Are you an experienced Systems Analyst with a passion for improving business processes and getting the very best from ERP systems? Our client is the UK's leading distributor of premium bicycles, cycling components, clothing and accessories, partnering with some of the world's biggest cycling brands. As the business continues to grow, we're looking for a Senior Systems Analyst to play a pivotal role in the ongoing development, optimisation and support of their core business systems. This is an exciting opportunity for someone who enjoys working at the intersection of technology and business, collaborating with stakeholders across Operations, Finance, Sales, B2B Commerce and Warehousing to deliver scalable, efficient solutions that make a real impact. The Role Reporting into the IT team, you will take ownership of analysing business requirements, improving processes, supporting our ERP platform and delivering system enhancements that drive operational excellence. You'll combine business analysis, technical systems knowledge and project delivery experience to ensure our business applications continue to evolve with the needs of the organisation. Key Responsibilities Business Analysis & Process Improvement Partner with stakeholders across the business to understand operational challenges and identify opportunities for improvement. Facilitate workshops to gather, analyse and document business and system requirements. Map current and future business processes, identifying inefficiencies and recommending practical solutions. Support business change initiatives by assessing impacts, defining success measures and ensuring successful adoption. Build strong relationships with software vendors and third-party suppliers to ensure timely support and issue resolution. Systems Analysis & Support Provide advanced 2nd and 3rd line support for the ERP system and integrated business applications. Investigate and resolve complex system issues through detailed root cause analysis. Manage system configuration, monitor data integrity and optimise system performance across multiple departments. Ensure systems remain reliable, scalable and aligned with business growth. Project Delivery Contribute throughout the full project lifecycle, from requirements gathering and solution design through testing, implementation and user adoption. Produce high-quality functional documentation and ensure successful delivery of project outcomes. Validate integrations, business rules and data flows to ensure robust end-to-end processes. Testing & Quality Assurance Develop and execute test plans, test scripts and User Acceptance Testing (UAT). Perform regression testing for system upgrades and enhancements. Ensure all system changes meet business requirements and quality standards before deployment. Reporting & Business Intelligence Design, develop and maintain operational and analytical reports. Work with stakeholders to understand reporting requirements and deliver meaningful business insights. Training & Documentation Deliver training to end users on new functionality and business processes. Produce user guides, knowledge articles, process documentation and technical specifications. Promote best practice and continuous improvement across business systems. About You You'll be an experienced Systems Analyst or Business Systems Analyst who enjoys working closely with both technical teams and business stakeholders. Essential Skills & Experience Significant experience in Business Analysis and/or Systems Analysis within an ERP-centric environment. Hands-on experience supporting Enterprise Resource Planning (ERP) systems. Strong understanding of business processes and requirements gathering techniques. Experience writing SQL queries and working with relational databases. Excellent analytical and problem-solving skills. Strong stakeholder management and communication skills. Experience producing functional specifications, process documentation and technical documentation. A collaborative approach with the ability to manage multiple priorities. Desirable Skills & Experience Experience with Sage X3 ERP. Microsoft SQL Server experience. Knowledge of Finance, Warehousing, Supply Chain, Distribution or B2B Commerce. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting platforms. Understanding of APIs, systems integration and enterprise data flows. Experience with Magento, Shopify or other B2B ecommerce platforms. Knowledge of web services, automation and systems integration. Whats on offer? Competitive salary Hybrid working Generous staff discount scheme A collaborative and supportive working environment Opportunities to work on exciting business-critical projects The chance to work with one of the UK's leading cycling distributors Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
Jul 06, 2026
Full time
Are you an experienced Systems Analyst with a passion for improving business processes and getting the very best from ERP systems? Our client is the UK's leading distributor of premium bicycles, cycling components, clothing and accessories, partnering with some of the world's biggest cycling brands. As the business continues to grow, we're looking for a Senior Systems Analyst to play a pivotal role in the ongoing development, optimisation and support of their core business systems. This is an exciting opportunity for someone who enjoys working at the intersection of technology and business, collaborating with stakeholders across Operations, Finance, Sales, B2B Commerce and Warehousing to deliver scalable, efficient solutions that make a real impact. The Role Reporting into the IT team, you will take ownership of analysing business requirements, improving processes, supporting our ERP platform and delivering system enhancements that drive operational excellence. You'll combine business analysis, technical systems knowledge and project delivery experience to ensure our business applications continue to evolve with the needs of the organisation. Key Responsibilities Business Analysis & Process Improvement Partner with stakeholders across the business to understand operational challenges and identify opportunities for improvement. Facilitate workshops to gather, analyse and document business and system requirements. Map current and future business processes, identifying inefficiencies and recommending practical solutions. Support business change initiatives by assessing impacts, defining success measures and ensuring successful adoption. Build strong relationships with software vendors and third-party suppliers to ensure timely support and issue resolution. Systems Analysis & Support Provide advanced 2nd and 3rd line support for the ERP system and integrated business applications. Investigate and resolve complex system issues through detailed root cause analysis. Manage system configuration, monitor data integrity and optimise system performance across multiple departments. Ensure systems remain reliable, scalable and aligned with business growth. Project Delivery Contribute throughout the full project lifecycle, from requirements gathering and solution design through testing, implementation and user adoption. Produce high-quality functional documentation and ensure successful delivery of project outcomes. Validate integrations, business rules and data flows to ensure robust end-to-end processes. Testing & Quality Assurance Develop and execute test plans, test scripts and User Acceptance Testing (UAT). Perform regression testing for system upgrades and enhancements. Ensure all system changes meet business requirements and quality standards before deployment. Reporting & Business Intelligence Design, develop and maintain operational and analytical reports. Work with stakeholders to understand reporting requirements and deliver meaningful business insights. Training & Documentation Deliver training to end users on new functionality and business processes. Produce user guides, knowledge articles, process documentation and technical specifications. Promote best practice and continuous improvement across business systems. About You You'll be an experienced Systems Analyst or Business Systems Analyst who enjoys working closely with both technical teams and business stakeholders. Essential Skills & Experience Significant experience in Business Analysis and/or Systems Analysis within an ERP-centric environment. Hands-on experience supporting Enterprise Resource Planning (ERP) systems. Strong understanding of business processes and requirements gathering techniques. Experience writing SQL queries and working with relational databases. Excellent analytical and problem-solving skills. Strong stakeholder management and communication skills. Experience producing functional specifications, process documentation and technical documentation. A collaborative approach with the ability to manage multiple priorities. Desirable Skills & Experience Experience with Sage X3 ERP. Microsoft SQL Server experience. Knowledge of Finance, Warehousing, Supply Chain, Distribution or B2B Commerce. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting platforms. Understanding of APIs, systems integration and enterprise data flows. Experience with Magento, Shopify or other B2B ecommerce platforms. Knowledge of web services, automation and systems integration. Whats on offer? Competitive salary Hybrid working Generous staff discount scheme A collaborative and supportive working environment Opportunities to work on exciting business-critical projects The chance to work with one of the UK's leading cycling distributors Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
SBA are currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management and prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items. Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests. Ensuring the Service Catalogue items accurately reference appropriate CIs and other data points. Maintaining Service Catalogue standards to provide a consistent user experience, suggesting Service Catalogue user experience enhancements as needed. Producing guidance material and templates to promote consistency and quality within the Service Catalogue and improve understanding of the Service Catalogue in the wider organisation. Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Government's diplomatic, development and consular work around the world. Essential Show an awareness of different products and services Identify and engage with users or stakeholders to collate user needs evidence Understand and define research that fits user needs Use quantitative and qualitative data about users to turn user focus into outcomes Work independently, share information and assist others with requests for service Desirable ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation.
Jul 06, 2026
Contractor
SBA are currently supporting our Central Government client who are seeking an Service Catalogue Analyst on an initial 6 month contract. The Service Catalogue Analyst will be responsible for: Reporting to the Senior Service Catalogue Manager in a timely manner. Supporting the management and prioritisation of requests, via a backlog, to create, update, disable or archive Service Catalogue items. Supporting Tooling teams to build the workflows within the ITSM toolset to meet the needs of catalogue requests. Ensuring the Service Catalogue items accurately reference appropriate CIs and other data points. Maintaining Service Catalogue standards to provide a consistent user experience, suggesting Service Catalogue user experience enhancements as needed. Producing guidance material and templates to promote consistency and quality within the Service Catalogue and improve understanding of the Service Catalogue in the wider organisation. Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Government's diplomatic, development and consular work around the world. Essential Show an awareness of different products and services Identify and engage with users or stakeholders to collate user needs evidence Understand and define research that fits user needs Use quantitative and qualitative data about users to turn user focus into outcomes Work independently, share information and assist others with requests for service Desirable ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation.
