Digital Operations Data Visualisation Specialist Location: Wolverhampton Working Pattern: Hybrid Safran Actuation Systems UK is a world-class centre for the design, manufacture and support of actuation and flight-control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and click apply for full job details
Jul 07, 2026
Contractor
Digital Operations Data Visualisation Specialist Location: Wolverhampton Working Pattern: Hybrid Safran Actuation Systems UK is a world-class centre for the design, manufacture and support of actuation and flight-control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and click apply for full job details
Role: Apprentice Data & Business Analyst Location: Hybrid London Wall/ Home Contract: Fixed Term Apprenticeship (24 Months) Hours: 37.5 Hours per Week, Monday to Friday Benefits: Highly competitive apprentice salary 25 days holiday, plus day for your birthday, plus bank holidays Company Pension Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Access to our Internal Academy and Career Development Employee Assistance Programme Paid volunteer days Fill Your Boots Rewards Access to Cycle to Work & Electric Car Scheme Who are Ramudden Global UK Ramudden Global UK are the trusted experts in critical infrastructure safety services. They are the unseen workforce dedicated to safeguarding our roads, construction sites, and industrial zones. With over 1,800 employees and turnover of more than £200 million, Ramudden Global UK are specialists in traffic management services, urban solutions and hire, barrier services, professional consulting, and digital innovations. Role overview: We are looking for a motivated and curious Apprentice Data and Business Analyst to join our team. This role is ideal for someone who enjoys working with data, solving problems, improving processes and helping teams make better business decisions. You will support both data analysis and business analysis activities. This means you will help collect, clean and analyse data, produce reports and dashboards, identify trends, gather business requirements, document processes and support improvement projects. You will work with colleagues across the organisation to understand business needs, turn information into insight and help deliver practical improvements to systems, processes and services. Alongside your day to day role, you will complete the Level 4 Data and Business Analyst apprenticeship. What You'll Be Doing: As an Apprentice Data & Business Analyst, you'll gain experience across both data analysis and business analysis disciplines, including: Collecting, validating, and analysing data from a variety of sources Producing reports, dashboards, and visualisations to support decision making Identifying trends, patterns, and opportunities for improvement Working with stakeholders to understand business needs and reporting requirements Supporting workshops, meetings, and requirement gathering activities Documenting processes, user requirements and improvement recommendations Assisting with process mapping, user stories and project documentation Supporting testing and implementation of new systems and business processes Presenting findings and insights to both technical and non-technical audiences Monitoring the effectiveness of business improvements through data and feedback Maintaining data security, confidentiality, and compliance standards What We're Looking For: We're keen to hear from candidates who have: A genuine interest in data, technology, and business improvement Strong attention to detail and a logical approach to problem solving Confident working with numbers, spreadsheets and information Good communication skills, both written and verbal A willingness to learn and develop new skills The ability to work independently as well as collaboratively within a team Curiosity, initiative, and a positive attitude Essential Requirements: GCSEs (or equivalent) C or above, ideally including English and Maths Good IT skills, particularly Microsoft Excel Strong numeracy and literacy skills An interest in data, digital systems, business analysis, or project work The right to work in the UK Eligibility to undertake an apprenticeship programme Nice to Have (But Not Essential): Full training will be provided, but experience or interest in any of the following would be advantageous: Business process mapping Project support or administration SQL or database queries Customer service, Operations or HR environments School, college or personal projects involving research, analysis, or problem solving What You'll Learn: Through your apprenticeship and workplace experience, you'll develop skills in: Data collection, validation, and quality management Data analysis and reporting Dashboard creation and data visualisation Requirements gathering and stakeholder engagement Business process mapping and improvement Business systems and change management Professional communication and workplace behaviours Data protection and information governance If you're ready to start your journey in data and business analysis and want to make a real impact while you learn, we'd love to hear from you. Ts & Cs apply INDWC
Jul 03, 2026
Contractor
