We are looking for an experienced Business Systems Manager to lead the development, delivery and optimisation of core business systems within a forward-thinking organisation.This is a key leadership role, responsible for ensuring systems align with strategic objectives, supporting operational excellence, and enabling data-driven decision-making across the business.You'll act as a trusted partner to senior stakeholders, driving innovation, improving processes, and delivering high-impact technology solutions. As our Business Systems Manager, you will: - Lead the design, implementation and continuous improvement of business systems and applications Ensure systems align with organisational and IT strategy Deliver business intelligence and reporting solutions to support decision-making Manage system life cycle, including upgrades, maintenance, performance and vendor relationships Oversee ICT projects, ensuring delivery to scope, time, budget and quality standards Drive innovation by identifying opportunities to enhance systems and processes Support regulatory and statutory reporting requirements and compliance frameworks Develop robust data protection, security, and business continuity practices Lead, coach and develop a small team of technical specialists Build strong relationships with stakeholders across all levels of the organisation You will be a proactive and strategic IT leader with strong technical and stakeholder management capability. If you possess a combination of the following skills, then LET'S TALK! Proven experience managing or leading business systems / applications teams Strong knowledge of Microsoft business applications, Windows Server, SQL Server and BI tools Experience delivering complex IT projects and change initiatives Ability to translate technical concepts into clear business outcomes Strong stakeholder engagement skills, including working with senior leaders Knowledge of GDPR and data protection practices Excellent organisational, prioritisation and communication skills The following would be advantageous but not essential: - Experience within a complex or regulated environment Certifications such as PRINCE2, VMware (VCP), MCSE, CCNA Knowledge of high availability systems, disaster recovery and enterprise architecture In return, you will be rewarded with a competitive salary (circa 60k), a generous pension scheme -16.5% employer contribution, hybrid work (typically 60% on-site) and the opportunity to shape and influence systems strategy in a collaborative and forward-looking environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 03, 2026
Full time
We are looking for an experienced Business Systems Manager to lead the development, delivery and optimisation of core business systems within a forward-thinking organisation.This is a key leadership role, responsible for ensuring systems align with strategic objectives, supporting operational excellence, and enabling data-driven decision-making across the business.You'll act as a trusted partner to senior stakeholders, driving innovation, improving processes, and delivering high-impact technology solutions. As our Business Systems Manager, you will: - Lead the design, implementation and continuous improvement of business systems and applications Ensure systems align with organisational and IT strategy Deliver business intelligence and reporting solutions to support decision-making Manage system life cycle, including upgrades, maintenance, performance and vendor relationships Oversee ICT projects, ensuring delivery to scope, time, budget and quality standards Drive innovation by identifying opportunities to enhance systems and processes Support regulatory and statutory reporting requirements and compliance frameworks Develop robust data protection, security, and business continuity practices Lead, coach and develop a small team of technical specialists Build strong relationships with stakeholders across all levels of the organisation You will be a proactive and strategic IT leader with strong technical and stakeholder management capability. If you possess a combination of the following skills, then LET'S TALK! Proven experience managing or leading business systems / applications teams Strong knowledge of Microsoft business applications, Windows Server, SQL Server and BI tools Experience delivering complex IT projects and change initiatives Ability to translate technical concepts into clear business outcomes Strong stakeholder engagement skills, including working with senior leaders Knowledge of GDPR and data protection practices Excellent organisational, prioritisation and communication skills The following would be advantageous but not essential: - Experience within a complex or regulated environment Certifications such as PRINCE2, VMware (VCP), MCSE, CCNA Knowledge of high availability systems, disaster recovery and enterprise architecture In return, you will be rewarded with a competitive salary (circa 60k), a generous pension scheme -16.5% employer contribution, hybrid work (typically 60% on-site) and the opportunity to shape and influence systems strategy in a collaborative and forward-looking environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ernest Gordon Recruitment Limited
Ascot, Berkshire
Reception Supervisor (Luxury Hotel/ Opera PMS) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Reception Supervisor or similar with Opera PMS experience, looking to join a world-renowned luxury hotel group offering a 5,000 annual bonus, clear progression opportunities, complimentary hotel stays, and the chance to develop your career within a prestigious 5-star environment? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279D If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Jul 03, 2026
Full time
