residents Maintaining accurate records using E-forms and ECINS case management Contribute to wider community safety initiatives and partnership activity Key Requirements of the ASB Officer: Proven experience in an ASB or Community Safety role Strong knowledge of ASB legislation, housing law and enforcement tools Experience managing complex cases and preparing legal documentation Subject to completion of Basic DBS, or presentation of current DBS check Desirable experience includes: Experience working with or enforcing Public Space Protection Orders (PSPOs) Exposure to or involvement in Domestic Homicide Reviews / serious case (death) reviews Experience contributing to multi-agency forums such as JAG or MARAC / CHaRMM-type meetings If you are suited to this role click "apply" as applications may close early due to urgent shortlisting. For more information, please contact Ebony at Sellick Partnership in the Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Adecco
Intelligence Researcher
Adecco St. Asaph, Clwyd
Job Title: Intelligence Researcher Location: St Asaph Contract Type: Temporary until at least May 2027 Hourly Rate: 15.72 Working Pattern: Full Time, Monday to Friday 37 hours per week, Hybrid Are you ready to make a real difference in the public services sector? Our client is on the lookout for a dynamic and enthusiastic Intelligence Researcher to join their team in St Asaph. If you're passionate about research and want to contribute to community safety, this is the role for you! Key Responsibilities: Research Support: Provide essential research support to the intelligence function, ensuring resilience across all areas. Expert Communication: Act as a point of expertise, effectively communicating findings to supervisors, managers, and colleagues. Data Evaluation: Scan and evaluate information from a variety of sources, utilising mixed method research approaches. Reporting: Produce high-quality reports and bulletins to inform management and assist operational officers in decision-making. Collaboration: Work closely with intelligence staff, analysts, and operational teams to ensure a smooth flow of intelligence. Incident Support: Provide intelligence support during major incidents and liaise with external agencies for effective collaboration. What We're Looking For: Qualifications: NVQ Level III or equivalent in a relevant field. Research Skills: Proven experience in research, preferably within an intelligence environment. Organisational Skills: Strong ability to prioritise tasks and meet deadlines in a high-pressure setting. Communication Skills: Excellent presentation and communication abilities. Technical Proficiency: Competent in using various Force Computerised Intelligence Systems and Microsoft Office applications. Team Player: Ability to work independently and as part of a team. Why Join Us? Impactful Work: Play a vital role in enhancing community safety and strategic decision-making. Supportive Environment: Collaborate with a dedicated team and gain valuable experience in the public services sector. Professional Development: Opportunity to develop your skills and knowledge in an exciting and fast-paced environment. Ready to take the next step in your career? If you have the skills and passion we're looking for, don't miss out on this exciting opportunity! Apply today and become a part of an organisation that values dedication and innovation. To Apply: Please submit your CV and a cover letter detailing your relevant experience and why you'd be a great fit for this role. We can't wait to hear from you! Our client is committed to diversity and inclusion in the workplace and encourages applications from all qualified candidates. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 04, 2026
Seasonal
Job Title: Intelligence Researcher Location: St Asaph Contract Type: Temporary until at least May 2027 Hourly Rate: 15.72 Working Pattern: Full Time, Monday to Friday 37 hours per week, Hybrid Are you ready to make a real difference in the public services sector? Our client is on the lookout for a dynamic and enthusiastic Intelligence Researcher to join their team in St Asaph. If you're passionate about research and want to contribute to community safety, this is the role for you! Key Responsibilities: Research Support: Provide essential research support to the intelligence function, ensuring resilience across all areas. Expert Communication: Act as a point of expertise, effectively communicating findings to supervisors, managers, and colleagues. Data Evaluation: Scan and evaluate information from a variety of sources, utilising mixed method research approaches. Reporting: Produce high-quality reports and bulletins to inform management and assist operational officers in decision-making. Collaboration: Work closely with intelligence staff, analysts, and operational teams to ensure a smooth flow of intelligence. Incident Support: Provide intelligence support during major incidents and liaise with external agencies for effective collaboration. What We're Looking For: Qualifications: NVQ Level III or equivalent in a relevant field. Research Skills: Proven experience in research, preferably within an intelligence environment. Organisational Skills: Strong ability to prioritise tasks and meet deadlines in a high-pressure setting. Communication Skills: Excellent presentation and communication abilities. Technical Proficiency: Competent in using various Force Computerised Intelligence Systems and Microsoft Office applications. Team Player: Ability to work independently and as part of a team. Why Join Us? Impactful Work: Play a vital role in enhancing community safety and strategic decision-making. Supportive Environment: Collaborate with a dedicated team and gain valuable experience in the public services sector. Professional Development: Opportunity to develop your skills and knowledge in an exciting and fast-paced environment. Ready to take the next step in your career? If you have the skills and passion we're looking for, don't miss out on this exciting opportunity! Apply today and become a part of an organisation that values dedication and innovation. To Apply: Please submit your CV and a cover letter detailing your relevant experience and why you'd be a great fit for this role. We can't wait to hear from you! Our client is committed to diversity and inclusion in the workplace and encourages applications from all qualified candidates. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Marks Consulting Partners Limited
Community Safety Lead Officer
Marks Consulting Partners Limited Hemel Hempstead, Hertfordshire
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Jul 04, 2026
Contractor
