Corporate Receptionist - Stone - Temporary (Immediate Start) Location: Stone, Staffordshire Hours of Work: Mon - Fri 8am - 4:30pm Hourly Pay Rate: 16.88p/h Via Umbrella A World Leading Service Provider who operates on an International scale is seeking an experienced Corporate Receptionist based in the Stone Staffordshire area on a 1 Months Temporary contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment. Key Responsibilities include: Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required) Management of the staff car parking and visitor spaces. Arrange all business lunches, conference room bookings and conference calls dial in. Ensure the front of house is kept tidy and regular checks of visitor washrooms. Manage all incoming and outgoing post, parcels and couriers Welcome delivery drivers and couriers. Sign for parcels and place in post room for recipient to collect (keep records). Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls. To answer internal calls only. Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager). To keep all Front of House Literature up to date and tidy The successful candidate must be able to demonstrate the following: Customer Service and Front of House experience is required. Excellent communication (face to face, telephone and written) Well presented with excellent attention to detail. Extremely organised individual. If this role would be of any interest or you know someone that might be of interest then please do apply below
Jul 07, 2026
Seasonal
Corporate Receptionist - Stone - Temporary (Immediate Start) Location: Stone, Staffordshire Hours of Work: Mon - Fri 8am - 4:30pm Hourly Pay Rate: 16.88p/h Via Umbrella A World Leading Service Provider who operates on an International scale is seeking an experienced Corporate Receptionist based in the Stone Staffordshire area on a 1 Months Temporary contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment. Key Responsibilities include: Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required) Management of the staff car parking and visitor spaces. Arrange all business lunches, conference room bookings and conference calls dial in. Ensure the front of house is kept tidy and regular checks of visitor washrooms. Manage all incoming and outgoing post, parcels and couriers Welcome delivery drivers and couriers. Sign for parcels and place in post room for recipient to collect (keep records). Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls. To answer internal calls only. Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager). To keep all Front of House Literature up to date and tidy The successful candidate must be able to demonstrate the following: Customer Service and Front of House experience is required. Excellent communication (face to face, telephone and written) Well presented with excellent attention to detail. Extremely organised individual. If this role would be of any interest or you know someone that might be of interest then please do apply below
Temporary Receptionist, 3 Month Contract Location: London Contract: Temporary, 3 Months Hours: Full Time, 8.30am - 5.30pm We are currently recruiting for a professional and personable Temporary Receptionist to join a prestigious organisation based in London on a 3-month temporary assignment . This is an excellent opportunity for an experienced receptionist who thrives in a fast-paced corporate environment and takes pride in delivering an exceptional front-of-house experience. The Role As the first point of contact for employees and visitors, you will play a key role in ensuring the smooth day-to-day running of the office. You'll provide a warm, professional welcome while supporting the wider employee experience team with a variety of administrative and office coordination duties. Key Responsibilities Providing a professional and welcoming reception service for all visitors, employees and clients. Managing the reception area to ensure it is presented to the highest standard at all times. Answering and directing incoming telephone calls, taking messages and responding to enquiries. Coordinating visitor arrivals, issuing passes and notifying hosts of their guests. Managing meeting room bookings and ensuring rooms are prepared for meetings. Arranging catering and hospitality for meetings and events. Coordinating incoming and outgoing post, deliveries and courier services. Liaising with building management regarding visitor access and facilities queries. Supporting the wider team with administrative tasks and office projects. Assisting with additional administrative duties to ensure the efficient running of the London office. About You We're looking for someone who is confident, organised and enjoys providing outstanding customer service. You'll be proactive, adaptable and capable of managing multiple priorities while maintaining a professional and approachable manner. To be successful, you'll have: Previous experience in a receptionist or front-of-house role. A polished and professional presentation with excellent interpersonal skills. Exceptional customer service and relationship-building abilities. Strong organisational skills with the ability to prioritise a busy workload. Excellent verbal and written communication skills. A high level of attention to detail and discretion when handling confidential information. A flexible, team-focused approach with a willingness to support colleagues. The ability to thrive in a busy, professional corporate environment. Good working knowledge of Microsoft Office, including Outlook, Word and Excel. If you're available immediately and looking for your next temporary opportunity within a prestigious environment, we'd love to hear from you. Apply today!
Jul 07, 2026
Seasonal
Temporary Receptionist, 3 Month Contract Location: London Contract: Temporary, 3 Months Hours: Full Time, 8.30am - 5.30pm We are currently recruiting for a professional and personable Temporary Receptionist to join a prestigious organisation based in London on a 3-month temporary assignment . This is an excellent opportunity for an experienced receptionist who thrives in a fast-paced corporate environment and takes pride in delivering an exceptional front-of-house experience. The Role As the first point of contact for employees and visitors, you will play a key role in ensuring the smooth day-to-day running of the office. You'll provide a warm, professional welcome while supporting the wider employee experience team with a variety of administrative and office coordination duties. Key Responsibilities Providing a professional and welcoming reception service for all visitors, employees and clients. Managing the reception area to ensure it is presented to the highest standard at all times. Answering and directing incoming telephone calls, taking messages and responding to enquiries. Coordinating visitor arrivals, issuing passes and notifying hosts of their guests. Managing meeting room bookings and ensuring rooms are prepared for meetings. Arranging catering and hospitality for meetings and events. Coordinating incoming and outgoing post, deliveries and courier services. Liaising with building management regarding visitor access and facilities queries. Supporting the wider team with administrative tasks and office projects. Assisting with additional administrative duties to ensure the efficient running of the London office. About You We're looking for someone who is confident, organised and enjoys providing outstanding customer service. You'll be proactive, adaptable and capable of managing multiple priorities while maintaining a professional and approachable manner. To be successful, you'll have: Previous experience in a receptionist or front-of-house role. A polished and professional presentation with excellent interpersonal skills. Exceptional customer service and relationship-building abilities. Strong organisational skills with the ability to prioritise a busy workload. Excellent verbal and written communication skills. A high level of attention to detail and discretion when handling confidential information. A flexible, team-focused approach with a willingness to support colleagues. The ability to thrive in a busy, professional corporate environment. Good working knowledge of Microsoft Office, including Outlook, Word and Excel. If you're available immediately and looking for your next temporary opportunity within a prestigious environment, we'd love to hear from you. Apply today!
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to cover holidays and sickness we would love to hear from you. What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls Testing fire alarms when required Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests Additional ad hoc reception duties as they arise What experience do you require for the Receptionist /Front of House Host? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting would be beneficial Computer literate and good with phone systems Excellent communication skills Strong customer service and well organised What will you LOVE about the role of Receptionist /Front of House Host? Work hours: Monday - Friday 8 am to 5pm Pay rate 13.45 p/h Weekly pay Paid holidays up to 28 days per year Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jul 04, 2026
Seasonal
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to cover holidays and sickness we would love to hear from you. What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls Testing fire alarms when required Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests Additional ad hoc reception duties as they arise What experience do you require for the Receptionist /Front of House Host? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting would be beneficial Computer literate and good with phone systems Excellent communication skills Strong customer service and well organised What will you LOVE about the role of Receptionist /Front of House Host? Work hours: Monday - Friday 8 am to 5pm Pay rate 13.45 p/h Weekly pay Paid holidays up to 28 days per year Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to long term cover, we would love to hear from you. What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests Additional ad hoc reception duties as they arise What experience do you require for the Receptionist /Front of House Host? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting would be beneficial Excellent communication skills Strong customer service and well organised What will you LOVE about the role of Receptionist /Front of House Host? Work hours: Monday - Friday 12 noon to 6pm Pay rate 13.45 per hour Weekly pay Paid holidays up to 28 days per year Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jul 03, 2026
Seasonal
Our client is a leading UK Property Specialist established almost 40 years ago with stunning offices across the UK. Jobwise work in partnership to provide temporary reception cover across the portfolio of properties. Each building is unique and whilst the product and sites are highly prestigious the internal teams are very friendly. If you are looking for flexible temporary work that range from ad hoc days to long term cover, we would love to hear from you. What you will be doing as a Receptionist /Front of House Host? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests Additional ad hoc reception duties as they arise What experience do you require for the Receptionist /Front of House Host? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting would be beneficial Excellent communication skills Strong customer service and well organised What will you LOVE about the role of Receptionist /Front of House Host? Work hours: Monday - Friday 12 noon to 6pm Pay rate 13.45 per hour Weekly pay Paid holidays up to 28 days per year Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Temporary Receptionist / Welcome Host Location: CA1 Area C ontract: 1-Month Temporary Assignment Start Date: Immediate We are looking for a professional, personable, and well-presented Receptionist / Welcome Host to be the first point of contact in a busy, professional office environment. Key Responsibilities: Answer incoming telephone calls professionally and courteously Greet and welcome visitors Prepare refreshments for guests Escort visitors to meeting and conference rooms Maintain a professional and welcoming front-of-house presence at all times Working Hours: Monday to Friday 8:45am - 5:00pm 37.5 hours per week 45-minute lunch break Pay Rate: 12.71 per hour Candidate Requirements: Friendly, approachable, and confident manner Strong communication and interpersonal skills Professional appearance and attitude Willingness to support front-of-house and reception duties How to Apply: Send your CV to Or call (phone number removed) for further information. A short Microsoft Teams interview will be required. Successful candidates will be able to start immediately - apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 02, 2026
Seasonal
Temporary Receptionist / Welcome Host Location: CA1 Area C ontract: 1-Month Temporary Assignment Start Date: Immediate We are looking for a professional, personable, and well-presented Receptionist / Welcome Host to be the first point of contact in a busy, professional office environment. Key Responsibilities: Answer incoming telephone calls professionally and courteously Greet and welcome visitors Prepare refreshments for guests Escort visitors to meeting and conference rooms Maintain a professional and welcoming front-of-house presence at all times Working Hours: Monday to Friday 8:45am - 5:00pm 37.5 hours per week 45-minute lunch break Pay Rate: 12.71 per hour Candidate Requirements: Friendly, approachable, and confident manner Strong communication and interpersonal skills Professional appearance and attitude Willingness to support front-of-house and reception duties How to Apply: Send your CV to Or call (phone number removed) for further information. A short Microsoft Teams interview will be required. Successful candidates will be able to start immediately - apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you looking for your next reception role? Do you have a passion for providing excellent customer service? We have an exciting opportunity to work on reception in a highly prestigious managed office building in the centre of Edinburgh. This role offers free parking, weekly pay, paid training and and the chance to work with a great team. This is a flexible temporary role starting June 23rd until July 3rd 8am - 5pm What you will be doing on Reception, in this Front of House role? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls. Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests Additional ad hoc reception duties as they arise What experience do you require for this Receptionist Front of House role? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting events Excellent communication skills Strong customer service and well organised What you will LOVE about the role of Front of House/ Reception role? Work hours: Monday - Friday 8 am to 5pm Pay rate 13.45 p/h Weekly pay Holiday pay Free parking Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Jul 01, 2026
Seasonal
Are you looking for your next reception role? Do you have a passion for providing excellent customer service? We have an exciting opportunity to work on reception in a highly prestigious managed office building in the centre of Edinburgh. This role offers free parking, weekly pay, paid training and and the chance to work with a great team. This is a flexible temporary role starting June 23rd until July 3rd 8am - 5pm What you will be doing on Reception, in this Front of House role? This role would consist of multiple assignments varying in length to cover annual leave, training and sickness Responsible for providing Reception support and ensuring seamless and quality customer service for all guests and employees at the company Be the first point of call for all guests & visitors - greeting them on arrival and handling their enquiries Answering and directing phone calls. Managing conference room bookings and ensuring that they are set up and ready for use. Arranging refreshment and catering requests Additional ad hoc reception duties as they arise What experience do you require for this Receptionist Front of House role? A background in hospitality, Front of House or within a customer-oriented business Previous experience in reception or hosting events Excellent communication skills Strong customer service and well organised What you will LOVE about the role of Front of House/ Reception role? Work hours: Monday - Friday 8 am to 5pm Pay rate 13.45 p/h Weekly pay Holiday pay Free parking Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Job Title: WORKPLACE EXPERIENCE HOST Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all clients, customers, colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language. Ensure that visitor and client arrivals are communicated to relevant personnel and that visitors are met in line with warm welcome. This includes offering toilet facilities and offering to take any coat/bags (See Pillars of Excellence guideline). Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Ensure visitors are kept informed of any delays. Maintain company culture: Uphold professional atmosphere in reception area. Assist the Workplace Team and CBRE community with general administrative support. Assist with on-boarding process - including new employee orientation and welcoming procedures. First day orientation management. Help manage community requests, complaints and queries regarding Workplace services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Complete weekly diary duties. Ensure cleanliness: Maintain clean, professional, and inviting front-of-house areas by working with onsite cleaning team. To communicate regularly with the Workplace Coordinator and Facilities Manager with any new and important issues that may arise. Site Specific Responsibilities: Direct visitors: Guide employees and guests to their desired destinations within the premises Provide visitor WI-FI access and getting set up assistance. Arrange for First Aider attendance in the event of an accident/incident. Escalate to CBRE management team and notify client. Management of unannounced visits by Regulator or Government body (e.g. Police, EHO, Fire Brigade). Management of 3rd parties serving of legal documents to the building. Ensuring site BCP procedures are understood and can be carried out at short notice. Working closely with Elekta HR team to ensure that all telephony directories are compiled and up to date. Internal and External Calls: Respond to phone enquiries promptly and professionally and ensure no personal information is gathered. Remaining calm and in 'control in' in the event of personnel / Visitors becoming agitated and frustrated. Creating access passes for visitors and issuing temporary access passes for Elekta staff (if forgotten) and working with the onsite security team to ensure data is captured correctly allowing for accurate reporting. Travel Support, Assist visitors with travel information and arrangements. Booking of Hire Vehicles and Taxis. Checking Executive Briefing Centre (EBC) at the start of each day and ensure any observations / issues are logged to the CBRE team. Elekta EBC manager to be notified. Assisting with conducting Cornerstone Floor Checks and Meeting Room Conditions. Administrative support and supplier management. Managing of incoming and outgoing post duties. Escalate any breaches in security or access protocols to the appropriate manager and Security team as soon as reasonably practical to do so. Experience Required: Communication Skills - Have excellent time management and communication skills (verbal and written). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. Display excellent personal presentation and interpersonal skills. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - Develop strong customer relationships by listening to and satisfying customer needs. Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally. Be able to offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive. Qualifications / Experience / Professional Memberships: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.
Jul 01, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Job Title: WORKPLACE EXPERIENCE HOST Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all clients, customers, colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language. Ensure that visitor and client arrivals are communicated to relevant personnel and that visitors are met in line with warm welcome. This includes offering toilet facilities and offering to take any coat/bags (See Pillars of Excellence guideline). Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Ensure visitors are kept informed of any delays. Maintain company culture: Uphold professional atmosphere in reception area. Assist the Workplace Team and CBRE community with general administrative support. Assist with on-boarding process - including new employee orientation and welcoming procedures. First day orientation management. Help manage community requests, complaints and queries regarding Workplace services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Complete weekly diary duties. Ensure cleanliness: Maintain clean, professional, and inviting front-of-house areas by working with onsite cleaning team. To communicate regularly with the Workplace Coordinator and Facilities Manager with any new and important issues that may arise. Site Specific Responsibilities: Direct visitors: Guide employees and guests to their desired destinations within the premises Provide visitor WI-FI access and getting set up assistance. Arrange for First Aider attendance in the event of an accident/incident. Escalate to CBRE management team and notify client. Management of unannounced visits by Regulator or Government body (e.g. Police, EHO, Fire Brigade). Management of 3rd parties serving of legal documents to the building. Ensuring site BCP procedures are understood and can be carried out at short notice. Working closely with Elekta HR team to ensure that all telephony directories are compiled and up to date. Internal and External Calls: Respond to phone enquiries promptly and professionally and ensure no personal information is gathered. Remaining calm and in 'control in' in the event of personnel / Visitors becoming agitated and frustrated. Creating access passes for visitors and issuing temporary access passes for Elekta staff (if forgotten) and working with the onsite security team to ensure data is captured correctly allowing for accurate reporting. Travel Support, Assist visitors with travel information and arrangements. Booking of Hire Vehicles and Taxis. Checking Executive Briefing Centre (EBC) at the start of each day and ensure any observations / issues are logged to the CBRE team. Elekta EBC manager to be notified. Assisting with conducting Cornerstone Floor Checks and Meeting Room Conditions. Administrative support and supplier management. Managing of incoming and outgoing post duties. Escalate any breaches in security or access protocols to the appropriate manager and Security team as soon as reasonably practical to do so. Experience Required: Communication Skills - Have excellent time management and communication skills (verbal and written). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. Display excellent personal presentation and interpersonal skills. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - Develop strong customer relationships by listening to and satisfying customer needs. Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally. Be able to offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive. Qualifications / Experience / Professional Memberships: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in London. About the Role: To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client's facility. To ensure effective communication with client, peers, building tenants and management at all times. Key Tasks: Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly Ensure image of front of house is maintained Process and monitor requests to book meeting rooms / training rooms, ensuring all requirements are satisfied. (AV, seating layout, hospitality, climate). Monitor conference room booking system, ensure we deliver a proactive and professional service to client Assist with organisation of larger meeting and event bookings with the client. Coordinating with the back of house team to support events Log, monitor, update helpdesk calls for faults and required improvements; update and complete when applicable Ensure that clients security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures Fire Warden for the client floor Liaise with security to ensure overall service to users in the building is maintained Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained Continually communicate building issues to end users, client and CBRE Management team. Escalate urgent issues identified through to the Workplace Experience Manager Floor walks of client floor and rooms to ensure environment is presentable and everything is working, To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported on the Harbour App Work with and support other members of the team Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training Carry out any other reasonable tasks as and when required as requested by CBRE FM team. Work with other team members of the CBRE FM team within the Region and when required, UK & I team Skills and Experience: Customer Service Skills Excellent Communication skills Works well in a team environment Self-motivated and resourceful. Ability to organise and prioritise own workload Service orientated attitude combined with innovative thinking Good level of PC and MS office skills Experience of similar environment; commitment to team culture and approach to service delivery Evidence of Excellent Customer Service Delivery Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jun 30, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in London. About the Role: To ensure that customer satisfaction is maintained at the highest level by providing a high quality and pro-active service in the client's facility. To ensure effective communication with client, peers, building tenants and management at all times. Key Tasks: Ensure visitors/calls are dealt with in a welcoming, courteous and professional manner, seeking to anticipate their needs where possible Ensure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptly Ensure image of front of house is maintained Process and monitor requests to book meeting rooms / training rooms, ensuring all requirements are satisfied. (AV, seating layout, hospitality, climate). Monitor conference room booking system, ensure we deliver a proactive and professional service to client Assist with organisation of larger meeting and event bookings with the client. Coordinating with the back of house team to support events Log, monitor, update helpdesk calls for faults and required improvements; update and complete when applicable Ensure that clients security and emergency procedures are adhered to at all times, taking an active role in an evacuation of the building as laid down in the Incident Control procedures Fire Warden for the client floor Liaise with security to ensure overall service to users in the building is maintained Maintain security and safety standards as required, ensuring that visitors are escorted and contractors do not have access to areas without the appropriate authorisation or supervision maintained Continually communicate building issues to end users, client and CBRE Management team. Escalate urgent issues identified through to the Workplace Experience Manager Floor walks of client floor and rooms to ensure environment is presentable and everything is working, To work within the requirements of the clients / CBRE Health & Safety Policy, ensuring that all non-conformances and opportunities for improvement are reported on the Harbour App Work with and support other members of the team Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training Carry out any other reasonable tasks as and when required as requested by CBRE FM team. Work with other team members of the CBRE FM team within the Region and when required, UK & I team Skills and Experience: Customer Service Skills Excellent Communication skills Works well in a team environment Self-motivated and resourceful. Ability to organise and prioritise own workload Service orientated attitude combined with innovative thinking Good level of PC and MS office skills Experience of similar environment; commitment to team culture and approach to service delivery Evidence of Excellent Customer Service Delivery Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday
Sep 24, 2025
Full time
What you'll be doing Facilities duties: Support the delivery of all building management, facilities and maintenance services at Carmelite House. Conduct regular inspections of all Hachette occupied floor areas, communal spaces, meeting rooms, shower and toilet facilities, etc. Recording of all defects, faults, breakdowns and repairs onto on-line tracker registers Reporting faults and breakdowns to the specific approved contractor or appointed service provider for actioning and ensure they are attended to and resolved within the given time frames. Manage and maintain the Facilities Help Desk email account, ensuring all requests, enquiries and reports are responded to and resolved in a timely and efficient manner. Carry out regular checks on first aid box contents, central stationery stocks, notice board posters and general signage to ensure they are at the correct levels and displays are current. To provide ad hoc support to the Post Room team in their daily duties as may be necessary including setting up/re-setting of furniture for larger conference events. To provide ad hoc support to the Print Room team as may be necessary. Assist the Building Manager with the delivery of Health &Safety checks and to participate in emergency planning, incident management and building evacuations as required. Manage and process the Meridian compliance database system, including chasing up and up-dating due and expired documentation and relevant actions. To assist the receptionist in Co-ordinating approved quotations, raising purchase orders on the SAP system for sending out to service providers. Organise Fire Marshall and First Aid training for staff members, including up-dating training records and display posters. Be the Facilities team representative for all new staff starters and leavers procedures including carrying out building induction tours. Lifting and transporting standard boxes of books and furniture items, etc, with the aid of suitable, designated, trollies. Assist the Receptionist in managing the access control system, setting up and printing new ID cards as required Manage the various types of lockers located around the building including key issuing and up-dating admin database records. Order specific stationery and furniture items for the team and other users including DSE working from home equipment requirements. Assist with internal office churn moves in terms of furniture relocations, desk set ups and general ad-hoc tasks. Collate and record daily building occupancy statistics. Management of the 6th Story are area display books and how they are presented. Organise regular collection of charity and/or surplus books from floors for re-assignment to other display areas or disposal. Recording and safe storage of all lost property items ready for collection or disposal after set period of time. To be first line support cover for the reception desk during Receptionist lunch time and short term sick periods. Reception duties: Greet visitors, staff and contractors in a professional and courteous manner at all times. Answer and manage incoming calls, emails and enquiries in a friendly, efficient and effective way. Maintain a tidy and welcoming reception desk, ensuring area remains presentable and clutter free at all times. Manage the visitor management system, recording visitor arrivals and contacting the respective host. Issue daily temporary staff access passes and recording them on the card management database system This is not an exclusive or exhaustive list of duties, and the job holder be required to undertake such other tasks as may reasonably be required. Who we are looking for Skills/Knowledge/Personal Attributes: Previous experience working within a facilities, property management or hotel environment is essential. Excellent communication and interpersonal skills with a professional and client focus demeanour. Polite, courteous and have a personable and approachable manner. Strong IT skills including Microsoft Office (Excel, Word, Power Point and Teams). Ability to work under pressure, including dealing with ever changing priorities. Working style that encourages team work both within the role and across business functions. Collaborative working spirit that enhances and builds effective working relationships both internally and externally. The ability to multi-task effectively and prioritise workloads on a daily basis. A positive "can do" attitude with the ability to use their own initiative. Have an innovative and self-motivated mindset to resolve problems and improve processes and systems. Excellent written and spoken communication skills. Be customer focussed and have the confidence to effectively deal with difficult situations as they may arise. Qualifications/Certifications: IOSH or other Health & Safety qualifications (desirable) NVQ in Business Admin, Customer Services or Property Management (desirable) Manual Handling trained (desirable) Emergency First Aid and Fire Marshall trained (or a willingness to complete training) What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks Season ticket loans And much more! The role will be based at our London office, Carmelite House, Monday to Friday