Reception Supervisor (Luxury Hotel/ Opera PMS) 28,000 - 30,000 + 5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Reception Supervisor or similar with Opera PMS experience, looking to join a world-renowned luxury hotel group offering a 5,000 annual bonus, clear progression opportunities, complimentary hotel stays, and the chance to develop your career within a prestigious 5-star environment? This internationally recognised luxury hotel group operates some of the world's most prestigious hotels across destinations including London, Rome, and Los Angeles. Renowned for exceptional guest experiences and staff development, the company offers long-term career progression within a supportive and high-performing hospitality environment. In this role, you will supervise the Front Office and Reception team during shift operations, ensuring exceptional guest service standards are consistently delivered throughout the hotel. You will support and lead Guest Service Coordinators, oversee arrivals and departures, manage guest queries and complaints, and ensure smooth day-to-day front desk operations within a fast-paced luxury environment. You will use Opera PMS to manage reservations, billing, room allocations, and guest requests while working closely with other departments to deliver a seamless guest experience. You will also play a key role in training, coaching, and motivating team members to maintain the highest standards of service. This role would suit a Reception Supervisor, Front Office Supervisor, or Guest Services Supervisor from a luxury hotel background looking to join a globally recognised hospitality brand with excellent training, progression, and company perks. The Role Supervise the Reception and Front Office team within a 5-star luxury hotel Ensure smooth daily front desk operations and exceptional guest service Use Opera PMS for reservations, billing, room movements, and guest management Handle guest queries, complaints, and service recovery professionally Support the training and development of Front Office team members Work closely with other departments to ensure a seamless guest experience 4 on 4 off shift pattern 12-hour shifts (8AM - 8PM) The Person Experience as a Reception Supervisor, Front Office Supervisor, or similar Background within luxury hospitality or 5-star hotels Experience using Opera PMS Strong leadership and customer service skills Commutable to Ascot Reference: BBBH25279D If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will depend on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
IPS Recovery Worker Location: Birkenhead Salary: £31,767 per annum Hours: Full Time, 37.5 hours per week Contract: Permanent Due to the nature of this role covering multiple areas, a full UK drivers license and access to own vehicle is essential for this position. About the Role Trigon Recruitment are seeking a passionate and proactive Recovery Worker to support individuals facing barriers to employment across Birkenhead. Working within the IPS (Individual Placement and Support) framework, you will help participants identify their employment goals, secure suitable job opportunities, and sustain meaningful employment. This is a community-focused role, spending the majority of your time meeting participants, employers and partner organisations within local community settings. Key Responsibilities Manage a caseload of participants seeking employment support. Deliver person-centred employment guidance and coaching. Support individuals with a range of needs, including those with mental health conditions, neurodiversity and SEND-related barriers. Identify participants' skills, strengths, aspirations and employment goals. Develop tailored action plans to support progression into work. Build and maintain relationships with local employers to identify suitable job opportunities. Match candidates to appropriate vacancies based on their skills, experience and preferences. Provide in-work support to both participants and employers to promote job retention. Work collaboratively with healthcare professionals, support services and community partners. Maintain accurate records, case notes and compliance documentation. Ensure all activity is delivered in line with IPS Fidelity standards and contractual requirements. Promote awareness of initiatives such as Access to Work and other relevant support services. Strong understanding of the IPS model and Fidelity principles. Essential Requirements Experience working within employment support, welfare-to-work, IPS, Connect to Work, supported employment or a related field. We welcome applications from candidates from work backgrounds in SEND, recovery work, supported housing etc. Excellent administrative and organisational skills. Proven ability to engage with employers and develop employment opportunities. Confidence in supporting individuals with complex barriers to employment. Ability to manage a diverse caseload and work independently. Strong communication and relationship-building skills. Full UK driving licence and access to a vehicle. Enhanced DBS certificate (or willingness to obtain one). Desirable Requirements Experience supporting individuals with mental health conditions. Lived experience of mental health challenges and recovery. Experience working with SEND participants. Knowledge of neurodiversity and inclusive employment practices. Understanding of the Access to Work scheme. Previous experience working within IPS or Connect to Work programmes. Benefits 25 days annual leave plus statutory holidays. Home-based role with flexible scheduling. Mileage reimbursement at 55p per mile. Business expenses covered. Additional weekly wellbeing time. Supportive and experienced management team. Opportunity to make a meaningful impact within local communities. This role is subject to an Enhanced DBS check. Candidates already registered with the DBS Update Service are particularly welcomed. For a confidential discussion or to apply, please contact Tiff Bennett on or email .