Role: Apprentice Data & Business Analyst Location: Hybrid London Wall/ Home Contract: Fixed Term Apprenticeship (24 Months) Hours: 37.5 Hours per Week, Monday to Friday Benefits: Highly competitive apprentice salary 25 days holiday, plus day for your birthday, plus bank holidays Company Pension Life Assurance with a range of other amazing benefits available through an app Paternity Leave - paid at full salary for 2 weeks Maternity Leave paid at full salary for 3 months and salary for a further 3 months Access to our Internal Academy and Career Development Employee Assistance Programme Paid volunteer days Fill Your Boots Rewards Access to Cycle to Work & Electric Car Scheme Who are Ramudden Global UK Ramudden Global UK are the trusted experts in critical infrastructure safety services. They are the unseen workforce dedicated to safeguarding our roads, construction sites, and industrial zones. With over 1,800 employees and turnover of more than £200 million, Ramudden Global UK are specialists in traffic management services, urban solutions and hire, barrier services, professional consulting, and digital innovations. Role overview: We are looking for a motivated and curious Apprentice Data and Business Analyst to join our team. This role is ideal for someone who enjoys working with data, solving problems, improving processes and helping teams make better business decisions. You will support both data analysis and business analysis activities. This means you will help collect, clean and analyse data, produce reports and dashboards, identify trends, gather business requirements, document processes and support improvement projects. You will work with colleagues across the organisation to understand business needs, turn information into insight and help deliver practical improvements to systems, processes and services. Alongside your day to day role, you will complete the Level 4 Data and Business Analyst apprenticeship. What You'll Be Doing: As an Apprentice Data & Business Analyst, you'll gain experience across both data analysis and business analysis disciplines, including: Collecting, validating, and analysing data from a variety of sources Producing reports, dashboards, and visualisations to support decision making Identifying trends, patterns, and opportunities for improvement Working with stakeholders to understand business needs and reporting requirements Supporting workshops, meetings, and requirement gathering activities Documenting processes, user requirements and improvement recommendations Assisting with process mapping, user stories and project documentation Supporting testing and implementation of new systems and business processes Presenting findings and insights to both technical and non-technical audiences Monitoring the effectiveness of business improvements through data and feedback Maintaining data security, confidentiality, and compliance standards What We're Looking For: We're keen to hear from candidates who have: A genuine interest in data, technology, and business improvement Strong attention to detail and a logical approach to problem solving Confident working with numbers, spreadsheets and information Good communication skills, both written and verbal A willingness to learn and develop new skills The ability to work independently as well as collaboratively within a team Curiosity, initiative, and a positive attitude Essential Requirements: GCSEs (or equivalent) C or above, ideally including English and Maths Good IT skills, particularly Microsoft Excel Strong numeracy and literacy skills An interest in data, digital systems, business analysis, or project work The right to work in the UK Eligibility to undertake an apprenticeship programme Nice to Have (But Not Essential): Full training will be provided, but experience or interest in any of the following would be advantageous: Business process mapping Project support or administration SQL or database queries Customer service, Operations or HR environments School, college or personal projects involving research, analysis, or problem solving What You'll Learn: Through your apprenticeship and workplace experience, you'll develop skills in: Data collection, validation, and quality management Data analysis and reporting Dashboard creation and data visualisation Requirements gathering and stakeholder engagement Business process mapping and improvement Business systems and change management Professional communication and workplace behaviours Data protection and information governance If you're ready to start your journey in data and business analysis and want to make a real impact while you learn, we'd love to hear from you. Ts & Cs apply INDWC
Head of Finance Salary: Hybrid Competitive + 15% non-contractual bonus + Car of 7,000 + comprehensive benefits package Work Pattern: Monday - Friday. 