Marks Consulting Partners are currently looking for a Community Safety Lead Officer to work with one of our Local Authority clients in Hertfordshire. What the Job Will be Doing Leading the delivery of Community Safety and ASB services across the borough Developing and implementing Community Safety strategies and delivery plans in partnership with key stakeholders Building strong relationships with Police, Probation, Fire Service, Health, Social Care and other partner agencies to reduce crime, ASB and community harm Managing and supporting Community Safety Officers, ensuring workloads, performance and service standards are met Overseeing complex anti-social behaviour cases, providing guidance on investigations, enforcement action and legal processes Representing the organisation at partnership meetings, community forums and resident engagement events Using intelligence and performance data to identify trends, improve services and inform policy development Responding to complaints, enquiries and referrals from residents, elected members and partner organisations Promoting resident engagement and ensuring customer feedback is used to shape service improvements Supporting compliance with the Regulator of Social Housing Consumer Standards and Complaint Handling Code Preparing reports, reviewing policies and driving continuous service improvement across Community Safety and Enforcement Supporting staff development through coaching, one-to-one meetings, appraisals and training What You Will Need Experience leading Community Safety, ASB or Enforcement services within a Local Authority or Housing environment Strong knowledge of anti-social behaviour legislation, enforcement powers and community safety practices Experience managing staff, workloads and performance in a target-driven environment Ability to manage complex ASB cases and work effectively with multi-agency partners Excellent communication, negotiation and stakeholder management skills Experience developing policies, procedures and service improvement initiatives Strong analytical skills with the ability to interpret performance data and produce reports Knowledge of safeguarding, resident engagement and regulatory compliance Ability to build effective working relationships with internal teams and external agencies
Red Snapper Recruitment Limited
Finance Assistant
Red Snapper Recruitment Limited Coventry, Warwickshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jul 04, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Finance Assistant Location: Coventry Salary: 13.10 per hour PAYE Hours: 18.5 hours per week Working Pattern Flexible across 3 days per week Hours: 9:00am - 3:40pm (including a 30-minute unpaid lunch break) Join a Team Making a Difference We are seeking an organised and detail-oriented Finance Assistant to support the day-to-day financial administration of a busy charitable organisation. This is an excellent opportunity for someone with finance experience who is looking for a flexible part-time role while contributing to services that support vulnerable individuals within the community. Working closely with the Finance Officer, you will play a key role in ensuring financial records are accurate, payments are processed efficiently, and financial procedures are maintained to a high standard. Key Responsibilities Verify expense claims and ensure supporting documentation is complete and accurate. Process cash and cheque payment requests in accordance with financial procedures. Assist with maintaining cash logs and recording income. Support rent collection processes and communicate with relevant stakeholders regarding outstanding payments. Maintain accurate financial records and filing systems. Assist with treasury and banking transactions, ensuring documentation is complete and compliant. Prepare and support monthly bank reconciliations. Update rent schedules and accommodation occupancy records. Input financial data into accounting systems to support monthly management accounts. Produce financial reports as required. Ensure financial records are maintained in line with organisational policies and procedures. Attend finance meetings and contribute to the smooth running of the finance function. About You We are looking for someone who has: A degree in Accounting, Finance, Business Administration or a relevant qualification such as AAT. Previous experience using accounting software such as Sage, QuickBooks or similar systems. Strong understanding of financial administration and internal controls. Excellent IT skills, including Microsoft Excel, Word and Outlook. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent attention to detail and accuracy. Strong written and verbal communication skills. The ability to work independently with minimal supervision as well as collaboratively within a team. Desirable Fluency in one or more community languages. Experience working within the charity, voluntary or community sector. Experience supporting vulnerable individuals or community-based services. Personal Qualities The successful candidate will be: Reliable, professional and trustworthy. Committed to equality, diversity and inclusion. Passionate about supporting services that improve people's lives. Able to maintain confidentiality and handle sensitive information appropriately. Proactive, adaptable and willing to take initiative. Committed to anti-discriminatory and anti-racist practice. Additional Requirements Enhanced DBS check. Strong commitment to confidentiality and safeguarding principles. What We Offer Flexible working pattern across three days per week. Supportive and collaborative working environment. Opportunity to develop your finance and administrative skills. Meaningful work that contributes to vital community services. Apply Today If you are an organised finance professional looking for a flexible part-time opportunity where your work will make a genuine impact, we'd love to hear from you. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
ACTION ON DISABILITY
Our Place and Our Voice Manager
ACTION ON DISABILITY Hammersmith And Fulham, London
Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads AoD s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD s values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities 1. Lead, plan and coordinate AoD s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. 2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. 3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. 4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. 5. Promote co-production practice across AoD s services, working with other managers to embed user involvement in service design and review. 6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. 7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. 8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. 9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. 10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection. 11. Represent AoD positively at external meetings, forums and events, promoting our work and values. 12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Jul 03, 2026
Full time
