Sales Advisor Red Recruitment are recruiting on behalf of our client for a Sales Advisor to join our growing team focused on supporting customers with complex financial services products. The business has a high-performance culture that blends perfectly with the fun working environment that has been created to ensure people work hard, feel valued and are keen to stay and progress through the business. This is a fantastic opportunity for a passionate, ambitious and outcome orientated individual with a background as a Protection Advisor to join a specialist insurance business. Applications without protection experience will not be considered. The role will involve building rapport with clients and providing a consultative service to ensure each person receives the right product. The company offers training, development, and qualifications to support you with this role. Benefits, Culture, and Salary for an a Sales Advisor: Salary: Up to 35,000 Per Annum Hours: Shift Pattern - 8.30 - 16.30 M- F with a late shift once per week across Mon-Thurs 12:00 - 20:00. Plus one Saturday shift per month (09:00 - 13:00) Contract Type: Permanent Location: Bristol - Aztec West 24 Days of Annual Leave 1 Wellbeing Day Private Medical Insurance Death in Service Income Protection Enhanced Parental Leave EV Scheme Employee Assistance Programme Perkbox Key Responsibilities of an Sales Advisor: Consult with potential clients to understand their financial situation, family structure, and long-term goals. This includes analysing any existing insurance policies and suggesting any additions or changes. Focus on writing high-quality business that aligns with client needs, directly contributing to a strong client retention rate and fostering long-term relationships that result in referrals. Maintain a deep and current knowledge of our full range of life insurance products and be able to explain policy features and benefits in a clear, understandable way. Adhere strictly to all company policies and industry regulations. Complete and maintain accurate client documentation and records. Maintain the highest level of professionalism and ethical conduct in all interactions, both with clients and colleagues, representing the company with integrity. Continuously participate in training and professional development opportunities to enhance product knowledge and sales skills. Key Skills and Experience of an Sales Advisor: You must have experience as a Protection Advisor - applications without this experience will not be considered Excellent communicator, both written and spoken as well as active listening skills to ensure you can build rapport with our clients Excellent attention to detail and a desire to learn the products to better inform customers Ability to work calmly under pressure with a commitment to acting in our clients best interests Excellent time management, interpersonal skills and a positive and professional attitude Experience in an outbound Sales role If you have the relevant skills and are interested in this position as a Sales Advisor, please apply now! Red Recruitment (Agency)
Jul 06, 2026
Full time
Sales Advisor Red Recruitment are recruiting on behalf of our client for a Sales Advisor to join our growing team focused on supporting customers with complex financial services products. The business has a high-performance culture that blends perfectly with the fun working environment that has been created to ensure people work hard, feel valued and are keen to stay and progress through the business. This is a fantastic opportunity for a passionate, ambitious and outcome orientated individual with a background as a Protection Advisor to join a specialist insurance business. Applications without protection experience will not be considered. The role will involve building rapport with clients and providing a consultative service to ensure each person receives the right product. The company offers training, development, and qualifications to support you with this role. Benefits, Culture, and Salary for an a Sales Advisor: Salary: Up to 35,000 Per Annum Hours: Shift Pattern - 8.30 - 16.30 M- F with a late shift once per week across Mon-Thurs 12:00 - 20:00. Plus one Saturday shift per month (09:00 - 13:00) Contract Type: Permanent Location: Bristol - Aztec West 24 Days of Annual Leave 1 Wellbeing Day Private Medical Insurance Death in Service Income Protection Enhanced Parental Leave EV Scheme Employee Assistance Programme Perkbox Key Responsibilities of an Sales Advisor: Consult with potential clients to understand their financial situation, family structure, and long-term goals. This includes analysing any existing insurance policies and suggesting any additions or changes. Focus on writing high-quality business that aligns with client needs, directly contributing to a strong client retention rate and fostering long-term relationships that result in referrals. Maintain a deep and current knowledge of our full range of life insurance products and be able to explain policy features and benefits in a clear, understandable way. Adhere strictly to all company policies and industry regulations. Complete and maintain accurate client documentation and records. Maintain the highest level of professionalism and ethical conduct in all interactions, both with clients and colleagues, representing the company with integrity. Continuously participate in training and professional development opportunities to enhance product knowledge and sales skills. Key Skills and Experience of an Sales Advisor: You must have experience as a Protection Advisor - applications without this experience will not be considered Excellent communicator, both written and spoken as well as active listening skills to ensure you can build rapport with our clients Excellent attention to detail and a desire to learn the products to better inform customers Ability to work calmly under pressure with a commitment to acting in our clients best interests Excellent time management, interpersonal skills and a positive and professional attitude Experience in an outbound Sales role If you have the relevant skills and are interested in this position as a Sales Advisor, please apply now! Red Recruitment (Agency)
Security Architect - Cloud Security 550- 620 per day Umbrella Inside IR35 Location: UK Based (Hybrid/Remote options available) Sector: UK Central Government Contract: 30 Weeks We are currently looking for an experienced Security Architect to join a high-profile programme within the UK Central Government sector. This is an exciting opportunity to play a key role in the "(phone number removed) Cab Off One Login" project, helping shape and deliver secure cloud architecture solutions across a complex enterprise environment. The Role As a Security Architect, you will define and deliver robust cloud security frameworks and architectures that align with business requirements, operational performance goals, and government security standards. You will act as a Subject Matter Expert (SME), influencing key stakeholders, advising technical teams, and contributing to strategic security decisions across multiple workstreams. This role requires strong expertise across cloud security planning, architecture, assessment, and managed security services within highly regulated environments. Key Responsibilities Define and implement cloud security frameworks and architecture strategies Document cloud security controls and oversee transition into managed security operations Develop innovative security solutions to strengthen overall security posture Conduct cloud security assessments, audits, and risk mitigation activities Collaborate with cross-functional technical and business teams to align security objectives Provide technical leadership and guidance across multiple teams and stakeholders Influence security decisions and promote best practice cloud security standards Stay current with emerging cloud security technologies, threats, and industry trends Required Skills & Experience Extensive experience working as a Security Architect within enterprise or government environments Strong background in: Cloud Security Planning Cloud Security Architecture Managed Cloud Security Services Cloud Security Assessment Cloud Infrastructure Security Proven ability to operate as an SME and influence senior stakeholders Experience designing and implementing security controls in cloud environments Strong understanding of security governance, risk, and compliance Excellent communication and advisory skills Experience working across complex multi-team environments Desirable Experience within UK Central Government or other regulated sectors Knowledge of modern cloud platforms such as AWS, Azure, or GCP Relevant security certifications (CISSP, CCSP, AWS Security, Azure Security, etc.) Contract Details Rate: 550- 620 per day Umbrella IR35: Inside IR35 Contract Length: Initial contract with extension potential Start Date: ASAP If you are an experienced Cloud Security Architect looking to work on a high-impact government programme, we would love to hear from you.
Jul 06, 2026
Contractor
Security Architect - Cloud Security 550- 620 per day Umbrella Inside IR35 Location: UK Based (Hybrid/Remote options available) Sector: UK Central Government Contract: 30 Weeks We are currently looking for an experienced Security Architect to join a high-profile programme within the UK Central Government sector. This is an exciting opportunity to play a key role in the "(phone number removed) Cab Off One Login" project, helping shape and deliver secure cloud architecture solutions across a complex enterprise environment. The Role As a Security Architect, you will define and deliver robust cloud security frameworks and architectures that align with business requirements, operational performance goals, and government security standards. You will act as a Subject Matter Expert (SME), influencing key stakeholders, advising technical teams, and contributing to strategic security decisions across multiple workstreams. This role requires strong expertise across cloud security planning, architecture, assessment, and managed security services within highly regulated environments. Key Responsibilities Define and implement cloud security frameworks and architecture strategies Document cloud security controls and oversee transition into managed security operations Develop innovative security solutions to strengthen overall security posture Conduct cloud security assessments, audits, and risk mitigation activities Collaborate with cross-functional technical and business teams to align security objectives Provide technical leadership and guidance across multiple teams and stakeholders Influence security decisions and promote best practice cloud security standards Stay current with emerging cloud security technologies, threats, and industry trends Required Skills & Experience Extensive experience working as a Security Architect within enterprise or government environments Strong background in: Cloud Security Planning Cloud Security Architecture Managed Cloud Security Services Cloud Security Assessment Cloud Infrastructure Security Proven ability to operate as an SME and influence senior stakeholders Experience designing and implementing security controls in cloud environments Strong understanding of security governance, risk, and compliance Excellent communication and advisory skills Experience working across complex multi-team environments Desirable Experience within UK Central Government or other regulated sectors Knowledge of modern cloud platforms such as AWS, Azure, or GCP Relevant security certifications (CISSP, CCSP, AWS Security, Azure Security, etc.) Contract Details Rate: 550- 620 per day Umbrella IR35: Inside IR35 Contract Length: Initial contract with extension potential Start Date: ASAP If you are an experienced Cloud Security Architect looking to work on a high-impact government programme, we would love to hear from you.