Jun 30, 2026
Full time
IPS Recovery Worker Location: Birkenhead Salary: £31,767 per annum Hours: Full Time, 37.5 hours per week Contract: Permanent Due to the nature of this role covering multiple areas, a full UK drivers license and access to own vehicle is essential for this position. About the Role Trigon Recruitment are seeking a passionate and proactive Recovery Worker to support individuals facing barriers to employment across Birkenhead. Working within the IPS (Individual Placement and Support) framework, you will help participants identify their employment goals, secure suitable job opportunities, and sustain meaningful employment. This is a community-focused role, spending the majority of your time meeting participants, employers and partner organisations within local community settings. Key Responsibilities Manage a caseload of participants seeking employment support. Deliver person-centred employment guidance and coaching. Support individuals with a range of needs, including those with mental health conditions, neurodiversity and SEND-related barriers. Identify participants' skills, strengths, aspirations and employment goals. Develop tailored action plans to support progression into work. Build and maintain relationships with local employers to identify suitable job opportunities. Match candidates to appropriate vacancies based on their skills, experience and preferences. Provide in-work support to both participants and employers to promote job retention. Work collaboratively with healthcare professionals, support services and community partners. Maintain accurate records, case notes and compliance documentation. Ensure all activity is delivered in line with IPS Fidelity standards and contractual requirements. Promote awareness of initiatives such as Access to Work and other relevant support services. Strong understanding of the IPS model and Fidelity principles. Essential Requirements Experience working within employment support, welfare-to-work, IPS, Connect to Work, supported employment or a related field. We welcome applications from candidates from work backgrounds in SEND, recovery work, supported housing etc. Excellent administrative and organisational skills. Proven ability to engage with employers and develop employment opportunities. Confidence in supporting individuals with complex barriers to employment. Ability to manage a diverse caseload and work independently. Strong communication and relationship-building skills. Full UK driving licence and access to a vehicle. Enhanced DBS certificate (or willingness to obtain one). Desirable Requirements Experience supporting individuals with mental health conditions. Lived experience of mental health challenges and recovery. Experience working with SEND participants. Knowledge of neurodiversity and inclusive employment practices. Understanding of the Access to Work scheme. Previous experience working within IPS or Connect to Work programmes. Benefits 25 days annual leave plus statutory holidays. Home-based role with flexible scheduling. Mileage reimbursement at 55p per mile. Business expenses covered. Additional weekly wellbeing time. Supportive and experienced management team. Opportunity to make a meaningful impact within local communities. This role is subject to an Enhanced DBS check. Candidates already registered with the DBS Update Service are particularly welcomed. For a confidential discussion or to apply, please contact Tiff Bennett on or email .
IPS Recovery Worker Location: Birkenhead Salary: £31,767 per annum Hours: Full Time, 37.5 hours per week Contract: Permanent Due to the nature of this role covering multiple areas, a full UK drivers license and access to own vehicle is essential for this position. About the Role Trigon Recruitment are seeking a passionate and proactive Recovery Worker to support individuals facing barriers to employment across Birkenhead. Working within the IPS (Individual Placement and Support) framework, you will help participants identify their employment goals, secure suitable job opportunities, and sustain meaningful employment. This is a community-focused role, spending the majority of your time meeting participants, employers and partner organisations within local community settings. Key Responsibilities Manage a caseload of participants seeking employment support. Deliver person-centred employment guidance and coaching. Support individuals with a range of needs, including those with mental health conditions, neurodiversity and SEND-related barriers. Identify participants' skills, strengths, aspirations and employment goals. Develop tailored action plans to support progression into work. Build and maintain relationships with local employers to identify suitable job opportunities. Match candidates to appropriate vacancies based on their skills, experience and preferences. Provide in-work support to both participants and employers to promote job retention. Work collaboratively with healthcare professionals, support services and community partners. Maintain accurate records, case notes and compliance documentation. Ensure all activity is delivered in line with IPS Fidelity standards and contractual requirements. Promote awareness of initiatives such as Access to Work and other relevant support services. Strong understanding of the IPS model and Fidelity principles. Essential Requirements Experience working within employment support, welfare-to-work, IPS, Connect to Work, supported employment or a related field. We welcome applications from candidates from work backgrounds in SEND, recovery work, supported housing etc. Excellent administrative and organisational skills. Proven ability to engage with employers and develop employment opportunities. Confidence in supporting individuals with complex barriers to employment. Ability to manage a diverse caseload and work independently. Strong communication and relationship-building skills. Full UK driving licence and access to a vehicle. Enhanced DBS certificate (or willingness to obtain one). Desirable Requirements Experience supporting individuals with mental health conditions. Lived experience of mental health challenges and recovery. Experience working with SEND participants. Knowledge of neurodiversity and inclusive employment practices. Understanding of the Access to Work scheme. Previous experience working within IPS or Connect to Work programmes. Benefits 25 days annual leave plus statutory holidays. Home-based role with flexible scheduling. Mileage reimbursement at 55p per mile. Business expenses covered. Additional weekly wellbeing time. Supportive and experienced management team. Opportunity to make a meaningful impact within local communities. This role is subject to an Enhanced DBS check. Candidates already registered with the DBS Update Service are particularly welcomed. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Jun 30, 2026