Manager - Our Place and Our Voice Pay: £37,650 - £41,250 per annum, pro rata Hours: Part-time. 28 hours a week Work Pattern: Spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support events and projects) Contract Period: Permanent Location: AoD Our Place Project, Normand Croft Community School, Lillie Road, London SW6 7SR About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Part-Time Manager for Our Place and Our Voice leads AoD s work on co-production, peer support, campaigning and community engagement. The postholder ensures Disabled people are actively involved in shaping services, influencing policy and strengthening their voice within the local community and beyond. The role coordinates peer-led programmes, develops accessible training and events, and builds partnerships that promote inclusion and representation. Working closely with the Chief Executive and Chief Operating Officer, the postholder ensures that AoD s values of co-production and Disabled leadership are embedded throughout the organisation. Main Responsibilities 1. Lead, plan and coordinate AoD s Our Place and Our Voice programmes, including co-production, peer support and community engagement initiatives. 2. Develop and deliver accessible training, workshops and events that build confidence, skills and leadership among Disabled people. 3. Recruit, supervise and support volunteers, peer facilitators and freelancers to deliver activities safely and effectively. 4. Build and maintain positive partnerships with local authorities, VCSE organisations, health services and community networks to promote the voice of Disabled people. 5. Promote co-production practice across AoD s services, working with other managers to embed user involvement in service design and review. 6. Ensure all activities are inclusive, accessible and aligned with the Social Model of Disability. 7. Monitor and evaluate project performance, including collecting data, feedback and case studies to evidence impact. 8. Manage budgets within agreed limits and support financial planning and reporting to the Chief Executive. 9. Prepare and submit funding applications and tender bids (in conjunction with the Chief Executive) to support programme sustainability and growth. 10. Ensure compliance with AoD policies and procedures, including safeguarding, health & safety and data protection. 11. Represent AoD positively at external meetings, forums and events, promoting our work and values. 12. Work collaboratively with other AoD departments to promote shared learning and inclusive practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site for at least four days per week (full-time equivalent); for part-time staff this will be proportionate to their hours. Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
THE MARINE SOCIETY AND SEA CADETS
Inshore Boating Support Administrator
THE MARINE SOCIETY AND SEA CADETS Weymouth, Dorset
Job Title: Inshore Boating Support Administrator Location: Weymouth National Boat Centre, Dorset, DT4 8TZ (Hybrid) Salary: £13,914 per annum pro rata (£23,190 per annum full time equivalent) Job type: Permanent, Part Time, 21 hours per week Closing Date: Friday 26th June 2026. Are you an administrator looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development. Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people. We are currently looking for a Support Administrator to join our team. About the role: The Inshore Boating Support Administrator works on development and administration of processes and policies that support our on the water activities, assisting with routine correspondence on all matters relating to the Inshore Boating department. Responsibilities: Answering and signposting enquiries received by email, post and phone. Updating and amending held records on all boats and equipment across the charity. Management and tracking of data to review and identify trends. Support the updating of personal records as required Supporting the Head / Assistant Head of Inshore Boating with the admin of the department. Support admin in the wider learning directorate. Requirements: Experienced in the use of Microsoft Office programmes, EXCEL and Office 365 tools, SharePoint and MS Teams Experience of Oracle based databases Working as part of a team; Demonstrating a flexible and innovative service Engaging, influencing and enthusing colleagues, volunteers Experience of developing and managing business-to-business relationships For further information, please download the Recruitment Pack. If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Inshore Boating Support Administrator, Marine Support Administrator, Maritime Operations Administrator, Boating Operations Administrator, Watersports Support Administrator, Marine Administration Officer, Operations Support Administrator, Programme Support Administrator, Learning and Development Administrator, Training Support Administrator, Departmental Support Administrator, Business Support Administrator, Administrative Coordinator, Marine Services Coordinator, Volunteer Support Administrator, Data and Administration Coordinator, Office and Operations Administrator, Maritime Programme Administrator, Boating Compliance Administrator, and Administrative Support Officer, may also be considered for this role.
Jul 03, 2026
Full time
Job Title: Inshore Boating Support Administrator Location: Weymouth National Boat Centre, Dorset, DT4 8TZ (Hybrid) Salary: £13,914 per annum pro rata (£23,190 per annum full time equivalent) Job type: Permanent, Part Time, 21 hours per week Closing Date: Friday 26th June 2026. Are you an administrator looking for a new opportunity? The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure, while also enabling seafarers and maritime professionals to realise their potential through learning and career development. Thousands of young people take part in Sea Cadets activity every week. We want to reach thousands more. We have a strong vision and are on the cusp of rolling out a new multi-year growth strategy to meet the growing demand for what we provide for young people. We aim to equip them to achieve their potential and thrive in a rapidly changing world. We are immensely proud of the breadth, quality and safety of activities we offer to young people. We are currently looking for a Support Administrator to join our team. About the role: The Inshore Boating Support Administrator works on development and administration of processes and policies that support our on the water activities, assisting with routine correspondence on all matters relating to the Inshore Boating department. Responsibilities: Answering and signposting enquiries received by email, post and phone. Updating and amending held records on all boats and equipment across the charity. Management and tracking of data to review and identify trends. Support the updating of personal records as required Supporting the Head / Assistant Head of Inshore Boating with the admin of the department. Support admin in the wider learning directorate. Requirements: Experienced in the use of Microsoft Office programmes, EXCEL and Office 365 tools, SharePoint and MS Teams Experience of Oracle based databases Working as part of a team; Demonstrating a flexible and innovative service Engaging, influencing and enthusing colleagues, volunteers Experience of developing and managing business-to-business relationships For further information, please download the Recruitment Pack. If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information: MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; Inshore Boating Support Administrator, Marine Support Administrator, Maritime Operations Administrator, Boating Operations Administrator, Watersports Support Administrator, Marine Administration Officer, Operations Support Administrator, Programme Support Administrator, Learning and Development Administrator, Training Support Administrator, Departmental Support Administrator, Business Support Administrator, Administrative Coordinator, Marine Services Coordinator, Volunteer Support Administrator, Data and Administration Coordinator, Office and Operations Administrator, Maritime Programme Administrator, Boating Compliance Administrator, and Administrative Support Officer, may also be considered for this role.
