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Incident Manager
Eteam Workforce Limited Tankersley, Yorkshire
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Incident Manager Location: Maple Road, Tankersley, Barnsley, S75 3DL | Hybrid - 60% office, 40% home Duration: 30/11/2027 Rate: £554/day (Inside IR) MUST BE PAYE THROUGH UMBRELLA Role Description: The role holder will adhere to the Group Major Incident Management processes & procedures to efficiently manage and communicate the recovery of IT services. Capture accurate incident life cycle milestones & drive improvement of recovery times. The role holder will lead service recovery of incidents of Medium, High and Critical threat levels, facilitating both technical and business calls with key teams and stakeholders. Build and maintain effective working relationships with IT colleagues and business partners. Once an incident has been recovered from, the role holder is responsible for ensuring that all known root cause details are documented and appropriately communicated via Major Incident Reviews in conjunction with the Problem Management discipline to track actions and prevent a recurrence of the incident. For all incidents whereby service outage is experienced, the role holder is responsible for ensuring that a Problem Record is raised to the appropriate team for further analysis. Responsibilities Triage/Priorities incidents Facilitate Service Recovery Facilitate Business Engagement Communicate recovery progress to senior management Issue Major Incident Notification (MINs) Contribute to Incident/Major Incident Reviews Execute the Incident Management Practice Participate in the Management Escalation Call (MEC) process Principal Accountabilities, Targets and Measures Impact on the Business Driving Sustainable Growth Engages with colleagues across the group including senior peer managers to generate active discussions to achieve suitable solutions to problems that meet both the Bank's and their customers' business requirements. Seeks ways to improve efficiency & minimise duplication. CTO services exceed business partner and customer expectations through reduced occurrences of service problems and corresponding service minutes lost. Achieving Excellence Focus on medium and long term goals even when under pressure. Makes considered decisions with factual & coherent recommendations, benefits & implications. Implement globally consistent incident management processes. Measurable improvement in customer satisfaction and service quality. Change & Implementation Steers & guides the team to deliver change activity, provides regular updates to stakeholders including progress, risks & issues. Leads end to end change journey and validates mitigation plans Customers/Stakeholders Customer Focus Demonstrate outstanding customer advocacy & ensure seamless service from incident escalation through to resolution and root cause identification. Seeks opportunities and provides proposals to improve the process, increase efficiency and interactions with customers throughout the incident life cycle. Adherence to Incident Management techniques, measured reduction in mean time to restore and mean time to root cause Effective Communication Effectively communicate service impacting problems, including business impact and root cause in a timely manner, using the global toolset in accordance with stakeholder expectations via both written and verbal means. Engages confidently and clearly with colleagues and executives throughout the incident life cycle Data Capture Ensure incident life cycle data is accurate, complete, consistent and available to enable analysis for proactive service problem prevention & ongoing continual service improvement. Measured reduction in repeat incidents. Leadership & Teamwork Collaboration Build rapport & mutual understanding within & across teams to improve service delivery and achieve the Bank's objectives. Encourage debate & open discussion to improve service delivery through teamwork. Creates and promotes opportunities for networking, identifies and builds relationships with key contacts and influencers. Team Management Lead and manage the resources engaged in incident management activities for the duration of the incident. Maintain excellent working relationships with all contributors from Service Management through to Business Service Owners and Senior Management with the ITID function. Evidence of excellent customer service and support, interpersonal skills and demonstrates understanding and empathy. Operational effectiveness & Control Ensure compliance with eternal regulatory requirements, internal controls & group compliance. Managing risk responsibly. Promotes & manages relevant monitoring & reporting requirements within their team. Ensures timely implementation of recommendations made by internal/external auditors & regulators. Maintains cost discipline & drives forward transformational change. Implements IT Operations best practice in risk policies and governance framework for incident management, evidence of risk mitigation as a result of Incident Management activities. Major Challenges Maintaining high quality CTO service provision of critical services that have the potential to cause significant disruption to the bank & its customers in an increasingly fast changing environment with increased regulatory oversight & stringent cost management. Client IT infrastructure is very complex, diverse & ever evolving, resulting in establishing impact & recovery options problematical and therefore communicating the issue to stakeholders a challenge. Role Context The Client IT environment is extremely complex comprising a wide variety of platforms & environments in a 24x7x365 model and incidents must be either fixed or circumvented within agreed service levels, failure to recover the services in line with agreements can severely impact the group's profitability & reputation. Very high level and diversity of support is required at all times, and often requires fast & accurate assessment of problems where decisions need to be taken regarding management escalation. Effective written and verbal communication at all levels within CTO and business partners and may include written reports used by external regulatory bodies. Management of Risk The role holder will ensure the fair treatment (service excellence) of our customers is at the heart of everything we do, both personally and as an organization The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal & regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with entity management and/or appropriate department. Observation of Internal Controls Maintains Client internal control standards, including implementation of internal and external audit points together with any issues raised by external auditors. The role holder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and where appropriate, by the timely implementation of internal and external audit points, including issues raised by external auditors. The role holder will implement the group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer, or Local Compliance Officer. The term compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with the compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training provided, fostering a compliance culture and optimising relations with regulators. Role Dimensions People - The role holder will not have any direct reports. And will be reporting to a Senior Incident Manager. Budget - the role holder will have no sign off budget. Regulatory - the role holder will manage risk and compliance, anticipate and identify legal and compliance risk, embed efficient compliance processes. Relationships - the role holder will contribute at a high level to stakeholder management and typically relationships will extend to peers and up to 2 levels in the organisation. Strategy -the role holder will contribute to the strategy, implementation of major parts of goals and operating model If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Jul 06, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Incident Manager Location: Maple Road, Tankersley, Barnsley, S75 3DL | Hybrid - 60% office, 40% home Duration: 30/11/2027 Rate: £554/day (Inside IR) MUST BE PAYE THROUGH UMBRELLA Role Description: The role holder will adhere to the Group Major Incident Management processes & procedures to efficiently manage and communicate the recovery of IT services. Capture accurate incident life cycle milestones & drive improvement of recovery times. The role holder will lead service recovery of incidents of Medium, High and Critical threat levels, facilitating both technical and business calls with key teams and stakeholders. Build and maintain effective working relationships with IT colleagues and business partners. Once an incident has been recovered from, the role holder is responsible for ensuring that all known root cause details are documented and appropriately communicated via Major Incident Reviews in conjunction with the Problem Management discipline to track actions and prevent a recurrence of the incident. For all incidents whereby service outage is experienced, the role holder is responsible for ensuring that a Problem Record is raised to the appropriate team for further analysis. Responsibilities Triage/Priorities incidents Facilitate Service Recovery Facilitate Business Engagement Communicate recovery progress to senior management Issue Major Incident Notification (MINs) Contribute to Incident/Major Incident Reviews Execute the Incident Management Practice Participate in the Management Escalation Call (MEC) process Principal Accountabilities, Targets and Measures Impact on the Business Driving Sustainable Growth Engages with colleagues across the group including senior peer managers to generate active discussions to achieve suitable solutions to problems that meet both the Bank's and their customers' business requirements. Seeks ways to improve efficiency & minimise duplication. CTO services exceed business partner and customer expectations through reduced occurrences of service problems and corresponding service minutes lost. Achieving Excellence Focus on medium and long term goals even when under pressure. Makes considered decisions with factual & coherent recommendations, benefits & implications. Implement globally consistent incident management processes. Measurable improvement in customer satisfaction and service quality. Change & Implementation Steers & guides the team to deliver change activity, provides regular updates to stakeholders including progress, risks & issues. Leads end to end change journey and validates mitigation plans Customers/Stakeholders Customer Focus Demonstrate outstanding customer advocacy & ensure seamless service from incident escalation through to resolution and root cause identification. Seeks opportunities and provides proposals to improve the process, increase efficiency and interactions with customers throughout the incident life cycle. Adherence to Incident Management techniques, measured reduction in mean time to restore and mean time to root cause Effective Communication Effectively communicate service impacting problems, including business impact and root cause in a timely manner, using the global toolset in accordance with stakeholder expectations via both written and verbal means. Engages confidently and clearly with colleagues and executives throughout the incident life cycle Data Capture Ensure incident life cycle data is accurate, complete, consistent and available to enable analysis for proactive service problem prevention & ongoing continual service improvement. Measured reduction in repeat incidents. Leadership & Teamwork Collaboration Build rapport & mutual understanding within & across teams to improve service delivery and achieve the Bank's objectives. Encourage debate & open discussion to improve service delivery through teamwork. Creates and promotes opportunities for networking, identifies and builds relationships with key contacts and influencers. Team Management Lead and manage the resources engaged in incident management activities for the duration of the incident. Maintain excellent working relationships with all contributors from Service Management through to Business Service Owners and Senior Management with the ITID function. Evidence of excellent customer service and support, interpersonal skills and demonstrates understanding and empathy. Operational effectiveness & Control Ensure compliance with eternal regulatory requirements, internal controls & group compliance. Managing risk responsibly. Promotes & manages relevant monitoring & reporting requirements within their team. Ensures timely implementation of recommendations made by internal/external auditors & regulators. Maintains cost discipline & drives forward transformational change. Implements IT Operations best practice in risk policies and governance framework for incident management, evidence of risk mitigation as a result of Incident Management activities. Major Challenges Maintaining high quality CTO service provision of critical services that have the potential to cause significant disruption to the bank & its customers in an increasingly fast changing environment with increased regulatory oversight & stringent cost management. Client IT infrastructure is very complex, diverse & ever evolving, resulting in establishing impact & recovery options problematical and therefore communicating the issue to stakeholders a challenge. Role Context The Client IT environment is extremely complex comprising a wide variety of platforms & environments in a 24x7x365 model and incidents must be either fixed or circumvented within agreed service levels, failure to recover the services in line with agreements can severely impact the group's profitability & reputation. Very high level and diversity of support is required at all times, and often requires fast & accurate assessment of problems where decisions need to be taken regarding management escalation. Effective written and verbal communication at all levels within CTO and business partners and may include written reports used by external regulatory bodies. Management of Risk The role holder will ensure the fair treatment (service excellence) of our customers is at the heart of everything we do, both personally and as an organization The role holder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal & regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also by addressing any areas of concern in conjunction with entity management and/or appropriate department. Observation of Internal Controls Maintains Client internal control standards, including implementation of internal and external audit points together with any issues raised by external auditors. The role holder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and where appropriate, by the timely implementation of internal and external audit points, including issues raised by external auditors. The role holder will implement the group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer, or Local Compliance Officer. The term compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with the compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training provided, fostering a compliance culture and optimising relations with regulators. Role Dimensions People - The role holder will not have any direct reports. And will be reporting to a Senior Incident Manager. Budget - the role holder will have no sign off budget. Regulatory - the role holder will manage risk and compliance, anticipate and identify legal and compliance risk, embed efficient compliance processes. Relationships - the role holder will contribute at a high level to stakeholder management and typically relationships will extend to peers and up to 2 levels in the organisation. Strategy -the role holder will contribute to the strategy, implementation of major parts of goals and operating model If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Adecco