37.5 working hours per week, total 8.5 hours per day, between hours of 7.30am - 18.00pm Overall purpose of job: The Head of Finance is a pivotal leadership role within our client's organisation. Reporting to the UK Executive Team and with matrix reporting to the Group Finance function in Europe, you will lead a team of 17 finance professionals and play a critical role in driving business performance, ensuring compliance, and enabling strategic decision-making. This position demands exceptional strategic vision combined with operational expertise, offering the opportunity to make a significant impact on our 0.4bn UK business. You will partner closely with operational leaders across multiple business units to drive profitability while maintaining robust financial governance. The ideal candidate will bring strategic financial leadership experience from within FMCG or a comparable industry environment. You must demonstrate a track record of building high-performing teams and driving business value through financial insights and commercial acumen. Key areas of responsibility: Strategic Financial Leadership - Partner with UK Executive Team to develop and execute financial strategies aligned with global business objectives - Provide critical financial insights and decision support to drive business performance - Lead strategic projects including potential acquisitions, business integrations, and major capital investments - Identify and implement synergies across UK business units to maximise operational efficiency - Drive continuous improvement initiatives across finance operations Financial Management & Reporting - Oversee all financial operations for UK entities with combined turnover of circa 0.4bn - Ensure timely, accurate monthly, quarterly and annual reporting to both UK leadership and Group headquarters - Maintain rigorous financial controls and governance frameworks - Lead the annual budgeting and forecasting processes - Manage relationships with external auditors to deliver consistently clean audit outcomes - Oversee tax planning and compliance, working with specialist advisors to optimise the Group's tax position - Ensure compliance with all relevant accounting standards including FRS101, FRS102, and IFRS Commercial & Business Partnering - Act as key financial partner to business unit Managing Directors - Provide sophisticated financial analysis to support strategic decision-making - Challenge commercial assumptions and ensure robust business cases for investments - Identify profit maximisation opportunities and develop strategies to action - Present financial performance and insights to senior stakeholders at local and Group level Risk Management & Governance - Ensure robust Internal Control Framework for Financial Reporting (ICFR) - Develop and maintain effective risk management strategies - Lead the ongoing enhancement of financial policies and procedures - Ensure compliance with all regulatory requirements and Group policies - Maintain oversight of cash management and working capital optimisation Systems & Process Innovation - Partner with IT to drive digital transformation within finance operations - Lead the evaluation and implementation of finance technology solutions - Develop enhanced management information systems and reporting tools - Champion process automation and efficiency improvements - Design and implement data analytics capabilities to provide deeper business insights Person specification and experience required: - Qualified accountant (ACA/ACCA/CIMA) with 10+ years post-qualification experience - Minimum 10 years in a senior finance leadership role - Experience within an SME background an advantage due to the businesses operating as stand-alone units - Proven track record of leading and developing finance teams of 10+ people - Experience working in a matrix structure within a multinational organisation - Demonstrable success in business partnering with commercial operations - Experience managing financial integrations and change projects - Strong background in financial reporting, planning and analysis - Experience with ERP systems implementation or optimisation (JDE experience advantageous) - Distinct advantage if you have previous FMCG industry experience; or worked within another Manufacturing company. Technical Skills - Expert knowledge of UK accounting standards and IFRS - Advanced Excel and financial modelling capabilities - Strong understanding of tax legislation and treasury management - Experience with business intelligence tools and data visualisation - Working knowledge of modern finance technologies and automation tools - Familiarity with internal controls frameworks and risk management Additional benefits include; Car Allowance 7,000. Annual holiday allowance 25 days. After 4 years completed service, it will increase to 26 days and after 5 years completed service it will increase to 28 days. Employees will be given the opportunity to buy or sell up to 5 days holiday per holiday. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary Medical plan
Oct 04, 2025
Full time
Head of Finance Salary: Hybrid Competitive + 15% non-contractual bonus + Car of 7,000 + comprehensive benefits package Work Pattern: Monday - Friday. 