Adecco
Safer Communities/Anti-Social /Neighbourhood Safety Officer
Adecco Ealing, London
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jul 03, 2026
Contractor
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Cheltenham Borough Council
Environmental Health Officer
Cheltenham Borough Council Cheltenham, Gloucestershire
Are you ready to protect public health and shape a cleaner, healthier community? Join the award-winning Cheltenham Borough Council as an Environmental Health Officer ! Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Full Time, Permanent Salary: £35,412 - £42,845 per annum Closing date: 16 Jul 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Environmental Health Officer - The Role: Help shape a cleaner, healthier Cheltenham. We re looking for a motivated Environmental Health Officer to join our Environmental Protection team and protect public health across the borough. The post will be appointed at Technical Officer or Environmental Health Officer level, depending on your qualifications and experience. We welcome applications from graduates working towards registration and from experienced officers. You will help us improve an important service that supports the environment and the local economy. The work is varied and includes home working, visits and inspections. You will work well with others, communicate clearly, and take initiative. Environmental Health Officer Key Responsibilities: - Manage air quality monitoring including sampling and overseeing continuous air quality analysers and passive diffusion tubes - Investigate and respond to complaints relating to statutory nuisance from construction sites, entertainment venues, commercial and domestic premises and other sources - Regulate private water supplies in accordance with the Water Industry Act and ensure compliance with drinking water standards - Examine plans for proposed buildings, developments and licensing applications and provide statutory responses - Lead on environmental protection functions for events and represent the team at safety advisory groups - Prepare prosecution files for legal proceedings and present evidence at committee hearings - Fulfil statutory duties under Public Health legislation Environmental Health Officer You: - Degree or equivalent qualification in Environmental Health or a related discipline, with professional registration with the Chartered Institute of Environmental Health or another recognised professional institute - Demonstrable experience in a range of environmental health matters and the ability to apply professional judgement in varied and complex situations - Experience working within a local authority or other enforcing authority, including using statutory powers appropriately - Knowledge of key legislation, codes of practice and policies relevant to environmental health - Experience of frequent contact with members of the public, including handling challenging and sensitive situations Environmental Health Officer Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: 02 Jul 2026 To submit your application for this exciting Environmental Health Officer opportunity, please click on Apply now!
Jul 03, 2026
Full time
Are you ready to protect public health and shape a cleaner, healthier community? Join the award-winning Cheltenham Borough Council as an Environmental Health Officer ! Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Full Time, Permanent Salary: £35,412 - £42,845 per annum Closing date: 16 Jul 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Environmental Health Officer - The Role: Help shape a cleaner, healthier Cheltenham. We re looking for a motivated Environmental Health Officer to join our Environmental Protection team and protect public health across the borough. The post will be appointed at Technical Officer or Environmental Health Officer level, depending on your qualifications and experience. We welcome applications from graduates working towards registration and from experienced officers. You will help us improve an important service that supports the environment and the local economy. The work is varied and includes home working, visits and inspections. You will work well with others, communicate clearly, and take initiative. Environmental Health Officer Key Responsibilities: - Manage air quality monitoring including sampling and overseeing continuous air quality analysers and passive diffusion tubes - Investigate and respond to complaints relating to statutory nuisance from construction sites, entertainment venues, commercial and domestic premises and other sources - Regulate private water supplies in accordance with the Water Industry Act and ensure compliance with drinking water standards - Examine plans for proposed buildings, developments and licensing applications and provide statutory responses - Lead on environmental protection functions for events and represent the team at safety advisory groups - Prepare prosecution files for legal proceedings and present evidence at committee hearings - Fulfil statutory duties under Public Health legislation Environmental Health Officer You: - Degree or equivalent qualification in Environmental Health or a related discipline, with professional registration with the Chartered Institute of Environmental Health or another recognised professional institute - Demonstrable experience in a range of environmental health matters and the ability to apply professional judgement in varied and complex situations - Experience working within a local authority or other enforcing authority, including using statutory powers appropriately - Knowledge of key legislation, codes of practice and policies relevant to environmental health - Experience of frequent contact with members of the public, including handling challenging and sensitive situations Environmental Health Officer Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: 02 Jul 2026 To submit your application for this exciting Environmental Health Officer opportunity, please click on Apply now!
Colchester United Football Club
Match day & Event Steward
Colchester United Football Club Colchester, Essex
Job Title: Match day & Event Steward Qualifications Required: NVQ Level 2 spectator safety Hours of Work: Approx. 4 hours Location: Colchester United Football Club, JobServe community Stadium, CO4 5UP Responsible to: Match Day Safety Officer Job Description: To Assist the management team with the co-ordination of supporters and visitors and operate in a safe environment before, during and after the event. Duties and responsibilities Attend pre and post match briefing to sign in and determine duties. Know the location of and be able to effectively operate the firefighting equipment at the ground. Know the location of the first aid room and any first aid equipment kept elsewhere at the Stadium. Be fully conversant with any methods or signals used to alert staff that an emergency has arisen. Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to the control room and follow any instructions given. Comply promptly with any instruction given in an emergency by the Safety Officer, Deputy Safety Officer, Supervisor or a Police Officer. Identify and investigate an incident or occurrence among spectators, reporting their findings to the Control room. Monitor the crowd throughout the ground for signs of distress or overcrowding and act in accordance with standing instructions. Prevent overcrowding by ensuring the crowd limits in various parts of the ground are complied with. Advise spectators, as far as possible, from climbing fences and other structures and from standing on seats (whereby virtue of the scale of the incident Stewards are unable to prevent this, they should immediately report the matter to the Chief Steward or the Safety Officer). Staff all parking areas to ensure all approaches and emergency exits are kept clear and that vehicles are correctly parked. Ensure that gangways and exits are kept clear. Staff all exits. Assist in the diversion of spectators to other parts of the ground including the closing of turnstiles when the capacity for any area is about to be reached. Remain at allocated post as instructed unless authorised or ordered to do otherwise by the Supervisor, the Safety Officer or a Police Officer. Report to the Supervisor or Safety Officer any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier. Assist in the prevention of pitch invasion. Assist as required in the evacuation of the ground. Assist in the identification of spectators who are banned from the ground or who do not possess tickets at all ticket matches or who are in possession of forged tickets. Assist in the prevention of breaches of ground regulations. This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. All employees may be required to undertake any duties as may be responsibly requested or work at other events and venues. Experience Ideally experience within customer service would be an advantage. Skills and Knowledge Good communicator, friendly and can work as part of a team.