Full time
IPS Recovery Worker Location: Birkenhead Salary: £31,767 per annum Hours: Full Time, 37.5 hours per week Contract: Permanent Due to the nature of this role covering multiple areas, a full UK drivers license and access to own vehicle is essential for this position. About the Role Trigon Recruitment are seeking a passionate and proactive Recovery Worker to support individuals facing barriers to employment across Birkenhead. Working within the IPS (Individual Placement and Support) framework, you will help participants identify their employment goals, secure suitable job opportunities, and sustain meaningful employment. This is a community-focused role, spending the majority of your time meeting participants, employers and partner organisations within local community settings. Key Responsibilities Manage a caseload of participants seeking employment support. Deliver person-centred employment guidance and coaching. Support individuals with a range of needs, including those with mental health conditions, neurodiversity and SEND-related barriers. Identify participants' skills, strengths, aspirations and employment goals. Develop tailored action plans to support progression into work. Build and maintain relationships with local employers to identify suitable job opportunities. Match candidates to appropriate vacancies based on their skills, experience and preferences. Provide in-work support to both participants and employers to promote job retention. Work collaboratively with healthcare professionals, support services and community partners. Maintain accurate records, case notes and compliance documentation. Ensure all activity is delivered in line with IPS Fidelity standards and contractual requirements. Promote awareness of initiatives such as Access to Work and other relevant support services. Strong understanding of the IPS model and Fidelity principles. Essential Requirements Experience working within employment support, welfare-to-work, IPS, Connect to Work, supported employment or a related field. We welcome applications from candidates from work backgrounds in SEND, recovery work, supported housing etc. Excellent administrative and organisational skills. Proven ability to engage with employers and develop employment opportunities. Confidence in supporting individuals with complex barriers to employment. Ability to manage a diverse caseload and work independently. Strong communication and relationship-building skills. Full UK driving licence and access to a vehicle. Enhanced DBS certificate (or willingness to obtain one). Desirable Requirements Experience supporting individuals with mental health conditions. Lived experience of mental health challenges and recovery. Experience working with SEND participants. Knowledge of neurodiversity and inclusive employment practices. Understanding of the Access to Work scheme. Previous experience working within IPS or Connect to Work programmes. Benefits 25 days annual leave plus statutory holidays. Home-based role with flexible scheduling. Mileage reimbursement at 55p per mile. Business expenses covered. Additional weekly wellbeing time. Supportive and experienced management team. Opportunity to make a meaningful impact within local communities. This role is subject to an Enhanced DBS check. Candidates already registered with the DBS Update Service are particularly welcomed. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: (phone number removed) Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Jun 19, 2026
Full time
Support Coordinator We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service in Sheffield. This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke. Position: (phone number removed) Stroke Support Coordinator Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum Contract: Fixed-term. Services are contracted and there is currently funding until 31 March 2027 Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: 12 July Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield. You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication. Key responsibilities will include: Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community. Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls). Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers. Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke. Working with other health and social care professionals across the stroke pathway to ensure high quality support. Working from home but as part of a team of coordinators. Delivering stroke support groups in the area. Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support. About You You will have: Experience working with people within a health and/or social care profession or other caring capacity. Experience of maintaining accurate records using IT skills and database systems. Effective caseload management and organisational skills. Excellent interpersonal skills to work with a diverse range of people. Experience designing and facilitating groups. A flexible working approach, being able to work independently and use initiative. This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role you must be resident in the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Job Introduction Locations: Central Hub Brunswick Square, North Greenway Community Centre, South Symes Community Centre. The IPS team manager will be assigned to one of the above hubs but expected to work across all our Bristol premises as required. An exciting opportunity has arisen to join our new Bristol service, Horizons to set up a specialist employment team using the Individual Placement & Support (IPS) model. This service is a vibrant new partnership delivering substance use treatment and recovery services across Bristol. Turning Point has partnered with Bristol Drugs Project to ensure continued local expertise whilst championing a fresh approach, alongside seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. Our partnership draws upon decades of experience delivering substance use services in Bristol and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As IPS Team Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use, leading a team to work with them to help them find employment. As a IPS Team Manager, we offer a starting salary of £35,490 rising each year in line with our pay progression salary bands, rising to £41,518 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). Role Responsibility As IPS Team Leader in Horizons Bristol service, you will manage a team of employment specialists workers holding caseloads of substance using clients in treatment who would like help to find employment. You will have