Business Unit Integrator / Senior Finance Analyst
Adecco Gosport, Hampshire
Join Our Client as a Business Unit Integrator! Are you ready to take your career to new heights in the Defence industry? Our client is seeking a passionate and skilled Business Unit Integrator to join their dynamic team in the UK. This is an exciting opportunity to provide essential financial support while collaborating across various functions in a fun and growth-oriented environment! What You'll Do: Act as a senior financial analyst, delivering critical information to the management team for timely decision-making. Provide full-cycle project accounting support throughout the project life cycle, from proposal development to contract closure. Collaborate with business partners to perform financial Estimates At Complete (EAC) and prepare insightful reports for Senior Leadership. Utilise Earned Value Management techniques to analyse monthly performance information, identify cost variances, and support mitigation strategies. Manage the monthly and quarterly financial forecasting process across designated business areas and contracts. Calculate and assess the impact of Risks and Opportunities, driving profitability through effective operational support. Develop performance reporting metrics and management information for the programme leadership team. What You Bring: Experience in an operations-facing finance team, partnering with key operational managers and executives. Strong communication skills, both written and oral, to effectively convey financial information. A proactive, self-starter attitude with a focus on delivering business results and ensuring customer satisfaction. Proficiency in IT tools, especially Excel and PowerPoint. A background in Accounting, Economics, Finance, or Project Accounting/Controlling is preferred. Basic Qualifications: Business (Financial) Acumen Experience in Financial Operations and EVM tools A collaborative team player who thrives in a fast-paced environment Why Join Us? Our client is committed to fostering an inclusive environment where every team member is valued and respected. They prioritise your professional development and offer exciting opportunities for growth, including: Professional development with external accreditations A supportive team atmosphere that promotes skill enhancement and career progression Opportunities for hybrid or virtual working arrangements based on business needs Perks Include: Competitive salary and benefits Opportunities for professional development and external accreditations A collaborative and engaging work environment If you're enthusiastic about making a difference in the Defence sector and ready to bring your financial expertise to a leading organisation, we want to hear from you! Apply today and embark on a rewarding career journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jul 06, 2026
Contractor
Join Our Client as a Business Unit Integrator! Are you ready to take your career to new heights in the Defence industry? Our client is seeking a passionate and skilled Business Unit Integrator to join their dynamic team in the UK. This is an exciting opportunity to provide essential financial support while collaborating across various functions in a fun and growth-oriented environment! What You'll Do: Act as a senior financial analyst, delivering critical information to the management team for timely decision-making. Provide full-cycle project accounting support throughout the project life cycle, from proposal development to contract closure. Collaborate with business partners to perform financial Estimates At Complete (EAC) and prepare insightful reports for Senior Leadership. Utilise Earned Value Management techniques to analyse monthly performance information, identify cost variances, and support mitigation strategies. Manage the monthly and quarterly financial forecasting process across designated business areas and contracts. Calculate and assess the impact of Risks and Opportunities, driving profitability through effective operational support. Develop performance reporting metrics and management information for the programme leadership team. What You Bring: Experience in an operations-facing finance team, partnering with key operational managers and executives. Strong communication skills, both written and oral, to effectively convey financial information. A proactive, self-starter attitude with a focus on delivering business results and ensuring customer satisfaction. Proficiency in IT tools, especially Excel and PowerPoint. A background in Accounting, Economics, Finance, or Project Accounting/Controlling is preferred. Basic Qualifications: Business (Financial) Acumen Experience in Financial Operations and EVM tools A collaborative team player who thrives in a fast-paced environment Why Join Us? Our client is committed to fostering an inclusive environment where every team member is valued and respected. They prioritise your professional development and offer exciting opportunities for growth, including: Professional development with external accreditations A supportive team atmosphere that promotes skill enhancement and career progression Opportunities for hybrid or virtual working arrangements based on business needs Perks Include: Competitive salary and benefits Opportunities for professional development and external accreditations A collaborative and engaging work environment If you're enthusiastic about making a difference in the Defence sector and ready to bring your financial expertise to a leading organisation, we want to hear from you! Apply today and embark on a rewarding career journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
CPJ Recruitment
Key Account Manager
CPJ Recruitment Darlington, County Durham
Join One of the Most Respected Premium KBB Manufacturers in the UK Key Account Manage r Up to 50K Basic 90K to 100K OTE Area: North East The Opportunity This is a rare opportunity to join one of the worlds leading premium KBB manufacturers. Operating across international markets, our client has built an outstanding reputation for design, innovation and product quality, earning the trust of retailers, designers and developers alike. Continued year on year growth has created this opportunity, making this a genuine growth vacancy rather than a replacement role. You will inherit an established portfolio of premium retailers and independent kitchen and bathroom studios with significant opportunity to further develop existing relationships and grow regional turnover. Renowned for exceptional staff retention, outstanding working conditions and recognised as a Great Place to Work, this is an organisation where careers are built, loyalty is rewarded and high performers are given every opportunity to progress. The Role of Key Account Manager Managing and developing an established portfolio of premium independent retailers and kitchen and bathroom studios across the North East Building long term relationships with showroom owners, directors and senior sales teams Increasing product penetration and expanding in store product footprint across existing accounts Delivering product training and educating customers on new collections and product innovations Developing joint business plans with customers to maximise sales growth Identifying new commercial opportunities within existing accounts Supporting showroom merchandising, displays and promotional activities Working collaboratively with internal colleagues to deliver exceptional customer service Monitoring competitor activity and market trends to identify further growth opportunities Managing your territory professionally with full autonomy The Company Hiring a Key Account Manager Our client is an internationally recognised premium KBB manufacturer with an enviable reputation for quality, innovation and customer excellence. Through continued investment in product development, sustainability and customer partnerships, the business has achieved sustained year on year growth across both UK and international markets. This is a business that genuinely invests in its people. Exceptional employee retention, recognised employer accreditations and structured career development make this one of the most desirable employers within the KBB sector. Successful recruits enjoy outstanding training, excellent earning potential and genuine opportunities to progress into Key Account Management, Regional Management and senior commercial leadership positions. The Candidate for the Key Account Manager We are keen to speak with commercially driven field sales professionals who thrive on building long term customer relationships and developing existing accounts. We would particularly welcome applications from: Area Sales Managers / Territory Sales Managers Field Sales Executives / Business Development Managers Key Account Managers /Merchant Sales Professionals Ideally you will have: Experience within a field based sales role Strong commercial awareness and negotiation skills Excellent relationship building and account management ability A professional, consultative approach Strong territory planning and commercial planning skills Experience within KBB, premium interiors or managing retail accounts would be advantageous but is not essential. Our client is ultimately looking for an outstanding commercial all rounder with the personality, professionalism and ambition to build long term customer partnerships. The Package on offer for the Key Account Manager Up to 50,000 Basic Salary Realistic 90,000 to 100,000 OTE with existing Area Sales Managers achieving these earnings Choice of High Specification Company Car or EV including Audi, BMW, Mercedes or equivalent Private Healthcare Market Leading Pension Scheme 27 Days Annual Leave plus Bank Holidays Death in Service x6 Salary Structured Training Programme Genuine Career Progression Outstanding Working Environment Ref: CPJ1858
Jul 06, 2026
Full time
Join One of the Most Respected Premium KBB Manufacturers in the UK Key Account Manage r Up to 50K Basic 90K to 100K OTE Area: North East The Opportunity This is a rare opportunity to join one of the worlds leading premium KBB manufacturers. Operating across international markets, our client has built an outstanding reputation for design, innovation and product quality, earning the trust of retailers, designers and developers alike. Continued year on year growth has created this opportunity, making this a genuine growth vacancy rather than a replacement role. You will inherit an established portfolio of premium retailers and independent kitchen and bathroom studios with significant opportunity to further develop existing relationships and grow regional turnover. Renowned for exceptional staff retention, outstanding working conditions and recognised as a Great Place to Work, this is an organisation where careers are built, loyalty is rewarded and high performers are given every opportunity to progress. The Role of Key Account Manager Managing and developing an established portfolio of premium independent retailers and kitchen and bathroom studios across the North East Building long term relationships with showroom owners, directors and senior sales teams Increasing product penetration and expanding in store product footprint across existing accounts Delivering product training and educating customers on new collections and product innovations Developing joint business plans with customers to maximise sales growth Identifying new commercial opportunities within existing accounts Supporting showroom merchandising, displays and promotional activities Working collaboratively with internal colleagues to deliver exceptional customer service Monitoring competitor activity and market trends to identify further growth opportunities Managing your territory professionally with full autonomy The Company Hiring a Key Account Manager Our client is an internationally recognised premium KBB manufacturer with an enviable reputation for quality, innovation and customer excellence. Through continued investment in product development, sustainability and customer partnerships, the business has achieved sustained year on year growth across both UK and international markets. This is a business that genuinely invests in its people. Exceptional employee retention, recognised employer accreditations and structured career development make this one of the most desirable employers within the KBB sector. Successful recruits enjoy outstanding training, excellent earning potential and genuine opportunities to progress into Key Account Management, Regional Management and senior commercial leadership positions. The Candidate for the Key Account Manager We are keen to speak with commercially driven field sales professionals who thrive on building long term customer relationships and developing existing accounts. We would particularly welcome applications from: Area Sales Managers / Territory Sales Managers Field Sales Executives / Business Development Managers Key Account Managers /Merchant Sales Professionals Ideally you will have: Experience within a field based sales role Strong commercial awareness and negotiation skills Excellent relationship building and account management ability A professional, consultative approach Strong territory planning and commercial planning skills Experience within KBB, premium interiors or managing retail accounts would be advantageous but is not essential. Our client is ultimately looking for an outstanding commercial all rounder with the personality, professionalism and ambition to build long term customer partnerships. The Package on offer for the Key Account Manager Up to 50,000 Basic Salary Realistic 90,000 to 100,000 OTE with existing Area Sales Managers achieving these earnings Choice of High Specification Company Car or EV including Audi, BMW, Mercedes or equivalent Private Healthcare Market Leading Pension Scheme 27 Days Annual Leave plus Bank Holidays Death in Service x6 Salary Structured Training Programme Genuine Career Progression Outstanding Working Environment Ref: CPJ1858
Great British Nuclear
Executive Assistant
Great British Nuclear