Jul 03, 2026
Contractor
Job Title: Match day & Event Steward Qualifications Required: NVQ Level 2 spectator safety Hours of Work: Approx. 4 hours Location: Colchester United Football Club, JobServe community Stadium, CO4 5UP Responsible to: Match Day Safety Officer Job Description: To Assist the management team with the co-ordination of supporters and visitors and operate in a safe environment before, during and after the event. Duties and responsibilities Attend pre and post match briefing to sign in and determine duties. Know the location of and be able to effectively operate the firefighting equipment at the ground. Know the location of the first aid room and any first aid equipment kept elsewhere at the Stadium. Be fully conversant with any methods or signals used to alert staff that an emergency has arisen. Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to the control room and follow any instructions given. Comply promptly with any instruction given in an emergency by the Safety Officer, Deputy Safety Officer, Supervisor or a Police Officer. Identify and investigate an incident or occurrence among spectators, reporting their findings to the Control room. Monitor the crowd throughout the ground for signs of distress or overcrowding and act in accordance with standing instructions. Prevent overcrowding by ensuring the crowd limits in various parts of the ground are complied with. Advise spectators, as far as possible, from climbing fences and other structures and from standing on seats (whereby virtue of the scale of the incident Stewards are unable to prevent this, they should immediately report the matter to the Chief Steward or the Safety Officer). Staff all parking areas to ensure all approaches and emergency exits are kept clear and that vehicles are correctly parked. Ensure that gangways and exits are kept clear. Staff all exits. Assist in the diversion of spectators to other parts of the ground including the closing of turnstiles when the capacity for any area is about to be reached. Remain at allocated post as instructed unless authorised or ordered to do otherwise by the Supervisor, the Safety Officer or a Police Officer. Report to the Supervisor or Safety Officer any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier. Assist in the prevention of pitch invasion. Assist as required in the evacuation of the ground. Assist in the identification of spectators who are banned from the ground or who do not possess tickets at all ticket matches or who are in possession of forged tickets. Assist in the prevention of breaches of ground regulations. This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation. All employees may be required to undertake any duties as may be responsibly requested or work at other events and venues. Experience Ideally experience within customer service would be an advantage. Skills and Knowledge Good communicator, friendly and can work as part of a team.
Mears Group Plc
Customer Liaison Officer
Mears Group Plc Evesham, Worcestershire
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better under
Jul 03, 2026
Full time
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better under
ACTION ON DISABILITY
Young Lives & Families Manager
ACTION ON DISABILITY Hammersmith And Fulham, London
Manager - Young Lives & Families Pay: £37,650 - £41,250 per annum Hours: Full-time. 35 hours a week Work Pattern: Monday to Friday, 9am to 5pm Contract Period: Permanent Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments. The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD s values and the Social Model of Disability. Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes. Main Responsibilities 1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements. 2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support. 3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability. 4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems. 5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews. 6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD s strategic priorities. 7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development. 8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes. 9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems). 10. Promote co-production and participation by Disabled people in service design, delivery and review. 11. Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency. 12. Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise. 13. Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent). Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Jul 03, 2026
Full time
Manager - Young Lives & Families Pay: £37,650 - £41,250 per annum Hours: Full-time. 35 hours a week Work Pattern: Monday to Friday, 9am to 5pm Contract Period: Permanent Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF About Action on Disability Action on Disability (AoD), founded in 1979, is one of London s leading Disabled People s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people. AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled. We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living. Purpose of the Role The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments. The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD s values and the Social Model of Disability. Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes. Main Responsibilities 1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements. 2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support. 3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability. 4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems. 5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews. 6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD s strategic priorities. 7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development. 8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes. 9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems). 10. Promote co-production and participation by Disabled people in service design, delivery and review. 11. Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency. 12. Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise. 13. Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice. General Responsibilities Work in line with AoD s aims, values and the Social Model of Disability. Follow AoD s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection. Actively contribute to team meetings, supervision and training. Promote AoD s services and values to partners, employers and the wider community. Be flexible and willing to carry out other tasks that support the smooth running of the service. Organisational responsibilities All staff share responsibility for upholding AoD s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will: Work in line with AoD s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work. Follow AoD s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality. Promote and represent AoD positively to partners, employers, funders and members of the public. Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services. Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals. Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use. Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities. Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others. Uphold AoD s commitment to being a DPO led by and for Disabled people. In return we offer 25 days annual leave (pro rata), rising to 30 days after 5 years service Life Assurance (1x salary if enrolled in the auto-enrolment pension) Company sick pay (2 weeks after 6 months service; 1 month after 12 months) 2 weeks Disability Leave pay Employee Assistance Programme Additional Information Some evening or weekend work may occasionally be required. An enhanced DBS check will be required. Travel across Greater London will be required; travel expenses reimbursed according to policy. Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent). Closing Date: 24th July Interview Dates: 4-6th August N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply Interested? If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position. We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment. No agencies please.
