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admissions assistant
NHS Professionals
Assistant Patient Pathway Coordinator
NHS Professionals Headington, Oxfordshire
Job Title: Patient Pathway Coordinator Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08 30 or 09 .5 per week Reference: 89619/89620 What you ll be responsible for: Administration • Work alongside the Patient Pathway Coordinators to support the administrative function within the Service. • Provide primary administrative support to the specialist nurse, and junior doctor teams, including booking follow up appointments, correspondence support and other administrative duties as required. • Provide a supporting role to the Patient Pathway Coordinator to help ensure the efficient administration of the service. To deputise for the Patient Pathway Coordinator in their absence due to annual leave or sickness absence. • Ensure appropriate follow up appointments are booked. • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. Learning, Respect, Delivery, Excellence, Compassion, Improvement • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly and Patients Missing Follow Up List is updated. • Act as the first point of contact for patients coming into the department. • Provide a full reception service, including checking patients in and out of appointments, printing wrist band and checking PPID. Answering patient and staff queries and direct within the department as may be required. • Admit and discharge patients to the ward, as required. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • As required by the Ward, ensure that notes and paperwork are available for elective and emergency admissions. Liaise with the ward nursing staff to support as may be required on a day to day basis. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTI target and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. Pathway Tracking Learning, Respect, Delivery, Excellence, Compassion, Improvement To understand 18 weeks referral to treatment (RTT) rules and use them in conjunction with the OUH Elective Access Policy to proactively manage all elective patient pathways. • Book outpatient appointments, inpatient and day case procedures in clinical priority and breach date order, whilst monitoring the PTLs to ensure any late additions are identified and processed appropriately. I n doing so, take the necessary steps to avoid target breaches and resolve any issues i.e., 28-day theatre cancellations. • To be responsible for maximising outpatient and theatre/ day case capacity (i.e., theatre utilisation) and identify and escalate any issues to the Patient Access Team Leader which compromise delivery of the 18-week RTT and cancer pathways. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Co-ordinate appointments and procedures at others hospi1tals and organisations, where the pathway requires input from these. Inpatient/Day Case Pathway • Support the Patient Pathway Coordinators as directed, with the following tasks o Add to the EPR inpatient/ day case waiting lists patients requiring admission. o Process inpatient / day case admissions on EPR, where appropriate having agreed a TCI with the patient, in line with local booking procedures. o Book pre-operative assessment appointments or liaise with the centralised Pre- Operative Assessment Service for patients requiring an inpatient/ day case procedure. o In line with service protocols communicate basic clinical information to patients relating to their procedures and treatments, ensuring appropriate distribution of patient information bo oklets. o Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient procedures in line with agreed local processes. o On an as and when required basis, liaise with theatres to ensure that specialist equipment is available where needed and theatre slots are utilised appropriately. Ensure ward, surgery areas and clinical teams are aware of patients who have been booked in for surgery and any specialist requirements for the admission. o On an as and when required basis, inform, and liaise with the Clinical Site Management Team and Clinical Team that ITU/HDU beds have been booked for elective patients where needed. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. You ll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You ll have the following skills/experience: Powerchart, Revenue Cycle and HIM chart coding is essential Understanding patient pathways and NHS processes Good Organisation skills Excellent telephone Manner Strong communication skills Confidence to speak with patients Teamwork Computer skills are essential As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days- call us anytime Multi locational- work across neighbouring Trusts Manage your shifts and timesheets on the go- access your My Bank shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities- Keep up with the essentials and more Build holiday allowance for every shift you work- your work life balance is important to us . click apply for full job details
Jul 02, 2026
Seasonal
Job Title: Patient Pathway Coordinator Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08 30 or 09 .5 per week Reference: 89619/89620 What you ll be responsible for: Administration • Work alongside the Patient Pathway Coordinators to support the administrative function within the Service. • Provide primary administrative support to the specialist nurse, and junior doctor teams, including booking follow up appointments, correspondence support and other administrative duties as required. • Provide a supporting role to the Patient Pathway Coordinator to help ensure the efficient administration of the service. To deputise for the Patient Pathway Coordinator in their absence due to annual leave or sickness absence. • Ensure appropriate follow up appointments are booked. • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. Learning, Respect, Delivery, Excellence, Compassion, Improvement • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly and Patients Missing Follow Up List is updated. • Act as the first point of contact for patients coming into the department. • Provide a full reception service, including checking patients in and out of appointments, printing wrist band and checking PPID. Answering patient and staff queries and direct within the department as may be required. • Admit and discharge patients to the ward, as required. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • As required by the Ward, ensure that notes and paperwork are available for elective and emergency admissions. Liaise with the ward nursing staff to support as may be required on a day to day basis. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTI target and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. Pathway Tracking Learning, Respect, Delivery, Excellence, Compassion, Improvement To understand 18 weeks referral to treatment (RTT) rules and use them in conjunction with the OUH Elective Access Policy to proactively manage all elective patient pathways. • Book outpatient appointments, inpatient and day case procedures in clinical priority and breach date order, whilst monitoring the PTLs to ensure any late additions are identified and processed appropriately. I n doing so, take the necessary steps to avoid target breaches and resolve any issues i.e., 28-day theatre cancellations. • To be responsible for maximising outpatient and theatre/ day case capacity (i.e., theatre utilisation) and identify and escalate any issues to the Patient Access Team Leader which compromise delivery of the 18-week RTT and cancer pathways. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Co-ordinate appointments and procedures at others hospi1tals and organisations, where the pathway requires input from these. Inpatient/Day Case Pathway • Support the Patient Pathway Coordinators as directed, with the following tasks o Add to the EPR inpatient/ day case waiting lists patients requiring admission. o Process inpatient / day case admissions on EPR, where appropriate having agreed a TCI with the patient, in line with local booking procedures. o Book pre-operative assessment appointments or liaise with the centralised Pre- Operative Assessment Service for patients requiring an inpatient/ day case procedure. o In line with service protocols communicate basic clinical information to patients relating to their procedures and treatments, ensuring appropriate distribution of patient information bo oklets. o Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient procedures in line with agreed local processes. o On an as and when required basis, liaise with theatres to ensure that specialist equipment is available where needed and theatre slots are utilised appropriately. Ensure ward, surgery areas and clinical teams are aware of patients who have been booked in for surgery and any specialist requirements for the admission. o On an as and when required basis, inform, and liaise with the Clinical Site Management Team and Clinical Team that ITU/HDU beds have been booked for elective patients where needed. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. You ll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You ll have the following skills/experience: Powerchart, Revenue Cycle and HIM chart coding is essential Understanding patient pathways and NHS processes Good Organisation skills Excellent telephone Manner Strong communication skills Confidence to speak with patients Teamwork Computer skills are essential As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days- call us anytime Multi locational- work across neighbouring Trusts Manage your shifts and timesheets on the go- access your My Bank shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities- Keep up with the essentials and more Build holiday allowance for every shift you work- your work life balance is important to us . click apply for full job details
NHS Professionals
Patient Pathway Coordinator
NHS Professionals Headington, Oxfordshire
Job Title: Patient Pathway Coordinator (4) Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08:00-16:00 - 37.5 per week Reference: 89618 What you ll be responsible for: The post holder will be expected to provide cross cover the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy and Cancer waiting time targets. Main Tasks and Responsibilities Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. • To be responsible for actively managing the OP PTL and Incomplete lists. Administration • Provide primary administrative support to the consultants and clinicans, including booking follow up appointments, correspondence support and other administrative duties as required. • With the support of the Assistant Patient Pathway Coordinators, ensure the efficient administration of the service. • Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly. • Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists • Act as the first point of contact for patients coming into the department. • Ensure there is adequate cover on the reception desks and ward as required • If required, admit and discharge patients to the ward. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Adding additional list capacity on EPR as directed by management. • Book patients as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Pathway Tracking • To have an excellent working knowledge of the 18 weeks referral to treatment (RTT) rules / Cancer waiting targets / Screening wait times, as required for the job, and use them in conjunction with the OUH Elective Access Policy to proactively manage all patient pathways. • Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date order and that reporting on performance and waiting times is robust. • Escalate pathway issues if required to the Patient Pathway Team Leader and Patient Pathway Manager. • Book in clinical priority and breach date order, whilst monitoring the 18 week / Cancer PTLs or screening list to ensure any late additions are identified and processed appropriately. In doing so, take the necessary steps to avoid target breaches and resolve any issues i.e. 28 day theatre cancellations. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Liaise with clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly. • Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these. • Ensure accurate information is added to EPR / Infoflex and other internal and external IT systems and databases, as required. • Liaise with external commissioners if required Patient Pathway • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Raising clinic capacity issue to management via the Patient Pathway Team Leader and Patient Pathway Manager. • Adding additional list capacity on EPR as directed by management. • Book patients as required. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. • Answer all telephone calls in a timely manner and action as appropriate. • Maintain patient confidentiality at all times. • Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. • Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate. • Support the Team Leader, Patient Pathway Manager and Service Manager in the . click apply for full job details
Jul 01, 2026
Seasonal