experience in the delivery of specialist employment services and a passion for making a difference to the lives of the people we support. Partnership working will play an important role in your day-today work and you will have experience in building and maintaining excellent relationships with local organisations/employers to support the work of your team. Internally you will work closely with other managers and staff from teams across the Horizons service, and the wider Bristol substance use system, to ensure the IPS service is fully integrated into the service and is receiving necessary volumes if referrals. The Ideal Candidate Essential Requirements Proven track record in delivery of employment services In depth knowledge of IPS service delivery Experience of supervising a team or, if new to management, supporting, mentoring or coaching colleagues/volunteers; Experience of working towards achieving individual and team objectives Numeracy, literacy and IT skills Effective oral and written communication skills, and ability to adapt communication to suit the audience, e.g. service users, commissioners or staff Good time management and able to work to deadlines A participative leadership and management style in normal circumstances In depth knowledge and understanding of the complex and multiple disadvantage faced by people using substances A demonstrable commitment to a values-led approach to working with service users with a substance use issue. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 32 days' paid holidays a year, increasing with each year of service up to 34 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IPS Team Manager Role Profile.pdf Apply
Oct 05, 2025
Full time
Job Introduction Locations: Central Hub Brunswick Square, North Greenway Community Centre, South Symes Community Centre. The IPS team manager will be assigned to one of the above hubs but expected to work across all our Bristol premises as required. An exciting opportunity has arisen to join our new Bristol service, Horizons to set up a specialist employment team using the Individual Placement & Support (IPS) model. This service is a vibrant new partnership delivering substance use treatment and recovery services across Bristol. Turning Point has partnered with Bristol Drugs Project to ensure continued local expertise whilst championing a fresh approach, alongside seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. Our partnership draws upon decades of experience delivering substance use services in Bristol and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As IPS Team Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use, leading a team to work with them to help them find employment. As a IPS Team Manager, we offer a starting salary of £35,490 rising each year in line with our pay progression salary bands, rising to £41,518 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). Role Responsibility As IPS Team Leader in Horizons Bristol service, you will manage a team of employment specialists workers holding caseloads of substance using clients in treatment who would like help to find employment. You will have experience in the delivery of specialist employment services and a passion for making a difference to the lives of the people we support. Partnership working will play an important role in your day-today work and you will have experience in building and maintaining excellent relationships with local organisations/employers to support the work of your team. Internally you will work closely with other managers and staff from teams across the Horizons service, and the wider Bristol substance use system, to ensure the IPS service is fully integrated into the service and is receiving necessary volumes if referrals. The Ideal Candidate Essential Requirements Proven track record in delivery of employment services In depth knowledge of IPS service delivery Experience of supervising a team or, if new to management, supporting, mentoring or coaching colleagues/volunteers; Experience of working towards achieving individual and team objectives Numeracy, literacy and IT skills Effective oral and written communication skills, and ability to adapt communication to suit the audience, e.g. service users, commissioners or staff Good time management and able to work to deadlines A participative leadership and management style in normal circumstances In depth knowledge and understanding of the complex and multiple disadvantage faced by people using substances A demonstrable commitment to a values-led approach to working with service users with a substance use issue. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 32 days' paid holidays a year, increasing with each year of service up to 34 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IPS Team Manager Role Profile.pdf Apply
*Senior Cyber Security Analyst - £600-800pd (experience dependent) INSIDE IR35 - 3 month initial contract - London (3 days per week onsite)* Please note: Due to the nature of the role, we are ideally looking for candidates to hold an active SC clearance. We are looking for a SC Cleared Senior Cyber Security Analyst with SPLUNK experience to join our central government client on an initial 3-month contract. You must have experience investigating and responding to cyber incidents, co-ordinating incident response in a large organisation. We have both a Senior and mid-level role available. Main responsibilities: As a senior security analyst with responsibility for incident response, you will: Lead the investigation of security alerts to understand the nature and extent of possible cyber incidents Lead the forensic analysis of systems, files, network traffic and cloud environment Lead the technical response to cyber incidents by identifying and implementing (or coordinating the implementation of) containment, eradication and recovery actions Support the wider coordination of cyber incidents Review previous incidents to identify lessons and actions Identify and deliver opportunities for continual improvement of the incident response capability Work closely alongside other Cyber Defence functions, supporting the continual improvement of wider capabilities Develop and update internal plans, playbooks and knowledge base articles Act as an escalation point for, and provide coaching and mentoring to, security analysts Be responsible for leadership and line management of security analysts Cyber incidents can and do arise on a 24/7 basis. The team operates an out-of-hours on call rota, which you will be expected to join. Essential skills and experience: SPLUNK EDR (Endpoint Detection and Response) Significant experience investigating and responding to cyber incidents Significant experience using security tools (eg, EDR, SIEM) to support the investigation and response to cyber incidents Experience managing and coordinating the response to cyber incidents Experience coaching and mentoring junior staff An in-depth understanding of the tools, techniques and procedures used by threat actors Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Oct 03, 2025