Cheltenham Borough Council
Environmental Health Officer
Cheltenham Borough Council Cheltenham, Gloucestershire
Are you ready to protect public health and shape a cleaner, healthier community? Join the award-winning Cheltenham Borough Council as an Environmental Health Officer ! Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Full Time, Permanent Salary: £35,412 - £42,845 per annum Closing date: 02 Jul 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Environmental Health Officer - The Role: Help shape a cleaner, healthier Cheltenham. We're looking for a motivated Environmental Health Officer to join our Environmental Protection team and protect public health across the borough. The post will be appointed at Technical Officer or Environmental Health Officer level, depending on your qualifications and experience. We welcome applications from graduates working towards registration and from experienced officers. You will help us improve an important service that supports the environment and the local economy. The work is varied and includes home working, visits and inspections. You will work well with others, communicate clearly, and take initiative. Environmental Health Officer - Key Responsibilities: - Manage air quality monitoring including sampling and overseeing continuous air quality analysers and passive diffusion tubes - Investigate and respond to complaints relating to statutory nuisance from construction sites, entertainment venues, commercial and domestic premises and other sources - Regulate private water supplies in accordance with the Water Industry Act and ensure compliance with drinking water standards - Examine plans for proposed buildings, developments and licensing applications and provide statutory responses - Lead on environmental protection functions for events and represent the team at safety advisory groups - Prepare prosecution files for legal proceedings and present evidence at committee hearings - Fulfil statutory duties under Public Health legislation Environmental Health Officer - You: - Degree or equivalent qualification in Environmental Health or a related discipline, with professional registration with the Chartered Institute of Environmental Health or another recognised professional institute - Demonstrable experience in a range of environmental health matters and the ability to apply professional judgement in varied and complex situations - Experience working within a local authority or other enforcing authority, including using statutory powers appropriately - Knowledge of key legislation, codes of practice and policies relevant to environmental health - Experience of frequent contact with members of the public, including handling challenging and sensitive situations Environmental Health Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: 02 Jul 2026 To submit your application for this exciting Environmental Health Officer opportunity, please click on 'Apply' now!
Jul 03, 2026
Full time
Are you ready to protect public health and shape a cleaner, healthier community? Join the award-winning Cheltenham Borough Council as an Environmental Health Officer ! Location: Municipal Offices, Promenade, Cheltenham GL50 9SA Job Type: Full Time, Permanent Salary: £35,412 - £42,845 per annum Closing date: 02 Jul 2026 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town. We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team. Environmental Health Officer - The Role: Help shape a cleaner, healthier Cheltenham. We're looking for a motivated Environmental Health Officer to join our Environmental Protection team and protect public health across the borough. The post will be appointed at Technical Officer or Environmental Health Officer level, depending on your qualifications and experience. We welcome applications from graduates working towards registration and from experienced officers. You will help us improve an important service that supports the environment and the local economy. The work is varied and includes home working, visits and inspections. You will work well with others, communicate clearly, and take initiative. Environmental Health Officer - Key Responsibilities: - Manage air quality monitoring including sampling and overseeing continuous air quality analysers and passive diffusion tubes - Investigate and respond to complaints relating to statutory nuisance from construction sites, entertainment venues, commercial and domestic premises and other sources - Regulate private water supplies in accordance with the Water Industry Act and ensure compliance with drinking water standards - Examine plans for proposed buildings, developments and licensing applications and provide statutory responses - Lead on environmental protection functions for events and represent the team at safety advisory groups - Prepare prosecution files for legal proceedings and present evidence at committee hearings - Fulfil statutory duties under Public Health legislation Environmental Health Officer - You: - Degree or equivalent qualification in Environmental Health or a related discipline, with professional registration with the Chartered Institute of Environmental Health or another recognised professional institute - Demonstrable experience in a range of environmental health matters and the ability to apply professional judgement in varied and complex situations - Experience working within a local authority or other enforcing authority, including using statutory powers appropriately - Knowledge of key legislation, codes of practice and policies relevant to environmental health - Experience of frequent contact with members of the public, including handling challenging and sensitive situations Environmental Health Officer - Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays) - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days (pro rata) paid time off for volunteering - Enhanced maternity and paternity schemes - Access to free counselling services - Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan - A cycle to work scheme - Low-cost town centre parking - A commitment to employee wellbeing Closing date: 02 Jul 2026 To submit your application for this exciting Environmental Health Officer opportunity, please click on 'Apply' now!
Forward Trust
Housing Interventions Officer
Forward Trust Bridgend, West Lothian
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Jul 02, 2026
Full time
Housing Interventions Officer - Custody Based - HMP Parc Location: Bridgend Salary: £26,000 per annum Vacancy Type: Permanent About The Role Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you. As a Housing Interventions Officer, you ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community. What you ll be doing Deliver 1-to-1 housing advice and interventions within the prison environment Complete holistic housing needs assessments and develop clear, structured action plans Prevent homelessness by securing and sustaining suitable accommodation Source private rented accommodation (HMOs, shared housing, studios and 1-beds) Liaise with landlords and agents, including negotiating rent and tenancy terms Ensure properties meet legal, health & safety and Rent Smart Wales requirements Work closely with Prison, Probation and housing partners to manage risk and achieve targets Encourage engagement with Forward Connect and other appropriate support services What we re looking for Good knowledge of housing and welfare benefits systems Experience providing housing and welfare advice Experience assessing housing and wider support needs Ability to develop support plans to help people sustain tenancies Understanding of homelessness, abstinence-based recovery and complex needs Experience supporting people facing multiple disadvantage If you re motivated, resilient and committed to reducing reoffending through stable housing, we d love to hear from you. All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities Simply Health Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
TRADEWIND RECRUITMENT
Welfare Officer
TRADEWIND RECRUITMENT Barnet, Hertfordshire