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. This is an exciting and critical time to join GBE-N. As an Executive Assistant , you will provide support to a number of Directors, across a diverse range of administrative, project, and engagement workstreams. A full version of the job description is available. Accountabilities & Responsibilities: Provide high-quality administrative support to Directors across a broad range of business, project and stakeholder engagement activities. Work closely with Directors to manage complex diaries, anticipate priorities, resolve clashes, and ensure the smooth delivery of leadership commitments. Liaise with internal and external stakeholders to arrange meetings, negotiate timings, and coordinate schedules effectively. Coordinate travel arrangements, including transport, accommodation, itineraries and associated logistics, to support efficient business travel. Filter and prioritise communications, including emails, calls and correspondence, ensuring urgent matters are identified and escalated appropriately. Prepare agendas, briefing packs, presentations and supporting papers for meetings and events, ensuring information is accurate, well-structured and timely. Gather, collate and synthesise information for reports, briefings and presentations, maintaining accuracy and alignment with organisational requirements. Take clear and concise meeting notes and minutes, ensuring timely circulation and appropriate record-keeping. Process expenses and support budget administration in line with financial procedures and controls. Proactively identify and resolve administrative and logistical issues, demonstrating sound judgement, initiative and a solutions-focused approach. Work collaboratively with the wider Executive Assistant team to support continuous improvement and a consistent, high-quality approach to administrative support. Support the administrative and office management requirements of the Wylfa site office. Liaise with Site Office Managers and other colleagues to support the procurement of office supplies, materials and equipment as required. Knowledge, Skills and Experience required: Proven experience in executive or administrative support roles. Proficiency in Microsoft 365, including Teams, Outlook, Word, Excel, PowerPoint, SharePoint and OneDrive. Strong accountability, initiative and attention to detail. Strong written and verbal communication skills. Eagerness to contribute to the team and support its ongoing development. Strong time management, organisational and prioritisation skills. Exceptional problem-solving skills, with the ability to act independently and exercise sound judgement. Ability to multi-task in a high-pressure, deadline-driven environment. Fluency in the Welsh language. Qualifications NVQ Level 4/Higher Education Certificate/BTEC qualification in Business Administration, Management or a related field, or equivalent level of knowledge and experience. Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Jul 05, 2026
Full time
Originally named, Great British Nuclear, Great British Energy - Nuclear is an arm's length body of the Department for Energy Security and Net Zero, dedicated to supporting the development and deployment of new nuclear technologies in Great Britain. We play a crucial role in advancing nuclear new build, ensuring the UK's energy security and achieving net-zero carbon emissions. Great British Energy - Nuclear focuses on fostering innovation, facilitating investment, and coordinating efforts across the nuclear industry to build a resilient and sustainable energy future. This is an exciting and critical time to join GBE-N. As an Executive Assistant , you will provide support to a number of Directors, across a diverse range of administrative, project, and engagement workstreams. A full version of the job description is available. Accountabilities & Responsibilities: Provide high-quality administrative support to Directors across a broad range of business, project and stakeholder engagement activities. Work closely with Directors to manage complex diaries, anticipate priorities, resolve clashes, and ensure the smooth delivery of leadership commitments. Liaise with internal and external stakeholders to arrange meetings, negotiate timings, and coordinate schedules effectively. Coordinate travel arrangements, including transport, accommodation, itineraries and associated logistics, to support efficient business travel. Filter and prioritise communications, including emails, calls and correspondence, ensuring urgent matters are identified and escalated appropriately. Prepare agendas, briefing packs, presentations and supporting papers for meetings and events, ensuring information is accurate, well-structured and timely. Gather, collate and synthesise information for reports, briefings and presentations, maintaining accuracy and alignment with organisational requirements. Take clear and concise meeting notes and minutes, ensuring timely circulation and appropriate record-keeping. Process expenses and support budget administration in line with financial procedures and controls. Proactively identify and resolve administrative and logistical issues, demonstrating sound judgement, initiative and a solutions-focused approach. Work collaboratively with the wider Executive Assistant team to support continuous improvement and a consistent, high-quality approach to administrative support. Support the administrative and office management requirements of the Wylfa site office. Liaise with Site Office Managers and other colleagues to support the procurement of office supplies, materials and equipment as required. Knowledge, Skills and Experience required: Proven experience in executive or administrative support roles. Proficiency in Microsoft 365, including Teams, Outlook, Word, Excel, PowerPoint, SharePoint and OneDrive. Strong accountability, initiative and attention to detail. Strong written and verbal communication skills. Eagerness to contribute to the team and support its ongoing development. Strong time management, organisational and prioritisation skills. Exceptional problem-solving skills, with the ability to act independently and exercise sound judgement. Ability to multi-task in a high-pressure, deadline-driven environment. Fluency in the Welsh language. Qualifications NVQ Level 4/Higher Education Certificate/BTEC qualification in Business Administration, Management or a related field, or equivalent level of knowledge and experience. Please complete our short application form to apply for this role. If shortlisted, one of our Talent Attraction Leads will be in touch to discuss the position in more detail. Good luck with your application! At GBE-N, we are committed to building an inclusive workplace where everyone can thrive. We value diversity and encourage applications from all backgrounds, including underrepresented groups. If you require any support or adjustments to help you with your application, please contact us at , and we will be happy to provide assistance.
Office Angels
Sales Administration Support Office Based
Office Angels Twickenham, London
Sales Support Executive - European Languages Desirable! Location: Twickenham (office-based, no parking) Hours: Monday to Friday, 8.30am - 5.30pm Salary: 32,000 - 35,000 Benefits: 20 days annual leave + bank holidays, death in service, income protection, global working environment (50+ languages), opportunity to develop within a fast-paced industry About the role: An exciting opportunity has arisen for a Sales Support Executive to join a global, fast-paced organisation . This role is ideal for someone looking to progress their career within sales support, administration, or customer service , working as part of a highly collaborative international team. You will play a key role in supporting Sales and Account Managers, ensuring the smooth management of orders, contracts, and customer communications , while delivering a high standard of service. European language skills would be highly advantageous. Key Responsibilities Manage end-to-end sales administration processes , ensuring all orders are processed accurately and efficiently Monitor and track order lifecycles , providing timely updates to customers and internal stakeholders Prepare and distribute all relevant order documentation to ensure a seamless customer experience Act as a point of contact for customers, responding promptly to enquiries and requests for information Collaborate with external warehouses to support inventory management and stock accuracy Coordinate with internal teams and external partners to resolve logistics and service-related issues Maintain a high level of data accuracy , validating all order details and documentation Use CRM systems to update records, track activity, and share key information across teams Provide additional administrative and operational support to Sales and Account Managers as required Requirements: Strong proficiency in Microsoft Office , particularly Excel and PowerPoint Excellent numerical skills and a high level of attention to detail Strong communication and collaboration skills , with the ability to work across international teams Highly organised with excellent time management and prioritisation abilities Proactive approach with a commitment to delivering high-quality customer service Desirable Experience Previous experience in a fast-paced administrative or customer-facing role Experience handling customer communications and queries Familiarity with CRM systems such as SAGE or similar platforms European language skills Apply Now If you are a detail-oriented, customer-focused professional looking to build your career within a supportive and global environment, we encourage you to apply today. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 05, 2026
Full time
Sales Support Executive - European Languages Desirable! Location: Twickenham (office-based, no parking) Hours: Monday to Friday, 8.30am - 5.30pm Salary: 32,000 - 35,000 Benefits: 20 days annual leave + bank holidays, death in service, income protection, global working environment (50+ languages), opportunity to develop within a fast-paced industry About the role: An exciting opportunity has arisen for a Sales Support Executive to join a global, fast-paced organisation . This role is ideal for someone looking to progress their career within sales support, administration, or customer service , working as part of a highly collaborative international team. You will play a key role in supporting Sales and Account Managers, ensuring the smooth management of orders, contracts, and customer communications , while delivering a high standard of service. European language skills would be highly advantageous. Key Responsibilities Manage end-to-end sales administration processes , ensuring all orders are processed accurately and efficiently Monitor and track order lifecycles , providing timely updates to customers and internal stakeholders Prepare and distribute all relevant order documentation to ensure a seamless customer experience Act as a point of contact for customers, responding promptly to enquiries and requests for information Collaborate with external warehouses to support inventory management and stock accuracy Coordinate with internal teams and external partners to resolve logistics and service-related issues Maintain a high level of data accuracy , validating all order details and documentation Use CRM systems to update records, track activity, and share key information across teams Provide additional administrative and operational support to Sales and Account Managers as required Requirements: Strong proficiency in Microsoft Office , particularly Excel and PowerPoint Excellent numerical skills and a high level of attention to detail Strong communication and collaboration skills , with the ability to work across international teams Highly organised with excellent time management and prioritisation abilities Proactive approach with a commitment to delivering high-quality customer service Desirable Experience Previous experience in a fast-paced administrative or customer-facing role Experience handling customer communications and queries Familiarity with CRM systems such as SAGE or similar platforms European language skills Apply Now If you are a detail-oriented, customer-focused professional looking to build your career within a supportive and global environment, we encourage you to apply today. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
STORMX RECRUITMENT LIMITED
Finance Business Partner
STORMX RECRUITMENT LIMITED Spalding, Lincolnshire
Finance Business Partner Spalding, Lincolnshire £5,000 - 70,000 plus car allowance and substantial bonus (80 - 90k package potential). Hybrid working, 3 days on site minimum. About the Role We're looking for a commercially minded "Site" Finance Business Partner to play a key role in driving site profitability and performance. Acting as a trusted partner to the Site General Manager, you'll own full site financial performance - from customer profitability and operational efficiency to strategic decision-making. You'll work closely with the Finance Director and executive teams to identify and deliver opportunities that enhance profitability, improve processes, and promote continuous improvement across the site. This is a highly visible role where your insight, influence, and financial expertise will directly shape business outcomes. Job Purpose: Partnering with site GM, owning full site profitability including customer profitability and operational performance. Identifying and working with key finance and exec members to land and implement strategic opportunities. Overseeing the completion of accurate reporting and presenting key financial data during the monthly business reporting cycle for the site. You will help to support the Events plan to ensure profit maximisation through financial support and challenge. The individual will develop and maintain strong relationships, liaising cross-functionally and demonstrate a continuous improvement approach to establish and enhance existing systems and processes, whilst providing critical support and thinking to key stakeholders. Sharing best practice with other site leads and promoting a what good looks like mindset. Principle Accountabilities: Business partner the site GM, support them with added value financial information around true customer/product profitability, gap analysis etc Challenge margins on weekly profitability, ensuring a true & fair representation of trading delivery Support the GM and Commercial leads for the site in understanding and interrogating weekly performance reporting. Building finance acumen amongst other areas of the site/business using "finance for non-finance managers" mindset to enable them to interpret and understand sometimes complex data to make informed decisions. Support the GM and Operational leads in understanding and interrogating weekly operational performance across both labour, waste and inventory management. Key finance lead during monthly business reviews for the site. Help the business make smarter, profit-maximising decisions, using influencing skills and data to drive cost efficiencies Ensure all costings are signed off and confirmed in good time for launch Ensuring accurate financial data around forecasts and budgets in line with the timetables to deliver correctly forecasted commercial profitability. Identifying, maintaining and monitoring risks and opportunities arising across the site Maintain an effective level of communication with all business units at all levels Skills and experience required: Qualified (ACCA/CIMA/ACA) Strong analytical and problem-solving skills with a commercial mindset Excellent Excel skills and ability to interpret complex data Proven ability to influence, challenge, and communicate effectively across all levels Confident working in a fast-paced environment, able to prioritise under pressure Self-motivated with a positive attitude and collaborative approach