The Role We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both in-person and remote support to staff and visitors, ensuring the smooth operation of IT services across the organisation click apply for full job details
Jul 06, 2026
Full time
The Role We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both in-person and remote support to staff and visitors, ensuring the smooth operation of IT services across the organisation click apply for full job details
Airbus Operations Limited
Bristol, Gloucestershire
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) LOCATION: Filton, Bristol (80% of your working week must be office based) TYPE: Full time Do you want to define the future strategy for Product Data Management and steer a major digital transformation at the heart of Airbus? Airbus is looking for an experienced Architecture Lead on Equipment Management to join our team. WHATS IN IT FOR YOU: Financial rewards : Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis. Work / Life Balance : Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services. Individual developmen t: Great upskilling opportunities and development prospects with unlimited access to .000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) As an Architecture Lead, you will be joining the DPPP (Product Data Management ) organization, the digital heart of the Airbus Develop organization. We provide the "nervous system" that manages the entire lifecycle of aircraft technical data, from conceptualization to decommissioning. Our mission is to deliver a harmonized set of IT tools to ensure a "Single Source of Truth" for the development of all Airbus aircraft, supporting over 10,000 users across Engineering, Manufacturing, and Customer Services for iconic programs like the A320 family, A350, and A400M. You will be part of a transnational team (France, Spain, UK, Germany, and India) that is currently modernizing legacy systems into cloud-native, micro-service and sovereign architecture and defining future solutions for our next generation of aircraft programs. HOW YOU WILL CONTRIBUTE TO THE TEAM: As the leader of the Architecture for Equipment Model Management (EMM), you will play an essential role in defining and delivering the next generation of our Product Data Management (PDM) solutions. Define and drive the future end-to-end strategy and roadmap for Equipment Model Management (EMM), ensuring alignment with the overall Open PLM platform and Airbus' digital landscape. Validate the design of the new EMM product , ensuring it meets all technical requirements and business needs, and prepares the organisation for future aircraft programs. Collaborate with other Architects, system analysts, and developers to deliver high-quality solutions based on innovative technologies. Drive the unification of fragmented processes and tools across all programs (A320, A350, A400M, etc.) towards a single, Open PLM-based solution. Provide expertise on business processes, function improvement, and technology enablement for aligning with the architecture strategy. ABOUT YOU: We are looking for a pragmatic leader with a proven track record in architecting complex data systems who would like to be part of the definition of the future PDM solution based on Open Technology standards. Proven Impact: Extensive experience in Business Analysis, Functional Architecture, or Product Leadership within a complex industrial PDM/PLM ecosystem (Aerospace, Automotive, or heavy engineering preferred). Domain Mastery: Deep, unshakeable knowledge of Equipment Model Management , alongside a strong track record handling BOM, Configuration Management , and 3D data integration . Pragmatic Leadership: A leadership style that values execution over perfection, able to navigate smoothly between long-term vision and daily implementation realities. Exceptional Communication: Fluent in English, with the unique ability to make highly complex technical concepts simple, engaging, and actionable for diverse stakeholders. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. HOW WE CAN SUPPORT YOU: Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jul 06, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) LOCATION: Filton, Bristol (80% of your working week must be office based) TYPE: Full time Do you want to define the future strategy for Product Data Management and steer a major digital transformation at the heart of Airbus? Airbus is looking for an experienced Architecture Lead on Equipment Management to join our team. WHATS IN IT FOR YOU: Financial rewards : Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis. Work / Life Balance : Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services. Individual developmen t: Great upskilling opportunities and development prospects with unlimited access to .000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) As an Architecture Lead, you will be joining the DPPP (Product Data Management ) organization, the digital heart of the Airbus Develop organization. We provide the "nervous system" that manages the entire lifecycle of aircraft technical data, from conceptualization to decommissioning. Our mission is to deliver a harmonized set of IT tools to ensure a "Single Source of Truth" for the development of all Airbus aircraft, supporting over 10,000 users across Engineering, Manufacturing, and Customer Services for iconic programs like the A320 family, A350, and A400M. You will be part of a transnational team (France, Spain, UK, Germany, and India) that is currently modernizing legacy systems into cloud-native, micro-service and sovereign architecture and defining future solutions for our next generation of aircraft programs. HOW YOU WILL CONTRIBUTE TO THE TEAM: As the leader of the Architecture for Equipment Model Management (EMM), you will play an essential role in defining and delivering the next generation of our Product Data Management (PDM) solutions. Define and drive the future end-to-end strategy and roadmap for Equipment Model Management (EMM), ensuring alignment with the overall Open PLM platform and Airbus' digital landscape. Validate the design of the new EMM product , ensuring it meets all technical requirements and business needs, and prepares the organisation for future aircraft programs. Collaborate with other Architects, system analysts, and developers to deliver high-quality solutions based on innovative technologies. Drive the unification of fragmented processes and tools across all programs (A320, A350, A400M, etc.) towards a single, Open PLM-based solution. Provide expertise on business processes, function improvement, and technology enablement for aligning with the architecture strategy. ABOUT YOU: We are looking for a pragmatic leader with a proven track record in architecting complex data systems who would like to be part of the definition of the future PDM solution based on Open Technology standards. Proven Impact: Extensive experience in Business Analysis, Functional Architecture, or Product Leadership within a complex industrial PDM/PLM ecosystem (Aerospace, Automotive, or heavy engineering preferred). Domain Mastery: Deep, unshakeable knowledge of Equipment Model Management , alongside a strong track record handling BOM, Configuration Management , and 3D data integration . Pragmatic Leadership: A leadership style that values execution over perfection, able to navigate smoothly between long-term vision and daily implementation realities. Exceptional Communication: Fluent in English, with the unique ability to make highly complex technical concepts simple, engaging, and actionable for diverse stakeholders. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. HOW WE CAN SUPPORT YOU: Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
*SC Cleared* Interaction Designer 3-6 Month contract initially + Extensions Based: London/Hybrid. Mostly remote Rate: £475 - £525 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Interaction Designer's to join the team. Key Responsibilities * Design end-to-end user journeys and service interactions across complex digital services. * Create user flows, wireframes, prototypes, and interaction patterns to communicate design solutions. * Work collaboratively within agile, multidisciplinary teams including User Researchers, Service Designers, Content Designers, Business Analysts, Product Managers, Developers, and Delivery Managers. * Translate user research findings into interaction design recommendations that improve usability and accessibility. * Facilitate workshops and collaborative design sessions with stakeholders and delivery teams. * Iterate designs based on user feedback, testing, analytics, and business requirements. * Ensure designs comply with the Government Design System, GDS Service Standard, and accessibility legislation (WCAG 2.2 AA). * Contribute to design systems and promote consistency across services. * Present design concepts and rationale to senior stakeholders and project teams. * Support service assessments and assurance activities where required. Key Skills/knowledge/experience: * Demonstrable experience working as an Interaction Designer within UK Government or public sector organisations. * Strong understanding and practical application of Government Digital Service (GDS) standards, service assessments, and the Service Manual. * Experience designing services in agile delivery environments. * Proven ability to create: o User flows o Wireframes o Interactive prototypes o Journey maps o Interaction models * Experience using industry-standard design tools such as Figma, Adobe XD, or Sketch. * Strong understanding of accessibility standards including WCAG 2.2 AA. * Experience collaborating closely with User Researchers to validate design decisions. * Excellent stakeholder management and communication skills. * Ability to clearly explain design rationale to both technical and non-technical audiences. Desirable Skills: * Experience working across multiple government departments or arm's-length bodies. * Knowledge of the GOV.UK Design System and design patterns. * Experience contributing to or maintaining design systems. * Familiarity with service blueprints and end-to-end service design. * Experience using analytics and behavioural insights to inform design decisions. * Understanding of inclusive design principles. * Experience supporting GDS service assessments. Technical Skills: * Figma * Miro * Jira * Confluence * GOV.UK Design System * Prototyping tools * Accessibility testing tools This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Jul 06, 2026
Contractor