Welfare Officer (Medical & Pastoral) - Secondary School - Barnet - September 2026 Start - Full-Time Are you passionate about supporting young people's physical and emotional wellbeing within an education setting? Do you have the clinical awareness, calm approach, and interpersonal skills to respond to student health needs, provide first aid care, and support safeguarding and pastoral welfare in a secondary school environment? Tradewind Recruitment is partnering with a welcoming and inclusive secondary school in Barnet seeking to appoint a dedicated Welfare Officer (Medical & Pastoral) from September 2026. This full-time role is ideal for individuals with a background in first aid, healthcare support, nursing, youth work, or school pastoral care who are looking to work within an education-based welfare and safeguarding setting. This is an excellent opportunity to join a supportive school community, playing a key role in managing student medical needs alongside wider wellbeing, attendance, and safeguarding responsibilities. The Role As a Welfare Officer (Medical & Pastoral), you will be responsible for supporting the day-to-day health, welfare, and safety of students across the school. Your responsibilities will include: Providing first aid and immediate medical support to students and staff when required Assessing and responding to minor injuries, illnesses, and medical incidents in line with school procedures Maintaining accurate medical and welfare records in accordance with safeguarding and GDPR requirements Administering prescribed medication following care plans and school protocols Supporting students with ongoing medical conditions (e.g. asthma, epilepsy, allergies, diabetes) Acting as a key point of contact for medical and welfare concerns throughout the school day Liaising with parents, carers, school nurses, and external health professionals where appropriate Supporting safeguarding referrals where medical concerns intersect with student welfare Monitoring attendance linked to medical needs and supporting reintegration plans where required Promoting student wellbeing, hygiene, and healthy lifestyle awareness across the school Supporting the wider pastoral team with vulnerable students and those experiencing emotional distress The Ideal Candidate The school is seeking a calm, compassionate, and medically aware individual who can confidently manage student welfare in a busy secondary school environment. You will have: A degree or relevant experience working with young people in a secondary school setting Valid First Aid qualification (essential or willingness to update immediately) Experience supporting secondary school-aged students (Key Stages 3 and 4 essential) Experience or understanding of basic medical care, health conditions, or school nursing support Strong communication and interpersonal skills The ability to remain calm and effective in medical or emergency situations A good understanding of safeguarding and child protection procedures Excellent organisational skills and attention to detail in record keeping A proactive and caring approach to student welfare and wellbeing Previous experience in healthcare, nursing support, medical administration, pastoral care, youth work, or school welfare roles is highly desirable but not essential. Why Apply? Join a supportive and inclusive secondary school in Barnet Play a key role in both medical welfare and pastoral safeguarding support Gain valuable experience for careers in nursing, school health services, safeguarding, youth work, or education welfare Work alongside experienced pastoral leaders, safeguarding teams, and external health professionals Full-time, term-time only role starting September 2026 Excellent opportunities for training and professional development in school-based healthcare support Be part of a school community that prioritises student safety, wellbeing, and holistic care How to Apply If you are passionate about supporting young people's health, safety, and wellbeing in an education setting, we would love to hear from you. For more information, please contact Elizabeth Topley at
Jul 02, 2026
Seasonal
Welfare Officer (Medical & Pastoral) - Secondary School - Barnet - September 2026 Start - Full-Time Are you passionate about supporting young people's physical and emotional wellbeing within an education setting? Do you have the clinical awareness, calm approach, and interpersonal skills to respond to student health needs, provide first aid care, and support safeguarding and pastoral welfare in a secondary school environment? Tradewind Recruitment is partnering with a welcoming and inclusive secondary school in Barnet seeking to appoint a dedicated Welfare Officer (Medical & Pastoral) from September 2026. This full-time role is ideal for individuals with a background in first aid, healthcare support, nursing, youth work, or school pastoral care who are looking to work within an education-based welfare and safeguarding setting. This is an excellent opportunity to join a supportive school community, playing a key role in managing student medical needs alongside wider wellbeing, attendance, and safeguarding responsibilities. The Role As a Welfare Officer (Medical & Pastoral), you will be responsible for supporting the day-to-day health, welfare, and safety of students across the school. Your responsibilities will include: Providing first aid and immediate medical support to students and staff when required Assessing and responding to minor injuries, illnesses, and medical incidents in line with school procedures Maintaining accurate medical and welfare records in accordance with safeguarding and GDPR requirements Administering prescribed medication following care plans and school protocols Supporting students with ongoing medical conditions (e.g. asthma, epilepsy, allergies, diabetes) Acting as a key point of contact for medical and welfare concerns throughout the school day Liaising with parents, carers, school nurses, and external health professionals where appropriate Supporting safeguarding referrals where medical concerns intersect with student welfare Monitoring attendance linked to medical needs and supporting reintegration plans where required Promoting student wellbeing, hygiene, and healthy lifestyle awareness across the school Supporting the wider pastoral team with vulnerable students and those experiencing emotional distress The Ideal Candidate The school is seeking a calm, compassionate, and medically aware individual who can confidently manage student welfare in a busy secondary school environment. You will have: A degree or relevant experience working with young people in a secondary school setting Valid First Aid qualification (essential or willingness to update immediately) Experience supporting secondary school-aged students (Key Stages 3 and 4 essential) Experience or understanding of basic medical care, health conditions, or school nursing support Strong communication and interpersonal skills The ability to remain calm and effective in medical or emergency situations A good understanding of safeguarding and child protection procedures Excellent organisational skills and attention to detail in record keeping A proactive and caring approach to student welfare and wellbeing Previous experience in healthcare, nursing support, medical administration, pastoral care, youth work, or school welfare roles is highly desirable but not essential. Why Apply? Join a supportive and inclusive secondary school in Barnet Play a key role in both medical welfare and pastoral safeguarding support Gain valuable experience for careers in nursing, school health services, safeguarding, youth work, or education welfare Work alongside experienced pastoral leaders, safeguarding teams, and external health professionals Full-time, term-time only role starting September 2026 Excellent opportunities for training and professional development in school-based healthcare support Be part of a school community that prioritises student safety, wellbeing, and holistic care How to Apply If you are passionate about supporting young people's health, safety, and wellbeing in an education setting, we would love to hear from you. For more information, please contact Elizabeth Topley at
Lynx Employment Services Ltd
Waste Services Officer
Lynx Employment Services Ltd Kidderminster, Worcestershire
Waste Services Officer Salary: 20.58 per hour PAYE Location: Kidderminster Contract: Full Time, 3 months temporary 4 days on site: 8.00am-4.00pm or 9.00am-5.00pm About the Role We are seeking a proactive and organised Waste Services Officer to support the delivery of high-quality waste, recycling and environmental services. Working with operational teams, contractors, residents and partner organisations, you will help ensure services are efficient, compliant and customer focused, while supporting continuous improvement and sustainability initiatives. Key Responsibilities Monitor the performance of waste, recycling and garden waste services. Investigate missed collections, complaints and operational issues, ensuring timely resolution. Carry out inspections, audits and performance monitoring. Support contract management and service improvement initiatives. Analyse service data and produce performance reports. Promote waste reduction and recycling through community engagement. Respond to customer enquiries and liaise with residents, businesses and stakeholders. Assist with investigations into fly-tipping, contamination and other environmental offences. Ensure compliance with environmental legislation, health and safety requirements and organisational policies. Maintain accurate records and support budget monitoring where required. About You You will have: Essential Experience in waste management, environmental services or a related field. Knowledge of waste collection and recycling services. Understanding of environmental legislation and health and safety. Strong communication, customer service and organisational skills. Ability to analyse data and prepare reports. Competence in Microsoft Office. Full UK driving licence. Desirable Experience in contract management and performance monitoring. Knowledge of environmental enforcement. Relevant waste management or environmental qualification.