Jul 05, 2026
Full time
Finance Business Partner Spalding, Lincolnshire £5,000 - 70,000 plus car allowance and substantial bonus (80 - 90k package potential). Hybrid working, 3 days on site minimum. About the Role We're looking for a commercially minded "Site" Finance Business Partner to play a key role in driving site profitability and performance. Acting as a trusted partner to the Site General Manager, you'll own full site financial performance - from customer profitability and operational efficiency to strategic decision-making. You'll work closely with the Finance Director and executive teams to identify and deliver opportunities that enhance profitability, improve processes, and promote continuous improvement across the site. This is a highly visible role where your insight, influence, and financial expertise will directly shape business outcomes. Job Purpose: Partnering with site GM, owning full site profitability including customer profitability and operational performance. Identifying and working with key finance and exec members to land and implement strategic opportunities. Overseeing the completion of accurate reporting and presenting key financial data during the monthly business reporting cycle for the site. You will help to support the Events plan to ensure profit maximisation through financial support and challenge. The individual will develop and maintain strong relationships, liaising cross-functionally and demonstrate a continuous improvement approach to establish and enhance existing systems and processes, whilst providing critical support and thinking to key stakeholders. Sharing best practice with other site leads and promoting a what good looks like mindset. Principle Accountabilities: Business partner the site GM, support them with added value financial information around true customer/product profitability, gap analysis etc Challenge margins on weekly profitability, ensuring a true & fair representation of trading delivery Support the GM and Commercial leads for the site in understanding and interrogating weekly performance reporting. Building finance acumen amongst other areas of the site/business using "finance for non-finance managers" mindset to enable them to interpret and understand sometimes complex data to make informed decisions. Support the GM and Operational leads in understanding and interrogating weekly operational performance across both labour, waste and inventory management. Key finance lead during monthly business reviews for the site. Help the business make smarter, profit-maximising decisions, using influencing skills and data to drive cost efficiencies Ensure all costings are signed off and confirmed in good time for launch Ensuring accurate financial data around forecasts and budgets in line with the timetables to deliver correctly forecasted commercial profitability. Identifying, maintaining and monitoring risks and opportunities arising across the site Maintain an effective level of communication with all business units at all levels Skills and experience required: Qualified (ACCA/CIMA/ACA) Strong analytical and problem-solving skills with a commercial mindset Excellent Excel skills and ability to interpret complex data Proven ability to influence, challenge, and communicate effectively across all levels Confident working in a fast-paced environment, able to prioritise under pressure Self-motivated with a positive attitude and collaborative approach
Morgan Philips Group
Centre of Enablement Manager - Data/Analytics & AI
Morgan Philips Group Stevenage, Hertfordshire
Centre of Enablement/Excellence (CoE) Manager is accountable for the end-to-end operational leadership of the Data, Analytics & AI Centre of Enablement within Group. The role ensures that the CoE operates effectively as the central governing and enablement function, driving standardisation, prioritisation, adoption, and value realisation of data and AI initiatives across the organisation. Operating within a lean, high-authority, low-touch Target Operating Model, the CoE Manager does not directly deliver use cases but ensures: - Demand is effectively triaged and prioritised - Delivery teams are aligned and supported - Value is clearly defined, tracked, and realised - Adoption is driven across the business Key responsibilities: 1. Team Leadership & Governance - Lead and develop the CoE Management and Data & AI Governance teams - Define clear roles, ways of working, and performance expectations - Ensure alignment with enterprise Data, Analytics & AI operating model and governance frameworks 2. CoE Performance & Operations - Own the day-to-day operational effectiveness of the CoE - Establish and manage KPIs covering demand pipeline, delivery flow, and value realisation - Ensure consistent processes across intake, prioritisation, approval, and oversight 3. Demand Management - Lead the demand intake and triage process - Ensure a structured prioritisation framework that balances cost vs effort, business value, and strategic alignment - Manage and maintain a transparent pipeline of work - Coordinate resource allocation across internal teams and external partners 4. Benefits Realisation & Value Tracking - Define frameworks for measuring ROI and business impact of Data & AI initiatives - Ensure all requests have a clearly defined value case prior to approval - Conduct post-implementation reviews and value audits - Maintain and report a centralised view of realised benefits across the portfolio 5. Communications & Engagement - Promote the CoE and its services across Group - Own a Communication & Engagement strategy including roadshows, showcases, and webinars - Own the CoE digital presence (SharePoint, knowledge base, FAQs, guidance materials) - Gather and report user feedback and satisfaction metrics 6. Workforce Training & Upskilling - Partner with Learning & Development to define Data & AI capability frameworks and develop structured training pathways aligned to business roles - Support the creation of learning content with internal teams and external partners - Enable workforce uplift in data literacy, AI adoption, and tooling 7. Change Management & Adoption - Monitor adoption of Data & AI solutions across the organisation - Identify barriers to adoption and define remediation actions - Partner with Change Managers to embed adoption into delivery lifecycle - Track adoption KPIs (usage, engagement, behavioural change) 8. Innovation & Community - Foster a culture of innovation across Group - Establish and lead a Data & AI Innovation Hub, including Hackathons and other relevant events - Facilitate structured intake of innovative Use Cases and Proof-of-Concepts (PoCs) - Ensure successful PoCs are transitioned into formal delivery pipelines 9. Policies & Procedures - Own Data, Analytics & AI policies, standards, and procedures - Ensure alignment with governance, risk, security, and compliance frameworks - Coordinate updates, approvals, and communication to stakeholders Skills & Experience Essential - Proven experience leading a Centre of Excellence / Centre of Enablement function - Experience in Data, Analytics, AI, or digital transformation environments - Demonstrated ability to manage demand pipelines and prioritisation frameworks - Strong stakeholder engagement across business and technology functions - Experience in benefits realisation and value tracking Desirable - Experience working with System Integrators or external delivery partners - Knowledge of AI governance, risk, and ethical frameworks - Experience with enterprise-scale change management and adoption strategies - Familiarity with Data & AI tooling ecosystems Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jul 05, 2026
Contractor
Centre of Enablement/Excellence (CoE) Manager is accountable for the end-to-end operational leadership of the Data, Analytics & AI Centre of Enablement within Group. The role ensures that the CoE operates effectively as the central governing and enablement function, driving standardisation, prioritisation, adoption, and value realisation of data and AI initiatives across the organisation. Operating within a lean, high-authority, low-touch Target Operating Model, the CoE Manager does not directly deliver use cases but ensures: - Demand is effectively triaged and prioritised - Delivery teams are aligned and supported - Value is clearly defined, tracked, and realised - Adoption is driven across the business Key responsibilities: 1. Team Leadership & Governance - Lead and develop the CoE Management and Data & AI Governance teams - Define clear roles, ways of working, and performance expectations - Ensure alignment with enterprise Data, Analytics & AI operating model and governance frameworks 2. CoE Performance & Operations - Own the day-to-day operational effectiveness of the CoE - Establish and manage KPIs covering demand pipeline, delivery flow, and value realisation - Ensure consistent processes across intake, prioritisation, approval, and oversight 3. Demand Management - Lead the demand intake and triage process - Ensure a structured prioritisation framework that balances cost vs effort, business value, and strategic alignment - Manage and maintain a transparent pipeline of work - Coordinate resource allocation across internal teams and external partners 4. Benefits Realisation & Value Tracking - Define frameworks for measuring ROI and business impact of Data & AI initiatives - Ensure all requests have a clearly defined value case prior to approval - Conduct post-implementation reviews and value audits - Maintain and report a centralised view of realised benefits across the portfolio 5. Communications & Engagement - Promote the CoE and its services across Group - Own a Communication & Engagement strategy including roadshows, showcases, and webinars - Own the CoE digital presence (SharePoint, knowledge base, FAQs, guidance materials) - Gather and report user feedback and satisfaction metrics 6. Workforce Training & Upskilling - Partner with Learning & Development to define Data & AI capability frameworks and develop structured training pathways aligned to business roles - Support the creation of learning content with internal teams and external partners - Enable workforce uplift in data literacy, AI adoption, and tooling 7. Change Management & Adoption - Monitor adoption of Data & AI solutions across the organisation - Identify barriers to adoption and define remediation actions - Partner with Change Managers to embed adoption into delivery lifecycle - Track adoption KPIs (usage, engagement, behavioural change) 8. Innovation & Community - Foster a culture of innovation across Group - Establish and lead a Data & AI Innovation Hub, including Hackathons and other relevant events - Facilitate structured intake of innovative Use Cases and Proof-of-Concepts (PoCs) - Ensure successful PoCs are transitioned into formal delivery pipelines 9. Policies & Procedures - Own Data, Analytics & AI policies, standards, and procedures - Ensure alignment with governance, risk, security, and compliance frameworks - Coordinate updates, approvals, and communication to stakeholders Skills & Experience Essential - Proven experience leading a Centre of Excellence / Centre of Enablement function - Experience in Data, Analytics, AI, or digital transformation environments - Demonstrated ability to manage demand pipelines and prioritisation frameworks - Strong stakeholder engagement across business and technology functions - Experience in benefits realisation and value tracking Desirable - Experience working with System Integrators or external delivery partners - Knowledge of AI governance, risk, and ethical frameworks - Experience with enterprise-scale change management and adoption strategies - Familiarity with Data & AI tooling ecosystems Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
WR HVAC
Commercial Director
WR HVAC Leicester, Leicestershire
Commercial Director - Heat Pump Maintenance & Social Housing We are currently partnering with a rapidly growing renewable heating and maintenance contractor to recruit an experienced Commercial Director to lead the next phase of business growth. This is a high-impact leadership role for someone with an exceptional track record of securing large-scale social housing contracts , particularly for heat pump maintenance, servicing, planned works, and renewable heating installations . If you have successfully won framework agreements and long-term contracts with local authorities, housing associations, ALMOs, or social housing providers, this is an opportunity to shape the commercial future of a business operating in one of the UK's fastest-growing sectors. The Company Our client is an established specialist in the installation, servicing, and maintenance of renewable heating systems. With an expanding national customer base and significant investment behind the business, they are looking to accelerate growth within the social housing and public sector by developing long-term maintenance partnerships and large-scale renewable heating programmes. The Role Working with the Managing Director, you will lead the company's commercial strategy, focusing on securing high-value maintenance and installation contracts across the social housing sector. This is a strategic role with responsibility for developing new markets, winning major tenders, and building long-term relationships with key decision-makers. The role is fully remote, with travel to customer meetings, framework presentations, and industry events as required. The Candidate This role requires a highly experienced commercial leader with an established reputation within the social housing sector. Essential: Significant experience in a Commercial Director, Sales Director, Business Development Director, or Strategic Account Director role Demonstrable success winning major social housing tenders for: Heat pump maintenance Heat pump servicing Renewable heating installations Planned maintenance contracts Decarbonisation programmes Existing relationships with: Housing Associations Local Authorities Procurement Frameworks Social Housing Asset Managers The Package Executive salary (DOE) Performance-related bonus Remote working Car allowance Pension Private healthcare Executive benefits package Significant autonomy and influence over business strategy Career Opportunity This is a rare opportunity to join a business at a pivotal stage of growth and take ownership of its commercial strategy. You'll work directly with the senior leadership team to build a national presence within the social housing sector, with the opportunity to shape the commercial function, influence strategic direction, and play a central role in the company's long-term success. Why Apply? Demand for heat pump servicing and long-term maintenance contracts is accelerating as social housing providers invest heavily in decarbonisation and asset management. This role is ideal for a commercially driven leader who has already built a successful career winning large-scale public sector contracts and is looking for the opportunity to make a significant impact within an ambitious and expanding renewable energy business. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.