Opportunity: Employment Solicitor (1-5 PQE) Location: Reading Hybrid Working (2 Days Office Based) Salary: Up to 62,000 + Bonus If you've reached the point where you're wondering whether there might be something better out there, it's worth reading on. This is an opportunity to join a highly regarded Employment team where quality work and quality people go hand in hand. We're working with a highly regarded, Tier 1 Legal 500 Employment team that continues to go from strength to strength. They're now looking to welcome an ambitious Employment Solicitor (1-5 PQE) into a collaborative and supportive team that is known not only for the quality of its work but for the quality of its people. Whether you're actively looking or simply curious about what's out there, this is the sort of opportunity that's worth a conversation. Why This Role Stands Out: You'll join a well-established team advising a diverse client base ranging from household names and international businesses through to owner-managed companies and growing organisations. The work is varied, commercially focused and often complex, covering everything from Employment Tribunal litigation and workplace investigations to restructures, TUPE projects and strategic HR advisory work. Importantly, you'll be trusted with responsibility from day one. You'll work closely with experienced Partners and senior lawyers who are genuinely invested in developing the next generation of talent, giving you the opportunity to accelerate your progression whilst building your own profile in the market. The Team: If you've ever felt like just another fee earner, this could be a refreshing change. The team has built a reputation for being approachable, down-to-earth and highly collaborative. There is a real emphasis on sharing knowledge, supporting one another and creating an environment where people can develop their careers without sacrificing their wellbeing. It's a team that celebrates success together, encourages business development and gives lawyers the freedom to have a voice in client relationships and strategic discussions. What You Will Be Doing: Advising employers on a broad range of contentious and non-contentious employment matters Supporting clients through disciplinary, grievance and internal workplace procedures Handling Employment Tribunal claims and advocacy opportunities Advising on TUPE, restructures and organisational change projects Drafting settlement agreements and providing strategic HR support Building strong client relationships and contributing to seminars, networking and business development initiatives Working alongside highly experienced Employment specialists on complex, high-profile matters What We Are Looking For: Qualified Solicitor with approximately 1-5 years' PQE in Employment law Strong technical knowledge coupled with commercial awareness Excellent communication and relationship-building skills Someone who enjoys working collaboratively and wants to continue developing their expertise An interest in business development and becoming a trusted adviser to clients What Is in It for You? Bonus scheme High-quality, varied client work Clear progression opportunities Supportive and approachable leadership team Tier 1 Legal 500 Employment team Private medical cover, life assurance 5x salary, season travel loan and more Enhanced annual leave + birthday leave (buy/sell 5 days) Wellbeing initiatives and a people-focused culture A firm that combines high standards with a friendly, modern approach to working If you're wondering whether there might be something better out there than your current role, this could be exactly the chat worth having! For a confidential discussion, apply or get in touch via email at Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Jul 06, 2026
Full time
Opportunity: Employment Solicitor (1-5 PQE) Location: Reading Hybrid Working (2 Days Office Based) Salary: Up to 62,000 + Bonus If you've reached the point where you're wondering whether there might be something better out there, it's worth reading on. This is an opportunity to join a highly regarded Employment team where quality work and quality people go hand in hand. We're working with a highly regarded, Tier 1 Legal 500 Employment team that continues to go from strength to strength. They're now looking to welcome an ambitious Employment Solicitor (1-5 PQE) into a collaborative and supportive team that is known not only for the quality of its work but for the quality of its people. Whether you're actively looking or simply curious about what's out there, this is the sort of opportunity that's worth a conversation. Why This Role Stands Out: You'll join a well-established team advising a diverse client base ranging from household names and international businesses through to owner-managed companies and growing organisations. The work is varied, commercially focused and often complex, covering everything from Employment Tribunal litigation and workplace investigations to restructures, TUPE projects and strategic HR advisory work. Importantly, you'll be trusted with responsibility from day one. You'll work closely with experienced Partners and senior lawyers who are genuinely invested in developing the next generation of talent, giving you the opportunity to accelerate your progression whilst building your own profile in the market. The Team: If you've ever felt like just another fee earner, this could be a refreshing change. The team has built a reputation for being approachable, down-to-earth and highly collaborative. There is a real emphasis on sharing knowledge, supporting one another and creating an environment where people can develop their careers without sacrificing their wellbeing. It's a team that celebrates success together, encourages business development and gives lawyers the freedom to have a voice in client relationships and strategic discussions. What You Will Be Doing: Advising employers on a broad range of contentious and non-contentious employment matters Supporting clients through disciplinary, grievance and internal workplace procedures Handling Employment Tribunal claims and advocacy opportunities Advising on TUPE, restructures and organisational change projects Drafting settlement agreements and providing strategic HR support Building strong client relationships and contributing to seminars, networking and business development initiatives Working alongside highly experienced Employment specialists on complex, high-profile matters What We Are Looking For: Qualified Solicitor with approximately 1-5 years' PQE in Employment law Strong technical knowledge coupled with commercial awareness Excellent communication and relationship-building skills Someone who enjoys working collaboratively and wants to continue developing their expertise An interest in business development and becoming a trusted adviser to clients What Is in It for You? Bonus scheme High-quality, varied client work Clear progression opportunities Supportive and approachable leadership team Tier 1 Legal 500 Employment team Private medical cover, life assurance 5x salary, season travel loan and more Enhanced annual leave + birthday leave (buy/sell 5 days) Wellbeing initiatives and a people-focused culture A firm that combines high standards with a friendly, modern approach to working If you're wondering whether there might be something better out there than your current role, this could be exactly the chat worth having! For a confidential discussion, apply or get in touch via email at Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Private Client Lawyer Are you an experienced Private Client Lawyer looking to join a respected and long-established law firm where client relationships, quality service, and work-life balance are genuinely valued? A highly regarded practice in Heathfield is seeking a Private Client Lawyer to join its friendly and collaborative team. With a strong reputation across East Sussex and a loyal client base built over many years, the firm prides itself on providing tailored legal advice with a personal touch. This is an excellent opportunity for a Private Client Lawyer seeking high-quality work, autonomy, and the chance to become a key part of a close-knit and supportive team. The firm is open to considering candidates looking for either full-time hours or a 4-day working week. The Role You will manage a varied private client caseload, advising individuals and families on a broad range of matters while delivering exceptional levels of client care. The caseload will include: Wills and estate planning Probate and estate administration Lasting Powers of Attorney Trusts and wealth preservation Court of Protection matters Inheritance Tax planning General private client advisory work You will work closely with clients, building trusted relationships and providing clear, practical advice tailored to their individual circumstances. About You: The successful candidate will have: Experience managing a private client caseload with a good degree of autonomy Strong technical knowledge across a range of private client matters Excellent communication and client relationship skills A proactive and personable approach to client care The ability to work independently while contributing positively to a collaborative team environment Qualified Solicitor, Legal Executive or experienced Fee Earner status considered Why This Role? This is an opportunity to join a well-established and highly respected firm where people genuinely enjoy working. You'll benefit from a supportive team culture, high levels of client contact, and the autonomy to manage your own caseload without the pressures often associated with larger practices. The firm has developed an excellent reputation within the local community and continues to attract quality work through longstanding client relationships and referrals. For the right individual, this role offers genuine long-term career prospects within a stable and successful practice. What's on Offer? Salary up to 70,000 depending on experience Full-time or 4-day week considered High-quality private client caseload Supportive and collaborative working environment Strong local reputation and loyal client base Genuine autonomy and responsibility Long-term career stability and progression opportunities Location: Heathfield, East Sussex Salary: Up to 70,000 DOE If you're a Private Client Lawyer looking for a role that combines quality work, flexibility, and a supportive culture, we'd love to hear from you. Apply today with your CV to find out more. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)
Jul 06, 2026
Full time