Job Title: Patient Pathway Coordinator (4) Trust Location: Oxford University Hospitals NHS Foundation Trust Location: Womens Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU Hours: Mon-Fri 08:00-16:00 - 37.5 per week Reference: 89618 What you ll be responsible for: The post holder will be expected to provide cross cover the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need. Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy and Cancer waiting time targets. Main Tasks and Responsibilities Outpatient Pathway • Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action as required. • Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details. • Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriate clinician. • Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes in respect to patient cancellations. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • As required, complete clinic cancellation forms and ensure appropriately authorised (minimum 6 weeks' notice required) before processing the clinic cancellation on EPR and rescheduling of patient appointments. • Adding additional clinic capacity on EPR as directed by management, to include the use of adding appointment slots on EPR that can be booked via Choose and Book. • To be responsible for actively managing the OP PTL and Incomplete lists. Administration • Provide primary administrative support to the consultants and clinicans, including booking follow up appointments, correspondence support and other administrative duties as required. • With the support of the Assistant Patient Pathway Coordinators, ensure the efficient administration of the service. • Ensure appropriate follow up appointments are booked and escalate to Team Leader and consultant if patient cannot be booked within required time scales • Use of the digital transcription system to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress. In doing so, produce correspondence that is of high quality and conforms to the national target of 7 days from the point of clinical delivery / decision. • Open and prioritise incoming post, ensuring supporting information is available when appropriate and taking responsibility for taking action on urgent items in the absence of the clinician / Patient Pathway Coordinator. • Respond to telephone queries coming into the department, taking clear messages to pass to relevant staff to ensure requests are actioned promptly. • Using Scan IT ensure that electronic health records filing is maintained at an extremely high standard, with timely scanning of paper records on to EPR as required. • Ensure accurate filing of paper notes and records is maintained as required. • Follow the tracking procedure for the movement of all patient notes (Case Note Tracking). • On an as and when required basis, update patient details on EPR to include ensuring patients that require discharge are processed accordingly. • Actively use and manage the work lists in Revenue Cycle to manage Patients Missing Follow Up and Deferred patient lists • Act as the first point of contact for patients coming into the department. • Ensure there is adequate cover on the reception desks and ward as required • If required, admit and discharge patients to the ward. • Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions to problems, which requires the ability to understand and explain basic medical procedures and terminology. • Book interpreters for patients prior to appointments and admissions as and when required. • Book transport for patients who require it, in line with local processes and CCG guidelines. • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Adding additional list capacity on EPR as directed by management. • Book patients as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Pathway Tracking • To have an excellent working knowledge of the 18 weeks referral to treatment (RTT) rules / Cancer waiting targets / Screening wait times, as required for the job, and use them in conjunction with the OUH Elective Access Policy to proactively manage all patient pathways. • Undertake validation of the 18 week RTT PTLs and contribute to the validation of the cancer PTL where appropriate. Investigate and take appropriate action where pathways are incomplete to ensure that patients are treated in clinical priority and breach date order and that reporting on performance and waiting times is robust. • Escalate pathway issues if required to the Patient Pathway Team Leader and Patient Pathway Manager. • Book in clinical priority and breach date order, whilst monitoring the 18 week / Cancer PTLs or screening list to ensure any late additions are identified and processed appropriately. In doing so, take the necessary steps to avoid target breaches and resolve any issues i.e. 28 day theatre cancellations. • Recognise when patients are on cancer care pathways and proactively link with the MDT Coordinator and MDT Tracker to ensure these patients are actively managed through their diagnosis and treatment. • Ensure Trust systems are updated with patient pathway status information and that data quality is maintained. • Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed. • Ensure inter-provider transfers are timely and that the appropriate paperwork has been completed and sent or received. • Liaise with clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly. • Co-ordinate appointments and procedures at others hospitals and organisations, where the pathway requires input from these. • Ensure accurate information is added to EPR / Infoflex and other internal and external IT systems and databases, as required. • Liaise with external commissioners if required Patient Pathway • Actively review patient DNAs, liaising with the appropriate clinical staff and reschedule patient appointments in line with agreed local processes. • Raising clinic capacity issue to management via the Patient Pathway Team Leader and Patient Pathway Manager. • Adding additional list capacity on EPR as directed by management. • Book patients as required. General • Demonstrate high levels of customer care and be an ambassador for customer care within the Trust. • Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff. • Answer all telephone calls in a timely manner and action as appropriate. • Maintain patient confidentiality at all times. • Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00. • Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate. • Support the Team Leader, Patient Pathway Manager and Service Manager in the . click apply for full job details
Randstad Care
Admissions Support Assistant
Randstad Care
Randstad has an excellent opportunity available for admissions support assistants to join the team at Belfast Metropolitan College. The ideal candidate will provide essential administrative support during the peak student enrolment period across the Millfield, Titanic Quarter and Castlereagh campuses to ensure a smooth and welcoming experience for applicants by delivering high-quality customer service and efficient administrative support. Benefits Opportunity to work at one of the UK's largest FE / HE colleges Competitive hourly rate - Band 3 13.63 per hour Enhanced holiday package 36 hours per week as standard Monday to Friday hours Parking available at all campuses (discounted and free depending on location) Employee Assistance Programme with access to counselling Access to high street, retail and leisure discounts Refer a friend scheme (uncapped) Requirements Must hold a GCSE Maths and English grade C or equivalent Full availability for the duration of the project from 11th August to 11th September, with no planned holidays or absences permitted during this peak engagement period Proficient IT skills with the ability to use technology effectively in the workplace Proven ability to multitask and successfully cope with conflicting priorities in a fast-paced environment Strong communication skills with the ability to deal professionally with nervous or agitated students in a busy environment Flexibility to move between campuses and adapt to varying start and finish times as required Candidates will be subject to enhanced vetting / compliance checks including an Enhanced Access NI check due to the nature of this work, this may include a Barred List check for both Children & Vulnerable Adults (depending on the role) Responsibilities Handle inbound calls, answer enquiries from students, prospective students and parents Make outbound calls to support applicants, follow up on waiting lists and progress applications Conduct vital pre-enrolment checks Contact applicants who have not yet uploaded required evidence, such as proof of ID or qualifications Process telephone enrolments efficiently for direct enrolment applicants Maintain compliance with all examining board requirements requirements Respond promptly to emails and manage general administrative duties including photocopying and data entry Create, update and maintain accurate spreadsheets alongside the computerised management information system Undertake any other duties associated with administrative posts to support the college during its peak period Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Jul 01, 2026