Jul 04, 2026
Full time
Commercial Director - Heat Pump Maintenance & Social Housing We are currently partnering with a rapidly growing renewable heating and maintenance contractor to recruit an experienced Commercial Director to lead the next phase of business growth. This is a high-impact leadership role for someone with an exceptional track record of securing large-scale social housing contracts , particularly for heat pump maintenance, servicing, planned works, and renewable heating installations . If you have successfully won framework agreements and long-term contracts with local authorities, housing associations, ALMOs, or social housing providers, this is an opportunity to shape the commercial future of a business operating in one of the UK's fastest-growing sectors. The Company Our client is an established specialist in the installation, servicing, and maintenance of renewable heating systems. With an expanding national customer base and significant investment behind the business, they are looking to accelerate growth within the social housing and public sector by developing long-term maintenance partnerships and large-scale renewable heating programmes. The Role Working with the Managing Director, you will lead the company's commercial strategy, focusing on securing high-value maintenance and installation contracts across the social housing sector. This is a strategic role with responsibility for developing new markets, winning major tenders, and building long-term relationships with key decision-makers. The role is fully remote, with travel to customer meetings, framework presentations, and industry events as required. The Candidate This role requires a highly experienced commercial leader with an established reputation within the social housing sector. Essential: Significant experience in a Commercial Director, Sales Director, Business Development Director, or Strategic Account Director role Demonstrable success winning major social housing tenders for: Heat pump maintenance Heat pump servicing Renewable heating installations Planned maintenance contracts Decarbonisation programmes Existing relationships with: Housing Associations Local Authorities Procurement Frameworks Social Housing Asset Managers The Package Executive salary (DOE) Performance-related bonus Remote working Car allowance Pension Private healthcare Executive benefits package Significant autonomy and influence over business strategy Career Opportunity This is a rare opportunity to join a business at a pivotal stage of growth and take ownership of its commercial strategy. You'll work directly with the senior leadership team to build a national presence within the social housing sector, with the opportunity to shape the commercial function, influence strategic direction, and play a central role in the company's long-term success. Why Apply? Demand for heat pump servicing and long-term maintenance contracts is accelerating as social housing providers invest heavily in decarbonisation and asset management. This role is ideal for a commercially driven leader who has already built a successful career winning large-scale public sector contracts and is looking for the opportunity to make a significant impact within an ambitious and expanding renewable energy business. WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles. WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.
Greys Specialist Recruitment
Junior Business Development Manager
Greys Specialist Recruitment
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Jul 04, 2026
Full time
Are you currently selling technical or industrial products and looking for the opportunity to step into a true Business Development role? We're partnering with a growing UK manufacturer specialising in high-performance industrial packaging solutions to recruit an ambitious Junior Business Development Manager. This is an excellent opportunity for someone with experience in technical sales, internal sales or sales engineering who's ready to take the next step in their career. You'll receive structured training, work alongside experienced commercial professionals and develop into a fully-fledged Business Development Manager responsible for managing key customer relationships across the UK. Rather than simply processing enquiries, you'll become a trusted technical sales professional, helping customers solve complex packaging and product protection challenges. The Opportunity This role combines technical understanding with commercial sales. You'll learn how to identify opportunities, qualify customer requirements and develop bespoke solutions for manufacturers operating across a wide range of industries. Initially, you'll spend time learning the products, manufacturing processes and customer applications while supporting experienced Business Development Managers. As your knowledge and confidence grow, you'll begin managing your own accounts, identifying new opportunities and eventually taking ownership of your own territory. For someone with the right attitude and ambition, the progression into an external Business Development Manager role is clearly mapped out. What You'll Be Doing Develop technical knowledge across a specialist range of industrial packaging solutions. Build relationships with manufacturers, engineers, procurement teams and commercial decision makers. Identify opportunities to grow existing accounts while supporting new business development. Prepare quotations, commercial proposals and technical recommendations. Work closely with production, operations and customer service to deliver outstanding customer solutions. Support experienced Business Development Managers on customer projects and account development. Maintain CRM records and manage your pipeline effectively. Travel to customer sites as your responsibilities develop. About You This role would suit someone who enjoys technical selling and wants to develop into a Business Development Manager. You may currently be working as a: Sales Engineer Internal Sales Engineer Technical Sales Executive Internal Account Manager Area Sales Executive Applications Engineer with commercial responsibilities Industrial Product Sales Executive You'll ideally have: Experience selling technical, engineering or industrial products. Strong commercial awareness and excellent communication skills. Confidence building relationships with engineers, buyers and senior stakeholders. A genuine interest in manufacturing and technical products. The ambition to develop into an external Business Development Manager. A proactive attitude and willingness to learn. What's On Offer? You'll receive a salary of up to 35,000, depending on experience, alongside an uncapped bonus scheme and a clearly defined progression pathway into a Business Development Manager role. The business also offers comprehensive product and commercial training, exposure to every area of the organisation, early finishes every Friday, additional annual leave with service, private healthcare options, a Cycle to Work scheme, regular company events and opportunities for both UK and international travel. Why Apply? This isn't a high-volume telesales role. It's an opportunity to build a long-term career within technical B2B sales, learning from experienced professionals while developing the commercial and technical expertise needed to become a successful Business Development Manager. If you're looking for a business that invests in its people, promotes from within and offers genuine long-term career progression, we'd love to hear from you. For a confidential discussion or to apply, contact David or Adam at Greys Specialist Recruitment today.
Connect2Hackney
Payroll Officer
Connect2Hackney
Payroll Officer Hackney - E8 Hybrid - 2 Days in The Office 26.92 Per Hour (Umbrella) 19.98 Per Hour (PAYE) ASAP Start Are you an experienced and customer-focused payroll professional looking for a new challenge? Join the London Borough of Hackney , one of the UK's most diverse and highest-performing local authorities, We are Open, Inclusive, Ambitious, Pioneering, Proactive, and Proud . Key Information Post Title: Payroll Officer Directorate: Chief Executive Location: Hackney Service Centre (with hybrid/agile working) Responsible To: Payroll Team Leader The Role: What you will do As a Payroll Officer, you will be crucial in assisting in the delivery of the Payroll service. You will work with a reasonable degree of autonomy and may be responsible for a number of areas of transactional work. The payroll service supports Hackney, Traded Services, including Schools and Teachers. Core Responsibilities include: Processing and Data Management: Accurately inputting payroll data (Starters, Leavers, Secondments, etc.) into the Midland HR System (ITRENT) Payment Calculation: Calculating and recording statutory and occupational Maternity, Paternity, and Adoption payments. Expense & Claims: Processing Overtime Claims and Travel/Mileage expense claims, including Teachers' data in line with HLT provisions. Compliance: Ensuring all employees are paid accurately and on time, checking monthly payrolls and variance reports. You will maintain up-to-date knowledge of payroll legislation and lawful deductions. Customer Support: Providing effective responses to a wide range of enquiries from employees, managers, and external organisations. You will advise employees and managers on all payroll issues, aiming to resolve matters at the source. Third-Party Payments: Processing and quality assuring payments to third parties like Income Tax/NI and Pension Contributions. About You: What you will bring We are looking for a highly organised individual with excellent attention to detail. Essential Requirements (Demonstrable Experience & Knowledge): Payroll Expertise: Proven up-to-date knowledge of payroll processes, principles, and statutory payments/deductions (SSP, SMP, TAX, and NI) within the public sector System Experience: Demonstrable experience processing a range of transactions using IRETNT (Highly Desired) /HR/Payroll/Pensions systems. Query Resolution: Experience resolving customer queries/problems related to payroll matters, providing advice, and taking initiative to progress solutions. Legislation/Policies: Knowledge and understanding of employment legislation, PAYE, and the ability to interpret and apply these to provide information. Understanding of Local Government and Teachers' Terms & Conditions is also valuable. Skills: High-level customer service skills, the ability to work quickly, accurately, and to tight deadlines , and strong problem-solving skills. Ready to apply? If you are a proactive team player who thrives in a quality-controlled, customer-focused environment and possess the required experience, we want to hear from you! Ony applicants with the relevant experience will be considered Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Jul 04, 2026
Seasonal
Payroll Officer Hackney - E8 Hybrid - 2 Days in The Office 26.92 Per Hour (Umbrella) 19.98 Per Hour (PAYE) ASAP Start Are you an experienced and customer-focused payroll professional looking for a new challenge? Join the London Borough of Hackney , one of the UK's most diverse and highest-performing local authorities, We are Open, Inclusive, Ambitious, Pioneering, Proactive, and Proud . Key Information Post Title: Payroll Officer Directorate: Chief Executive Location: Hackney Service Centre (with hybrid/agile working) Responsible To: Payroll Team Leader The Role: What you will do As a Payroll Officer, you will be crucial in assisting in the delivery of the Payroll service. You will work with a reasonable degree of autonomy and may be responsible for a number of areas of transactional work. The payroll service supports Hackney, Traded Services, including Schools and Teachers. Core Responsibilities include: Processing and Data Management: Accurately inputting payroll data (Starters, Leavers, Secondments, etc.) into the Midland HR System (ITRENT) Payment Calculation: Calculating and recording statutory and occupational Maternity, Paternity, and Adoption payments. Expense & Claims: Processing Overtime Claims and Travel/Mileage expense claims, including Teachers' data in line with HLT provisions. Compliance: Ensuring all employees are paid accurately and on time, checking monthly payrolls and variance reports. You will maintain up-to-date knowledge of payroll legislation and lawful deductions. Customer Support: Providing effective responses to a wide range of enquiries from employees, managers, and external organisations. You will advise employees and managers on all payroll issues, aiming to resolve matters at the source. Third-Party Payments: Processing and quality assuring payments to third parties like Income Tax/NI and Pension Contributions. About You: What you will bring We are looking for a highly organised individual with excellent attention to detail. Essential Requirements (Demonstrable Experience & Knowledge): Payroll Expertise: Proven up-to-date knowledge of payroll processes, principles, and statutory payments/deductions (SSP, SMP, TAX, and NI) within the public sector System Experience: Demonstrable experience processing a range of transactions using IRETNT (Highly Desired) /HR/Payroll/Pensions systems. Query Resolution: Experience resolving customer queries/problems related to payroll matters, providing advice, and taking initiative to progress solutions. Legislation/Policies: Knowledge and understanding of employment legislation, PAYE, and the ability to interpret and apply these to provide information. Understanding of Local Government and Teachers' Terms & Conditions is also valuable. Skills: High-level customer service skills, the ability to work quickly, accurately, and to tight deadlines , and strong problem-solving skills. Ready to apply? If you are a proactive team player who thrives in a quality-controlled, customer-focused environment and possess the required experience, we want to hear from you! Ony applicants with the relevant experience will be considered Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Microlise
Senior Data Platform Engineer (Fixed Term Contract)
Microlise Langley Mill, Derbyshire
Senior AWS Data Platform Engineer (Fixed Term Contract) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We re looking for a Senior Data Platform Engineer to join our team on a 12-month fixed term contract , to play a pivotal role in shaping and operating our next-generation data platform. This is a fantastic opportunity to join our Microlise One Analytics & AI platform, where you ll help build a secure, scalable and governed data ecosystem that powers analytics, AI, and business-critical insights across the organisation. You ll blend platform engineering, cloud DevOps, and data governance, ensuring our platform is not only high-performing, but also compliant, reliable, and cost-efficient. Be part of a high-impact data and AI transformation programme, work on a modern, cloud-native platform with real business impact, influence how data, analytics and AI are delivered across the organisation, and collaborate with cross-functional engineering and data teams. What you ll be doing Designing, building and operating our AWS-based data platform using infrastructure as code Creating and managing CI/CD pipelines to enable safe, controlled deployments Supporting modern Lakehouse architecture, ingestion, processing and data serving layers Embedding security, governance and compliance controls across the platform Driving platform observability, monitoring, and performance optimisation Owning aspects of cost management (FinOps) and platform efficiency Collaborating with Data Engineers, Analytics & AI teams to deliver trusted data products What you ll bring - Strong experience in platform engineering, cloud engineering or DevOps within data-driven environments - Hands-on expertise in AWS, infrastructure as code and CI/CD pipelines - Experience building secure, scalable cloud environments - A solid understanding of data platforms, pipelines or analytics ecosystems - A mindset focused on reliability, observability and continuous improvement Technical skills: - AWS (compute, storage, IAM, networking) - Terraform and/or AWS CDK - CI/CD tooling and pipeline engineering - Observability, monitoring and operational tooling - SQL and strong systems thinking Desirable skills: - Lakehouse technologies (e.g. S3 / Iceberg) - Experience in regulated or data-sensitive environments - Multi-account or multi-tenant cloud architecture exposure Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK s leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing; so don t delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