Contractor
*Senior Cyber Security Analyst - £600-800pd (experience dependent) INSIDE IR35 - 3 month initial contract - London (3 days per week onsite)* Please note: Due to the nature of the role, we are ideally looking for candidates to hold an active SC clearance. We are looking for a SC Cleared Senior Cyber Security Analyst with SPLUNK experience to join our central government client on an initial 3-month contract. You must have experience investigating and responding to cyber incidents, co-ordinating incident response in a large organisation. We have both a Senior and mid-level role available. Main responsibilities: As a senior security analyst with responsibility for incident response, you will: Lead the investigation of security alerts to understand the nature and extent of possible cyber incidents Lead the forensic analysis of systems, files, network traffic and cloud environment Lead the technical response to cyber incidents by identifying and implementing (or coordinating the implementation of) containment, eradication and recovery actions Support the wider coordination of cyber incidents Review previous incidents to identify lessons and actions Identify and deliver opportunities for continual improvement of the incident response capability Work closely alongside other Cyber Defence functions, supporting the continual improvement of wider capabilities Develop and update internal plans, playbooks and knowledge base articles Act as an escalation point for, and provide coaching and mentoring to, security analysts Be responsible for leadership and line management of security analysts Cyber incidents can and do arise on a 24/7 basis. The team operates an out-of-hours on call rota, which you will be expected to join. Essential skills and experience: SPLUNK EDR (Endpoint Detection and Response) Significant experience investigating and responding to cyber incidents Significant experience using security tools (eg, EDR, SIEM) to support the investigation and response to cyber incidents Experience managing and coordinating the response to cyber incidents Experience coaching and mentoring junior staff An in-depth understanding of the tools, techniques and procedures used by threat actors Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
Oct 03, 2025
Full time
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM, 8AM - 5PM & 8AM - 5:30PM) and late (2:30PM - 10:30PM & 3:30PM - 10:30PM) shifts. You will be required to work every other weekend. Temporary cover is required for approximately 2-3 months. Extension due to performance In this position, you will be expected to; - Hold a caseload of 4 key clients and conduct regular key working sessions resulting in personalised Support Plans that promote wellbeing, recovery, and successful move-on - Complete ongoing risk and needs assessments - Work within a psychologically informed environment to facilitate change and support clients with challenging behaviours and complex needs - Work in partnership with multiple agencies including statutory teams, to support the wellbeing of clients - Ensure that the accommodation is properly maintained and support the clients to sustain their tenancy and participate in positive and successful move on - Involve clients in the decisions made about them and encourage participation in the wider community programme of activities and client involvement opportunities - Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations - Ensure the safety and wellbeing of clients in the service at all times, including using safeguarding and emergency alert procedures as applicable - Complete reports following serious incidents and submit to appropriate manager To apply for this role, you must have; - Experience of working with clients with mental health and or drug/alcohol dependency issues - Experience of holding a caseload, conducting support plans, risk assessments and needs assessments - Ability to work with clients whose behaviour may be personally challenging - Ability to establish and maintain professional relationships and boundaries with clients - Experience working in partnership with multi agency teams, including social workers, drug/alcohol support services and mental health professionals - Confidence working in a psychologically informed environment - Ability to demonstrate clear understanding of safeguarding requirements and procedures - Understanding of the importance of discretion and confidentiality in relation to work and maintaining professional boundaries - Effective verbal and written communication skills and the ability to communicate across diverse cultures and backgrounds
Oct 03, 2025
Contractor
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 4PM, 8AM - 5PM & 8AM - 5:30PM) and late (2:30PM - 10:30PM & 3:30PM - 10:30PM) shifts. You will be required to work every other weekend. Temporary cover is required for approximately 2-3 months. Extension due to performance In this position, you will be expected to; - Hold a caseload of 4 key clients and conduct regular key working sessions resulting in personalised Support Plans that promote wellbeing, recovery, and successful move-on - Complete ongoing risk and needs assessments - Work within a psychologically informed environment to facilitate change and support clients with challenging behaviours and complex needs - Work in partnership with multiple agencies including statutory teams, to support the wellbeing of clients - Ensure that the accommodation is properly maintained and support the clients to sustain their tenancy and participate in positive and successful move on - Involve clients in the decisions made about them and encourage participation in the wider community programme of activities and client involvement opportunities - Support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations - Ensure the safety and wellbeing of clients in the service at all times, including using safeguarding and emergency alert procedures as applicable - Complete reports following serious incidents and submit to appropriate manager To apply for this role, you must have; - Experience of working with clients with mental health and or drug/alcohol dependency issues - Experience of holding a caseload, conducting support plans, risk assessments and needs assessments - Ability to work with clients whose behaviour may be personally challenging - Ability to establish and maintain professional relationships and boundaries with clients - Experience working in partnership with multi agency teams, including social workers, drug/alcohol support services and mental health professionals - Confidence working in a psychologically informed environment - Ability to demonstrate clear understanding of safeguarding requirements and procedures - Understanding of the importance of discretion and confidentiality in relation to work and maintaining professional boundaries - Effective verbal and written communication skills and the ability to communicate across diverse cultures and backgrounds