Seasonal
Randstad has an excellent opportunity available for admissions support assistants to join the team at Belfast Metropolitan College. The ideal candidate will provide essential administrative support during the peak student enrolment period across the Millfield, Titanic Quarter and Castlereagh campuses to ensure a smooth and welcoming experience for applicants by delivering high-quality customer service and efficient administrative support. Benefits Opportunity to work at one of the UK's largest FE / HE colleges Competitive hourly rate - Band 3 13.63 per hour Enhanced holiday package 36 hours per week as standard Monday to Friday hours Parking available at all campuses (discounted and free depending on location) Employee Assistance Programme with access to counselling Access to high street, retail and leisure discounts Refer a friend scheme (uncapped) Requirements Must hold a GCSE Maths and English grade C or equivalent Full availability for the duration of the project from 11th August to 11th September, with no planned holidays or absences permitted during this peak engagement period Proficient IT skills with the ability to use technology effectively in the workplace Proven ability to multitask and successfully cope with conflicting priorities in a fast-paced environment Strong communication skills with the ability to deal professionally with nervous or agitated students in a busy environment Flexibility to move between campuses and adapt to varying start and finish times as required Candidates will be subject to enhanced vetting / compliance checks including an Enhanced Access NI check due to the nature of this work, this may include a Barred List check for both Children & Vulnerable Adults (depending on the role) Responsibilities Handle inbound calls, answer enquiries from students, prospective students and parents Make outbound calls to support applicants, follow up on waiting lists and progress applications Conduct vital pre-enrolment checks Contact applicants who have not yet uploaded required evidence, such as proof of ID or qualifications Process telephone enrolments efficiently for direct enrolment applicants Maintain compliance with all examining board requirements requirements Respond promptly to emails and manage general administrative duties including photocopying and data entry Create, update and maintain accurate spreadsheets alongside the computerised management information system Undertake any other duties associated with administrative posts to support the college during its peak period Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone. Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
Surrey County Council
Digital Skills and Work Skills Programme Lead
Surrey County Council Reigate, Surrey
The starting salary for this role is 47,142 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 28/06/2026 with interviews planned to take place on Monday 6th July at the Woking Adult Learning Centre. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 30, 2026
Full time
The starting salary for this role is 47,142 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 28/06/2026 with interviews planned to take place on Monday 6th July at the Woking Adult Learning Centre. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Panoramic Associates
Ward Manager
Panoramic Associates
Ward Manager - Mental Health Recovery Ward (North London) Full-time Salary: 40,000 - 45,000 per year (DOE) Location: North London Overview We're seeking a dedicated Ward Manager to lead a Mental Health Recovery Ward that supports adults with ongoing mental health conditions on their journey toward greater independence. This role blends hands-on clinical leadership with full operational responsibility, ensuring the highest standards of care, safety, and staff wellbeing. You'll lead a multidisciplinary team of nurses, healthcare assistants, and therapists to deliver evidence-based, recovery-focused support. The role includes overseeing day-to-day operations, managing staff rotas and resources, maintaining CQC compliance, and promoting a positive and inclusive culture where service users and staff can thrive. You'll act as a visible leader, provide mentorship, ensure robust governance and safeguarding standards, and drive continuous improvement in care delivery and outcomes. This is an opportunity to shape ward culture, empower your team, and make a genuine difference in the lives of service users. Key Responsibilities Lead and develop the ward team to deliver safe, person-centred, recovery-focused care. Oversee daily operations including staffing, rotas, and admissions/discharges. Maintain high standards of clinical governance and regulatory compliance (CQC, MHA, MCA/DoLS). Oversee staff supervision, training, and wellbeing initiatives. Ensure safe medication management, incident reporting, and risk assessments. Promote a positive, trauma-informed culture across the ward. Manage resources, budgets, and recruitment to maintain effective service delivery. Participate in the on-call rota as required. Requirements Registered Nurse (RMN) with a current NMC pin (RGN or RNLD considered with relevant MH experience). Proven leadership experience at Band 6/7 level or equivalent within mental health or rehab settings. Strong decision-making, risk assessment, and care planning skills. Understanding of Mental Health Act, Mental Capacity Act, Safeguarding, and CQC standards. Confident managing staff performance, rotas, and ward budgets. Compassionate communicator and positive role model for staff and patients. Enhanced DBS check and up-to-date PMVA or Breakaway training (or willingness to complete). Competent with electronic patient records and incident reporting systems. Benefits Competitive salary and company pension scheme. Private healthcare cover. Generous annual leave with increases based on service. Funded professional training and development opportunities. Wellbeing and employee support programmes. Staff discounts and recognition schemes. How to Apply Click 'Apply Now' for an informal discussion, or contact Harry Foster at with your CV.