37.5 working hours per week, total 8.5 hours per day, between hours of 7.30am - 18.00pm Overall purpose of job: The Head of Finance is a pivotal leadership role within our client's organisation. Reporting to the UK Executive Team and with matrix reporting to the Group Finance function in Europe, you will lead a team of 17 finance professionals and play a critical role in driving business performance, ensuring compliance, and enabling strategic decision-making. This position demands exceptional strategic vision combined with operational expertise, offering the opportunity to make a significant impact on our 0.4bn UK business. You will partner closely with operational leaders across multiple business units to drive profitability while maintaining robust financial governance. The ideal candidate will bring strategic financial leadership experience from within FMCG or a comparable industry environment. You must demonstrate a track record of building high-performing teams and driving business value through financial insights and commercial acumen. Key areas of responsibility: Strategic Financial Leadership - Partner with UK Executive Team to develop and execute financial strategies aligned with global business objectives - Provide critical financial insights and decision support to drive business performance - Lead strategic projects including potential acquisitions, business integrations, and major capital investments - Identify and implement synergies across UK business units to maximise operational efficiency - Drive continuous improvement initiatives across finance operations Financial Management & Reporting - Oversee all financial operations for UK entities with combined turnover of circa 0.4bn - Ensure timely, accurate monthly, quarterly and annual reporting to both UK leadership and Group headquarters - Maintain rigorous financial controls and governance frameworks - Lead the annual budgeting and forecasting processes - Manage relationships with external auditors to deliver consistently clean audit outcomes - Oversee tax planning and compliance, working with specialist advisors to optimise the Group's tax position - Ensure compliance with all relevant accounting standards including FRS101, FRS102, and IFRS Commercial & Business Partnering - Act as key financial partner to business unit Managing Directors - Provide sophisticated financial analysis to support strategic decision-making - Challenge commercial assumptions and ensure robust business cases for investments - Identify profit maximisation opportunities and develop strategies to action - Present financial performance and insights to senior stakeholders at local and Group level Risk Management & Governance - Ensure robust Internal Control Framework for Financial Reporting (ICFR) - Develop and maintain effective risk management strategies - Lead the ongoing enhancement of financial policies and procedures - Ensure compliance with all regulatory requirements and Group policies - Maintain oversight of cash management and working capital optimisation Systems & Process Innovation - Partner with IT to drive digital transformation within finance operations - Lead the evaluation and implementation of finance technology solutions - Develop enhanced management information systems and reporting tools - Champion process automation and efficiency improvements - Design and implement data analytics capabilities to provide deeper business insights Person specification and experience required: - Qualified accountant (ACA/ACCA/CIMA) with 10+ years post-qualification experience - Minimum 10 years in a senior finance leadership role - Experience within an SME background an advantage due to the businesses operating as stand-alone units - Proven track record of leading and developing finance teams of 10+ people - Experience working in a matrix structure within a multinational organisation - Demonstrable success in business partnering with commercial operations - Experience managing financial integrations and change projects - Strong background in financial reporting, planning and analysis - Experience with ERP systems implementation or optimisation (JDE experience advantageous) - Distinct advantage if you have previous FMCG industry experience; or worked within another Manufacturing company. Technical Skills - Expert knowledge of UK accounting standards and IFRS - Advanced Excel and financial modelling capabilities - Strong understanding of tax legislation and treasury management - Experience with business intelligence tools and data visualisation - Working knowledge of modern finance technologies and automation tools - Familiarity with internal controls frameworks and risk management Additional benefits include; Car Allowance 7,000. Annual holiday allowance 25 days. After 4 years completed service, it will increase to 26 days and after 5 years completed service it will increase to 28 days. Employees will be given the opportunity to buy or sell up to 5 days holiday per holiday. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary Medical plan
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Position: Quality Assurance Specialist Department: Environmental, Health, Safety & Security (EHSS) - Programmes & Strategy Reports to: EHSS Leadership Location: London Heathrow Travel Requirement: Up to 75% (including nights, weekends, and holidays) Position Summary The Quality Assurance Specialist plays a key role within Unifi's EHSS Programmes & Strategy team, supporting continuous improvement and compliance across safety and operational procedures. This position focuses on evaluating risks, conducting field assessments, and ensuring alignment with both internal policies and external regulatory standards. The successful candidate will help enhance Unifi's Safety Management System (SMS) and support station-level engagement through structured audits and corrective action planning. Key Responsibilities Collaborate with operations, compliance, and safety teams to implement tools, procedures, and processes supporting a robust company-wide Safety Management System. Lead and manage Unifi's internal safety audit programme to ensure operational compliance with both company and regulatory requirements. Evaluate the effectiveness of current procedures and audit findings in reducing safety incidents; recommend and implement improvements as necessary. Conduct field audits and assessments to identify compliance gaps and root causes, propose and track corrective actions. Perform regular site visits to Unifi and customer stations to assess safety practices, coach staff, and promote a proactive safety culture. Collect feedback from local and regional leadership to improve the design and effectiveness of safety programmes. Develop and communicate impactful, scalable corrective actions to support compliance and continuous improvement across the organisation. Required Qualifications & Skills Bachelor's degree in Environmental Health & Safety, Engineering, Aviation Safety, or a related discipline; or 3-6 years of relevant experience in EHSS programme management or operational safety leadership. Ability to independently conduct field audits and summarise findings for leadership review and continuous improvement efforts. Strong analytical and problem-solving skills with the ability to influence cross-functional teams. Excellent technical and business writing skills. Proficient in Microsoft Office 365 (including Word, PowerPoint, SharePoint, Sway), with advanced Excel skills for data management. Preferred Qualifications Experience in airline/aviation operations, especially involving safety or quality assurance programmes. Proficiency with data visualisation tools such as Power BI, Tableau, or Spotfire. Familiarity with digital safety management systems (e.g., Gensuite or similar platforms). Work environment: Office Environment: Standard office conditions with regular multitasking and deadline-driven responsibilities. Field Conditions: Frequent outdoor work in varying weather (rain, heat, cold, etc.) and near aircraft operations, including exposure to fumes, noise, and moving machinery (e.g., jet engines, propellers). Work Schedule: Flexibility required to work varied hours, including nights, weekends, and public holidays, based on operational needs.
Oct 03, 2025
Full time
Position: Quality Assurance Specialist Department: Environmental, Health, Safety & Security (EHSS) - Programmes & Strategy Reports to: EHSS Leadership Location: London Heathrow Travel Requirement: Up to 75% (including nights, weekends, and holidays) Position Summary The Quality Assurance Specialist plays a key role within Unifi's EHSS Programmes & Strategy team, supporting continuous improvement and compliance across safety and operational procedures. This position focuses on evaluating risks, conducting field assessments, and ensuring alignment with both internal policies and external regulatory standards. The successful candidate will help enhance Unifi's Safety Management System (SMS) and support station-level engagement through structured audits and corrective action planning. Key Responsibilities Collaborate with operations, compliance, and safety teams to implement tools, procedures, and processes supporting a robust company-wide Safety Management System. Lead and manage Unifi's internal safety audit programme to ensure operational compliance with both company and regulatory requirements. Evaluate the effectiveness of current procedures and audit findings in reducing safety incidents; recommend and implement improvements as necessary. Conduct field audits and assessments to identify compliance gaps and root causes, propose and track corrective actions. Perform regular site visits to Unifi and customer stations to assess safety practices, coach staff, and promote a proactive safety culture. Collect feedback from local and regional leadership to improve the design and effectiveness of safety programmes. Develop and communicate impactful, scalable corrective actions to support compliance and continuous improvement across the organisation. Required Qualifications & Skills Bachelor's degree in Environmental Health & Safety, Engineering, Aviation Safety, or a related discipline; or 3-6 years of relevant experience in EHSS programme management or operational safety leadership. Ability to independently conduct field audits and summarise findings for leadership review and continuous improvement efforts. Strong analytical and problem-solving skills with the ability to influence cross-functional teams. Excellent technical and business writing skills. Proficient in Microsoft Office 365 (including Word, PowerPoint, SharePoint, Sway), with advanced Excel skills for data management. Preferred Qualifications Experience in airline/aviation operations, especially involving safety or quality assurance programmes. Proficiency with data visualisation tools such as Power BI, Tableau, or Spotfire. Familiarity with digital safety management systems (e.g., Gensuite or similar platforms). Work environment: Office Environment: Standard office conditions with regular multitasking and deadline-driven responsibilities. Field Conditions: Frequent outdoor work in varying weather (rain, heat, cold, etc.) and near aircraft operations, including exposure to fumes, noise, and moving machinery (e.g., jet engines, propellers). Work Schedule: Flexibility required to work varied hours, including nights, weekends, and public holidays, based on operational needs.