Jul 04, 2026
Full time
Senior AWS Data Platform Engineer (Fixed Term Contract) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We re looking for a Senior Data Platform Engineer to join our team on a 12-month fixed term contract , to play a pivotal role in shaping and operating our next-generation data platform. This is a fantastic opportunity to join our Microlise One Analytics & AI platform, where you ll help build a secure, scalable and governed data ecosystem that powers analytics, AI, and business-critical insights across the organisation. You ll blend platform engineering, cloud DevOps, and data governance, ensuring our platform is not only high-performing, but also compliant, reliable, and cost-efficient. Be part of a high-impact data and AI transformation programme, work on a modern, cloud-native platform with real business impact, influence how data, analytics and AI are delivered across the organisation, and collaborate with cross-functional engineering and data teams. What you ll be doing Designing, building and operating our AWS-based data platform using infrastructure as code Creating and managing CI/CD pipelines to enable safe, controlled deployments Supporting modern Lakehouse architecture, ingestion, processing and data serving layers Embedding security, governance and compliance controls across the platform Driving platform observability, monitoring, and performance optimisation Owning aspects of cost management (FinOps) and platform efficiency Collaborating with Data Engineers, Analytics & AI teams to deliver trusted data products What you ll bring - Strong experience in platform engineering, cloud engineering or DevOps within data-driven environments - Hands-on expertise in AWS, infrastructure as code and CI/CD pipelines - Experience building secure, scalable cloud environments - A solid understanding of data platforms, pipelines or analytics ecosystems - A mindset focused on reliability, observability and continuous improvement Technical skills: - AWS (compute, storage, IAM, networking) - Terraform and/or AWS CDK - CI/CD tooling and pipeline engineering - Observability, monitoring and operational tooling - SQL and strong systems thinking Desirable skills: - Lakehouse technologies (e.g. S3 / Iceberg) - Experience in regulated or data-sensitive environments - Multi-account or multi-tenant cloud architecture exposure Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK s leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing; so don t delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
Kingsley Healthcare
Regional Operations Director
Kingsley Healthcare Lowestoft, Suffolk
About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme
Jul 04, 2026
Full time
About the role This is a senior leadership position responsible for the operational performance, quality, and strategic development of Kingsley's East region portfolio. You will provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex, driving a culture of high-quality, person-centred care alongside strong commercial performance. Reporting directly to the Co-Chief Operating Officer, you will be a key member of the Group's operational leadership team, contributing to business-wide strategy while owning the day-to-day performance of your region. Reports to: Chief Operating Officer Key duties and responsibilities Operational Leadership Provide strategic and operational oversight for all care homes and services within the East region Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements Conduct regular structured visits to homes, maintaining a visible and accessible leadership presence Lead the operational response to any quality or compliance concerns, working closely with the Group's Quality team Quality & Compliance Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding Drive continuous improvement in care quality, resident experience and clinical outcomes Oversee preparation for CQC inspections and lead the response to regulatory findings Embed Kingsley's values and care standards across every home in the region Commercial Performance Take ownership of regional occupancy, revenue and EBITDA targets Work with Business Development and Sales teams to maintain strong referral pipelines and occupancy levels Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality Support fee negotiations and local commissioner relationships People & Culture Support recruitment, retention and succession planning at Home Manager and operation manager level across the region Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover Work with People team to manage complex employee relations matters at regional level Champion Kingsley's values and embed them throughout the regional workforce Skills and attributes Essential Proven senior operational leadership experience in the care home or wider healthcare sector Track record of managing multiple sites or services simultaneously Strong working knowledge of CQC standards and the regulatory environment for adult social care Demonstrated ability to drive quality improvement and manage underperformance Commercially astute, with experience owning P&L or budget accountability Outstanding people leadership skills a developer of talent, not just a performance manager Excellent communication and stakeholder engagement skills Desirable Experience operating at regional director level or equivalent Registered Manager qualification or equivalent clinical/care leadership background Familiarity with the care market and local commissioning landscape Experience supporting new home openings or acquisitions What will you gain? Competitive salary commensurate with experience Company car or car allowance Performance-related bonus Private healthcare on qualifying 25 days annual leave plus bank holidays Pension scheme
GCS Associates
Area Sales Representative / Business Development Manager
GCS Associates Wrexham, Clwyd
Role: Area Sales Manager / Business Development Manager Location: An External role covering Queensferry, Wrexham and Oswestry Sector: Builders Merchants / Construction Supplies Package: 40,000 - 47,000 + Bonus + Car Building Materials - a great range of products Selling into sectors large and small New Business Development Key Account Management Strong Basic and Benefits Sales and Construction Supplies Experience required Our highly regarded client has a network of branches across the UK who supply a vast range of building products to the construction sector. This role involves selling quality building products to businesses both large and small. This a well respected and highly successful business. This External Sales representative / Area Sales Manager position requires someone who has experience selling into the construction industry. A current sales professional who knows the route to market with contractors, house builders, builders and end users. We are looking for someone with a strong sales drive and the ability to build long lasting relationships with customers and colleagues alike. This position has a focus on new business development as well as some pretty full-on, professional management of an existing ledger. Existing relationships should be built upon wherever possible. The right candidate will have a successful record in the construction supply sector. Enthusiasm is key and this position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here to maintain that level of service. There are clear rewards within this company though with a great package on offer. For further information on this genuinely interesting sales role please apply online. Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
Jul 04, 2026
Full time
Role: Area Sales Manager / Business Development Manager Location: An External role covering Queensferry, Wrexham and Oswestry Sector: Builders Merchants / Construction Supplies Package: 40,000 - 47,000 + Bonus + Car Building Materials - a great range of products Selling into sectors large and small New Business Development Key Account Management Strong Basic and Benefits Sales and Construction Supplies Experience required Our highly regarded client has a network of branches across the UK who supply a vast range of building products to the construction sector. This role involves selling quality building products to businesses both large and small. This a well respected and highly successful business. This External Sales representative / Area Sales Manager position requires someone who has experience selling into the construction industry. A current sales professional who knows the route to market with contractors, house builders, builders and end users. We are looking for someone with a strong sales drive and the ability to build long lasting relationships with customers and colleagues alike. This position has a focus on new business development as well as some pretty full-on, professional management of an existing ledger. Existing relationships should be built upon wherever possible. The right candidate will have a successful record in the construction supply sector. Enthusiasm is key and this position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here to maintain that level of service. There are clear rewards within this company though with a great package on offer. For further information on this genuinely interesting sales role please apply online. Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
GCS Associates
Area Sales Representative / Business Development Manager
GCS Associates
Role: Area Sales Manager / Business Development Manager Location: An External role covering Queensferry, Wrexham and Oswestry Sector: Builders Merchants / Construction Supplies Package: 40,000 - 47,000 + Bonus + Car Building Materials - a great range of products Selling into sectors large and small New Business Development Key Account Management Strong Basic and Benefits Sales and Construction Supplies Experience required Our highly regarded client has a network of branches across the UK who supply a vast range of building products to the construction sector. This role involves selling quality building products to businesses both large and small. This a well respected and highly successful business. This External Sales representative / Area Sales Manager position requires someone who has experience selling into the construction industry. A current sales professional who knows the route to market with contractors, house builders, builders and end users. We are looking for someone with a strong sales drive and the ability to build long lasting relationships with customers and colleagues alike. This position has a focus on new business development as well as some pretty full-on, professional management of an existing ledger. Existing relationships should be built upon wherever possible. The right candidate will have a successful record in the construction supply sector. Enthusiasm is key and this position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here to maintain that level of service. There are clear rewards within this company though with a great package on offer. For further information on this genuinely interesting sales role please apply online. Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
Jul 04, 2026
Full time
Role: Area Sales Manager / Business Development Manager Location: An External role covering Queensferry, Wrexham and Oswestry Sector: Builders Merchants / Construction Supplies Package: 40,000 - 47,000 + Bonus + Car Building Materials - a great range of products Selling into sectors large and small New Business Development Key Account Management Strong Basic and Benefits Sales and Construction Supplies Experience required Our highly regarded client has a network of branches across the UK who supply a vast range of building products to the construction sector. This role involves selling quality building products to businesses both large and small. This a well respected and highly successful business. This External Sales representative / Area Sales Manager position requires someone who has experience selling into the construction industry. A current sales professional who knows the route to market with contractors, house builders, builders and end users. We are looking for someone with a strong sales drive and the ability to build long lasting relationships with customers and colleagues alike. This position has a focus on new business development as well as some pretty full-on, professional management of an existing ledger. Existing relationships should be built upon wherever possible. The right candidate will have a successful record in the construction supply sector. Enthusiasm is key and this position requires someone who is really confident talking to people, understanding their individual needs and acting on this to provide sterling service to the customer. Attention to detail is also key here to maintain that level of service. There are clear rewards within this company though with a great package on offer. For further information on this genuinely interesting sales role please apply online. Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS
DK recruitment
Finance Manager
DK recruitment Exeter, Devon
The Finance Manager is a senior, regional role responsible for leading the local finance function, running robust financial controls, and acting as a commercial partner to operational departments. The position focuses heavily on management accounting, requiring the ability to translate financial metrics into actionable insights to drive the business unit's budgeting, forecasting, and decision-making processes. Core Responsibilities Management Reporting : Prepare the monthly management accounts package for the regional division. Write detailed commercial commentary explaining year-to-date and full-year forecast variances against budget for senior leadership. Commercial Business Partnering : Act as a finance partner to regional operational and technical departments. Challenge operational assumptions and collaborate to identify and achieve regional cost savings. Budgeting & Forecasting : Drive the periodic detailed business planning process. Model multi-year profit and cash flow forecasts alongside forward project margin projections using company accounting systems. Cost & Project Analysis : Analyse, forecast, and report on cost excesses, savings, and variations. Review project expenditure and asset valuation reports alongside Commercial Managers to clear over or under-recovery issues. Financial Control : Lead the monthly close process to ensure clean sub-ledgers and accurate general ledger closure within strict group deadlines. Team Leadership : Line-manage, mentor, and upskill a local team of finance staff through performance management and structured objective setting. Executive Deputisation : Substitute and present monthly management accounting outputs for the Finance Director at regional senior leadership meetings. Key Requirements Qualifications : Fully qualified accountant holding an active ACA, ACCA, or CIMA credential. Experience : Explicit, hands-on experience working as a management accountant alongside prior exposure to financial accounting or external auditing frameworks. Leadership : Proven track record of staff management, team development, and workload delegation. Technical Skills : Advanced capabilities in Microsoft Excel (data manipulation and modelling) paired with experience using enterprise resource planning (ERP) and financial consolidation tools. Communication : Ability to explain complex management accounting adjustments and budget metrics clearly to non-financial operational managers.