*SC Cleared* Interaction Designer 3-6 Month contract initially + Extensions Based: London/Hybrid. Mostly remote Rate: £475 - £525 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Interaction Designer's to join the team. Key Responsibilities * Design end-to-end user journeys and service interactions across complex digital services. * Create user flows, wireframes, prototypes, and interaction patterns to communicate design solutions. * Work collaboratively within agile, multidisciplinary teams including User Researchers, Service Designers, Content Designers, Business Analysts, Product Managers, Developers, and Delivery Managers. * Translate user research findings into interaction design recommendations that improve usability and accessibility. * Facilitate workshops and collaborative design sessions with stakeholders and delivery teams. * Iterate designs based on user feedback, testing, analytics, and business requirements. * Ensure designs comply with the Government Design System, GDS Service Standard, and accessibility legislation (WCAG 2.2 AA). * Contribute to design systems and promote consistency across services. * Present design concepts and rationale to senior stakeholders and project teams. * Support service assessments and assurance activities where required. Key Skills/knowledge/experience: * Demonstrable experience working as an Interaction Designer within UK Government or public sector organisations. * Strong understanding and practical application of Government Digital Service (GDS) standards, service assessments, and the Service Manual. * Experience designing services in agile delivery environments. * Proven ability to create: o User flows o Wireframes o Interactive prototypes o Journey maps o Interaction models * Experience using industry-standard design tools such as Figma, Adobe XD, or Sketch. * Strong understanding of accessibility standards including WCAG 2.2 AA. * Experience collaborating closely with User Researchers to validate design decisions. * Excellent stakeholder management and communication skills. * Ability to clearly explain design rationale to both technical and non-technical audiences. Desirable Skills: * Experience working across multiple government departments or arm's-length bodies. * Knowledge of the GOV.UK Design System and design patterns. * Experience contributing to or maintaining design systems. * Familiarity with service blueprints and end-to-end service design. * Experience using analytics and behavioural insights to inform design decisions. * Understanding of inclusive design principles. * Experience supporting GDS service assessments. Technical Skills: * Figma * Miro * Jira * Confluence * GOV.UK Design System * Prototyping tools * Accessibility testing tools This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Airbus Operations Limited
Bristol, Gloucestershire
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) LOCATION: Filton, Bristol (80% of your working week must be office based) TYPE: Full time Do you want to define the future strategy for Product Data Management and steer a major digital transformation at the heart of Airbus? Airbus is looking for an experienced Architecture Lead on Equipment Management to join our team. WHATS IN IT FOR YOU: Financial rewards : Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis. Work / Life Balance : Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services. Individual developmen t: Great upskilling opportunities and development prospects with unlimited access to .000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) As an Architecture Lead, you will be joining the DPPP (Product Data Management ) organization, the digital heart of the Airbus Develop organization. We provide the "nervous system" that manages the entire lifecycle of aircraft technical data, from conceptualization to decommissioning. Our mission is to deliver a harmonized set of IT tools to ensure a "Single Source of Truth" for the development of all Airbus aircraft, supporting over 10,000 users across Engineering, Manufacturing, and Customer Services for iconic programs like the A320 family, A350, and A400M. You will be part of a transnational team (France, Spain, UK, Germany, and India) that is currently modernizing legacy systems into cloud-native, micro-service and sovereign architecture and defining future solutions for our next generation of aircraft programs. HOW YOU WILL CONTRIBUTE TO THE TEAM: As the leader of the Architecture for Equipment Model Management (EMM), you will play an essential role in defining and delivering the next generation of our Product Data Management (PDM) solutions. Define and drive the future end-to-end strategy and roadmap for Equipment Model Management (EMM), ensuring alignment with the overall Open PLM platform and Airbus' digital landscape. Validate the design of the new EMM product , ensuring it meets all technical requirements and business needs, and prepares the organisation for future aircraft programs. Collaborate with other Architects, system analysts, and developers to deliver high-quality solutions based on innovative technologies. Drive the unification of fragmented processes and tools across all programs (A320, A350, A400M, etc.) towards a single, Open PLM-based solution. Provide expertise on business processes, function improvement, and technology enablement for aligning with the architecture strategy. ABOUT YOU: We are looking for a pragmatic leader with a proven track record in architecting complex data systems who would like to be part of the definition of the future PDM solution based on Open Technology standards. Proven Impact: Extensive experience in Business Analysis, Functional Architecture, or Product Leadership within a complex industrial PDM/PLM ecosystem (Aerospace, Automotive, or heavy engineering preferred). Domain Mastery: Deep, unshakeable knowledge of Equipment Model Management , alongside a strong track record handling BOM, Configuration Management , and 3D data integration . Pragmatic Leadership: A leadership style that values execution over perfection, able to navigate smoothly between long-term vision and daily implementation realities. Exceptional Communication: Fluent in English, with the unique ability to make highly complex technical concepts simple, engaging, and actionable for diverse stakeholders. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. HOW WE CAN SUPPORT YOU: Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Jul 06, 2026
Full time
Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) LOCATION: Filton, Bristol (80% of your working week must be office based) TYPE: Full time Do you want to define the future strategy for Product Data Management and steer a major digital transformation at the heart of Airbus? Airbus is looking for an experienced Architecture Lead on Equipment Management to join our team. WHATS IN IT FOR YOU: Financial rewards : Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis. Work / Life Balance : Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services. Individual developmen t: Great upskilling opportunities and development prospects with unlimited access to .000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility. Family and Caregiving: Life assurance, enhanced pay for parental leave (23 weeks at 100% pay), adoption / shared parental / caregiving leave, purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) As an Architecture Lead, you will be joining the DPPP (Product Data Management ) organization, the digital heart of the Airbus Develop organization. We provide the "nervous system" that manages the entire lifecycle of aircraft technical data, from conceptualization to decommissioning. Our mission is to deliver a harmonized set of IT tools to ensure a "Single Source of Truth" for the development of all Airbus aircraft, supporting over 10,000 users across Engineering, Manufacturing, and Customer Services for iconic programs like the A320 family, A350, and A400M. You will be part of a transnational team (France, Spain, UK, Germany, and India) that is currently modernizing legacy systems into cloud-native, micro-service and sovereign architecture and defining future solutions for our next generation of aircraft programs. HOW YOU WILL CONTRIBUTE TO THE TEAM: As the leader of the Architecture for Equipment Model Management (EMM), you will play an essential role in defining and delivering the next generation of our Product Data Management (PDM) solutions. Define and drive the future end-to-end strategy and roadmap for Equipment Model Management (EMM), ensuring alignment with the overall Open PLM platform and Airbus' digital landscape. Validate the design of the new EMM product , ensuring it meets all technical requirements and business needs, and prepares the organisation for future aircraft programs. Collaborate with other Architects, system analysts, and developers to deliver high-quality solutions based on innovative technologies. Drive the unification of fragmented processes and tools across all programs (A320, A350, A400M, etc.) towards a single, Open PLM-based solution. Provide expertise on business processes, function improvement, and technology enablement for aligning with the architecture strategy. ABOUT YOU: We are looking for a pragmatic leader with a proven track record in architecting complex data systems who would like to be part of the definition of the future PDM solution based on Open Technology standards. Proven Impact: Extensive experience in Business Analysis, Functional Architecture, or Product Leadership within a complex industrial PDM/PLM ecosystem (Aerospace, Automotive, or heavy engineering preferred). Domain Mastery: Deep, unshakeable knowledge of Equipment Model Management , alongside a strong track record handling BOM, Configuration Management , and 3D data integration . Pragmatic Leadership: A leadership style that values execution over perfection, able to navigate smoothly between long-term vision and daily implementation realities. Exceptional Communication: Fluent in English, with the unique ability to make highly complex technical concepts simple, engaging, and actionable for diverse stakeholders. Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions. HOW WE CAN SUPPORT YOU: Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent - Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Job Summary We are seeking an experienced Senior Ruby Developer to design, develop, enhance, and maintain high-quality web applications and Back End services using Ruby and Ruby on Rails. The successful candidate will work under general direction with substantial autonomy, contributing to solution design, software development, code quality, and mentoring junior team members in line with SFIA Level 4 responsibilities. Key Responsibilities Design, develop, test, and maintain scalable Ruby and Ruby on Rails applications. Develop RESTful APIs and integrate with internal and third-party services. Write clean, maintainable, secure, and well-tested code following coding standards and best practices. Perform code reviews and provide constructive feedback to improve software quality. Troubleshoot, debug, and resolve complex application issues. Optimize application performance, scalability, and reliability. Collaborate with Product Owners, Business Analysts, QA Engineers, DevOps Engineers, and other developers throughout the software development life cycle. Contribute to application architecture, technical design discussions, and technology selection. Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement. Mentor junior developers and share technical knowledge across the team. Support CI/CD pipelines and deployment activities. Ensure adherence to security, compliance, and software engineering best practices. Required Skills & Experience Technical Skills 5+ years of software development experience. Strong expertise in Ruby and Ruby on Rails. Experience with RESTful APIs and microservices architecture. Strong understanding of Object-Oriented Programming (OOP) principles and design patterns. Experience with PostgreSQL, MySQL, or similar relational databases. Knowledge of Redis, Sidekiq, or background job processing. Experience with Git and collaborative version control workflows. Familiarity with RSpec, Minitest, or other testing frameworks. Experience with Docker and containerized development. Understanding of CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, Azure DevOps, etc.). Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform. Familiarity with Linux environments and application deployment. Understanding of secure coding practices and application security. Desirable Skills Experience with GraphQL. Knowledge of Kubernetes. Experience with event-driven architecture and message queues (Kafka, RabbitMQ, SQS). Exposure to Front End technologies such as JavaScript, React, Vue.js, or Hotwire. Experience working in DevOps or Site Reliability Engineering (SRE) environments. Soft Skills Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work independently with minimal supervision. Strong collaboration and teamwork skills. Ability to mentor and coach less experienced developers. Commitment to continuous learning and process improvement. Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Jul 06, 2026
Full time
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Job Summary We are seeking an experienced Senior Ruby Developer to design, develop, enhance, and maintain high-quality web applications and Back End services using Ruby and Ruby on Rails. The successful candidate will work under general direction with substantial autonomy, contributing to solution design, software development, code quality, and mentoring junior team members in line with SFIA Level 4 responsibilities. Key Responsibilities Design, develop, test, and maintain scalable Ruby and Ruby on Rails applications. Develop RESTful APIs and integrate with internal and third-party services. Write clean, maintainable, secure, and well-tested code following coding standards and best practices. Perform code reviews and provide constructive feedback to improve software quality. Troubleshoot, debug, and resolve complex application issues. Optimize application performance, scalability, and reliability. Collaborate with Product Owners, Business Analysts, QA Engineers, DevOps Engineers, and other developers throughout the software development life cycle. Contribute to application architecture, technical design discussions, and technology selection. Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and backlog refinement. Mentor junior developers and share technical knowledge across the team. Support CI/CD pipelines and deployment activities. Ensure adherence to security, compliance, and software engineering best practices. Required Skills & Experience Technical Skills 5+ years of software development experience. Strong expertise in Ruby and Ruby on Rails. Experience with RESTful APIs and microservices architecture. Strong understanding of Object-Oriented Programming (OOP) principles and design patterns. Experience with PostgreSQL, MySQL, or similar relational databases. Knowledge of Redis, Sidekiq, or background job processing. Experience with Git and collaborative version control workflows. Familiarity with RSpec, Minitest, or other testing frameworks. Experience with Docker and containerized development. Understanding of CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, Azure DevOps, etc.). Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform. Familiarity with Linux environments and application deployment. Understanding of secure coding practices and application security. Desirable Skills Experience with GraphQL. Knowledge of Kubernetes. Experience with event-driven architecture and message queues (Kafka, RabbitMQ, SQS). Exposure to Front End technologies such as JavaScript, React, Vue.js, or Hotwire. Experience working in DevOps or Site Reliability Engineering (SRE) environments. Soft Skills Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work independently with minimal supervision. Strong collaboration and teamwork skills. Ability to mentor and coach less experienced developers. Commitment to continuous learning and process improvement. Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Job Summary We are looking for a skilled Senior Ruby Developer to develop, maintain, and enhance web applications and Back End services using Ruby and Ruby on Rails. The successful candidate will work as part of an Agile development team, delivering high-quality software solutions while following established development standards, coding practices, and quality processes. Key Responsibilities Develop, test, and maintain applications using Ruby and Ruby on Rails. Build and consume RESTful APIs and integrate with third-party services. Write clean, maintainable, and well-documented code following coding standards. Participate in code reviews and implement feedback to improve software quality. Troubleshoot, debug, and resolve application defects and performance issues. Collaborate with Business Analysts, Product Owners, QA Engineers, DevOps Engineers, and other developers to deliver business requirements. Participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Contribute to application enhancements, bug fixes, and technical improvements. Develop and execute unit tests and support integration testing activities. Maintain technical documentation for developed solutions. Follow security, compliance, and software engineering best practices. Required Skills & Experience Technical Skills 3-5 years of experience in software development. Strong experience with Ruby and Ruby on Rails. Experience developing RESTful APIs. Good understanding of Object-Oriented Programming (OOP) principles. Experience with relational databases such as PostgreSQL or MySQL. Familiarity with Git version control. Experience with testing frameworks such as RSpec or Minitest. Basic knowledge of Docker and CI/CD pipelines. Understanding of Linux environments. Familiarity with cloud platforms (AWS, Azure, or Google Cloud Platform) is desirable. Desirable Skills Knowledge of Redis or background job processing (eg, Sidekiq). Exposure to GraphQL. Basic understanding of microservices architecture. Familiarity with JavaScript frameworks such as React or Vue.js. Soft Skills Strong analytical and problem-solving skills. Effective verbal and written communication. Ability to work collaboratively within a cross-functional team. Good time management and prioritization skills. Willingness to learn new technologies and continuously improve technical skills. Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Jul 06, 2026
Full time
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Job Summary We are looking for a skilled Senior Ruby Developer to develop, maintain, and enhance web applications and Back End services using Ruby and Ruby on Rails. The successful candidate will work as part of an Agile development team, delivering high-quality software solutions while following established development standards, coding practices, and quality processes. Key Responsibilities Develop, test, and maintain applications using Ruby and Ruby on Rails. Build and consume RESTful APIs and integrate with third-party services. Write clean, maintainable, and well-documented code following coding standards. Participate in code reviews and implement feedback to improve software quality. Troubleshoot, debug, and resolve application defects and performance issues. Collaborate with Business Analysts, Product Owners, QA Engineers, DevOps Engineers, and other developers to deliver business requirements. Participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Contribute to application enhancements, bug fixes, and technical improvements. Develop and execute unit tests and support integration testing activities. Maintain technical documentation for developed solutions. Follow security, compliance, and software engineering best practices. Required Skills & Experience Technical Skills 3-5 years of experience in software development. Strong experience with Ruby and Ruby on Rails. Experience developing RESTful APIs. Good understanding of Object-Oriented Programming (OOP) principles. Experience with relational databases such as PostgreSQL or MySQL. Familiarity with Git version control. Experience with testing frameworks such as RSpec or Minitest. Basic knowledge of Docker and CI/CD pipelines. Understanding of Linux environments. Familiarity with cloud platforms (AWS, Azure, or Google Cloud Platform) is desirable. Desirable Skills Knowledge of Redis or background job processing (eg, Sidekiq). Exposure to GraphQL. Basic understanding of microservices architecture. Familiarity with JavaScript frameworks such as React or Vue.js. Soft Skills Strong analytical and problem-solving skills. Effective verbal and written communication. Ability to work collaboratively within a cross-functional team. Good time management and prioritization skills. Willingness to learn new technologies and continuously improve technical skills. Our interview process We keep things straightforward. Following an initial CV review, successful candidates will be invited to a short screening call with our recruitment team, followed by a two-stage process comprising a technical assessment and a values-based interview with the hiring team. We aim to move quickly and will keep you informed at every stage. Equal Opportunities Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation. How to Apply Please submit your CV to see below or apply directly through this listing.
Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Jul 06, 2026
Full time
Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who combines strong technical capability with a genuine passion for customer service. You'll take ownership of issues, enjoy solving problems and have a proactive approach to service delivery, stakeholder engagement and continual service improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager, Product Managers and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support, service reporting and operational improvement responsibilities. You'll be involved in customer onboarding activities, service monitoring, problem management, reporting and supporting the delivery of high-quality services across a portfolio of bespoke software solutions. The successful candidate will help ensure service performance remains aligned to customer expectations and SLAs while identifying opportunities to enhance processes, improve operational efficiency and deliver an exceptional customer experience. Key Duties: Manage and progress incidents, problems and service requests through to resolution Take ownership of problem records, ensuring long-standing issues are driven through to completion Support customer onboarding activities and project implementations Assist with change management and release management processes Manage and maintain service monitoring solutions Carry out capacity planning and trend analysis activities Produce, review and present customer-facing service reports Support the prioritisation of live defects and operational issues Validate and communicate software release notes to customers Work proactively with technical teams to ensure service availability and performance Conduct quality reviews of operational service activities Work closely with Product Managers to represent customer concerns and business impact Support delivery of non-functional customer requirements within an operational setting Manage and drive customer actions through to successful completion Contribute to continual service improvement initiatives Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role Experience working within an ITIL-based environment Experience operating against customer SLAs Strong customer service and stakeholder management skills Excellent written and verbal communication skills Strong Microsoft Office skills, including Excel, Outlook and Word Ability to explain technical concepts to non-technical users Strong organisational skills and attention to detail Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience Experience within a software development or SaaS environment Jira and/or Zendesk experience Experience with incident, problem and change management processes Experience using monitoring tools BI or reporting tool experience Experience supporting service reporting, capacity planning or trend analysis Supplier or vendor management experience Experience supporting software releases Knowledge of JavaScript or another Scripting language To apply for Service Desk Analyst Permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Jul 06, 2026
Full time
Service Desk Analyst - Up to £36K PA - Poole - Hybrid (4 DPW On-Site) Location: Poole - Hybrid (4DPW On-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who combines strong technical capability with a genuine passion for customer service. You'll take ownership of issues, enjoy solving problems and have a proactive approach to service delivery, stakeholder engagement and continual service improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager, Product Managers and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support, service reporting and operational improvement responsibilities. You'll be involved in customer onboarding activities, service monitoring, problem management, reporting and supporting the delivery of high-quality services across a portfolio of bespoke software solutions. The successful candidate will help ensure service performance remains aligned to customer expectations and SLAs while identifying opportunities to enhance processes, improve operational efficiency and deliver an exceptional customer experience. Key Duties: Manage and progress incidents, problems and service requests through to resolution Take ownership of problem records, ensuring long-standing issues are driven through to completion Support customer onboarding activities and project implementations Assist with change management and release management processes Manage and maintain service monitoring solutions Carry out capacity planning and trend analysis activities Produce, review and present customer-facing service reports Support the prioritisation of live defects and operational issues Validate and communicate software release notes to customers Work proactively with technical teams to ensure service availability and performance Conduct quality reviews of operational service activities Work closely with Product Managers to represent customer concerns and business impact Support delivery of non-functional customer requirements within an operational setting Manage and drive customer actions through to successful completion Contribute to continual service improvement initiatives Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role Experience working within an ITIL-based environment Experience operating against customer SLAs Strong customer service and stakeholder management skills Excellent written and verbal communication skills Strong Microsoft Office skills, including Excel, Outlook and Word Ability to explain technical concepts to non-technical users Strong organisational skills and attention to detail Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience Experience within a software development or SaaS environment Jira and/or Zendesk experience Experience with incident, problem and change management processes Experience using monitoring tools BI or reporting tool experience Experience supporting service reporting, capacity planning or trend analysis Supplier or vendor management experience Experience supporting software releases Knowledge of JavaScript or another Scripting language To apply for Service Desk Analyst Permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Bennett and Game Recruitment LTD
Nottingham, Nottinghamshire
Job Title: Data Analyst Location: Remote Salary: 28,000- 36,000 Data Analyst required for a Data company that build data architecture, portals, models and reporting that turn that data into decisions people make. The Successful candidate will be building views, untangling models, working out why the same issue keeps coming back, and fixing the cause rather than the symptom. Key Responsibilities Owning the client support queue - triaging, prioritising, and keeping people in the loop Diagnosing and fixing most issues yourself, mostly in Sisense today (Power BI coming) Building the new views, tweaks and small enhancements clients ask for Spotting the patterns behind repeat tickets and fixing the root cause Working with developers and consultants when something needs deeper work Talking to clients directly - explaining, reassuring, and training where it helps Required Experience & Skills A couple of years as a data or BI analyst - you've built and fixed dashboards for real users Hands-on with a BI tool - Sisense ideally, but Power BI, Tableau or similar is fine; you'll pick Sisense up fast Solid data fundamentals - SQL, data models, and the instinct to know why a number's wrong Calm and organised when there's a queue of competing requests You can talk to a non-technical clients about technical challenges Right to work in the UK Salary & Benefits 28,000 - 36,000 depending on experience Remote-first, anywhere in the UK Occasional travel to clients - expect a couple of days a month 25 days holiday plus bank holidays Pension Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jul 06, 2026
Full time
Job Title: Data Analyst Location: Remote Salary: 28,000- 36,000 Data Analyst required for a Data company that build data architecture, portals, models and reporting that turn that data into decisions people make. The Successful candidate will be building views, untangling models, working out why the same issue keeps coming back, and fixing the cause rather than the symptom. Key Responsibilities Owning the client support queue - triaging, prioritising, and keeping people in the loop Diagnosing and fixing most issues yourself, mostly in Sisense today (Power BI coming) Building the new views, tweaks and small enhancements clients ask for Spotting the patterns behind repeat tickets and fixing the root cause Working with developers and consultants when something needs deeper work Talking to clients directly - explaining, reassuring, and training where it helps Required Experience & Skills A couple of years as a data or BI analyst - you've built and fixed dashboards for real users Hands-on with a BI tool - Sisense ideally, but Power BI, Tableau or similar is fine; you'll pick Sisense up fast Solid data fundamentals - SQL, data models, and the instinct to know why a number's wrong Calm and organised when there's a queue of competing requests You can talk to a non-technical clients about technical challenges Right to work in the UK Salary & Benefits 28,000 - 36,000 depending on experience Remote-first, anywhere in the UK Occasional travel to clients - expect a couple of days a month 25 days holiday plus bank holidays Pension Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
A leading organisation in the legal sector is seeking a Billing and Revenue Analyst to join their Business Finance team in London. This is an exceptional opportunity for you to play a pivotal role in supporting the financial operations of a highly respected firm, where your attention to detail and commitment to excellent service will be valued every day. What you'll do: As a Billing and Revenue Analyst based in London, you will become an integral member of the Business Finance team. Your day-to-day activities will involve managing complex timesheet data with precision-ensuring all amendments are handled efficiently while upholding the highest standards of accuracy. You will collaborate closely with colleagues across multiple departments including senior management and Partners, providing expert guidance on rate-related queries. Your ability to maintain robust internal filing systems ensures compliance at every stage. You will analyse, investigate, and amend timesheets by transferring entries between matters, updating various codes, and ensuring accurate time recording across all internal matters. Your responsibilities include applying time recording policies, allocating entries to correct files, introducing guidelines for internal matters, and conducting forensic reviews such as locating missing time or reading modification histories. You will perform intermediate amendments such as changing hours, splitting entries, rounding time accurately, and understanding matter plans in the context of time recording. Inputting new rates into the system efficiently while running rates enquiries for existing rates will be central to your role. Diagnosing and correcting issues with existing rates promptly while responding to all rate requests or queries within agreed service level agreements is expected. You will ensure approval processes are strictly adhered to while liaising with team leaders, managers in Business Finance, senior management, Partners, and key departmental stakeholders. Gaining an overall understanding of charging structures across different offices, divisions, departments, and high-profile clients or matters will be essential. Providing a 'one stop shop' for business community queries on rates matters by offering guidance or referring colleagues to appropriate sources of help is required. Maintaining integrity of internal filing systems for reference or approval purposes forms part of your daily tasks. What you bring: In this Billing and Revenue Analyst position, your proven experience in handling sensitive financial data with care sets you apart. You bring not only technical proficiency but also strong interpersonal skills that enable you to connect meaningfully with colleagues from various backgrounds. Your background may include roles in finance administration or professional services where accuracy was paramount; however, what truly distinguishes you is your enthusiasm for supporting others' success through knowledge sharing. You thrive when collaborating across boundaries-engaging people with relevant expertise so that together outstanding results are achieved. Your empathy ensures clients' experiences are enhanced at every touchpoint while your optimism helps maintain perspective during challenging periods. Above all else, your dependability makes you someone others trust implicitly when it comes to safeguarding critical business information. Your excellent customer service orientation enables you to respond thoughtfully and effectively to stakeholder needs within agreed timelines. You demonstrate consistent, fast, and accurate data entry skills with meticulous attention to detail in all aspects of your work. Competent IT abilities are essential; you have strong working knowledge of Word, Excel, and Outlook which supports efficient task completion. You suggest improvements or new ways of working in a constructive and sensitive manner that fosters collaboration within teams. Experience within the legal industry or professional services environment would be advantageous but not essential if you bring transferable skills from similar sectors. Your analytical approach allows you to identify problems quickly and present practical solutions clearly to management or business users. Solid commercial awareness underpins your ability to review proposals critically while making sound recommendations based on evidence. Adapting your interpersonal style genuinely according to audience needs helps build trust across diverse groups within the organisation. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jul 05, 2026