Oct 06, 2025
Full time
Ward Manager - Mental Health Recovery Ward (North London) Full-time Salary: 40,000 - 45,000 per year (DOE) Location: North London Overview We're seeking a dedicated Ward Manager to lead a Mental Health Recovery Ward that supports adults with ongoing mental health conditions on their journey toward greater independence. This role blends hands-on clinical leadership with full operational responsibility, ensuring the highest standards of care, safety, and staff wellbeing. You'll lead a multidisciplinary team of nurses, healthcare assistants, and therapists to deliver evidence-based, recovery-focused support. The role includes overseeing day-to-day operations, managing staff rotas and resources, maintaining CQC compliance, and promoting a positive and inclusive culture where service users and staff can thrive. You'll act as a visible leader, provide mentorship, ensure robust governance and safeguarding standards, and drive continuous improvement in care delivery and outcomes. This is an opportunity to shape ward culture, empower your team, and make a genuine difference in the lives of service users. Key Responsibilities Lead and develop the ward team to deliver safe, person-centred, recovery-focused care. Oversee daily operations including staffing, rotas, and admissions/discharges. Maintain high standards of clinical governance and regulatory compliance (CQC, MHA, MCA/DoLS). Oversee staff supervision, training, and wellbeing initiatives. Ensure safe medication management, incident reporting, and risk assessments. Promote a positive, trauma-informed culture across the ward. Manage resources, budgets, and recruitment to maintain effective service delivery. Participate in the on-call rota as required. Requirements Registered Nurse (RMN) with a current NMC pin (RGN or RNLD considered with relevant MH experience). Proven leadership experience at Band 6/7 level or equivalent within mental health or rehab settings. Strong decision-making, risk assessment, and care planning skills. Understanding of Mental Health Act, Mental Capacity Act, Safeguarding, and CQC standards. Confident managing staff performance, rotas, and ward budgets. Compassionate communicator and positive role model for staff and patients. Enhanced DBS check and up-to-date PMVA or Breakaway training (or willingness to complete). Competent with electronic patient records and incident reporting systems. Benefits Competitive salary and company pension scheme. Private healthcare cover. Generous annual leave with increases based on service. Funded professional training and development opportunities. Wellbeing and employee support programmes. Staff discounts and recognition schemes. How to Apply Click 'Apply Now' for an informal discussion, or contact Harry Foster at with your CV.
Hays
Administrative Assistant
Hays Manchester, Lancashire
Administrative Assistant Temporary to Permanent Your new company Hays are recruiting for a temporary to permanent Administrative Assistant based on 2 sites within Manchester. You will play a vital role in supporting the smooth day-to-day operations of your department. You'll be the first point of contact for internal and external stakeholders, ensuring that administrative processes are efficient, inclusive, and aligned with the company's values. Immediate start. Your new role Key Responsibilities Provide high-quality administrative support to staff and visitors.Maintain accurate records and databases, ensuring compliance with data protection policies.Assist with scheduling meetings, preparing agendas, and taking minutes.Support the coordination of events, workshops, and activities.Respond to enquiries via email, phone, and in person in a professional and helpful manner.Process documentation related to admissions, finance, or HR (depending on department).Collaborate with colleagues to ensure consistent service delivery.Uphold values in all interactions and contribute to a positive, inclusive working environment. What you'll need to succeed Strong organisational and time-management skills.Excellent written and verbal communication.Proficiency in Microsoft Office (Word, Excel, Outlook).Ability to work independently and as part of a team.A proactive, solutions-focused approach.Experience in a similar administrative role.Familiarity with higher education or student services.Understanding of GDPR and data handling procedures. What you'll get in return This role is for an excellent business who promotes self-development; 12 weeks temporary to permanent or FTC performance-dependent. Competitive rate of pay £14.00 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Oct 03, 2025
Full time
Administrative Assistant Temporary to Permanent Your new company Hays are recruiting for a temporary to permanent Administrative Assistant based on 2 sites within Manchester. You will play a vital role in supporting the smooth day-to-day operations of your department. You'll be the first point of contact for internal and external stakeholders, ensuring that administrative processes are efficient, inclusive, and aligned with the company's values. Immediate start. Your new role Key Responsibilities Provide high-quality administrative support to staff and visitors.Maintain accurate records and databases, ensuring compliance with data protection policies.Assist with scheduling meetings, preparing agendas, and taking minutes.Support the coordination of events, workshops, and activities.Respond to enquiries via email, phone, and in person in a professional and helpful manner.Process documentation related to admissions, finance, or HR (depending on department).Collaborate with colleagues to ensure consistent service delivery.Uphold values in all interactions and contribute to a positive, inclusive working environment. What you'll need to succeed Strong organisational and time-management skills.Excellent written and verbal communication.Proficiency in Microsoft Office (Word, Excel, Outlook).Ability to work independently and as part of a team.A proactive, solutions-focused approach.Experience in a similar administrative role.Familiarity with higher education or student services.Understanding of GDPR and data handling procedures. What you'll get in return This role is for an excellent business who promotes self-development; 12 weeks temporary to permanent or FTC performance-dependent. Competitive rate of pay £14.00 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Cygnet HealthCare
Bank Maintenance Assistant
Cygnet HealthCare Harrow, Middlesex