Private Client Lawyer Are you an experienced Private Client Lawyer looking to join a respected and long-established law firm where client relationships, quality service, and work-life balance are genuinely valued? A highly regarded practice in Heathfield is seeking a Private Client Lawyer to join its friendly and collaborative team. With a strong reputation across East Sussex and a loyal client base built over many years, the firm prides itself on providing tailored legal advice with a personal touch. This is an excellent opportunity for a Private Client Lawyer seeking high-quality work, autonomy, and the chance to become a key part of a close-knit and supportive team. The firm is open to considering candidates looking for either full-time hours or a 4-day working week. The Role You will manage a varied private client caseload, advising individuals and families on a broad range of matters while delivering exceptional levels of client care. The caseload will include: Wills and estate planning Probate and estate administration Lasting Powers of Attorney Trusts and wealth preservation Court of Protection matters Inheritance Tax planning General private client advisory work You will work closely with clients, building trusted relationships and providing clear, practical advice tailored to their individual circumstances. About You: The successful candidate will have: Experience managing a private client caseload with a good degree of autonomy Strong technical knowledge across a range of private client matters Excellent communication and client relationship skills A proactive and personable approach to client care The ability to work independently while contributing positively to a collaborative team environment Qualified Solicitor, Legal Executive or experienced Fee Earner status considered Why This Role? This is an opportunity to join a well-established and highly respected firm where people genuinely enjoy working. You'll benefit from a supportive team culture, high levels of client contact, and the autonomy to manage your own caseload without the pressures often associated with larger practices. The firm has developed an excellent reputation within the local community and continues to attract quality work through longstanding client relationships and referrals. For the right individual, this role offers genuine long-term career prospects within a stable and successful practice. What's on Offer? Salary up to 70,000 depending on experience Full-time or 4-day week considered High-quality private client caseload Supportive and collaborative working environment Strong local reputation and loyal client base Genuine autonomy and responsibility Long-term career stability and progression opportunities Location: Heathfield, East Sussex Salary: Up to 70,000 DOE If you're a Private Client Lawyer looking for a role that combines quality work, flexibility, and a supportive culture, we'd love to hear from you. Apply today with your CV to find out more. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)
Probate Manager Are you an experienced Probate Manager looking for a role where you can truly make a difference? Join a well-established and highly regarded law firm in Heathfield that is known for its personal approach, long-standing reputation, and commitment to exceptional client care. This is an excellent opportunity for a skilled Probate Manager to take ownership of a varied caseload while working within a supportive and friendly team environment. The firm specialises in Private Client and Property matters and has built a trusted reputation within the local community for providing professional, compassionate legal services. The Role: As a Probate Manager , you will independently manage a broad range of probate matters from initial instruction through to estate administration and final distribution. You will act as a trusted advisor to clients, guiding them through what can often be a sensitive and challenging time with empathy, professionalism, and expertise. Key responsibilities include: Managing probate matters from instruction through to completion Preparing and submitting applications for Grants of Probate Liaising with clients, beneficiaries, financial institutions, and HMRC Administering estates, including collecting assets, settling liabilities, and distributing funds Drafting legal documentation and correspondence Maintaining accurate file management and compliance records Delivering exceptional levels of client care throughout the probate process About You: To be successful in this Probate Manager position, you will have: Proven experience handling probate matters independently The ability to manage files from inception to conclusion with minimal supervision Strong communication and relationship-building skills Excellent organisational skills and attention to detail A client-focused and compassionate approach A legal qualification is advantageous but not essential; experienced non-qualified candidates are encouraged to apply Why Join This Firm? This is an excellent opportunity to join a friendly, well-regarded firm where you'll be trusted to manage your own caseload and develop strong client relationships. You'll enjoy the autonomy to work independently while being supported by an experienced and approachable team. With high-quality probate work, a loyal client base, and a strong reputation within the local community, this role offers both professional satisfaction and long-term career stability. Salary & Benefits Up to 50,000 depending on experience Friendly and supportive working environment High-quality private client work Genuine autonomy and responsibility Long-term career prospects If you're an experienced probate professional looking for your next challenge with a reputable and welcoming firm, we'd love to hear from you. Apply today with your CV to find out more. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)
Jul 06, 2026
Full time
Probate Manager Are you an experienced Probate Manager looking for a role where you can truly make a difference? Join a well-established and highly regarded law firm in Heathfield that is known for its personal approach, long-standing reputation, and commitment to exceptional client care. This is an excellent opportunity for a skilled Probate Manager to take ownership of a varied caseload while working within a supportive and friendly team environment. The firm specialises in Private Client and Property matters and has built a trusted reputation within the local community for providing professional, compassionate legal services. The Role: As a Probate Manager , you will independently manage a broad range of probate matters from initial instruction through to estate administration and final distribution. You will act as a trusted advisor to clients, guiding them through what can often be a sensitive and challenging time with empathy, professionalism, and expertise. Key responsibilities include: Managing probate matters from instruction through to completion Preparing and submitting applications for Grants of Probate Liaising with clients, beneficiaries, financial institutions, and HMRC Administering estates, including collecting assets, settling liabilities, and distributing funds Drafting legal documentation and correspondence Maintaining accurate file management and compliance records Delivering exceptional levels of client care throughout the probate process About You: To be successful in this Probate Manager position, you will have: Proven experience handling probate matters independently The ability to manage files from inception to conclusion with minimal supervision Strong communication and relationship-building skills Excellent organisational skills and attention to detail A client-focused and compassionate approach A legal qualification is advantageous but not essential; experienced non-qualified candidates are encouraged to apply Why Join This Firm? This is an excellent opportunity to join a friendly, well-regarded firm where you'll be trusted to manage your own caseload and develop strong client relationships. You'll enjoy the autonomy to work independently while being supported by an experienced and approachable team. With high-quality probate work, a loyal client base, and a strong reputation within the local community, this role offers both professional satisfaction and long-term career stability. Salary & Benefits Up to 50,000 depending on experience Friendly and supportive working environment High-quality private client work Genuine autonomy and responsibility Long-term career prospects If you're an experienced probate professional looking for your next challenge with a reputable and welcoming firm, we'd love to hear from you. Apply today with your CV to find out more. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)
About the role Sytner Jaguar Land Rover Northampton is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jul 06, 2026
Full time
About the role Sytner Jaguar Land Rover Northampton is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Service Advisor CUPRA, SEAT & Škoda Location: Stirling Working Hours: Full-time, 42.5 Hours per Week, Monday to Friday 08 00 with Saturday mornings on rota Salary: OTE £38,406 At West End Garage, we do things differently. As one of Scotland s leading privately-owned automotive retailer groups, we represent Škoda, CUPRA and SEAT across Stirling, Edinburgh and Dunfermline. With exciting growth plans, a brand-new CUPRA showroom opening in Stirling, and a strong focus on customer experience, there has never been a better time to join our team. We are looking for an experienced, motivated and customer-focused Service Advisor to join our busy Aftersales team in Stirling. This is more than a reception role you ll be the key link between our customers and workshop team, helping deliver an exceptional aftersales experience from start to finish. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we d love to hear from you. The Role As a Service Advisor, you ll play a central role in the customer journey by: Welcoming customers and delivering a professional, friendly experience Managing service, repair and MOT bookings efficiently Keeping customers informed throughout their vehicle visit Explaining technical information clearly and confidently Liaising closely with Technicians, Workshop Control and Parts departments Identifying additional service or maintenance opportunities Preparing invoices, estimates and service documentation accurately Supporting workshop efficiency and daily loading Helping maintain high levels of customer satisfaction and retention Promoting the West End Garage experience and brand values at every opportunity Requirements Essential Previous Service Advisor experience within a franchised dealership environment Excellent communication and relationship-building skills Strong organisation and time management abilities Confidence using dealership systems and digital platforms A proactive and positive approach to problem-solving The ability to work calmly under pressure in a busy environment Experience upselling additional work, products or service plans Good IT and administration skills A full UK driving licence Eligibility to work in the UK Desirable Experience with EV or hybrid vehicles would be advantageous, although full manufacturer training will be provided What We Offer Competitive salary with achievable bonus structure Company pension scheme Employee vehicle schemes Ongoing manufacturer and in-house training Career progression opportunities across the group Modern working environment with exciting brands Supportive management team and positive culture Long-established, family-owned business with strong values Many of our managers and senior leaders started their careers within West End Garage we genuinely believe in promoting from within. If you are ready to start your career at West End Garage, then click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Jul 06, 2026