Full time
A leading organisation in the legal sector is seeking a Billing and Revenue Analyst to join their Business Finance team in London. This is an exceptional opportunity for you to play a pivotal role in supporting the financial operations of a highly respected firm, where your attention to detail and commitment to excellent service will be valued every day. What you'll do: As a Billing and Revenue Analyst based in London, you will become an integral member of the Business Finance team. Your day-to-day activities will involve managing complex timesheet data with precision-ensuring all amendments are handled efficiently while upholding the highest standards of accuracy. You will collaborate closely with colleagues across multiple departments including senior management and Partners, providing expert guidance on rate-related queries. Your ability to maintain robust internal filing systems ensures compliance at every stage. You will analyse, investigate, and amend timesheets by transferring entries between matters, updating various codes, and ensuring accurate time recording across all internal matters. Your responsibilities include applying time recording policies, allocating entries to correct files, introducing guidelines for internal matters, and conducting forensic reviews such as locating missing time or reading modification histories. You will perform intermediate amendments such as changing hours, splitting entries, rounding time accurately, and understanding matter plans in the context of time recording. Inputting new rates into the system efficiently while running rates enquiries for existing rates will be central to your role. Diagnosing and correcting issues with existing rates promptly while responding to all rate requests or queries within agreed service level agreements is expected. You will ensure approval processes are strictly adhered to while liaising with team leaders, managers in Business Finance, senior management, Partners, and key departmental stakeholders. Gaining an overall understanding of charging structures across different offices, divisions, departments, and high-profile clients or matters will be essential. Providing a 'one stop shop' for business community queries on rates matters by offering guidance or referring colleagues to appropriate sources of help is required. Maintaining integrity of internal filing systems for reference or approval purposes forms part of your daily tasks. What you bring: In this Billing and Revenue Analyst position, your proven experience in handling sensitive financial data with care sets you apart. You bring not only technical proficiency but also strong interpersonal skills that enable you to connect meaningfully with colleagues from various backgrounds. Your background may include roles in finance administration or professional services where accuracy was paramount; however, what truly distinguishes you is your enthusiasm for supporting others' success through knowledge sharing. You thrive when collaborating across boundaries-engaging people with relevant expertise so that together outstanding results are achieved. Your empathy ensures clients' experiences are enhanced at every touchpoint while your optimism helps maintain perspective during challenging periods. Above all else, your dependability makes you someone others trust implicitly when it comes to safeguarding critical business information. Your excellent customer service orientation enables you to respond thoughtfully and effectively to stakeholder needs within agreed timelines. You demonstrate consistent, fast, and accurate data entry skills with meticulous attention to detail in all aspects of your work. Competent IT abilities are essential; you have strong working knowledge of Word, Excel, and Outlook which supports efficient task completion. You suggest improvements or new ways of working in a constructive and sensitive manner that fosters collaboration within teams. Experience within the legal industry or professional services environment would be advantageous but not essential if you bring transferable skills from similar sectors. Your analytical approach allows you to identify problems quickly and present practical solutions clearly to management or business users. Solid commercial awareness underpins your ability to review proposals critically while making sound recommendations based on evidence. Adapting your interpersonal style genuinely according to audience needs helps build trust across diverse groups within the organisation. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Infrastructure Support Analyst LMS IT Department Salary: £42,159 - £47,071 per annum plus London Allowance £ 5,560 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple and Linux technologies, where scientists and clinicians collaborate to advance the understanding of Biology and its application to medicine. LMS is one of three directly funded MRC Research Institutes and maintains strong links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust. About the role The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility's operations. Additionally, you will provide training and guidance to staff on the safe and secure use of hardware and applications. Close collaboration with key stakeholders at Imperial College London (ICL) and Imperial College Healthcare NHS Trust is also an important aspect of this role, supporting the broader mission of the LMS. About You If you're experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in IT infrastructure and systems, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale servers, storage, virtualisation and HPC technologies supporting cutting-edge scientific equipment and research. What we offer As well as the exciting opportunities this role presents, we also offer defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - How to apply For full details of this post and to complete an online application, visit and upload your CV, names and contacts of two references along with a cover letter stating why you are applying for this post (showing evidence against the requirements as per the Job Description and Person Specification). Please quote reference number LMS 2446. Please note that applications may be reviewed by both LMS and Imperial staff Closing date: 8 July 2026
Jul 04, 2026
Full time
Infrastructure Support Analyst LMS IT Department Salary: £42,159 - £47,071 per annum plus London Allowance £ 5,560 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple and Linux technologies, where scientists and clinicians collaborate to advance the understanding of Biology and its application to medicine. LMS is one of three directly funded MRC Research Institutes and maintains strong links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust. About the role The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility's operations. Additionally, you will provide training and guidance to staff on the safe and secure use of hardware and applications. Close collaboration with key stakeholders at Imperial College London (ICL) and Imperial College Healthcare NHS Trust is also an important aspect of this role, supporting the broader mission of the LMS. About You If you're experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in IT infrastructure and systems, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale servers, storage, virtualisation and HPC technologies supporting cutting-edge scientific equipment and research. What we offer As well as the exciting opportunities this role presents, we also offer defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - How to apply For full details of this post and to complete an online application, visit and upload your CV, names and contacts of two references along with a cover letter stating why you are applying for this post (showing evidence against the requirements as per the Job Description and Person Specification). Please quote reference number LMS 2446. Please note that applications may be reviewed by both LMS and Imperial staff Closing date: 8 July 2026
Job Title : Analytics Governance Analyst - BCBS239 Rate: Circa 690/Day Contract: 31/03/2027 Location: London 3 days per week onsite Status: Inside IR35 Join Our Team and Shape the Future of Analytics Governance! Are you passionate about data governance and eager to make a significant impact in the financial services industry? We are seeking an enthusiastic Analytics Governance Analyst to help us build our Analytics Governance Capability within the Data Analytics Team at our client's EMEA Data Office. This is an exciting opportunity to be part of a transformative journey that aligns with BCBS239 principles and prepares the organization for ECB onboarding. What We Are Looking For : Essential Skills : Proven experience in establishing Analytics Governance or EUC Governance frameworks. Strong understanding of regulatory frameworks such as BCBS239 principles and knowledge of data regulatory compliance in the financial sector. Experience with cataloguing tools like Collibra or Apparity. Strong project management skills, including Agile and Waterfall methodologies. Excellent stakeholder management and communication abilities. Desirable Skills : Experience with analytics platforms such as Power BI and Tableau. Solid understanding of data management concepts and data lineage. What You Will Do : Establish and promote Analytics Governance standards across the organisation Identify, document, and manage Key Data Uses (KDUs) and End User Computing (EUC) tools Perform gap analysis and drive remediation activities to ensure compliance Build and maintain data and analytics catalogues Collaborate with stakeholders across all business areas to embed governance best practices. Why This Role Matters : In this greenfield opportunity, you will help set the foundation for analytics governance, fostering an ethos of openness and transparency across the organization. Your role is essential in educating stakeholders about the importance of analytics governance, enabling genuine business innovation. What We Offer : Join us and enjoy a host of fantastic benefits : Hybrid and Flexible Working: Embrace a work-life balance that suits you! Competitive Paid Leave Days: Recharge and refresh whenever you need. Health Benefits: Comprehensive private medical insurance and life/invalidity insurance for your peace of mind. Mental Wellbeing Support: Access to counselling and coaching services. Learning and Development Opportunities: Grow your career with us! Ambitious Remuneration Package: Recognizing your expertise and contributions. Join Us on This Exciting Journey! If you're ready to make a real difference and contribute to a thriving data governance culture, we want to hear from you! Bring your analytical mindset and problem-solving skills to our client's EMEA Data Office, where your expertise will be valued and your career will flourish. Apply Now! Unleash your potential in a dynamic environment that embraces innovation and inclusivity. Together, let's shape the future of analytics governance in financial services!