We are looking for a skilled Bank Maintenance Assistan t with a passion for making a difference to others. Please note: This role is a cross site role covering Cygnet Kenton and Ealing with potential to expand across other London sites. You will have the chance to pick up flexible shifts Monday - Friday (8am - 4pm or 9am - 5pm) Cygnet Lodge Kenton, in North-West London, offers a flexible mental health rehabilitation pathway for women including High-Support Inpatient Rehabilitation (Level 2) and Community Rehabilitation (Level 1). This dual-level rehabilitation model ensures that women receive the support they need while developing independence at their own pace. Women placed with us often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We can support up to 15 women who are ready to step down from short or longer term mental health services. We aim to equip the women in our care with the skills they need to live successfully in the community, therefore reducing the likelihood of requiring future inpatient admissions. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your day-to-day Provide a comprehensive maintenance & repair service Carry out a range of tasks including basic joinery, plumbing, painting & general building work Maintain plant, services & vehicles in working order Comply with safe working practices & report faulty equipment & potential hazards Travel to other sites & on occasions be on call to carry out emergency repairs outside of normal working hours Check the fire alarm points weekly, including fire exits, door retaining devices & fire emergency lights Why Cygnet? We'll offer you An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks You are Experienced in all types of painting and decorating in both indoor and outdoor environments Willing to travel & hold a full valid driving licence Able to communicate at all levels & record detailed, accurate maintenance information Skilled at DIY & general maintenance Preferably Level 2 Diploma qualified in Painting & Decorating/Maintenance Friendly, conscientious & an excellent team member with a positive attitude Successful candidates will be required to undergo an enhanced DBS check. Ready to make a positive change? Please click on the 'apply now' link below. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Oct 01, 2025
Full time
We are looking for a skilled Bank Maintenance Assistan t with a passion for making a difference to others. Please note: This role is a cross site role covering Cygnet Kenton and Ealing with potential to expand across other London sites. You will have the chance to pick up flexible shifts Monday - Friday (8am - 4pm or 9am - 5pm) Cygnet Lodge Kenton, in North-West London, offers a flexible mental health rehabilitation pathway for women including High-Support Inpatient Rehabilitation (Level 2) and Community Rehabilitation (Level 1). This dual-level rehabilitation model ensures that women receive the support they need while developing independence at their own pace. Women placed with us often come from multiple placement breakdowns, failed treatment programmes or are stepping down from secure settings. We can support up to 15 women who are ready to step down from short or longer term mental health services. We aim to equip the women in our care with the skills they need to live successfully in the community, therefore reducing the likelihood of requiring future inpatient admissions. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your day-to-day Provide a comprehensive maintenance & repair service Carry out a range of tasks including basic joinery, plumbing, painting & general building work Maintain plant, services & vehicles in working order Comply with safe working practices & report faulty equipment & potential hazards Travel to other sites & on occasions be on call to carry out emergency repairs outside of normal working hours Check the fire alarm points weekly, including fire exits, door retaining devices & fire emergency lights Why Cygnet? We'll offer you An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks You are Experienced in all types of painting and decorating in both indoor and outdoor environments Willing to travel & hold a full valid driving licence Able to communicate at all levels & record detailed, accurate maintenance information Skilled at DIY & general maintenance Preferably Level 2 Diploma qualified in Painting & Decorating/Maintenance Friendly, conscientious & an excellent team member with a positive attitude Successful candidates will be required to undergo an enhanced DBS check. Ready to make a positive change? Please click on the 'apply now' link below. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
Hays
Administrative Assistant
Hays Manchester, Lancashire
Administrative Assistant Temporary to Permanent Your new company Hays are recruiting for a temporary to permanent Administrative Assistant based on 2 sites within Manchester. You will play a vital role in supporting the smooth day-to-day operations of your department. You'll be the first point of contact for internal and external stakeholders, ensuring that administrative processes are efficient, inclusive, and aligned with the company's values. Immediate start. Your new role Key Responsibilities Provide high-quality administrative support to staff and visitors.Maintain accurate records and databases, ensuring compliance with data protection policies.Assist with scheduling meetings, preparing agendas, and taking minutes.Support the coordination of events, workshops, and activities.Respond to enquiries via email, phone, and in person in a professional and helpful manner.Process documentation related to admissions, finance, or HR (depending on department).Collaborate with colleagues to ensure consistent service delivery.Uphold values in all interactions and contribute to a positive, inclusive working environment. What you'll need to succeed Strong organisational and time-management skills.Excellent written and verbal communication.Proficiency in Microsoft Office (Word, Excel, Outlook).Ability to work independently and as part of a team.A proactive, solutions-focused approach.Experience in a similar administrative role.Familiarity with higher education or student services.Understanding of GDPR and data handling procedures. What you'll get in return This role is for an excellent business who promotes self-development; 12 weeks temporary to permanent or FTC performance-dependent. Competitive rate of pay £14.00 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
Oct 01, 2025
Full time
