105 jobs found

About the Role We are seeking a highly organised and customer-focused Customer Care Coordinator to join our team. This role is responsible for ensuring customers experience a seamless transition from the sales process through to aftercare, providing exceptional service and support throughout the defects and maintenance period.You will act as the key point of contact for customers, clients, contractors, and maintenance operatives, coordinating defect resolution work, managing appointments, maintaining accurate records, and ensuring high levels of customer satisfaction. Key ResponsibilitiesCustomer Service & Defects Management Ensure customers experience a smooth transition from sales to aftersales. Act as the first point of contact for customers reporting defects and maintenance issues. Respond promptly to customer enquiries via telephone and email. Liaise with customers throughout the defects process, keeping them informed until issues are fully resolved. Assist in managing reported defects through to an effective and timely resolution. Maintain high levels of customer satisfaction through excellent communication and service delivery. Coordination & Scheduling Assist in organising and coordinating direct maintenance operatives. Work closely with external contractors to ensure works are completed within agreed timescales. Book appointments and arrange access for maintenance visits. Organise weekly work schedules and diaries for maintenance operatives. Raise work schedules and job orders using the company's CRM system. Send appointment letters and weekly SMS reminders to customers. Administration & Reporting Set up new contracts on internal CRM systems. Maintain contract and development records, including uploading handover certificates, correspondence, and recording handover dates. Keep accurate records of all defects, communications, appointments, and completed work. Prepare monthly reports on DLP schedules and contract closures. Liaise regularly with the Customer Care Manager and provide updates as required. Compliance Adhere to all company Health & Safety policies and procedures. Take reasonable care for your own health and safety and that of colleagues, customers, and contractors. Support the company's commitment to Equality, Diversity, and Inclusion policies and practices. Skills & Experience Previous experience in an administration, customer service, scheduling, or coordinator role. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills. Confident using CRM systems and Microsoft Office applications. Strong attention to detail and accuracy. Ability to work effectively with customers, contractors, and internal stakeholders. A proactive and collaborative approach to problem-solving. What We're Looking For Excellent customer service skills. Strong planning and coordination abilities. Ability to work in a fast-paced environment. Professional and approachable manner. Positive attitude with a focus on delivering results. Team player with excellent interpersonal skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Location:- Reading Job Title:- Vehicle Technician (Level 2) Salary 37,440 + overtime ( 40,000 We are recruiting for an Independent Garage in the Reading Area for a Level 2 Qualified Light Vehicle Technician. This is a top family-run and owned site, that train and progress all their Technicians to the top level, and historically they have progressed them all the way up to Master Level (with an MOT license too). If you are stuck in your current role without your Level 3 and going nowhere, this is your chance. Up to 37,440 + bonuses 8-5pm Mon - Fri with 1/2 weekends only which is paid at time and a half Independently owned and grown workshop that deals with all the work of a fully operating independent garage, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Workshop Controller Franchised Motor Dealership - Watford area We are currently recruiting for an experienced Workshop Controller to lead a busy and growing aftersales operation. This is an excellent opportunity for an ambitious individual with strong leadership skills and a passion for delivering high standards across the workshop. As Workshop Manager, you will oversee a highly productive team, ensuring efficiency, quality and customer satisfaction remain at the heart of the operation. What's on Offer: £36,00 basic salary Realistic OTE of £50,000 Monday to Friday hours (08:00 - 18:00). Stable, long-term career progression. Key Responsibilities Manage the day-to-day running of the workshop and service department. Lead, motivate and develop a team of Technicians and apprentices. Drive workshop productivity and efficiency to achieve performance targets. Maintain high standards of workmanship, health and safety, and customer service. Monitor KPIs and implement processes to maximise profitability and performance. Support and coach team members to ensure continued development. Requirements Previous experience as a Workshop Manager/Controller or strong experience as a Service Advisor Minimum of 2-3 years' experience in a similar automotive management role. Strong organisational and leadership skills. Ability to manage a fast-paced environment while maintaining exceptional standards. Excellent communication and people management abilities. If you have the experience and leadership qualities to drive workshop performance and deliver outstanding results, we would like to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.