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Newham. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11320 Stroke Support Coordinator Location: Home-based, Newham. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 - per annum (FTE circa £27,435 per annum) (inner London weighting £2,031.42 per annum or outer London weighting £1,170 per annum may be applied in accordance with where you live) Contract: This is a fixed term contract until 31 March 2026. Our services are contracted we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years.' Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 24 October 2025. Interviews will be held at Stroke House: 240 City Road, London EC1V 2PR Please let us know if this will present any challenges when you email your application. The Role We are looking for an enthusiastic and motivated individual to join the Newham Team in London. Reporting to Service Delivery Coach. Key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have experience in: Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: Thi
Oct 02, 2025
Full time
Support Coordinator We're looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Newham. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11320 Stroke Support Coordinator Location: Home-based, Newham. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 - per annum (FTE circa £27,435 per annum) (inner London weighting £2,031.42 per annum or outer London weighting £1,170 per annum may be applied in accordance with where you live) Contract: This is a fixed term contract until 31 March 2026. Our services are contracted we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years.' Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 19 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Interview Date: 24 October 2025. Interviews will be held at Stroke House: 240 City Road, London EC1V 2PR Please let us know if this will present any challenges when you email your application. The Role We are looking for an enthusiastic and motivated individual to join the Newham Team in London. Reporting to Service Delivery Coach. Key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have experience in: Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. PLEASE NOTE: Thi
Job Introduction Locations: Central Hub Brunswick Square, North Greenway Community Centre, South Symes Community Centre. The IPS team manager will be assigned to one of the above hubs but expected to work across all our Bristol premises as required. An exciting opportunity has arisen to join our new Bristol service, Horizons to set up a specialist employment team using the Individual Placement & Support (IPS) model. This service is a vibrant new partnership delivering substance use treatment and recovery services across Bristol. Turning Point has partnered with Bristol Drugs Project to ensure continued local expertise whilst championing a fresh approach, alongside seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. Our partnership draws upon decades of experience delivering substance use services in Bristol and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As IPS Team Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use, leading a team to work with them to help them find employment. As a IPS Team Manager, we offer a starting salary of £35,490 rising each year in line with our pay progression salary bands, rising to £41,518 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). Role Responsibility As IPS Team Leader in Horizons Bristol service, you will manage a team of employment specialists workers holding caseloads of substance using clients in treatment who would like help to find employment. You will have experience in the delivery of specialist employment services and a passion for making a difference to the lives of the people we support. Partnership working will play an important role in your day-today work and you will have experience in building and maintaining excellent relationships with local organisations/employers to support the work of your team. Internally you will work closely with other managers and staff from teams across the Horizons service, and the wider Bristol substance use system, to ensure the IPS service is fully integrated into the service and is receiving necessary volumes if referrals. The Ideal Candidate Essential Requirements Proven track record in delivery of employment services In depth knowledge of IPS service delivery Experience of supervising a team or, if new to management, supporting, mentoring or coaching colleagues/volunteers; Experience of working towards achieving individual and team objectives Numeracy, literacy and IT skills Effective oral and written communication skills, and ability to adapt communication to suit the audience, e.g. service users, commissioners or staff Good time management and able to work to deadlines A participative leadership and management style in normal circumstances In depth knowledge and understanding of the complex and multiple disadvantage faced by people using substances A demonstrable commitment to a values-led approach to working with service users with a substance use issue. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 32 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 34 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IPS Team Manager Role Profile.pdf Apply
Oct 02, 2025
Full time