Administrative Assistant Temporary to Permanent Your new company Hays are recruiting for a temporary to permanent Administrative Assistant based on 2 sites within Manchester. You will play a vital role in supporting the smooth day-to-day operations of your department. You'll be the first point of contact for internal and external stakeholders, ensuring that administrative processes are efficient, inclusive, and aligned with the company's values. Immediate start. Your new role Key Responsibilities Provide high-quality administrative support to staff and visitors.Maintain accurate records and databases, ensuring compliance with data protection policies.Assist with scheduling meetings, preparing agendas, and taking minutes.Support the coordination of events, workshops, and activities.Respond to enquiries via email, phone, and in person in a professional and helpful manner.Process documentation related to admissions, finance, or HR (depending on department).Collaborate with colleagues to ensure consistent service delivery.Uphold values in all interactions and contribute to a positive, inclusive working environment. What you'll need to succeed Strong organisational and time-management skills.Excellent written and verbal communication.Proficiency in Microsoft Office (Word, Excel, Outlook).Ability to work independently and as part of a team.A proactive, solutions-focused approach.Experience in a similar administrative role.Familiarity with higher education or student services.Understanding of GDPR and data handling procedures. What you'll get in return This role is for an excellent business who promotes self-development; 12 weeks temporary to permanent or FTC performance-dependent. Competitive rate of pay £14.00 per hour What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. #
EDEX
School Admin Assistant & Receptionist
EDEX
Admin Assistant & Exams Officer A Primary school located in Hammersmith & Fulham are looking to appoint an Admin Assistant & Exams Officer - This is for a September 2025 start. Permanent contract, full-time or term time only (Work 39 weeks + 2 weeks, but get paid for 52 weeks). The salary for the post is £26,000. This is a unique and exciting opportunity to join a flourishing school, who place a huge emphasis on improving the life chances and raising the aspirations of young people, the school believe that anything is possible for students if they put their heart and mind to whatever it is they want to achieve. What will you do as an Admin Assistant & Exams Officer? To assist the Deputy Headteacher (Assessment, Recording and Reporting) and Data Manager. Establish, maintain and develop efficient and effective school data processes and systems. Running each academic and pastoral reporting session - from setting up a mechanism for data collection, through to printing and distributing the reports to go home and associated analysis with the analysis of Internal Exams and Key Stage Results. To undertake specific, advanced data analysis for various interested parties; to include: Vulnerable group progress tracking; School-focussed Progress tracking analysis (conditional formatting); Exams Residual Analysis To undertake ad hoc analysis/reporting as required, this might involve consultation with interested parties and using analytical thinking to resolve problems. To assist with SIMS database tasks; new student admissions, new/amended student timetables, changing students records (eg. parental contacts, address, medical info, etc.) uploading and downloading of Common Transfer Files (CTFs). assist in the completion, reconciliation and submission of the School Censuses To carry out other similar duties as required and as are commensurate with the grade of the To ensure and maintain all administrative and organisational aspects of the examination and assessment system, to include exam season preparation, data collection for registration and entry, checking and processing, liaison with course leaders, estimated grades collection and submission, coursework mark collection and submission, subsequent parcelling and despatch of coursework, plus general tasks such as photocopying and filing. Entry documentation and timetable issue to candidates Identification and resolution of exam clashes Results processing and issue to candidates Results lists and associated documentation to staff Coordination of application for and processing of access arrangements/ special consideration/ enquiries into results/ publications orders and management of exams budget Checking of receipt and secure storage of confidential materials Maintaining day-to-day contact with the Awarding Bodies Drawing up exam timetables (including for SATS and internal examinations) Management of the post-results services available Management of malpractice procedures should the need arise Appropriate circulation of incoming information, logging important communications and generally ensuring an efficient office environment. Management of assessment and target setting data of all students. Analysis of data alongside Deputy Headteacher.The above is just a snapshot of your day-to-day duties for this Admin Assistant & Exams Officer opportunity, we can provide extensive details, so if you're interested click apply today and your dedicated consultant (Joe) will be in touch within 24 hours if shortlisted! SCHOOL DETAILS Graded as "Good" in latest Ofsted report Fantastic Head Teacher - very driven, and eager to find the best staff Plenty of opportunity to grow & develop within the post Located in the Borough of Hammersmith & Fulham PERSON SPECIFICATION Good written & oral skills Exceptional organisational skills and time management Ideally previous experience within the role in a school or FE environment - (Not essential) Background within Data or SIMS Knowledge of career paths and /or higher education & willingness to learn more If you are interested in this Admin Assistant & Exams Officer opportunity, click apply today to send your CV to your dedicated consultant at EdEx (Joe) and he will be in touch within 24 hours if shortlisted! Don't delay applying for this role if you're interested as interviews can be held straight away for successful applicants! Further details can be provided on the phone! Admin Assistant & Exams Officer INDT
Oct 01, 2025
Full time
Admin Assistant & Exams Officer A Primary school located in Hammersmith & Fulham are looking to appoint an Admin Assistant & Exams Officer - This is for a September 2025 start. Permanent contract, full-time or term time only (Work 39 weeks + 2 weeks, but get paid for 52 weeks). The salary for the post is £26,000. This is a unique and exciting opportunity to join a flourishing school, who place a huge emphasis on improving the life chances and raising the aspirations of young people, the school believe that anything is possible for students if they put their heart and mind to whatever it is they want to achieve. What will you do as an Admin Assistant & Exams Officer? To assist the Deputy Headteacher (Assessment, Recording and Reporting) and Data Manager. Establish, maintain and develop efficient and effective school data processes and systems. Running each academic and pastoral reporting session - from setting up a mechanism for data collection, through to printing and distributing the reports to go home and associated