434 jobs found

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG25R38 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG27R40 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR3 INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Job title : Customer Service Agent Salary: £25,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team in Nottingham. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Customer Service Agent Answer incoming customer phone calls Respond to customer emails in a professional and timely manner Log, update and manage tickets within the ticketing system Add updates to internal trackers and records Handle and respond to customer complaints Escalate complex or urgent issues to the appropriate team Provide a high standard of customer service at all times Skills and Experience: Customer Service Agent Strong customer service skills Good administrative and organisational skills Confident written and verbal communication Ability to manage multiple tasks and prioritise effectively Comfortable using IT systems and maintaining accurate records Working Pattern: 7.5 working hours per day plus a 1-hour lunch break Shifts between 8:00am and 6:00pm No weekend work Office-based 5 days per week during initial training period Hybrid working available after training, with 3 days in the office and 2 days working from home We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

Service Advisor Vacancy In Heathrow! Our client, a reputable family-run dealer group established since the 1970s, is seeking an experienced Service Advisor to join their well-established dealership in the Heathrow area. This is an excellent opportunity for a dedicated motor trade professional with a focus on customer service to advance their career within a supportive and vibrant environment. Benefits for the successful the Service Advisor: Basic salary up to £32,000 plus bonus Monday to Friday working pattern, 40-hour week spread across three shifts One in three Saturday mornings, paid at 1.5x rate 22 days holiday plus bank holidays Discounted high street retail benefits Buy/sell holiday scheme and additional leave options Pension scheme MOT testing support Mental health assistance Referral bonus schemes Opportunities to develop skills and progress within a respected dealer group Duties of the Service Advisor: Provide exceptional customer service face-to-face and over the phone Manage workshop work in progress (WIP) and ensure efficient scheduling for MOT and services Keep customers updated on vehicle progress and address any delays proactively Maintain high standards of customer care to foster long-term relationships Assist with parts sales both within the branch and externally Support the sales team with vehicle and service promotion where appropriate Ensure workshop utilisation is maximised and all work is completed within deadlines Requirements: Previous experience in a Service Advisor role within the automotive or commercial vehicle industry (essential) Full UK valid driving licence Proven ability to deliver outstanding customer service and communication Strong organisational skills and attention to detail Ability to work independently and as part of a team Motivated with a proactive approach to learning and development Knowledge of the commercial vehicle sector is advantageous but not essential This Service Advisor position offers a fantastic platform for career growth within a well-regarded family-run dealership group. The successful individual will be a professional, customer-focused individual eager to contribute to the ongoing success of the service department. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Heathrow and Greater London, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

Head of Quality Acton, London Old Oak Common Station Competitive Salary + Car Allowance and Benefits Are you passionate about leading a quality function that drives excellence and ensures compliance across large infrastructure projects? We are seeking a Head of Quality to oversee and drive the quality management system for Lindner Prater. This key leadership role involves ensuring all processes meet contractual, regulatory, and industry standards while promoting a culture of continuous improvement. Lindner Prater is delivering the specialist fa ade, roofing and building envelope package for Old Oak Common, one of the UK's largest infrastructure projects and London's newest transport superhub. Part of the Lindner Group, Lindner Prater operates as one of the UK's leading building envelope contractors. The wider Lindner Group has a global presence and generates annual revenues of more than 1 billion. The successful candidate will: Lead the ongoing development and maintenance of the Project Quality Management System in line with ISO 9001 and client standards. Develop, implement, and monitor quality assurance and control procedures, inspection plans, and non-conformance management. Coordinate and support audits, ensuring compliance and readiness with external and internal stakeholders. Support project handover and closeout, ensuring comprehensive quality records and defect resolution. You will have: Extensive experience in managing ISO 9001 quality systems within the construction or infrastructure industry. Proven leadership skills, with the ability to influence internal teams and external stakeholders. Strong understanding of construction methods, standards, and inspection procedures. If you're ready to lead quality excellence in a dynamic project environment, we want to hear from you. For further information contact Luke O'Driscoll at or on (phone number removed). Job reference LOD4801. Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed).

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS : Full Time, 35 hours per week WORKING PATTERN : Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE : 3 August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor, you'll be the first point of contact for customers raising concerns. You'll take inbound calls to log and clarify new complaints, ensuring all details are captured accurately from the outset. You'll also review existing complaint cases to ensure records are complete and up to date, while supporting the team with associated administration. You'll build trust with customers on every call you take. By listening carefully, asking the right questions, and paying close attention to detail, you'll make sure complaints are clearly understood and recorded to help deliver the right outcomes. Day to day, you'll be: Taking a high volume of inbound calls to log and clarify new complaints. Ensuring accurate and detailed complaint records are created and maintained. Reviewing existing complaint logs to check for completeness and quality. Completing a range of back-office administrative tasks to support complaint handling. Multi-tasking between telephony work and system-based activities. Demonstrating strong attention to detail to ensure high-quality data capture. Supporting a fair and consistent customer experience through accurate record-keeping. Being proactive in your approach to learning and personal development. Why Lloyds Banking Group? Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here. Benefits Work from home 3 days per week Prime location in Dundee Close to public transport links First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What you'll need Strong communication and listening skills, with a professional and friendly telephone manner. High attention to detail and the ability to capture accurate information. Confidence in handling a high volume of calls. Good all-round IT skills, including experience of using Microsoft applications. A methodical and organised approach to tasks and administration. The ability to ask the right questions to fully understand customer concerns. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Audit Senior Manager Cheltenham £65,000 - £75,000 An established and growing audit practice based in Staverton, near Cheltenham, is seeking a talented Audit Senior Manager to join the team. This is an exciting opportunity for a qualified and ambitious professional who thrives in a collaborative and fast-paced environment. You will play a key leadership role, managing and mentoring a high-performing audit team, contributing to strategic decisions, and working closely with a wide variety of clients, from high-growth start-ups to leading established businesses. With exposure to complex audits and advisory projects across multiple industries, this role offers the chance to make a meaningful impact, expand your technical expertise, and accelerate your career within a firm that values integrity, innovation, and people. What's great about this Audit Senior Manager role? Hybrid working model. Genuine work / life balance. 28 Days annual leave with the option to purchase more. Clear routes for progression up to Partner level. Idyllic offices surrounded by scenic views. Friendly and welcoming team. Health and wellbeing package. Firm wide events including summer and winter socials. Your role as an Audit Senior Manager: You will manage a portfolio of audit clients across a variety of different industries and sizes with turnovers ranging from £1M-£100M. You will build strong relationships with new and existing clients, acting as a trusted advisor on both technical and commercial matters. Take direct responsibility for the delivery of services, including renumeration planning, group structures, and other advisory support. You will also support clients through corporate transactions such as acquisitions, disposals, fundraising and more. Actively contribute to business development, including managing existing clients and targeting new audit and non-audit opportunities. Lead and support team and junior members. What you'll need to succeed: You will be ACA / ACCA qualified. Strong experience within a mid-tier firm, having worked on similar sized clients. Confident in business development and relationship management. Ability to lead and guide members of your team. What next: If you're driven to lead with purpose and want to be part of an organisation that supports your growth and success, I'd love to hear from you: As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Senior Tax Manager - Expert Advice, Real Impact FULLY REMOTE WORKING We are supporting a leading and well-respected business consultancy seeking an experienced Senior Tax Manager to join our highly regarded advisory team. In this role, you will deliver written tax consultancy to a broad portfolio of accountancy firms, from sole practitioners to top-tier practices. As part of our specialist VIP unit, you'll provide insightful, practical solutions to complex tax issues, making a real difference to clients nationwide. Day to Day Advise on a wide range of technical tax matters, including reorganisations, IHT, CGT, and more. Respond to consultancy requests with clear, professional advice delivered via email and written reports. Engage with clients to understand their needs and offer tailored, solution-focused guidance. Keep thorough records of interactions via our secure online portal. Work collaboratively with peers to review cases, share insights, and ensure high-quality outcomes. Stay ahead of industry trends and changes in tax legislation. What's on Offer Flexible Working: Work fully remotely or choose a hybrid arrangement-your work style, your choice. No Timesheets or Billing Targets: Focus on doing what you do best-advising. Supportive Environment: Access to professional resources, team collaboration tools, and office meetups. Professional Growth: CPD support, access to further qualifications, and genuine opportunities to develop. Attractive Benefits Package, including: Contributory pension scheme Healthcare plan (Medicash) Profit sharing (typically 4%, with potential up to 8%) Employee assistance program 25 days' holiday (rising to 28), plus bank holidays and your birthday off Season ticket loan, private health care, referral incentives, and more If you're a tax professional with a passion for problem-solving and a keen eye for detail. You enjoy tackling complex technical issues, thrive in a collaborative environment, and are motivated by helping clients succeed. Your written communication is clear, precise, and impactful then we want to hear from you! Ready to take the next step in your tax career with a consultancy that values expertise and supports your growth? 51774CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG28R41 The Portfolio Group are acting on behalf of our client in recruiting for this position.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R38 The Portfolio Group are acting on behalf of our client in recruiting for this position.

HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BG1R7 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Senior HR Advisor - Manchester - Competitive Portfolio are delighted to represent our client in their search for a Senior HR Advisor on a 12-month FTC. Our client is an established law firm with international business reach. They have an excellent reputation and have consistently won awards over the past few years. They are dedicated to excellent service delivery and outcomes, with an established ambitious, supportive, and innovative culture. They pride themselves on innovation and adopt a modern approach to work with excellent opportunities for learning and training. As part of the HR team aligned to the key fee earner groups in the UK, you will be responsible for supporting the achievement of the firm's growth and development plans you will get involved in a number of ad hoc projects across the HR team, supporting colleagues in other locations or teams as needed. Fostering strong working relationships through your business partnering experience, you will support the team with day to day with operational HR tasks and work together to drive forward their strategic priorities. Responsibilities include, but not limited to: Employee Relations Working with line/HR Managers in handling absence cases, including providing appropriate support and timely submission of any occupational health referral or income protection forms as applicable Providing assistance and advice with regard to the day-to-day application of HR policies and procedures Providing day to day benefits information and advice as required. Being aware of the terms and conditions applicable to the various roles within the firm, and ensuring that the appropriate benefits are in place for staff in a timely manner Working with line/HR Managers in handling any employee relation issues that arise, such as disciplinary or grievances, providing appropriate and timely support and maintaining appropriate records Dealing with all maternity or shared parental leavers, returners and others to include handling working flexibly applications in conjunction with the line/HR Manager Resourcing Working alongside the Resourcing team, providing support to the HR Managers in the provision of timely and cost effective and efficient resource management across teams Liaising with recruiting line/HR managers to establish a business case and authorisation of vacancies before commencing with appropriate sourcing and attraction methodologies. Appropriate liaison with HR Shared Services regarding staff changes and provision of management information Supporting the recruitment and ongoing development of Apprentices/Graduates, including liaising with the Early Careers team and any relevant training provider as required Supporting all new joiners from point of offer to date of commencement, as well as assisting with inductions/integration plans Supporting leavers from point of resignation to leaving date. Conducting exit interviews as required and reviewing relevant MI/turnover themes Performance Management Assisting in the provision of rigorous performance management support as required Supporting the annual and interim performance review processes to ensure all performance reviews take place and are documented appropriately. Supporting the annual salary review process for all teams Other Produce MI and monthly reports to identify trends within BS teams Involved in and taking the lead on ad hoc projects within the BS teams on a regular basis Supporting on the delivery of the firm wide engagement and/or inclusion survey and liaising with managers to identify appropriate actions to address survey feedback Required skills and experience include, but not limited to: Evidence of taking a proactive role within a HR team with strong business partnering experience Ideally you will be of graduate calibre and either part or fully CIPD qualified, but this is not essential Previous generalist HR experience at a similar level required, ideally but not necessarily within a professional services or similar fast paced environment Can work autonomously with minimal supervision A demonstrable ability to influence at senior levels; excellent written and verbal communication skills A clear ability to manage a complex and changing workload, flexibly and efficiently A strong team orientation Ability to juggle multiple tasks and deadlines whilst always maintaining a high attention to detail Highly computer literate, in particular strong Excel skills For more information on this exciting role, please get in touch to discuss further. 51725MSWR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.

Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.

Regional Communications Manager We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones. The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills. Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Position: Regional Communications Manager Location: Hybrid working: two days a week in an OnSide office combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required. Salary: £40 - £45k per annum Hours: Full-time (37.5 hours/week) Contract: Permanent Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts. Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.) First stage interviews (virtual): Thursday 16 July 2026 Second stage interviews (in-person): Thursday 22 July, Location TBC About the Role With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards thier long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including Thurrock, Wakefield, Burnley and Wrexham. This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone s relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities. It is important to note that this role lays the foundations for each new Youth Zones ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial. About You We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels. You will have experience of: Communications, either in agency or in house All-round integrated communications experience, including PR, copywriting and digital Building relationships with journalists and working with the media Advising internal and external teams and stakeholders at all levels Working directly with young people. Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics Managing creative/design/digital agencies and briefing design and print teams If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you. About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities. It s about opportunity. You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Calling all HR professionals and employment enthusiasts! Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on challenges and want to be part of a vibrant, expanding team, this is your golden ticket! You will provide HR and Employment Law advice to clients across various industries across the UK. This is a great opportunity for a HR specialist or People Manager looking to accelerate their career. The successful candidate will be given a high level of training, with opportunities to progress and fasttrack their career! The HR Advisor will also be responsible for: Supporting and guiding clients with Employment Law/HR enquiries Supporting with advice on documentation, drafting HR documents Taking ownership and responsibility of cases to resolution, building relationsihps with clients Attending legal briefings and internal company training, staying informed on changes in legislation Benefits Continuous development from Day 1 25 Days Holiday + 8 Bank holidays (increases to 28 with service) Your birthday off - how will you celebrate? Regular updates on Employment Law so you're always up to date Competitive salary framework reviewed twice annually Free EAP for those days when we all need someone to talk to Private medical with BUPA (with length of service) Social Committee to arrange fun events Department budget for a quarterly day out A senior team that listens to and responds to team feedback Career Pathways to develop your skills and support your progression through the business P47171LSR10 INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Calling all HR professionals and employment enthusiasts! Core hours - Saturday - Sunday (8 hour shifts) 7am - 8pm - any hours between that. Open to full-time / part-time 5 week induction Monday - Friday 9-5pm Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket! If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options. The HR Advisor will also be responsible for: Supporting clients with legally compliant advice and a personal touch Guiding clients with all employment law/HR enquiries received Providing options and being revolutionary with your ideas! Take ownership and responsibility of cases to resolution Building rapport and relationships with clients on each interaction Putting the client first by responding within contractual SLA's Recording advice accurately against the appropriate cases on the relevant databases Supporting with advice on documentation and information implementation Supporting clients in drafting 'ad-hoc' letters where appropriate Attending legal briefings and internal company training to ensure that advice provided is compliant with our services Being responsible for your own self-study and being current with changes in legislation and best practice Benefits Continuous development from Day 1 25 Days Holiday + 8 Bank holidays (increases to 28 with service) Your birthday off - how will you celebrate? Regular updates on Employment Law so you're always up to date Competitive salary framework reviewed twice annually Free EAP for those days when we all need someone to talk to Private medical with BUPA (with length of service) Social Committee to arrange fun events Department budget for a quarterly day out A senior team that listens to and responds to team feedback Career Pathways to develop your skills and support your progression through the business P47171LSR6 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.

Health & Safety Advisor Opportunity! Are you passionate about health and safety and ready to make a difference? Keen to an organisation that will support you with courses such as NVQ Dip L6 in Occupational Health and Safety Management Fire Safety and Risk Management NVQ Dip L5 Food Safety L4 Pre Construction L3 We're seeking a dynamic and driven Health & Safety Advisor to join our clients growing team, where you'll provide invaluable advice and support to clients across a range of industries. In this role, you'll be the go-to advisor for all things health and safety, helping clients navigate compliance requirements and mitigate risks, ensuring their operations are safe and legally sound. With the support of a collaborative, forward-thinking team, you'll thrive in a fast-paced environment, making a real difference to the safety and wellbeing of businesses everywhere. Not only will you be making a direct impact on your clients' safety practices, but our client will also invest in your personal development! Offering training courses in key areas such as Health & Safety, Food Safety, Fire Safety, and more to keep you at the forefront of industry knowledge! Day-to-Day Provide expert health and safety advice via phone and email, ensuring clients understand their responsibilities and risks. Guide clients through using their online health and safety systems, and proactively reach out to address their needs. Conduct detailed research to deliver accurate, comprehensive support. Work with external agencies, representing clients when necessary, and ensuring compliance. Review and recommend updates to management systems and risk assessments. Meet deadlines for delivering key calls and services to clients. Create useful documents such as guidance notes, risk assessments, and checklists. Collaborate with Business Development Managers (BDMs) to review prospective clients' documents and contribute to the sales process. Take ownership of client cases from start to finish, ensuring smooth transitions and strong client relationships. Stay current with legal updates and company training to deliver up-to-date advice. Present internal and external training sessions and webinars to share your knowledge with colleagues and clients. YOU? A proactive "can-do" attitude with a desire to continuously learn and grow. Excellent communication skills and a knack for thriving in a fast-paced environment. A flexible, adaptable approach with the ability to work under pressure. Practical experience in health and safety, with a passion for developing your career. Eager to generate new business and referrals. Quick on your feet with strong research and problem-solving skills. A natural multitasker with the ability to prioritize and work independently. Solid written communication skills and proficiency with MS Office. 51448CCR INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Calling all HR professionals and employment enthusiasts! Core hours - Saturday - Sunday (8 hour shifts) 7am - 8pm - any hours between that. Open to full-time / part-time 5 week induction Monday - Friday 9-5pm Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket! If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for experienced HR Advisors to join a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group. In the role, the successful candidate will give professional HR and Employment Law advice and excellent service to clients across Great Britain and Northern Ireland. Teamwork is important to ensure the advice provided to clients, via telephone and email, is legally compliant and meets the specific needs of the clients' business. In some cases, it may be required to highlight options that are non-compliant and therefore ensure the client is fully aware of the risks of there options. The HR Advisor will also be responsible for: Supporting clients with legally compliant advice and a personal touch Guiding clients with all employment law/HR enquiries received Providing options and being revolutionary with your ideas! Take ownership and responsibility of cases to resolution Building rapport and relationships with clients on each interaction Putting the client first by responding within contractual SLA's Recording advice accurately against the appropriate cases on the relevant databases Supporting with advice on documentation and information implementation Supporting clients in drafting 'ad-hoc' letters where appropriate Attending legal briefings and internal company training to ensure that advice provided is compliant with our services Being responsible for your own self-study and being current with changes in legislation and best practice Benefits Continuous development from Day 1 25 Days Holiday + 8 Bank holidays (increases to 28 with service) Your birthday off - how will you celebrate? Regular updates on Employment Law so you're always up to date Competitive salary framework reviewed twice annually Free EAP for those days when we all need someone to talk to Private medical with BUPA (with length of service) Social Committee to arrange fun events Department budget for a quarterly day out A senior team that listens to and responds to team feedback Career Pathways to develop your skills and support your progression through the business P47171LS1R7 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.