Jul 02, 2026
Seasonal
Waste Services Officer Salary: 20.58 per hour PAYE Location: Kidderminster Contract: Full Time, 3 months temporary 4 days on site: 8.00am-4.00pm or 9.00am-5.00pm About the Role We are seeking a proactive and organised Waste Services Officer to support the delivery of high-quality waste, recycling and environmental services. Working with operational teams, contractors, residents and partner organisations, you will help ensure services are efficient, compliant and customer focused, while supporting continuous improvement and sustainability initiatives. Key Responsibilities Monitor the performance of waste, recycling and garden waste services. Investigate missed collections, complaints and operational issues, ensuring timely resolution. Carry out inspections, audits and performance monitoring. Support contract management and service improvement initiatives. Analyse service data and produce performance reports. Promote waste reduction and recycling through community engagement. Respond to customer enquiries and liaise with residents, businesses and stakeholders. Assist with investigations into fly-tipping, contamination and other environmental offences. Ensure compliance with environmental legislation, health and safety requirements and organisational policies. Maintain accurate records and support budget monitoring where required. About You You will have: Essential Experience in waste management, environmental services or a related field. Knowledge of waste collection and recycling services. Understanding of environmental legislation and health and safety. Strong communication, customer service and organisational skills. Ability to analyse data and prepare reports. Competence in Microsoft Office. Full UK driving licence. Desirable Experience in contract management and performance monitoring. Knowledge of environmental enforcement. Relevant waste management or environmental qualification.
Recruitment Solutions (Folkestone) Ltd
Supported Housing Officer
Recruitment Solutions (Folkestone) Ltd Hawkinge, Kent
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.
Jul 02, 2026
Full time
37.5 hours per week (rota basis, including evenings, weekends and Bank Holidays) Permanent, Full-Time About the Role We are looking for a compassionate and motivated Supported Housing Officer to join our supported housing service in Folkestone. This rewarding role involves supporting individuals experiencing homelessness to achieve greater independence, improve their wellbeing, and move towards sustainable housing solutions. You will work closely with residents to assess their needs, develop personalised support plans, and help them access the services, opportunities, and resources needed to achieve their goals. You will also play an important role in creating a safe, positive, and supportive living environment, delivering activities and workshops that promote life skills, wellbeing, education, employment, and personal development. Key Responsibilities Manage a caseload of residents and provide tailored support. Complete assessments and develop person-centred support plans. Support residents to access housing, healthcare, education, training, employment, and community services. Deliver practical life-skills sessions and wellbeing activities. Work collaboratively with external agencies and support providers. Assist residents in identifying and achieving move-on accommodation options. Maintain accurate records and case notes. Support the day-to-day operation of the accommodation service, including resident arrivals and departures. Promote safeguarding, health and safety, and service standards at all times. About You We are looking for someone who has: Essential Experience completing assessments and developing support plans. Experience working in a support, housing, social care, or related environment. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to manage a varied workload and prioritise effectively. A person-centred, empathetic, and professional approach. The ability to work independently and as part of a team. Desirable Experience working within homelessness, supported housing, or housing support services. Knowledge of housing and homelessness legislation. Experience working with people with complex support needs. Experience using case management or client database systems. What We Offer A rewarding opportunity to make a genuine difference in people's lives. Ongoing training and professional development. Supportive team environment. Opportunity to develop your career within the housing and support sector. Additional Information Enhanced DBS check required. The role involves working a rota pattern, including evenings, weekends, and Bank Holidays. Salary: 26,000 per annum. If you are passionate about helping people overcome barriers and achieve positive outcomes, we would love to hear from you. Apply today with your CV and a covering statement outlining your suitability for the role.
Recruitment Solutions (Folkestone) Ltd
Supported Housing Manager
Recruitment Solutions (Folkestone) Ltd Hawkinge, Kent
Supported Housing Manager Location: Folkestone, Kent Salary: 30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.
Jul 02, 2026
Full time
Supported Housing Manager Location: Folkestone, Kent Salary: 30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.

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