analysis with the analysis of Internal Exams and Key Stage Results. To undertake specific, advanced data analysis for various interested parties; to include: Vulnerable group progress tracking; School-focussed Progress tracking analysis (conditional formatting); Exams Residual Analysis To undertake ad hoc analysis/reporting as required, this might involve consultation with interested parties and using analytical thinking to resolve problems. To assist with SIMS database tasks; new student admissions, new/amended student timetables, changing students records (eg. parental contacts, address, medical info, etc.) uploading and downloading of Common Transfer Files (CTFs). assist in the completion, reconciliation and submission of the School Censuses To carry out other similar duties as required and as are commensurate with the grade of the To ensure and maintain all administrative and organisational aspects of the examination and assessment system, to include exam season preparation, data collection for registration and entry, checking and processing, liaison with course leaders, estimated grades collection and submission, coursework mark collection and submission, subsequent parcelling and despatch of coursework, plus general tasks such as photocopying and filing. Entry documentation and timetable issue to candidates Identification and resolution of exam clashes Results processing and issue to candidates Results lists and associated documentation to staff Coordination of application for and processing of access arrangements/ special consideration/ enquiries into results/ publications orders and management of exams budget Checking of receipt and secure storage of confidential materials Maintaining day-to-day contact with the Awarding Bodies Drawing up exam timetables (including for SATS and internal examinations) Management of the post-results services available Management of malpractice procedures should the need arise Appropriate circulation of incoming information, logging important communications and generally ensuring an efficient office environment. Management of assessment and target setting data of all students. Analysis of data alongside Deputy Headteacher.The above is just a snapshot of your day-to-day duties for this Admin Assistant & Exams Officer opportunity, we can provide extensive details, so if you're interested click apply today and your dedicated consultant (Joe) will be in touch within 24 hours if shortlisted! SCHOOL DETAILS Graded as "Good" in latest Ofsted report Fantastic Head Teacher - very driven, and eager to find the best staff Plenty of opportunity to grow & develop within the post Located in the Borough of Hammersmith & Fulham PERSON SPECIFICATION Good written & oral skills Exceptional organisational skills and time management Ideally previous experience within the role in a school or FE environment - (Not essential) Background within Data or SIMS Knowledge of career paths and /or higher education & willingness to learn more If you are interested in this Admin Assistant & Exams Officer opportunity, click apply today to send your CV to your dedicated consultant at EdEx (Joe) and he will be in touch within 24 hours if shortlisted! Don't delay applying for this role if you're interested as interviews can be held straight away for successful applicants! Further details can be provided on the phone! Admin Assistant & Exams Officer INDT
Healthcare Homes
Domestic Assistant
Healthcare Homes Manchester, Lancashire
Domestic Assistant The Chase, Watford £12.21 per hour Bank hours available Do you have good attention to detail and want to help make a difference in people's lives? If you are kind, compassionate and committed, we would love for you to join our housekeeping team at our lovely care home, The Chase. The Chase is a large, modern care home which provides residential and nursing care to elderly people living in Hertfordshire. The home contains a number of unique amenities readily available to residents and there is a strong focus on outdoor based activities and keeping residents active and healthy. What would a typical day look like? Ensuring our residents rooms and communal areas remain clean and tidy Preparing vacant rooms for viewings and new admissions Stock control and storage of cleaning equipment and chemicals Whether you are an experienced Domestic Assistant or are looking to start a new career in a rewarding and fulfilling role, we can provide you with a thorough induction and training programme to further develop your skills along with the support and guidance of a well-established team who truly value their colleagues. In return we offer a comprehensive benefits package including: Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £1000 per person Employee Assistance Programme to support your mental health and wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities Blue Light Card offering a number of discounts across retail and hospitality Recognition and Long Service awards Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents. If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today.
Sep 24, 2025
Full time
Domestic Assistant The Chase, Watford £12.21 per hour Bank hours available Do you have good attention to detail and want to help make a difference in people's lives? If you are kind, compassionate and committed, we would love for you to join our housekeeping team at our lovely care home, The Chase. The Chase is a large, modern care home which provides residential and nursing care to elderly people living in Hertfordshire. The home contains a number of unique amenities readily available to residents and there is a strong focus on outdoor based activities and keeping residents active and healthy. What would a typical day look like? Ensuring our residents rooms and communal areas remain clean and tidy Preparing vacant rooms for viewings and new admissions Stock control and storage of cleaning equipment and chemicals Whether you are an experienced Domestic Assistant or are looking to start a new career in a rewarding and fulfilling role, we can provide you with a thorough induction and training programme to further develop your skills along with the support and guidance of a well-established team who truly value their colleagues. In return we offer a comprehensive benefits package including: Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £1000 per person Employee Assistance Programme to support your mental health and wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities Blue Light Card offering a number of discounts across retail and hospitality Recognition and Long Service awards Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents. If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today.

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