Assistant Aftersales Manager Franchised Motor Dealership - Birmingham area Salary: From 35,600 (depending on experience) + Excellent Benefits Hours: 42.5 hours per week An exciting opportunity has arisen for an experienced Assistant Aftersales Manager to join a successful main dealership representing one of the automotive industry's most recognised brands. Working closely with the Aftersales Manager, you will support the day-to-day running of the Service Department, helping to drive performance, maximise efficiency, and deliver an outstanding customer experience. This is a fantastic opportunity for someone with strong aftersales experience who is ready to take the next step in their career. Key Responsibilities Support the effective management of the dealership's Aftersales operation. Lead, motivate and develop the service team to achieve departmental targets. Ensure the highest levels of customer satisfaction are maintained. Maximise departmental efficiency, productivity and profitability. Resolve customer concerns professionally and effectively. Support the achievement of key performance indicators and business objectives. Identify opportunities to improve processes and enhance performance. About You Previous experience within a main franchised dealership is essential. Strong knowledge of aftersales operations. Full working knowledge of Keyloop/Kerridge. Proven track record of delivering excellent customer service. Strong leadership, organisational and communication skills. Ability to lead by example and inspire a team. What's on Offer? Salary from 35,600, depending on experience 42.5-hour working week 33 days annual leave including bank holidays Annual leave buy and sell scheme Pension scheme and life assurance Vehicle purchase scheme Discounts on servicing, parts and repairs Cycle to Work scheme Paid volunteering day each year Access to a wide range of employee discounts Ongoing training, development and career progression If you have the experience, leadership skills and customer-focused approach we're looking for, we'd love to hear from you. Interested? Apply now or get in touch to find out more. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Assistant Aftersales Manager opportunity in Birmingham Contract: Permanent, Full-Time (42.5 hours per week) Salary: From 16.12 per hour plus performance bonus, 33 days holiday, life assurance, pension and additional benefits. We are seeking an experienced Assistant Aftersales Manager to join a busy and customer-focused automotive dealership. This is an excellent opportunity for a motivated leader with strong operational and customer service skills who is looking to further develop their career within a successful and growing business. Working closely with senior management, you will support the day-to-day operation of the Aftersales Department, ensuring exceptional customer service standards, strong team performance, and efficient departmental operations. Key Responsibilities as a Assistant Aftersales Manager: Support the effective management of the dealership Aftersales function. Assist in overseeing service department operations to maximise efficiency and profitability. Lead, motivate and develop team members to achieve departmental and business objectives. Deliver an outstanding customer experience and ensure customer concerns are resolved professionally and promptly. Build long-term customer relationships through excellent service and communication. Anticipate customer needs and proactively identify solutions. Ensure all available resources are utilised effectively to support business performance. Provide guidance and support to colleagues through your technical knowledge and experience. Identify opportunities to improve processes, increase quality, and reduce inefficiencies. Maintain high standards of professionalism, compliance, and customer care. Assistant Aftersales Manager Requirements: Previous experience in an Assistant Aftersales Manager, Service Manager, Workshop Controller, or similar leadership role within a franchised automotive dealership. Strong knowledge of Aftersales operations and service department processes. Experience using Keyloop/Kerridge dealership management systems. A proven track record of delivering excellent customer service and achieving operational targets. Strong leadership, organisational, and communication skills. The ability to perform effectively in a fast-paced, commercially driven environment. Proficiency in Microsoft Outlook, Excel, and Word. Relevant automotive technical qualifications (NVQ, ATA, HFC, or equivalent) desirable. A full UK driving licence with fewer than 9 penalty points. The legal right to work in the UK. Benefits for the Assistant Aftersales Manager: Competitive salary and bonus package. 33 days annual leave including bank holidays. Annual leave purchase and sell scheme. Pension scheme and life assurance. Employee vehicle purchase programme. Discounts on servicing, repairs and parts. Cycle to Work scheme. Employee discount platform. One paid volunteering day each year. Ongoing training and professional development. Clear career progression opportunities. Comprehensive induction and onboarding programme. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Birmingham and West Midlands, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Workshop Controller Franchised Motor Dealership - Wembley area Salary: From 37,700 (depending on experience) + Excellent Benefits Hours: 45 hours per week An exciting opportunity has arisen for an experienced Workshop Controller to join a successful main dealership representing one of the automotive industry's most recognised brands. Reporting to the Aftersales Manager, you will be responsible for the efficient day-to-day operation of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and exceptional levels of customer service are maintained. This role is ideal for a motivated leader who can inspire technicians, drive performance, and ensure the smooth flow of work through the workshop. Key Responsibilities Allocate work effectively to Technicians to maximise productivity and efficiency. Monitor the progress of vehicles through the workshop and ensure deadlines are met. Liaise closely with the Service Department to deliver a seamless customer experience. Provide technical support and guidance to colleagues and customers when required. Lead, coach and motivate the workshop team to achieve performance targets. Ensure all incoming work is planned and managed effectively. Maintain high standards of quality, compliance, stock control and Health & Safety. Support the achievement of departmental KPIs and business objectives. About You Minimum of 2 years' experience in a Workshop Controller or similar role within a main franchised dealership. Strong leadership skills with the ability to motivate and develop a team. Excellent organisational and communication skills. Strong technical knowledge and understanding of workshop operations. Customer-focused with a commitment to delivering exceptional service. Ability to work in a fast-paced environment and prioritise effectively. What's on Offer? Salary from 37,700, depending on experience 45-hour working week 33 days annual leave including bank holidays Annual leave buy and sell scheme Pension scheme and life assurance Vehicle purchase scheme Discounts on servicing, parts and repairs Cycle to Work scheme Paid volunteering day each year Access to a wide range of employee discounts Ongoing training, development and career progression opportunities If you're an experienced Workshop Controller looking for your next challenge within a successful main dealership environment, we'd love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

About the role Mercedes-Benz of Swindon is looking to recruit a Preparation Assistant to join their fantastic and motivated team. As a Preparation Assistant, you will need to be passionate about our products and services. The ideal candidate will be organised with strong communication skills and have a meticulous eye for detail. The role will be responsible for managing the Trade Disposal element of our Used Car department. You will also assist with the preparation of car deliveries and car stock, working closely with the Sales and Service Managers in the retailer to deliver a fantastic customer experience. In addition to this, you will be responsible for the timely preparation of our retail used car stock through our aftersales department, arranging valeting and all associated administrative procedures. The key to our success is the team that works here; as such we reward and celebrate success! We reward our team with a competitive salary, achievable bonus scheme and many other benefits. Also being part of the largest luxury motor group offers unrivalled career opportunities for progression. About You Ideally, you will have previous experience working with a premium brand. You should have excellent communication skills and a high attention to detail especially if checking over or driving customer cars identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role. A full valid driving licence is also essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a market leading brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Basingstoke area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a market leading brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic LUXURY brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Bury Cambridge area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

The ideal candidate should be able to work as part of a team but will need to have the drive and ambition to work on his/her own to develop and drive the business forward, showing good organisation, leadership and time management skills. Additionally an understanding of ISO 90001 standards would be an advantage. Every component used in the production of prestige motor manufacture must meet strict standards to ensure reliability, safe driving and meet high client expectations. The role is to provide Aftersales spare parts quality management process support for key aspects of the suppliers Quality Management Team This will support supplier production relocation and re-validation, also support all-time buy and new spare parts launch activities. The outcome is to ensure the manufacturers spare parts are delivered from suppliers to the defined OEM s quality targets through established automotive industry processes. The role is to provide spare parts quality Management process support and identify critical supplier production risks, monitor and review control production processes. Principle requirements are to validate new supplier locations during a relocation activity, manage supplier all-time buy activities and to manage new spare part PPAP activities (new spare part activities will vary depending on OEM model launch programme). This service must be provided using sound automotive parts quality management methodology & practices and a working knowledge of Parts Quality management systems & processes used as specified by the OEM. This role will be delivered from client offices in Goodwood, spare parts storage locations in Bognor Regis and on occasion at other locations in the UK & Europe when required. Travel will be part of the requirements to successfully fill this role. Responsibilities: Supplier Relocations Direct communication with external suppliers Work with OEM stakeholders within project team (e.g. series Parts Quality management, purchasing, engineering) To use 'Relocation Checklist' document for day-to-day management Process series audits audit conducted at new location, actioned in iPQ system PPAP activity for new location, actioned in iPQ system Regular feedback on progress to OEM Parts Quality management Lead on initiatives, when required, by engaging appropriate stakeholders to gather requirements and support with problem solutions in the most effective and efficient way. All-Time-Buys Direct communication with external suppliers Work with BMW Group stakeholders within project team (e.g. series Parts Quality management, purchasing, engineering) Management of ATB activity following procedural document To use 'ATB Checklist' document for day-to-day management In-person visit at new location to oversee final run PPAP activity, actioned in iPQ system (if required) Regular feedback on progress to OEM Parts Quality management New Spare Part Launch Direct communication with external suppliers PPAP activity for new location, actioned in iPQ system PPAP requirements based in minimum VDA standards (including I MDS) Regular feedback on progress to OEM Parts Quality management Qualifications Ideally a degree of equivalent in engineering or proof of engineering knowledge/background Basic knowledge of ISO9001 and or TF16949 quality control processes Ability to speak German would be an advantage Ability to understand GDT diagrams would be an advantage High level of competence using Microsoft Office Outlook, Teams, Excel/PowerPoint. Strong analytical and problem-solving capabilities and a high degree of initiative and creativity. Ability to understand large amounts of data and identify trends. Excellent communication skills (written and oral). Ability to be assertive. An ability to think clearly and accurately when under pressure. Knowledge of Reporting tools and building reports in Power BI. Experience of working with SAP. High level of cultural understanding across all markets as customer expectations varies between regions. Able to work on their own, under pressure and prioritise workload. Understanding of global Service, Parts and Warranty processes both internally and in the dealer network. Experience of working in an Aftersales Service Environment. Proven experience of data analysis and identifying trends. A sound knowledge of automotive vehicles and components. Proven experience of presenting feedback to varied levels of management and business area. Additional Information When you join our team, you become part of the MSX International family. It s more than a job it s the opportunity to build a career, make a difference, and be part of an exciting industry. Travel possible once a month to European supplier destination At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce. In joining MSX, you can enjoy: 25 days annual leave entitlement plus bank holidays Company contributory pension plan Cashback healthcare scheme Life Assurance Car Salary Exchange Scheme Working pattern and location 40 Hours per week Monday to Friday Location: Goodwood area Some travel may be required Must hold a valid passport and current driving license You can read more about MSX International on our website: MSX International

Export Sales Manager Location: Worcestershire, UK (Hybrid with International Travel) An established UK manufacturer within the agricultural and vegetation management machinery sector is seeking an experienced Export Sales Manager to drive growth across key international markets. Reporting to the Export Director, this is an excellent opportunity for a commercially minded professional with strong export, dealer, and distributor management experience who is comfortable operating independently and building relationships with senior stakeholders across global markets. The RoleYou will be responsible for developing sales within assigned territories, strengthening dealer and distributor networks, identifying new business opportunities, and delivering sustainable, profitable growth. Working closely with internal teams, you will support market development plans, enhance channel performance, and ensure a high standard of customer service and commercial execution. Key Responsibilities Develop sales across designated export territories in line with business strategy. Build and maintain strong relationships with dealers, distributors, and key customers. Identify and appoint new channel partners where appropriate. Deliver market development plans by country, region, and sector. Manage quotations, negotiations, forecasting, and sales pipelines. Conduct regular market visits and performance reviews with partners. Work collaboratively with customer service, operations, marketing, and aftersales teams. Gather market intelligence on competitors, pricing, customer needs, and opportunities. Represent the business at customer meetings, demonstrations, and trade exhibitions. About YouWe are looking for a proven export sales professional with experience in agricultural machinery, groundcare, vegetation management, or related equipment sectors. You will have: A successful track record in export sales and international business development. Experience managing and developing dealer and distributor networks. Strong commercial awareness and negotiation skills. The confidence to work with senior leaders and business owners. Knowledge of machinery applications and route-to-market models. A structured approach to forecasting, pipeline management, and follow-up. Excellent communication and relationship-building skills. Willingness to travel internationally. Fluency in English is essential. Additional languages, particularly German or French, would be highly advantageous. Why Join?This is an opportunity to join a respected and growing business with a strong international presence and ambitious plans for future growth. The role offers genuine scope to influence market development, strengthen global partnerships, and make a direct impact on export performance. Interested? If you have the sector knowledge, international sales experience, and commercial drive to succeed in this role, we would welcome your application.

Corporate Sales Administrators, The Recruitment Solution are working with an award winning dealer group looking to recruit an experienced Sales Administrator. This is an exciting, fast paced and challenging opportunity to provide administrative support to the fleet sales team and management within the dealership. Why Apply for this Corporate Sales Support role? • Fantastic career opportunities, • State of the art resources and training • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a great brand, who provide you with excellent support • Market leading salary Corporate Sales Support Executive Requirements: • The main duties will be to focus on fleet vehicles speaking to leasing companies, end users, transport companies and the fleet sales team. • Compliling and sending quotes • The ideal candidate will have Fleet Sales Administration experience within a franchised main dealership. • You will need to be able to work well under pressure. • Confident ability to build relationships over the phone, manage a busy workload and maintain excellent communication throughout the process. This role will not hang about for long! So please call Daniel Walton today on (phone number removed) or send your cv to (url removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technician Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

We are currently seeking a Senior Vehicle Service Advisor for our client s flagship dealership in Salisbury, Wiltshire. This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable franchise-approved dealer group. Benefits for the successful Senior Service Advisor: Starting salary negotiable based on experience, typically around £34,000 per annum Uncapped bonus potential of up to £4,000 £6,000 annually Alternating shift pattern: week one 8:00am-4:30pm, week two 9:30am-6:00pm 1 in 3 Saturdays, 8:30am-1:00pm 22 days holiday plus bank holidays and your birthday off Staff purchase discounts and access to an online rewards and retailer discounts platform Enhanced holiday allowance and long-term career development opportunities Workplace pension scheme Life assurance and loyalty awards Accredited training with a prominent premium brand Duties of the Senior Service Advisor: Act as a key contact for customers, delivering high standards of customer service Maintain professional communication, ensuring customer interactions are efficient and care-focused Drive service profitability through upselling additional products and services Lead and mentor a team of three Service Advisors, supporting the Aftersales Manager Oversee daily operational workflows, ensuring smooth collaboration across workshop, parts, and sales teams Ensure accurate documentation and compliance with dealership procedures Uphold high standards of customer satisfaction to secure repeat business and positive reviews Support internal processes to enhance the customer journey from initial contact to vehicle handover Requirements of the Senior Service Advisor: Minimum of one to two years experience as a Vehicle Service Advisor within a franchise-approved dealership Supervisory or management experience is highly desirable Strong communication and organisational skills IT literacy, preferably with Pinewood Pinnacle or eDynamix DMS systems Ability to deliver exceptional customer service consistently Full UK driving licence with minimal points Ability to work effectively in a fast-paced, customer-focused environment This position is ideal for induviduals seeking a challenging, rewarding role with excellent career progression opportunities within a large, well-established dealer group operating across South and South West England. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Salisbury and Wiltshire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

About the role An excellent opportunity has arisen for an experienced Service Manager to join Sytner Worcester. As Sytner Service Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will oversee our team of service advisors, technicians and support team within the service department and deliver a full Aftersales service to our customers, whilst maximise profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Automotive Service Advisor (Premium Brand) Tunbridge Wells Salary: £31,300 Basic £40,000 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: £31,300 basic with £40,000 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Automotive Service Advisor (Premium Brand) Coulsdon West (Greater London) Salary: 35,400Basic 42,450 OTE (uncapped bonus potential) We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Coulsdon West (Greater London) area. This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment. The Role As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish. Your responsibilities will include: Welcoming customers and managing all service and repair enquiries Understanding customer requirements and accurately logging vehicle concerns Scheduling service appointments, vehicle drop-offs, and collections Providing clear and transparent cost estimates and service recommendations Keeping customers fully informed throughout the repair process Liaising closely with technicians to monitor vehicle progress and ensure timely completion Managing bookings via online systems, telephone, and face-to-face interactions Building strong, long-term relationships to encourage repeat business About You Minimum 2 years' recent experience as an Automotive Service Advisor Strong understanding of the EVHC (Electronic Vehicle Health Check) process Excellent communication and customer service skills Highly organised with the ability to manage multiple tasks efficiently Professional, approachable, and customer-focused Stable work history (no more than 3 roles within the last 6 years preferred) A team player with a positive and proactive attitude What We Offer Competitive salary: 35,400 basic with 42,750 OTE Industry-leading benefits package Access to "Perks at Work" discount platform Structured training and ongoing career development programmes Clear progression opportunities within a premium brand network A stable and rewarding long-term career path If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.

Service Advisors, Do you want to earn 45k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a fantastic sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the Farnborough area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a sports brand, who provide you with excellent support • Market leading £45,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Service Advisor Car Dealership Great Yarmouth £28k basic + bonus Full-time Permanent Mon Fri (8am 6pm) + 1 in 4 Saturdays The Role We re looking for a Service Advisor to join a busy car dealership in Great Yarmouth. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits £28k basic + bonus Training and career progression with a franchised dealership Staff discounts on cars, service, and parts Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Great Yarmouth as a Service Advisor . Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.