Jul 03, 2026
Full time
The Finance Manager is a senior, regional role responsible for leading the local finance function, running robust financial controls, and acting as a commercial partner to operational departments. The position focuses heavily on management accounting, requiring the ability to translate financial metrics into actionable insights to drive the business unit's budgeting, forecasting, and decision-making processes. Core Responsibilities Management Reporting : Prepare the monthly management accounts package for the regional division. Write detailed commercial commentary explaining year-to-date and full-year forecast variances against budget for senior leadership. Commercial Business Partnering : Act as a finance partner to regional operational and technical departments. Challenge operational assumptions and collaborate to identify and achieve regional cost savings. Budgeting & Forecasting : Drive the periodic detailed business planning process. Model multi-year profit and cash flow forecasts alongside forward project margin projections using company accounting systems. Cost & Project Analysis : Analyse, forecast, and report on cost excesses, savings, and variations. Review project expenditure and asset valuation reports alongside Commercial Managers to clear over or under-recovery issues. Financial Control : Lead the monthly close process to ensure clean sub-ledgers and accurate general ledger closure within strict group deadlines. Team Leadership : Line-manage, mentor, and upskill a local team of finance staff through performance management and structured objective setting. Executive Deputisation : Substitute and present monthly management accounting outputs for the Finance Director at regional senior leadership meetings. Key Requirements Qualifications : Fully qualified accountant holding an active ACA, ACCA, or CIMA credential. Experience : Explicit, hands-on experience working as a management accountant alongside prior exposure to financial accounting or external auditing frameworks. Leadership : Proven track record of staff management, team development, and workload delegation. Technical Skills : Advanced capabilities in Microsoft Excel (data manipulation and modelling) paired with experience using enterprise resource planning (ERP) and financial consolidation tools. Communication : Ability to explain complex management accounting adjustments and budget metrics clearly to non-financial operational managers.
Morgan McKinley (South West)
Management Accountant
Morgan McKinley (South West) Devizes, Wiltshire
Management Accountant (12-Month Fixed-Term Contract) Location: Wiltshire (Hybrid/Flexible Working Available) About the Role We are seeking an experienced and proactive Management Accountant to join our Finance team on a 12 month fixed-term contract . This is a varied, hands-on role responsible for delivering accurate financial reporting, management accounts, payroll, budgeting, forecasting and financial governance across the organisation. Working closely with senior leaders and budget holders, you will provide commercial financial insight to support strategic decision-making, whilst leading a small finance team and ensuring robust financial controls and compliance. This role also offers the opportunity to play a key part in the continued development of finance systems and processes, including embedding the use of Iplicit across the organisation. Key Responsibilities Financial Management Prepare accurate monthly and quarterly management accounts for the Executive Team and Trustees. Produce budgets, forecasts and financial reports to support organisational decision-making. Monitor project income and expenditure, ensuring grant claims are submitted and received promptly. Maintain cash flow forecasts and monitor investment performance. Prepare annual accounts and support the year-end audit process. Reconcile control accounts, bank accounts and third-party funds. Administer the organisation's online banking platform. Payroll & Compliance Process the monthly payroll using Sage, ensuring compliance with PAYE, National Insurance and pension legislation. Manage pension administration and act as the main contact for pension providers. Prepare quarterly VAT returns and annual VAT adjustments. Ensure compliance with Charity SORP, financial regulations and statutory reporting requirements. Produce annual ENTRUST financial reports and manage compliance for funded projects. Business Partnering Work collaboratively with budget holders to provide financial guidance and support. Assist with funding applications and financial reporting for grant providers. Promote financial awareness and best practice across the organisation. Support the implementation and ongoing development of the Iplicit finance system. Team Leadership Lead, support and develop the Finance team. Oversee day-to-day transactional finance activities, including: Accounts Payable Accounts Receivable Credit Control Bank Reconciliations Expense Processing Gift Aid and Direct Debit processing Review workloads and identify opportunities to improve efficiency and financial processes. About You You'll be an organised and detail-oriented finance professional with strong technical accounting knowledge and the ability to build effective working relationships across the organisation. Essential Skills & Experience ACA, ACCA or CIMA part-qualified, or qualified by experience. Previous experience producing management accounts within a small or medium-sized organisation. Recent payroll processing experience. Knowledge of budgeting, forecasting and financial reporting. Understanding of Charity SORP. Experience managing or supervising finance staff. Strong Microsoft Excel skills. Excellent organisational and communication skills. High level of accuracy and attention to detail. Ability to manage multiple priorities and meet deadlines. Desirable Experience within the charity or not-for-profit sector. Experience improving finance processes and systems. Knowledge of Iplicit, Exchequer or Sage Payroll. Experience preparing VAT returns and ENTRUST reporting. Understanding of grant funding and charity finance. What You'll Bring A proactive, hands-on approach. Strong analytical and problem-solving skills. Excellent stakeholder management and business partnering abilities. Confidence working with senior leadership and non-finance managers. A collaborative leadership style with the ability to motivate and develop others. Commitment to maintaining high standards of financial governance and compliance.
Jul 03, 2026
Contractor
Management Accountant (12-Month Fixed-Term Contract) Location: Wiltshire (Hybrid/Flexible Working Available) About the Role We are seeking an experienced and proactive Management Accountant to join our Finance team on a 12 month fixed-term contract . This is a varied, hands-on role responsible for delivering accurate financial reporting, management accounts, payroll, budgeting, forecasting and financial governance across the organisation. Working closely with senior leaders and budget holders, you will provide commercial financial insight to support strategic decision-making, whilst leading a small finance team and ensuring robust financial controls and compliance. This role also offers the opportunity to play a key part in the continued development of finance systems and processes, including embedding the use of Iplicit across the organisation. Key Responsibilities Financial Management Prepare accurate monthly and quarterly management accounts for the Executive Team and Trustees. Produce budgets, forecasts and financial reports to support organisational decision-making. Monitor project income and expenditure, ensuring grant claims are submitted and received promptly. Maintain cash flow forecasts and monitor investment performance. Prepare annual accounts and support the year-end audit process. Reconcile control accounts, bank accounts and third-party funds. Administer the organisation's online banking platform. Payroll & Compliance Process the monthly payroll using Sage, ensuring compliance with PAYE, National Insurance and pension legislation. Manage pension administration and act as the main contact for pension providers. Prepare quarterly VAT returns and annual VAT adjustments. Ensure compliance with Charity SORP, financial regulations and statutory reporting requirements. Produce annual ENTRUST financial reports and manage compliance for funded projects. Business Partnering Work collaboratively with budget holders to provide financial guidance and support. Assist with funding applications and financial reporting for grant providers. Promote financial awareness and best practice across the organisation. Support the implementation and ongoing development of the Iplicit finance system. Team Leadership Lead, support and develop the Finance team. Oversee day-to-day transactional finance activities, including: Accounts Payable Accounts Receivable Credit Control Bank Reconciliations Expense Processing Gift Aid and Direct Debit processing Review workloads and identify opportunities to improve efficiency and financial processes. About You You'll be an organised and detail-oriented finance professional with strong technical accounting knowledge and the ability to build effective working relationships across the organisation. Essential Skills & Experience ACA, ACCA or CIMA part-qualified, or qualified by experience. Previous experience producing management accounts within a small or medium-sized organisation. Recent payroll processing experience. Knowledge of budgeting, forecasting and financial reporting. Understanding of Charity SORP. Experience managing or supervising finance staff. Strong Microsoft Excel skills. Excellent organisational and communication skills. High level of accuracy and attention to detail. Ability to manage multiple priorities and meet deadlines. Desirable Experience within the charity or not-for-profit sector. Experience improving finance processes and systems. Knowledge of Iplicit, Exchequer or Sage Payroll. Experience preparing VAT returns and ENTRUST reporting. Understanding of grant funding and charity finance. What You'll Bring A proactive, hands-on approach. Strong analytical and problem-solving skills. Excellent stakeholder management and business partnering abilities. Confidence working with senior leadership and non-finance managers. A collaborative leadership style with the ability to motivate and develop others. Commitment to maintaining high standards of financial governance and compliance.