Full time
Service Advisor CUPRA, SEAT & Škoda Location: Stirling Working Hours: Full-time, 42.5 Hours per Week, Monday to Friday 08 00 with Saturday mornings on rota Salary: OTE £38,406 At West End Garage, we do things differently. As one of Scotland s leading privately-owned automotive retailer groups, we represent Škoda, CUPRA and SEAT across Stirling, Edinburgh and Dunfermline. With exciting growth plans, a brand-new CUPRA showroom opening in Stirling, and a strong focus on customer experience, there has never been a better time to join our team. We are looking for an experienced, motivated and customer-focused Service Advisor to join our busy Aftersales team in Stirling. This is more than a reception role you ll be the key link between our customers and workshop team, helping deliver an exceptional aftersales experience from start to finish. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we d love to hear from you. The Role As a Service Advisor, you ll play a central role in the customer journey by: Welcoming customers and delivering a professional, friendly experience Managing service, repair and MOT bookings efficiently Keeping customers informed throughout their vehicle visit Explaining technical information clearly and confidently Liaising closely with Technicians, Workshop Control and Parts departments Identifying additional service or maintenance opportunities Preparing invoices, estimates and service documentation accurately Supporting workshop efficiency and daily loading Helping maintain high levels of customer satisfaction and retention Promoting the West End Garage experience and brand values at every opportunity Requirements Essential Previous Service Advisor experience within a franchised dealership environment Excellent communication and relationship-building skills Strong organisation and time management abilities Confidence using dealership systems and digital platforms A proactive and positive approach to problem-solving The ability to work calmly under pressure in a busy environment Experience upselling additional work, products or service plans Good IT and administration skills A full UK driving licence Eligibility to work in the UK Desirable Experience with EV or hybrid vehicles would be advantageous, although full manufacturer training will be provided What We Offer Competitive salary with achievable bonus structure Company pension scheme Employee vehicle schemes Ongoing manufacturer and in-house training Career progression opportunities across the group Modern working environment with exciting brands Supportive management team and positive culture Long-established, family-owned business with strong values Many of our managers and senior leaders started their careers within West End Garage we genuinely believe in promoting from within. If you are ready to start your career at West End Garage, then click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: £14-£14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasks What we're looking for: Previous experience in a customer service role within an office environment Fluent French speaker Confident and professional telephone manner Strong attention to detail with accurate data entry skills Reliable and able to commit to the full duration of the assignment Able to commute reliably to the office location (no parking available on site) This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.
Jul 06, 2026
Seasonal
Job Title: Customer Service Advisor - French Speaking Location: Portslade, Brighton Start Date: Monday, 22nd June Pay Rate: £14-£14.50 per hour Hours: 1pm-7pm, Monday-Friday This temporary role will last roughly 4-5 weeks. The Customer Service Advisor (French Speaking) position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasks What we're looking for: Previous experience in a customer service role within an office environment Fluent French speaker Confident and professional telephone manner Strong attention to detail with accurate data entry skills Reliable and able to commit to the full duration of the assignment Able to commute reliably to the office location (no parking available on site) This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.
Senior Finance Business Partner Are you a senior finance leader who thrives in complex environments with a passion for partnering with senior stakeholders to influence decision-making? Do you enjoy shaping financial strategy and driving performance? If yes, read on We're looking for an experienced finance professional who will act as a trusted advisor to senior leadership, providing expert financial insight to inform strategic decisions, optimise performance, and support long-term business growth. Working closely with cross-functional teams, you will ensure financial plans align with wider organisational goals and priorities. You will lead financial planning cycles, including annual budgets and regular forecasting, while delivering high-quality analysis to support revenue growth and cost efficiency initiatives. Your ability to translate complex financial data into clear, actionable insights will be key in driving informed decision-making across the organisation. Why this role? You'll be joining an established finance team as the Senior Finance Business Partner on a 6-month fixed term contract at a pivotal time. Partnering with commercial, operational, and functional teams, you will provide guidance on pricing, investment decisions, and profitability. You'll play a pivotal role in identifying opportunities for improvement, enhancing processes, and driving operational efficiency across the finance function. In addition, you will oversee performance reporting, deliver insightful presentations, and support key projects across the business, helping to ensure resources are used effectively and maximum value is achieved. Qualifications and experience Must be immediately available Comfortable with the fixed term nature of this contract (6 months) Qualified accountant (ACA, ACCA, CIMA or equivalent) with strong post-qualification experience Proven experience in a finance business partnering role, ideally within a large or complex organisation Strong background in financial planning, budgeting, forecasting, and performance analysis Exceptional stakeholder management skills, with the ability to influence and challenge at a senior level Advanced analytical capability, including financial modelling and interpretation of key metrics Demonstrated leadership experience, with the ability to drive projects and financial initiatives Strong commercial acumen, with a proactive and solutions-focused mindset Proficiency in Excel and financial systems, including ERP tools Excellent communication and presentation skills, with the ability to translate financial data into clear insights Essential Details Position - Senior Finance Business Partner Location - Stoke on Trent Salary - £75k+ hybrid working + benefits Think you've got what we need? If you're an experienced finance leader ready to take on a fixed-term contract role with real influence and accountability, introduce yourself to Kerri-Ann at Consult KA on or drop an application in for a confidential conversation. Privacy notice: At Consult KA we take your privacy seriously. We process personal data relating to people who apply for job vacancies with us or who send speculative job applications (this could include name, address, email, phone no., qualifications, and employment history). The information provided by you will only be processed and used to contact you as part of the recruitment process - note, we may contact you about the specific job you have applied for or about other vacancies which we feel you may be suitable for.
Jul 06, 2026
Contractor
Senior Finance Business Partner Are you a senior finance leader who thrives in complex environments with a passion for partnering with senior stakeholders to influence decision-making? Do you enjoy shaping financial strategy and driving performance? If yes, read on We're looking for an experienced finance professional who will act as a trusted advisor to senior leadership, providing expert financial insight to inform strategic decisions, optimise performance, and support long-term business growth. Working closely with cross-functional teams, you will ensure financial plans align with wider organisational goals and priorities. You will lead financial planning cycles, including annual budgets and regular forecasting, while delivering high-quality analysis to support revenue growth and cost efficiency initiatives. Your ability to translate complex financial data into clear, actionable insights will be key in driving informed decision-making across the organisation. Why this role? You'll be joining an established finance team as the Senior Finance Business Partner on a 6-month fixed term contract at a pivotal time. Partnering with commercial, operational, and functional teams, you will provide guidance on pricing, investment decisions, and profitability. You'll play a pivotal role in identifying opportunities for improvement, enhancing processes, and driving operational efficiency across the finance function. In addition, you will oversee performance reporting, deliver insightful presentations, and support key projects across the business, helping to ensure resources are used effectively and maximum value is achieved. Qualifications and experience Must be immediately available Comfortable with the fixed term nature of this contract (6 months) Qualified accountant (ACA, ACCA, CIMA or equivalent) with strong post-qualification experience Proven experience in a finance business partnering role, ideally within a large or complex organisation Strong background in financial planning, budgeting, forecasting, and performance analysis Exceptional stakeholder management skills, with the ability to influence and challenge at a senior level Advanced analytical capability, including financial modelling and interpretation of key metrics Demonstrated leadership experience, with the ability to drive projects and financial initiatives Strong commercial acumen, with a proactive and solutions-focused mindset Proficiency in Excel and financial systems, including ERP tools Excellent communication and presentation skills, with the ability to translate financial data into clear insights Essential Details Position - Senior Finance Business Partner Location - Stoke on Trent Salary - £75k+ hybrid working + benefits Think you've got what we need? If you're an experienced finance leader ready to take on a fixed-term contract role with real influence and accountability, introduce yourself to Kerri-Ann at Consult KA on or drop an application in for a confidential conversation. Privacy notice: At Consult KA we take your privacy seriously. We process personal data relating to people who apply for job vacancies with us or who send speculative job applications (this could include name, address, email, phone no., qualifications, and employment history). The information provided by you will only be processed and used to contact you as part of the recruitment process - note, we may contact you about the specific job you have applied for or about other vacancies which we feel you may be suitable for.
Role: Solutions Architect Location: Remote Working Arrangement: Occasional travel to national and international client sites Salary: Up to 130k SC clearance is essential. You've built solutions that solve complex technical problems. Now you're looking for the opportunity to influence something much bigger. You've probably spent years working across defence, government, or other highly secure environments, helping customers solve difficult challenges through technology. You're comfortable leading architecture discussions, working with senior stakeholders, and translating ambitious operational goals into solutions that can actually be delivered. More importantly, you're interested in where defence technology is heading next. If that's you, this could be a fantastic opportunity. I'm working with a defence technology organisation that's investing heavily in the future of defence capability through experimentation, innovation, and emerging technologies. They're looking for a Principal Solution Architect to lead some of their most exciting programmes, helping shape how the next generation of defence capability is designed, tested, demonstrated, and ultimately delivered into operational use. This is a genuinely strategic role where you'll sit at the intersection of architecture, systems engineering, customer engagement, and innovation. Rather than focusing on a single programme, you'll work across a portfolio of defence experimentation and demonstration activities, helping customers understand what's possible, designing complex technical solutions, and ensuring innovative concepts can successfully transition into operational capability. Artificial Intelligence is a major part of that journey. You'll be working with programmes exploring AI, machine learning, autonomous systems, human-machine teaming, digital engineering, cloud technologies, cyber capabilities, advanced communications, and multi-domain integration. They're looking for someone who can understand both the technology and the operational challenges, helping customers adopt emerging capabilities in ways that deliver real value rather than simply following the latest trends. This is also a highly customer-facing role. You'll build relationships with senior stakeholders across the MOD, Strategic Command, DE&S, Dstl, NATO organisations, allied nations, and industry partners, becoming a trusted technical advisor throughout the lifecycle of major defence programmes. Alongside leading technical direction, you'll help shape future opportunities, contribute to bids and business development activities, mentor Solution Architects across the organisation, and provide technical leadership that influences both customers and internal engineering teams. From a technical perspective, they're looking for experience across areas such as: Solution and systems architecture Defence capability development and experimentation Enterprise integration and systems engineering AI and emerging technologies Cloud platforms and modern digital engineering Multi-domain integration and command-and-control environments Cyber security and Secure by Design principles Architecture governance and technical leadership Experience working with MOD, NATO, multinational defence programmes, or complex government environments will be particularly valuable, especially if you've been involved in experimentation activities, operational assessments, capability demonstrations, or technology transition programmes. This role would suit someone who enjoys thinking strategically while staying close enough to technology to influence meaningful technical decisions. You'll be given the opportunity to shape architecture strategy, lead technical teams, develop customer relationships, and play a significant part in how future defence capabilities are delivered. If you're looking for a role where you can combine technical leadership, innovation, customer engagement, and architecture at the highest level, while working with some of the most exciting technologies currently shaping defence, this is definitely one worth exploring. Apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Jul 06, 2026
Full time
Role: Solutions Architect Location: Remote Working Arrangement: Occasional travel to national and international client sites Salary: Up to 130k SC clearance is essential. You've built solutions that solve complex technical problems. Now you're looking for the opportunity to influence something much bigger. You've probably spent years working across defence, government, or other highly secure environments, helping customers solve difficult challenges through technology. You're comfortable leading architecture discussions, working with senior stakeholders, and translating ambitious operational goals into solutions that can actually be delivered. More importantly, you're interested in where defence technology is heading next. If that's you, this could be a fantastic opportunity. I'm working with a defence technology organisation that's investing heavily in the future of defence capability through experimentation, innovation, and emerging technologies. They're looking for a Principal Solution Architect to lead some of their most exciting programmes, helping shape how the next generation of defence capability is designed, tested, demonstrated, and ultimately delivered into operational use. This is a genuinely strategic role where you'll sit at the intersection of architecture, systems engineering, customer engagement, and innovation. Rather than focusing on a single programme, you'll work across a portfolio of defence experimentation and demonstration activities, helping customers understand what's possible, designing complex technical solutions, and ensuring innovative concepts can successfully transition into operational capability. Artificial Intelligence is a major part of that journey. You'll be working with programmes exploring AI, machine learning, autonomous systems, human-machine teaming, digital engineering, cloud technologies, cyber capabilities, advanced communications, and multi-domain integration. They're looking for someone who can understand both the technology and the operational challenges, helping customers adopt emerging capabilities in ways that deliver real value rather than simply following the latest trends. This is also a highly customer-facing role. You'll build relationships with senior stakeholders across the MOD, Strategic Command, DE&S, Dstl, NATO organisations, allied nations, and industry partners, becoming a trusted technical advisor throughout the lifecycle of major defence programmes. Alongside leading technical direction, you'll help shape future opportunities, contribute to bids and business development activities, mentor Solution Architects across the organisation, and provide technical leadership that influences both customers and internal engineering teams. From a technical perspective, they're looking for experience across areas such as: Solution and systems architecture Defence capability development and experimentation Enterprise integration and systems engineering AI and emerging technologies Cloud platforms and modern digital engineering Multi-domain integration and command-and-control environments Cyber security and Secure by Design principles Architecture governance and technical leadership Experience working with MOD, NATO, multinational defence programmes, or complex government environments will be particularly valuable, especially if you've been involved in experimentation activities, operational assessments, capability demonstrations, or technology transition programmes. This role would suit someone who enjoys thinking strategically while staying close enough to technology to influence meaningful technical decisions. You'll be given the opportunity to shape architecture strategy, lead technical teams, develop customer relationships, and play a significant part in how future defence capabilities are delivered. If you're looking for a role where you can combine technical leadership, innovation, customer engagement, and architecture at the highest level, while working with some of the most exciting technologies currently shaping defence, this is definitely one worth exploring. Apply now or get in touch to find out more. We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background.
Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960
Jul 06, 2026
Full time
Warranty & Invoicing Administrator Location: Enfield, London Competitive Salary, 28,000 - 32,000 DOE Full Time Permanent Join a Leading Commercial Vehicle Dealership An exciting opportunity has arisen for an organised and detail-focused Warranty & Invoicing Administrator to join a busy commercial vehicle dealership operation. This role is ideal for an experienced administrator who thrives in a fast-paced environment and enjoys working closely with service, workshop, and management teams to ensure warranty claims and invoicing processes are completed accurately and efficiently. The Role As a Warranty & Invoicing Administrator, you will play a vital role in supporting the aftersales department by managing warranty submissions, processing invoices, and ensuring all documentation meets manufacturer and company standards. Key Responsibilities Prepare, submit, and manage vehicle warranty claims. Ensure all warranty claims are processed accurately and within manufacturer guidelines. Review repair orders and supporting documentation for compliance. Raise and process customer, warranty, and internal invoices. Investigate and resolve invoice discrepancies. Liaise with Service Advisors, Workshop Controllers, and manufacturers regarding claim queries. Maintain accurate records and departmental administration. Support the wider service department with administrative duties as required. Assist in improving warranty recovery and reducing rejected claims. Candidate Requirements (Essential) Previous experience in Warranty Administration, Service Administration, or Invoicing. Strong attention to detail and accuracy. Excellent organisational and time management skills. Good communication and customer service abilities. Proficient in Microsoft Office and dealership management systems. Ability to manage multiple tasks within a busy environment. Desirable Experience within a commercial vehicle, truck, automotive, or dealership environment. Understanding of manufacturer warranty processes. Knowledge of invoicing and service administration procedures. What's on Offer? Competitive salary package. Ongoing training and development. Long-term career opportunities. Supportive team environment. Secure employment within a well-established commercial vehicle business. Apply Today Please ask for Skills Job ref: 53960
Sales Director - BMS Data Centre Projects - Europe A rapidly growing building controls and energy management specialist is seeking a Sales Director to drive growth exclusively across the European data centre market. With decades of experience delivering high-performance Building Energy Management Systems (BEMS) into mission-critical environments, the business partners with leading data centre operators to optimise uptime, enhance resilience, and significantly improve energy efficiency across complex facilities. This is a strategic, client-facing role focused on developing new opportunities within the data centre sector, influencing specifications at design stage, and delivering consultative BEMS solutions that improve operational performance, support ESG targets, and reduce carbon impact in high-demand, energy-intensive environments. UK Based Competitive base salary of 120,000+ Attractive annual bonus scheme linked to performance Company pension scheme Generous holiday allowance with additional days based on service Flexible / remote working options Life assurance cover Income protection scheme Ongoing professional development and training Clear progression pathway within a rapidly growing organisation Opportunity to work with leading data centre operators across Europe Exposure to high-profile, mission-critical projects Responsibilities Identify and develop new opportunities for BEMS/EPMS installations, upgrades, and service contracts Build and manage a strong sales pipeline from lead generation through to contract award Engage with end users, consultants, contractors, and developers to influence specifications at early design stages Work closely with engineering and delivery teams to develop technically robust and commercially viable BEMS solutions Clearly articulate the value of BEMS in relation to energy efficiency, carbon reduction, ESG goals, and regulatory compliance Develop long-term relationships with key clients and strategic partners Act as a trusted advisor on building optimisation, energy performance, and lifecycle value Desired Experience Proven experience in business development or sales within BEMS, BMS, energy management, or building services Strong understanding of building controls, HVAC systems, and energy performance principles Demonstrated track record of achieving or exceeding sales targets Excellent communication, presentation, and negotiation skills Ability to engage confidently with both technical and commercial stakeholders Full driving licence and willingness to travel For more information, please reach out to - (url removed)
Jul 06, 2026
Full time
Sales Director - BMS Data Centre Projects - Europe A rapidly growing building controls and energy management specialist is seeking a Sales Director to drive growth exclusively across the European data centre market. With decades of experience delivering high-performance Building Energy Management Systems (BEMS) into mission-critical environments, the business partners with leading data centre operators to optimise uptime, enhance resilience, and significantly improve energy efficiency across complex facilities. This is a strategic, client-facing role focused on developing new opportunities within the data centre sector, influencing specifications at design stage, and delivering consultative BEMS solutions that improve operational performance, support ESG targets, and reduce carbon impact in high-demand, energy-intensive environments. UK Based Competitive base salary of 120,000+ Attractive annual bonus scheme linked to performance Company pension scheme Generous holiday allowance with additional days based on service Flexible / remote working options Life assurance cover Income protection scheme Ongoing professional development and training Clear progression pathway within a rapidly growing organisation Opportunity to work with leading data centre operators across Europe Exposure to high-profile, mission-critical projects Responsibilities Identify and develop new opportunities for BEMS/EPMS installations, upgrades, and service contracts Build and manage a strong sales pipeline from lead generation through to contract award Engage with end users, consultants, contractors, and developers to influence specifications at early design stages Work closely with engineering and delivery teams to develop technically robust and commercially viable BEMS solutions Clearly articulate the value of BEMS in relation to energy efficiency, carbon reduction, ESG goals, and regulatory compliance Develop long-term relationships with key clients and strategic partners Act as a trusted advisor on building optimisation, energy performance, and lifecycle value Desired Experience Proven experience in business development or sales within BEMS, BMS, energy management, or building services Strong understanding of building controls, HVAC systems, and energy performance principles Demonstrated track record of achieving or exceeding sales targets Excellent communication, presentation, and negotiation skills Ability to engage confidently with both technical and commercial stakeholders Full driving licence and willingness to travel For more information, please reach out to - (url removed)
Join the Team at Clifton Trade Bathrooms Customer Sales Role Location : Oxford (37 Pony Road, Horspath Industrial Estate, OX4 2RD) Salary : starting £27,248 rising to £28,059 upon full training and sign-off Job Type : Full-time, Permanent AtClifton Trade Bathrooms, we know that our people are the key to our success click apply for full job details
Jul 06, 2026
Full time
Join the Team at Clifton Trade Bathrooms Customer Sales Role Location : Oxford (37 Pony Road, Horspath Industrial Estate, OX4 2RD) Salary : starting £27,248 rising to £28,059 upon full training and sign-off Job Type : Full-time, Permanent AtClifton Trade Bathrooms, we know that our people are the key to our success click apply for full job details
ERSG are partnering with a leading global consultancy to find an Electrical Engineer ready to step into a more commercial, strategic role within the energy and infrastructure sector. This is a unique opportunity to take your technical expertise and apply it in a high-impact advisory environment, working with investors, lenders, and asset owners to shape major infrastructure and energy transactions. If you're looking to move away from pure design and into a role where your analysis directly influences investment decisions, this is the perfect next step. What You'll Be Doing Supporting technical due diligence on major energy and infrastructure transactions Assessing high-voltage electrical systems (33kV-440kV) across a variety of assets Identifying and communicating technical and commercial risks ("red flag" analysis) Reviewing designs, asset condition, and regulatory compliance Producing clear, commercially focused reports for investors and stakeholders Engaging directly with clients, presenting insights in a concise and impactful way This is where engineering meets finance, strategy, and real-world decision-making. What We're Looking For Degree-qualified in Electrical Engineering (Master's or MBA advantageous) Strong experience with HV electrical systems Exposure to energy or infrastructure projects (renewables, utilities, grid, etc.) Ability to translate complex technical detail into commercial insight Why This Role Stands Out Work on high-profile, global transactions across energy and infrastructure Gain exposure to the investment side of engineering projects Develop a highly sought-after skillset combining technical and commercial expertise Be part of a collaborative, multidisciplinary advisory team Clear pathway for career progression within a rapidly growing space Ideal Background (Not Essential) Technical advisory, consulting, or due diligence experience Familiarity with transaction environments (M&A, financing, asset sales) Knowledge of renewable energy or regulated utility networks Why Apply Through ERSG? At ERSG, we specialise in connecting top engineering talent with opportunities that offer real career progression and variety. We'll support you throughout the process and help position you strongly for this exciting transition into advisory. If you're an Electrical Engineer ready to step into a more strategic, client-facing role - we'd love to hear from you. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Jul 06, 2026
Full time
ERSG are partnering with a leading global consultancy to find an Electrical Engineer ready to step into a more commercial, strategic role within the energy and infrastructure sector. This is a unique opportunity to take your technical expertise and apply it in a high-impact advisory environment, working with investors, lenders, and asset owners to shape major infrastructure and energy transactions. If you're looking to move away from pure design and into a role where your analysis directly influences investment decisions, this is the perfect next step. What You'll Be Doing Supporting technical due diligence on major energy and infrastructure transactions Assessing high-voltage electrical systems (33kV-440kV) across a variety of assets Identifying and communicating technical and commercial risks ("red flag" analysis) Reviewing designs, asset condition, and regulatory compliance Producing clear, commercially focused reports for investors and stakeholders Engaging directly with clients, presenting insights in a concise and impactful way This is where engineering meets finance, strategy, and real-world decision-making. What We're Looking For Degree-qualified in Electrical Engineering (Master's or MBA advantageous) Strong experience with HV electrical systems Exposure to energy or infrastructure projects (renewables, utilities, grid, etc.) Ability to translate complex technical detail into commercial insight Why This Role Stands Out Work on high-profile, global transactions across energy and infrastructure Gain exposure to the investment side of engineering projects Develop a highly sought-after skillset combining technical and commercial expertise Be part of a collaborative, multidisciplinary advisory team Clear pathway for career progression within a rapidly growing space Ideal Background (Not Essential) Technical advisory, consulting, or due diligence experience Familiarity with transaction environments (M&A, financing, asset sales) Knowledge of renewable energy or regulated utility networks Why Apply Through ERSG? At ERSG, we specialise in connecting top engineering talent with opportunities that offer real career progression and variety. We'll support you throughout the process and help position you strongly for this exciting transition into advisory. If you're an Electrical Engineer ready to step into a more strategic, client-facing role - we'd love to hear from you. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Payroll Administrator About the Role Our client is seeking an experienced Payroll Administrator to join its Payroll team. Operating across sectors such as energy, chemicals, pharmaceuticals, and oil & gas, the organisation delivers engineering, maintenance, manufacturing, and industrial support services that help customers improve efficiency and sustainability. This is an excellent opportunity for a payroll professional who thrives in a fast-paced, multi-site environment and is looking to further develop their expertise within a large and dynamic business. Key Responsibilities Process payroll from start to finish across multiple contracts within designated deadlines. Ensure pay is processed accurately in line with various pay agreements. Set up and process new starters. Process leavers and calculate applicable termination payments. Calculate redundancy and notice payments. Administer statutory and occupational payments, including: Statutory Maternity Pay (SMP) Statutory Paternity Pay (SPP) Statutory Sick Pay (SSP) Occupational Maternity Pay Sick Benefit payments Produce payroll reports for departments across the business. Liaise with internal stakeholders to ensure effective communication and adherence to payroll deadlines. Work with external third parties, including pension providers, HMRC, and courts. Respond to payroll queries promptly, professionally, and accurately. Complete payroll-related correspondence in a timely manner. Maintain payroll records and filing systems to a high standard. Keep up to date with payroll and pension legislation. Follow and support payroll policies, processes, and procedures. Skills & Experience Essential Proven payroll experience within a fast-paced, multi-site, multi-contractual environment. Strong working knowledge of Microsoft Office. Advanced Excel skills. Current knowledge of payroll and pension legislation. Knowledge of HMRC reporting requirements, including Benefits in Kind (BIK). Excellent attention to detail and organisational skills. Strong communication and stakeholder management abilities. Desirable Recognised CIPP Payroll Qualification. What they offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Exposure to a complex and varied payroll operation. The chance to be part of an organisation supporting critical industrial sectors and driving operational excellence.
Jul 06, 2026
Full time
Payroll Administrator About the Role Our client is seeking an experienced Payroll Administrator to join its Payroll team. Operating across sectors such as energy, chemicals, pharmaceuticals, and oil & gas, the organisation delivers engineering, maintenance, manufacturing, and industrial support services that help customers improve efficiency and sustainability. This is an excellent opportunity for a payroll professional who thrives in a fast-paced, multi-site environment and is looking to further develop their expertise within a large and dynamic business. Key Responsibilities Process payroll from start to finish across multiple contracts within designated deadlines. Ensure pay is processed accurately in line with various pay agreements. Set up and process new starters. Process leavers and calculate applicable termination payments. Calculate redundancy and notice payments. Administer statutory and occupational payments, including: Statutory Maternity Pay (SMP) Statutory Paternity Pay (SPP) Statutory Sick Pay (SSP) Occupational Maternity Pay Sick Benefit payments Produce payroll reports for departments across the business. Liaise with internal stakeholders to ensure effective communication and adherence to payroll deadlines. Work with external third parties, including pension providers, HMRC, and courts. Respond to payroll queries promptly, professionally, and accurately. Complete payroll-related correspondence in a timely manner. Maintain payroll records and filing systems to a high standard. Keep up to date with payroll and pension legislation. Follow and support payroll policies, processes, and procedures. Skills & Experience Essential Proven payroll experience within a fast-paced, multi-site, multi-contractual environment. Strong working knowledge of Microsoft Office. Advanced Excel skills. Current knowledge of payroll and pension legislation. Knowledge of HMRC reporting requirements, including Benefits in Kind (BIK). Excellent attention to detail and organisational skills. Strong communication and stakeholder management abilities. Desirable Recognised CIPP Payroll Qualification. What they offer A supportive and collaborative working environment. Opportunities for professional development and career progression. Exposure to a complex and varied payroll operation. The chance to be part of an organisation supporting critical industrial sectors and driving operational excellence.
HR Advisor Barrow Based (Hybrid working) 31.94 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based In Barrow in Furness. 2-3 days per week on site. Role is a Case Coaching Advisor position, not a HR Generalist role Essential ER discipline expertise including sound understanding on UK employment law Experience of working in unionised environment and with a large variety of stakeholders Ability to use judgment to problem solve, understands and advises on a variety of high risk and complex employee relations matters You will provide legally sound advice, promoting a compliant and fair workplace culture, whilst understanding and balancing critical and commercial business requirements. You must have a CIPD level 5 qualification or above Demonstratable experience in managing a large case workload For more information please contact Lauren Morley at JAM Recruitment or click apply.
Jul 06, 2026
Contractor
HR Advisor Barrow Based (Hybrid working) 31.94 an hour Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based In Barrow in Furness. 2-3 days per week on site. Role is a Case Coaching Advisor position, not a HR Generalist role Essential ER discipline expertise including sound understanding on UK employment law Experience of working in unionised environment and with a large variety of stakeholders Ability to use judgment to problem solve, understands and advises on a variety of high risk and complex employee relations matters You will provide legally sound advice, promoting a compliant and fair workplace culture, whilst understanding and balancing critical and commercial business requirements. You must have a CIPD level 5 qualification or above Demonstratable experience in managing a large case workload For more information please contact Lauren Morley at JAM Recruitment or click apply.
Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: 54,102 to 67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager you will lead and manage our clients General Operations team within IT, ensuring that services meet the needs of the organisation and support strategic goals. Working closely with colleagues in Cyber Security, Solutions Architecture, Business Systems and Information Governance, you'll play a key role in maintaining optimised, secure and compliant IT services. You will build high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate the IT Service Desk (General Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Essential Experience & Skills Proven experience as a Service Delivery Manager (minimum 3 years). Strong communication, influencing and stakeholder management skills. Experience building, managing and developing technical teams. ITIL v4 Foundation qualification. Ability to bridge business, technical and security perspectives. Familiarity with best practice across Microsoft environments. Understanding of common compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). Vendor and supplier management experience. Strong attention to detail, proactive mindset and excellent problem-solving skills. If you are interested in this role please apply online or for more information please contact me on
Jul 06, 2026
Full time
Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: 54,102 to 67,056, Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement? Our client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager you will lead and manage our clients General Operations team within IT, ensuring that services meet the needs of the organisation and support strategic goals. Working closely with colleagues in Cyber Security, Solutions Architecture, Business Systems and Information Governance, you'll play a key role in maintaining optimised, secure and compliant IT services. You will build high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate the IT Service Desk (General Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership of service improvement initiatives. Lead on Problem Management, analysing trends and coordinating resolution teams. Produce detailed KPI reports for senior leadership. Support the design and improvement of the service catalogue and automation initiatives. Incident, Change & Request Management Own Incident, Request, Change and Escalation processes, ensuring timely and accurate reporting. Lead major incident management, including coordination and communications. Chair the Change Advisory Board (CAB) when required. Essential Experience & Skills Proven experience as a Service Delivery Manager (minimum 3 years). Strong communication, influencing and stakeholder management skills. Experience building, managing and developing technical teams. ITIL v4 Foundation qualification. Ability to bridge business, technical and security perspectives. Familiarity with best practice across Microsoft environments. Understanding of common compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). Vendor and supplier management experience. Strong attention to detail, proactive mindset and excellent problem-solving skills. If you are interested in this role please apply online or for more information please contact me on
Senior HR Advisor - Manchester - Competitive Portfolio are delighted to represent our client in their search for a Senior HR Advisor on a 12-month FTC. Our client is an established law firm with international business reach. They have an excellent reputation and have consistently won awards over the past few years. They are dedicated to excellent service delivery and outcomes, with an established ambitious, supportive, and innovative culture. They pride themselves on innovation and adopt a modern approach to work with excellent opportunities for learning and training. As part of the HR team aligned to the key fee earner groups in the UK, you will be responsible for supporting the achievement of the firm's growth and development plans you will get involved in a number of ad hoc projects across the HR team, supporting colleagues in other locations or teams as needed. Fostering strong working relationships through your business partnering experience, you will support the team with day to day with operational HR tasks and work together to drive forward their strategic priorities. Responsibilities include, but not limited to: Employee Relations Working with line/HR Managers in handling absence cases, including providing appropriate support and timely submission of any occupational health referral or income protection forms as applicable Providing assistance and advice with regard to the day-to-day application of HR policies and procedures Providing day to day benefits information and advice as required. Being aware of the terms and conditions applicable to the various roles within the firm, and ensuring that the appropriate benefits are in place for staff in a timely manner Working with line/HR Managers in handling any employee relation issues that arise, such as disciplinary or grievances, providing appropriate and timely support and maintaining appropriate records Dealing with all maternity or shared parental leavers, returners and others to include handling working flexibly applications in conjunction with the line/HR Manager Resourcing Working alongside the Resourcing team, providing support to the HR Managers in the provision of timely and cost effective and efficient resource management across teams Liaising with recruiting line/HR managers to establish a business case and authorisation of vacancies before commencing with appropriate sourcing and attraction methodologies. Appropriate liaison with HR Shared Services regarding staff changes and provision of management information Supporting the recruitment and ongoing development of Apprentices/Graduates, including liaising with the Early Careers team and any relevant training provider as required Supporting all new joiners from point of offer to date of commencement, as well as assisting with inductions/integration plans Supporting leavers from point of resignation to leaving date. Conducting exit interviews as required and reviewing relevant MI/turnover themes Performance Management Assisting in the provision of rigorous performance management support as required Supporting the annual and interim performance review processes to ensure all performance reviews take place and are documented appropriately. Supporting the annual salary review process for all teams Other Produce MI and monthly reports to identify trends within BS teams Involved in and taking the lead on ad hoc projects within the BS teams on a regular basis Supporting on the delivery of the firm wide engagement and/or inclusion survey and liaising with managers to identify appropriate actions to address survey feedback Required skills and experience include, but not limited to: Evidence of taking a proactive role within a HR team with strong business partnering experience Ideally you will be of graduate calibre and either part or fully CIPD qualified, but this is not essential Previous generalist HR experience at a similar level required, ideally but not necessarily within a professional services or similar fast paced environment Can work autonomously with minimal supervision A demonstrable ability to influence at senior levels; excellent written and verbal communication skills A clear ability to manage a complex and changing workload, flexibly and efficiently A strong team orientation Ability to juggle multiple tasks and deadlines whilst always maintaining a high attention to detail Highly computer literate, in particular strong Excel skills For more information on this exciting role, please get in touch to discuss further. 51725MSWR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jul 06, 2026
Full time
Senior HR Advisor - Manchester - Competitive Portfolio are delighted to represent our client in their search for a Senior HR Advisor on a 12-month FTC. Our client is an established law firm with international business reach. They have an excellent reputation and have consistently won awards over the past few years. They are dedicated to excellent service delivery and outcomes, with an established ambitious, supportive, and innovative culture. They pride themselves on innovation and adopt a modern approach to work with excellent opportunities for learning and training. As part of the HR team aligned to the key fee earner groups in the UK, you will be responsible for supporting the achievement of the firm's growth and development plans you will get involved in a number of ad hoc projects across the HR team, supporting colleagues in other locations or teams as needed. Fostering strong working relationships through your business partnering experience, you will support the team with day to day with operational HR tasks and work together to drive forward their strategic priorities. Responsibilities include, but not limited to: Employee Relations Working with line/HR Managers in handling absence cases, including providing appropriate support and timely submission of any occupational health referral or income protection forms as applicable Providing assistance and advice with regard to the day-to-day application of HR policies and procedures Providing day to day benefits information and advice as required. Being aware of the terms and conditions applicable to the various roles within the firm, and ensuring that the appropriate benefits are in place for staff in a timely manner Working with line/HR Managers in handling any employee relation issues that arise, such as disciplinary or grievances, providing appropriate and timely support and maintaining appropriate records Dealing with all maternity or shared parental leavers, returners and others to include handling working flexibly applications in conjunction with the line/HR Manager Resourcing Working alongside the Resourcing team, providing support to the HR Managers in the provision of timely and cost effective and efficient resource management across teams Liaising with recruiting line/HR managers to establish a business case and authorisation of vacancies before commencing with appropriate sourcing and attraction methodologies. Appropriate liaison with HR Shared Services regarding staff changes and provision of management information Supporting the recruitment and ongoing development of Apprentices/Graduates, including liaising with the Early Careers team and any relevant training provider as required Supporting all new joiners from point of offer to date of commencement, as well as assisting with inductions/integration plans Supporting leavers from point of resignation to leaving date. Conducting exit interviews as required and reviewing relevant MI/turnover themes Performance Management Assisting in the provision of rigorous performance management support as required Supporting the annual and interim performance review processes to ensure all performance reviews take place and are documented appropriately. Supporting the annual salary review process for all teams Other Produce MI and monthly reports to identify trends within BS teams Involved in and taking the lead on ad hoc projects within the BS teams on a regular basis Supporting on the delivery of the firm wide engagement and/or inclusion survey and liaising with managers to identify appropriate actions to address survey feedback Required skills and experience include, but not limited to: Evidence of taking a proactive role within a HR team with strong business partnering experience Ideally you will be of graduate calibre and either part or fully CIPD qualified, but this is not essential Previous generalist HR experience at a similar level required, ideally but not necessarily within a professional services or similar fast paced environment Can work autonomously with minimal supervision A demonstrable ability to influence at senior levels; excellent written and verbal communication skills A clear ability to manage a complex and changing workload, flexibly and efficiently A strong team orientation Ability to juggle multiple tasks and deadlines whilst always maintaining a high attention to detail Highly computer literate, in particular strong Excel skills For more information on this exciting role, please get in touch to discuss further. 51725MSWR INDHRR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Jul 06, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Would you like to work for a leading company where your ideas and contribution matter? If so, this Customer Service Advisor role could be for you. They are an award-winning company with over 40 years experience and offer fantastic training opportunities with the potential to grow and develop. What will you be doing as a Customer Service Advisor You will provide outstanding customer support across a range of communication channels, ensuring every customer receives a friendly, professional and efficient service. Your responsibilities will include: Handling inbound and outbound telephone calls Responding to customer enquiries via email Assisting customers through Live Chat Providing support via WhatsApp Managing and responding to Trustpilot reviews Engaging with customers across social media platforms We would LOVE to hear from you if you have the following skills and experience: Previous experience in a customer service role, delivering exceptional support and building positive customer relationships. Excellent written and verbal communication skills, with the ability to communicate clearly and professionally. A genuine passion for helping customers, with a strong customer-first mindset and the ability to empathise with a range of situations. Confidence using a variety of systems and platforms, including customer service software, Sage, email, Trustpilot and social media channels. Strong problem-solving skills with the ability to make informed decisions and resolve customer queries effectively. The ability to multitask and manage enquiries across multiple communication channels in a fast-paced environment. A professional, friendly and approachable manner with a positive attitude. A willingness to learn, embrace feedback and continuously develop your skills. Confidence representing the business by attending face-to-face meetings with customers when required. What will you get in return for your work as a Customer Service Advisor: A salary of up to 27,000 Full training Minimum 3 days per week in the office once training has been completed Regular team events and social activities If this sounds like a Customer Service Advisor role you will LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jul 06, 2026
Full time
Would you like to work for a leading company where your ideas and contribution matter? If so, this Customer Service Advisor role could be for you. They are an award-winning company with over 40 years experience and offer fantastic training opportunities with the potential to grow and develop. What will you be doing as a Customer Service Advisor You will provide outstanding customer support across a range of communication channels, ensuring every customer receives a friendly, professional and efficient service. Your responsibilities will include: Handling inbound and outbound telephone calls Responding to customer enquiries via email Assisting customers through Live Chat Providing support via WhatsApp Managing and responding to Trustpilot reviews Engaging with customers across social media platforms We would LOVE to hear from you if you have the following skills and experience: Previous experience in a customer service role, delivering exceptional support and building positive customer relationships. Excellent written and verbal communication skills, with the ability to communicate clearly and professionally. A genuine passion for helping customers, with a strong customer-first mindset and the ability to empathise with a range of situations. Confidence using a variety of systems and platforms, including customer service software, Sage, email, Trustpilot and social media channels. Strong problem-solving skills with the ability to make informed decisions and resolve customer queries effectively. The ability to multitask and manage enquiries across multiple communication channels in a fast-paced environment. A professional, friendly and approachable manner with a positive attitude. A willingness to learn, embrace feedback and continuously develop your skills. Confidence representing the business by attending face-to-face meetings with customers when required. What will you get in return for your work as a Customer Service Advisor: A salary of up to 27,000 Full training Minimum 3 days per week in the office once training has been completed Regular team events and social activities If this sounds like a Customer Service Advisor role you will LOVE, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.