Job Introduction Locations: Central Hub Brunswick Square, North Greenway Community Centre, South Symes Community Centre. The IPS team manager will be assigned to one of the above hubs but expected to work across all our Bristol premises as required. An exciting opportunity has arisen to join our new Bristol service, Horizons to set up a specialist employment team using the Individual Placement & Support (IPS) model. This service is a vibrant new partnership delivering substance use treatment and recovery services across Bristol. Turning Point has partnered with Bristol Drugs Project to ensure continued local expertise whilst championing a fresh approach, alongside seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. Our partnership draws upon decades of experience delivering substance use services in Bristol and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As IPS Team Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use, leading a team to work with them to help them find employment. As a IPS Team Manager, we offer a starting salary of £35,490 rising each year in line with our pay progression salary bands, rising to £41,518 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). Role Responsibility As IPS Team Leader in Horizons Bristol service, you will manage a team of employment specialists workers holding caseloads of substance using clients in treatment who would like help to find employment. You will have experience in the delivery of specialist employment services and a passion for making a difference to the lives of the people we support. Partnership working will play an important role in your day-today work and you will have experience in building and maintaining excellent relationships with local organisations/employers to support the work of your team. Internally you will work closely with other managers and staff from teams across the Horizons service, and the wider Bristol substance use system, to ensure the IPS service is fully integrated into the service and is receiving necessary volumes if referrals. The Ideal Candidate Essential Requirements Proven track record in delivery of employment services In depth knowledge of IPS service delivery Experience of supervising a team or, if new to management, supporting, mentoring or coaching colleagues/volunteers; Experience of working towards achieving individual and team objectives Numeracy, literacy and IT skills Effective oral and written communication skills, and ability to adapt communication to suit the audience, e.g. service users, commissioners or staff Good time management and able to work to deadlines A participative leadership and management style in normal circumstances In depth knowledge and understanding of the complex and multiple disadvantage faced by people using substances A demonstrable commitment to a values-led approach to working with service users with a substance use issue. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 32 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 34 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IPS Team Manager Role Profile.pdf Apply
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Part Time: 14.8 Hours Per Week / 2 Days Per Week (Which days negotiated at interview) Location: Swindon & Wiltshire Countywide (travel expenses covered) Do you want to help build a brighter future for communities and individuals in Swindon & Wiltshire doing a highly rewarding job. Turning Point's mental health treatment requirement service are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Peer Support Worker we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, rising to £25,550 per year (Pro-Rata). (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a Recovery Worker role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility As a Peer Support Worker we are looking for a new colleague with a passion to support individuals with mental health and/or substance use issues. Your role will be to work alongside Turning Point senior assistant psychologists and assistant psychologists to support service users to access person centred support and navigate the different opportunities for support available to them across the treatment and housing system. Peer Support Workers act as 'advocates, mentors and coaches' to service users supporting them to succeed in their chosen goals around treatment. The role includes maintaining regular contact with your clients, offering advice, information as well as supporting service users to access support in the community utilising lived experience to provide hope, inspiration and support. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. As a Peer Support worker you yourself will have lived experience around the issues experienced by our service users, you may come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of mental health, substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be useful but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. This role is specifically aimed at people with lived experience and an excellent role for those wishing to progress from voluntary roles as a peer mentor or looking to develop in a career in substance use. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Peer Support Worker.pdf Apply
Sep 28, 2025
Full time
Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Part Time: 14.8 Hours Per Week / 2 Days Per Week (Which days negotiated at interview) Location: Swindon & Wiltshire Countywide (travel expenses covered) Do you want to help build a brighter future for communities and individuals in Swindon & Wiltshire doing a highly rewarding job. Turning Point's mental health treatment requirement service are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Peer Support Worker we offer a starting salary of £22,284 rising each year in line with our pay progression salary bands, rising to £25,550 per year (Pro-Rata). (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a Recovery Worker role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility As a Peer Support Worker we are looking for a new colleague with a passion to support individuals with mental health and/or substance use issues. Your role will be to work alongside Turning Point senior assistant psychologists and assistant psychologists to support service users to access person centred support and navigate the different opportunities for support available to them across the treatment and housing system. Peer Support Workers act as 'advocates, mentors and coaches' to service users supporting them to succeed in their chosen goals around treatment. The role includes maintaining regular contact with your clients, offering advice, information as well as supporting service users to access support in the community utilising lived experience to provide hope, inspiration and support. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. As a Peer Support worker you yourself will have lived experience around the issues experienced by our service users, you may come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of mental health, substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be useful but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. This role is specifically aimed at people with lived experience and an excellent role for those wishing to progress from voluntary roles as a peer mentor or looking to develop in a career in substance use. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Peer Support Worker.pdf Apply
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
Sep 22, 2025
Full time
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum