The Stone Hound Pub & Kitchen
Antrim, County Antrim
Assistant Manager - The Stonehound Pub & Kitchen We're looking for a reliable, hands-on Assistant Manager to join our team at The Stonehound Pub & Kitchen. This is a great opportunity for someone with hospitality experience who enjoys working in a busy, customer-focused environment. About the Role As Assistant Manager, you'll support the day-to-day running of the pub, working closely with the management team to keep things running smoothly. You'll help lead the front-of-house team, assist with kitchen and bar operations, and make sure our customers have a great experience every time they visit. Key Responsibilities Support daily operations across the bar, kitchen, and front-of-house Lead shifts and help manage the team during busy periods Handle customer queries and complaints professionally Support staff training and development Keep an eye on stock levels and assist with ordering Maintain high standards of cleanliness, food safety, and service What We're Looking For Previous experience in a supervisory or team leader role in hospitality Confident leading a team and setting a good example Comfortable working in a fast-paced environment Good communication and problem-solving skills Knowledge of food hygiene and health & safety is a bonus Bar or kitchen experience is helpful, but not essential If you're friendly, organised, and ready to take the next step in your hospitality career, we'd love to hear from you. Job Type: Full-time Pay: £14.50-£16.00 per hour Expected hours: 40 per week Work Location: In person
Jul 12, 2026
Full time
Assistant Manager - The Stonehound Pub & Kitchen We're looking for a reliable, hands-on Assistant Manager to join our team at The Stonehound Pub & Kitchen. This is a great opportunity for someone with hospitality experience who enjoys working in a busy, customer-focused environment. About the Role As Assistant Manager, you'll support the day-to-day running of the pub, working closely with the management team to keep things running smoothly. You'll help lead the front-of-house team, assist with kitchen and bar operations, and make sure our customers have a great experience every time they visit. Key Responsibilities Support daily operations across the bar, kitchen, and front-of-house Lead shifts and help manage the team during busy periods Handle customer queries and complaints professionally Support staff training and development Keep an eye on stock levels and assist with ordering Maintain high standards of cleanliness, food safety, and service What We're Looking For Previous experience in a supervisory or team leader role in hospitality Confident leading a team and setting a good example Comfortable working in a fast-paced environment Good communication and problem-solving skills Knowledge of food hygiene and health & safety is a bonus Bar or kitchen experience is helpful, but not essential If you're friendly, organised, and ready to take the next step in your hospitality career, we'd love to hear from you. Job Type: Full-time Pay: £14.50-£16.00 per hour Expected hours: 40 per week Work Location: In person
Customer Service Coordinator Location: Paisley, Glasgow Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week) + Bonus Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service
Jul 12, 2026
Seasonal
Customer Service Coordinator Location: Paisley, Glasgow Pay Rate: 15.00 per hour (approx. 29,250 per annum based on 37.5 hours per week) + Bonus Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and efficiently Prepare and issue quotations in line with customer requirements Respond to customer enquiries via telephone and email in a timely manner Provide administrative and technical support to sales and customer service teams Maintain accurate records using SAP, CRM, or similar systems Manage multiple tasks effectively while working under pressure Build and maintain strong relationships with both internal stakeholders and external customers Skills & Experience Required Previous experience in a customer support or administrative role Familiarity with SAP, CRM, or similar business systems Strong communication skills, both written and verbal Excellent interpersonal skills with the ability to build relationships at all levels Highly organised with strong prioritisation skills Detail-focused with a commitment to accuracy in a fast-paced environment Demonstrated commitment to delivering excellent customer service
Description The Kitchen Manager oversees all aspects of kitchen operations, ensuring food quality, consistency, and safety standards. They lead the team, nurture and develop team members to unlock their potential, manage inventory, and ensure a smooth, efficient service during peak and off-peak hours. Key Responsibilities Food Waste Minimisation Team hours and utilisation Health and Safety Food Sta click apply for full job details
Jul 12, 2026
Full time
Description The Kitchen Manager oversees all aspects of kitchen operations, ensuring food quality, consistency, and safety standards. They lead the team, nurture and develop team members to unlock their potential, manage inventory, and ensure a smooth, efficient service during peak and off-peak hours. Key Responsibilities Food Waste Minimisation Team hours and utilisation Health and Safety Food Sta click apply for full job details
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: UAT Analyst (Financial Crime / AML) Location: London HEX - Hybrid ( 2 - 3 days in office) Contract: 9 months with possible extension. Rate: 450 - 500 inside umbrella Overview This role sits within the Financial Crime function, with a strong emphasis on testing and system validation across sanctions and screening activities in EMEA. The successful candidate will play a critical role in User Acceptance Testing (UAT), system upgrades, and control validation , while maintaining a solid understanding of Financial Crime processes. This is a high-priority, business-critical role supporting a major system upgrade, requiring strong attention to detail, structured testing experience, and the ability to work at pace. Key Responsibilities Testing & Change Delivery (Primary Focus) Lead and execute User Acceptance Testing (UAT) for financial crime systems, ensuring all functionality is validated and documented accurately Work closely with team members to perform structured testing cycles , including test case creation, execution, and defect tracking Support large-scale system upgrades and implementations , including participation in go-live activities (potential weekend support required) Gain a detailed understanding of existing BAU processes, systems, and workflows to effectively design and execute testing scenarios Validate system outputs across transaction screening, customer screening, and fraud screening processes Ensure all testing outcomes are recorded in line with governance and audit standards Financial Crime & Screening (Supporting Focus) Conduct and support sanctions screening activity across EMEA , including transaction and customer screening Review and investigate system-generated alerts (e.g. Fircosoft) Ensure all items are processed within defined cut-off times and service levels Develop an understanding of financial crime regulations (AML, Sanctions, Fraud) and how they translate into system controls Support risk mitigation by identifying gaps or inconsistencies in screening logic or outputs Process & Risk Improvement Identify weaknesses in testing approaches, workflows, or screening processes and recommend improvements Provide feedback from testing cycles to enhance system performance and control effectiveness Support updates to procedures and documentation to reflect system or process changes Engage with stakeholders across technology, operations, and compliance to ensure aligned delivery Key Requirements Experience Strong experience in testing / UAT / system validation (essential - core focus of role) Working knowledge of Financial Crime / AML / Sanctions frameworks (supporting requirement, not specialist level) Experience within banking environments , ideally exposure to both small and large institutions Understanding of payments and transaction flows , including cut-off timings and processing cycles Familiarity with SWIFT messaging formats and how they relate to screening processes Systems & Tools Experience with Fircosoft (LexisNexis) - highly desirable Exposure to Actimize or similar financial crime platforms Comfortable working with screening and monitoring systems Skills & Competencies Strong attention to detail and analytical mindset Ability to plan, execute, and document testing effectively Good understanding of risk and control frameworks Strong communication skills, with the ability to engage across business and technology teams Ability to work in a fast-paced, high-priority environment with shifting deadlines Proactive, adaptable, and collaborative approach Additional Information Role supports EMEA coverage , including alignment to regional cut-off times May require flexibility around working hours , particularly during key delivery milestones High visibility role within the organisation due to the strategic importance of ongoing testing programmes Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jul 12, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: UAT Analyst (Financial Crime / AML) Location: London HEX - Hybrid ( 2 - 3 days in office) Contract: 9 months with possible extension. Rate: 450 - 500 inside umbrella Overview This role sits within the Financial Crime function, with a strong emphasis on testing and system validation across sanctions and screening activities in EMEA. The successful candidate will play a critical role in User Acceptance Testing (UAT), system upgrades, and control validation , while maintaining a solid understanding of Financial Crime processes. This is a high-priority, business-critical role supporting a major system upgrade, requiring strong attention to detail, structured testing experience, and the ability to work at pace. Key Responsibilities Testing & Change Delivery (Primary Focus) Lead and execute User Acceptance Testing (UAT) for financial crime systems, ensuring all functionality is validated and documented accurately Work closely with team members to perform structured testing cycles , including test case creation, execution, and defect tracking Support large-scale system upgrades and implementations , including participation in go-live activities (potential weekend support required) Gain a detailed understanding of existing BAU processes, systems, and workflows to effectively design and execute testing scenarios Validate system outputs across transaction screening, customer screening, and fraud screening processes Ensure all testing outcomes are recorded in line with governance and audit standards Financial Crime & Screening (Supporting Focus) Conduct and support sanctions screening activity across EMEA , including transaction and customer screening Review and investigate system-generated alerts (e.g. Fircosoft) Ensure all items are processed within defined cut-off times and service levels Develop an understanding of financial crime regulations (AML, Sanctions, Fraud) and how they translate into system controls Support risk mitigation by identifying gaps or inconsistencies in screening logic or outputs Process & Risk Improvement Identify weaknesses in testing approaches, workflows, or screening processes and recommend improvements Provide feedback from testing cycles to enhance system performance and control effectiveness Support updates to procedures and documentation to reflect system or process changes Engage with stakeholders across technology, operations, and compliance to ensure aligned delivery Key Requirements Experience Strong experience in testing / UAT / system validation (essential - core focus of role) Working knowledge of Financial Crime / AML / Sanctions frameworks (supporting requirement, not specialist level) Experience within banking environments , ideally exposure to both small and large institutions Understanding of payments and transaction flows , including cut-off timings and processing cycles Familiarity with SWIFT messaging formats and how they relate to screening processes Systems & Tools Experience with Fircosoft (LexisNexis) - highly desirable Exposure to Actimize or similar financial crime platforms Comfortable working with screening and monitoring systems Skills & Competencies Strong attention to detail and analytical mindset Ability to plan, execute, and document testing effectively Good understanding of risk and control frameworks Strong communication skills, with the ability to engage across business and technology teams Ability to work in a fast-paced, high-priority environment with shifting deadlines Proactive, adaptable, and collaborative approach Additional Information Role supports EMEA coverage , including alignment to regional cut-off times May require flexibility around working hours , particularly during key delivery milestones High visibility role within the organisation due to the strategic importance of ongoing testing programmes Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role : Children's Residential Deputy Manager Location : Sittingbourne Salary - 34,000 to 42,000 per annum This is a full time position - Please note, we do not offer sponsorship The Children's Residential Deputy Manager supports the Registered Manager in the effective leadership, management, and operation of a children's residential home. The role is responsible for ensuring high-quality care, safeguarding, and positive outcomes for children and young people. The Deputy Manager leads and motivates staff, oversees daily operations, and ensures compliance with relevant legislation, regulations, and organisational policies. In the absence of the Registered Manager, the Deputy Manager assumes responsibility for the management of the home. Key Responsibilities Leadership and Management Support the Registered Manager in the overall management of the residential home. Provide leadership, supervision, and guidance to residential staff and team leaders. Promote a positive, child-centred culture that reflects the organisation's values and objectives. Assist with staff recruitment, induction, training, supervision, and performance management. Lead shifts and oversee the smooth running of the home when required. Deputise for the Registered Manager during periods of absence. Care and Support of Children Ensure children and young people receive high-quality care that meets their individual needs. Promote positive outcomes in education, health, emotional wellbeing, and independence. Ensure care plans, placement plans, behaviour support plans, and risk assessments are effectively implemented and reviewed. Build positive relationships with children and young people, acting as a role model and advocate. Support staff in managing challenging behaviour through therapeutic and restorative approaches. Encourage children's participation in decisions affecting their lives and care. Safeguarding and Child Protection Ensure safeguarding and child protection procedures are understood and followed by all staff. Respond appropriately to safeguarding concerns, allegations, incidents, and complaints. Maintain a safe environment that protects children from harm, abuse, neglect, and exploitation. Promote a culture of vigilance, accountability, and professional curiosity. Ensure all incidents are recorded, reported, and investigated in line with policies and statutory requirements. Operational Management Monitor and maintain high standards of care, documentation, and record keeping. Oversee staff rotas, shift planning, and resource allocation. Support budget management and the effective use of resources. Ensure medication is managed safely and in accordance with policy and legislation. Monitor the quality of care and contribute to service improvement plans. Participate in on-call duties as required. Regulatory Compliance and Quality Assurance Support compliance with relevant legislation, regulations, and standards governing children's residential care. Assist in preparing for inspections and audits. Monitor the home's performance against quality standards and regulatory requirements. Ensure policies, procedures, and risk assessments are reviewed and implemented effectively. Contribute to quality assurance systems and continuous improvement initiatives. Partnership Working Develop and maintain effective relationships with social workers, families, schools, healthcare professionals, and other stakeholders. Attend care reviews, strategy meetings, professionals' meetings, and court proceedings where required. Advocate for children and ensure their views are represented in planning and decision-making processes. Promote collaborative working to achieve positive outcomes for children and young people. Health, Safety, and Wellbeing Ensure the home maintains a safe, clean, and welcoming environment. Promote health and safety practices and ensure compliance with organisational policies. Support staff wellbeing and foster a positive working environment. Manage emergencies and incidents effectively, ensuring appropriate action is taken. Person Specification Essential Requirements at least 3 years experience working within children's residential care. Experience of supervising or managing staff within a residential setting Strong knowledge of safeguarding, child protection, and residential childcare regulations. Ability to lead teams, manage performance, and support staff development. Ability to work flexibly, including evenings, weekends, sleep-ins, and on-call duties where required. Qualifications Level 3 Diploma for Residential Childcare (or equivalent). Level 5 Diploma in Leadership and Management for Residential Childcare, or willingness to achieve within required timescales.
Jul 12, 2026
Full time
Role : Children's Residential Deputy Manager Location : Sittingbourne Salary - 34,000 to 42,000 per annum This is a full time position - Please note, we do not offer sponsorship The Children's Residential Deputy Manager supports the Registered Manager in the effective leadership, management, and operation of a children's residential home. The role is responsible for ensuring high-quality care, safeguarding, and positive outcomes for children and young people. The Deputy Manager leads and motivates staff, oversees daily operations, and ensures compliance with relevant legislation, regulations, and organisational policies. In the absence of the Registered Manager, the Deputy Manager assumes responsibility for the management of the home. Key Responsibilities Leadership and Management Support the Registered Manager in the overall management of the residential home. Provide leadership, supervision, and guidance to residential staff and team leaders. Promote a positive, child-centred culture that reflects the organisation's values and objectives. Assist with staff recruitment, induction, training, supervision, and performance management. Lead shifts and oversee the smooth running of the home when required. Deputise for the Registered Manager during periods of absence. Care and Support of Children Ensure children and young people receive high-quality care that meets their individual needs. Promote positive outcomes in education, health, emotional wellbeing, and independence. Ensure care plans, placement plans, behaviour support plans, and risk assessments are effectively implemented and reviewed. Build positive relationships with children and young people, acting as a role model and advocate. Support staff in managing challenging behaviour through therapeutic and restorative approaches. Encourage children's participation in decisions affecting their lives and care. Safeguarding and Child Protection Ensure safeguarding and child protection procedures are understood and followed by all staff. Respond appropriately to safeguarding concerns, allegations, incidents, and complaints. Maintain a safe environment that protects children from harm, abuse, neglect, and exploitation. Promote a culture of vigilance, accountability, and professional curiosity. Ensure all incidents are recorded, reported, and investigated in line with policies and statutory requirements. Operational Management Monitor and maintain high standards of care, documentation, and record keeping. Oversee staff rotas, shift planning, and resource allocation. Support budget management and the effective use of resources. Ensure medication is managed safely and in accordance with policy and legislation. Monitor the quality of care and contribute to service improvement plans. Participate in on-call duties as required. Regulatory Compliance and Quality Assurance Support compliance with relevant legislation, regulations, and standards governing children's residential care. Assist in preparing for inspections and audits. Monitor the home's performance against quality standards and regulatory requirements. Ensure policies, procedures, and risk assessments are reviewed and implemented effectively. Contribute to quality assurance systems and continuous improvement initiatives. Partnership Working Develop and maintain effective relationships with social workers, families, schools, healthcare professionals, and other stakeholders. Attend care reviews, strategy meetings, professionals' meetings, and court proceedings where required. Advocate for children and ensure their views are represented in planning and decision-making processes. Promote collaborative working to achieve positive outcomes for children and young people. Health, Safety, and Wellbeing Ensure the home maintains a safe, clean, and welcoming environment. Promote health and safety practices and ensure compliance with organisational policies. Support staff wellbeing and foster a positive working environment. Manage emergencies and incidents effectively, ensuring appropriate action is taken. Person Specification Essential Requirements at least 3 years experience working within children's residential care. Experience of supervising or managing staff within a residential setting Strong knowledge of safeguarding, child protection, and residential childcare regulations. Ability to lead teams, manage performance, and support staff development. Ability to work flexibly, including evenings, weekends, sleep-ins, and on-call duties where required. Qualifications Level 3 Diploma for Residential Childcare (or equivalent). Level 5 Diploma in Leadership and Management for Residential Childcare, or willingness to achieve within required timescales.
Summary £15.45 - £15.95 per hour 35 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jul 12, 2026
Full time
Summary £15.45 - £15.95 per hour 35 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Head Chef Operations - Kingston Contract: Full Time Salary: £32,000 to £34,000 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. We're looking for an inspiring, hands on Head Chef who loves great food, thrives in a high energy environment, and knows how to bring out the best in a kitchen team. If you're passionate about quality, consistency, and leading from the front-this could be your next move About You - A Leader with Food at the Heart You're calm under pressure, confident in your craft, and passionate about creating great food while building a strong, positive kitchen culture. You are: • Passionate about food, especially sushi and Japanese inspired dishes • An experienced kitchen leader who leads by example • Detail driven, with high standards for quality and consistency • Calm, organised, and confident during busy services • Hands on and happy to be on the pass and on the floor • A people focused leader who enjoys developing and motivating others • Keen to grow, improve, and keep the kitchen moving forward • Commercially aware, with experience managing stock, food costs, labour, and kitchen budgets Key Responsibilities As Head Chef, you'll take full ownership of the kitchen-leading the team, delivering great food every time, and creating an environment where people feel supported and proud of what they do. You'll be: • Leading, motivating, and developing the kitchen team • Ensuring every dish is fresh, consistent, and beautifully presented • Managing service with calm leadership and clear communication • Working closely with the General Manager to deliver a great overall experience • Training and developing your team to build strong future talent • Maintaining high standards across food quality, safety, and cleanliness • Managing stock, deliveries, and kitchen organisation • Creating a positive, inclusive, high energy kitchen culture • Driving consistency, structure, and continuous improvement We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line Discounted gym membership, cinema tickets, dining out and retail offers <
Jul 12, 2026
Full time
Head Chef Operations - Kingston Contract: Full Time Salary: £32,000 to £34,000 Contracted Hours: 45 We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. We're looking for an inspiring, hands on Head Chef who loves great food, thrives in a high energy environment, and knows how to bring out the best in a kitchen team. If you're passionate about quality, consistency, and leading from the front-this could be your next move About You - A Leader with Food at the Heart You're calm under pressure, confident in your craft, and passionate about creating great food while building a strong, positive kitchen culture. You are: • Passionate about food, especially sushi and Japanese inspired dishes • An experienced kitchen leader who leads by example • Detail driven, with high standards for quality and consistency • Calm, organised, and confident during busy services • Hands on and happy to be on the pass and on the floor • A people focused leader who enjoys developing and motivating others • Keen to grow, improve, and keep the kitchen moving forward • Commercially aware, with experience managing stock, food costs, labour, and kitchen budgets Key Responsibilities As Head Chef, you'll take full ownership of the kitchen-leading the team, delivering great food every time, and creating an environment where people feel supported and proud of what they do. You'll be: • Leading, motivating, and developing the kitchen team • Ensuring every dish is fresh, consistent, and beautifully presented • Managing service with calm leadership and clear communication • Working closely with the General Manager to deliver a great overall experience • Training and developing your team to build strong future talent • Maintaining high standards across food quality, safety, and cleanliness • Managing stock, deliveries, and kitchen organisation • Creating a positive, inclusive, high energy kitchen culture • Driving consistency, structure, and continuous improvement We're proud to offer: Fantastic working hours Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line Discounted gym membership, cinema tickets, dining out and retail offers <
Salary: £80,000 - £85,000 per annum Location: London (Hybrid Working) Contract: Permanent, Full Time You'll lead the day to day finance operations, ensuring accurate financial reporting, strong internal controls and efficient transactional finance processes. You'll also drive continuous improvement, optimise finance systems and develop a high performing team capable of supporting the charity's strategic ambitions. Key Responsibilities Lead the day-to-day operation of the finance function, ensuring efficient, accurate and customer-focused financial services. Oversee all financial operations, including Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), payroll, treasury, VAT and corporate tax. Lead the month-end, quarter-end and year-end close processes, ensuring timely and accurate financial reporting. Maintain a robust financial control environment and ensure all balance sheet reconciliations are completed accurately. Oversee the preparation of statutory accounts and manage the external audit process. Ensure compliance with all relevant accounting standards, tax legislation and financial regulations. Manage cash flow, treasury activities and banking relationships, producing accurate cash flow forecasts and optimising liquidity. Lead VAT and corporate tax compliance, ensuring accurate submissions and providing technical guidance where required. Act as the business owner for the finance system, driving optimisation, automation and continuous process improvement. Develop and implement finance policies, procedures and internal control frameworks to strengthen governance and minimise risk. Drive improvements across transactional finance through automation, standardisation and enhanced management information. Lead, coach and develop the Financial Operations team, fostering a culture of accountability, continuous improvement and excellent customer service. Build strong relationships with senior stakeholders to ensure finance operates as a trusted business partner across the organisation. Experience Required: A professional accounting qualification (ACA, ACCA, CIMA or equivalent). Significant experience leading a financial control or financial operations function. Extensive experience managing month-end and year-end reporting, statutory accounts and external audits. Strong knowledge of financial controls, governance and internal control frameworks. Experience overseeing Procure-to-Pay, Order-to-Cash and Record-to-Report processes. Experience managing treasury, cash flow, payroll, VAT and corporate taxation. Experience implementing or optimising ERP finance systems and driving finance transformation. Strong leadership experience, with a proven ability to develop high-performing teams. Experience working in the not-for-profit (NFP) sector at "Head of" level. A proactive mindset with a passion for process improvement, automation and delivering operational excellence. Apply Now If you're an accomplished finance leader looking for an opportunity to shape financial operations, strengthen governance and lead continuous improvement, we'd love to hear from you.
Jul 12, 2026
Full time
Salary: £80,000 - £85,000 per annum Location: London (Hybrid Working) Contract: Permanent, Full Time You'll lead the day to day finance operations, ensuring accurate financial reporting, strong internal controls and efficient transactional finance processes. You'll also drive continuous improvement, optimise finance systems and develop a high performing team capable of supporting the charity's strategic ambitions. Key Responsibilities Lead the day-to-day operation of the finance function, ensuring efficient, accurate and customer-focused financial services. Oversee all financial operations, including Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), payroll, treasury, VAT and corporate tax. Lead the month-end, quarter-end and year-end close processes, ensuring timely and accurate financial reporting. Maintain a robust financial control environment and ensure all balance sheet reconciliations are completed accurately. Oversee the preparation of statutory accounts and manage the external audit process. Ensure compliance with all relevant accounting standards, tax legislation and financial regulations. Manage cash flow, treasury activities and banking relationships, producing accurate cash flow forecasts and optimising liquidity. Lead VAT and corporate tax compliance, ensuring accurate submissions and providing technical guidance where required. Act as the business owner for the finance system, driving optimisation, automation and continuous process improvement. Develop and implement finance policies, procedures and internal control frameworks to strengthen governance and minimise risk. Drive improvements across transactional finance through automation, standardisation and enhanced management information. Lead, coach and develop the Financial Operations team, fostering a culture of accountability, continuous improvement and excellent customer service. Build strong relationships with senior stakeholders to ensure finance operates as a trusted business partner across the organisation. Experience Required: A professional accounting qualification (ACA, ACCA, CIMA or equivalent). Significant experience leading a financial control or financial operations function. Extensive experience managing month-end and year-end reporting, statutory accounts and external audits. Strong knowledge of financial controls, governance and internal control frameworks. Experience overseeing Procure-to-Pay, Order-to-Cash and Record-to-Report processes. Experience managing treasury, cash flow, payroll, VAT and corporate taxation. Experience implementing or optimising ERP finance systems and driving finance transformation. Strong leadership experience, with a proven ability to develop high-performing teams. Experience working in the not-for-profit (NFP) sector at "Head of" level. A proactive mindset with a passion for process improvement, automation and delivering operational excellence. Apply Now If you're an accomplished finance leader looking for an opportunity to shape financial operations, strengthen governance and lead continuous improvement, we'd love to hear from you.
RESPONSIBILITIES Procurement Operations Oversight Lead and manage day-to-day procurement operations, ensuring alignment with functional strategy and business needs. Oversee execution activities performed by shared service teams and ensure consistent delivery of procurement services. Monitor operational performance and identify areas for improvement across processes and systems click apply for full job details
Jul 12, 2026
Full time
RESPONSIBILITIES Procurement Operations Oversight Lead and manage day-to-day procurement operations, ensuring alignment with functional strategy and business needs. Oversee execution activities performed by shared service teams and ensure consistent delivery of procurement services. Monitor operational performance and identify areas for improvement across processes and systems click apply for full job details
GROUP PARTS MANAGER Location: Worthing, West Sussex, with regular travel across Sussex and Hampshire Salary: £50,000 - £70,000 + Company Vehicle / Allowance + Benefits OVERVIEW An established and growing automotive dealer group is seeking an experienced Group Parts Manager to lead and develop its parts operation across multiple franchised locations. Reporting into senior aftersales leadership, the successful candidate will take full responsibility for commercial performance, stock management, operational standards and team development across a network of dealerships located throughout Sussex and Hampshire. This is a field-based leadership role requiring regular travel between sites, with a primary base in the Worthing area. KEY RESPONSIBILITIES • Lead and support Parts Managers, Supervisors and Parts Advisors across multiple dealership locations throughout Sussex and Hampshire. • Drive profitable growth in workshop, retail and trade parts sales. • Develop and implement strategies to increase parts penetration and aftersales revenue. • Monitor departmental KPIs, budgets and financial performance across all sites. • Improve stock turn, inventory accuracy and parts availability while reducing obsolescence. • Ensure effective purchasing, replenishment and stock control processes are consistently followed. • Work closely with Aftersales Managers, Service Managers and General Managers to improve overall departmental performance. • Maintain manufacturer standards, compliance requirements and operational best practice. • Analyse business data and identify opportunities to improve profitability, efficiency and customer satisfaction. • Support recruitment, coaching, succession planning and performance management within the parts function. • Maximise manufacturer programmes, incentives and bonus opportunities. • Lead process improvement initiatives and encourage a culture of accountability and continuous improvement. CANDIDATE PROFILE • Proven experience as a Parts Manager, Senior Parts Manager or Group Parts Manager within a franchised automotive environment. • Experience managing multiple locations or large-scale parts operations. • Strong commercial awareness with a track record of improving profitability and operational performance. • Excellent understanding of inventory management, stock reconciliation, obsolescence control and manufacturer programmes. • Strong leadership skills with the ability to motivate, coach and develop teams. • Comfortable analysing KPIs, departmental accounts and management information. • Strong communication and stakeholder management skills. • Full UK Driving Licence and willingness to travel extensively throughout Sussex and Hampshire. DESIRABLE EXPERIENCE • Multi-franchise dealership experience. • Experience with trade parts development. • Knowledge of manufacturer bonus and performance programmes. • Experience leading operational change across multiple sites. KEY PERFORMANCE INDICATORS • Parts department profitability. • Gross profit growth. • Trade parts performance. • Workshop parts sales penetration. • Stock turn and inventory accuracy. • Obsolescence levels. • Manufacturer compliance and audit performance. • Team retention and development. PERSONAL ATTRIBUTES • Commercially driven. • Hands-on leader. • Highly organised. • Detail focused. • Strong problem solver. • Relationship builder. • Results orientated. • Adaptable and comfortable working across multiple locations.
Jul 12, 2026
Full time
GROUP PARTS MANAGER Location: Worthing, West Sussex, with regular travel across Sussex and Hampshire Salary: £50,000 - £70,000 + Company Vehicle / Allowance + Benefits OVERVIEW An established and growing automotive dealer group is seeking an experienced Group Parts Manager to lead and develop its parts operation across multiple franchised locations. Reporting into senior aftersales leadership, the successful candidate will take full responsibility for commercial performance, stock management, operational standards and team development across a network of dealerships located throughout Sussex and Hampshire. This is a field-based leadership role requiring regular travel between sites, with a primary base in the Worthing area. KEY RESPONSIBILITIES • Lead and support Parts Managers, Supervisors and Parts Advisors across multiple dealership locations throughout Sussex and Hampshire. • Drive profitable growth in workshop, retail and trade parts sales. • Develop and implement strategies to increase parts penetration and aftersales revenue. • Monitor departmental KPIs, budgets and financial performance across all sites. • Improve stock turn, inventory accuracy and parts availability while reducing obsolescence. • Ensure effective purchasing, replenishment and stock control processes are consistently followed. • Work closely with Aftersales Managers, Service Managers and General Managers to improve overall departmental performance. • Maintain manufacturer standards, compliance requirements and operational best practice. • Analyse business data and identify opportunities to improve profitability, efficiency and customer satisfaction. • Support recruitment, coaching, succession planning and performance management within the parts function. • Maximise manufacturer programmes, incentives and bonus opportunities. • Lead process improvement initiatives and encourage a culture of accountability and continuous improvement. CANDIDATE PROFILE • Proven experience as a Parts Manager, Senior Parts Manager or Group Parts Manager within a franchised automotive environment. • Experience managing multiple locations or large-scale parts operations. • Strong commercial awareness with a track record of improving profitability and operational performance. • Excellent understanding of inventory management, stock reconciliation, obsolescence control and manufacturer programmes. • Strong leadership skills with the ability to motivate, coach and develop teams. • Comfortable analysing KPIs, departmental accounts and management information. • Strong communication and stakeholder management skills. • Full UK Driving Licence and willingness to travel extensively throughout Sussex and Hampshire. DESIRABLE EXPERIENCE • Multi-franchise dealership experience. • Experience with trade parts development. • Knowledge of manufacturer bonus and performance programmes. • Experience leading operational change across multiple sites. KEY PERFORMANCE INDICATORS • Parts department profitability. • Gross profit growth. • Trade parts performance. • Workshop parts sales penetration. • Stock turn and inventory accuracy. • Obsolescence levels. • Manufacturer compliance and audit performance. • Team retention and development. PERSONAL ATTRIBUTES • Commercially driven. • Hands-on leader. • Highly organised. • Detail focused. • Strong problem solver. • Relationship builder. • Results orientated. • Adaptable and comfortable working across multiple locations.
Operations Manager / Business Unit Manager, Location: Dudley, West Midlands Salary c£50-60k + Benefits Lead a Business Unit. Drive Commercial Performance. Deliver Operational Excellence. We are recruiting an Operations Manager / Business Unit Leader to take ownership of a growing industrial operation combining warehouse, logistics, compliance and customer fulfilment activities. This is a broad operational leadership role where you'll be responsible for both the day-to-day running of the operation and the continued development and performance of the business unit both commercially and operationally. Working closely with the senior leadership team, you'll lead a practical, hands-on shop floor operation whilst driving commercial performance, operational excellence and continuous improvement. You'll be just as comfortable walking the shop floor, leading people and solving operational challenges as you are analysing business performance, identifying opportunities for improvement and helping shape the future direction of the business. This is an excellent opportunity for an experienced operational leader who enjoys taking ownership, making commercially sound decisions and delivering measurable improvements within a fast-paced industrial environment. The role: Lead the day-to-day operation of the site, ensuring warehouse, logistics, compliance and customer fulfilment activities operate safely, efficiently and effectively. Take overall responsibility for business unit performance, driving operational efficiency, commercial performance and customer satisfaction. Analyse operational data, KPIs and business performance to identify trends and improvement opportunities. Develop and implement operational strategies to improve productivity, quality, service and profitability. Lead continuous improvement initiatives across operations, logistics, compliance, administration and customer delivery. Manage operational budgets, resources and cost control. Ensure high standards of Health & Safety, security, quality and operational compliance. Lead, coach and develop operational teams, creating a culture of accountability, ownership and continuous improvement. Work closely with senior leadership to support business planning, future growth and operational strategy. Build strong relationships with customers, suppliers and external stakeholders. Candidate requirements: Experience leading an operational business unit or site within an industrial, engineering, manufacturing, logistics or service environment. Strong commercial awareness with experience influencing operational performance and business outcomes. Excellent analytical skills with the ability to interpret operational data and KPIs to support decision making. Experience managing operational budgets, cost control, resource planning and business unit commercial performance. Proven track record of delivering operational improvements and continuous improvement initiatives. Strong leadership skills with experience developing and motivating high-performing teams. Excellent organisational, planning and problem-solving abilities. Experience managing Health & Safety, operational compliance and governance. Comfortable balancing strategic thinking with a visible, hands-on leadership style. Strong communication skills with the ability to influence and build relationships at all levels. The role would suit candidates currently working as an Operations Manager, Business Unit Manager, General Manager, Site Manager, Head of Operations or similar operational leadership role within an industrial, engineering, manufacturing, logistics or operational environment. If you are an experienced Business Unit Manager / Operational Leader looking for a broad and hands-on management role with commercial responsibility, please apply. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jul 12, 2026
Full time
Operations Manager / Business Unit Manager, Location: Dudley, West Midlands Salary c£50-60k + Benefits Lead a Business Unit. Drive Commercial Performance. Deliver Operational Excellence. We are recruiting an Operations Manager / Business Unit Leader to take ownership of a growing industrial operation combining warehouse, logistics, compliance and customer fulfilment activities. This is a broad operational leadership role where you'll be responsible for both the day-to-day running of the operation and the continued development and performance of the business unit both commercially and operationally. Working closely with the senior leadership team, you'll lead a practical, hands-on shop floor operation whilst driving commercial performance, operational excellence and continuous improvement. You'll be just as comfortable walking the shop floor, leading people and solving operational challenges as you are analysing business performance, identifying opportunities for improvement and helping shape the future direction of the business. This is an excellent opportunity for an experienced operational leader who enjoys taking ownership, making commercially sound decisions and delivering measurable improvements within a fast-paced industrial environment. The role: Lead the day-to-day operation of the site, ensuring warehouse, logistics, compliance and customer fulfilment activities operate safely, efficiently and effectively. Take overall responsibility for business unit performance, driving operational efficiency, commercial performance and customer satisfaction. Analyse operational data, KPIs and business performance to identify trends and improvement opportunities. Develop and implement operational strategies to improve productivity, quality, service and profitability. Lead continuous improvement initiatives across operations, logistics, compliance, administration and customer delivery. Manage operational budgets, resources and cost control. Ensure high standards of Health & Safety, security, quality and operational compliance. Lead, coach and develop operational teams, creating a culture of accountability, ownership and continuous improvement. Work closely with senior leadership to support business planning, future growth and operational strategy. Build strong relationships with customers, suppliers and external stakeholders. Candidate requirements: Experience leading an operational business unit or site within an industrial, engineering, manufacturing, logistics or service environment. Strong commercial awareness with experience influencing operational performance and business outcomes. Excellent analytical skills with the ability to interpret operational data and KPIs to support decision making. Experience managing operational budgets, cost control, resource planning and business unit commercial performance. Proven track record of delivering operational improvements and continuous improvement initiatives. Strong leadership skills with experience developing and motivating high-performing teams. Excellent organisational, planning and problem-solving abilities. Experience managing Health & Safety, operational compliance and governance. Comfortable balancing strategic thinking with a visible, hands-on leadership style. Strong communication skills with the ability to influence and build relationships at all levels. The role would suit candidates currently working as an Operations Manager, Business Unit Manager, General Manager, Site Manager, Head of Operations or similar operational leadership role within an industrial, engineering, manufacturing, logistics or operational environment. If you are an experienced Business Unit Manager / Operational Leader looking for a broad and hands-on management role with commercial responsibility, please apply. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Data Manager - GCP We are looking for an experienced Data Manager to lead a high-performing Data Engineering team building scalable data and reporting platforms used by global stakeholders. In this role, you will guide the development of high-throughput, database-centric applications that process and deliver critical operational data at scale. Working within a cloud-first architecture on Google Cloud Platform (GCP), you will play a key role in designing and delivering modern data solutions using BigQuery and distributed systems. You will lead a geographically distributed team and collaborate with stakeholders across the business to deliver reliable, high-performance data platforms that support a global client base. This role is eligible for hybrid working in the North West or Midlands About the Team The Data Engineering team builds and maintains large-scale data systems designed for performance, reliability, and efficiency. Our platform includes: Google Cloud Platform (GCP) architecture BigQuery data warehousing High-throughput distributed applications Batch data processing pipelines Integration with REST and SOAP APIs Windows and web services Web-based applications and reporting platforms As Lead Engineer, you will drive technical delivery while helping evolve the team s cloud and data capabilities. What You ll Be Doing Leading and mentoring a geographically distributed Data Engineering team Driving the development of cloud-based data and reporting solutions on GCP Owning the delivery of scalable data platforms that support global operations Supporting the adoption of AI tools and automation to enhance engineering workflows Collaborating with stakeholders across multiple departments to prioritise and deliver projects Managing technical risks, issues, and cross-team dependencies Improving engineering practices, processes, and delivery efficiency Ensuring high standards of system performance, scalability, and reliability Skills and Experience Strong experience with Google Cloud Platform (GCP) and BigQuery Deep understanding of cloud architecture and distributed data systems Commercial database development experience using SQL Server, T-SQL, BigQuery or GoogleSQL Experience implementing data platforms, reporting systems, or large-scale data pipelines Experience working with AI tools to improve development workflows Experience designing and implementing cloud-native solutions Experience working with large-scale global data platforms is advantageous
Jul 12, 2026
Full time
Data Manager - GCP We are looking for an experienced Data Manager to lead a high-performing Data Engineering team building scalable data and reporting platforms used by global stakeholders. In this role, you will guide the development of high-throughput, database-centric applications that process and deliver critical operational data at scale. Working within a cloud-first architecture on Google Cloud Platform (GCP), you will play a key role in designing and delivering modern data solutions using BigQuery and distributed systems. You will lead a geographically distributed team and collaborate with stakeholders across the business to deliver reliable, high-performance data platforms that support a global client base. This role is eligible for hybrid working in the North West or Midlands About the Team The Data Engineering team builds and maintains large-scale data systems designed for performance, reliability, and efficiency. Our platform includes: Google Cloud Platform (GCP) architecture BigQuery data warehousing High-throughput distributed applications Batch data processing pipelines Integration with REST and SOAP APIs Windows and web services Web-based applications and reporting platforms As Lead Engineer, you will drive technical delivery while helping evolve the team s cloud and data capabilities. What You ll Be Doing Leading and mentoring a geographically distributed Data Engineering team Driving the development of cloud-based data and reporting solutions on GCP Owning the delivery of scalable data platforms that support global operations Supporting the adoption of AI tools and automation to enhance engineering workflows Collaborating with stakeholders across multiple departments to prioritise and deliver projects Managing technical risks, issues, and cross-team dependencies Improving engineering practices, processes, and delivery efficiency Ensuring high standards of system performance, scalability, and reliability Skills and Experience Strong experience with Google Cloud Platform (GCP) and BigQuery Deep understanding of cloud architecture and distributed data systems Commercial database development experience using SQL Server, T-SQL, BigQuery or GoogleSQL Experience implementing data platforms, reporting systems, or large-scale data pipelines Experience working with AI tools to improve development workflows Experience designing and implementing cloud-native solutions Experience working with large-scale global data platforms is advantageous
The Just Recruitment Group Ltd is currently recruiting for a Customer Service Supervisor/Manager for a manufacturer based in Halstead, Essex. Reporting to the Sales Director the successful applicant will lead the Customer Service and Technical Support teams, ensuring an exceptional customer experience whilst maximising sales opportunities and supporting business growth. The role is responsible for managing customer enquiries, quotations, orders, technical support and complaints, whilst driving quotation conversion, improving team performance and delivering excellent service levels. Working closely with Sales, Operations, Production, Logistics and Finance, the Customer Service Manager will ensure seamless customer journeys and effective cross-functional collaboration. Hours of work: 8:30am to 5pm Monday to Thursday and Friday 8:30am to 2:30pm. Key tasks will involve: Direct line management of the Customer Service and Technical Sales Team Lead, develop and motivate the Customer Service and Technical Support teams. Deliver exceptional customer service across all customer touchpoints. Manage reactive and proactive sales workloads to ensure responsiveness and efficiency. Maximise sales opportunities through effective handling and follow-up of enquiries and quotations. Monitor, analyse and improve quotation conversion rates and sales performance. Act as the escalation point for customer complaints and service issues, ensuring timely resolution. Work closely with external sales teams to support customer retention and revenue growth. Collaborate with Operations, Production, Logistics and Finance to deliver outstanding customer outcomes. Establish and monitor KPIs relating to customer service, conversion, productivity and customer satisfaction. Drive continuous improvement of processes, systems and customer experience. Preferred experience: Strong Customer Service Background Previous managerial experience Strong commercial acumen Ability to work under pressure in a commercial environment Excellent Benefits: Holidays: 25 days holiday, plus bank holidays Salary Sacrifice Pension Scheme Cycle 2 Work Scheme Quarterly Employee Recognition Scheme Benefits Hub (Discounts, Rewards and Perks on 1,000s of brands) Health and Wellbeing Employee Assistance Platform Free Parking For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB66 Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Jul 12, 2026
Full time
The Just Recruitment Group Ltd is currently recruiting for a Customer Service Supervisor/Manager for a manufacturer based in Halstead, Essex. Reporting to the Sales Director the successful applicant will lead the Customer Service and Technical Support teams, ensuring an exceptional customer experience whilst maximising sales opportunities and supporting business growth. The role is responsible for managing customer enquiries, quotations, orders, technical support and complaints, whilst driving quotation conversion, improving team performance and delivering excellent service levels. Working closely with Sales, Operations, Production, Logistics and Finance, the Customer Service Manager will ensure seamless customer journeys and effective cross-functional collaboration. Hours of work: 8:30am to 5pm Monday to Thursday and Friday 8:30am to 2:30pm. Key tasks will involve: Direct line management of the Customer Service and Technical Sales Team Lead, develop and motivate the Customer Service and Technical Support teams. Deliver exceptional customer service across all customer touchpoints. Manage reactive and proactive sales workloads to ensure responsiveness and efficiency. Maximise sales opportunities through effective handling and follow-up of enquiries and quotations. Monitor, analyse and improve quotation conversion rates and sales performance. Act as the escalation point for customer complaints and service issues, ensuring timely resolution. Work closely with external sales teams to support customer retention and revenue growth. Collaborate with Operations, Production, Logistics and Finance to deliver outstanding customer outcomes. Establish and monitor KPIs relating to customer service, conversion, productivity and customer satisfaction. Drive continuous improvement of processes, systems and customer experience. Preferred experience: Strong Customer Service Background Previous managerial experience Strong commercial acumen Ability to work under pressure in a commercial environment Excellent Benefits: Holidays: 25 days holiday, plus bank holidays Salary Sacrifice Pension Scheme Cycle 2 Work Scheme Quarterly Employee Recognition Scheme Benefits Hub (Discounts, Rewards and Perks on 1,000s of brands) Health and Wellbeing Employee Assistance Platform Free Parking For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB66 Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
CONTRACTS SUPERVISOR CHESTERFIELD HYBRID £40,000 BASIC + BONUS + COMPANY PHONE + CAR ALLOWANCE About the company: Our client is a well-established, family-run specialist contractor with an excellent reputation for delivering high quality roofing solutions across commercial, new build, and heritage projects throughout the UK. Due to continued growth and an expanding project portfolio, they are looking to appoint an experienced Contracts Supervisor to support the successful delivery of multiple roofing contracts nationwide. The role: Reporting to the Contracts Lead, you'll play a pivotal role in ensuring projects are delivered safely, efficiently and to the highest standards. Acting as the key point of contact for clients, subcontractors and site teams, you'll oversee multiple live projects while maintaining excellent communication and strong commercial awareness. This opportunity is ideal for an organised, proactive individual with roofing or construction contract supervision experience who enjoys managing projects from survey through to completion. Key Responsibilities Act as the day-to-day liaison between clients, site supervisors, and the wider project team. Support the Contracts Lead in the successful Delivery of multiple roofing projects Monitor Project Progress Compile and review Method Statements and Risk Assessments Ensure full Health & Safety compliance, including Tool Box Talks, WIP Assessments, and monthly audit reporting. Identify and manage deviations from proposals, including variations in scope and specifications. Provide weekly key objective reports to Directors detailing project status and workload. Survey new projects, supplying measurements, proposed specifications, and client requirements to the estimating team. Attend on-site meetings as required You Must Have Full and valid UK driving licence Previous experience supervising roofing or construction contracts, experience as a Contracts Supervisor, Projects experience, or roofing experience Strong communication and organisation skills Able to work independently, with a positive and proactive attitude Experience as a Site Operations, Project Delivery, Construction Manager, or Project Manager would also be beneficial. Benefits Competitive salary tailored to experience Uncapped commission structure Car allowance Company phone Supportive and collaborative team environment Long-term career progression opportunities Growing and successful business with an excellent industry reputation By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Jul 12, 2026
Full time
CONTRACTS SUPERVISOR CHESTERFIELD HYBRID £40,000 BASIC + BONUS + COMPANY PHONE + CAR ALLOWANCE About the company: Our client is a well-established, family-run specialist contractor with an excellent reputation for delivering high quality roofing solutions across commercial, new build, and heritage projects throughout the UK. Due to continued growth and an expanding project portfolio, they are looking to appoint an experienced Contracts Supervisor to support the successful delivery of multiple roofing contracts nationwide. The role: Reporting to the Contracts Lead, you'll play a pivotal role in ensuring projects are delivered safely, efficiently and to the highest standards. Acting as the key point of contact for clients, subcontractors and site teams, you'll oversee multiple live projects while maintaining excellent communication and strong commercial awareness. This opportunity is ideal for an organised, proactive individual with roofing or construction contract supervision experience who enjoys managing projects from survey through to completion. Key Responsibilities Act as the day-to-day liaison between clients, site supervisors, and the wider project team. Support the Contracts Lead in the successful Delivery of multiple roofing projects Monitor Project Progress Compile and review Method Statements and Risk Assessments Ensure full Health & Safety compliance, including Tool Box Talks, WIP Assessments, and monthly audit reporting. Identify and manage deviations from proposals, including variations in scope and specifications. Provide weekly key objective reports to Directors detailing project status and workload. Survey new projects, supplying measurements, proposed specifications, and client requirements to the estimating team. Attend on-site meetings as required You Must Have Full and valid UK driving licence Previous experience supervising roofing or construction contracts, experience as a Contracts Supervisor, Projects experience, or roofing experience Strong communication and organisation skills Able to work independently, with a positive and proactive attitude Experience as a Site Operations, Project Delivery, Construction Manager, or Project Manager would also be beneficial. Benefits Competitive salary tailored to experience Uncapped commission structure Car allowance Company phone Supportive and collaborative team environment Long-term career progression opportunities Growing and successful business with an excellent industry reputation By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
We are working with a Medium sized forwarder who are looking to recruit an Import Team Leader, 4 on 4 off days 7am - 7pm The Team leader is responsible for overseeing and coordinating the day-to-day customer serviced activities within the Airfreight Import team. The role ensures the delivery of a high - quality, compliant, and efficient Import service while leading, supporting, and developing the customer service team. Acting as an escalation point for customers and internal stakeholders, the team leader ensures smooth operations from pre-arrival through to final delivery, while driving service excellence and continuous improvement. Role Involves. Act as senior point of contact and escalation for import customers, resolving complex or sensitive issues professionally and efficiently. Oversee the management of customer enquiries relating to airfreight import shipments, including ETA's, customs clearance, documentation, delivery and exceptions. Ensure proactive and accurate customer communication regarding shipment status, delays, customs holds and additional requirements. Liaise with overseas agents, airlines, and service partners to ensure timely shipments tracking and information flow. Ensure all airfreight import documentation is received accurately and within required timeframes to meet customs and regulatory requirements. Coordinate closely with customs clearance, warehouse and transport teams to ensure seamless compliance. Act as the focal point for Key Import Accounts, ensuring agreed service levels are met and maintained. Lead, support and motivate the Import Customer Service team to deliver consistent, high-quality service. Allocate workloads effectively to ensure service levels, deadlines and KPI's are achieved. Provide coaching, guidance and on the job training to develop team. Conduct regular performance reviews, one to one and support personal development plans. Ensure team compliance and company policies, procedures and regulatory requirements. Support the sales teams with air import rate enquiries, operational advice and customer solutions. Experience Previous Air Import Team Leader experience. Good Customs compliance experience. Team performance, engagement and development experience. Customer Satisfaction, and service consistency experience. Experience of developing, motivating team members. Good IT skills. Hours 4 on 4 off days 7am-7pm If you do not hear from us within 7 days, then you application has been unsuccessful.
Jul 12, 2026
Full time
We are working with a Medium sized forwarder who are looking to recruit an Import Team Leader, 4 on 4 off days 7am - 7pm The Team leader is responsible for overseeing and coordinating the day-to-day customer serviced activities within the Airfreight Import team. The role ensures the delivery of a high - quality, compliant, and efficient Import service while leading, supporting, and developing the customer service team. Acting as an escalation point for customers and internal stakeholders, the team leader ensures smooth operations from pre-arrival through to final delivery, while driving service excellence and continuous improvement. Role Involves. Act as senior point of contact and escalation for import customers, resolving complex or sensitive issues professionally and efficiently. Oversee the management of customer enquiries relating to airfreight import shipments, including ETA's, customs clearance, documentation, delivery and exceptions. Ensure proactive and accurate customer communication regarding shipment status, delays, customs holds and additional requirements. Liaise with overseas agents, airlines, and service partners to ensure timely shipments tracking and information flow. Ensure all airfreight import documentation is received accurately and within required timeframes to meet customs and regulatory requirements. Coordinate closely with customs clearance, warehouse and transport teams to ensure seamless compliance. Act as the focal point for Key Import Accounts, ensuring agreed service levels are met and maintained. Lead, support and motivate the Import Customer Service team to deliver consistent, high-quality service. Allocate workloads effectively to ensure service levels, deadlines and KPI's are achieved. Provide coaching, guidance and on the job training to develop team. Conduct regular performance reviews, one to one and support personal development plans. Ensure team compliance and company policies, procedures and regulatory requirements. Support the sales teams with air import rate enquiries, operational advice and customer solutions. Experience Previous Air Import Team Leader experience. Good Customs compliance experience. Team performance, engagement and development experience. Customer Satisfaction, and service consistency experience. Experience of developing, motivating team members. Good IT skills. Hours 4 on 4 off days 7am-7pm If you do not hear from us within 7 days, then you application has been unsuccessful.
If you've developed recent experience of service delivery and service improvement to commercial operations owned by public sector bodies, this Commercial Improvement Manager role is an opportunity to help put those skills into practice and have a real impact on the delivery of important services and help generate important income for the local community. You are likely to be familiar with how different commercial entities operate, and have worked on and with improvement plans in conjunction with service delivery teams to drive specific outcome improvement. You will hit the ground running - working directly with service leaders and operational teams to deliver practical improvement plans that strengthen performance and support financial sustainability. Key Responsibilities Identify and deliver improvement opportunities across commercial service areas Lead service redesign and performance improvement initiatives Diagnose and address barriers to delivery, supporting teams through change Challenge existing ways of working constructively and drive adoption of new approaches What We Need Proven track record in business change, service improvement, or commercial transformation Experience delivering in complex, pressurised environments - across sectors is a plus Confident communicator, credible with senior leaders and frontline teams alike Resilient, methodical, and able to balance strategic thinking with hands-on delivery Available to commit to 1 day per week in the Midlands office To express interest, please submit your CV and a brief note on your relevant experience.
Jul 12, 2026
Seasonal
If you've developed recent experience of service delivery and service improvement to commercial operations owned by public sector bodies, this Commercial Improvement Manager role is an opportunity to help put those skills into practice and have a real impact on the delivery of important services and help generate important income for the local community. You are likely to be familiar with how different commercial entities operate, and have worked on and with improvement plans in conjunction with service delivery teams to drive specific outcome improvement. You will hit the ground running - working directly with service leaders and operational teams to deliver practical improvement plans that strengthen performance and support financial sustainability. Key Responsibilities Identify and deliver improvement opportunities across commercial service areas Lead service redesign and performance improvement initiatives Diagnose and address barriers to delivery, supporting teams through change Challenge existing ways of working constructively and drive adoption of new approaches What We Need Proven track record in business change, service improvement, or commercial transformation Experience delivering in complex, pressurised environments - across sectors is a plus Confident communicator, credible with senior leaders and frontline teams alike Resilient, methodical, and able to balance strategic thinking with hands-on delivery Available to commit to 1 day per week in the Midlands office To express interest, please submit your CV and a brief note on your relevant experience.
Job Title: Operations Assistant Location: Coventry Shift: Days Salary: £36,456.77 per annum Benefits: Leading pension, Cash plan scheme, EV Vehicle scheme, Free electric charging, 4x Death in Service The Operations Assistantposition is a fantastic opportunity to join a reputable business in central coventry click apply for full job details
Jul 12, 2026
Full time
Job Title: Operations Assistant Location: Coventry Shift: Days Salary: £36,456.77 per annum Benefits: Leading pension, Cash plan scheme, EV Vehicle scheme, Free electric charging, 4x Death in Service The Operations Assistantposition is a fantastic opportunity to join a reputable business in central coventry click apply for full job details
VEHICLE DAMAGE ASSESSOR / BODYSHOP CENTRE MANAGER Location: Telford Salary: £45,000 - £50,000 Depending on Experience Job Type: Full-Time, Permanent Hours: Monday - Friday - 08:00 - 17:00 Looking for a role where your leadership skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Vehicle Damage Assessor or Bodyshop Centre Manager looking for your next career move, this is an excellent opportunity to lead a professional accident repair centre where your expertise will make a real impact. Offering a competitive salary of up to £50,000 depending on experience, you'll be rewarded for your ability to deliver operational excellence, exceptional customer service, and high-quality repairs. Enjoy a healthy work-life balance with a Monday to Friday working pattern and no weekend working. You'll join a forward-thinking business with a modern workshop, a skilled team, and genuine opportunities for long-term career progression while helping drive the continued success of the bodyshop. WHAT'S IN IT FOR YOU? Competitive Salary (£45,000 - £50,000 DOE) Monday to Friday Working Pattern (8:00am - 5:00pm) Full-Time, Permanent Position Modern Working Environment Ongoing Training & Development Career Progression Opportunities THE ROLE As a Vehicle Damage Assessor / Bodyshop Centre Manager, you will oversee the day-to-day operation of the accident repair centre while producing accurate repair estimates, managing workshop performance, and ensuring exceptional customer service from vehicle arrival through to delivery. Key Responsibilities: Carry out accurate vehicle damage assessments and prepare detailed repair estimates Manage the daily operation of the bodyshop, ensuring productivity, efficiency, and profitability Lead, motivate, and support the workshop team to achieve performance and quality targets Liaise with customers, insurance companies, engineers, suppliers, and manufacturers throughout the repair process Monitor repair progress and ensure vehicles are completed within agreed timescales Ensure all repairs comply with manufacturer repair methods, health and safety regulations, and company quality standards Manage workflow, resource planning, and customer expectations to maximise efficiency Drive exceptional customer satisfaction while maintaining high operational standards ABOUT YOU We're looking for an experienced and commercially minded automotive professional with strong leadership skills and an excellent understanding of accident repair operations. Previous experience as a Vehicle Damage Assessor, Bodyshop Centre Manager, Workshop Controller, or Bodyshop Manager Strong knowledge of accident repair methods, estimating systems, and insurance repair processes Experience using estimating platforms such as Audatex, GT Motive, or similar Proven ability to lead, motivate, and develop high-performing teams Excellent organisational, communication, and customer service skills Strong commercial awareness with the ability to manage workflow and productivity Full UK Driving Licence ATA VDA Accreditation advantageous but not essential Alternative Job Titles: Vehicle Damage Assessor / VDA / Bodyshop Centre Manager / Bodyshop Manager / Bodyshop General Manager / Accident Repair Centre Manager / Workshop Controller / Estimator / Bodyshop Operations Manager APPLY TODAY This is an excellent opportunity to join a growing business that values its employees, offers genuine career progression, and provides long-term stability. If you're looking for your next challenge, we'd love to hear from you. Apply now for immediate consideration. Please contact Job reference - 54138
Jul 12, 2026
Full time
VEHICLE DAMAGE ASSESSOR / BODYSHOP CENTRE MANAGER Location: Telford Salary: £45,000 - £50,000 Depending on Experience Job Type: Full-Time, Permanent Hours: Monday - Friday - 08:00 - 17:00 Looking for a role where your leadership skills are recognised, your earning potential is rewarded, and your career can continue to progress? If you're an experienced Vehicle Damage Assessor or Bodyshop Centre Manager looking for your next career move, this is an excellent opportunity to lead a professional accident repair centre where your expertise will make a real impact. Offering a competitive salary of up to £50,000 depending on experience, you'll be rewarded for your ability to deliver operational excellence, exceptional customer service, and high-quality repairs. Enjoy a healthy work-life balance with a Monday to Friday working pattern and no weekend working. You'll join a forward-thinking business with a modern workshop, a skilled team, and genuine opportunities for long-term career progression while helping drive the continued success of the bodyshop. WHAT'S IN IT FOR YOU? Competitive Salary (£45,000 - £50,000 DOE) Monday to Friday Working Pattern (8:00am - 5:00pm) Full-Time, Permanent Position Modern Working Environment Ongoing Training & Development Career Progression Opportunities THE ROLE As a Vehicle Damage Assessor / Bodyshop Centre Manager, you will oversee the day-to-day operation of the accident repair centre while producing accurate repair estimates, managing workshop performance, and ensuring exceptional customer service from vehicle arrival through to delivery. Key Responsibilities: Carry out accurate vehicle damage assessments and prepare detailed repair estimates Manage the daily operation of the bodyshop, ensuring productivity, efficiency, and profitability Lead, motivate, and support the workshop team to achieve performance and quality targets Liaise with customers, insurance companies, engineers, suppliers, and manufacturers throughout the repair process Monitor repair progress and ensure vehicles are completed within agreed timescales Ensure all repairs comply with manufacturer repair methods, health and safety regulations, and company quality standards Manage workflow, resource planning, and customer expectations to maximise efficiency Drive exceptional customer satisfaction while maintaining high operational standards ABOUT YOU We're looking for an experienced and commercially minded automotive professional with strong leadership skills and an excellent understanding of accident repair operations. Previous experience as a Vehicle Damage Assessor, Bodyshop Centre Manager, Workshop Controller, or Bodyshop Manager Strong knowledge of accident repair methods, estimating systems, and insurance repair processes Experience using estimating platforms such as Audatex, GT Motive, or similar Proven ability to lead, motivate, and develop high-performing teams Excellent organisational, communication, and customer service skills Strong commercial awareness with the ability to manage workflow and productivity Full UK Driving Licence ATA VDA Accreditation advantageous but not essential Alternative Job Titles: Vehicle Damage Assessor / VDA / Bodyshop Centre Manager / Bodyshop Manager / Bodyshop General Manager / Accident Repair Centre Manager / Workshop Controller / Estimator / Bodyshop Operations Manager APPLY TODAY This is an excellent opportunity to join a growing business that values its employees, offers genuine career progression, and provides long-term stability. If you're looking for your next challenge, we'd love to hear from you. Apply now for immediate consideration. Please contact Job reference - 54138
Time Appointments are delighted to be recruiting on behalf of a market-leading business on the outskirts of Colchester, who are seeking an experienced Customer Service Manager to lead and inspire their Customer Service and Technical Support teams. This is an excellent opportunity for a customer-focused leader with strong commercial acumen to join a well-established organisation that is committed to developing its people, promoting from within, and providing genuine opportunities for long-term career progression. Purpose of the Role Lead the Customer Service and Technical Support teams to deliver an outstanding customer experience while maximising sales opportunities and supporting business growth. You will oversee customer enquiries, quotations, orders, technical support, and complaint resolution, ensuring exceptional service standards, strong quotation conversion rates, and effective cross-functional collaboration. Key Responsibilities: Lead, coach, and develop the Customer Service and Technical Support teams Deliver excellent customer service across every customer interaction Manage customer enquiries, quotations, orders, and technical support efficiently Drive quotation conversion and identify opportunities to maximise sales Act as the escalation point for customer complaints, ensuring timely resolution Work closely with Sales, Operations, Production, Logistics and Finance to deliver a seamless customer experience Monitor and improve KPIs including customer satisfaction, response times, quotation conversion, and team performance Drive continuous improvement across processes, systems, and customer service delivery. Comply with all company Health, Safety and Environmental policies, actively support continuous improvement initiatives, and take responsibility for maintaining a safe and environmentally responsible workplace Success Measures High customer satisfaction and retention. Strong quotation conversion and sales performance. Fast response and complaint resolution times. Productive, engaged teams. Effective collaboration across departments. About You Proven experience leading and developing customer service teams. Strong customer service, commercial and sales skills. Technical aptitude with the ability to support customer enquiries. Calm, organised and able to prioritise in a fast-paced environment. Strong communication and problem-solving skills.
Jul 12, 2026
Full time
Time Appointments are delighted to be recruiting on behalf of a market-leading business on the outskirts of Colchester, who are seeking an experienced Customer Service Manager to lead and inspire their Customer Service and Technical Support teams. This is an excellent opportunity for a customer-focused leader with strong commercial acumen to join a well-established organisation that is committed to developing its people, promoting from within, and providing genuine opportunities for long-term career progression. Purpose of the Role Lead the Customer Service and Technical Support teams to deliver an outstanding customer experience while maximising sales opportunities and supporting business growth. You will oversee customer enquiries, quotations, orders, technical support, and complaint resolution, ensuring exceptional service standards, strong quotation conversion rates, and effective cross-functional collaboration. Key Responsibilities: Lead, coach, and develop the Customer Service and Technical Support teams Deliver excellent customer service across every customer interaction Manage customer enquiries, quotations, orders, and technical support efficiently Drive quotation conversion and identify opportunities to maximise sales Act as the escalation point for customer complaints, ensuring timely resolution Work closely with Sales, Operations, Production, Logistics and Finance to deliver a seamless customer experience Monitor and improve KPIs including customer satisfaction, response times, quotation conversion, and team performance Drive continuous improvement across processes, systems, and customer service delivery. Comply with all company Health, Safety and Environmental policies, actively support continuous improvement initiatives, and take responsibility for maintaining a safe and environmentally responsible workplace Success Measures High customer satisfaction and retention. Strong quotation conversion and sales performance. Fast response and complaint resolution times. Productive, engaged teams. Effective collaboration across departments. About You Proven experience leading and developing customer service teams. Strong customer service, commercial and sales skills. Technical aptitude with the ability to support customer enquiries. Calm, organised and able to prioritise in a fast-paced environment. Strong communication and problem-solving skills.
If you're a strong leader who knows how to set standards and get the best from a team , this could be the role for you. Grove Group are looking for a hands-on Business Manager to take ownership of our Burgess Hill site and drive performance across a fast-paced trade counter and warehouse operation. Branch Manager Burgess Hill, RH15 Full time, permanent Up to £30,000 - £45,000 per annum dependent on experience Please Note: Applicants must be authorised to work in the UK Grove Group is one of the UK's most respected suppliers to the vehicle repair and refinish industry, with over 100 years of experience supporting body shops and distribution partners nationwide. We're now looking for a experienced , hands-on Manager to lead our Burgess Hill branch. This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations. If you're a skilled people manager who can bring energy, structure and accountability to a team, we want to hear from you. About the Role Our branches operate like busy trade counters with a warehouse behind them. On any given day the team could be: Serving customers at the trade counter Mixing automotive paints Preparing and dispatching deliveries Managing stock and supplier orders You'll lead a team of 9 , ensuring the branch runs smoothly, efficiently and professionally. The current staff boast over 60 years' combined industry expertise, meaning you can focus on what matters most: leading the team and driving standards. Key Responsibilities: You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships. Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required Oversee daily branch operations, ensuring the trade counter, warehouse activities and paint mixing services run smoothly and efficiently Manage stock control, maintaining accurate stock levels, investigating discrepancies and ensuring products are available to meet customer demand Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation Ensure compliance with company policies, including health & safety, security and operational procedures Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly Maintain a professional, organised branch environment, ensuring high standards of housekeeping and presentation at all times Who we are looking for: First and foremost you will be a strong people manager . You might come from a background such as: Branch Manager Trade Counter Manager Operations Manager Automotive / motor trade management Warehouse or distribution leadership Most importantly, you will: Be confident managing teams and addressing performance issues Have experience improving standards and driving cultural change Be organised, practical and hands-on Be comfortable working in a fast-paced operational environment Have excellent communication and leadership skills If you are someone who leads from the front, sets clear expectations and can drive positive culture change, apply today! How to apply for the Branch Manager role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Business Manager, Branch Manager, Automotive, Service Manager, Administrator, Operations, Team Leader.
Jul 12, 2026
Full time
If you're a strong leader who knows how to set standards and get the best from a team , this could be the role for you. Grove Group are looking for a hands-on Business Manager to take ownership of our Burgess Hill site and drive performance across a fast-paced trade counter and warehouse operation. Branch Manager Burgess Hill, RH15 Full time, permanent Up to £30,000 - £45,000 per annum dependent on experience Please Note: Applicants must be authorised to work in the UK Grove Group is one of the UK's most respected suppliers to the vehicle repair and refinish industry, with over 100 years of experience supporting body shops and distribution partners nationwide. We're now looking for a experienced , hands-on Manager to lead our Burgess Hill branch. This is a fantastic opportunity for someone who thrives in a practical environment, enjoys building high-performing teams, and isn't afraid to set clear expectations. If you're a skilled people manager who can bring energy, structure and accountability to a team, we want to hear from you. About the Role Our branches operate like busy trade counters with a warehouse behind them. On any given day the team could be: Serving customers at the trade counter Mixing automotive paints Preparing and dispatching deliveries Managing stock and supplier orders You'll lead a team of 9 , ensuring the branch runs smoothly, efficiently and professionally. The current staff boast over 60 years' combined industry expertise, meaning you can focus on what matters most: leading the team and driving standards. Key Responsibilities: You will take full responsibility for the day-to-day running of the branch, from stock and service to team performance and customer relationships. Lead and manage the team, setting clear standards, providing training, conducting appraisals and addressing performance where required Oversee daily branch operations, ensuring the trade counter, warehouse activities and paint mixing services run smoothly and efficiently Manage stock control, maintaining accurate stock levels, investigating discrepancies and ensuring products are available to meet customer demand Support order processing and deliveries, ensuring goods are prepared accurately and dispatched promptly to customers Deliver excellent customer service, responding to enquiries, resolving issues and building strong relationships with trade customers Maintain branch administration and financial controls, including cash handling, banking, credit control procedures and accurate documentation Ensure compliance with company policies, including health & safety, security and operational procedures Work closely with the sales team to support branch targets, promote company products and contribute to new business opportunities Communicate effectively with internal teams, including sales, purchasing and accounts, to keep branch operations running smoothly Maintain a professional, organised branch environment, ensuring high standards of housekeeping and presentation at all times Who we are looking for: First and foremost you will be a strong people manager . You might come from a background such as: Branch Manager Trade Counter Manager Operations Manager Automotive / motor trade management Warehouse or distribution leadership Most importantly, you will: Be confident managing teams and addressing performance issues Have experience improving standards and driving cultural change Be organised, practical and hands-on Be comfortable working in a fast-paced operational environment Have excellent communication and leadership skills If you are someone who leads from the front, sets clear expectations and can drive positive culture change, apply today! How to apply for the Branch Manager role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Business Manager, Branch Manager, Automotive, Service Manager, Administrator, Operations, Team Leader.