Head of Finance Salary: Hybrid Competitive + 15% non-contractual bonus + Car of 7,000 + comprehensive benefits package Work Pattern: Monday - Friday. 37.5 working hours per week, total 8.5 hours per day, between hours of 7.30am - 18.00pm Overall purpose of job: The Head of Finance is a pivotal leadership role within our client's organisation. Reporting to the UK Executive Team and with matrix reporting to the Group Finance function in Europe, you will lead a team of 17 finance professionals and play a critical role in driving business performance, ensuring compliance, and enabling strategic decision-making. This position demands exceptional strategic vision combined with operational expertise, offering the opportunity to make a significant impact on our 0.4bn UK business. You will partner closely with operational leaders across multiple business units to drive profitability while maintaining robust financial governance. The ideal candidate will bring strategic financial leadership experience from within FMCG or a comparable industry environment. You must demonstrate a track record of building high-performing teams and driving business value through financial insights and commercial acumen. Key areas of responsibility: Strategic Financial Leadership - Partner with UK Executive Team to develop and execute financial strategies aligned with global business objectives - Provide critical financial insights and decision support to drive business performance - Lead strategic projects including potential acquisitions, business integrations, and major capital investments - Identify and implement synergies across UK business units to maximise operational efficiency - Drive continuous improvement initiatives across finance operations Financial Management & Reporting - Oversee all financial operations for UK entities with combined turnover of circa 0.4bn - Ensure timely, accurate monthly, quarterly and annual reporting to both UK leadership and Group headquarters - Maintain rigorous financial controls and governance frameworks - Lead the annual budgeting and forecasting processes - Manage relationships with external auditors to deliver consistently clean audit outcomes - Oversee tax planning and compliance, working with specialist advisors to optimise the Group's tax position - Ensure compliance with all relevant accounting standards including FRS101, FRS102, and IFRS Commercial & Business Partnering - Act as key financial partner to business unit Managing Directors - Provide sophisticated financial analysis to support strategic decision-making - Challenge commercial assumptions and ensure robust business cases for investments - Identify profit maximisation opportunities and develop strategies to action - Present financial performance and insights to senior stakeholders at local and Group level Risk Management & Governance - Ensure robust Internal Control Framework for Financial Reporting (ICFR) - Develop and maintain effective risk management strategies - Lead the ongoing enhancement of financial policies and procedures - Ensure compliance with all regulatory requirements and Group policies - Maintain oversight of cash management and working capital optimisation Systems & Process Innovation - Partner with IT to drive digital transformation within finance operations - Lead the evaluation and implementation of finance technology solutions - Develop enhanced management information systems and reporting tools - Champion process automation and efficiency improvements - Design and implement data analytics capabilities to provide deeper business insights Person specification and experience required: - Qualified accountant (ACA/ACCA/CIMA) with 10+ years post-qualification experience - Minimum 10 years in a senior finance leadership role - Experience within an SME background an advantage due to the businesses operating as stand-alone units - Proven track record of leading and developing finance teams of 10+ people - Experience working in a matrix structure within a multinational organisation - Demonstrable success in business partnering with commercial operations - Experience managing financial integrations and change projects - Strong background in financial reporting, planning and analysis - Experience with ERP systems implementation or optimisation (JDE experience advantageous) - Distinct advantage if you have previous FMCG industry experience; or worked within another Manufacturing company. Technical Skills - Expert knowledge of UK accounting standards and IFRS - Advanced Excel and financial modelling capabilities - Strong understanding of tax legislation and treasury management - Experience with business intelligence tools and data visualisation - Working knowledge of modern finance technologies and automation tools - Familiarity with internal controls frameworks and risk management Additional benefits include; Car Allowance 7,000. Annual holiday allowance 25 days. After 4 years completed service, it will increase to 26 days and after 5 years completed service it will increase to 28 days. Employees will be given the opportunity to buy or sell up to 5 days holiday per holiday. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary Medical plan
Sep 22, 2025
Full time