Sellick Partnership
Finance Business Partner
Sellick Partnership City, Liverpool
Finance Business Partner Liverpool 51,000 Permanent Sellick Partnership are seeking an experienced and commercially minded Finance Business Partner to join one of our not for profit clients based in Liverpool. This is a key role within the organisation, providing financial support, challenge and insight to operational and corporate teams. The successful candidate will work closely with budget holders and senior managers to drive financial performance, support strategic decision-making and ensure the effective use of resources to deliver high-quality services. Key Responsibilities; Partner with operational and service managers to support budget setting, forecasting and long-term financial planning. Produce accurate monthly management accounts, forecasts and variance analysis. Provide insightful financial information and recommendations to support decision-making. Monitor financial performance and identify opportunities to improve efficiency and value for money. Support the preparation of annual budgets and business plans. Act as a trusted adviser to budget holders and senior leaders. Challenge assumptions and provide financial insight to support business objectives. Present financial information in a clear and accessible way to non-financial stakeholders. Support managers in understanding financial risks and opportunities within their services. Build strong working relationships across the organisation. Ensure financial reporting is timely, accurate and compliant with internal policies and regulatory requirements. Support the preparation of reports for Executive Team, Committees and Board meetings. Assist with year-end processes and external audit requirements. Contribute to the development and continuous improvement of financial controls and processes. Skills & Knowledge; Ideally part qualified/ qualified accountant (ACA, ACCA, CIMA or equivalent). Significant experience in a finance business partnering or management accounting role. Experience of preparing budgets, forecasts and management accounts. Proven ability to analyse complex financial information and present recommendations clearly. Experience of working collaboratively with non-financial managers and senior stakeholders. Excellent interpersonal and stakeholder management skills. Strong commercial awareness and business acumen. Advanced Excel skills and proficiency in financial systems. Ability to influence and challenge constructively. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 03, 2026
Full time
Finance Business Partner Liverpool 51,000 Permanent Sellick Partnership are seeking an experienced and commercially minded Finance Business Partner to join one of our not for profit clients based in Liverpool. This is a key role within the organisation, providing financial support, challenge and insight to operational and corporate teams. The successful candidate will work closely with budget holders and senior managers to drive financial performance, support strategic decision-making and ensure the effective use of resources to deliver high-quality services. Key Responsibilities; Partner with operational and service managers to support budget setting, forecasting and long-term financial planning. Produce accurate monthly management accounts, forecasts and variance analysis. Provide insightful financial information and recommendations to support decision-making. Monitor financial performance and identify opportunities to improve efficiency and value for money. Support the preparation of annual budgets and business plans. Act as a trusted adviser to budget holders and senior leaders. Challenge assumptions and provide financial insight to support business objectives. Present financial information in a clear and accessible way to non-financial stakeholders. Support managers in understanding financial risks and opportunities within their services. Build strong working relationships across the organisation. Ensure financial reporting is timely, accurate and compliant with internal policies and regulatory requirements. Support the preparation of reports for Executive Team, Committees and Board meetings. Assist with year-end processes and external audit requirements. Contribute to the development and continuous improvement of financial controls and processes. Skills & Knowledge; Ideally part qualified/ qualified accountant (ACA, ACCA, CIMA or equivalent). Significant experience in a finance business partnering or management accounting role. Experience of preparing budgets, forecasts and management accounts. Proven ability to analyse complex financial information and present recommendations clearly. Experience of working collaboratively with non-financial managers and senior stakeholders. Excellent interpersonal and stakeholder management skills. Strong commercial awareness and business acumen. Advanced Excel skills and proficiency in financial systems. Ability to influence and challenge constructively. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Pearson Whiffin Recruitment Ltd
Customer Care Agent
Pearson Whiffin Recruitment Ltd Murston, Kent
Customer Care Agent Mid Kent £27,000 0 £28,000 Full Time Office Based We're looking for a confident and proactive Customer Care Agent to join our client on a full time basis. You'll collaborate across departments to manage first-line customer enquiries and carry out sales administration tasks, ensuring high service standards and on-time delivery. Key Responsibilities: Handle customer queries and complaints across phone and email, ensuring swift and effective resolution. Support national account operations, ensuring all orders are fulfilled accurately and on time. Use internal systems daily (CRM, order portals, etc.) to maintain accurate customer data and order flow. Collaborate with Key Account Managers to identify issues that could impact service. Meet daily targets and SLAs by managing and prioritising your workload. Provide feedback to improve customer experience and internal processes. What We re Looking For: Proven experience in customer service, ideally in B2B or sales admin roles. Confident phone communicator with excellent written and verbal skills. Tech-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk) and Excel. Detail-oriented, self-motivated, and able to thrive in a fast-paced environment. A customer-first mindset and ability to represent their needs internally. This is a great opportunity to join a growing company that values its team. Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range. This role is being handled by Holly Ensoll, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment. Not quite the role you are looking for? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Jul 03, 2026
Full time
Customer Care Agent Mid Kent £27,000 0 £28,000 Full Time Office Based We're looking for a confident and proactive Customer Care Agent to join our client on a full time basis. You'll collaborate across departments to manage first-line customer enquiries and carry out sales administration tasks, ensuring high service standards and on-time delivery. Key Responsibilities: Handle customer queries and complaints across phone and email, ensuring swift and effective resolution. Support national account operations, ensuring all orders are fulfilled accurately and on time. Use internal systems daily (CRM, order portals, etc.) to maintain accurate customer data and order flow. Collaborate with Key Account Managers to identify issues that could impact service. Meet daily targets and SLAs by managing and prioritising your workload. Provide feedback to improve customer experience and internal processes. What We re Looking For: Proven experience in customer service, ideally in B2B or sales admin roles. Confident phone communicator with excellent written and verbal skills. Tech-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk) and Excel. Detail-oriented, self-motivated, and able to thrive in a fast-paced environment. A customer-first mindset and ability to represent their needs internally. This is a great opportunity to join a growing company that values its team. Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range. This role is being handled by Holly Ensoll, Recruitment Consultant of Business Support for Pearson Whiffin Recruitment. Not quite the role you are looking for? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Barker Ross
Customer Account Executive
Barker Ross
A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Customer Account Executive to join a successful, well-established and market-leading business. The company, as part of their continued success, has an immediate opening to add to their customer account management team as a result of continued growth and new business wins. This is an exceptional platform to kick-start your career, or apply your initial 1-2 years' commercial experience to an international business that can offer genuine career advancement opportunities. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and enquiries and complaints are dealt with competently and with a sense of urgency. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do. It is essential that you have experience in a customer service driven environment. You will provide strong administrative support to the senior account managers, and also get the opportunity to manage a number of customer accounts for which you will take sole responsibility. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reporting directly into the Key Account Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, account managers, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven with great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. Strong Excel skills will be an advantage in addition to experience of Power BI. What will set you apart is your energy, resilience and desire to deliver results. You will see this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into more senior roles. A preference will be given to candidates who are Degree educated. A driving licence is required. If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, and are ambitious to develop your career, get in touch ASAP! For immediate consideration, send your CV without delay! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jul 03, 2026
Full time
A fantastic opportunity has arisen for a dynamic, highly customer centric and engaging Customer Account Executive to join a successful, well-established and market-leading business. The company, as part of their continued success, has an immediate opening to add to their customer account management team as a result of continued growth and new business wins. This is an exceptional platform to kick-start your career, or apply your initial 1-2 years' commercial experience to an international business that can offer genuine career advancement opportunities. This appointment is critical in supporting the customer services, sales and account management teams in ensuring that each client account is managed professionally, and enquiries and complaints are dealt with competently and with a sense of urgency. The role is varied, very fast paced and will require a very high calibre candidate that thrives in a dynamic environment, who can juggle multiple priorities but always has the customer at the heart of everything they do. It is essential that you have experience in a customer service driven environment. You will provide strong administrative support to the senior account managers, and also get the opportunity to manage a number of customer accounts for which you will take sole responsibility. You will get to understand your customers inside out through developing relationships with them that are based on trust, integrity and delivering what you say you will. Reporting directly into the Key Account Manager, you will have significant liaison with numerous departments and internal stakeholders such as the sales team, account managers, operations and logistics. To be successful you will need to have natural confidence, possess exceptional interpersonal and communication skills, be highly organised, methodical and process driven with great attention to detail. You will possess strong influencing and negotiating skills, be commercially aware and highly analytical with the ability to listen. Strong Excel skills will be an advantage in addition to experience of Power BI. What will set you apart is your energy, resilience and desire to deliver results. You will see this as a chance to make a real positive impact in the business. For those that do, genuine career opportunities are available to into more senior roles. A preference will be given to candidates who are Degree educated. A driving licence is required. If you are pro-active, resilient and self-motivated with a positive way of thinking, highly personable, diplomatic, professional and possess exceptional communication skills with a pragmatic, hands-on approach, and are ambitious to develop your career, get in touch ASAP! For immediate consideration, send your CV without delay! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
The Business Connection Group
Sales Executive
The Business Connection Group Deeside, Clwyd
This is a fantastic opportunity working for a well-established growing company, generating high-quality new business opportunities by engaging prospective customers through outbound activity, identifying their needs, and securing qualified appointments for the Business Development Managers. The role focuses on creating early pipeline, opening conversations within target accounts, and ensuring a consistent flow of well-qualified leads into the sales process. Duties & Responsibilities Cold calling prospects & cancelled customers Qualifying new leads Actively pursuing dormant prospects Identifying opportunities by profiling potential clients using fact finding techniques Establishing decision makers Building and managing own pipeline Communicating with the BDM s Enter and update leads and opportunities in the database Booking qualified meetings for the BDM s Maintaining accurate records and future expiries to maximise pipeline Skills Required Proven experience in telesales or outbound lead generation. Energetic, proactive mindset with a strong drive to achieve targets. Collaborative approach suited to a fast-paced, sales-oriented environment. Self-motivated, confident, and comfortable taking initiative. Skilled at identifying and developing new opportunities through questioning and insight. Strong organisational and time-management capabilities. Confident communicating with senior stakeholders in mid market and enterprise organisations. High call resilience with the ability to handle objections and maintain momentum. Clear and persuasive communication style, both verbal and written. Comfortable using CRM platforms and sales tools to manage pipelines and activity. Able to quickly grasp technical concepts related to telecoms and managed services and translate them into business value. Monday to Friday 9-5 20 days holiday initially, increasing each year by one day to a maximum of 30 days. Bank holidays in addition to holiday allowance On site parking Workplace pension Attendance bonus Company bonus Bupa Employee Assistance Programme Birthday Gift Voucher Long Service Vouchers Free EV Charging Work clothing & more! Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.
Jul 03, 2026
Full time
This is a fantastic opportunity working for a well-established growing company, generating high-quality new business opportunities by engaging prospective customers through outbound activity, identifying their needs, and securing qualified appointments for the Business Development Managers. The role focuses on creating early pipeline, opening conversations within target accounts, and ensuring a consistent flow of well-qualified leads into the sales process. Duties & Responsibilities Cold calling prospects & cancelled customers Qualifying new leads Actively pursuing dormant prospects Identifying opportunities by profiling potential clients using fact finding techniques Establishing decision makers Building and managing own pipeline Communicating with the BDM s Enter and update leads and opportunities in the database Booking qualified meetings for the BDM s Maintaining accurate records and future expiries to maximise pipeline Skills Required Proven experience in telesales or outbound lead generation. Energetic, proactive mindset with a strong drive to achieve targets. Collaborative approach suited to a fast-paced, sales-oriented environment. Self-motivated, confident, and comfortable taking initiative. Skilled at identifying and developing new opportunities through questioning and insight. Strong organisational and time-management capabilities. Confident communicating with senior stakeholders in mid market and enterprise organisations. High call resilience with the ability to handle objections and maintain momentum. Clear and persuasive communication style, both verbal and written. Comfortable using CRM platforms and sales tools to manage pipelines and activity. Able to quickly grasp technical concepts related to telecoms and managed services and translate them into business value. Monday to Friday 9-5 20 days holiday initially, increasing each year by one day to a maximum of 30 days. Bank holidays in addition to holiday allowance On site parking Workplace pension Attendance bonus Company bonus Bupa Employee Assistance Programme Birthday Gift Voucher Long Service Vouchers Free EV Charging Work clothing & more! Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

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