Jul 04, 2026
Contractor
Job Title : Analytics Governance Analyst - BCBS239 Rate: Circa 690/Day Contract: 31/03/2027 Location: London 3 days per week onsite Status: Inside IR35 Join Our Team and Shape the Future of Analytics Governance! Are you passionate about data governance and eager to make a significant impact in the financial services industry? We are seeking an enthusiastic Analytics Governance Analyst to help us build our Analytics Governance Capability within the Data Analytics Team at our client's EMEA Data Office. This is an exciting opportunity to be part of a transformative journey that aligns with BCBS239 principles and prepares the organization for ECB onboarding. What We Are Looking For : Essential Skills : Proven experience in establishing Analytics Governance or EUC Governance frameworks. Strong understanding of regulatory frameworks such as BCBS239 principles and knowledge of data regulatory compliance in the financial sector. Experience with cataloguing tools like Collibra or Apparity. Strong project management skills, including Agile and Waterfall methodologies. Excellent stakeholder management and communication abilities. Desirable Skills : Experience with analytics platforms such as Power BI and Tableau. Solid understanding of data management concepts and data lineage. What You Will Do : Establish and promote Analytics Governance standards across the organisation Identify, document, and manage Key Data Uses (KDUs) and End User Computing (EUC) tools Perform gap analysis and drive remediation activities to ensure compliance Build and maintain data and analytics catalogues Collaborate with stakeholders across all business areas to embed governance best practices. Why This Role Matters : In this greenfield opportunity, you will help set the foundation for analytics governance, fostering an ethos of openness and transparency across the organization. Your role is essential in educating stakeholders about the importance of analytics governance, enabling genuine business innovation. What We Offer : Join us and enjoy a host of fantastic benefits : Hybrid and Flexible Working: Embrace a work-life balance that suits you! Competitive Paid Leave Days: Recharge and refresh whenever you need. Health Benefits: Comprehensive private medical insurance and life/invalidity insurance for your peace of mind. Mental Wellbeing Support: Access to counselling and coaching services. Learning and Development Opportunities: Grow your career with us! Ambitious Remuneration Package: Recognizing your expertise and contributions. Join Us on This Exciting Journey! If you're ready to make a real difference and contribute to a thriving data governance culture, we want to hear from you! Bring your analytical mindset and problem-solving skills to our client's EMEA Data Office, where your expertise will be valued and your career will flourish. Apply Now! Unleash your potential in a dynamic environment that embraces innovation and inclusivity. Together, let's shape the future of analytics governance in financial services!
Finance Systems Support Analyst - Aderant - London A Finance Systems Support Analyst with good Aderant experience is required by a leading law firm based in central London. This role is an initial 6-month Fixed Term Contract, with a potential for that to be extended in the future Experience required: Strong understanding of finance systems in a legal or professional services environment (e.g., Aderant, Intapp, etc.). Aderant Expert and related systems, with the Aderant table structure, etc Experience with ITSM platforms such as ServiceNow, including queue and SLA management. Knowledge of SQL Role: Act as 1st line support for Aderant finance systems issues and requests via ServiceNow. Resolving or escalating incidents in line with SLAs. Perform daily data integrity checks of key systems (e.g., Aderant Expert, Intapp, etc) to ensure uptime data integrity. Execute scheduled tasks such as patch testing and user access reviews. Support monthly server and system maintenance activities. Assist users with basic and complex queries related to billing, AP, time entry, and reporting. They are open on salary, as it is a 6-month fixed-term contract To apply press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Jul 04, 2026
Contractor
Finance Systems Support Analyst - Aderant - London A Finance Systems Support Analyst with good Aderant experience is required by a leading law firm based in central London. This role is an initial 6-month Fixed Term Contract, with a potential for that to be extended in the future Experience required: Strong understanding of finance systems in a legal or professional services environment (e.g., Aderant, Intapp, etc.). Aderant Expert and related systems, with the Aderant table structure, etc Experience with ITSM platforms such as ServiceNow, including queue and SLA management. Knowledge of SQL Role: Act as 1st line support for Aderant finance systems issues and requests via ServiceNow. Resolving or escalating incidents in line with SLAs. Perform daily data integrity checks of key systems (e.g., Aderant Expert, Intapp, etc) to ensure uptime data integrity. Execute scheduled tasks such as patch testing and user access reviews. Support monthly server and system maintenance activities. Assist users with basic and complex queries related to billing, AP, time entry, and reporting. They are open on salary, as it is a 6-month fixed-term contract To apply press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Jul 04, 2026
Full time
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Infrastructure Support Analyst LMS IT Department Salary: £42,159 - £47,071 per annum plus London Allowance £ 5,560 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple and Linux technologies, where scientists and clinicians collaborate to advance the understanding of Biology and its application to medicine. LMS is one of three directly funded MRC Research Institutes and maintains strong links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust. About the role The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility s operations. Additionally, you will provide training and guidance to staff on the safe and secure use of hardware and applications. Close collaboration with key stakeholders at Imperial College London (ICL) and Imperial College Healthcare NHS Trust is also an important aspect of this role, supporting the broader mission of the LMS. About You If you re experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in IT infrastructure and systems, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale servers, storage, virtualisation and HPC technologies supporting cutting-edge scientific equipment and research. What we offer As well as the exciting opportunities this role presents, we also offer defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits How to apply For full details of this post and to complete an online application, visit Research Support Officer - UKRI Careers and upload your CV, names and contacts of two references along with a cover letter stating why you are applying for this post (showing evidence against the requirements as per the Job Description and Person Specification). Please quote reference number LMS 2446. Please note that applications may be reviewed by both LMS and Imperial staff Closing date: 8 July 2026
Jul 04, 2026
Full time
Infrastructure Support Analyst LMS IT Department Salary: £42,159 - £47,071 per annum plus London Allowance £ 5,560 per annum Full time, permanent London, UK About us The MRC Laboratory of Medical Sciences (LMS) is a biomedical research institute, with a unique computing environment using Windows, Apple and Linux technologies, where scientists and clinicians collaborate to advance the understanding of Biology and its application to medicine. LMS is one of three directly funded MRC Research Institutes and maintains strong links with our partners at Imperial College London and at the Imperial College Healthcare NHS Trust. About the role The successful candidate will join a tight-knit, collaborative team of IT specialists within the LMS Computing Facility. The role primarily involves delivering 3rd line IT infrastructure and user support services to the LMS community. You will heavily contribute to the development, deployment and maintenance of IT technologies that underpin the Computing Facility s operations. Additionally, you will provide training and guidance to staff on the safe and secure use of hardware and applications. Close collaboration with key stakeholders at Imperial College London (ICL) and Imperial College Healthcare NHS Trust is also an important aspect of this role, supporting the broader mission of the LMS. About You If you re experienced, highly motivated, hands-on individual with a drive to succeed and passion for personal development in IT infrastructure and systems, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale servers, storage, virtualisation and HPC technologies supporting cutting-edge scientific equipment and research. What we offer As well as the exciting opportunities this role presents, we also offer defined benefit pension scheme and excellent holiday entitlement (30 days plus 2.5 privilege days & 8 bank holidays), family friendly policies (6 months full pay maternity & adoption leave), a range of shopping/travel discounts, access to our Employee Assistant Programme Scheme, Health and Wellbeing Support and a salary sacrifice cycle to work scheme. Please follow this link to find out more - Benefits How to apply For full details of this post and to complete an online application, visit Research Support Officer - UKRI Careers and upload your CV, names and contacts of two references along with a cover letter stating why you are applying for this post (showing evidence against the requirements as per the Job Description and Person Specification). Please quote reference number LMS 2446. Please note that applications may be reviewed by both LMS and Imperial staff Closing date: 8 July 2026
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office near Cheltenham, Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
Jul 04, 2026
Contractor
This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office near Cheltenham, Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.
Key Details at a Glance Role: Security Incident Response Engineer Location: Warrington - hybrid, typically 2 days per week on site Contract length: 6 months (with strong potential for extension based on performance and project needs) IR35 status: Out of Scope Rate: 100/hour Clearance: Existing SC preferred or strong eligible candidates Day-to-day environment: Digital / Cyber, working closely with Cyber Operations / CSOC What You Would Be Doing This role sits at the intersection of cyber operations and ServiceNow engineering. You would be responsible for designing and embedding robust incident response capabilities in the ServiceNow Security Incident Response (SIR) module, closely aligned to NCSC and best-practice frameworks. ServiceNow SIR workflow design & development Review existing incident processes and translate them into effective ServiceNow SIR workflows, covering triage, escalation paths, case lifecycle, evidence management, and integration with CSOC tooling. Platform configuration & enhancement Configure and customise SIR forms, fields, templates, routing rules, severity models, and guided response actions. You will also identify gaps in capability and define enhancements in line with platform governance and architecture standards. Systems integration & automation Support integration of SIR with SIEM/SOC tools, threat intelligence feeds, SOAR modules, email ingestion, and ITSM processes (Change, Problem, Incident). A key focus is on building automations that reduce manual effort and improve response times. Data, reporting & dashboards Define and implement operational dashboards for CSOC analysts, KPIs for senior management, and compliance/audit-ready reporting. You will help ensure clear visibility of incident trends, response performance, and workflow bottlenecks. Documentation & playbooks Translate existing cyber response processes into guided SIR workflows and create user guides, SOPs, technical configuration documentation, data flow diagrams, and integration maps to support long-term maintainability. Training & BAU handover Deliver hands-on training for Cyber Operations and process owners, and provide detailed handover materials to embed SIR into BAU operations. What Our Client Is Looking For Proven ServiceNow experience, ideally with a strong focus on SecOps / SIR . Solid background in cyber security and incident response , ideally within SOC/CSOC or similar environments. Comfortable engaging with stakeholders across Cyber Operations, IT, and senior management, with the ability to explain both technical detail and business impact. Experience working in or with public sector / regulated environments is beneficial but not essential if you bring strong SIR and IR credentials. Why This Contract Might Appeal to You Opportunity to shape and build a critical incident response capability on ServiceNow rather than simply maintaining an existing setup. Direct impact on how a major organisation responds to cyber incidents, with visibility to senior stakeholders. Hybrid working model, combining meaningful on-site collaboration with flexibility. Work within the Cyber / Public Sector space, contributing to the protection of nationally important services.
Jul 04, 2026
Contractor
Key Details at a Glance Role: Security Incident Response Engineer Location: Warrington - hybrid, typically 2 days per week on site Contract length: 6 months (with strong potential for extension based on performance and project needs) IR35 status: Out of Scope Rate: 100/hour Clearance: Existing SC preferred or strong eligible candidates Day-to-day environment: Digital / Cyber, working closely with Cyber Operations / CSOC What You Would Be Doing This role sits at the intersection of cyber operations and ServiceNow engineering. You would be responsible for designing and embedding robust incident response capabilities in the ServiceNow Security Incident Response (SIR) module, closely aligned to NCSC and best-practice frameworks. ServiceNow SIR workflow design & development Review existing incident processes and translate them into effective ServiceNow SIR workflows, covering triage, escalation paths, case lifecycle, evidence management, and integration with CSOC tooling. Platform configuration & enhancement Configure and customise SIR forms, fields, templates, routing rules, severity models, and guided response actions. You will also identify gaps in capability and define enhancements in line with platform governance and architecture standards. Systems integration & automation Support integration of SIR with SIEM/SOC tools, threat intelligence feeds, SOAR modules, email ingestion, and ITSM processes (Change, Problem, Incident). A key focus is on building automations that reduce manual effort and improve response times. Data, reporting & dashboards Define and implement operational dashboards for CSOC analysts, KPIs for senior management, and compliance/audit-ready reporting. You will help ensure clear visibility of incident trends, response performance, and workflow bottlenecks. Documentation & playbooks Translate existing cyber response processes into guided SIR workflows and create user guides, SOPs, technical configuration documentation, data flow diagrams, and integration maps to support long-term maintainability. Training & BAU handover Deliver hands-on training for Cyber Operations and process owners, and provide detailed handover materials to embed SIR into BAU operations. What Our Client Is Looking For Proven ServiceNow experience, ideally with a strong focus on SecOps / SIR . Solid background in cyber security and incident response , ideally within SOC/CSOC or similar environments. Comfortable engaging with stakeholders across Cyber Operations, IT, and senior management, with the ability to explain both technical detail and business impact. Experience working in or with public sector / regulated environments is beneficial but not essential if you bring strong SIR and IR credentials. Why This Contract Might Appeal to You Opportunity to shape and build a critical incident response capability on ServiceNow rather than simply maintaining an existing setup. Direct impact on how a major organisation responds to cyber incidents, with visibility to senior stakeholders. Hybrid working model, combining meaningful on-site collaboration with flexibility. Work within the Cyber / Public Sector space, contributing to the protection of nationally important services.
The Role We are seeking a driven and detail-oriented Cash & Working Capital Analyst (a role comparable to a Treasury Analyst) to join our UK Finance team within a leading global logistics organisation. This is a fantastic opportunity for a part-qualified finance professional to take ownership of cash flow forecasting, banking operations, working capital reporting, and financial controls within a dynamic, international environment. You'll work closely with senior finance stakeholders and play a key role in improving processes, supporting global teams, and ensuring strong financial governance. Key Responsibilities Cash & Treasury Management Manage daily cash positions and liquidity across UK entities Own and maintain the 13-week cash flow forecast Process and approve payments via HSBCnet and Barclays Act as the main point of contact with banking partners Working Capital & Reporting Monitor and report on working capital performance (AR, AP, cash) Produce monthly Debt Turn and Dilution metrics Review bank reconciliations and ensure accuracy Support month-end close processes Banking, VAT & Compliance Administer banking platforms, user access, and mandates Prepare and submit VAT returns Reconcile HMRC accounts including duty deferment Ensure compliance with internal controls and audit requirements Process Improvement & Transformation Identify opportunities to improve and automate finance processes Support transition of finance activities to an offshore shared service team Document workflows and ensure consistent, high-quality output Contribute to wider finance transformation initiatives Stakeholder & Team Collaboration Work closely with UK finance leadership and international teams Coordinate with offshore teams to ensure timely and accurate processing Act as a key contact for finance process queries and issue resolution About You Skills & Experience 3-5 years' experience in a finance role Experience with cash flow forecasting, banking, and reconciliations Strong understanding of AP/AR and working capital Experience using financial systems (e.g. CargoWise, Oracle, EXACT or similar) Strong Excel skills; Power BI knowledge advantageous Experience working with shared services or offshore teams is desirable Qualifications AAT qualified Studying towards CIMA or ACCA (study support available) Degree not essential Personal Attributes Strong attention to detail and ownership mindset Excellent problem-solving skills Confident communicator across teams and levels Ability to manage priorities in a fast-paced environment Comfortable working through change and transformation What's in it for you? Competitive salary and benefits package Study support for professional qualifications Exposure to global finance operations Opportunity to drive real process improvements Career progression within a growing organisation
Jul 03, 2026
Full time
The Role We are seeking a driven and detail-oriented Cash & Working Capital Analyst (a role comparable to a Treasury Analyst) to join our UK Finance team within a leading global logistics organisation. This is a fantastic opportunity for a part-qualified finance professional to take ownership of cash flow forecasting, banking operations, working capital reporting, and financial controls within a dynamic, international environment. You'll work closely with senior finance stakeholders and play a key role in improving processes, supporting global teams, and ensuring strong financial governance. Key Responsibilities Cash & Treasury Management Manage daily cash positions and liquidity across UK entities Own and maintain the 13-week cash flow forecast Process and approve payments via HSBCnet and Barclays Act as the main point of contact with banking partners Working Capital & Reporting Monitor and report on working capital performance (AR, AP, cash) Produce monthly Debt Turn and Dilution metrics Review bank reconciliations and ensure accuracy Support month-end close processes Banking, VAT & Compliance Administer banking platforms, user access, and mandates Prepare and submit VAT returns Reconcile HMRC accounts including duty deferment Ensure compliance with internal controls and audit requirements Process Improvement & Transformation Identify opportunities to improve and automate finance processes Support transition of finance activities to an offshore shared service team Document workflows and ensure consistent, high-quality output Contribute to wider finance transformation initiatives Stakeholder & Team Collaboration Work closely with UK finance leadership and international teams Coordinate with offshore teams to ensure timely and accurate processing Act as a key contact for finance process queries and issue resolution About You Skills & Experience 3-5 years' experience in a finance role Experience with cash flow forecasting, banking, and reconciliations Strong understanding of AP/AR and working capital Experience using financial systems (e.g. CargoWise, Oracle, EXACT or similar) Strong Excel skills; Power BI knowledge advantageous Experience working with shared services or offshore teams is desirable Qualifications AAT qualified Studying towards CIMA or ACCA (study support available) Degree not essential Personal Attributes Strong attention to detail and ownership mindset Excellent problem-solving skills Confident communicator across teams and levels Ability to manage priorities in a fast-paced environment Comfortable working through change and transformation What's in it for you? Competitive salary and benefits package Study support for professional qualifications Exposure to global finance operations Opportunity to drive real process improvements Career progression within a growing organisation