Head of Finance Salary: Hybrid Competitive + 15% non-contractual bonus + Car of 7,000 + comprehensive benefits package Work Pattern: Monday - Friday. 37.5 working hours per week, total 8.5 hours per day, between hours of 7.30am - 18.00pm Overall purpose of job: The Head of Finance is a pivotal leadership role within our client's organisation. Reporting to the UK Executive Team and with matrix reporting to the Group Finance function in Europe, you will lead a team of 17 finance professionals and play a critical role in driving business performance, ensuring compliance, and enabling strategic decision-making. This position demands exceptional strategic vision combined with operational expertise, offering the opportunity to make a significant impact on our 0.4bn UK business. You will partner closely with operational leaders across multiple business units to drive profitability while maintaining robust financial governance. The ideal candidate will bring strategic financial leadership experience from within FMCG or a comparable industry environment. You must demonstrate a track record of building high-performing teams and driving business value through financial insights and commercial acumen. Key areas of responsibility: Strategic Financial Leadership - Partner with UK Executive Team to develop and execute financial strategies aligned with global business objectives - Provide critical financial insights and decision support to drive business performance - Lead strategic projects including potential acquisitions, business integrations, and major capital investments - Identify and implement synergies across UK business units to maximise operational efficiency - Drive continuous improvement initiatives across finance operations Financial Management & Reporting - Oversee all financial operations for UK entities with combined turnover of circa 0.4bn - Ensure timely, accurate monthly, quarterly and annual reporting to both UK leadership and Group headquarters - Maintain rigorous financial controls and governance frameworks - Lead the annual budgeting and forecasting processes - Manage relationships with external auditors to deliver consistently clean audit outcomes - Oversee tax planning and compliance, working with specialist advisors to optimise the Group's tax position - Ensure compliance with all relevant accounting standards including FRS101, FRS102, and IFRS Commercial & Business Partnering - Act as key financial partner to business unit Managing Directors - Provide sophisticated financial analysis to support strategic decision-making - Challenge commercial assumptions and ensure robust business cases for investments - Identify profit maximisation opportunities and develop strategies to action - Present financial performance and insights to senior stakeholders at local and Group level Risk Management & Governance - Ensure robust Internal Control Framework for Financial Reporting (ICFR) - Develop and maintain effective risk management strategies - Lead the ongoing enhancement of financial policies and procedures - Ensure compliance with all regulatory requirements and Group policies - Maintain oversight of cash management and working capital optimisation Systems & Process Innovation - Partner with IT to drive digital transformation within finance operations - Lead the evaluation and implementation of finance technology solutions - Develop enhanced management information systems and reporting tools - Champion process automation and efficiency improvements - Design and implement data analytics capabilities to provide deeper business insights Person specification and experience required: - Qualified accountant (ACA/ACCA/CIMA) with 10+ years post-qualification experience - Minimum 10 years in a senior finance leadership role - Experience within an SME background an advantage due to the businesses operating as stand-alone units - Proven track record of leading and developing finance teams of 10+ people - Experience working in a matrix structure within a multinational organisation - Demonstrable success in business partnering with commercial operations - Experience managing financial integrations and change projects - Strong background in financial reporting, planning and analysis - Experience with ERP systems implementation or optimisation (JDE experience advantageous) - Distinct advantage if you have previous FMCG industry experience; or worked within another Manufacturing company. Technical Skills - Expert knowledge of UK accounting standards and IFRS - Advanced Excel and financial modelling capabilities - Strong understanding of tax legislation and treasury management - Experience with business intelligence tools and data visualisation - Working knowledge of modern finance technologies and automation tools - Familiarity with internal controls frameworks and risk management Additional benefits include; Car Allowance 7,000. Annual holiday allowance 25 days. After 4 years completed service, it will increase to 26 days and after 5 years completed service it will increase to 28 days. Employees will be given the opportunity to buy or sell up to 5 days holiday per holiday. Pension: Group personal pension, company contribution of 4%. Life Cover: 3 x your salary in the event of your death to your nominated beneficiary Medical plan